Repair Canon iRC2570 Printer Error Codes Canon Servie Tool

Repair Canon iRC2570 Printer Error Codes Canon Servie Tool

– Printer model: Canon iRC2570
– Error codes on Canon iRC2570 model and its description:

– Canon iRC2570 printer Error Codes and quick guide to troubleshooting:

• Code: E000-0001
• Description: Insufficient temperature rise of the fixing unit at power-on
  Delay in temperature rise after poweron The non-contact thermistor fails to reach 50 deg C within 180sec after power-on.
• Solutions: Check on connection of the thermistor/thermo switch, Check on a break in the heater, Replace the cover switch, Replace the fixing unit, Replace the main power supply PCB, Replace the DC controller PCB To recover from the error: In service mode COPIER>FUNCTION>CLEAR >ERR

• Code: E001-0001
• Description: Abnormality of the fixing unit
  High temperature of the end thermistor is detected. (Hardware) The hardware detects abnormal high temperature of the end thermistor (230 deg C or higher) for 400msec continuously.
• Solutions: Replace the fixing unit, Replace the main power supply PCB, Replace the DC controller PCB To recover from the error: In service mode COPIER>FUNCTION> CLEAR>ERR

• Code: E001-0002
• Description: Abnormality of the fixing unit
  High temperature of the non-contact thermistor (Software) Abnormal high temperature (250 deg C or higher) of the non-contact thermistor is detected for 500ms continuously.
• Solutions: Replace the fixing unit, Replace the main power supply PCB, Replace the DC controller PCB To recover from the error: In service mode COPIER>FUNCTION> CLEAR>ERR

• Code: E001-0003
• Description: Abnormality of the fixing unit
  High temperature of the end thermistor (Software) Abnormal high temperature (220 deg C or more) of the end thermistor is detected for 500ms continuously.
• Solutions: Replace the fixing unit, Replace the main power supply PCB, Replace the DC controller PCB To recover from the error: In service mode COPIER>FUNCTION> CLEAR>ERR

• Code: E001-0004
• Description: Abnormality of the fixing unit
  Large difference in temperature between end and center Difference in temperature (80 deg C or more) between the non-contact thermistor and the end thermistor is detected for 500msec continuously
• Solutions: Replace the fixing unit, Replace the main power supply PCB, Replace the DC controller PCB To recover from the error: In service mode COPIER>FUNCTION> CLEAR>ERR

• Code: E001-0005
• Description: Abnormality of the fixing unit
  Foreign matter in the non-contact thermistor At the end of initial multiple rotations, difference in temperature (20 deg C or more) between the non-contact thermistor and the end thermistor is detected for 200msec continuously.
• Solutions: Check on remaining paper in the fixing unit, Replace the fixing unit To recover from the error: In service mode COPIER>FUNCTION>CLEAR >ERR

• Code: E001-0006
• Description: Abnormality of the fixing unit
  A break in the non-contact thermistor film The status that A/D of the non-contact thermistor film is FFh continues for 500msec.
• Solutions: Check on connection of the thermistor, Replace the fixing unit To recover from the error: In service mode COPIER>FUNCTION>CLEAR >ERR

• Code: E001-0007
• Description: Abnormality of the fixing unit
  A short circuit in the non-contact thermistor film The status that A/D of the non-contact thermistor film is 30h or less continues for 500msec.
• Solutions: Replace the fixing unit To recover from the error: In service mode COPIER>FUNCTION>CLEAR >ERR

• Code: E001-0008
• Description: Abnormality of the fixing unit
  A break in the non-contact thermistor case The status that A/D of the non-contact thermistor case is FFh continues for 500msec.
• Solutions: Check on connection of the thermistor, Replace the fixing unit To recover from the error: In service mode COPIER>FUNCTION>CLEAR >ERR

• Code: E001-0009
• Description: Abnormality of the fixing unit
  A short circuit in the non-contact thermistor case The status that film A/D-case A/D of the non-contact thermistor is 0C or more continues for 700msec.
• Solutions: Replace the fixing unit To recover from the error: In service mode COPIER>FUNCTION>CLEAR >ERR

• Code: E001-0010
• Description: Abnormality of the fixing unit
  A break in the end thermistor The status that A/D of the contact thermistor case is FFh continues for 500msec
• Solutions: Check on connection of the thermistor, Replace the fixing unit To recover from the error: In service mode COPIER>FUNCTION>CLEAR >ERR

• Code: E001-0011
• Description: Abnormality of the fixing unit
  A short circuit in the end thermistor The status that A/D of the contact thermistor case is 39h or less continues for 500msec.
• Solutions: Check on connection of the thermistor, Replace the fixing unit To recover from the error: In service mode COPIER>FUNCTION>CLEAR >ERR

• Code: E002-0002
• Description: Insufficient temperature rise of the fixing unit
  The non-contact thermistor fails to reach 70 deg C within 180 sec after reaching 50 deg C.
• Solutions: Check on connection of the thermistor, Replace the fixing unit To recover from the error: In service mode COPIER>FUNCTION>CLEAR >ERR

• Code: E002-0003
• Description: Insufficient temperature rise of the fixing unit
  The non-contact thermistor fails to reach 100 deg C within 180 sec after reaching 70 deg C.
• Solutions: Check on connection of the thermistor, Replace the fixing unit To recover from the error: In service mode COPIER>FUNCTION>CLEAR >ERR

• Code: E002-0004
• Description: Insufficient temperature rise of the fixing unit
  The non-contact thermistor fails to reach 120 deg C within 180 sec after reaching 100 deg C.
• Solutions: Check on connection of the thermistor, Replace the fixing unit To recover from the error: In service mode COPIER>FUNCTION>CLEAR >ERR

• Code: E002-0005
• Description: Insufficient temperature rise of the fixing unit
  The non-contact thermistor fails to reach 140 deg C within 180 sec after reaching 120 deg C.
• Solutions: Check on connection of the thermistor, Replace the fixing unit To recover from the error: In service mode COPIER>FUNCTION>CLEAR >ERR

• Code: E002-0006
• Description: Insufficient temperature rise of the fixing unit
  The non-contact thermistor fails to reach 160 deg C within 180 sec after reaching 140 deg C.
• Solutions: Check on connection of the thermistor, Replace the fixing unit To recover from the error: In service mode COPIER>FUNCTION>CLEAR >ERR

• Code: E002-0007
• Description: Insufficient temperature rise of the fixing unit
  The non-contact thermistor fails to reach 180 deg C within 180 sec after reaching 160 deg C.
• Solutions: Check on connection of the thermistor, Replace the fixing unit To recover from the error: In service mode COPIER>FUNCTION>CLEAR >ERR

• Code: E002-0008
• Description: Insufficient temperature rise of the fixing unit
  The non-contact thermistor fails to reach standby temperature (normally 190 deg C) within 180 sec after reaching 180 deg C.
• Solutions: Check on connection of the thermistor, Replace the fixing unit To recover from the error: In service mode COPIER>FUNCTION>CLEAR >ERR

• Code: E002-0101
• Description: Insufficient temperature rise of the fixing unit
  The non-contact thermistor fails to reach 120 deg C within 300 sec after power-on.
• Solutions: Check on connection of the thermistor, Replace the fixing unit To recover from the error: In service mode COPIER>FUNCTION>CLEAR >ERR

• Code: E002-0102
• Description: Insufficient temperature rise of the fixing unit
  The non-contact thermistor fails to reach standby temperature (normally 190 deg C) within 300 sec after reaching 120 deg C.
• Solutions: Check on connection of the thermistor, Replace the fixing unit To recover from the error: In service mode COPIER>FUNCTION>CLEAR >ERR

• Code: E003-0001
• Description: Low temperature of the fixing unit after standby
  Abnormal low temperature (130 deg C or lower) of the non-contact thermistor is detected for 3.5 sec continuously after standby.
• Solutions: Check on connection of the sub thermistor/thermo switch, Replace the fixing unit, Check on a break in the heater, Replace the cover switch, Replace the main power supply PCB, Replace the DC controller PCB To recover from the error: In service mode COPIER>FUNCTION>CLEAR >ERR

• Code: E004-0001
• Description: Error of the protection circuit in the fixing unit
  The hardware detects triac short abnormality (1 sec or more) for 400msec continuously while the heater is OFF.
• Solutions: Turn OFF and back ON the main power, Check on connection of the thermo switch, Replace the main power supply PCB, Replace the DC controller PCB

• Code: E006-0000
• Description: Connection error of the fixing unit
  The hardware detects non-attachment of the fixing unit for 400msec continuously. A break in the fixing unit presence/ absence signal (FUSER_CNCTX_N) / Disconnection of the connector (The connectors are placed as shown below) DC controller PCB : J316 Fixing unit : J2007, J2008 Relay connector (between DC controller and fixing unit) : J2006 (7 pins)
• Solutions: Check on connection of the fixing unit cable, Replace the relay cable, Replace the fixing unit, Replace the DC controller PCB

• Code: E008-0001
• Description: Life expectancy of the fixing roller
  The fixing roller life expectancy counter reaches its upper limit (120,000).
• Solutions: Replace the fixing roller or fixing unit After replacement, enter ‘0’ to the service mode COPIER>COUNTER >MISC>FX-UP-RL

• Code: E010-0001
• Description: Main motor error
  Lock of the motor fails to be detected 2 sec or more after the motor starts to operate.
• Solutions: Check on connection of the connector, Replace the motor

• Code: E010-0002
• Description: Main motor error
  After rotation of the motor becomes stable, the motor lock fails (i.e., the motor becomes unstable) for 500msec or more.
• Solutions: Check on connection of the connector, Replace the motor

• Code: E012-0001
• Description: Drum motor error
  Lock of the motor fails to be detected 2 sec or more after the motor starts to operate.
• Solutions: Check on connection of the connector, Replace the motor

• Code: E012-0002
• Description: Drum motor error
  After rotation of the motor becomes stable, the motor lock fails (i.e., the motor becomes unstable) for 500msec or more.
• Solutions: Check on connection of the connector, Replace the motor

• Code: E013-0000
• Description: ITB waste toner full error
  Jobs for 500 images (on a small-size paper basis) have been executed after the ITB waste toner full sensor is turned ON.
• Solutions: Replace the waste toner container

• Code: E014-0001
• Description: Fixing motor error
  Lock of the motor fails to be detected 2sec or more after the motor starts to operate.
• Solutions: Check on connection of the connector, Replace the motor, Replace the fixing roller

• Code: E014-0002
• Description: Fixing motor error
  After rotation of the motor becomes stable, the motor lock fails (i.e., the motor becomes unstable) for 500msec or more.
• Solutions: Check on connection of the connector, Replace the motor, Replace the fixing roller

• Code: E020-XX10
• Description: Drum/Developer-related error XX=01:Y XX=02:M XX=03:C XX=04:K XX=00:Any color
  In INIT control of the initial setting, SGNL is less than 62.
• Solutions: Clean the ATR sensor window, Check on attachment of the developing unit, Check on a break in the ATR sensor, Replace the ATR sensor

• Code: E020-XX11
• Description: Drum/Developer-related error XX=01:Y XX=02:M XX=03:C XX=04:K XX=00:Any color
  In INIT control of the initial setting, REF is less than 62.
• Solutions: Check on a break in the ATR sensor, Replace the ATR sensor

• Code: E020-XX12
• Description: Drum/Developer-related error XX=01:Y XX=02:M XX=03:C XX=04:K XX=00:Any color
  In INIT control of the initial setting, SGNL is 960 or more.
• Solutions: Check on a break in the ATR sensor, Check on operation of the shutter, Replace the ATR sensor

• Code: E020-XX13
• Description: Drum/Developer-related error XX=01:Y XX=02:M XX=03:C XX=04:K XX=00:Any color
  In INIT control of the initial setting, REF is 960 or more.
• Solutions: Check on a break in the ATR sensor, Replace the ATR sensor

• Code: E020-XX50
• Description: Drum/Developer-related error XX=01:Y XX=02:M XX=03:C XX=04:K XX=00:Any color
  When density data is computed using SGNL value and REF value in ATR control, REF becomes 0 due to backup data corruption.
• Solutions: Clean the ATR sensor window, Check on attachment of the developing unit, Check on a break in the ATR sensor, Replace the ATR sensor, Replace the DC controller PCB

• Code: E020-XX51
• Description: Drum/Developer-related error XX=01:Y XX=02:M XX=03:C XX=04:K XX=00:Any color
  When density data is computed using SGNL value and REF value in ATR control, the sensitivity coefficient becomes 0 due to backup data corruption.
• Solutions: Replace the DC controller PCB

• Code: E020-XX81
• Description: Drum/Developer-related error XX=01:Y XX=02:M XX=03:C XX=04:K XX=00:Any color
  P-SENS-P is less than 255 when a base (drum face) of patch detection is read out.
• Solutions: Clean the patch image reading sensor window

• Code: E020-XX90
• Description: Drum/Developer-related error XX=01:Y XX=02:M XX=03:C XX=04:K XX=00:Any color
  A computation result of patch reading in patch detection is less than 16.
• Solutions: Check on attachment of the developing unit, Replace the patch image reading sensor, Replace the developing unit

• Code: E020-XX91
• Description: Drum/Developer-related error XX=01:Y XX=02:M XX=03:C XX=04:K XX=00:Any color
  A computation result of patch reading in patch detection is 1008 or more.
• Solutions: Check on toner leak from toner buffer in the developing unit, Replace the patch image reading sensor

• Code: E020-XX92
• Description: Drum/Developer-related error XX=01:Y XX=02:M XX=03:C XX=04:K XX=00:Any color
  A computation result of patch reading in patch detection is less than 42 for Y/M/ C and less than 73 for Bk 3 times in succession.
• Solutions: Check on attachment of the developing unit, Replace the patch image reading sensor, Replace the developing unit

• Code: E020-XX93
• Description: Drum/Developer-related error XX=01:Y XX=02:M XX=03:C XX=04:K XX=00:Any color
  A computation result of patch reading in patch detection is 522 or more for Y/M/ C and 543 or more for Bk 3 times in succession.
• Solutions: Check on toner leak from toner buffer in the developing unit, Replace the patch image reading sensor

• Code: E020-XXA0
• Description: Drum/Developer-related error XX=01:Y XX=02:M XX=03:C XX=04:K XX=00:Any color
  In ATR control, SGNL is less than 62.
• Solutions: Clean the ATR sensor window, Check on attachment of the developing unit, Check on a break in the ATR sensor, Replace the ATR sensor

• Code: E020-XXA1
• Description: Drum/Developer-related error XX=01:Y XX=02:M XX=03:C XX=04:K XX=00:Any color
  In ATR control, REF is less than 62.
• Solutions: Check on a break in the ATR sensor, Replace the ATR sensor

• Code: E020-XXA2
• Description: Drum/Developer-related error XX=01:Y XX=02:M XX=03:C XX=04:K XX=00:Any color
  In ATR control, SGNL is 960 or more.
• Solutions: Check on a break in the ATR sensor, Check on operation of the shutter, Replace the ATR sensor

• Code: E020-XXA2
• Description: Drum/Developer-related error XX=01:Y XX=02:M XX=03:C XX=04:K XX=00:Any color
  In ATR control, SGNL is 960 or more.
• Solutions: Check on a break in the ATR sensor, Check on operation of the shutter, Replace the ATR sensor

• Code: E020-XXA3
• Description: Drum/Developer-related error XX=01:Y XX=02:M XX=03:C XX=04:K XX=00:Any color
  In ATR control, REF is 960 or more.
• Solutions: Check on a break in the ATR sensor, Replace the ATR sensor

• Code: E020-XXA8
• Description: Drum/Developer-related error XX=01:Y XX=02:M XX=03:C XX=04:K XX=00:Any color
  In ATR control, the detected T/D ratio is upper than its upper limit (13%) 3 times in succession.
• Solutions: Check on toner leak from toner buffer in the developing unit, Replace the ATR sensor

• Code: E020-XXA9
• Description: Drum/Developer-related error XX=01:Y XX=02:M XX=03:C XX=04:K XX=00:Any color
  In ATR control, the detected T/D ratio is lower than its lower limit (3%) 3 times in succession.
• Solutions: Check on attachment of the developing unit, Replace the ATR sensor

• Code: E021-0001
• Description: Developing rotary error
  HP of the developing rotary fails to be detected.
• Solutions: Check on connection of the HP sensor, between the rotary motor and the DC controller PCB, Replace the HP sensor, Replace the DC controller PCB, Replace the rotary motor

• Code: E021-0002
• Description: Developing rotary error
  Flag detection timing while the developing rotary rotates is too fast or too late.
• Solutions: Check on connection of the HP sensor, between the rotary motor and the DC controller PCB, Replace the HP sensor, Replace the DC controller PCB, Replace the rotary motor

• Code: E021-0003
• Description: Developing rotary error
  The sensor fails to detect the flag when the developing rotary stops at the developing position.
• Solutions: Check on connection of the HP sensor, between the rotary motor and the DC controller PCB, Replace the HP sensor, Replace the DC controller PCB, Replace the rotary motor

• Code: E026-XX01
• Description: Toner empty error XX=01:Y XX=02:M XX=03:C XX=04:K
  After toner runs out, toner density fails to go back to normal even if toner replacement and toner recovery have been performed 5 times or more in succession.
• Solutions: Replace the toner container, Check on a position of the developing shutter

• Code: E032-0001
• Description: The counter of the NE controller fails to operate.
  A break in the count pulse signal is detected.
• Solutions: Check on a break in the cable

• Code: E045-0001
• Description: OHP sensor error
  The sampling data measured during initial multiple rotations is lower than the specific level.
• Solutions: Replace the OHP sensor

• Code: E067-0100
• Description: High voltage-related error
  The measured current of the primary transfer ATVC is abnormal twice in succession.
• Solutions: Check on the primary transfer roller spring, Clean the position where the primary transfer roller contacts, Replace the primary transfer roller, Replace the drum unit Check a value of COPIER> DISPLAY> MISC> DRM-LIFE, and replace the drum unit if the value is near 100 because the drum may have reached its life expectancy.

• Code: E067-0110
• Description: High voltage-related error
  The measured voltage of the primary transfer ATVC is abnormal twice in succession.
• Solutions: Turn OFF and back ON the main power

• Code: E070-0001
• Description: ITB HP detection error
  HP of the ITB fails to be detected even after the specific period of time. Abnormality of the HP sensor, Deviation of the belt from its position to either edge, or soiling of the seal
• Solutions: Clean the HP detection seal, Clean/Replace the HP sensor

• Code: E070-0002
• Description: ITB HP detection error
  The next HP fails to be detected within the specific period of time after the HP of the ITB is detected.
• Solutions: Clean the ITB back side and the drive roller

• Code: E070-0003
• Description: ITB HP detection error
  The next HP is detected earlier than the specific period of time after the HP of the ITB is detected. The ITB is torn due to scratches, and the sensor detects the tear as a HP by mistake.
• Solutions: Clean the HP detection seal, Clean/Replace the HP sensor

• Code: E100-0001
• Description: BD error
  Speed lock of the BD speed control fails to be executed 5 sec after the laser scanner motor starts to operate.
• Solutions: Check on connection between the laser scanner unit and the DC controller PCB, Check on 24V line fuse, Replace the laser scanner unit

• Code: E100-0002
• Description: BD error
  The speed lock of the BD speed control fails while rotation of the laser scanner motor is stable.
• Solutions: Check on connection between the laser scanner unit and the DC controller PCB, Check on 24V line fuse, Replace the laser scanner unit

• Code: E100-0003
• Description: BD error
  The phase lock of the BD phase control fails while rotation of the laser scanner motor is stable.
• Solutions: Check on connection between the laser scanner unit and the DC controller PCB, Check on 24V line fuse, Replace the laser scanner unit

• Code: E100-0004
• Description: BD error
  Phase lock of the BD phase control fails to be executed 6 sec after the laser scanner motor starts to operate.
• Solutions: Check on connection between the laser scanner unit and the DC controller PCB, Check on 24V line fuse, Replace the laser scanner unit

• Code: E110-0001
• Description: Operation error of the laser scanner motor
  Speed lock of the FG speed control fails to be executed 5 sec after the laser scanner motor starts to operate.
• Solutions: Check on connection between the laser scanner unit and the DC controller PCB, Check on 24V line fuse, Replace the laser scanner unit

• Code: E202-0001
• Description: CIS unit HP detection error
  The HP sensor fails to be ON after the CIS unit moves backward for a specific distance or more.
• Solutions: Disconnect and then connect the connector, Replace the scanner HP sensor, Replace the scanner motor, Replace the reader controller PCB

• Code: E202-0002
• Description: CIS unit HP detection error
  The HP sensor fails to be OFF after the CIS unit moves forward for a specific distance or more.
• Solutions: Disconnect and then connect the connector, Replace the scanner HP sensor, Replace the scanner motor, Replace the reader controller PCB

• Code: E225-0001
• Description: CIS light quantity error
  Normal light-up of the lamp fails to be confirmed at the time of power-on and shading correction when a job starts.
• Solutions: Disconnect and then connect the connector, Replace the document lamp (xenon tube), Replace the CIS, Replace the inverter PCB, Replace the reader controller PCB

• Code: E227-0001
• Description: Power supply error in the reader unit
  2 4V port is off at power-on.
• Solutions: Disconnect and connect the power supply connector, Replace the power supply

• Code: E227-0002
• Description: Power supply error in the reader unit
  24V port is off when a job starts.
• Solutions: Disconnect and connect the power supply connector, Replace the power supply

• Code: E227-0003
• Description: Power supply error in the reader unit
  24V port is off when a job terminates.
• Solutions: Disconnect and connect the power supply connector, Replace the power supply

• Code: E227-0004
• Description: Power supply error in the reader unit
  24V port is off during a drive under load.
• Solutions: Disconnect and connect the power supply connector, Replace the power supply

• Code: E243-0000
• Description: Control panel unit error
  Communication between the main controller and the control panel unit is abnormal.
• Solutions: Check on connection between the main controller PCB and the control panel unit

• Code: E248-0000
• Description: Backup memory error
  Check error of the SRAM PCB (at start up)
• Solutions: Check on connection of the SRAM PCB, Replace the SRAM PCB

• Code: E248-0001
• Description: Backup memory error
  Reader controller EEPROM error at power-on
• Solutions: Replace the reader controller PCB

• Code: E248-0002
• Description: Backup memory error
  Reader controller EEPROM writing error
• Solutions: Replace the reader controller PCB

• Code: E248-0003
• Description: Backup memory error
  Reader controller EEPROM reading error after check error writing
• Solutions: Replace the reader controller PCB

• Code: E315-0008
• Description: Abnormality of image data
  ASIC (for compression/decompression) on the image conversion PCB is faulty. Timeout error during encoding (No response after 30sec passed)
• Solutions: Check on connection of the image conversion board, Replace the image conversion board

• Code: E315-000e
• Description: Abnormality of image data
  Data is corrupt (Abnormality of memory/HDD) Soft decode error
• Solutions: Replace the image memory (SDRAM) , Replace the HDD

• Code: E315-0010
• Description: Abnormality of image data
  ASIC (for compression/decompression) on the image conversion PCB is faulty. Timeout error during decoding
• Solutions: Check on connection of the image conversion board, Replace the image conversion board

• Code: E315-0025
• Description: Abnormality of image data
  ASIC (for compression/decompression) on the image conversion PCB is faulty. Image data transfer error during rotation processing.
• Solutions: Check on connection of the image conversion board, Replace the image conversion board

• Code: E315-0028
• Description: Abnormality of image data
  ASIC (for compression/decompression) on the image conversion PCB is faulty. Timeout error during rotation processing
• Solutions: Check on connection of the image conversion board, Replace the image conversion board

• Code: E315-0034
• Description: Abnormality of image data
  ASIC (for scaling processing) on the image conversion PCB is faulty. Image data transfer error during scaling processing
• Solutions: Check on connection of the image conversion board, Replace the image conversion board

• Code: E315-0036
• Description: Abnormality of image data
  ASIC (for scaling processing) on the image conversion PCB is faulty. Timeout error during scaling processing
• Solutions: Check on connection of the image conversion board, Replace the image conversion board

• Code: E351-0000
• Description: Main controller PCB error
  Communication error of the main controller PCB occurs at start-up.
• Solutions: Check on connection between the main controller PCB and the main controller PCB (sub) , Replace the main controller PCB, Replace the main controller PCB (sub)

• Code: E400-0001
• Description: Feeder communication error
  Checksum error
• Solutions: Check on connection between the ADF controller PCB and the main controller PCB (sub), Replace the ADF controller PCB, Replace the main controller PCB (sub)

• Code: E400-0002
• Description: Feeder communication error
  Reception status error
• Solutions: Check on connection between the ADF controller PCB and the main controller PCB (sub), Replace the ADF controller PCB, Replace the main controller PCB (sub)

• Code: E400-0003
• Description: Feeder communication error
  Reception interrupt error
• Solutions: Check on connection between the ADF controller PCB and the main controller PCB (sub), Replace the ADF controller PCB, Replace the main controller PCB (sub)

• Code: E490-0001
• Description: Model error
  Feeder for other model is detected.
• Solutions: Connect an appropriate feeder

• Code: E500-0001
• Description: Finisher communication error
  Communication error is detected between the main body and the finisher for specific times and specific period of time.
• Solutions: Check on connection between the DC controller PCB and the finisher controller PCB, Replace the finisher controller PCB, Replace the DC controller PCB

• Code: E503-0002
• Description: Finisher internal communication error Finisher-P1
  Communication error between the finisher and the saddle unit
• Solutions: Check on connection between the saddle stitcher controller PCB and the finisher controller PCB, Replace the finisher controller PCB, Replace the saddle stitcher controller PCB

• Code: E503-0003
• Description: Finisher internal communication error Finisher-P1
  Communication error between the finisher and the puncher unit
• Solutions: Check on connection between the puncher controller PCB and the finisher controller PCB, Replace the finisher controller PCB, Replace the puncher controller PCB

• Code: E505-0001
• Description: Finisher backup memory error
  Data stored in the backup memory is abnormal.
• Solutions: Check on connection between the DC controller PCB and the finisher controller PCB, Replace the finisher controller PCB, Replace the DC controller PCB

• Code: E505-0002
• Description: Finisher backup memory error Finisher-Q1/Q3, Saddle Finisher-Q2/Q4
  Abnormality of puncher unit EEPROM data
• Solutions: Check on connection between the puncher controller PCB and the finisher controller PCB, Replace the finisher controller PCB, Replace the puncher controller PCB

• Code: E514-0001
• Description: Stack delivery error Finisher-P1
  The HP sensor fails to be ON within 1500ms after the return belt starts to move to its HP.
• Solutions: Check on a drive of the stack retaining roller, Replace the return belt U-turn HP sensor (SR5) , Replace the stack delivery motor (M2)

• Code: E514-0001
• Description: End assist motor error Finisher-Q1/Q3, Saddle Finisher-Q2/Q4
  The HP sensor fails to be OFF after the end assist motor rotates for a specific period of time.
• Solutions: Replace the end assist HP sensor (PI39) , Replace the end assist motor (M39)

• Code: E514-0002
• Description: Stack delivery error Finisher-P1
  The HP sensor fails to be OFF within 1500ms after the return belt starts to move to the belt contact position.
• Solutions: Check on a drive of the stack retaining roller, Replace the return belt U-turn HP sensor (SR5) , Replace the stack delivery motor (M2)

• Code: E514-0002
• Description: End assist motor error Finisher-Q1/Q3, Saddle Finisher-Q2/Q4
  The HP sensor fails to be ON after the end assist motor rotates for a specific period of time.
• Solutions: Replace the end assist HP sensor (PI39) , Replace the end assist motor (M39)

• Code: E519-0001
• Description: Gear change motor error Finisher-Q1/Q3, Saddle Finisher-Q2/Q4
  The HP sensor fails to be OFF after the gear change motor rotates for a specific period of time.
• Solutions: Replace the gear change HP sensor (PI49) , Replace the gear change motor (M40)

• Code: E519-0002
• Description: Gear change motor error Finisher-Q1/Q3, Saddle Finisher-Q2/Q4
  The HP sensor fails to be ON after the gear change motor rotates for a specific period of time.
• Solutions: Replace the gear change HP sensor (PI49) , Replace the gear change motor (M40)

• Code: E530-0001
• Description: Rear alignment error Finisher-P1
  The HP sensor fails to be ON within 2000ms after the rear adjuster plate starts to move to its HP.
• Solutions: Replace the rear adjuster plate HP sensor (SR4) , Replace the rear adjuster plate motor (M4)

• Code: E530-0001
• Description: Front alignment error Finisher-Q1/Q3, Saddle Finisher-Q2/Q4
  The HP sensor fails to be OFF after the front jog motor rotates for a specific period of time.
• Solutions: Replace the front adjuster plate HP sensor (PI36) , Replace the front adjuster plate motor (M33)

• Code: E530-0002
• Description: Rear alignment error Finisher-P1
  The HP sensor fails to be OFF within 1000ms after the rear adjuster plate starts to move from its HP.
• Solutions: Replace the rear adjuster plate HP sensor (SR4) , Replace the rear adjuster plate motor (M4)

• Code: E530-0002
• Description: Front alignment error Finisher-Q1/Q3, Saddle Finisher-Q2/Q4
  The HP sensor fails to be ON after the front job motor rotates for a specific period of time.
• Solutions: Replace the front adjuster plate HP sensor (PI36) , Replace the front adjuster plate motor (M33)

• Code: E531-0001
• Description: Staple error Finisher-P1
  The HP sensor fails to be ON within 500ms after the staple motor starts to drive in the reverse direction to recover from a staple jam.
• Solutions: Replace the stapling HP sensor (SR18) , Replace the staple motor (M9)

• Code: E531-0001
• Description: Staple error Finisher-Q1/Q3, Saddle Finisher-Q2/Q4
  The HP sensor fails to be OFF after the staple motor rotates for a specific period of time.
• Solutions: Replace the staple HP sensor (PI50) , Replace the staple motor (M41)

• Code: E531-0002
• Description: Staple error Finisher-P1
  The HP sensor fails to be OFF within 500ms after the staple motor starts to drive.
• Solutions: Replace the stapling HP sensor (SR18) , Replace the staple motor (M9)

• Code: E531-0002
• Description: Staple error Finisher-Q1/Q3, Saddle Finisher-Q2/Q4
  The HP sensor fails to be ON after the staple motor rotates for a specific period of time.
• Solutions: Replace the staple HP sensor (PI50) , Replace the staple motor (M41)

• Code: E532-0001
• Description: Staple unit shift error Finisher-P1
  The HP sensor fails to be ON within 11000ms after the staple unit starts to move to the stapling HP.
• Solutions: Replace the stapler slide HP sensor (SR6) , Replace the stapler slide motor (M8)

• Code: E532-0001
• Description: Staple unit shift error Finisher-Q1/Q3, Saddle Finisher-Q2/Q4
  The HP sensor fails to be OFF after the staple shift motor rotates for a specific period of time.
• Solutions: Replace the stapler shift HP sensor (PI50) , Replace the stapler shift motor (M35)

• Code: E532-0002
• Description: Staple unit shift error Finisher-P1
  The HP sensor fails to be OFF within 1000ms after the staple unit starts to move from its HP.
• Solutions: Replace the stapler slide HP sensor (SR6) , Replace the stapler slide motor (M8)

• Code: E532-0002
• Description: Staple unit shift error Finisher-Q1/Q3, Saddle Finisher-Q2/Q4
  The HP sensor fails to be ON after the stapler shift motor rotates for a specific period of time.
• Solutions: Replace the stapler shift HP sensor (PI50) , Replace the stapler shift motor (M35)

• Code: E535-0001
• Description: Swing error Finisher-P1
  The HP sensor fails to be ON within 2000ms after the swing arm starts to move to its HP.
• Solutions: Check on operation of the stack delivery motor swing mechanism, Replace the swing cam HP sensor (SR7) , Replace the swing cam motor (M5)

• Code: E535-0001
• Description: Swing error Finisher-Q1/Q3, Saddle Finisher-Q2/Q4
  The HP sensor fails to be OFF after the swing motor rotates for a specific period of time.
• Solutions: Replace the swing HP sensor (PI35) , Replace the swing motor (M36)

• Code: E535-0002
• Description: Swing error Finisher-P1
  The HP sensor fails to be OFF within 1000ms after the swing arm starts to move from its HP.
• Solutions: Check on operation of the stack delivery motor swing mechanism, Replace the swing cam HP sensor (SR7) , Replace the swing cam motor (M5)

• Code: E535-0002
• Description: Swing error Finisher-Q1/Q3, Saddle Finisher-Q2/Q4
  The HP sensor fails to be ON after the swing motor rotates for a specific period of time.
• Solutions: Replace the swing HP sensor (PI35) , Replace the swing motor (M36)

• Code: E537-0001
• Description: Front alignment error Finisher-P1
  The HP sensor fails to be ON within 2000ms after the front adjuster plate starts to move to its HP.
• Solutions: Replace the front adjuster plate HP sensor (SR3) , Replace the front adjuster plate motor (M3) , Replace the adjuster plate drive belt

• Code: E537-0001
• Description: Rear alignment error Finisher-Q1/Q3, Saddle Finisher-Q2/Q4
  The HP sensor fails to be OFF after the swing motor rotates for a specific period of time.
• Solutions: Replace the rear adjuster plate HP sensor (PI37) , Replace the rear adjuster plate motor (M34)

• Code: E537-0002
• Description: Front alignment error Finisher-P1
  The HP sensor fails to be OFF within 1000ms after the front adjuster plate starts to move from its HP.
• Solutions: Replace the front adjuster plate HP sensor (SR3) , Replace the front adjuster plate motor (M3) , Replace the adjuster plate drive belt

• Code: E537-0002
• Description: Rear alignment error Finisher-Q1/Q3, Saddle Finisher-Q2/Q4
  The HP sensor fails to be ON after the swing motor rotates for a specific period of time.
• Solutions: Replace the rear adjuster plate HP sensor (PI37) , Replace the rear adjuster plate motor (M34)

• Code: E540-0001
• Description: Upper tray up/down error
  The upper tray up/down motor clock is abnormal.
• Solutions: Replace the shift motor (M37) of the tray 1, Replace the shift area sensor PCB of the tray 1

• Code: E540-0002
• Description: Stack tray up/down error Finisher-P1
  Paper surface detection fails to end within 1000ms.
• Solutions: Replace the stack tray top paper sensor (SR9) , Replace the stack tray bottom paper sensor (SR10) , Replace the stack tray upper limit sensor (SR13) , Replace the stack tray lower limit sensor (SR12) , Replace the stack tray shift motor (M7)

• Code: E540-0002
• Description: Upper tray up/down error
  Area is abnormal.
• Solutions: Replace the shift motor (M37) of the tray 1, Replace the shift area sensor PCB of the tray 1

• Code: E540-0003
• Description: Stack tray up/down error Finisher-P1
  Encoder lock within 200ms fails to reach 10pulse during paper surface detection.
• Solutions: Replace the stack tray top paper sensor (SR9) , Replace the stack tray bottom paper sensor (SR10) , Replace the stack tray upper limit sensor (SR13) , Replace the stack tray lower limit sensor (SR12) , Replace the stack tray shift motor (M7)

• Code: E540-0003
• Description: Upper tray up/down error
  The safety switch is activated.
• Solutions: Replace the shift motor (M37) of the tray 1, Replace the shift area sensor PCB of the tray 1

• Code: E540-0004
• Description: Stack tray up/down error Finisher-P1
  Outputs of the top paper sensor, bottom paper sensor, tray upper limit sensor, and tray lower limit sensor have abnormality during paper surface detection.
• Solutions: Replace the stack tray top paper sensor (SR9) , Replace the stack tray bottom paper sensor (SR10) , Replace the stack tray upper limit sensor (SR13) , Replace the stack tray lower limit sensor (SR12) , Replace the stack tray shift motor (M7)

• Code: E542-0001
• Description: Lower tray up/down error Finisher-Q1/Q3, Saddle Finisher-Q2/Q4
  The lower tray up/down motor clock is abnormal.
• Solutions: Replace the shift motor (M38) of the tray 2, Replace the shift area sensor PCB of the tray 2

• Code: E542-0002
• Description: Lower tray up/down error Finisher-Q1/Q3, Saddle Finisher-Q2/Q4
  Area is abnormal.
• Solutions: Replace the shift motor (M38) of the tray 2, Replace the shift area sensor PCB of the tray 2

• Code: E542-0003
• Description: Lower tray up/down error Finisher-Q1/Q3, Saddle Finisher-Q2/Q4
  The safety switch is activated.
• Solutions: Replace the shift motor (M38) of the tray 2, Replace the shift area sensor PCB of the tray 2

• Code: E577-0001
• Description: Paddle error Finisher-P1
  The HP sensor fails to be ON within 1500ms after the paper retaining paddle starts to move to its HP.
• Solutions: Replace the paddle HP sensor (SR8) , Replace the paddle motor (M6)

• Code: E577-0002
• Description: Paddle error Finisher-P1
  The HP sensor fails to be OFF within 1000ms after the paper retaining paddle starts to move from its HP.
• Solutions: Replace the paddle HP sensor (SR8) , Replace the paddle motor (M6)

• Code: E580-0001
• Description: Stack tray up/down error
  The stack tray fails to reach the stack tray height sensor 4sec. after the stack tray up/down motor starts to move up the tray; or the stack tray fails to come out of the height sensor.
• Solutions: Check on overload on the stack tray up/down motor, Replace the stack tray up/down motor (M5), Replace the stack tray paper height sensor (S10) , Replace the stack tray up/down motor clock sensor (S9)

• Code: E584-0001
• Description: Shutter unit error Finisher-Q1/Q3, Saddle Finisher-Q2/Q4
  The shutter open sensor fails to be OFF (The shutter cannot be closed).
• Solutions: Replace the stack ejection motor (M32) , Replace the shutter open/close clutch (CL31), Replace the shutter HP sensor (PI45)

• Code: E584-0002
• Description: Shutter unit error Finisher-Q1/Q3, Saddle Finisher-Q2/Q4
  The shutter open sensor fails to be ON (The shutter cannot be opened).
• Solutions: Replace the stack ejection motor (M32) , Replace the shutter open/close clutch (CL31), Replace the shutter HP sensor (PI45)

• Code: E590-0001
• Description: Puncher motor error
  The puncher HP sensor fails to be detected after the puncher motor is driven for 200ms.
• Solutions: Replace the puncher HP sensor, Replace the puncher motor

• Code: E590-0002
• Description: Puncher motor error
  The puncher fails to detect the puncher HP sensor after the puncher motor stops during initial operation.
• Solutions: Replace the puncher HP sensor, Replace the puncher motor

• Code: E591-0001
• Description: Puncher dust sensor error
  Light receiving voltage at the time of light emission is abnormal.
• Solutions: Replace the puncher dust sensor

• Code: E591-0002
• Description: Puncher dust sensor error
  Light receiving voltage at the time of non-light-emission is abnormal.
• Solutions: Replace the puncher dust sensor

• Code: E592-0001
• Description: Puncher side registration sensor error
  Light receiving voltage at the time of light emission is abnormal.
• Solutions: Replace the end sensor

• Code: E592-0002
• Description: Puncher side registration sensor error
  Light receiving voltage at the time of non-light-emission is abnormal.
• Solutions: Replace the end sensor

• Code: E592-0003
• Description: Puncher side registration sensor error
  Light receiving voltage at the time of light emission is abnormal.
• Solutions: Replace the side registration sensor 1

• Code: E592-0004
• Description: Puncher side registration sensor error
  Light receiving voltage at the time of non-light-emission is abnormal.
• Solutions: Replace the side registration sensor 1

• Code: E592-0005
• Description: Puncher side registration sensor error
  Light receiving voltage at the time of light emission is abnormal.
• Solutions: Replace the side registration sensor 2

• Code: E592-0006
• Description: Puncher side registration sensor error
  Light receiving voltage at the time of non-light-emission is abnormal.
• Solutions: Replace the side registration sensor 2

• Code: E592-0007
• Description: Puncher side registration sensor error
  Light receiving voltage at the time of light emission is abnormal.
• Solutions: Replace the side registration sensor 3

• Code: E592-0008
• Description: Puncher side registration sensor error
  Light receiving voltage at the time of non-light-emission is abnormal.
• Solutions: Replace the side registration sensor 3

• Code: E592-0009
• Description: Puncher side registration sensor error
  Light receiving voltage at the time of light emission is abnormal.
• Solutions: Replace the side registration sensor 4

• Code: E592-000A
• Description: Puncher side registration sensor error
  Light receiving voltage at the time of non-light-emission is abnormal.
• Solutions: Replace the side registration sensor 4

• Code: E593-0001
• Description: Puncher shift motor error
  The HP sensor fails to be OFF.
• Solutions: Replace the HP sensor, Replace the puncher shift motor

• Code: E593-0002
• Description: Puncher shift motor error
  The HP sensor fails to be ON.
• Solutions: Replace the HP sensor, Replace the puncher shift motor

• Code: E5F0-0001
• Description: Saddle paper positioning error
  The paper positioning plate HP sensor fails to be ON after the paper positioning plate motor is driven for 1.33 sec.
• Solutions: Replace the paper positioning plate motor (M4S), Replace the paper positioning plate HP sensor (PI7S)

• Code: E5F0-0002
• Description: Saddle paper positioning error
  The paper positioning plate HP sensor fails to be OFF after the paper positioning plate motor is driven for 1 sec.
• Solutions: Replace the paper positioning plate motor (M4S), Replace the paper positioning plate HP sensor (PI7S)

• Code: E5F1-0001
• Description: Saddle paper folder error ON.
  The number of detection pulses for the paper folder motor clock sensor is below the specific level.
• Solutions: Replace the paper folder motor (M2S), Replace the paper folder motor clock sensor (PI4S)

• Code: E5F1-0002
• Description: Saddle paper folder error ON.
  The paper folder HP sensor fails to change after the paper folder motor is driven for 3 sec.
• Solutions: Replace the paper folder motor (M2S), Replace the paper folder motor clock sensor (PI4S)

• Code: E5F2-0001
• Description: Saddle guide error
  The guide HP sensor fails to be ON after the guide motor is driven for 0.455 sec.
• Solutions: Replace the guide motor (M3S), Replace the guide HP sensor (PI13S)

• Code: E5F2-0002
• Description: Saddle guide error
  The HP sensor fails to be OFF after the guide motor is driven for 1 sec.
• Solutions: Replace the guide motor (M3S), Replace the guide HP sensor (PI13S)

• Code: E5F3-0001
• Description: Saddle alignment error
  The adjuster plate HP sensor fails to be ON after the jog motor is driven for 0.5 sec. (for 1.67 sec. during initial operation)
• Solutions: Replace the jog motor (M5S), Replace the adjuster plate HP sensor (PI5S)

• Code: E5F3-0002
• Description: Saddle alignment error
  The adjuster plate HP sensor fails to be OFF after the jog motor is driven for 1 sec.
• Solutions: Replace the jog motor (M5S), Replace the adjuster plate HP sensor (PI5S)

• Code: E5F4-0001
• Description: Saddle rear side staple error
  The stitching HP sensor fails to be ON after the stitcher motor (rear) rotates in the adverse direction for 0.5 sec. or more.
• Solutions: Replace the stitcher motor (rear, M6S), Replace the stitching HP sensor (rear, MS5S)

• Code: E5F4-0002
• Description: Saddle rear side staple error
  The stitching HP sensor fails to be OFF after the stitcher motor (rear) rotates for 0.5 sec. or more.
• Solutions: Replace the stitcher motor (rear, M6S), Replace the stitching HP sensor (rear, MS5S)

• Code: E5F5-0001
• Description: Saddle front side staple error
  The stitching HP sensor fails to be ON after the stitcher motor (front) rotates in the adverse direction for 0.5 sec. or more.
• Solutions: Replace the stitcher motor (front, M7S), Replace the stitching HP sensor (front, MS7S)

• Code: E5F5-0002
• Description: Saddle front side staple error
  The stitching HP sensor fails to be OFF after the stitcher motor (front) rotates for 0.5 sec. or more.
• Solutions: Replace the stitcher motor (front, M7S), Replace the stitching HP sensor (front, MS7S)

• Code: E5F6-0001
• Description: Saddle paper push-on error
  The paper pressure plate HP sensor fails to be ON after the paper pressure plate motor is driven for 0.3 sec. or more.
• Solutions: Replace the paper pressure plate motor (M8S), Replace the paper pressure plate HP sensor (PI14S)

• Code: E5F6-0002
• Description: Saddle paper push-on error
  The paper pressure plate HP sensor fails to be OFF after the paper pressure plate motor is driven for 80ms or more.
• Solutions: Replace the paper pressure plate motor (M8S), Replace the paper pressure plate HP sensor (PI14S)

• Code: E5F6-0003
• Description: Saddle paper push-on error
  The number of detection pulses for the paper pressure plate motor clock sensor is below the specific level.
• Solutions: Replace the paper pressure plate motor (M8S), Replace the paper pressure plate motor clock sensor (PI1S)

• Code: E5F6-0004
• Description: Saddle paper push-on error
  The paper pressure plate leading edge sensor fails to be OFF after the paper pressure plate motor is driven for 80ms or more.
• Solutions: Replace the paper pressure plate motor (M8S), Replace the paper pressure plate leading edge sensor (PI15S)

• Code: E5F6-0005
• Description: Saddle paper push-on error
  The paper pressure plate leading edge sensor fails to be ON after the paper pressure plate motor is driven for 0.3 sec. or more.
• Solutions: Replace the paper pressure plate motor (M8S), Replace the paper pressure plate leading edge sensor (PI15S)

• Code: E5F8-0001
• Description: Saddle connector error
  Disconnection of the guide HP sensor connector is detected.
• Solutions: Disconnect and then connect the guide HP sensor (PI13S) connector

• Code: E5F8-0002
• Description: Saddle connector error
  Disconnection of the paper pressure plate HP sensor connector is detected.
• Solutions: Disconnect and then connect the paper pressure plate HP sensor (PI14S) connector

• Code: E5F8-0003
• Description: Saddle connector error
  Disconnection of the paper pressure plate leading edge sensor connector is detected.
• Solutions: Disconnect and then connect the paper pressure plate leading edge sensor (PI15S) connector

• Code: E5F9-0001
• Description: Saddle switch error
  Open of the inlet cover is detected for 1 sec. or more after the host machine starts initial rotation/printing while the following sensors detect their covers closed. – Inlet cover sensor (PI9S) – Front cover open/close sensor (PI2S) – Delivery cover sensor (PI3S) Or, the front cover switch (MS2S) or the delivery cover switch (MS3S) is open.
• Solutions: Replace the inlet cover switch (MS1S), Replace the front cover switch (MS2S), Replace the delivery cover switch (MS3S)

• Code: E5F9-0002
• Description: Saddle switch error
  Open of the front cover switch is detected for 1 sec. or more after the host machine starts initial rotation/printing while the following sensors detect their covers closed. – Inlet cover sensor (PI9S) – Front cover open/close sensor (PI2S) – Delivery cover sensor (PI3S)
• Solutions: Replace the front cover switch (MS2S), Replace the delivery cover switch (MS3S)

• Code: E5F9-0003
• Description: Saddle switch error
  Open of the delivery cover switch is detected for 1 sec. or more after the host machine starts initial rotation/printing while the following sensors detect their covers closed. – Inlet cover sensor (PI9S) – Front cover open/close sensor (PI2S) – Delivery cover sensor (PI3S) – Delivery cover switch (MS3S)
• Solutions: Replace the inlet cover switch (MS1S), Replace the front cover switch (MS2S), Replace the delivery cover switch (MS3S)

• Code: E601-0000
• Description: Abnormality of image memory
  Communication error of the image memory (SDRAM)
• Solutions: Replace the SDRAM

• Code: E602
• Description: Hard disk error
• Solutions:

• Code: E604
• Description: The image memory (SDRAM) is faulty/insufficient
• Solutions: Add on the SDRAM

• Code: E609-0008
• Description: Abnormal low temperature of the hard disk
  At start-up, temperature of the HDD fails to reach the specific level within a specific period of time.
• Solutions: Replace the HDD

• Code: E609-0009
• Description: Abnormal low temperature of the hard disk
  During recovery from sleep mode, temperature of the HDD is below the specific level within the specific period of time.
• Solutions: Replace the HDD

• Code: E610
• Description: Failure in the hard disk cryptographic key
• Solutions:

• Code: E674
• Description: FAX board communication error
• Solutions: Check on connection between the FAX board and the main controller PCB, Replace the FAX board, Replace the main controller PCB

• Code: E677
• Description: Abnormality of the external controller
• Solutions: Connect an appropriate controller, Re-install the external controller system

• Code: E710-0001
• Description: IPC initialization error
  The status fails to be ready within 3 sec after the IPC chip starts up.
• Solutions: Check on connection of the cable

• Code: E711-0001
• Description: IPC communication error
  Error is set to the error register of the IPC chip 4 times or more within 1.5 sec
• Solutions: Check on connection of the cable, Replace the ADF controller PCB, Replace the reader controller PCB

• Code: E711-0002
• Description: IPC communication error
  Error is detected 4 times or more within 1.5 sec. after communication between the finisher and the printer stops, and recovery ends in failure.
• Solutions: Check on connection of the cable, Replace the finisher controller PCB, Replace the DC controller PCB

• Code: E712-0001
• Description: Communication error between the ADF and the reader
  Communication between the reader and the ADF stops, and the communication cannot recover for 5 sec. or more.
• Solutions: Check on connection of the cable, Replace the ADF controller PCB, Replace the reader controller PCB

• Code: E713-0000
• Description: Communication error between the finisher and the printer
  Communication between the finisher and the copier stops.
• Solutions: Check on connection of the cable, Replace the finisher controller PCB, Replace the DC controller PCB

• Code: E717-0001
• Description: Communication error with the NE controller
  The NE controller connected before the power is turned off fails to be recognized at power-on.
• Solutions: Check on connection of the cable To recover from the error: In service mode COPIER>FUNCTION>CLEAR >ERR

• Code: E717-0002
• Description: Communication error with the NE controller
  A break in the IPC, IPC communication fails to recover
• Solutions: Check on connection of the cable To recover from the error: In service mode COPIER>FUNCTION>CLEAR >ERR

• Code: E719-0001
• Description: Communication error with the coin vender/card reader
  The coin vender connected before the power is turned off fails to be recognized at power-on.
• Solutions: Check on connection of the cable To recover from the error: In service mode COPIER>FUNCTION>CLEAR >ERR

• Code: E719-0002
• Description: Communication error with the coin vender/card reader
  – A break in the IPC cable connected to the coin vender, IPC communication fails to recover – A break in the paper pickup/delivery signal line – Incorrect connection is detected (Short circuit in Tx and Rx of IPC)
• Solutions: Check on connection of the cable To recover from the error: In service mode COPIER>FUNCTION>CLEAR >ERR

• Code: E719-0011
• Description: Communication error with the coin vender/card reader
  The card reader connected before the power is turned off fails to be recognized at power-on.
• Solutions: Check on connection of the cable To recover from the error: In service mode COPIER>FUNCTION>CLEAR >ERR

• Code: E719-0012
• Description: Communication error with the coin vender/card reader
  A break in the IPC cable connected to the card reader, IPC communication fails to recover
• Solutions: Check on connection of the cable To recover from the error: In service mode COPIER>FUNCTION>CLEAR >ERR

• Code: E730
• Description: PDL error
• Solutions: Reset PDL, Turn OFF and back ON the main power, Format and re-install the whole system. Replace the main controller PCB

• Code: E731
• Description: UFR PCB error
• Solutions: Check on connection of the UFR PCB, Replace the UFR PCB, Replace the main controller PCB

• Code: E732-0001
• Description: Reader communication error
  DDI-S communication error
• Solutions: Check on connection between the reader controller PCB and the main controller PCB, Check on the reader power supply

• Code: E733-0000
• Description: Printer communication error
  The printer fails to be detected at startup.
• Solutions: Check on connection between the DC controller PCB and the main controller PCB, Check on the printer power supply

• Code: E733-0001
• Description: Printer communication error
  DDI-P communication error
• Solutions: Check on connection between the DC controller PCB and the main controller PCB, Check on the printer power supply

• Code: E740-0002
• Description: Abnormality of the Ethernet board
  Incorrect MAC address is detected at start-up
• Solutions: Replace the Ethernet board, Replace the main controller PCB (sub LAN-bar)

• Code: E740-0003
• Description: Abnormality of the Ethernet board
  Incorrect network ID is detected at startup.
• Solutions: Replace the Ethernet board, Replace the main controller PCB (sub LAN-bar)

• Code: E743-0001
• Description: DDI communication error
  The reader controller PCB detects communication error between the main controller PCB and the reader controller PCB.
• Solutions: Disconnect and then connect the reader communication cable connector, Replace the reader controller PCB, Replace the main controller PCB

• Code: E744
• Description: Language file/BootROM error
• Solutions: Upgrade the version of the Language file

• Code: E745
• Description: Token ring board error
• Solutions: Check on connection of the token ring board, Replace the token ring board

• Code: E746-0003
• Description: Option board error
  The UFR PCB for other model is detected at start-up.
• Solutions: Replace with an appropriate UFR PCB

• Code: E746-0004
• Description: Option board error
  The main controller PCB (sub) for other model is detected at start-up.
• Solutions: Replace with an appropriate main controller PCB (sub)

• Code: E747
• Description: Main controller PCB error (Image processing ASIC or memory control/communication control ASIC)
• Solutions: Turn OFF and back ON the main power, Replace the main controller PCB (main)

• Code: E748
• Description: Main controller PCB error
• Solutions: Disconnect and then connect the main controller PCB (Sub SJ/PE/R), Replace the main controller PCB (Sub SJ/PE/R), Disconnect and then connect the relay PCB (GU-short), Replace the relay PCB (GU-short), Disconnect and then connect the open interface PCB, Replace the open interface PCB, Replace the main controller PCB (main)

• Code: E749-0001
• Description: Restart in accordance with a change of the product configuration
  The BootROM is replaced with a different type (when the PDL option is installed)
• Solutions: Turn OFF and back ON the main power to recover

• Code: E803-0001
• Description: Door close error
  Remote (+24V) OFF is detected soon after the door is closed.
• Solutions: Check on connection of the front cover open/close switch (SW3) , Replace the front cover open/close switch

• Code: E803-0002
• Description: Door close error
  Remote (+13V) OFF is detected soon after the door is closed
• Solutions: Check on connection of the front cover open/close switch (SW3) , Replace the front cover open/close switch

• Code: E804-0004
• Description: Controller fan error
  Stoppage of the controller fan is detected for 16 sec continuously.
• Solutions: Check on connection of the controller fan, Replace the controller fan

• Code: E805-0001
• Description: Fan error
  Lock fails to be detected for 5sec continuously while the exhaust fan (front) is driven. Disconnection of the fan connector. Lock signal fails to be sent due to a fan failure.
• Solutions: Check on connection of the exhaust fan (front), Replace the exhaust fan (rear)

• Code: E805-0002
• Description: Fan error
  Lock fails to be detected for 5sec continuously while the exhaust fan (rear) is driven. Disconnection of the fan connector. Lock signal fails to be sent due to a fan failure.
• Solutions: Check on connection of the exhaust fan (rear), Replace the exhaust fan (rear)

• Code: E805-0003
• Description: Fan error
  Lock fails to be detected for 5sec continuously while the ITB fan is driven. Disconnection of the fan connector. Lock signal fails to be sent due to a fan failure.
• Solutions: Check on connection of the ITB fan, Replace the ITB fan

• Code: E805-0004
• Description: Fan error
  Lock fails to be detected for 5sec continuously while the toner intake fan is driven. Disconnection of the fan connector. Lock signal fails to be sent due to a fan failure.
• Solutions: Check on connection of the toner intake fan, Replace the toner intake fan

About Canon Servie Tool V5610

– Canon Service Tool V5610 is a tool used to perform maintenance on Canon printers and reset Canon printers after replacement of parts such as replacing ink absorbents, print heads, printer mainboard, and others. Based on the many cases we have encountered, the Service Tool is most often used to reset ink absorber counter value when the waste ink absorber is full.
– The ink absorber is going to be full of box, it has to be replaced or cleaned the waste ink absorber. Also, replaceing or cleaning the waste ink absorber, you need to repair or reset the waste ink counter value, cause those parts are concerned to each others.
– So using Canon Service Tool V5610 to reset the waste ink counter value becomes effective when the ink absorber is replaced or cleaned.

– Canon Service Tool V5610 can use to fix error code 5B00, 5B02, 5B04, 5B14, 1701, 1702, 1700 on your printer. You must enter Service Mode on your printer to use this Canon Service Tool.
– If the printer can not enter Service Mode, you can not reset it by Canon ST V5610. In this case, change EEPROM on the logic board.

Canon Service Tool V5610 Functions

– Fix Canon printer 7 times/ 8 times red light blinking:

– Fix Canon printer error code: 5B00, 5B01, 1700, 1701

Enter Service Mode on Canon Printer

1. Turn off a printer.
2. Press and hold the Resume/Cancel/Stop button.
3. Press and hold the ON button (do not release both buttons).
4. Release the Resume/Cancel/Stop button (do not release the ON button).
5. While holding the ON button, press the Resume/Cancel/Stop button 5 times, then release both the ON and Resume/Cancel/Stop buttons together.
– Canon printer in service mode: computer detects new hardware, led on printer goes green light.

– Download Canon driver and firmware in specific model: https://dnasofts.com/canon-mx372-printer-driver-firmware-and-user-manual-free-download/
– Download Epson driver and firmware in specific model: https://dnasofts.com/download-epson-lq-2550-driver-firmware-and-manuals/

Source:
https://chiplessprinter.com/canon-service-tool-v5610.html
https://dnasofts.com
https://shop.nguyendangnam.com/
https://nguyendangnam.me/
https://chiplessprinter.com/reset-epson-waste-ink-pad-counter.html

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