Repair Canon iRC3380i Printer Error Codes Canon Servie Tool

Repair Canon iRC3380i Printer Error Codes Canon Servie Tool

– Printer model: Canon iRC3380i
– Error codes on Canon iRC3380i model and its description:

– Canon iRC3380i printer Error Codes and quick guide to troubleshooting:

• Code: E001-0000
• Description: Abnormality high temperature error of the fixing unit
  Detect high temperature by the main thermistor (software). Software detects that the temperature detected by the main thermistor is abnormally high (above 260 deg C) for 500 ms continuously.
• Solutions: Replace the fixing unit, Replace the main power supply PCB, Replace the DC controller PCB To recover from the error: In service mode COPIER>FUNCTION> CLEAR>ERR

• Code: E001-0001
• Description: Abnormality high temperature error of the fixing unit
  Detect high temperature by the sub thermistor (software). Software detects that the temperature detected by the sub thermistor is abnormally high (above 260 deg C) for 500 ms continuously.
• Solutions: Replace the fixing unit, Replace the main power supply PCB, Replace the DC controller PCB To recover from the error: In service mode COPIER>FUNCTION> CLEAR>ERR

• Code: E001-0003
• Description: Abnormality high temperature error of the fixing unit
  Detect high temperature by the sub thermistor (hardware). Hardware detects that the temperature detected by the contact type thermistor is abnormally high (above 230 deg C).
• Solutions: Replace the fixing unit, Replace the main power supply PCB, Replace the DC controller PCB To recover from the error: In service mode COPIER>FUNCTION> CLEAR>ERR

• Code: E003-0000
• Description: Error in the low temperature of the fixing unit
  Detects the temperature detected by the main thermistor is abnormally low (below 120 deg C) for 1 sec continuously after passing 20 sec from turning ON the fixing heater.
• Solutions: Check the connection of the main thermistor/thermal switch. Check open circuit of heater. Replace the cover switch. Replace the fixing unit. Replace the main power supply PCB. Replace the DC controller PCB. Clear the error in service mode: COPIER > FUNCTION > CLEAR > ERR.

• Code: E003-0001
• Description: Error in the low temperature of the fixing unit
  Detects the temperature detected by the sub thermistor is abnormally low (below 70 deg C) for 1 sec continuously while adjusting print temperature.
• Solutions: Check on connection of the sub thermistor/thermo switch, Replace the fixing unit, Check on a break in the heater, Replace the cover switch, Replace the main power supply PCB, Replace the DC controller PCB To recover from the error: In service mode COPIER>FUNCTION>CLEAR >ERR

• Code: E003-0002
• Description: Error in the low temperature of the fixing unit
  Detects the abnormally low temperature (open circuit) when turning ON the fixing heater.
• Solutions: Clear the error in service mode: COPIER > FUNCTION > CLEAR > ERR.

• Code: E004-0000
• Description: Thermistor is not connected
  During walm-up rotation, the thermistor connection signal (FUSER CNCTX) is open.
• Solutions: – Confirm the cable connection – Replace the cable exchange, and established – Replace the fixing unit – Replace the DC controller PCB.

• Code: E009-0001
• Description: Error in pressure/release of fixing film unit
  In case that the output of fixing automatic pressure phase sensor is not changed although rotating/reversing the fixing motor
• Solutions: Check the pressure/release mechanism. Check the connection of the connector. Replace the motor.

• Code: E012-0000
• Description: Drum/ITB motor error
  Lock of the motor fails to be detected 3 sec or more after the motor starts to operate.
• Solutions: Check on connection of the connector, Replace the motor

• Code: E013-0001
• Description: Error in the waste toner motor
  Detects the fault in the waste toner motor
• Solutions: Replace the waste toner motor.

• Code: E013-0002
• Description: Error in the waste toner motor
  Indicates that the waste toner motor does not rotate due to the open circuit.
• Solutions: Replace the waste toner motor. Replace the DC controller PCB.

• Code: E015-0000
• Description: Error in the registration/multifeeder motor
  Indicates that the signal indicates the motor rotates with the target speed is not sent to the port after passing more than 3 sec from the startup of the motor.
• Solutions: Check on connection of the connector, Replace the motor

• Code: E020-0010
• Description: Error in the developing assembly (toner fault: ATR error)
  Indicates that the patch level is higher than the upper limit of the target although setting it as the minimum when initializing Yellow ATR.
• Solutions: Clean the ATR sensor window. Check the mounting of the developing assembly. Check the ATR sensor open circuit. Replace the ATR sensor.

• Code: E020-0011
• Description: Error in the developing assembly (toner fault: ATR error)
  Indicates that the patch level is higher than the upper limit of the target although setting it as the minimum when initializing Magenta ATR.
• Solutions: Clean the ATR sensor window. Check the mounting of the developing assembly. Check the ATR sensor open circuit. Replace the ATR sensor.

• Code: E020-0012
• Description: Error in the developing assembly (toner fault: ATR error)
  Indicates that the patch level is higher than the upper limit of the target although setting it as the minimum when initializing Cyan ATR.
• Solutions: Clean the ATR sensor window. Check the mounting of the developing assembly. Check the ATR sensor open circuit. Replace the ATR sensor.

• Code: E020-0013
• Description: Error in the developing assembly (toner fault: ATR error)
  Indicates that the patch level is higher than the upper limit of the target although setting it as the minimum when initializing Black ATR.
• Solutions: Clean the ATR sensor window. Check the mounting of the developing assembly. Check the ATR sensor open circuit. Replace the ATR sensor.

• Code: E020-0020
• Description: Error in the developing assembly (toner fault: ATR error)
  Indicates that the patch level is lower than the lower limit of the target although setting it as the maximum when initializing Yellow ATR.
• Solutions: Clean the ATR sensor window. Check the mounting of the developing assembly. Check the ATR sensor open circuit. Replace the ATR sensor.

• Code: E020-0021
• Description: Error in the developing assembly (toner fault: ATR error)
  Indicates that the patch level is lower than the lower limit of the target although setting it as the maximum when initializing Magenta ATR.
• Solutions: Clean the ATR sensor window. Check the mounting of the developing assembly. Check the ATR sensor open circuit. Replace the ATR sensor.

• Code: E020-0021
• Description: Error in the developing assembly (toner fault: ATR error)
  Indicates that the patch level is lower than the lower limit of the target although setting it as the maximum when initializing Magenta ATR.
• Solutions: Clean the ATR sensor window. Check the mounting of the developing assembly. Check the ATR sensor open circuit. Replace the ATR sensor.

• Code: E020-0022
• Description: Error in the developing assembly (toner fault: ATR error)
  Indicates that the patch level is lower than the lower limit of the target although setting it as the maximum when initializing Cyan ATR.
• Solutions: Clean the ATR sensor window. Check the mounting of the developing assembly. Check the ATR sensor open circuit. Replace the ATR sensor.

• Code: E020-0023
• Description: Error in the developing assembly (toner fault: ATR error)
  Indicates that the patch level is lower than the lower limit of the target although setting it as the maximum when initializing Black ATR.
• Solutions: Clean the ATR sensor window. Check the mounting of the developing assembly. Check the ATR sensor open circuit. Replace the ATR sensor.

• Code: E020-0100
• Description: Error in the developing assembly (toner fault: ATR error)
  Measured density value of patch for Yellow is higher than the upper limit.
• Solutions: Check the toner leakage from the toner buffer block within the developing assembly. Replace the patch image reading sensor.

• Code: E020-0101
• Description: Error in the developing assembly (toner fault: ATR error)
  Measured density value of patch for Magenta is higher than the upper limit.
• Solutions: Check the toner leakage from the toner buffer block within the developing assembly. Replace the patch image reading sensor.

• Code: E020-0102
• Description: Error in the developing assembly (toner fault: ATR error)
  Measured density value of patch for Cyan is higher than the upper limit.
• Solutions: Check the toner leakage from the toner buffer block within the developing assembly. Replace the patch image reading sensor.

• Code: E020-0103
• Description: Error in the developing assembly (toner fault: ATR error)
  Measured density value of patch for Black is higher than the upper limit.
• Solutions: Check the toner leakage from the toner buffer block within the developing assembly. Replace the patch image reading sensor.

• Code: E020-0200
• Description: Error in the developing assembly (toner fault: ATR error)
  Measured density value of patch for Yellow is lower than the lower limit.
• Solutions: Check the toner leakage from the toner buffer block within the developing assembly. Replace the patch image reading sensor.

• Code: E020-0201
• Description: Error in the developing assembly (toner fault: ATR error)
  Measured density value of patch for Magenta is lower than the lower limit.
• Solutions: Check the toner leakage from the toner buffer block within the developing assembly. Replace the patch image reading sensor.

• Code: E020-0202
• Description: Error in the developing assembly (toner fault: ATR error)
  Measured density value of patch for Cyan is lower than the lower limit.
• Solutions: Check the toner leakage from the toner buffer block within the developing assembly. Replace the patch image reading sensor.

• Code: E020-0203
• Description: Error in the developing assembly (toner fault: ATR error)
  Measured density value of patch for Black is lower than the lower limit.
• Solutions: Check the toner leakage from the toner buffer block within the developing assembly. Replace the patch image reading sensor.

• Code: E021-0000
• Description: Developing motor error
  Indicates that the signal indicates the motor rotates with the target speed is not sent to the port after passing more than 3 sec from the startup of the motor.
• Solutions: Check on connection of the developing motor and the DC controller PCB, Replace the DC controller PCB, Replace the developing motor

• Code: E025-0000
• Description: Error in the toner motor
  Indicates an error of Y developing assembly toner supply
• Solutions: Check on connection of the toner motor and the DC controller PCB, Replace the DC controller PCB, Replace the toner motor

• Code: E025-0001
• Description: Error in the toner motor
  Indicates an error of M developing assembly toner supply
• Solutions: Check on connection of the toner motor and the DC controller PCB, Replace the DC controller PCB, Replace the toner motor

• Code: E025-0002
• Description: Error in the toner motor
  Indicates an error of C developing assembly toner supply
• Solutions: Check on connection of the toner motor and the DC controller PCB, Replace the DC controller PCB, Replace the toner motor

• Code: E025-0003
• Description: Error in the toner motor
  Error of Bk developing assembly toner supply
• Solutions: Check on connection of the toner motor and the DC controller PCB, Replace the DC controller PCB, Replace the toner motor

• Code: E025-0100
• Description: Error in the toner motor
  Y buffer supply error
• Solutions: Check on connection of the toner motor and the DC controller PCB, Replace the DC controller PCB, Replace the toner motor

• Code: E025-0101
• Description: Error in the toner motor
  M buffer supply error
• Solutions: Check on connection of the toner motor and the DC controller PCB, Replace the DC controller PCB, Replace the toner motor

• Code: E025-0102
• Description: Error in the toner motor
  C buffer supply error
• Solutions: Check on connection of the toner motor and the DC controller PCB, Replace the DC controller PCB, Replace the toner motor

• Code: E025-0103
• Description: Error in the toner motor
  Bk buffer supply error
• Solutions: Check on connection of the toner motor and the DC controller PCB, Replace the DC controller PCB, Replace the toner motor

• Code: E032-0001
• Description: The counter of the NE controller fails to operate.
  A break in the count pulse signal is detected.
• Solutions: Check on a break in the cable

• Code: E045-0000
• Description: OHP sensor error
  The sampling data measured during initial multiple rotations is lower than the specific level.
• Solutions: Replace the OHP sensor

• Code: E067-0101
• Description: High voltage-related error (Primary transfer)
  The first detected current of primary transfer ATVC is the threshold or more.
• Solutions: Check on the primary transfer roller spring, Clean the position where the primary transfer roller contacts, Replace the primary transfer roller, Replace the drum unit Check a value of COPIER> DISPLAY> MISC> DRM-LIFE, and replace the drum unit if the value is near 100 because the drum may have reached its life expectancy.

• Code: E067-0102
• Description: High voltage-related error (Primary transfer)
  The two detected currents of primary transfer ATVC are both the threshold or less.
• Solutions: Check on the primary transfer roller spring, Clean the position where the primary transfer roller contacts, Replace the primary transfer roller, Replace the drum unit Check a value of COPIER> DISPLAY> MISC> DRM-LIFE, and replace the drum unit if the value is near 100 because the drum may have reached its life expectancy.

• Code: E067-0103
• Description: High voltage-related error (Primary transfer)
  The two detected currents of primary transfer ATVC are the same each other.
• Solutions: Check on the primary transfer roller spring, Clean the position where the primary transfer roller contacts, Replace the primary transfer roller, Replace the drum unit Check a value of COPIER> DISPLAY> MISC> DRM-LIFE, and replace the drum unit if the value is near 100 because the drum may have reached its life expectancy.

• Code: E100-0000
• Description: BD error
  Lock of the BD control fails while rotation of the polygon motor is stable.
• Solutions: Check on connection between the laser scanner unit and the DC controller PCB, Check on 24V line fuse, Replace the laser scanner unit

• Code: E110-0000
• Description: Error in polygon motor
  BD control is not locked when 5 sec passed after the activation of polygon motor.
• Solutions: Check on connection between the laser scanner unit and the DC controller PCB, Check on 24V line fuse, Replace the laser scanner unit.

• Code: E110-0001
• Description: Error in polygon motorSpeed lock of the FG speed control fails to be executed 5 sec after the polygon motor starts to operate (Does not reach the specified speed).
• Solutions: Check on connection between the laser scanner unit and the DC controller PCB, Check on 24V line fuse, Replace the laser scanner unit.

• Code: E193-0001
• Description: Error in IMG1 (error in add-on)
  Error in initialization of image ASIC of DC controller PCB (IMG)
• Solutions: Replace DC controller PCB

• Code: E202-0001
• Description: CIS unit HP detection error
  The HP sensor fails to be ON after the CIS unit moves backward for a specific distance or more.
• Solutions: Disconnect and then connect the connector, Replace the scanner HP sensor, Replace the scanner motor, Replace the reader controller PCB

• Code: E202-0002
• Description: CIS unit HP detection error
  The HP sensor fails to be OFF after the CIS unit moves forward for a specific distance or more.
• Solutions: Disconnect and then connect the connector, Replace the scanner HP sensor, Replace the scanner motor, Replace the reader controller PCB

• Code: E225-0001
• Description: CIS light quantity error
  Normal light-up of the lamp fails to be confirmed at the time of power-on and shading correction when a job starts.
• Solutions: Disconnect and then connect the connector, Replace the document lamp (xenon tube), Replace the CIS, Replace the inverter PCB, Replace the reader controller PCB.

• Code: E227-0001
• Description: Power supply error in the reader unit
  24V port is off at power-on.
• Solutions: Disconnect and connect the power supply connector, Replace the power supply

• Code: E227-0002
• Description: Power supply error in the reader unit
  24V port is off when a job starts.
• Solutions: Disconnect and connect the power supply connector, Replace the power supply

• Code: E227-0003
• Description: Power supply error in the reader unit
  24V port is off when a job terminates.
• Solutions: Disconnect and connect the power supply connector, Replace the power supply

• Code: E227-0004
• Description: Power supply error in the reader unit
  24V port is off during a drive under load.
• Solutions: Disconnect and connect the power supply connector, Replace the power supply

• Code: E240-0000
• Description: Error in communication of controller
  Error in communication data.
• Solutions: Disconnect and connect the main controller PCB (sub SJ-A/ PDRM-EF-A), or replace it. Replace the main controller PCB (main).

• Code: E240-0001
• Description: Error in communication of controller
  There is no response when 3 sec passed since the main controller had sent the pickup request to DC controller during printing.
• Solutions: Check connector, check connection of sub PCB in the controller box, check / replace DC controller PCB / main controller PCB

• Code: E240-0002
• Description: Error in communication of controller
  There is no response when 4 sec passed since the main controller had sent the request for image output to DC controller during printing.
• Solutions: Check connector, check connection of sub PCB in the controller box, check / replace DC controller PCB / main controller PCB

• Code: E240-0003
• Description: Error in communication of controller
  The engine is activated when jam occurs.
• Solutions: Check connector, check connection of sub PCB in the controller box, check / replace DC controller PCB / main controller PCB

• Code: E240-0004
• Description: Error in communication of controller
  When 90 seconds pass as the pre-rotation end waiting
• Solutions: Check connector, check connection of sub PCB in the controller box, check / replace DC controller PCB / main controller PCB

• Code: E240-0005
• Description: Error in communication of controller
  When 90 seconds pass as the Dhalf beginning waiting
• Solutions: Check connector, check connection of sub PCB in the controller box, check / replace DC controller PCB / main controller PCB

• Code: E243-0000
• Description: Control panel unit error
  Communication between the main controller and the control panel unit is abnormal.
• Solutions: Check on connection between the main controller PCB and the control panel unit

• Code: E244-0000
• Description: Error in connection of the flexible cable on the DC controller PCB
  Error in connection of the flexible cable on the DC controller PCB (right side (1 pc.))
• Solutions: Check the connection of the flexible cable, replace the DC controller PCB

• Code: E244-0001
• Description: Error in connection of the flexible cable on the DC controller PCB
  Error in connection of the flexible cable on the DC controller PCB (left side (3 pc.))
• Solutions: Check the connection of the flexible cable, replace the DC controller PCB

• Code: E248-0000
• Description: Backup memory error
  Check error of the SRAM PCB (at start up)
• Solutions: Check on connection of the SRAM PCB, Replace the SRAM PCB

• Code: E248-0001
• Description: Backup memory error
  Reader controller EEPROM error at power-on
• Solutions: Replace the reader controller PCB

• Code: E248-0002
• Description: Backup memory error
  Reader controller EEPROM writing error
• Solutions: Replace the reader controller PCB

• Code: E248-0003
• Description: Backup memory error
  Reader controller EEPROM reading error after check error writing
• Solutions: Replace the reader controller PCB

• Code: E351-0000
• Description: Main controller PCB error
  Communication error of the main controller PCB occurs at start-up.
• Solutions: Disconnect and connect the main controller PCB (sub SJ-A/ PDRM-EF-A/R-A), or replace it. Replace the main controller PCB (main).

• Code: E400-0001
• Description: Feeder communication error
  Checksum error
• Solutions: – Check the connection of the cable – Check on connection between the ADF controller PCB and the main controller PCB (sub), Replace the ADF controller PCB, Replace the main controller PCB (sub

• Code: E400-0002
• Description: Feeder communication error
  Reception status error
• Solutions: – Check the connection of the cable – Check on connection between the ADF controller PCB and the main controller PCB (sub), Replace the ADF controller PCB, Replace the main controller PCB (sub

• Code: E400-0003
• Description: Feeder communication error
  Reception interrupt error
• Solutions: – Check the connection of the cable – Check on connection between the ADF controller PCB and the main controller PCB (sub), Replace the ADF controller PCB, Replace the main controller PCB (sub

• Code: E413-0001
• Description: Pressure motor trouble
  Pressure HP sensor OPEN
• Solutions: Replace the pressure motor.

• Code: E413-0002
• Description: Pressure motor trouble
  Pressure HP sensor CLOSE
• Solutions: Replace the pressure motor.

• Code: E490-0001
• Description: Error in different feeder model
  Feeder for other model is detected.
• Solutions: Connect an appropriate feeder

• Code: E503-0002
• Description: Finisher internal communication error
  Communication error between the finisher and the saddle unit
• Solutions: Check on connection between the saddle stitcher controller PCB and the finisher controller PCB, Replace the finisher controller PCB, Replace the saddle stitcher controller PCB

• Code: E503-0003
• Description: Finisher internal communication error
  Communication error between the finisher and the puncher unit
• Solutions: Check on connection between the saddle stitcher controller PCB and the finisher controller PCB, Replace the finisher controller PCB, Replace the saddle stitcher controller PCB

• Code: E505-0001
• Description: Finisher backup memory error
  Data stored in the backup memory is abnormal.
• Solutions: Check on connection between the DC controller PCB and the finisher controller PCB, Replace the finisher controller PCB, Replace the DC controller PCB

• Code: E505-0002
• Description: Finisher backup memory error
  Abnormality of puncher unit EEPROM data
• Solutions: Check on connection between the puncher controller PCB and the finisher controller PCB, Replace the finisher controller PCB, Replace the puncher controller PCB

• Code: E505-0003
• Description: Finisher backup memory error
  Finisher controller EEPROM writing error
• Solutions: Replace the finisher controller PCB

• Code: E505-0004
• Description: Finisher backup memory error
  Finisher controller EEPROM writing timeout error
• Solutions: Replace the finisher controller PCB

• Code: E508-0001
• Description: Error in different model
  At start-up, when the pickup/delivery option for different model is detected.
• Solutions: Replace to the supported pickup option (side paper deck), delivery option (finisher) for this model.

• Code: E514-8001
• Description: Stack delivery error / End assist motor error Finisher-Z1
  The HP sensor fails to be ON within 1500ms after the return belt starts to move to its HP.
• Solutions: Check on a drive of the stack retaining roller, Replace the return belt U-turn HP sensor (SR5) , Replace the stack delivery motor (M2)

• Code: E514-8001
• Description: Stack delivery error / End assist motor error Finisher-Y1, Saddle Finisher-Y2
  The HP sensor fails to be OFF after the end assist motor rotates for a specific period of time.
• Solutions: Replace the end assist HP sensor (PI39) , Replace the end assist motor (M39)

• Code: E514-8002
• Description: Stack delivery error / End assist motor error Finisher-Z1
  The HP sensor fails to be OFF within 1500ms after the return belt starts to move to the belt contact position.
• Solutions: Check on a drive of the stack retaining roller, Replace the return belt U-turn HP sensor (SR5) , Replace the stack delivery motor (M2)

• Code: E514-8002
• Description: Stack delivery error / End assist motor error Finisher-Y1, Saddle Finisher-Y2
  The HP sensor fails to be ON after the end assist motor rotates for a specific period of time.
• Solutions: Replace the end assist HP sensor (PI39) , Replace the end assist motor (M39)

• Code: E519-8001
• Description: Gear change motor error Finisher-Y1, Saddle Finisher-Y2
  The HP sensor fails to be OFF after the end assist motor rotates for a specific period of time.
• Solutions: Replace the end assist HP sensor (PI39) , Replace the end assist motor (M39)

• Code: E519-8002
• Description: Gear change motor error Finisher-Y1, Saddle Finisher-Y2
  The HP sensor fails to be ON after the end assist motor rotates for a specific period of time.
• Solutions: Replace the end assist HP sensor (PI39) , Replace the end assist motor (M39)

• Code: E530-8001
• Description: Rear alignment error Finisher-Z1
  The HP sensor fails to be ON within 2000ms after the rear adjuster plate starts to move to its HP.
• Solutions: Replace the rear adjuster plate HP sensor (SR4) , Replace the rear adjuster plate motor (M4)

• Code: E530-8001
• Description: Front alignment error Finisher-Y1, Saddle Finisher-Y2
  The HP sensor fails to be OFF after the front jog motor rotates for a specific period of time.
• Solutions: Replace the front adjuster plate HP sensor (PI36) , Replace the front adjuster plate motor (M33)

• Code: E530-8002
• Description: Rear alignment error Finisher-Z1
  The HP sensor fails to be OFF within 1000ms after the rear adjuster plate starts to move from its HP.
• Solutions: Replace the rear adjuster plate HP sensor (SR4) , Replace the rear adjuster plate motor (M4)

• Code: E530-8002
• Description: Front alignment error Finisher-Y1, Saddle Finisher-Y2
  The HP sensor fails to be ON after the front job motor rotates for a specific period of time.
• Solutions: Replace the front adjuster plate HP sensor (PI36) , Replace the front adjuster plate motor (M33)

• Code: E531-8001
• Description: Staple error Finisher-Z1
  The HP sensor fails to be ON within 500ms after the staple motor starts to drive in the reverse direction to recover from a staple jam.
• Solutions: Replace the stapling HP sensor (SR18) , Replace the staple motor (M9)

• Code: E531-8001
• Description: Staple error Finisher-Y1, Saddle Finisher-Y2
  The HP sensor fails to be OFF after the staple motor rotates for a specific period of time.
• Solutions: Replace the staple HP sensor (PI50) , Replace the staple motor (M41)

• Code: E531-8002
• Description: Staple error Finisher-Z1
  The HP sensor fails to be OFF within 500ms after the staple motor starts to drive.
• Solutions: Replace the stapling HP sensor (SR18) , Replace the staple motor (M9)

• Code: E531-8002
• Description: Staple error
  The HP sensor fails to be ON after the staple motor rotates for a specific period of time.
• Solutions: Replace the staple HP sensor (PI50) , Replace the staple motor (M41)

• Code: E532-8001
• Description: Staple unit shift error Finisher-Z1
  The HP sensor fails to be ON within 11000ms after the staple unit starts to move to the stapling HP.
• Solutions: Replace the stapler slide HP sensor (SR6) , Replace the stapler slide motor (M8)

• Code: E532-8001
• Description: Staple unit shift error Finisher-Y1, Saddle Finisher-Y2
  The HP sensor fails to be OFF after the staple shift motor rotates for a specific period of time.
• Solutions: Replace the stapler shift HP sensor (PI50) , Replace the stapler shift motor (M35)

• Code: E532-8002
• Description: Staple unit shift error Finisher-Z1
  The HP sensor fails to be OFF within 1000ms after the staple unit starts to move from its HP.
• Solutions: Replace the stapler slide HP sensor (SR6) , Replace the stapler slide motor (M8)

• Code: E532-8002
• Description: Staple unit shift error
  The HP sensor fails to be ON after the stapler shift motor rotates for a specific period of time.
• Solutions: Replace the stapler shift HP sensor (PI50) , Replace the stapler shift motor (M35)

• Code: E535-8001
• Description: Swing error
  The HP sensor fails to be ON within 2000ms after the swing arm starts to move to its HP.
• Solutions: Check on operation of the stack delivery motor swing mechanism, Replace the swing cam HP sensor (SR7) , Replace the swing cam motor (M5)

• Code: E535-8001
• Description: Swing error Finisher-Y1, Saddle Finisher-Y2
  The HP sensor fails to be OFF after the swing motor rotates for a specific period of time.
• Solutions: Replace the swing HP sensor (PI35) , Replace the swing motor (M36)

• Code: E535-8002
• Description: Swing error Finisher-Z1
  The HP sensor fails to be OFF within 1000ms after the swing arm starts to move from its HP
• Solutions: Check on operation of the stack delivery motor swing mechanism, Replace the swing cam HP sensor (SR7) , Replace the swing cam motor (M5)

• Code: E535-8002
• Description: Swing error
  The HP sensor fails to be ON after the swing motor rotates for a specific period of time.
• Solutions: Replace the swing HP sensor (PI35) , Replace the swing motor (M36)

• Code: E537-8001
• Description: Front alignment error Finisher-Z1
  The HP sensor fails to be ON within 2000ms after the front adjuster plate starts to move to its HP.
• Solutions: Replace the front adjuster plate HP sensor (SR3) , Replace the front adjuster plate motor (M3) , Replace the adjuster plate drive belt

• Code: E537-8001
• Description: Rear alignment error Finisher-Y1, Saddle Finisher-Y2
  The HP sensor fails to be OFF after the swing motor rotates for a specific period of time.
• Solutions: Replace the rear adjuster plate HP sensor (PI37) , Replace the rear adjuster plate motor (M34)

• Code: E537-8002
• Description: Front alignment error Finisher-Z1
  The HP sensor fails to be OFF within 1000ms after the front adjuster plate starts to move from its HP.
• Solutions: Replace the front adjuster plate HP sensor (SR3) , Replace the front adjuster plate motor (M3) , Replace the adjuster plate drive belt

• Code: E537-8002
• Description: Rear alignment error Finisher-Y1, Saddle Finisher-Y2
  The HP sensor fails to be ON after the swing motor rotates for a specific period of time.
• Solutions: Replace the rear adjuster plate HP sensor (PI37) , Replace the rear adjuster plate motor (M34)

• Code: E540-8001
• Description: Upper tray up/down error Finisher-Y1, Saddle Finisher-Y2
  The upper tray up/down motor clock is abnormal.
• Solutions: Replace the shift motor (M37) of the tray 1, Replace the shift area sensor PCB of the tray 1

• Code: E540-8002
• Description: Stack tray up/down error Finisher-Z1
  Paper surface detection fails to end within 1000ms.
• Solutions: Replace the stack tray top paper sensor (SR9) , Replace the stack tray bottom paper sensor (SR10) , Replace the stack tray upper limit sensor (SR13) , Replace the stack tray lower limit sensor (SR12) , Replace the stack tray shift motor (M7)

• Code: E540-8002
• Description: Upper tray up/down error Finisher-Y1, Saddle Finisher-Y2
  Area is abnormal.
• Solutions: Replace the shift motor (M37) of the tray 1, Replace the shift area sensor PCB of the tray 1

• Code: E540-8003
• Description: Stack tray up/down error Finisher-Z1
  Encoder lock within 200ms fails to reach 10pulse during paper surface detection.
• Solutions: Replace the stack tray top paper sensor (SR9) , Replace the stack tray bottom paper sensor (SR10) , Replace the stack tray upper limit sensor (SR13) , Replace the stack tray lower limit sensor (SR12) , Replace the stack tray shift motor (M7)

• Code: E540-8003
• Description: Upper tray up/down error Finisher-Y1, Saddle Finisher-Y2
  The safety switch is activated.
• Solutions: Replace the shift motor (M37) of the tray 1, Replace the shift area sensor PCB of the tray 1

• Code: E540-8004
• Description: Stack tray up/down error Finisher-Z1
  Outputs of the top paper sensor, bottom paper sensor, tray upper limit sensor, and tray lower limit sensor have abnormality during paper surface detection.
• Solutions: Replace the stack tray top paper sensor (SR9) , Replace the stack tray bottom paper sensor (SR10) , Replace the stack tray upper limit sensor (SR13) , Replace the stack tray lower limit sensor (SR12) , Replace the stack tray shift motor (M7)

• Code: E542-8001
• Description: Lower tray up/down error Finisher-Z1
  The lower tray up/down motor clock is abnormal.
• Solutions: Replace the shift motor (M38) of the tray 2, Replace the shift area sensor PCB of the tray 2

• Code: E542-8002
• Description: Lower tray up/down error Finisher-Z1
  Area is abnormal.
• Solutions: Replace the shift motor (M38) of the tray 2, Replace the shift area sensor PCB of the tray 2

• Code: E542-8003
• Description: Lower tray up/down error Finisher-Z1
  The safety switch is activated.
• Solutions: Replace the shift motor (M38) of the tray 2, Replace the shift area sensor PCB of the tray 2

• Code: E577-8001
• Description: Paddle error Finisher-Z1
  The HP sensor fails to be ON within 1500ms after the paper retaining paddle starts to move to its HP.
• Solutions: Replace the paddle HP sensor (SR8) , Replace the paddle motor (M6)

• Code: E577-8002
• Description: Paddle error Finisher-Z1
  The HP sensor fails to be OFF within 1000ms after the paper retaining paddle starts to move from its HP.
• Solutions: Replace the paddle HP sensor (SR8) , Replace the paddle motor (M6)

• Code: E584-8001
• Description: Shutter unit error Finisher-Y1, Saddle Finisher-Y2
  The shutter open sensor fails to be OFF (The shutter cannot be closed).
• Solutions: Replace the stack ejection motor (M32) , Replace the shutter open/close clutch (CL31), Replace the shutter HP sensor (PI45)

• Code: E584-8002
• Description: Shutter unit error Finisher-Y1, Saddle Finisher-Y2
  The shutter open sensor fails to be ON (The shutter cannot be opened).
• Solutions: Replace the stack ejection motor (M32) , Replace the shutter open/close clutch (CL31), Replace the shutter HP sensor (PI45)

• Code: E590-8001
• Description: Puncher motor error Puncher Unit
  The puncher HP sensor fails to be detected after the puncher motor is driven for 200ms.
• Solutions: Replace the puncher HP sensor, Replace the puncher motor

• Code: E590-8002
• Description: Puncher motor error Puncher Unit
  The puncher fails to detect the puncher HP sensor after the puncher motor stops during initial operation.
• Solutions: Replace the puncher HP sensor, Replace the puncher motor

• Code: E591-8001
• Description: Puncher dust sensor error
  Light receiving voltage at the time of light emission is abnormal.
• Solutions: Replace the puncher dust sensor

• Code: E591-8002
• Description: Puncher dust sensor error
  Light receiving voltage at the time of non-light-emission is abnormal.
• Solutions: Replace the puncher dust sensor

• Code: E592-8001
• Description: Puncher side registration sensor error
  Light receiving voltage at the time of light emission is abnormal.
• Solutions: Replace the end sensor

• Code: E592-8002
• Description: Puncher side registration sensor error
  Light receiving voltage at the time of non-light-emission is abnormal.
• Solutions: Replace the end sensor

• Code: E592-8003
• Description: Puncher side registration sensor error
  Light receiving voltage at the time of light emission is abnormal.
• Solutions: Replace the side registration sensor 1

• Code: E592-8004
• Description: Puncher side registration sensor error
  Light receiving voltage at the time of non-light-emission is abnormal.
• Solutions: Replace the side registration sensor 1

• Code: E592-8005
• Description: Puncher side registration sensor error
  Light receiving voltage at the time of light emission is abnormal.
• Solutions: Replace the side registration sensor 2

• Code: E592-8006
• Description: Puncher side registration sensor error
  Light receiving voltage at the time of non-light-emission is abnormal.
• Solutions: Replace the side registration sensor 2

• Code: E592-8007
• Description: Puncher side registration sensor error
  Light receiving voltage at the time of light emission is abnormal.
• Solutions: Replace the side registration sensor 3

• Code: E592-8008
• Description: Puncher side registration sensor error
  Light receiving voltage at the time of non-light-emission is abnormal.
• Solutions: Replace the side registration sensor 3

• Code: E592-8009
• Description: Puncher side registration sensor error
  Light receiving voltage at the time of light emission is abnormal.
• Solutions: Replace the side registration sensor 4

• Code: E592-800A
• Description: Puncher side registration sensor error
  Light receiving voltage at the time of non-light-emission is abnormal.
• Solutions: Replace the side registration sensor 4

• Code: E593-8001
• Description: Puncher shift motor error
  The HP sensor fails to be OFF.
• Solutions: Replace the HP sensor, Replace the puncher shift motor

• Code: E593-8002
• Description: Puncher shift motor error
  The HP sensor fails to be ON.
• Solutions: Replace the HP sensor, Replace the puncher shift motor

• Code: E5F0-8001
• Description: Saddle paper positioning error
  The paper positioning plate HP sensor fails to be ON after the paper positioning plate motor is driven for 1.33 sec.
• Solutions: Replace the paper positioning plate motor (M4S), Replace the paper positioning plate HP sensor (PI7S)

• Code: E5F0-8002
• Description: Saddle paper positioning error
  The paper positioning plate HP sensor fails to be OFF after the paper positioning plate motor is driven for 1 sec.
• Solutions: Replace the paper positioning plate motor (M4S), Replace the paper positioning plate HP sensor (PI7S)

• Code: E5F1-8001
• Description: Saddle paper folder error
  The number of detection pulses for the paper folder motor clock sensor is below the specific level.
• Solutions: Replace the paper folder motor (M2S), Replace the paper folder motor clock sensor (PI4S)

• Code: E5F1-8002
• Description: Saddle paper folder error
  The paper folder HP sensor fails to change after the paper folder motor is driven for 3 sec.
• Solutions: Replace the paper folder motor (M2S), Replace the paper folder motor clock sensor (PI4S)

• Code: E5F2-8001
• Description: Saddle guide error
  The guide HP sensor fails to be ON after the guide motor is driven for 0.455 sec.
• Solutions: Replace the guide motor (M3S), Replace the guide HP sensor (PI13S)

• Code: E5F2-8002
• Description: Saddle guide error
  The HP sensor fails to be OFF after the guide motor is driven for 1 sec.
• Solutions: Replace the guide motor (M3S), Replace the guide HP sensor (PI13S)

• Code: E5F3-8001
• Description: Saddle alignment error
  The adjuster plate HP sensor fails to be ON after the jog motor is driven for 0.5 sec. (for 1.67 sec. during initial operation)
• Solutions: Replace the jog motor (M5S), Replace the adjuster plate HP sensor (PI5S)

• Code: E5F3-8002
• Description: Saddle alignment error
  The adjuster plate HP sensor fails to be OFF after the jog motor is driven for 1 sec.
• Solutions: Replace the jog motor (M5S), Replace the adjuster plate HP sensor (PI5S)

• Code: E5F4-8001
• Description: Saddle rear side staple error
  The stitching HP sensor fails to be ON after the stitcher motor (rear) rotates in the adverse direction for 0.5 sec. or more.
• Solutions: Replace the stitcher motor (rear, M6S), Replace the stitching HP sensor (rear, MS5S)

• Code: E5F4-8002
• Description: Saddle rear side staple error
  The stitching HP sensor fails to be OFF after the stitcher motor (rear) rotates for 0.5 sec. or more.
• Solutions: Replace the stitcher motor (rear, M6S), Replace the stitching HP sensor (rear, MS5S)

• Code: E5F5-8001
• Description: Saddle front side staple error
  The stitching HP sensor fails to be ON after the stitcher motor (front) rotates in the adverse direction for 0.5 sec. or more.
• Solutions: Replace the stitcher motor (front, M7S), Replace the stitching HP sensor (front, MS7S)

• Code: E5F5-8002
• Description: Saddle front side staple error
  The stitching HP sensor fails to be OFF after the stitcher motor (front) rotates for 0.5 sec. or more.
• Solutions: Replace the stitcher motor (front, M7S), Replace the stitching HP sensor (front, MS7S)

• Code: E5F6-8001
• Description: Saddle paper push-on error
  The paper pressure plate HP sensor fails to be ON after the paper pressure plate motor is driven for 0.3 sec. or more.
• Solutions: Replace the paper pressure plate motor (M8S), Replace the paper pressure plate HP sensor (PI14S)

• Code: E5F6-8002
• Description: Saddle paper push-on error
  The paper pressure plate HP sensor fails to be OFF after the paper pressure plate motor is driven for 80ms or more.
• Solutions: Replace the paper pressure plate motor (M8S), Replace the paper pressure plate HP sensor (PI14S)

• Code: E5F6-8003
• Description: Saddle paper push-on error
  The number of detection pulses for the paper pressure plate motor clock sensor is below the specific level.
• Solutions: Replace the paper pressure plate motor (M8S), Replace the paper pressure plate motor clock sensor (PI1S)

• Code: E5F6-8004
• Description: Saddle paper push-on error
  The paper pressure plate leading edge sensor fails to be OFF after the paper pressure plate motor is driven for 80ms or more.
• Solutions: Replace the paper pressure plate motor (M8S), Replace the paper pressure plate leading edge sensor (PI15S)

• Code: E5F6-8005
• Description: Saddle paper push-on error
  The paper pressure plate leading edge sensor fails to be ON after the paper pressure plate motor is driven for 0.3 sec. or more.
• Solutions: Replace the paper pressure plate motor (M8S), Replace the paper pressure plate leading edge sensor (PI15S)

• Code: E5F8-8001
• Description: Saddle connector error
  Disconnection of the guide HP sensor connector is detected.
• Solutions: Disconnect and then connect the guide HP sensor (PI13S) connector

• Code: E5F8-8002
• Description: Saddle connector error
  Disconnection of the paper pressure plate HP sensor connector is detected.
• Solutions: Disconnect and then connect the paper pressure plate HP sensor (PI14S) connector

• Code: E5F8-8003
• Description: Saddle connector error
  Disconnection of the paper pressure plate leading edge sensor connector is detected.
• Solutions: Disconnect and then connect the paper pressure plate leading edge sensor (PI15S) connector

• Code: E5F9-8001
• Description: Saddle switch error
  Open of the inlet cover is detected for 1 sec. or more after the host machine starts initial rotation/printing while the following sensors detect their covers closed. – Inlet cover sensor (PI9S) – Front cover open/close sensor (PI2S) – Delivery cover sensor (PI3S) Or, the front cover switch (MS2S) or the delivery cover switch (MS3S) is open.
• Solutions: Replace the inlet cover switch (MS1S), Replace the front cover switch (MS2S), Replace the delivery cover switch (MS3S)

• Code: E5F9-8002
• Description: Saddle switch error
  Open of the front cover switch is detected for 1 sec. or more after the host machine starts initial rotation/printing while the following sensors detect their covers closed. – Inlet cover sensor (PI9S) – Front cover open/close sensor (PI2S) – Delivery cover sensor (PI3S)
• Solutions: Replace the front cover switch (MS2S), Replace the delivery cover switch (MS3S)

• Code: E5F9-8003
• Description: Saddle switch error
  Open of the delivery cover switch is detected for 1 sec. or more after the host machine starts initial rotation/printing while the following sensors detect their covers closed. – Inlet cover sensor (PI9S) – Front cover open/close sensor (PI2S) – Delivery cover sensor (PI3S) – Delivery cover switch (MS3S)
• Solutions: Replace the inlet cover switch (MS1S), Replace the front cover switch (MS2S), Replace the delivery cover switch (MS3S)

• Code: E601-0000
• Description: Abnormality of image memory
  Communication error of the image memory (SDRAM)
• Solutions: Replace the SDRAM

• Code: E602
• Description: Hard disk error
• Solutions:

• Code: E604-0000
• Description: The image memory (SDRAM) is faulty/insufficient
  Memory capacity required for a model fails to be recognized.
• Solutions: Add on the SDRAM

• Code: E604-0001
• Description: The image memory (SDRAM) is faulty/insufficient
  Memory for MEAP application is insufficient.
• Solutions: Add on the SDRAM

• Code: E604-0002
• Description: The image memory (SDRAM) is faulty/insufficient
  The image memory of larger than 1.5GB is installed (at activation)
• Solutions: Make the memory 1.5GB or less.

• Code: E604-0512
• Description: The image memory (SDRAM) is faulty/insufficient
  Memory is faulty/insufficient (512MB is required)
• Solutions: Add on the SDRAM

• Code: E604-0768
• Description: The image memory (SDRAM) is faulty/insufficient
  Memory is faulty/insufficient (768MB is required)
• Solutions: Add on the SDRAM

• Code: E604-1024
• Description: The image memory (SDRAM) is faulty/insufficient
  Memory is faulty/insufficient (1024MB is required)
• Solutions: Add on the SDRAM

• Code: E604-1536
• Description: The image memory (SDRAM) is faulty/insufficient
  Memory is faulty/insufficient (1536MB is required)
• Solutions: Add on the SDRAM

• Code: E609-0008
• Description: Abnormal low temperature of the hard disk
  At start-up, temperature of the HDD fails to reach the specific level within a specific period of time.
• Solutions: Replace the HDD

• Code: E609-0009
• Description: Abnormal low temperature of the hard disk
  During recovery from sleep mode, temperature of the HDD is below the specific level within the specific period of time.
• Solutions: Replace the HDD

• Code: E610
• Description: Failure in the hard disk cryptographic key
• Solutions:

• Code: E611-0000
• Description: Error in repeat of reboot due to fault of SRAM, etc.
  SRAM information is broken, job information stored in SRAM cannot be read and reboot is repeated at recovery from power-off
• Solutions: Clear SRAM to delete the shutdown assurance job.

• Code: E674
• Description: FAX board communication error
• Solutions: Check on connection between the FAX board and the main controller PCB, Replace the FAX board, Replace the main controller PCB

• Code: E677
• Description: Abnormality of the external controller
• Solutions: Check on connection of the cable, Re-install the external controller system. Connect an appropriate controller, Re-install the external controller system. Check on connection of the cable, Re-install the external controller system

• Code: E710-0000
• Description: IPC initialization error
  Error in initialization of IPC chip
• Solutions: Check the connection of cable, Replace the DC controller PCB

• Code: E710-0001
• Description: IPC initialization error
  The status fails to be ready within 3 sec after the IPC chip starts up.
• Solutions: Check on connection of the cable

• Code: E711-0001
• Description: IPC communication error
  Error is set to the error register of the IPC chip 4 times or more within 1.5 sec
• Solutions: Check on connection of the cable, Replace the ADF controller PCB, Replace the reader controller PCB

• Code: E713-0000
• Description: Communication error between the finisher and the printer
  Communication between the finisher and the copier stops.
• Solutions: Check on connection of the cable, Replace the finisher controller PCB, Replace the DC controller PCB

• Code: E716-0000
• Description: Error in communication to cassette pedestal, 2 / 3 delivery unit
  Error in data communication with cassette pedestal
• Solutions: Check cable connection, replace pedestal PCB, replace DC controller PCB

• Code: E716-0001
• Description: Error in communication to cassette pedestal, 2 / 3 delivery unit
  Error in data communication with 2 / 3 delivery unit
• Solutions: Check cable connection, replace 2 / 3 delivery unit PCB, replace DC controller PCB

• Code: E717-0001
• Description: Communication error with the NE controller
  The NE controller connected before the power is turned off fails to be recognized at power-on.
• Solutions: Check on connection of the cable To recover from the error: In service mode COPIER>FUNCTION>CLEAR >ERR

• Code: E717-0002
• Description: Communication error with the NE controller
  A break in the IPC, IPC communication fails to recover
• Solutions: Check on connection of the cable To recover from the error: In service mode COPIER>FUNCTION>CLEAR >ERR

• Code: E719
• Description: Communication error with the coin vender/card reader
• Solutions: Check on connection of the cable To recover from the error: In service mode COPIER>FUNCTION>CLEAR >ERR

• Code: E730
• Description: PDL error
• Solutions: Reset PDL, Turn OFF and back ON the main power

• Code: E731
• Description: UFR PCB error
• Solutions: Check on connection of the UFR PCB , Replace the UFR PCB, Replace the main controller PCB

• Code: E732-0001
• Description: Reader communication error
  DDI-S communication error
• Solutions: Check on connection between the reader controller PCB and the main controller PCB, Check on the reader power supply

• Code: E732-8888
• Description: Reader communication error
  When the different scanner model is detected.
• Solutions: Check the scanner model and the scan type at: COPIER > OPTION > BODY > SCAN TYPE, then make the scan type setting as below. 0 for CIS model reader 1 for CCD model reader

• Code: E732-9999
• Description: Reader communication error
  When the scanner is initially detected on a printer model (not error).
• Solutions: Main power OFF/ON

• Code: E733-0000
• Description: Printer communication error
  The printer fails to be detected at start-up.
• Solutions: Check on connection between the DC controller PCB and the main controller PCB, Check on the printer power supply

• Code: E733-0001
• Description: Printer communication error
  Abnormality of the Ethernet board
• Solutions: Check on connection between the DC controller PCB and the main controller PCB, Check on the printer power supply

• Code: E740
• Description: Abnormality of the Ethernet board
• Solutions: Replace the Ethernet board , Replace the main controller PCB (sub LAN-bar)

• Code: E743-0000
• Description: DDI communication error (Reader side detection)
  The reader controller PCB detects communication error between the main controller PCB and the reader controller PCB.
• Solutions: Disconnect and then connect the reader communication cable connector, Replace the reader controller PCB, Replace the main controller PCB

• Code: E744
• Description: Language file/BootROM error
• Solutions: Upgrade the version of the Language file

• Code: E745
• Description: Token ring board error
• Solutions: Check on connection of the token ring board, Replace the token ring board

• Code: E746
• Description: Option board error
• Solutions: Replace with an appropriate UFR PCB. Replace with an appropriate main controller PCB (sub)

• Code: E747
• Description: Main controller PCB error (Image processing ASIC or memory control/communication control ASIC)
• Solutions: Turn the main power off and turn it back on. Disconnect and connect the main controller PCB Replace the main controller PCB (Main).

• Code: E748
• Description: Main controller PCB error (Image processing ASIC or memory control/communication control ASIC)
• Solutions: Disconnect and then connect the main controller PCB (Sub SJA/ PDRM-EF-A/RO-A), Clean the terminal, Replace the main controller PCB (Sub SJ-A/PDRM-EF-A/RO-A), Disconnect and then connect the open interface PCB, Clean the terminal, Replace the open interface PCB, Replace the main controller PCB (main)

• Code: E749
• Description: Restart in accordance with a change of the product configuration
• Solutions: Turn OFF and back ON the main power to recover. Recovered by turning the main power OFF / ON

• Code: E804-0000
• Description: Controller fan error
  Stop of power supply cooling fan was detected
• Solutions: Check the connection of power supply cooling fan, replace it

• Code: E804-0001
• Description: Controller fan error
  Stop of power supply cooling fan 2 was detected
• Solutions: Check the connection of power supply cooling fan 2, replace it

• Code: E804-0004
• Description: Controller fan error
  Stoppage of the controller fan is detected for 16 sec continuously.
• Solutions: Check on connection of the controller fan, Replace the controller fan

• Code: E805-0001
• Description: Fan error
  Lock fails to be detected for 5sec continuously while the exhaust fan (front) is driven. Disconnection of the fan connector. Lock signal fails to be sent due to a fan failure.
• Solutions: Check on connection of the exhaust fan (front), Replace the exhaust fan (front)

• Code: E805-0002
• Description: Fan error
  Lock fails to be detected for 5sec continuously while the exhaust fan (rear) is driven. Disconnection of the fan connector. Lock signal fails to be sent due to a fan failure.
• Solutions: Check on connection of the exhaust fan (rear), Replace the exhaust fan (rear)

• Code: E806-0001
• Description: Error in fan of main body
  Error in delivery adhesive fan was detected
• Solutions: Check the connection of delivery adhesive fan, replace it

• Code: E806-0002
• Description: Error in fan of main body
  The drop of connector of delivery adhesive fan / the disconnection was detected
• Solutions: Check the connection of delivery adhesive fan, replace it

• Code: E806-0003
• Description: Error in fan of main body
  Error in secondary transfer exhaust fan was detected
• Solutions: Check the connection of secondary transfer exhaust fan, replace it

• Code: E807-0001
• Description: Error in fan of process cartridge
  Error in fan (front) of process cartridge was detected
• Solutions: Check the connection of fan (front) of process cartridge, replace it

• Code: E807-0002
• Description: Error in fan of process cartridge
  Error in fan (rear) of process cartridge was detected
• Solutions: Check the connection of fan (rear) of process cartridge, replace it

• Code: E808-0000
• Description: Error in low-voltage power supply PCB (error in zero cross)
  Error in low-voltage power supply PCB
• Solutions: Replace low-voltage power supply PCB, replace DC controller PCB

• Code: E811-0000
• Description: Error in detection of new drum unit
  Error in blowout of fuse for detection of new drum unit (process cartridge)
• Solutions: Check the connection of drum unit, replace it Replace DC driver PCB

• Code: E811-0001
• Description: Error in detection of new drum unit
  Error in blowout of fuse for detection of new drum unit (process cartridge)
• Solutions: Check the connection of drum unit, replace it Replace DC driver PCB

• Code: E840-0000
• Description: Fan shutter error
  Fan shutter open/close operation Error Abnormal rotation of the fan shutter motor Defect of the fan shutter position sensor Defect of the fan shutter home position error Defect of the DC controller PCB
• Solutions: – Replace the fan shutter motor – Replace the fan shutter position sensor – Replace the fan shutter home position sensor – Replace the DC controller PCB

• Code: E990-0000
• Description: Error in the waste toner shutter
  When the output of the waste toner shutter opening and shutting detection sensor doesn’t become ‘H’ when it WMUPR period after the sleep returns after eight hours or more pass, the door opening and shutting is detected or main power switch turns on.
• Solutions: – Check that the drum unit is properly installed – Replace the waste toner shutter sensor

About Canon Servie Tool V5610

– Canon Service Tool V5610 is a tool used to perform maintenance on Canon printers and reset Canon printers after replacement of parts such as replacing ink absorbents, print heads, printer mainboard, and others. Based on the many cases we have encountered, the Service Tool is most often used to reset ink absorber counter value when the waste ink absorber is full.
– The ink absorber is going to be full of box, it has to be replaced or cleaned the waste ink absorber. Also, replaceing or cleaning the waste ink absorber, you need to repair or reset the waste ink counter value, cause those parts are concerned to each others.
– So using Canon Service Tool V5610 to reset the waste ink counter value becomes effective when the ink absorber is replaced or cleaned.

– Canon Service Tool V5610 can use to fix error code 5B00, 5B02, 5B04, 5B14, 1701, 1702, 1700 on your printer. You must enter Service Mode on your printer to use this Canon Service Tool.
– If the printer can not enter Service Mode, you can not reset it by Canon ST V5610. In this case, change EEPROM on the logic board.

Canon Service Tool V5610 Functions

– Fix Canon printer 7 times/ 8 times red light blinking:

– Fix Canon printer error code: 5B00, 5B01, 1700, 1701

Enter Service Mode on Canon Printer

1. Turn off a printer.
2. Press and hold the Resume/Cancel/Stop button.
3. Press and hold the ON button (do not release both buttons).
4. Release the Resume/Cancel/Stop button (do not release the ON button).
5. While holding the ON button, press the Resume/Cancel/Stop button 5 times, then release both the ON and Resume/Cancel/Stop buttons together.
– Canon printer in service mode: computer detects new hardware, led on printer goes green light.

– Download Canon driver and firmware in specific model: https://dnasofts.com/canon-pro9500-printer-driver-firmware-and-user-manual-free-download/
– Download Epson driver and firmware in specific model: https://dnasofts.com/download-epson-ap-5000-driver-firmware-and-manuals/

Source:
https://chiplessprinter.com/canon-service-tool-v5610.html
https://dnasofts.com
https://shop.nguyendangnam.com/
https://nguyendangnam.me/
https://chiplessprinter.com/reset-epson-waste-ink-pad-counter.html

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