Repair Canon LBP5480 Printer Error Codes Canon Servie Tool
– Printer model: Canon LBP5480
– Error codes on Canon LBP5480 model and its description:
– Canon LBP5480 printer Error Codes and quick guide to troubleshooting:
- Code: E000-0000
- Description: Fixing startup failure
- Causes: The detection temperature of the main thermistor did not increase after start of the power distribution to the heater.
- Solutions: • Replace the fixing assembly. • Replace the DC controller PCB
- Code: E001-0000
- Description: Abnormal high temperature in fixing
- Causes: The main thermistor detected a temperature of higher than 255 degree C.
- Solutions: • Replace the fixing assembly. • Replace the DC controller PCB.
- Code: E001-0001
- Description: Abnormal high temperature in fixing
- Causes: The sub thermistor detected a temperature of higher than 290 degree C.
- Solutions: • Replace the fixing assembly. • Replace the DC controller PCB.
- Code: E001-0004
- Description: Abnormal high temperature in fixing
- Causes: The sub thermistor 2 detected a temperature exceeding a specified temperature.
- Solutions: • Replace the fixing assembly. • Replace the DC controller PCB.
- Code: E003-0000
- Description: Abnormal low temperature in fixing
- Causes: The main thermistor detected a temperature of lower than 120 degree C for more than 1 second when 20 seconds elapsed after start of the power distribution to the heater.
- Solutions: • Replace the fixing assembly. • Replace the DC controller PCB.
- Code: E003-0001
- Description: Abnormal low temperature in fixing
- Causes: The sub thermistor detected a temperature of lower than 80 degree C for more than 2 seconds when 20 seconds elapsed after start of the power distribution to the heater.
- Solutions: • Replace the fixing assembly. • Replace the DC controller PCB.
- Code: E003-0004
- Description: Abnormal low temperature in fixing
- Causes: The sub thermistor 2 detected a temperature lower than a specified temperature
- Solutions: • Replace the fixing assembly. • Replace the DC controller PCB.
- Code: E004-0000
- Description: Fixing assembly drive circuit failure
- Causes: 43 to 57Hz could not be detected continuously for more than 5 seconds when zero cross detection started.
- Solutions: • Check the contact of the connector between the fixing assembly and the low-voltage power supply PCB. • Replace the low-voltage power supply PCB.
- Code: E012-0002
- Description: ITB motor or drum motor failure
- Causes: Yellow drum motor error (Failure in drum motor initial operation) The target speed was not reached within a specified time after startup of the motor
- Solutions: • Check the contact of the connector between the drum motor (J515) and the DC controller PCB (J81). • Replace the drum motor. • Replace the main drive assembly.
- Code: E012-0003
- Description: ITB motor or drum motor failure
- Causes: Yellow drum motor error (Failure in drum motor rotation) The motor rotated out of the target speed during rotation after the target speed was reached.
- Solutions: • Check the contact of the connector between the drum motor (J515) and the DC controller PCB (J81). • Replace the drum motor. • Replace the main drive assembly.
- Code: E012-0004
- Description: ITB motor or drum motor failure
- Causes: Magenta drum motor error (Failure in drum motor initial operation) The target speed was not reached within a specified time after startup of the motor
- Solutions: • Check the contact of the connector between the drum motor (J515) and the DC controller PCB (J81). • Replace the drum motor. • Replace the main drive assembly.
- Code: E012-0005
- Description: ITB motor or drum motor failure
- Causes: Magenta drum motor error (Failure in drum motor rotation) The motor rotated out of the target speed during rotation after the target speed was reached.
- Solutions: • Check the contact of the connector between the drum motor (J515) and the DC controller PCB (J81). • Replace the drum motor. • Replace the main drive assembly.
- Code: E012-0006
- Description: ITB motor or drum motor failure
- Causes: Cyan drum motor error (Failure in drum motor initial operation) The target speed was not reached within a specified time after startup of the motor.
- Solutions: • Check the contact of the connector between the drum motor (J515) and the DC controller PCB (J81). • Replace the drum motor. • Replace the main drive assembly.
- Code: E012-0007
- Description: ITB motor or drum motor failure
- Causes: Cyan drum motor error (Failure in drum motor rotation) The motor rotated out of the target speed during rotation after the target speed was reached.
- Solutions: • Check the contact of the connector between the drum motor (J515) and the DC controller PCB (J81). • Replace the drum motor. • Replace the main drive assembly.
- Code: E012-0008
- Description: ITB motor or drum motor failure
- Causes: Black drum motor error (Failure in drum motor initial operation) The target speed was not reached within a specified time after startup of the motor.
- Solutions: • Check the contact of the connector between the drum motor (J515) and the DC controller PCB (J81). • Replace the drum motor. • Replace the main drive assembly.
- Code: E012-0009
- Description: ITB motor or drum motor failure
- Causes: Black drum motor error (Failure in drum motor rotation) The motor rotated out of the target speed during rotation after the target speed was reached.
- Solutions: • Check the contact of the connector between the drum motor (J515) and the DC controller PCB (J81). • Replace the drum motor. • Replace the main drive assembly.
- Code: E013-0000
- Description: Residual toner feed motor failure
- Causes: Residual toner feed motor failure
- Solutions: • Check the contact of the connector between the Residual toner feed motor (J89L) and the DC controller PCB (J137). • Replace the Residual toner feed motor
- Code: E014-0000
- Description: Fixing motor failure
- Causes: Fixing motor startup error The target speed was not reached within a specified time after startup of the motor
- Solutions: • Check the contact of the connector between the fixing motor (J516) and the DC controller PCB (J81). • Check the gear between the fixing motor and the fixing assembly. • Replace the fixing motor.
- Code: E014-0001
- Description: Fixing motor failure
- Causes: Fixing motor rotation error The motor rotated out of the target speed during rotation after the target speed was reached.
- Solutions: • Check the contact of the connector between the fixing motor (J516) and the DC controller PCB (J81). • Check the gear between the fixing motor and the fixing assembly. • Replace the fixing motor.
- Code: E015-0000
- Description: Error in the developing disengagement movement
- Causes: Developing disengagement motor failure • The standard flag was not detected even when driving was performed for 1000ms after rotation of the motor. • The standard flag was not detected even when driving was performed for 8000ms at the time of switching from the full-color position to ‘all disengagement’. • The standard flag was not detected even when driving was performed for 3000ms at the time of switching from the monochrome position to ‘all disengagement’.
- Solutions: • Reconnect the connector J518 of the developing disengagement motor, the connector J1005 on the driver PCB, and the connector J91 on the DC controller PCB. • Check the condition of the developing disengagement sensor in the sensor monitor mode. If a failure is found, replace the developing disengagement sensor assembly. • Execute the developing assembly engagement/disengagement drive test in the actuator drive mode. If the developing assembly does not perform engagement/disengagement, replace the developing disengagement motor.
- Code: E015-0001
- Description: Error in the developing disengagement movement
- Causes: Cassette 1 lift up motor error
- Solutions: • Reconnect the connector J151 on the DC controller PCB and the relay connector J742. • Check the cassette media stack surface sensor in the sensor monitor mode. If a failure is found, replace the lifter drive unit. • Replace the lifter drive unit.
- Code: E015-0002
- Description: Error in the developing disengagement movement
- Causes: Cassette 2 lift up motor error
- Solutions: • Reconnect the connector J2003 on the paper feeder driver PCB and the relay connector J702. • Check the paper feeder media stack surface sensor in the sensor monitor mode. If a failure is found, replace the pickup unit. • Reconnect the connector J2006 on the paper feeder driver PCB. • Replace the lifter drive unit.
- Code: E020-0000
- Description: Error in density sensor
- Causes: Density sensor failure warning
- Solutions:
- Code: E066-0000
- Description: Error in the environment sensor
- Causes: Environment sensor failure
- Solutions: Replace the environment sensor.
- Code: E06F-0068
- Description: EEPRPM access error
- Causes: EEPROM access failure
- Solutions: Replace the EEPROM.
- Code: E078-0001
- Description: Error in primary transfer disengagement.
- Causes: Primary transfer disengagement mechanism failure • At the time of searching the home position: Considering that the coupling of primary transfer engagement/disengagement drive may not be connected, the solenoid was pulled for maximum 6 times in the condition where the flag was detected once. But the HP sensor did not detect the color print engagement position. * If a flag is not detected even once, it is considered that the ITB unit is absent. • At the time of changing the position The position after turning ON/OFF of the solenoid did not match the HP sensor value.
- Solutions: • Check whether the ITB unit is installed or not. • Reconnect the connector J181 on the DC controller PCB. • Check the primary transfer roller disengagement switch in the sensor monitor mode. If a failure is found, replace the primary transfer roller disengagement switch assembly. • Execute the primary transfer roller engagement/disengagement drive test in the actuator drive mode. If the primary transfer roller does not perform engagement/disengagement, replace the fixing drive unit.
- Code: E100-0000
- Description: Optical assembly error (Laser)
- Causes: Yellow optical assembly failure
- Solutions: • Check the contact of the connector between the laser scanner unit and the DC controller. • Replace the laser scanner unit.
- Code: E100-0001
- Description: Optical assembly error (Laser)
- Causes: Magenta optical assembly failure
- Solutions: • Check the contact of the connector between the laser scanner unit and the DC controller. • Replace the laser scanner unit.
- Code: E100-0002
- Description: Optical assembly error (Laser)
- Causes: Cyan optical assembly failure
- Solutions: • Check the contact of the connector between the laser scanner unit and the DC controller. • Replace the laser scanner unit.
- Code: E100-0003
- Description: Optical assembly error (Laser)
- Causes: Black optical assembly failure
- Solutions: • Check the contact of the connector between the laser scanner unit and the DC controller. • Replace the laser scanner unit.
- Code: E100-0004
- Description: Optical assembly error (Laser)
- Causes: Optical assembly error (Laser failure)
- Solutions: • Check the contact of the connector between the laser scanner unit and the DC controller. • Replace the laser scanner unit.
- Code: E110-0000
- Description: Optical assembly error (Scanner motor)
- Causes: Optical assembly error (Scanner motor initial operation failure)
- Solutions: • Check the contact of the connector between the laser scanner unit and the DC controller. • Replace the laser scanner unit.
- Code: E110-0001
- Description: Optical assembly error (Scanner motor)
- Causes: Optical assembly error (Scanner motor rotation failure)
- Solutions: • Check the contact of the connector between the laser scanner unit and the DC controller. • Replace the laser scanner unit.
- Code: E196-0000
- Description: Invalid RFU execution requested
- Causes: D-con update for the host machine or the optional cassette is not completed.
- Solutions: Replace the DC controller PCB
- Code: E196-0001
- Description: Invalid RFU execution requested
- Causes: D-con update for the optional cassette is not completed.
- Solutions: Replace the DC controller PCB
- Code: E197-0002
- Description: Engine FN Error
- Causes: Error in DC Controller software
- Solutions: 1. Turn OFF and then ON the power. 2. Download the Dcon firmware again by Updater. 3. Replace the DC controller PCB
- Code: E198-0000
- Description: DC controller memory failure
- Causes: • A checksum failure is found in the block where specific information of the DC controller PCB is saved. • A communication error occurred when reading the specific information of the DC controller PCB from the NVRAM at power-on.
- Solutions: If the failure cannot be removed by turning the power OFF/ON, replace the DC controller PCB.
- Code: E245
- Description: System Error
- Causes: System Error
- Solutions: Contact the sales companies.
- Code: E246
- Description: System Error
- Causes: System Error
- Solutions: Contact the sales companies.
- Code: E247
- Description: System Error
- Causes: System Error
- Solutions: Contact the sales companies.
- Code: E350
- Description: System Error
- Causes: System Error
- Solutions: Contact the sales companies.
- Code: E354
- Description: System Error
- Causes: System Error
- Solutions: Contact the sales companies.
- Code: E355
- Description: System Error
- Causes: System Error
- Solutions: Contact the sales companies.
- Code: E602-0001
- Description: HDD error, Error in Main Controller memory
- Causes: Lack of the HDD capacity The capacity of the HDD installed is smaller than that of the HDD used in the software.
- Solutions: Turn on the power again.
- Code: E602-0002
- Description: HDD error, Error in Main Controller memory
- Causes: Bootable load failure A Bootable CD was not contained. A Bootable CD was damaged.
- Solutions: Burn the Bootable CD again.
- Code: E602-0003
- Description: HDD error, Error in Main Controller memory
- Causes: HDD access error An error occurred caused by the device or hardware when accessing to the HDD during execution of bootrom. (Damage to the sector / Busy device status, etc.)
- Solutions: Turn on the power again.
- Code: E602-0006
- Description: HDD error, Error in Main Controller memory
- Causes: SubBootable load failure A SubBootable CD was not contained. A SubBootable CD was damaged.
- Solutions: Burn the SubBootable CD again.
- Code: E602-0007
- Description: HDD error, Error in Main Controller memory
- Causes: The contents (ICC-Profile, etc.) could not be detected. (The contents were not contained. The contents were damaged, etc.)
- Solutions: Burn the Bootable CD again.
- Code: E602-1102
- Description: HDD error, Error in Main Controller memory
- Causes: Error detection of file system
- Solutions: Execute the following procedures. 1. Turn OFF and then ON the power. 2. Download the /APL_CDS firmware again by Updater. If E616-0001 occurs at restart after turning OFF and then ON the power, execute the following procedures. 1. Initialize MEAP area, and install MEAP application again. (Refer to the Solutions for E616-0001.) 2. Download the /APL_CDS firmware again by Updater.
- Code: E602-1112
- Description: HDD error, Error in Main Controller memory
- Causes: Device access error
- Solutions: Execute the following procedures. If E616- 0001 occurs after turning OFF and then ON the power (procedure 1), install MEAP application again by following the Solutions for E616-0001 first. Then, execute the procedure 2. 1. Turn OFF and then ON the power. 2. Download the /APL_CDS firmware again by Updater
- Code: E602-1113
- Description: HDD error, Error in Main Controller memory
- Causes: Device access error
- Solutions: Execute the following procedures. If E616- 0001 occurs after turning OFF and then ON the power (procedure 1), install MEAP application again by following the Solutions for E616-0001 first. Then, execute the procedure 2. 1. Turn OFF and then ON the power. 2. Download the /APL_CDS firmware again by Updater.
- Code: E602-1302
- Description: HDD error, Error in Main Controller memory
- Causes: File system initialization error
- Solutions: Execute the following procedures. 1. Turn OFF and then ON the power. 2. Download the /APL_CDS firmware again by Updater.
- Code: E602-1312
- Description: HDD error, Error in Main Controller memory
- Causes: Device access error
- Solutions: Execute the following procedures. 1. Turn OFF and then ON the power. 2. Download the /APL_CDS firmware again by Updater.
- Code: E602-1313
- Description: HDD error, Error in Main Controller memory
- Causes: Device access error
- Solutions: Execute the following procedures. 1. Turn OFF and then ON the power. 2. Download the /APL_CDS firmware again by Updater.
- Code: E602-1602
- Description: HDD error, Error in Main Controller memory
- Causes: File system initialization error
- Solutions: Execute the following procedures. 1. Turn OFF and then ON the power. 2. Download the /APL_CDS firmware again by Updater.
- Code: E602-1612
- Description: HDD error, Error in Main Controller memory
- Causes: Device access error
- Solutions: Execute the following procedures. 1. Turn OFF and then ON the power. 2. Download the /APL_CDS firmware again by Updater.
- Code: E602-1613
- Description: HDD error, Error in Main Controller memory
- Causes: Device access error
- Solutions: Execute the following procedures. 1. Turn OFF and then ON the power. 2. Download the /APL_CDS firmware again by Updater.
- Code: E604-0000
- Description: Memory error
- Causes: Lack of memory capacity
- Solutions: – Remove and then install the additional memory. – Replace the additional memory with a correct one. – Turn OFF and then ON the power. – Replace the Controller PCB.
- Code: E604-0001
- Description: Memory error
- Causes: Failed to allocate the memory required to start PDL.
- Solutions: – Remove and then install the additional memory. – Replace the additional memory with a correct one. – Turn OFF and then ON the power. – Replace the Controller PCB.
- Code: E616-0001
- Description: Error in MEAP application
- Causes: MEAP application was deleted by auto recovery at restart after E602-11XX.
- Solutions: Initialize MEAP area in the flash memory with the following procedures, and install MEAP application again. 1. Initialize the MEAP area. Service Mode > FUNCTION GR. > MEAP > MEAP FUNCTION > ON 2. Install MEAP application again.
- Code: E730-100A
- Description: Printer service call
- Causes: Printer service call
- Solutions: Turn on the power again.
- Code: E730-C000
- Description: Printer service call
- Causes: An error such as memory not acquired at initialization occurred.
- Solutions: Turn on the power again.
- Code: E730-C001
- Description: Printer service call
- Causes: An error occurred when accessing the HDD.
- Solutions: Turn on the power again.
- Code: E730-D000
- Description: Printer service call
- Causes: An error, such as failure in memory retrieval at initialization, occurred.
- Solutions: – Turn OFF and then ON the power. – Replace the Main Controller PCB.
- Code: E730-D001
- Description: Printer service call
- Causes: Printer communication error (communication error at initial communication and negotiation packet error)
- Solutions: – Turn OFF and then ON the power. – Replace the Main Controller PCB.
- Code: E733-0001
- Description: Printer communication error
- Causes: Printer communication error (Invalid communication after communication is established, Parity error)
- Solutions: • Turn on the power again. • Replace the DC controller PCB.
- Code: E733-0004
- Description: Printer communication error
- Causes: Printer communication error (Undefined command error)
- Solutions: • Turn on the power again. • Replace the DC controller PCB.
- Code: E733-0005
- Description: Printer communication error
- Causes: Printer communication error (Communication timeout error)
- Solutions: • Turn on the power again. • Replace the DC controller PCB.
- Code: E733-0006
- Description: Printer communication error
- Causes: Printer communication error (Unknown communication error)
- Solutions: • Turn on the power again. • Replace the DC controller PCB.
- Code: E740-0002
- Description: Invalid MAC address detection
- Causes: An invalid MAC address was detected.
- Solutions: 1.Check the contents of the MAC address. 2.Write a MAC address. 3.Replace the board.
- Code: E740-0004
- Description: Invalid MAC address detection
- Causes: LAN controller chip access error
- Solutions: 1.Check the area around the LAN chip. 2.Replace the board.
- Code: E744-0800
- Description: MoE748del code mismatch
- Causes: Model code mismatch
- Solutions: Replace Soft-ID PCB.
- Code: E744-0900
- Description: Model code mismatch
- Causes: Model code mismatch
- Solutions: Change to proper bootable.
- Code: E744-1000
- Description: Model code mismatch
- Causes: Mismatch of the series or model of the firmware sent at the time of downloading
- Solutions: Check the supported series or model of the firmware, and burn the correct series or model of firmware.
- Code: E744-1100
- Description: Model code mismatch
- Causes: Detection of falsification of the Controller Board
- Solutions: – Turn OFF and then ON the power. – Replace the Main Controller PCB.
- Code: E748-2012
- Description: Error in Main Controller
- Causes: Failed to rewrite due to no more alternative block of Flash ROM (NAND) available.
- Solutions: -Replace the Main Controller PCB.
- Code: E748-4000
- Description: Error in Main Controller
- Causes: Timeout of G-Chip loop back
- Solutions: Replace the main controller PCB.
- Code: E748-4020
- Description: Error in Main Controller
- Causes: Unknown device detected on the PCI
- Solutions: Replace the main controller PCB.
- Code: E760-0000
- Description: CPU Processing Error
- Causes: CPU exception occurred.
- Solutions: Turn on the power again.
- Code: E804-0000
- Description: Fan failure
- Causes: Power supply fan failure
- Solutions: • Check the connection of the connector. • Replace the fan. • Check the harness (check for disconnected/pinched harness)
- Code: E805-0003
- Description: Fan failure
- Causes: Controller fan failure detected The controller fan does not rotate because some kind of failure occurred in it.
- Solutions: Replace the controller fan.
- Code: E805-0006
- Description: Fan failure
- Causes: Power supply fan failure The fan did not rotate even when 12 seconds elapsed after the motor rotation start order was received.
- Solutions: • Reconnect the connector J21 on the DC controller PCB and the connector J106 on the low-voltage power supply unit. • If the voltage between the connectors J21-2 and J25-2 on the DC controller PCB is changed from 0V to approximately 24V immediately after the printer is turned on, replace the power supply fan.
- Code: E806-0001
- Description: Delivery fan error
- Causes: Delivery fan error
- Solutions: • Check the connection of the connector. • Replace the fan. • Check the harness (check for disconnected/pinched harness)
- Code: E808-0001
- Description: Error in low voltage power supply
- Causes: Low-voltage power supply failure
- Solutions: Replace the Low-voltage power supply unit.
- Code: E825-0000
- Description: Drum phase control sensor failure warning
- Causes: Yellow drum phase control sensor failure warning • A slit was not detected for 4 seconds after slit detection started. • An abnormal slit width was detected.
- Solutions: • Check the YMC drum drive gear. • Replace the YMC drum HP sensor (PS13).
- Code: E825-0001
- Description: Drum phase control sensor failure warning
- Causes: Magenta drum phase control sensor failure warning • A slit was not detected for 4 seconds after slit detection started. • An abnormal slit width was detected.
- Solutions: • Check the YMC drum drive gear. • Replace the YMC drum HP sensor (PS13).
- Code: E825-0002
- Description: Drum phase control sensor failure warning
- Causes: Cyan drum phase control sensor failure warning • A slit was not detected for 4 seconds after slit detection started. • An abnormal slit width was detected.
- Solutions: • Check the YMC drum drive gear. • Replace the YMC drum HP sensor (PS13).
- Code: E825-0003
- Description: Drum phase control sensor failure warning
- Causes: Black drum phase control sensor failure warning • A slit was not detected for 4 seconds after slit detection started. • An abnormal slit width was detected.
- Solutions: • Check the Bk drum drive gear. • Replace the Bk drum HP sensor (PS12).
- Code: E825-0004
- Description: Drum phase control sensor failure warning
- Causes: OHT sensor failure warning
- Solutions:
- Code: E840-0000
- Description: Pressure release mechanism failure
- Causes: The target pressure position was not reached even when 3.5 seconds (approximately 1.5 rotation of the cam) elapsed after start of the fixing motor reverse rotation.
- Solutions: • Check the gears and detection flags related to fixing pressure release mechanism. • Replace the fixing pressure release sensor (PS9). • Replace the fixing motor. • Replace the fixing assembly.
About Canon Servie Tool V5610
– Canon Service Tool V5610 is a tool used to perform maintenance on Canon printers and reset Canon printers after replacement of parts such as replacing ink absorbents, print heads, printer mainboard, and others. Based on the many cases we have encountered, the Service Tool is most often used to reset ink absorber counter value when the waste ink absorber is full.
– The ink absorber is going to be full of box, it has to be replaced or cleaned the waste ink absorber. Also, replaceing or cleaning the waste ink absorber, you need to repair or reset the waste ink counter value, cause those parts are concerned to each others.
– So using Canon Service Tool V5610 to reset the waste ink counter value becomes effective when the ink absorber is replaced or cleaned.
– Canon Service Tool V5610 can use to fix error code 5B00, 5B02, 5B04, 5B14, 1701, 1702, 1700 on your printer. You must enter Service Mode on your printer to use this Canon Service Tool.
– If the printer can not enter Service Mode, you can not reset it by Canon ST V5610. In this case, change EEPROM on the logic board.
Canon Service Tool V5610 Functions
– Fix Canon printer 7 times/ 8 times red light blinking:
– Fix Canon printer error code: 5B00, 5B01, 1700, 1701
Enter Service Mode on Canon Printer
1. Turn off a printer.
2. Press and hold the Resume/Cancel/Stop button.
3. Press and hold the ON button (do not release both buttons).
4. Release the Resume/Cancel/Stop button (do not release the ON button).
5. While holding the ON button, press the Resume/Cancel/Stop button 5 times, then release both the ON and Resume/Cancel/Stop buttons together.
– Canon printer in service mode: computer detects new hardware, led on printer goes green light.
– Download Canon driver and firmware in specific model: https://dnasofts.com/canon-mf644cdw-printer-driver-firmware-and-user-manual-free-download/
– Download Epson driver and firmware in specific model: https://dnasofts.com/download-epson-sp-5000-driver-firmware-and-manuals/
Source:
https://chiplessprinter.com/canon-service-tool-v5610.html
https://dnasofts.com
https://shop.nguyendangnam.com/
https://nguyendangnam.me/
https://chiplessprinter.com/reset-epson-waste-ink-pad-counter.html
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