Repair Canon iR C5030 Printer Error Codes Canon Servie Tool

Repair Canon iR C5030 Printer Error Codes Canon Servie Tool

– Printer model: Canon iR C5030
– Error codes on Canon iR C5030 model and its description:

– Canon iR C5030 printer Error Codes and quick guide to troubleshooting:

• Code: E001-0000
• Description: Abnormal high temperature in Main Thermistor 1, 2
  Main Thermistor 1, 2 (TH1) detects 260 deg C or more for 0.2 sec.
• Solutions: 1. Go through the following: DISPLAY > ANALOG > FIX-C, or DISPLAY > ANALOG > FIX-E; if it’s less than 260 deg C, go through the following to clear the error: COPIER>FUNCTION>CLEAR>ERR; and then turn OFF/ ON the power. It it’s 260 deg C or more, do not turn on the power before replacing the Film Unit. 2. Replace the Film Unit. 3. Replace the Shutter Unit. 4. Replace the DC Controller PCB (UN1). NOTE: After performing the above Solutions work, go through the following to clear the error: COPIER > FUNCTION > CLEAR > ERR.

• Code: E001-0001
• Description: Abnormal high temperature in Sub Thermistor 1, 2
  Sub Thermistor 1, 2 (TH1) detects 275 deg C or more for 0.2 sec.
• Solutions: 1. Go through the following: DISPLAY > ANALOG > FIX-E2 or DISPLAY > ANALOG > FIX-E3; if it’s less than 275 deg C, go through the following to clear the error: COPIER > FUNCTION > CLEAR > ERR; and then turn OFF and then ON the power. If it’s 275 deg C or more, do not turn on the power before replacing the Film Unit. 2. Replace the Film Unit. 3. Replace the Shutter Unit. 4. Go through the following to check drive of FM5 and FM6: COPIER > FUNCTION > PART-CHK > FAN; if not working properly, replace the fan. 5. Replace the DC Controller PCB (UN1). NOTE: After performing the above Solutions work, go through the following to clear the error: COPIER > FUNCTION > CLEAR > ERR.

• Code: E001-0003
• Description: High temperature error detected by hardware
  Hardware detects abnormal high temperature of the Thermistor (Main Thermistor 1: 264 deg C, Main Thermistor 2: 265 deg C, Sub Thermistor 1, 2: 280 deg C) for 400 msec consecutively.
• Solutions: 1. If the detected temperature of the Thermistor is less than the abnormal high temperature specified for Thermistor, go through the following to clear the error: COPIER > FUNCTION > CLEAR > ERR; and then turn OFF and then ON the power. If it’s at abnormally high temperature, do not turn on the power before replacing the Film Unit. 2. Replace the Film Unit. 3. Replace the Shutter Unit. 4. Go through the following to check drive of FM5 and FM6: COPIER > FUNCTION > PART-CHK > FAN; if the not working properly, replace the fan. 5. Replace the DC Controller PCB (UN1). NOTE: After performing the above Solutions work, go through the following to clear the error: COPIER > FUNCTION > CLEAR > ERR.

• Code: E003-0000
• Description: Error detected when the Heater is ON
  After the Heater was turned ON, Main Thermistor 2, Sub Thermistor 1 or Sub Thermistor 2 detects 21 deg C or more and 50 deg C or less for 3 sec.
• Solutions: 1. Go through the following to clear the error: COPIER > FUNCTION > CLEAR > ERR; and then turn OFF and then ON the power. 2. Check connection of the Connectors (Thermistor Connector and AC Connector). 3. Replace the Film Unit. 4. Replace the Shutter Unit. 5. Replace the DC Controller PCB (UN1). NOTE: After performing the above Solutions work, go through the following to clear the error: COPIER > FUNCTION > CLEAR > ERR.

• Code: E003-0001
• Description: Abnormal detection during paper feeding
  During print control, Sub Thermistor detects 70 deg C or less from the target temperature for 5 sec.
• Solutions: 1. Go through the following to clear the error: COPIER > FUNCTION > CLEAR > ERR; and then turn OFF and then ON the power. 2. Check for open circuit inside the Fixing Assembly and any disconnection of the connector. 3. Replace the Film Unit. 4. Replace the Shutter Unit. 5. Replace the DC Controller PCB (UN1). NOTE: After performing the above Solutions work, go through the following to clear the error: COPIER > FUNCTION > CLEAR > ERR.

• Code: E003-0002
• Description: Abnormal low temperature when the Heater is ON (disconnection detected)
  After the Heater was turned ON, any of the Thermistors detects 20 deg C or less for 3 sec.
• Solutions: 1. Go through the following to clear the error: COPIER > FUNCTION > CLEAR > ERR; and then turn OFF and then ON the power. 2. Check connection of the Connectors (Thermistor Connector and AC Connector). 3. Replace the Film Unit. 4. Replace the Shutter Unit. 5. Replace the DC Controller PCB (UN1). NOTE: After performing the above Solutions work, go through the following to clear the error: COPIER > FUNCTION > CLEAR > ERR.

• Code: E003-0004
• Description: Timeout at start-up
  After the start-up control was started, the start-up control is not completed although 60 sec has passed.
• Solutions: 1. Check connection of the Connectors (Thermistor Connector and AC Connector). 2. Replace the Film Unit 3. Replace the Shutter Unit. 4. Replace the DC Controller PCB (UN1) NOTE: After performing the above Solutions work, go through the following to clear the error: COPIER > FUNCTION > CLEAR > ERR.

• Code: E004-0000
• Description: Thermistor disconnection detection error
  Signal name, FUSER_CNCTX, detects disconnection for 500 msec or longer.
• Solutions: 1. Check if the Fixing Assembly is installed. 2. Check connection of the connectors in Fixing Assembly. 3. Check connection of DC Controller PCB (UN1) Connector. 4. Replace the Film Unit. 5. Replace the Shutter Unit. 6. Replace the DC Controller PCB (UN1).

• Code: E004-0001
• Description: Error in detection of welding with fixing relay
  Welding of fixing relay on the AC Driver PCB
• Solutions: 1. Replace the AC Driver PCB (replacement is necessary due to welding of the relay). Other fixing-related error occurs (highly possible of E001) 2. Perform the Solutions for the error occurred.

• Code: E009-0000
• Description: Error in engagement
  Unable to detect ON with the Fixing Pressure Sensor although 5 seconds have passed.
• Solutions: 1. Turn OFF and then ON the power. 2. Remove and then reinstall the Fixing Assembly. 3. Go through the following to move M21: COPIER > FUNCTION > PART-CHK > MTR. If the motor rotates properly: 4-1. Replace the Fixing Drive Assembly. 5-1. Replace the DC Controller PCB (UN1). If the motor does not work properly: 4-2. Identify and replace the faulty gear. 5-2. Replace the Motor.

• Code: E009-0001
• Description: Error in disengagement
  Unable to detect OFF with the Fixing Pressure Sensor although 5 seconds have passed.
• Solutions: 1. Turn OFF and then ON the power. 2. Remove and then reinstall the Fixing Assembly. 3. Go through the following to move M21: COPIER > FUNCTION > PART-CHK > MTR. If the motor rotates properly: 4-1. Replace the Fixing Drive Assembly. 5-1. Replace the DC Controller PCB (UN1). If the motor does not work properly: 4-2. Identify and replace the faulty gear. 5-2. Replace the Motor.

• Code: E009-0002
• Description: Pressure error (it is highly possible that grease is scattered on the surface of the cam.)
  Unable to detect stopping of the cam at the specified position even if pressure is applied 10 times.
• Solutions: Clean the scattered grease and excess grease on the gear at the rear side of the host machine. Procedure is as follows. 1. Remove the Fixing Assembly. 2. Remove the Gear Cover at the rear side of the host machine, and remove the Pressure Release Stopper and the Pressure Release Support Plate (so that the gear is easily cleaned). 3. Wipe off the scattered grease around the Pressure Release Cam and the Pressure Plate with lint-free paper moistened with alcohol. 4. Wipe off the excess grease on the side of the gear and the shaft.

• Code: E012-0101
• Description: Y Drum Encoder 1 and 2 signal error
  Y Drum Encoder 1 and 2 signal error (It was detected that the motor was rotating, but not the encoders.)
• Solutions: 1. Check connection of drum encoder sensor 1 and 2 (UN31, UN32). 2. Check that the drum encoder sensor Wheel is properly installed. 3. Check connection of the Drum Driver PCB (UN4). 4. Manually turn the Rotor of the Drum Motor counterclockwise and check that the drum encoder sensor Wheel rotates. -> If the wheel does not rotate, replace the Drum Drive Unit. 5. Take out the drum encoder sensor to clean the Sensor and the Wheel. 6. Replace the drum encoder sensor. 7. Replace the Drum Driver PCB (UN4).

• Code: E012-0102
• Description: Faulty signal with Y drum encoder sensor 1
  The signal was not detected for 100 msec or more.
• Solutions: 1. Check connection of drum encoder sensor 1. 2. Take out drum encoder sensor 1 (UN31) to clean the Sensor. 3. Replace drum encoder sensor 1. 4. Check if the harness of the drum encoder sensor is faulty (replace the harness if it’s disconnected). 5. Replace the Drum Driver PCB (UN4).

• Code: E012-0103
• Description: Faulty signal with Y drum encoder sensor 2
  The signal was not detected for 100 msec or more.
• Solutions: 1. Check connection of drum encoder sensor 2 (UN32). 2. Take out drum encoder sensor 2 to clean the Sensor. 3. Replace drum encoder sensor 2. 4. Check if the harness of the drum encoder sensor is faulty (replace the harness if it’s disconnected). 5. Replace the Drum Driver PCB (UN4).

• Code: E012-0104
• Description: Failure in Y drum encoder sensor Wheel
  Failure is detected with the Y drum encoder sensor Wheel
• Solutions: 1. Take out the drum encoder sensor to clean the Sensor (UN31, UN32) and the Wheel. 2. Replace the drum encoder sensor Wheel. 3. Replace the drum encoder sensor. 4. Replace the Drum Driver PCB (UN4).

• Code: E012-0105
• Description: Failure in Y Drum Motor Control
  Unstable rotation of the Y Drum Motor
• Solutions: 1. Check if the Drum is installed. 2. Take out the drum encoder sensor (UN31, UN32) to clean the Sensor and the Wheel. 3. Remove the Process Unit and then install (reinstall) the Process Unit. 4. Replace the Drum Unit. 5. Replace the Drum Driver PCB (UN4).

• Code: E012-0106
• Description: Failure in rotation of Y Drum Motor
  The Y Drum Motor is not rotating at the specified speed/is stopped.
• Solutions: 1. Check connection of the connector with the Y Drum Motor (M1). 2. Check connection of the connector with Drum Driver PCB (UN4). 3. Check the ITB (to see if the ITB is displaced/damaged. Refer to E075 if the ITB is displaced). 4. Replace the ITB Cleaning Blade. 5. Replace the Drum Driver PCB (UN4).

• Code: E012-0201
• Description: M Drum Encoder 1 and 2 signal error
  M Drum Encoder 1 and 2 signal error (It was detected that the motor was rotating, but not the encoders.)
• Solutions: 1. Check connection of drum encoder sensor 1 and 2 (UN33, UN34). 2. Check that the drum encoder sensor Wheel is properly installed. 3. Check connection of the Drum Driver PCB (UN4). 4. Manually turn the Rotor of the Drum Motor counterclockwise and check that the drum encoder sensor Wheel rotates. -> If the wheel does not rotate, replace the Drum Drive Unit. 5. Take out the drum encoder sensor to clean the Sensor and the Wheel. 6. Replace the drum encoder sensor. 7. Replace the Drum Driver PCB (UN4).

• Code: E012-0202
• Description: Faulty signal with M drum encoder sensor 1
  The signal was not detected for 100 msec or more.
• Solutions: 1. Check connection of drum encoder sensor 1. 2. Take out drum encoder sensor 1 (UN33) to clean the Sensor. 3. Replace drum encoder sensor 1. 4. Check if the harness of the drum encoder sensor is faulty (replace the harness if it’s disconnected). 5. Replace the Drum Driver PCB (UN4).

• Code: E012-0203
• Description: Faulty signal with M drum encoder sensor 2
  The signal was not detected for 100 msec or more.
• Solutions: 1. Check connection of drum encoder sensor 2 (UN34). 2. Take out drum encoder sensor 2 to clean the Sensor. 3. Replace drum encoder sensor 2. 4. Check if the harness of the drum encoder sensor is faulty (replace the harness if it’s disconnected). 5. Replace the Drum Driver PCB (UN4).

• Code: E012-0204
• Description: Failure in M drum encoder sensor Wheel
  Failure is detected with the M drum encoder sensor Wheel
• Solutions: 1. Take out the drum encoder sensor to clean the Sensor (UN33, UN34) and the Wheel. 2. Replace the drum encoder sensor Wheel. 3. Replace the drum encoder sensor. 4. Replace the Drum Driver PCB (UN4).

• Code: E012-0205
• Description: Failure in M Drum Motor Control
  Unstable rotation of the M Drum Motor
• Solutions: 1. Check if the Drum is installed. 2. Take out the drum encoder sensor (UN33, UN34) to clean the Sensor and the Wheel. 3. Remove the Process Unit and then install (reinstall) the Process Unit. 4. Replace the Drum Unit. 5. Replace the Drum Driver PCB (UN4).

• Code: E012-0206
• Description: Failure in rotation of M Drum Motor
  The M Drum Motor is not rotating at the specified speed/ is stopped.
• Solutions: 1. Check connection of the connector with the M Drum Motor (M2). 2. Check connection of the connector with Drum Driver PCB (UN4). 3. Check the ITB (to see if the ITB is displaced/damaged. Refer to E075 if the ITB is displaced). 4. Replace the ITB Cleaning Blade. 5. Replace the Drum Driver PCB (UN4).

• Code: E012-0301
• Description: C Drum Encoder 1 and 2 signal error
  C Drum Encoder 1 and 2 signal error (It was detected that the motor was rotating, but not the encoders.)
• Solutions: 1. Check connection of drum encoder sensor 1 and 2 (UN35, UN36). 2. Check that the drum encoder sensor Wheel is properly installed. 3. Check connection of the Drum Driver PCB (UN4). 4. Manually turn the Rotor of the Drum Motor counterclockwise and check that the drum encoder sensor Wheel rotates. -> If the wheel does not rotate, replace the Drum Drive Unit. 5. Take out the drum encoder sensor to clean the Sensor and the Wheel. 6. Replace the drum encoder sensor. 7. Replace the Drum Driver PCB (UN4).

• Code: E012-0302
• Description: Faulty signal with C drum encoder sensor 1
  The signal was not detected for 100 msec or more.
• Solutions: 1. Check connection of drum encoder sensor 1. 2. Take out drum encoder sensor 1 (UN35) to clean the Sensor. 3. Replace drum encoder sensor 1. 4. Check if the harness of the drum encoder sensor is faulty (replace the harness if it’s disconnected). 5. Replace the Drum Driver PCB (UN4).

• Code: E012-0303
• Description: Faulty signal with C drum encoder sensor 2
  The signal was not detected for 100 msec or more.
• Solutions: 1. Check connection of drum encoder sensor 2 (UN36). 2. Take out drum encoder sensor 2 to clean the Sensor. 3. Replace drum encoder sensor 2. 4. Check if the harness of the drum encoder sensor is faulty (replace the harness if it’s disconnected). 5. Replace the Drum Driver PCB (UN4).

• Code: E012-0304
• Description: Failure in C drum encoder sensor Wheel
  Failure is detected with the C drum encoder sensor Wheel
• Solutions: 1. Take out the drum encoder sensor to clean the Sensor (UN35, UN36) and the Wheel. 2. Replace the drum encoder sensor Wheel. 3. Replace the drum encoder sensor. 4. Replace the Drum Driver PCB (UN4).

• Code: E012-0305
• Description: Failure in C Drum Motor Control
  Unstable rotation of the C Drum Motor
• Solutions: 1. Check if the Drum is installed. 2. Take out the drum encoder sensor (UN35, UN36) to clean the Sensor and the Wheel. 3. Remove the Process Unit and then install (reinstall) the Process Unit. 4. Replace the Drum Unit. 5. Replace the Drum Driver PCB (UN4).

• Code: E012-0306
• Description: Failure in rotation of C Drum Motor
  The C Drum Motor is not rotating at the specified speed/is stopped.
• Solutions: 1. Check connection of the connector with the C Drum Motor (M3). 2. Check connection of the connector with Drum Driver PCB (UN4). 3. Check the ITB (to see if the ITB is displaced/damaged. Refer to E075 if the ITB is displaced). 4. Replace the ITB Cleaning Blade. 5. Replace the Drum Driver PCB (UN4).

• Code: E012-0401
• Description: Bk Drum Encoder 1 and 2 signal error
  Bk Drum Encoder 1 and 2 signal error (It was detected that the motor was rotating, but not the encoders.)
• Solutions: 1. Check connection of drum encoder sensor 1 and 2 (UN37, UN38). 2. Check that the drum encoder sensor Wheel is properly installed. 3. Check connection of the Drum Driver PCB (UN4). 4. Manually turn the Rotor of the Drum Motor counterclockwise and check that the drum encoder sensor Wheel rotates. -> If the wheel does not rotate, replace the Drum Drive Unit. 5. Take out the drum encoder sensor to clean the Sensor and the Wheel. 6. Replace the drum encoder sensor. 7. Replace the Drum Driver PCB (UN4).

• Code: E012-0402
• Description: Faulty signal with Bk drum encoder sensor 1
  The signal was not detected for 100 msec or more.
• Solutions: 1. Check connection of drum encoder sensor 1. 2. Take out drum encoder sensor 1 (UN37) to clean the Sensor. 3. Replace drum encoder sensor 1. 4. Check if the harness of the drum encoder sensor is faulty (replace the harness if it’s disconnected). 5. Replace the Drum Driver PCB (UN4).

• Code: E012-0403
• Description: Faulty signal with Bk drum encoder sensor 2
  The signal was not detected for 100 msec or more.
• Solutions: 1. Check connection of drum encoder sensor 2 (UN38). 2. Take out drum encoder sensor 2 to clean the Sensor. 3. Replace drum encoder sensor 2. 4. Check if the harness of the drum encoder sensor is faulty (replace the harness if it’s disconnected). 5. Replace the Drum Driver PCB (UN4).

• Code: E012-0404
• Description: Failure in Bk drum encoder sensor Wheel
  Failure is detected with the Bk drum encoder sensor Wheel
• Solutions: 1. Take out the drum encoder sensor to clean the Sensor (UN37, UN38) and the Wheel. 2. Replace the drum encoder sensor Wheel. 3. Replace the drum encoder sensor. 4. Replace the Drum Driver PCB (UN4).

• Code: E012-0405
• Description: Failure in Bk Drum Motor Control
  Unstable rotation of the Bk Drum Motor
• Solutions: 1. Check if the Drum is installed. 2. Take out the drum encoder sensor (UN37, UN38) to clean the Sensor and the Wheel. 3. Remove the Process Unit and then install (reinstall) the Process Unit. 4. Replace the Drum Unit. 5. Replace the Drum Driver PCB (UN4).

• Code: E012-0406
• Description: Failure in rotation of Bk Drum Motor
  The Bk Drum Motor is not rotating at the specified speed/ is stopped.
• Solutions: 1. Check connection of the connector with the Drum Motor (M4). 2. Check connection of the connector with Drum Driver PCB (UN4). 3. Check the ITB (to see if the ITB is displaced/damaged. Refer to E075 if the ITB is displaced). 4. Replace the ITB Cleaning Blade. 5. Replace the Drum Driver PCB (UN4).

• Code: E012-1000
• Description: Failure in rotation when ITB Motor is driven.
  The ITB Motor is not rotating at the specified speed/is stopped.
• Solutions: 1. Check connection of the connector with the ITB Motor (M13). 2. Check connection of the connector with the ITB Unit. 3. Check connection of the connector with the Drum Driver PCB (UN4). 4. Check the ITB (to see if the ITB is displaced or damaged. Refer to E075 if the ITB is displaced). 5. Replace the ITB Cleaning Blade. 6. Replace the Drum Driver PCB (UN4).

• Code: E012-1001
• Description: Failure is detected before ITB motor is driven.
  LOCK signal is detected Low before the ITB Motor is driven.
• Solutions: 1. Check the cable connected to the ITB Motor. 2. Check the cable connected to the Drum Driver PCB (UN4).

• Code: E012-2000
• Description: Failure in rotation of Drum Motors (in all colors) and ITB Motor
  Faulty rotation with all of the Motors at the same time (based on the assumption that all of the motors fail to rotate)
• Solutions: 1. Check the connector on the Drum Driver PCB (UN4). 2. Check the connector on the Relay Board (UN5). 3. Check the Interlock Switch. 4. Check the Drum Driver Harness.

• Code: E012-3000
• Description: Failure in drum encoder sensors (in all colors)
  The drum encoder sensors are faulty (in all colors) at the same time.
• Solutions: 1. Check the connector on the Drum Driver PCB (UN4). 2. FU3 is disconnected on the Drum Driver PCB (UN4) -> Check the harness & replace the Drum Driver PCB (UN4).

• Code: E012-3001
• Description: Failure in control of Drum Motors in all colors
  Controls of the Drum Motors (in all colors) are faulty at the same time.
• Solutions: Check the Process Unit (to see if it’s properly installed). Check the Drum Unit (to see if it’s properly installed).

• Code: E012-3002
• Description: Failure in rotation of Drum Motor (in all colors) (M1,M2,M3,M4)
  All of the Drum Motors are not rotating at the specified speed/are stopped.
• Solutions: Check the connector on the Drum Driver PCB (UN4).

• Code: E013-0001
• Description: Error in Recycle Toner Stirring Motor
  The motor failed to rotate at the specified speed.
• Solutions: 1. Check disconnection of the Recycle Toner Stirring Motor (M14). 2. Check toner level in the Recycle Toner container (replace the Recycle Toner container if the toner level is too much). 3. Replace the Recycle Toner Stirring Motor. 4. Replace the Pickup Feed Driver PCB (UN2). 5. Replace the DC Controller PCB (UN1).

• Code: E014-0001
• Description: Error in Fixing Motor
  The motor failed to rotate at the specified speed.
• Solutions: 1. Check the Fixing Assembly. 2. Remove and then install the Fixing Assembly. 3. Replace the Film Unit. 4. Replace the Fixing Motor. 5. Replace the DC Controller PCB (UN1).

• Code: E020-0011
• Description: Error in Y Developing Assembly
  Patch level is higher than the target upper limit although the patch level was minimized at the time of patch initialization.
• Solutions: Go through the following: DISPLAY > P-LED-DA; perform cleaning first If P-LED-DA is 3F or more. 1. Check installation of the Developing Assembly and the Drum. 2. Clean the Patch Sensor (UN47,UN48,UN49) Window. 3. Replace the Patch Sensor. 4. Replace the Drum.

• Code: E020-0012
• Description: Error in M Developing Assembly
  Patch level is higher than the target upper limit although the patch level was minimized at the time of patch initialization.
• Solutions: Go through the following: DISPLAY > P-LED-DA; perform cleaning first If P-LED-DA is 3F or more. 1. Check installation of the Developing Assembly and the Drum. 2. Clean the Patch Sensor (UN47,UN48,UN49) Window. 3. Replace the Patch Sensor. 4. Replace the Drum

• Code: E020-0013
• Description: Error in C Developing Assembly
  Patch level is higher than the target upper limit although the patch level was minimized at the time of patch initialization.
• Solutions: Go through the following: DISPLAY > P-LED-DA; perform cleaning first If P-LED-DA is 3F or more. 1. Check installation of the Developing Assembly and the Drum. 2. Clean the Patch Sensor (UN47,UN48,UN49) Window. 3. Replace the Patch Sensor. 4. Replace the Drum.

• Code: E020-0014
• Description: Error in Bk Developing Assembly
  Patch level is higher than the target upper limit although the patch level was minimized at the time of patch initialization.
• Solutions: Go through the following: DISPLAY > P-LED-DA; perform cleaning first If P-LED-DA is 3F or more. 1. Check installation of the Developing Assembly and the Drum. 2. Clean the Patch Sensor (UN47,UN48,UN49) Window. 3. Replace the Patch Sensor. 4. Replace the Drum.

• Code: E020-0021
• Description: Error in Y Developing Assembly
  Patch level is lower than the target lower limit although the patch level was maximized at the time of patch initialization.
• Solutions: Go through the following: DISPLAY > P-LED-DA; perform cleaning first if P-LED-DA is 3F or more. If the Patch Sensor (UN47, UN48,UN49) value shows 1-digit, check that the Developing Assembly is installed, and then perform Solutions from 3. 1. Check installation of the Developing Assembly and the Drum. 2. Clean the Patch Sensor Window. 3. Replace the Patch Sensor. 4. Replace the Drum.

• Code: E020-0022
• Description: Error in M Developing Assembly
  Patch level is lower than the target lower limit although the patch level was maximized at the time of patch initialization.
• Solutions: Go through the following: DISPLAY > P-LED-DA; perform cleaning first if P-LED-DA is 3F or more. If the Patch Sensor (UN47, UN48,UN49) value shows 1-digit, check that the Developing Assembly is installed, and then perform Solutions from 3. 1. Check installation of the Developing Assembly and the Drum. 2. Clean the Patch Sensor Window. 3. Replace the Patch Sensor. 4. Replace the Drum.

• Code: E020-0023
• Description: Error in C Developing Assembly
  Patch level is lower than the target lower limit although the patch level was maximized at the time of patch initialization.
• Solutions: Go through the following: DISPLAY > P-LED-DA; perform cleaning first if P-LED-DA is 3F or more. If the Patch Sensor (UN47, UN48,UN49) value shows 1-digit, check that the Developing Assembly is installed, and then perform Solutions from 3. 1. Check installation of the Developing Assembly and the Drum. 2. Clean the Patch Sensor Window. 3. Replace the Patch Sensor. 4. Replace the Drum.

• Code: E020-0024
• Description: Error in Bk Developing Assembly
  Patch level is lower than the target lower limit although the patch level was maximized at the time of patch initialization.
• Solutions: Go through the following: DISPLAY > P-LED-DA; perform cleaning first if P-LED-DA is 3F or more. If the Patch Sensor (UN47, UN48,UN49) value shows 1-digit, check that the Developing Assembly is installed, and then perform Solutions from 3. 1. Check installation of the Developing Assembly and the Drum. 2. Clean the Patch Sensor Window. 3. Replace the Patch Sensor. 4. Replace the Drum

• Code: E020-0101
• Description: Error in Y Developing Assembly
  The value is higher than the upper limit for the patch.
• Solutions: Go through the following: DISPLAY > P-LED-DA; perform cleaning first If P-LED-DA is 3F or more. 1. Check installation of the Developing Assembly and the Drum. 2. Clean the Patch Sensor (UN47,UN48,UN49) Window. 3. Check if the patch sensor is disconnected. 4. Replace the Patch Sensor. 5. Replace the Drum.

• Code: E020-0102
• Description: Error in M Developing Assembly
  The value is higher than the upper limit for the patch.
• Solutions: Go through the following: DISPLAY > P-LED-DA; perform cleaning first If P-LED-DA is 3F or more. 1. Check installation of the Developing Assembly and the Drum. 2. Clean the Patch Sensor (UN47,UN48,UN49) Window. 3. Check if the patch sensor is disconnected. 4. Replace the Patch Sensor. 5. Replace the Drum.

• Code: E020-0103
• Description: Error in C Developing Assembly
  The value is higher than the upper limit for the patch.
• Solutions: Go through the following: DISPLAY > P-LED-DA; perform cleaning first If P-LED-DA is 3F or more. 1. Check installation of the Developing Assembly and the Drum. 2. Clean the Patch Sensor (UN47,UN48,UN49) Window. 3. Check if the patch sensor is disconnected. 4. Replace the Patch Sensor. 5. Replace the Drum.

• Code: E020-0104
• Description: Error in Bk Developing Assembly
  The value is higher than the upper limit for the patch.
• Solutions: Go through the following: DISPLAY > P-LED-DA; perform cleaning first If P-LED-DA is 3F or more. 1. Check installation of the Developing Assembly and the Drum. 2. Clean the Patch Sensor (UN47,UN48,UN49) Window. 3. Check if the patch sensor is disconnected. 4. Replace the Patch Sensor. 5. Replace the Drum.

• Code: E020-0130
• Description: Error in Y Developing Assembly
  The average of ATR reference value was lower than the specified value at the time of ATR Sensor initialization.
• Solutions: 1. Check short-circuit of the ATR Sensor (TS5) Harness. 2. Replace the Developing Assembly.

• Code: E020-0131
• Description: Error in Y Developing Assembly
  The average of ATR reference value was higher than the specified value at the time of ATR Sensor initialization.
• Solutions: 1. Check if the ATR Sensor (TS5) Connector is properly connected. 2. Check short-circuit of the ATR Sensor Harness. 3. Replace the Developing Assembly

• Code: E020-0140
• Description: Error in Y Developing Assembly
  Unable to adjust the control voltage at the time of ATR initialization: less than the specified value (3.2V).
• Solutions: 1. Check if the ATR Sensor (TS5) Connector is properly connected. 2. Check short-circuit of the ATR Sensor Harness. 3. Replace the Developing Assembly.

• Code: E020-0141
• Description: Error in Y Developing Assembly
  Unable to adjust the control voltage at the time of ATR initialization: exceeds the specified value (6.8V).
• Solutions: 1. Check short-circuit of the ATR Sensor (TS5) Harness. 2. Replace the Developing Assembly.

• Code: E020-0190
• Description: Error in Y Developing Assembly
  Error in signal lower limit with ATR sampling detected value
• Solutions: 1. Check if the ATR Sensor Connector is disconnected. 2. Check short-circuit of the ATR Sensor (TS5) Harness. 3. Replace the Developing Assembly.

• Code: E020-0191
• Description: Error in Y Developing Assembly
  Error in signal upper limit with ATR sampling detected value
• Solutions: 1. Check toner leak from the Toner Buffer Unit. 2. Check toner level in the Toner Container. 3. Replace the Developing Assembly. 4. Check short-circuit of the harness with the Toner Buffer Supply Sensor (PS1).

• Code: E020-01B0
• Description: Error in Y Developing Assembly
  TD ratio lower limit error at the time of print sequence (Large amount of toner in the Developing Assembly)
• Solutions: Go through the following: DISPLAY > DENS > DENS-Y; if DENS-Y is slightly higher than 5.0%, output 10 sheets of solid image with the color causing the error (to reduce T/D ratio). See the Service Mode again to see if the problem is improved. Solutions is complete if it’s improved. If not, perform the following Solutions work. 1. Check if the ATR Sensor (TS5) Connector is disconnected. 2. Check short-circuit of the ATR Sensor Harness. 3. Replace the Developing Assembly.

• Code: E020-01B1
• Description: Error in Y Developing Assembly
  TD ratio upper limit error at the time of print sequence (Small amount of toner in the Developing Assembly)
• Solutions: 1. Output 10 sheets of white (blank) sheets (to increase T/D ratio). 2. Check toner leak from the Toner Buffer Unit. 3. Check toner level in the Toner Container. 4. Replace the Developing Assembly. 5. Check short-circuit of the harness of the Toner supply sensor (PS1).

• Code: E020-0201
• Description: Error in Y Developing Assembly
  The value is lower than the lower limit for the patch.
• Solutions: Go through the following: DISPLAY > P-LED-DA; perform cleaning first if P-LED-DA is 3F or more. If the Patch Sensor (UN47,UN48,UN49) value shows 1-digit, perform Solutions from 3. If the supply area of the Developing Assembly is badly soiled, toner can be leaked. 1. Check installation of the Developing Assembly and the Drum. 2. Clean the Patch Sensor Window. 3. Check if the patch sensor is disconnected. 4. Replace the Patch Sensor. 5. Replace the Drum. 6. Check toner leak from the Toner Buffer Unit. 7. Check toner level in the Toner Container. 8. Check short-circuit of the harness of the Toner Supply Sensor (PS1).

• Code: E020-0202
• Description: Error in M Developing Assembly
  The value is lower than the lower limit for the patch.
• Solutions: Go through the following: DISPLAY > P-LED-DA; perform cleaning first if P-LED-DA is 3F or more. If the Patch Sensor (UN47,UN48,UN49) value shows 1-digit, perform Solutions from 3. If the supply area of the Developing Assembly is badly soiled, toner can be leaked. 1. Check installation of the Developing Assembly and the Drum. 2. Clean the Patch Sensor Window. 3. Check if the patch sensor is disconnected. 4. Replace the Patch Sensor. 5. Replace the Drum. 6. Check toner leak from the Toner Buffer Unit. 7. Check toner level in the Toner Container. 8. Check short-circuit of the harness of the Toner Supply Sensor (PS2).

• Code: E020-0203
• Description: Error in C Developing Assembly
  The value is lower than the lower limit for the patch.
• Solutions: Go through the following: DISPLAY > P-LED-DA; perform cleaning first if P-LED-DA is 3F or more. If the Patch Sensor (UN47,UN48,UN49) value shows 1-digit, perform Solutions from 3. If the supply area of the Developing Assembly is badly soiled, toner can be leaked. 1. Check installation of the Developing Assembly and the Drum. 2. Clean the Patch Sensor Window. 3. Check if the patch sensor is disconnected. 4. Replace the Patch Sensor. 5. Replace the Drum. 6. Check toner leak from the Toner Buffer Unit. 7. Check toner level in the Toner Container. 8. Check short-circuit of the harness of the Toner Supply Sensor (PS3).

• Code: E020-0204
• Description: Error in Bk Developing Assembly
  The value is lower than the lower limit for the patch
• Solutions: Go through the following: DISPLAY > P-LED-DA; perform cleaning first if P-LED-DA is 3F or more. If the Patch Sensor (UN47,UN48,UN49) value shows 1-digit, perform Solutions from 3. If the supply area of the Developing Assembly is badly soiled, toner can be leaked. 1. Check installation of the Developing Assembly and the Drum. 2. Clean the Patch Sensor Window. 3. Check if the patch sensor is disconnected. 4. Replace the Patch Sensor. 5. Replace the Drum. 6. Check toner leak from the Toner Buffer Unit. 7. Check toner level in the Toner Container. 8. Check short-circuit of the harness of the Toner Supply Sensor (PS4).

• Code: E020-0230
• Description: Error in M Developing Assembly
  The average of ATR reference value was lower than the specified value at the time of ATR Sensor initialization.
• Solutions: 1. Check short-circuit of the ATR Sensor (TS6) Harness. 2. Replace the Developing Assembly.

• Code: E020-0231
• Description: Error in M Developing Assembly
  The average of ATR reference value was higher than the specified value at the time of ATR Sensor initialization.
• Solutions: 1. Check if the ATR Sensor (TS6) Connector is properly connected. 2. Check short-circuit of the ATR Sensor Harness. 3. Replace the Developing Assembly.

• Code: E020-0240
• Description: Error in M Developing Assembly
  Unable to adjust the control voltage at the time of ATR initialization: less than the specified value (3.2V).
• Solutions: 1. Check if the ATR Sensor (TS6) Connector is properly connected. 2. Check short-circuit of the ATR Sensor Harness. 3. Replace the Developing Assembly.

• Code: E020-0241
• Description: Error in M Developing Assembly
  Unable to adjust the control voltage at the time of ATR initialization: exceeds the specified value (6.8V).
• Solutions: 1. Check short-circuit of the ATR Sensor (TS6) Harness. 2. Replace the Developing Assembly.

• Code: E020-0290
• Description: Error in M Developing Assembly
  Error in signal lower limit with ATR sampling detected value
• Solutions: 1. Check if the ATR Sensor Connector is disconnected. 2. Check short-circuit of the ATR Sensor (TS6) Harness. 3. Replace the Developing Assembly.

• Code: E020-0291
• Description: Error in M Developing Assembly
  Error in signal upper limit with ATR sampling detected value
• Solutions: 1. Check toner leak from the Toner Buffer Unit. 2. Check toner level in the Toner Container. 3. Replace the Developing Assembly. 4. Check short-circuit of the harness with the Toner Buffer Supply Sensor (PS2).

• Code: E020-02B0
• Description: Error in M Developing Assembly
  TD ratio lower limit error at the time of print sequence (Large amount of toner in the Developing Assembly)
• Solutions: Go through the following: DISPLAY > DENS > DENS-M; if DENS-M is slightly higher than 5.0%, output 10 sheets of solid image with the color causing the error (to reduce T/D ratio). See the Service Mode again to see if the problem is improved. Solutions is complete if it’s improved. If not, perform the following Solutions work. 1. Check if the ATR Sensor (TS6) Connector is disconnected. 2. Check short-circuit of the ATR Sensor Harness. 3. Replace the Developing Assembly.

• Code: E020-02B1
• Description: Error in M Developing Assembly
  TD ratio upper limit error at the time of print sequence (Small amount of toner in the Developing Assembly)
• Solutions: 1. Output 10 sheets of white (blank) sheets (to increase T/D ratio). 2. Check toner leak from the Toner Buffer Unit. 3. Check toner level in the Toner Container. 4. Replace the Developing Assembly. 5. Check short-circuit of the harness of the Toner supply sensor (PS2).

• Code: E020-0330
• Description: Error in C Developing Assembly
  The average of ATR reference value was lower than the specified value at the time of ATR Sensor initialization
• Solutions: 1. Check short-circuit of the ATR Sensor (TS7) Harness. 2. Replace the Developing Assembly.

• Code: E020-0331
• Description: Error in C Developing Assembly
  The average of ATR reference value was higher than the specified value at the time of ATR Sensor initialization
• Solutions: 1. Check if the ATR Sensor (TS7) Connector is properly connected. 2. Check short-circuit of the ATR Sensor Harness. 3. Replace the Developing Assembly.

• Code: E020-0340
• Description: Error in C Developing Assembly
  Unable to adjust the control voltage at the time of ATR initialization: less than the specified value (3.2V).
• Solutions: 1. Check if the ATR Sensor (TS7) Connector is properly connected. 2. Check short-circuit of the ATR Sensor Harness. 3. Replace the Developing Assembly.

• Code: E020-0341
• Description: Error in C Developing Assembly
  Unable to adjust the control voltage at the time of ATR initialization: exceeds the specified value (6.8V).
• Solutions: 1. Check short-circuit of the ATR Sensor (TS7) Harness. 2. Replace the Developing Assembly.

• Code: E020-0390
• Description: Error in C Developing Assembly
  Error in signal lower limit with ATR sampling detected value
• Solutions: 1. Check if the ATR Sensor Connector is disconnected. 2. Check short-circuit of the ATR Sensor (TS7) Harness. 3. Replace the Developing Assembly.

• Code: E020-0391
• Description: Error in C Developing Assembly
  Error in signal upper limit with ATR sampling detected value
• Solutions: 1. Check toner leak from the Toner Buffer Unit. 2. Check toner level in the Toner Container. 3. Replace the Developing Assembly. 4. Check short-circuit of the harness with the Toner Buffer Supply Sensor (PS3).

• Code: E020-03B0
• Description: Error in C Developing Assembly
  TD ratio lower limit error at the time of print sequence (Large amount of toner in the Developing Assembly)s.
• Solutions: Go through the following: DISPLAY > DENS > DENS-C; if DENS-C is slightly higher than 5.0%, output 10 sheets of solid image with the color causing the error (to reduce T/D ratio). See the Service Mode again to see if the problem is improved. Solutions is complete if it’s improved. If not, perform the following Solutions work. 1. Check if the ATR Sensor (TS7) Connector is disconnected. 2. Check short-circuit of the ATR Sensor Harness. 3. Replace the Developing Assembly.

• Code: E020-03B1
• Description: Error in C Developing Assembly
  TD ratio upper limit error at the time of print sequence (Small amount of toner in the Developing Assembly)
• Solutions: 1. Output 10 sheets of white (blank) sheets (to increase T/D ratio). 2. Check toner leak from the Toner Buffer Unit. 3. Check toner level in the Toner Container. 4. Replace the Developing Assembly. 5. Check short-circuit of the harness of the Toner supply sensor (PS3).

• Code: E020-0430
• Description: Error in Bk Developing Assembly
  The average of ATR reference value was lower than the specified value at the time of ATR Sensor initialization
• Solutions: 1. Check short-circuit of the ATR Sensor (TS8) Harness. 2. Replace the Developing Assembly.

• Code: E020-0440
• Description: Error in Bk Developing Assembly
  Unable to adjust the control voltage at the time of ATR initialization: less than the specified value (3.2V).
• Solutions: 1. Check if the ATR Sensor (TS8) Connector is properly connected. 2. Check short-circuit of the ATR Sensor Harness. 3. Replace the Developing Assembly.

• Code: E020-0441
• Description: Error in Bk Developing Assembly
  Unable to adjust the control voltage at the time of ATR initialization: exceeds the specified value (6.8V).
• Solutions: 1. Check short-circuit of the ATR Sensor (TS8) Harness. 2. Replace the Developing Assembly.

• Code: E020-0490
• Description: Error in Bk Developing Assembly
  Error in signal lower limit with ATR sampling detected value
• Solutions: 1. Check if the ATR Sensor Connector is disconnected. 2. Check short-circuit of the ATR Sensor (TS8) Harness. 3. Replace the Developing Assembly.

• Code: E020-0491
• Description: Error in Bk Developing Assembly
  Error in signal upper limit with ATR sampling detected value
• Solutions: 1. Check toner leak from the Toner Buffer Unit. 2. Check toner level in the Toner Container. 3. Replace the Developing Assembly. 4. Check short-circuit of the harness with the Toner Buffer Supply Sensor (PS4).

• Code: E020-04B0
• Description: Error in Bk Developing Assembly
  TD ratio lower limit error at the time of print sequence (Large amount of toner in the Developing Assembly)
• Solutions: Go through the following: DISPLAY > DENS > DENS-K; if DENS-K is slightly higher than 5.0%, output 10 sheets of solid image with the color causing the error (to reduce T/D ratio). See the Service Mode again to see if the problem is improved. Solutions is complete if it’s improved. If not, perform the following Solutions work. 1. Check if the ATR Sensor (TS8) Connector is disconnected. 2. Check short-circuit of the ATR Sensor Harness. 3. Replace the Developing Assembly.

• Code: E020-04B1
• Description: Error in Bk Developing Assembly
  TD ratio upper limit error at the time of print sequence (Small amount of toner in the Developing Assembly)
• Solutions: 1. Output 10 sheets of white (blank) sheets (to increase T/D ratio). 2. Check toner leak from the Toner Buffer Unit. 3. Check toner level in the Toner Container. 4. Replace the Developing Assembly. 5. Check short-circuit of the harness of the Toner supply sensor (PS4).

• Code: E021-0100
• Description: Error in Y Developing Motor
  The motor failed to rotate at the specified speed.
• Solutions: 1. Check the load applied to the Developing Assembly (turn the gear with your hand to check if the load is appropriate. If the load is too much, replace the Developing Assembly). 2. Select the following in Service Mode: COPIER > FUNCTION > PART-CHK > MTR; and turn M5 to check the drive of the Developing Motor. If it’s not rotating properly, check the harness (to see if the harness is caught, disconnected or physically removed). 3. (If the above measures do not solve the problem,) replace the Drum Driver PCB (UN4).

• Code: E021-0200
• Description: Error in M Developing Motor
  The motor failed to rotate at the specified speed.
• Solutions: 1. Check the load applied to the Developing Assembly (turn the gear with your hand to check if the load is appropriate. If the load is too much, replace the Developing Assembly). 2. Select the following in Service Mode: COPIER > FUNCTION > PART-CHK > MTR; and turn M6 to check the drive of the Developing Motor. If it’s not rotating properly, check the harness (to see if the harness is caught, disconnected or physically removed). 3. (If the above measures do not solve the problem,) replace the Drum Driver PCB (UN4).

• Code: E021-0300
• Description: Error in C Developing Motor
  The motor failed to rotate at the specified speed.
• Solutions: 1. Check the load applied to the Developing Assembly (turn the gear with your hand to check if the load is appropriate. If the load is too much, replace the Developing Assembly). 2. Select the following in Service Mode: COPIER > FUNCTION > PART-CHK > MTR; and turn M7 to check the drive of the Developing Motor. If it’s not rotating properly, check the harness (to see if the harness is caught, disconnected or physically removed). 3. (If the above measures do not solve the problem,) replace the Drum Driver PCB (UN4).

• Code: E021-0400
• Description: Error in Bk Developing Motor
  The motor failed to rotate at the specified speed.
• Solutions: 1. Check the load applied to the Developing Assembly (turn the gear with your hand to check if the load is appropriate. If the load is too much, replace the Developing Assembly). 2. Select the following in Service Mode: COPIER > FUNCTION > PART-CHK > MTR; and turn M8 to check the drive of the Developing Motor. If it’s not rotating properly, check the harness (to see if the harness is caught, disconnected or physically removed). 3. (If the above measures do not solve the problem,) replace the Drum Driver PCB (UN4).

• Code: E025-0100
• Description: Error in lock of the Y Toner Container Motor
  The Y Toner Container Motor is detected to be locked / lock detection.
• Solutions: 1. Use the attached tool to manually rotate the Main Drive Unit to check the operation (by comparing with other color, etc.) If the manual rotating operation results in NG, perform the following because it’s due to mechanical overload. If there is no problem, go to step 5. 2. Remove the Delivery Tray to check the position of the projection attached at the back of the gear in the Hopper Assembly. Compare with the gear that works properly. If the position of the projection is displaced, check the following. Check the lever to open/close the Toner Small Cover (to see if the operation is smooth, no damage with the lever, the lever works OK (no wrong move to up/down). If the lever is faulty, replace the lever. 3. Remove the Main Drive Unit to check the unit (to see damage, etc.) If it’s results in NG, replace the Main Drive Unit. 4. Manually turn the gear on the cam in the hopper unit to check the rotation. If it’s results in NG, replace the Set-on Hopper Unit. 5. (If the above measures do not solve the problem) Replace the Toner Container Motor (M9). Replace the Drum Driver PCB (UN4).

• Code: E025-0110
• Description: Timeout error in detection of Y Toner Bottle Seal/Release Sensor
  Failure in detection about the changes of ON => OFF => ON with the sensor when the cap of the Y Toner Container was sealed/released.
• Solutions: 1. Use the attached tool to manually rotate the Main Drive Unit to check the operation. 2. If the Main Drive Unit side failed to rotate, check the drive (to see damage of the gear, etc.) If it’s results in NG, replace the Main Drive Unit. 3. If the Main Drive Unit side failed to rotate while the Drive rotates, turn the Set-on Hopper Unit to check the rotating operation. If it’s results in NG, replace the Set-on Hopper Unit. 4. If both the Main Drive Unit and the Set-on Hooper Unit rotates together once the Main Drive Unit is manually rotated while sealing/releasing of the container works properly, check the sensor harness (to see if the harness is caught, disconnected or physically removed). 5. Replace the sensor which has been checked in step 4. 6. (If the above measures do not solve the problem,) Replace the Drum Driver PCB (UN4). NOTE: When checking the operation after performing the Solutions, go through the following to clear the error: COPIER>FUNCTION>CLEAR>ERR; then, turn OFF and then ON the power. After performing the Solutions, perform the toner replacement operation (from toner removal to reset/recovery) from the Control Panel at least once, and check that the replacement operation can be performed normally.

• Code: E025-0120
• Description: Y Mismatched phase
  Set-on Unit detects opening of the Y Toner Container as well as the Small Door.
• Solutions: 1. Check if the Small Door can be closed. 2. Close the Small Door and turn OFF and then ON the power to check recovery. 3. Check the installation of the Open/Close Sensor of the Small Door (to see if it’s installed at the correct position). 4. Check the Sensor Harness (to see if the harness is caught, disconnected or physically removed). 5. (If the above measures do not solve the problem,) Replace the Drum Driver PCB (UN4).

• Code: E025-01A0
• Description: Error in Y Toner Container Cam HP Sensor (PS5)
  Unable to detect the change in the Toner Container Cam HP Sensor status (ON -> OFF) when opening the Toner Cap so that open and close status of the Toner Cap cannot be judged.
• Solutions: Identify the cause of the error whether it is due to mechanical problem to open/close the Toner Cap or problem at the Toner Container Cam HP Sensor side. 1. Check if the Toner Container Cam HP Sensor is soiled and the installation of the sensor. 2. Rotate the Set-on Drive Shaft a little with the attached tool, and check the service mode (COPIER> I/O> DCON> P024 bit4) to see that the output value of the sensor is changed. Since it is difficult to check the screen while rotating it, repeat the operation to rotate it a little and check the screen until the value is changed. If it is normal, the output value of the sensor is changed when opening/closing the Toner Cap. Even if it is normal, be sure to perform step 4 and later steps. 2-1. If there is an error in rotation of the Set-on Drive Shaft, check the drive system such as gears. If it is damaged, replace the Set-on Drive Unit and then perform step 4 and later steps. 2-2. When the Set-on Drive Unit is not driven although the Set-on Drive Shaft rotates, check if it is driven by removing the Hopper Unit. If it is not driven, replace the Hopper Unit and then perform step 4 and later steps. 2-3. When the output value of the sensor is not changed although the Set-on Drive Unit is driven, check the Sensor Harness (to see if the harness is caught, disconnected or physically removed). If there is no problem, replace the sensor. After checking the output value in step 2, perform step 4 and later steps. 3. If the problem is not solved by replacing the foregoing parts, replace the Drum Driver PCB (UN4) and then perform step 4 and later steps. 4. Clear the error in service mode (COPIER> FUNCTION> CLEAR> ERR), and then turn OFF and then ON the main power. 5. Replace the toner (reinstall the removed Toner Container) at least once in user mode (Adjustment/ Maintenance> Replace Specified Toner), and check that toner replacement can be performed normally.

• Code: E025-01B0
• Description: Error in Y Toner Container Cam HP Sensor (PS5)
  Unable to detect the change in the Toner Container Cam HP Sensor status (OFF -> ON) when closing the Toner Cap so that open and close status of the Toner Cap cannot be judged.
• Solutions: Identify the cause of the error whether it is due to mechanical problem to open/close the Toner Cap or problem at the Toner Container Cam HP Sensor side. 1. Check if the Toner Container Cam HP Sensor is soiled and the installation of the sensor. 2. Rotate the Set-on Drive Shaft a little with the attached tool, and check the service mode (COPIER> I/O> DCON> P024 bit4) to see that the output value of the sensor is changed. Since it is difficult to check the screen while rotating it, repeat the operation to rotate it a little and check the screen until the value is changed. If it is normal, the output value of the sensor is changed when opening/closing the Toner Cap. Even if it is normal, be sure to perform step 4 and later steps. 2-1. If there is an error in rotation of the Set-on Drive Shaft, check the drive system such as gears. If it is damaged, replace the Set-on Drive Unit and then perform step 4 and later steps. 2-2. When the Set-on Drive Unit is not driven although the Set-on Drive Shaft rotates, check if it is driven by removing the Hopper Unit. If it is not driven, replace the Hopper Unit and then perform step 4 and later steps. 2-3. When the output value of the sensor is not changed although the Set-on Drive Unit is driven, check the Sensor Harness (to see if the harness is caught, disconnected or physically removed). If there is no problem, replace the sensor. After checking the output value in step 2, perform step 4 and later steps. 3. If the problem is not solved by replacing the foregoing parts, replace the Drum Driver PCB (UN4) and then perform step 4 and later steps. 4. Clear the error in service mode (COPIER> FUNCTION> CLEAR> ERR), and then turn OFF and then ON the main power. 5. Replace the toner (reinstall the removed Toner Container) at least once in user mode (Adjustment/ Maintenance> Replace Specified Toner), and check that toner replacement can be performed normally.

• Code: E025-01C0
• Description: Error in Cover Sensor (PS13) in Y Toner Container
  Unable to detect opening of the Toner Container Inner Cover when removing the Toner Container.
• Solutions: Identify the cause of the error whether it is due to link mechanism to open the Toner Container Inner Cover or problem at the Toner Container Inner Cover Sensor side. 1. Perform the user mode (Adjustment/Maintenance> Replace Specified Toner) to check if the Toner Container Inner Cover opens normally (damage, slide of shaft area, etc.). 2. Check if the Toner Container Inner Cover Sensor is soiled and the installation of the sensor. 3. Check the service mode (COPIER> I/O> DCON> P024 bit8) to see that the output value of the Toner Container Inner Cover Sensor is changed normally when opening/ closing the Toner Container Inner Cover. If it is normal, the value becomes 0 by rotating the Set-on Drive Shaft with the attached tool and opening the Toner Container Inner Cover. When closing the Toner Container Inner Cover by hand, it becomes 1. 3-1. When the Toner Container Inner Cover is not opened although the Set-on Drive Shaft rotates, check the drive system from upstream (Set-on Drive Unit -> Hopper Unit -> Bottle Base Unit -> Toner Container Inner Cover Unit). If it is damaged, replace the damaged part and then perform step 5 and later steps. 3-2. When the output value is not changed normally although the Toner Container Inner Cover can be opened/ closed, check the Sensor Harness (to see if the harness is caught, disconnected or physically removed, *including the Relay Connector). If there is no problem, replace the sensor. After checking the output value in step 3, perform step 5 and later steps. 4. If the problem is not solved by replacing the foregoing part, replace the Drum Driver PCB (UN4) and then perform step 5 and later steps. 5. Clear the error in service mode (COPIER> FUNCTION> CLEAR> ERR), and then turn OFF and then ON the main power. 6. Replace the toner (reinstall the removed Toner Container) at least once in user mode (Adjustment/ Maintenance> Replace Specified Toner), and check that toner replacement can be performed normally.

• Code: E025-0200
• Description: Error in lock of the M Toner Container Motor
  The M Toner Container Motor is detected to be locked / lock detection.
• Solutions: 1. Use the attached tool to manually rotate the Main Drive Unit to check the operation (by comparing with other color, etc.) If the manual rotating operation results in NG, perform the following because it’s due to mechanical overload. If there is no problem, go to step 5. 2. Remove the Delivery Tray to check the position of the projection attached at the back of the gear in the Hopper Assembly. Compare with the gear that works properly. If the position of the projection is displaced, check the following. Check the lever to open/close the Toner Small Cover (to see if the operation is smooth, no damage with the lever, the lever works OK (no wrong move to up/down). If the lever is faulty, replace the lever. 3. Remove the Main Drive Unit to check the unit (to see damage, etc.) If it’s results in NG, replace the Main Drive Unit. 4. Manually turn the gear on the cam in the hopper unit to check the rotation. If it’s results in NG, replace the Set-on Hopper Unit. 5. (If the above measures do not solve the problem) Replace the Toner Container Motor (M10). Replace the Drum Driver PCB (UN4).

• Code: E025-0210
• Description: Timeout error in detection of M Toner Bottle Seal/Release Sensor
  Failure in detection about the changes of ON => OFF => ON with the sensor when the cap of the M Toner Container was sealed/released.
• Solutions: 1. Use the attached tool to manually rotate the Main Drive Unit to check the operation. 2. If the Main Drive Unit side failed to rotate, check the drive (to see damage of the gear, etc.) If it’s results in NG, replace the Main Drive Unit. 3. If the Main Drive Unit side failed to rotate while the Drive rotates, turn the Set-on Hopper Unit to check the rotating operation. If it’s results in NG, replace the Set-on Hopper Unit. 4. If both the Main Drive Unit and the Set-on Hooper Unit rotates together once the Main Drive Unit is manually rotated while sealing/releasing of the container works properly, check the sensor harness (to see if the harness is caught, disconnected or physically removed). 5. Replace the sensor which has been checked in step 4. 6. (If the above measures do not solve the problem,) Replace the Drum Driver PCB (UN4). NOTE: When checking the operation after performing the Solutions, go through the following to clear the error: COPIER>FUNCTION>CLEAR>ERR; then, turn OFF and then ON the power. After performing the Solutions, perform the toner replacement operation (from toner removal to reset/recovery) from the Control Panel at least once, and check that the replacement operation can be performed normally.

• Code: E025-0220
• Description: M Mismatched phase
  Set-on Unit detects opening of the M Toner Container as well as the Small Door.
• Solutions: 1. Check if the Small Door can be closed. 2. Close the Small Door and turn OFF and then ON the power to check recovery. 3. Check the installation of the Open/Close Sensor of the Small Door (to see if it’s installed at the correct position). 4. Check the Sensor Harness (to see if the harness is caught, disconnected or physically removed). 5. (If the above measures do not solve the problem,) Replace the Drum Driver PCB (UN4).

• Code: E025-02A0
• Description: Error in M Toner Container Cam HP Sensor (PS6)
  Unable to detect the change in the Toner Container Cam HP Sensor status (ON -> OFF) when opening the Toner Cap so that open and close status of the Toner Cap cannot be judged.
• Solutions: Identify the cause of the error whether it is due to mechanical problem to open/close the Toner Cap or problem at the Toner Container Cam HP Sensor side. 1. Check if the Toner Container Cam HP Sensor is soiled and the installation of the sensor. 2. Rotate the Set-on Drive Shaft a little with the attached tool, and check the service mode (COPIER> I/O> DCON> P024 bit5) to see that the output value of the sensor is changed. Since it is difficult to check the screen while rotating it, repeat the operation to rotate it a little and check the screen until the value is changed. If it is normal, the output value of the sensor is changed when opening/closing the Toner Cap. Even if it is normal, be sure to perform step 4 and later steps. 2-1. If there is an error in rotation of the Set-on Drive Shaft, check the drive system such as gears. If it is damaged, replace the Set-on Drive Unit and then perform step 4 and later steps. 2-2. When the Set-on Drive Unit is not driven although the Set-on Drive Shaft rotates, check if it is driven by removing the Hopper Unit. If it is not driven, replace the Hopper Unit and then perform step 4 and later steps. 2-3. When the output value of the sensor is not changed although the Set-on Drive Unit is driven, check the Sensor Harness (to see if the harness is caught, disconnected or physically removed). If there is no problem, replace the sensor. After checking the output value in step 2, perform step 4 and later steps. 3. If the problem is not solved by replacing the foregoing parts, replace the Drum Driver PCB (UN4) and then perform step 4 and later steps. 4. Clear the error in service mode (COPIER> FUNCTION> CLEAR> ERR), and then turn OFF and then ON the main power. 5. Replace the toner (reinstall the removed Toner Container) at least once in user mode (Adjustment/ Maintenance> Replace Specified Toner), and check that toner replacement can be performed normally.

• Code: E025-02B0
• Description: Error in M Toner Container Cam HP Sensor (PS6)
  Unable to detect the change in the Toner Container Cam HP Sensor status (OFF -> ON) when closing the Toner Cap so that open and close status of the Toner Cap cannot be judged.
• Solutions: Identify the cause of the error whether it is due to mechanical problem to open/close the Toner Cap or problem at the Toner Container Cam HP Sensor side. 1. Check if the Toner Container Cam HP Sensor is soiled and the installation of the sensor. 2. Rotate the Set-on Drive Shaft a little with the attached tool, and check the service mode (COPIER> I/O> DCON> P024 bit5) to see that the output value of the sensor is changed. Since it is difficult to check the screen while rotating it, repeat the operation to rotate it a little and check the screen until the value is changed. If it is normal, the output value of the sensor is changed when opening/closing the Toner Cap. Even if it is normal, be sure to perform step 4 and later steps. 2-1. If there is an error in rotation of the Set-on Drive Shaft, check the drive system such as gears. If it is damaged, replace the Set-on Drive Unit and then perform step 4 and later steps. 2-2. When the Set-on Drive Unit is not driven although the Set-on Drive Shaft rotates, check if it is driven by removing the Hopper Unit. If it is not driven, replace the Hopper Unit and then perform step 4 and later steps. 2-3. When the output value of the sensor is not changed although the Set-on Drive Unit is driven, check the Sensor Harness (to see if the harness is caught, disconnected or physically removed). If there is no problem, replace the sensor. After checking the output value in step 2, perform step 4 and later steps. 3. If the problem is not solved by replacing the foregoing parts, replace the Drum Driver PCB (UN4) and then perform step 4 and later steps. 4. Clear the error in service mode (COPIER> FUNCTION> CLEAR> ERR), and then turn OFF and then ON the main power. 5. Replace the toner (reinstall the removed Toner Container) at least once in user mode (Adjustment/ Maintenance> Replace Specified Toner), and check that toner replacement can be performed normally.

• Code: E025-02C0
• Description: Error in Cover Sensor (PS14) in M Toner Container
  Unable to detect opening of the Toner Container Inner Cover when removing the Toner Container.
• Solutions: Identify the cause of the error whether it is due to link mechanism to open the Toner Container Inner Cover or problem at the Toner Container Inner Cover Sensor side. 1. Perform the user mode (Adjustment/Maintenance> Replace Specified Toner) to check if the Toner Container Inner Cover opens normally (damage, slide of shaft area, etc.). 2. Check if the Toner Container Inner Cover Sensor is soiled and the installation of the sensor. 3. Check the service mode (COPIER> I/O> DCON> P024 bit9) to see that the output value of the Toner Container Inner Cover Sensor is changed normally when opening/ closing the Toner Container Inner Cover. If it is normal, the value becomes 0 by rotating the Set-on Drive Shaft with the attached tool and opening the Toner Container Inner Cover. When closing the Toner Container Inner Cover by hand, it becomes 1. 3-1. When the Toner Container Inner Cover is not opened although the Set-on Drive Shaft rotates, check the drive system from upstream (Set-on Drive Unit -> Hopper Unit -> Bottle Base Unit -> Toner Container Inner Cover Unit). If it is damaged, replace the damaged part and then perform step 5 and later steps. 3-2. When the output value is not changed normally although the Toner Container Inner Cover can be opened/ closed, check the Sensor Harness (to see if the harness is caught, disconnected or physically removed, *including the Relay Connector). If there is no problem, replace the sensor. After checking the output value in step 3, perform step 5 and later steps. 4. If the problem is not solved by replacing the foregoing parts, replace the Drum Driver PCB (UN4) and then perform step 5 and later steps. 5. Clear the error in service mode (COPIER> FUNCTION> CLEAR> ERR), and then turn OFF and then ON the main power. 6. Replace the toner (reinstall the removed Toner Container) at least once in user mode (Adjustment/ Maintenance> Replace Specified Toner), and check that toner replacement can be performed normally.

• Code: E025-0300
• Description: Error in lock of the C Toner Container Motor
  The C Toner Container Motor is detected to be locked / lock detection.
• Solutions: 1. Use the attached tool to manually rotate the Main Drive Unit to check the operation (by comparing with other color, etc.) If the manual rotating operation results in NG, perform the following because it’s due to mechanical overload. If there is no problem, go to step 5. 2. Remove the Delivery Tray to check the position of the projection attached at the back of the gear in the Hopper Assembly. Compare with the gear that works properly. If the position of the projection is displaced, check the following. Check the lever to open/close the Toner Small Cover (to see if the operation is smooth, no damage with the lever, the lever works OK (no wrong move to up/down). If the lever is faulty, replace the lever. 3. Remove the Main Drive Unit to check the unit (to see damage, etc.) If it’s results in NG, replace the Main Drive Unit. 4. Manually turn the gear on the cam in the hopper unit to check the rotation. If it’s results in NG, replace the Set-on Hopper Unit. 5. (If the above measures do not solve the problem) Replace the Toner Container Motor (M11). Replace the Drum Driver PCB (UN4).

• Code: E025-0310
• Description: Timeout error in detection of C Toner Bottle Seal/Release Sensor
  Failure in detection about the changes of ON => OFF => ON with the sensor when the cap of the C Toner Container was sealed/released.
• Solutions: 1. Use the attached tool to manually rotate the Main Drive Unit to check the operation. 2. If the Main Drive Unit side failed to rotate, check the drive (to see damage of the gear, etc.) If it’s results in NG, replace the Main Drive Unit. 3. If the Main Drive Unit side failed to rotate while the Drive rotates, turn the Set-on Hopper Unit to check the rotating operation. If it’s results in NG, replace the Set-on Hopper Unit. 4. If both the Main Drive Unit and the Set-on Hooper Unit rotates together once the Main Drive Unit is manually rotated while sealing/releasing of the container works properly, check the sensor harness (to see if the harness is caught, disconnected or physically removed). 5. Replace the sensor which has been checked in step 4. 6. (If the above measures do not solve the problem,) Replace the Drum Driver PCB (UN4). NOTE: When checking the operation after performing the Solutions, go through the following to clear the error: COPIER>FUNCTION>CLEAR>ERR; then, turn OFF and then ON the power. After performing the Solutions, perform the toner replacement operation (from toner removal to reset/recovery) from the Control Panel at least once, and check that the replacement operation can be performed normally.

• Code: E025-0320
• Description: C Mismatched phase
  Set-on Unit detects opening of the C Toner Container as well as the Small Door.
• Solutions: 1. Check if the Small Door can be closed. 2. Close the Small Door and turn OFF and then ON the power to check recovery. 3. Check the installation of the Open/Close Sensor of the Small Door (to see if it’s installed at the correct position). 4. Check the Sensor Harness (to see if the harness is caught, disconnected or physically removed). 5. (If the above measures do not solve the problem,) Replace the Drum Driver PCB (UN4).

• Code: E025-03A0
• Description: Error in C Toner Container Cam HP Sensor (PS7)
  Unable to detect the change in the Toner Container Cam HP Sensor status (ON -> OFF) when opening the Toner Cap so that open and close status of the Toner Cap cannot be judged.
• Solutions: Identify the cause of the error whether it is due to mechanical problem to open/close the Toner Cap or problem at the Toner Container Cam HP Sensor side. 1. Check if the Toner Container Cam HP Sensor is soiled and the installation of the sensor. 2. Rotate the Set-on Drive Shaft a little with the attached tool, and check the service mode (COPIER> I/O> DCON> P024 bit6) to see that the output value of the sensor is changed. Since it is difficult to check the screen while rotating it, repeat the operation to rotate it a little and check the screen until the value is changed. If it is normal, the output value of the sensor is changed when opening/closing the Toner Cap. Even if it is normal, be sure to perform step 4 and later steps. 2-1. If there is an error in rotation of the Set-on Drive Shaft, check the drive system such as gears. If it is damaged, replace the Set-on Drive Unit and then perform step 4 and later steps. 2-2. When the Set-on Drive Unit is not driven although the Set-on Drive Shaft rotates, check if it is driven by removing the Hopper Unit. If it is not driven, replace the Hopper Unit and then perform step 4 and later steps. 2-3. When the output value of the sensor is not changed although the Set-on Drive Unit is driven, check the Sensor Harness (to see if the harness is caught, disconnected or physically removed). If there is no problem, replace the sensor. After checking the output value in step 2, perform step 4 and later steps. 3. If the problem is not solved by replacing the foregoing parts, replace the Drum Driver PCB (UN4) and then perform step 4 and later steps. 4. Clear the error in service mode (COPIER> FUNCTION> CLEAR> ERR), and then turn OFF and then ON the main power. 5. Replace the toner (reinstall the removed Toner Container) at least once in user mode (Adjustment/ Maintenance> Replace Specified Toner), and check that toner replacement can be performed normally.

• Code: E025-03B0
• Description: Error in C Toner Container Cam HP Sensor (PS7)
  Unable to detect the change in the Toner Container Cam HP Sensor status (OFF -> ON) when closing the Toner Cap so that open and close status of the Toner Cap cannot be judged.
• Solutions: Identify the cause of the error whether it is due to mechanical problem to open/close the Toner Cap or problem at the Toner Container Cam HP Sensor side. 1. Check if the Toner Container Cam HP Sensor is soiled and the installation of the sensor. 2. Rotate the Set-on Drive Shaft a little with the attached tool, and check the service mode (COPIER> I/O> DCON> P024 bit6) to see that the output value of the sensor is changed. Since it is difficult to check the screen while rotating it, repeat the operation to rotate it a little and check the screen until the value is changed. If it is normal, the output value of the sensor is changed when opening/closing the Toner Cap. Even if it is normal, be sure to perform step 4 and later steps. 2-1. If there is an error in rotation of the Set-on Drive Shaft, check the drive system such as gears. If it is damaged, replace the Set-on Drive Unit and then perform step 4 and later steps. 2-2. When the Set-on Drive Unit is not driven although the Set-on Drive Shaft rotates, check if it is driven by removing the Hopper Unit. If it is not driven, replace the Hopper Unit and then perform step 4 and later steps. 2-3. When the output value of the sensor is not changed although the Set-on Drive Unit is driven, check the Sensor Harness (to see if the harness is caught, disconnected or physically removed). If there is no problem, replace the sensor. After checking the output value in step 2, perform step 4 and later steps. 3. If the problem is not solved by replacing the foregoing parts, replace the Drum Driver PCB (UN4) and then perform step 4 and later steps. 4. Clear the error in service mode (COPIER> FUNCTION> CLEAR> ERR), and then turn OFF and then ON the main power. 5. Replace the toner (reinstall the removed Toner Container) at least once in user mode (Adjustment/ Maintenance> Replace Specified Toner), and check that toner replacement can be performed normally.

• Code: E025-03C0
• Description: Error in Cover Sensor (PS15) in C Toner Container
  Unable to detect opening of the Toner Container Inner Cover when removing the Toner Container.
• Solutions: Identify the cause of the error whether it is due to link mechanism to open the Toner Container Inner Cover or problem at the Toner Container Inner Cover Sensor side. 1. Perform the user mode (Adjustment/Maintenance> Replace Specified Toner) to check if the Toner Container Inner Cover opens normally (damage, slide of shaft area, etc.). 2. Check if the Toner Container Inner Cover Sensor is soiled and the installation of the sensor. 3. Check the service mode (COPIER> I/O> DCON> P024 bit10) to see that the output value of the Toner Container Inner Cover Sensor is changed normally when opening/ closing the Toner Container Inner Cover. If it is normal, the value becomes 0 by rotating the Set-on Drive Shaft with the attached tool and opening the Toner Container Inner Cover. When closing the Toner Container Inner Cover by hand, it becomes 1. 3-1. When the Toner Container Inner Cover is not opened although the Set-on Drive Shaft rotates, check the drive system from upstream (Set-on Drive Unit -> Hopper Unit -> Bottle Base Unit -> Toner Container Inner Cover Unit). If it is damaged, replace the damaged part and then perform step 5 and later steps. 3-2. When the output value is not changed normally although the Toner Container Inner Cover can be opened/ closed, check the Sensor Harness (to see if the harness is caught, disconnected or physically removed, *including the Relay Connector). If there is no problem, replace the sensor. After checking the output value in step 3, perform step 5 and later steps. 4. If the problem is not solved by replacing the foregoing parts, replace the Drum Driver PCB (UN4) and then perform step 5 and later steps. 5. Clear the error in service mode (COPIER> FUNCTION> CLEAR> ERR), and then turn OFF and then ON the main power. 6. Replace the toner (reinstall the removed Toner Container) at least once in user mode (Adjustment/ Maintenance> Replace Specified Toner), and check that toner replacement can be performed normally.

• Code: E025-0400
• Description: Error in lock of the Bk Toner Container Motor
  The Bk Toner Container Motor is detected to be locked / lock detection.
• Solutions: 1. Use the attached tool to manually rotate the Main Drive Unit to check the operation (by comparing with other color, etc.) If the manual rotating operation results in NG, perform the following because it’s due to mechanical overload. If there is no problem, go to step 5. 2. Remove the Delivery Tray to check the position of the projection attached at the back of the gear in the Hopper Assembly. Compare with the gear that works properly. If the position of the projection is displaced, check the following. Check the lever to open/close the Toner Small Cover (to see if the operation is smooth, no damage with the lever, the lever works OK (no wrong move to up/down). If the lever is faulty, replace the lever. 3. Remove the Main Drive Unit to check the unit (to see damage, etc.) If it’s results in NG, replace the Main Drive Unit. 4. Manually turn the gear on the cam in the hopper unit to check the rotation. If it’s results in NG, replace the Set-on Hopper Unit. 5. (If the above measures do not solve the problem) Replace the Toner Container Motor (M12). Replace the Drum Driver PCB (UN4).

• Code: E025-0410
• Description: Timeout error in detection of Bk Toner Bottle Seal/Release Sensor
  Failure in detection about the changes of ON => OFF => ON with the sensor when the cap of the Bk Toner Container was sealed/released.
• Solutions: 1. Use the attached tool to manually rotate the Main Drive Unit to check the operation. 2. If the Main Drive Unit side failed to rotate, check the drive (to see damage of the gear, etc.) If it’s results in NG, replace the Main Drive Unit. 3. If the Main Drive Unit side failed to rotate while the Drive rotates, turn the Set-on Hopper Unit to check the rotating operation. If it’s results in NG, replace the Set-on Hopper Unit. 4. If both the Main Drive Unit and the Set-on Hooper Unit rotates together once the Main Drive Unit is manually rotated while sealing/releasing of the container works properly, check the sensor harness (to see if the harness is caught, disconnected or physically removed). 5. Replace the sensor which has been checked in step 4. 6. (If the above measures do not solve the problem,) Replace the Drum Driver PCB (UN4). NOTE: When checking the operation after performing the Solutions, go through the following to clear the error: COPIER>FUNCTION>CLEAR>ERR; then, turn OFF and then ON the power. After performing the Solutions, perform the toner replacement operation (from toner removal to reset/recovery) from the Control Panel at least once, and check that the replacement operation can be performed normally.

• Code: E025-0420
• Description: Bk Mismatched phase
  Set-on Unit detects opening of the Bk Toner Container as well as the Small Door.
• Solutions: 1. Check if the Small Door can be closed. 2. Close the Small Door and turn OFF and then ON the power to check recovery. 3. Check the installation of the Open/Close Sensor of the Small Door (to see if it’s installed at the correct position). 4. Check the Sensor Harness (to see if the harness is caught, disconnected or physically removed). 5. (If the above measures do not solve the problem,) Replace the Drum Driver PCB (UN4).

• Code: E025-04A0
• Description: Error in Bk Toner Container Cam HP Sensor (PS8)
  Unable to detect the change in the Toner Container Cam HP Sensor status (ON -> OFF) when opening the Toner Cap so that open and close status of the Toner Cap cannot be judged.
• Solutions: Identify the cause of the error whether it is due to mechanical problem to open/close the Toner Cap or problem at the Toner Container Cam HP Sensor side. 1. Check if the Toner Container Cam HP Sensor is soiled and the installation of the sensor. 2. Rotate the Set-on Drive Shaft a little with the attached tool, and check the service mode (COPIER> I/O> DCON> P024 bit7) to see that the output value of the sensor is changed. Since it is difficult to check the screen while rotating it, repeat the operation to rotate it a little and check the screen until the value is changed. If it is normal, the output value of the sensor is changed when opening/closing the Toner Cap. Even if it is normal, be sure to perform step 4 and later steps. 2-1. If there is an error in rotation of the Set-on Drive Shaft, check the drive system such as gears. If it is damaged, replace the Set-on Drive Unit and then perform step 4 and later steps. 2-2. When the Set-on Drive Unit is not driven although the Set-on Drive Shaft rotates, check if it is driven by removing the Hopper Unit. If it is not driven, replace the Hopper Unit and then perform step 4 and later steps. 2-3. When the output value of the sensor is not changed although the Set-on Drive Unit is driven, check the Sensor Harness (to see if the harness is caught, disconnected or physically removed). If there is no problem, replace the sensor. After checking the output value in step 2, perform step 4 and later steps. 3. If the problem is not solved by replacing the foregoing parts, replace the Drum Driver PCB (UN4) and then perform step 4 and later steps. 4. Clear the error in service mode (COPIER> FUNCTION> CLEAR> ERR), and then turn OFF and then ON the main power. 5. Replace the toner (reinstall the removed Toner Container) at least once in user mode (Adjustment/ Maintenance> Replace Specified Toner), and check that toner replacement can be performed normally.

• Code: E025-04B0
• Description: Error in Bk Toner Container Cam HP Sensor (PS8)
  Unable to detect the change in the Toner Container Cam HP Sensor status (OFF -> ON) when closing the Toner Cap so that open and close status of the Toner Cap cannot be judged.
• Solutions: Identify the cause of the error whether it is due to mechanical problem to open/close the Toner Cap or problem at the Toner Container Cam HP Sensor side. 1. Check if the Toner Container Cam HP Sensor is soiled and the installation of the sensor. 2. Rotate the Set-on Drive Shaft a little with the attached tool, and check the service mode (COPIER> I/O> DCON> P024 bit7) to see that the output value of the sensor is changed. Since it is difficult to check the screen while rotating it, repeat the operation to rotate it a little and check the screen until the value is changed. If it is normal, the output value of the sensor is changed when opening/closing the Toner Cap. Even if it is normal, be sure to perform step 4 and later steps. 2-1. If there is an error in rotation of the Set-on Drive Shaft, check the drive system such as gears. If it is damaged, replace the Set-on Drive Unit and then perform step 4 and later steps. 2-2. When the Set-on Drive Unit is not driven although the Set-on Drive Shaft rotates, check if it is driven by removing the Hopper Unit. If it is not driven, replace the Hopper Unit and then perform step 4 and later steps. 2-3. When the output value of the sensor is not changed although the Set-on Drive Unit is driven, check the Sensor Harness (to see if the harness is caught, disconnected or physically removed). If there is no problem, replace the sensor. After checking the output value in step 2, perform step 4 and later steps. 3. If the problem is not solved by replacing the foregoing parts, replace the Drum Driver PCB (UN4) and then perform step 4 and later steps. 4. Clear the error in service mode (COPIER> FUNCTION> CLEAR> ERR), and then turn OFF and then ON the main power. 5. Replace the toner (reinstall the removed Toner Container) at least once in user mode (Adjustment/ Maintenance> Replace Specified Toner), and check that toner replacement can be performed normally.

• Code: E025-04C0
• Description: Error in Cover Sensor (PS16) in Bk Toner Container
  Unable to detect opening of the Toner Container Inner Cover when removing the Toner Container.
• Solutions: Identify the cause of the error whether it is due to link mechanism to open the Toner Container Inner Cover or problem at the Toner Container Inner Cover Sensor side. 1. Perform the user mode (Adjustment/Maintenance> Replace Specified Toner) to check if the Toner Container Inner Cover opens normally (damage, slide of shaft area, etc.). 2. Check if the Toner Container Inner Cover Sensor is soiled and the installation of the sensor. 3. Check the service mode (COPIER> I/O> DCON> P024 bit11) to see that the output value of the Toner Container Inner Cover Sensor is changed normally when opening/ closing the Toner Container Inner Cover. If it is normal, the value becomes 0 by rotating the Set-on Drive Shaft with the attached tool and opening the Toner Container Inner Cover. When closing the Toner Container Inner Cover by hand, it becomes 1. 3-1. When the Toner Container Inner Cover is not opened although the Set-on Drive Shaft rotates, check the drive system from upstream (Set-on Drive Unit -> Hopper Unit -> Bottle Base Unit -> Toner Container Inner Cover Unit). If it is damaged, replace the damaged part and then perform step 5 and later steps. 3-2. When the output value is not changed normally although the Toner Container Inner Cover can be opened/ closed, check the Sensor Harness (to see if the harness is caught, disconnected or physically removed, *including the Relay Connector). If there is no problem, replace the sensor. After checking the output value in step 3, perform step 5 and later steps. 4. If the problem is not solved by replacing the foregoing parts, replace the Drum Driver PCB (UN4) and then perform step 5 and later steps. 5. Clear the error in service mode (COPIER> FUNCTION> CLEAR> ERR), and then turn OFF and then ON the main power. 6. Replace the toner (reinstall the removed Toner Container) at least once in user mode (Adjustment/ Maintenance> Replace Specified Toner), and check that toner replacement can be performed normally.

• Code: E027-0100
• Description: Error in supply with Y Developing Assembly
  Failure in detection about the changes of ON => OFF => ON with the sensor which detects a full rotation of the supply screw within the specified period of time.
• Solutions: 1. Check the damage of the Developing Coupling. If it’s damaged, replace the Developing Assembly. 2. Check the damage of the coupling (with the Developing Assembly) at the Host Machine side. If it’s damaged, remove the Main Drive Unit to replace the coupling. 3. Turn the motor as a single unit while the Drum/ Developing Assembly is removed to check rotation of the Main Drive Unit. If it does not rotate, replace the Motor. If the above measures do not solve the problem, replace the Drum Driver PCB (UN4). If there still remains the problem, replace the Main Drive Unit. 4. Remove the Hopper Unit and manually turn the Supply Input Gear to check rotation. If it’s results in NG, replace the Hopper Unit.

• Code: E027-0200
• Description: Error in supply with M Developing Assembly
  Failure in detection about the changes of ON => OFF => ON with the sensor which detects a full rotation of the supply screw within the specified period of time.
• Solutions: 1. Check the damage of the Developing Coupling. If it’s damaged, replace the Developing Assembly. 2. Check the damage of the coupling (with the Developing Assembly) at the Host Machine side. If it’s damaged, remove the Main Drive Unit to replace the coupling. 3. Turn the motor as a single unit while the Drum/ Developing Assembly is removed to check rotation of the Main Drive Unit. If it does not rotate, replace the Motor. If the above measures do not solve the problem, replace the Drum Driver PCB (UN4). If there still remains the problem, replace the Main Drive Unit. 4. Remove the Hopper Unit and manually turn the Supply Input Gear to check rotation. If it’s results in NG, replace the Hopper Unit.

• Code: E027-0300
• Description: Error in supply with C Developing Assembly
  Failure in detection about the changes of ON => OFF => ON with the sensor which detects a full rotation of the supply screw within the specified period of time.
• Solutions: 1. Check the damage of the Developing Coupling. If it’s damaged, replace the Developing Assembly. 2. Check the damage of the coupling (with the Developing Assembly) at the Host Machine side. If it’s damaged, remove the Main Drive Unit to replace the coupling. 3. Turn the motor as a single unit while the Drum/ Developing Assembly is removed to check rotation of the Main Drive Unit. If it does not rotate, replace the Motor. If the above measures do not solve the problem, replace the Drum Driver PCB (UN4). If there still remains the problem, replace the Main Drive Unit. 4. Remove the Hopper Unit and manually turn the Supply Input Gear to check rotation. If it’s results in NG, replace the Hopper Unit.

• Code: E027-0400
• Description: Error in supply with Bk Developing Assembly
  Failure in detection about the changes of ON => OFF => ON with the sensor which detects a full rotation of the supply screw within the specified period of time.
• Solutions: 1. Check the damage of the Developing Coupling. If it’s damaged, replace the Developing Assembly. 2. Check the damage of the coupling (with the Developing Assembly) at the Host Machine side. If it’s damaged, remove the Main Drive Unit to replace the coupling. 3. Turn the motor as a single unit while the Drum/ Developing Assembly is removed to check rotation of the Main Drive Unit. If it does not rotate, replace the Motor. If the above measures do not solve the problem, replace the Drum Driver PCB (UN4). If there still remains the problem, replace the Main Drive Unit. 4. Remove the Hopper Unit and manually turn the Supply Input Gear to check rotation. If it’s results in NG, replace the Hopper Unit.

• Code: E029-0003
• Description: ITB light intensity error
  The reflected value from ITB was lower than the lower limit when adjusting the light intensity of patch LED.
• Solutions: 1. Check if the cable of the Registration Shutter Solenoid (SL1) is open circuit. 2. Check if the cable of the Patch Sensor (Front, Rear) (UN47, 48) is open circuit. 3. Check the installation of the ITB Unit. 4. Replace the Patch Sensor Unit. 5. Replace the Registration Shutter Solenoid (SL1).

• Code: E032-0001
• Description: ASSIST Counter failed to work
  Detection of short-circuit with the Count Pulse Signal
• Solutions: Check the cable (to see if it’s disconnected)

• Code: E045-0000
• Description: Error in Transparency Sensor
  When the power is ON or the door is closed, the light failed to be back although there is no paper.
• Solutions: 1. Check installation or soil of the Transparency Sensor (UN51) and the prism. 2. Check the Sensor Harness (to see if the harness is caught, disconnected or physically removed). 3. Replace the Transparency Sensor. 4. Replace the Pickup Feed Driver PCB (UN2).

• Code: E061-0001
• Description: Abnormal current run to the Y Drum
  Abnormal current run to the Y Drum (small current level or no drum is found)
• Solutions: 1. Check installation of the Drum Unit. 2. Check if there is failure in grounding contact at the Drum Unit side (such as loosened screw which secures the plate at the contact point). 3. Check if there is failure in grounding contact with the Drum at Process Unit side. 4. Replace the Drum Unit. 5. Replace the Pre-exposure LED PCB (UN23,UN24).

• Code: E061-00E0
• Description: Abnormal current run to the Y Drum
  The change in current level for Y Drum film thickness detection is too much compared to the previous time.
• Solutions: 1. Check with the Host Machine which generates an error to check if a wrong cartridge (which is different from the initialized cartridge) is installed. 2. Check if there is failure in grounding contact at the Drum Unit side (such as loosened screw which secures the plate at the contact point) 3. Check if there is failure in grounding contact with the Drum at Process Unit side. 4. Replace the Drum Unit. 5. Replace the Pre-exposure LED PCB (UN23,UN24).

• Code: E061-0101
• Description: Abnormal current run to the M Drum
  Abnormal current run to the M Drum (small current level or no drum is found)
• Solutions: 1. Check installation of the Drum Unit. 2. Check if there is failure in grounding contact at the Drum Unit side (such as loosened screw which secures the plate at the contact point). 3. Check if there is failure in grounding contact with the Drum at Process Unit side. 4. Replace the Drum Unit. 5. Replace the Pre-exposure LED PCB (UN25,UN26).

• Code: E061-01E0
• Description: Abnormal current run to the M Drum
  The change in current level for M Drum film thickness detection is too much compared to the previous time.
• Solutions: 1. Check with the Host Machine which generates an error to check if a wrong cartridge (which is different from the initialized cartridge) is installed. 2. Check if there is failure in grounding contact at the Drum Unit side (such as loosened screw which secures the plate at the contact point) 3. Check if there is failure in grounding contact with the Drum at Process Unit side. 4. Replace the Drum Unit. 5. Replace the Pre-exposure LED PCB (UN25,UN26).

• Code: E061-01F0
• Description: Abnormal current run to the Y Drum
  Abnormal initial current level at the time of initialization of the Y Drum film thickness (large current level)
• Solutions: 1. Check installation of the Drum Unit. 2. Check if there is failure in grounding contact at the Drum Unit side (such as loosened screw which secures the plate at the contact point). 3. Check if there is failure in grounding contact with the Drum at the Process Unit side. 4. Forced initialization in Service Mode: COPIER > FUNCTION > DPC > DRMRSETY: execution of the color causing the error. 5. Replace the Drum Unit. 6. Check the primary transfer voltage value (if it’s not appropriate, turn OFF and then ON the main power to forcibly execute the ATVC control).

• Code: E061-01F1
• Description: Abnormal current run to the Y Drum
  Abnormal initial current level at the time of initialization of the Y Drum film thickness (small current level)
• Solutions: 1. Check installation of the Drum Unit. 2. Check if there is failure in grounding contact at the Drum Unit side (such as loosened screw which secures the plate at the contact point). 3. Check if there is failure in grounding contact with the Drum at Process Unit side. 4. Forced initialization in Service Mode: COPIER > FUNCTION > DPC > DRMRSETY: execution of the color causing the error) 5. Replace the Drum Unit. 6. Replace the Pre-exposure LED PCB (UN23,UN24).

• Code: E061-0201
• Description: Abnormal current run to the C Drum
  Abnormal current run to the C Drum (small current level or no drum is found)
• Solutions: 1. Check installation of the Drum Unit. 2. Check if there is failure in grounding contact at the Drum Unit side (such as loosened screw which secures the plate at the contact point). 3. Check if there is failure in grounding contact with the Drum at Process Unit side. 4. Replace the Drum Unit. 5. Replace the Pre-exposure LED PCB (UN27,UN28).

• Code: E061-02E0
• Description: Abnormal current run to the C Drum
  The change in current level for C Drum film thickness detection is too much compared to the previous time.
• Solutions: 1. Check with the Host Machine which generates an error to check if a wrong cartridge (which is different from the initialized cartridge) is installed. 2. Check if there is failure in grounding contact at the Drum Unit side (such as loosened screw which secures the plate at the contact point) 3. Check if there is failure in grounding contact with the Drum at Process Unit side. 4. Replace the Drum Unit. 5. Replace the Pre-exposure LED PCB (UN27,UN28).

• Code: E061-02F0
• Description: Abnormal current run to the M Drum
  Abnormal initial current level at the time of initialization of the M Drum film thickness (large current level)
• Solutions: 1. Check installation of the Drum Unit. 2. Check if there is failure in grounding contact at the Drum Unit side (such as loosened screw which secures the plate at the contact point). 3. Check if there is failure in grounding contact with the Drum at the Process Unit side. 4. Forced initialization in Service Mode: COPIER > FUNCTION > DPC > DRMRSETM: execution of the color causing the error. 5. Replace the Drum Unit. 6. Check the primary transfer voltage value (if it’s not appropriate, turn OFF and then ON the main power to forcibly execute the ATVC control).

• Code: E061-02F1
• Description: Abnormal current run to the M Drum
  Abnormal initial current level at the time of initialization of the M Drum film thickness (small current level)
• Solutions: 1. Check installation of the Drum Unit. 2. Check if there is failure in grounding contact at the Drum Unit side (such as loosened screw which secures the plate at the contact point). 3. Check if there is failure in grounding contact with the Drum at Process Unit side. 4. Forced initialization in Service Mode: COPIER > FUNCTION > DPC > DRMRSETM: execution of the color causing the error) 5. Replace the Drum Unit. 6. Replace the Pre-exposure LED PCB (UN25,UN26).

• Code: E061-0301
• Description: Abnormal current run to the Bk Drum
  Abnormal current run to the Bk Drum (small current level or no drum is found)
• Solutions: 1. Check installation of the Drum Unit. 2. Check if there is failure in grounding contact at the Drum Unit side (such as loosened screw which secures the plate at the contact point). 3. Check if there is failure in grounding contact with the Drum at Process Unit side. 4. Replace the Drum Unit. 5. Replace the Pre-exposure LED PCB (UN29,UN30).

• Code: E061-03E0
• Description: Abnormal current run to the Bk Drum
  The change in current level for Bk Drum film thickness detection is too much compared to the previous time.
• Solutions: 1. Check with the Host Machine which generates an error to check if a wrong cartridge (which is different from the initialized cartridge) is installed. 2. Check if there is failure in grounding contact at the Drum Unit side (such as loosened screw which secures the plate at the contact point) 3. Check if there is failure in grounding contact with the Drum at Process Unit side. 4. Replace the Drum Unit. 5. Replace the Pre-exposure LED PCB (UN29,UN30).

• Code: E061-03F0
• Description: Abnormal current run to the C Drum
  Abnormal initial current level at the time of initialization of the C Drum film thickness (large current level)
• Solutions: 1. Check installation of the Drum Unit. 2. Check if there is failure in grounding contact at the Drum Unit side (such as loosened screw which secures the plate at the contact point). 3. Check if there is failure in grounding contact with the Drum at the Process Unit side. 4. Forced initialization in Service Mode: COPIER > FUNCTION > DPC > DRMRSETC: execution of the color causing the error. 5. Replace the Drum Unit. 6. Check the primary transfer voltage value (if it’s not appropriate, turn OFF and then ON the main power to forcibly execute the ATVC control).

• Code: E061-03F1
• Description: Abnormal current run to the C Drum
  Abnormal initial current level at the time of initialization of the C Drum film thickness (small current level)
• Solutions: 1. Check installation of the Drum Unit. 2. Check if there is failure in grounding contact at the Drum Unit side (such as loosened screw which secures the plate at the contact point). 3. Check if there is failure in grounding contact with the Drum at Process Unit side. 4. Forced initialization in Service Mode: COPIER > FUNCTION > DPC > DRMRSETC: execution of the color causing the error) 5. Replace the Drum Unit. 6. Replace the Pre-exposure LED PCB (UN27,UN28).

• Code: E061-04F0
• Description: Abnormal current run to the Bk Drum
  Abnormal initial current level at the time of initialization of the Bk Drum film thickness (large current level)
• Solutions: 1. Check installation of the Drum Unit. 2. Check if there is failure in grounding contact at the Drum Unit side (such as loosened screw which secures the plate at the contact point). 3. Check if there is failure in grounding contact with the Drum at the Process Unit side. 4. Forced initialization in Service Mode: COPIER > FUNCTION > DPC > DRMRSETK: execution of the color causing the error. 5. Replace the Drum Unit. 6. Check the primary transfer voltage value (if it’s not appropriate, turn OFF and then ON the main power to forcibly execute the ATVC control).

• Code: E061-04F1
• Description: Abnormal current run to the Bk Drum
  Abnormal initial current level at the time of initialization of the Bk Drum film thickness (small current level)
• Solutions: 1. Check installation of the Drum Unit. 2. Check if there is failure in grounding contact at the Drum Unit side (such as loosened screw which secures the plate at the contact point). 3. Check if there is failure in grounding contact with the Drum at Process Unit side. 4. Forced initialization in Service Mode: COPIER > FUNCTION > DPC > DRMRSETK: execution of the color causing the error) 5. Replace the Drum Unit. 6. Replace the Pre-exposure LED PCB (UN29,UN30).

• Code: E074-0001
• Description: Error in disengagement operation
  Primary Transfer Detachment Sensor 1 failed to be detected for 2 sec at the time of disengagement operation
• Solutions: 1. Check if the ITB Connector is physically removed. 2. Replace the Primary Transfer Detachment Motor (M15) and its Drive Assembly (the gear, Drive Shaft, Mounting Plate, etc.).

• Code: E074-0002
• Description: Error in engagement operation
  Primary Transfer Detachment Sensor 2 failed to be detected for 2 sec at the time of engagement operation
• Solutions: 1. Check if the ITB Connector is physically removed. 2. Replace the Primary Transfer Detachment Motor (M15) and its Drive Assembly (the gear, Drive Shaft, Mounting Plate, etc.).

• Code: E074-0003
• Description: Error in Sensor
  Both Primary Transfer Detachment Sensor 1 and 2 (PS22,PS23) are detected at the time of engagement/ disengagement operation
• Solutions: 1. Check connection of the connector with the ITB Unit. 2. Replace the Primary Transfer Detachment Sensor 1 and 2 (PS22,PS23)

• Code: E075-0002
• Description: Timeout error in searching ITB steering HP
  Unable to detect change (Low -> High or High -> Low) of ITB Steering Sensor Signal although 10 sec has passed.
• Solutions: 1. Check if the ITB Connector is physically removed. 2. Check if the cable of the ITB Unit is open circuit (including the inside of the ITB Unit). 3. Replace the ITB Displacement Control Motor (M14) and its Drive Assembly (the gear, Drive Shaft, Mounting Plate, etc.). 4. Replace the DC Controller PCB (UN1).

• Code: E075-0003
• Description: Error in full displacement of ITB (rear)
  ITB Displacement Sensor detects full displacement position at the rear.
• Solutions: 1. Correct the displacement of the ITB. (Procedures are shown below.) 2. Replace the ITB. 3. Replace the Secondary Transfer Roller. a) Place paper and remove the ITB Unit. b) Lift the front left side up (where the Cleaner and Motor are located) and hold the ITB Unit as if to twist it. c) Turn the Motor counterclockwise as if to make 2 to 3 rounds of the ITB. d) As the ITB is getting closer to the center, align the edge of the ITB with the marking line. NOTE: This symptom is likely to occur if the machine is not installed on the level (the left-rear is higher). Check if the machine is installed on the level. If this symptom still occurs, perform steps 2 and 3.

• Code: E075-0004
• Description: Error in combination of ITB Displacement Sensors
  Failed to determine position due to combination of the ITB Displacement Sensors (PS25 – PS28) (faulty sensor)
• Solutions: 1. Check if the ITB Connector is physically removed. 2. Check if the cable of the ITB Unit is open circuit (including the inside of the ITB Unit). 3. Replace the ITB Displacement Control Motor (M14) and its Drive Assembly (the gear, Drive Shaft, Mounting Plate, etc.). 4. Replace the DC Controller PCB (UN1).

• Code: E075-0005
• Description: Error/failure in searching ITB steering HP
  Failed to detect correct HP position although the change (Low -> High or High -> Low) of the ITB Steering Sensor Signal can be detected (execute retry twice)
• Solutions: 1. Check if the ITB Connector is physically removed. 2. Check if the cable of the ITB Unit is open circuit (including the inside of the ITB Unit). 3. Replace the ITB Displacement Control Motor (M14) and its Drive Assembly (the gear, Drive Shaft, Mounting Plate, etc.). 4. Replace the DC Controller PCB (UN1).

• Code: E075-0006
• Description: Timeout error in searching ITB equilibrium position
  The equilibrium position could not be found although 11 minutes have passed when searching ITB equilibrium position.
• Solutions: 1. Turn OFF and then ON the power. 2. Replace the Secondary Transfer Inner Roller. 3. Replace the ITB Unit.

• Code: E075-0007
• Description: Interruption error in searching ITB equilibrium position
  Door open was detected while executing COPIER>FUNCTION>MISC-P>ITB-INIT.
• Solutions: After turning OFF and then ON the power, execute COPIER>FUNCTION>MISC-P>ITB-INIT, and check that OK is displayed.

• Code: E075-0103
• Description: Error in full displacement of ITB (front)
  ITB Displacement Sensor detects full displacement position at the front.
• Solutions: 1. Correct the displacement of the ITB. (Procedures are shown below.) 2. Replace the ITB. 3. Replace the Secondary Transfer Roller. a) Place paper and remove the ITB Unit. b) Lift the rear left side up (where the cleaner is located; opposite to the motor) and hold the ITB Unit as if to twist it. c) Turn the Motor counterclockwise as if to make 2 to 3 rounds of the ITB. d) As the ITB is getting closer to the center, align the edge of the ITB with the marking line. NOTE: This symptom is likely to occur if the machine is not installed on the level (the left-front is higher). Check if the machine is installed on the level. If this symptom still occurs, perform steps 2 and 3.

• Code: E100-0100
• Description: BD error of YM-side Scanner
  Description Failure in detection of BD signal even though the specified period of time has passed when Laser Scanner Unit 1 (YM laser) is started or making prints.
• Solutions: 1. Turn OFF and then ON the power. 2. Check the connector of Laser Scanner Unit 1 3. Replace Laser Scanner Unit 1.

• Code: E100-0300
• Description: BD error of CBk-side Scanner
  Failure in detection of BD signal even though the specified period of time has passed when Laser Scanner Unit 2 (CBk laser) is started or making prints.
• Solutions: 1. Turn OFF and then ON the power. 2. Check the connector of Laser Scanner Unit 2. 3. Replace Laser Scanner Unit 2.

• Code: E100-B000
• Description: BD cycle error
  When the BD cycle count value is not within the specified range.
• Solutions: 1. Turn OFF and then ON the power. 2. Check connection of harness on the Laser Scanner Unit. 3. Replace the Laser Scanner Unit. 4. Replace the DC Controller PCB (UN1). 5. Replace the harness.

• Code: E102-0101
• Description: Faulty EEPROM of YM-side Scanner
  In the case of an error in reading EEPROM in the Laser Driver (YM) or in the case of a wrong Laser Scanner Unit which does not match with the Host Machine.
• Solutions: 1. Turn OFF and then ON the power. 2. Check the connector of the Laser Scanner Unit 1 3. Replace the Laser Scanner Unit 1.

• Code: E102-0301
• Description: Faulty EEPROM of CBk-side Scanner
  In the case of an error in reading EEPROM of the Laser Driver (CBk), in the case of failure in reading the correct information (laser, etc.) from EEPROM, or in the case of a wrong Laser Scanner which does not match with the Host Machine.
• Solutions: 1. Turn OFF and then ON the power. 2. Check the connector of Laser Scanner Unit 2. 3. Replace Laser Scanner Unit 2.

• Code: E103-0001
• Description: With the Laser Scanners at YM side and CK side, the laser driver IDs were different
  The model IDs were different between the YM side and CK side when reading the model ID from EEPROM. (Detection is performed only with iR-ADVC5255, and C5250.)
• Solutions: Check the parts number of the Laser Scanner Unit. Replace the Laser Scanner Unit to make the following combinations. YM side: For iR-ADVC5255 and C5250, CK side: For iRADVC5255 and C5250 (recommended) YM side: For iR-ADVC5051 and C5045, CK side: For iR-ADVC5051 and C5045 (operates normally but not recommended)

• Code: E110-0100
• Description: Error in Polygon Motor of YM-side Scanner (BD lock failed)
  In the case of failure in detecting FG signal although the specified period of time has passed after the Scanner Motor of Laser Scanner Unit 1 (YM laser) was started.
• Solutions: 1. Check the connector of Laser Scanner Unit 1. 2. Replace Laser Scanner Unit 1.

• Code: E110-0101
• Description: Error in Polygon Motor of YM-side Scanner (unreached speed)
  In the case of failure in detecting FG signal while the Scanner Motor of Laser Scanner Unit 1 (YM laser) is stably rotating.
• Solutions: 1. Turn OFF and then ON the power. 2. Check the connector of Laser Scanner Unit 1 3. Replace Laser Scanner Unit 1.

• Code: E110-0300
• Description: Error in Polygon Motor of CBk-side Scanner (BD lock failed)
  In the case of failure in detecting FG signal although the specified period of time has passed after the Scanner Motor of Laser Scanner Unit 2 (CBk laser) was started.
• Solutions: 1. Check the connector of Laser Scanner Unit 2. 2. Replace Laser Scanner Unit 2.

• Code: E110-0301
• Description: Error in Polygon Motor of CBk-side Scanner (unreached speed)
  In the case of failure in detecting FG signal while the Scanner Motor of Laser Scanner Unit 2 (CBk laser).
• Solutions: 1. Turn OFF and then ON the power. 2. Check the connector of Laser Scanner Unit 2. 3. Replace Laser Scanner Unit 2.

• Code: E112-0000
• Description: Error in Dustproof Shutter
  Failed to be at HP when it’s open (when the Job is started).
• Solutions: 1. Check installation of the Dustproof Shutter Drive. 2. Check if the connector of the Laser Shutter Sensor (PS29) or the Laser Shutter Motor (M28) is removed (disconnected). 3. Check the status of Sensor Flag. 4. Replace the HP Sensor, Replace the Laser Shutter Motor (M28).

• Code: E112-0001
• Description: Error in Dustproof Shutter
  Failure to be back to the HP although the specified period of time has passed when closing.
• Solutions: 1. Check installation of the Dustproof Shutter Drive. 2. Check if the connector of the Laser Shutter Sensor (PS29) or the Laser Shutter Motor (M28) is removed (disconnected). 3. Check the status of Sensor Flag. 4. Replace the HP Sensor, Replace the Laser Shutter Motor (M28).

• Code: E112-0002
• Description: Error in Dustproof Shutter
  Failed to move from the HP when opening (the Job is started)
• Solutions: 1. Check installation of the Dustproof Shutter Drive. 2. Check if the connector of the Laser Shutter Sensor (PS29) or the Laser Shutter Motor (M28) is removed (disconnected). 3. Check the status of Sensor Flag. 4. Replace the HP Sensor, Replace the Laser Shutter Motor (M28).

• Code: E193-0001
• Description: Error in IMG2
  Failure of LSI timing adjustment circuit on the DC Controller PCB.
• Solutions: 1. Turn OFF and then ON the power. 2. Replace the DC Controller PCB (UN2).

• Code: E197-0000
• Description: Error in communication of HOB DMA mode
  Communication failure between CPU and LSI on the DC Controller.
• Solutions: 1. Turn OFF and then ON the power. 2. Replace the DC Controller PCB (UN1).

• Code: E197-0001
• Description: Error in communication of HOB single-shot mode
  Communication failure between CPU and LSI on the DC Controller PCB (UN1).
• Solutions: 1. Turn OFF and then ON the power. 2. Replace the DC Controller PCB (UN1).

• Code: E197-0002
• Description: Error in communication of HOB single-shot mode
  Communication failure between CPU and LSI on the DC Controller PCB (UN1).
• Solutions: 1. Turn OFF and then ON the power. 2. Replace the DC Controller PCB (UN1).

• Code: E197-0003
• Description: Timeout error in HOB single-shot mode
  Communication failure between CPU and LSI on the DC Controller PCB (UN1).
• Solutions: 1. Turn OFF and then ON the power. 2. Replace the DC Controller PCB (UN1).

• Code: E197-0080
• Description: Timeout error in EHOB transmission-waiting
  Communication failure between the DC Controller PCB (UN1) and Laser Scanner Unit.
• Solutions: 1. Turn OFF and then ON the power. 2. Check connection of harness on the target color side (YM/CK). 3. Replace the DC Controller PCB (UN1). 4. Replace the Laser Scanner Unit. 5. Replace the harness on the target color side (YM/CK).

• Code: E197-0081
• Description: Timeout error in EHOB reception-waiting
  Communication failure between the DC Controller PCB (UN1) and Laser Scanner Unit.
• Solutions: 1. Turn OFF and then ON the power. 2. Check connection of harness on the target color side (YM/CK). 3. Replace the DC Controller PCB (UN1). 4. Replace the Laser Scanner Unit. 5. Replace the harness on the target color side (YM/CK).

• Code: E197-00A0
• Description: Timeout error in HOB transmission-waiting
  Communication failure between CPU and LSI on the DC Controller PCB (UN1).
• Solutions: 1. Turn OFF and then ON the power. 2. Replace the DC Controller PCB (UN1).

• Code: E197-00B0
• Description: Timeout error in HOB reception-waiting
  Communication failure between CPU and LSI on the DC Controller PCB (UN1).
• Solutions: 1. Turn OFF and then ON the power. 2. Replace the DC Controller PCB (UN1).

• Code: E197-00E0
• Description: Timeout error in the Motor stop signal interruption reception
  Communication error between CPU and LSI on the DC Controller PCB
• Solutions: 1. Turn OFF and then ON the power. 2. Replace the DC Controller PCB (UN1).

• Code: E197-0100
• Description: Error in communication of HOB DMA mode
  Communication failure between CPU and LSI on the DC Controller.
• Solutions: 1. Turn OFF and then ON the power. 2. Replace the DC Controller PCB (UN1).

• Code: E197-0101
• Description: Error in communication of HOB single-shot mode
  Communication failure between CPU and LSI on the DC Controller PCB (UN1).
• Solutions: 1. Turn OFF and then ON the power. 2. Replace the DC Controller PCB (UN1).

• Code: E197-0102
• Description: Error in communication of HOB single-shot mode
  Communication failure between CPU and LSI on the DC Controller PCB (UN1).
• Solutions: 1. Turn OFF and then ON the power. 2. Replace the DC Controller PCB (UN1).

• Code: E197-0103
• Description: Timeout error in HOB single-shot mode
  Communication failure between CPU and LSI on the DC Controller PCB (UN1).
• Solutions: 1. Turn OFF and then ON the power. 2. Replace the DC Controller PCB (UN1).

• Code: E197-0180
• Description: Timeout error in EHOB transmission-waiting
  Communication failure between the DC Controller PCB (UN1) and Laser Scanner Unit.
• Solutions: 1. Turn OFF and then ON the power. 2. Check connection of harness on the target color side (YM/CK). 3. Replace the DC Controller PCB (UN1). 4. Replace the Laser Scanner Unit. 5. Replace the harness on the target color side (YM/CK).

• Code: E197-0181
• Description: Timeout error in EHOB reception-waiting
  Communication failure between the DC Controller PCB (UN1) and Laser Scanner Unit.
• Solutions: 1. Turn OFF and then ON the power. 2. Check connection of harness on the target color side (YM/CK). 3. Replace the DC Controller PCB (UN1). 4. Replace the Laser Scanner Unit. 5. Replace the harness on the target color side (YM/CK).

• Code: E197-01A0
• Description: Timeout error in HOB transmission-waiting
  Communication failure between CPU and LSI on the DC Controller PCB (UN1).
• Solutions: 1. Turn OFF and then ON the power. 2. Replace the DC Controller PCB (UN1).

• Code: E197-01B0
• Description: Timeout error in HOB reception-waiting
  Communication failure between CPU and LSI on the DC Controller PCB (UN1).
• Solutions: 1. Turn OFF and then ON the power. 2. Replace the DC Controller PCB (UN1).

• Code: E197-0200
• Description: Error in communication of HOB DMA mode
  Communication failure between CPU and LSI on the DC Controller.
• Solutions: 1. Turn OFF and then ON the power. 2. Replace the DC Controller PCB (UN1).

• Code: E197-0201
• Description: Error in communication of HOB single-shot mode
  Communication failure between CPU and LSI on the DC Controller PCB (UN1).
• Solutions: 1. Turn OFF and then ON the power. 2. Replace the DC Controller PCB (UN1).

• Code: E197-0202
• Description: Error in communication of HOB single-shot mode
  Communication failure between CPU and LSI on the DC Controller PCB (UN1).
• Solutions: 1. Turn OFF and then ON the power. 2. Replace the DC Controller PCB (UN1).

• Code: E197-0203
• Description: Timeout error in HOB single-shot mode
  Communication failure between CPU and LSI on the DC Controller PCB (UN1).
• Solutions: 1. Turn OFF and then ON the power. 2. Replace the DC Controller PCB (UN1).

• Code: E197-0280
• Description: Timeout error in EHOB transmission-waiting
  Communication failure between the DC Controller PCB (UN1) and Laser Scanner Unit.
• Solutions: 1. Turn OFF and then ON the power. 2. Check connection of harness on the target color side (YM/CK). 3. Replace the DC Controller PCB (UN1). 4. Replace the Laser Scanner Unit. 5. Replace the harness on the target color side (YM/CK).

• Code: E197-0281
• Description: Timeout error in EHOB reception-waiting
  Communication failure between the DC Controller PCB (UN1) and Laser Scanner Unit.
• Solutions: 1. Turn OFF and then ON the power. 2. Check connection of harness on the target color side (YM/CK). 3. Replace the DC Controller PCB (UN1). 4. Replace the Laser Scanner Unit. 5. Replace the harness on the target color side (YM/CK).

• Code: E197-02A0
• Description: Timeout error in HOB transmission-waiting
  Communication failure between CPU and LSI on the DC Controller PCB (UN1).
• Solutions: 1. Turn OFF and then ON the power. 2. Replace the DC Controller PCB (UN1).

• Code: E197-02B0
• Description: Timeout error in HOB reception-waiting
  Communication failure between CPU and LSI on the DC Controller PCB (UN1).
• Solutions: 1. Turn OFF and then ON the power. 2. Replace the DC Controller PCB (UN1).

• Code: E197-1001
• Description: Feed Driver PCB disconnection
• Solutions: 1. Disconnect and then connect the connectors (J103 and J107) on the DC Controller PCB (UN1). 2. Disconnect and then connect the connectors (J251 and J253) on the Feed Driver PCB (UN2). 3. Check that 3.3V power is supplied to the Feed Driver PCB (UN2). 4. Replace the Feed Driver PCB (UN2). 5. Replace the DC Controller PCB (UN1).

• Code: E197-1002
• Description: Drum Driver PCB disconnection
• Solutions: 1. Disconnect and then connect the connectors (J107 and J109) on the DC Controller PCB (UN1). 2. Disconnect and then connect the connectors (J311 and J313) on the Drum Driver PCB (UN4). 3. Check that 3.3V power is supplied to the Drum Driver PCB (UN4). 4. Replace the Drum Driver PCB (UN4). 5. Replace the DC Controller PCB (UN1).

• Code: E197-1003
• Description: Cassette Feed Driver PCB disconnection
• Solutions: 1. Disconnect and then connect the connectors (J103 and J106) on the DC Controller PCB (UN1). 2. Disconnect and then connect the connectors (J201 and J202) on the Cassette Feed Driver PCB (UN3). 3. Check that 3.3V power is supplied to the Cassette Feed Driver PCB (UN3). 4. Replace the Cassette Feed Driver PCB (UN3). 5. Replace the DC Controller PCB (UN1).

• Code: E197-1004
• Description: High Voltage PCB disconnection
• Solutions: 1. Disconnect and then connect the connector (J110) on the DC Controller PCB (UN1). 2. Disconnect and then connect the connectors (J653 and 654) on the HVT1 PCB (UN16). 3. Check that 3.3V power is supplied to the HVT1 PCB (UN16). 4. Replace the HVT1 PCB (UN16). 5. Replace the DC Controller PCB (UN1).

• Code: E202-0001
• Description: Scanner HP error
  Scanner Unit error when moving to the left side for HP check operation
• Solutions: 1. Turn OFF and then ON the power. 2. Check the drive of Scanner Motor. (Open the DF Unit to check the operation of Motor.) 3. Check the flag position of Scanner Home Position Sensor and Scanner Unit. 4. Replace the Reader Controller PCB.

• Code: E202-0002
• Description: Scanner HP error
  Scanner Unit error when moving to the right side for HP check operation
• Solutions: 1. Turn OFF and then ON the power. 2. Check the drive of Scanner Motor. (Open the DF Unit to check the operation of Motor.) 3. Check the flag position of Scanner Home Position Sensor and Scanner Unit. 4. Replace the Reader Controller PCB.

• Code: E202-0101
• Description: Glass HP error (This error occurs on Duplex Color Image Reader Unit-B1 only)
  Glass error when moving to the left side for HP check operation
• Solutions: 1. Turn OFF and then ON the power. 2. Check the drive of Glass Shifting Motor. (Set the service mode: FEEDER > FUNCTION > MTR-CHK > 7. Then, set FEEDER > FUNCTION > MTR-ON.) 3. Check the flag position of Scanner Home Position Sensor and Scanner Unit. 4. Replace the Reader Controller PCB.

• Code: E202-0102
• Description: Glass HP error (This error occurs on Duplex Color Image Reader Unit-B1 only)
  Glass error when moving to the right side for HP check operation
• Solutions: 1. Turn OFF and then ON the power. 2. Check the drive of Glass Shifting Motor. (Set the service mode: FEEDER > FUNCTION > MTR-CHK > 7. Then, set FEEDER > FUNCTION > MTR-ON.) 3. Check the flag position of Scanner Home Position Sensor and Scanner Unit. 4. Replace the Reader Controller PCB.

• Code: E227-0001
• Description: Power supply (24V) error
  24V port error when the power is turned ON
• Solutions: 1. Turn OFF and then ON the power. 2. Check the connection between Reader and Printer, and check that the Cable is not open-circuit. 3. Check the 24V port of the Reader Controller PCB and DF Driver PCB. 4. Check the power supply and Relay PCB on the Printer side. 5. Replace the Reader Controller PCB and DF Driver PCB.

• Code: E227-0002
• Description: Power supply (24V) error
  24V port error when a job is started
• Solutions: 1. Turn OFF and then ON the power. 2. Check the connection between Reader and Printer, and check that the Cable is not open-circuit. 3. Check the 24V port of the Reader Controller PCB and DF Driver PCB. 4. Check the power supply and Relay PCB on the Printer side. 5. Replace the Reader Controller PCB and DF Driver PCB.

• Code: E227-0003
• Description: Power supply (24V) error
  24V port error when a job is ended
• Solutions: 1. Turn OFF and then ON the power. 2. Check the connection between Reader and Printer, and check that the Cable is not open-circuit. 3. Check the 24V port of the Reader Controller PCB and DF Driver PCB. 4. Check the power supply and Relay PCB on the Printer side. 5. Replace the Reader Controller PCB and DF Driver PCB.

• Code: E227-0004
• Description: Power supply (24V) error
  24V port error when loading
• Solutions: 1. Turn OFF and then ON the power. 2. Check the connection between Reader and Printer, and check that the Cable is not open-circuit. 3. Check the 24V port of the Reader Controller PCB and DF Driver PCB. 4. Check the power supply and Relay PCB on the Printer side. 5. Replace the Reader Controller PCB and DF Driver PCB.

• Code: E227-0101
• Description: Power supply (24V) error
  24V port error when the power of DF Unit is turned ON
• Solutions: 1. Turn OFF and then ON the power. 2. Check the connection between Reader and Printer, and check that the Cable is not open-circuit. 3. Check the 24V port of the Reader Controller PCB and DF Driver PCB. 4. Check the power supply and Relay PCB on the Printer side. 5. Replace the Reader Controller PCB and DF Driver PCB.

• Code: E227-0102
• Description: Power supply (24V) error
  24V port error when a job is started in the DF Unit
• Solutions: 1. Turn OFF and then ON the power. 2. Check the connection between Reader and Printer, and check that the Cable is not open-circuit. 3. Check the 24V port of the Reader Controller PCB and DF Driver PCB. 4. Check the power supply and Relay PCB on the Printer side. 5. Replace the Reader Controller PCB and DF Driver PCB.

• Code: E227-0103
• Description: Power supply (24V) error
  24V port error when a job is ended in the DF Unit
• Solutions: 1. Turn OFF and then ON the power. 2. Check the connection between Reader and Printer, and check that the Cable is not open-circuit. 3. Check the 24V port of the Reader Controller PCB and DF Driver PCB. 4. Check the power supply and Relay PCB on the Printer side. 5. Replace the Reader Controller PCB and DF Driver PCB.

• Code: E240-0000
• Description: Error in communication data
  When communication data error between the controller and DC Controller PCB is detected.
• Solutions: Check connection of the connector. Check connection of the Sub PCB in the Controller Box. Check connection and replace the DC Controller PCB (UN1)/Main Controller PCB.

• Code: E240-0004
• Description: Error in controller communication
  No response after 1.5 minutes has passed since the print request from the Main Controller to the DC Controller.
• Solutions: Check connection of the connector. Check connection of the Sub PCB in the Controller Box. Check connection and replace the DC Controller PCB (UN1)/Main Controller PCB 1.

• Code: E240-0005
• Description: Timeout error in Dhalf request
  No response after 1.5 minutes has passed since the auto adjustment request from the Main Controller to the DC Controller.
• Solutions: Check connection of the connector. Check connection of the Sub PCB in the Controller Box. Check connection and replace the DC Controller PCB (UN1)/Main Controller PCB 1.

• Code: E246
• Description: System error
• Solutions: Contact the service company office

• Code: E247
• Description: System error
• Solutions: Contact the service company office

• Code: E248-0001
• Description: EEPROM error
  Failure of power-on at EEPROM for the reader controller PCB (PCB1)
• Solutions: 1. Turn OFF and then ON the power. 2. Check the connection between Reader and Printer, and check that the Cable is not open-circuit. 3. Replace the Reader Controller PCB.

• Code: E248-0002
• Description: EEPROM error
  Failure of writing at EEPROM for the reader controller PCB (PCB1)
• Solutions: 1. Turn OFF and then ON the power. 2. Check the connection between Reader and Printer, and check that the Cable is not open-circuit. 3. Replace the Reader Controller PCB.

• Code: E248-0003
• Description: EEPROM error
  Failure of reading after writing at EEPROM for the reader controller PCB (PCB1)
• Solutions: 1. Turn OFF and then ON the power. 2. Check the connection between Reader and Printer, and check that the Cable is not open-circuit. 3. Replace the Reader Controller PCB.

• Code: E270-0001
• Description: Scanner Unit (Paper Front) VSYNC signal error
  Due to the VSYNC error in the Scanner Unit PCB (Paper Front) which communicates with Reader Controller PCB, VSYNC signal is not sent appropriately, so the image error occurs or the operation stops abnormally.
• Solutions: 1. Turn OFF and then ON the power. 2. Check the connection between Reader Controller PCB and Scanner Unit PCB (Paper Front), and check that the Cable is not open-circuit. 3. Check the connection between Reader and Printer, and check that the Cable is not open-circuit. 4. Replace the Reader Controller PCB. 5. Replace the Scanner Unit (Paper Front).

• Code: E270-0002
• Description: DDI HSYNC error
  Due to the DDI hardware HSYNC signal error, VSYNC signal is not sent appropriately, so the image error occurs or the operation stops abnormally.
• Solutions: 1. Turn OFF and then ON the power. 2. Check the connection between Reader and Printer, and check that the Cable is not open-circuit. 3. Replace the DDI-S Cable between Reader and Printer. 4. Replace the Reader Controller PCB.

• Code: E270-0101
• Description: Scanner Unit (Paper Back) VSYNC signal error (This error occurs on Duplex Color Image Reader Unit-B1 only)
  Due to the VSYNC error in the Scanner Unit PCB (Paper Back) which communicates with Reader Controller PCB, VSYNC signal is not sent appropriately, so the image error occurs or the operation stops abnormally.
• Solutions: 1. Turn OFF and then ON the power. 2. Check the connection between Reader Controller PCB and Scanner Unit PCB (Paper Back), and check that the Cable is not open-circuit. 3. Check the connection between Reader and Printer, and check that the Cable is not open-circuit. 4. Replace the Reader Controller PCB. 5. Replace the Scanner Unit (Paper Back).

• Code: E280-0001
• Description: Communication error between Reader Controller PCB and Scanner Unit (Paper Front)
  Within specified time, communication between Reader Controller PCB and Scanner Unit (Paper Front) cannot be made.
• Solutions: 1. Turn OFF and then ON the power. 2. Check the connection between Reader Controller PCB and Scanner Unit PCB (Paper Front), and check that the Cable is not open-circuit. 3. Check the connection between Reader and Printer, and check that the Cable is not open-circuit. 4. Replace the Reader Controller PCB. 5. Replace the Scanner Unit (Paper Front).

• Code: E280-0002
• Description: Communication error between Reader Controller PCB and Scanner Unit (Paper Front)
  Disconnection of the cable between the Reader Controller PCB and the Scanner Unit (Paper Front) was detected.
• Solutions: 1. Check the connection between Reader Controller PCB and Scanner Unit PCB (Paper Front), and check that the Cable is not open-circuit. 2. Check the connection between Reader and Printer, and check that the Cable is not open-circuit.

• Code: E280-0101
• Description: Communication error between Reader Controller PCB and Scanner Unit (Paper Back) (This error occurs on Duplex Color Image Reader Unit-B1 only)
  Within specified time, communication between Reader Controller PCB and Scanner Unit (Paper Back) cannot be made
• Solutions: 1. Turn OFF and then ON the power. 2. Check the connection between Reader Controller PCB and Scanner Unit PCB (Paper Back), and check that the Cable is not open-circuit. 3. Check the connection between Reader and Printer, and check that the Cable is not open-circuit. 4. Replace the Reader Controller PCB. 5. Replace the Scanner Unit (Paper Back).

• Code: E280-0102
• Description: Communication error between Reader Controller PCB and Scanner Unit (Paper Back) (This error occurs on Duplex Color Image Reader Unit-B1 only)
  Disconnection of the cable between the Reader Controller PCB and the Scanner Unit (Paper Back) was detected.
• Solutions: 1. Check the connection between Reader Controller PCB and Scanner Unit PCB (Paper Back), and check that the Cable is not open-circuit. 2. Check the connection between Reader and Printer, and check that the Cable is not open-circuit.

• Code: E301-0001
• Description: Reading light intensity error
  The light intensity was at the reference level or below at paper front shading.
• Solutions: 1. Execute the service mode (COPIER > FUNCTION > MISC-R > SCANLAMP) and check that the LED of the Scanner Unit (Paper Front) is lit. 2. Check the connection between Scanner Unit (Paper Front) and LED, and check that the Cable is not opencircuit. 3. Check the connection between Reader Controller PCB and Scanner Unit (Paper Front), and check that the Cable is not open-circuit.

• Code: E301-0002
• Description: Reading light intensity error
  The light intensity was at the reference level or below at paper back shading.
• Solutions: 1. Check that the LED of the Scanner Unit (Paper Back) is lit. 2. Check the connection between Scanner Unit (Paper Back) and LED, and check that the Cable is not opencircuit. 3. Check the connection between Reader Controller PCB and Scanner Unit (Paper Back), and check that the Cable is not open-circuit.

• Code: E302-0001
• Description: Error in paper front white shading
  Error in shading RAM access The shading value is out of the specified range.
• Solutions: 1. Check that the LED of the Scanner Unit (Paper Front) is lit. 2. Check the connection between Scanner Unit (Paper Front) and LED, and check that the Cable is not opencircuit. 3. Check the connection between Reader Controller PCB and Scanner Unit (Paper Front), and check that the Cable is not open-circuit. 4. Check the condition of Shading White Plate of the Stream Read Glass (Paper Front) (scratches, dust, soil, etc.). 5. Check if Scanner Unit (Paper Front) detects HP correctly. (If it does not detect correctly, the Scanner Unit reaches to the end when DF is opened.) 6. Replace the Scanner Unit (Paper Front). 7. Replace the Reader Controller PCB.

• Code: E302-0002
• Description: Error in paper front black shading
  Error in shading RAM access The shading value is out of the specified range.
• Solutions: 1. Check that the LED of the Scanner Unit (Paper Front) is lit. 2. Check the connection between Scanner Unit (Paper Front) and LED, and check that the Cable is not opencircuit. 3. Check the condition of Shading White Plate of the Stream Read Glass (Paper Front) (scratches, dust, soil, etc.). 4. Check if Scanner Unit (Paper Front) detects HP correctly. (If it does not detect correctly, the Scanner Unit reaches to the end when DF is opened.) 5. Replace the Scanner Unit (Paper Front). 6. Replace the Reader Controller PCB.

• Code: E302-0101
• Description: Error in paper back white shading
  Error in shading RAM access The shading value is out of the specified range.
• Solutions: 1. Check that the LED of the Scanner Unit (Paper Back) is lit. 2. Check the connection between Scanner Unit (Paper Back) and LED, and check that the Cable is not opencircuit. 3. Check the connection between Reader Controller PCB and Scanner Unit PCB (Paper Back), and check that the Cable is not open-circuit. 4. Check the condition of Shading White Plate of the Scanner Glass (Paper Back) (scratches, dust, soil, etc.). 5. Check if Scanner Unit (Paper Back) detects HP correctly. 6. Replace the Scanner Unit (Paper Back). 7. Replace the Reader Controller PCB.

• Code: E302-0102
• Description: Error in paper back black shading
  Error in shading RAM access The shading value is out of the specified range.
• Solutions: 1. Check that the LED of the Scanner Unit (Paper Back) is lit. 2. Check the connection between Scanner Unit (Paper Back) and LED, and check that the Cable is not opencircuit. 3. Check the condition of Shading White Plate of the Scanner Glass (Paper Back) (scratches, dust, soil, etc.). 4. Check if Scanner Unit (Paper Back) detects HP correctly. 5. Replace the Scanner Unit (Paper Back). 6. Replace the Reader Controller PCB.

• Code: E315-000E
• Description: Image process device error
  Software error of image process device was detected.
• Solutions: 1. Disconnect and then connect the connector on the Main Controller PCB 2 (including SDRAM). 2. Replace the SDRAM. 3. Replace the HDD. 4. Replace the Main Controller PCB 2.

• Code: E350
• Description: System error
• Solutions: Contact the service company office

• Code: E351-0000
• Description: Main Controller PCB 2 communication error
• Solutions: 1. Disconnect and then connect the connector of the Main Controller PCB 2. 2. Replace the Main Controller PCB 2.

• Code: E354
• Description: System error
• Solutions: Contact the service company office

• Code: E355
• Description: System error
• Solutions: Contact the service company office

• Code: E400-0001
• Description: Communication error between Reader Controller PCB and DF Unit
• Solutions: 1. Turn OFF and then ON the power. 2. Check the connection between Reader Controller PCB and DF Driver PCB (Signal Cable and Power Supply Cable), and check that the Cables are not open-circuit. 3. Replace the Cable between Reader Controller PCB and DF Driver PCB. 4. Replace the Reader Controller PCB. 5. Replace the DF Driver PCB.

• Code: E400-0002
• Description: Communication error between Reader Controller PCB and DF Unit
• Solutions: 1. Turn OFF and then ON the power. 2. Check the connection between Reader Controller PCB and DF Driver PCB (Signal Cable and Power Supply Cable), and check that the Cables are not open-circuit. 3. Replace the Cable between Reader Controller PCB and DF Driver PCB. 4. Replace the Reader Controller PCB. 5. Replace the DF Driver PCB.

• Code: E400-0003
• Description: Disconnection of the Flat Cable between the Reader Controller PCB and DF Driver PCB
  Connection of the Flat Cable between the Reader Controller PCB and DF Driver PCB could not be detected.
• Solutions: 1. Turn OFF and then ON the power. 2. Check the connection between Reader Controller PCB and DF Driver PCB (Signal Cable and Power Supply Cable), and check that the Cables are not open-circuit. 3. Replace the cable between Reader Controller PCB and DF Driver PCB. 4. Replace the Reader Controller PCB. 5. Replace the DF PCB.

• Code: E401-0001
• Description: Pickup error
  Pickup Unit is not returned to the home position.
• Solutions: 1. Check that Pickup Unit Lifter HP Sensor flag moves smoothly. 2. Check the connection between DF Driver PCB and Pickup Unit Lifter HP Sensor, and check that the Cable is not open-circuit. 3. Check the operation of Pickup Motor. (Set the service mode: FEEDER > FUNCTION > MTR-CHK > 9. Then, set FEEDER > FUNCTION > MTR-ON.) 4. Replace the DF Driver PCB.

• Code: E401-0002
• Description: Pickup error
  Pickup Unit does not move from the home position.
• Solutions: 1. Check that Pickup Unit Lifter HP Sensor flag moves smoothly. 2. Check the connection between DF Driver PCB and Pickup Unit Lifter HP Sensor, and check that the Cable is not open-circuit. 3. Check the operation of Pickup Motor. (Set the service mode: FEEDER > FUNCTION > MTR-CHK > 9. Then, set FEEDER > FUNCTION > MTR-ON.) 4. Replace the DF Driver PCB.

• Code: E407-0001
• Description: Tray Lifter Motor error
  Tray HP Sensor does not detect ON or OFF within specified time.
• Solutions: 1. Check that after Lifter is lifted fully, it is located in the correct position. (Check the engagement with the Gear.) 2. Check the connection between Tray HP Sensor and DF Driver PCB, and check that the Cable is not opencircuit. 3. Check the operation of Tray Lifter Motor. 4. Replace the DF Driver PCB. 5. Replace the Tray Lifter Motor.

• Code: E407-0002
• Description: Tray Lifter Motor error
  Paper Face Detection Sensor when Lifter is being lifted does not become ON within specified time.
• Solutions: 1. Check that after Lifter is lifted fully, it is located in the correct position. (Check the engagement with the Gear.) 2. Check the Tray Lifter Motor, and also check whether shifting operation is performed normally. 3. Check the connection between Paper Face Detection Sensor and DF Driver PCB, and check that the Cable is not open-circuit. 4. Replace the DF Driver PCB. 5. Replace the Tray Lifter Motor.r

• Code: E412-0005
• Description: Failure in the drive of the DF Drive Cooling Fan
  The DF Cooling Fan was not driven.
• Solutions: 1. Disconnect and then connect the connector. 2. Check if the cable is open circuit. 3. Replace the fan. 4. Replace the DF Driver PCB.

• Code: E412-0006
• Description: DF Cooling Fan kept rotating
  The DF Cooling Fan is not stopped. (Signal is still being sent.)
• Solutions: 1. Disconnect and then connect the connector. 2. Check if the cable is open circuit. 3. Replace the fan. 4. Replace the DF Driver PCB.

• Code: E413-0001
• Description: DF Disengagement Motor error
  Lead Roller 1 disengagement error
• Solutions: 1. Open the ADF Front Cover, and then check the operation of active Disengagement Motor. 2. Check the physical position of Disengaging HP Sensor and its flag. 3. Check that the Cable of Disengaging HP Sensor is not open-circuit. 4. Replace the DF Driver PCB.

• Code: E413-0002
• Description: DF Disengagement Motor error
  Lead Roller 1 disengagement error
• Solutions: 1. Open the ADF Front Cover, and then check the operation of active Disengagement Motor. 2. Check the physical position of Disengaging HP Sensor and its flag. 3. Check that the Cable of Disengaging HP Sensor is not open-circuit. 4. Replace the DF Driver PCB.

• Code: E413-0011
• Description: DF Disengagement Motor error
  Lead Roller 2 disengagement error
• Solutions: 1. Open the ADF Front Cover, and then check the operation of active Disengagement Motor. 2. Check the physical position of Disengaging HP Sensor and its flag. 3. Check that the Cable of Disengaging HP Sensor is not open-circuit. 4. Replace the DF Driver PCB.

• Code: E413-0012
• Description: DF Disengagement Motor error
  Lead Roller 2 disengagement error
• Solutions: 1. Open the ADF Front Cover, and then check the operation of active Disengagement Motor. 2. Check the physical position of Disengaging HP Sensor and its flag. 3. Check that the Cable of Disengaging HP Sensor is not open-circuit. 4. Replace the DF Driver PCB.

• Code: E423-0001
• Description: DF Unit SDRAM error (This error occurs on Duplex Color Image Reader Unit-B1 only)
  SDRAM access error
• Solutions: 1. Turn OFF and then ON the power. 2. Check the connection between Reader and Controller, and check that the Cable is not open-circuit. 3. Replace the Reader Controller PCB.

• Code: E423-0002
• Description: DF Unit SDRAM error (This error occurs on Duplex Color Image Reader Unit-B1 only)
  SDRAM Verify error
• Solutions: 1. Turn OFF and then ON the power. 2. Check the connection between Reader and Controller, and check that the Cable is not open-circuit. 3. Replace the Reader Controller PCB.

• Code: E490-0001
• Description: Different DF model
  Installed DF is not the supported DF.
• Solutions: 1. Using the service mode, check if the installed DF model is the same model which was set in the service mode. 2. Check the connection between Reader Controller PCB and DF Driver PCB, and check that the Cable is not open-circuit. 3. Replace the DF Driver PCB. 4. Replace the Reader Controller PCB.

• Code: E500-0000
• Description: Communication error
  Communication between the controller of the connected device and the Finisher Controller is suspended.
• Solutions: 1. The finisher controller PCB is faulty. 2. The host machine DC Controller PCB (UN1) is faulty.

• Code: E500-0001
• Description: Communication error
  Communication between the controller of the connected device and the Finisher Controller is suspended.
• Solutions: 1. The finisher controller PCB is faulty. 2. The host machine DC Controller PCB (UN1) is faulty.

• Code: E503-0002
• Description: Communication error
  Communication between the Saddle Controller and the Finisher Controller is suspended.
• Solutions: 1. The wiring between the finisher controller PCB and saddle controller PCB is faulty. 2. The finisher controller PCB is faulty. 3. The saddle stitcher controller PCB is faulty.

• Code: E503-0003
• Description: Communication error
  Communication between the Punch Controller and the Finisher Controller is suspended.
• Solutions: 1. The wiring between the finisher controller PCB and host machine DC Controller PCB (UN1) is faulty. 2. The punch controller PCB is faulty. 3. The finisher controller PCB is faulty. 4. The host machine DC Controller PCB (UN1) is faulty.

• Code: E505-0001
• Description: EEPROM error
  The checksum for the finisher controller EEPROM data has an error.
• Solutions: Failure of Finisher Controller PCB.

• Code: E505-0002
• Description: EEPROM error
  The checksum for the punch controller EEPROM data has an error.
• Solutions: 1. Failure of Punch Controller PCB.

• Code: E509-0001
• Description: The combination error of the host machine and finisher
  The unconformed finisher is equipped with the host machine.
• Solutions: 1. The miss-combination of the host machine and finisher 2. The finisher controller PCB is fault. 3. The host machine controller PCB is faulty.

• Code: E514-8001
• Description: Rear end assist home position error
  The stapler does not leave the rear end assist home position when the rear end assist motor has been driven for 3 seconds.
• Solutions: 1. The rear end assist home position sensor (PI109) is faulty. 2. The wiring between the finisher controller PCB and rear end assist motor is faulty. 3. The end assist mechanism is faulty. 4. The rear end assist motor (M109) is faulty. 5. The finisher controller PCB is faulty.

• Code: E514-8002
• Description: Rear end assist home position error
  The stapler does not return to the rear end assist home position when the rear end assist motor has been driven for 3 seconds.
• Solutions: 1. The rear end assist home position sensor (PI109) is faulty. 2. The wiring between the finisher controller PCB and rear end assist motor is faulty. 3. The end assist mechanism is faulty. 4. The rear end assist motor (M109) is faulty. 5. The finisher controller PCB is faulty.

• Code: E519-0002
• Description: Gear change home position error
  The gear change home position sensor does not turn ON when the gear change motor has been driven for 387 pulses.
• Solutions: 1. The gear change home position sensor (PI117) is faulty. 2. The wiring between the finisher controller PCB and gear change motor is faulty. 3. The gear change mechanism is faulty. 4. The gear change motor (M110) is faulty. 5. The finisher controller PCB is faulty.

• Code: E519-8001
• Description: Gear change home position error
  The gear change home position sensor does not turn OFF when the gear change motor has been driven for 387 pulses.
• Solutions: 1. The gear change home position sensor (PI117) is faulty. 2. The wiring between the finisher controller PCB and gear change motor is faulty. 3. The gear change mechanism is faulty. 4. The gear change motor (M110) is faulty. 5. The finisher controller PCB is faulty.

• Code: E520-0001
• Description: Shift Motor fails to move from HP
  At initial rotation, when the Motor rotates for specified period of time and cannot move from HP, it is detected as an error if the same symptom occurs again after the first retry.
• Solutions: 1. Check if the Motor (M4) Connector is physically removed. 2. Check if the Motor failure occurs. 3. Check if the Shift Roller HP Sensor (S2) Connector is physically removed. 4. Check if the Shift Roller HP Sensor (S2) failure occurs.

• Code: E520-0002
• Description: Shift Motor fails to return to HP
  At initial rotation, when the Motor rotates for specified period of time and cannot return to HP, it is detected as an error if the same symptom occurs again after the first retry.
• Solutions: 1. Check if the Motor (M4) Connector is physically removed. 2. Check if the Motor failure occurs. 3. Check if the Shift Roller HP Sensor (S2) Connector is physically removed. 4. Check if the Shift Roller HP Sensor (S2) failure occurs.

• Code: E530-8001
• Description: Front aligning plate home position error
  The aligning plate does not leave the aligningplate front home position sensor when thealignment plate front motor has been driven for 4 seconds
• Solutions: 1. The front aligning plate home position sensor (PI106) is faulty. 2. The wiring between the finisher controller PCB and front aligning plate motor is faulty. 3. The front aligning plate is faulty. 4. The front aligning plate motor (M103) is faulty. 5. The finisher controller PCB is faulty.

• Code: E530-8002
• Description: Front aligning plate home position error
  The aligning plate does not return to aligning plate front home position sensor when the alignment plate front motor has been driven for 4 seconds.
• Solutions: 1. The front aligning plate home position sensor (PI106) is faulty. 2. The wiring between the finisher controller PCB and front aligning plate motor is faulty. 3. The front aligning plate is faulty. 4. The front aligning plate motor (M103) is faulty. 5. The finisher controller PCB is faulty.

• Code: E531-8001
• Description: Staple home position error
  Stapler fails to move from the staple home position although the Staple Motor is driven for a specified period of time.
• Solutions: 1. The wiring between the finisher controller PCB and stapler is faulty. 2. The stapler is faulty. 3. The finisher controller PCB is faulty.

• Code: E531-8002
• Description: Staple home position error
  Stapler fails to move from the staple home position although the Staple Motor is driven for a specified period of time.
• Solutions: 1. The wiring between the finisher controller PCB and stapler is faulty. 2. The stapler is faulty. 3. The finisher controller PCB is faulty.

• Code: E532-0001
• Description: STP Move Motor fails to return to HP
  At initial rotation, when the Motor rotates for specified period of time and cannot return to HP, it is detected as an error if the same symptom occurs again after the first retry.
• Solutions: 1. Check if the Motor (M1) Connector is physically removed. 2. Check if the Motor failure occurs. 3. Check if the Stapler Move HP Sensor (S10) Connector is physically removed. 4. Check if the Stapler Move HP Sensor (S10) failure occurs.

• Code: E532-0002
• Description: STP Move Motor fails to move from HP
  At initial rotation, when the Motor rotates for specified period of time and cannot move from HP, it is detected as an error if the same symptom occurs again after the first retry.
• Solutions: 1. Check if the Motor (M1) Connector is physically removed. 2. Check if the Motor failure occurs. 3. Check if the Stapler Move HP Sensor (S10) Connector is physically removed. 4. Check if the Stapler Move HP Sensor (S10) failure occurs.

• Code: E532-8001
• Description: Stapler shift home position error
  The stapler does not leave the stapler shifthome position when the stapler shift motor hasbeen driven for 5 seconds.
• Solutions: 1. The stapler drive home position sensor (PI110) is faulty. 2. The wiring between the finisher controller PCB and stapler shift motor is faulty. 3. The stapler shift base is faulty. 4. The stapler shift motor (M105) is faulty. 5. The finisher controller PCB is faulty.

• Code: E532-8002
• Description: Stapler shift home position error
  The stapler does not return to the stapler shift home position when the stapler shift motor has been driven for 20 seconds.
• Solutions: 1. The stapler drive home position sensor (PI110) is faulty. 2. The wiring between the finisher controller PCB and stapler shift motor is faulty. 3. The stapler shift base is faulty. 4. The stapler shift motor (M105) is faulty. 5. The finisher controller PCB is faulty.

• Code: E535-8001
• Description: Swing home position error
  The stapler does not leave the swing home position when the swing motor has been driven for 3 seconds.
• Solutions: 1. The swing home position sensor (PI105) is faulty. 2. The wiring between the finisher controller PCB and swing motor is faulty. 3. The swing mechanism is faulty. 4. The swing motor (M106) is faulty. 5. The finisher controller PCB is faulty.

• Code: E535-8002
• Description: Swing home position error
  The stapler does not return to the swing home position when the swing motor has bee driven for 3 seconds.
• Solutions: 1. The swing home position sensor (PI105) is faulty. 2. The wiring between the finisher controller PCB and swing motor is faulty. 3. The swing mechanism is faulty. 4. The swing motor (M106) is faulty. 5. The finisher controller PCB is faulty.

• Code: E537-8001
• Description: Rear aligning plate home position error
  The aligning plate does not leave the aligning plate rear home position sensor when the alignment plate rear motor has been driven for 4 seconds.
• Solutions: 1. The aligning plate rear home position sensor (PI107) is faulty. 2. The wiring between the finisher controller PCB and aligning plate rear motor is faulty. 3. The rear aligning plate is faulty. 4. The rear aligning plate motor (M104) is faulty. 5. The finisher controller PCB is faulty.

• Code: E537-8002
• Description: Rear aligning plate home position error
  The aligning plate does not return to aligning plate rear home position sensor when the alignment plate rear motor has been driven for 4 seconds
• Solutions: 1. The aligning plate rear home position sensor (PI107) is faulty. 2. The wiring between the finisher controller PCB and aligning plate rear motor is faulty. 3. The rear aligning plate is faulty. 4. The rear aligning plate motor (M104) is faulty. 5. The finisher controller PCB is faulty.

• Code: E540-0001
• Description: Tray Lift Motor timeout error
  Unable to complete the operation even after the specified period of time during initial rotation. When the Motor remains in the same area for the specified period of time and the same symptom occurs again after the first retry, it is detected as an error.
• Solutions: 1. Check if the Motor (M11) Connector is physically removed. 2. Check if the Motor failure occurs. 3. Check if the Stack Tray Clock Sensor (S14) Connector is physically removed. 4. Check if the Stack Tray Clock Sensor (S14) failure occurs.

• Code: E540-0005
• Description: Tray Lift Motor clock error
  At initial rotation, when the Tray Lift Motor rotates and clock input is not detected within the specified period of time, it is detected as an error if the same symptom occurs again after the first retry.
• Solutions: 1. Check if the Motor (M11) Connector is physically removed. 2. Check if the Motor failure occurs. 3. Check if the Stack Tray Clock Sensor (S14) Connector is physically removed. 4. Check if the Stack Tray Clock Sensor (S14) failure occurs.

• Code: E540-8001
• Description: Tray 1 time out error
  If the tray does not return to home position when the tray 1 shift motor is driven for 25 seconds. If the tray does not move to other area when tray 1 shift motor is driven for 5 seconds.
• Solutions: 1. The tray 1 shift area sensor PCB is faulty. 2. The wiring between the finisher controller PCB and tray 1 shift motor is faulty. 3. The tray up/down mechanism is faulty. 4. The tray 1 shift motor (M107) is faulty. 5. The finisher controller PCB is faulty.

• Code: E540-8002
• Description: Tray 1 shift area error
  The dangerous area is reached before the tray 1 paper surface sensor detects paper surface during the paper surface detection operation. A discontinuous area is detected during tray operation.
• Solutions: 1. The tray 1 shift area sensor PCB is faulty. 2. The wiring between the finisher controller PCB and tray 1 shift motor is faulty. 3. The tray up/down mechanism is faulty. 4. The tray 1 shift motor (M107) is faulty. 5. The finisher controller PCB is faulty.

• Code: E540-8003
• Description: Swing guide switch/Staple safety switch error
  The swing guide switch or staple safety switch is activated while the tray is operating.
• Solutions: 1. The tray 1 shift area sensor PCB is faulty. 2. The wiring between the finisher controller PCB and tray 1 shift motor is faulty. 3. The tray up/down mechanism is faulty. 4. The tray 1 shift motor (M107) is faulty. 5. The finisher controller PCB is faulty.

• Code: E540-8004
• Description: The tray 1 shift motor clock error
  The FG input cannot be detected when the tray 1 shift motor has been driven for 0.2 second.
• Solutions: 1. The tray 1 shift area sensor PCB is faulty. 2. The wiring between the finisher controller PCB and tray 1 shift motor is faulty. 3. The tray up/down mechanism is faulty. 4. The tray 1 shift motor (M107) is faulty. 5. The finisher controller PCB is faulty.

• Code: E540-8005
• Description: The tray 1 shift motor speed error
  The lock detection signal turns OFF 150 ms after the lock detection signal turned ON.
• Solutions: 1. The tray 1 shift area sensor PCB is faulty. 2. The wiring between the finisher controller PCB and tray 1 shift motor is faulty. 3. The tray up/down mechanism is faulty. 4. The tray 1 shift motor (M107) is faulty. 5. The finisher controller PCB is faulty.

• Code: E540-8006
• Description: The tray 1 shift motor acceleration error
  The lock detection signal does not turn ON when the tray 1 shift motor has been driven for 1 second.
• Solutions: 1. The tray 1 shift area sensor PCB is faulty. 2. The wiring between the finisher controller PCB and tray 1 shift motor is faulty. 3. The tray up/down mechanism is faulty. 4. The tray 1 shift motor (M107) is faulty. 5. The finisher controller PCB is faulty.

• Code: E540-8007
• Description: The tray 1 shift motor error
  The lock detection signal does not turn OFF when the tray 1 shift motor is at a stop.
• Solutions: 1. The tray 1 shift area sensor PCB is faulty. 2. The wiring between the finisher controller PCB and tray 1 shift motor is faulty. 3. The tray up/down mechanism is faulty. 4. The tray 1 shift motor (M107) is faulty. 5. The finisher controller PCB is faulty.

• Code: E542-0001
• Description: Additional Tray Lift Motor timeout error
  Unable to complete the operation even after the specified period of time during initial rotation. When the Motor remains in the same area for the specified period of time and the same symptom occurs again after the first retry, it is detected as an error.
• Solutions: 1. Check if the Motor (M12) Connector is physically removed. 2. Check if the Motor failure occurs. 3. Check if the Additional Tray Clock Sensor (S23) Connector is physically removed. 4. Check if the Additional Tray Clock Sensor (S23) failure occurs.

• Code: E542-0005
• Description: Additional Tray Lift Motor clock error
  At initial rotation, when the Tray Lift Motor rotates and clock signal is not detected within the specified period of time, it is detected as an error if the same symptom occurs again after the first retry.
• Solutions: 1. Check if the Motor (M12) Connector is physically removed. 2. Check if the Motor failure occurs. 3. Check if the Additional Tray Clock Sensor (S23) Connector is physically removed. 4. Check if the Additional Tray Clock Sensor (S23) failure occurs.

• Code: E542-8001
• Description: Tray 2 time out error
  If the tray does not return to home position when the tray 1 shift motor is driven for 25 seconds. If the tray does not move to other area when tray 2 shift motor is driven for 5 seconds.
• Solutions: 1. The Tray 2 shift area sensor PCB is faulty. 2. The wiring between the finisher controller PCB and tray 2 shift motor is faulty. 3. The tray up/down mechanism is faulty. 4. The Tray 2 shift motor (M105) is faulty. 5. The finisher controller PCB is faulty.

• Code: E542-8002
• Description: Tray 2 shift area error
  The upper limit area is reached before the tray 2 paper surface sensor 1 detects the paper surface during paper surface detection operation. A discontinuous area is detected during tray operation. During evacuation operation, arrival at the area beyond the tray 2 paper surface sensor 2 is detected before this sensor detects paper surface.
• Solutions: 1. The tray 2 shift area sensor PCB is faulty. 2. The wiring between the finisher controller PCB and tray 2 shift motor is faulty. 3. The tray up/down mechanism is faulty. 4. The tray 2 shift motor (M105) is faulty. 5. The finisher controller PCB is faulty.

• Code: E542-8004
• Description: The tray 2 shift motor clock error
  The FG input cannot be detected when the tray 2 shift motor has been driven for 0.2 second.
• Solutions: 1. The Tray 2 shift area sensor PCB is faulty. 2. The wiring between the finisher controller PCB and tray 2 shift motor is faulty. 3. The tray up/down mechanism is faulty. 4. The Tray 2 shift motor (M105) is faulty. 5. The finisher controller PCB is faulty.

• Code: E542-8005
• Description: The tray 2 shift motor speed error
  The lock detection signal turns OFF 150 ms after the lock detection signal turned ON.
• Solutions: 1. The tray 2 shift area sensor PCB is faulty. 2. The wiring between the finisher controller PCB and tray 2 shift motor is faulty. 3. The tray up/down mechanism is faulty. 4. The tray 2 shift motor (M105) is faulty. 5. The finisher controller PCB is faulty.

• Code: E542-8006
• Description: The tray 2 shift motor acceleration error
  The lock detection signal does not turn ON when the tray 2 shift motor has been driven for 1 second.
• Solutions: 1. The tray 2 shift area sensor PCB is faulty. 2. The wiring between the finisher controller PCB and tray 2 shift motor is faulty. 3. The tray up/down mechanism is faulty. 4. The tray 2 shift motor (M105) is faulty. 5. The finisher controller PCB is faulty.

• Code: E542-8007
• Description: The tray 2 shift motor error
  The lock detection signal does not turn OFF when the tray 2 shift motor is at a stop.
• Solutions: 1. The tray 2 shift area sensor PCB is faulty. 2. The wiring between the finisher controller PCB and tray 2 shift motor is faulty. 3. The tray up/down mechanism is faulty. 4. The tray 2 shift motor (M105) is faulty. 5. The finisher controller PCB is faulty.

• Code: E567-0001
• Description: Shift Roller Release Motor fails to move from HP
  At initial rotation, when the Motor rotates for specified period of time and cannot move from HP, it is detected as an error if the same symptom occurs again after the first retry.
• Solutions: 1. Check if the Motor (M5) Connector is physically removed. 2. Check if the Motor failure occurs. 3. Check if the Shift Roller Release Sensor (S3) Connector is physically removed. 4. Check if the Shift Roller Release Sensor (S3) failure occurs.

• Code: E567-0002
• Description: Shift Roller Release Motor fails to return to HP
  At initial rotation, when the Motor rotates for specified period of time and cannot return to HP, it is detected as an error if the same symptom occurs again after the first retry.
• Solutions: 1. Check if the Motor (M5) Connector is physically removed. 2. Check if the Motor failure occurs. 3. Check if the Shift Roller Release Sensor (S3) Connector is physically removed. 4. Check if the Shift Roller Release Sensor (S3) failure occurs.

• Code: E56F-0001
• Description: Entrance Roller Release/Stopper HP Motor fails to move from HP
  At initial rotation, when the Motor rotates for specified period of time and cannot move from HP, it is detected as an error if the same symptom occurs again after the first retry.
• Solutions: 1. Check if the Motor (M6) Connector is physically removed. 2. Check if the Motor failure occurs. 3. Check if the Entrance Roller Release/Stopper HP Sensor (S5) Connector is physically removed. 4. Check if the Entrance Roller Release/Stopper HP Sensor (S5) failure occurs.

• Code: E56F-0002
• Description: Entrance Roller Release/Stopper HP Motor fails to return to HP
  At initial rotation, when the Motor rotates for specified period of time and cannot return to HP, it is detected as an error if the same symptom occurs again after the first retry.
• Solutions: 1. Check if the Motor (M6) Connector is physically removed. 2. Check if the Motor failure occurs. 3. Check if the Entrance Roller Release/Stopper HP Sensor (S5) Connector is physically removed. 4. Check if the Entrance Roller Release/Stopper HP Sensor (S5) failure occurs.

• Code: E571-0001
• Description: Gripper Open/Close Motor fails to move from HP
  At initial rotation, when the Motor rotates for specified period of time and cannot move from HP, it is detected as an error if the same symptom occurs again after the first retry.
• Solutions: 1. Check if the Motor (M7) Connector is physically removed. 2. Check if the Motor failure occurs. 3. Check if the Gripper Arm HP Sensor (S13) Connector is physically removed. 4. Check if the Gripper Unit HP Sensor (S7) failure occurs.

• Code: E571-0002
• Description: Gripper Open/Close Motor fails to return to HP
  At initial rotation, when the Motor rotates for specified period of time and cannot return to HP, it is detected as an error if the same symptom occurs again after the first retry.
• Solutions: 1. Check if the Motor (M7) Connector is physically removed. 2. Check if the Motor failure occurs. 3. Check if the Gripper Arm HP Sensor (S13) Connector is physically removed. 4. Check if the Gripper Unit HP Sensor (S7) failure occurs.

• Code: E575-0001
• Description: Gripper Unit Move Motor fails to move from HP
  At initial rotation, when the Motor rotates for specified period of time and cannot move from HP, it is detected as an error if the same symptom occurs again after the first retry.
• Solutions: 1. Check if the Motor (M2) Connector is physically removed. 2. Check if the Motor failure occurs. 3. Check if the Gripper Unit HP Sensor (S7) Connector is physically removed. 4. Check if the Gripper Unit HP Sensor (S7) failure occurs.

• Code: E575-0002
• Description: Gripper Unit Move Motor fails to return to HP
  At initial rotation, when the Motor rotates for specified period of time and cannot return to HP, it is detected as an error if the same symptom occurs again after the first retry.
• Solutions: 1. Check if the Motor (M2) Connector is physically removed. 2. Check if the Motor failure occurs. 3. Check if the Gripper Unit HP Sensor (S7) Connector is physically removed. 4. Check if the Gripper Unit HP Sensor (S7) failure occurs.

• Code: E584-0002
• Description: Shutter home position error
  The stapler does not return to the shutter home position when the stack ejection motor has been driven for 3 seconds.
• Solutions: 1. The shutter home position sensor (PI113) is faulty. 2. The shutter mechanism is faulty. 3. The stack ejection motor (M102), shutter clutch (CL101), ang stack ejection lower roller clutch (CL102) is faulty. 4. The finisher controller PCB is faulty.

• Code: E584-8001
• Description: Shutter home position error
  The stapler does not leave the shutter home position when the stack ejection motor has been driven for 30 seconds.
• Solutions: 1. The shutter home position sensor (PI113) is faulty. 2. The wiring between the finisher controller PCB and stack ejection motor, and between the finisher controller PCB and shutter clutch is faulty. 3. The shutter mechanism is faulty. 4. The stack ejection motor (M102), shutter clutch (CL101), ang stack ejection lower roller clutch (CL102) is faulty. 5. The finisher controller PCB is faulty.

• Code: E590-8001
• Description: Punch home position error
  The puncher does not detect the punch home position sensor when the puncher motor has been driven for 20 msec.
• Solutions: 1. The punch home position sensor (PI63) and punch motor clock sensor (PI62) is faulty. 2. The wiring between the punch controller PCB and sensor is faulty. 3. The punch mechanism is faulty. 4. The punch controller PCB is faulty. 5. The finisher controller PCB is faulty.

• Code: E590-8002
• Description: Punch home position error
  After the motor has been stopped at time of punch motor initialization, the puncher does not detect punch home position sensor.
• Solutions: 1. The punch home position sensor (PI63) and punch motor clock sensor (PI62) is faulty. 2. The wiring between the punch controller PCB and sensor is faulty. 3. The punch mechanism is faulty. 4. The punch controller PCB is faulty. 5. The finisher controller PCB is faulty.

• Code: E591-8001
• Description: Punch scrap empty error
  The voltage of the light received is 2.5 V or less even when the light emitting duty of the scrap full detector sensor has been increased to 66% or more.
• Solutions: 1. The wiring between the scrap full detector PCB and punch controller PCB is faulty. 2. The scrap full detector PCB is faulty. 3. The punch controller PCB is faulty. 4. The finisher controller PCB is faulty.

• Code: E591-8002
• Description: Punch scrap full detection error
  The voltage of the light received is 2.0 V or more even when the light emitting duty of the scrap full detector sensor has been decreased to 0%.
• Solutions: 1. The scrap full detector PCB is faulty. 2. The punch controller PCB is faulty. 3. The finisher controller PCB is faulty.

• Code: E592-8001
• Description: Trailing edge sensor error
  The voltage of the light received is 3.0 V or less even when the light emitting duty of the trailing edge sensor (LED5,PTR5) has been increased to 66% or more.
• Solutions: 1. The wiring between the LED PCB/photosensor PCB and punch controller PCB is faulty. 2. The LED PCB and photosensor PCB is faulty. 3. The punch controller PCB is faulty. 4. The finisher controller PCB is faulty.

• Code: E592-8002
• Description: Trailing edge sensor error
  The voltage of the light received is 2.0 V or more even when the light emitting duty of the trailing edge sensor has been decreased to 0%.
• Solutions: 1. The LED PCB and photosensor PCB is faulty. 2. The punch controller PCB is faulty. 3. The finisher controller PCB is faulty.

• Code: E592-8003
• Description: Horizontal registration sensor 1 error
  The voltage of the light received is 2.5 V or less even when the light emitting duty of the horizontal registration sensor 1 (LED1,PTR1) has been increased to 66% or more.
• Solutions: 1. The wiring between the LED PCB/photosensor PCB and punch controller PCB is faulty. 2. The LED PCB and photosensor PCB is faulty. 3. The punch controller PCB is faulty. 4. The finisher controller PCB is faulty.

• Code: E592-8004
• Description: Horizontal registration sensor 1 error
  The voltage of the light received is 2.0 V or more even when the light emitting duty of the horizontal registration sensor 1 (LED1,PTR1) has been decreased to 0%.
• Solutions: 1. The LED PCB and photosensor PCB is faulty. 2. The punch controller PCB is faulty. 3. The finisher controller PCB is faulty.

• Code: E592-8005
• Description: Horizontal registration sensor 2 error
  The voltage of the light received is 2.5 V or less even when the light emitting duty of the horizontal registration sensor 2 (LED2,PTR2) has been increased to 66% or more.
• Solutions: 1. The wiring between the LED PCB/photosensor PCB and punch controller PCB is faulty. 2. The LED PCB and photosensor PCB is faulty. 3. The punch controller PCB is faulty. 4. The finisher controller PCB is faulty.

• Code: E592-8006
• Description: Horizontal registration sensor 2 error
  The voltage of the light received is 2.0 V or more even when the light emitting duty of the horizontal registration sensor 2 (LED2,PTR2) has been decreased to 0%.
• Solutions: 1. The LED PCB and photosensor PCB is faulty. 2. The punch controller PCB is faulty. 3. The finisher controller PCB is faulty.

• Code: E592-8007
• Description: Horizontal registration sensor 3 error
  The voltage of the light received is 2.5 V or less even when the light emitting duty of the horizontal registration sensor 3 (LED3,PTR3) has been increased to 66% or more.
• Solutions: 1. The wiring between the LED PCB/photosensor PCB and punch controller PCB is faulty. 2. The LED PCB and photosensor PCB is faulty. 3. The punch controller PCB is faulty. 4. The finisher controller PCB is faulty.

• Code: E592-8008
• Description: Horizontal registration sensor 3 error
  The voltage of the light received is 2.0 V or more even when the light emitting duty of the horizontal registration sensor 3 (LED3,PTR3) has been decreased to 0%.
• Solutions: 1. The LED PCB and photosensor PCB is faulty. 2. The punch controller PCB is faulty. 3. The finisher controller PCB is faulty.

• Code: E592-8009
• Description: Horizontal registration sensor 4 error
  The voltage of the light received is 2.5 V or less even when the light emitting duty of the horizontal registration sensor 4 (LED4,PTR4) has been increased to 66% or more.
• Solutions: 1. The wiring between the LED PCB/photosensor PCB and punch controller PCB is faulty. 2. The LED PCB and photosensor PCB is faulty. 3. The punch controller PCB is faulty. 4. The finisher controller PCB is faulty.

• Code: E592-800A
• Description: Horizontal registration sensor 4 error
  The voltage of the light received is 2.0 V or more even when the light emitting duty of the horizontal registration sensor 4 (LED4,PTR4) has been decreased to 0%.
• Solutions: 1. The LED PCB and photosensor PCB is faulty. 2. The punch controller PCB is faulty. 3. The finisher controller PCB is faulty.

• Code: E593-8001
• Description: Horizontal registration home position error
  At time of horizontal registration motor initialization, the punch slide unit does not leave the horizontal home position sensor even when it has been driven for 9 mm.
• Solutions: 1. The horizontal registration home position (PI61) is faulty. 2. The wiring between the punch controller PCB and sensor is faulty. 3. The horizontal registration mechanism is faulty. 4. The horizontal registration motor (M62) is faulty. 5. The punch controller PCB is faulty. 6. The finisher controller PCB is faulty.

• Code: E593-8002
• Description: Horizontal registration home position error
  At time of horizontal registration motor initialization, the punch slide unit does not return to the horizontal registration home position sensor even when the unit has been driven for 37 mm.
• Solutions: 1. The horizontal registration home position (PI61) is faulty. 2. The wiring between the punch controller PCB and sensor is faulty. 3. The horizontal registration mechanism is faulty. 4. The horizontal registration motor (M62) is faulty. 5. The punch controller PCB is faulty. 6. The finisher controller PCB is faulty.

• Code: E5F0-8001
• Description: Paper positioning plate home position error
  The paper positioning plate home positio sensor does not turn ON when the paper positioning plate motor has been driven for 1500 pulses.
• Solutions: 1. The paper positioning plate home position sensor (PI7) is faulty. 2. The positioning plate drive mechanism is faulty. 3. The paper positioning plate motor (M4) is faulty. 4. The saddle stitcher controller PCB is faulty.

• Code: E5F0-8002
• Description: Paper positioning plate home position error
  The paper positioning plate home position sensor does not turn OFF when the paper positioning plate motor has been driven for 300 pulses.
• Solutions: 1. The paper positioning plate home position sensor (PI7) is faulty. 2. Open circuit of the Harness between Finisher Controller PCB and Stack Delivery Motor & between Finisher Controller PCB and Shutter Open/Close Clutch 3. The positioning plate drive mechanism is faulty. 4. The paper positioning plate motor (M4) is faulty. 5. The saddle stitcher controller PCB is faulty.

• Code: E5F1-8001
• Description: Paper folding motor lock error
  The feed speed of the paper fold roller reaches 5 mm/sec or less.
• Solutions: 1. The paper folding motor clock sensor (PI4) and paper folding home position sensor (PI21) is faulty. 2. The paper folding roller drive mechanism is faulty. 3. The paper folding motor (M2) is faulty. 4. The saddle stitcher controller PCB is faulty.

• Code: E5F1-8002
• Description: Paper positioning plate home position error
  The status of Paper Fold Home Position Sensor does not change although the Paper Fold Motor is driven for a specified period of time.
• Solutions: 1. The paper folding motor clock sensor (PI4) and paper folding home position sensor (PI21) is faulty. 2. The paper folding roller drive mechanism is faulty. 3. The paper folding motor (M2) is faulty. 4. The saddle stitcher controller PCB is faulty.

• Code: E5F2-8001
• Description: Guide home position error
  The guide home position sensor does not turn ON when the guide motor has been driven for 700 pulses.
• Solutions: 1. The guide home position sensor (PI13) is faulty. 2. The guide plate drive mechanism is faulty. 3. The guide Motor (M3) is faulty. 4. The saddle stitcher controller PCB is faulty.

• Code: E5F2-8002
• Description: Guide home position error
  The guide home position sensor does not turn OFF when the guide motor has been driven for 50 pulses.
• Solutions: 1. The guide home position sensor (PI13) is faulty. 2. The guide plate drive mechanism is faulty. 3. The guide Motor (M3) is faulty. 4. The saddle stitcher controller PCB is faulty.

• Code: E5F3-8001
• Description: Aligning plate home position error
  The aligning plate home position sensor does not turn ON when the aligning plate motor has been driven for 500 pulses.
• Solutions: 1. The aligning plate home position sensor (PI5) is faulty. 2. The aligning plate drive mechanism is faulty. 3. The aligning motor (M5) is faulty. 4. The saddle stitcher controller PCB is faulty.

• Code: E5F3-8002
• Description: Aligning plate home position error
  The aligning plate home position sensor does not turn OFF when the aligning plate motor has been driven for 50 pulses.
• Solutions: 1. The aligning plate home position sensor (PI5) is faulty. 2. The aligning plate drive mechanism is faulty. 3. The aligning motor (M5) is faulty. 4. The saddle stitcher controller PCB is faulty.

• Code: E5F4-8001
• Description: Stitcher (rear) home position error
  The stitching home position sensor does not turn ON when the stitch motor (rear) has been driven backward for 0.5 sec.
• Solutions: 1. The stitcher home position sensor (rear) (SW5) is faulty. 2. The stitcher (rear) is faulty. 3. The saddle stitcher controller PCB is faulty.

• Code: E5F4-8002
• Description: Stitcher (rear) home position error
  The stitching home position sensor does not turn OFF when the stitch motor (rear) has been driven forward for 0.5 sec.
• Solutions: 1. The stitcher home position sensor (rear) (SW5) is faulty. 2. The stitcher (rear) is faulty. 3. The saddle stitcher controller PCB is faulty.

• Code: E5F5-8001
• Description: Stitcher (front) home position error
  The stitching home position sensor does not turn ON when the stitch motor (front) has been driven forward for 0.5 sec.
• Solutions: 1. The stitcher home position sensor (front) (SW7) is faulty. 2. The stitcher (front) is faulty. 3. The saddle stitcher controller PCB is faulty.

• Code: E5F5-8002
• Description: Stitcher (front) home position error
  The stitching home position sensor does not turn OFF when the stitch motor (front) has been driven backward for 0.5 sec.
• Solutions: 1. The stitcher home position sensor (front) (SW7) is faulty. 2. The stitcher (front) is faulty. 3. The saddle stitcher controller PCB is faulty.

• Code: E5F6-8001
• Description: Paper pushing plate home position error
  The paper pushing plate home position sensor does not turn ON when the paper pushing plate motor has been driven for 0.5 sec.
• Solutions: 1. The paper pushing plate home position sensor (PI14), paper pushing plate top position sensor (PI15), and paper pushing plate motor clock sensor (PI1) is faulty. 2. The paper pushing plate drive mechanism is faulty. 3. The paper pushing plate motor (M8) is faulty. 4. The saddle stitcher controller PCB is faulty.

• Code: E5F6-8002
• Description: Paper pushing plate home position error
  The paper pushing plate home position sensor does not turn OFF when the paper pushing plate motor has been driven for 150 ms.
• Solutions: 1. The paper pushing plate home position sensor (PI14), paper pushing plate top position sensor (PI15), and paper pushing plate motor clock sensor (PI1) is faulty. 2. The paper pushing plate drive mechanism is faulty. 3. The paper pushing plate motor (M8) is faulty. 4. The saddle stitcher controller PCB is faulty.

• Code: E5F6-8003
• Description: Paper pushing plate motor clock error
  The number of pulses detected by the paper pushing plate motor clock sensor is 6 pulses or less.
• Solutions: 1. The paper pushing plate home position sensor (PI14), paper pushing plate top position sensor (PI15), and paper pushing plate motor clock sensor (PI1) is faulty. 2. The paper pushing plate drive mechanism is faulty. 3. The paper pushing plate motor (M8) is faulty. 4. The saddle stitcher controller PCB is faulty.

• Code: E5F6-8004
• Description: Pushing position error
  The paper pushing plate leading edge position sensor does not turn ON when the paper pushing plate motor has been driven for 0.1 sec.
• Solutions: 1. The paper pushing plate home position sensor (PI14), paper pushing plate top position sensor (PI15), and paper pushing plate motor clock sensor (PI1) is faulty. 2. The paper pushing plate drive mechanism is faulty. 3. The paper pushing plate motor (M8) is faulty. 4. The saddle stitcher controller PCB is faulty.

• Code: E5F6-8005
• Description: Pushing position error
  The paper pushing plate leading edge position sensor does not turn OFF when the paper pushing plate motor has been driven for 0.5 sec.
• Solutions: 1. The paper pushing plate home position sensor (PI14), paper pushing plate top position sensor (PI15), and paper pushing plate motor clock sensor (PI1) is faulty. 2. The paper pushing plate drive mechanism is faulty. 3. The paper pushing plate motor (M8) is faulty. 4. The saddle stitcher controller PCB is faulty.

• Code: E602
• Description: Error in HDD
• Solutions:

• Code: E604-0512
• Description: Faulty/insufficient image memory (Main Controller PCB1)
  No necessary memory at Main Controller PCB 1
• Solutions: Make the Memory capacity at Main Controller PCB 1 as indicated by 0512.

• Code: E604-1024
• Description: Faulty/insufficient image memory (Main Controller PCB1)
  No necessary memory at Main Controller PCB 1
• Solutions: Make the Memory capacity at Main Controller PCB 1 as indicated by 1024.

• Code: E604-1536
• Description: Faulty/insufficient image memory (Main Controller PCB1)
  No necessary memory at Main Controller PCB 1
• Solutions: Make the Memory capacity at Main Controller PCB 1 as indicated by 1536.

• Code: E610-0001
• Description: The Encryption Board does not exist.
  No Encryption Board was detected.
• Solutions: 1. Check that the Encryption Board is installed properly. (Perform the installation procedure) 2. Replace the Encryption Board.

• Code: E611-0000
• Description: Error code to prevent repeated retransmission at power down during fax transmission
  When the power is down during fax transmission, this machine resends the fax at the next power-on. However, the operation (retransmission => rebooting => retransmission) might be repeated due to the damage on SRAM at the power down. To prevent this symptom, this error code is displayed when this operation is repeated in a short term.
• Solutions: 1. Execute service mode > COPIER> FUNCTION > CLEAR > FXTX-CLR. (This service mode can be used only when the System is ver. 30.30 or later) 2. Turn OFF and then ON the main power switch. [Points to Note When Clearing MN-CON] Execution of clearing MN-COM deletes all data in Address Book, Forwarding Settings, Settings/Registration (Preferences), Adjustment/Maintenance, Function Settings, Set Destination, Management Settings, TPM Settings, etc. Before execution of this operation, ask user to back up the data and get approval for this operation. When clearing MN-CON while any login application other than Default Authentication is, error such as not displayed login screen occurred. In this case, access SMS once and switch login application to Default Authentication to recover to the normal status.

• Code: E613-0512
• Description: Faulty/insufficient image memory (Main Controller PCB2)
  No necessary memory at Main Controller PCB 2
• Solutions: Make the Memory capacity at Main Controller PCB 2 as indicated by 0512.

• Code: E613-1024
• Description: Faulty/insufficient image memory (Main Controller PCB2)
  No necessary memory at Main Controller PCB 2
• Solutions: Make the Memory capacity at Main Controller PCB 2 as indicated by 1024.

• Code: E613-1536
• Description: Faulty/insufficient image memory (Main Controller PCB2)
  No necessary memory at Main Controller PCB 2
• Solutions: Make the Memory capacity at Main Controller PCB 2 as indicated by 1536.

• Code: E615-0001
• Description: Self test error of encryption module
  A self test of the Ipsec Board was conducted, and an error was detected. The encryption module is broken.
• Solutions: Upgrade the system after HDD format. When this error occurs, normal network communication cannot be guaranteed.

• Code: E674-0001
• Description: Failure in communication of FAX board
  Error is detected for specified number of times in communication with FAX board.
• Solutions: 1. Check the connection between FAX Board and Main controller PCB. 2. Replace the FAX Board. 3. Replace the Main Controller PCB. (Main Controller PCB 2 for 1-line Fax Board, and Main Controller PCB 1 for 2-/3-/4-line Fax Board)

• Code: E674-0004
• Description: Failure in communication of FAX board
  Failure in access of the modem IC which is used with OnBoardFax
• Solutions: 1. Check the connection between FAX Board and Main controller PCB. 2. Replace the FAX Board. 3. Replace the Main Controller PCB. (Main Controller PCB 2 for 1-line Fax Board, and Main Controller PCB 1 for 2-/3-/4-line Fax Board)

• Code: E674-0008
• Description: Failure in communication of FAX board
  Failure in access of the port IC that is be used with OnBoardFax
• Solutions: 1. Check the connection between FAX Board and Main controller PCB. 2. Replace the FAX Board. 3. Replace the Main Controller PCB. (Main Controller PCB 2 for 1-line Fax Board, and Main Controller PCB 1 for 2-/3-/4-line Fax Board)

• Code: E674-000C
• Description: Failure in communication of FAX board
  Failure is detected in access of the modem IC and port IC that are used with OnBoardFax
• Solutions: 1. Check the connection between FAX Board and Main controller PCB. 2. Replace the FAX Board. 3. Replace the Main Controller PCB. (Main Controller PCB 2 for 1-line Fax Board, and Main Controller PCB 1 for 2-/3-/4-line Fax Board)

• Code: E674-0010
• Description: Failure in communication of FAX board
  Failure in opening of the timer device to be used with OnBoard Fax
• Solutions: Replace the Main Controller PCB. (Main Controller PCB 2 for 1-line Fax Board, and Main Controller PCB 1 for 2-/3-/4-line Fax Board)

• Code: E674-0011
• Description: Failure in communication of FAX board
  Failure in starting of the timer device which is used with OnBoardFax
• Solutions: Replace the Main Controller PCB. (Main Controller PCB 2 for 1-line Fax Board, and Main Controller PCB 1 for 2-/3-/4-line Fax Board)

• Code: E674-0030
• Description: Failure in communication of FAX board
  Error in checksum of USB-FAX MAINROM
• Solutions: Get in the download mode from the Service Mode when the power is turned ON and execute downloading of USBFAX MAINROM.

• Code: E674-0100
• Description: Failure in communication of FAX board
  Logging was failed after completion of fax communication.
• Solutions: Turn OFF and then ON the power. The logs collected so far are deleted.

• Code: E674-0200
• Description: Failure in communication of FAX board
  An error occurred when accessing the HDD.
• Solutions: 1. Turn OFF and then ON the power. 2. Format and upgrade the entire HDD. 3. Replace the HDD. 4. Replace the Main Controller PCB. (Main Controller PCB 2 for 1-line Fax Board, and Main Controller PCB 1 for 2-/3-/4-line Fax Board)

• Code: E677-0010
• Description: Failure in Print Server
  Failure was detected in operation of the CPU fan on the print server.
• Solutions: 1. Replace the board of the print server. 2. Reinstall the Print Server

• Code: E677-0080
• Description: Failure in Print Server
  Error is detected at the Mother Board check when print server is started.
• Solutions: 1. Check the cable connection and turn OFF and then ON the power. 2. Reenter the job. 3. Reinstall the print server.

• Code: E710-0001
• Description: Error in initialization of IPC (Ctrl)
  Failed to be at ready status within 3 sec after IPC chip has been started.
• Solutions: Check the connection between DC Controller PCB and Finisher, and check that the Cable is not open-circuit.

• Code: E711-0001
• Description: Error in register of IPC (Ctrl)
  Set 4 errors within 1.5 sec in register IPC chip.
• Solutions: Check the cable.

• Code: E711-0002
• Description: Error in IPC communication
  Initial communication error with the Finisher
• Solutions: Check the connector connected to the Finisher.

• Code: E713-0001
• Description: Error in IPC communication
  When receiving retransmission request for 3 times in a row.
• Solutions: Check the connector connected to the Finisher.

• Code: E713-0002
• Description: Error in IPC communication
  When detecting CRC error at transmission.
• Solutions: Check the connector connected to the Finisher.

• Code: E713-0004
• Description: Error in IPC communication
  When not receiving data for more than specified time
• Solutions: Check the connector connected to the Finisher.

• Code: E713-0008
• Description: Error in IPC communication
  When checksum of the received data is not correct.
• Solutions: Check the connector connected to the Finisher.

• Code: E713-0010
• Description: Error in UFDI communication
  Neither ACK nor NAK is returned for specified times in a row.
• Solutions: Check the connector connected to the Finisher.

• Code: E713-0011
• Description: Error in UFDI communication
  NAK is returned for specified times in a row.
• Solutions: Check the connector connected to the Finisher.

• Code: E713-0020
• Description: UFDI communication error
  BCC of the reception data is invalid for specified number of times in a row.
• Solutions: Check the connection of the Connector with Finisher.

• Code: E713-0021
• Description: Error in UFDI communication
  Timeout before the completion of reception for specified times in a row.
• Solutions: Check the connector connected to the Finisher.

• Code: E713-0022
• Description: Error in UFDI communication
  Undefined error for specified times in a row at reception.
• Solutions: Check the connector connected to the Finisher.

• Code: E719-0001
• Description: Error in Coin Vendor.
  Error in starting of the CoinVendor – The Coin Vendor, which should have been connected before the power was turned OFF, is not connected when the power is turned ON.
• Solutions: Check the connection between charging management equipment and machine, and check that the Cable is not open-circuit. Clear the error while the charging management equipment is connected to operate and when switching to the operation without charging management equipment. (To prevent the misuse by removing the charging management equipment, this error code is displayed.)

• Code: E719-0002
• Description: Error in Coin Vendor.
  Error in IPC when CoinVendor is running. – In the case of disconnection of IPC or an error in which IPC communication failed to be recovered. – When disconnection of the pickup delivery signal is detected. – When illegal connection is detected (short-circuit with Tx and Rx of IPC)
• Solutions: Check the connection between charging management equipment and machine, and check that the Cable is not open-circuit. Clear the error while the charging management equipment is connected to operate and when switching to the operation without charging management equipment. (To prevent the misuse by removing the charging management equipment, this error code is displayed.)

• Code: E719-0003
• Description: Error in Coin Vendor.
  – In the case of communication error with the coin vendor while obtaining the unit price at start-up.
• Solutions: Check the connection between charging management equipment and machine, and check that the Cable is not open-circuit. Clear the error while the charging management equipment is connected to operate and when switching to the operation without charging management equipment. (To prevent the misuse by removing the charging management equipment, this error code is displayed.)

• Code: E719-0011
• Description: Error in Coin Vendor.
  Error in starting of NewCardReader – NewCardReader, which should have been connected before the power was turned OFF, is not connected when the power is turned ON.
• Solutions: Check the connection between charging management equipment and machine, and check that the Cable is not open-circuit. Clear the error while the charging management equipment is connected to operate and when switching to the operation without charging management equipment. (To prevent the misuse by removing the charging management equipment, this error code is displayed.)

• Code: E719-0012
• Description: Error in Coin Vendor.
  Error in IPC when NewCardReader is running. – In the case of disconnection of IPC or an error in which IPC communication failed to be recovered.
• Solutions: Check the connection between charging management equipment and machine, and check that the Cable is not open-circuit. Clear the error while the charging management equipment is connected to operate and when switching to the operation without charging management equipment. (To prevent the misuse by removing the charging management equipment, this error code is displayed.)

• Code: E719-0031
• Description: Error in serial communication at the start of the New Card Reader
  Failure in communication with the serial New Card Reader at start-up.
• Solutions: – Check if the cable of the serial New Card Reader is disconnected. – Take out the serial New Card Reader. – COPIER > Function > CLEAR > CARD – COPIER > Function > CLEAR > ERR

• Code: E719-0032
• Description: Error in serial communication at the start of the New Card Reader
  Communication failed in the middle of the operation although communication with the serial New Card Reader was successful at start-up.
• Solutions: – Check if the cable of the serial New Card Reader is disconnected.

• Code: E720-0001
• Description: Error due to non-compatible Finisher
  Non-compatible Finisher was connected.
• Solutions: Connect either the Staple Finisher-J1 or Saddle Stitch Finisher-J1.

• Code: E730-1001
• Description: Error in PDL software
  Initialization error.
• Solutions: 1. Execute the PDL reset process. 2. Turn OFF and then ON the power.

• Code: E730-100A
• Description: Error in PDL software
  Fatal system error occurs.
• Solutions: 1. Execute the PDL reset process. 2. Turn OFF and then ON the power.

• Code: E730-A006
• Description: Error in PDL communication
  PDL fails to respond. No response from PDL due to Controller firmware, not installed, etc.
• Solutions: 1. Execute the PDL reset process. 2. Turn OFF and then ON the power. 3. Check the connection of Main Controller PCB 2. 4. Reinstall the controller firmware. 5. Replace the Main Controller PCB 1.

• Code: E730-A007
• Description: Mismatch in PDL version
  Mismatch of version between the control software of the host machine and PDL control software.
• Solutions: Execute overall system format and installation.

• Code: E730-B013
• Description: Error in PDL embedded font
  Font data is corrupted.
• Solutions: 1. Turn OFF and then ON the power. 2. Reinstall the system. 3. Execute overall system format and installation.

• Code: E730-C000
• Description: Error in initialization
  An error, such as memory acquisition failure, occurs at initialization.
• Solutions: Execute overall system format and installation. Replace the Main Controller PCB1.

• Code: E730-C001
• Description: Error in HDD access
  An error occurs at HDD access.
• Solutions: Execute overall system format and installation. Replace the HDD. Replace the Main Controller PCB 2. Replace the Main Controller PCB 1.

• Code: E731-3000
• Description: Error in Main Controller PCB 2
  Unable to recognize the SURF Board.
• Solutions: 1. Check the connection of the Main Controller PCB 2. 2. Replace the Main Controller PCB 2. 3. Replace the Main Controller PCB 1.PCB 1.

• Code: E731-3001
• Description: Error in Main Controller PCB 2
  Failure of SURF initialization.
• Solutions: 1. Check the connection of the Main Controller PCB 2. 2. Replace the Main Controller PCB 2. 3. Replace the Main Controller PCB 1.PCB 1.

• Code: E731-3002
• Description: Error in Main Controller PCB 2
  Failure of SURF initialization.
• Solutions: 1. Check the connection of the Main Controller PCB 2. 2. Replace the Main Controller PCB 2. 3. Replace the Main Controller PCB 1.PCB 1.

• Code: E731-3015
• Description: Error in Main Controller PCB 2
  Video data is not transmitted to CL1-G even though there is no problem in the software.
• Solutions: 1. Turn OFF and then ON the power. 2. Replace the Main Controller PCB 2. 3. Replace the Main Controller PCB 1.

• Code: E732-0001
• Description: Error in scanner communication
  Error in DDI-S communication
• Solutions: 1. Check the connector connecting to the Scanner. 2. Check the power of the Scanner ->whether to perform initialization at start-up? 3. Replace the Rcon, the Scanner Board or the Main controller PCB 2.

• Code: E732-0021
• Description: Error in scanner communication
  Error in DDI-S communication
• Solutions: 1. Check the connector connecting to the Scanner. 2. Check the power of the Scanner ->whether to perform initialization at start-up? 3. Replace the Rcon, the Scanner Board or the Main controller PCB 2.

• Code: E732-0021
• Description: Error in scanner communication
  Error in DDI-S communication
• Solutions: 1. Check the connector connecting to the Scanner. 2. Check the power of the Scanner ->whether to perform initialization at start-up? 3. Replace the Rcon, the Scanner Board or the Main controller PCB 2.

• Code: E732-8888
• Description: ADF setting error
  ADF which was not the one set in service mode was detected.
• Solutions: Turn OFF and then ON the power. At restart, select COPIER> OPTION> CUSTOM> SCANTYPE, and change the setting to the setting of ADF which is currently installed.

• Code: E733-0000
• Description: Error in printer communication
  Communication with the printer failed at start-up.
• Solutions: 1. Check the connector connecting to the Printer. 2. Check the power of the Printer -> whether to perform initialization at start-up? 3. Replace the Dcon or the Main controller PCB 2.

• Code: E733-0001
• Description: Error in printer communication
  Error in DDI-P communicatione
• Solutions: 1. Check the connector connecting to the Printer. 2. Check the power of the Printer -> whether to perform initialization at start-up? 3. Replace the Dcon or the Main Controller PCB 2.

• Code: E733-0002
• Description: Error in printer communication
  Error in DDI-P communication
• Solutions: 1. Check the connector connecting to the Printer. 2. Check the power of the Printer -> whether to perform initialization at start-up? 3. Replace the Dcon or the Main Controller PCB 2.

• Code: E740-0002
• Description: Failure in Ethernet Board
  Incorrect MAC address
• Solutions: Replace the LAN card.

• Code: E740-0003
• Description: Failure in Ethernet Board
  Incorrect MAC address
• Solutions: Replace the LAN card.

• Code: E744-0001
• Description: Failure in language file
  Mismatched version between the HDD and the Bootable
• Solutions: Reinstall the correct language file using SST or USB memory reinstall the entire software.

• Code: E744-0002
• Description: Failure in language file
  Oversized language file in HDD
• Solutions: Format the HDD and reinstall the software because there can be more than necessary language files.

• Code: E744-0003
• Description: Failure in language file
  Unable to find the language which should be switched and described in Config.txt in the HDD.
• Solutions: Reinstall the software.

• Code: E744-0004
• Description: Failure in language file
  Unable to switch to the language in the HDD.
• Solutions: Reinstall the software.

• Code: E744-2000
• Description: Controller firmware mismatch
  Invalid controller firmware was detected.
• Solutions: This error normally does not occur. This error occurs when using the HDD which was used with another model. Replace the HDD with the one which was originally installed or a new one for the model.

• Code: E744-4000
• Description: Model information mismatch
  Mismatch of model information between the Main Controller PCB 1 and the DC Controller is detected.
• Solutions: This error occurs only when replacing the DC Controller. By returning the original PCB, this error can be recovered. (If other error code is displayed, see the corresponding error code.) If it is not recovered, replace the DC Controller to a new one. DC Controller PCB does not have model information at the time of shipment. Model information is written when installing the PCB to the host machine. Therefore, the DC Controller PCB which was installed to imageRUNNER ADVANCE C5250 can be installed only to imageRUNNER ADVANCE C5250.

• Code: E746-0011
• Description: Voice Board error
  Because both the voice composition board and the composition recognition board are inserted.
• Solutions: Insert only 1 board of the appropriate voice board.

• Code: E746-0021
• Description: Image Analysis Board error
  Self-check NG of Image Analysis Board (PCB used for PCAM)
• Solutions: 1. Replace the Image Analysis Board (PCB used for PCAM) 2. Remove the Image Analysis Board and go to the following service mode: COPIER>OPTION>LCNSTR> ST-JBLK (Lv2). Change the value of ST-JBLK from 1 to 0, and turn OFF and then ON the main power.

• Code: E746-0022
• Description: Image Analysis Board error
  Different version of Image Analysis Board (PCB used for PCAM)
• Solutions: 1. Update the firmware of the Option Board. 2. Remove the Image Analysis Board and go to the following service mode: COPIER>OPTION>LCNSTR> ST-JBLK (Lv2). Change the value of ST-JBLK from 1 to 0, and turn OFF and then ON the main power.

• Code: E746-0023
• Description: Image Analysis Board error
  No response from Image Analysis Board (PCB used for PCAM)
• Solutions: 1. Check to see if the Option Board is properly inserted. 2. Turn OFF and then ON the power. 3. If the above measure does not solve the problem, replace the Option Board. 4. Remove the Image Analysis Board and go to the following service mode: COPIER>OPTION>LCNSTR> ST-JBLK (Lv2). Change the value of ST-JBLK from 1 to 0, and turn OFF and then ON the main power.

• Code: E746-0024
• Description: Image Analysis Board error
  Failure in behavior of Image Analysis Board (PCB used for PCAM)
• Solutions: 1. Turn OFF and then ON the power. 2. If the above measure does not solve the problem, replace the Option Board. 3. Remove the Image Analysis Board and go to the following service mode: COPIER>OPTION>LCNSTR> ST-JBLK (Lv2). Change the value of ST-JBLK from 1 to 0, and turn OFF and then ON the main power.

• Code: E746-0031
• Description: TPM error
  Error in hardware
• Solutions: Replace the TPM chip.

• Code: E746-0032
• Description: TPM error
  Mismatched data in TPM
• Solutions: Format the system. Format the HDD using SST or USB memory, and download the system software. For details, see Chapter 6: Upgrading. For your reference, the method using USB memory is described below. 1. Prepare the USB memory which system software was registered. 2. Execute the following service mode: COPIER>FUNCTION>SYSTEM>DOWNLOAD to enter the download mode. 3. Insert the USB memory to the equipment. 4. Execute [4]: Format HDD in the main menu. 5. After formatting is completed, the machine reboots automatically and starts with the download mode. 6. Execute [1]: Upgrade (Auto) in the main menu. 7. System software is downloaded and the machine restarts automatically.

• Code: E746-0033
• Description: TPM error
  Error that can be recovered
• Solutions: When the TPM key was backed up, it can be restored. 1. Connect the USB memory which stores the TPM key. 2. Go to Management Settings > Data Management > TPM Settings, and then click Restore TPM Key. 3. Enter the password set at backup operation. 4. When the restoration completion screen is displayed, click OK. Remove the USB memory, and turn OFF and then ON the main power. When the TPM key was not backed up: Formatting the system is required.

• Code: E746-0034
• Description: TPM auto recovery error
  The error occurs when clearing HDD while TPM setting is ON.
• Solutions: It is recovered by turning OFF and then ON the power.

• Code: E746-0035
• Description: TPM version error
  TPM which cannot be used in this machine was installed.
• Solutions: Install the supported TPM.

• Code: E747
• Description: Error in Main Controller PCB2
• Solutions: 1. Check contact of ScanI/F cable. Check contact of the Bypass PCB or Open I/F PCB. Check contact of SDRAM at Main Controller PCB2. 2. Replace the Bypass PCB or Open I/F PCB 3. Replace the SDRAM at Main Controller PCB2 4. Replace the Main Controller PCB2 5. Replace the HDD (replace the new encryption board)

• Code: E748-2010
• Description: Error in Flash PCB
  Unable to find the IPL (startup program).
• Solutions: Contact to the sales companies.

• Code: E748-2011
• Description: Error in Flash PCB
  Unable to find the kernel.
• Solutions: Contact to the sales companies.

• Code: E748-2012
• Description: Error in Flash PCB
  Unable to mount the Linux system at starting service mode, or there is no system start script.
• Solutions: Contact to the sales companies.

• Code: E748-2021
• Description: Error in access of Main Controller PCB 2
  Necessary H/W on the Main Controller PCB 2 is not found.
• Solutions: 1. Clean the terminal of the Main Controller PCB 2, and disconnect and then connect it. 2. Clean the terminal of the Main Controller PCB 1, and disconnect and then connect it. 3. Replace the Main Controller PCB 2.

• Code: E748-2022
• Description: Error in access of Main Controller PCB 2
  Necessary H/W on the Main Controller PCB 2 is not found.
• Solutions: 1. Remove and then insert the Main Controller PCB 1 and the Main Controller PCB 2 . 2. Replace the Main Controller PCB 1 and the Main Controller PCB 2.

• Code: E748-2023
• Description: Error in access of Main Controller PCB 2
  Unable to initialize the memory DDR2-SDRAM on the Main Controller PCB 2.
• Solutions: 1. Clean the terminal of the DDR2-SDRAM , and disconnect and then connect it. 2. Replace the DDR2-SDRAM.

• Code: E748-2024
• Description: Error in access of Main Controller PCB 2
  CPU on the Main Controller PCB 2 fails to complete the initialization.
• Solutions: 1. Clean the terminal of DDR2-SDRAM, and remove and then install the DDR2-SDRAM. 2. Check power state of Main Controller PCB 2 and check around the connector. 3. Check power state of the Riser PCB and check around the connector. 4. Replace the Main Controller PCB 2. 5. Replace the Riser PCB. 6. Replace the Main Controller PCB 1.

• Code: E748-2025
• Description: Error in access of Main Controller PCB 2
  Disconnection of the Bypass PCB was detected.
• Solutions: Remove and then install the Bypass PCB.

• Code: E748-2026
• Description: Error in access of Main Controller PCB 2
  Disconnection of the Image Processing Sub PCB was detected.
• Solutions: Remove and then install the Image Processing Sub PCB.

• Code: E748-9000
• Description: System error
• Solutions: Contact to the sales companies.

• Code: E749-0006
• Description: Restart direction due to configuration change
  The option such as the Finisher and Paper Deck was installed or removed when all of following conditions were met and the machine configuration is changed when the main power switch is turned ON. – Settings/Registration > Preferences > Timer/Energy Settings > Quick Startup at Power-on > ON – The Main Power Switch is turned OFF – The power plug of the machine is connected to the output. – The breaker is ON
• Solutions: It is recovered by turning OFF and then ON the main power. CAUTION This machine provides power to some PCBs even when in the main power OFF status. The power supply is not completely OFF by just turning OFF the main power switch and therefore, the machine is unable to detect a configuration change. When disconnecting and then connecting a connector, always disconnect the power plug or turn the breaker OFF. Refer to the Service Manual > Chapter 2 > External and Controls > Quick Startup for details.

• Code: E753-0001
• Description: Download Error
  System Software Update Error Error occurs when updating system software of uninstalled options
• Solutions: 1. Check the log to find where the download error has been occurred. FIN_XX Staple Finisher-XX/Booklet Finisher-XX IFN_XX Inner Finisher-XX G3CCB Super G3 FAX Board G3CCM Super G3 FAX Board When any of the above system software is displayed, check if the target option has been installed. When the target option has not been installed: Turn OFF and then ON the main power supply to restore (since there is no system software to be updated.). When the target option has been installed: Check if the accessory is correctly installed and if the target system software to be downloaded is for the installed option. Then download the appropriate system software again.

• Code: E760-0001
• Description: Main Controller PCB 2 internal error
• Solutions: 1. Turn OFF and then ON the power. 2. Remove and then reinstall the Main Controller PCB 2. 3. Disconnect and then connect the connector connected to the Main Controller PCB 2. 4. Replace the Main Controller PCB 2.

• Code: E804-0000
• Description: Error in Power Supply Fan
  Lock of the Power Supply Fan was detected
• Solutions: 1. Check power distribution to the Fan. 2. Replace the Fan.

• Code: E805-0000
• Description: Error in Fixing Heat Exhaust Fan 2
  1. After the power of the Host Machine has been turned ON, rotation of the Fixing Heat Exhaust Fan 2 (FM2) was detected before turning ON the fan. 2. There is no rotation signal while the Fixing Heat Exhaust Fan 2 (FM2) is rotating.
• Solutions: 1. Check the Fixing Heat Exhaust Fan 2 (FM2) harness (to see if the harness is caught, disconnected or physically removed). 2. Check the fuse of the Pickup Feed Driver PCB (UN2). 3. Replace the Pickup Feed Driver PCB (UN2). 4. Replace the Fixing Heat Exhaust Fan 2 (FM2).

• Code: E805-0001
• Description: Error in Fixing Heat Exhaust Fan 1
• Solutions: 1. After the power of the Host Machine has been turned ON, rotation of the Fixing Heat Exhaust Fan 1 (FM1) was detected before turning ON the fan. 2. There is no rotation signal while the Fixing Heat Exhaust Fan 1 (FM1) is rotating.

• Code: E806-0000
• Description: Error in Delivery fan 1
  1. Failure in the Connect signal when the fan was turned OFF. 2. Failure detected while the fan is rotating.
• Solutions: 1. Check the fan harness (to see if the harness is caught, disconnected or physically removed). 2. Replace the Pickup Feed Driver PCB (UN2). 3. Replace the Delivery Fan (FM7).

• Code: E806-0001
• Description: Error in Delivery fan 2
  1. After the power of the Host Machine has been turned ON, rotation of the fan was detected before turning ON the fan. 2. There is no rotation signal while the fan is rotating.
• Solutions: 1. Check the fan harness (to see if the harness is caught, disconnected or physically removed). 2. Replace the Pickup Feed Driver PCB (UN2). 3. Replace the Delivery Fan 2 (FM9).

• Code: E806-0002
• Description: Error in Secondary Transfer Exhaust Fan
  1. After the power of the Host Machine has been turned ON, rotation of the fan was detected before turning ON the fan. 2. There is no rotation signal while the fan is rotating.
• Solutions: 1. Check the fan harness (to see if the harness is caught, disconnected or physically removed). 2. Replace the Pickup Feed Driver PCB (UN2). 3. Replace the Secondary Transfer Exhaust Fan (FM8).

• Code: E807-0000
• Description: Error in Process cartridge fan (rear)
  1. After the power of the Host Machine has been turned ON, rotation of the fan was detected before turning ON the fan. 2. There is no rotation signal while the fan is rotating.
• Solutions: 1. Check the fan harness (to see if the harness is caught, disconnected or physically removed). 2. Replace the Relay Board. 3. Replace the fan.

• Code: E807-0001
• Description: Error in Process cartridge fan (front)
  1. After the power of the Host Machine has been turned ON, rotation of the fan was detected before turning ON the fan. 2. There is no rotation signal while the fan is rotating.
• Solutions: 1. Check the fan harness (to see if the harness is caught, disconnected or physically removed). 2. Replace the Pickup Feed Driver PCB (UN2). 3. Replace the fan.

• Code: E808-0000
• Description: Error in Zero Cross
  Zero Cross failed to be detected for 50ms or more while the fixing relay was ON.
• Solutions: 1. Replace the AC Driver (UN6). 2. Check the cycle of the input voltage (failure in powerperipheral area of the customer. Ask the customer to perform the power supply work).

• Code: E811-0000
• Description: Fuse cutoff error in Process Cartridge
  Fuse cannot be cut off (disconnect) although it is tried to be cut off.
• Solutions: 1. Turn OFF and then ON the power. 2. Check the resistance value of the Fuse on Drum. 3. Replace the Drum.

• Code: E811-0001
• Description: Error in 24V of the drum new/old detection.
• Solutions: 1. Check the FUSE_5 on the Pickup Feed Driver PCB (UN2). 2. Replace the Pickup Feed Driver PCB (UN2).

• Code: E840-0000
• Description: Error in shutter for Fixing Edge Cooling Fan (if the HP failed to be detected when the error occurred).
  Failed to detect that the fan shutter has moved to the specified position when moving the fan shutter from anywhere other than the HP.
• Solutions: 1. Check the harness of the Shutter Motor (M27), the Shutter HP Sensor (PS31) and the Shutter Position Sensor (PS32) (to see if the harness is caught, disconnected or physically removed). 2. Replace the Pickup Feed Driver PCB (UN2). 3. Replace the Shutter Motor, the Shutter HP Sensor or the Shutter Position Sensor.

• Code: E880-0001
• Description: Error in Controller Fan
  Fan lock of the Controller CPU cooling fan was detected
• Solutions: Check if the connector is connected. If the connection was found OK, replace the Controller Fan 3 (FM13).

• Code: E880-0003
• Description: Error in Controller Fan
  Riser PCB Fan was detected to be locked.
• Solutions: Check if the connector is connected. If the connection was found OK, replace the Controller Fan 1 (FM11).

• Code: E880-0005
• Description: Error in Controller Fan
  Fan lock of the HDD Cooling Fan was detected
• Solutions: Check if the connector is connected. It the connection is OK, replace the HDD Cooling Fan (FM14).

• Code: E881-0001
• Description: CPU abnormal temperature rising error
  It was detected that CPU was 100 deg C or more.
• Solutions: When it is detected that the temperature of the CPU is 100 deg C or more, forcible shutdown is executed. After that, the error is recorded in the error log. If the error occurred during a service visit and then occurred again: Replace the Main Controller PCB 1. – If the error does not occur during a service visit but is found in the log: 1. Check the space behind the host machine. If the space behind the host machine is less than 10 cm, ask the user to secure enough space. 2. Clean the inlet on the rear of the host machine. Remove dust.

• Code: E890-0000
• Description: Environment Sensor 1 error
  A communication error between the Environment Sensor 1 and DC Controller PCB was detected.
• Solutions: 1. Disconnect and then connect the connector of the Environment Sensor 1 (UN22). 2. Disconnect and then connect the connector (J104) on the DC Controller PCB. 3. Replace the Environment Sensor 1 (UN22). 4. Replace the DC Controller PCB.

• Code: E890-0001
• Description: Environment Sensor 2 error
  The Environment Sensor 2 detected the value higher than the specified value.
• Solutions: 1. Disconnect and then connect the connector of the Environment Sensor 2 (UN50). 2. Disconnect and then connect the connector (J104) on the DC Controller PCB. 3. Check if the cable of the Environment Sensor 2 (UN50) is open circuit. 4. Replace the Environment Sensor 2 (UN50). 5. Replace the DC Controller PCB.

• Code: E890-0002
• Description: Environment Sensor 2 error
  The Environment Sensor 2 detected the value lower than the specified value
• Solutions: 1. Disconnect and then connect the connector of the Environment Sensor 2 (UN50). 2. Disconnect and then connect the connector (J104) on the DC Controller PCB. 3. Check if the cable of the Environment Sensor 2 (UN50) is open circuit. 4. Replace the Environment Sensor 2 (UN50). 5. Replace the DC Controller PCB.

• Code: E996-0071
• Description: Frequent error avoidance jam (ADF)
• Solutions: Depending on the setting of JM-ERR-R in service mode, 010071 jam is displayed as an error. Collect log and contact to the sales companies. To cancel the setting, select COPIER> OPTION> FNCSW> JM-ERR-R, and set JM-ERR-R to 0.

• Code: E996-0CA1
• Description: Frequent error avoidance jam (PRINTER)
• Solutions: Make 000CA1 jam to be displayed as an error by setting JM-ERR-D in service mode. Collect log and contact to the sales companies. To cancel the setting, select COPIER> OPTION> FNCSW> JM-ERR-D, and set JM-ERR-D to 0.

• Code: E996-0CA2
• Description: Frequent error avoidance jam (PRINTER)
  Error avoidance jam (PRINTER)
• Solutions: Make 000CA2 jam to be displayed as an error by setting JM-ERR-D in service mode. Collect log and contact to the sales companies. To cancel the setting, select COPIER> OPTION> FNCSW> JM-ERR-D, and set JM-ERR-D to 0.

• Code: E996-0CA3
• Description: Frequent error avoidance jam (PRINTER)
• Solutions: Make 000CA3 jam to be displayed as an error by setting JM-ERR-D in service mode. Collect log and contact to the sales companies. To cancel the setting, select COPIER> OPTION> FNCSW> JM-ERR-D, and set JM-ERR-D to 0.

• Code: E996-0CAF
• Description: Frequent error avoidance jam (PRINTER)
• Solutions: Make 000CAF jam to be displayed as an error by setting JM-ERR-D in service mode. Collect log and contact to the sales companies. To cancel the setting, select COPIER> OPTION> FNCSW> JM-ERR-D, and set JM-ERR-D to 0.

About Canon Servie Tool V5610

– Canon Service Tool V5610 is a tool used to perform maintenance on Canon printers and reset Canon printers after replacement of parts such as replacing ink absorbents, print heads, printer mainboard, and others. Based on the many cases we have encountered, the Service Tool is most often used to reset ink absorber counter value when the waste ink absorber is full.
– The ink absorber is going to be full of box, it has to be replaced or cleaned the waste ink absorber. Also, replaceing or cleaning the waste ink absorber, you need to repair or reset the waste ink counter value, cause those parts are concerned to each others.
– So using Canon Service Tool V5610 to reset the waste ink counter value becomes effective when the ink absorber is replaced or cleaned.

– Canon Service Tool V5610 can use to fix error code 5B00, 5B02, 5B04, 5B14, 1701, 1702, 1700 on your printer. You must enter Service Mode on your printer to use this Canon Service Tool.
– If the printer can not enter Service Mode, you can not reset it by Canon ST V5610. In this case, change EEPROM on the logic board.

Canon Service Tool V5610 Functions

– Fix Canon printer 7 times/ 8 times red light blinking:

– Fix Canon printer error code: 5B00, 5B01, 1700, 1701

Enter Service Mode on Canon Printer

1. Turn off a printer.
2. Press and hold the Resume/Cancel/Stop button.
3. Press and hold the ON button (do not release both buttons).
4. Release the Resume/Cancel/Stop button (do not release the ON button).
5. While holding the ON button, press the Resume/Cancel/Stop button 5 times, then release both the ON and Resume/Cancel/Stop buttons together.
– Canon printer in service mode: computer detects new hardware, led on printer goes green light.

– Download Canon driver and firmware in specific model: https://dnasofts.com/canon-bjc-4100-printer-driver-firmware-and-user-manual-free-download/
– Download Epson driver and firmware in specific model: https://dnasofts.com/download-epson-xp-310-driver-firmware-and-manuals/

Source:
https://chiplessprinter.com/canon-service-tool-v5610.html
https://dnasofts.com
https://shop.nguyendangnam.com/
https://nguyendangnam.me/
https://chiplessprinter.com/reset-epson-waste-ink-pad-counter.html

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