Repair Canon LBP5360 Printer Error Codes Canon Servie Tool
– Printer model: Canon LBP5360
– Error codes on Canon LBP5360 model and its description:
– Canon LBP5360 printer Error Codes and quick guide to troubleshooting:
- Code: E000
- Description: Fixing unit startup defect
- Causes: The detected temperature of the main thermistor does not rise above 5 deg C (temperature at power ON is 0 deg C) within one second of the heater being energised. Cause: Main thermistor broken wire, fixer heater broken wire, DC controller PCB defect
- Solutions: – Check the connector of the low-voltage power supply PCB. – Replace the fixing film unit. – Replace the DC controller PCB.
- Code: E001-0000
- Description: Abnormally high temperature in fixing unit
- Causes: The detected temperature of the main thermistor is 225 deg C (equivalent to approx. 0.84V) or higher for 0.5 sec. or longer. Cause: Main thermistor defect, DC controller PCB defect
- Solutions: – Check the connector of the low-voltage power supply PCB. – Replace the fixing film unit. – Replace the DC controller PCB.
- Code: E001-0001
- Description: Abnormally high temperature in fixing unit
- Causes: The detected temperature of the main thermistor is 245 deg C (equivalent to approx. 2.12V) or higher for 0.5 sec. or longer. Cause: Main thermistor defect, DC controller PCB defect
- Solutions: – Check the connector of the low-voltage power supply PCB. – Replace the fixing film unit. – Replace the DC controller PCB.
- Code: E003-0000
- Description: Abnormally low temperature in fixing unit
- Causes: The detected temperature of the main thermistor is 100 deg C (equivalent to approx. 2.60V) or lower for 0.5 sec. or longer. Cause: Low voltage power supply circuit board defect, main thermistor broken wire, DC controller PCB defect
- Solutions: – Check the connector of the low-voltage power supply PCB. – Replace the fixing film unit. – Replace the DC controller PCB.
- Code: E003-0001
- Description: Abnormally low temperature in fixing unit
- Causes: The detected temperature of the sub-thermistor fails to reach 100 °C (equivalent to approx. 0.38V) within 0.5 sec. or longer of the heater being energised. Cause:Sub-thermistor defect, DC controller circuit board defect
- Solutions: – Check the connector of the low-voltage power supply PCB. – Replace the fixing film unit. – Replace the DC controller PCB.
- Code: E004
- Description: Abnormality in fixing unit power supply drive circuitry
- Causes: Zero cross signal could not be detected within specified time limit. Cause: Fixing control circuitry defect
- Solutions: – Replace the low-voltage power supply PCB.
- Code: E012-0000
- Description: Motor startup abnormality
- Causes: ETB motor speed detection signal frequency does not reach specified frequency within 3.5 sec. or longer of the ETB motor drive starting. Cause: ETB motor defect, DC controller PCB defect
- Solutions: – Replace ETB motor – Replace DC controller PCB
- Code: E012-0001
- Description: Motor startup abnormality
- Causes: ETB motor speed detection signal frequency reaches the specified frequency but is then out of synch after 2 sec. or longer of operation. Cause: ETB motor defect, DC controller PCB defect
- Solutions: – Replace ETB motor – Replace DC controller PCB
- Code: E012-0002
- Description: Motor startup abnormality
- Causes: Drum motor speed detection signal frequency does not reach specified frequency within 2.5 sec. or longer of the yellow motor drive starting. Cause:Drum motor defect, DC controller PCB defect
- Solutions: – Replace drum motor – Replace DC controller PCB
- Code: E012-0003
- Description: Motor startup abnormality
- Causes: Yellow motor speed detection signal frequency reaches the specified frequency but is then out of synch after 2 sec. or longer of operation. Cause: Drum motor defect, DC controller PCB defect
- Solutions: – Replace drum motor – Replace DC controller PCB
- Code: E012-0004
- Description: Motor startup abnormality
- Causes: Drum motor speed detection signal frequency does not reach specified frequency within 2.5 sec. or longer of the magenta motor drive starting. Cause: Drum motor defect, DC controller PCB defect
- Solutions: – Replace drum motor – Replace DC controller PCB
- Code: E012-0005
- Description: Motor startup abnormality
- Causes: Magenta motor speed detection signal frequency reaches the specified frequency but is then out of synch after 2 sec. or longer of operation. Cause: Drum motor defect, DC controller PCB defect
- Solutions: – Replace drum motor – Replace DC controller PCB
- Code: E012-0006
- Description: Motor startup abnormality
- Causes: Drum motor speed detection signal frequency does not reach specified frequency within 2.5 sec. or longer of the cyan motor drive starting. Cause: Drum motor defect, DC controller PCB defect
- Solutions: – Replace drum motor – Replace DC controller PCB
- Code: E012-0007
- Description: Motor startup abnormality
- Causes: Cyan motor speed detection signal frequency reaches the specified frequency but is then out of synch after 2 sec. or longer of operation. Cause: Drum motor defect, DC controller PCB defect
- Solutions: – Replace drum motor – Replace DC controller PCB
- Code: E012-0008
- Description: Motor startup abnormality
- Causes: Drum motor speed detection signal frequency does not reach specified frequency within 2.5 sec. or longer of the black motor drive starting. Cause: Drum motor defect, DC controller PCB defect
- Solutions: – Replace drum motor – Replace DC controller PCB
- Code: E012-0009
- Description: Motor startup abnormality
- Causes: Black motor speed detection signal frequency reaches the specified frequency but is then out of synch after 2 sec. or longer of operation. Cause: Drum motor defect, DC controller PCB defect
- Solutions: – Replace drum motor – Replace DC controller PCB
- Code: E014-0000
- Description: Fixing motor drive abnormality
- Causes: Fixing motor speed detection signal frequency does not reach specified frequency within 2.5 sec. or longer of the fixing motor drive starting. Cause: Fixing motor defect, DC controller PCB defect
- Solutions: – Replace fixing motor – Replace DC controller PCB
- Code: E014-0001
- Description: Fixing motor drive abnormality
- Causes: Fixing motor speed detection signal frequency reaches the specified frequency but is then out of synch after 2 sec. or longer of operation. Cause: Fixing motor defect, DC controller PCB defect
- Solutions: – Replace fixing motor – Replace DC controller PCB
- Code: E020
- Description: Density sensor abnormality
- Causes: Not enough light received upon image density detection. Cause: Soiled density detection sensor, density detection sensor defect, DC controller PCB defect, toner cartridge defect
- Solutions: – Replace ETB unit – High voltage contact defect (check contacts from high voltage contacts of each colour station to high voltage PCB.) – Replace DC controller PCB – Replace toner cartridge
- Code: E024-0000
- Description: Toner remaining detection sensor abnormality
- Causes: Abnormal output from toner remaining detection sensor (Yellow) Cause: Memory controller PCB defect, DC controller PCB defect, toner cartridge defect
- Solutions: – Replace toner cartridge – Replace memory controller PCB – Replace DC controller PCB
- Code: E024-0001
- Description: Toner remaining detection sensor abnormality
- Causes: Abnormal output from toner remaining detection sensor (Magenta) Cause: Memory controller PCB defect, DC controller PCB defect, toner cartridge defect
- Solutions: – Replace toner cartridge – Replace memory controller PCB – Replace DC controller PCB
- Code: E024-0002
- Description: Toner remaining detection sensor abnormality
- Causes: Abnormal output from toner remaining detection sensor (Cyan) Cause: Memory controller PCB defect, DC controller PCB defect, toner cartridge defect
- Solutions: – Replace toner cartridge – Replace memory controller PCB – Replace DC controller PCB
- Code: E024-0003
- Description: Toner remaining detection sensor abnormality
- Causes: Abnormal output from toner remaining detection sensor (Black) Cause: Memory controller PCB defect, DC controller PCB defect, toner cartridge defect
- Solutions: – Replace toner cartridge – Replace memory controller PCB – Replace DC controller PCB
- Code: E066
- Description: Environment sensor abnormality
- Causes: Environment sensor abnormality. Cause: Environment sensor defect, DC controller PCB defect
- Solutions: – Replace environment sensor – Replace DC controller PCB
- Code: E078-0000
- Description: Primary transfer disengagement mechanism abnormality
- Causes: Primary transfer disengagement mechanism does not work properly. Cause: High voltage contact defect, transfer roller disengagement solenoid defect, ETB unit defect, high voltage power supply PCB defect
- Solutions: – Replace ETB disengagement solenoid – Replace ETB unit – High voltage contact defect (check contacts from high voltage contacts of each colour station to high voltage PCB.)
- Code: E100-0000
- Description: Scanner unit, laser unit, BD abnormality
- Causes: Yellow optical assembly failure. Cause: Laser scanner defect, DC controller PCB defect
- Solutions: – Replace laser scanner – Replace DC controller PCB
- Code: E100-0001
- Description: Scanner unit, laser unit, BD abnormality
- Causes: Magenta optical assembly failure. Cause: Laser scanner defect, DC controller PCB defect
- Solutions: – Replace laser scanner – Replace DC controller PCB
- Code: E100-0002
- Description: Scanner unit, laser unit, BD abnormality
- Causes: Cyan optical assembly failure. Cause: Laser scanner defect, DC controller PCB defect
- Solutions: – Replace laser scanner – Replace DC controller PCB
- Code: E100-0003
- Description: Scanner unit, laser unit, BD abnormality
- Causes: Black optical assembly failure. Cause: Laser scanner defect, DC controller PCB defec
- Solutions: – Replace laser scanner – Replace DC controller PCB
- Code: E194-0000
- Description: CPR sensor abnormality
- Causes: Colour displacement pattern cannot be recognised and measurement results are out of range. Cause: Soiled colour displacement sensor, colour displacement sensor defect, DC controller PCB defect, toner cartridge defect
- Solutions: – Replace ETB unitHigh voltage contact defect (check contacts from high voltage contacts of each colour station to high voltage PCB.) – Replace DC controller PCB – Replace toner cartridge
- Code: E196
- Description: DCON ROM abnormality
- Causes: DC controller PCB ROM update failed.
- Solutions: – Replace DC controller PCB
- Code: E197-0000
- Description: Engine communication error
- Causes: Internal communication error
- Solutions: – Replace DC controller PCB. – Replace video controller PCB
- Code: E197-0001
- Description: Engine communication error
- Causes: Engine communication error
- Solutions: – Replace DC controller PCB. – Replace video controller PCB
- Code: E198
- Description: DC controller memory failure
- Causes: DC controller memory failure. Cause: DC controller PCB defect
- Solutions: – Replace DC controller PCB
- Code: E747
- Description: EEPROM error
- Causes: EEPROM error. Cause: Video controller PCB defect
- Solutions: – Replace video controller PCB
- Code: E804
- Description: Power supply fan failure
- Causes: Input after fan lock detection signal continues for approx. 10 sec. or longer. Cause: Power supply fan defect, DC controller PCB defect
- Solutions: – Replace power supply fan – Replace DC controller PCB
- Code: E805
- Description: Duplex fan failure
- Causes: Input after fan lock detection signal continues for approx. 10 sec. or longer. Cause: Duplex fan defect, DC controller PCB defect
- Solutions: – Replace duplex fan – Replace DC controller PCB
- Code: E840
- Description: Release mechanism abnormality
- Causes: Mechanism does not reach home position (engaged) after 2.5 sec. or longer after home position control begins. Cause: Fixing drive assembly defect, fixing release cam defect
- Solutions: – Replace fixing drive assembly – Replace fixing release cam
About Canon Servie Tool V5610
– Canon Service Tool V5610 is a tool used to perform maintenance on Canon printers and reset Canon printers after replacement of parts such as replacing ink absorbents, print heads, printer mainboard, and others. Based on the many cases we have encountered, the Service Tool is most often used to reset ink absorber counter value when the waste ink absorber is full.
– The ink absorber is going to be full of box, it has to be replaced or cleaned the waste ink absorber. Also, replaceing or cleaning the waste ink absorber, you need to repair or reset the waste ink counter value, cause those parts are concerned to each others.
– So using Canon Service Tool V5610 to reset the waste ink counter value becomes effective when the ink absorber is replaced or cleaned.
– Canon Service Tool V5610 can use to fix error code 5B00, 5B02, 5B04, 5B14, 1701, 1702, 1700 on your printer. You must enter Service Mode on your printer to use this Canon Service Tool.
– If the printer can not enter Service Mode, you can not reset it by Canon ST V5610. In this case, change EEPROM on the logic board.
Canon Service Tool V5610 Functions
– Fix Canon printer 7 times/ 8 times red light blinking:
– Fix Canon printer error code: 5B00, 5B01, 1700, 1701
Enter Service Mode on Canon Printer
1. Turn off a printer.
2. Press and hold the Resume/Cancel/Stop button.
3. Press and hold the ON button (do not release both buttons).
4. Release the Resume/Cancel/Stop button (do not release the ON button).
5. While holding the ON button, press the Resume/Cancel/Stop button 5 times, then release both the ON and Resume/Cancel/Stop buttons together.
– Canon printer in service mode: computer detects new hardware, led on printer goes green light.
– Download Canon driver and firmware in specific model: https://dnasofts.com/canon-mx340-printer-driver-firmware-and-user-manual-free-download/
– Download Epson driver and firmware in specific model: https://dnasofts.com/download-epson-wf-633-driver-firmware-and-manuals/
Source:
https://chiplessprinter.com/canon-service-tool-v5610.html
https://dnasofts.com
https://shop.nguyendangnam.com/
https://nguyendangnam.me/
https://chiplessprinter.com/reset-epson-waste-ink-pad-counter.html
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