Repair Canon iR C7270i Printer Error Codes Canon Servie Tool
– Printer model: Canon iR C7270i
– Error codes on Canon iR C7270i model and its description:
– Canon iR C7270i printer Error Codes and quick guide to troubleshooting:
- Code: E000-0001
- Description: Fixing Film temperature rise is insufficient at power ON.Fixing main thermistor (THM1-1) temperature does not reach 50 degrees Celsius within 20 seconds after startup of fixing film temperature control.
- Solutions: Check if the detection temperature of the thermistor is risen in service mode (COPIER> DISPLAY> ANALOG> FIX-xx). A. In case that either one of the thermistor detection temperature is risen A-1. Replace the fixing film unit A-2. Faulty drawer connector -> Clean the drawer connector or replace the fixing drawer cable B. In case that neither of them are not risen B-1. Check the connection of the fixing thermistor (to see if the connection of the drawer is faulty, the connector is physically removed or disconnected) -> replace the fixing film unit B-2. Check the connection of the IH power connector (to see if the connector is physically removed or disconnected, or the cable is caught) B-3. Replace the IH power unit B-4. Replace the DC controller PCB NOTE: After performing the above Solutions work, go through the following to clear the error: COPIER> FUNCTION> CLEAR> ERR
- Code: E001-0001
- Description: Abnormal temperature rise of fixing main thermistor. Fixing main thermistor (THM1) sensed an abnormal high temperature. (ASIC detection)
- Solutions: Check the detection temperature of the fixing main thermistor (THM1) in service mode (COPIER> DISPLAY> ANALOG> FIX-UC). A. In case that the detection temperature is 250 degC A-1. The cable of the fixing main thermistor is caught -> replace the fixing film unit B. In case that the detection temperature is other than 250 degC B-1. Replace the DC controller PCB NOTE: After performing the above Solutions work, go through the following to clear the error: COPIER> FUNCTION> CLEAR> ERR
- Code: E001-0002
- Description: Abnormal temperature rise of fixing subthermistor 1 (THM3). Fixing subthermistor 1 (THM3) sensed an abnormal high temperature. (ASIC detection)
- Solutions: Check the detection temperature of the fixing sub thermistor 1 (THM3) in service mode (COPIER> DISPLAY> ANALOG> FIX-UE). A. In case that the detection temperature is 250 degC A-1. The cable of the fixing sub thermistor 1 is caught -> replace the fixing film unit B. In case that the detection temperature is other than 250 degC B-1. Location of the fixing main thermistor is inappropriate -> replace the fixing film unit B-2. Replace the DC controller PCB NOTE: After performing the above Solutions work, go through the following to clear the error: COPIER> FUNCTION> CLEAR> ERR
- Code: E001-0003
- Description: Abnormal temperature rise of fixing subthermistor 2 (THM4). Fixing subthermistor 2 (THM4) sensed an abnormal high temperature. (ASIC detection)
- Solutions: Check the detection temperature of the fixing sub thermistor 2 (THM4) in service mode (COPIER> DISPLAY> ANALOG> FIX-UE2). A. In case that the detection temperature is 250 degC A-1. The cable of the fixing sub thermistor 2 is caught ->replace the fixing film unit B. In case that the detection temperature is other than 250 degC B-1. Location of the fixing main thermistor is inappropriate -> replace the fixing film unit B-2. Replace the DC controller PCB NOTE: After performing the above Solutions work, go through the following to clear the error: COPIER> FUNCTION> CLEAR> ERR
- Code: E001-0011
- Description: Fixing main thermistor abnormal temperature rise. Fixing main thermistor (THM1) detected abnormal high temperature. (software detection)
- Solutions: Check the detection temperature of the fixing main thermistor (THM1) in service mode (COPIER> DISPLAY> ANALOG> FIX-UC). A. In case that the detection temperature is 250 degC A-1. The cable of the fixing main thermistor is caught -> replace the fixing film unit B. In case that the detection temperature is other than 250 degC B-1. Replace the DC controller PCB NOTE: After performing the above Solutions work, go through the following to clear the error: COPIER> FUNCTION> CLEAR> ERR
- Code: E001-0012
- Description: Fixing sub thermistor 1 (THM3) abnormal temperature rise. Fixing sub thermistor 1 (THM3) detected abnormal high temperature. (software detection)
- Solutions: Check the detection temperature of the fixing sub thermistor 1 (THM3) in service mode (COPIER> DISPLAY> ANALOG> FIX-UE). A. In case that the detection temperature is 250 degC A-1. The cable of the fixing sub thermistor 1 is caught -> replace the fixing film unit B. In case that the detection temperature is other than 250 degC B-1. Location of the fixing main thermistor is inappropriate -> replace the fixing film unit B-2. Replace the DC controller PCB NOTE: After performing the above Solutions work, go through the following to clear the error: COPIER> FUNCTION> CLEAR> ERR
- Code: E001-0013
- Description: Fixing sub thermistor 2 (THM4) abnormal temperature rise. Fixing sub thermistor 2 (THM4) detected abnormal high temperature. (software detection)
- Solutions: Check the detection temperature of the fixing sub thermistor 2 (THM4) in service mode (COPIER> DISPLAY> ANALOG> FIX-UE2). A. In case that the detection temperature is 250 degC A-1. The cable of the fixing sub thermistor 2 is caught -> replace the fixing film unit B. In case that the detection temperature is other than 250 degC B-1. Location of the fixing main thermistor is inappropriate -> replace the fixing film unit B-2. Replace the DC controller PCB NOTE: After performing the above Solutions work, go through the following to clear the error: COPIER> FUNCTION> CLEAR> ERR
- Code: E001-0014
- Description: Abnormal temperature rise of Fixing Edge Rear Thermistor (THM5). The Fixing Edge Rear Thermistor (THM5) detected abnormal high temperature (software detection).
- Solutions: Check the detected temperature of the Fixing Edge Rear Thermistor (THM5) in service mode (COPIER > DISPLAY > ANALOG > FIX-UE). A. When the detected temperature was 260 deg C or higher A-1. Cable of the Fixing Edge Rear Thermistor is caught. -> Replace the Fixing Film Unit. B. When the detected temperature was lower than 260 deg C B-1. The Fixing Main Thermistor is not securely attached. -> Replace the Fixing Film Unit. B-2. Replace the DC Controller PCB. NOTE: After performing the Solutions work above, go through the following to clear the error: COPIER > FUNCTION > CLEAR > ERR.
- Code: E001-0015
- Description: Abnormal Temperature Rise of Fixing Edge Front Thermistor (THM2). The Fixing Edge Front Thermistor (THM2) detected abnormal high temperature (software detection)
- Solutions: Check the detected temperature of the Fixing Edge Front Thermistor (THM2) in service mode (COPIER > DISPLAY > ANALOG > FIX-UE2) A. When the detected temperature was 260 deg C or higher A-1. Cable of the Fixing Edge Front Thermistor is caught. -> Replace the Fixing Film Unit. B. When the detected temperature was lower than 260 deg C B-1. The Fixing Main Thermistor is not securely attached. -> Replace the Fixing Film Unit. B-2. Replace the DC Controller PCB. NOTE: After performing the Solutions work above, go through the following to clear the error: COPIER > FUNCTION > CLEAR > ERR
- Code: E003-0001
- Description: Fixing Film abnormally low temperature. After standby, fixing main thermistor (THM1) detected less or equal to 110 degrees Celsius in succession for 1 second.
- Solutions: 1. Check the rear louver. (If the rear of the machine is close to the wall, temperature of the power supply area may rise) 2. Check the detection temperature of the thermistor in service mode (COPIER> DISPLAY> ANALOG> FIXxx). A. In case that either one of the thermistor detection temperature is risen A-1. Check the fixing film unit (to see if the location of the thermistor is inappropriate or the thermistor failure) -> replace the fixing film unit A-2. Faulty drawer connector -> clean the drawer connector or replace the fixing drawer cable B. In case that neither of them are not risen B-1. Check the connection of the fixing thermistor (to see if the connection of the drawer is faulty, the connector is physically removed or disconnected) -> replace the fixing film unit B-2. Check the connection of the IH power connector (to see if the connector is physically removed or disconnected, or the cable is caught) B-3. Replace the IH power unit B-4. Replace the DC controller PCB NOTE: After performing the above Solutions work, go through the following to clear the error: COPIER> FUNCTION> CLEAR> ERR
- Code: E004-0201
- Description: Fixing Film temperature difference error 1. Difference of detected temperature between the fixing subthermistor 2 (THM4) and the fixing subthermistor 1 (THM3) is bigger than the rated value.
- Solutions: 1. Fixing main /sub thermistor (THM1-1/2/3) connector disconnetion (pinching wire, broken wire) -> replace the fixing film unit 2. Check the rotation of the fixing motor (to see if the connector is physically removed or disconnected) -> replace the fixing motor or the harness 3. Faulty drawer connector -> clean the drawer connector or replace the fixing drawer cable 4. Replace the DC controller PCB
- Code: E004-0202
- Description: Fixing Film temperature difference error 2. Difference of detected temperature between the fixing main thermistor (THM1) and the fixing subthermistor 1 (THM3) are bigger than the rated value.
- Solutions: 1. Fixing main /sub thermistor (THM1-1/2/3) connector disconnetion (pinching wire, broken wire) -> replace the fixing film unit 2. Check the rotation of the fixing motor (to see if the connector is physically removed or disconnected) -> replace the fixing motor or the harness 3. Faulty drawer connector -> clean the drawer connector or replace the fixing drawer cable 4. Replace the DC controller PCB
- Code: E004-0203
- Description: Fixing Film temperature difference error 3. Difference of detected temperature between the fixing main thermistor (THM1) and the fixing subthermistor 2 (THM1) are bigger than the rated value.
- Solutions: 1. Fixing main /sub thermistor (THM1-1/2/3) connector disconnetion (pinching wire, broken wire) -> replace the fixing film unit 2. Check the rotation of the fixing motor (to see if the connector is physically removed or disconnected) -> replace the fixing motor or the harness 3. Faulty drawer connector -> clean the drawer connector or replace the fixing drawer cable 4. Replace the DC controller PCB
- Code: E004-0214
- Description: Fixing Film temperature difference error 4. Temperature difference between the Fixing Edge Front Thermistor (THM2) and the Fixing Edge Rear Thermistor (THM5) is 50 deg C or greater
- Solutions: 1. Replace the Fixing Film Unit. 2. Replace the Fixing Motor/Harness. 3. Clean the Drawer Connector/Replace the Fixing Drawer Harness. 4. Replace the DC Controller PCB.
- Code: E004-0215
- Description: Fixing Film displacement error. Temperature difference between the Fixing Edge Front Thermistor (THM2) and the Fixing Edge Rear Thermistor (THM5) was 20 deg C or greater when checking operation of the Fixing Film.
- Solutions: Replace the Fixing Film Unit.
- Code: E004-0301
- Description: IH overcurrent detection error. Detected an overcurrent on IH power supply board.
- Solutions: 1. Faulty fixing film unit -> replace the fixing film unit 2. Faulty fixing IH unit -> replace the fixing IH unit 3. Faulty IH power PCB -> replace the IH power PCB
- Code: E004-0401
- Description: 12V failure error. Detected abnormality on the 12V power supply line.
- Solutions: 1. Check the Fixing Film -> Replace the Fixing Film Unit when it is damaged. 2. Check connection of the Fixing Thermoswitch (TP2) (to see if Thermoswitch is being turned OFF/open circuit). -> Replace the Fixing Film Unit. 3. Replace the Relay PCB. 4. Replace the DC Controller PCB. 5. Replace the IH power supply. NOTE: After performing the Solutions work above, go through the following to clear the error: COPIER > FUNCTION > CLEAR > ERR
- Code: E004-0501
- Description: Connection error of Fixing Main Thermistor or Fixing Edge Front Thermistor. Connection detection signal for the Fixing Main Thermistor or Fixing Edge Front Thermistor could not be detected
- Solutions: 1. Check connection of the Fixing Film Unit. -> Replace the Fixing Film Unit when it is damaged. 2. Failure in Drawer Connector. -> Clean the Drawer Connector/Replace the Fixing Drawer Harness
- Code: E004-0502
- Description: Connection error of Fixing Sub Thermistor 1/2 or Fixing Edge Rear Thermistor. Connection detection signal for Fixing Sub Thermistor 1/2 or Fixing Edge Rear Thermistor could not be detected
- Solutions: 1. Check connection of the Fixing Film Unit. -> Replace the Fixing Film Unit when it is damaged. 2. Failure in Drawer Connector. -> Clean the Drawer Connector/Replace the Fixing Drawer Harness
- Code: E004-0702
- Description: IH power supply relay abnormality.Voltage shows abnormal value even with the relay-off
- Solutions: IH power supply replacement
- Code: E005-0000
- Description: Fixing Web level absence error. The count exceeded 60,000 (using A4/Letter size or smaller paper) after the Fixing Web Level Sensor detected absence of the web
- Solutions: 1. Check the Fixing Web. 2. When the Fixing Web is replaced, execute the following to clear the counter value: COPIER > COUNTER > DRBL-1 > FX-WEB1 to 4, or COPIER> COUNTER>MISC>FX-WEB. Then, turn OFF and then ON the main power. 3. Check the Sensor Harness. 4. Replace the Web Level Sensor (PS102). 5. Replace the Torsion Spring. 6. Replace the Level Detection Arm. 7. Replace the Web Sensor Support Plate
- Code: E006-0001
- Description: Fixing Feed drawer connection error. Fixing Feed drawer connector is abnormal (Sensor cannot detect)
- Solutions: 1. Fixing Feed drawer connector has connection failure 2. Wire harness failure 3. Sensor failure
- Code: E006-0002
- Description: Fixing Feed drawer connection error. Fixing feed knob of fixing drawer is abnormal (Sensor cannot detect)
- Solutions: 1. Fixing feed knob of fixing drawer has connection failure 2. Wire harness failure 3. Sensor failure
- Code: E008-0002
- Description: Fixing Film Unit life detection error. Total rotation time of the Fixing Film reached 5206 hours.
- Solutions: 1. Life of the Fixing Film Unit -> Replace the Fixing Film Unit. 2. When the Fixing Film Unit is replaced, turn OFF and then ON the main power after executing the following: COPIER > COUNTER > DRBL-1 > FX-BLT-U.
- Code: E008-0003
- Description: Fixing Film Unit life detection error. Count of the number of fed sheets through the Fixing Film reached approx. 360,000 sheets (A4/LTR).
- Solutions: 1. Life of the Fixing Film Unit -> Replace the Fixing Film Unit. 2. When the Fixing Film Unit is replaced, turn OFF and then ON the main power after executing the following: COPIER > COUNTER > DRBL-1 > FX-BLT-U. NOTE: Only applicable under the following condition: OPTION > IMG-FIX > FX-ERRSW = 1. The print counter setting value can be changed by selecting the following: OPTION > IMG-FIX > FX-U-ERR.
- Code: E009-0500
- Description: Pressure unit pressure release HP search error. Home position for engagement/disengagement of the Fixing Assembly could not be detected.
- Solutions: 1. Check connectors of the Fixing Motor (M48), Pressure Roller HP Sensor (PS73) and Semi-pressure Sensor (PS102). 2. Check harness of the corresponding parts. -> Replace the harness when it is disconnected. 3. Check the Fixing Pressure Release Drive System Gear. -> Replace the gear when it is damaged. 4. Replace the Pressure Roller HP Sensor (PS73) and Semi-pressure Sensor (PS102). 5. Replace the Fixing Motor (M48). 6. Replace the Fixing Feed Driver PCB. 7. Replace the DC Controller PCB.
- Code: E012-0101
- Description: A. Drum Speed Detection PCB (Y) 1/2 signal error (Controller Version 2x.xx or later) B. Drum motor (Y) error (Prior to Controller Version 1x.xx). A. This error occurs when the Drum Speed Detection PCB (Y) 1/2 signal error is detected. B. The lock signal for the drum motor (Y) (M21) cannot be detected within a specified period. • Connector disconnected, Breaking (Breaking (shorting)) • Drum (unit) not inserted • Drum unit failure • Encoder failure (This occurs in very rare cases.)
- Solutions: A: A-1. Check the connection of the Drum Speed Detection PCB (Y) 1/2 (UN20/21). (Sensor side) Sensor side: J7316, J7317, J8019 A-2. Check that the Encoder Wheel of the Drum Speed Detection PCB (Y) 1/2 is properly installed. A-3. Check the connection of the Drum ITB Driver PCB (UN6). PCB side: J1902 A-4. Take out the Drum Speed Detection PCB (Y) 1/2 to clean the Drum Speed Detection PCB (Y) 1/2 and Encoder Wheel. A-5. Replace the Drum Speed Detection PCB (Y) 1/2. A-6. Replace the Drum ITB Driver PCB. B: B-1. Check the connection between the drum motor (Y) (M21) and the drum ITB driver PCB (UN6). (Connection of the connector, Breaking (Breaking (shorting))) Motor side: J7300/J8019, PCB side: J1902 B-2. Check the connection between the drum speed detection PCB (Y) (UN20/21) and the drum ITB driver PCB. (Connection of the connector, Breaking (Breaking (shorting))) Motor side: J7316/J7317/J8019, PCB side: J1902 B-3. Reinstall the drum unit (Y). B-4. Replace the drum unit. (Drum drive may be overloaded due to peeling of the blade, etc.) B-5. Replace the drum ITB driver PCB. NOTE: In some rare cases, this error occurs when the encoder is not installed with the drum speed detection PCB or when dirt is applied to the sensor surface of the drum speed detection PCB.
- Code: E012-0102
- Description: A. Drum Speed Detection PCB (Y) 1 signal error (Controller Version 2x.xx or later) B. Drum motor (Y) error (Prior to Controller Version 1x.xx). A. The signal is not detected for 80msec or more. B. Lock signal of Drum motor (Y) (M21) cannot be detected for the specified period of time after first detection • Connector disconnected, Breaking (Breaking (shorting)) • Drum (unit) not inserted • Drum unit failure • Encoder failure (This occurs in very rare cases.)
- Solutions: A: A-1. Check the connection of the Drum Speed Detection PCB (Y) 1 (UN20). Sensor side: J7316, J8016PCB side:J1910 A-2. Take out the Drum Speed Detection PCB (Y) 1 to clean. A-3. Replace the Drum Speed Detection PCB (Y) 1. A-4. Check if the Harness of the Drum Speed Detection PCB (Y) 1 is faulty. (Replace the Harness if it’s disconnected.) A-5. Replace the Drum ITB Driver PCB (UN6). B: B-1. Check the connection between the drum motor (Y) (M21) and the drum ITB driver PCB (UN6). (Connection of the connector, Breaking (Breaking (shorting))) Motor side: J7300/J8019, PCB side: J1920 B-2. Check the connection between the drum speed detection PCB (Y) (UN20/21) and the drum ITB driver PCB. (Connection of the connector, Breaking (Breaking (shorting))) Motor side: J7316/J7317/J8016, PCB side: J1910 B-3. Reinstall the drum unit (Y). B-4. Replace the drum unit. (Drum drive may be overloaded due to peeling of the blade, etc.) B-5. Replace the drum ITB driver PCB. NOTE: In some rare cases, this error occurs when the encoder is not installed with the drum speed detection PCB or when dirt is applied to the sensor surface of the drum speed detection PCB.
- Code: E012-0103
- Description: Drum Speed Detection PCB (Y) 2 signal error. The signal is not detected for 80 msec or more.
- Solutions: 1. Check the connection of the Drum Speed Detection PCB (Y) 2 (UN21). Sensor side: J7317, J8019PCB side:J1902 2. Take out the Drum Speed Detection PCB (Y) 2 to clean. 3. Replace the Drum Speed Detection PCB (Y) 2. 4. Check if the Harness of the Drum Speed Detection PCB (Y) 2 is faulty. (Replace the Harness if it’s disconnected.) 5. Replace the Drum ITB Driver PCB (UN6).
- Code: E012-0104
- Description: Drum Speed Detection PCB (Y) Encoder Wheel error. This error occurs when the Drum Speed Detection PCB (Y) Encoder Wheel error is detected.
- Solutions: 1. Take out the Drum Speed Detection PCB (Y) to clean the Drum Speed Detection PCB (Y) 1/2 (UN20/21) and Encoder Wheel. 2. Replace the Encoder Wheel. 3. Replace the Drum Speed Detection PCB (Y) 1/2. 4. Replace the Drum ITB Driver PCB (UN6).
- Code: E012-0105
- Description: Drum Motor (Y) control error. Unstable rotation of the Drum Motor (Y)
- Solutions: 1. Check if the Drum Unit (Y) is installed. 2. Take out the Drum Speed Detection PCB (Y) to clean the Drum Speed Detection PCB (Y) 1/2 (UN20/21) and Encoder Wheel. 3. Remove and then reinstall the Process Unit (Bk). 4. Replace the Drum Unit (Y). 5. Replace the Drum ITB Driver PCB (UN6).
- Code: E012-0106
- Description: Drum Motor (Y) rotation error. The Drum Motor (Y) is not rotating at the specified speed, or it is stopped.
- Solutions: 1. Check the connection between the Drum Motor and Drum ITB Driver PCB (UN6). Sensor side: J7300, J8019PCB side: J1902 2. Check the ITB. Check to see if the ITB is displaced or ripped. Refer to E075 if the ITB is displaced. 3. Replace the ITB Cleaning Blade. 4. Replace the Drum ITB Driver PCB (UN6).
- Code: E012-0201
- Description: A. Drum Speed Detection PCB (M) 1/2 signal error (Controller Version 2x.xx or later) B. Drum motor (M) error (Prior to Controller Version 1x.xx). A. This error occurs when the Drum Speed Detection PCB (M) 1/2 signal error is detected. B. The lock signal for the drum motor (M) (M23) cannot be detected within a specified period. • Connector disconnected, Breaking (Breaking (shorting)) • Drum (unit) not inserted • Drum unit failure • Encoder failure (This occurs in very rare cases.)
- Solutions: A: A-1. Check the connection of the Drum Speed Detection PCB (M) 1/2 (UN22/23). (Sensor side) Sensor side: J7314, J7315, J8020 A-2. Check that the Encoder Wheel of the Drum Speed Detection PCB (M) 1/2 is properly installed. A-3. Check the connection of the Drum ITB Driver PCB (UN6). PCB side: J1910 A-4. Take out the Drum Speed Detection PCB (M) 1/2 to clean the Drum Speed Detection PCB (M) 1/2 and Encoder Wheel. A-5. Replace the Drum Speed Detection PCB (M) 1/2. A-6. Replace the Drum ITB Driver PCB. B: B-1. Check the connection of the drum motor (M) (M23). (Connection of the connector, Breaking (Breaking (shorting))) Motor side: J7302/J8020, PCB side: J1902 B-2. Check the connection between the drum speed detection PCB (M) (UN22/23) and the drum ITB driver PCB (UN6). (Connection of the connector, Breaking (Breaking (shorting))) Motor side: J7314/J7315/J8020, PCB side: J1902 B-3. Reinstall the drum unit (M). B-4. Replace the drum unit. (Drum drive may be overloaded due to peeling of the blade, etc.) B-5. Replace the drum ITB driver PCB. NOTE: In some rare cases, this error occurs when the encoder is not installed with the drum speed detection PCB or when dirt is applied to the sensor surface of the drum speed detection PCB.
- Code: E012-0202
- Description: A. Drum Speed Detection PCB (M) 1 signal error (Controller Version 2x.xx or later) B. Drum motor (M) error (Prior to Controller Version 1x.xx). A. The signal is not detected for 80 msec or more. B. Lock signal of Drum motor (M) (M23) cannot be detected for the specified period of time after first detection • Connector disconnected, Breaking (Breaking (shorting)) • Drum (unit) not inserted • Drum unit failure • Encoder failure (This occurs in very rare cases.)
- Solutions: A: A-1. Check the connection of the Drum Speed Detection PCB (M) 1 (UN22). Sensor side: J7314, J8020PCB side:J1902 A-2. Take out the Drum Speed Detection PCB (M) 1 to clean. A-4. Replace the Drum Speed Detection PCB (M) 1. A-5. Check if the Harness of the Drum Speed Detection PCB (M) 1 is faulty. (Replace the Harness if it’s disconnected.) A-6. Replace the Drum ITB Driver PCB (UN6). B: B-1. Check the connection of the drum motor (M) (M23). (Connection of the connector, Breaking (Breaking (shorting))) Motor side: J7302/J8020, PCB side: J1902 B-2. Check the connection between the drum speed detection PCB (M) (UN22/23) and the drum ITB driver PCB (UN6). (Connection of the connector, Breaking (Breaking (shorting))) Motor side: J7314/J7315/J8020, PCB side: J1902 B-3. Reinstall the drum unit (M). B-4. Replace the drum unit. (Drum drive may be overloaded due to peeling of the blade, etc.) B-5. Replace the drum ITB driver PCB. NOTE: In some rare cases, this error occurs when the encoder is not installed with the drum speed detection PCB or when dirt is applied to the sensor surface of the drum speed detection PCB.
- Code: E012-0203
- Description: Drum Speed Detection PCB (M) 2 signal error. The signal is not detected for 80 msec or more.
- Solutions: 1. Check the connection of the Drum Speed Detection PCB (M) 2 (UN23). Sensor side: J7315, J8020PCB side:J1902 2. Take out the Drum Speed Detection PCB (M) 2 to clean. 4. Replace the Drum Speed Detection PCB (M) 2. 5. Check if the Harness of the Drum Speed Detection PCB (M) 2 is faulty. (Replace the Harness if it’s disconnected.) 6. Replace the Drum ITB Driver PCB (UN6).
- Code: E012-0204
- Description: Drum Speed Detection PCB (M) Encoder Wheel error. This error occurs when the Drum Speed Detection PCB (M) Encoder Wheel error is detected.
- Solutions: 1. Take out the Drum Speed Detection PCB (M) to clean the Drum Speed Detection PCB (M) 1/2 (UN22/23) and Encoder Wheel. 2. Replace the Encoder Wheel. 3. Replace the Drum Speed Detection PCB (M) 1/2. 4. Replace the Drum ITB Driver PCB (UN6).
- Code: E012-0205
- Description: Drum Motor (M) control error. Unstable rotation of the Drum Motor (M)
- Solutions: 1. Check if the Drum Unit (M) is installed. 2. Take out the Drum Speed Detection PCB (M) to clean the Drum Speed Detection PCB (M) 1/2 (UN22/23) and Encoder Wheel. 3. Remove and then reinstall the Process Unit (Bk). 4. Replace the Drum Unit (M). 5. Replace the Drum ITB Driver PCB (UN6).
- Code: E012-0206
- Description: Drum Motor (M) rotation error. The Drum Motor (M) is not rotating at the specified speed, or it is stopped.
- Solutions: 1. Check the connection between the Drum Motor and Drum ITB Driver PCB (UN6). Sensor side: J7302, J8020PCB side: J1902 2. Check the ITB. Check to see if the ITB is displaced or ripped. Refer to E075 if the ITB is displaced. 3. Replace the ITB Cleaning Blade. 4. Replace the Drum ITB Driver PCB.
- Code: E012-0301
- Description: A. Drum Speed Detection PCB (C) 1/2 signal error (Controller Version 2x.xx or later) B. Drum motor (C) error (Prior to Controller Version 1x.xx). A. This error occurs when the Drum Speed Detection PCB (C) 1/2 signal error is detected. B. The lock signal for the drum motor (C) (M25) cannot be detected within a specified period. • Connector disconnected, Breaking (Breaking (shorting)) • Drum (unit) not inserted • Drum unit failure • Encoder failure (This occurs in very rare cases.)
- Solutions: A: A-1. Check the connection of the Drum Speed Detection PCB (C) 1/2 (UN24/25). (Sensor side) Sensor side: J7312, J7313, J8021 A-2. Check that the Encoder Wheel of the Drum Speed Detection PCB (C) 1/2 is properly installed. A-3. Check the connection of the Drum ITB Driver PCB (UN6). PCB side: J1910 A-4. Take out the Drum Speed Detection PCB (C) 1/2 to clean the Drum Speed Detection PCB (C) 1/ and Encoder Wheel. A-5. Replace the Drum Speed Detection PCB (C) 1/2. A-6. Replace the Drum ITB Driver PCB. B: B-1. Check the connection between the drum motor (C) (M25) and the drum ITB driver PCB (UN6). (Connection of the connector, Breaking (Breaking (shorting))) Motor side: J7304/J8021, PCB side: J1904 B-2. Check the connection between the drum speed detection PCB (C) (UN24/23) and the drum ITB driver PCB. (Connection of the connector, Breaking (Breaking (shorting))) Motor side: J7312/J7313/J8021, PCB side: J1904 B-3. Reinstall the drum unit (C). B-4. Replace the drum unit. (Drum drive may be overloaded due to peeling of the blade, etc.) B-5. Replace the drum ITB driver PCB. NOTE: In some rare cases, this error occurs when the encoder is not installed with the drum speed detection PCB or when dirt is applied to the sensor surface of the drum speed detection PCB.
- Code: E012-0302
- Description: A. Drum Speed Detection PCB (C) 1 signal error (Controller Version 2x.xx or later) B. Drum motor (C) error (Prior to Controller Version 1x.xx). A. The signal is not detected for 80 msec or more. B. Lock signal of Drum motor (C) (M25) cannot be detected for the specified period of time after first detection • Connector disconnected, Breaking (Breaking (shorting)) • Drum (unit) not inserted • Drum unit failure • Encoder failure (This occurs in very rare cases.)
- Solutions: A: A-1. Check the connection of the Drum Speed Detection PCB (C) 1 (UN24). Sensor side: J7312, J7313, J8021PCB side:J1904 A-2. Take out the Drum Speed Detection PCB (C) 1 to clean. A-3. Replace the Drum Speed Detection PCB (C) 1. A-4. Check if the Harness of the Drum Speed Detection PCB (C) 1 is faulty. (Replace the Harness if it’s disconnected.) A-5. Replace the Drum ITB Driver PCB (UN6). B: B-1. Check the connection between the drum motor (C) (M25) and the drum ITB driver PCB (UN6). (Connection of the connector, Breaking (Breaking (shorting))) Motor side: J7304/J8021, PCB side: J1904 B-2. Check the connection between the drum speed detection PCB (C) (UN24/23) and the drum ITB driver PCB. (Connection of the connector, Breaking (Breaking (shorting))) Motor side: J7312/J7313/J8021, PCB side: J1904 B-3. Reinstall the drum unit (C). B-4. Replace the drum unit. (Drum drive may be overloaded due to peeling of the blade, etc.) B-5. Replace the drum ITB driver PCB. NOTE: In some rare cases, this error occurs when the encoder is not installed with the drum speed detection PCB or when dirt is applied to the sensor surface of the drum speed detection PCB.
- Code: E012-0303
- Description: Drum Speed Detection PCB (C) 2 signal error. The signal is not detected for 80 msec or more.
- Solutions: 1. Check the connection of the Drum Speed Detection PCB (C) 2 (UN25). Sensor side: J7313, J8021PCB side:J1904 2. Take out the Drum Speed Detection PCB (C) 2 to clean. 3. Replace the Drum Speed Detection PCB (C) 2. 4. Check if the Harness of the Drum Speed Detection PCB (C) 2 is faulty. (Replace the Harness if it’s disconnected.) 5. Replace the Drum ITB Driver PCB (UN6).
- Code: E012-0304
- Description: Drum Speed Detection PCB (C) Encoder Wheel error. This error occurs when the Drum Speed Detection PCB (C) Encoder Wheel error is detected
- Solutions: 1. Take out the Drum Speed Detection PCB (C) 1/2 to clean the Drum Speed Detection PCB (C) 1/2 (UN24/25) and Encoder Wheel. 2. Replace the Encoder Wheel. 3. Replace the Drum Speed Detection PCB (C) 1/2. 4. Replace the Drum ITB Driver PCB (UN6).
- Code: E012-0305
- Description: Drum Motor (C) control error. Unstable rotation of the Drum Motor (C)
- Solutions: 1. Check if the Drum Unit (C) is installed. 2. Take out the Drum Speed Detection PCB (C) 1/2 to clean the Drum Speed Detection PCB (C) 1/2 (UN24/25) and Encoder Wheel. 3. Remove and then reinstall the Process Unit (Bk). 4. Replace the Drum Unit (C). 5. Replace the Drum ITB Driver PCB (UN6).
- Code: E012-0306
- Description: Drum Motor (C) rotation error. The Drum Motor (C) is not rotating at the specified speed, or it is stopped.
- Solutions: 1. Check the connection between the Drum Motor and Drum ITB Driver PCB (UN6). Sensor side: J7304, J8021PCB side: J1904 2. Check the ITB. Check to see if the ITB is displaced or ripped. Refer to E075 if the ITB is displaced. 3. Replace the ITB Cleaning Blade. 4. Replace the Drum ITB Driver PCB.
- Code: E012-0401
- Description: A. Drum Speed Detection PCB (Bk) 1/2 signal error (Controller Version 2x.xx or later) B. Drum motor (Bk) error (Prior to Controller Version 1x.xx). A. This error occurs when the Drum Speed Detection PCB (Bk) 1/2 signal error is detected. B. The lock signal for the drum motor (Bk) (M19) cannot be detected within a specified period. • Connector disconnected, Breaking (Breaking (shorting)) • Drum (unit) not inserted • Drum unit failure • Encoder failure (This occurs in very rare cases.)
- Solutions: A: A-1. Check the connection of the Drum Speed Detection PCB (Bk) 1/2 (UN18/19). (Sensor side) Sensor side: J7310, J7311 A-2. Check that the Encoder Wheel of the Drum Speed Detection PCB (Bk) 1/2 is properly installed. A-3. Check the connection of the Drum ITB Driver PCB (UN6). PCB side: J1905 A-4. Take out the Drum Speed Detection PCB (Bk) 1/2 to clean the Drum Speed Detection PCB (Bk) 1/2 and Encoder Wheel. A-5. Replace the Drum Speed Detection PCB (Bk) 1/2. A-6. Replace the Drum ITB Driver PCB. B: B-1. Check the connection between the drum motor (Bk) (M19) and the drum ITB driver PCB (UN6). (Connection of the connector, Breaking (Breaking (shorting))) Motor side: J7306, PCB side: J1903 B-2. Check the connection between the drum speed detection PCB (Bk) (UN18/19) and the drum ITB driver PCB. (Connection of the connector, Breaking (Breaking (shorting))) Motor side: J7310/J7311, PCB side: J1905 B-3. Reinstall the drum unit (Bk). B-4. Replace the drum cleaning unit and the drum unit. (Drum drive may be overloaded due to peeling of the blade, etc.) B-5. Replace the drum ITB driver PCB. NOTE: In some rare cases, this error occurs when the encoder is not installed with the drum speed detection PCB or when dirt is applied to the sensor surface of the drum speed detection PCB.
- Code: E012-0402
- Description: A. Drum Speed Detection PCB (Bk) 1 signal error (Controller Version 2x.xx or later) B. Drum motor (Bk) error (Prior to Controller Version 1x.xx). A. The signal is not detected for 80 msec or more. B. Lock signal of Drum motor (Bk) (M19) cannot be detected for the specified period of time after first detection • Connector disconnected, Breaking (Breaking (shorting)) • Drum (unit) not inserted • Drum unit failure • Encoder failure (This occurs in very rare cases.)
- Solutions: A: A-1. Check the connection of the Drum Speed Detection PCB (Bk) 1 (UN18). Sensor side: J7310PCB side: J1905 A-2. Take out the Drum Speed Detection PCB (Bk) 1 to clean. A-3. Replace the Drum Speed Detection PCB (Bk) 1. A-4. Check if the Harness of the Drum Speed Detection PCB (Bk) 1 (UN18) is faulty. (Replace the Harness if it’s disconnected.) A-5. Replace the Drum ITB Driver PCB (UN6). B: B-1. Check the connection between the drum motor (Bk) (M19) and the drum ITB driver PCB (UN6). (Connection of the connector, Breaking (Breaking (shorting))) Motor side: J7306, PCB side: J1903 B-2. Check the connection between the drum speed detection PCB (Bk) (UN18/19) and the drum ITB driver PCB. (Connection of the connector, Breaking (Breaking (shorting))) Motor side: J7310/J7311, PCB side: J1905 B-3. Reinstall the drum unit (Bk). B-4. Replace the drum cleaning unit and the drum unit. (Drum drive may be overloaded due to peeling of the blade, etc.) B-5. Replace the drum ITB driver PCB. NOTE: In some rare cases, this error occurs when the encoder is not installed with the drum speed detection PCB or when dirt is applied to the sensor surface of the drum speed detection PCB.
- Code: E012-0403
- Description: Drum Speed Detection PCB (Bk) 2 signal error. The signal is not detected for 80 msec or more.
- Solutions: 1. Check the connection of the Drum Speed Detection PCB (Bk) 2 (UN19). Sensor side: J7311PCB side: J1905 2. Take out the Drum Speed Detection PCB (Bk) 2 to clean. 4. Replace the Drum Speed Detection PCB (Bk) 2. 5. Check if the Harness of the Drum Speed Detection PCB (Bk) 2 is faulty. (Replace the Harness if it’s disconnected.) 6. Replace the Drum ITB Driver PCB (UN6).
- Code: E012-0404
- Description: Drum Speed Detection PCB (Bk) Encoder Wheel error. This error occurs when the Drum Speed Detection PCB (Bk) Encoder Wheel error is detected
- Solutions: 1. Take out the Drum Speed Detection PCB (Bk) to clean the Drum Speed Detection PCB (Bk) 1/2 (UN18/19) and Encoder Wheel. 2. Replace the Encoder Wheel. 3. Replace the Drum Speed Detection PCB (Bk) 1/2. 4. Replace the Drum ITB Driver PCB (UN6).
- Code: E012-0405
- Description: Drum Motor (Bk) control error. Unstable rotation of the Drum Motor (Bk)
- Solutions: 1. Check if the Drum Unit (Bk) is installed. 2. Take out the Drum Speed Detection PCB (Bk) to clean the Drum Speed Detection PCB (Bk) 1/2 (UN18/19) and Encoder Wheel. 3. Remove and then reinstall the Process Unit (Bk). 4. Replace the Drum Unit (Bk). 5. Replace the Drum ITB Driver PCB (UN6).
- Code: E012-0406
- Description: Drum Motor (Bk) rotation error. The Drum Motor (Bk) is not rotating at the specified speed, or it is stopped.
- Solutions: 1. Check the connection between the Drum Motor and Drum ITB Driver PCB (UN6). Sensor side: J7306PCB side: J1903 2. Check the ITB. Check to see if the ITB is displaced or ripped. Refer to E075 if the ITB is displaced. 3. Replace the ITB Cleaning Blade. 4. Replace the Drum ITB Driver PCB.
- Code: E012-0501
- Description: A. ITB Drive Roller Speed Detection PCB 1/2 (UN16/17) signal error B. ITB drive motor error. A. This error occurs when the ITB Drive Roller Speed Detection PCB 1/2 (UN16/17)signal error is detected. B. The lock signal for the ITB drive motor (M3) cannot be detected within a specified period. • Connector disconnected, Breaking (Breaking (shorting)) • Drum (unit) Y/M/C/K not inserted • Peeling of the ITB cleaning blade • Encoder Y/M/C/K failure (This occurs in rare cases.)
- Solutions: A: A-1. Check the connection of the ITB Drive Roller Speed Detection PCB 1/2 (UN16/17). (Sensor side) Sensor side: J7318, J7319, J8047 A-2. Check that the Encoder Wheel of the ITB Drive Roller Speed Detection PCB 1/2 is properly installed. A-3. Check the connection of the DC controller PCB. PCB side: J1912 A-4. Manually turn the Rotor of the ITB Drive Motor (M3) clockwise and check that the ITB Rotation Sensor Encoder Wheel rotates. If the Encoder Wheel does not rotate, replace the Drum Drive Unit. A-5. Take out the ITB Drive Roller Speed Detection PCB 1/2 to clean the ITB Drive Roller Speed Detection PCB 1/2 and Encoder Wheel. A-6. Replace the ITB Drive Roller Speed Detection PCB 1/2. A-7. Replace the DC controller PCB. B: B-1. Check the connection between the ITB driver motor (M3) and the DC controller PCB. (Connection of the connector, Breaking (Breaking (shorting))) Motor side: J7518, J8011,J8050, PCB side: J1242 B-2. Check the connection of the ITB drive roller speed detection PCB 1/2 (UN16/17). (Connection of the connector, Breaking (Breaking (shorting))) Motor side: J7318, J7319, J8047, J8050 PCB side: J1242 B-3. Reinstall the 4 color drum units. (If the drum unit is not installed properly, more load is applied to ITB drive.) B-4. Replace the drum unit. (Drum drive may be overloaded due to peeling of the blade, etc.) There may be cause in each color. B-5. Replace the DC controller PCB. NOTE: In some rare cases, this error occurs when the encoder is not installed with the drum speed detection PCB or when dirt is applied to the sensor surface of the drum speed detection PCB.
- Code: E012-0502
- Description: A. ITB Drive Roller Speed Detection PCB 1 signal error B. ITB drive motor error. A. The signal is not detected for 80msec or more. B. Lock signal of ITB drive motor (M3) cannot be detected for the specified period of time after first detection • Connector disconnected, Breaking (Breaking (shorting)) • Drum (unit) Y/M/C/K not inserted • Peeling of the ITB cleaning blade • Encoder Y/M/C/K failure (This occurs in rare cases.)
- Solutions: A: A-1. Check the connection of the ITB Drive Roller Speed Detection PCB 1 (UN16). Sensor side: J7318, J8047PCB side: J1242 A-2. Take out the ITB Drive Roller Speed Detection PCB 1 to clean. A-3. Replace the ITB Drive Roller Speed Detection PCB 1. A-4. Check if the Harness of the ITB Drive Roller Speed Detection PCB 1 is faulty. (Replace the Harness if it’s disconnected.) A-5. Replace the DC controller PCB. B: B-1. Check the connection between the ITB driver motor (M3) and the DC controller PCB. (Connection of the connector, Breaking (Breaking (shorting))) Motor side: J7518, J8050 PCB side: J1242 B-2. Check the connection of the ITB drive roller speed detection PCB 1/2 (UN16/17). (Connection of the connector, Breaking (Breaking (shorting))) Motor side: J7318, J7319, J8047, J8050 PCB side: J1242 B-3. Reinstall the 4 color drum units. (If the drum unit is not installed properly, more load is applied to ITB drive.) B-4. Replace the drum unit. (Drum drive may be overloaded due to peeling of the blade, etc.) There may be cause in each color. B-5. Replace the DC controller PCB. NOTE: In some rare cases, this error occurs when the encoder is not installed with the drum speed detection PCB or when dirt is applied to the sensor surface of the drum speed detection PCB.
- Code: E012-0503
- Description: ITB Drive Roller Speed Detection PCB 2 signal error. The signal is not detected for 80 msec or more.
- Solutions: 1. Check the connection of the ITB Drive Roller Speed Detection PCB 2 (UN17). Sensor side:J7319, J8047PCB side: J1242 2. Take out the ITB Drive Roller Speed Detection PCB 2 to clean. 3. Replace the ITB Drive Roller Speed Detection PCB 2. 4. Check if the Harness of the ITB Drive Roller Speed Detection PCB 2 is faulty. (Replace the Harness if it’s disconnected.) 5. Replace the DC controller PCB.
- Code: E012-0504
- Description: ITB Drive Roller Speed Detection PCB Encoder Wheel error. This error occurs when the Drum Speed Detection PCB (Bk) Encoder Wheel error is detected.
- Solutions: 1. Take out the ITB Drive Roller Speed Detection PCB to clean the ITB Drive Roller Speed Detection PCB 1/2 (UN16/17) and Encoder Wheel. 2. Replace the Encoder Wheel. 3. Replace the ITB Drive Roller Speed Detection PCB 1/2. 4. Replace the DC controller PCB.
- Code: E012-0505
- Description: ITB Drive Motor control error. Unstable rotation of the ITB Drive Motor
- Solutions: 1. Check if the ITB (Unit) is installed. 2. Take out the ITB Drive Roller Speed Detection PCB to clean the ITB Drive Roller Speed Detection PCB 1/2 (UN16/17) and Encoder Wheel. 3. Remove and then reinstall the Process Unit (Bk). 4. Replace the ITB Unit. 5. Replace the DC controller PCB.
- Code: E012-0506
- Description: ITB Drive Motor rotation error. ITB Drive Motor is not rotating at the specified speed, or it is stopped.
- Solutions: 1. Check the connection between the ITB Drive Motor and DC controller PCB. Sensor side: J7518, J8047, J8050PCB side: J1912, J8011 2. Check the ITB. Check to see if the ITB is displaced or ripped. Refer to E075 if the ITB is displaced. 3. Replace the ITB Cleaning Blade. 4. Replace the DC controller PCB.
- Code: E012-2000
- Description: Rotation error of Drum Motor (Y/M/C/Bk) (M21/23/25/19) and ITB Drive Motor. Simultaneous rotation error in all Motors
- Solutions: 1. Check the connection of the Drum ITB Driver PCB. PCB side: J1902 to J1904 2. Check the connection of the Relay PCB. PCB side: J1805 3. Check the Interlock Switch. 4. Check if the Harness of the Drum ITB Driver PCB (UN6) is faulty.
- Code: E012-3000
- Description: Error in Drum Speed Detection PCB (UN18 to 25) of all colors. This error occurs when the Drum Speed Detection PCB (UN18 to 25) error is detected for all colors simultaneously
- Solutions: 1. Check the connection of the Drum ITB Driver PCB. PCB side: J1902, J1904, J1905 2. Check if the Harness of the Drum ITB Driver PCB (UN6) is faulty. 3. Replace the Drum ITB Driver PCB.
- Code: E012-3001
- Description: Control error of Drum Motor (Y/M/C/Bk) (M21/23/25/19). This error occurs when the Drum Motor (Y/M/C/Bk) (M21/23/25/19) control error is detected for all colors simultaneously.
- Solutions: 1. Check the Process Unit (to see if the Connector is physically removed). 2. Check the Drum Unit (to see if the Connector is physically removed).
- Code: E012-3002
- Description: Rotation error of Drum Motor (Y/M/C/Bk) (M21/23/25/19). All of the Drum Motors (Y/M/C/Bk) (M21/23/25/19) are not rotating at the specified speed, or they are stopped.
- Solutions: Check the connector of the Drum ITB Driver PCB (UN6). PCB side: J1902 to J1904
- Code: E013-0001
- Description: Waste toner feed screw lock detection error. When the waste toner pipe screw lock SW (SW10) detected the lock status for 500 msec (100 msec x 5 times) consecutively
- Solutions: • Pull out the Waste Toner Container. If it is full of toner, go to Step 1, 2, and 5. • If the Waste Toner Container is not full of toner, go to Step 1, 2, and 4. • If the Waste Toner Container is not full and the Waste Toner Pipe is not clogged with toner, go to Step 3 and 4. 1. Remove the toner in the Waste Toner Pipe. 2. Replace the Waste Toner Full Sensor and the Waste Toner Container. 3. Replace the Waste Toner Screw Lock Detection Switch (SW10). 4. Replace the Waste Toner Drive Unit. 5. Reduce the value of timing setting for waste toner full alert display (COPIER> ADJUST> MISC> WT-FL-LM) by 1.
- Code: E013-0003
- Description: Waste toner full sensor error. Output of the waste toner full sensor cannot be detected.
- Solutions: Supply when an error is detected, it is needed to restart and check the power output before the machine detects the error to determine whether the cause of the error is power supply. If there is no power output, power supply is the cause. If there is power output, factor other than power supply can be the cause of the error. 1. Check the connection between the Waste Toner Full Sensor (TS9) and thePickup feed drive PCB. (Connection of the connector, Breaking (Breaking (shorting)), Wire caught by parts) Sensor side: J8981, PCB side: J898, J1470 2. Check the connection of the 24 V Power Supply connector. 3. Replace the Waste Toner Full Sensor. 4. Replace the 24 V Power Supply.
- Code: E014-0001
- Description: Fixing motor error (At start-up). Locking was not released within 3 seconds after the fixing motor was turned on.
- Solutions: Because the DC Controller turns OFF the 38 V Power Supply when an error is detected, it is needed to restart and check the power output before the machine detects the error to determine whether the cause of the error is power supply. If there is no power output, power supply is the cause. If there is power output, factor other than power supply can be the cause of the error. 1. Check the fixing unit drive gear -> replace the gear 2. Replace the fixing motor (M48) 3. Replace the pckup feed drive PCB. 4. Check the connection of the 38 V Power Supply connector. 5. Replace the 38 V Power Supply. 6. Replace the DC controller PCB
- Code: E014-0002
- Description: Fixing motor error (At regular rotation). Locking was released for 1 second consecutively after the fixing motor (M48) was locked.
- Solutions: 1. Check the fixing unit drive gear -> replace the gear 2. Replace the fixing motor (M48) 3. Replace the pickup feed drive PCB. 4. Replace the DC controller PCB
- Code: E015-0001
- Description: Decurler incoming amount control error 1. Change of the decurler HP sensor 1 (PS88) cannot be detected even when a specified period of time elapsed after driving of the decurler incoming amount adjustment motor 1 (M50) started
- Solutions: 1. Failure of the decurler HP sensor 1 (PS88) 2. Failure of the decurler incoming amount adjustment motor 1 (M50) 3. Failure of the buffer driver PCB (UN150)
- Code: E015-0002
- Description: Decurler incoming amount control error 2. Change of the decurler HP sensor 2 (PS89) cannot be detected even when a specified period of time elapsed after driving of the decurler incoming amount adjustment motor 2 (M53) started.
- Solutions: 1. Failure of the decurler HP sensor 2 (PS89) 2. Failure of the decurler incoming amount adjustment motor 2 (M53) 3. Failure of the buffer driver PCB (UN150)
- Code: E020-0080
- Description: ITB base light intensity upper limit error. When executing ITB base correction, the average value of P wave light intensity detected/calculated is more than 900.
- Solutions: • When the value of COPIER> DISPLAY> DENS> P-LED-DA is large (153(D) or more) and the value of P-SENS-P is small, there is a high possibility that dirt is applied to the patch sensor. • This occurs only at a regular timing. When the value of COPIER> DISPLAY> DENS> DENS-S-x is small (2 digits), there is a high possibility that breaking occurred. 1. Clean the patch sensor (PS21). 2. Check the connection between the patch sensor and the Drum ITB driver PCB(UN6). (Connector, Shorting) Sensor side: J7412, J8035 PCB side: J1907 3. Check open/close operation of the patch shutter. 4. Check whether scratches/dirt are applied to the ITB. If many scratches are found, replace the ITB. If dirt is applied, clean the ITB. In this case, check the ITB cleaning blade at the same time. 5. Replace the patch sensor unit.
- Code: E020-0081
- Description: ITB base light intensity lower limit error. When executing ITB base correction, the average value of P wave light intensity detected/calculated is less than 300.
- Solutions: • When the value of COPIER> DISPLAY> DENS> P-LED-DA is large (153(D) or more) and the value of P-SENS-P is small, there is a high possibility that dirt is applied to the patch sensor. • This occurs only at a regular timing. When the value of COPIER> DISPLAY> DENS> DENS-S-x is small (2 digits), there is a high possibility that breaking occurred. 1. Clean the patch sensor (PS21). 2. Check the connection between the patch sensor and the Drum ITB driver PCB. (UN6. (Connector, Shorting) Sensor side: J7412, J8035 PCB side: J1907 3. Check open/close operation of the patch shutter. 4. Check whether scratches/dirt are applied to the ITB. If many scratches are found, replace the ITB. If dirt is applied, clean the ITB. In this case, check the ITB cleaning blade at the same time. 5. Replace the patch sensor unit.
- Code: E020-0082
- Description: Patch sensor light intensity correction error. When executing correction of patch sensor light intensity, the P wave output is not more than 500 and less than 900.
- Solutions: • When the value of COPIER> DISPLAY> DENS> P-LED-DA is large (153(D) or more) and the value of P-SENS-P is small, there is a high possibility that dirt is applied to the patch sensor. • This occurs only at a regular timing. When the value of COPIER> DISPLAY> DENS> DENS-S-x is small (2 digits), there is a high possibility that breaking occurred. 1. Clean the patch sensor (PS21). 2. Check the connection between the patch sensor and the Drum ITB driver PCB. (Connector, Shorting) Sensor side: J7412, J8035 PCB side: J1907 3. Check open/close operation of the patch shutter. 4. Check whether scratches/dirt are applied to the ITB. If many scratches are found, replace the ITB. If dirt is applied, clean the ITB. In this case, check the ITB cleaning blade at the same time. 5. Replace the patch sensor unit.
- Code: E020-0120
- Description: Initial installation toner density sensor (Y) output lower limit error. When executing the developing assembly initial installation mode (COPIER> FUNCTION> INSTALL> INISET-Y), the output level does not reach 128 even when control voltage of the toner density sensor reached 255 or more.
- Solutions: 1. Check the connection between the toner density sensor and the DC controller PCB. (Connector, Breaking (Breaking (shorting))) <Y> sensor side: J7133, J8028, J8087 PCB side: J1244, J8085 <M> sensor side: J7134, J8029, J8088 PCB side: J1244, J8085 <C> sensor side: J7135, J8030, J8089 PCB side: J1244, J8086 <Bk> sensor side: J7146, J8015, J8117 PCB side: J1244, J8080 2. Check whether the toner density sensor is not disconnected or Breaking (Breaking (shorting)) occurs. 3. Replace the developing assembly.
- Code: E020-0124
- Description: Initial installation patch (Y) density lower limit error. When executing the developing assembly initial installation mode (COPIER> FUNCTION> INSTALL> INISET-Y), the ATR patch detection value (SigD) is less than 79.
- Solutions: • When the value of COPIER> DISPLAY> DENS> P-LED-DA is large (153(D) or more) and the value of P-SENS-P is small, there is a high possibility that dirt is applied to the patch sensor. • This occurs only at a regular timing. When the value of COPIER> DISPLAY> DENS> DENS-S-x is small (2 digits), there is a high possibility that breaking occurred. 1. Check whether the developing assembly and the drum unit are properly installed. 2. Clean the patch sensor (PS21). 3. Check the connection between the patch sensor and the Drum ITB driver PCB (UN6). (Connector, Breaking (shorting)) Sensor side: J7412, J8035 PCB side: J1907 4. Check open/close operation of the patch shutter. 5. Clean or replace the ITB. • Check whether the ITB belt is dirty or not. If it is dirty, perform cleaning with the service mode (COPIER> FUNCTION> CLEANING> TBLTCLN). • If it is assumed that this error occurred due to scratches on the ITB, replace the ITB. 6. Replace the patch sensor unit. 7. Replace the developing assembly
- Code: E020-0130
- Description: Initial installation toner density sensor (Y) output upper limit error. When executing developing assembly initial installation mode (COPIER> FUNCTION> INSTALL> INISET-Y), the output level does not reach 128 even when control voltage of the toner density sensor became less than 55.
- Solutions: 1. Check the connection between the toner density sensor and the DC controller PCB. (Connector, Shorting) <Y> sensor side: J7133, J8028, J8087 PCB side: J1244, J8085 <M> sensor side: J7134, J8029, J8088 PCB side: J1244, J8085 <C> sensor side: J7135, J8030, J8089 PCB side: J1244, J8086 <Bk> sensor side: J7146, J8015, J8117 PCB side: J1244, J8080 2. Check whether disconnection or shorting of the toner density sensor occurs or not. 3. Replace the developing assembly.
- Code: E020-0134
- Description: Initial installation patch (Y) density upper limit error. When executing developing assembly initial installation mode (COPIER> FUNCTION> INSTALL> INISET-Y), the ATR patch output (SigD) is more than 970.
- Solutions: • When the value of COPIER> DISPLAY> DENS> P-LED-DA is large (153(D) or more) and the value of P-SENS-P is small, there is a high possibility that dirt is applied to the patch sensor. • This occurs only at a regular timing. When the value of COPIER> DISPLAY> DENS> DENS-S-x is small (2 digits), there is a high possibility that breaking occurred. 1. Check whether the developing assembly and the drum unit are properly installed. 2. Clean the patch sensor (PS21). 3. Check the connection between the patch sensor and the Drum ITB driver PCB (UN6). (Connector, Shorting) Sensor side: J7412, J8035 PCB side: J1907 4. Check open/close operation of the patch shutter. 5. Clean or replace the ITB. • Check whether the ITB belt is dirty or not. If it is dirty, perform cleaning with the service mode (COPIER> FUNCTION> CLEANING> TBLTCLN). • If it is assumed that this error occurred due to scratches on the ITB, replace the ITB. 6. Replace the patch sensor unit. 7. Replace the developing assembly.
- Code: E020-0136
- Description: Initial installation patch (Y) sampling error. When executing developing assembly initial installation mode (COPIER> FUNCTION> INSTALL> INISET-Y), the variation before average patch P wave light intensity is more than 100.
- Solutions: • When the value of COPIER> DISPLAY> DENS> P-LED-DA is large (153(D) or more) and the value of P-SENS-P is small, there is a high possibility that dirt is applied to the patch sensor. • This occurs only at a regular timing. When the value of COPIER> DISPLAY> DENS> DENS-S-x is small (2 digits), there is a high possibility that breaking occurred. 1. Check whether the developing assembly and the drum unit are properly installed. 2. Clean the patch sensor (PS21). 3. Check the connection between the patch sensor and the Drum ITB driver PCB (UN6). (Connector, Shorting) Sensor side: J7412, J8035 PCB side: J1907 4. Check open/close operation of the patch shutter. 5. Clean or replace the ITB. • Check whether the ITB belt is dirty or not. If it is dirty, perform cleaning with the service mode (COPIER> FUNCTION> CLEANING> TBLTCLN). • If it is assumed that this error occurred due to scratches on the ITB, replace the ITB. 6. Replace the patch sensor unit. 7. Replace the developing assembly.
- Code: E020-0190
- Description: Patch (Y) density lower limit error. The ATR patch detection output (SigD) is less than 79.
- Solutions: • When the value of COPIER> DISPLAY> DENS> P-LED-DA is large (153(D) or more) and the value of P-SENS-P is small, there is a high possibility that dirt is applied to the patch sensor. • This occurs only at a regular timing. When the value of COPIER> DISPLAY> DENS> DENS-S-x is small (2 digits), there is a high possibility that breaking occurred. 1. Check whether the developing assembly and the drum unit are properly installed. 2. Clean the patch sensor (PS21). 3. Check the connection between the patch sensor and the Drum ITB driver PCB (UN6). (Connector, Shorting) Sensor side: J7412, J8035 PCB side: J1907 4. Check open/close operation of the patch shutter. 5. Check whether scratches/dirt are applied to the ITB. If many scratches are found, replace the ITB. If dirt is applied, clean the ITB. In this case, check the ITB cleaning blade at the same time. 6. Replace the patch sensor unit. NOTE: This error also occurs when there is not enough toner in the developing assembly. In this case, check the supplyrelated parts in the developing assembly.
- Code: E020-0191
- Description: Patch (Y) density upper limit error. The ATR patch detection output (SigD) is more than 970.
- Solutions: • When the value of COPIER> DISPLAY> DENS> P-LED-DA is large (153(D) or more) and the value of COPIER> DISPLAY > DENS >P-SENS-P is small, there is a high possibility that dirt is applied to the patch sensor. • This occurs only at a regular timing. When the value of COPIER> DISPLAY> DENS> DENS-S-x is small (2 digits), there is a high possibility that breaking occurred. 1. Check whether the developing assembly and the drum unit are properly installed. 2. Clean the patch sensor (PS21). 3. Check the connection between the patch sensor and the Drum ITB driver PCB (UN6). (Connector, Shorting) Sensor side: J7412, J8035 PCB side: J1907 4. Check open/close operation of the patch shutter. 5. Check whether scratches/dirt are applied to the ITB. If many scratches are found, replace the ITB. If dirt is applied, clean the ITB. In this case, check the ITB cleaning blade at the same time. 6. Replace the patch sensor unit. NOTE: This error also occurs when there is not enough toner in the developing assembly. In this case, check the supplyrelated parts in the developing assembly.
- Code: E020-01A0
- Description: Toner density sensor (Y) output lower limit error. The toner density sensor output (Vsig_ind) is less than 43.
- Solutions: 1. Check the connection between the toner density sensor and the DC controller PCB. (Connector, Breaking (shorting)) <Y> sensor side: J7133, J8028, J8087 PCB side: J1244, J8085 <M> sensor side: J7134, J8029, J8088 PCB side: J1244, J8085 <C> sensor side: J7135, J8030, J8089 PCB side: J1244, J8086 <Bk> sensor side: J7146, J8015, J8117 PCB side: J1244, J8080 2. Check whether disconnection or shorting of the toner density sensor occurs or not. 3. Replace the developing assembly
- Code: E020-01A2
- Description: Toner density sensor (Y) output upper limit error. The toner density sensor output (Vsig_ind) is less than 247.
- Solutions: 1. Check the connection between the toner density sensor and the DC controller PCB. (Connector, Breaking (shorting)) <Y> sensor side: J7133, J8028, J8087 PCB side: J1244, J8085 <M> sensor side: J7134, J8029, J8088 PCB side: J1244, J8085 <C> sensor side: J7135, J8030, J8089 PCB side: J1244, J8086 <Bk> sensor side: J7146, J8015, J8117 PCB side: J1244, J8080 2. Check whether disconnection or shorting of the toner density sensor occurs or not. 3. Replace the developing assembly.
- Code: E020-01C2
- Description: Patch (Y) sampling error. The variation before average patch P wave light intensity is more than 100
- Solutions: 1. Check whether the developing assembly and the drum unit are properly installed. 2. Clean the patch sensor (PS21). 3. Check the connection between the patch sensor and the Drum ITB driver PCB (UN6). (Connector, Breaking (shorting)) Sensor side: J7412, J8035 PCB side: J1907 4. Clean or replace the ITB. • Check whether the ITB belt is dirty or not. If it is dirty, perform cleaning with the service mode (COPIER> FUNCTION> CLEANING> TBLT-CLN). • If it is assumed that this error occurred due to scratches on the ITB, replace the ITB. 5. Replace the patch sensor unit. 6. Replace the developing assembly. (Check whether there is not uneven coating on the developing sleeve.)
- Code: E020-0220
- Description: Initial installation toner density sensor (M) output lower limit error. When executing the developing assembly initial installation mode (COPIER> FUNCTION> INSTALL> INISET-M), the output level does not reach 128 even when control voltage of the toner density sensor reached 255 or more.
- Solutions: 1. Check the connection between the toner density sensor and the DC controller PCB. (Connector, Breaking (Breaking (shorting)) <Y> sensor side: J7133, J8028, J8087 PCB side: J1244, J8085 <M> sensor side: J7134, J8029, J8088 PCB side: J1244, J8085 <C> sensor side: J7135, J8030, J8089 PCB side: J1244, J8086 <Bk> sensor side: J7146, J8015, J8117 PCB side: J1244, J8080 2. Check whether the toner density sensor is not disconnected or Breaking (Breaking (shorting)) occurs. 3. Replace the developing assembly.
- Code: E020-0224
- Description: Initial installation patch (M) density lower limit error. When executing the developing assembly initial installation mode (COPIER> FUNCTION> INSTALL> INISET-M), the ATR patch detection value (SigD) is less than 79
- Solutions: • When the value of COPIER> DISPLAY> DENS> P-LED-DA is large (153(D) or more) and the value of P-SENS-P is small, there is a high possibility that dirt is applied to the patch sensor. • This occurs only at a regular timing. When the value of COPIER> DISPLAY> DENS> DENS-S-x is small (2 digits), there is a high possibility that breaking occurred. 1. Check whether the developing assembly and the drum unit are properly installed. 2. Clean the patch sensor (PS21). 3. Check the connection between the patch sensor and the Drum ITB driver PCB (UN6). (Connector, Breaking (shorting)) Sensor side: J7412, J8035 PCB side: J1907 4. Check open/close operation of the patch shutter. 5. Clean or replace the ITB. • Check whether the ITB belt is dirty or not. If it is dirty, perform cleaning with the service mode (COPIER> FUNCTION> CLEANING> TBLTCLN). • If it is assumed that this error occurred due to scratches on the ITB, replace the ITB. 6. Replace the patch sensor unit. 7. Replace the developing assembly.
- Code: E020-0230
- Description: Initial installation toner density sensor (M) output upper limit error. When executing developing assembly initial installation mode (COPIER> FUNCTION> INSTALL> INISET-M), the output level does not reach 128 even when control voltage of the toner density sensor became less than 55.
- Solutions: 1. Check the connection between the toner density sensor and the DC controller PCB. (Connector, Shorting) <Y> sensor side: J7133, J8028, J8087 PCB side: J1244, J8085 <M> sensor side: J7134, J8029, J8088 PCB side: J1244, J8085 <C> sensor side: J7135, J8030, J8089 PCB side: J1244, J8086 <Bk> sensor side: J7146, J8015, J8117 PCB side: J1244, J8080 2. Check whether disconnection or shorting of the toner density sensor occurs or not. 3. Replace the developing assembly.
- Code: E020-0234
- Description: Initial installation patch (M) density upper limit error. When executing developing assembly initial installation mode (COPIER> FUNCTION> INSTALL> INISET-M), the ATR patch output (SigD) is more than 970.
- Solutions: • When the value of COPIER> DISPLAY> DENS>PLED- DA is large (153(D) or more) and the value of P-SENS-P is small, there is a high possibility that dirt is applied to the patch sensor. • This occurs only at a regular timing. When the value of COPIER> DISPLAY> DENS> DENS-S-x is small (2 digits), there is a high possibility that breaking occurred. 1. Check whether the developing assembly and the drum unit are properly installed. 2. Clean the patch sensor (PS21). 3. Check the connection between the patch sensor and the Drum ITB driver PCB (UN6). (Connector, Shorting) Sensor side: J7412, J8035 PCB side: J1907 4. Check open/close operation of the patch shutter. 5. Clean or replace the ITB. • Check whether the ITB belt is dirty or not. If it is dirty, perform cleaning with the service mode (COPIER> FUNCTION> CLEANING> TBLTCLN). • If it is assumed that this error occurred due to scratches on the ITB, replace the ITB. 6. Replace the patch sensor unit. 7. Replace the developing assembly.
- Code: E020-0236
- Description: Initial installation patch (M) sampling error. When executing developing assembly initial installation mode (COPIER> FUNCTION> INSTALL> INISET-M), the variation before average patch P wave light intensity is more than 100
- Solutions: • When the value of COPIER> DISPLAY> DENS> P-LED-DA is large (153(D) or more) and the value of P-SENS-P is small, there is a high possibility that dirt is applied to the patch sensor. • This occurs only at a regular timing. When the value of COPIER> DISPLAY> DENS> DENS-S-x is small (2 digits), there is a high possibility that breaking occurred. 1. Check whether the developing assembly and the drum unit are properly installed. 2. Clean the patch sensor (PS21). 3. Check the connection between the patch sensor and the Drum ITB driver PCB (UN6). (Connector, Shorting) Sensor side: J7412, J8035 PCB side: J1907 4. Check open/close operation of the patch shutter. 5. Clean or replace the ITB. • Check whether the ITB belt is dirty or not. If it is dirty, perform cleaning with the service mode (COPIER> FUNCTION> CLEANING> TBLTCLN). • If it is assumed that this error occurred due to scratches on the ITB, replace the ITB. 6. Replace the patch sensor unit. 7. Replace the developing assembly.
- Code: E020-0290
- Description: Patch (M) density lower limit error. The ATR patch detection output (SigD) is less than 79
- Solutions: • When the value of COPIER> DISPLAY> DENS> P-LED-DA is large (153(D) or more) and the value of P-SENS-P is small, there is a high possibility that dirt is applied to the patch sensor. • This occurs only at a regular timing. When the value of COPIER> DISPLAY> DENS> DENS-S-x is small (2 digits), there is a high possibility that breaking occurred. 1. Check whether the developing assembly and the drum unit are properly installed. 2. Clean the patch sensor (PS21). 3. Check the connection between the patch sensor and the Drum ITB driver PCB (UN6). (Connector, Shorting) Sensor side: J7412, J8035 PCB side: J1907 4. Check open/close operation of the patch shutter. 5. Check whether scratches/dirt are applied to the ITB. If many scratches are found, replace the ITB. If dirt is applied, clean the ITB. In this case, check the ITB cleaning blade at the same time. 6. Replace the patch sensor unit. NOTE: This error also occurs when there is not enough toner in the developing assembly. In this case, check the supplyrelated parts in the developing assembly.
- Code: E020-0291
- Description: Patch (M) density upper limit error. The ATR patch detection output (SigD) is more than 970.
- Solutions: • When the value of COPIER> DISPLAY> DENS> P-LED-DA is large (153(D) or more) and the value of P-SENS-P is small, there is a high possibility that dirt is applied to the patch sensor. • This occurs only at a regular timing. When the value of COPIER> DISPLAY> DENS> DENS-S-x is small (2 digits), there is a high possibility that breaking occurred. 1. Check whether the developing assembly and the drum unit are properly installed. 2. Clean the patch sensor (PS21). 3. Check the connection between the patch sensor and the Drum ITB driver PCB (UN6). (Connector, Shorting) Sensor side: J7412, J8035 PCB side: J1907 4. Check open/close operation of the patch shutter. 5. Check whether scratches/dirt are applied to the ITB. If many scratches are found, replace the ITB. If dirt is applied, clean the ITB. In this case, check the ITB cleaning blade at the same time. 6. Replace the patch sensor unit. NOTE: This error also occurs when there is not enough toner in the developing assembly. In this case, check the supplyrelated parts in the developing assembly.
- Code: E020-02A0
- Description: Toner density sensor (M) output lower limit error. The toner density sensor output (Vsig_ind) is less than 43.
- Solutions: 1. Check the connection between the toner density sensor and the DC controller PCB. (Connector, Breaking (shorting)) <Y> sensor side: J7133, J8028, J8087 PCB side: J1244, J8085 <M> sensor side: J7134, J8029, J8088 PCB side: J1244, J8085 <C> sensor side: J7135, J8030, J8089 PCB side: J1244, J8086 <Bk> sensor side: J7146, J8015, J8117 PCB side: J1244, J8080 2. Check whether disconnection or shorting of the toner density sensor occurs or not. 3. Replace the developing assembly.
- Code: E020-02A2
- Description: Toner density sensor (M) output upper limit error. The toner density sensor output (Vsig_ind) is less than 247
- Solutions: 1. Check the connection between the toner density sensor and the DC controller PCB. (Connector, Breaking (shorting)) <Y> sensor side: J7133, J8028, J8087 PCB side: J1244, J8085 <M> sensor side: J7134, J8029, J8088 PCB side: J1244, J8085 <C> sensor side: J7135, J8030, J8089 PCB side: J1244, J8086 <Bk> sensor side: J7146, J8015, J8117 PCB side: J1244, J8080 2. Check whether disconnection or shorting of the toner density sensor occurs or not. 3. Replace the developing assembly.
- Code: E020-02C2
- Description: Patch (M) sampling error. The variation before average patch P wave light intensity is more than 100
- Solutions: 1. Check whether the developing assembly and the drum unit are properly installed. 2. Clean the patch sensor (PS21). 3. Check the connection between the patch sensor and the Drum ITB driver PCB (UN6). (Connector, Breaking (shorting)) Sensor side: J7412, J8035 PCB side: J1907 4. Clean or replace the ITB. • Check whether the ITB belt is dirty or not. If it is dirty, perform cleaning with the service mode (COPIER> FUNCTION> CLEANING> TBLTCLN). • If it is assumed that this error occurred due to scratches on the ITB, replace the ITB. 5. Replace the patch sensor unit. 6. Replace the developing assembly. (Check whether there is not uneven coating on the developing sleeve.)
- Code: E020-0320
- Description: Initial installation toner density sensor (C) output lower limit error. When executing the developing assembly initial installation mode (COPIER> FUNCTION> INSTALL> INISET-C), the output level does not reach 128 even when control voltage of the toner density sensor reached 255 or more.
- Solutions: 1. Check the connection between the toner density sensor and the DC controller PCB. (Connector, Breaking (Breaking (shorting))) <Y> sensor side: J7133, J8028, J8087 PCB side: J1244, J8085 <M> sensor side: J7134, J8029, J8088 PCB side: J1244, J8085 <C> sensor side: J7135, J8030, J8089 PCB side: J1244, J8086 <Bk> sensor side: J7146, J8015, J8117 PCB side: J1244, J8080 2. Check whether the toner density sensor is not disconnected or Breaking (Breaking (shorting)) occurs. 3. Replace the developing assembly.
- Code: E020-0324
- Description: Initial installation patch (C) density lower limit error. When executing the developing assembly initial installation mode (COPIER> FUNCTION> INSTALL> INISET-C), the ATR patch detection value (SigD) is less than 79.
- Solutions: • When the value of COPIER> DISPLAY> DENS> P-LED-DA is large (153(D) or more) and the value of P-SENS-P is small, there is a high possibility that dirt is applied to the patch sensor. • This occurs only at a regular timing. When the value of COPIER> DISPLAY> DENS> DENS-S-x is small (2 digits), there is a high possibility that breaking occurred. 1. Check whether the developing assembly and the drum unit are properly installed. 2. Clean the patch sensor (PS21). 3. Check the connection between the patch sensor and the Drum ITB driver PCB (UN6). (Connector, Shorting) Sensor side: J7412, J8035 PCB side: J1907 4. Check open/close operation of the patch shutter. 5. Clean or replace the ITB. • Check whether the ITB belt is dirty or not. If it is dirty, perform cleaning with the service mode (COPIER> FUNCTION> CLEANING> TBLTCLN). • If it is assumed that this error occurred due to scratches on the ITB, replace the ITB. 6. Replace the patch sensor unit. 7. Replace the developing assembly.
- Code: E020-0324
- Description: Initial installation patch (C) density lower limit error. When executing the developing assembly initial installation mode (COPIER> FUNCTION> INSTALL> INISET-C), the ATR patch detection value (SigD) is less than 79.
- Solutions: • When the value of COPIER> DISPLAY> DENS> P-LED-DA is large (153(D) or more) and the value of P-SENS-P is small, there is a high possibility that dirt is applied to the patch sensor. • This occurs only at a regular timing. When the value of COPIER> DISPLAY> DENS> DENS-S-x is small (2 digits), there is a high possibility that breaking occurred. 1. Check whether the developing assembly and the drum unit are properly installed. 2. Clean the patch sensor (PS21). 3. Check the connection between the patch sensor and the Drum ITB driver PCB (UN6). (Connector, Shorting) Sensor side: J7412, J8035 PCB side: J1907 4. Check open/close operation of the patch shutter. 5. Clean or replace the ITB. • Check whether the ITB belt is dirty or not. If it is dirty, perform cleaning with the service mode (COPIER> FUNCTION> CLEANING> TBLTCLN). • If it is assumed that this error occurred due to scratches on the ITB, replace the ITB. 6. Replace the patch sensor unit. 7. Replace the developing assembly
- Code: E020-0330
- Description: Initial installation toner density sensor (C) output upper limit error. When executing developing assembly initial installation mode (COPIER> FUNCTION> INSTALL> INISET-C), the output level does not reach 128 even when control voltage of the toner density sensor became less than 55.
- Solutions: 1. Check the connection between the toner density sensor and the DC controller PCB. (Connector, Shorting) <Y> sensor side: J7133, J8028, J8087 PCB side: J1244, J8085 <M> sensor side: J7134, J8029, J8088 PCB side: J1244, J8085 <C> sensor side: J7135, J8030, J8089 PCB side: J1244, J8086 <Bk> sensor side: J7146, J8015, J8117 PCB side: J1244, J8080 2. Check whether disconnection or shorting of the toner density sensor occurs or not. 3. Replace the developing assembly.
- Code: E020-0330
- Description: Initial installation toner density sensor (C) output upper limit error. When executing developing assembly initial installation mode (COPIER> FUNCTION> INSTALL> INISET-C), the output level does not reach 128 even when control voltage of the toner density sensor became less than 55
- Solutions: 1. Check the connection between the toner density sensor and the DC controller PCB. (Connector, Shorting) <Y> sensor side: J7133, J8028, J8087 PCB side: J1244, J8085 <M> sensor side: J7134, J8029, J8088 PCB side: J1244, J8085 <C> sensor side: J7135, J8030, J8089 PCB side: J1244, J8086 <Bk> sensor side: J7146, J8015, J8117 PCB side: J1244, J8080 2. Check whether disconnection or shorting of the toner density sensor occurs or not. 3. Replace the developing assembly.
- Code: E020-0334
- Description: Initial installation patch (C) density upper limit error. When executing developing assembly initial installation mode (COPIER> FUNCTION> INSTALL> INISET-C), the ATR patch output (SigD) is more than 970
- Solutions: • When the value of COPIER> DISPLAY> DENS> P-LED-DA is large (153(D) or more) and the value of P-SENS-P is small, there is a high possibility that dirt is applied to the patch sensor. • This occurs only at a regular timing. When the value of COPIER> DISPLAY> DENS> DENS-S-x is small (2 digits), there is a high possibility that breaking occurred. 1. Check whether the developing assembly and the drum unit are properly installed. 2. Clean the patch sensor (PS21). 3. Check the connection between the patch sensor and the Drum ITB driver PCB (UN6). (Connector, Shorting) Sensor side: J7412, J8035 PCB side: J1907 4. Check open/close operation of the patch shutter. 5. Clean or replace the ITB. • Check whether the ITB belt is dirty or not. If it is dirty, perform cleaning with the service mode (COPIER> FUNCTION> CLEANING> TBLTCLN). • If it is assumed that this error occurred due to scratches on the ITB, replace the ITB. 6. Replace the patch sensor unit. 7. Replace the developing assembly.
- Code: E020-0336
- Description: Initial installation patch (C) sampling error. When executing developing assembly initial installation mode (COPIER> FUNCTION> INSTALL> INISET-C), the variation before average patch P wave light intensity is more than 100
- Solutions: • When the value of COPIER> DISPLAY> DENS>PLED- DA is large (153(D) or more) and the value of P-SENS-P is small, there is a high possibility that dirt is applied to the patch sensor. • This occurs only at a regular timing. When the value of COPIER> DISPLAY> DENS> DENS-S-x is small (2 digits), there is a high possibility that breaking occurred. 1. Check whether the developing assembly and the drum unit are properly installed. 2. Clean the patch sensor (PS21). 3. Check the connection between the patch sensor and the Drum ITB driver PCB (UN6). (Connector, Shorting) Sensor side: J7412, J8035 PCB side: J1907 4. Check open/close operation of the patch shutter. 5. Replace the patch sensor unit. 6. Replace the developing assembly
- Code: E020-0390
- Description: Patch (C) density lower limit error. The ATR patch detection output (SigD) is less than 79.
- Solutions: • When the value of COPIER> DISPLAY> DENS> P-LED-DA is large (153(D) or more) and the value of P-SENS-P is small, there is a high possibility that dirt is applied to the patch sensor. • This occurs only at a regular timing. When the value of COPIER> DISPLAY> DENS> DENS-S-x is small (2 digits), there is a high possibility that breaking occurred. 1. Check whether the developing assembly and the drum unit are properly installed. 2. Clean the patch sensor (PS21) . 3. Check the connection between the patch sensor and the Drum ITB driver PCB (UN6). (Connector, Shorting) Sensor side: J7412, J8035 PCB side: J1907 4. Check open/close operation of the patch shutter. 5. Check whether scratches/dirt are applied to the ITB. If many scratches are found, replace the ITB. If dirt is applied, clean the ITB. In this case, check the ITB cleaning blade at the same time. 6. Replace the patch sensor unit. NOTE: This error also occurs when there is not enough toner in the developing assembly. In this case, check the supplyrelated parts in the developing assembly
- Code: E020-0391
- Description: Patch (C) density upper limit error. The ATR patch detection output (SigD) is more than 970.
- Solutions: • When the value of COPIER> DISPLAY> DENS> P-LED-DA is large (153(D) or more) and the value of P-SENS-P is small, there is a high possibility that dirt is applied to the patch sensor. • This occurs only at a regular timing. When the value of COPIER> DISPLAY> DENS> DENS-S-x is small (2 digits), there is a high possibility that breaking occurred. 1. Check whether the developing assembly and the drum unit are properly installed. 2. Clean the patch sensor (PS21) . 3. Check the connection between the patch sensor and the Drum ITB driver PCB (UN6). (Connector, Shorting) Sensor side: J7412, J8035 PCB side: J1907 4. Check open/close operation of the patch shutter. 5. Check whether scratches/dirt are applied to the ITB. If many scratches are found, replace the ITB. If dirt is applied, clean the ITB. In this case, check the ITB cleaning blade at the same time. 6. Replace the patch sensor unit. NOTE: This error also occurs when there is not enough toner in the developing assembly. In this case, check the supplyrelated parts in the developing assembly.
- Code: E020-03A0
- Description: Toner density sensor (C) output lower limit error. The toner density sensor output (Vsig_ind) is less than 43
- Solutions: 1. Check the connection between the toner density sensor and the DC controller PCB. (Connector, Breaking (shorting)) <Y> sensor side: J7133, J8028, J8087 PCB side: J1244, J8085 <M> sensor side: J7134, J8029, J8088 PCB side: J1244, J8085 <C> sensor side: J7135, J8030, J8089 PCB side: J1244, J8086 <Bk> sensor side: J7146, J8015, J8117 PCB side: J1244, J8080 2. Check whether disconnection or shorting of the toner density sensor occurs or not. 3. Replace the developing assembly
- Code: E020-03A2
- Description: Toner density sensor (C) output upper limit error. The toner density sensor output (Vsig_ind) is less than 247
- Solutions: 1. Check the connection between the toner density sensor and the DC controller PCB. (Connector, Breaking (shorting)) <Y> sensor side: J7133, J8028, J8087 PCB side: J1244, J8085 <M> sensor side: J7134, J8029, J8088 PCB side: J1244, J8085 <C> sensor side: J7135, J8030, J8089 PCB side: J1244, J8086 <Bk> sensor side: J7146, J8015, J8117 PCB side: J1244, J8080 2. Check whether disconnection or shorting of the toner density sensor occurs or not. 3. Replace the developing assembly
- Code: E020-03C2
- Description: Patch (C) sampling error. The variation before average patch P wave light intensity is more than 100.
- Solutions: 1. Check whether the developing assembly and the drum unit are properly installed. 2. Clean the patch sensor (PS21). 3. Check the connection between the patch sensor and the Drum ITB driver PCB (UN6). (Connector, Breaking (shorting)) Sensor side: J7412, J8035 PCB side: J1907 4. Clean or replace the ITB. • Check whether the ITB belt is dirty or not. If it is dirty, perform cleaning with the service mode (COPIER> FUNCTION> CLEANING> TBLTCLN). • If it is assumed that this error occurred due to scratches on the ITB, replace the ITB. 5. Replace the patch sensor unit. 6. Replace the developing assembly. (Check whether there is not uneven coating on the developing sleeve.)
- Code: E020-0420
- Description: Initial installation toner density sensor (Bk) output lower limit error. When executing the developing assembly initial installation mode (COPIER> FUNCTION> INSTALL> INISET-K), the output level does not reach 128 even when control voltage of the toner density sensor reached 255 or more
- Solutions: 1. Check the connection between the toner density sensor and the DC controller PCB. (Connector, Breaking (Breaking (shorting))) <Y> sensor side: J7133, J8028, J8087 PCB side: J1244, J8085 <M> sensor side: J7134, J8029, J8088 PCB side: J1244, J8085 <C> sensor side: J7135, J8030, J8089 PCB side: J1244, J8086 <Bk> sensor side: J7146, J8015, J8117 PCB side: J1244, J8080 2. Check whether disconnection or Breaking (Breaking (shorting)) of the toner density sensor occurs or not. 3. Replace the developing assembly
- Code: E020-0424
- Description: Initial installation patch (Bk) density lower limit error. When executing the developing assembly initial installation mode (COPIER> FUNCTION> INSTALL> INISET-K), the ATR patch detection value (SigD) is less than 79
- Solutions: • When the value of COPIER> DISPLAY> DENS> P-LED-DA is large (153(D) or more) and the value of P-SENS-P is small, there is a high possibility that dirt is applied to the patch sensor. • This occurs only at a regular timing. When the value of COPIER> DISPLAY> DENS> DENS-S-x is small (2 digits), there is a high possibility that breaking occurred. 1. Check whether the developing assembly and the drum unit are properly installed. 2. Clean the patch sensor (PS21). 3. Check the connection between the patch sensor and the Drum ITB driver PCB (UN6). (Connector, Shorting) Sensor side: J7412, J8035 PCB side: J1907 4. Check open/close operation of the patch shutter. 5. Clean or replace the ITB. • Check whether the ITB belt is dirty or not. If it is dirty, perform cleaning with the service mode (COPIER> FUNCTION> CLEANING> TBLTCLN). • If it is assumed that this error occurred due to scratches on the ITB, replace the ITB. 6. Replace the patch sensor unit. 7. Replace the developing assembly
- Code: E020-0430
- Description: Upper limit error for output of Toner Density Sensor (Bk) at initial installation. When executing the initial installation mode of the Developing Assembly (COPIER > FUNCTION > INSTALL > INISET-K), output failed to reach 128 although the control voltage value of the Toner Density Sensor reached 55 or smaller.
- Solutions: 1. Check the connection between the toner density sensor and the DC controller PCB. (Connector, Breaking (Breaking (shorting))) <Y> sensor side: J7133, J8028, J8087 PCB side: J1244, J8085 <M> sensor side: J7134, J8029, J8088 PCB side: J1244, J8085 <C> sensor side: J7135, J8030, J8089 PCB side: J1244, J8086 <Bk> sensor side: J7146, J8015, J8117 PCB side: J1244, J8080 2. Check whether disconnection or Breaking (Breaking (shorting)) of the toner density sensor occurs or not. 3. Replace the developing assembly
- Code: E020-0434
- Description: Initial installation patch (Bk) density upper limit error.When executing developing assembly initial installation mode (COPIER> FUNCTION> INSTALL> INISET-K), the ATR patch output (SigD) is more than 970
- Solutions: • When the value of COPIER> DISPLAY> DENS> P-LED-DA is large (153(D) or more) and the value of P-SENS-P is small, there is a high possibility that dirt is applied to the patch sensor. • This occurs only at a regular timing. When the value of COPIER> DISPLAY> DENS> DENS-S-x is small (2 digits), there is a high possibility that breaking occurred. 1. Check whether the developing assembly and the drum unit are properly installed. 2. Clean the patch sensor (PS21). 3. Check the connection between the patch sensor and the Drum ITB driver PCB (UN6). (Connector, Shorting) Sensor side: J7412, J8035 PCB side: J1907 4. Check open/close operation of the patch shutter. 5. Clean or replace the ITB. • Check whether the ITB belt is dirty or not. If it is dirty, perform cleaning with the service mode (COPIER> FUNCTION> CLEANING> TBLTCLN). • If it is assumed that this error occurred due to scratches on the ITB, replace the ITB. 6. Replace the patch sensor unit. 7. Replace the developing assembly.
- Code: E020-0436
- Description: Initial installation patch (K) sampling error. When executing developing assembly initial installation mode (COPIER> FUNCTION> INSTALL> INISET-K), the variation before average patch P wave light intensity is more than 100.
- Solutions: • When the value of COPIER> DISPLAY> DENS> P-LED-DA is large (153(D) or more) and the value of P-SENS-P is small, there is a high possibility that dirt is applied to the patch sensor. • This occurs only at a regular timing. When the value of COPIER> DISPLAY> DENS> DENS-S-x is small (2 digits), there is a high possibility that breaking occurred. 1. Check whether the developing assembly and the drum unit are properly installed. 2. Clean the patch sensor (PS21). 3. Check the connection between the patch sensor and the Drum ITB driver PCB (UN6). (Connector, Shorting) Sensor side: J7412, J8035 PCB side: J1907 4. Check open/close operation of the patch shutter. 5. Clean or replace the ITB. • Check whether the ITB belt is dirty or not. If it is dirty, perform cleaning with the service mode (COPIER> FUNCTION> CLEANING> TBLTCLN). • If it is assumed that this error occurred due to scratches on the ITB, replace the ITB. 6. Replace the patch sensor unit. 7. Replace the developing assembly.
- Code: E020-0490
- Description: Patch (Bk) density lower limit error. The ATR patch detection output (SigD) is less than 79.
- Solutions: • When the value of COPIER> DISPLAY> DENS> P-LED-DA is large (153(D) or more) and the value of P-SENS-P is small, there is a high possibility that dirt is applied to the patch sensor. • This occurs only at a regular timing. When the value of COPIER> DISPLAY> DENS> DENS-S-x is small (2 digits), there is a high possibility that breaking occurred. 1. Check whether the developing assembly and the drum unit are properly installed. 2. Clean the patch sensor (PS21). 3. Check the connection between the patch sensor and the Drum ITB driver PCB (UN6). (Connector, Shorting) Sensor side: J7412, J8035 PCB side: J1907 4. Check open/close operation of the patch shutter. 5. Check whether scratches/dirt are applied to the ITB. If many scratches are found, replace the ITB. If dirt is applied, clean the ITB. In this case, check the ITB cleaning blade at the same time. 6. Replace the patch sensor unit. NOTE: This error also occurs when there is not enough toner in the developing assembly. In this case, check the supplyrelated parts in the developing assembly.
- Code: E020-0491
- Description: Patch (Bk) density upper limit error. The ATR patch detection output (SigD) is more than 970.
- Solutions: • When the value of COPIER> DISPLAY> DENS> P-LED-DA is large (153(D) or more) and the value of P-SENS-P is small, there is a high possibility that dirt is applied to the patch sensor. • This occurs only at a regular timing. When the value of COPIER> DISPLAY> DENS> DENS-S-x is small (2 digits), there is a high possibility that breaking occurred. 1. Check whether the developing assembly and the drum unit are properly installed. 2. Clean the patch sensor (PS21). 3. Check the connection between the patch sensor and the Drum ITB driver PCB (UN6). (Connector, Shorting) Sensor side: J7412, J8035 PCB side: J1907 4. Check open/close operation of the patch shutter. 5. Check whether scratches/dirt are applied to the ITB. If many scratches are found, replace the ITB. If dirt is applied, clean the ITB. In this case, check the ITB cleaning blade at the same time. 6. Replace the patch sensor unit. NOTE: This error also occurs when there is not enough toner in the developing assembly. In this case, check the supplyrelated parts in the developing assembly.
- Code: E020-04A0
- Description: Toner density sensor (Bk) output lower limit error. The toner density sensor output (Vsig_ind) is less than 43.
- Solutions: 1. Check the connection between the toner density sensor and the DC controller PCB. (Connector, Breaking (shorting)) <Y> sensor side: J7133, J8028, J8087 PCB side: J1244, J8085 <M> sensor side: J7134, J8029, J8088 PCB side: J1244, J8085 <C> sensor side: J7135, J8030, J8089 PCB side: J1244, J8086 <Bk> sensor side: J7146, J8015, J8117 PCB side: J1244, J8080 2. Check whether disconnection or shorting of the toner density sensor occurs or not. 3. Replace the developing assembly.
- Code: E020-04A2
- Description: Toner density sensor (Bk) output upper limit error. The toner density sensor output (Vsig_ind) is less than 247.
- Solutions: 1. Check the connection between the toner density sensor and the DC controller PCB. (Connector, Breaking (shorting)) <Y> sensor side: J7133, J8028, J8087 PCB side: J1244, J8085 <M> sensor side: J7134, J8029, J8088 PCB side: J1244, J8085 <C> sensor side: J7135, J8030, J8089 PCB side: J1244, J8086 <Bk> sensor side: J7146, J8015, J8117 PCB side: J1244, J8080 2. Check whether disconnection or shorting of the toner density sensor occurs or not. 3. Replace the developing assembly
- Code: E020-04C2
- Description: Patch (Bk) sampling error. The variation before average patch P wave light intensity is more than 100
- Solutions: 1. Check whether the developing assembly and the drum unit are properly installed. 2. Clean the patch sensor (PS21). 3. Check the connection between the patch sensor and the Drum ITB driver PCB (UN6). (Connector, Breaking (shorting)) Sensor side: J7412, J8035 PCB side: J1907 4. Clean or replace the ITB. • Check whether the ITB belt is dirty or not. If it is dirty, perform cleaning with the service mode (COPIER> FUNCTION> CLEANING> TBLTCLN). • If it is assumed that this error occurred due to scratches on the ITB, replace the ITB. 5. Replace the patch sensor unit. 6. Replace the developing assembly. (Check whether there is not uneven coating on the developing sleeve.)
- Code: E021-0101
- Description: Developing sleeve drive motor (Y) error. The lock signal of the developing sleeve drive motor (Y) (M20) cannot be detected within a specified period. • Connector disconnected, breaking (shorting) • Failure of the developing assembly (Sleeve overloaded) • Failure of the Drum ITB driver PCB (UN6) • Failure of the developing sleeve motor
- Solutions: 1. Check the connection between the developing sleeve drive motor (Y) (UN20) and the Drum ITB driver PCB (UN6). (Connection of the connector, Breaking (shorting)) Motor side: J7535, J8034 PCB side: J1220 2. Replace the developing assembly (Y). 3. Replace the Drum ITB driver PCB (UN6). 4. Replace the developing sleeve drive motor (Y).
- Code: E021-0102
- Description: Developing sleeve drive motor (Y) error. Lock signal of Developing sleeve drive motor (Y) (M20) cannot be detected for the specified period of time after first detection • Connector disconnected, breaking (shorting) • Failure of the developing assembly (Sleeve overloaded) • Failure of the Drum ITB driver PCB (UN6) • Failure of the developing sleeve motor
- Solutions: 1. Check the connection between the developing sleeve drive motor (Y) (M20) and the Drum ITB driver PCB (UN6). (Connection of the connector, Breaking (shorting)) Motor side: J7535, J8034 PCB side: J1220 2. Replace the developing assembly (Y). 3. Replace the Drum ITB driver PCB (UN6). 4. Replace the developing sleeve drive motor (Y).
- Code: E021-0201
- Description: Developing sleeve drive motor (M) error. The lock signal of the developing sleeve drive motor (M) (M22) cannot be detected within a specified period. • Connector disconnected, breaking (shorting) • Failure of the developing assembly (Sleeve overloaded) • Failure of the Drum ITB driver PCB (UN6) • Failure of the developing sleeve motor
- Solutions: 1. Check the connection between the developing sleeve drive motor (M) (M22) and the Drum ITB driver PCB (UN6). (Connection of the connector, Breaking (shorting)) Motor side: J7536, J8034 PCB side: J1220 2. Replace the developing assembly (M). 3. Replace the Drum ITB driver PCB (UN6). 4. Replace the developing sleeve drive motor (M).
- Code: E021-0202
- Description: Developing sleeve drive motor (M) error. Lock signal of Developing sleeve drive motor (M) (M22) cannot be detected for the specified period of time after first detection • Connector disconnected, breaking (shorting) • Failure of the developing assembly (Sleeve overloaded) • Failure of the Drum ITB driver PCB (UN6) • Failure of the developing sleeve motor
- Solutions: 1. Check the connection between the developing sleeve drive motor (M) (M22) and the Drum ITB driver PCB (UN6). (Connection of the connector, Breaking (shorting)) Motor side: J7536, J8034 PCB side: J1220 2. Replace the developing assembly (M). 3. Replace the Drum ITB driver PCB (UN6). 4. Replace the developing sleeve drive motor (M).
- Code: E021-0301
- Description: Developing sleeve drive motor (C) error. The lock signal of the developing sleeve drive motor (C) (M24) cannot be detected within a specified period. • Connector disconnected, breaking (shorting) • Failure of the developing assembly (Sleeve overloaded) • Failure of the Drum ITB driver PCB (UN6) • Failure of the developing sleeve motor
- Solutions: 1. Check the connection between the developing sleeve drive motor (C) (M24) and the Drum ITB driver PCB (UN6). (Connection of the connector, Breaking (shorting)) Motor side: J7537, J8034 PCB side: J1906 2. Replace the developing assembly (C). 3. Replace the DC controller interface PCB. 4. Replace the developing sleeve drive motor (C).
- Code: E021-0302
- Description: Developing sleeve drive motor (C) error. Lock signal of Developing sleeve drive motor (C) (M24) cannot be detected for the specified period of time after first detection • Connector disconnected, breaking (shorting) • Failure of the developing assembly (Sleeve overloaded) • Failure of the Drum ITB driver PCB (UN6) • Failure of the developing sleeve motor
- Solutions: 1. Check the connection between the developing sleeve drive motor (C) (M24) and the Drum ITB driver PCB (UN6). (Connection of the connector, Breaking (shorting)) Motor side: J7537, J8034 PCB side: J1906 2. Replace the developing assembly (C). 3. Replace the Drum ITB driver PCB (UN6). 4. Replace the developing sleeve drive motor (C).
- Code: E021-0401
- Description: Developing sleeve drive motor (Bk) error. The lock signal of the developing sleeve drive motor (Bk) (M18) cannot be detected within a specified period. • Connector disconnected, breaking (shorting) • Failure of the developing assembly (Sleeve overloaded) • Failure of the Drum ITB driver PCB (UN6) • Failure of the developing sleeve motor
- Solutions: 1. Check the connection between the developing sleeve drive motor (Bk) (M18) and the Drum ITB driver PCB (UN6). (Connection of the connector, Breaking (shorting)) Motor side: J7538, PCB side: J1914 2. Replace the developing assembly (Bk). 3. Replace the Drum ITB driver PCB (UN6). 4. Replace the developing sleeve drive motor (Bk).
- Code: E021-0402
- Description: Developing sleeve drive motor (Bk) error. Lock signal of Developing sleeve drive motor (Bk) (M18) cannot be detected for the specified period of time after first detection • Connector disconnected, breaking (shorting) • Failure of the developing assembly (Sleeve overloaded) • Failure of the Drum ITB driver PCB (UN6). • Failure of the developing sleeve motor
- Solutions: 1. Check the connection between the developing sleeve drive motor (Bk) (M18) and the Drum ITB driver PCB (UN6). (Connection of the connector, Breaking (shorting)) Motor side: J7538, PCB side: J1914 2. Replace the developing assembly (Bk). 3. Replace the Drum ITB driver PCB (UN6). 4. Replace the developing sleeve drive motor (Bk).
- Code: E022-0001
- Description: Drum cleaning / waste toner feed drive motor error. The lock signal of the drum cleaning/waste toner feed drive motor (M30) cannot be detected within a specified period. • Connector disconnected, breaking (shorting) • Failure of the drum cleaning unit (Overload) • Failure of the waste toner feed screw (Overload) • Failure of the Drum ITB driver PCB (UN6). • Failure of the drum cleaning/waste toner feed drive motor
- Solutions: 1. Check the connection between the drum cleaning/ waste toner feed drive motor and the Drum ITB driver PCB (UN6). (Connection of the connector, Breaking (shorting)) Motor side: J7539, PCB side: J1914 2. Clean the screw in the drum cleaning unit (Bk), or replace the unit. Remove toner clog with the feed screw. 3. Clean the waste toner feed pipe unit, or replace the unit. Remove toner clog with the feed screw. 4. Replace the Drum ITB driver PCB (UN6). 5. Replace the drum cleaning/waste toner feed drive motor
- Code: E022-0002
- Description: Drum cleaning / waste toner feed drive motor error. Lock signal of Drum cleaning/waste toner feed drive motor (M30) cannot be detected for the specified period of time after first detection • Connector disconnected, breaking (shorting) • Failure of the drum cleaning unit (Overload) • Failure of the waste toner feed screw (Overload) • Failure of the Drum ITB driver PCB (UN6) • Failure of the drum cleaning/waste toner feed drive motor
- Solutions: 1. Check the connection between the drum cleaning/ waste toner feed drive motor and the Drum ITB driver PCB (UN6). (Connection of the connector, Breaking (shorting)) Motor side: J7539, PCB side: J1914 2. Clean the screw in the drum cleaning unit (Bk), or replace the unit. Remove toner clog with the feed screw. 3. Clean the waste toner feed pipe unit, or replace the unit. Remove toner clog with the feed screw. 4. Replace the Drum ITB driver PCB (UN6). 5. Replace the drum cleaning/waste toner feed drive motor
- Code: E023-0101
- Description: Developing stirring motor (Y) error. The lock signal of the developing stirring motor (Y) (M26) cannot be detected within a specified period. • Connector disconnected, breaking (shorting) • Failure of the developing assembly (Sleeve overloaded) • Failure of the DC controller PCB • Contact failure of the drawer connector • Failure of the developing stirring motor
- Solutions: 1. Check the connection between the developing stirring motor (Y) and the DC controller PCB. (Connection of the connector, Breaking (shorting)) Motor side: J7158, J8031 PCB side: J1243 2. Replace the developing assembly (Y). 3. Replace the DC controller PCB. 4. Check the contact of the drawer connector (J8031). 5. Replace the developing stirring motor (Y).
- Code: E023-0102
- Description: Developing stirring motor (Y) error. Lock signal of Developing stirring motor (Y) (M26)cannot be detected for the specified period of time after first detection • Connector disconnected, breaking (shorting) • Failure of the developing assembly (Sleeve overloaded) • Failure of the DC controller PCB • Contact failure of the drawer connector • Failure of the developing stirring motor
- Solutions: 1. Check the connection between the developing stirring motor (Y) and the DC controller interface PCB (UN2). (Connection of the connector, Breaking (shorting)) Motor side: J7158, J8031 PCB side: J1243 2. Replace the developing assembly (Y). 3. Replace the DC controller PCB. 4. Check the contact of the drawer connector (J8031). 5. Replace the developing stirring motor (Y).
- Code: E023-0201
- Description: Developing stirring motor (M) error. The lock signal of the developing stirring motor (M) (M28) cannot be detected within a specified period. • Connector disconnected, breaking (shorting) • Failure of the developing assembly (Sleeve overloaded) • Failure of the DC controller PCB • Contact failure of the drawer connector • Failure of the developing stirring motor
- Solutions: 1. Check the connection between the developing stirring motor (M) and the DC controller PCB. (Connection of the connector, Breaking (shorting)) Motor side: J8031 PCB side: J1243 2. Replace the developing assembly (Y). 3. Replace the DC controller PCB. 4. Check the contact of the drawer connector (J8031). 5. Replace the developing stirring motor (M).
- Code: E023-0202
- Description: Developing stirring motor (M) error. Lock signal of Developing stirring motor (M) (M28) cannot be detected for the specified period of time after first detection • Connector disconnected, breaking (shorting) • Failure of the developing assembly (Sleeve overloaded) • Failure of the DC controller PCB • Contact failure of the drawer connector • Failure of the developing stirring motor
- Solutions: 1. Check the connection between the developing stirring motor (M) and the DC controller interface PCB (UN2). (Connection of the connector, Breaking (shorting)) Motor side: J7156, J8031 PCB side: J1243 2. Replace the developing assembly (Y). 3. Replace the DC controller PCB. 4. Check the contact of the drawer connector (J8031). 5. Replace the developing stirring motor (M).
- Code: E023-0301
- Description: Developing stirring motor (C) error. The lock signal of the developing stirring motor (C) (M27) cannot be detected within a specified period. • Connector disconnected, breaking (shorting) • Failure of the developing assembly (Sleeve overloaded) • Failure of the DC controller PCB • Contact failure of the drawer connector • Failure of the developing stirring motor
- Solutions: 1. Check the connection between the developing stirring motor (C) and the DC controller PCB. (Connection of the connector, Breaking (shorting)) Motor side: J7157, J8038 PCB side: J1243 2. Replace the developing assembly (C). 3. Replace the DC controller PCB. 4. Check the contact of the drawer connector (J8031). 5. Replace the developing stirring motor (C).
- Code: E023-0302
- Description: Developing stirring motor (C) error. Lock signal of Developing stirring motor (C) (M27) cannot be detected for the specified period of time after first detection • Connector disconnected, breaking (shorting) • Failure of the developing assembly (Sleeve overloaded) • Failure of the DC controller PCB • Contact failure of the drawer connector • Failure of the developing stirring motor
- Solutions: 1. Check the connection between the developing stirring motor (C) and the DC controller PCB. (Connection of the connector, Breaking (shorting)) Motor side: J7157, J8038 PCB side: J1243 2. Replace the developing assembly (C). 3. Replace the DC controller PCB. 4. Check the contact of the drawer connector (J8031). 5. Replace the developing stirring motor (C).
- Code: E023-0401
- Description: Developing stirring motor (Bk) error. The lock signal of the developing stirring motor (Bk) (M29) cannot be detected within a specified period. • Connector disconnected, breaking (shorting) • Failure of the developing assembly (Sleeve overloaded) • Failure of the DC controller PCB • Contact failure of the drawer connector • Failure of the developing stirring motor
- Solutions: 1. Check the connection between the developing stirring motor (Bk) and the DC controller PCB. (Connection of the connector, Breaking (shorting)) Motor side: J7152, J8038 PCB side: J1243 2. Replace the developing assembly (Bk). 3. Replace the DC controller PCB. 4. Check the contact of the drawer connector (J8031). 5. Replace the developing stirring motor (Bk).
- Code: E023-0402
- Description: Developing stirring motor (Bk) error. Lock signal of Developing stirring motor (Bk) (M29) cannot be detected for the specified period of time after first detection • Connector disconnected, breaking (shorting) • Failure of the developing assembly (Sleeve overloaded) • Failure of the DC controller PCB • Contact failure of the drawer connector • Failure of the developing stirring motor
- Solutions: 1. Check the connection between the developing stirring motor (Bk) and the DC controller PCB. (Connection of the connector, Breaking (shorting)) Motor side: J7152, J8038 PCB side: J1243 2. Replace the developing assembly (Bk). 3. Replace the DC controller interface PCB. 4. Check the contact of the drawer connector (J8031). 5. Replace the developing stirring motor (Bk).
- Code: E025-0102
- Description: Block supply timeout (Y) error. The toner supply screw rotation sensor cannot detect rotation of the screw.
- Solutions: 1. Check the connection between the hopper/stirring supply motor (M9) and the DC controller PCB. Motor side: J7104, J8106 PCB side: J1247 2. Check the connection between the toner feed screw rotation sensor (PS12) and the DC controller PCB. Sensor side: J7418, J8106 PCB side: J1247 3. Replace the hopper/stirring supply motor. 4. Clean and replace the toner feed screw rotation sensor. 5. Replace the toner supply pipe unit. 6. Replace the hopper unit. CAUTION: Remedies 5 and 6 are taken when the motor is overloaded due to toner adhesion in the unit or gear interlocking failure, etc. Since it is difficult to identify the cause, it is recommended to replace the unit.
- Code: E025-0110
- Description: Toner container sealing/release holder shift cam HP sensor timeout (Y) error. HP sensor of release holder shift cam cannot detect within specified period of time.
- Solutions: 1. Check the connection of the toner container drive motor (M10) harness. (Check whether the wire is not caught by parts.) Check the connection with the DC controller PCB. Motor side: J7100 PCB side: J1247 2. Check the connection between the release holder shift cam HP sensor (PS8) and the DC controller PCB. Sensor side: J7135, J8040 PCB side: J1248 3. Replace the toner container drive motor. 4. Clean and replace the release holder shift cam HP sensor. 5. Replace the hopper unit. CAUTION: As for Solutions 5, since it is difficult to identify the cause, it is recommended to replace the unit. NOTE: After performing the above Solutions work, go through the following to clear the error: COPIER> FUNCTION> CLEAR> ERR
- Code: E025-0120
- Description: Toner container/toner container inserting inlet phase (Y) error. When the power was turned on, it was detected that the toner container cap was opened (the release holder shift cam phase sensor was protected against light) AND the toner container inserting inlet cover was opened (the toner container inserting inlet cover open/close sensor was transmissive).
- Solutions: 1. Close the toner container inserting inlet cover and turn OFF/ON the power. 2. Check the connection between the toner container inserting inlet cover open/close sensor (PS10) and the DC controller PCB. (Connection of the connector, Breaking, Wire caught by parts) Sensor side: J7122, PCB side: J2146 3. Check the connection between the release holder shift cam phase sensor (PS81) and the DC controller PCB. (Connection of the connector, Breaking, Wire caught by parts) Sensor side: J7123,J8106, PCB side: J1247 4. Replace the toner container inserting inlet cover open/ close sensor
- Code: E025-01A0
- Description: Error in Y Toner Container Reciprocation HP Sensor (PS11). Unable to detect the change in the Release Holder Shift Cam HP Sensor status (ON -> OFF) when opening the cap so that open and close status of the cap cannot be judged.
- Solutions: Identify the cause of the error whether it is due to mechanical problem to open/close the cap or problem at the Release Holder Shift Cam HP Sensor side. 1. Check if the Release Holder Shift Cam HP Sensor is soiled and the installation of the sensor. 2. Drive the Hopper Unit a little with the Toner Container Removing Tool, and check the service mode (COPIER> I/O> DC-CON> P052 bit15) to see that the output value of the sensor is changed. Since it is difficult to check the screen while driving it, repeat the operation to drive it a little and check the screen until the value is changed. If it is normal, the output value of the sensor is changed when opening/closing the cap. Even if it is normal, be sure to perform step 4 and later steps. 2-1. If there is an error in drive of the Hopper Unit, check the drive system such as gears. If it is damaged, replace the Set-on Drive Unit and then perform step 4 and later steps. 2-2. When the output value of the sensor is not changed although the Hopper Unit is driven, check the Sensor Harness (to see if the harness is caught, disconnected or physically removed). If there is no problem, replace the sensor. After checking the output value in step 2, perform step 4 and later steps. 3. If the problem is not solved by replacing the foregoing parts, replace the DC controller PCB and then perform step 4 and later steps. 4. Clear the error in service mode (COPIER> FUNCTION> CLEAR> ERR), and then turn OFF and then ON the main power. 5. Replace the toner (reinstall the removed Toner Container) at least once in user mode (Adjustment/ Maintenance> Replace Specified Toner), and check that toner replacement can be performed normally.
- Code: E025-01B0
- Description: Error in Y Toner Container Reciprocation HP Sensor (PS11). Unable to detect the change in the Release Holder Shift Cam HP Sensor status (OFF -> ON) when closing the cap so that open and close status of the cap cannot be judged.
- Solutions: Identify the cause of the error whether it is due to mechanical problem to open/close the cap or problem at the Release Holder Shift Cam HP Sensor side. 1. Check if the Release Holder Shift Cam HP Sensor is soiled and the installation of the sensor. 2. Drive the Hopper Unit a little with the Toner Container Removing Tool, and check the service mode (COPIER> I/O> DC-CON> P052 bit15) to see that the output value of the sensor is changed. Since it is difficult to check the screen while driving it, repeat the operation to drive it a little and check the screen until the value is changed. If it is normal, the output value of the sensor is changed when opening/closing the cap. Even if it is normal, be sure to perform step 4 and later steps. 2-1. If there is an error in drive of the Hopper Unit, check the drive system such as gears. If it is damaged, replace the Set-on Drive Unit and then perform step 4 and later steps. 2-2. When the output value of the sensor is not changed although the Hopper Unit is driven, check the Sensor Harness (to see if the harness is caught, disconnected or physically removed). If there is no problem, replace the sensor. After checking the output value in step 2, perform step 4 and later steps. 3. If the problem is not solved by replacing the foregoing parts, replace the DC controller PCB and then perform step 4 and later steps. 4. Clear the error in service mode (COPIER> FUNCTION> CLEAR> ERR), and then turn OFF and then ON the main power. 5. Replace the toner (reinstall the removed Toner Container) at least once in user mode (Adjustment/ Maintenance> Replace Specified Toner), and check that toner replacement can be performed normally.
- Code: E025-01C0
- Description: Error in Y Toner Insertion Inlet Cover Sensor (PS10). Unable to detect opening of the Toner Insertion Inlet Cover when removing the Toner Container
- Solutions: Identify the cause of the error whether it is due to link mechanism to open the Toner Insertion Inlet Cover or problem at the Toner Insertion Inlet Cover Sensor side. 1. Perform the user mode (Adjustment/Maintenance> Replace Specified Toner) to check if the Toner Insertion Inlet Cover opens normally (damage, slide of shaft area, etc.). 2. Check if the Toner Insertion Inlet Cover Sensor is soiled and the installation of the sensor. 3. Check the service mode (COPIER> I/O> DC-CON> P051 bit0) to see that the output value of the Toner Insertion Inlet Cover Sensor is changed normally when opening/closing the Toner Insertion Inlet Cover. If it is normal, the value becomes 0 by driving the Hopper Unit with the Toner Container Removing Tool and opening the Toner Insertion Inlet Cover. When closing the Toner Insertion Inlet Cover by hand, it becomes 1. 3-1. When the Toner Insertion Inlet Cover is not opened although the Hopper Unit is driven, check the drive system from upstream (Hopper Unit -> link mechanism of Hopper Tray -> Toner Insertion Inlet Cover Unit). If it is damaged, replace the damaged part and then perform step 5 and later steps. 3-2. When the output value is not changed normally although the Toner Insertion Inlet Cover can be opened/closed, check the Sensor Harness (to see if the harness is caught, disconnected or physically removed, *including the Relay Connector). If there is no problem, replace the sensor. After checking the output value in step 3, perform step 5 and later steps. 4. If the problem is not solved by replacing the foregoing parts, replace the DC controller PCB and then perform step 5 and later steps. 5. Clear the error in service mode (COPIER> FUNCTION> CLEAR> ERR), and then turn OFF and then ON the main power. 6. Replace the toner (reinstall the removed Toner Container) at least once in user mode (Adjustment/ Maintenance> Replace Specified Toner), and check that toner replacement can be performed normally.
- Code: E025-0202
- Description: Block supply timeout (M) error. The toner supply screw rotation sensor cannot detect rotation of the screw.
- Solutions: 1. Check the connection between the hopper/stirring supply motor (M12) and the DC controller PCB. Motor side: J7105, J8107 PCB side: J1247 2. Check the connection between the toner feed screw rotation sensor (PS15) and the hopper driver PCB. Sensor side: J7419, J8107 PCB side: J1247 3. Replace the hopper/stirring supply motor. 4. Clean and replace the toner feed screw rotation sensor. 5. Replace the toner supply pipe unit. 6. Replace the hopper unit. CAUTION: Remedies 5 and 6 are taken when the motor is overloaded due to toner adhesion in the unit or gear interlocking failure, etc. Since it is difficult to identify the cause, it is recommended to replace the unit.
- Code: E025-0210
- Description: Toner container sealing/release holder shift cam HP sensor timeout (M) error. HP sensor of release holder shift cam cannot detect within specified period of time.
- Solutions: 1. Check the connection of the toner container drive motor (M13) harness. (Check whether the wire is not caught by parts.) Check the connection with the DC controller PCB. Motor side: J7101,J8107, PCB side: J1247 2. Check the connection between the release holder shift cam HP sensor (PS14) and the DC controller PCB. Sensor side: J7198 PCB side: J1249 3. Replace the toner container drive motor. 4. Clean and replace the release holder shift cam HP sensor. 5. Replace the hopper unit. CAUTION: As for Solutions 5, since it is difficult to identify the cause, it is recommended to replace the unit. NOTE: After performing the above Solutions work, go through the following to clear the error: COPIER> FUNCTION> CLEAR> ERR
- Code: E025-0220
- Description: Toner container/toner container inserting inlet phase (M) error. When the power was turned on, it was detected that the toner container cap was opened (the release holder shift cam phase sensor was protected against light) AND the toner container inserting inlet cover was opened (the toner container inserting inlet cover open/close sensor was transmissive).
- Solutions: 1. Close the toner container inserting inlet cover and turn OFF/ON the power. 2. Check the connection between the toner container inserting inlet cover open/close sensor (PS13) and the DC controller PCB. (Connection of the connector, Breaking, Wire caught by parts) Sensor side: J7125 PCB side: J1246 3. Check the connection between the release holder shift cam phase sensor (PS82) and the hopper driver PCB. (Connection of the connector, Breaking, Wire caught by parts) Sensor side: J7126 PCB side: J1247 4. Replace the toner container inserting inlet cover open/ close sensor.
- Code: E025-02A0
- Description: Error in M Toner Container Reciprocation HP Sensor (PS14). Unable to detect the change in the Release Holder Shift Cam HP Sensor status (ON -> OFF) when opening the cap so that open and close status of the cap cannot be judged.
- Solutions: Identify the cause of the error whether it is due to mechanical problem to open/close the cap or problem at the Release Holder Shift Cam HP Sensor side. 1. Check if the Release Holder Shift Cam HP Sensor is soiled and the installation of the sensor. 2. Drive the Hopper Unit a little with the Toner Container Removing Tool, and check the service mode (COPIER> I/O> DC-CON> P052 bit14) to see that the output value of the sensor is changed. Since it is difficult to check the screen while driving it, repeat the operation to drive it a little and check the screen until the value is changed. If it is normal, the output value of the sensor is changed when opening/closing the cap. Even if it is normal, be sure to perform step 4 and later steps. 2-1. If there is an error in drive of the Hopper Unit, check the drive system such as gears. If it is damaged, replace the Set-on Drive Unit and then perform step 4 and later steps. 2-2 When the output value of the sensor is not changed although the Hopper Unit is driven, check the Sensor Harness (to see if the harness is caught, disconnected or physically removed). If there is no problem, replace the sensor. After checking the output value in step 2, perform step 4 and later steps. 3. If the problem is not solved by replacing the foregoing parts, replace the DC controller PCB and then perform step 4 and later steps. 4. Clear the error in service mode (COPIER> FUNCTION> CLEAR> ERR), and then turn OFF and then ON the main power. 5. Replace the toner (reinstall the removed Toner Container) at least once in user mode (Adjustment/ Maintenance> Replace Specified Toner), and check that toner replacement can be performed normally.
- Code: E025-02B0
- Description: Error in M Toner Container Reciprocation HP Sensor (PS14). Unable to detect the change in the Release Holder Shift Cam HP Sensor status (OFF -> ON) when closing the cap so that open and close status of the cap cannot be judged.
- Solutions: Identify the cause of the error whether it is due to mechanical problem to open/close the cap or problem at the Release Holder Shift Cam HP Sensor side. 1. Check if the Release Holder Shift Cam HP Sensor is soiled and the installation of the sensor. 2. Drive the Hopper Unit a little with the Toner Container Removing Tool, and check the service mode (COPIER> I/O> DC-CON> P052 bit14) to see that the output value of the sensor is changed. Since it is difficult to check the screen while driving it, repeat the operation to drive it a little and check the screen until the value is changed. If it is normal, the output value of the sensor is changed when opening/closing the cap. Even if it is normal, be sure to perform step 4 and later steps. 2-1. If there is an error in drive of the Hopper Unit, check the drive system such as gears. If it is damaged, replace the Set-on Drive Unit and then perform step 4 and later steps. 2-2. When the output value of the sensor is not changed although the Hopper Unit is driven, check the Sensor Harness (to see if the harness is caught, disconnected or physically removed). If there is no problem, replace the sensor. After checking the output value in step 2, perform step 4 and later steps. 3. If the problem is not solved by replacing the foregoing parts, replace the DC controller PCB and then perform step 4 and later steps. 4. Clear the error in service mode (COPIER> FUNCTION> CLEAR> ERR), and then turn OFF and then ON the main power. 5. Replace the toner (reinstall the removed Toner Container) at least once in user mode (Adjustment/ Maintenance> Replace Specified Toner), and check that toner replacement can be performed normally.
- Code: E025-02C0
- Description: Error in M Toner Insertion Inlet Cover Sensor (PS13). Unable to detect opening of the Toner Insertion Inlet Cover when removing the Toner Container.
- Solutions: Identify the cause of the error whether it is due to link mechanism to open the Toner Insertion Inlet Cover or problem at the Toner Insertion Inlet Cover Sensor side. 1. Perform the user mode (Adjustment/Maintenance> Replace Specified Toner) to check if the Toner Insertion Inlet Cover opens normally (damage, slide of shaft area, etc.). 2. Check if the Toner Insertion Inlet Cover Sensor is soiled and the installation of the sensor. 3. Check the service mode (COPIER> I/O> DC-CON> P051 bit1) to see that the output value of the Toner Insertion Inlet Cover Sensor is changed normally when opening/closing the Toner Insertion Inlet Cover. If it is normal, the value becomes 0 by driving the Hopper Unit with the Toner Container Removing Tool and opening the Toner Insertion Inlet Cover. When closing the Toner Insertion Inlet Cover by hand, it becomes 1. 3-1. When the Toner Insertion Inlet Cover is not opened although the Hopper Unit is driven, check the drive system from upstream (Hopper Unit -> link mechanism of Hopper Tray -> Toner Insertion Inlet Cover Unit). If it is damaged, replace the damaged part and then perform step 5 and later steps. 3-2. When the output value is not changed normally although the Toner Insertion Inlet Cover can be opened/closed, check the Sensor Harness (to see if the harness is caught, disconnected or physically removed, *including the Relay Connector). If there is no problem, replace the sensor. After checking the output value in step 3, perform step 5 and later steps. 4. If the problem is not solved by replacing the foregoing parts, replace the DC controller PCB and then perform step 5 and later steps. 5. Clear the error in service mode (COPIER> FUNCTION> CLEAR> ERR), and then turn OFF and then ON the main power. 6. Replace the toner (reinstall the removed Toner Container) at least once in user mode (Adjustment/ Maintenance> Replace Specified Toner), and check that toner replacement can be performed normally.
- Code: E025-0302
- Description: Block supply timeout (C) error. The toner supply screw rotation sensor cannot detect rotation of the screw.
- Solutions: 1. Check the connection between the hopper/stirring supply motor (M15) and the DC controller PCB. Motor side: J7102, J8108 PCB side: J1248 2. Check the connection between the toner feed screw rotation sensor (PS18) and the DC controller PCB. Sensor side: J7420, J8108 PCB side: J1248 3. Replace the hopper/stirring supply motor. 4. Clean and replace the toner feed screw rotation sensor. 5. Replace the toner supply pipe unit. 6. Replace the hopper unit. CAUTION: Remedies 5 and 6 are taken when the motor is overloaded due to toner adhesion in the unit or gear interlocking failure, etc. Since it is difficult to identify the cause, it is recommended to replace the unit.
- Code: E025-0310
- Description: Toner container sealing/release holder shift cam HP sensor timeout (C) error. HP sensor of release holder shift cam cannot detect within specified period of time.
- Solutions: 1. Check the connection of the toner container drive motor (M16) harness. (Check whether the wire is not caught by parts.) Check the connection with the DC controller PCB. SinceMotor side: J7102,J8108 PCB side: J1248 2. Check the connection between the release holder shift cam HP sensor (PS17) and the DC controller PCB. SinceSensor side: J7197, PCB side: J1249 3. Replace the toner container drive motor. 4. Clean and replace the release holder shift cam HP sensor. 5. Replace the hopper unit. CAUTION: As for Solutions 5, since it is difficult to identify the cause, it is recommended to replace the unit. NOTE: After performing the above Solutions work, go through the following to clear the error: COPIER> FUNCTION> CLEAR> ERR
- Code: E025-0320
- Description: Toner container/toner container inserting inlet phase (C) error. When the power was turned on, it was detected that the toner container cap was opened (the release holder shift cam phase sensor was protected against light) AND the toner container inserting inlet cover was opened (the toner container inserting inlet cover open/close sensor was transmissive).
- Solutions: 1. Close the toner container inserting inlet cover and turn OFF/ON the power. 2. Check the connection between the toner container inserting inlet cover open/close sensor (PS16) and the DC controller PCB. (Connection of the connector, Shorting, Wire caught by parts) Sensor side: J7128, PCB side: J1246 3. Check the connection between the release holder shift cam phase sensor (PS82) and the DC controller PCB. (Connection of the connector, Shorting, Wire caught by parts) Sensor side: J7129, PCB side: J1248 4. Replace the toner container inserting inlet cover open/ close sensor.
- Code: E025-03A0
- Description: Error in C Toner Container Reciprocation HP Sensor (PS17). Unable to detect the change in the Release Holder Shift Cam HP Sensor status (ON -> OFF) when opening the cap so that open and close status of the cap cannot be judged.
- Solutions: Identify the cause of the error whether it is due to mechanical problem to open/close the cap or problem at the Release Holder Shift Cam HP Sensor side. 1. Check if the Release Holder Shift Cam HP Sensor is soiled and the installation of the sensor. 2. Drive the Hopper Unit a little with the Toner Container Removing Tool, and check the service mode (COPIER> I/O> DC-CON> P052 bit13) to see that the output value of the sensor is changed. Since it is difficult to check the screen while driving it, repeat the operation to drive it a little and check the screen until the value is changed. If it is normal, the output value of the sensor is changed when opening/closing the cap. Even if it is normal, be sure to perform step 4 and later steps. 2-1. If there is an error in drive of the Hopper Unit, check the drive system such as gears. If it is damaged, replace the Set-on Drive Unit and then perform step 4 and later steps. 2-2. When the output value of the sensor is not changed although the Hopper Unit is driven, check the Sensor Harness (to see if the harness is caught, disconnected or physically removed). If there is no problem, replace the sensor. After checking the output value in step 2, perform step 4 and later steps. 3. If the problem is not solved by replacing the foregoing parts, replace the DC controller PCB and then perform step 4 and later steps. 4. Clear the error in service mode (COPIER> FUNCTION> CLEAR> ERR), and then turn OFF and then ON the main power. 5. Replace the toner (reinstall the removed Toner Container) at least once in user mode (Adjustment/ Maintenance> Replace Specified Toner), and check that toner replacement can be performed normally.
- Code: E025-03B0
- Description: Error in C Toner Container Reciprocation HP Sensor (PS17). Unable to detect the change in the Release Holder Shift Cam HP Sensor status (OFF -> ON) when closing the cap so that open and close status of the cap cannot be judged.
- Solutions: Identify the cause of the error whether it is due to mechanical problem to open/close the cap or problem at the Release Holder Shift Cam HP Sensor side. 1. Check if the Release Holder Shift Cam HP Sensor is soiled and the installation of the sensor. 2. Drive the Hopper Unit a little with the Toner Container Removing Tool, and check the service mode (COPIER> I/O> DC-CON> P052 bit13) to see that the output value of the sensor is changed. Since it is difficult to check the screen while driving it, repeat the operation to drive it a little and check the screen until the value is changed. If it is normal, the output value of the sensor is changed when opening/closing the cap. Even if it is normal, be sure to perform step 4 and later steps. 2-1. If there is an error in drive of the Hopper Unit, check the drive system such as gears. If it is damaged, replace the Set-on Drive Unit and then perform step 4 and later steps. 2-2. When the output value of the sensor is not changed although the Hopper Unit is driven, check the Sensor Harness (to see if the harness is caught, disconnected or physically removed). If there is no problem, replace the sensor. After checking the output value in step 2, perform step 4 and later steps. 3. If the problem is not solved by replacing the foregoing parts, replace the DC controller PCB and then perform step 4 and later steps. 4. Clear the error in service mode (COPIER> FUNCTION> CLEAR> ERR), and then turn OFF and then ON the main power. 5. Replace the toner (reinstall the removed Toner Container) at least once in user mode (Adjustment/ Maintenance> Replace Specified Toner), and check that toner replacement can be performed normally.
- Code: E025-03C0
- Description: Error in C Toner Insertion Inlet Cover Sensor (PS16). Unable to detect opening of the Toner Insertion Inlet Cover when removing the Toner Container
- Solutions: Identify the cause of the error whether it is due to link mechanism to open the Toner Insertion Inlet Cover or problem at the Toner Insertion Inlet Cover Sensor side. 1. Perform the user mode (Adjustment/Maintenance> Replace Specified Toner) to check if the Toner Insertion Inlet Cover opens normally (damage, slide of shaft area, etc.). 2. Check if the Toner Insertion Inlet Cover Sensor is soiled and the installation of the sensor. 3. Check the service mode (COPIER> I/O> DC-CON> P051 bit2) to see that the output value of the Toner Insertion Inlet Cover Sensor is changed normally when opening/closing the Toner Insertion Inlet Cover. If it is normal, the value becomes 0 by driving the Hopper Unit with the Toner Container Removing Tool and opening the Toner Insertion Inlet Cover. When closing the Toner Insertion Inlet Cover by hand, it becomes 1. 3-1. When the Toner Insertion Inlet Cover is not opened although the Hopper Unit is driven, check the drive system from upstream (Hopper Unit -> link mechanism of Hopper Tray -> Toner Insertion Inlet Cover Unit). If it is damaged, replace the damaged part and then perform step 5 and later steps. 3-2. When the output value is not changed normally although the Toner Insertion Inlet Cover can be opened/closed, check the Sensor Harness (to see if the harness is caught, disconnected or physically removed, *including the Relay Connector). If there is no problem, replace the sensor. After checking the output value in step 3, perform step 5 and later steps. 4. If the problem is not solved by replacing the foregoing parts, replace the DC controller PCB and then perform step 5 and later steps. 5. Clear the error in service mode (COPIER> FUNCTION> CLEAR> ERR), and then turn OFF and then ON the main power. 6. Replace the toner (reinstall the removed Toner Container) at least once in user mode (Adjustment/ Maintenance> Replace Specified Toner), and check that toner replacement can be performed normally.
- Code: E025-0402
- Description: Block supply timeout (Bk) error. The toner supply screw rotation sensor cannot detect rotation of the screw.
- Solutions: 1. Check the connection between the hopper/stirring supply motor (M6) and the DC controller PCB. Motor side: J7107, J8040 PCB side: J1248 2. Check the connection between the toner feed screw rotation sensor (PS9) and the DC controller PCB. Sensor side: J7417, J8040 PCB side: J1248 3. Replace the hopper/stirring supply motor. 4. Clean and replace the toner feed screw rotation sensor. 5. Replace the toner supply pipe unit. 6. Replace the hopper unit. CAUTION: Remedies 5 and 6 are taken when the motor is overloaded due to toner adhesion in the unit or gear interlocking failure, etc. Since it is difficult to identify the cause, it is recommended to replace the unit.
- Code: E025-0410
- Description: Toner container sealing/release holder shift cam HP sensor timeout (Bk) error. HP sensor of release holder shift cam cannot detect within specified period of time.
- Solutions: 1. Check the connection of the toner container drive motor (M7) harness. (Check whether the wire is not caught by parts.) Check the connection with the DC controller PCB. Motor side: J7103, J8040 PCB side: J1248 2. Check the connection between the release holder shift cam HP sensor (PS8) and the DC controller PCB. Sensor side: J7135, J8040 PCB side: J1248 3. Clean and replace the toner feed screw rotation sensor. 4. Replace the hopper/stirring supply motor. 5. Replace the hopper unit. CAUTION: As for Solutions 5, since it is difficult to identify the cause, it is recommended to replace the unit. NOTE: After performing the above Solutions work, go through the following to clear the error: COPIER> FUNCTION> CLEAR> ERR
- Code: E025-0420
- Description: Toner container/toner container inserting inlet phase (Bk) error. When the power was turned on, it was detected that the toner container cap was opened (the release holder shift cam phase sensor was protected against light) AND the toner container inserting inlet cover was opened (the toner container inserting inlet cover open/close sensor was transmissive).
- Solutions: 1. Close the toner container inserting inlet cover and turn OFF/ON the power. 2. Check the connection between the toner container inserting inlet cover open/close sensor (PS7) and the DC controller PCB. (Connection of the connector, Shorting, Wire caught by parts) Sensor side: J7138, PCB side: J1246 3. Check the connection between the release holder shift cam phase sensor (PS84) and the DC controller PCB. (Connection of the connector, Shorting, Wire caught by parts) Sensor side: J7139, J8040 PCB side: J1248 4. Replace the toner container inserting inlet cover open/ close sensor
- Code: E025-04A0
- Description: Error in Bk Toner Container Reciprocation HP Sensor (PS8). Unable to detect the change in the Release Holder Shift Cam HP Sensor status (ON -> OFF) when opening the cap so that open and close status of the cap cannot be judged.
- Solutions: Identify the cause of the error whether it is due to mechanical problem to open/close the cap or problem at the Release Holder Shift Cam HP Sensor side. 1. Check if the Release Holder Shift Cam HP Sensor is soiled and the installation of the sensor. 2. Drive the Hopper Unit a little with the Toner Container Removing Tool, and check the service mode (COPIER> I/O> DC-CON> P052 bit12) to see that the output value of the sensor is changed. Since it is difficult to check the screen while driving it, repeat the operation to drive it a little and check the screen until the value is changed. If it is normal, the output value of the sensor is changed when opening/closing the cap. Even if it is normal, be sure to perform step 4 and later steps. 2-1. If there is an error in drive of the Hopper Unit, check the drive system such as gears. If it is damaged, replace the Set-on Drive Unit and then perform step 4 and later steps. 2-2. When the output value of the sensor is not changed although the Hopper Unit is driven, check the Sensor Harness (to see if the harness is caught, disconnected or physically removed). If there is no problem, replace the sensor. After checking the output value in step 2, perform step 4 and later steps. 3. If the problem is not solved by replacing the foregoing parts, replace the DC controller PCB and then perform step 4 and later steps. 4. Clear the error in service mode (COPIER> FUNCTION> CLEAR> ERR), and then turn OFF and then ON the main power. 5. Replace the toner (reinstall the removed Toner Container) at least once in user mode (Adjustment/ Maintenance> Replace Specified Toner), and check that toner replacement can be performed normally.
- Code: E025-04B0
- Description: Error in Bk Toner Container Reciprocation HP Sensor (PS8). Unable to detect the change in the Release Holder Shift Cam HP Sensor status (OFF -> ON) when closing the cap so that open and close status of the cap cannot be judged.
- Solutions: Identify the cause of the error whether it is due to mechanical problem to open/close the cap or problem at the Release Holder Shift Cam HP Sensor side. 1. Check if the Release Holder Shift Cam HP Sensor is soiled and the installation of the sensor. 2. Drive the Hopper Unit a little with the Toner Container Removing Tool, and check the service mode (COPIER> I/O> DC-CON> P052 bit12) to see that the output value of the sensor is changed. Since it is difficult to check the screen while driving it, repeat the operation to drive it a little and check the screen until the value is changed. If it is normal, the output value of the sensor is changed when opening/closing the cap. Even if it is normal, be sure to perform step 4 and later steps. 2-1. If there is an error in drive of the Hopper Unit, check the drive system such as gears. If it is damaged, replace the Set-on Drive Unit and then perform step 4 and later steps. 2-2. When the output value of the sensor is not changed although the Hopper Unit is driven, check the Sensor Harness (to see if the harness is caught, disconnected or physically removed). If there is no problem, replace the sensor. After checking the output value in step 2, perform step 4 and later steps. 3. If the problem is not solved by replacing the foregoing parts, replace the DC controller PCB and then perform step 4 and later steps. 4. Clear the error in service mode (COPIER> FUNCTION> CLEAR> ERR), and then turn OFF and then ON the main power. 5. Replace the toner (reinstall the removed Toner Container) at least once in user mode (Adjustment/ Maintenance> Replace Specified Toner), and check that toner replacement can be performed normally.
- Code: E025-04C0
- Description: Error in Bk Toner Insertion Inlet Cover Sensor (PS7). Unable to detect opening of the Toner Insertion Inlet Cover when removing the Toner Container
- Solutions: Identify the cause of the error whether it is due to link mechanism to open the Toner Insertion Inlet Cover or problem at the Toner Insertion Inlet Cover Sensor side. 1. Perform the user mode (Adjustment/Maintenance> Replace Specified Toner) to check if the Toner Insertion Inlet Cover opens normally (damage, slide of shaft area, etc.). 2. Check if the Toner Insertion Inlet Cover Sensor is soiled and the installation of the sensor. 3. Check the service mode (COPIER> I/O> DC-CON> P051 bit3) to see that the output value of the Toner Insertion Inlet Cover Sensor is changed normally when opening/closing the Toner Insertion Inlet Cover. If it is normal, the value becomes 0 by driving the Hopper Unit with the Toner Container Removing Tool and opening the Toner Insertion Inlet Cover. When closing the Toner Insertion Inlet Cover by hand, it becomes 1. 3-1. When the Toner Insertion Inlet Cover is not opened although the Hopper Unit is driven, check the drive system from upstream (Hopper Unit -> link mechanism of Hopper Tray -> Toner Insertion Inlet Cover Unit). If it is damaged, replace the damaged part and then perform step 5 and later steps. 3-2. When the output value is not changed normally although the Toner Insertion Inlet Cover can be opened/closed, check the Sensor Harness (to see if the harness is caught, disconnected or physically removed, *including the Relay Connector). If there is no problem, replace the sensor. After checking the output value in step 3, perform step 5 and later steps. 4. If the problem is not solved by replacing the foregoing parts, replace the DC controller PCB and then perform step 5 and later steps. 5. Clear the error in service mode (COPIER> FUNCTION> CLEAR> ERR), and then turn OFF and then ON the main power. 6. Replace the toner (reinstall the removed Toner Container) at least once in user mode (Adjustment/ Maintenance> Replace Specified Toner), and check that toner replacement can be performed normally.
- Code: E056-0001
- Description: Reverse Roller disengagement home position error. At initial operation, the Reverse Roller Disengagement HP Sensor (PS101) failed to detect home position despite an operation of the Reverse Disengagement Motor (M54).
- Solutions: 1. Replace the Reverse Disengagement Motor. 2. Check the mechanism to detect home position for disengagement of the Reverse Roller. 3. Replace the Reverse Roller Disengagement HP Sensor.
- Code: E056-0002
- Description: Reverse Roller operation error. During printing, the Reverse Roller Disengagement HP Sensor (PS101) failed to detect change in the detection flag despite an operation of the Reverse Disengagement Motor (M54).
- Solutions: 1. Replace the Reverse Disengagement Motor. 2. Check the mechanism to detect home position for disengagement of the Reverse Roller. 3. Replace the Reverse Roller Disengagement HP Sensor
- Code: E060-0001
- Description: Primary Charging Wire Shutter HP open error. The Primary Charging Wire Shutter HP Sensor (PS92) detected that the shutter was open although it was moved to the close position.
- Solutions: 1. Check connection of the Primary Charging Wire Cleaning Motor (M1). 2. Replace the Primary Charging Wire Cleaning Motor (M1). 3. Check connection of the Primary Charging Wire Shutter HP Sensor (PS92). 4. Replace the Primary Charging Wire Shutter HP Sensor (PS92). 5. Check shutter mechanism of the Primary Charging Assembly. 6. Replace the Primary Charging Assembly. 7. Replace the DC Controller PCB.
- Code: E060-0002
- Description: Primary Charging Wire Shutter HP close error. The Primary Charging Wire Shutter HP Sensor (PS92) detected that the shutter was closed although it was moved to the open position.
- Solutions: 1. Check connection of the Primary Charging Wire Cleaning Motor (M1). 2. Replace the Primary Charging Wire Cleaning Motor (M1). 3. Check connection of the Primary Charging Wire Shutter HP Sensor (PS92). 4. Replace the Primary Charging Wire Shutter HP Sensor (PS92). 5. Check shutter mechanism of the Primary Charging Assembly. 6. Replace the Primary Charging Assembly. 7. Replace the DC Controller PCB
- Code: E060-0011
- Description: Primary Charging Wire Shutter error 1 when cleaning the Primary Charging Wire. The Primary Charging Wire Shutter HP Sensor (PS92) failed to be detected although 10 seconds have passed since the Primary Charging Wire Shutter started its operation.
- Solutions: 1. Check connection of the Primary Charging Wire Shutter HP Sensor (PS92). 2. Replace the Primary Charging Wire Shutter HP Sensor (PS92). 3. Check shutter mechanism of the Primary Charging Assembly. 4. Replace the Primary Charging Assembly. 5. Replace the DC Controller PCB.
- Code: E060-0012
- Description: Primary Charging Wire Shutter error 2 when cleaning the Primary Charging Wire. The Primary Charging Wire Shutter HP Sensor (PS92) remained to be detected although 10 seconds have passed since the Primary Charging Wire Shutter started its operation.
- Solutions: 1. Check connection of the Primary Charging Wire Shutter HP Sensor (PS92). 2. Replace the Primary Charging Wire Shutter HP Sensor (PS92). 3. Check shutter mechanism of the Primary Charging Assembly. 4. Replace the Primary Charging Assembly. 5. Replace the DC Controller PCB.
- Code: E060-0023
- Description: Error in the Primary Charging Wire Shutter position during rotation of the Bk Drum. Faulty position of the Primary Charging Wire Shutter was detected while the Bk Drum was rotating.
- Solutions: 1. Check connection of the Primary Charging Wire Cleaning Motor (M1). 2. Replace the Primary Charging Wire Cleaning Motor (M1). 3. Check connection of the Primary Charging Wire Shutter HP Sensor (PS92). 4. Replace the Primary Charging Wire Shutter HP Sensor (PS92). 5. Check shutter mechanism of the Primary Charging Assembly. 6. Replace the Primary Charging Assembly. 7. Replace the DC Controller PCB.
- Code: E061-0001
- Description: Primary charging bias (Bk) lower limit error. At initial rotation, the drum surface potential Vd at potential control is less than 30 V. • Primary charging bias (Bk) is not properly applied. • The drum does not rotate correctly.
- Solutions: 1. Check whether the primary charging assembly is properly installed or connected. (Connection of the connector, Shorting, Wire caught by parts) 2. Check whether the primary charging high-voltage PCB (Bk) is properly installed or connected. (Connection of the connector, Shorting, Wire caught by parts) 3. Check whether the drum motor (Bk) is properly installed or connected. (Connection of the connector, Shorting, Wire caught by parts) 4. Replace the parts. • Primary charging assembly • Primary charging high-voltage PCB (Bk) • Drum/ITB drive motor • DC controller interface PCB • DC controller PCB
- Code: E061-0002
- Description: Potential sensor offset adjustment error. When the result of potential sensor offset adjustment is more than +/-30 V.
- Solutions: 1. Check whether the potential sensor offset adjustment tool is properly installed. 2. Replace the potential sensor.
- Code: E061-0003
- Description: Potential control Vd failure. At the time of measurement of Vd at potential control, the value is more than +50 V or less than -200 V against Vgrid. • Drum cleaning pre-exposure is not performed correctly. • Primary charging is not performed correctly. • The drum is reaching the end of life
- Solutions: 1. Check the connection of the drum cleaning preexposure LED. 2. Check the connection of the primary charging assembly. • Check whether the grid plate is properly installed. • Check whether the shield plate is not soiled by toner. -> Clean the shield plate. • Check whether disconnection of the connector or shorting does not occur or the wire is not caught by parts. 3. Replace the parts. • Drum cleaning pre-exposure LED • Primary charging assembly • Drum (Checking can be performed by COPIER> DISPLAY>DPOT>D-CONT-K. Estimated life is 150,000 or less.)
- Code: E061-0004
- Description: Laser power shortage error. At the time of measurement of 8 bright section potential VI at potential control, the grid bias Vgrid is more than 100 V at least at one point. • Dirt is applied to the dust prevention glass. • Laser is not applied correctly.
- Solutions: 1. Clean the dust prevention glass. 2. Check the connection of the laser scanner unit. (Connection of the connector, Shorting, Wire caught by parts) 3. Replace the parts. • Laser scanner unit (Bk) • Laser interface PCB
- Code: E064-1000
- Description: No output of reference signal for primary charging DC bias (Y/M/C). No output of reference signal for primary charging DC bias (Y/M/C).
- Solutions: Replace the Primary Charging High Voltage PCB (Y/M/C).
- Code: E064-1001
- Description: No output of reference signal for developing DC bias (Y/ M/C/Bk). No output of reference signal for developing DC bias (Y/ M/C/Bk).
- Solutions: Replace the Developing High Voltage PCB (Y/M/C, Bk).
- Code: E064-1101
- Description: Primary charging DC bias (Y) output error. The primary charging DC bias (Y) output showed an abnormal value
- Solutions: Replace the Primary Charging High Voltage PCB (Y/M/C).
- Code: E064-1103
- Description: Developing DC bias (Y) output error. The developing DC bias (Y) output showed an abnormal value
- Solutions: Replace the Developing High Voltage PCB (Y/M/C).
- Code: E064-2201
- Description: Primary charging DC bias (M) output error. The primary charging DC bias (M) output showed an abnormal value
- Solutions: Replace the Primary Charging High Voltage PCB (Y/M/C).
- Code: E064-2203
- Description: Developing DC bias (M) output error. The developing DC bias (M) output showed an abnormal value.
- Solutions: Replace the Developing High Voltage PCB (Y/M/C).
- Code: E064-3301
- Description: Primary charging DC bias (C) output error. The primary charging DC bias (C) output showed an abnormal value
- Solutions: Replace the Primary Charging High Voltage PCB (Y/M/C).
- Code: E064-3303
- Description: Developing DC bias (C) output error. The developing DC bias (C) output showed an abnormal value
- Solutions: Replace the Developing High Voltage PCB (Y/M/C).
- Code: E064-4403
- Description: Developing DC bias (Bk) output error. The developing DC bias (Bk) output showed an abnormal value.
- Solutions: Replace the Developing High Voltage PCB (Bk).
- Code: E066-0001
- Description: Pre-transfer Charging Wire Shutter HP open error. The Pre-transfer Charging Wire Shutter HP Sensor (PS93) detected that the shutter was open although it was moved to the close position.
- Solutions: 1. Check connection of the Pre-transfer Charging Wire Cleaning Motor (M2). 2. Replace the Pre-transfer Charging Wire Cleaning Motor (M2). 3. Check connection of the Pre-transfer Charging Wire Shutter HP Sensor (PS93). 4. Replace the Pre-transfer Charging Wire Shutter HP Sensor (PS93). 5. Check shutter mechanism of the Pre-transfer Charging Assembly. 6. Replace the Pre-transfer Charging Assembly. 7. Replace the DC Controller PCB.
- Code: E066-0002
- Description: Pre-transfer Charging Wire Shutter HP close error. The Pre-transfer Charging Wire Shutter HP Sensor (PS93) detected that the shutter was closed although it was moved to the open position
- Solutions: 1. Check connection of the Pre-transfer Charging Wire Cleaning Motor (M2). 2. Replace the Pre-transfer Charging Wire Cleaning Motor (M2). 3. Check connection of the Pre-transfer Charging Wire Shutter HP Sensor (PS93). 4. Replace the Pre-transfer Charging Wire Shutter HP Sensor (PS93). 5. Check shutter mechanism of the Pre-transfer Charging Assembly. 6. Replace the Pre-transfer Charging Assembly. 7. Replace the DC Controller PCB.
- Code: E066-0011
- Description: Primary Charging Wire Shutter error 1 when cleaning the Pre-transfer Charging Wire. The Pre-transfer Charging Wire Shutter HP Sensor (PS93) failed to be detected although 10 seconds have passed since the Pre-transfer Charging Wire Shutter started its operation
- Solutions: 1. Check connection of the Pre-transfer Charging Wire Shutter HP Sensor (PS93). 2. Replace the Pre-transfer Charging Wire Shutter HP Sensor (PS93). 3. Check shutter mechanism of the Pre-transfer Charging Assembly. 4. Replace the Pre-transfer Charging Assembly. 5. Replace the DC Controller PCB.
- Code: E066-0012
- Description: Primary Charging Wire Shutter error 2 when cleaning the Pre-transfer Charging Wire. The Pre-transfer Charging Wire Shutter HP Sensor (PS93) remained to be detected although 10 seconds have passed since the Pre-transfer Charging Wire Shutter started its operation
- Solutions: 1. Check connection of the Pre-transfer Charging Wire Shutter HP Sensor (PS93). 2. Replace the Pre-transfer Charging Wire Shutter HP Sensor (PS93). 3. Check shutter mechanism of the Pre-transfer Charging Assembly. 4. Replace the Pre-transfer Charging Assembly. 5. Replace the DC Controller PCB.
- Code: E066-0023
- Description: Error in the Pre-transfer Charging Wire Shutter position during rotation of the Bk Drum. Faulty position of the Pre-transfer Charging Wire Shutter was detected while the Bk Drum was rotating.
- Solutions: 1. Check connection of the Pre-transfer Charging Wire Cleaning Motor (M2). 2. Replace the Pre-transfer Charging Wire Cleaning Motor (M2). 3. Check connection of the Pre-transfer Charging Wire Shutter HP Sensor (PS93). 4. Replace the Pre-transfer Charging Wire Shutter HP Sensor (PS93). 5. Check shutter mechanism of the Pre-transfer Charging Assembly. 6. Replace the Pre-transfer Charging Assembly. 7. Replace the DC Controller PCB.
- Code: E073-0001
- Description: Host machine interlock failure. Interlock at 24 V cannot be detected in the condition where all of the front cover, left lower cover, and manual feed cover are closed.
- Solutions: 1. Check whether shorting does not occur to the harness of the interlock group. If it occurs, replace the harness. 2. Replace the relay board. (Blowout at the relay PCB (UN7)) 3. Replace the interlock switch. • Front door open/close switch 1 (SW1) • Front door open/close switch 2 (SW2) • Manual feeding unit open/close switch (SW3) • Paper delivery door open/close switch (SW4)
- Code: E074-0001
- Description: Primary transfer roller detachment/attachment error. The primary transfer roller attachment/detachment HP sensor (PS4) cannot detect the home position within a specified period
- Solutions: 1. Check the connection between the primary transfer roller detachment HP sensor (PS4) and the ITB relay PCB (UN28). (Connector, Breaking (shorting)) Sensor side: J7113 PCB side: J2701 2. Check the connection between the ITB relay PCB and the DC controller PCB. (Connector, Breaking (shorting)) ITB relay PCB: J2700, J8050 DC controller PCB: J1241, J8010 3. Replace the primary transfer roller detachment HP sensor. 4. Check the link parts of the primary transfer roller (pressure release lever, link, cam). If foreign matters are found, remove them. If they are soiled with toner, etc., perform cleaning (when the parts do not move smoothly due to dirt). 5. Check whether the gear is not damaged. If it is damaged, replace the attachment/detachment drive unit (FM3-4905).
- Code: E075-0000
- Description: Steering HP error. The home position of the steering roller cannot be detected. It cannot move from the home position
- Solutions: 1. Check the connection between the steering drive HP sensor (PS3) and the ITB relay PCB (UN28). (Connector, Breaking (shorting)) Sensor side: J7416, J8045 PCB side: J2701 2. Check the connection between the steering drive motor (M4) and the ITB relay PCB. (Connector, Breaking (shorting)) Sensor side: J7414, J8044 PCB side: J2701 3. Replace the parts. • Steering drive HP sensor • Steering drive motor
- Code: E075-0001
- Description: ITB displacement sensor lower limit error. The output value of the ITB displacement sensor (PS2) continues to be the lower limit value
- Solutions: 1. Check the connection between the ITB displacement sensor (PS2) and the ITB relay PCB (UN28). (Connector, Breaking (shorting)) Sensor side: J7415 PCB side: J2702 2. Clean the ITB displacement sensor. 3. Replace the parts.
- Code: E075-0002
- Description: ITB displacement sensor upper limit error. The output value of the ITB displacement sensor (PS2) continues to be the upper limit value
- Solutions: 1. Check whether the ITB displacement sensor (PS2) and the ITB displacement sensor flag are installed properly. • Isn’t the ITB displacement sensor flag inserted under the ITB? • Is the ITB displacement sensor installed correctly? 2. Replace the parts. • Replace the ITB displacement sensor flag (if the flag is damaged). • Replace the ITB displacement sensor. • Replace the ITB. (Replace the ITB of which edge is damaged.) • Replace the steering control mechanism parts. (Pressure spring removed from the steering arm, etc.)
- Code: E077-0001
- Description: Secondary transfer external roller detachment/attachment error. The secondary transfer roller attachment/detachment HP sensor (PS22) cannot detect the home position within a specified period.
- Solutions: 1. Check the connection between the secondary transfer roller attachment/detachment HP sensor (PS22) and the fixing feed driver (UN5). (Connector, Breaking (shorting)) Sensor side: J7214, J8102 PCB side: 1509 2. Check the connection between the fixing feed driver and the DC controller PCB. (Connector, Shorting) Fixing feed driver: J1510 DC controller PCB: J1215 3. Check the connection between the secondary transfer roller detachment motor (M31) and the pickup feed driver PCB (UN4). (Connector, Breaking (shorting)) Motor side: J7003 DC controller interface side: 1409 4. Check the connection between the pickup feed driver PCB and the DC controller PCB. (Connector, Breaking (shorting)) Pickup feed driver PCB: J1401 DC controller PCB: J1215 5. Check the installation condition of the detachment mechanism assemblies (cam, arm, secondary transfer external roller holder). Check the condition of the attachment/detachment cam mechanism assembly. 6. Replace the secondary transfer roller attachment/ detachment HP sensor. 7. Check the drive gear. -> Replace the gear. 8. Replace the secondary transfer roller detachment motor. 9. Replace the drive unit
- Code: E100-0101
- Description: Laser scanner motor BD (Y) error. The laser scanner motor cannot detect the VLOCK signal and PLOCK signal during BD rotation.
- Solutions: 1. Check that the cover is closed. 2. Check connection of the following parts: Relay PCB, DC Controller PCB, Laser Power Supply Relay PCB (UN101), and Laser Interface PCB (UN100) (connector connection, open circuit, the caught cable). Relay PCB: J1817, DC Controller PCB: J1200, J1201, Laser Power Supply Relay PCB: J5600, J5601, Laser Interface PCB: J5500 3. Check connection between the Laser Scanner Unit and Laser Interface PCB (connector connection/open circuit/the caught cable). Laser Scanner Unit: J8070, J5509, Laser Interface PCB: J5101Y 4. Replace the Laser Scanner Unit. 5. Replace the Laser Interface PCB. 6. Replace the Laser Power Supply Relay PCB.
- Code: E100-0201
- Description: Laser scanner motor BD (M) error. The laser scanner motor cannot detect the VLOCK signal and PLOCK signal during BD rotation.
- Solutions: 1. Check that the cover is closed. 2. Check connection of the following parts: Relay PCB, DC Controller PCB, Laser Power Supply Relay PCB (UN101), and Laser Interface PCB (UN100) (connector connection, open circuit, the caught cable). Relay PCB: J1817, DC Controller PCB: J1200, J1201, Laser Power Supply Relay PCB: J5600, J5601, Laser Interface PCB: J5500 3. Check connection between the Laser Scanner Unit and Laser Interface PCB (connector connection/open circuit/the caught cable). Laser Scanner Unit: J8076, J5510, Laser Interface PCB: J5101M 4. Replace the Laser Scanner Unit. 5. Replace the Laser Interface PCB. 6. Replace the Laser Power Supply Relay PCB.
- Code: E100-0301
- Description: Laser scanner motor BD (C) error. The laser scanner motor cannot detect the VLOCK signal and PLOCK signal during BD rotation.
- Solutions: 1. Check that the cover is closed. 2. Check connection of the following parts: Relay PCB, DC Controller PCB, Laser Power Supply Relay PCB (UN101), and Laser Interface PCB (UN100) (connector connection, open circuit, the caught cable). Relay PCB: J1817, DC Controller PCB: J1200, J1201, Laser Power Supply Relay PCB: J5600, J5601, Laser Interface PCB: J5500 3. Check connection between the Laser Scanner Unit and Laser Interface PCB (connector connection/open circuit/the caught cable). Laser Scanner Unit: J8064, J5511, Laser Interface PCB: J5101C 4. Replace the Laser Scanner Unit. 5. Replace the Laser Interface PCB. 6. Replace the Laser Power Supply Relay PCB.
- Code: E100-0401
- Description: Laser scanner motor BD (Bk) error. The laser scanner motor cannot detect the VLOCK signal and PLOCK signal during BD rotation
- Solutions: 1. Check that the cover is closed. 2. Check connection of the following parts: Relay PCB, DC Controller PCB, Laser Power Supply Relay PCB (UN101), and Laser Interface PCB (UN100) (connector connection, open circuit, the caught cable). Relay PCB: J1817, DC Controller PCB: J1200, J1201, Laser Power Supply Relay PCB: J5600, J5601, Laser Interface PCB: J5500 3. Check connection between the Laser Scanner Unit and Laser Interface PCB (connector connection/open circuit/the caught cable). Laser Scanner Unit: J8066, J5512, Laser Interface PCB: J5101K 4. Replace the Laser Scanner Unit. 5. Replace the Laser Interface PCB. 6. Replace the Laser Power Supply Relay PCB.
- Code: E102-0101
- Description: Laser scanner unit (Y) EEPROM error. Laser scanner unit EEPROM failure / Failure of the data written in the laser scanner unit EEPROM was detected
- Solutions: 1. Check that the cover is closed. 2. Check connection of the following parts: Relay PCB, DC Controller PCB, Laser Power Supply Relay PCB (UN101), and Laser Interface PCB (UN100) (connector connection, open circuit, the caught cable). Relay PCB: J1817, DC Controller PCB: J1200, J1201, Laser Power Supply Relay PCB: J5600, J5601, Laser Interface PCB: J5500 3. Check connection between the Laser Scanner Unit and Laser Interface PCB (connector connection/open circuit/the caught cable). Laser Scanner Unit: J8070, J5509, Laser Interface PCB: J5101Y 4. Replace the Laser Scanner Unit. 5. Replace the Laser Interface PCB. 6. Replace the Laser Power Supply Relay PCB.
- Code: E102-0201
- Description: Laser scanner unit (M) EEPROM error. Laser scanner unit EEPROM failure / Failure of the data written in the laser scanner unit EEPROM was detected.
- Solutions: 1. Check that the cover is closed. 2. Check connection of the following parts: Relay PCB, DC Controller PCB, Laser Power Supply Relay PCB (UN101), and Laser Interface PCB (UN100) (connector connection, open circuit, the caught cable). Relay PCB: J1817, DC Controller PCB: J1200, J1201, Laser Power Supply Relay PCB: J5600, J5601, Laser Interface PCB: J5500 3. Check connection between the Laser Scanner Unit and Laser Interface PCB (connector connection/open circuit/the caught cable). Laser Scanner Unit: J8076, J5510, Laser Interface PCB: J5101M 4. Replace the Laser Scanner Unit. 5. Replace the Laser Interface PCB. 6. Replace the Laser Power Supply Relay PCB.
- Code: E102-0301
- Description: Laser scanner unit (C) EEPROM error. Laser scanner unit EEPROM failure / Failure of the data written in the laser scanner unit EEPROM was detected
- Solutions: 1. Check that the cover is closed. 2. Check connection of the following parts: Relay PCB, DC Controller PCB, Laser Power Supply Relay PCB (UN101), and Laser Interface PCB (UN100) (connector connection, open circuit, the caught cable). Relay PCB: J1817, DC Controller PCB: J1200, J1201, Laser Power Supply Relay PCB: J5600, J5601, Laser Interface PCB: J5500 3. Check connection between the Laser Scanner Unit and Laser Interface PCB (connector connection/open circuit/the caught cable). Laser Scanner Unit: J8064, J5511, Laser Interface PCB: J5101C 4. Replace the Laser Scanner Unit. 5. Replace the Laser Interface PCB. 6. Replace the Laser Power Supply Relay PCB
- Code: E102-0401
- Description: Laser scanner unit (Bk) EEPROM error. Laser scanner unit EEPROM failure / Failure of the data written in the laser scanner unit EEPROM was detected.
- Solutions: 1. Check that the cover is closed. 2. Check connection of the following parts: Relay PCB, DC Controller PCB, Laser Power Supply Relay PCB (UN101), and Laser Interface PCB (UN100) (connector connection, open circuit, the caught cable). Relay PCB: J1817, DC Controller PCB: J1200, J1201, Laser Power Supply Relay PCB: J5600, J5601, Laser Interface PCB: J5500 3. Check connection between the Laser Scanner Unit and Laser Interface PCB (connector connection/open circuit/the caught cable). Laser Scanner Unit: J8066, J5512, Laser Interface PCB: J5101K 4. Replace the Laser Scanner Unit. 5. Replace the Laser Interface PCB. 6. Replace the Laser Power Supply Relay PCB.
- Code: E110-0101
- Description: Laser scanner motor (Y) error. The laser scanner motor cannot detect the VLOCK signal during FG rotation
- Solutions: 1. Check that the cover is closed. 2. Check connection of the following parts: Relay PCB, DC Controller PCB, Laser Power Supply Relay PCB (UN101), and Laser Interface PCB (UN100) (connector connection, open circuit, the caught cable). Relay PCB: J1817, DC Controller PCB: J1200, J1201, Laser Power Supply Relay PCB: J5600, J5601, Laser Interface PCB: J5500 3. Check connection between the Laser Scanner Unit and Laser Interface PCB (connector connection/open circuit/the caught cable). Laser Scanner Unit: J8070, J5509, Laser Interface PCB: J5101Y 4. Replace the Laser Scanner Unit. 5. Replace the Laser Interface PCB. 6. Replace the Laser Power Supply Relay PCB
- Code: E110-0201
- Description: Laser scanner motor (M) error. The laser scanner motor cannot detect the VLOCK signal during FG rotation.
- Solutions: 1. Check that the cover is closed. 2. Check connection of the following parts: Relay PCB, DC Controller PCB, Laser Power Supply Relay PCB (UN101), and Laser Interface PCB (UN100) (connector connection, open circuit, the caught cable). Relay PCB: J1817, DC Controller PCB: J1200, J1201, Laser Power Supply Relay PCB: J5600, J5601, Laser Interface PCB: J5500 3. Check connection between the Laser Scanner Unit and Laser Interface PCB (connector connection/open circuit/the caught cable). Laser Scanner Unit: J8076, J5510, Laser Interface PCB: J5101M 4. Replace the Laser Scanner Unit. 5. Replace the Laser Interface PCB. 6. Replace the Laser Power Supply Relay PCB.
- Code: E110-0301
- Description: Laser scanner motor (C) error. The laser scanner motor cannot detect the VLOCK signal during FG rotation
- Solutions: 1. Check that the cover is closed. 2. Check connection of the following parts: Relay PCB, DC Controller PCB, Laser Power Supply Relay PCB (UN101), and Laser Interface PCB (UN100) (connector connection, open circuit, the caught cable). Relay PCB: J1817, DC Controller PCB: J1200, J1201, Laser Power Supply Relay PCB: J5600, J5601, Laser Interface PCB: J5500 3. Check connection between the Laser Scanner Unit and Laser Interface PCB (connector connection/open circuit/the caught cable). Laser Scanner Unit: J8064, J5511, Laser Interface PCB: J5101C 4. Replace the Laser Scanner Unit. 5. Replace the Laser Interface PCB. 6. Replace the Laser Power Supply Relay PCB.
- Code: E110-0401
- Description: Laser scanner motor (Bk) error. The laser scanner motor cannot detect the VLOCK signal during FG rotation
- Solutions: 2. Check connection of the following parts: Relay PCB, DC Controller PCB, Laser Power Supply Relay PCB (UN101), and Laser Interface PCB (UN100) (connector connection, open circuit, the caught cable). Relay PCB: J1817, DC Controller PCB: J1200, J1201, Laser Power Supply Relay PCB: J5600, J5601, Laser Interface PCB: J5500 3. Check connection between the Laser Scanner Unit and Laser Interface PCB (connector connection/open circuit/the caught cable). Laser Scanner Unit: J8066, J5512, Laser Interface PCB: J5101K 4. Replace the Laser Scanner Unit. 5. Replace the Laser Interface PCB. 6. Replace the Laser Power Supply Relay PCB.
- Code: E197-0000
- Description: Serial communication error. Ex serial communication error with the Fixing Feed Driver PCB.
- Solutions: 1. Check the connection between the Fixing Feed Driver PCB (J1511) and the DC Controller PCB (J1222). 2. Replace the DC Controller PCB. 3. Replace the Fixing Feed Driver PCB.
- Code: E197-0001
- Description: Serial communication error. Ex serial communication error with the Fixing Feed Driver PCB
- Solutions: 1. Check the connection between the Fixing Feed Driver PCB (J1511) and the DC Controller PCB (J1222). 2. Replace the DC Controller PCB. 3. Replace the Fixing Feed Driver PCB.
- Code: E197-0002
- Description: Serial communication error. Ex serial communication error with the Pickup Feed Driver PCB
- Solutions: 1. Check connection between the Pickup Feed Driver PCB (J1401) and the DC Controller PCB (J1221). 2. Replace the DC Controller PCB. 3. Replace the Pickup Feed Driver PCB.
- Code: E197-0003
- Description: Serial communication error. Ex serial communication error with the Pickup Feed Driver PCB.
- Solutions: 1. Check connection between the Pickup Feed Driver PCB (J1401) and the DC Controller PCB (J1221). 2. Replace the DC Controller PCB. 3. Replace the Pickup Feed Driver PCB.
- Code: E197-0004
- Description: Serial communication error. Ex serial communication error with the DC Controller PCB.
- Solutions: 1. Check connection of the DC Controller PCB (J1210). 2. Replace the DC Controller PCB.
- Code: E197-0006
- Description: Serial communication error. Ex serial communication error with the DC Controller PCB.
- Solutions: 1. Check connection of the DC Controller PCB (J1210). 2. Replace the DC Controller PCB.
- Code: E197-0007
- Description: Serial communication error. Ex serial communication error with the Buffer Path Unit.
- Solutions: 1. Check the connection between the Buffer Driver PCB and the DC Controller PCB (J1226). 2. Replace the DC Controller PCB. 3. Replace the Buffer Driver PCB.
- Code: E197-0008
- Description: Serial communication error. Ex serial communication error with the Multi Deck.
- Solutions: 1. Check the connection between the Buffer Driver PCB and the DC Controller PCB (J1226). 2. Replace the DC Controller PCB. 3. Replace the Buffer Driver PCB.
- Code: E197-0009
- Description: Serial communication error. Ex serial communication error with the Multi Deck.
- Solutions: 1. Check the connection between the Buffer Driver PCB and the DC Controller PCB (J1226). 2. Replace the DC Controller PCB. 3. Replace the Buffer Driver PCB.
- Code: E197-000a
- Description: Serial communication error. Ex serial communication error with the Multi Deck.
- Solutions: 1. Check the connection between the Buffer Driver PCB and the DC Controller PCB (J1226). 2. Replace the DC Controller PCB. 3. Replace the Buffer Driver PCB.
- Code: E197-0020
- Description: Serial communication error. HOB serial communication (= register serial communication) error with the DC Controller PCB.
- Solutions: 1. Check connection of the DC Controller PCB (J1210). 2. Replace the DC Controller PCB.
- Code: E197-0021
- Description: Serial communication error. HOB serial communication error in the Drum ITB Driver PCB.
- Solutions: 1. Check the connection between the Drum ITB Driver PCB (J1901) and the DC Controller PCB (J1226). 2. Replace the DC Controller PCB. 3. Replace the Drum ITB Driver PCB.
- Code: E197-0022
- Description: Serial communication error. HOB serial communication error with the Laser Interface PCB.
- Solutions: 1. Check the connection between the Laser Interface PCB (J5501) and the DC Controller PCB (J1220). 2. Replace the DC Controller PCB. 3. Replace the Laser Interface PCB.
- Code: E197-0023
- Description: Serial communication error. HOB serial communication error with the Laser Interface PCB.
- Solutions: 1. Check the connection between the Laser Interface PCB (J5501) and the DC Controller PCB (J1220). 2. Replace the DC Controller PCB. 3. Replace the Laser Interface PCB.
- Code: E197-0030
- Description: Serial communication error. HOB serial communication (= register serial communication) timeout error with the DC Controller PCB.
- Solutions: 1. Check connection of the DC Controller PCB (J1210). 2. Replace the DC Controller PCB.
- Code: E197-0031
- Description: Serial communication error. HOB serial communication error in the Drum ITB Driver PCB.
- Solutions: 1. Check the connection between the Drum ITB Driver PCB (J1901) and the DC Controller PCB (J1226). 2. Replace the DC Controller PCB. 3. Replace the Drum ITB Driver PCB.
- Code: E197-0032
- Description: Serial communication error. HOB serial communication error with the Laser Interface PCB.
- Solutions: 1. Check the connection between the Laser Interface PCB (J5501) and the DC Controller PCB (J1220). 2. Replace the DC Controller PCB. 3. Replace the Laser Interface PCB.
- Code: E197-0033
- Description: Serial communication error. HOB serial communication error with the Laser Interface PCB.
- Solutions: 1. Check the connection between the Laser Interface PCB (J5501) and the DC Controller PCB (J1220). 2. Replace the DC Controller PCB. 3. Replace the Laser Interface PCB.
- Code: E197-0040
- Description: Serial communication error. Communication error due to poor contact of Drawer Connector with the Fixing Feed Driver PCB.
- Solutions: Replace the PCB and the harness.
- Code: E197-0050
- Description: Serial communication error. Ex serial communication error with the Fixing Feed Driver PCB.
- Solutions: 1. Check the connection between the Fixing Feed Driver PCB (J1551) and the DC Controller PCB (J1222). 2. Replace the DC ControllerPCB. 3. Replace the Fixing Feed Driver PCB.
- Code: E197-0051
- Description: Serial communication error. Ex serial communication error with the Fixing Feed Driver PCB.
- Solutions: 1. Check the connection between the Fixing Feed Driver PCB (J1551) and the DC Controller PCB (J1222). 2. Replace the DC ControllerPCB. 3. Replace the Fixing Feed Driver PCB.
- Code: E197-0052
- Description: Serial communication error. Ex serial communication error with the Pickup Feed Driver PCB.
- Solutions: 1. Check connection between the Pickup Feed Driver PCB (J1401) and the DC Controller PCB (J1221). 2. Replace the DC Controller PCB. 3. Replace the Pickup Feed Driver PCB.
- Code: E197-0053
- Description: Serial communication error. Ex serial communication error with the Pickup Feed Driver PCB.
- Solutions: 1. Check connection between the Pickup Feed Driver PCB (J1401) and the DC Controller PCB (J1221). 2. Replace the DC Controller PCB. 3. Replace the Pickup Feed Driver PCB.
- Code: E197-0057
- Description: Serial communication error. Ex serial communication error with the Buffer Path Unit.
- Solutions: 1. Check the connection between the Buffer Driver PCB (J1401) and the DC Controller PCB (J1226). 2. Replace the DC Controller PCB. 3. Replace the Buffer Driver PCB.
- Code: E197-0100
- Description: Serial communication error. Serial communication error in ASIC
- Solutions: Laser Interface PCB
- Code: E197-0101
- Description: Serial communication error. Serial communication error in ASIC
- Solutions: Laser Interface PCB
- Code: E197-0102
- Description: Serial communication error. Serial communication error in ASIC
- Solutions: Laser Interface PCB
- Code: E197-0103
- Description: Serial communication error. Serial communication error in ASIC
- Solutions: Laser Interface PCB
- Code: E197-1000
- Description: Serial communication error. Communication error between the DC Controller PCB (UN2) and the Primary Charging High Voltage PCB (UN37, 38)
- Solutions: 1. Check the connection between the DC Controller PCB (UN2) and the Primary Charging High Voltage PCB (UN37, 38). 2. Replace the Primary Charging High Voltage PCB (UN37, 38). 3. Replace the DC Controller PCB (UN2).
- Code: E197-1001
- Description: Serial communication error. Communication error between the DC Controller PCB (UN2) and the Developing High Voltage PCB
- Solutions: 1. Check the connection between the DC Controller PCB (UN2) and the Developing High Voltage PCB. 2. Replace the Developing High Voltage PCB. 3. Replace the DC Controller PCB (UN2).
- Code: E197-1002
- Description: Serial communication error. Communication error between the DC Controller PCB (UN2) and the High Voltage PCBs
- Solutions: 1. Check the connection between the DC Controller PCB (UN2) and the Primary Charging High Voltage PCB (UN37, 38). 2. Check the connection between the DC Controller PCB (UN2) and the Developing High Voltage PCB. 3. Replace the Primary Charging High Voltage PCB. 4. Replace the Developing High Voltage PCB. 5. Replace the DC Controller PCB (UN2).
- Code: E197-2000
- Description: Serial communication error. Communication error between the DC Controller PCB (UN2) and the Fixing Feed Driver PCB (UN5)
- Solutions: 1. Check the connection between the DC Controller PCB (UN2) and the Fixing Feed Driver PCB (UN5). 2. Replace the Fixing Feed Driver PCB (UN5). 3. Replace the DC Controller PCB (UN2).
- Code: E197-2001
- Description: Serial communication error. Communication error between the DC Controller PCB (UN2) and the Pickup Driver PCB (UN4)
- Solutions: 1. Check the connection between the DC Controller PCB (UN2) and the Pickup Driver PCB (UN4). 2. Replace the Pickup Driver PCB (UN4). 3. Replace the DC Controller PCB (UN2).
- Code: E197-2002
- Description: Serial communication error. Communication error between the DC Controller PCB (UN2) and the Drum Driver PCB (UN6)
- Solutions: 1. Check the connection between the DC Controller PCB (UN2) and the Drum Driver PCB (UN6). 2. Replace the Drum Driver PCB (UN6). 3. Replace the DC Controller PCB (UN2).
- Code: E197-2003
- Description: Serial communication error. Communication error between the DC Controller PCB (UN2) and the Relay PCB (UN7)
- Solutions: 1. Check the connection between the DC Controller PCB (UN2) and the Relay PCB (UN7). 2. Replace the Relay PCB (UN7). 3. Replace the DC Controller PCB (UN2).
- Code: E197-2004
- Description: Serial communication error. Communication error between the DC Controller PCB (UN2) and the Buffer Driver PCB (UN150)
- Solutions: 1. Check the connection between the DC Controller PCB (UN2) and the Buffer Driver PCB (UN150). 2. Replace the Buffer Driver PCB (UN150). 3. Replace the DC Controller PCB (UN2).
- Code: E197-2005
- Description: Serial communication error. Communication error between the DC Controller PCB (UN2) and the other Driver PCB
- Solutions: 1. Check the connection between the DC Controller PCB (UN2) and other Driver PCB. 2. Replace the DC Controller PCB (UN2).
- Code: E202-0001
- Description: Scanner home position error. Failure of detection of the home position of the optical unit for front side (outward)
- Solutions: 1. Displacement/disconnection of the connector of the optical home position sensor (SR2) 2. Damage to the optical home position sensor 3. Damage to the optical motor (M1) 4. Damage to the reader controller PCB (PCB1)
- Code: E202-0002
- Description: Scanner home position error. Failure of detection of the home position of the optical unit for front side (homeward)
- Solutions: 1. Displacement/disconnection of the connector of the optical home position sensor (SR2) 2. Damage to the optical home position sensor 3. Damage to the optical motor (M1) 4. Damage to the reader controller PCB (PCB1)
- Code: E202-0101
- Description: Glass home position error. Failure of detection of the glass home position (outward)
- Solutions: 1. Displacement/disconnection of the connector of the glass movement home position sensor (SR11) 2. Damage to the glass movement home position sensor 3. Damage to the glass movement motor (M9) 4. Damage to the DADF driver PCB (PCB1)
- Code: E202-0102
- Description: Glass home position error. Failure of detection of the glass home position (homeward)
- Solutions: 1. Displacement/disconnection of the connector of the glass movement home position sensor (SR11) 2. Damage to the glass movement home position sensor 3. Damage to the glass movement motor (M9) 4. Damage to the DADF driver PCB (PCB1)
- Code: E227-0001
- Description: Power supply (24 V) error. The 24 V port is turned off at the time of power-on.
- Solutions: Because the DC Controller turns OFF the 24 V Power Supply when an error is detected, it is needed to restart and check the power output before the machine detects the error to determine whether the cause of the error is power supply. If there is no power output, power supply is the cause. If there is power output, factor other than power supply can be the cause of the error. 1. Turn OFF and then ON the power. 2. Check the connection between Reader and Printer, and check that the Cable is not open-circuit. 3. Check the 24 V port of the Reader Controller PCB and DADF Driver PCB. 4. Check the power supply and Relay PCB on the Printer side. 5. Replace the Reader Controller PCB and DADF Driver PCB.
- Code: E227-0002
- Description: Power supply (24 V) error. The 24 V port is turned off at the time of job start.
- Solutions: Because the DC Controller turns OFF the 24 V Power Supply when an error is detected, it is needed to restart and check the power output before the machine detects the error to determine whether the cause of the error is power supply. If there is no power output, power supply is the cause. If there is power output, factor other than power supply can be the cause of the error. 1. Turn OFF and then ON the power. 2. Check the connection between Reader and Printer, and check that the Cable is not open-circuit. 3. Check the 24 V port of the Reader Controller PCB and DADF Driver PCB. 4. Check the power supply and Relay PCB on the Printer side. 5. Replace the Reader Controller PCB and DADF Driver PCB.
- Code: E227-0003
- Description: Power supply (24 V) error. The 24 V port is turned off at the time of job completion.
- Solutions: Because the DC Controller turns OFF the 24 V Power Supply when an error is detected, it is needed to restart and check the power output before the machine detects the error to determine whether the cause of the error is power supply. If there is no power output, power supply is the cause. If there is power output, factor other than power supply can be the cause of the error. 1. Turn OFF and then ON the power. 2. Check the connection between Reader and Printer, and check that the Cable is not open-circuit. 3. Check the 24 V port of the Reader Controller PCB and DADF Driver PCB. 4. Check the power supply and Relay PCB on the Printer side. 5. Replace the Reader Controller PCB and DADF Driver PCB.
- Code: E227-0004
- Description: Power supply (24 V) error. The 24 V port is turned off at the time of load drive.
- Solutions: Because the DC Controller turns OFF the 24 V Power Supply when an error is detected, it is needed to restart and check the power output before the machine detects the error to determine whether the cause of the error is power supply. If there is no power output, power supply is the cause. If there is power output, factor other than power supply can be the cause of the error. 1. Turn OFF and then ON the power. 2. Check the connection between Reader and Printer, and check that the Cable is not open-circuit. 3. Check the 24 V port of the Reader Controller PCB and DADF Driver PCB. 4. Check the power supply and Relay PCB on the Printer side. 5. Replace the Reader Controller PCB and DADF Driver PCB.
- Code: E227-0101
- Description: Power supply (24 V) error. The 24 V port is turned off at the time of power-on at DADF
- Solutions: Because the DC Controller turns OFF the 24 V Power Supply when an error is detected, it is needed to restart and check the power output before the machine detects the error to determine whether the cause of the error is power supply. If there is no power output, power supply is the cause. If there is power output, factor other than power supply can be the cause of the error. 1. Turn OFF and then ON the power. 2. Check the connection between Reader and Printer, and check that the Cable is not open-circuit. 3. Check the 24 V port of the Reader Controller PCB and DADF Driver PCB. 4. Check the power supply and Relay PCB on the Printer side. 5. Replace the Reader Controller PCB and DADF Driver PCB.
- Code: E227-0102
- Description: Power supply (24 V) error. The 24 V port is turned off at the time of job start at DADF.
- Solutions: Because the DC Controller turns OFF the 24 V Power Supply when an error is detected, it is needed to restart and check the power output before the machine detects the error to determine whether the cause of the error is power supply. If there is no power output, power supply is the cause. If there is power output, factor other than power supply can be the cause of the error. 1. Turn OFF and then ON the power. 2. Check the connection between Reader and Printer, and check that the Cable is not open-circuit. 3. Check the 24 V port of the Reader Controller PCB and DADF Driver PCB. 4. Check the power supply and Relay PCB on the Printer side. 5. Replace the Reader Controller PCB and DADF Driver PCB.
- Code: E227-0103
- Description: Power supply (24 V) error. The 24 V port is turned off at the time of job completion at DADF.
- Solutions: Because the DC Controller turns OFF the 24 V Power Supply when an error is detected, it is needed to restart and check the power output before the machine detects the error to determine whether the cause of the error is power supply. If there is no power output, power supply is the cause. If there is power output, factor other than power supply can be the cause of the error. 1. Turn OFF and then ON the power. 2. Check the connection between Reader and Printer, and check that the Cable is not open-circuit. 3. Check the 24 V port of the Reader Controller PCB and DADF Driver PCB. 4. Check the power supply and Relay PCB on the Printer side. 5. Replace the Reader Controller PCB and DADF Driver PCB.
- Code: E246-0001
- Description: System error
- Solutions: Contact each sale company bases
- Code: E246-0002
- Description: System error
- Solutions: Contact each sale company bases
- Code: E246-0003
- Description: System error
- Solutions: Contact each sale company bases
- Code: E246-0005
- Description: System error
- Solutions: Contact each sale company bases
- Code: E247-0001
- Description: System error
- Solutions: Contact each sale company bases
- Code: E247-0002
- Description: System error
- Solutions: Contact each sale company bases
- Code: E247-0003
- Description: System error
- Solutions: Contact each sale company bases
- Code: E247-0004
- Description: System error
- Solutions: Contact each sale company bases
- Code: E248-0001
- Description: EEPROM error. Failure of power-on at EEPROM for the reader controller PCB (PCB1)
- Solutions: Replace the reader controller PCB (PCB1)
- Code: E248-0002
- Description: EEPROM error. Failure of writing at EEPROM for the reader controller PCB (PCB1)
- Solutions: Replace the reader controller PCB (PCB1)
- Code: E248-0003
- Description: EEPROM error. Failure of reading after writing at EEPROM for the reader controller PCB (PCB1)
- Solutions: Replace the reader controller PCB (PCB1)
- Code: E260-0000
- Description: Power supply (24VA/24VB) error. 24V power (+24VA, +24VB) was not supplied.
- Solutions: 1. Connector disconnection/open circuit of harness with the corresponding PCB. Check connectors and harnesses between the following: AC Driver PCB, Relay PCB, DC Power Supply PCB (24VA), DC Power Supply PCB (24VB). 2. Failure of PCB. Replace the following: AC Driver PCB, Relay PCB, DC Power Supply PCB (24VA), DC Power Supply PCB (24VB).
- Code: E260-0001
- Description: Power supply (24VA) error. 24V power (+24VA) was not supplied.
- Solutions: 1. Connector disconnection/open circuit of harness with the corresponding PCB. Check connectors and harnesses between the following: AC Driver PCB, Relay PCB, DC Power Supply PCB (24VA). 2. Failure of PCB. Replace the following: AC Driver PCB, Relay PCB, DC Power Supply PCB (24VA).
- Code: E260-0002
- Description: Power supply (24VB) error. 24V power (+24VB) was not supplied.
- Solutions: 1. Connector disconnection/open circuit of harness with the corresponding PCB. Check connectors and harnesses between the following: AC Driver PCB, Relay PCB, DC Power Supply PCB (24VB). 2. Failure of PCB. Replace the following: AC Driver PCB, Relay PCB, DC Power Supply PCB (24VB).
- Code: E260-0003
- Description: DC Controller PCB 5V error. An error in the 5V output from the DC Controller PCB was detected.
- Solutions: Replace the DC Controller PCB.
- Code: E270-0001
- Description: Failure of the front side vertical direction synchronization signal. The vertical direction synchronization signal (VSYNC) was not sent from the CMOS PCB (front side optical unit) correctly, and an image failure occurred or the operation stopped in failure.
- Solutions: 1. Displacement/disconnection of the connector of the optical unit (reader) 2. Displacement/disconnection of the connector of the reader controller PCB (PCB1) 3. Failure of the optical unit (reader) 4. Failure of the reader controller PCB
- Code: E270-0002
- Description: Failure of the horizontal/vertical direction synchronization signal. The vertical direction synchronization signal (VSYNC) was not sent due to a failure of the horizontal direction synchronization signal (HSYNC), and an image failure occurred or the operation stopped in failure.
- Solutions: 1. Displacement/disconnection of the connector of the optical unit (reader/DADF) 2. Displacement/disconnection of the connector of the reader controller PCB (PCB1) 3. Failure of the optical unit (reader/DADF) 4. Failure of the reader controller PCB
- Code: E270-0101
- Description: Failure of the backside vertical scanning direction synchronization signal. The vertical direction synchronization signal (VSYNC) was not sent from the CMOS PCB (backside optical unit) correctly, and an image failure occurred or the operation stopped in failure.
- Solutions: 1. Displacement/disconnection of the connector of the optical unit (DADF) 2. Displacement/disconnection of the connector of the reader controller PCB (PCB1) 3. Failure of the optical unit (DADF) 4. Failure of the reader controller PCB
- Code: E280-0001
- Description: Communication error between Reader Controller PCB (PCB1) and Scanner Unit (Paper Front) (Reader). Within the specified period of time, communication between the Reader Controller PCB and Scanner Unit (Paper Front) was not started.
- Solutions: 1. Connector disconnection/open circuit of the Scanner Unit (Paper Front) (Reader). ?¨ Connect the connector/ Replace the harness. 2. Connector disconnection/open circuit of the Reader Controller PCB (PCB1). ?¨ Connect the connector/ Replace the harness. 3. Replace the Scanner Unit (Reader). 4. Replace the Reader Controller PCB.
- Code: E280-0002
- Description: Harness disconnection between Reader Controller PCB (PCB1) and Scanner Unit (Paper Front) (Reader). Harness disconnection between Reader Controller PCB (PCB1) and Scanner Unit (Paper Front) (Reader).
- Solutions: 1. Connector disconnection/open circuit of the Scanner Unit (Paper Front) (Reader). ?¨ Connect the connector/ Replace the harness. 2. Connector disconnection/open circuit of the Reader Controller PCB (PCB1). ?¨ Connect the connector/ Replace the harness.
- Code: E280-0101
- Description: Communication error between Reader Controller PCB (PCB1) and Scanner Unit (Paper Back) (Reader). Within the specified period of time, communication between the Reader Controller PCB and Scanner Unit (Paper Back) was not started.
- Solutions: 1. Connector disconnection/open circuit of the Scanner Unit (Paper Back) (Reader) ?¨ Connect the connector/ Replace the harness. 2. Connector disconnection/open circuit of the Reader Controller PCB (PCB1). ?¨ Connect the connector/ Replace the harness. 3. Replace the Scanner Unit (Reader). 4. Replace the Reader Controller PCB.
- Code: E280-0102
- Description: Harness disconnection between Reader Controller PCB (PCB1) and Scanner Unit (Paper Back) (Reader). Harness disconnection between Reader Controller PCB (PCB1) and Scanner Unit (Paper Back) (Reader).
- Solutions: 1. Connector disconnection/open circuit of the Scanner Unit (Paper Back) (Reader) ?¨ Connect the connector/ Replace the harness. 2. Connector disconnection/open circuit of the Reader Controller PCB (PCB1). ?¨ Connect the connector/ Replace the harness.
- Code: E301-0001
- Description: Front side light intensity failure. The light intensity amount at front side shading is less than the standard level.
- Solutions: Replace the optical unit (reader)
- Code: E301-0101
- Description: Backside light intensity failure. The light intensity amount at backside shading is less than the standard level.
- Solutions: Replace the optical unit (DADF)
- Code: E302-0001
- Description: Front side white shading failure. Shading RAM access failure occurred, or the shading value is less than or more than the specified level.
- Solutions: 1. Connector disconnection/open circuit of the Scanner Unit (Paper Front) (Reader). ?¨ Connect the connector/ Replace the harness. 2. Connector disconnection/open circuit of the Reader Controller PCB (PCB1). ?¨ Connect the connector/ Replace the harness. 3. Replace the Scanner Unit (Paper Front) (Reader). 4. Replace the Reader Controller PCB.
- Code: E302-0002
- Description: Error in paper front black shading. Shading RAM access error, or the shading value was either below or higher than the specified level.
- Solutions: 1. Connector disconnection/open circuit of the Scanner Unit (Paper Front) (Reader). ?¨ Connect the connector/ Replace the harness. 2. Connector disconnection/open circuit of the Reader Controller PCB (PCB1). ?¨ Connect the connector/ Replace the harness. 3. Replace the Scanner Unit (Paper Front) (Reader). 4. Replace the Reader Controller PCB.
- Code: E302-0101
- Description: Backside white shading failure. Shading RAM access failure occurred, or the shading value is less than or more than the specified level.
- Solutions: 1. Connector disconnection/open circuit of the Scanner Unit (Paper Back) (Reader) ?¨ Connect the connector/ Replace the harness. 2. Connector disconnection/open circuit of the Reader Controller PCB (PCB1). ?¨ Connect the connector/ Replace the harness. 3. Replace the Scanner Unit (Paper Back) (Reader). 4. Replace the Reader Controller PCB.
- Code: E302-0102
- Description: Error in paper back black shading. Shading RAM access error, or the shading value was either below or higher than the specified level.
- Solutions: 1. Connector disconnection/open circuit of the Scanner Unit (Paper Back) (Reader) ?¨ Connect the connector/ Replace the harness. 2. Connector disconnection/open circuit of the Reader Controller PCB (PCB1). ?¨ Connect the connector/ Replace the harness. 3. Replace the Scanner Unit (Paper Back) (Reader). 4. Replace the Reader Controller PCB.
- Code: E315-000e
- Description: Error in the soft decode. JBIG decode error
- Solutions: Replace the main controller PCB
- Code: E350
- Description: System error
- Solutions: Contact each sale company bases
- Code: E351
- Description: System error
- Solutions: Contact each sale company bases
- Code: E354
- Description: System error
- Solutions: Contact each sale company bases
- Code: E355
- Description: System error
- Solutions: Contact each sale company bases
- Code: E400-0002
- Description: Failure of communication between the reader controller PCB (PCB1) and the DADF. A reception error occurred in communication between the reader controller PCB and the DADF.
- Solutions: 1. Failure of the connection between the DADF driver PCB (PCB1) and the reader controller PCB (PCB1) 2. Failure of the DADF driver PCB 3. Failure of the reader controller PCB
- Code: E400-0003
- Description: Harness disconnection between Reader Controller PCB and DADF. Harness disconnection between Reader Controller PCB and DADF
- Solutions: 1. Check connection between the DADF Driver PCB and the Reader Controller PCB (connector connection/open circuit/the caught cable). 2. Replace the DADF Driver PCB. 3. Replace the Reader Controller PCB.
- Code: E401-0001
- Description: Pickup roller unit up/down failure. Even when the pickup roller unit up/down motor (M10) is driven, the level of the pickup roller unit up/down home position sensor (SR12) does not change within a specified period.
- Solutions: 1. Displacement/disconnection of the connector of the pickup roller unit up/down home position sensor (SR12) 2. Displacement/disconnection of the connector of the pickup roller unit up/down motor (M10) 3. Failure of the pickup roller unit up/down home position sensor 4. Failure of the pickup roller unit up/down motor
- Code: E401-0002
- Description: Pickup roller unit up/down failure. Even when the pickup roller unit up/down motor (M10) is driven, the level of the pickup roller unit up/down home position sensor (SR12) does not change within a specified period.
- Solutions: 1. Displacement/disconnection of the connector of the pickup roller unit up/down home position sensor (SR12) 2. Displacement/disconnection of the connector of the pickup roller unit up/down motor (M10) 3. Failure of the pickup roller unit up/down home position sensor 4. Failure of the pickup roller unit up/down motor
- Code: E407-0001
- Description: Failure of the tray up/down motor (M8). Even when the tray up/down motor (M8) is driven, the tray home position sensor (SR13) is not turned ON or OFF within a specified period.
- Solutions: 1. Displacement/disconnection of the connector of the tray home position sensor (SR13) 2. Displacement/disconnection of the connector of the tray up/down motor (M8) 3. Failure of the tray home position sensor 4. Failure of the tray up/down motor
- Code: E407-0002
- Description: Failure of the tray up/down motor (M8). Even when the tray up/down motor (M8) is driven, the paper surface sensor (SR6) is not turned ON within a specified period.
- Solutions: 1. Displacement/disconnection of the connector of the paper surface sensor (SR6) 2. Displacement/disconnection of the connector of the tray up/down motor (M8) 3. Failure of the paper surface sensor 4. Failure of the tray up/down motor
- Code: E412-0001
- Description: Failure in drive of the Scanner Unit Cooling Fan (Reader Assembly). The Scanner Unit Cooling Fan was not driven.
- Solutions: 1. Disconnect and then connect the connector. 2. Check if there is open circuit. 3. Replace the corresponding fan. 4. Replace the DADF Driver PCB.
- Code: E412-0002
- Description: Failure to stop Scanner Unit Cooling Fan (Reader Assembly). The Scanner Unit Cooling Fan was not stopped.
- Solutions: 1. Disconnect and then connect the connector. 2. Check if there is open circuit. 3. Replace the corresponding fan. 4. Replace the DADF Driver PCB.
- Code: E412-0003
- Description: Failure in drive of the DADF Cooling Fan 3. DADF Cooling Fan 3 was not driven.
- Solutions: 1. Disconnect and then connect the connector. 2. Check if there is open circuit. 3. Replace the corresponding fan. 4. Replace the DADF Driver PCB.
- Code: E412-0004
- Description: Failure to stop DADF Cooling Fan 3. DADF Cooling Fan 3 was not stopped.
- Solutions: 1. Disconnect and then connect the connector. 2. Check if there is open circuit. 3. Replace the corresponding fan. 4. Replace the DADF Driver PCB.
- Code: E412-0005
- Description: Failure in drive of the DADF Cooling Fan 1 or 2.DADF Cooling Fan 1 or 2 was not driven.
- Solutions: 1. Disconnect and then connect the connector. 2. Check if there is open circuit. 3. Replace the corresponding fan. 4. Replace the DADF Driver PCB.
- Code: E412-0006
- Description: Failure to stop DADF Cooling Fan 1 or 2. DADF Cooling Fan 1 or 2 was not stopped.
- Solutions: 1. Disconnect and then connect the connector. 2. Check if there is open circuit. 3. Replace the corresponding fan. 4. Replace the DADF Driver PCB.
- Code: E413-0001
- Description: Failure of the DADF detachment motor 1 (M6). Even when the DADF detachment motor 1 (M6) is driven, the DADF detachment home position sensor 1 (SR15) is not turned ON within a specified period.
- Solutions: 1. Displacement/disconnection of the connector of the detachment home position sensor 1 (SR15) 2. Displacement/disconnection of the connector of the detachment motor 1 (M6) 3. Failure of the detachment home position sensor 1 4. Failure of the detachment motor 1 5. Failure of the DADF driver PCB (PCB1)
- Code: E413-0002
- Description: Failure of the DADF detachment motor 1 (M6). Even when the DADF detachment motor 1 (M6) is driven, the DADF detachment home position sensor 1 (SR15) is not turned OFF within a specified period.
- Solutions: 1. Displacement/disconnection of the connector of the detachment home position sensor 1 (SR15) 2. Displacement/disconnection of the connector of the detachment motor 1 (M6) 3. Failure of the detachment home position sensor 1 4. Failure of the detachment motor 1 5. Failure of the DADF driver PCB (PCB1)
- Code: E413-0011
- Description: Failure of the DADF detachment motor 2 (M7). Even when the DADF detachment motor 2 (M7) is driven, the DADF detachment home position sensor 2 (SR16) is not turned ON within a specified period.
- Solutions: 1. Displacement/disconnection of the connector of the detachment home position sensor 2 (SR16) 2. Displacement/disconnection of the connector of the detachment motor 2 (M7) 3. Failure of the detachment home position sensor 2 4. Failure of the detachment motor 2 5. Failure of the DADF driver PCB (PCB1)
- Code: E413-0012
- Description: Failure of the DADF detachment motor 2 (M7). Even when the DADF detachment motor 2 (M7) is driven, the DADF detachment home position sensor 2 (SR16) is not turned OFF within a specified period.
- Solutions: 1. Displacement/disconnection of the connector of the detachment home position sensor 2 (SR16) 2. Displacement/disconnection of the connector of the detachment motor 2 (M7) 3. Failure of the detachment home position sensor 2 4. Failure of the detachment motor 2 5. Failure of the DADF driver PCB (PCB1)
- Code: E423-0001
- Description: DADF SDRAM error. SDRAM access error
- Solutions: Failure of the SDRAM (video image memory) located on the reader controller PCB (PCB1)
- Code: E423-0002
- Description: DADF SDRAM error. SDRAM Verify error
- Solutions: Failure of the SDRAM (video image memory) located on the reader controller PCB (PCB1)
- Code: E490-0001
- Description: DADF model mismatch error. DADF that is not supported is installed.
- Solutions: 1. DADF of a different model is installed. 2. Failure of the reader controller PCB (PCB1) 3. Failure of the DC controller PCB 4. Failure of the main controller PCB
- Code: E500-0000
- Description: A. Error in IPC communication(Finisher-K1) B. Communication error(Finisher-L1). A. Communication failed between the host machine and the finisher B. The communication with the connected device is interrupted.
- Solutions: A: A-1. IPC cable is disconnected. A-2. IPC cable is faulty. A-3. The finisher controller PCB is faulty. A-4. The host machine controller PCB is faulty. B: B-1. The finisher controller PCB is faulty. B-2. The connected device DC controller PCB is faulty.
- Code: E503-0001
- Description: A. Communication error with insertion unit (Document Insertion Unitr-J1,Paper Folding Unit-G1) B. Error in communication between the finisher – saddle stitcher (Finisher-K1). A. Communication failed, or the communication line has been interrupted for a specified period of time. B. Communication failed between the finisher and the saddle stitcher
- Solutions: A: A-1. DC controller PCB is faulty A-2. Disconnection of communication cable A-3. Connector on the DC controller PCB is disconnected B: B-1. The connector on the wiring between the finisher controller PCB and the saddle stitcher controller PCB is disconnected. B-2. The wiring between the finisher controller PCB and the saddle stitcher controller PCB is faulty. B-3. The finisher controller PCB is faulty. B-4. The saddle stitcher controller PCB is faulty.
- Code: E503-0002
- Description: A. Error in communication between the finisher – saddle stitcher (Finisher-K1) B. Error in communication between the finisher – saddle stitcher (Finisher-L1). A. Communication failed between the finisher and the saddle stitcher B. The communication with the saddle stitcher is interrupted.
- Solutions: A: A-1. The connector on the wiring between the finisher controller PCB and the saddle stitcher controller PCB is disconnected. A-2. The wiring between the finisher controller PCB and the saddle stitcher controller PCB is faulty. A-3. The finisher controller PCB is faulty. A-4. The saddle stitcher controller PCB is faulty. B: B-1. The wiring between the finisher controller PCB and saddle controller PCB is faulty. B-2. The finisher controller PCB is faulty. B-3. The saddle stitcher controller PCB is faulty.
- Code: E503-0003
- Description: A. Communication error between the integration unit – professional puncher B. Communication error (Finisher-L1). A. Communication failed between the integration unit – professional puncher B. The communication with the puncher unit is interrupted.
- Solutions: A: A-1. Connector on the integration unit controller PCB is disconnected. A-2. Connector on the professional puncher controller PCB is disconnected. A-3. The integration unit controller PCB is faulty. A-4. The professional puncher controller PCB is faulty. B: B-1. The wiring between the finisher controller PCB and host machine DC controller PCB is faulty. B-2. The punch controller PCB is faulty. B-3. The finisher controller PCB is faulty. B-4. The connected device DC controller PCB is faulty.
- Code: E503-0004
- Description: A. Inserter communication error (Finisher-L1) B. Paper Folding Inserter Unit / Inserter Unit Communication error (Finisher-L1). A. The communication with the inserter or the folder is interrupted. B. Communication failed for 3 consecutive times, or the communication line has been interrupted for a specified period of time.
- Solutions: A: A-1. The wiring between the finisher controller PCB and the connected device controller PCB is faulty. A-2. The finisher controller PCB is faulty. A-3. The connected device controller PCB is faulty. B: B-1. Controller PCB is faulty. B-2. Disconnection of communication cable B-3. DC controller PCB is faulty.
- Code: E503-0021
- Description: Error in communication between the finisher – inserter (Finisher-K1). Communication failed between finisher – insertion unit
- Solutions: 1. The connector on the cable between the finisher and the insertion unit is disconnected. 2. The cable between the finisher and the insertion unit is faulty. 3. The finisher controller PCB is faulty. 4. The insertion unit controller PCB is faulty.
- Code: E503-0022
- Description: Error in communication between the finisher – inserter (Finisher-K1). Communication failed between finisher – insertion unit
- Solutions: 1. The connector on the cable between the finisher and the insertion unit is disconnected. 2. The cable between the finisher and the insertion unit is faulty. 3. The finisher controller PCB is faulty. 4. The insertion unit controller PCB is faulty.
- Code: E503-0061
- Description: Error in communication between the finisher – paper folding unit (Finisher-K1). Communication failed between the finisher – paper folding unit
- Solutions: 1. The connector on the cable between the finisher and the paper folding unit is disconnected. 2. The cable between the finisher and the paper folding unit is faulty. 3. The finisher controller PCB is faulty. 4. The paper folding unit controller PCB is faulty.
- Code: E503-0062
- Description: Error in communication between the finisher – paper folding unit (Finisher-K1). Communication failed between the finisher – paper folding unit
- Solutions: 1. The connector on the cable between the finisher and the paper folding unit is disconnected. 2. The cable between the finisher and the paper folding unit is faulty. 3. The finisher controller PCB is faulty. 4. The paper folding unit controller PCB is faulty.
- Code: E503-0081
- Description: Error in communication between the saddle stitcher – trimmer (Finisher-K1). Communication failed between the saddle stitcher – trimmer
- Solutions: 1. The connector on the wiring between the saddle stitcher and the trimmer is disconnected. 2. The wiring between the saddle stitcher and the trimmer is faulty. 3. The trimmer controller PCB is faulty. 4. The saddle stitcher controller PCB is faulty. 5. The finisher controller PCB is faulty.
- Code: E503-0082
- Description: Error in communication between the saddle stitcher – trimmer (Finisher-K1). Communication failed between the saddle stitcher – trimmer
- Solutions: 1. The connector on the wiring between the saddle stitcher and the trimmer is disconnected. 2. The wiring between the saddle stitcher and the trimmer is faulty. 3. The trimmer controller PCB is faulty. 4. The saddle stitcher controller PCB is faulty. 5. The finisher controller PCB is faulty.
- Code: E505-0001
- Description: A. Backup data error (failed data reading) (Document Insertion Unit-J1/Paper Folding Unit-G1) B. EEPRAM error (Finisher-K1/L1). A. Data failed to be read properly B. Reading/writing error of EEPROM on the finisher controller PCB (The checksum for the EEPROM data has an error.)
- Solutions: A. DC controller PCB is faulty. B. The finisher controller PCB is faulty.
- Code: E505-0002
- Description: A. Backup data error (failed data writing) (Document Insertion Unit-J1/Paper Folding Unit-G1) B. EEPROM error (External 2 Hole Puncher-A1). A. Data failed to be written properly B. The checksum for the EEPROM data has an error.
- Solutions: A. DC controller PCB is faulty B. Punch controller PCB is faulty
- Code: E505-0003
- Description: A. Insertion unit back-up RAM error (Finisher-K1) B. Reading/writing error of EEPROM (Document Folding Insertion Unit / Insertion Unit -H1). A. Reading/writing error of EEPROM on the insertion unit controller PCB. B. Reading/writing error of EEPROM
- Solutions: A. The insertion unit controller PCB is faulty. B. DC controller PCB is faulty
- Code: E505-0005
- Description: Paper folding unit backup RAM error. Reading/writing error of EEPROM on the paper folding unit controller PCB
- Solutions: The paper folding unit controller PCB is faulty.
- Code: E509-0001
- Description: Mismatched connection code between the host machine and Finisher (Finisher-K1/L1). A wrong host machine has been connected.
- Solutions: 1. Connection with a wrong host machine. 2. Failure of Finisher Controller PCB.
- Code: E514-8001
- Description: A. Error in the gripper base motor (Finisher-K1) B. Rear end assist home position error (Finisher-L1). A. The gripper does not come off the gripper base rear sensor when the gripper base motor has been driven for 3 seconds. B. The stapler does not leave the rear end assist home position when the rear end assist motor has been driven for 3 seconds.
- Solutions: A: A-1. The connector of the gripper base rear sensor (S117) or the gripper base motor (M116) are disconnected. A-2. The wiring of the gripper base rear sensor or the gripper base motor are faulty. A-3. The gripper base rear sensor is faulty. A-4. The gripper base motor is faulty. A-5. The finisher controller PCB is faulty. B: B-1. The rear end assist home position sensor (PI109) is faulty. B-2. The wiring between the finisher controller PCB and rear end assist motor is faulty. B-3. The end assist mechanism is faulty. B-4. The rear end assist motor (M109) is faulty. B-5. The finisher controller PCB is faulty.
- Code: E514-8002
- Description: A. Error in the gripper base motor (Finisher-K1) B. Rear end assist home position error (Finisher-L1). A. The gripper base rear sensor dose not detect the gripper when the gripper base motor has been driven for 3 seconds. B. The stapler does not return to the rear end assist home position when the rear end assist motor has been driven for 3 seconds.
- Solutions: A: A-1. The connector of the gripper base rear sensor (S117) or the gripper base motor (M116) are disconnected. A-2. The wiring of the gripper base rear sensor or the gripper base motor are faulty. A-3. The gripper base rear sensor is faulty. A-4. The gripper base motor is faulty. A-5. The finisher controller PCB is faulty. B: B-1. The rear end assist home position sensor (PI109) is faulty. B-2. The wiring between the finisher controller PCB and rear end assist motor is faulty. B-3. The end assist mechanism is faulty. B-4. The rear end assist motor (M109) is faulty. B-5. The finisher controller PCB is faulty.
- Code: E514-8003
- Description: Error in the gripper motor (Finisher-A1). The gripper does not come off the gripper HP sensor when the gripper motor has been driven for 3 seconds.
- Solutions: 1. The connector of the gripper HP sensor (S140) or the gripper motor (M117) are disconnected. 2. The wiring of the gripper HP sensor) or the gripper motor are faulty. 3. The gripper HP sensor is faulty. 4. The gripper motor is faulty. 5. The finisher controller PCB is faulty.
- Code: E514-8004
- Description: Error in the gripper motor (Finisher-K1). The gripper HP sensor does not detect the gripper when the gripper motor has been driven for 3 seconds.
- Solutions: 1. The connector of the gripper HP sensor (S140) or the gripper motor (M117) are disconnected. 2. The wiring of the gripper HP sensor or the gripper motor are faulty. 3. The gripper HP sensor is faulty. 4. The gripper motor is faulty. 5. The finisher controller PCB is faulty.
- Code: E514-8005
- Description: Error in the gripper motor (Finisher-K1). The gripper does not come off the position sensor when the gripper motor has been driven for 3 seconds.
- Solutions: 1. The connector of the gripper position sensor (S115) or the gripper motor (M117) are disconnected. 2. The wiring of the gripper position sensor or the gripper motor are faulty. 3. The gripper position sensor is faulty. 4. The gripper motor is faulty. 5. The finisher controller PCB is faulty.
- Code: E514-8006
- Description: Error in the gripper motor (Finisher-K1). The gripper position sensor does not detect the gripper when the gripper motor has been driven for 3 seconds.
- Solutions: 1. The connector of the gripper position sensor (S115) or the gripper motor (M117) are disconnected. 2. The wiring of the gripper position sensor or the gripper motor are faulty. 3. The gripper position sensor is faulty. 4. The gripper motor is faulty. 5. The finisher controller PCB is faulty.
- Code: E518-8001
- Description: Error in folding feed motor lock (Document Insertion Folding Unit/Paper Folding Unit). The fold transport motor (M5/M11) lock signal has been detected for more than the specified period of time.
- Solutions: 1. Connector of Folding feed motor (M5/M11) is disconnected. 2. Folding feed motor is faulty.
- Code: E519-0002
- Description: Gear change home position error (Finisher-L1). The gear change home position sensor does not turn ON when the gear change motor has been driven for 387 pulses.
- Solutions: 1. The gear change home position sensor (PI117) is faulty. 2. The wiring between the finisher controller PCB and gear change motor is faulty. 3. The gear change mechanism is faulty. 4. The gear change motor (M110) is faulty. 5. The finisher controller PCB is faulty.
- Code: E519-8001
- Description: Gear change home position error (Finisher-L1). The gear change home position sensor does not turn OFF when the gear change motor has been driven for 387 pulses
- Solutions: 1. The gear change home position sensor (PI117) is faulty. 2. The wiring between the finisher controller PCB and gear change motor is faulty. 3. The gear change mechanism is faulty. 4. The gear change motor (M110) is faulty. 5. The finisher controller PCB is faulty.
- Code: E530-8000
- Description: Error in the front or rear alignment motor. The front or rear alignment motor operate abnormally during initialization.
- Solutions: 1. The connector of the front/rear alignment HP sensor (S108/S109) or the front/rear alignment motor (M108/ M109) are disconnected. 2. The wiring of the front/rear alignment HP sensor or the front/rear alignment motor are faulty. 3. The front/rear alignment HP sensor is faulty. 4. The front/rear alignment motor is faulty. 5. The finisher controller PCB is faulty.
- Code: E530-8001
- Description: A. Error in the front alignment motor (Finisher-K1) B. Front aligning plate home position error (Finisher-L1). A. The front alignment plate does not come off the front alignment HP sensor when the front alignment motor has been driven for 4 seconds. B. The aligning plate does not leave the aligning plate front home position sensor when the alignment plate front motor has been driven for 4 seconds.
- Solutions: A: A-1. The connector of the front alignment HP sensor (S108) or the front alignment motor (M108) are disconnected. A-2. The wiring of the front alignment HP sensor or the front alignment motor are faulty. A-3. The front alignment HP sensor is faulty. A-4. The front alignment motor is faulty. A-5. The finisher controller PCB is faulty. B: B-1. The front aligning plate home position sensor (PI106) is faulty. B-2. The wiring between the finisher controller PCB and front aligning plate motor is faulty. B-3. The front aligning plate is faulty. B-4. The front aligning plate motor (M103) is faulty. B-5. The finisher controller PCB is faulty.
- Code: E530-8002
- Description: A. Error in the front alignment motor (Finisher-K1) B. Front aligning plate home position error (Finisher-L1). A. The front alignment HP sensor does not detect the front alignment plate when the front alignment motor has been driven for 4 seconds. B. The aligning plate does not return to aligning plate front home position sensor when the alignment plate front motor has been driven for 4 seconds.
- Solutions: A: A-1. The connector of the front alignment HP sensor (S108) or the front alignment motor (M108) are disconnected. A-2. The wiring of the front alignment HP sensor or the front alignment motor are faulty. A-3. The front alignment HP sensor is faulty. A-4. The front alignment motor is faulty. A-5. The finisher controller PCB is faulty. B: B-1. The front aligning plate home position sensor (PI106) is faulty. B-2. The wiring between the finisher controller PCB and front aligning plate motor is faulty. B-3. The front aligning plate is faulty. B-4. The front aligning plate motor (M103) is faulty. B-5. The finisher controller PCB is faulty.
- Code: E531-8001
- Description: A. Error in the staple motor (Finisher-K1) B. Staple home position error (Finisher-L1). A. The staple unit does not come off the staple HP sensor when the staple motor has been driven for 0.4 second. B. The stapler does not leave the staple home position when the staple motor has been driven for 0.4 second.
- Solutions: A: A-1. The connector of the staple unit is disconnected. A-2. The wiring of the staple unit is faulty. A-3. The staple unit is faulty. A-4. The finisher controller PCB is faulty. B: B-1. The wiring between the finisher controller PCB and stapler is faulty. B-2. The stapler is faulty. B-3. The finisher controller PCB is faulty.
- Code: E531-8002
- Description: A. Error in the staple motor (Finisher-K1) B. Staple home position error (Finisher-L1). A. The staple HP sensor does nor detect the staple unit when the staple motor has been driven for 0.4 second. B. The stapler does not return to the staple home position when the staple motor has been driven for 0.4 second.
- Solutions: A: A-1. The connector of the staple unit is disconnected. A-2. The wiring of the staple unit is faulty. A-3. The staple unit is faulty. A-4. The finisher controller PCB is faulty. B: B-1. The wiring between the finisher controller PCB and stapler is faulty. B-2. The stapler is faulty. B-3. The finisher controller PCB is faulty.
- Code: E532-8000
- Description: Error in the staple shift motor. The staple shift motor operate abnormally during initialization.
- Solutions: 1. The connector of the stapler shift HP sensor (S107) or the staple shift motor (M107) are disconnected. 2. The wiring of the stapler shift HP sensor or the staple shift motor are faulty. 3. The stapler shift HP sensor is faulty. 4. The staple shift motor is faulty. 5. The finisher controller PCB is faulty
- Code: E532-8001
- Description: A. Error in the staple motor (Finisher-K1) B. Stapler shift home position error (Finisher-L1). A. The staple unit does not come off the stapler shift HP sensor when the staple shift motor has been driven for 5 seconds. B. The stapler does not leave the stapler shift home position when the stapler shift motor has been driven for 5 seconds.
- Solutions: A: A-1. The connector of the stapler shift HP sensor (S107) or the staple shift motor (M107) are disconnected. A-2. The wiring of the stapler shift HP sensor or the staple shift motor are faulty. A-3. The stapler shift HP sensor is faulty. A-4. The staple shift motor is faulty. A-5. The finisher controller PCB is faulty. B: B-1. The stapler drive home position sensor (PI110) is faulty. B-2. The wiring between the finisher controller PCB and stapler shift motor is faulty. B-3. The stapler shift base is faulty. B-4. The stapler shift motor (M105) is faulty. B-5. The finisher controller
- Code: E532-8002
- Description: A. Error in the stapler shift motor (Finisher-K1) B. Stapler shift home position error (Finisher-L1). A. The stapler shift HP sensor does not detect the staple unit when the staple shift motor has been driven for 5 seconds. B. The stapler does not leave the stapler shift home position when the stapler shift motor has been driven for 5 seconds.
- Solutions: A: A-1. The connector of the stapler shift HP sensor (S107) or the staple shift motor (M107) are disconnected. A-2. The wiring of the stapler shift HP sensor or the staple shift motor are faulty. A-3. The stapler shift HP sensor is faulty. A-4. The staple shift motor is faulty. A-5. The finisher controller PCB is faulty. B: B-1. The stapler drive home position sensor (PI110) is faulty. B-2. The wiring between the finisher controller PCB and stapler shift motor is faulty. B-3. The stapler shift base is faulty. B-4. The stapler shift motor (M105) is faulty. B-5. The finisher controller
- Code: E535-0001
- Description: Error in the swing guide motor (Finisher-K1). The swing guide does not come off the swing guide HP sensor when the swing guide motor has been driven for 3 seconds.
- Solutions: 1. The connector of the swing guide HP sensor (S110) or the swing guide motor (M110) are disconnected. 2. The wiring of the swing guide HP sensor or the swing guide motor are faulty. 3. The swing guide HP sensor is faulty. 4. The swing guide motor is faulty. 5. The finisher controller PCB is faulty.
- Code: E535-0002
- Description: Error in the swing guide motor (Finisher-K1). The swing guide HP sensor does not detect the swing guide when the swing guide motor has been driven for 3 seconds.
- Solutions: 1. The connector of the swing guide HP sensor (S110) or the swing guide motor (M110) are disconnected. 2. The wiring of the swing guide HP sensor or the swing guide motor are faulty. 3. The swing guide HP sensor is faulty. 4. The swing guide motor is faulty. 5. The finisher controller PCB is faulty.
- Code: E535-0003
- Description: Error in the swing guide motor (Finisher-K1). The swing guide height detection sensor failed to be ON even though specified period of time has passed when lowering the swing guide.
- Solutions: 1. The connector of the swing guide height detection sensor (S118) or the swing guide motor (M110) are disconnected. 2. The wiring of the swing guide height detection sensor or the swing guide motor are faulty. 3. The swing guide height detection sensor is faulty. 4. The swing guide motor is faulty. 5. The finisher controller PCB is faulty.
- Code: E535-0004
- Description: Error in the swing guide motor (Finisher-K1). The swing guide height detection sensor failed to be OFF even though specified period of time has passed when raising the swing unit.
- Solutions: 1. The connector of the swing guide height detection sensor (S118) or the swing guide motor (M110) are disconnected. 2. The wiring of the swing guide height detection sensor or the swing guide motor are faulty. 3. The swing guide height detection sensor is faulty. 4. The swing guide motor is faulty. 5. The finisher controller PCB is faulty.
- Code: E535-8001
- Description: Swing home position error (Finisher-L1). The stapler does not leave the swing home position when the swing motor has been driven for 3 seconds.
- Solutions: 1. The swing home position sensor (PI105) is faulty. 2. The wiring between the finisher controller PCB and swing motor is faulty. 3. The swing mechanism is faulty. 4. The swing motor (M106) is faulty. 5. The finisher controller PCB is faulty.
- Code: E535-8002
- Description: Swing home position error (Finisher-L1). The stapler does not return to the swing home position when the swing motor has bee driven for 3 seconds.
- Solutions: 1. The swing home position sensor (PI105) is faulty. 2. The wiring between the finisher controller PCB and swing motor is faulty. 3. The swing mechanism is faulty. 4. The swing motor (M106) is faulty. 5. The finisher controller PCB is faulty.
- Code: E537-8001
- Description: A. Error in the rear alignment motor (Finisher-K1) B. Rear aligning plate home position error (Finisher-L1). A. The rear alignment plate does not come off the rear alignment HP sensor when the rear alignment motor has been driven for 4 seconds. B. The aligning plate does not leave the aligning plate rear home position sensor when the alignment plate rear motor has been driven for 4 seconds.
- Solutions: A: A-1. The connector of the rear alignment HP sensor (S109) or the rear alignment motor (M109) are disconnected. A-2. The wiring of the rear alignment HP sensor or the rear alignment motor are faulty. A-3. The rear alignment HP sensor is faulty. A-4. The rear alignment motor is faulty. A-5. The finisher controller PCB is faulty. B: B-1. The aligning plate rear home position sensor (PI107) is faulty. B-2. The wiring between the finisher controller PCB and aligning plate rear motor is faulty. B-3. The rear aligning plate is faulty. B-4. The rear aligning plate motor (M104) is faulty. B-5. The finisher controller PCB is faulty.
- Code: E537-8002
- Description: A. Error in the rear alignment motor (Finisher-K1) B. Rear aligning plate home position error (Finisher-L1). A. The rear alignment HP sensor does not detect the rear alignment plate when the rear alignment motor has been driven for 4 seconds. B. The aligning plate does not leave the aligning plate rear home position sensor when the alignment plate rear motor has been driven for 4 seconds.
- Solutions: A: A-1. The connector of the rear alignment HP sensor (S109) or the rear alignment motor (M109) are disconnected. A-2. The wiring of the rear alignment HP sensor or the rear alignment motor are faulty. A-3. The rear alignment HP sensor is faulty. A-4. The rear alignment motor is faulty. A-5. The finisher controller PCB is faulty. B: B-1. The aligning plate rear home position sensor (PI107) is faulty. B-2. The wiring between the finisher controller PCB and aligning plate rear motor is faulty. B-3. The rear aligning plate is faulty. B-4. The rear aligning plate motor (M104) is faulty. B-5. The finisher controller PCB is faulty.
- Code: E540-8001
- Description: A. Tray 1 time-out error (Finisher-A1) B. Upper tray time-out error (Finisher-B1). A. The tray 1 does not return to home position when the tray 1 shift motor has been driven for 20 seconds. The tray 1 does not come off the tray 1 area sensor at the same area when the tray 1 shift motor has been driven for 4 seconds. B. If the tray does not return to home position when the tray 1 shift motor is driven for the specified period of time. If the tray does not move to other area when tray 1 shift motor is driven for the specified period of time.
- Solutions: A: A-1. The connectors of the tray 1 area sensors (S122/ S123/S124) or the tray 1 shift motor (M105) are disconnected. A-2. The wiring of the tray 1 area sensors or the tray 1 shift motor are faulty. A-3. The tray 1 area sensors is faulty. A-4. The tray 1 shift motor is faulty. A-5. The finisher controller PCB is faulty. B: B-1. The tray 1 shift area sensor PCB is faulty. B-2. The wiring between the finisher controller PCB and tray 1 shift motor is faulty. B-3. The tray up/down mechanism is faulty. B-4. The tray 1 shift motor (M107) is faulty. B-5. The finisher controller PCB is faulty.
- Code: E540-8002
- Description: A. Tray 1 area error (Finisher-K1) B. Upper tray time out error (Finisher-L1). A. The tray 1 detects the discontinuous area with the tray 1 area sensors. B. The dangerous area is reached before the tray 1 paper surface sensor detects paper surface during the paper surface detection operation. A discontinuous area is detected during tray operation.
- Solutions: A: A-1. The connectors of the tray 1 area sensors (S122/ S123/S124) or the tray 1 shift motor (M105) are disconnected. A-2. The wiring of the tray 1 area sensors or the tray 1 shift motor are faulty. A-3. The tray 1 area sensors is faulty. A-4. The tray 1 shift motor is faulty. A-5. The finisher controller PCB is faulty. B: B-1. The tray 1 shift area sensor PCB is faulty. B-2. The wiring between the finisher controller PCB and tray 1 shift motor is faulty. B-3. The tray up/down mechanism is faulty. B-4. The tray 1 shift motor (M107) is faulty. B-5. The finisher controller PCB is faulty.
- Code: E540-8003
- Description: A. Error in the tray 1 lower safety switch (Finisher-K1) B. Swing guide switch/Staple safety switch error (Finisher-L1). A. The tray 1 lower safety switch is turned ON while the tray 1 operates. B. The swing guide switch or staple safety switch is activated while the tray is operating.
- Solutions: A: A-1. The connector of the tray 1 lower safety switch (SW110) or the tray 1 shift motor (M105) are disconnected. A-2. The wiring of the tray 1 lower safety switch or the tray 1 shift motor are faulty. A-3. The tray 1 lower safety switch is faulty. A-4. The tray 1 shift motor is faulty. A-5. The finisher controller PCB is faulty. B: B-1. The tray 1 shift area sensor PCB is faulty. B-2. The wiring between the finisher controller PCB and tray 1 shift motor is faulty. B-3. The tray up/down mechanism is faulty. B-4. The tray 1 shift motor (M107) is faulty. B-5. The finisher controller PCB is faulty.
- Code: E540-8004
- Description: The tray 1 closing detect switch error (Finisher-L1). The FIG input cannot be detected when the tray 1 shift motor has been driven for 0.2 second.
- Solutions: 1. The tray 1 shift area sensor PCB is faulty. 2. The wiring between the finisher controller PCB and tray 1 shift motor is faulty. 3. The tray up/down mechanism is faulty. 4. The tray 1 shift motor (M107) is faulty. 5. The finisher controller PCB is faulty.
- Code: E540-8005
- Description: The tray 1 shift motor speed error (Finisher-L1). The lock detection signal turns OFF for 200 mseconds after the lock detection signal turned ON 150 mseconds.
- Solutions: 1. The tray 1 shift area sensor PCB is faulty. 2. The wiring between the finisher controller PCB and tray 1 shift motor is faulty. 3. The tray up/down mechanism is faulty. 4. The tray 1 shift motor (M107) is faulty. 5. The finisher controller PCB is faulty.
- Code: E540-8006
- Description: The tray 1 shift motor acceleration error (Finisher-L1). The lock detection signal does not turn ON when the tray 1 shift motor has been driven for 1 second.
- Solutions: 1. The tray 1 shift area sensor PCB is faulty. 2. The wiring between the finisher controller PCB and tray 1 shift motor is faulty. 3. The tray up/down mechanism is faulty. 4. The tray 1 shift motor (M107) is faulty. 5. The finisher controller PCB is faulty.
- Code: E540-8007
- Description: The tray 1 shift motor error (Finisher-L1). The lock detection signal does not turn OFF when the tray 1 shift motor is at a stop.
- Solutions: 1. The tray 1 shift area sensor PCB is faulty. 2. The wiring between the finisher controller PCB and tray 1 shift motor is faulty. 3. The tray up/down mechanism is faulty. 4. The tray 1 shift motor (M107) is faulty. 5. The finisher controller PCB is faulty.
- Code: E540-8013
- Description: Error in the swing guide safety switch. The swing guide safety switch is turned ON while the tray 1 operates.
- Solutions: 1. The connector of the swing guide safety switch (front/ rear) (SW102/SW104) or the staple position switch (SW103) are disconnected. 2. The connector of the swing guide solenoid (SL101) or the tray 1 shift motor (M105) are disconnected. 3. The wiring of the swing guide safety switch (front/rear) or the staple position switch are faulty. 4. The wiring of the swing guide solenoid or the tray 1 shift motor are faulty. 5. The swing guide safety switch (front/rear) is faulty. 6. The staple position switch is faulty. 7. The swing guide solenoid is faulty. 8. The tray 1 shift motor is faulty. 9. The finisher controller PCB is faulty.
- Code: E542-8001
- Description: A. Tray 2 time-out error (Finisher-K1) B. Upper tray time out error (Finisher-L1). A. The tray 2 does not return to home position when the tray 2 shift motor has been driven for 20 seconds. The tray 2 does not come off the tray 2 area sensor at the same area when the tray 2 shift motor has been driven for 4 seconds. B. If the tray does not return to home position when the tray 1 shift motor is driven for 25 seconds. If the tray does not move to other area when tray 2 shift motor is driven for 5 seconds.
- Solutions: A: A-1. The connectors of the tray 2 area sensors (S125/ S126/S127) or the tray 2 shift motor (M217) are disconnected. A-2. The wiring of the tray 2 area sensors or the tray 2 shift motor are faulty. A-3. The tray 2 area sensors is faulty. A-4. The tray 2 shift motor is faulty. A-5. The finisher controller PCB is faulty. B: B-1. The tray 2 shift area sensor PCB is faulty. B-2. The wiring between the finisher controller PCB and tray 2 shift motor is faulty. B-3. The tray up/down mechanism is faulty. B-4. The tray 2 shift motor (M105) is faulty. B-5. The finisher controller PCB is faulty.
- Code: E542-8002
- Description: A. Tray 2 area error (Finisher-K1) B. Upper tray time out error (Finisher-L1). A. The tray 2 does not return to home position when the tray 2 shift motor has been driven for 20 seconds. The tray 2 does not come off the tray 2 area sensor at the same area when the tray 2 shift motor has been driven for 4 seconds. B. The upper limit area is reached before the tray 2 paper surface sensor 1 detects the paper surface during paper surface detection operation. A discontinuous area is detected during tray operation. The area beyond the the tray 2 paper surface sensor 2 is reached before the tray 2 paper surface sensor 2 detects the paper surface during evacuation operation.
- Solutions: A: A-1. The connectors of the tray 2 area sensors (S125/ S126/S127) or the tray 2 shift motor (M217) are disconnected. A-2. The wiring of the tray 2 area sensors or the tray 2 shift motor are faulty. A-3. The tray 2 area sensors is faulty. A-4. The tray 2 shift motor is faulty. A-5. The finisher controller PCB is faulty. B: B-1. The tray 2 shift area sensor PCB is faulty. B-2. The wiring between the finisher controller PCB and tray 2 shift motor is faulty. B-3. The tray up/down mechanism is faulty. B-4. The tray 2 shift motor (M108) is faulty. B-5. The finisher controller PCB is faulty.
- Code: E542-8003
- Description: Error in the tray 1 lower safety switch (Finisher-K1). The tray 1 lower safety switch is turned ON while the tray 2 operates.
- Solutions: 1. The connector of the tray 1 lower safety switch (SW110) or the tray 2 shift motor (M217) are disconnected. 2. The wiring of the tray 1 lower safety switch or the tray 2 shift motor are faulty. 3. The tray 1 lower safety switch is faulty. 4. The tray 2 shift motor is faulty. 5. The finisher controller PCB is faulty.
- Code: E542-8004
- Description: The tray 2 shift motor clock error (Finisher-L1). The FG input cannot be detected when the tray 2 shift motor has been driven for 0.2 second.
- Solutions: 1. The Tray 2 shift area sensor PCB is faulty. 2. The wiring between the finisher controller PCB and tray 2 shift motor is faulty. 3. The tray up/down mechanism is faulty. 4. The Tray 2 shift motor (M108) is faulty. 5. The finisher controller PCB is faulty.
- Code: E542-8005
- Description: The tray 2 shift motor speed error (Finisher-L1). The lock detection signal turns OFF for 200 mseconds after the lock detection signal turned ON 150 mseconds.
- Solutions: 1. The tray 2 shift area sensor PCB is faulty. 2. The wiring between the finisher controller PCB and tray 2 shift motor is faulty. 3. The tray up/down mechanism is faulty. 4. The tray 2 shift motor (M108) is faulty. 5. The finisher controller PCB is faulty.
- Code: E542-8006
- Description: The tray 2 shift motor acceleration error (Finisher-L1). The lock detection signal does not turn ON when the tray 2 shift motor has been driven for 1 second.
- Solutions: 1. The tray 2 shift area sensor PCB is faulty. 2. The wiring between the finisher controller PCB and tray 2 shift motor is faulty. 3. The tray up/down mechanism is faulty. 4. The tray 2 shift motor (M108) is faulty. 5. The finisher controller PCB is faulty.
- Code: E542-8007
- Description: The tray 2 shift motor error (Finisher-L1). The lock detection signal does not turn OFF when the tray 2 shift motor is at a stop.
- Solutions: 1. The tray 2 shift area sensor PCB is faulty. 2. The wiring between the finisher controller PCB and tray 2 shift motor is faulty. 3. The tray up/down mechanism is faulty. 4. The tray 2 shift motor (M108) is faulty. 5. The finisher controller PCB is faulty.
- Code: E542-8013
- Description: Error in the swing guide safety switch. The swing guide safety switch (front/rear) is turned ON while the tray 2 operates.
- Solutions: 1. The connector of the swing guide safety switch (front/ rear) (SW102/SW104) or the staple position switch (SW103) are disconnected. 2. The connector of the swing guide solenoid (SL101) or the tray 2 shift motor (M217) are disconnected. 3. The wiring of the swing guide safety switch (front/rear) or the staple position switch are faulty. 4. The wiring of the swing guide solenoid or the tray 2 shift motor are faulty. 5. The swing guide safety switch (front/rear) is faulty. 6. The staple position switch is faulty. 7. The swing guide solenoid is faulty. 8. The tray 2 shift motor is faulty. 9. The finisher controller PCB is faulty.
- Code: E551-0001
- Description: A. Error in power supply fan (Document Insertion Unit) B. Error in power supply fan (FAN101) (Finisher). A. The lock signal ON is detected while the fan operation. B. The lock signal is detected 1.2 seconds or more while the fan operation.
- Solutions: A: A-1. Power supply fan is faulty. A-2. Connector of the power supply fan is disconnected B: B-1. The connector of the power supply fan (FAN101) is disconnected. B-2. The wiring of the power supply fan is faulty. B-3. The power supply fan is faulty. B-4. The finisher controller PCB is faulty.
- Code: E551-0002
- Description: A. Error in power supply fan (Paper Folding Unit) B. Error in power supply fan (FAN101) (Finisher). The lock status is released when the fan stops.
- Solutions: A: A-1. Connector of the power supply fan is disconnected. A-2. Power supply fan is faulty. B: B-1. The connector of the power supply fan (FAN101) is disconnected. B-2. The wiring of the power supply fan is faulty. B-3. The power supply fan is faulty. B-4. The finisher controller PCB is faulty.
- Code: E551-0011
- Description: Error in the power supply fan of the insertion unit. The loch signal is detected for the specified period of times while the fan operates.
- Solutions: 1. The connector of the fan (F1) is disconnected. 2. The wiring of the fan is faulty. 3. The fan is faulty. 4. The insertion unit controller PCB is faulty.
- Code: E551-0021
- Description: Error in the fan of the paper folding unit. The loch signal is detected for the specified period of times while the fan operates.
- Solutions: 1. The connector of the fan (F1) is disconnected. 2. The wiring of the fan is faulty. 3. The fan is faulty. 4. The paper folding unit controller PCB is faulty.
- Code: E562-8001
- Description: Error in slowing timing sensor (Paper folding unit (Document Insertion Folding Unit/Paper Folding Unit). The receiving-light intensity failed to be within the threshold although the emitting-light intensity is adjusted to be within the threshold when adjusting the sensor.
- Solutions: 1. Connector of the slowing timing sensor (S24/S30) is disconnected. 2. Slowing timing sensor is faulty
- Code: E562-8002
- Description: Error in the disengagement timing sensor of paper folding unit (Document Insertion Folding Unit/Paper Folding Unit). The disengagement timing sensor (S21) adjustment failed.
- Solutions: 1. Connector of the disengagement timing sensor (S21) is disconnected. 2. Disengagement timing sensor is faulty.
- Code: E562-8003
- Description: Error in the folding position accuracy sensor (Document Insertion Folding Unit/Paper Folding Unit). The folding position accuracy sensor (S23) adjustment failed.
- Solutions: 1. Connector of the folding position accuracy sensor (S23) is disconnected. 2. Folding position accuracy sensor is faulty.
- Code: E562-8004
- Description: Error in the upper stopper HP sensor (Document Insertion Folding Unit/Paper Folding Unit). The upper stopper HP sensor (S16) adjustment failed.
- Solutions: 1. Connector of the upper stopper HP sensor (S16) is disconnected. 2. Upper stopper HP sensor is faulty.
- Code: E568-8001
- Description: Error in the feed roller disengage/buffer flapper motor (Finisher-K1). The disengage roller does not come off the feed roller separation HP sensor when the feed roller disengage/ buffer flapper motor has been driven for 3 seconds.
- Solutions: 1. The connector of the feed roller separation HP sensor (S111) or the feed roller disengage/buffer flapper motor (M119) are disconnected. 2. The wiring of the feed roller separation HP sensor or the feed roller disengage/buffer flapper motor are faulty. 3. The feed roller separation HP sensor is faulty. 4. The feed roller disengage/buffer flapper motor is faulty. 5. The finisher controller PCB is faulty
- Code: E568-8002
- Description: Error in the feed roller disengage/buffer flapper motor (Finisher-K1). The feed roller separation HP sensor does not detect the disengage roller when the feed roller disengage/buffer flapper motor has been driven for 3 seconds.
- Solutions: 1. The connector of the feed roller separation HP sensor (S111) or the feed roller disengage/buffer flapper motor (M119) are disconnected. 2. The wiring of the feed roller separation HP sensor or the feed roller disengage/buffer flapper motor are faulty. 3. The feed roller separation HP sensor is faulty. 4. The feed roller disengage/buffer flapper motor is faulty. 5. The finisher controller PCB is faulty.
- Code: E568-8003
- Description: Error in the feed roller disengage/buffer flapper motor (Finisher-K1). The buffer flapper does not come off the buffer flapper HP sensor when the feed roller disengage/buffer flapper motor has been driven for 3 seconds.
- Solutions: 1. The connector of the buffer flapper HP sensor (S142) or the feed roller disengage/buffer flapper motor (M119) are disconnected. 2. The wiring of the buffer flapper HP sensor or the feed roller disengage/buffer flapper motor are faulty. 3. The buffer flapper HP sensor is faulty. 4. The feed roller disengage/buffer flapper motor is faulty. 5. The finisher controller PCB is faulty.
- Code: E568-8004
- Description: Error in the feed roller disengage/buffer flapper motor (Finisher-K1). The buffer flapper HP sensor does not detect the buffer flapper when the feed roller disengage/buffer flapper motor has been driven for 3 seconds.
- Solutions: 1. The connector of the buffer flapper HP sensor (S142) or the feed roller disengage/buffer flapper motor (M119) are disconnected. 2. The wiring of the buffer flapper HP sensor or the feed roller disengage/buffer flapper motor are faulty. 3. The buffer flapper HP sensor is faulty. 4. The feed roller disengage/buffer flapper motor is faulty. 5. The finisher controller PCB is faulty.
- Code: E569-8001
- Description: Upper stopper motor of paper folding unit failed to go through HP (Document Insertion Folding Unit/Paper Folding Unit). The upper stopper HP sensor (S16) failed to be OFF despite the drive of specified pulse in the case that the upper stopper motor started to be driven while the upper stopper HP sensor was ON.
- Solutions: 1. Connector of the upper stopper motor (M7) is disconnected. 2. Upper stopper motor is faulty. 3. Connector of the upper stopper HP sensor (S16) is disconnected. 4. Upper stopper HP sensor is faulty
- Code: E569-8002
- Description: Upper stopper motor of paper folding unit failed to return to HP (Document Insertion Folding Unit/Paper Folding Unit). The upper stopper HP sensor (S16) failed to be ON despite the drive of specified pulse in the case that the upper stopper motor started to be driven while the upper stopper HP sensor was OFF.
- Solutions: 1. Connector of the upper stopper motor (M7) is disconnected. 2. Upper stopper motor is faulty. 3. Connector of the upper stopper HP sensor (S16) is disconnected. 4. Upper stopper HP sensor is faulty.
- Code: E56A-8001
- Description: C-fold stopper motor of paper folding unit failed to go through HP (Document Insertion Folding Unit/Paper Folding Unit). The C-fold stopper motor HP sensor (S17) failed to be OFF despite the drive of specified pulse in the case that the C-fold stopper motor started to be driven while the C-fold stopper motor HP sensor was ON.
- Solutions: 1. Connector of the C-fold stopper motor (M8) is disconnected. 2. C-fold stopper motor is faulty. 3. Connector of the C-fold stopper HP sensor (S17) is disconnected. 4. C-fold stopper HP sensor is faulty.
- Code: E56A-8002
- Description: C-fold stopper motor of paper folding unit failed to return to HP (Document Insertion Folding Unit/Paper Folding Unit). The C-fold stopper motor HP sensor (S17) failed to be ON despite the drive of specified pulse in the case that the C-fold stopper motor started to be driven while the C-fold stopper motor HP sensor was OFF
- Solutions: 1. Connector of the C-fold stopper motor (M8) is disconnected. 2. C-fold stopper motor is faulty. 3. Connector of the C-fold stopper HP sensor (S17) is disconnected. 4. C-fold stopper HP sensor is faulty.
- Code: E56B-8001
- Description: Folding belt motor of paper folding unit failed to go through HP (Document InsertionFolding Unit/Paper Folding Unit). During initialization or at paper delivery to the Folding upper tray, the Folding belt HP sensor has not turned OFF within the specified pulse.
- Solutions: 1. Connector of the Folding belt motor is disconnected. 2. Folding belt motor is faulty. 3. Connector of the Folding belt motor HP sensor is disconnected. 4. Folding belt motor HP sensor is faulty.
- Code: E56B-8002
- Description: Folding tray motor of paper folding unit failed to return to HP (Document Insertion Folding Unit/Paper Folding Unit). During initialization or at paper delivery to the Folding upper tray, the Folding tray motor HP sensor has not turned ON within the specified pulse.
- Solutions: 1. Connector of the folding tray motor (M6) is disconnected. 2. Folding tray motor is faulty. 3. Connector of the folding tray motor HP sensor (S19) is disconnected. 4. Folding tray motor HP sensor is faulty.
- Code: E56D-8001
- Description: Error in the stacking tray paper retainer motor (Finisher-K1). The stacking tray paper retainer does not come off the stacking tray paper retainer HP sensor when the stacking tray paper retainer motor has been driven for 3 seconds.
- Solutions: 1. The connector of the stacking tray paper retainer HP sensor (S114) or the stacking tray paper retainer motor (M114) are disconnected. 2. The wiring of the stacking tray paper retainer HP sensor or the stacking tray paper retainer motor are faulty. 3. The stacking tray paper retainer HP sensor is faulty. 4. The stacking tray paper retainer motor is faulty. 5. The finisher controller PCB is faulty.
- Code: E56D-8002
- Description: Error in the stacking tray paper retainer motor (Finisher-K1). The stacking tray paper retainer HP sensor does not detect the stacking tray paper retainer when the stacking tray paper retainer motor has been driven for 3 seconds.
- Solutions: 1. The connector of the stacking tray paper retainer HP sensor (S114) or the stacking tray paper retainer motor (M114) are disconnected. 2. The wiring of the stacking tray paper retainer HP sensor or the stacking tray paper retainer motor are faulty. 3. The stacking tray paper retainer HP sensor is faulty. 4. The stacking tray paper retainer motor is faulty. 5. The finisher controller PCB is faulty.
- Code: E56E-8001
- Description: Lead-edge retaining guide motor of paper folding unit failed to go through HP (Paper Folding Unit). The lead-edge retaining guide HP sensor failed to be OFF despite the drive of specified pulse in the case that the lead-edge retaining guide motor started to be driven while the lead-edge retaining guide HP sensor was ON.
- Solutions: 1. Connector of the lead-edge retaining guide motor (M10) is disconnected. 2. Lead-edge retaining guide motor is faulty. 3. Connector of the lead-edge retaining guide HP sensor (S25) is disconnected. 4. Lead-edge retaining guide HP sensor is faulty.
- Code: E56E-8002
- Description: Lead-edge retaining guide motor of paper folding unit failed to return to HP (Paper Folding Unit). The lead-edge retaining guide HP sensor failed to be ON despite the drive of specified pulse in the case that the lead-edge retaining guide motor started to be driven while the lead-edge retaining guide HP sensor was OFF.
- Solutions: 1. Connector of the lead-edge retaining guide motor (M10) is disconnected. 2. Lead-edge retaining guide motor is faulty. 3. Connector of the lead-edge retaining guide HP sensor (S25) is disconnected. 4. Lead-edge retaining guide HP sensor is faulty.
- Code: E578-8001
- Description: Error in the paper return guide motor (Finisher-K1). The paper return guide does not come off the paper return guide HP sensor when the paper return guide motor has been driven for 3 seconds.
- Solutions: 1. The connector of the paper return guide HP sensor (S112) or the paper return guide motor (M112) are disconnected. 2. The wiring of the paper return guide HP sensor or the paper return guide motor are faulty. 3. The paper return guide HP sensor is faulty. 4. The paper return guide motor is faulty. 5. The finisher controller PCB is faulty
- Code: E578-8002
- Description: Error in the paper return guide motor (Finisher-K1). The paper return guide HP sensor does not detect the paper return guide when the paper return guide motor has been driven for 3 seconds
- Solutions: 1. The connector of the paper return guide HP sensor (S112) or the paper return guide motor (M112) are disconnected. 2. The wiring of the paper return guide HP sensor or the paper return guide motor are faulty. 3. The paper return guide HP sensor is faulty. 4. The paper return guide motor is faulty. 5. The finisher controller PCB is faulty.
- Code: E57B-8001
- Description: Error in the paper trailing edge pushing guide motor (Finisher-K1). The paper trailing edge pushing guide does not come off the paper trailing edge pushing guide HP sensor when the paper trailing edge pushing guide motor has been driven for 3 seconds
- Solutions: 1. The connector of the paper trailing edge pushing guide HP sensor (S113) or the paper trailing edge pushing guide motor (M113) are disconnected. 2. The wiring of the paper trailing edge pushing guide HP sensor or the paper trailing edge pushing guide motor are faulty. 3. The paper trailing edge pushing guide HP sensor is faulty. 4. The paper trailing edge pushing guide motor is faulty. 5. The finisher controller PCB is faulty.
- Code: E57B-8002
- Description: Error in the paper trailing edge pushing guide motor (Finisher-K1). The paper trailing edge pushing guide HP sensor does not detect the paper trailing edge pushing guide when the paper trailing edge pushing guide motor has been driven for 3 seconds.
- Solutions: 1. The connector of the paper trailing edge pushing guide HP sensor (S113) or the paper trailing edge pushing guide motor (M113) are disconnected. 2. The wiring of the paper trailing edge pushing guide HP sensor or the paper trailing edge pushing guide motor are faulty. 3. The paper trailing edge pushing guide HP sensor is faulty. 4. The paper trailing edge pushing guide motor is faulty. 5. The finisher controller PCB is faulty.
- Code: E57C-8001
- Description: Error in the processing tray paper retainer motor (Finisher-K1). The paper retainer does not come off the paper retainer HP sensor when the processing tray paper retainer motor has been driven for 3 seconds.
- Solutions: 1. The connector of the paper retainer HP sensor (S135) or the processing tray paper retainer motor (M118) are disconnected. 2. The wiring of the paper retainer HP sensor or the processing tray paper retainer motor are faulty. 3. The paper retainer HP sensor is faulty. 4. The processing tray paper retainer motor is faulty. 5. The finisher controller PCB is faulty.
- Code: E57C-8002
- Description: Error in the processing tray paper retainer motor (Finisher-K1). The paper retainer HP sensor does not detect the paper retainer when the processing tray paper retainer motor has been driven for 3 seconds.
- Solutions: 1. The connector of the paper retainer HP sensor (S135) or the processing tray paper retainer motor (M118) are disconnected. 2. The wiring of the paper retainer HP sensor or the processing tray paper retainer motor are faulty. 3. The paper retainer HP sensor is faulty. 4. The processing tray paper retainer motor is faulty. 5. The finisher controller PCB is faulty.
- Code: E583-8001
- Description: Error in the tray auxiliary guide motor (Finisher-K1). The tray auxiliary guide does not come off the tray auxiliary guide front/rear HP sensors when the tray auxiliary guide motor has been driven for 3 seconds
- Solutions: 1. The connector of the tray auxiliary guide front HP sensor (S137) or the tray auxiliary guide rear HP sensor (S136) are disconnected. 2. The connector of the tray auxiliary guide motor (M120) is disconnected. 3. The wiring of the tray auxiliary guide front HP sensor or the tray auxiliary guide rear HP sensor are faulty. 4. The wiring of the tray auxiliary guide motor is faulty. 5. The tray auxiliary guide front HP sensor is faulty. 6. The tray auxiliary guide rear HP sensor is faulty. 7. The tray auxiliary guide motor is faulty. 8. The finisher controller PCB is faulty.
- Code: E583-8002
- Description: Error in the tray auxiliary guide motor (Finisher-K1). The tray auxiliary guide front/rear HP sensors does nor detect the tray auxiliary guide when the tray auxiliary guide motor has been driven for 3 seconds.
- Solutions: 1. The connector of the tray auxiliary guide front HP sensor (S137) or the tray auxiliary guide rear HP sensor (S136) are disconnected. 2. The connector of the tray auxiliary guide motor (M120) is disconnected. 3. The wiring of the tray auxiliary guide front HP sensor or the tray auxiliary guide rear HP sensor are faulty. 4. The wiring of the tray auxiliary guide motor is faulty. 5. The tray auxiliary guide front HP sensor is faulty. 6. The tray auxiliary guide rear HP sensor is faulty. 7. The tray auxiliary guide motor is faulty. 8. The finisher controller PCB is faulty.
- Code: E584-8001
- Description: A. Error in the stack delivery lower/shutter motor (Finisher-K1) B. Shutter home position error (Finisher-L1). A. The shutter does not come off the shutter HP sensor when the stack delivery lower/shutter motor has been driven for 3 seconds. B. The shutter does not leave the shutter home position when the stack ejection motor has been driven for 3 seconds.
- Solutions: A: A-1. The connector of the shutter HP sensor (S106) or the stack delivery lower/shutter motor (M122) are disconnected. A-2. The wiring of the shutter HP sensor or the stack delivery lower/shutter motor are faulty. A-3. The shutter HP sensor is faulty. A-4. The stack delivery lower/shutter motor is faulty. A-5. The finisher controller PCB is faulty. B: B-1. The shutter home position sensor (PI113) is faulty. B-2. The wiring between the finisher controller PCB and stack ejection motor, and between the finisher controller PCB and shutter clutch is faulty. B-3. The shutter mechanism is faulty. B-4. The stack ejection motor (M102)/the shutter clutch (CL101)/the stack ejection lower roller clutch (CL102) are faulty. B-5. The finisher controller PCB is faulty.
- Code: E584-8002
- Description: A. Error in the stack delivery lower/shutter motor (Finisher-K1) B. Shutter home position error (Finisher-L1). A. The shutter HP sensor does not detect the shutter when the stack delivery lower/shutter motor has been driven for 3 seconds. B. The shutter does not return to the shutter home position when the stack ejection motor has been driven for 3 seconds.
- Solutions: A: A-1. The connector of the shutter HP sensor (S106) or the stack delivery lower/shutter motor (M122) are disconnected. A-2. The wiring of the shutter HP sensor or the stack delivery lower/shutter motor are faulty. A-3. The shutter HP sensor is faulty. A-4. The stack delivery lower/shutter motor is faulty. A-5. The finisher controller PCB is faulty. B: B-1. The shutter home position sensor (PI113) is faulty. B-2. The wiring between the finisher controller PCB and stack ejection motor, and between the finisher controller PCB and shutter clutch is faulty. B-3. The shutter mechanism is faulty. B-4. The stack ejection motor (M102)/the shutter clutch (CL101)/the stack ejection lower roller clutch (CL102) are faulty. B-5. The finisher controller PCB is faulty.
- Code: E584-8003
- Description: Error in the stack delivery lower/shutter motor (Finisher-K1). The shutter does not come off the shutter close detection sensor when the stack delivery lower/shutter motor has been driven for 3 seconds.
- Solutions: 1. The connector of the shutter close detection sensor (S148)/the stack delivery lower/shutter motor (M122) are disconnected. 2. The wiring of the shutter close detection sensor / the stack delivery lower/shutter motor are faulty. 3. The shutter close detection sensor is faulty. 4. The stack delivery lower/shutter motor is faulty. 5. The finisher controller PCB is faulty
- Code: E584-8004
- Description: Error in the stack delivery lower/shutter motor (Finisher-K1). The shutter close detection sensor does not detect the shutter when the stack delivery lower/shutter motor has been driven for 3 seconds.
- Solutions: 1. The connector of the shutter close detection sensor (S148)/the stack delivery lower/shutter motor (M122) are disconnected. 2. The wiring of the shutter close detection sensor / the stack delivery lower/shutter motor are faulty. 3. The shutter close detection sensor is faulty. 4. The stack delivery lower/shutter motor is faulty. 5. The finisher controller PCB is faulty
- Code: E590-8001
- Description: A. Error in the Punch motor (Finisher-K1) B. Punch home position error (External 2 Hole Puncher). A. During initialization, the punch HP sensor does not detect the puncher when the punch motor has been driven for 0.5 second after the puncher has come off the punch HP sensor. After initialization, the punch motor does not return to home position. B. The puncher does not detect the punch home position sensor when the puncher motor has been driven for 200 msec.
- Solutions: A: A-1. The connector of the punch HP sensor (S104) or the punch motor clock sensor (S105) are disconnected. A-2. The connector of the punch motor (M102) is disconnected. A-3. The wiring of the punch HP sensor or the punch motor clock sensor are faulty. A-4. The wiring of the punch motor is faulty. A-5. The punch HP sensor is faulty. A-6. The punch motor clock sensor is faulty. A-7. The punch motor is faulty. A-8. The puncher driver PCB (PCB1) is faulty. A-9. The finisher controller PCB is faulty. B: B-1. The punch home position sensor (PI63) and punch motor clock sensor (PI62) is faulty. B-2. The wiring between the punch controller PCB and sensor is faulty. B-3. The punch mechanism is faulty. B-4. The punch motor (M61) is faulty. B-5. The punch controller PCB is faulty. B-6. The finisher controller PCB is faulty.
- Code: E590-8002
- Description: A. Error in the Punch motor (Finisher-K1) B. Punch home position error (External 2 Hole Puncher). A. The puncher does not come off the punch HP sensor when the punch motor has been driven for 0.2 second. The puncher does not come off the punch HP sensor during initialization. B. After the motor has been stopped at time of punch motor initialization, the puncher does not detect punch home position sensor.
- Solutions: A: A-1. The connector of the punch HP sensor (S104) or the punch motor clock sensor (S105) are disconnected. A-2. The connector of the punch motor (M102) is disconnected. A-3. The wiring of the punch HP sensor or the punch motor clock sensor are faulty. A-4. The wiring of the punch motor is faulty. A-5. The punch HP sensor is faulty. A-6. The punch motor clock sensor is faulty. A-7. The punch motor is faulty. A-8. The puncher driver PCB (PCB1) is faulty. A-9. The finisher controller PCB is faulty. B: B-1. The punch home position sensor (PI63) and punch motor clock sensor (PI62) is faulty. B-2. The wiring between the punch controller PCB and sensor is faulty. B-3. The punch mechanism is faulty. B-4. The punch motor (M61) is faulty. B-5. The punch controller PCB is faulty. B-6. The finisher controller PCB is faulty
- Code: E590-8003
- Description: Error in the Punch motor (Finisher-K1). The puncher does not come off the punch HP sensor when the punch motor has been driven for 0.2 second. The puncher does not come off the punch HP sensor during initialization.
- Solutions: 1. The connector of the punch HP sensor (S104)/the punch motor clock sensor (S105) are disconnected. 2. The connector of the punch motor (M102) is disconnected. 3. The wiring of the punch HP sensor or the punch motor clock sensor are faulty. 4. The wiring of the punch motor is faulty. 5. The punch HP sensor is faulty. 6. The punch motor clock sensor is faulty. 7. The punch motor is faulty. 8. The puncher driver PCB (PCB1) is faulty. 9. The finisher controller PCB is faulty
- Code: E591-0001
- Description: Upper limit error with Punch Waste Sensor (Puncher Unit-BE1/BF1/BG1/BH1). The light-receiving voltage was 3.0V or less despite increase in sensor light-emission.
- Solutions: 1. Failure of Punch Waste Sensor (PCB2). 2. Failure of Puncher Driver PCB (PCB1). 3. Failure of Finisher Controller PCB.
- Code: E591-0002
- Description: Lower limit error with Punch Waste Sensor (Puncher Unit-BE1/BF1/BG1/BH1). The light-receiving voltage was 2.0V or more despite reduction in sensor light-emission.
- Solutions: 1. Failure of Punch Waste Sensor (PCB2). 2. Failure of Puncher Driver PCB (PCB1). 3. Failure of Finisher Controller PCB.
- Code: E591-8001
- Description: Scrap full detection error (External 2 Hole Puncher). The voltage of the light received is 3.0 V or less even when the light emitting duty of the scrap full detector sensor has been increased to 66 % or more.
- Solutions: 1. The wiring between the scrap full detector PCB and punch controller PCB is faulty. 2. The scrap full detector PCB is faulty. 3. The punch controller PCB is faulty. 4. The finisher controller PCB is faulty.
- Code: E591-8002
- Description: Scrap full detection error (External 2 Hole Puncher). The voltage of the light received is 2.0 V or more even when the light emitting duty of the scrap full detector sensor has been decreased to 0 %
- Solutions: 1. The scrap full detector PCB is faulty. 2. The punch controller PCB is faulty. 3. The finisher controller PCB is faulty.
- Code: E592-0003
- Description: Upper limit error with Puncher Side Registration Sensor (B5R) (Puncher Unit-BE1/BF1/BG1/BH1). The light-receiving voltage (PTR5) was 2.5V or less despite increase in sensor light-emission (LED5).
- Solutions: 1. Failure of Puncher Side Registration Sensor (PCB3/ PCB4) 2. Failure of Puncher Driver PCB (PCB1). 3. Failure of Finisher Controller PCB.
- Code: E592-0004
- Description: Lower limit error with Puncher Side Registration Sensor (B5R) (Puncher Unit-BE1/BF1/BG1/BH1). The light-receiving voltage (PTR5) was 2.0V or more despite reduction in sensor light-emission (LED5).
- Solutions: 1. Failure of Puncher Side Registration Sensor (PCB3/ PCB4) 2. Failure of Puncher Driver PCB (PCB1). 3. Failure of Finisher Controller PCB.
- Code: E592-0005
- Description: Upper limit error with Puncher Side Registration Sensor (A4R) (Puncher Unit-BE1/BF1/BG1/BH1). The light-receiving voltage (PTR1) was 2.5V or less despite increase in sensor light-emission (LED1).
- Solutions: 1. Failure of Puncher Side Registration Sensor (PCB3/ PCB4) 2. Failure of Puncher Driver PCB (PCB1). 3. Failure of Finisher Controller PCB.
- Code: E592-0006
- Description: Lower limit error with Puncher Side Registration Sensor (A4R) (Puncher Unit-BE1/BF1/BG1/BH1). The light-receiving voltage (PTR1) was 2.0V or more despite reduction in sensor light-emission (LED1).
- Solutions: 1. Failure of Puncher Side Registration Sensor (PCB3/ PCB4) 2. Failure of Puncher Driver PCB (PCB1). 3. Failure of Finisher Controller PCB.
- Code: E592-0007
- Description: Upper limit error with Puncher Side Registration Sensor (B4) (Puncher Unit-BE1/BF1/BG1/BH1). The light-receiving voltage (PTR2) was 2.5V or less despite increase in sensor light-emission (LED2).
- Solutions: 1. Failure of Puncher Side Registration Sensor (PCB3/ PCB4) 2. Failure of Puncher Driver PCB (PCB1). 3. Failure of Finisher Controller PCB.
- Code: E592-0008
- Description: Lower limit error with Puncher Side Registration Sensor (B4) (Puncher Unit-BE1/BF1/BG1/BH1). The light-receiving voltage (PTR2) was 2.0V or more despite reduction in sensor light-emission (LED2).
- Solutions: 1. Failure of Puncher Side Registration Sensor (PCB3/ PCB4) 2. Failure of Puncher Driver PCB (PCB1). 3. Failure of Finisher Controller PCB.
- Code: E592-0009
- Description: Upper limit error with Puncher Side Registration Sensor (LDR) (Puncher Unit-BE1/BF1/BG1/BH1). The light-receiving voltage (PTR3) was 2.5V or less despite increase in sensor light-emission (LED3).
- Solutions: 1. Failure of Puncher Side Registration Sensor (PCB3/ PCB4) 2. Failure of Puncher Driver PCB (PCB1). 3. Failure of Finisher Controller PCB.
- Code: E592-000A
- Description: Lower limit error with Puncher Side Registration Sensor (LDR) (Puncher Unit-BE1/BF1/BG1/BH1). The light-receiving voltage (PTR3) was 2.0V or more despite reduction in sensor light-emission (LED3).
- Solutions: 1. Failure of Puncher Side Registration Sensor (PCB3/ PCB4) 2. Failure of Puncher Driver PCB (PCB1). 3. Failure of Finisher Controller PCB.
- Code: E592-000B
- Description: Upper limit error with Puncher Side Registration Sensor (A3) (Puncher Unit-BE1/BF1/BG1/BH1). The light-receiving voltage (PTR4) was 2.5V or less despite increase in sensor light-emission (LED4).
- Solutions: 1. Failure of Puncher Side Registration Sensor (PCB3/ PCB4) 2. Failure of Puncher Driver PCB (PCB1). 3. Failure of Finisher Controller PCB.
- Code: E592-000C
- Description: Lower limit error with Puncher Side Registration Sensor (A3) (Puncher Unit-BE1/BF1/BG1/BH1). The light-receiving voltage (PTR4) was 2.0V or more despite reduction in sensor light-emission (LED4).
- Solutions: 1. Failure of Puncher Side Registration Sensor (PCB3/ PCB4) 2. Failure of Puncher Driver PCB (PCB1). 3. Failure of Finisher Controller PCB.
- Code: E592-8001
- Description: Trailing edge sensor error (External 2 Hole Puncher). The voltage of the light received is 2.5 V or less even when the light emitting duty of the trailing edge sensor (LED5, PTR5) has been increased to 66 % or more.
- Solutions: 1. The wiring between the LED PCB/photosensor PCB and punch controller PCB is faulty. 2. The LED PCB and photosensor PCB is faulty. 3. The punch controller PCB is faulty. 4. The finisher controller PCB is faulty.
- Code: E592-8002
- Description: Trailing edge sensor error (External 2 Hole Puncher). The voltage of the light received is 2.0 V or more even when the light emitting duty of the trailing edge sensor has been decreased to 0 %.
- Solutions: 1. The LED PCB/photosensor PCB is faulty. 2. The punch controller PCB is faulty. 3. The finisher controller PCB is faulty.
- Code: E592-8003
- Description: Horizontal registration sensor 1 error (External 2 Hole Puncher). The voltage of the light received is 2.5 V or less even when the light emitting duty of the horizontal registration sensor 1 (LED1, PTR1) has been increased to 66 % or more.
- Solutions: 1. The wiring between the LED PCB/photosensor PCB and punch controller PCB is faulty. 2. The LED PCB/photosensor PCB is faulty. 3. The punch controller PCB is faulty. 4. The finisher controller PCB is faulty.
- Code: E592-8004
- Description: Horizontal registration sensor 1 error (External 2 Hole Puncher). The voltage of the light received is 2.0 V or more even when the light emitting duty of the horizontal registration sensor 1 (LED1, PTR1) has been decreased to 0 %.
- Solutions: 1. The LED PCB/photosensor PCB is faulty. 2. The punch controller PCB is faulty. 3. The finisher controller PCB is faulty.
- Code: E592-8005
- Description: Horizontal registration sensor 2 error (External 2 Hole Puncher). The voltage of the light received is 2.5 V or less even when the light emitting duty of the horizontal registration sensor 2 (LED2, PTR2) has been increased to 66 % or more.
- Solutions: 1. The wiring between the LED PCB/photosensor PCB and punch controller PCB is faulty. 2. The LED PCB/photosensor PCB is faulty. 3. The punch controller PCB is faulty. 4. The finisher controller PCB is faulty.
- Code: E592-8006
- Description: Horizontal registration sensor 2 error (External 2 Hole Puncher). The voltage of the light received is 2.0 V or more even when the light emitting duty of the horizontal registration sensor 2 (LED2, PTR2) has been decreased to 0 %.
- Solutions: 1. The LED PCB and photosensor PCB is faulty. 2. The punch controller PCB is faulty. 3. The finisher controller PCB is faulty.
- Code: E592-8007
- Description: Horizontal registration sensor 3 error (External 2 Hole Puncher). The voltage of the light received is 2.5 V or less even when the light emitting duty of the horizontal registration sensor 3 (LED3, PTR3) has been increased to 66 % or more.
- Solutions: 1. The wiring between the LED PCB/photosensor PCB and punch controller PCB is faulty. 2. The LED PCB/photosensor PCB is faulty. 3. The punch controller PCB is faulty. 4. The finisher controller PCB is faulty.
- Code: E592-8008
- Description: Horizontal registration sensor 3 error (External 2 Hole Puncher). The voltage of the light received is 2.0 V or more even when the light emitting duty of the horizontal registration sensor 3 (LED3, PTR3) has been decreased to 0 %.
- Solutions: 1) The LED PCB/photosensor PCB is faulty. 2) The punch controller PCB is faulty. 3) The finisher controller PCB is faulty.
- Code: E592-8009
- Description: Horizontal registration sensor 4 error (External 2 Hole Puncher). The voltage of the light received is 2.5 V or less even when the light emitting duty of the horizontal registration sensor 4 (LED4, PTR4) has been increased to 66 % or more.
- Solutions: 1. The wiring between the LED PCB/photosensor PCB and punch controller PCB is faulty. 2. The LED PCB/photosensor PCB is faulty. 3. The punch controller PCB is faulty. 4. The finisher controller PCB is faulty.
- Code: E592-800A
- Description: Horizontal registration sensor 4 error (External 2 Hole Puncher). The voltage of the light received is 2.0 V or more even when the light emitting duty of the horizontal registration sensor 4 (LED4, PTR4) has been decreased to 0 %.
- Solutions: 1. The LED PCB/photosensor PCB is faulty. 2. The punch controller PCB is faulty. 3. The finisher controller PCB is faulty.
- Code: E593-8001
- Description: A. Error in the punch slide motor (Finisher-K1) B. Horizontal registration home position error (External 2 Hole Puncher). A. The punch unit does not come off the horizontal registration HP sensor when the punch slide motor has been driven for 0.68 second. B. At time of horizontal registration motor initialization, the punch slide unit does not leave the horizontal home position sensor even when it has been driven for 9 mm.
- Solutions: A: A-1. The connector of the horizontal registration HP sensor (S101) or the punch slide motor (M101) are disconnected. A-2. The wiring of the horizontal registration HP sensor or the punch slide motor are faulty. A-3. The horizontal registration HP sensor is faulty. A-4. The punch slide motor is faulty. A-5. The puncher driver PCB (PCB1) is faulty. A-6. The finisher controller PCB is faulty. B: B-1. The horizontal registration home position (PI61) is faulty. B-2. The wiring between the punch controller PCB and sensor is faulty. B-3. The horizontal registration mechanism is faulty. B-4. The horizontal registration motor (M62) is faulty. B-5. The punch controller PCB is faulty. B-6. The finisher controller PCB is faulty.
- Code: E593-8002
- Description: A. Error in the punch slide motor (Finisher-K1) B. Horizontal registration home position error (External 2 Hole Puncher). A. The horizontal registration HP sensor does not detect the punch unit when the punch slide motor has been driven for 3.3 seconds. B. At time of horizontal registration motor initialization, the punch slide unit does not return to the horizontal registration home position sensor even when the unit has been driven for 37 mm.
- Solutions: A: A-1. The connector of the horizontal registration HP sensor (S101) or the punch slide motor (M101) are disconnected. A-2. The wiring of the horizontal registration HP sensor or the punch slide motor are faulty. A-3. The horizontal registration HP sensor is faulty. A-4. The punch slide motor is faulty. A-5. The puncher driver PCB (PCB1) is faulty. A-6. The finisher controller PCB is faulty. B: B-1. The horizontal registration home position (PI61) is faulty. B-2. The wiring between the punch controller PCB and sensor is faulty. B-3. The horizontal registration mechanism is faulty. B-4. The horizontal registration motor (M62) is faulty. B-5. The punch controller PCB is faulty. B-6. The finisher controller PCB is faulty.
- Code: E5A3-0001
- Description: Error in the registration motor (Finisher-K1). The registration HP sensor does not turn ON when the registration motor has been driven for 2.933 seconds.
- Solutions: 1. The connector of the registration HP sensor (S105) or the registration motor (M102) are disconnected. 2. The wiring of the registration HP sensor/the registration motor are faulty. 3. The registration HP sensor is faulty. 4. The registration motor is faulty. 5. The trimmer controller PCB (PCB1) is faulty.
- Code: E5A3-0002
- Description: Error in the registration motor (Finisher-K1). The registration HP sensor does not turn OFF when the registration motor has been driven for 0.67 msecond.
- Solutions: 1. The connector of the registration HP sensor (S105) or the registration motor (M102) are disconnected. 2. The wiring of the registration HP sensor/the registration motor are faulty. 3. The registration HP sensor is faulty. 4. The registration motor is faulty. 5. The trimmer controller PCB (PCB1) is faulty.
- Code: E5A4-8001
- Description: Error in the press motor (Finisher-K1). The press motor HP sensor does not turn ON when the press motor has been driven for 0.926 second.
- Solutions: 1. The connector of the press motor HP sensor (S106) or the press motor (M105) are disconnected. 2. The wiring of the press motor HP sensor/the press motor are faulty. 3. The press motor HP sensor is faulty. 4. The press motor is faulty. 5. The trimmer controller PCB (PCB1) is faulty.
- Code: E5A4-8002
- Description: Error in the press motor (Finisher-K1). The press motor HP sensor does not turn OFF.
- Solutions: 1. The connector of the press motor HP sensor (S106) or the press motor (M105) are disconnected. 2. The wiring of the press motor HP sensor/the press motor are faulty. 3. The press motor HP sensor is faulty. 4. The press motor is faulty. 5. The trimmer controller PCB (PCB1) is faulty.
- Code: E5AA-8001
- Description: Error in the cutter motor (Finisher-K1). The home position of the trimming blade is not detected when the cutter motor has been driven for 5 sec.
- Solutions: 1. The connector of the cutter motor clock sensor (S108) or the cutter motor (M106) are disconnected. 2. The wiring of the cutter motor clock sensor/the cutter motor are faulty. 3. The cutter motor clock sensor is faulty. 4. The cutter motor is faulty. 5. The trimmer controller PCB (PCB1) is faulty.
- Code: E5AA-8002
- Description: Error in the cutter motor (Finisher-K1). The cutter motor clock sensor does not come off the home position of the trimming blade when the cutter motor has been driven for 0.5 second.
- Solutions: 1. The connector of the cutter motor clock sensor (S108) or the cutter motor (M106) are disconnected. 2. The wiring of the cutter motor clock sensor/the cutter motor are faulty. 3. The cutter motor clock sensor is faulty. 4. The cutter motor is faulty. 5. The trimmer controller PCB (PCB1) is faulty.
- Code: E5AA-8003
- Description: Cutter motor clock error (Finisher-K1). The cutter motor clock sensor does not detect the motor clock when the cutter motor has been driven for 0.625 second.
- Solutions: 1. The connector of the cutter motor clock sensor (S108) or the cutter motor (M106) are disconnected. 2. The wiring of the cutter motor clock sensor/the cutter motor are faulty. 3. The cutter motor clock sensor is faulty. 4. The cutter motor is faulty. 5. The trimmer controller PCB (PCB1) is faulty.
- Code: E5AE-8000
- Description: Trimmer stationary paper error. The inlet sensor detects the stationary paper after performing the paper delivery operation.
- Solutions: 1. The paper has jammed in the trimmer. 2. The connector of the inlet sensor (S101) is disconnected. 3. The wire of the inlet sensor is faulty. 4. The inlet sensor is faulty. 5. The trimmer controller PCB (PCB1) is faulty.
- Code: E5BA-8001
- Description: Error in the front estrangement motor (Finisher-K1). The front estrangement motor HP sensor does not turn ON when the front estrangement motor has been driven for 0.191 second.
- Solutions: 1. The connector of the front estrangement motor HP sensor (S102) or the front estrangement motor (M103) are disconnected. 2. The wiring of the front estrangement motor HP sensor/ the front estrangement motor are faulty. 3. The front estrangement motor HP sensor is faulty. 4. The front estrangement motor is faulty. 5. The trimmer controller PCB (PCB1) is faulty.
- Code: E5BA-8002
- Description: Error in the front estrangement motor (Finisher-K1). The front estrangement motor HP sensor does not turn OFF when the front estrangement motor has been driven for 0.724 second after the front estrangement motor HP sensor has turned ON.
- Solutions: 1. The connector of the front estrangement motor HP sensor (S102) or the front estrangement motor (M103) are disconnected. 2. The wiring of the front estrangement motor HP sensor/ the front estrangement motor are faulty. 3. The front estrangement motor HP sensor is faulty. 4. The front estrangement motor is faulty. 5. The trimmer controller PCB (PCB1) is faulty.
- Code: E5BA-8011
- Description: Error in the rear estrangement motor (Finisher-K1). The rear estrangement motor HP sensor does not turn ON when the rear estrangement motor has been driven for 0.18 second.
- Solutions: 1. The connector of the rear estrangement motor HP sensor (S104) or the rear estrangement motor (M104) are disconnected. 2. The wiring of the rear estrangement motor HP sensor/ the rear estrangement motor are faulty. 3. The rear estrangement motor HP sensor is faulty. 4. The rear estrangement motor is faulty. 5. The trimmer controller PCB (PCB1) is faulty
- Code: E5BA-8012
- Description: Error in the rear estrangement motor (Finisher-K1). The rear estrangement motor HP sensor does not turn OFF when the rear estrangement motor has been driven for 0.537 second.
- Solutions: 1. The connector of the rear estrangement motor HP sensor (S104) or the rear estrangement motor (M104) are disconnected. 2. The wiring of the rear estrangement motor HP sensor/ the rear estrangement motor are faulty. 3. The rear estrangement motor HP sensor is faulty. 4. The rear estrangement motor is faulty. 5. The trimmer controller PCB (PCB1) is faulty.
- Code: E5BB-8001
- Description: Error in the waste paper full sensor (Finisher-K1). The A/D input value does not enter into the D/A output upper limit of the waste paper full sensor
- Solutions: 1. The connector of the waste paper full sensor (emitting/ receiving) (S011) is disconnected. 2. The wire of the waste paper full sensor is faulty. 3. The waste paper full sensor is faulty. 4. The trimmer controller PCB (PCB1) is faulty.
- Code: E5BB-8002
- Description: Error in the waste paper full sensor (Finisher-K1). The A/D input value does not enter into the D/A output lower limit of the waste paper full sensor.
- Solutions: 1. The connector of the waste paper full sensor (emitting/ receiving) (S011) is disconnected. 2. The wire of the waste paper full sensor is faulty. 3. The waste paper full sensor is faulty. 4. The trimmer controller PCB (PCB1) is faulty
- Code: E5E1-0001
- Description: Tray lift motor of paper folding unit failed to go through HP (Document Insertion Unit). The paper feed sensor (S3) did not turned ON when the inserter paper feed tray moved up.
- Solutions: 1. Connector of the motor (M2) is disconnected 2. Upper stopper motor is faulty 3. Connector of the Paper feed sensor (S3) is disconnected 4. Paper feed sensor is faulty
- Code: E5E1-0002
- Description: Tray lift motor of paper folding unit failed to return to HP (Document Insertion Unit). During initialization or lowering of the inserter paper feed tray, the tray lower limit sensor (S5) has not turned ON within the specified pulses.
- Solutions: 1. The connector of the tray lift motor (M2) is disconnected. 2. The tray lift motor is faulty. 3. The connector of the tray lower limit sensor (S5) is disconnected. 4. The tray lower limit sensor is faulty.
- Code: E5E1-8001
- Description: Tray lift motor of paper folding unit failed to go through HP (Document Insertion Folding Unit). The paper feed sensor (S3) did not turned ON when the inserter paper feed tray moved up.
- Solutions: 1. The connector of the tray lift motor (M2) is disconnected. 2. The tray lift motor is faulty. 3. The connector of the paper feed sensor (S3) is disconnected. 4. The Paper feed sensor is faulty.
- Code: E5E1-8002
- Description: Tray lift motor of paper folding unit failed to return to HP (Document Insertion Folding Unit). During initialization or lowering of the inserter paper feed tray, the tray lower limit sensor (S5) has not turned ON within the specified pulses.
- Solutions: 1. The connector of the tray lift motor (M2) is disconnected. 2. The tray lift motor is faulty. 3. The connector of the tray lower limit sensor (S5) is disconnected. 4. The tray lower limit sensor is faulty
- Code: E5F0-8001
- Description: A. Error in the saddle lead edge stopper motor (Finisher-K1) B. Paper positioning plate home position error (Finisher-L1). A: The saddle lead edge stopper HP sensor does not detect the saddle lead edge stopper when the saddle lead edge stopper has been moved for 182 mm by saddle lead edge stopper motor. B: The paper positioning plate home position sensor does not turn ON when the paper positioning plate motor has been driven for 1500 pulses.
- Solutions: A: A-1. The connector of the saddle lead edge stopper HP sensor (S205) or the saddle lead edge stopper motor (M203) are disconnected. A-2. The wiring of the saddle lead edge stopper HP sensor/the saddle lead edge stopper motor are faulty. A-3. The saddle lead edge stopper HP sensor is faulty. A-4. The saddle lead edge stopper motor is faulty. A-5. The saddle stitcher controller PCB is faulty. A-6. The finisher controller PCB is faulty. B: B-1. The paper positioning plate home position sensor (PI7) is faulty. B-2. The positioning plate drive mechanism is faulty. B-3. The paper positioning plate motor (M4) is faulty. B-4. The saddle stitcher controller PCB is faulty.
- Code: E5F0-8002
- Description: A. Error in the saddle lead edge stopper motor (Finisher-K1) B. Paper positioning plate home position error (Finisher-L1). A. The saddle lead edge stopper does not come off the saddle lead edge stopper HP sensor when the saddle lead edge stopper motor has been driven for 50 pulses. B. The paper positioning plate home position sensor does not turn OFF when the paper positioning plate motor has been driven for 300 pulses.
- Solutions: A: A-1. The connector of the saddle lead edge stopper HP sensor (S205) or the saddle lead edge stopper motor (M203) are disconnected. A-2. The wiring of the saddle lead edge stopper HP sensor/the saddle lead edge stopper motor are faulty. A-3. The saddle lead edge stopper HP sensor is faulty. A-4. The saddle lead edge stopper motor is faulty. A-5. The saddle stitcher controller PCB is faulty. A-6. The finisher controller PCB is faulty. B: B-1. The paper positioning plate home position sensor (PI7) is faulty. B-2. The positioning plate drive mechanism is faulty. B-3. The paper positioning plate motor (M4) is faulty. B-4. The saddle stitcher controller PCB is faulty.
- Code: E5F1-8001
- Description: A. Saddle folder/feeder motor clock error (Finisher-K1) B. Paper folding motor clock error (Finisher-L1). A. The drive speed of the saddle folder/feeder motor is less than 5 mm/sec. B. The feed speed of the paper fold roller reaches 5 mm/ sec or less.
- Solutions: A: A-1. The connector of the saddle folder/feeder motor sensor (S214) or the saddle folder/feeder motor (M206) are disconnected. A-2. The wiring of the saddle folder/feeder motor sensor or the saddle folder/feeder motor are faulty. A-3. The saddle folder/feeder motor sensor is faulty. A-4. The saddle folder/feeder motor is faulty. A-5. The saddle stitcher controller PCB is faulty. A-6. The finisher controller PCB is faulty. B: B-1. The paper folding motor clock sensor (PI4) and paper folding home position sensor (PI21) is faulty. B-2. The paper folding roller drive mechanism is faulty. B-3. The paper folding motor (M2) is faulty. B-4. The saddle stitcher controller PCB is faulty.
- Code: E5F1-8002
- Description: A. Error in the saddle folder/feeder motor (Finisher-K1) B. Paper fold home position error (Finisher-L1). A. The saddle folder HP sensor does not detect the home position of the paper fold roller during initialization. B. The status of the paper fold home position sensor does not change when the paper fold motor has been driven for 3 seconds.
- Solutions: A: A-1. The connector of the saddle folder HP sensor (S229) or the saddle folder/feeder motor (M206) are disconnected. A-2. The wiring of the saddle folder HP sensor/the saddle folder/feeder motor are faulty. A-3. The saddle folder HP sensor is faulty. A-4. The saddle folder/feeder motor is faulty. A-5. The saddle stitcher controller PCB is faulty. A-6. The finisher controller PCB is faulty. B: B-1. The paper folding motor clock sensor (PI4) and paper folding home position sensor (PI21) is faulty. B-2. The paper folding roller drive mechanism is faulty. B-3. The paper folding motor (M2) is faulty. B-4. The saddle stitcher controller PCB is faulty.
- Code: E5F2-8001
- Description: A. Error in the saddle roller guide motor (Finisher-K1) B. Guide home position error (Finisher-L1). A. The saddle roller guide HP sensor does not detect the saddle roller guide when the saddle roller guide has been moved for 20 mm by saddle roller guide motor. B. The guide home position sensor does not turn ON when the guide motor has been driven for 700 pulses.
- Solutions: A: A-1. The connector of the saddle roller guide HP sensor (S207) or the saddle roller guide motor (M204) are disconnected. A-2. The wiring of the saddle roller guide HP sensor/ the saddle roller guide motor are faulty. A-3. The saddle roller guide HP sensor is faulty. A-4. The saddle roller guide motor is faulty. A-5. The saddle stitcher controller PCB is faulty. A-6. The finisher controller PCB is faulty. B: B-1. The guide home position sensor (PI13) is faulty. B-2. The guide plate drive mechanism is faulty. B-3. The guide Motor (M3) is faulty. B-4. The saddle stitcher controller PCB is faulty.
- Code: E5F2-8002
- Description: A. Error in the saddle roller guide motor (Finisher-K1) B. Guide home position error (Finisher-L1). A. The saddle roller guide does not come off the saddle roller guide HP sensor when the saddle roller guide motor has been driven for 50 pulses. B. The guide home position sensor does not turn OFF when the guide motor has been driven for 50 pulses
- Solutions: A: A-1. The connector of the saddle roller guide HP sensor (S207) or the saddle roller guide motor (M204) are disconnected. A-2. The wiring of the saddle roller guide HP sensor/ the saddle roller guide motor are faulty. A-3. The saddle roller guide HP sensor is faulty. A-4. The saddle roller guide motor is faulty. A-5. The saddle stitcher controller PCB is faulty. A-6. The finisher controller PCB is faulty. B: B-1. The guide home position sensor (PI13) is faulty. B-2. The guide plate drive mechanism is faulty. B-3. The guide Motor (M3) is faulty. B-4. The saddle stitcher controller PCB is faulty.
- Code: E5F3-8001
- Description: A. Error in the saddle alignment guide motor (Finisher-K1) B. Aligning plate home position error (Finisher-L1). A. The saddle alignment plate HP sensor does not detect the saddle alignment guide when the saddle alignment guide has been moved for 177 mm by saddle alignment guide motor. B. The aligning plate home position sensor does not turn ON when the aligning plate motor has been driven for 500 pulses.
- Solutions: A: A-1. The connector of the saddle alignment plate HP sensor (S206) or the saddle alignment guide motor (M202) are disconnected. A-2. The wiring of the saddle alignment plate HP sensor/the saddle alignment guide motor are faulty. A-3. The saddle alignment plate HP sensor is faulty. A-4. The saddle alignment guide motor is faulty. A-5. The saddle stitcher controller PCB is faulty. A-6. The finisher controller PCB is faulty. B: B-1. The aligning plate home position sensor (PI5) is faulty. B-2. The aligning plate drive mechanism is faulty. B-3. The aligning motor (M5) is faulty. B-4. The saddle stitcher controller PCB is faulty.
- Code: E5F3-8002
- Description: A. Error in the saddle alignment guide motor (Finisher-K1) B. Aligning plate home position error (Finisher-L1). A. The saddle alignment guide does not come off the saddle alignment plate HP sensor when the saddle alignment guide motor has been driven for 50 pulses. B. The aligning plate home position sensor does not turn OFF when the aligning plate motor has been driven for 50 pulses.
- Solutions: A: A-1. The connector of the saddle alignment plate HP sensor (S206) or the saddle alignment guide motor (M202) are disconnected. A-2. The wiring of the saddle alignment plate HP sensor/the saddle alignment guide motor are faulty. A-3. The saddle alignment plate HP sensor is faulty. A-4. The saddle alignment guide motor is faulty. A-5. The saddle stitcher controller PCB is faulty. A-6. The finisher controller PCB is faulty. B: B-1. The aligning plate home position sensor (PI5) is faulty. B-2. The aligning plate drive mechanism is faulty. B-3. The aligning motor (M5) is faulty. B-4. The saddle stitcher controller PCB is faulty.
- Code: E5F4-8001
- Description: A. Error in the saddle stitcher motor (Finisher-K1) B. Stitcher (rear) home position error (Finisher-L1). A. The saddle stitcher HP sensor does not detect the saddle stitcher unit when the saddle stitcher motor has been driven for 0.48 second. B. The stitching home position sensor does not turn ON when the stitch motor (rear) has been driven backward for 0.5 second.
- Solutions: A: A-1. The connector of the saddle stitcher HP sensor (S223) or the saddle stitcher motor (M209) are disconnected. A-2. The wiring of the saddle stitcher HP sensor/the saddle stitcher motor are faulty. A-3. The saddle stitcher HP sensor is faulty. A-4. The saddle stitcher motor is faulty. A-5. The saddle stitcher controller PCB is faulty. A-6. The finisher controller PCB is faulty. B: B-1. The stitcher home position sensor (rear) (SW5) is faulty. B-2. The stitcher (rear) is faulty. B-3. The saddle stitcher controller PCB is faulty.
- Code: E5F4-8002
- Description: A. Error in the saddle stitcher motor (Finisher-K1) B. Stitcher (rear) home position error (Finisher-L1). A. The saddle stitcher unit does not come off the saddle stitcher HP sensor when the saddle stitcher motor has been driven for 0.48 second. B. The stitching home position sensor does not turn OFF when the stitch motor (rear) has been driven forward for 0.5 second.
- Solutions: A: A-1. The connector of the saddle stitcher HP sensor (S223) or the saddle stitcher motor (M209) are disconnected. A-2. The wiring of the saddle stitcher HP sensor/the saddle stitcher motor are faulty. A-3. The saddle stitcher HP sensor is faulty. A-4. The saddle stitcher motor is faulty. A-5. The saddle stitcher controller PCB is faulty. A-6. The finisher controller PCB is faulty. B: B-1. The stitcher home position sensor (rear) (SW5) is faulty. B-2. The stitcher (rear) is faulty. B-3. The saddle stitcher controller PCB is faulty.
- Code: E5F5-8001
- Description: A. Error in the saddle trailing edge retainer motor (Finisher-K1) B. Stitcher (front) home position error (Finisher-L1). A. The saddle trailing edge retainer move HP sensor does not detect the saddle trailing edge retainer when the saddle trailing edge retainer has been moved for 96 mm by saddle trailing edge retainer motor. B. The stitching home position sensor does not turn ON when the stitch motor (front) has been driven forward for 0.5 second.
- Solutions: A: A-1. The connector of the saddle trailing edge retainer move HP sensor (S219) or the saddle trailing edge retainer motor (M210) are disconnected. A-2. The wiring of the saddle trailing edge retainer move HP sensor/the saddle trailing edge retainer motor are faulty. A-3. The saddle trailing edge retainer move HP sensor is faulty. A-4. The saddle trailing edge retainer motor is faulty. A-5. The saddle stitcher controller PCB is faulty. A-6. The finisher controller PCB is faulty. B: B-1. The stitcher home position sensor (front) (SW7) is faulty. B-2. The stitcher (front) is faulty. B-3. The saddle stitcher controller PCB is faulty.
- Code: E5F5-8002
- Description: A. Error in the saddle trailing edge retainer motor (Finisher-K1) B. Stitcher (front) home position error (Finisher-L1). A. The saddle trailing edge retainer does not come off the saddle trailing edge retainer move HP sensor when the saddle trailing edge retainer motor has been driven for 50 pulses. B. The stitching home position sensor does not turn OFF when the stitch motor (front) has been driven backward for 0.5 second.
- Solutions: A: A-1. The connector of the saddle trailing edge retainer move HP sensor (S219) or the saddle trailing edge retainer motor (M210) are disconnected. A-2. The wiring of the saddle trailing edge retainer move HP sensor/the saddle trailing edge retainer motor are faulty. A-3. The saddle trailing edge retainer move HP sensor is faulty. A-4. The saddle trailing edge retainer motor is faulty. A-5. The saddle stitcher controller PCB is faulty. A-6. The finisher controller PCB is faulty. B: B-1. The stitcher home position sensor (front) (SW7) is faulty. B-2. The stitcher (front) is faulty. B-3. The saddle stitcher controller PCB is faulty.
- Code: E5F6-8001
- Description: A. Error in the saddle paper push-on plate motor (Finisher-K1) B. Paper pushing plate home position error (Finisher-L1). A. The saddle paper push-on plate HP sensor does not detect the saddle paper push-on plate when the saddle paper push-on plate motor has been driven for 0.5 second. B. The paper pushing plate home position sensor does not turn ON when the paper pushing plate motor has been driven for 0.5 second.
- Solutions: A: A-1. The connector of the saddle paper push-on plate HP sensor (S218) or the saddle paper push-on plate motor (M205) are disconnected. A-2. The wiring of the saddle paper push-on plate HP sensor/the saddle paper push-on plate motor are faulty. A-3. The saddle paper push-on plate HP sensor is faulty. A-4. The saddle paper push-on plate motor is faulty. A-5. The saddle stitcher controller PCB is faulty. A-6. The finisher controller PCB is faulty. B: B-1. The paper pushing plate home position sensor (PI14), paper pushing plate top position sensor (PI15), and paper pushing plate motor clock sensor (PI1) is faulty. B-2. The paper pushing plate drive mechanism is faulty. B-3. The paper pushing plate motor (M8) B-4. The saddle stitcher controller PCB is faulty.
- Code: E5F6-8002
- Description: A. Error in the saddle paper push-on plate motor (Finisher-K1) B. Paper pushing plate home position error (Finisher-L1). A. The saddle paper push-on plate does not come off the saddle paper push-on plate HP sensor when the saddle paper push-on plate motor has been driven for 0.15 second. B. The paper pushing plate home position sensor does not turn OFF when the paper pushing plate motor has been driven for 150 msecond.
- Solutions: A: A-1. The connector of the saddle paper push-on plate HP sensor (S218) or the saddle paper push-on plate motor (M205) are disconnected. A-2. The wiring of the saddle paper push-on plate HP sensor/the saddle paper push-on plate motor are faulty. A-3. The saddle paper push-on plate HP sensor is faulty. A-4. The saddle paper push-on plate motor is faulty. A-5. The saddle stitcher controller PCB is faulty. A-6. The finisher controller PCB is faulty. B: B-1. The paper pushing plate home position sensor (PI14), paper pushing plate top position sensor (PI15), and paper pushing plate motor clock sensor (PI1) is faulty. B-2. The paper pushing plate drive mechanism is faulty. B-3. The paper pushing plate motor (M8) B-4. The saddle stitcher controller PCB is faulty.
- Code: E5F6-8003
- Description: A. Saddle paper push-on plate motor clock error (Finisher-K1) B. Paper pushing plate motor clock error (Finisher-L1). A. The drive speed of the saddle paper push-on plate motor is less than 6 clocks. B. The number of pulses detected by the paper pushing plate motor clock sensor is 6 pulses or less.
- Solutions: A: A-1. The connector of the saddle paper push-on plate motor sensor (S213) or the saddle paper push-on plate motor (M205) are disconnected. A-2. The wiring of the saddle paper push-on plate motor sensor/the saddle paper push-on plate motor are faulty. A-3. The saddle paper push-on plate motor sensor is faulty. A-4. The saddle paper push-on plate motor is faulty. A-5. The saddle stitcher controller PCB is faulty. A-6. The finisher controller PCB is faulty. B: B-1. The paper pushing plate home position sensor (PI14), paper pushing plate top position sensor (PI15), and paper pushing plate motor clock sensor (PI1) is faulty. B-2. The paper pushing plate drive mechanism is faulty. B-3. The paper pushing plate motor (M8) is faulty. B-4. The saddle stitcher controller PCB is faulty.
- Code: E5F6-8004
- Description: Pushing position error (Finisher-L1). The paper pushing plate leading edge position sensor does not turn ON when the paper pushing plate motor has been driven for 0.1 second.
- Solutions: 1. The paper pushing plate home position sensor (PI14)/ paper pushing plate top position sensor (PI15)/paper pushing plate motor clock sensor (PI1) are faulty. 2. The paper pushing plate drive mechanism is faulty. 3. The paper pushing plate motor (M8) is faulty. 4. The saddle stitcher controller PCB is faulty.
- Code: E5F6-8005
- Description: Pushing position error (Finisher-L1). The paper pushing plate leading edge position sensor does not turn OFF when the paper pushing plate motor has been driven for 0.5 second.
- Solutions: 1. The paper pushing plate home position sensor (PI14)/ paper pushing plate top position sensor (PI15)/paper pushing plate motor clock sensor (PI1) are faulty. 2. The paper pushing plate drive mechanism is faulty. 3. The paper pushing plate motor (M8) is faulty. 4. The saddle stitcher controller PCB is faulty.
- Code: E5F7-8001
- Description: Error in the saddle trailing edge retainer motor (Finisher-K1). The saddle trailing edge retainer HP sensor does not detect the saddle trailing edge retainer when the saddle trailing edge retainer motor has been driven for 80 pulses.
- Solutions: 1. The connector of the saddle trailing edge retainer HP sensor (S221) or the saddle trailing edge retainer motor (M210) are disconnected. 2. The wiring of the saddle trailing edge retainer HP sensor/the saddle trailing edge retainer motor are faulty. 3. The saddle trailing edge retainer HP sensor is faulty. 4. The saddle trailing edge retainer motor is faulty. 5. The saddle stitcher controller PCB is faulty. 6. The finisher controller PCB is faulty.
- Code: E5F7-8002
- Description: Error in the saddle trailing edge retainer motor (Finisher-K1). The saddle trailing edge retainer does not come off the saddle trailing edge retainer HP sensor when the saddle trailing edge retainer motor has been driven for 50 pulses.
- Solutions: 1. The connector of the saddle trailing edge retainer HP sensor (S221) or the saddle trailing edge retainer motor (M210) are disconnected. 2. The wiring of the saddle trailing edge retainer HP sensor/the saddle trailing edge retainer motor are faulty. 3. The saddle trailing edge retainer HP sensor is faulty. 4. The saddle trailing edge retainer motor is faulty. 5. The saddle stitcher controller PCB is faulty. 6. The finisher controller PCB is faulty.
- Code: E5F8-8001
- Description: Error in the saddle tapping motor (Finisher-K1). The saddle paper tapping HP sensor does not detect the saddle tapping plate when the saddle tapping motor has been driven for 50 pulses
- Solutions: 1. The connector of the saddle paper tapping HP sensor (S215) or the saddle tapping motor (M213) are disconnected. 2. The wiring of the saddle paper tapping HP sensor/the saddle tapping motor are faulty. 3. The saddle paper tapping HP sensor is faulty. 4. The saddle tapping motor is faulty. 5. The saddle stitcher controller PCB is faulty. 6. The finisher controller PCB is faulty.
- Code: E5F8-8002
- Description: Error in the saddle tapping motor (Finisher-K1). The saddle tapping plate does not come off the saddle paper tapping HP sensor when the saddle tapping motor has been driven for 50 pulses.
- Solutions: 1. The connector of the saddle paper tapping HP sensor (S215) or the saddle tapping motor (M213) are disconnected. 2. The wiring of the saddle paper tapping HP sensor/the saddle tapping motor are faulty. 3. The saddle paper tapping HP sensor is faulty. 4. The saddle tapping motor is faulty. 5. The saddle stitcher controller PCB is faulty. 6. The finisher controller PCB is faulty.
- Code: E5F9-8001
- Description: Error in the saddle lead-in roller disengage motor (Finisher-K1). The saddle lead-in roller HP sensor does not detect the saddle lead-in roller when the saddle lead-in roller disengage motor has been driven for 50 pulses.
- Solutions: 1. The connector of the saddle lead-in roller HP sensor (S222) or the saddle lead-in roller disengage motor (M214) are disconnected. 2. The wiring of the saddle lead-in roller HP sensor/the saddle lead-in roller disengage motor are faulty. 3. The saddle lead-in roller HP sensor is faulty. 4. The saddle lead-in roller disengage motor is faulty. 5. The saddle stitcher controller PCB is faulty. 6. The finisher controller PCB is faulty.
- Code: E5F9-8002
- Description: Error in the saddle lead-in roller disengage motor (Finisher-K1). The saddle lead-in roller does not come off the saddle lead-in roller HP sensor when the saddle lead-in roller disengage motor has been driven for 50 pulses.
- Solutions: 1. The connector of the saddle lead-in roller HP sensor (S222) or the saddle lead-in roller disengage motor (M214) are disconnected. 2. The wiring of the saddle lead-in roller HP sensor/the saddle lead-in roller disengage motor are faulty. 3. The saddle lead-in roller HP sensor is faulty. 4. The saddle lead-in roller disengage motor is faulty. 5. The saddle stitcher controller PCB is faulty. 6. The finisher controller PCB is faulty.
- Code: E602-0001
- Description: Error in HDD. HDD failed to be recognized. Startup partition (BOOTDEV) failed to be found at startup.
- Solutions: 1. Turn OFF the main switch and check connection of HDD cable, and then turn ON the main switch. 2. If the Encryption Board has been installed, there may be an Encryption Board failure. In this case, disconnect the signal cable connecting to the Encryption Board and directly connect to the HDD. (It cannot be connected from the back side. Open the Main Controller Cover, and connect by going over the Main Controller PCB 1.) After connecting, power on by the safe mode. If the machine starts normally, replace the Encryption Board as the Encryption Board had failed. 3. Be sure that HDD spins stably (no problem in drive sound) and 5V/12V power is supplied when the main power is turned ON. (If the drive sound is abnormal, replace the HDD.) 4. Replace the HDD and reinstall the system. (In the case of using a USB memory device, insert a USB memory device where the system software has been registered to the slot of the host machine, and then execute main menu [3]: Upgrade (Overwrite all).) 5. Replace the Main Controller PCB 1.
- Code: E602-0002
- Description: Error in HDD. There is no system for the main CPU
- Solutions: 1. Start in Safe Mode, then perform overall format using SST or USB memory and reinstall the system, and then turn OFF and then ON the Main Switch. (Prepare the USB memory which system software was registered. Insert the USB memory to the equipment. Execute [3]: Upgrade (Overwrite All) in the main menu.) 2. If the above measures do not solve the problem, it can be caused by failure with HDD; therefore, replace the HDD and reinstall the system.
- Code: E602-0003
- Description: Error in HDD. WriteAbort was detected with BootDevice
- Solutions: 1. Execute detection and recovery of WriteAbortSector <In the case of display of B/W E-code> 1-1. Perform the following steps because Service Mode is not available. 1-2. Turn OFF the power. Then, while pressing 1+9 keys, turn ON the power. WriteAbortSector recovery routine is automatically started which makes the screen black. 1-3. After a while, progress is displayed because the process takes time (40 to 50 min.). The process is complete when the screen turns white. <In the case of official display of wrench-mark> 1-1. Set as follows: CHK-TYPE=0; and execute HD-CHECK (40 to 50 min.), and then turn OFF and then ON the main switch. 2. If the above measures do not solve the problem, start up in Safe Mode to perform overall format using SST or USB memory and reinstall the system, and then turn OFF and then ON the main switch. 3. If no improvement is found despite the above measures, it can be caused by failure with HDD; therefore, replace the HDD and reinstall the system.
- Code: E602-0006
- Description: Error in HDD. There is no system for the sub CPU
- Solutions: Reinstall the system software. For details, see “Chapter 6: Upgrading”. For your reference, the method using USB memory is described below. 1. Prepare the USB memory which system software was registered. 2. Execute the following service mode: COPIER>FUNCTION>SYSTEM>DOWNLOAD to enter the download mode. (When it is not operated normally, start the safe mode.) 3. Insert the USB memory to the equipment. 4. Execute [3]: Upgrade (Overwrite All) in the main menu. (Be sure to download SYSTEM, LANGUAGE and RUI.) 5. System software is downloaded and the machine restarts automatically. At this time, if the machine restarts with the safe mode, E753 might occurs. Check the log. In case of the system software of the options which are not connected, turn OFF and then ON the power supply to restore. (For details, see the description for E753.) If the measures above do not solve the problem, replace the HDD and download the system software with the foregoing method.
- Code: E602-0007
- Description: Error in HDD. There is no ICCProfile
- Solutions: 1. Start up in Safe Mode and reinstall the system using SST; and then turn OFF and then ON the main power switch. 2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace the HDD and reinstall the system.
- Code: E602-0009
- Description: Error in HDD. There is no Font file in /BOOTDEV/BOOT
- Solutions: 1. Start up in Safe Mode and reinstall the system using SST; and then turn OFF and then ON the main power switch. 2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace the HDD and reinstall the system.
- Code: E602-001
- Description: Error in HDD. There is no Chinese, Korean, and Taiwan font files
- Solutions: 1. Start up in Safe Mode and reinstall the system using SST; and then turn OFF and then ON the main power switch. 2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace the HDD and reinstall the system.
- Code: E602-0011
- Description: Error in HDD. There is no Chinese, Korean, and Taiwan font files
- Solutions: 1. Start up in Safe Mode and reinstall the system using SST; and then turn OFF and then ON the main power switch. 2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace the HDD and reinstall the system.
- Code: E602-0012
- Description: Error in HDD. There is no file in which the Web browser refers to
- Solutions: 1. Start up in Safe Mode and reinstall the Web browser using SST, and then turn OFF and then ON the main power switch. 2. If the above measures do not solve the problem, it can be caused by failure with the HDD; therefore, replace the HDD and reinstall the system.
- Code: E604-1024
- Description: Lack of memory. Lack of memory (1,024MB required)
- Solutions: Add the DDR2-SDRAM
- Code: E611-0000
- Description: Re-reboot due to failures such as SRAM damage when executing the power shutdown safeguard transmission job. SRAM data is damaged and stored job data cannot be read. If this causes the repeated reboot execution after recovery from power shutdown, a transmission is also repeated. Therefore “E code” is displayed.
- Solutions: Execute SRAM clear and delete power shutdown safeguard job
- Code: E674-0001
- Description: FAX is abnormal. Communication error with the FAX board
- Solutions: 1. Cable connection check 2. FAX board replacement 3. Main controller board replacement
- Code: E674-0004
- Description: FAX is abnormal. Modem IC access is abnormal
- Solutions: 1. Cable connection check 2. FAX board replacement 3. Main controller board replacement
- Code: E674-0008
- Description: FAX is abnormal. Port IC access is abnormal
- Solutions: 1. Cable connection check 2. FAX board replacement 3. Main controller board replacement
- Code: E674-000C
- Description: FAX is abnormal. Modem IC/ port IC access is abnormal
- Solutions: 1. Cable connection check 2. FAX board replacement 3. Main controller board replacement
- Code: E674-0010
- Description: FAX is abnormal.
- Solutions: Main controller board replacement
- Code: E674-0011
- Description: FAX is abnormal.
- Solutions: Main controller board replacement
- Code: E674-0030
- Description: FAX is abnormal. Check sum error
- Solutions: System software download for 2 line FAX
- Code: E677-0001
- Description: Print server failure. Abnormality detected on the exhaust fan operation of printer server
- Solutions: 1. Check supplying power to the exhaust fan 2. Exhaust fan replacement
- Code: E677-0003
- Description: Print server failure. Abnormality is detected during configuration check in start up
- Solutions: 1. Cable connection check 2. Reinstallation system
- Code: E677-0004
- Description: Print server failure. Abnormality detected on the CPU fan operation of printer server
- Solutions: 1. Check supplying power to the CPU fan 2. CPU fan replacement
- Code: E677-0010
- Description: Print server failure. Unsupported print server is connected.
- Solutions: Change for regular print server
- Code: E677-0080
- Description: Print server failure. Communication error in start-up
- Solutions: 1. Cable connection check 2. Reinstallation system
- Code: E710-0001
- Description: Printer IPC error. In case that IPC communication IC in the printer engine detected a failure when turning power ON
- Solutions: Check the cable.
- Code: E711-0001
- Description: IPC communication is abnormal. When 4 or more error occurrence is set to the error register in IPC chip within 1.5 seconds.
- Solutions: Check the cable.
- Code: E711-0001
- Description: IPC communication failure. Occurrence of an error was set in the error resistor of the IPC chip more than four times in 1.5 seconds.
- Solutions: Check the cable.
- Code: E713-0001
- Description: Finisher communication error. Communication failed between the finisher and the host machine.
- Solutions: 1. Check the cable connection. 2. Replace the finisher controller circuit PCB. 3. Replace the DC controller circuit PCB.
- Code: E717-0001
- Description: Communication with the NE controller is abnormal. Error in the NE controller start When the NE controller which should have been connected is not connected before the power off at power supply time to turn on
- Solutions: Recover with service mode COPIER> FUNCTION> CLEAR> ERR after cable check
- Code: E717-0002
- Description: Communication with the NE controller is abnormal. IPC error in the NE controller operation In the case of the errors that disconnection of IPC, or IPC communication is unrecoverable.
- Solutions: Recover with service mode COPIER> FUNCTION> CLEAR> ERR after cable check
- Code: E719-0001
- Description: Coin vendor failure. Error in the Coin vendor start When the Coin vendor which should have been connected is not connected before the power off at power supply time to turn on
- Solutions: Recover with service mode COPIER> FUNCTION> CLEAR> ERR after cable check
- Code: E719-0002
- Description: Coin vendor failure. IPC error in the Coin vendor operation In the case of the errors that disconnection of IPC, or IPC communication is unrecoverable. In the case of connection failure detection for a signal of paper pickup/delivery In the case of the detection of improper connection
- Solutions: Recover with service mode COPIER> FUNCTION> CLEAR> ERR after cable check
- Code: E719-0003
- Description: Coin vendor failure. In the case of communication error with the Coin vendor during the unit price acquisition in startup
- Solutions: Recover with service mode COPIER> FUNCTION> CLEAR> ERR after cable check
- Code: E719-0011
- Description: Error in the card reader startup. When the card reader, which should have been connected before the power off, is not connected at power ON.
- Solutions: Recover with service mode COPIER> FUNCTION> CLEAR> ERR after cable check
- Code: E719-0012
- Description: IPC error in the card reader operation. In the case of the errors that disconnection of IPC, or IPC communication is unrecoverable.
- Solutions: Recover with service mode COPIER> FUNCTION> CLEAR> ERR after cable check
- Code: E719-0031
- Description: Communication error in the card reader (a serial number) startup. In case a communication with card reader cannot start in startup
- Solutions: 1. Recover with service mode COPIER> FUNCTION> CLEAR> ERR after cable connection check for card reader (Connector connection, pinching wire) 2. Execute the following service mode after card reader removal, and re-install card reader. • COPIER> FUNCTION> CLEAR> CARD • COPIER> FUNCTION> CLEAR> ERR
- Code: E719-0032
- Description: Communication error after the card reader (a serial number) startup. Communicate with card reader is succeeded in the startup, but it became impossible.
- Solutions: Recover with service mode COPIER> FUNCTION> CLEAR> ERR after cable connection check for card reader (Connector connection, pinching wire)
- Code: E720-0001
- Description: Model mismatch error. An accessory that is not supported is connected.
- Solutions: Check the configuration of accessories. Staple Finisher-K1 is connected with iR ADV C9280.
- Code: E720-0002
- Description: Model mismatch error. An accessory that is not supported is connected.
- Solutions: Check the configuration of accessories. Staple Finisher-K1 is connected with iR ADV C9270.
- Code: E720-0003
- Description: Model mismatch error. An accessory that is not supported is connected.
- Solutions: Check the configuration of accessories. A wrong Finisher is connected.
- Code: E720-0004
- Description: Model mismatch error. A Finisher that is not supported is connected.
- Solutions: Check the configuration of accessories. A Finisher that is not supported is connected to the host machine.
- Code: E720-0005
- Description: Different model error. A wrong accessory is connected.
- Solutions: Check the configuration of accessories. A wrong Finisher is connected.
- Code: E720-0006
- Description: Different model error. A wrong accessory is connected.
- Solutions: Check the configuration of accessories. A wrong Finisher is connected.
- Code: E730-1001
- Description: PDL software failure. Initialization error
- Solutions: 1. PDL reset processing 2. Power cycle (Power OFF/ON)
- Code: E730-100A
- Description: PDL software failure. In case system fatal error such as initialization failure occurs
- Solutions: 1. PDL reset processing 2. Power cycle (Power OFF/ON)
- Code: E730-A006
- Description: PDL software failure. No response from PDL. In the case of no response from PDL due to Subbootable failure or no existence.
- Solutions: 1. PDL reset processing 2. Power cycle (Power OFF/ON) 3. Main controller board connection check 4. Re-installation of firmware 5. Main controller board replacement
- Code: E730-A007
- Description: PDL software failure. In case of discrepancy of the version between the control software in main unit and PDL control software.
- Solutions: 1. PDL reset processing 2. Power cycle (Power OFF/ON) 3. System full-format and installation
- Code: E730-B013
- Description: PDL software failure. Font data is damaged
- Solutions: 1. Power cycle (Power OFF/ON) 2. System re-installation 3. System full-format and installation
- Code: E730-C000
- Description: PDL software failure. Memory acquisition error in the initialization
- Solutions: 1. System full-format and installation 2. Main controller board 1 replacement
- Code: E730-C001
- Description: PDL software failure. HDD access error
- Solutions: 1. System full-format and installation 2. HDD replacement 3. Main controller board 1 replacement
- Code: E731-3000
- Description: Image processing module failure.
- Solutions: Main controller board 2 replacement
- Code: E731-3001
- Description: Image processing module failure.
- Solutions: Main controller board 2 replacement
- Code: E731-3002
- Description: Image processing module failure.
- Solutions: Main controller board 2 replacement
- Code: E731-3015
- Description: Image processing module failure
- Solutions: Main controller board 2 replacement
- Code: E732-0000
- Description: Reader communication is abnormal. Negotiation failure
- Solutions: 1. Connected connector check with the reader 2. Power supply check for the reader (check if initialization is executed in startup) 3. Replacement of the reader controller board and main controller board
- Code: E732-0001
- Description: Reader communication is abnormal. Communication error
- Solutions: 1. Connected connector check with the reader 2. Power supply check for the reader (check if initialization is executed in startup) 3. Replacement of the reader controller board and main controller board
- Code: E732-8888
- Description: Error in the reader type. When a scanner for the different model is detected during the communication with the reader.
- Solutions: Replace to the proper reader.
- Code: E732-9999
- Description: The Reader detection.
- Solutions: In case of first detection of the reader on printer model (‘Please power cycle’ message is only displayed on the user screen instead of an error code. Service mode> DISPLAY> ERR is recorded in error log.)
- Code: E733-0001
- Description: Printer communication is abnormal. Failure of communication between the controller and DC controller
- Solutions: 1. Connected connector check with the printer 2. The power supply check (check if initialization is executed in startup) of the printer 3. Replacement of DC controller or main controller board
- Code: E733-0002
- Description: Printer communication error. An error occurred to detect printer vertical synchronous signal.
- Solutions: 1. Check the connection to the printer. ?¨ Connect the connector/replace the harness. 2. Check the power of the printer (check if the initialization operation is executed at startup). 3. Replace the DC Controller PCB/Main Controller PCB.
- Code: E733-0010
- Description: Printer communication is abnormal. Printer vertical synchronizing signal detection failure
- Solutions: 1. Connected connector check with the printer 2. The power supply check (check if initialization is executed in startup) of the printer 3. Replacement of DC controller or main controller board
- Code: E733-0020
- Description: Printer communication is abnormal. Communication error
- Solutions: 1. Connected connector check with the printer 2. The power supply check (check if initialization is executed in startup) of the printer 3. Replacement of DC controller or main controller board
- Code: E733-0021
- Description: Printer communication is abnormal. Communication error
- Solutions: 1. Connected connector check with the printer 2. The power supply check (check if initialization is executed in startup) of the printer 3. Replacement of DC controller or main controller b
- Code: E743-0000
- Description: DDI communication error. The reader controller PCB detected a failure in communication between the main controller PCB and the reader controller PCB.
- Solutions: 1. Failure of the connection between the main controller PCB and the reader controller PCB 2. Failure of the reader controller PCB (PCB1) 3. Failure of the main controller PCB
- Code: E743-0003
- Description: DDI communication error. The reader controller PCB detected a failure in communication between the main controller PCB and the reader controller PCB.
- Solutions: 1. Failure of the connection between the main controller PCB and the reader controller PCB 2. Failure of the reader controller PCB (PCB1) 3. Failure of the main controller PCB
- Code: E743-0004
- Description: DDI communication error. The reader controller PCB detected a failure in communication between the main controller PCB and the reader controller PCB.
- Solutions: 1. Failure of the connection between the main controller PCB and the reader controller PCB 2. Failure of the reader controller PCB (PCB1) 3. Failure of the main controller PCB
- Code: E744-0001
- Description: Language file /BootROM is abnormal. In case of discrepancy in the version between Bootable and the language in the HDD
- Solutions: Download the language file of correct version
- Code: E744-0002
- Description: Language file /BootROM is abnormal. When Size of the language in the HDD is too big
- Solutions: Download the language file of correct version
- Code: E744-0003
- Description: Language file /BootROM is abnormal. When a language to switch, which stated in Config.txt, is not found in the HDD.
- Solutions: Download the language file of correct version
- Code: E744-0004
- Description: Language file /BootROM is abnormal. When cannot switch to the language in the HDD
- Solutions: Download the language file of correct version
- Code: E744-1000
- Description: Language file /BootROM is abnormal. In case wrong Boot ROM (for different model) is installed
- Solutions: Replace with the Boot ROM for correct model
- Code: E744-2000
- Description: Language file /BootROM is abnormal. When engine ID in Soft ID is invalid
- Solutions: Replace with the Soft ID for correct model
- Code: E746-0021
- Description: Image analysis board self-check failure detection.
- Solutions: 1. Connection check of the image analysis board 2. Image analysis board replacement
- Code: E746-0022
- Description: Image analysis board version is invalid.
- Solutions: 1. Upgrading of the image analysis board software 2. Image analysis board replacement
- Code: E746-0023
- Description: No response from image analysis board.
- Solutions: 1. Connection check of the image analysis board 2. Image analysis board replacement
- Code: E746-0024
- Description: Image analysis board operation abnormality
- Solutions: 1. Connection check of the image analysis board 2. Image analysis board replacement
- Code: E746-0031
- Description: Hardware error (TPM)
- Solutions: 1. TPM board non-installation 2. Installation of TPM board from other units 3. TPM chip broken
- Code: E746-0032
- Description: The error that system restoration is impossible occurred (TPM)
- Solutions: The location of the security information in HDD/SRAM is unidentified Execute “Initialization of all data / setting”
- Code: E746-0033
- Description: Error occurred; but possible for system restoration (TPM)
- Solutions: Discrepancy of the key Execute the re-store of the TPM key
- Code: E746-0034
- Description: Error occurred; but possible for automatic system restoration (TPM)
- Solutions: Discrepancy of the key occurred. But restoration is possible when reboot. Power cycle (Power OFF/ON)
- Code: E746-0035
- Description: TPM version error. TPM which cannot be used in this machine was installed.
- Solutions: Install the supported TPM.
- Code: E747-7f00
- Description: Bypass board is not connected
- Solutions: Bypass board is not connected
- Code: E747-ff01
- Description: DDR – SDRAM (P) is not connected
- Solutions: DDR – SDRAM (P) is not connected
- Code: E748-2010
- Description: Flash board error
- Solutions: Contact each sale company bases
- Code: E748-2011
- Description: Flash board error
- Solutions: Contact each sale company bases
- Code: E748-2012
- Description: Flash board error
- Solutions: Contact each sale company bases
- Code: E748-2021
- Description: Main controller board 2 access errors
- Solutions: Main controller board 1/2 removing and inserting, replacement
- Code: E748-2022
- Description: Main controller board 2 access errors
- Solutions: Main controller board 1/2 removing and inserting, replacement
- Code: E748-2023
- Description: Main controller board 2 access errors
- Solutions: DDR2-SDRAM (M0/M1/P) removing and inserting, replacement
- Code: E748-2024
- Description: Main controller board 2 access errors
- Solutions: Main controller board 1/2 removing and inserting, replacement
- Code: E748-2025
- Description: Main Controller PCB 2 access error. Disconnection of the Bypass PCB was detected.
- Solutions: Remove and then install the Bypass PCB.
- Code: E748-2026
- Description: Main Controller PCB 2 access error. Disconnection of the Image Processing Sub PCB was detected.
- Solutions: Remove and then install the Image Processing Sub PCB.
- Code: E748-4xxx
- Description: Main controller board 2 errors
- Solutions: Main controller board replacement
- Code: E748-9000
- Description: System error
- Solutions: Contact each sale company bases
- Code: E749-0006
- Description: Restart direction due to configuration change. The option such as the Finisher and Paper Deck was installed or removed when all of following conditions were met and the machine configuration is changed when the main power switch is turned ON. • Settings/Registration > Preferences > Timer/Energy Settings > Quick Startup at Power-on > ON • The Main Power Switch is turned OFF • The power plug of the machine is connected to the output. • The breaker is ON
- Solutions: It is recovered by turning OFF and then ON the main power. CAUTION This machine provides power to some PCBs even when in the main power OFF status. The power supply is not completely OFF by just turning OFF the main power switch and therefore, the machine is unable to detect a configuration change. When disconnecting and then connecting a connector, always disconnect the power plug or turn the breaker OFF. Refer to the Service Manual > Chapter 2 > External and Controls > Quick Startup for details.
- Code: E753-0001
- Description: Error in Finisher Boot software. The Boot software has not been written in ROM of the finisher controller.
- Solutions: 1. The finisher controller PCB is faulty. 2. The host machine controller PCB is faulty.
- Code: E804-0000
- Description: Power supply cooling fan (FM3) error. When detect a failure of the power supply cooling fan
- Solutions: 1. Connector disconnection 2. Power supply cooling fan failure
- Code: E804-0001
- Description: Fan error. A failure was detected at the pre-fixing feed suction fan (FM1).
- Solutions: 1. Check the connection of the connector. 2. Replace the pre-fixing feed suction fan (FM1).
- Code: E804-0002
- Description: Fan error. A failure was detected at the primary charging suction fan (FM2).
- Solutions: 1. Check the connection of the connector. 2. Replace the primary charging suction fan (FM2).
- Code: E804-0003
- Description: Fan error. A failure was detected at the primary charging suction fan (FM3).
- Solutions: 1. Check the connection of the connector. 2. Replace the primary charging suction fan (FM3).
- Code: E804-0004
- Description: Fan error. A failure was detected at the developing/pre-transfer charging fan (FM4).
- Solutions: 1. Check the connection of the connector. 2. Replace the developing/pre-transfer charging fan (FM4).
- Code: E804-0005
- Description: Fan error. A failure was detected at the color cleaning fan (FM5).
- Solutions: 1. Check the connection of the connector. 2. Replace the color cleaning fan (FM5).
- Code: E804-0006
- Description: Fan error. A failure was detected at the fixing heat fan (FM6).
- Solutions: 1. Check the connection of the connector. 2. Replace the fixing heat fan (FM6).
- Code: E804-0007
- Description: Fan error. A failure was detected at the IH power supply fan (FM7).
- Solutions: 1. Check the connection of the connector. 2. Replace the IH power supply fan (FM7).
- Code: E804-0010
- Description: Fan error. A failure was detected at the delivery heat fan 1 (FM10).
- Solutions: 1. Check the connection of the connector. 2. Replace the delivery heat fan 1 (FM10).
- Code: E804-0011
- Description: Fan error. A failure was detected at the delivery heat fan 2 (FM11).
- Solutions: 1. Check the connection of the connector. 2. Replace the delivery heat fan 2 (FM11).
- Code: E804-0012
- Description: Fan error. A failure was detected at the delivery heat fan 3 (FM12).
- Solutions: 1. Check the connection of the connector. 2. Replace the delivery heat fan 3 (FM12).
- Code: E804-0013
- Description: Fan error. A failure was detected at the delivery heat fan 4 (FM13).
- Solutions: 1. Check the connection of the connector. 2. Replace the delivery heat fan 4 (FM13).
- Code: E804-0015
- Description: Fan error. Error in Heat Soaking Roller Cooling Fan (Front) (FM15)
- Solutions: 1. Check connection of the connector. 2. Replace the Heat Soaking Roller Cooling Fan (Front) (FM15).
- Code: E804-0016
- Description: Fan error. Error in Heat Soaking Roller Cooling Fan (Rear) (FM16)
- Solutions: 1. Check connection of the connector. 2. Replace the Heat Soaking Roller Cooling Fan (Rear) (FM16).
- Code: E804-0017
- Description: Fan error. Error in Fixing Feed Cooling Fan (Front) (FM27)
- Solutions: 1. Check connection of the connector. 2. Replace the Fixing Feed Cooling Fan (Front) (FM27).
- Code: E804-0018
- Description: Fan error. A failure was detected at the hopper cooling fan (FM18).
- Solutions: 1. Check the connection of the connector. 2. Replace the hopper cooling fan (FM18).
- Code: E804-0022
- Description: Fan error. A failure was detected at the hopper cooling suction fan (FM22).
- Solutions: 1. Check the connection of the connector. 2. Replace the hopper cooling suction fan (FM22)
- Code: E804-0023
- Description: Fan error. A failure was detected at the anti-adhesion fan 1 (FM23).
- Solutions: 1. Check the connection of the connector. 2. Replace the anti-adhesion fan 1 (FM23).
- Code: E804-0024
- Description: Fan error. A failure was detected at the anti-adhesion fan 2 (FM24).
- Solutions: 1. Check the connection of the connector. 2. Replace the anti-adhesion fan 2 (FM24).
- Code: E804-0030
- Description: Fan error. A failure was detected at the decurler suction fan (FM30).
- Solutions: 1. Check the connection of the connector. 2. Replace the decurler suction fan (FM30).
- Code: E804-0031
- Description: Fan error. A failure was detected at the decurler side exhaust fan (FM31).
- Solutions: 1. Check the connection of the connector. 2. Replace the decurler side exhaust fan (FM31).
- Code: E804-0032
- Description: Fan error. A failure was detected at the decurler lower side exhaust fan (FM32).
- Solutions: 1. Check the connection of the connector. 2. Replace the decurler lower side exhaust fan (FM32).
- Code: E840-0001
- Description: Fixing Core/Shield Plate HP error. At the Fixing Core/Shield Plate home position detection operation, move from inside the home position range to outside the range is not completed after the specified period of time has passed.
- Solutions: 1. Check the connection of connectors of the Core Shutter Motor (M56) and Core HP Sensor (PS98). 2. Check the harness of the target parts. -> Replace the harness if it is disconnected. 3. Replace the Core Shutter Motor (M56) and Core HP Sensor (PS98). 4. Clean the IH Unit. (Refer to the Service Manual.) 5. Replace the IH Unit. 6. Replace the Fixing Feed Driver PCB (UN5).
- Code: E840-0002
- Description: Fixing Core/Shield Plate HP error. At the Fixing Core/Shield Plate home position detection operation, move from outside the home position range to inside the range is not completed after the specified period of time has passed.
- Solutions: 1. Check the connection of connectors of the Core Shutter Motor (M56) and Core HP Sensor (PS98). 2. Check the harness of the target parts. -> Replace the harness if it is disconnected. 3. Replace the Core Shutter Motor (M56) and Core HP Sensor (PS98). 4. Check the Fixing Film Unit. -> Replace the unit if it is damaged. 5. Clean the IH Unit. (Refer to the Service Manual.) 6. Replace the IH Unit. 7. Replace the Fixing Feed Driver PCB (UN5).
- Code: E840-0011
- Description: Fixing Core/Shield Plate HP error. At the Fixing Core/Shield Plate move operation during a job, move from inside the home position range to outside the range is not completed after the specified period of time has passed.
- Solutions: 1. Check the harness of the target parts. -> Replace the harness if it is 1disconnected. 2. Replace the Core Shutter Motor (M56) and Core HP Sensor (PS98). 3. Clean the IH Unit. (Refer to the Service Manual.) 4. Replace the IH Unit. 5. Replace the Fixing Feed Driver PCB (UN5).
- Code: E840-0012
- Description: Fixing Core/Shield Plate HP error. At the Fixing Core/Shield Plate move operation during a job, move from outside the home position range to inside the range is not completed after the specified period of time has passed.
- Solutions: 1. Check the harness of the target parts. -> Replace the harness if it is 1disconnected. 2. Replace the Core Shutter Motor (M56) and Core HP Sensor (PS98). 3. Check the Fixing Film Unit. -> Replace the unit if it is damaged. 4. Replace the IH Unit. 5. Replace the Fixing Feed Driver PCB (UN5).
- Code: E840-0215
- Description: Fixing Core/Shield Plate HP error due to displacement of the Fixing Film. Home position of the Fixing Core/Shield Plate could not be detected due to displacement of the Fixing Film.
- Solutions: 1. Check connection of the connectors of Core Shutter Motor (M56) and Core Shift HP Sensor (PS98). 2. Check harness of the corresponding parts. ?¨ Replace the harness when it is disconnected. 3. Check the Fixing Film Unit. ?¨ Replace the Fixing Film Unit when it is damaged. 4. Replace the Core Shift Motor (M56) and Core Shift HP Sensor (PS98). 5. Replace the IH Unit. 6. Replace the Fixing Feed Driver PCB. NOTE: After performing the Solutions work above, go through the following to clear the error: COPIER> FUNCTION> CLEAR> ERR.
- Code: E841-0001
- Description: Fixing Assembly reciprocation operation error. Home position could not be detected although 5 seconds have passed since the reciprocation operation of the Fixing Assembly started.
- Solutions: 1. Check connection of the connectors of the Fixing Motor (M48) and the Fixing Reciprocation HP Sensor (PS100). 2. Check harness of the corresponding parts. ?¨ Replace the harness when it is disconnected. 3. Replace the Reciprocation Motor (M53) and the Fixing Reciprocation HP Sensor (PS100). 4. Replace the Fixing Base Unit. 5. Replace the Fixing Feed Driver PCB. NOTE: After performing the Solutions work above, go through the following to clear the error: COPIER> FUNCTION> CLEAR> ERR.
- Code: E842-0001
- Description: Heat Soaking Roller HP error. Home position could not be detected although 10 seconds have passed since engagement/disengagement of the Heat Soaking Roller started.
- Solutions: 1. Check connection of the connectors of the Fixing Motor (M48) and the Fixing Reciprocation HP Sensor (PS100). 2. Check harness of the corresponding parts. ?¨ Replace the harness when it is disconnected. 3. Replace the Reciprocation Motor (M53) and the Fixing Reciprocation HP Sensor (PS100). 4. Replace the Fixing Base Unit. 5. Replace the Fixing Feed Driver PCB. NOTE: After performing the Solutions work above, go through the following to clear the error: COPIER> FUNCTION> CLEAR> ERR.
- Code: E843-0001
- Description: Disconnection of the power supply plug for fixing. The product has two plugs, and the plug used to supply power to the fixing assembly was disconnected. When this error occurs, a message indicating that the plug is disconnected is displayed.
- Solutions: Check the power supply plug for fixing.
- Code: E880-0001
- Description: Controller fan1 (FM19) Error. When detect a failure of the power supply cooling fan
- Solutions: 1. Connector disconnection 2. Controller fan 1 (FM19) failure
- Code: E880-0004
- Description: Controller fan2 (FM20) error. When detect a failure of the power supply cooling fan
- Solutions: 1. Connector disconnection 2. Controller fan 2 (FM20) failure
- Code: E880-0005
- Description: HDD cooling fan (FM21) error. When detect a failure of the power supply cooling fan
- Solutions: 1. Connector disconnection 2. HDD cooling fan (FM21) failure
- Code: E881-0001
- Description: CPU abnormal temperature rising error. It was detected that CPU was 100 deg C or more.
- Solutions: When it is detected that the temperature of the CPU is 100 deg C or more, forcible shutdown is executed. After that, the error is recorded in the error log. • If the error occurred during a service visit and then occurred again: Replace the Main Controller PCB 1. • If the error does not occur during a service visit but is found in the log: 1. Check the space behind the host machine. If the space behind the host machine is less than 10 cm, ask the user to secure enough space. 2. Clean the inlet on the rear of the host machine. Remove dust.
- Code: E905-0001
- Description: POD deck light air assist fan error. Even when the maximum LOW interval was passed, there was no change in the signal.
- Solutions: 1. Failure of the shutter 2. Failure of the swing sensor (PS11) 3. Failure of the swing motor (M3) 4. Failure of the deck controller PCB (UN1)
- Code: E905-0002
- Description: POD deck pickup motor cooling fan error. The pickup motor cooling fan is not placed at LOCK ON status.
- Solutions: 1. Check the connector of the pickup motor cooling fan (FM4). 2. Replace the pickup motor cooling fan. 3. Replace the deck controller PCB.
- Code: E905-0003
- Description: POD deck pickup motor cooling fan error. The pickup motor cooling fan is not placed at LOCK OFF status.
- Solutions: 1. Check the connector of the pickup motor cooling fan (FM4). 2. Replace the pickup motor cooling fan. 3. Replace the deck controller PCB.
- Code: E906-0001
- Description: POD deck light air heater high temperature error. A temperature over 120 degreeC was detected for 1 second consecutively.
- Solutions: 1. Failure of the environment sensor (SR1) 2. Failure of the warm air fan (FAN1) 3. Failure of the cool air fan (FAN2) 4. Failure of the additional fan (FAN3) 5. Failure of the air heater (H1) 6. Failure of the deck controller PCB (UN1)
- Code: E906-0002
- Description: POD deck light air heater low temperature error. The heater is not placed in the Ready status even when a specified period of time has elapsed.
- Solutions: 1. Failure of the environment sensor (SR1) 2. Failure of the warm air fan (FAN1) 3. Failure of the cool air fan (FAN2) 4. Failure of the additional fan (FAN3) 5. Failure of the air heater (H1) 6. Failure of the deck controller PCB (UN1)
- Code: E991-0000
- Description: Backup RAM error. SRAM in the DCON detected data error.
- Solutions: Replace the DCON PCB
- Code: E996-0071
- Description: Error avoidance jam (DADF).
- Solutions: Depending on the setting of JM-ERR-R in service mode, “010071” jam is displayed as an error. Collect log and contact to the sales companies. To cancel the setting, select COPIER> OPTION> FNCSW> J M-ERR-R, and set JM-ERR-R to 0.
About Canon Servie Tool V5610
– Canon Service Tool V5610 is a tool used to perform maintenance on Canon printers and reset Canon printers after replacement of parts such as replacing ink absorbents, print heads, printer mainboard, and others. Based on the many cases we have encountered, the Service Tool is most often used to reset ink absorber counter value when the waste ink absorber is full.
– The ink absorber is going to be full of box, it has to be replaced or cleaned the waste ink absorber. Also, replaceing or cleaning the waste ink absorber, you need to repair or reset the waste ink counter value, cause those parts are concerned to each others.
– So using Canon Service Tool V5610 to reset the waste ink counter value becomes effective when the ink absorber is replaced or cleaned.
– Canon Service Tool V5610 can use to fix error code 5B00, 5B02, 5B04, 5B14, 1701, 1702, 1700 on your printer. You must enter Service Mode on your printer to use this Canon Service Tool.
– If the printer can not enter Service Mode, you can not reset it by Canon ST V5610. In this case, change EEPROM on the logic board.
Canon Service Tool V5610 Functions
– Fix Canon printer 7 times/ 8 times red light blinking:
– Fix Canon printer error code: 5B00, 5B01, 1700, 1701
Enter Service Mode on Canon Printer
1. Turn off a printer.
2. Press and hold the Resume/Cancel/Stop button.
3. Press and hold the ON button (do not release both buttons).
4. Release the Resume/Cancel/Stop button (do not release the ON button).
5. While holding the ON button, press the Resume/Cancel/Stop button 5 times, then release both the ON and Resume/Cancel/Stop buttons together.
– Canon printer in service mode: computer detects new hardware, led on printer goes green light.
– Download Canon driver and firmware in specific model: https://dnasofts.com/canon-s200-printer-driver-firmware-and-user-manual-free-download/
– Download Epson driver and firmware in specific model: https://dnasofts.com/download-epson-xp-6000-driver-firmware-and-manuals/
Source:
https://chiplessprinter.com/canon-service-tool-v5610.html
https://dnasofts.com
https://shop.nguyendangnam.com/
https://nguyendangnam.me/
https://chiplessprinter.com/reset-epson-waste-ink-pad-counter.html
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