Repair Canon iRC3220G Printer Error Codes Canon Servie Tool
– Printer model: Canon iRC3220G
– Error codes on Canon iRC3220G model and its description:
– Canon iRC3220G printer Error Codes and quick guide to troubleshooting:
- Code: E000-0001
- Description: The rise in temperature in the fixing unit at time of power-on is inadequate.
After power-on, the output of the noncontact thermistor does not reach 40°C within 180 sec.
- Code: E001-0001
- Description: The fixing unit is overheating.
The high-temperature detection port continues to remain ON for 500 msec.
- Code: E001-0003
- Description: The fixing unit is overheating.
The reading of the no-contact thermistor remains 250°C for 500 msec.
- Code: E001-0004
- Description: The fixing unit is overheating.
The difference in temperature between the non-contact thermistor and the end thermistor remains 80°C or more for 500 msec.
- Code: E001-0005
- Description: The fixing unit is overheating.
At the end of initial rotation, the difference in temperature between the sub (end) thermistor and the main (non-contact) thermistor is 20°C or more for 100 msec. (A reversal in temperature (caused, for example, by a piece of residual paper) is detected.)
- Code: E002-0002
- Description: The rise in temperature of the fixing unit is inadequate.
The output of the non-contact thermistor does not reach 60°C within 240 sec after it has reached 40°C.
- Code: E002-0003
- Description: The rise in temperature of the fixing unit is inadequate.
The output of the non-contact thermistor does not reach 90°C within 180 sec after it has reached 60°C.
- Code: E002-0004
- Description: The rise in temperature of the fixing unit is inadequate.
The output of the non-contact thermistor does not reach 120°C within 240 sec after it has reached 90°C.
- Code: E002-0005
- Description: The rise in temperature of the fixing unit is inadequate.
The output of the non-contact thermistor does not reach 140°C within 180 sec after it has reached 120°C.
- Code: E002-0006
- Description: The rise in temperature of the fixing unit is inadequate.
The output of the non-contact thermistor does not reach 160°C within 180 sec after it has reached 140°C.
- Code: E002-0007
- Description: The rise in temperature of the fixing unit is inadequate.
The output of the non-contact thermistor does not reach 180°C within 180 sec after it has reached 160°C.
- Code: E002-0008
- Description: The rise in temperature of the fixing unit is inadequate.
The output of the non-contact thermistor does not reach 190°C within 180 sec after it has reached 180°C.
- Code: E002-0101
- Description: The rise in temperature of the fixing unit is inadequate.
The output of the non-contact thermistor does not reach 120°C within 300 sec after power-on.
- Code: E002-0102
- Description: The rise in temperature of the fixing unit is inadequate.
The output of the non-contact thermistor does not reach 190°C within 300 sec after it has reached 120°C.
- Code: E003-0001
- Description: The temperature of the fixing unit is abnormally low after standby.
After standby, the reading of the non-contact thermistor remains 120°C or less for 10 sec.
- Code: E004-0001
- Description: The protection circuit of the fixing unit is faulty.
A short circuit of the triac is detected for 500 msec continuously.
- Code: E004-0002
- Description: The protection circuit of the fixing unit is faulty.
An open circuit of the temperature detection thermistor inside the non-contact thermistor is detected for 500 msec continuously.
- Code: E004-0003
- Description: The protection circuit of the fixing unit is faulty.
A short circuit of the temperature detecting thermistor inside the non-contact thermistor is detected for 500 msec continuously.
- Code: E004-0004
- Description: The protection circuit of the fixing unit is faulty.
An open circuit of the infrared detecting thermistor inside the non-contact thermistor is detected for 500 msec continuously.
- Code: E004-0005
- Description: The protection circuit of the fixing unit is faulty.
A short circuit of the infrared detecting thermistor inside the non-contact thermistor is detected for 500 msec continuously.
- Code: E012-0001
- Description: The drum ITB motor is faulty. The ITB drum motor fails to rotate.
The lock (normal state) signal is not detected within 2 sec after the ITB drum motor control signal has gone ON or the motor speed has been changed.
- Code: E012-0002
- Description: The drum ITB motor is faulty. The ITB drum motor fails to rotate after it has rotated.
The lock (normal state) signal stops 0.5 sec later.
- Code: E012-0003
- Description: The drum ITB motor is faulty.
The lock (normal state) signal remains even when the ITB drum motor has been stopped (i.e., the lock (normal state) signal is detected continuously for 2 sec after the ITB drum motor control signal has been turned OFF).
- Code: E020-xx20
- Description: There is a fault associated with the drum/developer. For the first 2 digits of detail code xx12 through xxD0, xx=01: Y xx=02: M xx=03: C xx=04: Bk
There is a fault/open circuit in the ATR sensor. The drum unit is not fitted normally, or is faulty. The fault can occur as when a new drum unit has been fitted. It is detected in about 90 to 120 sec after idle rotation of the developing assembly.
- Code: E020-xx24
- Description: There is a fault associated with the drum/developer. For the first 2 digits of detail code xx12 through xxD0, xx=01: Y xx=02: M xx=03: C xx=04: Bk
There is a fault/open circuit in the SALT sensor. The fault can occur as when a new drum unit has been fitted. It is detected during ATR control or in about 150 sec after idle rotation of the developing assembly.
- Code: E020-xx25
- Description: There is a fault associated with the drum/developer. For the first 2 digits of detail code xx12 through xxD0, xx=01: Y xx=02: M xx=03: C xx=04: Bk
There is a fault/open circuit in the SALT sensor. The ITB has deteriorated. The fault can occur as when a new drum unit has been fitted. It is detected during ATR control or in about 150 sec after idle rotation of the developing assembly.
- Code: E020-xx30
- Description: There is a fault associated with the drum/developer. For the first 2 digits of detail code xx12 through xxD0, xx=01: Y xx=02: M xx=03: C xx=04: Bk
There is a fault/open circuit in the ATR sensor. The setting of the ATR sensor computation value is wrong. The drum unit is not fitted properly, or is faulty. The fault can occur as when a new drum unit has been fitted. It is detected in about 90 to 120 sec after idle rotation of the developing assembly.
- Code: E020-xx34
- Description: There is a fault associated with the drum/developer. For the first 2 digits of detail code xx12 through xxD0, xx=01: Y xx=02: M xx=03: C xx=04: Bk
The sample image fails to be drawn in ATR control. There is a fault/open circuit in the SALT sensor. The drum unit is faulty. The fault can occur as when a new drum unit has been fitted. It is detected during ATR control or in about 150 sec after idle rotation of the developing assembly.
- Code: E020-xx35
- Description: There is a fault associated with the drum/developer. For the first 2 digits of detail code xx12 through xxD0, xx=01: Y xx=02: M xx=03: C xx=04: Bk
There is a fault/open circuit in the SALT sensor. The fault can occur as when a new drum unit has been fitted. It is detached during ATR control or in about 150 sec after idle rotation of the developing assembly.
- Code: E020-xx40
- Description: There is a fault associated with the drum/developer. For the first 2 digits of detail code xx12 through xxD0, xx=01: Y xx=02: M xx=03: C xx=04: Bk
The ATR sensor communication value is faulty. There is a fault/ open circuit in the ATR sensor. The drum unit has been fitted improperly. (The machine cannot detect the drum unit). The drum unit is faulty. The fault can occur as when a new drum unit has been fitted. It is detected in about 90 to 120 sec after idle rotation of the developing assembly.
- Code: E020-xx50
- Description: There is a fault associated with the drum/developer. For the first 2 digits of detail code xx12 through xxD0, xx=01: Y xx=02: M xx=03: C xx=04: Bk
The developer concentration computation value is faulty (set when a new drum unit is fitted). The fault occurs when an image is being formed. It is detected when toner supply operation is started.
- Code: E020-xx60
- Description: There is a fault associated with the drum/developer. For the first 2 digits of detail code xx12 through xxD0, xx=01: Y xx=02: M xx=03: C xx=04: Bk
The developer concentration target value is faulty (set when a new drum is fitted; the value is extremely small). The fault occurs when an image is being formed. It is detected when toner supply operation is started.
- Code: E020-xx70
- Description: There is a fault associated with the drum/developer. For the first 2 digits of detail code xx12 through xxD0, xx=01: Y xx=02: M xx=03: C xx=04: Bk
The developer concentration target value is faulty (set when a new drum unit is fitted; the value is extremely small). The fault occurs when an image is being formed. It is detected when toner supply operation is started.
- Code: E020-xx80
- Description: There is a fault associated with the drum/developer. For the first 2 digits of detail code xx12 through xxD0, xx=01: Y xx=02: M xx=03: C xx=04: Bk
The actual value is considerably high in relation to the ITB surface reflectance when a new drum unit is fitted. The SALT sensor is faulty. The fault occurs while ATR control is being executed.
- Code: E020-xx81
- Description: There is a fault associated with the drum/developer. For the first 2 digits of detail code xx12 through xxD0, xx=01: Y xx=02: M xx=03: C xx=04: Bk
The actual value is considerably high in relation to the ITB surface reflectance when a new drum is fitted. The fault occurs while ATR control is being executed.
- Code: E020-xxA0
- Description: There is a fault associated with the drum/developer. For the first 2 digits of detail code xx12 through xxD0, xx=01: Y xx=02: M xx=03: C xx=04: Bk
The measured value of the developer concentration is considerably low. The ATR sensor is faulty. The SALT sensor is faulty. The ITB is soiled. The fault occurs when an image is being formed. It is detected when toner supply operation is started.
- Code: E020-xxB0
- Description: There is a fault associated with the drum/developer. For the first 2 digits of detail code xx12 through xxD0, xx=01: Y xx=02: M xx=03: C xx=04: Bk
The drum unit is approaching the end of its life and is causing the T/D ratio to drop. The ATR sensor has an open circuit. The fault occurs when an image is being formed. It is detected when toner supply operation is started.
- Code: E020-xxC0
- Description: There is a fault associated with the drum/developer. For the first 2 digits of detail code xx12 through xxD0, xx=01: Y xx=02: M xx=03: C xx=04: Bk
The supply of toner for the toner container to the developing assembly is faulty. The developing assembly is supplied with toner excessively. The ATR sensor has an open circuit. The fault occurs when an image is being formed.
- Code: E020-xxD0
- Description: There is a fault associated with the drum/developer. For the first 2 digits of detail code xx12 through xxD0, xx=01: Y xx=02: M xx=03: C xx=04: Bk
The supply of toner for the toner container to the developing assembly has failed. The toner cartridge motor fails to rotate. The toner container is empty. The toner supply mouth of the drum unit is damaged. The ATR sensor has an open circuit. For the first 2 digits of detail code xxEE, xx=00: fault in access to drum unit xx=01: fault in access to toner container. The fault occurs when an image is being formed and, in addition, when the T/D ratio drops while 20 prints are being made continuously. It is detected when toner supply operation is started.
- Code: E032-0000
- Description: The counter of the NE controller fails to operate.
The counter function of the NE controller fails to operate.
- Code: E110-0110
- Description: The operation of the laser scanner motor is faulty. The rotation of the Y laser scanner motor is faulty.
The motor lock signal remains in an unlock state for 1 sec or more while the laser scanner motor is in operation.
- Code: E110-0210
- Description: The operation of the laser scanner motor is faulty. The rotation of the M laser scanner motor is faulty.
The motor lock signal remains in an unlock state for 1 sec or more while the laser
- Code: E110-0210
- Description: The operation of the laser scanner motor is faulty. The rotation of the M laser scanner motor is faulty.
The motor lock signal remains in an unlock state for 1 sec or more while the laser scanner motor is in operation.
- Code: E110-0310
- Description: The operation of the laser scanner motor is faulty. The rotation of the C laser scanner motor is faulty.
The motor lock signal remains in an unlock state for 1 sec or more while the laser scanner motor is in operation.
- Code: E110-0410
- Description: The operation of the laser scanner motor is faulty. The rotation of the K laser scanner motor is faulty.
The motor lock signal remains in an unlock state for 1 sec or more while the laser scanner motor is in operation.
- Code: E202-0000
- Description: A fault has occurred in detecting the No. 1 mirror home position.
The No. 1 mirror base moves in reverse but does not move to its home position. The home position sensor does not go ON within a specific period of time.
- Code: E202-0001
- Description: A fault has occurred in detecting the No. 1 mirror home position.
The No. 1 mirror base moves forward but does not move from its home position. The home position sensor does not go OFF within a specific period of time.
- Code: E220-0000
- Description: A fault has occurred in activating the scanning lamp.
The intensity of the scanning lamp has dropped. During shading adjustment at time of power-on, the intensity detected by the CCD is below a specific level.
- Code: E240-0000
- Description: The communication between the main motor controller and the DC controller is faulty.
There is a fault in the serial communication between the main controller and the DC controller.
- Code: E243-0000
- Description: The control panel is faulty.
There is a fault in the communication between the controller and the control panel.
- Code: E248-0000
- Description: The EEPROM on the reader controller PCB is faulty.
The ID stored in EEPROM (read when the main power is turned on) and the ID stored in the flash ROM fail to match.
- Code: E302-0000
- Description: A fault has occurred in relation to shading correction.
A time-out has occurred in shading operation. The shading processing does not end 1 sec after it has started.
- Code: E302-0001
- Description: A fault has occurred in relation to shading correction.
A time-out has occurred in gain/ offset correction by the analog processor. The gain/offset correction (setting operator) by the analog processor does not end 1 sec after it has started.
- Code: E315-0001
- Description: The image data is faulty.
A time-out condition has occurred in encoding/ decoding processing of image data.
- Code: E351-0000
- Description: The ECO-ID PCB is faulty.
There is a fault in the initial communication.
- Code: E402
- Description: There is a fault in the feeder motor. DADF-K1
The feeder motor (M2) fails to rotate. The feeder motor clock sensor (SR1) is faulty. The feeder motor encoder pulse is not detected within 0.3 sec after the DF feeder motor drive signal has been turned ON.
- Code: E404
- Description: There is a fault in the delivery motor. DADF-K1
The face-down delivery motor (M3) fails to rotate. The facedown delivery motor clock sensor (SR7) is faulty. The face-down delivery motor encoder pulse is not detected within 0.3 sec after the face-down delivery motor drive signal has been turned ON.
- Code: E500
- Description: There is a fault in finisher communication Finisher-N1/Saddle Finisher-N2
There is a fault in data communication. The communication between the machine and the finisher remains disrupted for 5 sec or more.
- Code: E500
- Description: There is a fault in finisher communication. Finisher-M1
There is a fault in data communication. The communication between the machine and the finisher is disrupted and, in addition, an attempt at recovery within 5 sec fails.
- Code: E503-0002
- Description: There is a fault in saddle communication. Finisher-N1/Saddle Finisher-N2
There is a fault in data communication. The communication between the saddle stitcher controller PCB and the finisher controller PCB remains disrupted for 5 sec or more.
- Code: E504-0001
- Description: There is a fault in stack size detection. Finisher-N1/Saddle Finisher-N2
The height sensor (PS1) is faulty. The communication between the height sensor and the finisher controller PCB is prevented. Or, there is a fault in the communication data.
- Code: E504-0002
- Description: There is a fault in stack size detection. Finisher-N1/Saddle Finisher-N2
The height sensor (PS1) is faulty. The communication between the height sensor and the finisher controller PCB is prevented for 0.1 sec or more.
- Code: E504-0003
- Description: There is a fault in stack size detection. Finisher-N1/Saddle Finisher-N2
The connector of the height sensor (PS1) is faulty. This fault is detected at power-on.
- Code: E504-0004
- Description: There is a fault in stack size detection. Finisher-N1/Saddle Finisher-N2
The DIP switch for the height sensor (PS1) is not adjusted correctly. There is a fault in the adjustment of the sensor by the DIP switch.
- Code: E505-0001
- Description: There is a fault in the backup RAM. Finisher-N1/Saddle Finisher-N2
The checksum value of the finisher controller PCB is faulty. This fault is detected at power-on.
- Code: E512
- Description: There is a fault in delivery. Finisher-M1
The delivery motor (M1) or the delivery clock sensor (S1) is faulty. The connector is disconnected. The delivery clock sensor signal is not detected when the delivery motor has been driven for 70 mm.
- Code: E512-0001
- Description: There is a fault in delivery. Finisher-N1/Saddle Finisher-N2
The delivery roller, feed motor (M2), or feed motor clock sensor (PI10) is faulty. The delivery motor clock sensor fails to generate the target number of clock pulses within 10 sec at the start of operation.
- Code: E512-0002
- Description: There is a fault in delivery. Finisher-N1/Saddle Finisher-N2
The delivery roller, feeder motor (M2), or feeder motor clock sensor (PI10) is faulty. There is no clock pulse for a feed equivalent for 0.2 during communication.
- Code: E514
- Description: There is a fault in stack processing (clockwise direction). Finisher-M1
The stack processing motor (M2) or the stack delivery lever home position sensor (S8) is faulty. The connector is disconnected. The stack delivery belt or the return roller is faulty. The stack delivery lever fails to reach its home position when the stack processing motor has been driven for a specific period of time at start of operation.
- Code: E530
- Description: There is a fault in rear alignment. Finisher-M1
The rear alignment motor (M4) or the rear aligning plate home position sensor (S7) is faulty. An excess load is imposed on the rear aligning plate. The rear aligning plate fails to reach the home position sensor or fails to leave the aligning plate home position sensor when the rear aligning plate has been driven for a specific period of time.
- Code: E530-0001
- Description: There is a fault in alignment. Finisher-N1/Saddle Finisher-N2
There is an excess load on the alignment motor (M3), aligning plate home position sensor (PI6), or aligning plate. The aligning plate does not leave the aligning plate home position sensor when the alignment motor has been driven for 2 sec.
- Code: E530-0002
- Description: There is a fault in alignment. Finisher-N1/Saddle Finisher-N2
There is an excess load on the rear alignment motor (M3), rear aligning plate home position sensor (PI6), or rear aligning plate. The aligning plate does not return to its home position when the aligning plate motor has been driven for 2 sec.
- Code: E531
- Description: There is a fault in stapling. Finisher-M1
The stapler motor (M6) or the stapling home position sensor (S17) is faulty. The stapler harness is faulty. The stapler fails to leave the stapling home position sensor when the stapler shift motor has been driven for 0.5 sec, or does not return to the stapler home position sensor.
- Code: E531-0001
- Description: There is a fault in stapling. Finisher-N1/Saddle Finisher-N2
The stapler motor (M6) or the stapling home position detecting switch (MS7) is faulty. The stapler does not leave the stapler shift position when the stapler shift motor has been driven for 0.5 sec.
- Code: E531-0002
- Description: There is a fault in stapling. Finisher-N1/Saddle Finisher-N2
The stapler motor (M6) or the stapling home position detecting switch (MS7) is faulty. The stapler does not return from the stapler shift position when the stapler shift motor has been driven for 0.5 sec.
- Code: E532-0001
- Description: There is a fault in the shift of the stapler. Finisher-N1/Saddle Finisher-N2
The stapler shift motor (M4) or the stapler shift home position sensor (PI7) is faulty. There is a fault in the path of the stapler shift base. The stapler shift base does not leave the stapler shift home position sensor when the stapler shift motor has been driven for 4 sec.
- Code: E532-0002
- Description: There is a fault in the shift of the stapler. Finisher-N1/Saddle Finisher-N2
The stapler shift motor (M4) or the stapler shift home position sensor (PI7) is faulty. There is a fault in the path of the stapler shift base. The stapler shift base does not return from the stapler shift home position sensor when the stapler shift motor has been driven for 4 sec.
- Code: E535-0001
- Description: There is a fault in the swing mechanism. Finisher-N1/Saddle Finisher-N2
The swing motor (M7) or the swing guide open sensor (PI18) is faulty. The swing guide closed switch does not go ON when the swing motor has been rotated in reverse for 1 sec.
- Code: E535-0002
- Description: There is a fault in the swing mechanism. Finisher-N1/Saddle Finisher-N2
The swing motor (M7) or the swing guide closed switch (MS6) is faulty. The swing guide open switch does not go ON when the swing motor has been rotated in reverse for 1 sec.
- Code: E535-0003
- Description: There is a fault in the swing mechanism. Finisher-N1/Saddle Finisher-N2
The safety area switch (MS3) or the swing guide switch 2 (MS6) is faulty. The swing guide closed switch is OFF when the tray 1/2 is in the OFF position of the safety area switch while the tray ascent/ descent motor is in operation.
- Code: E535-0004
- Description: There is a fault in the swing mechanism. Finisher-N1/Saddle Finisher-N2
The swing motor (M7) or the swing motor clock sensor (PI20) is faulty. There is no clock pulse for 0.2 sec while swinging operation is under way.
- Code: E537
- Description: There is a fault in front alignment. Finisher-M1
The front alignment motor (M3) or the front aligning plate home position sensor (S6) is faulty. An excess load is imposed on the front aligning plate. The aligning plate fails to reach the aligning plate home position sensor when the rear alignment motor has been driven for a specific period of time, or fails to leave the aligning plate home position sensor.
- Code: E540-0001
- Description: There is a fault in the ascent/descent of the tray. Finisher-N1/Saddle Finisher-N2
The tray ascent/descent motor (M5), the tray ascent/descent motor clock sensor (PI9/PI19), or tray home position sensor (PIE) is faulty. The ascent/descent operation does not end within 15 sec after the tray assent/descent motor has been driven; or, the tray home position is not detected when it has been driven for 15 sec.
- Code: E540-0002
- Description: There is a fault in the ascent/descent of the tray. Finisher-N1/Saddle Finisher-N2
The tray upper limit detecting switch (MS5) is faulty. The tray upper limit detecting switch is ON during tray ascent/descent operation.
- Code: E540-0003
- Description: There is a fault in the ascent/descent of the tray. Finisher-N1/Saddle Finisher-N2
The tray ascent/descent motor (M5) or the tray ascent /descent motor clock sensor 1/2 (PI9/ PI19) is faulty. There is no clock pulse for 0.2 sec or more from the clock sensor when the tray ascent/ descent motor has been driven.
- Code: E577
- Description: There is a fault in stack processing (counterclockwise direction). Finisher-M1
The stack processing motor (M2) or the return controller home position sensor (S3) is faulty. The connector is disconnected. The stack delivery lever or the return roller is faulty. The return roller fails to reach the return roller home position sensor when the stack processing motor has been driven for a required period of time.
- Code: E580
- Description: There is a fault in ascent/descent of the stack tray. Finisher-M1
The stack tray ascent/descent motor (M5), stack tray paper height sensor (S10), or the stack tray ascent/descent motor clock sensor (S9) is faulty. The connector is disconnected. An excess load is imposed on the stack tray ascent/descent motor. The stack tray upper limit sensor goes ON while the stack tray ascent/descent motor is in operation, or the clock pulse of the stack tray direction motor clock sensor is not detected 15 times or more within 0.8 sec. The stack tray does not reach the stack tray height sensor within 4 sec after the stack tray ascent/descent motor has started ascent operation.
- Code: E584-0001
- Description: There is a fault in feed operation (No. 2). Finisher-N1/Saddle Finisher-N2
The No. 2 feed motor (M8) or the shutter open sensor (PI5) is faulty. The shutter open sensor does not go ON when the No. 2 feed motor has been rotated in reverse for 1 sec or more.
- Code: E584-0002
- Description: There is a fault in feed operation (No. 2). Finisher-N1/Saddle Finisher-N2
The No 2 feed motor (M8) or the shutter closed switch (MS4) is faulty. The shutter closed switch does not go ON when the No. 2 feed motor has been rotated in reverse for 1 sec or more.
- Code: E584-0003
- Description: There is a fault in feed operation (No. 2). Finisher-N1/Saddle Finisher-N2
The safety area detecting switch (MS3) or the shutter closed switch (MS4) is faulty. The shutter closed switch is OFF when the tray 1/2 is in the OFF position of the safety area switch while the tray ascent/ descent motor is in operation.
- Code: E5F0-0001
- Description: There is a fault in paper positioning for the saddle. Saddle Unit
The paper positioning plate motor (M4S) or the paper positioning plate home position sensor (PI7S) is faulty. The paper positioning plate home position sensor does not go ON when the paper positioning plate motor has been driven for 1.33 sec.
- Code: E5F0-0002
- Description: There is a fault in paper positioning for the saddle. Saddle Unit
The paper positioning plate motor (M4S) or the paper positioning plate home position sensor (PI7S) is faulty. The paper positioning plate home position sensor does not go OFF when the paper position plate motor has been driven for 1 sec.
- Code: E5F1-0001
- Description: There is a fault in paper folding for the saddle. Saddle Unit
The paper fold motor (M2S) or the paper fold motor clock sensor (PI4S) is faulty. The number of detection pluses of the paper fold motor clock sensor falls below a specific value.
- Code: E5F1-0002
- Description: There is a fault in paper folding for the saddle. Saddle Unit
The paper fold motor (M2S) or the paper fold motor clock sensor (PI4S) is faulty. The state of the paper fold home position sensor remains unchanged when the paper fold motor has been driven for 3 sec.
- Code: E5F2-0001
- Description: There is a fault in the saddle guide. Saddle Unit
The guide motor (M2S) or the guide home position sensor (PI13S) is faulty. The guide home position sensor does not go ON when the guide motor has been rotated for 0.455 sec.
- Code: E5F2-0002
- Description: There is a fault in the saddle guide. Saddle Unit
The guide motor (M3S) or the guide home position sensor (PI13S) is faulty. The guide home position sensor does not go OFF when the guide motor has been driven for 1 sec.
- Code: E5F3-0001
- Description: There is a fault in saddle alignment. Saddle Unit
The alignment motor (M5S) or the aligning plate home position sensor (PI5S) is faulty. The aligning plate home position sensor does not go ON when the alignment motor has been driven for 0.5 sec. (initially, driven for 1.67 sec)
- Code: E5F3-0002
- Description: There is a fault in saddle alignment. Saddle Unit
The alignment motor (M5S) or the aligning plate home position sensor (PI5S) is faulty. The alignment plate home position sensor does not go OFF when the alignment motor has been driven for 1 sec.
- Code: E5F4-0001
- Description: There is a fault in stapling at the saddle rear. Saddle Unit
The stapler motor (rear, M6S) or the stacking home position sensor (rear, MS5S) is faulty. The stitching home position sensor does not go OFF when the stitch motor (rear) has been rotated clockwise for 0.5 sec.
- Code: E5F4-0002
- Description: There is a fault in stapling at the saddle rear. Saddle Unit
The stitch motor (rear, M67S) or the stitching home position sensor (rear, MS5S) is faulty. The stitching home position sensor does not go ON when the stitch motor (rear) has been rotated in reverse for 0.5 sec or more.
- Code: E5F5-0001
- Description: There is a fault in stapling at the saddle front. Saddle Unit
The stitch motor (front, M7S) or the stitching home position sensor (front, MS7S) is faulty. The stitching home position sensor does not go OFF when the stitch motor (front) has been driven clockwise for 0.5 sec or more.
- Code: E5F5-0002
- Description: There is a fault in stapling at the saddle front. Saddle Unit
The stitch motor (front, M7S) or the stitching home position sensor (front, MS7S) is faulty. The stitching home position sensor does not go ON when the stitch motor (front) has been driven in reverse for 0.5 sec or more.
- Code: E5F6-0001
- Description: There is a fault in stapling by the saddle paper pushing plate. Saddle Unit
The paper pushing plate motor (M8S) or the paper pushing plate home position sensor (PI4S) is faulty. The paper pushing plate home position sensor does not go ON when the paper pushing plate motor has been driven for 0.3 sec or more.
- Code: E5F6-0002
- Description: There is a fault in stapling by the saddle paper pushing plate. Saddle Unit
The paper pushing plate motor (M8S) or the paper pushing plate home position sensor (PI14S) is faulty. The paper pushing plate home position sensor does not go OFF when the paper pushing plate motor has been driven for 80 msec.
- Code: E5F6-0003
- Description: There is a fault in stapling by the saddle paper pushing plate. Saddle Unit
The paper pushing plate motor (M8S) or the paper pushing plate leading edge position sensor (PI15S) is faulty. The paper pushing plate leading edge position sensor does not go OFF when the paper pushing plate motor has been driven for 80 msec.
- Code: E5F6-0004
- Description: There is a fault in stapling by the saddle paper pushing plate. Saddle Unit
The paper pushing plate motor (M8S) or the paper pushing plate motor clock sensor (PI1S) is faulty. The number of detection pulses of the paper pushing plate motor clock sensor has dropped below a specific value.
- Code: E5F6-0005
- Description: There is a fault in stapling by the saddle paper pushing plate. Saddle Unit
The paper pushing plate motor (M8S) or the paper pushing plate leading edge position sensor (PI15S) is faulty. The paper pushing plate leading edge positioning sensor does not go ON when the paper pushing plate motor has been driven for 0.3 sec or more.
- Code: E5F8-0001
- Description: There is a fault in the saddle connector. Saddle Unit
The connector of the guide home position sensor (PI13S) is faulty. The connector of the guide home position sensor has been identified to have been disconnected.
- Code: E5F8-0002
- Description: There is a fault in the saddle connector. Saddle Unit
The connector of the paper pushing plate home position sensor (PI14S) is faulty. The connector of the paper pushing plate home position sensor is identified to have been disconnected.
- Code: E5F8-0003
- Description: There is a fault in the saddle connector. Saddle Unit
The connector of the paper pushing plate leading edge position sensor (PI15S) is faulty. The connector of the paper pushing plate position sensor is identified to have been disconnected.
- Code: E5F9-0001
- Description: There is a fault in the saddle switch. Saddle Unit
The inlet cover switch (MS1S), front cover switch (MS2S), or delivery cover switch (MS3S) is faulty. The inlet cover switch is identified to be open for 1 sec or more after the start of initial rotation or of printing in the host machine with any of the following sensor identifying the cover to be closed: • inlet cover sensor (PI9S) • front cover open/closed sensor (PI2S) • delivery cover sensor (PI3S)
- Code: E5F9-0002
- Description: There is a fault in the saddle switch. Saddle Unit
The front cover switch (MS2S) or the delivery cover switch (MS3S) is faulty. The front cover switch is identified to be open for 1 sec or more after the start of initial rotation or of printing in the host machine with any of the following sensors identifying the cover to be closed: • inlet cover sensor (PI9S) • front cover open/closed sensor (PI2S) • delivery cover sensor (PI3S)
- Code: E5F9-0003
- Description: There is a fault in the saddle switch. Saddle Unit
The delivery cover switch (MS3S) is faulty. The delivery cover switch is identified to be open for 1 sec or more after the start of initial rotation or of printing in the host machine with any of the following sensors identifying the cover to be closed: • inlet cover sensor (PI9S) • front cover open/closed sensor (PI2S) • delivery cover sensor (PI3S)
- Code: E602-0001
- Description: The hard disk is faulty.
The fault may be a HD detection error, in which the HD cannot be detected. The machine may fail to become ready (returning an error code).
- Code: E602-0002
- Description: The hard disk is faulty.
The startup file is absent. The program for the main CPU does not exist on the HD, in BOOTDEV/BOOT or the like.
- Code: E602-0003
- Description: The hard disk is faulty.
The fault is a HD write/abort error. The machine fails to read sectors of the HD.
- Code: E602-0003
- Description: The hard disk is faulty.
The fault is a HD write/abort error. The machine fails to read sectors of the HD.
- Code: E602-0005
- Description: The hard disk is faulty.
It is a fault in the detection of the HD controller IC. It is detected when the HD controller IC cannot be recognized or an error is detected in it.
- Code: E602-0006
- Description: The hard disk is faulty.
The auxiliary startup file is absent. The correct SUB CPU program does not exist on the HD or in BOOTDEV/BOOT or the like.
- Code: E602-0007
- Description: The hard disk is faulty.
The color profile file does not exist. The correct color profile file does not exist in BOOTDEV/PDL or the like.
- Code: E604-0000
- Description: There is a shortage in image memory (SDRAM).
The remaining space in image memory is inadequate for the intended write/read operation.
- Code: E605
- Description: The battery for image memory is faulty.
A specific drop in voltage has been detected.
- Code: E606-0001
- Description: The hard disk is faulty.
A HD mounting error is detected when the HD is booted from BOOT ROM.
- Code: E606-0002
- Description: The hard disk is faulty.
A reading error is detected when the HD is booted from BOOTROM.
- Code: E674-0000
- Description: The fax board is faulty.
- Code: E711-0001
- Description: There is a fault in IPC communication. Saddle Unit
There is a fault in data communication. The ADF controller or the reader controller PCB is faulty. The connector between the reader unit and the DADF has poor contact. An error has been detected 4 times or more for 1.5 sec after the communication is disrupted between the reader unit and the DADF.
- Code: E711-0001
- Description: There is a fault in IPC communication. Finisher-M1
There is a fault in data communication. The ADF controller or the reader controller PCB is faulty. The connector between the reader unit and the DADF has poor connection. An error has been detected 4 times or more within 1.5 sec after the communication between the reader unit and the DADF has been disrupted.
- Code: E711-0001
- Description: There is a fault in IPC communication. DADF-K1
There is a fault in data communication. The ADF controller or the reader controller PCB is faulty. The connector between the reader unit and the ADF has poor connection. An error has been detected 4 times or more within 1.5 sec after the communication between the reader unit and the ADF has been disrupted.
- Code: E711-0002
- Description: There is a fault in IPC communication. Saddle Unit
There is a fault in data communication. The finisher controller, pedestal controller, or DC controller PCB is faulty. The connector between the finisher and the machine has poor connection. An error has been detected 4 times or more for 1.5 sec after the communication between the finisher and the machine is disrupted and, in addition, an attempt at recovery has failed.
- Code: E711-0002
- Description: There is a fault in IPC communication. Saddle Unit
There is a fault in data communication. The finisher controller, pedestal controller, or DC controller PCB is faulty. The connector between the finisher and the machine has poor contact. An error has been detected 4 times or more within 1.5 sec after the communication between the finisher and the machine has been disrupted and, in addition, an attempt at recovery has failed.
- Code: E711-0002
- Description: There is a fault in IPC communication. DADF-K1
There is a fault in data communication. The finisher controller, pedestal controller, or DC controller PCB is faulty. The connector between the finisher and the cassette pedestal has poor contact. An error has been detected 4 times or more within 1.5 sec after the communication between the finisher and the machine has been disrupted and, in addition, an attempt at recovery has failed.
- Code: E712
- Description: There is a fault in the communication between the ADF and the reader unit. DADF-K1
There is a fault in data communication. The ADF controller or the reader controller PCB is faulty. The connector between the reader unit an the ADF has poor contact. An attempt at recovery fails 5 sec or more after the communication between the reader unit and the ADF has been disrupted.
- Code: E713
- Description: There is a fault in the communication between the finisher and the cassette pedestal. Saddle Unit
There is a fault in data communication. The cassette pedestal controller or the finisher controller PCB is faulty. The communication between the finisher and the machine is disrupted.
- Code: E713
- Description: There is a fault in the communication between the finisher and the cassette pedestal. Finisher-M1
There is a fault in data communication. The cassette pedestal controller or the finisher controller PCB is faulty. The communication between the finisher and the machine is disrupted.
- Code: E716
- Description: There is a fault in the communication between the cassette pedestal and the printer unit.
There is a fault in data communication. The DC controller or the cassette pedestal controller PCB is faulty. An attempt at recovery fails for 2 sec or more after the communication between the cassette pedestal and the machine has failed.
- Code: E717-0000
- Description: The communication with the NE controller is faulty.
The communication with the NE controller is disrupted and is not resumed within 3 sec thereafter.
- Code: E719-0000
- Description: The coin vendor is faulty.
The coin vendor cannot be detected at startup.
- Code: E731
- Description: There is a fault in the UFR board.
- Code: E732-0000
- Description: There is a reader communication error.
The reader unit cannot be detected at startup.
- Code: E733-0000
- Description: There is a printer communication error.
The printer unit cannot be detected at startup.
- Code: E733-0001
- Description: There is a printer communication error.
There is no response to an error command from the printer unit.
- Code: E740-0002
- Description: The Ethernet board is faulty.
The MAC address is illegal.
- Code: E744
- Description: The language file is faulty.
- Code: E745
- Description: The TokenRing board is faulty.
- Code: E747
- Description: The image processing ASIC or the memory control/communication ASIC is faulty.
IC1010 (for image processing ASIC) on the main controller PCB or IC1012 (memory control/communication control ASIC, CPU) has a fault (e.g., image data transfer error).
- Code: E804-0000
- Description: The power supply cooling fan is faulty.
The DC controller tried to start it up, but the fan has been identified as being at rest for 5 sec continuously.
- Code: E804-0004
- Description: The controller fan is faulty.
The controller fan has been identified as being at rest.
- Code: E805-0000
- Description: The fixing heat discharge fan is faulty.
The DC controller tried to start it up, but the fan has been identified as being at rest for 5 sec continuously.
- Code: E805-0001
- Description: The cleaner fan is faulty.
The DC controller tried to start it, but the fan has been identified as being at rest for 5 sec continuously.
About Canon Servie Tool V5610
– Canon Service Tool V5610 is a tool used to perform maintenance on Canon printers and reset Canon printers after replacement of parts such as replacing ink absorbents, print heads, printer mainboard, and others. Based on the many cases we have encountered, the Service Tool is most often used to reset ink absorber counter value when the waste ink absorber is full.
– The ink absorber is going to be full of box, it has to be replaced or cleaned the waste ink absorber. Also, replaceing or cleaning the waste ink absorber, you need to repair or reset the waste ink counter value, cause those parts are concerned to each others.
– So using Canon Service Tool V5610 to reset the waste ink counter value becomes effective when the ink absorber is replaced or cleaned.
– Canon Service Tool V5610 can use to fix error code 5B00, 5B02, 5B04, 5B14, 1701, 1702, 1700 on your printer. You must enter Service Mode on your printer to use this Canon Service Tool.
– If the printer can not enter Service Mode, you can not reset it by Canon ST V5610. In this case, change EEPROM on the logic board.
Canon Service Tool V5610 Functions
– Fix Canon printer 7 times/ 8 times red light blinking:
– Fix Canon printer error code: 5B00, 5B01, 1700, 1701
Enter Service Mode on Canon Printer
1. Turn off a printer.
2. Press and hold the Resume/Cancel/Stop button.
3. Press and hold the ON button (do not release both buttons).
4. Release the Resume/Cancel/Stop button (do not release the ON button).
5. While holding the ON button, press the Resume/Cancel/Stop button 5 times, then release both the ON and Resume/Cancel/Stop buttons together.
– Canon printer in service mode: computer detects new hardware, led on printer goes green light.
– Download Canon driver and firmware in specific model: https://dnasofts.com/canon-pro-10-printer-driver-firmware-and-user-manual-free-download/
– Download Epson driver and firmware in specific model: https://dnasofts.com/download-epson-ap-4000-driver-firmware-and-manuals/
Source:
https://chiplessprinter.com/canon-service-tool-v5610.html
https://dnasofts.com
https://shop.nguyendangnam.com/
https://nguyendangnam.me/
https://chiplessprinter.com/reset-epson-waste-ink-pad-counter.html
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