Repair Canon iR C3530i Printer Error Codes Canon Servie Tool

– Printer model: Canon iR C3530i
– Error codes on Canon iR C3530i model and its description:

– Canon iR C3530i printer Error Codes and quick guide to troubleshooting:

Code: 001-0001-05
Description: Fixing Main Thermistor high temperature detection error
Causes: The Fixing Main Thermistor detected a high temperature error.
Solutions: [Related parts] R1.00 – Harness between the DC Controller PCB (UN049/J121) and the Fixing Thermistor (TH01) – Harness between the DC Controller PCB (UN049/J115) and the Low Voltage Power Supply PCB (UN01/J322) – Harness between the Low Voltage Power Supply PCB (UN01/J302) and the AC Interlock Switch (SW12) – Fixing Unit – Low Voltage Power Supply PCB (UN01) – DC Controller PCB (UN049) [Solutions] Check/replace the related harness/cable, connector and parts. After performing the Solutions work, go through the following to clear the error: COPIER> FUNCTION> CLEAR> ERR. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

Code: 001-0002-05
Description: Fixing Sub Thermistor (Front) high temperature detection error
Causes: The Fixing Sub Thermistor (Front) detected a high temperature error.
Solutions: [Related parts] R1.00 – Harness between the DC Controller PCB (UN049/J121) and the Fixing Thermistor (TH01) – Harness between the DC Controller PCB (UN049/J115) and the Low Voltage Power Supply PCB (UN01/J322) – Harness between the Low Voltage Power Supply PCB (UN01/J302) and the AC Interlock Switch (SW12) – Fixing Unit – Low Voltage Power Supply PCB (UN01) – DC Controller PCB (UN049) [Solutions] Check/replace the related harness/cable, connector and parts. After performing the Solutions work, go through the following to clear the error: COPIER> FUNCTION> CLEAR> ERR. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

Code: 001-0003-05
Description: Fixing Sub Thermistor (Rear) high temperature detection error
Causes: The Fixing Sub Thermistor (Rear) detected a high temperature error.
Solutions: [Related parts] R1.00 – Harness between the DC Controller PCB (UN049/J121) and the Fixing Thermistor (TH01) – Harness between the DC Controller PCB (UN049/J115) and the Low Voltage Power Supply PCB (UN01/J322) – Harness between the Low Voltage Power Supply PCB (UN01/J302) and the AC Interlock Switch (SW12) – Fixing Unit – Low Voltage Power Supply PCB (UN01) – DC Controller PCB (UN049) [Solutions] Check/replace the related harness/cable, connector and parts. After performing the Solutions work, go through the following to clear the error: COPIER> FUNCTION> CLEAR> ERR. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

Code: 001-0004-05
Description: Fixing Main Thermistor high temperature detection error
Causes: The Fixing Main Thermistor detected a high temperature error.
Solutions: [Related parts] R1.00 – Harness between the DC Controller PCB (UN049/J121) and the Fixing Thermistor (TH01) – Harness between the DC Controller PCB (UN049/J115) and the Low Voltage Power Supply PCB (UN01/J322) – Harness between the Low Voltage Power Supply PCB (UN01/J302) and the AC Interlock Switch (SW12) – Fixing Unit – Low Voltage Power Supply PCB (UN01) – DC Controller PCB (UN049) [Solutions] Check/replace the related harness/cable, connector and parts. After performing the Solutions work, go through the following to clear the error: COPIER> FUNCTION> CLEAR> ERR. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

Code: 001-0005-05
Description: Fixing Sub Thermistor (Front) high temperature detection error
Causes: The Fixing Sub Thermistor (Front) detected a high temperature error.
Solutions: [Related parts] R1.00 – Harness between the DC Controller PCB (UN049/J121) and the Fixing Thermistor (TH01) – Harness between the DC Controller PCB (UN049/J115) and the Low Voltage Power Supply PCB (UN01/J322) – Harness between the Low Voltage Power Supply PCB (UN01/J302) and the AC Interlock Switch (SW12) – Fixing Unit – Low Voltage Power Supply PCB (UN01) – DC Controller PCB (UN049) [Solutions] Check/replace the related harness/cable, connector and parts. After performing the Solutions work, go through the following to clear the error: COPIER> FUNCTION> CLEAR> ERR. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

Code: 001-0006-05
Description: Fixing Sub Thermistor (Rear) high temperature detection error
Causes: The Fixing Sub Thermistor (Rear) detected a high temperature error.
Solutions: [Related parts] R1.00 – Harness between the DC Controller PCB (UN049/J121) and the Fixing Thermistor (TH01) – Harness between the DC Controller PCB (UN049/J115) and the Low Voltage Power Supply PCB (UN01/J322) – Harness between the Low Voltage Power Supply PCB (UN01/J302) and the AC Interlock Switch (SW12) – Fixing Unit – Low Voltage Power Supply PCB (UN01) – DC Controller PCB (UN049) [Solutions] Check/replace the related harness/cable, connector and parts. After performing the Solutions work, go through the following to clear the error: COPIER> FUNCTION> CLEAR> ERR. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

Code: 002-0001-05
Description: Fixing Main Thermistor temperature increase detection error
Causes: The Fixing Main Thermistor did not detect temperature increase for 5 sec or longer when the Fixing Heater was turned ON until start of PI control.
Solutions: [Related parts] R1.00 – Harness between the DC Controller PCB (UN049/J121) and the Fixing Thermistor (TH01) – Harness between the DC Controller PCB (UN049/J115) and the Low Voltage Power Supply PCB (UN01/J322) – Harness between the Low Voltage Power Supply PCB (UN01/J302) and the AC Interlock Switch (SW12) – Fixing Unit – Low Voltage Power Supply PCB (UN01) – DC Controller PCB (UN049) [Solutions] Check/replace the related harness/cable, connector and parts. After performing the Solutions work, go through the following to clear the error: COPIER> FUNCTION> CLEAR> ERR. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

Code: 002-0002-05
Description: Fixing Main Thermistor open circuit detection error
Causes: The Fixing Main Thermistor detected a temperature of 40 deg C or lower for 3 sec or longer from when the Fixing Heater was turned ON until start of PI control.
Solutions: [Related parts] R1.00 – Harness between the DC Controller PCB (UN049/J121) and the Fixing Thermistor (TH01) – Harness between the DC Controller PCB (UN049/J115) and the Low Voltage Power Supply PCB (UN01/J322) – Harness between the Low Voltage Power Supply PCB (UN01/J302) and the AC Interlock Switch (SW12) – Fixing Unit – Low Voltage Power Supply PCB (UN01) – DC Controller PCB (UN049) [Solutions] Check/replace the related harness/cable, connector and parts. After performing the Solutions work, go through the following to clear the error: COPIER> FUNCTION> CLEAR> ERR. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

Code: 002-0003-05
Description: Fixing Sub Thermistor (Front) open circuit detection error
Causes: The Fixing Sub Thermistor (Front) detected a temperature of 40 deg C or lower for 3 sec or longer from when the Fixing Heater was turned ON until start of PI control.
Solutions: [Related parts] R1.00 – Harness between the DC Controller PCB (UN049/J121) and the Fixing Thermistor (TH01) – Harness between the DC Controller PCB (UN049/J115) and the Low Voltage Power Supply PCB (UN01/J322) – Harness between the Low Voltage Power Supply PCB (UN01/J302) and the AC Interlock Switch (SW12) – Fixing Unit – Low Voltage Power Supply PCB (UN01) – DC Controller PCB (UN049) [Solutions] Check/replace the related harness/cable, connector and parts. After performing the Solutions work, go through the following to clear the error: COPIER> FUNCTION> CLEAR> ERR. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

Code: 002-0004-05
Description: Fixing Sub Thermistor (Rear) open circuit detection error
Causes: The Fixing Sub Thermistor (Rear) detected a temperature of 40 deg C or lower for 3 sec or longer from when the Fixing Heater was turned ON until start of PI control.
Solutions: Related parts] R1.00 – Harness between the DC Controller PCB (UN049/J121) and the Fixing Thermistor (TH01) – Harness between the DC Controller PCB (UN049/J115) and the Low Voltage Power Supply PCB (UN01/J322) – Harness between the Low Voltage Power Supply PCB (UN01/J302) and the AC Interlock Switch (SW12) – Fixing Unit – Low Voltage Power Supply PCB (UN01) – DC Controller PCB (UN049) [Solutions] Check/replace the related harness/cable, connector and parts. After performing the Solutions work, go through the following to clear the error: COPIER> FUNCTION> CLEAR> ERR. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

Code: 003-0004-05
Description: Fixing Main Thermistor low temperature detection error
Causes: The Fixing Main Thermistor detected a temperature of 80 deg C or lower for 1 sec or longer from start of PI control until completion of the last rotation (the Fixing Heater was turned OFF).
Solutions: [Related parts] R1.00 – Harness between the DC Controller PCB (UN049/J121) and the Fixing Thermistor (TH01) – Harness between the DC Controller PCB (UN049/J115) and the Low Voltage Power Supply PCB (UN01/J322) – Harness between the Low Voltage Power Supply PCB (UN01/J302) and the AC Interlock Switch (SW12) – Fixing Unit – Low Voltage Power Supply PCB (UN01) – DC Controller PCB (UN049) [Solutions] Check/replace the related harness/cable, connector and parts. After performing the Solutions work, go through the following to clear the error: COPIER> FUNCTION> CLEAR> ERR. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

Code: 003-0005-05
Description: Fixing Sub Thermistor (Front) low temperature detection error
Causes: The Fixing Sub Thermistor (Front) detected a temperature of 60 deg C or lower for 1 sec or longer from start of PI control until completion of the last rotation (the Fixing Heater was turned OFF).
Solutions: [Related parts] R1.00 – Harness between the DC Controller PCB (UN049/J121) and the Fixing Thermistor (TH01) – Harness between the DC Controller PCB (UN049/J115) and the Low Voltage Power Supply PCB (UN01/J322) – Harness between the Low Voltage Power Supply PCB (UN01/J302) and the AC Interlock Switch (SW12) – Fixing Unit – Low Voltage Power Supply PCB (UN01) – DC Controller PCB (UN049) [Solutions] Check/replace the related harness/cable, connector and parts. After performing the Solutions work, go through the following to clear the error: COPIER> FUNCTION> CLEAR> ERR. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

Code: 003-0006-05
Description: Fixing Sub Thermistor (Rear) low temperature detection error
Causes: The Fixing Sub Thermistor (Rear) detected a temperature of 80 deg C or lower for 1 sec or longer from start of PI control until completion of the last rotation (the Fixing Heater was turned OFF).
Solutions: [Related parts] R1.00 – Harness between the DC Controller PCB (UN049/J121) and the Fixing Thermistor (TH01) – Harness between the DC Controller PCB (UN049/J115) and the Low Voltage Power Supply PCB (UN01/J322) – Harness between the Low Voltage Power Supply PCB (UN01/J302) and the AC Interlock Switch (SW12) – Fixing Unit – Low Voltage Power Supply PCB (UN01) – DC Controller PCB (UN049) [Solutions] Check/replace the related harness/cable, connector and parts. After performing the Solutions work, go through the following to clear the error: COPIER> FUNCTION> CLEAR> ERR. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

Code: 004-0001-05
Description: Fixing Relay welding detection error
Causes: Zero cross interruption was detected although the Fixing Relay was not turned ON.
Solutions: [Related parts] R1.00 – Harness between the DC Controller PCB (UN049/J115) and the Low Voltage Power Supply PCB (UN01/J322) – Harness between the DC Controller PCB (UN049/J121) and the Fixing Drawer (J1001DB) – Low Voltage Power Supply PCB (UN01) – DC Controller PCB (UN049) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

Code: 004-0002-05
Description: Current detection circuit error
Causes: Current outside the specified range flowed to the Fixing Heater when the heater was turned ON. Or, failure of fixing current detection circuit was detected.
Solutions: [Related parts] R1.00 – Harness between the Low Voltage Power Supply PCB (UN01/J302) and the Fixing Drawer (J1001) – Harness between the Fixing Drawer (J1001) and the Fixing Heater (H01/J1115) – Harness between the DC Controller PCB (UN049/J121) and the Fixing Drawer (J1001DB) – Harness between the DC Controller PCB (UN049/J115) and the Low Voltage Power Supply PCB (UN01/J322) – Fixing Unit – Low Voltage Power Supply PCB (UN01) – DC Controller PCB (UN049) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

Code: 009-0000-05
Description: Fixing pressure timeout error
Causes: The Fixing Pressure Release Sensor did not detect ON status within 10 sec after the start of pressure application operation for fixing.
Solutions: [Related parts] R1.00 – Harness between the DC Controller PCB (UN049/J122) to the Fixing Pressure Release Sensor (PS13) – Harness between the DC Controller PCB (UN049/J123) to the Fixing Motor (M15) – Fixing Unit – DC Controller PCB (UN049) – Fixing Pressure Release Sensor (PS13) – Fixing Drive Unit [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

Code: 009-0001-05
Description: Fixing disengagement timeout error
Causes: The Fixing Pressure Release Sensor did not detect OFF status within 10 sec after the start of fixing disengagement operation.
Solutions: [Related parts] R1.00 – Harness between the DC Controller PCB (UN049/J122) to the Fixing Pressure Release Sensor (PS13) – Harness between the DC Controller PCB (UN049/J123) to the Fixing Motor (M15) – Fixing Unit – DC Controller PCB (UN049) – Fixing Pressure Release Sensor (PS13) – Fixing Drive Unit [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

Code: 010-0001-05
Description: Bk Drum_ITB Motor error
Causes: It did not become the specified speed although have passed from the startup of the Bk Drum_ITB Motor in the Main Drive Unit.
Solutions: [Related parts] R1.00 – Harness between the Bk Drum_ITB Motor (M02/J1054) and the DC Controller PCB (UN049/J129) – Main Drive Unit – Bk Drum_ITB Motor (M02) – DC Controller PCB (UN049) – Low Voltage Power Supply PCB (UN01) [Solutions] Perform the following in the order while checking whether the error is cleared. 1. Check whether the gears of the Main Drive Unit can be rotated by hand. a. If they cannot be rotated, replace the Main Drive Unit. b. If they can be rotated, check the harness between the Bk Drum_ITB Motor and the DC Controller PCB. 2. Measure the both ends of the fuse in the Low Voltage Power Supply PCB using a tester. a. If the measurement value is less than 1 ohm (conduction state), 1. Replace the Bk Drum_ITB Motor. 2. Replace the DC Controller PCB. b. If the measurement value is 1 ohm or higher (non conduction state), replace the Low Voltage Power Supply PCB. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

Code: 010-0002-05
Description: Bk Drum_ITB Motor error
Causes: The specified speed could not be maintained although it became the specified speed at least once from the startup of the Bk Drum_ITB Motor in the Main Drive Unit.
Solutions: [Related parts] R1.00 – Harness between the Bk Drum_ITB Motor (M02/J1054) and the DC Controller PCB (UN049/J129) – Main Drive Unit – Bk Drum_ITB Motor (M02) – DC Controller PCB (UN049) – Low Voltage Power Supply PCB (UN01) [Solutions] Perform the following in the order while checking whether the error is cleared. 1. Check whether the gears of the Main Drive Unit can be rotated by hand. a. If they cannot be rotated, replace the Main Drive Unit. b. If they can be rotated, check the harness between the Bk Drum_ITB Motor and the DC Controller PCB. 2. Measure the both ends of the fuse in the Low Voltage Power Supply PCB using a tester. a. If the measurement value is less than 1 ohm (conduction state), 1. Replace the Bk Drum_ITB Motor. 2. Replace the DC Controller PCB. b. If the measurement value is 1 ohm or higher (non conduction state), replace the Low Voltage Power Supply PCB. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

Code: 010-0003-05
Description: Bk Drum_ITB Motor error
Causes: There was no FG signal input from the startup of the Bk Drum_ITB Motor in the Main Drive Unit.
Solutions: [Related parts] R1.00 – Harness between the Bk Drum_ITB Motor (M02/J1054) and the DC Controller PCB (UN049/J129) – Main Drive Unit – Bk Drum_ITB Motor (M02) – DC Controller PCB (UN049) – Low Voltage Power Supply PCB (UN01) [Solutions] Perform the following in the order while checking whether the error is cleared. 1. Check whether the gears of the Main Drive Unit can be rotated by hand. a. If they cannot be rotated, replace the Main Drive Unit. b. If they can be rotated, check the harness between the Bk Drum_ITB Motor and the DC Controller PCB. 2. Measure the both ends of the fuse in the Low Voltage Power Supply PCB using a tester. a. If the measurement value is less than 1 ohm (conduction state), 1. Replace the Bk Drum_ITB Motor. 2. Replace the DC Controller PCB. b. If the measurement value is 1 ohm or higher (non conduction state), replace the Low Voltage Power Supply PCB. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

Code: 012-0001-05
Description: CL Drum Motor error
Causes: It did not become the specified speed although have passed from the startup of the CL Drum Motor in the Main Drive Unit.
Solutions: [Related parts] R1.00 – Harness between the CL Drum Motor (M03/J1103) and the DC Controller PCB (UN049/J129) – Main Drive Unit – CL Drum Motor (M03) – DC Controller PCB (UN049) – Low Voltage Power Supply PCB (UN01) [Solutions] Perform the following in the order while checking whether the error is cleared. 1. Check whether the gears of the Main Drive Unit can be rotated by hand. a. If they cannot be rotated, replace the Main Drive Unit. b. If they can be rotated, check the harness between the CL Drum Motor and the DC Controller PCB. 2. Measure the both ends of the fuse in the Low Voltage Power Supply PCB using a tester. a. If the measurement value is less than 1 ohm (conduction state), 1. Replace the CL Drum Motor. 2. Replace the DC Controller PCB. b. If the measurement value is 1 ohm or higher (non conduction state), replace the Low Voltage Power Supply PCB. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

Code: 012-0002-05
Description: CL Drum Motor error Detection
Causes: The specified speed could not be maintained although it became the specified speed at least once from the startup of the CL Drum Motor in the Main Drive Unit. (The detection timing varies depending on the paper feed conditions.)
Solutions: [Related parts] R1.00 – Harness between the CL Drum Motor (M03/J1103) and the DC Controller PCB (UN049/J129) – Main Drive Unit – CL Drum Motor (M03) – DC Controller PCB (UN049) – Low Voltage Power Supply PCB (UN01) [Solutions] Perform the following in the order while checking whether the error is cleared. 1. Check whether the gears of the Main Drive Unit can be rotated by hand. a. If they cannot be rotated, replace the Main Drive Unit. b. If they can be rotated, check the harness between the CL Drum Motor and the DC Controller PCB. 2. Measure the both ends of the fuse in the Low Voltage Power Supply PCB using a tester. a. If the measurement value is less than 1 ohm (conduction state), 1. Replace the CL Drum Motor. 2. Replace the DC Controller PCB. b. If the measurement value is 1 ohm or higher (non conduction state), replace the Low Voltage Power Supply PCB. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

Code: 012-0003-05
Description: CL Drum Motor error
Causes: There was no FG signal input from the startup of the CL Drum Motor in the Main Drive Unit.
Solutions: [Related parts] R1.00 – Harness between the CL Drum Motor (M03/J1103) and the DC Controller PCB (UN049/J129) – Main Drive Unit – CL Drum Motor (M03) – DC Controller PCB (UN049) – Low Voltage Power Supply PCB (UN01) [Solutions] Perform the following in the order while checking whether the error is cleared. 1. Check whether the gears of the Main Drive Unit can be rotated by hand. a. If they cannot be rotated, replace the Main Drive Unit. b. If they can be rotated, check the harness between the CL Drum Motor and the DC Controller PCB. 2. Measure the both ends of the fuse in the Low Voltage Power Supply PCB using a tester. a. If the measurement value is less than 1 ohm (conduction state), 1. Replace the CL Drum Motor. 2. Replace the DC Controller PCB. b. If the measurement value is 1 ohm or higher (non conduction state), replace the Low Voltage Power Supply PCB. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

Code: 013-0001-05
Description: Waste Toner Feed Motor error
Causes: After rotation speed of the Waste Toner Feed Motor was detected when the motor was driven, it was detected that the speed was not at the specified speed.
Solutions: [Related parts] R1.00 – Harness between the DC Controller PCB (UN049/J132) and the Waste Toner Feed Motor (J1044) – Waste Toner Container – Waste Toner Feed Unit – Waste Toner Feed Motor (M17) – DC Controller PCB (UN049) [Solutions] Perform the following in the order while checking whether the error is cleared. 1. Pull out the Waste Toner Container to check if the toner in the container is full. If the waste toner is full, remove the toner clogged in the Waste Toner Pipe. 2. Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

Code: 014-0001-05
Description: Fixing Motor error
Causes: It did not become the specified speed although have passed from the startup of the Fixing Motor.
Solutions: [Related parts] R1.00 – Harness between the DC Controller PCB (UN049/J123) and the Fixing Motor (M15) – Fixing Unit – Gears in the Fixing Unit 1. Cam Gear 2. Pressure Roller Gear – Fixing Motor (M15) – DC Controller PCB (UN049) – Low Voltage Power Supply PCB (UN01) [Solutions] Perform the following in the order while checking whether the error is cleared. 1. Check that the Fixing Unit is pushed into the host machine so the handle is locked. 2. Remove the Fixing Unit, and rotate the Cam Gear and the Pressure Roller Gear by hand to visually check that there is no bent or missing teeth or abnormal abrasion (edge of the gear is no longer tooth-shaped). 3. Replace the Fixing Unit. 4. Check the harness between the DC Controller PCB and the Fixing Motor. 5. Measure the both ends of the fuse in the Low Voltage Power Supply PCB using a tester. a. If the measurement value is less than 1 ohm (conduction state), 1. Replace the Fixing Motor. 2. Replace the DC Controller PCB. b. If the measurement value is 1 ohm or higher (non conduction state), replace the Low Voltage Power Supply PCB. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

Code: 014-0002-05
Description: Fixing Motor error
Causes: The specified speed could not be maintained although it became the specified speed at least once from the startup of the Fixing Motor.
Solutions: [Related parts] R1.00 – Harness between the DC Controller PCB (UN049/J123) and the Fixing Motor (M15) – Fixing Unit – Gears in the Fixing Unit 1. Cam Gear 2. Pressure Roller Gear – Fixing Motor (M15) – DC Controller PCB (UN049) – Low Voltage Power Supply PCB (UN01) [Solutions] Perform the following in the order while checking whether the error is cleared. 1. Check that the Fixing Unit is pushed into the host machine so the handle is locked. 2. Remove the Fixing Unit, and rotate the Cam Gear and the Pressure Roller Gear by hand to visually check that there is no bent or missing teeth or abnormal abrasion (edge of the gear is no longer tooth-shaped). 3. Replace the Fixing Unit. 4. Check the harness between the DC Controller PCB and the Fixing Motor. 5. Measure the both ends of the fuse in the Low Voltage Power Supply PCB using a tester. a. If the measurement value is less than 1 ohm (conduction state), 1. Replace the Fixing Motor. 2. Replace the DC Controller PCB. b. If the measurement value is 1 ohm or higher (non conduction state), replace the Low Voltage Power Supply PCB. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

Code: 014-0003-05
Description: Fixing Motor error
Causes: There was no FG signal input from the startup of the Fixing Motor.
Solutions: [Related parts] R1.00 – Harness between the DC Controller PCB (UN049/J123) and the Fixing Motor (M15) – Fixing Unit – Gears in the Fixing Unit 1. Cam Gear 2. Pressure Roller Gear – Fixing Motor (M15) – DC Controller PCB (UN049) – Low Voltage Power Supply PCB (UN01) [Solutions] Perform the following in the order while checking whether the error is cleared. 1. Check that the Fixing Unit is pushed into the host machine so the handle is locked. 2. Remove the Fixing Unit, and rotate the Cam Gear and the Pressure Roller Gear by hand to visually check that there is no bent or missing teeth or abnormal abrasion (edge of the gear is no longer tooth-shaped). 3. Replace the Fixing Unit. 4. Check the harness between the DC Controller PCB and the Fixing Motor. 5. Measure the both ends of the fuse in the Low Voltage Power Supply PCB using a tester. a. If the measurement value is less than 1 ohm (conduction state), 1. Replace the Fixing Motor. 2. Replace the DC Controller PCB. b. If the measurement value is 1 ohm or higher (non conduction state), replace the Low Voltage Power Supply PCB. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

Code: 020-01A8-05
Description: Toner Density Sensor (Y) output error
Causes: The output value of the Toner Density Sensor (Y) in the Developing Unit (Y) did not fall within the range between 38 and 214 for 2 consecutive times during printing.
Solutions: [Related parts] R1.00 – Harness between the Toner Density Sensor (Y) (UN21/J1050) and the Developing Unit (Y) (J1040) – Harness between the Developing Unit (Y) (J1040) and the DC Controller PCB (UN049/J128) – Developing Unit (Y) – DC Controller PCB (UN049) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

Code: 020-01B8-05
Description: Toner Density Sensor (Y) output error
Causes: The output value did not exceed Vtrgt_ind_int although the control voltage of the Toner Density Sensor (Y) in the Developing Unit (Y) was increased to 142 or higher, or it did not fall below Vtrgt_ ind_int although the voltage was decreased to 102 at initialization.
Solutions: [Related parts] R1.00 – Harness between the Toner Density Sensor (Y) (UN21/J1050) and the Developing Unit (Y) (J1040) – Harness between the Developing Unit (Y) (J1040) and the DC Controller PCB (UN049/J128) – Developing Unit (Y) – DC Controller PCB (UN049) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

Code: 020-01C8-05
Description: Error in take-up of Sealing Member (Y)
Causes: The patch output value (SigR) failed to be 900 or less during initialization of the Developing Unit (Y).
Solutions: [Related parts] R1.00 – Harness between the Registration Patch Sensor Unit and the DC Controller PCB (UN049/J120) – Harness between the Secondary Transfer High Voltage PCB (UN03/J501 and J502) and the DC Controller PCB (UN049/J114 and J112) – Registration Patch Sensor Unit – Developing Unit (Y) – Secondary Transfer High Voltage PCB (UN03) – DC Controller PCB (UN049) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

Code: 020-02A8-05
Description: Toner Density Sensor (M) output error
Causes: The output value of the Toner Density Sensor (M) in the Developing Unit (M) did not fall within the range between 38 and 214 for 2 consecutive times during printing.
Solutions: [Related parts] R1.00 – Harness between the Toner Density Sensor (M) (UN22/J1051) and the Developing Unit (M) (J1041) – Harness between the Developing Unit (M) (J1041) and the DC Controller PCB (UN049/J128) – Developing Unit (M) – DC Controller PCB (UN049) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

Code: 020-02B8-05
Description: Toner Density Sensor (M) output error
Causes: The output value did not exceed Vtrgt_ind_int although the control voltage of the Toner Density Sensor (M) in the Developing Unit (M) was increased to 142 or higher, or it did not fall below Vtrgt_ ind_int although the voltage was decreased to 102 at initialization.
Solutions: [Related parts] R1.00 – Harness between the Toner Density Sensor (M) (UN22/J1051) and the Developing Unit (M) (J1041) – Harness between the Developing Unit (M) (J1041) and the DC Controller PCB (UN049/J128) – Developing Unit (M) – DC Controller PCB (UN049) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

Code: 020-02C8-05
Description: Error in take-up of Sealing Member (M)
Causes: The patch output value (SigR) failed to be 900 or less during initialization of the Developing Unit (M).
Solutions: [Related parts] R1.00 – Harness between the Registration Patch Sensor Unit and the DC Controller PCB (UN049/J120) – Harness between the Secondary Transfer High Voltage PCB (UN03/J501 and J502) and the DC Controller PCB (UN049/J114 and J112) – Registration Patch Sensor Unit – Developing Unit (M) – Secondary Transfer High Voltage PCB (UN03) – DC Controller PCB (UN049) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

Code: 020-03A8-05
Description: Toner Density Sensor (C) output error
Causes: The output value of the Toner Density Sensor (C) in the Developing Unit (C) did not fall within the range between 38 and 214 for 2 consecutive times during printing.
Solutions: [Related parts] R1.00 – Harness between the Toner Density Sensor (C) (UN23/J1052) and the Developing Unit (M) (J1042) – Harness between the Developing Unit (C) (J1042) and the DC Controller PCB (UN049/J128) – Developing Unit (C) – DC Controller PCB (UN049) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

Code: 020-03B8-05
Description: Toner Density Sensor (C) output error
Causes: The output value did not exceed Vtrgt_ind_int although the control voltage of the Toner Density Sensor (C) in the Developing Unit (C) was increased to 142 or higher, or it did not fall below Vtrgt_ ind_int although the voltage was decreased to 102 at initialization.
Solutions: [Related parts] R1.00 – Harness between the Toner Density Sensor (C) (UN23/J1052) and the Developing Unit (M) (J1042) – Harness between the Developing Unit (C) (J1042) and the DC Controller PCB (UN049/J128) – Developing Unit (C) – DC Controller PCB (UN049) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

Code: 020-03C8-05
Description: Error in take-up of Sealing Member (C)
Causes: The patch output value (SigR) failed to be 900 or less during initialization of the Developing Unit (C).
Solutions: [Related parts] R1.00 – Harness between the Registration Patch Sensor Unit and the DC Controller PCB (UN049/J120) – Harness between the Secondary Transfer High Voltage PCB (UN03/J501 and J502) and the DC Controller PCB (UN049/J114 and J112) – Registration Patch Sensor Unit – Developing Unit (C) – Secondary Transfer High Voltage PCB (UN03) – DC Controller PCB (UN049) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

Code: 020-04A8-05
Description: Toner Density Sensor (Bk) output error
Causes: The output value of the Toner Density Sensor (Bk) in the Developing Unit (Bk) did not fall within the range between 38 and 214 for 2 consecutive times during printing.
Solutions: [Related parts] R1.00 – Harness between the Toner Density Sensor (Bk) (UN24/J1053) and the Developing Unit (Bk) (J1043) – Harness between the Developing Unit (Bk) (J1043) and the DC Controller PCB (UN049/J128) – Developing Unit (Bk) – DC Controller PCB (UN049) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

Code: 020-04B8-05
Description: Toner Density Sensor (Bk) output error
Causes: The output value did not exceed Vtrgt_ind_int although the control voltage of the Toner Density Sensor (Bk) in the Developing Unit (Bk) was increased to 142 or higher, or it did not fall below Vtrgt_ind_int although the voltage was decreased to 102 at initialization.
Solutions: [Related parts] R1.00 – Harness between the Toner Density Sensor (Bk) (UN24/J1053) and the Developing Unit (Bk) (J1043) – Harness between the Developing Unit (Bk) (J1043) and the DC Controller PCB (UN049/J128) – Developing Unit (Bk) – DC Controller PCB (UN049) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

Code: 020-04C8-05
Description: Error in take-up of Sealing Member (Bk)
Causes: The patch output value (SigR) failed to be 900 or less during initialization of the Developing Unit (Bk).
Solutions: [Related parts] R1.00 – Harness between the Registration Patch Sensor Unit and the DC Controller PCB (UN049/J120) – Harness between the Secondary Transfer High Voltage PCB (UN03/J501 and J502) and the DC Controller PCB (UN049/J114 and J112) – Registration Patch Sensor Unit – Developing Unit (Bk) – Secondary Transfer High Voltage PCB (UN03) – DC Controller PCB (UN049) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

Code: 021-0001-05
Description: Developing Motor error
Causes: It did not become the specified speed although 0.8 sec have passed from the startup of the Developing Motor.
Solutions: [Related parts] R1.00 – Harness between the Developing Motor (M10/J1190) and the DC Controller PCB (UN049/J129) – Main Drive Unit – Low Voltage Power Supply PCB (UN01) – Developing Motor (M10) – DC Controller PCB (UN049) [Solutions] Perform the following in the order while checking whether the error is cleared. 1. Check whether the gears of the Main Drive Unit can be rotated by hand. a. If they cannot be rotated, replace the Main Drive Unit. b. If they can be rotated, check the harness between the Developing Motor and the DC Controller PCB. 2. Measure the both ends of the fuse in the Low Voltage Power Supply PCB using a tester. a. If the measurement value is less than 1 ohm (conduction state), 1. Replace the Developing Motor. 2. Replace the DC Controller PCB. b. If the measurement value is 1 ohm or higher (non conduction state), replace the Low Voltage Power Supply PCB. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

Code: 021-0002-05
Description: Developing Motor error
Causes: The specified speed could not be maintained although it became the specified speed at least once from the startup of the Developing Motor.
Solutions: [Related parts] R1.00 – Harness between the Developing Motor (M10/J1190) and the DC Controller PCB (UN049/J129) – Main Drive Unit – Low Voltage Power Supply PCB (UN01) – Developing Motor (M10) – DC Controller PCB (UN049) [Solutions] Perform the following in the order while checking whether the error is cleared. 1. Check whether the gears of the Main Drive Unit can be rotated by hand. a. If they cannot be rotated, replace the Main Drive Unit. b. If they can be rotated, check the harness between the Developing Motor and the DC Controller PCB. 2. Measure the both ends of the fuse in the Low Voltage Power Supply PCB using a tester. a. If the measurement value is less than 1 ohm (conduction state), 1. Replace the Developing Motor. 2. Replace the DC Controller PCB. b. If the measurement value is 1 ohm or higher (non conduction state), replace the Low Voltage Power Supply PCB. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

Code: 021-0120-05
Description: Developing Screw rotation detection error (Y)
Causes: The difference between the maximum and the minimum of sampling values detected by the Toner Density Sensor (Y) in the Developing Unit (Y) was 12 V or less during rotation of the Developing Screw.
Solutions: [Related parts] R1.00 – Harness between the Toner Density Sensor (Y) (UN21/J1050) and the DC Controller PCB (UN049/J128) – Developing Unit (Y) – DC Controller PCB (UN049) – Main Drive Unit [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

Code: 021-0220-05
Description: Developing Screw rotation detection error (M)
Causes: The difference between the maximum and the minimum of sampling values detected by the Toner Density Sensor (M) in the Developing Unit (M) was 12 V or less during rotation of the Developing Screw.
Solutions: [Related parts] R1.00 – Harness between the Toner Density Sensor (M) (UN22/J1051) and the DC Controller PCB (UN049/J128) – Developing Unit (M) – DC Controller PCB (UN049) – Main Drive Unit [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

Code: 021-0320-05
Description: Developing Screw rotation detection error (C)
Causes: The difference between the maximum and the minimum of sampling values detected by the Toner Density Sensor (C) in the Developing Unit (C) was 12 V or less during rotation of the Developing Screw.
Solutions: [Related parts] R1.00 – Harness between the Toner Density Sensor (C) (UN23/J1052) and the DC Controller PCB (UN049/J128) – Developing Unit (C) – DC Controller PCB (UN049) – Main Drive Unit [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

Code: 021-0420-05
Description: Developing Screw rotation detection error (Bk)
Causes: The difference between the maximum and the minimum of sampling values detected by the Toner Density Sensor (Bk) in the Developing Unit (Bk) was 12 V or less during rotation of the Developing Screw.
Solutions: [Related parts] R1.00 – Harness between the Toner Density Sensor (Bk) (UN24/J1053) and the DC Controller PCB (UN049/J128) – Developing Unit (Bk) – DC Controller PCB (UN049) – Main Drive Unit [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

Code: 025-0110-05
Description: Bottle Motor error (Y)
Causes: The Toner Supply Sensor (Y) did not detect change for 1.5 sec or longer while the Bottle Motor (YM) was rotated at toner supply.
Solutions: [Related parts] R1.00 – Harness between the Bottle Motor (YM) (M04) and the DC Controller PCB (UN049/J127) – Harness between the Toner Supply Sensor (Y) (PS26/J1059) and DC Controller PCB (UN049/ J127) – Toner Supply Sensor (Y) (PS26) – Bottle Drive Unit (YM) – DC Controller PCB (UN049) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

Code: 025-0120-05
Description: Bottle Motor error (Y)
Causes: Rotation of bottle was detected while the Toner Bottle Motor (Y) was OFF.
Solutions: [Related parts] R1.00 – Harness between the Bottle Motor (YM) (M04) and the DC Controller PCB (UN049/J127) – Harness between the Toner Supply Sensor (Y) (PS26/J1059) and DC Controller PCB (UN049/ J127) – Toner Supply Sensor (Y) (PS26) – Bottle Drive Unit (YM) – DC Controller PCB (UN049) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

Code: 025-0168-05
Description: No toner detection error (Y)
Causes: – The state without toner was detected although the recovery sequence was performed for 5 times after replacement of the Toner Container (Y). – The recovery sequence was repeated with no toner in the container.
Solutions: [Related parts] R1.00 – Toner Container (Y) – Bottle Drive Unit (YM) – Developing Unit (Y) – ITB Rail Rear Unit [Solutions] Perform the following in the order while checking whether the error is cleared. 1. Shake the Toner Container 10 times, and then insert it into the host machine. 2. Check/replace the related harness/cable, connector and parts.

Code: 025-0210-05
Description: Bottle Motor error (M)
Causes: The Toner Supply Sensor (M) did not detect change for 1.5 sec or longer while the Bottle Motor (YM) was rotated at toner supply.
Solutions: [Related parts] R1.00 – Harness between the Bottle Motor (YM) (M04) and the DC Controller PCB (UN049/J127) – Harness between the Toner Supply Sensor (M) (PS27/J1060) and DC Controller PCB (UN049/ J127) – Toner Supply Sensor (M) (PS27) – Bottle Drive Unit (YM) – DC Controller PCB (UN049) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

Code: 025-0220-05
Description: Bottle Motor error (M)
Causes: Rotation of bottle was detected while the Toner Bottle Motor (M) was OFF.
Solutions: [Related parts] R1.00 – Harness between the Bottle Motor (YM) (M04) and the DC Controller PCB (UN049/J127) – Harness between the Toner Supply Sensor (M) (PS27/J1060) and DC Controller PCB (UN049/ J127) – Toner Supply Sensor (M) (PS27) – Bottle Drive Unit (YM) – DC Controller PCB (UN049) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

Code: 025-0268-05
Description: No toner detection error (M)
Causes: – The state without toner was detected although the recovery sequence was performed for 5 times after replacement of the Toner Container (M). – The recovery sequence was repeated with no toner in the container.
Solutions: [Related parts] R1.00 – Toner Container (M) – Bottle Drive Unit (YM) – Developing Unit (M) – ITB Rail Rear Unit [Solutions] Perform the following in the order while checking whether the error is cleared. 1. Shake the Toner Container 10 times, and then insert it into the host machine. 2. Check/replace the related harness/cable, connector and parts.

Code: 025-0310-05
Description: Bottle Motor error (C)
Causes: The Toner Supply Sensor (C) did not detect change for 1.5 sec or longer while the Bottle Motor (CK) was rotated at toner supply.
Solutions: [Related parts] R1.00 – Harness between the Bottle Motor (CK) (M05) and the DC Controller PCB (UN049/J127) – Harness between the Toner Supply Sensor (C) (PS28/J1061) and the DC Controller PCB (UN049/J127) – Toner Supply Sensor (C) (PS28) – Bottle Drive Unit (CK) – DC Controller PCB (UN049) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

Code: 025-0320-05
Description: Bottle Motor error (C)
Causes: Rotation of bottle was detected while the Toner Bottle Motor (C) was OFF.
Solutions: [Related parts] R1.00 – Harness between the Bottle Motor (CK) (M05) and the DC Controller PCB (UN049/J127) – Harness between the Toner Supply Sensor (C) (PS28/J1061) and the DC Controller PCB (UN049/J127) – Toner Supply Sensor (C) (PS28) – Bottle Drive Unit (CK) – DC Controller PCB (UN049) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

Code: 025-0368-05
Description: No toner detection error (C)
Causes: – The state without toner was detected although the recovery sequence was performed for 5 times after replacement of the Toner Container (C). – The recovery sequence was repeated with no toner in the container.
Solutions: [Related parts] R1.00 – Toner Container (C) – Bottle Drive Unit (CK) – Developing Unit (C) – ITB Rail Rear Unit [Solutions] Perform the following in the order while checking whether the error is cleared. 1. Shake the Toner Container 10 times, and then insert it into the host machine. 2. Check/replace the related harness/cable, connector and parts.

Code: 025-0410-05
Description: Bottle Motor error (Bk)
Causes: The Toner Supply Sensor (Bk) did not detect change for 1.5 sec or longer while the Bottle Motor (CK) was rotated at toner supply.
Solutions: [Related parts] R1.00 – Harness between the Bottle Motor (CK) (M05) and the DC Controller PCB (UN049/J127) – Harness between the Toner Supply Sensor (Bk) (PS29/J1062) and the DC Controller PCB (UN049/J127) – Toner Supply Sensor (Bk) (PS29) – Bottle Drive Unit (CK) – DC Controller PCB (UN049) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

Code: 025-0420-05
Description: Bottle Motor error (Bk)
Causes: Rotation of bottle was detected while the Toner Bottle Motor (Bk) was OFF.
Solutions: [Related parts] R1.00 – Harness between the Bottle Motor (CK) (M05) and the DC Controller PCB (UN049/J127) – Harness between the Toner Supply Sensor (Bk) (PS29/J1062) and the DC Controller PCB (UN049/J127) – Toner Supply Sensor (Bk) (PS29) – Bottle Drive Unit (CK) – DC Controller PCB (UN049) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

Code: 025-0468-05
Description: No toner detection error (Bk)
Causes: – The state without toner was detected although the recovery sequence was performed for 5 times after replacement of the Toner Container (Bk). – The recovery sequence was repeated with no toner in the container.
Solutions: [Related parts] R1.00 – Toner Container (Bk) – Bottle Drive Unit (CK) – Developing Unit (Bk) – ITB Rail Rear Unit [Solutions] Perform the following in the order while checking whether the error is cleared. 1. Shake the Toner Container 10 times, and then insert it into the host machine. 2. Check/replace the related harness/cable, connector and parts.

Code: 029-5008-05
Description: Registration Patch Sensor (Front) density error
Causes: The background regular reflection output of the Registration Patch Sensor Unit (Front) did not fall within the range from 115 to 1000 at initialization of the Developing Unit.
Solutions: [Related parts] R1.00 – Harness between the Registration Patch Sensor Unit (Front) (UN26/J1022) and the DC Controller PCB (UN049/J120) – Registration Patch Sensor Unit (Front) – DC Controller PCB (UN049) [Solutions] Perform the following in the order while checking whether the error is cleared. 1. Check if the sensor window of the Registration Patch Sensor Unit (Front) is soiled. If it is soiled, clean it with lint-free paper moistened with water. 2. Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

Code: 029-7008-05
Description: Registration Patch Sensor (Rear) density error
Causes: The background regular reflection output of the Registration Patch Sensor Unit (Rear) did not fall within the range from 115 to 1000 at initialization of the Developing Unit.
Solutions: [Related parts] R1.00 – Harness between the Registration Patch Sensor Unit (Rear) (UN25/J1066) and the DC Controller PCB (UN049/J120) – Registration Patch Sensor Unit (Rear) – DC Controller PCB (UN049) [Solutions] Perform the following in the order while checking whether the error is cleared. 1. Check if the sensor window of the Registration Patch Sensor Unit (Rear) is soiled. If it is soiled, clean it with lint-free paper moistened with water. 2. Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

Code: 073-0001-05
Description: Interlock error
Causes: The Interlock (24 V) was not detected although all the doors of the host machine were closed.
Solutions: [Related parts] R1.00 – Harness between the Interlock Switch 1 and 2 (SW02 and SW03) and the DC Controller PCB (UN049/J133) – Harness between the Low Voltage Power Supply PCB (UN01/J315 and J322) and the DC Controller PCB (UN049/J100 and J115) – Low Voltage Power Supply PCB (UN01) – DC Controller PCB (UN049) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

Code: 074-0001-05
Description: ITB HP time out error
Causes: The HP Sensor in the Main Drive Unit did not detect home position within the specified period of time.
Solutions: [Related parts] R1.00 – Harness between the DC Controller PCB (UN049/J131) and the Primary Transfer Roller Disengagement HP Sensor (PS33/J1189) – Harness between the DC Controller PCB (UN049/J131) and the Primary Transfer Roller Disengagement Motor (M08/J1201) – Harness between the DC Controller PCB (UN049/J129) and the Bk Drum_ITB Motor (M02/J1054) – Primary Transfer Roller Disengagement HP Sensor (PS33) – Primary Transfer Roller Disengagement Motor (M08) – Bk Drum_ITB Motor (M02) – DC Controller PCB (UN049) – Main Drive Unit – ITB Unit [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

Code: 074-0002-05
Description: ITB HP time out error
Causes: There was no change after the HP Sensor in the Main Drive Unit detected home position.
Solutions: [Related parts] R1.00 – Harness between the DC Controller PCB (UN049/J131) and the Primary Transfer Roller Disengagement HP Sensor (PS33/J1189) – Harness between the DC Controller PCB (UN049/J131) and the Primary Transfer Roller Disengagement Motor (M08/J1201) – Harness between the DC Controller PCB (UN049/J129) and the Bk Drum_ITB Motor (M02/J1054) – Primary Transfer Roller Disengagement HP Sensor (PS33) – Primary Transfer Roller Disengagement Motor (M08) – Bk Drum_ITB Motor (M02) – DC Controller PCB (UN049) – Main Drive Unit – ITB Unit [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

Code: 100-0001-05
Description: BD error
Causes: The BD lock was unlocked although it had been locked once.
Solutions: [Related parts] R1.00 – Flat Cable between the Y/M Laser Driver PC (UN08/J203) and the C/Bk Laser Driver PCB (UN09/ J801) – Flat Cable between the Main Controller PCB (UN05/J19) and the Y/M Laser Driver PCB (UN08/ J201) – Harness between the DC Controller PCB (UN049/J111) and the Y/M Laser Driver PCB (UN08/ J202) – Y/M Laser Driver PCB (UN08) – C/Bk Laser Driver PCB (UN09) – Main Controller PCB (UN05) – DC Controller PCB (UN049) [Solutions] Check/replace the related harness/cable, connector and parts. After replacement of the Laser Driver PCB, execute ‘Settings/Registration> Adjustment/ Maintenance> Adjust Image Quality> Auto Correct Color Mismatch’. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

Code: 110-0001-05
Description: Scanner Motor error
Causes: The speed was not locked by FG control within specified period of time after startup of the Scanner Motor.
Solutions: [Related parts] R1.00 – Flat Cable between the Y/M Laser Driver PC (UN08/J203) and the C/Bk Laser Driver PCB (UN09/ J801) – Flat Cable between the Main Controller PCB (UN05/J19) and the Y/M Laser Driver PCB (UN08/ J201) – Harness between the DC Controller PCB (UN049/J111) and the Y/M Laser Driver PCB (UN08/ J202) – Y/M Laser Driver PCB (UN08) – C/Bk Laser Driver PCB (UN09) – Main Controller PCB (UN05) – DC Controller PCB (UN049) [Solutions] Check/replace the related harness/cable, connector and parts. After replacement of the Laser Driver PCB, execute ‘Settings/Registration> Adjustment/ Maintenance> Adjust Image Quality> Auto Correct Color Mismatch’. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

Code: 110-0002-05
Description: Scanner Motor error
Causes: The speed was not locked by BD control within specified period of time after startup of the Scanner Motor.
Solutions: [Related parts] R1.00 – Flat Cable between the Y/M Laser Driver PC (UN08/J203) and the C/Bk Laser Driver PCB (UN09/ J801) – Flat Cable between the Main Controller PCB (UN05/J19) and the Y/M Laser Driver PCB (UN08/ J201) – Harness between the DC Controller PCB (UN049/J111) and the Y/M Laser Driver PCB (UN08/ J202) – Y/M Laser Driver PCB (UN08) – C/Bk Laser Driver PCB (UN09) – Main Controller PCB (UN05) – DC Controller PCB (UN049) [Solutions] Check/replace the related harness/cable, connector and parts. After replacement of the Laser Driver PCB, execute ‘Settings/Registration> Adjustment/ Maintenance> Adjust Image Quality> Auto Correct Color Mismatch’. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

Code: 110-0003-05
Description: Scanner Motor error
Causes: The phase was not locked by BD control within specified period of time after startup of the Scanner Motor.
Solutions: [Related parts] R1.00 – Flat Cable between the Y/M Laser Driver PC (UN08/J203) and the C/Bk Laser Driver PCB (UN09/ J801) – Flat Cable between the Main Controller PCB (UN05/J19) and the Y/M Laser Driver PCB (UN08/ J201) – Harness between the DC Controller PCB (UN049/J111) and the Y/M Laser Driver PCB (UN08/ J202) – Y/M Laser Driver PCB (UN08) – C/Bk Laser Driver PCB (UN09) – Main Controller PCB (UN05) – DC Controller PCB (UN049) [Solutions] Check/replace the related harness/cable, connector and parts. After replacement of the Laser Driver PCB, execute ‘Settings/Registration> Adjustment/ Maintenance> Adjust Image Quality> Auto Correct Color Mismatch’. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

Code: 110-0004-05
Description: Scanner Motor error
Causes: Correction in timing of laser exposure to the Polygon Mirror was not detected after the phase lock by BD control.
Solutions: [Related parts] R1.00 – Flat Cable between the Y/M Laser Driver PC (UN08/J203) and the C/Bk Laser Driver PCB (UN09/ J801) – Flat Cable between the Main Controller PCB (UN05/J19) and the Y/M Laser Driver PCB (UN08/ J201) – Harness between the DC Controller PCB (UN049/J111) and the Y/M Laser Driver PCB (UN08/ J202) – Y/M Laser Driver PCB (UN08) – C/Bk Laser Driver PCB (UN09) – Main Controller PCB (UN05) – DC Controller PCB (UN049) [Solutions] Check/replace the related harness/cable, connector and parts. After replacement of the Laser Driver PCB, execute ‘Settings/Registration> Adjustment/ Maintenance> Adjust Image Quality> Auto Correct Color Mismatch’. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

Code: 193-0001-05
Description: Communication error
Causes: Communication between the DC Controller PCB (CPU) and the Main Controller PCB (ASIC) could not be established.
Solutions: [Related parts] R1.00 – Harness between the DC Controller PCB (UN049/J110) and the Main Controller PCB (UN05/ J4511) – DC Controller PCB (UN049) – Main Controller PCB (UN05) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

Code: 196-0000-05
Description: Communication error
Causes: The NACK (a negative reply sent by the reception side to the sending side) was received 3 times at DCON EEPROM communication.
Solutions: [Solutions] Check/replace the DC Controller PCB (UN049). [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

Code: 196-0001-05
Description: Communication error
Causes: Although access to the EEPROM from the CPU of the DC Controller PCB was performed 3 times, no response was received and timeout occurred.
Solutions: [Solutions] Check/replace the DC Controller PCB (UN049). [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

Code: 196-000F-05
Description: Communication error
Causes: The number of read/write job data to the DCON EEPROM exceeded 100.
Solutions: [Solutions] Turn OFF and then ON the main power. [Reference] Data (device information) is reset by turning OFF and then ON the main power.

Code: 196-0100-05
Description: Communication error
Causes: The NACK (a negative reply sent by the reception side to the sending side) was received 3 times in communication from the DC Controller PCB (CPU) to the SCNR EEPROM.
Solutions: [Related parts] R1.00 – Harness between the DC Controller PCB (UN049/J111) and the Y/M Laser Driver PCB (UN08/ J202) – Harness between the DC Controller PCB (UN049/J114) and the Secondary Transfer High Voltage PCB (UN03/J501) – Y/M Laser Driver PCB (UN08) – Secondary Transfer High Voltage PCB (UN03) – DC Controller PCB (UN049) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

Code: 196-0101-05
Description: Communication error
Causes: Although access to the SCNR EEPROM from the DC Controller PCB (CPU) was performed 3 times, no response was received and timeout occurred.
Solutions: [Related parts] R1.00 – Harness between the DC Controller PCB (UN049/J111) and the Y/M Laser Driver PCB (UN08/ J202) – Harness between the DC Controller PCB (UN049/J114) and the Secondary Transfer High Voltage PCB (UN03/J501) – Y/M Laser Driver PCB (UN08) – Secondary Transfer High Voltage PCB (UN03) – DC Controller PCB (UN049) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

Code: 196-010F-05
Description: Communication error
Causes: The number of read/write job data to the SCNR EEPROM exceeded 100.
Solutions: [Solutions] Turn OFF and then ON the main power. [Reference] Data (device information) is reset by turning OFF and then ON the main power.

Code: 196-0800-05
Description: Communication error
Causes: The NACK (a negative reply sent by the reception side to the sending side) was received 3 times in communication from the DC Controller PCB (CPU) to the HVT EEPROM.
Solutions: [Related parts] R1.00 – Harness between the DC Controller PCB (UN049/J111) and the Y/M Laser Driver PCB (UN08/ J202) – Harness between the DC Controller PCB (UN049/J114) and the Secondary Transfer High Voltage PCB (UN03/J501) – Y/M Laser Driver PCB (UN08) – Secondary Transfer High Voltage PCB (UN03) – DC Controller PCB (UN049) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

Code: 196-0801-05
Description: Communication error
Causes: Although access to the HVT EEPROM from the DC Controller PCB (CPU) was performed 3 times, no response was received and timeout occurred.
Solutions: [Related parts] R1.00 – Harness between the DC Controller PCB (UN049/J111) and the Y/M Laser Driver PCB (UN08/ J202) – Harness between the DC Controller PCB (UN049/J114) and the Secondary Transfer High Voltage PCB (UN03/J501) – Y/M Laser Driver PCB (UN08) – Secondary Transfer High Voltage PCB (UN03) – DC Controller PCB (UN049) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

Code: 196-080F-05
Description: Communication error
Causes: The number of read/write job data to the HVT EEPROM exceeded 100.
Solutions: [Solutions] Turn OFF and then ON the main power. [Reference] Data (device information) is reset by turning OFF and then ON the main power.

Code: 197-0B11-05
Description: Serial communication error
Causes: Communication between the DC Controller PCB and the Second/Third Delivery PCB was not completed.
Solutions: [Related parts] R1.00 – Harness between the DC Controller PCB (UN049/J122) and the Second/Third Delivery Unit (J701) – Second/Third Delivery Unit – DC Controller PCB (UN049) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

Code: 197-0B20-05
Description: Serial communication error
Causes: A communication error of ASIC in the DC Controller PCB was detected.
Solutions: [Solutions] Check/replace the DC Controller PCB (UN049). [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

Code: 197-0B21-05
Description: Serial communication error
Causes: A communication error between the DC Controller PCB and the Cassette Unit PCB was detected.
Solutions: [Related parts] R1.00 – Harness between the DC Controller PCB (UN049/J126) and the Cassette Unit PCB (J1097) – Cassette Unit PCB – DC Controller PCB (UN049) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

Code: 197-1001-05
Description: Serial communication error
Causes: A communication error between the CPU of the DC Controller PCB and KONA1 (ASIC) in the DC Controller PCB was detected.
Solutions: [Solutions] Check/replace the DC Controller PCB (UN049). [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

Code: 197-1002-05
Description: Serial communication error
Causes: A communication error between the CPU of the DC Controller PCB and KONA2 (ASIC) in the DC Controller PCB was detected.
Solutions: [Solutions] Check/replace the DC Controller PCB (UN049). [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

Code: 197-1004-05
Description: Serial communication error
Causes: Communication between the DC Controller PCB and the Laser Driver PCB was not completed.
Solutions: [Related parts] R1.00 – Harness between the DC Controller PCB (UN049/J111) and the Y/M Laser Driver PCB (UN08/ J202) – Flat Cable between the Y/M Laser Driver PCB (UN08/J203) and the C/Bk Laser Driver PCB (UN09/J801) – Y/M Laser Driver PCB (UN08) – C/Bk Laser Driver PCB (UN09) – DC Controller PCB (UN049) [Solutions] Check/replace the related harness/cable, connector and parts. After replacement of the Laser Driver PCB, execute ‘Settings/Registration> Adjustment/ Maintenance> Adjust Image Quality> Auto Correct Color Mismatch’. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

Code: 197-1081-05
Description: Serial communication error
Causes: A communication error between the CPU of the DC Controller PCB and KONA1 (ASIC) in the DC Controller PCB was detected. (An error caused by software)
Solutions: [Solutions] Turn OFF and then ON the main power. [Reference] Data (device information) is reset by turning OFF and then ON the main power.

Code: 197-1082-05
Description: Serial communication error
Causes: A communication error between the CPU of the DC Controller PCB and KONA2 (ASIC) in the DC Controller PCB was detected. (An error caused by software)
Solutions: [Solutions] Turn OFF and then ON the main power. [Reference] Data (device information) is reset by turning OFF and then ON the main power.

Code: 197-1084-05
Description: Serial communication error
Causes: A communication error between the DC Controller PCB and the Laser Driver PCB was detected. (An error caused by software)
Solutions: [Solutions] Turn OFF and then ON the main power. [Reference] Data (device information) is reset by turning OFF and then ON the main power.

Code: 197-5000-05
Description: Serial communication error
Causes: A communication error between the DC Controller PCB and the Secondary Transfer High Voltage PCB was detected at power-on.
Solutions: [Related parts] R1.00 – Harness between the DC Controller PCB (UN049/J112 and J114) and the Secondary Transfer High Voltage PCB (UN03/J502 and J501) – Secondary Transfer High Voltage PCB (UN03) – DC Controller PCB (UN049) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

Code: 197-5001-05
Description: Serial communication error
Causes: A communication error between the DC Controller PCB and the Primary Transfer High Voltage PCB was detected at power-on.
Solutions: [Related parts] R1.00 – Harness between the DC Controller PCB (UN049/J113) and the Primary Transfer High Voltage PCB (UN02/J401) – Primary Transfer High Voltage PCB (UN02) – DC Controller PCB (UN049) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

Code: 199-0101-05
Description: Error in high voltage sequence (Y)
Causes: Error for collecting log.
Solutions: [Solutions] Collect debug log and contact to the sales company. [Reference] By setting ‘COPIER (LEVEL2)> OPTION> FNC-SW> SELF-CHK’ to ‘1’, it is handled as an error.

Code: 199-0102-05
Description: Error in high voltage sequence (M)
Causes: Error for collecting log.
Solutions: [Solutions] Collect debug log and contact to the sales company. [Reference] By setting ‘COPIER (LEVEL2)> OPTION> FNC-SW> SELF-CHK’ to ‘1’, it is handled as an error.

Code: 199-0103-05
Description: Error in high voltage sequence (C)
Causes: Error for collecting log.
Solutions: [Solutions] Collect debug log and contact to the sales company. [Reference] By setting ‘COPIER (LEVEL2)> OPTION> FNC-SW> SELF-CHK’ to ‘1’, it is handled as an error.

Code: 199-0201-05
Description: Error in high voltage sequence (Y)
Causes: Error for collecting log.
Solutions: [Solutions] Collect debug log and contact to the sales company. [Reference] By setting ‘COPIER (LEVEL2)> OPTION> FNC-SW> SELF-CHK’ to ‘1’, it is handled as an error.

Code: 199-0202-05
Description: Error in high voltage sequence (M)
Causes: Error for collecting log.
Solutions: [Solutions] Collect debug log and contact to the sales company. [Reference] By setting ‘COPIER (LEVEL2)> OPTION> FNC-SW> SELF-CHK’ to ‘1’, it is handled as an error.

Code: 199-0203-05
Description: Error in high voltage sequence (C)
Causes: Error for collecting log.
Solutions: [Solutions] Collect debug log and contact to the sales company. [Reference] By setting ‘COPIER (LEVEL2)> OPTION> FNC-SW> SELF-CHK’ to ‘1’, it is handled as an error.

Code: 199-0204-05
Description: Error in high voltage sequence (K)
Causes: Error for collecting log.
Solutions: [Solutions] Collect debug log and contact to the sales company. [Reference] By setting ‘COPIER (LEVEL2)> OPTION> FNC-SW> SELF-CHK’ to ‘1’, it is handled as an error.

Code: 202-0001-04
Description: Reader Scanner Unit HP erro
Causes: The Reader Scanner Unit could not detect the home position when starting scanning operation.
Solutions: [Related parts] R1.00 – Harness between the Reader Controller PCB (UN_BO1/J102) and the Scanner Unit HP Sensor (PS_A1/J5002) – Harness between the Reader Controller PCB (UN_BO1/J108) and the Scanner Motor (STM1/ J5015) – Scanner Unit HP Sensor (PS_A1) – Scanner Motor (STM1) – Reader Controller PCB (UN_BO1) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the Reader Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> RSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> RSRAMRES

Code: 202-0002-04
Description: Reader Scanner Unit HP error
Causes: The Reader Scanner Unit could not detect the home position when completing scanning operation.
Solutions: [Related parts] R1.00 – Harness between the Reader Controller PCB (UN_BO1/J102) and the Scanner Unit HP Sensor (PS_A1/J5002) – Harness between the Reader Controller PCB (UN_BO1/J108) and the Scanner Motor (STM1/ J5015) – Scanner Unit HP Sensor (PS_A1) – Scanner Motor (STM1) – Reader Controller PCB (UN_BO1) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the Reader Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> RSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> RSRAMRES

Code: 202-0003-04
Description: Reader Scanner Unit HP error
Causes: An error in the Reader Scanner Unit position was detected when reading of a job was started.
Solutions: [Related parts] R1.00 – Harness between the Reader Controller PCB (UN_BO1/J102) and the Scanner Unit HP Sensor (PS_A1/J5002) – Harness between the Reader Controller PCB (UN_BO1/J108) and the Scanner Motor (STM1/ J5015) – Scanner Unit HP Sensor (PS_A1) – Scanner Motor (STM1) – Reader Controller PCB (UN_BO1) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the Reader Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> RSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> RSRAMRES

Code: 202-0004-04
Description: Reader Scanner Unit HP error
Causes: Home position error of the Reader Scanner Unit was detected when reading of a job was completed.
Solutions: [Related parts] R1.00 – Harness between the Reader Controller PCB (UN_BO1/J102) and the Scanner Unit HP Sensor (PS_A1/J5002) – Harness between the Reader Controller PCB (UN_BO1/J108) and the Scanner Motor (STM1/ J5015) – Scanner Unit HP Sensor (PS_A1) – Scanner Motor (STM1) – Reader Controller PCB (UN_BO1) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the Reader Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> RSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> RSRAMRES

Code: 202-0101-04
Description: DADF Scanner Unit HP error
Causes: The DADF Scanner Unit could not detect the home position when starting scanning operation.
Solutions: [Related parts] R1.00 – Harness between the DADF Driver PCB (PCB1/J408) and the Glass Movement HP Sensor (PS_ A9/J462) – Glass Movement HP Sensor (PS_A9) – Glass Movement Gear 18T – DADF Driver PCB (PCB1) [Solutions] Check/replace the related harness/cable, connector and parts.

Code: 202-0102-04
Description: DADF Scanner Unit HP error
Causes: The DADF Scanner Unit could not detect the home position when completing scanning operation.
Solutions: [Related parts] R1.00 – Harness between the DADF Driver PCB (PCB1/J408) and the Glass Movement HP Sensor (PS_ A9/J462) – Glass Movement HP Sensor (PS_A9) – Glass Movement Gear 18T – DADF Driver PCB (PCB1) [Solutions] Check/replace the related harness/cable, connector and parts.

Code: 227-0001-04
Description: Power supply error
Causes: The Reader Controller PCB did not detect 24 V when the main power was turned ON.
Solutions: [Related parts] R1.00 – Harness between the Reader Controller PCB (UN_BO1/J104) and the DADF Driver PCB (PCB1/ J402) – Harness between the Reader Controller PCB (UN_BO1/J101) and the Low Voltage Power Supply PCB (UN01/J314) – Reader Controller PCB (UN_BO1) – DADF Driver PCB (PCB1) – Low Voltage Power Supply PCB (UN01) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] – When an error is detected, conduction of 24 V is stopped. At power check, check if 24 V is conducted or rated voltage is output by repeating power cycling of the machine. – Before replacing the Reader Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> RSRAMBUP Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> RSRAMRES

Code: 227-0101-04
Description: Power supply error
Causes: The DADF Driver PCB did not detect 24 V when the main power was turned ON.
Solutions: [Related parts] R1.00 – Harness between the Reader Controller PCB (UN_BO1/J104) and the DADF Driver PCB (PCB1/ J402) – Harness between the Reader Controller PCB (UN_BO1/J101) and the Low Voltage Power Supply PCB (UN01/J314) – Reader Controller PCB (UN_BO1) – DADF Driver PCB (PCB1) – Low Voltage Power Supply PCB (UN01) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] – When an error is detected, conduction of 24 V is stopped. At power check, check if 24 V is conducted or rated voltage is output by repeating power cycling of the machine. – Before replacing the Reader Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> RSRAMBUP Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> RSRAMRES

Code: 240-0002-00
Description: Controller communication error
Causes: An error in receiving data from the controller was detected.
Solutions: [Related parts] R1.00 – Harness between the DC Controller PCB (UN049/J110) and the Main Controller PCB (UN05/ J4511) – DC Controller PCB (UN049) – Main Controller PCB (UN05) [Solutions] Perform the following in the order while checking whether the error is cleared. 1. Check the harness between the DC Controller PCB and the Main Controller PCB. 2. Turn ON the power, and check if the initialization is executed at startup. 2-1. If the initialization is not executed, replace the DC Controller PCB. 2-2. If the initialization is executed, replace the Main Controller PCB. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

Code: 240-0005-00
Description: Controller communication error
Causes: A sequence error with the controller occurred.
Solutions: [Related parts] R1.00 – Harness between the DC Controller PCB (UN049/J110) and the Main Controller PCB (UN05/ J4511) – DC Controller PCB (UN049) – Main Controller PCB (UN05) [Solutions] Perform the following in the order while checking whether the error is cleared. 1. Check the harness between the DC Controller PCB and the Main Controller PCB. 2. Turn ON the power, and check if the initialization is executed at startup. 2-1. If the initialization is not executed, replace the DC Controller PCB. 2-2. If the initialization is executed, replace the Main Controller PCB. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

Code: 240-0D00-00
Description: Controller communication error
Causes: A sequence error with the controller occurred.
Solutions: [Related parts] R1.00 – Harness between the DC Controller PCB (UN049/J110) and the Main Controller PCB (UN05/ J4511) – DC Controller PCB (UN049) – Main Controller PCB (UN05) [Solutions] Perform the following in the order while checking whether the error is cleared. 1. Check the harness between the DC Controller PCB and the Main Controller PCB. 2. Turn ON the power, and check if the initialization is executed at startup. 2-1. If the initialization is not executed, replace the DC Controller PCB. 2-2. If the initialization is executed, replace the Main Controller PCB. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

Code: 246-0001-00 … 247-0004-00
Description: System error
Causes: System error
Solutions: Contact to the sales company.

Code: 248-0001-04
Description: EEPROM error
Causes: The Main Controller PCB detected reading error of the Reader backup value in the Reader Controller PCB.
Solutions: Check/replace the Reader Controller PCB (UN_BO1). [Reference] Before replacing the Reader Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> RSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> RSRAMRES

Code: 248-0002-04
Description: EEPROM error
Causes: The Main Controller PCB failed writing of the Reader backup value in the Reader Controller PCB.
Solutions: Check/replace the Reader Controller PCB (UN_BO1). [Reference] Before replacing the Reader Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> RSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> RSRAMRES

Code: 248-0003-04
Description: EEPROM error
Causes: The Main Controller PCB detected an error at inspection after completion of writing of the Reader backup value in the Reader Controller PCB.
Solutions: Check/replace the Reader Controller PCB (UN_BO1). [Reference] Before replacing the Reader Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> RSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> RSRAMRES

Code: 260-0001-05
Description: Power supply error
Causes: Short-circuit was detected at power-on.
Solutions: [Related parts] R1.00 – Harness between the DC Controller PCB (UN049/J100 and J115) and the Low Voltage Power Supply PCB (UN01/J315 and J322) – Low Voltage Power Supply PCB (UN01) – DC Controller PCB (UN049) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

Code: 260-0002-05
Description: Power supply error
Causes: Open circuit was detected at power-on.
Solutions: [Related parts] R1.00 – Harness between the DC Controller PCB (UN049/J100 and J115) and the Low Voltage Power Supply PCB (UN01/J315 and J322) – Low Voltage Power Supply PCB (UN01) – DC Controller PCB (UN049) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

Code: 280-0001-04
Description: Communication error
Causes: Communication between the Reader Controller PCB and the Reader Scanner Unit was not completed within the specified period of time.
Solutions: [Related parts] R1.00 – Harness between the Reader Scanner Unit (UN_BO2/J101 ) and the Reader Controller PCB (UN_BO1/J105) – Reader Scanner Unit (UN_BO2) – Reader Controller PCB (UN_BO1) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the Reader Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> RSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> RSRAMRES

Code: 280-0002-04
Description: Communication error
Causes: Disconnection of FFC between the Reader Controller PCB and the Reader Scanner Unit was detected.
Solutions: [Related parts] R1.00 – Harness between the Reader Scanner Unit (UN_BO2/J101 ) and the Reader Controller PCB (UN_BO1/J105) – Reader Scanner Unit (UN_BO2) – Reader Controller PCB (UN_BO1) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the Reader Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> RSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> RSRAMRES

Code: 280-0101-04
Description: Communication error
Causes: Communication between the Reader Controller PCB and the DADF Scanner Unit was not completed within the specified period of time.
Solutions: [Related parts] R1.00 – Harness between the Reader Controller PCB (UN_BO1/J103) and the DADF Driver PCB (PCB1/ J401) – DADF Driver PCB (PCB1) – Reader Controller PCB (UN_BO1) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the Reader Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> RSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> RSRAMRES

Code: 280-0102-04
Description: Communication error
Causes: Disconnection of FFC between the Reader Controller PCB and the DADF Scanner Unit was detected.
Solutions: [Related parts] R1.00 – Harness between the Reader Controller PCB (UN_BO1/J103) and the DADF Driver PCB (PCB1/ J401) – DADF Driver PCB (PCB1) – Reader Controller PCB (UN_BO1) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the Reader Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> RSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> RSRAMRES

Code: 302-0001-04
Description: Error in paper front white shading
Causes: An access error to the paper front white shading RAM or a paper front white shading value out of specification was detected.
Solutions: [Related parts] R1.00 – Harness between the Reader Scanner Unit (UN_BO2/J101 ) and the Reader Controller PCB (UN_BO1/J105) – Reader Scanner Unit (UN_BO2) – Reader Controller PCB (UN_BO1) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the Reader Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> RSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> RSRAMRES

Code: 302-0002-04
Description: Error in paper front black shading
Causes: An access error to the paper front black shading RAM or a paper front black shading value out of specification was detected.
Solutions: [Related parts] R1.00 – Harness between the Reader Scanner Unit (UN_BO2/J101 ) and the Reader Controller PCB (UN_BO1/J105) – Reader Scanner Unit (UN_BO2) – Reader Controller PCB (UN_BO1) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the Reader Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> RSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> RSRAMRES

Code: 302-0101-04
Description: Error in paper back white shading
Causes: An access error to the paper back white shading RAM or a paper back white shading value out of specification was detected.
Solutions: [Related parts] R1.00 – Harness between the Reader Controller PCB (UN_BO1/J103) and the DADF Driver PCB (PCB1/ J401) – DADF Driver PCB (PCB1) – Reader Controller PCB (UN_BO1) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the Reader Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> RSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> RSRAMRES

Code: 302-0102-04
Description: Error in paper back black shading
Causes: An access error to the paper back black shading RAM or a paper back black shading value out of specification was detected.
Solutions: [Related parts] R1.00 – Harness between the Reader Controller PCB (UN_BO1/J103) and the DADF Driver PCB (PCB1/ J401) – DADF Driver PCB (PCB1) – Reader Controller PCB (UN_BO1) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the Reader Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> RSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> RSRAMRES

Code: 315-0007-00
Description: Image process device timeout error
Causes: Image compression process was not completed within the specified period of time at scanning.
Solutions: [Related parts] R1.00 – Harness between the Reader Unit and Main Controller PCB – Main Controller PCB [Solutions] Perform the following in the order while checking whether the error is cleared. 1. Reinstall the latest system software using SST or a USB flash drive. 2. Check/replace the related harness/cable, connector and parts.

Code: 315-000D-00
Description: Image process device timeout error
Causes: Processing of a JBIG-compressed data was not completed within the specified period of time at printing or SEND.
Solutions: Perform the following in the order while checking whether the error is cleared. 1. Reinstall the latest system software using SST or a USB flash drive. 2. Check/replace the Main Controller PCB.

Code: 315-0027-00
Description: Image process device timeout error
Causes: Image processing (change in magnification ratio, rotating, and shifting) was not completed normally within the specified period of time.
Solutions: Perform the following in the order while checking whether the error is cleared. 1. Reinstall the latest system software using SST or a USB flash drive. 2. Check/replace the Main Controller PCB.

Code: 315-0035-00
Description: Image process device timeout error
Causes: Processing to clear image data in the memory was not completed normally within the specified period of time.
Solutions: Perform the following in the order while checking whether the error is cleared. 1. Reinstall the latest system software using SST or a USB flash drive. 2. Check/replace the Main Controller PCB.

Code: 315-0500-00
Description: Image process device timeout error
Causes: Transfer of image signal was not completed within the specified period of time at scanning.
Solutions: [Related parts] R1.00 – Harness between the Reader Unit and Main Controller PCB – Main Controller PCB [Solutions] Perform the following in the order while checking whether the error is cleared. 1. Reinstall the latest system software using SST or a USB flash drive. 2. Check/replace the related harness/cable, connector and parts.

Code: 315-0510-00
Description: Image process device timeout error
Causes: Image processing was not completed within the specified period of time at scanning.
Solutions: [Related parts] R1.00 – Harness between the Reader Unit and Main Controller PCB – Main Controller PCB – Reader Controller PCB [Solutions] Perform the following in the order while checking whether the error is cleared. 1. Reinstall the latest system software using SST or a USB flash drive. 2. Check/replace the related harness/cable, connector and parts.

Code: 315-0530-00
Description: Image process device error
Causes: Compression processing of the scanned image into JPEG was terminated abnormally.
Solutions: Perform the following in the order while checking whether the error is cleared. 1. Reinstall the latest system software using SST or a USB flash drive. 2. Check/replace the Main Controller PCB.

Code: 315-0531-00
Description: Image process device timeout error
Causes: Compression processing of the scanned image into JPEG was not completed within the specified period of time.
Solutions: [Related parts] R1.00 – Harness between the Reader Unit and Main Controller PCB – Main Controller PCB – Reader Controller PCB [Solutions] Perform the following in the order while checking whether the error is cleared. 1. Reinstall the latest system software using SST or a USB flash drive. 2. Check/replace the related harness/cable, connector and parts.

Code: 315-0540-00
Description: Image process device error
Causes: An error occurred during decompression of JPEG.
Solutions: Perform the following in the order while checking whether the error is cleared. 1. Reinstall the latest system software using SST or a USB flash drive. 2. Check/replace the Main Controller PCB.

Code: 315-0541-00
Description: Image process device timeout error
Causes: Decompression of JPEG was not completed within the specified period of time.
Solutions: Perform the following in the order while checking whether the error is cleared. 1. Reinstall the latest system software using SST or a USB flash drive. 2. Check/replace the Main Controller PCB.

Code: 350-0000-00 … 355-0004-00
Description: System error
Causes: System error
Solutions: Contact to the sales company.

Code: 400-0001-04
Description: Communication error
Causes: A communication error between the Reader Controller PCB and the DADF Driver PCB was detected.
Solutions: [Related parts] R1.00 – Harness between the Reader Controller PCB (UN_BO1/J103) and the DADF Driver PCB (PCB1/ J401) – Harness between the Reader Controller PCB (UN_BO1/J104) and the DADF Driver PCB (PCB1/ J402) – DADF Driver PCB (PCB1) – Reader Controller PCB (UN_BO1) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the Reader Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> RSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> RSRAMRES

Code: 400-0002-04
Description: Communication error
Causes: A communication error between the Reader Controller PCB and the DADF Driver PCB was detected.
Solutions: [Related parts] R1.00 – Harness between the Reader Controller PCB (UN_BO1/J103) and the DADF Driver PCB (PCB1/ J401) – Harness between the Reader Controller PCB (UN_BO1/J104) and the DADF Driver PCB (PCB1/ J402) – DADF Driver PCB (PCB1) – Reader Controller PCB (UN_BO1) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the Reader Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> RSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> RSRAMRES

Code: 400-0003-04
Description: Communication error
Causes: Disconnection of the harness between the Reader Controller PCB and the DADF Driver PCB was detected.
Solutions: [Related parts] R1.00 – Harness between the Reader Controller PCB (UN_BO1/J103) and the DADF Driver PCB (PCB1/ J401) – Harness between the Reader Controller PCB (UN_BO1/J104) and the DADF Driver PCB (PCB1/ J402) – DADF Driver PCB (PCB1) – Reader Controller PCB (UN_BO1) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the Reader Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> RSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> RSRAMRES

Code: 412-0005-04
Description: Fan error
Causes: Rotation of fan was detected after the stop signal for the DADF Cooling Fan was transmitted.
Solutions: [Related parts] R1.00 – DADF Cooling Fan (FAN_A1) – DADF Driver PCB (PCB1) [Solutions] Check/replace the related parts.

Code: 412-0006-04
Description: Fan error
Causes: Stop of fan was detected after rotation signal for the DADF Cooling Fan was transmitted.
Solutions: [Related parts] R1.00 – DADF Cooling Fan (FAN_A1) – DADF Driver PCB (PCB1) [Solutions] Check/replace the related parts.

Code: 423-0001-04
Description: SDRAM error in the Reader Controller PCB
Causes: Either an access error to SDRAM in the Reader Controller PCB or an error at data inspection was detected.
Solutions: Replace the Reader Controller PCB (UN_BO1). [Reference] Before replacing the Reader Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> RSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> RSRAMRES

Code: 490-0001-04
Description: Different Scanner Unit model error
Causes: A wrong Scanner Unit was installed.
Solutions: Install the Scanner Unit for this model.

Code: 490-0002-04
Description: Different Scanner Unit model error
Causes: A wrong Scanner Unit was installed.
Solutions: Install the Scanner Unit for this model.

Code: 490-0101-04
Description: Different DADF model error
Causes: A wrong DADF was installed.
Solutions: [Related parts] R1.00 – Flat Cable between the DADF Driver PCB (PCB1/J401) and the Reader Controller PCB (UN_ BO1/J103) – DADF Driver PCB (PCB1) – Reader Controller PCB (UN_BO1) [Solutions] Perform the following in the order while checking whether the error is cleared. 1. Check if the installed DADF model matches the model that was set in ‘COPIER> OPTION> CUSTOM> SCANTYPE’. If not matched, install the appropriate DADF. 2. Check/replace the related parts. [Reference] Before replacing the Reader Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> RSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> RSRAMRES

Code: 490-0102-04
Description: Different DADF model error
Causes: A wrong DADF was installed.
Solutions: [Related parts] R1.00 – Flat Cable between the DADF Driver PCB (PCB1/J401) and the Reader Controller PCB (UN_ BO1/J103) – DADF Driver PCB (PCB1) – Reader Controller PCB (UN_BO1) [Solutions] Perform the following in the order while checking whether the error is cleared. 1. Check if the installed DADF model matches the model that was set in ‘COPIER> OPTION> CUSTOM> SCANTYPE’. If not matched, install the appropriate DADF. 2. Check/replace the related parts. [Reference] Before replacing the Reader Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> RSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> RSRAMRES

Code: 490-9999-04
Description: Error due to the reader for different model
Causes: Configuration mismatch between the Reader Controller software and the Reader/DADF was detected.
Solutions: Execute automatic software update. (Install the system software with correct configuration.)

Code: 500-0000-02
Description: Communication error (Finisher-K1/Sorter-A1)
Causes: a. A communication error between the host machine and the Finisher was detected. b. A communication error between the host machine and the Sorter was detected.
Solutions: a. INNER FIN-K1 [Related parts] – Harnesses and connectors from the DC Controller PCB to the Finisher Controller PCB – Finisher Controller PCB (PCB1) – DC Controller PCB [Solutions] Perform the following in the order while checking whether the error is cleared. 1. Check/replace the harness and connector between the DC Controller PCB and the Finisher Controller PCB. 2. Replace the Finisher Controller PCB. [Reference] When replacing the Finisher Controller PCB, refer to ‘Adjustment> Adjustment when Replacing the Parts’ in the Service Manual. 3. Replace the DC Controller PCB. b SORTER-A1 [Related parts] – Harnesses and connectors from the DC Controller PCB to the Sorter Controller PCB – Sorter Controller PCB (PCB1) – DC Controller PCB [Solutions] Perform the following in the order while checking whether the error is cleared. 1. Check/replace the harness and connector between the DC Controller PCB and the Sorter Controller PCB. 2. Replace the Sorter Controller PCB. [Reference] When replacing the Finisher Controller PCB, refer to ‘Adjustment> Adjustment when Replacing the Parts’ in the Service Manual. 3. Replace the DC Controller PCB. [Reference] Before replacing the DC Controller PCB, back up the service mode data and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

Code: 501-0000-02
Description: Communication error (Finisher-AA1)
Causes: A communication error between the host machine and the Finisher was detected.
Solutions: STAPLE FIN-AA1/BOOKLET FIN-AA1 [Related parts] – Harnesses and connectors from the DC Controller PCB to the Finisher Controller PCB – Finisher Controller PCB (PCB1) – DC Controller PCB [Solutions] Perform the following in the order while checking whether the error is cleared. 1. Check/replace the harness and connector between the DC Controller PCB and the Finisher Controller PCB. 2. Replace the Finisher Controller PCB. [Reference] When replacing the Finisher Controller PCB, refer to ‘Adjustment> Adjustment when Replacing the Parts’ in the Service Manual. 3. Replace the DC Controller PCB. [Reference] Before replacing the DC Controller PCB, back up the service mode data and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

Code: 503-0021-02
Description: Error in communication between the Finisher and Saddle Unit (Finisher-AA1)
Causes: Communication error between the Finisher Controller PCB and the Saddle Stitcher Controller PCB was detected. (Command transmission error)
Solutions: STAPLE FIN-AA1/BOOKLET FIN-AA1 [Related parts] – Harnesses and connectors from the Finisher Controller PCB to the Saddle Stitcher Controller PCB – Finisher Controller PCB (PCB101) – Saddle Stitcher Controller PCB (PCB201) [Solutions] Perform the following in the order while checking whether the error is cleared. 1. Check/replace the harness and connector between the Finisher Controller PCB and the Saddle Stitcher Controller PCB. 2. Replace the Finisher Controller PCB. [Reference] When replacing the Finisher Controller PCB, refer to ‘Adjustment> When Replacing the Parts’ in the Service Manual. 3. Replace the Saddle Stitcher Controller PCB.

Code: 503-0022-02
Description: Error in communication between the Finisher and Saddle Unit (Finisher-AA1)
Causes: Communication error between the Finisher Controller PCB and the Saddle Stitcher Controller PCB was detected. (Command reception error)
Solutions: STAPLE FIN-AA1/BOOKLET FIN-AA1 [Related parts] – Harnesses and connectors from the Finisher Controller PCB to the Saddle Stitcher Controller PCB – Finisher Controller PCB (PCB101) – Saddle Stitcher Controller PCB (PCB201) [Solutions] Perform the following in the order while checking whether the error is cleared. 1. Check/replace the harness and connector between the Finisher Controller PCB and the Saddle Stitcher Controller PCB. 2. Replace the Finisher Controller PCB. [Reference] When replacing the Finisher Controller PCB, refer to ‘Adjustment> When Replacing the Parts’ in the Service Manual. 3. Replace the Saddle Stitcher Controller PCB.

Code: 503-0031-02
Description: Error in communication between the Finisher and Puncher Unit (Finisher-AA1)
Causes: Communication error between the Finisher Controller PCB and the Puncher Controller PCB was detected. (Command transmission error)
Solutions: STAPLE FIN-AA1/BOOKLET FIN-AA1 [Related parts] – Harnesses and connectors from the Finisher Controller PCB to the Puncher Controller PCB – Finisher Controller PCB (PCB101) – Puncher Controller PCB (PCB301) [Solutions] Perform the following in the order while checking whether the error is cleared. 1. Check/replace the harness and connector between the Finisher Controller PCB and the Puncher Controller PCB. 2. Replace the Finisher Controller PCB. [Reference] When replacing the Finisher Controller PCB, refer to ‘Adjustment> When Replacing the Parts’ in the Service Manual. 3. Replace the Puncher Controller PCB. [Reference] When replacing the Puncher Controller PCB, refer to ‘Adjustment> When Replacing the Parts’ in the Service Manual.

Code: 503-0032-02
Description: Error in communication between the Finisher and Puncher Unit (Finisher-AA1)
Causes: Communication error between the Finisher Controller PCB and the Puncher Controller PCB was detected. (Command reception error)
Solutions: STAPLE FIN-AA1/BOOKLET FIN-AA1 [Related parts] – Harnesses and connectors from the Finisher Controller PCB to the Puncher Controller PCB – Finisher Controller PCB (PCB101) – Puncher Controller PCB (PCB301) [Solutions] Perform the following in the order while checking whether the error is cleared. 1. Check/replace the harness and connector between the Finisher Controller PCB and the Puncher Controller PCB. 2. Replace the Finisher Controller PCB. [Reference] When replacing the Finisher Controller PCB, refer to ‘Adjustment> When Replacing the Parts’ in the Service Manual. 3. Replace the Puncher Controller PCB. [Reference] When replacing the Puncher Controller PCB, refer to ‘Adjustment> When Replacing the Parts’ in the Service Manual.

Code: 503-0041-02
Description: Error in communication between the Finisher and Buffer Pass (Finisher-AA1)
Causes: Communication error between the Finisher Controller PCB and the Buffer Pass Controller PCB was detected. (Command transmission error)
Solutions: STAPLE FIN-AA1/BOOKLET FIN-AA1 [Related parts] – Harnesses and connectors from the Buffer Pass Controller PCB to the Finisher Controller PCB – Buffer Pass Controller PCB (PCB201) – Finisher Controller PCB (PCB101) [Solutions] Perform the following in the order while checking whether the error is cleared. 1. Check/replace the harness and connector between the Buffer Pass Controller PCB and the Finisher Controller PCB. 2. Replace the Buffer Pass Controller PCB. 3. Replace the Finisher Controller PCB. [Reference] When replacing the Finisher Controller PCB, refer to ‘Adjustment> Adjustment when Replacing the Parts’ in the Service Manual.

Code: 503-0042-02
Description: Error in communication between the Finisher and Buffer Pass (Finisher-AA1)
Causes: Communication error between the Finisher Controller PCB and the Buffer Pass Controller PCB was detected. (Command reception error)
Solutions: STAPLE FIN-AA1/BOOKLET FIN-AA1 [Related parts] – Harnesses and connectors from the Buffer Pass Controller PCB to the Finisher Controller PCB – Buffer Pass Controller PCB (PCB201) – Finisher Controller PCB (PCB101) [Solutions] Perform the following in the order while checking whether the error is cleared. 1. Check/replace the harness and connector between the Buffer Pass Controller PCB and the Finisher Controller PCB. 2. Replace the Buffer Pass Controller PCB. 3. Replace the Finisher Controller PCB. [Reference] When replacing the Finisher Controller PCB, refer to ‘Adjustment> Adjustment when Replacing the Parts’ in the Service Manual.

Code: 503-0061-02
Description: Error in communication between the IC of Finisher Controller PCB (Finisher-AA1)
Causes: Communication error between the IC of Finisher Controller PCB was detected. (Command transmission error)
Solutions: STAPLE FIN-AA1/BOOKLET FIN-AA1 [Related parts] – Finisher Controller PCB (PCB101) [Solutions] Replace the Finisher Controller PCB. [Reference] When replacing the Finisher Controller PCB, refer to ‘Adjustment> When Replacing the Parts’ in the Service Manual.

Code: 503-0062-02
Description: Error in communication between the IC of Finisher Controller PCB (Finisher-AA1)
Causes: Communication error between the IC of Finisher Controller PCB was detected. (Command reception error)
Solutions: STAPLE FIN-AA1/BOOKLET FIN-AA1 [Related parts] – Finisher Controller PCB (PCB101) [Solutions] Replace the Finisher Controller PCB. [Reference] When replacing the Finisher Controller PCB, refer to ‘Adjustment> When Replacing the Parts’ in the Service Manual.

Code: 505-0001-02
Description: Error in EEPROM of the Finisher (Finisher-K1/Finisher-AA1/Sorter-A1)
Causes: a. An error was detected in the check sum value of data read from EEPROM on the Finisher Controller PCB. b. An error was detected in the check sum value of data read from EEPROM on the Sorter Controller PCB.
Solutions: a. INNER FIN-K1/STAPLE FIN-AA1/BOOKLET FIN-AA [Related parts] Finisher Controller PCB (PCB1) [Solutions] Check/replace the Finisher Controller PCB (PCB1). b. SORTER-A1 [Related parts] Sorter Controller PCB (PCB1) [Solutions] Check/replace the Sorter Controller PCB (PCB1). [Reference] Before replacing the Finisher/Sorter Controller PCB, back up the service mode data and restore the backup data after the replacement so the data may be able to be protected. – Backup: SORTER (LEVEL1)> FUNCTION> SYSTEM> FIN-BK-R – Restoration: SORTER (LEVEL1)> FUNCTION> SYSTEM> FIN-BK-W

Code: 505-0004-02
Description: Puncher unit data error (Puncher Unit-A1)
Causes: The data read from Puncher Controller PCB has an error. (The read data doesn’t match with the written data.)
Solutions: PUNCHER UNIT-A1 [Related parts] – Puncher Controller PCB (PCB301) [Solutions] Replace the Puncher Controller PCB. [Reference] When replacing the Puncher Controller PCB, refer to ‘Adjustment> When Replacing the Parts’ in the Service Manual.

Code: 505-0005-02
Description: Buffer Pass data error (Finisher-AA1)
Causes: The data read from Puncher Controller PCB has an error. (The read data doesn’t match with the written data.)
Solutions: Finisher-AA1 [Related parts] – Buffer Pass Controller PCB (PCB201) [Solutions] Replace the Buffer Pass Controller PCB (PCB201).

Code: 514-0002-02
Description: Assist Motor error (Finisher-K1)
Causes: – The Assist HP Sensor was not turned ON although 3 seconds had passed after the Assist Motor operation started. – The Assist HP Sensor was not turned ON when starting operation.
Solutions: INNER FIN-K1 [Related parts] – Harnesses and connectors from the Finisher Controller PCB to the Assist HP Sensor – Harnesses and connectors from the Finisher Controller PCB to the Assist Motor – Assist HP Sensor (PS7) – Assist Motor (M5) – Finisher Controller PCB (PCB1) [Solutions] Check/replace the corresponding harnesses/cables or connectors or the parts. [Reference] When replacing the Finisher Controller PCB, refer to ‘Adjustment> Adjustment when Replacing the Parts’ in the Service Manual.

Code: 514-8001-02
Description: a. Assist Motor error (Finisher-K1) b. Rear End Assist Guide HP error (Finisher-AA1)
Causes: a. The Assist HP Sensor was not turned OFF although 1 second had passed after the Assist Motor operation started. b. The rear end assist guide does not come off the Rear End Assist Guide HP Sensor although the Rear End Assist Guide Motor has been driven for 3 seconds.
Solutions: a. INNER FIN-K1 [Related parts] – Harnesses and connectors from the Finisher Controller PCB to the Assist HP Sensor – Harnesses and connectors from the Finisher Controller PCB to the Assist Motor – Assist HP Sensor (PS7) – Assist Motor (M5) – Finisher Controller PCB (PCB1) b. STAPLE FIN-AA1/BOOKLET FIN-AA1 [Related parts] – Harnesses and connectors from the Finisher Controller PCB to the Rear End Assist Guide HP Sensor – Harnesses and connectors from the Finisher Controller PCB to the Rear End Assist Guide Motor – Rear end assist guide drive mechanism – Rear End Assist Guide HP Sensor (PI109) – Rear End Assist Guide Motor (M109) – Finisher Controller PCB (PCB1) [Solutions] Check/replace the corresponding harnesses/cables or connectors or the parts. [Reference] When replacing the Finisher Controller PCB, refer to ‘Adjustment> Adjustment when Replacing the Parts’ in the Service Manual.

Code: 514-8002-02
Description: Error in the Paper End Assist Motor (Finisher-AA1)
Causes: The Paper End Assist HP Sensor does not detect the assist belt when the Paper End Assist Motor has been driven for 2 seconds.
Solutions: STAPLE FIN-AA1/BOOKLET FIN-AA1 [Related parts] – Harnesses from the Paper End Assist HP Sensor (PS123) to the Finisher Controller PCB – Harnesses from the Paper End Assist Motor (M113) to the Finisher Controller PCB – Paper End Assist HP Sensor (PS123) – Paper End Assist Motor (M113) – Finisher Controller PCB (PCB101) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] When replacing the Finisher Controller PCB, refer to ‘Adjustment> When Replacing the Parts’ in the Service Manual.

Code: 516-0001-02
Description: Paddle Motor error (Finisher-K1)
Causes: – The Paper Fold HP Sensor was not turned OFF although 3 seconds had passed after the Paddle Motor operation started. – The last paper fold operation is not finished when driving the Paddle Motor.
Solutions: INNER FIN-K1 [Related parts] – Harnesses and connectors from the Finisher Controller PCB to the Paper Fold HP Sensor – Harnesses and connectors from the Finisher Controller PCB to the Paddle Motor – Paper Fold HP Sensor (PS8) – Paddle Motor (M10) – Finisher Controller PCB (PCB1) [Solutions] Check/replace the corresponding harnesses/cables or connectors or the parts. [Reference] When replacing the Finisher Controller PCB, refer to ‘Adjustment> Adjustment when Replacing the Parts’ in the Service Manual.

Code: 516-0002-02
Description: Paddle Motor error (Finisher-K1)
Causes: – The Paper Fold HP Sensor was not turned ON although 3 seconds had passed after the Paddle Motor operation started. – The last paper fold operation is not finished when driving the Paddle Motor.
Solutions: INNER FIN-K1 [Related parts] – Harnesses and connectors from the Finisher Controller PCB to the Paper Fold HP Sensor – Harnesses and connectors from the Finisher Controller PCB to the Paddle Motor – Paper Fold HP Sensor (PS8) – Paddle Motor (M10) – Finisher Controller PCB (PCB1) [Solutions] Check/replace the corresponding harnesses/cables or connectors or the parts. [Reference] When replacing the Finisher Controller PCB, refer to ‘Adjustment> Adjustment when Replacing the Parts’ in the Service Manual.

Code: 530-8001-02
Description: a. Rear Alignment Motor error (Finisher-K1) b. Front Aligning Plate HP error (Finisher-AA1)
Causes: a. The Rear Alignment Plate HP Sensor was not turned OFF although 1 second had passed after the Rear Alignment Motor operation started. b. The front aligning plate does not come off the Front Aligning Plate HP Sensor although the Front Aligning Plate Motor has been driven for 4 seconds.
Solutions: a. INNER FIN-K1 [Related parts] – Harnesses and connectors from the Finisher Controller PCB to the Rear Alignment Plate HP Sensor – Harnesses and connectors from the Finisher Controller PCB to the Rear Alignment Motor – Rear Alignment Plate HP Sensor (PS5) – Rear Alignment Motor (M4) – Finisher Controller PCB (PCB1) b. STAPLE FIN-AA1/BOOKLET FIN-AA1 [Related parts] – Harnesses and connectors from the Finisher Controller PCB to the Front Aligning Plate HP Sensor – Harnesses and connectors from the Finisher Controller PCB to the Front Aligning Plate Motor – Front aligning plate drive mechanism – Front Aligning Plate HP Sensor (PI106) – Front Aligning Plate Motor (M103) – Finisher Controller PCB (PCB1) [Solutions] Check/replace the corresponding harnesses/cables or connectors or the parts. [Reference] When replacing the Finisher Controller PCB, refer to ‘Adjustment> Adjustment when Replacing the Parts’ in the Service Manual.

Code: 530-8002-02
Description: a. Rear Alignment Motor error (Finisher-K1) b. Front Aligning Plate HP error (Finisher-AA1)
Causes: a. The Rear Alignment Plate HP Sensor was not turned ON although 5 seconds had passed after the Rear Alignment Motor operation started. b. The Front Aligning Plate HP Sensor does not detect the front aligning plate although the Front Aligning Plate Motor has been driven for 4 seconds.
Solutions: a. INNER FIN-K1 [Related parts] – Harnesses and connectors from the Finisher Controller PCB to the Rear Alignment Plate HP Sensor – Harnesses and connectors from the Finisher Controller PCB to the Rear Alignment Motor – Rear Alignment Plate HP Sensor (PS5) – Rear Alignment Motor (M4) – Finisher Controller PCB (PCB1) b. STAPLE FIN-AA1/BOOKLET FIN-AA1 [Related parts] – Harnesses and connectors from the Finisher Controller PCB to the Front Aligning Plate HP Sensor – Harnesses and connectors from the Finisher Controller PCB to the Front Aligning Plate Motor – Front aligning plate drive mechanism – Front Aligning Plate HP Sensor (PI106) – Front Aligning Plate Motor (M103) – Finisher Controller PCB (PCB1) [Solutions] Check/replace the corresponding harnesses/cables or connectors or the parts. [Reference] When replacing the Finisher Controller PCB, refer to ‘Adjustment> Adjustment when Replacing the Parts’ in the Service Manual.

Code: 531-8001-02
Description: a. Stapler Motor error (Finisher-K1) b. Staple HP error (Finisher-AA1)
Causes: a. The Staple HP Sensor was not turned OFF although 0.4 seconds had passed after the Stapler Motor operation started. b. The staple does not come off the Staple HP Sensor although the Staple Motor has been driven for 0.4 seconds.
Solutions: a. INNER FIN-K1 [Related parts] – Harnesses and connectors from the Finisher Controller PCB to the Stapler Unit – Stapler Unit (including the Stapler Motor and the Staple HP Sensor) – Finisher Controller PCB (PCB1) b. STAPLE FIN-AA1/BOOKLET FIN-AA1 [Related parts] – Harnesses and connectors from the Finisher Controller PCB to the Stapler Unit – Stapler Unit (including the Staple Motor (M111) and the Staple HP Sensor (PI50)) – Finisher Controller PCB (PCB1) [Solutions] Check/replace the corresponding harnesses/cables or connectors or the parts. [Reference] When replacing the Finisher Controller PCB, refer to ‘Adjustment> Adjustment when Replacing the Parts’ in the Service Manual.

Code: 531-8002-02
Description: a. Stapler Motor error (Finisher-K1) b. Staple HP error (Finisher-AA1)
Causes: a. The Staple HP Sensor was not turned ON although 0.4 seconds had passed after the Stapler Motor operation started. b. The Staple HP Sensor does not detect the staple although the Staple Motor has been driven for 0.4 seconds.
Solutions: a. INNER FIN-K1 [Related parts] – Harnesses and connectors from the Finisher Controller PCB to the Stapler Unit – Stapler Unit (including the Stapler Motor and the Staple HP Sensor) – Finisher Controller PCB (PCB1) b. STAPLE FIN-AA1/BOOKLET FIN-AA1 [Related parts] – Harnesses and connectors from the Finisher Controller PCB to the Stapler Unit – Stapler Unit (including the Staple Motor (M111) and the Staple HP Sensor (PI50)) – Finisher Controller PCB (PCB1) [Solutions] Check/replace the corresponding harnesses/cables or connectors or the parts. [Reference] When replacing the Finisher Controller PCB, refer to ‘Adjustment> Adjustment when Replacing the Parts’ in the Service Manual.

Code: 532-8001-02
Description: a. Stapler Shift Motor error (Finisher-K1) b. Stapler Shift HP error (Finisher-AA1)
Causes: a. The Stapler Shift HP Sensor was not turned OFF although 1 second had passed after the Stapler Shift Motor operation started. b. The stapler unit does not come off the Stapler Shift HP Sensor although the Stapler Shift Motor has been driven for 5 seconds.
Solutions: a. INNER FIN-K1 [Related parts] – Harnesses and connectors from the Finisher Controller PCB to the Stapler Shift HP Sensor – Harnesses and connectors from the Finisher Controller PCB to the Stapler Shift Motor – Stapler Shift HP Sensor (PS11) – Stapler Shift Motor (M7) – Finisher Controller PCB (PCB1) b. STAPLE FIN-AA1/BOOKLET FIN-AA1 [Related parts] – Harnesses and connectors from the Finisher Controller PCB to the Stapler Shift HP Sensor – Harnesses and connectors from the Finisher Controller PCB to the Stapler Shift Motor – Stapler Shift HP Sensor (PI110) – Stapler Shift Motor (M105) – Finisher Controller PCB (PCB1) [Solutions] Check/replace the corresponding harnesses/cables or connectors or the parts. [Reference] When replacing the Finisher Controller PCB, refer to ‘Adjustment> Adjustment when Replacing the Parts’ in the Service Manual.

Code: 532-8002-02
Description: a. Stapler Shift Motor error (Finisher-K1) b. Stapler Shift HP error (Finisher-AA1)
Causes: a. The Stapler Shift HP Sensor was not turned ON although 10 seconds had passed after the Stapler Shift Motor operation started. b. The Stapler Shift HP Sensor does not detect the stapler unit although the Stapler Shift Motor has been driven for 20 seconds.
Solutions: a. INNER FIN-K1 [Related parts] – Harnesses and connectors from the Finisher Controller PCB to the Stapler Shift HP Sensor – Harnesses and connectors from the Finisher Controller PCB to the Stapler Shift Motor – Stapler Shift HP Sensor (PS11) – Stapler Shift Motor (M7) – Finisher Controller PCB (PCB1) b. STAPLE FIN-AA1/BOOKLET FIN-AA1 [Related parts] – Harnesses and connectors from the Finisher Controller PCB to the Stapler Shift HP Sensor – Harnesses and connectors from the Finisher Controller PCB to the Stapler Shift Motor – Stapler Shift HP Sensor (PI110) – Stapler Shift Motor (M105) – Finisher Controller PCB (PCB1) [Solutions] Check/replace the corresponding harnesses/cables or connectors or the parts. [Reference] When replacing the Finisher Controller PCB, refer to ‘Adjustment> Adjustment when Replacing the Parts’ in the Service Manual.

Code: 535-0001-02
Description: Return Belt Motor error (Finisher-K1)
Causes: The Return Belt HP Sensor was not turned OFF although 1 second had passed after the Return Belt Motor operation started.
Solutions: INNER FIN-K1 [Related parts] – Harnesses and connectors from the Finisher Controller PCB to the Return Belt HP Sensor – Harnesses and connectors from the Finisher Controller PCB to the Return Belt Motor – Return Belt HP Sensor (PS3) – Return Belt Motor (M2) – Finisher Controller PCB (PCB1) [Solutions] Check/replace the corresponding harnesses/cables or connectors or the parts. [Reference] When replacing the Finisher Controller PCB, refer to ‘Adjustment> Adjustment when Replacing the Parts’ in the Service Manual.

Code: 535-0002-02
Description: Return Belt Motor error (Finisher-K1)
Causes: The Return Belt HP Sensor was not turned ON although 1 second had passed after the Return Belt Motor operation started.
Solutions: INNER FIN-K1 [Related parts] – Harnesses and connectors from the Finisher Controller PCB to the Return Belt HP Sensor – Harnesses and connectors from the Finisher Controller PCB to the Return Belt Motor – Return Belt HP Sensor (PS3) – Return Belt Motor (M2) – Finisher Controller PCB (PCB1) [Solutions] Check/replace the corresponding harnesses/cables or connectors or the parts. [Reference] When replacing the Finisher Controller PCB, refer to ‘Adjustment> Adjustment when Replacing the Parts’ in the Service Manual.

Code: 535-8001-02
Description: Error in the Swing Guide Motor (Finisher-AA1)
Causes: The swing guide does not come off the Swing Guide HP Sensor when the Swing Guide Motor has been driven for 1 second.
Solutions: STAPLE FIN-AA1/BOOKLET FIN-AA1 [Related parts] – Harnesses from the Swing Guide HP Sensor (PS119) to the Finisher Controller PCB – Harnesses from the Swing Guide Motor (M110) to the Finisher Controller PCB – Swing Guide HP Sensor (PS119) – Swing Guide Motor (M110) – Finisher Controller PCB (PCB101) [Points to note at work] When the Swing Guide Safety Switch (SW102) turns on at the detection timing of this error, this error code may be displayed. Accordingly, perform the following work before checking the related parts. 1. Check whether there is not the mulfunction in the swing guide unit. 2. Check whether there is not the mulfunction in the Swing Guide Safety Switch (SW102). [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] When replacing the Finisher Controller PCB, refer to ‘Adjustment> When Replacing the Parts’ in the Service Manual.

Code: 535-8002-02
Description: Error in the Swing Guide Motor (Finisher-AA1)
Causes: The Swing Guide HP Sensor does not detect the swing guide when the Swing Guide Motor has been driven for 1 second.
Solutions: STAPLE FIN-AA1/BOOKLET FIN-AA1 [Related parts] – Harnesses from the Swing Guide HP Sensor (PS119) to the Finisher Controller PCB – Harnesses from the Swing Guide Motor (M110) to the Finisher Controller PCB – Swing Guide HP Sensor (PS119) – Swing Guide Motor (M110) – Finisher Controller PCB (PCB101) [Points to note at work] When the Swing Guide Safety Switch (SW102) turns on at the detection timing of this error, this error code may be displayed. Accordingly, perform the following work before checking the related parts. 1. Check whether there is not the mulfunction in the swing guide unit. 2. Check whether there is not the mulfunction in the Swing Guide Safety Switch (SW102). [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] When replacing the Finisher Controller PCB, refer to ‘Adjustment> When Replacing the Parts’ in the Service Manual.

Code: 537-8001-02
Description: a. Front Alignment Motor error (Finisher-K1) b. Rear Aligning Plate HP error (Finisher-AA1)
Causes: a. The Front Alignment Plate HP Sensor was not turned OFF although 1 second had passed after the Front Alignment Motor operation started. b. The rear aligning plate does not come off the Rear Aligning Plate HP Sensor although the Rear Aligning Plate Motor has been driven for 4 seconds.
Solutions: a. INNER FIN-K1 [Related parts] – Harnesses and connectors from the Finisher Controller PCB to the Front Alignment Plate HP Sensor – Harnesses and connectors from the Finisher Controller PCB to the Front Alignment Motor – Front Alignment Plate HP Sensor (PS4) – Front Alignment Motor (M3) – Finisher Controller PCB (PCB1) b. STAPLE FIN-AA1/BOOKLET FIN-AA1 [Related parts] – Harnesses and connectors from the Finisher Controller PCB to the Rear Aligning Plate HP Sensor – Harnesses and connectors from the Finisher Controller PCB to the Rear Aligning Plate Motor – Rear aligning plate drive mechanism – Rear Aligning Plate HP Sensor (PI107) – Rear Aligning Plate Motor (M104) – Finisher Controller PCB (PCB1) [Solutions] Check/replace the corresponding harnesses/cables or connectors or the parts. [Reference] When replacing the Finisher Controller PCB, refer to ‘Adjustment> Adjustment when Replacing the Parts’ in the Service Manual.

Code: 537-8002-02
Description: a. Front Alignment Motor error (Finisher-K1) b. Rear Aligning Plate HP error (Finisher-AA1)
Causes: a. The Front Alignment Plate HP Sensor was not turned ON although 5 seconds had passed after the Front Alignment Motor operation started. b. The Rear Aligning Plate HP Sensor does not detect the rear aligning plate although the Rear Aligning Plate Motor has been driven for 4 seconds.
Solutions: a. INNER FIN-K1 [Related parts] – Harnesses and connectors from the Finisher Controller PCB to the Front Alignment Plate HP Sensor – Harnesses and connectors from the Finisher Controller PCB to the Front Alignment Motor – Front Alignment Plate HP Sensor (PS4) – Front Alignment Motor (M3) – Finisher Controller PCB (PCB1) b. STAPLE FIN-AA1/BOOKLET FIN-AA1 [Related parts] – Harnesses and connectors from the Finisher Controller PCB to the Rear Aligning Plate HP Sensor – Harnesses and connectors from the Finisher Controller PCB to the Rear Aligning Plate Motor – Rear aligning plate drive mechanism – Rear Aligning Plate HP Sensor (PI107) – Rear Aligning Plate Motor (M104) – Finisher Controller PCB (PCB1) [Solutions] Check/replace the corresponding harnesses/cables or connectors or the parts. [Reference] When replacing the Finisher Controller PCB, refer to ‘Adjustment> Adjustment when Replacing the Parts’ in the Service Manual.

Code: 540-8001-02
Description: a. Tray Shift Motor error (Finisher-K1) b. Tray 1 timeout error (Finisher-AA1)
Causes: a. The Stack Tray Paper Height Sensor was not turned ON although 5 seconds had passed after the Tray Shift Motor operation started. b. The tray does not return to its home position although the Tray 1 Shift Motor has been driven for 25 seconds. – The tray does not move to the other area although the Tray 1 Shift Motor has been driven for 5 seconds.
Solutions: a. INNER FIN-K1 [Related parts] – Harnesses and connectors from the Finisher Controller PCB to the Stack Tray Paper Height Sensor – Harnesses and connectors from the Finisher Controller PCB to the Tray Shift Motor – Stack Tray Paper Height Sensor (PS9) – Tray Shift Motor (M6) – Finisher Controller PCB (PCB1) b. STAPLE FIN-AA1/BOOKLET FIN-AA1 [Related parts] – Harnesses and connectors from the Finisher Controller PCB to the Tray 1 Paper Surface Sensor – Harnesses and connectors from the Finisher Controller PCB to the Tray 1 Shift Area Sensor PCB – Harnesses and connectors from the Finisher Controller PCB to the Tray 1 Shift Motor – Tray 1 drive mechanism – Tray 1 Paper Surface Sensor (PI114) – Tray 1 Shift Area Sensor PCB (PCB4) – Tray 1 Shift Motor (M107) – Finisher Controller PCB (PCB1) [Solutions] Check/replace the corresponding harnesses/cables or connectors or the parts. [Reference] When replacing the Finisher Controller PCB, refer to ‘Adjustment> Adjustment when Replacing the Parts’ in the Service Manual.

Code: 540-8002-02
Description: a. Tray Shift Motor error (Finisher-K1) b. Tray 1 shift area error (Finisher-AA1)
Causes: a. The Front Alignment Plate HP Sensor was not turned OFF or the Stack Tray Lower Limit Sensor was not turned ON although 3.5 seconds had passed after the Front Alignment Motor operation started in the tray down operation. – The Front Alignment Plate HP Sensor was not turned OFF after the tray was moved down in the paper level detection operation. b. The tray exceeded the upper/lower limit before the Tray 1 Paper Surface Sensor detects the paper surface during the paper surface detection operation. – A non-contiguous area was detected during the tray shift operation.
Solutions: a. INNER FIN-K1 [Related parts] – Harnesses and connectors from the Finisher Controller PCB to the Stack Tray Paper Height Sensor – Harnesses and connectors from the Finisher Controller PCB to the Tray Shift Motor – Stack Tray Paper Height Sensor (PS9) – Tray Shift Motor (M6) – Finisher Controller PCB (PCB1) b. STAPLE FIN-AA1/BOOKLET FIN-AA1 [Related parts] – Harnesses and connectors from the Finisher Controller PCB to the Tray 1 Paper Surface Sensor – Harnesses and connectors from the Finisher Controller PCB to the Tray 1 Shift Area Sensor PCB – Harnesses and connectors from the Finisher Controller PCB to the Tray 1 Shift Motor – Tray 1 drive mechanism – Tray 1 Paper Surface Sensor (PI114) – Tray 1 Shift Area Sensor PCB (PCB4) – Tray 1 Shift Motor (M107) – Finisher Controller PCB (PCB1) [Solutions] Check/replace the corresponding harnesses/cables or connectors or the parts. [Reference] When replacing the Finisher Controller PCB, refer to ‘Adjustment> Adjustment when Replacing the Parts’ in the Service Manual.

Code: 540-8004-02
Description: Stack tray paper surface detection error (Finisher-AA1)
Causes: The Stack Tray Paper Surface Sensor does not turn off when the stack tray has been lowered for 10 seconds.
Solutions: STAPLE FIN-AA1/BOOKLET FIN-AA1 [Related parts] – Harnesses from the Stack Tray Paper Surface Sensor (light-emitting) (PBA101) to the Finisher Controller PCB – Harnesses from the Stack Tray Paper Surface Sensor (light-receiving) (PBA102/PBA103) to the Finisher Controller PCB – Harnesses from the Stack Tray Shift Motor (M105) to the Finisher Controller PCB – Stack Tray Paper Surface Sensor (light-emitting) (PBA101) – Stack Tray Paper Surface Sensor (light-receiving) (PBA102/PBA103) – Stack Tray Shift Motor (M105) – Finisher Controller PCB (PCB101) [Points to note at work] When the Swing Guide Safety Switch (SW102) turns on at the detection timing of this error, this error code may be displayed. Accordingly, perform the following work before checking the related parts. 1. Check whether there is not the mulfunction in the swing guide unit. 2. Check whether there is not the mulfunction in the Swing Guide Safety Switch (SW102). [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] When replacing the Finisher Controller PCB, refer to ‘Adjustment> When Replacing the Parts’ in the Service Manual.

Code: 551-0003-02
Description: Error in the Cooling Fan (Finisher-AA1)
Causes: The lock signal is detected 1.2 seconds or more while the fan operates.
Solutions: STAPLE FIN-AA1/BOOKLET FIN-AA1 [Related parts] – Harnesses from the Cooling Fan (FM101) to the Finisher Controller PCB – Cooling Fan (FM101) – Finisher Controller PCB (PCB101) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] When replacing the Finisher Controller PCB, refer to ‘Adjustment> When Replacing the Parts’ in the Service Manual.

Code: 551-0004-02
Description: Error in the Cooling Fan of the Finisher (Finisher-AA1)
Causes: The lock status is released when the fan stops.
Solutions: STAPLE FIN-AA1/BOOKLET FIN-AA1 [Related parts] – Harnesses from the Cooling Fan (FM101) to the Finisher Controller PCB – Cooling Fan (FM101) – Finisher Controller PCB (PCB101) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] When replacing the Finisher Controller PCB, refer to ‘Adjustment> When Replacing the Parts’ in the Service Manual.

Code: 551-0011-02
Description: Error in the Buffer Pass Power Supply Cooling Fan (Finisher-AA1)
Causes: The loch signal is not released for the specified times while the fan operates.
Solutions: STAPLE FIN-AA1/BOOKLET FIN-AA1 [Related parts] – Harnesses from the Buffer Pass Power Supply Cooling Fan (FM201) to the Buffer Pass Controller PCB – Buffer Pass Power Supply Cooling Fan (FM201) – Buffer Pass Controller PCB (PCB201) [Solutions] Check/replace the related harness/cable, connector and parts.

Code: 551-0012-02
Description: Error in the Buffer Pass Power Supply Cooling Fan (Finisher-AA1)
Causes: The lock status is released when the fan stops.
Solutions: STAPLE FIN-AA1/BOOKLET FIN-AA1 [Related parts] – Harnesses from the Buffer Pass Power Supply Cooling Fan (FM201) to the Buffer Pass Controller PCB – Buffer Pass Power Supply Cooling Fan (FM201) – Buffer Pass Controller PCB (PCB201) [Solutions] Check/replace the related harness/cable, connector and parts.

Code: 551-0013-02
Description: Error in the Buffer Pass Cooling Fan (Finisher-AA1)
Causes: The loch signal is not released for the specified times while the fan operates.
Solutions: STAPLE FIN-AA1/BOOKLET FIN-AA1 [Related parts] – Harnesses from the Buffer Pass Cooling Fan (FM202) to the Buffer Pass Controller PCB – Buffer Pass Cooling Fan (FM202) – Buffer Pass Controller PCB (PCB201) [Solutions] Check/replace the related harness/cable, connector and parts.

Code: 551-0014-02
Description: Error in the Buffer Pass Cooling Fan (Finisher-AA1)
Causes: The lock status is released when the fan stops.
Solutions: STAPLE FIN-AA1/BOOKLET FIN-AA1 [Related parts] – Harnesses from the Buffer Pass Cooling Fan (FM202) to the Buffer Pass Controller PCB – Buffer Pass Cooling Fan (FM202) – Buffer Pass Controller PCB (PCB201) [Solutions] Check/replace the related harness/cable, connector and parts.

Code: 553-8001-02
Description: a. Error in the Escape Delivery Shift Motor (Finisher-AA1) b. Error in the Sorter Shift Motor (Sorter-A1)
Causes: a. The escape delivery roller does not come off the Escape Delivery Roller HP Sensor when the Escape Delivery Shift Motor has been driven for 1 second. b. The shift roller does not come off the Sorter Shift HP Sensor when the shift roller has been driven for the specified distance at shift operation.
Solutions: a. STAPLE FIN-AA1/BOOKLET FIN-AA1 [Related parts] – Harnesses from the Escape Delivery Roller HP Sensor (PS112) to the Finisher Controller PCB – Harnesses from the Escape Delivery Shift Motor (M106) to the Finisher Controller PCB – Escape Delivery Roller HP Sensor (PS112) – Escape Delivery Shift Motor (M106) – Finisher Controller PCB (PCB101) [Points to note at work] When the Swing Guide Safety Switch (SW102) turns on at the detection timing of this error, this error code may be displayed. Accordingly, perform the following work before checking the related parts. 1. Check whether there is not the mulfunction in the swing guide unit. 2. Check whether there is not the mulfunction in the Swing Guide Safety Switch (SW102). b. SORTER-A1 [Related parts] – Harnesses from the Sorter Shift HP Sensor (PS2) to the Sorter Controller PCB – Harnesses from the Sorter Shift Motor (M2) to the Sorter Controller PCB – Sorter Shift HP Sensor (PS2) – Sorter Shift Motor (M2) – Sorter Controller PCB (PCB1) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] When replacing the Finisher/Sorter Controller PCB, refer to ‘Adjustment> When Replacing the Parts’ in the Service Manual. 7. Error/Jam/Alarm

Code: 553-8002-02
Description: a. Error in the Escape Delivery Shift Motor (Finisher-AA1) b. Error in the Sorter Shift Motor (Sorter-A1)
Causes: a. The Escape Delivery Roller HP Sensor does not detect the escape delivery roller when the Escape Delivery Shift Motor has been driven for 1 second. b. The shift roller does not detect the Sorter Shift HP Sensor when the shift roller has been driven for the specified distance at return operation after shift.
Solutions: a. STAPLE FIN-AA1/BOOKLET FIN-AA1 [Related parts] – Harnesses from the Escape Delivery Roller HP Sensor (PS112) to the Finisher Controller PCB – Harnesses from the Escape Delivery Shift Motor (M106) to the Finisher Controller PCB – Escape Delivery Roller HP Sensor (PS112) – Escape Delivery Shift Motor (M106) – Finisher Controller PCB (PCB101) [Points to note at work] When the Swing Guide Safety Switch (SW102) turns on at the detection timing of this error, this error code may be displayed. Accordingly, perform the following work before checking the related parts. 1. Check whether there is not the mulfunction in the swing guide unit. 2. Check whether there is not the mulfunction in the Swing Guide Safety Switch (SW102). b. SORTER-A1 [Related parts] – Harnesses from the Sorter Shift HP Sensor (PS2) to the Sorter Controller PCB – Harnesses from the Sorter Shift Motor (M2) to the Sorter Controller PCB – Sorter Shift HP Sensor (PS2) – Sorter Shift Motor (M2) – Sorter Controller PCB (PCB1) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] When replacing the Finisher/Sorter Controller PCB, refer to ‘Adjustment> When Replacing the Parts’ in the Service Manual.

Code: 553-8011-02
Description: Error in the Flapper Motor (Finisher-AA1)
Causes: The flapper does not come off the Flapper HP Sensor when the Flapper Motor has been driven for 1 second.
Solutions: STAPLE FIN-AA1/BOOKLET FIN-AA1 [Related parts] – Harnesses from the Flapper HP Sensor (PS105) to the Finisher Controller PCB – Harnesses from the Flapper Motor (M104) to the Finisher Controller PCB – Flapper HP Sensor (PS105) – Flapper Motor (M104) – Finisher Controller PCB (PCB101) [Points to note at work] When the Swing Guide Safety Switch (SW102) turns on at the detection timing of this error, this error code may be displayed. Accordingly, perform the following work before checking the related parts. 1. Check whether there is not the mulfunction in the swing guide unit. 2. Check whether there is not the mulfunction in the Swing Guide Safety Switch (SW102). [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] When replacing the Finisher Controller PCB, refer to ‘Adjustment> When Replacing the Parts’ in the Service Manual.

Code: 553-8012-02
Description: Error in the Flapper Motor (Finisher-AA1)
Causes: The Flapper HP Sensor does not detect the flapper when the Flapper Motor has been driven for 1 second.
Solutions: STAPLE FIN-AA1/BOOKLET FIN-AA1 [Related parts] – Harnesses from the Flapper HP Sensor (PS105) to the Finisher Controller PCB – Harnesses from the Flapper Motor (M104) to the Finisher Controller PCB – Flapper HP Sensor (PS105) – Flapper Motor (M104) – Finisher Controller PCB (PCB101) [Points to note at work] When the Swing Guide Safety Switch (SW102) turns on at the detection timing of this error, this error code may be displayed. Accordingly, perform the following work before checking the related parts. 1. Check whether there is not the mulfunction in the swing guide unit. 2. Check whether there is not the mulfunction in the Swing Guide Safety Switch (SW102). [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] When replacing the Finisher Controller PCB, refer to ‘Adjustment> When Replacing the Parts’ in the Service Manual.

Code: 553-80F1-02
Description: Error in the Saddle Feed/Paddle Motor (Finisher-AA1)
Causes: The paddle does not come off the Saddle Paddle HP Sensor when the Saddle Feed/Paddle Motor has been driven for 1 second.
Solutions: STAPLE FIN-AA1/BOOKLET FIN-AA1 [Related parts] – Harnesses from the Saddle Paddle HP Sensor (PS206) to the Saddle Stitcher Controller PCB – Harnesses from the Saddle Feed/Paddle Motor (M201) to the Saddle Stitcher Controller PCB – Saddle Paddle HP Sensor (PS206) – Saddle Feed/Paddle Motor (M201) – Saddle Stitcher Controller PCB (PCB201) – Finisher Controller PCB (PCB101) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] When replacing the Finisher Controller PCB, refer to ‘Adjustment> When Replacing the Parts’ in the Service Manual.

Code: 553-80F2-02
Description: Error in the Saddle Feed/Paddle Motor (Finisher-AA1)
Causes: The Saddle Paddle HP Sensor does not detect the paddle when the Saddle Feed/Paddle Motor has been driven for 1 second.
Solutions: STAPLE FIN-AA1/BOOKLET FIN-AA1 [Related parts] – Harnesses from the Saddle Paddle HP Sensor (PS206) to the Saddle Stitcher Controller PCB – Harnesses from the Saddle Feed/Paddle Motor (M201) to the Saddle Stitcher Controller PCB – Saddle Paddle HP Sensor (PS206) – Saddle Feed/Paddle Motor (M201) – Saddle Stitcher Controller PCB (PCB201) – Finisher Controller PCB (PCB101) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] When replacing the Finisher Controller PCB, refer to ‘Adjustment> When Replacing the Parts’ in the Service Manual.

Code: 554-8001-02
Description: Safety switch ON error (Finisher-AA1)
Causes: The Swing Guide Safety Switch is turned ON for 0.3 seconds. The Front Cover Switch is turned OFF for 0.3 seconds when the Front Cover Sensor is ON.
Solutions: STAPLE FIN-AA1/BOOKLET FIN-AA1 [Related parts] – Harnesses from the Swing Guide Safety Switch (SW102) to the Finisher Controller PCB – Harnesses from the Stack Tray Shift Motor (M105) to the Finisher Controller PCB – Swing Guide Safety Switch (SW102) – Stack Tray Shift Motor (M105) – Finisher Controller PCB (PCB101) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] When replacing the Finisher Controller PCB, refer to ‘Adjustment> When Replacing the Parts’ in the Service Manual.

Code: 577-0002-02
Description: Paddle Motor error (Finisher-K1)
Causes: – The Return Belt HP Sensor was not turned ON although 1 second had passed after the Paddle Motor operation started. – The last paddle operation is not finished when driving the Paddle Motor.
Solutions: INNER FIN-K1 [Related parts] – Harnesses and connectors from the Finisher Controller PCB to the Return Belt HP Sensor – Harnesses and connectors from the Finisher Controller PCB to the Paddle Motor – Return Belt HP Sensor (PS3) – Paddle Motor (M10) – Finisher Controller PCB (PCB1) [Solutions] Check/replace the corresponding harnesses/cables or connectors or the parts. [Reference] When replacing the Finisher Controller PCB, refer to ‘Adjustment> Adjustment when Replacing the Parts’ in the Service Manual.

Code: 577-8001-02
Description: a. Paddle Motor error (Finisher-K1) b. Error in the Stack Delivery/Paddle Motor (Finisher- AA1)
Causes: a. The Return Belt HP Sensor was not turned ON although 1 second had passed after the Paddle Motor operation started. The last paddle operation is not finished when driving the Paddle Motor. b. The paddle does not come off the Paddle HP Sensor when the Stack Delivery/Paddle Motor has been driven for 1 second.
Solutions: a. INNER FIN-K1 [Related parts] – Harnesses and connectors from the Finisher Controller PCB to the Return Belt HP Sensor – Harnesses and connectors from the Finisher Controller PCB to the Paddle Motor – Return Belt HP Sensor (PS3) – Paddle Motor (M10) – Finisher Controller PCB (PCB1) b. STAPLE FIN-AA1/BOOKLET FIN-AA1 [Related parts] – Harnesses from the Paddle HP Sensor (PS120) to the Finisher Controller PCB – Harnesses from the Stack Delivery/Paddle Motor (M103) to the Finisher Controller PCB – Paddle HP Sensor (PS120) – Stack Delivery/Paddle Motor (M103) – Finisher Controller PCB (PCB101) [Points to note at work] When the Swing Guide Safety Switch (SW102) turns on at the detection timing of this error, this error code may be displayed. Accordingly, perform the following work before checking the related parts. 1. Check whether there is not the mulfunction in the swing guide unit. 2. Check whether there is not the mulfunction in the Swing Guide Safety Switch (SW102). [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] When replacing the Finisher Controller PCB, refer to ‘Adjustment> When Replacing the Parts’ in the Service Manual.

Code: 577-8002-02
Description: Error in the Stack Delivery/Paddle Motor (Finisher-AA1)
Causes: The Paddle HP Sensor does not detect the paddle when the Stack Delivery/Paddle Motor has been driven for 1 second.
Solutions: STAPLE FIN-AA1/BOOKLET FIN-AA1 [Related parts] – Harnesses from the Paddle HP Sensor (PS120) to the Finisher Controller PCB – Harnesses from the Stack Delivery/Paddle Motor (M103) to the Finisher Controller PCB – Paddle HP Sensor (PS120) – Stack Delivery/Paddle Motor (M103) – Finisher Controller PCB (PCB101) [Points to note at work] When the Swing Guide Safety Switch (SW102) turns on at the detection timing of this error, this error code may be displayed. Accordingly, perform the following work before checking the related parts. 1. Check whether there is not the mulfunction in the swing guide unit. 2. Check whether there is not the mulfunction in the Swing Guide Safety Switch (SW102). [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] When replacing the Finisher Controller PCB, refer to ‘Adjustment> When Replacing the Parts’ in the Service Manual.

Code: 578-8001-02
Description: Error in the Return Roller Lift Motor (Finisher-AA1)
Causes: The return roller does not come off the Return Roller HP Sensor when the Return Roller Lift Motor has been driven for 1 second.
Solutions: STAPLE FIN-AA1/BOOKLET FIN-AA1 [Related parts] – Harnesses from the Return Roller HP Sensor (PS121) to the Finisher Controller PCB – Harnesses from the Return Roller Lift Motor (M111) to the Finisher Controller PCB – Return Roller HP Sensor (PS121) – Return Roller Lift Motor (M111) – Finisher Controller PCB (PCB101) [Points to note at work] When the Swing Guide Safety Switch (SW102) turns on at the detection timing of this error, this error code may be displayed. Accordingly, perform the following work before checking the related parts. 1. Check whether there is not the mulfunction in the swing guide unit. 2. Check whether there is not the mulfunction in the Swing Guide Safety Switch (SW102). [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] When replacing the Finisher Controller PCB, refer to ‘Adjustment> When Replacing the Parts’ in the Service Manual.

Code: 578-8002-02
Description: Error in the Return Roller Lift Motor (Finisher-AA1)
Causes: The Return Roller HP Sensor does not detect the return roller when the Return Roller Lift Motor has been driven for 1 second.
Solutions: STAPLE FIN-AA1/BOOKLET FIN-AA1 [Related parts] – Harnesses from the Return Roller HP Sensor (PS121) to the Finisher Controller PCB – Harnesses from the Return Roller Lift Motor (M111) to the Finisher Controller PCB – Return Roller HP Sensor (PS121) – Return Roller Lift Motor (M111) – Finisher Controller PCB (PCB101) [Points to note at work] When the Swing Guide Safety Switch (SW102) turns on at the detection timing of this error, this error code may be displayed. Accordingly, perform the following work before checking the related parts. 1. Check whether there is not the mulfunction in the swing guide unit. 2. Check whether there is not the mulfunction in the Swing Guide Safety Switch (SW102). [Points to note at work] When the Swing Guide Safety Switch (SW102) turns on at the detection timing of this error, this error code may be displayed. Accordingly, perform the following work before checking the related parts. 1. Check whether there is not the mulfunction in the swing guide unit. 2. Check whether there is not the mulfunction in the Swing Guide Safety Switch (SW102). [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] When replacing the Finisher Controller PCB, refer to ‘Adjustment> When Replacing the Parts’ in the Service Manual.

Code: 57B-8001-02
Description: Error in the Paper End Pushing Guide Motor (Finisher-AA1)
Causes: The paper end pushing guide does not come off the Paper End Pushing Guide HP Sensor when the Paper End Pushing Guide Motor has been driven for 1 second.
Solutions: STAPLE FIN-AA1/BOOKLET FIN-AA1 [Related parts] – Harnesses from the Paper End Pushing Guide HP Sensor (PS122) to the Finisher Controller PCB – Harnesses from the Paper End Pushing Guide Motor (M112) to the Finisher Controller PCB – Paper End Pushing Guide HP Sensor (PS122) – Paper End Pushing Guide Motor (M112) – Finisher Controller PCB (PCB101) [Points to note at work] When the Swing Guide Safety Switch (SW102) turns on at the detection timing of this error, this error code may be displayed. Accordingly, perform the following work before checking the related parts. 1. Check whether there is not the mulfunction in the swing guide unit. 2. Check whether there is not the mulfunction in the Swing Guide Safety Switch (SW102). [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] When replacing the Finisher Controller PCB, refer to ‘Adjustment> When Replacing the Parts’ in the Service Manual.

Code: 57B-8002-02
Description: Error in the Paper End Pushing Guide Motor (Finisher-AA1)
Causes: The Paper End Pushing Guide HP Sensor does not detect the paper end pushing guide when the Paper End Pushing Guide Motor has been driven for 1 second.
Solutions: STAPLE FIN-AA1/BOOKLET FIN-AA1 [Related parts] – Harnesses from the Paper End Pushing Guide HP Sensor (PS122) to the Finisher Controller PCB – Harnesses from the Paper End Pushing Guide Motor (M112) to the Finisher Controller PCB – Paper End Pushing Guide HP Sensor (PS122) – Paper End Pushing Guide Motor (M112) – Finisher Controller PCB (PCB101) [Points to note at work] When the Swing Guide Safety Switch (SW102) turns on at the detection timing of this error, this error code may be displayed. Accordingly, perform the following work before checking the related parts. 1. Check whether there is not the mulfunction in the swing guide unit. 2. Check whether there is not the mulfunction in the Swing Guide Safety Switch (SW102). [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] When replacing the Finisher Controller PCB, refer to ‘Adjustment> When Replacing the Parts’ in the Service Manual.

Code: 583-8001-02
Description: Error in the Tray Auxiliary Guide Motor (Finisher-AA1)
Causes: The tray auxiliary guides don’t come off the Front/Rear Tray Auxiliary Guide HP Sensors when the Tray Auxiliary Guide Motor has been driven for 1 second.
Solutions: STAPLE FIN-AA1/BOOKLET FIN-AA1 [Related parts] – Harnesses from the Front Tray Auxiliary Guide HP Sensor (PS117) to the Finisher Controller PCB – Harnesses from the Rear Tray Auxiliary Guide HP Sensor (PS118) to the Finisher Controller PCB – Harnesses from the Tray Auxiliary Guide Motor (M109) to the Finisher Controller PCB – Front Tray Auxiliary Guide HP Sensor (PS117) – Rear Tray Auxiliary Guide HP Sensor (PS118) – Tray Auxiliary Guide Motor (M109) – Finisher Controller PCB (PCB101) [Points to note at work] When the Swing Guide Safety Switch (SW102) turns on at the detection timing of this error, this error code may be displayed. Accordingly, perform the following work before checking the related parts. 1. Check whether there is not the mulfunction in the swing guide unit. 2. Check whether there is not the mulfunction in the Swing Guide Safety Switch (SW102). [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] When replacing the Finisher Controller PCB, refer to ‘Adjustment> When Replacing the Parts’ in the Service Manual.

Code: 583-8002-02
Description: Error in the Tray Auxiliary Guide Motor (Finisher-AA1)
Causes: The Front/Rear Tray Auxiliary Guide HP Sensors don’t detect the tray auxiliary guides when the Tray Auxiliary Guide Motor has been driven for 1 second.
Solutions: STAPLE FIN-AA1/BOOKLET FIN-AA1 [Related parts] – Harnesses from the Front Tray Auxiliary Guide HP Sensor (PS117) to the Finisher Controller PCB – Harnesses from the Rear Tray Auxiliary Guide HP Sensor (PS118) to the Finisher Controller PCB – Harnesses from the Tray Auxiliary Guide Motor (M109) to the Finisher Controller PCB – Front Tray Auxiliary Guide HP Sensor (PS117) – Rear Tray Auxiliary Guide HP Sensor (PS118) – Tray Auxiliary Guide Motor (M109) – Finisher Controller PCB (PCB101) [Points to note at work] When the Swing Guide Safety Switch (SW102) turns on at the detection timing of this error, this error code may be displayed. Accordingly, perform the following work before checking the related parts. 1. Check whether there is not the mulfunction in the swing guide unit. 2. Check whether there is not the mulfunction in the Swing Guide Safety Switch (SW102). [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] When replacing the Finisher Controller PCB, refer to ‘Adjustment> When Replacing the Parts’ in the Service Manual.

Code: 590-8001-02
Description: Error in the Punch Motor (Puncher Unit-A1)
Causes: The punch does not come off the Punch HP Sensor when the Punch Motor has been driven for 0.2 seconds.
Solutions: PUNCHER UNIT-A1 [Related parts] – Harnesses from the Punch HP Sensor 1 (PS303) to the Puncher Relay PCB – Harnesses from the Punch HP Sensor 2 (PS304) to the Puncher Relay PCB – Harnesses from the Punch Motor Clock Sensor (PS305) to the Puncher Relay PCB – Harnesses from the Punch Motor (M301) to the Puncher Relay PCB – Punch HP Sensor 1 (PS303) – Punch HP Sensor 2 (PS304) – Punch Motor Clock Sensor (PS305) – Punch Motor (M301) – Puncher Relay PCB (PCB302) – Puncher Controller PCB (PCB301) – Finisher Controller PCB (PCB101) [Points to note at work] When the Swing Guide Safety Switch (SW102) turns on at the detection timing of this error, this error code may be displayed. Accordingly, perform the following work before checking the related parts. 1. Check whether there is not the mulfunction in the swing guide unit. 2. Check whether there is not the mulfunction in the Swing Guide Safety Switch (SW102). [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] When replacing the Puncher Controller PCB, refer to ‘Adjustment> When Replacing the Parts’ in the Service Manual. [Reference] When replacing the Finisher Controller PCB, refer to ‘Adjustment> When Replacing the Parts’ in the Service Manual.

Code: 590-8002-02
Description: Error in the Punch Motor (Puncher Unit-A1)
Causes: The Punch HP Sensor does not detect the punch during initialization. The Punch HP Sensor does not detect the punch when the Punch Motor has been driven for 0.4 seconds for returning the punch after the punch jam.
Solutions: Puncher Unit-A1 [Related parts] – Harnesses from the Punch HP Sensor 1 (PS303) to the Puncher Relay PCB – Harnesses from the Punch HP Sensor 2 (PS304) to the Puncher Relay PCB – Harnesses from the Punch Motor Clock Sensor (PS305) to the Puncher Relay PCB – Harnesses from the Punch Motor (M301) to the Puncher Relay PCB – Punch HP Sensor 1 (PS303) – Punch HP Sensor 2 (PS304) – Punch Motor Clock Sensor (PS305) – Punch Motor (M301) – Puncher Relay PCB (PCB302) – Puncher Controller PCB (PCB301) – Finisher Controller PCB (PCB101) [Points to note at work] When the Swing Guide Safety Switch (SW102) turns on at the detection timing of this error, this error code may be displayed. Accordingly, perform the following work before checking the related parts. 1. Check whether there is not the mulfunction in the swing guide unit. 2. Check whether there is not the mulfunction in the Swing Guide Safety Switch (SW102). [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] When replacing the Puncher Controller PCB, refer to ‘Adjustment> When Replacing the Parts’ in the Service Manual. [Reference] When replacing the Finisher Controller PCB, refer to ‘Adjustment> When Replacing the Parts’ in the Service Manual.

Code: 593-8001-02
Description: Error in the Punch Shift Motor (Puncher Unit-A1)
Causes: The punch unit does not come off the Punch Slide HP Sensor when shifting the punch unit by 9mm toward rear.
Solutions: PUNCHER UNIT-A1 [Related parts] – Harnesses from the Punch Slide HP Sensor (PS302) to the Puncher Controller PCB – Harnesses from the Punch Shift Motor (M302) to the Puncher Controller PCB – Punch Slide HP Sensor (PS302) – Punch Shift Motor (M302) – Puncher Controller PCB (PCB301) – Finisher Controller PCB (PCB101) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] When replacing the Puncher Controller PCB, refer to ‘Adjustment> When Replacing the Parts’ in the Service Manual. [Reference] When replacing the Finisher Controller PCB, refer to ‘Adjustment> When Replacing the Parts’ in the Service Manual.

Code: 593-8002-02
Description: Error in the Punch Shift Motor (Puncher Unit-A1)
Causes: The Punch Slide HP Sensor does not detect the punch unit when shifting the punch unit by 37mm toward front.
Solutions: Puncher Unit-A1 [Related parts] – Harnesses from the Punch Slide HP Sensor (PS302) to the Puncher Controller PCB – Harnesses from the Punch Shift Motor (M302) to the Puncher Controller PCB – Punch Slide HP Sensor (PS302) – Punch Shift Motor (M302) – Puncher Controller PCB (PCB301) – Finisher Controller PCB (PCB101) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] When replacing the Puncher Controller PCB, refer to ‘Adjustment> When Replacing the Parts’ in the Service Manual. [Reference] When replacing the Finisher Controller PCB, refer to ‘Adjustment> When Replacing the Parts’ in the Service Manual.

Code: 5F0-8001-02
Description: Error in the Saddle Paper End Stopper Motor (Finisher-AA1)
Causes: The saddle paper end stopper does not come off the Saddle Paper End Stopper HP Sensor when the Saddle Paper End Stopper Motor has been driven for 1 second.
Solutions: STAPLE FIN-AA1/BOOKLET FIN-AA1 [Related parts] – Harnesses from the Saddle Paper End Stopper HP Sensor (PS210) to the Saddle Stitcher Controller PCB – Harnesses from the Saddle Paper End Stopper Motor (M206) to the Saddle Stitcher Controller PCB – Saddle Paper End Stopper HP Sensor (PS210) – Saddle Paper End Stopper Motor (M206) – Saddle Stitcher Controller PCB (PCB201) – Finisher Controller PCB (PCB101) [Points to note at work] When the Swing Guide Safety Switch (SW102) turns on at the detection timing of this error, this error code may be displayed. Accordingly, perform the following work before checking the related parts. 1. Check whether there is not the mulfunction in the swing guide unit. 2. Check whether there is not the mulfunction in the Swing Guide Safety Switch (SW102). [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] When replacing the Finisher Controller PCB, refer to ‘Adjustment> When Replacing the Parts’ in the Service Manual.

Code: 5F0-8002-02
Description: Error in the Saddle Paper End Stopper Motor (Finisher-AA1)
Causes: The Saddle Paper End Stopper HP Sensor does not detect the saddle paper end stopper when the Saddle Paper End Stopper Motor has been driven for 4 seconds.
Solutions: STAPLE FIN-AA1/BOOKLET FIN-AA1 [Related parts] – Harnesses from the Saddle Paper End Stopper HP Sensor (PS210) to the Saddle Stitcher Controller PCB – Harnesses from the Saddle Paper End Stopper Motor (M206) to the Saddle Stitcher Controller PCB – Saddle Paper End Stopper HP Sensor (PS210) – Saddle Paper End Stopper Motor (M206) – Saddle Stitcher Controller PCB (PCB201) – Finisher Controller PCB (PCB101) [Points to note at work] When the Swing Guide Safety Switch (SW102) turns on at the detection timing of this error, this error code may be displayed. Accordingly, perform the following work before checking the related parts. 1. Check whether there is not the mulfunction in the swing guide unit. 2. Check whether there is not the mulfunction in the Swing Guide Safety Switch (SW102). [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] When replacing the Finisher Controller PCB, refer to ‘Adjustment> When Replacing the Parts’ in the Service Manual.

Code: 5F1-8003-02
Description: Saddle Delivery Motor clock error (Finisher-AA1)
Causes: The lock state of Saddle Delivery Motor is detected 0.2 seconds or more while the motor operates.
Solutions: STAPLE FIN-AA1/BOOKLET FIN-AA1 [Related parts] – Harnesses from the Saddle Delivery Motor Clock Sensor (PS211) to the Saddle Stitcher Controller PCB – Harnesses from the Saddle Delivery Motor (M207) to the Saddle Stitcher Controller PCB – Saddle Delivery Motor Clock Sensor (PS211) – Saddle Delivery Motor (M207) – Saddle Stitcher Controller PCB (PCB201) – Finisher Controller PCB (PCB101) [Points to note at work] When the Swing Guide Safety Switch (SW102) turns on at the detection timing of this error, this error code may be displayed. Accordingly, perform the following work before checking the related parts. 1. Check whether there is not the mulfunction in the swing guide unit. 2. Check whether there is not the mulfunction in the Swing Guide Safety Switch (SW102). [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] When replacing the Finisher Controller PCB, refer to ‘Adjustment> When Replacing the Parts’ in the Service Manual.

Code: 5F3-8001-02
Description: Error in the Saddle Alignment Motor (Finisher-AA1)
Causes: The saddle alignment plate does not come off the Saddle Alignment HP Sensor when the Saddle Alignment Motor has been driven for 1 second.
Solutions: STAPLE FIN-AA1/BOOKLET FIN-AA1 [Related parts] – Harnesses from the Saddle Alignment HP Sensor (PS207) to the Saddle Stitcher Controller PCB – Harnesses from the Saddle Alignment Motor (M203) to the Saddle Stitcher Controller PCB – Saddle Alignment HP Sensor (PS207) – Saddle Alignment Motor (M203) – Saddle Stitcher Controller PCB (PCB201) – Finisher Controller PCB (PCB101) [Points to note at work] When the Swing Guide Safety Switch (SW102) turns on at the detection timing of this error, this error code may be displayed. Accordingly, perform the following work before checking the related parts. 1. Check whether there is not the mulfunction in the swing guide unit. 2. Check whether there is not the mulfunction in the Swing Guide Safety Switch (SW102). [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] When replacing the Finisher Controller PCB, refer to ‘Adjustment> When Replacing the Parts’ in the Service Manual.

Code: 5F3-8002-02
Description: Error in the Saddle Alignment Motor (Finisher-AA1)
Causes: The Saddle Alignment HP Sensor does not detect the saddle alignment plate when the Saddle Alignment Motor has been driven for 1 second.
Solutions: STAPLE FIN-AA1/BOOKLET FIN-AA1 [Related parts] – Harnesses from the Saddle Alignment HP Sensor (PS207) to the Saddle Stitcher Controller PCB – Harnesses from the Saddle Alignment Motor (M203) to the Saddle Stitcher Controller PCB – Saddle Alignment HP Sensor (PS207) – Saddle Alignment Motor (M203) – Saddle Stitcher Controller PCB (PCB201) – Finisher Controller PCB (PCB101) [Points to note at work] When the Swing Guide Safety Switch (SW102) turns on at the detection timing of this error, this error code may be displayed. Accordingly, perform the following work before checking the related parts. 1. Check whether there is not the mulfunction in the swing guide unit. 2. Check whether there is not the mulfunction in the Swing Guide Safety Switch (SW102). [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] When replacing the Finisher Controller PCB, refer to ‘Adjustment> When Replacing the Parts’ in the Service Manual.

Code: 5F4-8001-02
Description: Error in the Saddle Stitcher Motor (Finisher-AA1)
Causes: The saddle stitcher does not come off the Saddle Stitcher HP Sensor when the Saddle Stitcher Motor has been driven for 1.2 seconds.
Solutions: STAPLE FIN-AA1/BOOKLET FIN-AA1 [Related parts] – Harnesses from the Saddle Stitcher HP Sensor (PS215) to the Saddle Stitcher Controller PCB – Harnesses from the Saddle Stitcher Motor (M208) to the Saddle Stitcher Controller PCB – Saddle Stitcher HP Sensor (PS215) – Saddle Stitcher Motor (M208) – Saddle Stitcher Controller PCB (PCB201) – Finisher Controller PCB (PCB101) [Points to note at work] When the Swing Guide Safety Switch (SW102) turns on at the detection timing of this error, this error code may be displayed. Accordingly, perform the following work before checking the related parts. 1. Check whether there is not the mulfunction in the swing guide unit. 2. Check whether there is not the mulfunction in the Swing Guide Safety Switch (SW102). [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] When replacing the Finisher Controller PCB, refer to ‘Adjustment> When Replacing the Parts’ in the Service Manual.

Code: 5F4-8002-02
Description: Error in the Saddle Stitcher Motor (Finisher-AA1)
Causes: The Saddle Stitcher HP Sensor does not detect the saddle stitcher when the Saddle Stitcher Motor has been driven for 1.2 seconds.
Solutions: STAPLE FIN-AA1/BOOKLET FIN-AA1 [Related parts] – Harnesses from the Saddle Stitcher HP Sensor (PS215) to the Saddle Stitcher Controller PCB – Harnesses from the Saddle Stitcher Motor (M208) to the Saddle Stitcher Controller PCB – Saddle Stitcher HP Sensor (PS215) – Saddle Stitcher Motor (M208) – Saddle Stitcher Controller PCB (PCB201) – Finisher Controller PCB (PCB101) [Points to note at work] When the Swing Guide Safety Switch (SW102) turns on at the detection timing of this error, this error code may be displayed. Accordingly, perform the following work before checking the related parts. 1. Check whether there is not the mulfunction in the swing guide unit. 2. Check whether there is not the mulfunction in the Swing Guide Safety Switch (SW102). [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] When replacing the Finisher Controller PCB, refer to ‘Adjustment> When Replacing the Parts’ in the Service Manual.

Code: 5F6-8001-02
Description: Error in the Saddle Paper Pushing Plate/Folding Motor (Finisher-AA1)
Causes: The saddle paper pushing plate does not come off the Saddle Paper Pushing Plate HP Sensor when the Saddle Paper Pushing Plate/Folding Motor has been driven for 1 second.
Solutions: STAPLE FIN-AA1/BOOKLET FIN-AA1 [Related parts] – Harnesses from the Saddle Paper Pushing Plate HP Sensor (PS208) to the Saddle Stitcher Controller PCB – Harnesses from the Saddle Paper Pushing Plate/Folding Motor (M204) to the Saddle Stitcher Controller PCB – Saddle Paper Pushing Plate HP Sensor (PS208) – Saddle Paper Pushing Plate/Folding Motor (M204) – Saddle Stitcher Controller PCB (PCB201) – Finisher Controller PCB (PCB101) [Points to note at work] When the Swing Guide Safety Switch (SW102) turns on at the detection timing of this error, this error code may be displayed. Accordingly, perform the following work before checking the related parts. 1. Check whether there is not the mulfunction in the swing guide unit. 2. Check whether there is not the mulfunction in the Swing Guide Safety Switch (SW102). [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] When replacing the Finisher Controller PCB, refer to ‘Adjustment> When Replacing the Parts’ in the Service Manual.

Code: 5F6-8002-02
Description: Error in the Saddle Paper Pushing Plate/Folding Motor (Finisher-AA1)
Causes: The Saddle Paper Pushing Plate HP Sensor does not detect the saddle paper pushing plate when the Saddle Paper Pushing Plate/Folding Motor has been driven for 3 seconds.
Solutions: STAPLE FIN-AA1/BOOKLET FIN-AA1 [Related parts] – Harnesses from the Saddle Paper Pushing Plate HP Sensor (PS208) to the Saddle Stitcher Controller PCB – Harnesses from the Saddle Paper Pushing Plate/Folding Motor (M204) to the Saddle Stitcher Controller PCB – Saddle Paper Pushing Plate HP Sensor (PS208) – Saddle Paper Pushing Plate/Folding Motor (M204) – Saddle Stitcher Controller PCB (PCB201) – Finisher Controller PCB (PCB101) [Points to note at work] When the Swing Guide Safety Switch (SW102) turns on at the detection timing of this error, this error code may be displayed. Accordingly, perform the following work before checking the related parts. 1. Check whether there is not the mulfunction in the swing guide unit. 2. Check whether there is not the mulfunction in the Swing Guide Safety Switch (SW102). [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] When replacing the Finisher Controller PCB, refer to ‘Adjustment> When Replacing the Parts’ in the Service Manual.

Code: 5F6-8003-02
Description: Saddle Paper Pushing Plate/Folding Motor clock error (Finisher-AA1)
Causes: The lock state of Saddle Paper Pushing Plate/Folding Motor is detected 0.2 seconds or more while the motor operates.
Solutions: STAPLE FIN-AA1/BOOKLET FIN-AA1 [Related parts] – Harnesses from the Saddle Paper Pushing Plate/Folding Motor Clock Sensor (PS212) to the Saddle Stitcher Controller PCB – Harnesses from the Saddle Paper Pushing Plate/Folding Motor (M204) to the Saddle Stitcher Controller PCB – Saddle Paper Pushing Plate/Folding Motor Clock Sensor (PS212) – Saddle Paper Pushing Plate/Folding Motor (M204) – Saddle Stitcher Controller PCB (PCB201) – Finisher Controller PCB (PCB101) [Points to note at work] When the Swing Guide Safety Switch (SW102) turns on at the detection timing of this error, this error code may be displayed. Accordingly, perform the following work before checking the related parts. 1. Check whether there is not the mulfunction in the swing guide unit. 2. Check whether there is not the mulfunction in the Swing Guide Safety Switch (SW102). [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] When replacing the Finisher Controller PCB, refer to ‘Adjustment> When Replacing the Parts’ in the Service Manual. 7. Error/Jam/Alarm

Code: 5F8-8001-02
Description: Error in the Saddle Switching Lever Motor (Finisher-AA1)
Causes: The saddle switching lever does not come off the Saddle Switching Lever HP Sensor when the Saddle Switching Lever Motor has been driven for 1 second.
Solutions: STAPLE FIN-AA1/BOOKLET FIN-AA1 [Related parts] – Harnesses from the Saddle Switching Lever HP Sensor (PS205) to the Saddle Stitcher Controller PCB – Harnesses from the Saddle Switching Lever Motor (M202) to the Saddle Stitcher Controller PCB – Saddle Switching Lever HP Sensor (PS205) – Saddle Switching Lever Motor (M202) – Saddle Stitcher Controller PCB (PCB201) – Finisher Controller PCB (PCB101) [Points to note at work] When the Swing Guide Safety Switch (SW102) turns on at the detection timing of this error, this error code may be displayed. Accordingly, perform the following work before checking the related parts. 1. Check whether there is not the mulfunction in the swing guide unit. 2. Check whether there is not the mulfunction in the Swing Guide Safety Switch (SW102). [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] When replacing the Finisher Controller PCB, refer to ‘Adjustment> When Replacing the Parts’ in the Service Manual.

Code: 5F8-8002-02
Description: Error in the Saddle Switching Lever Motor (Finisher-AA1)
Causes: The Saddle Switching Lever HP Sensor does not detect the saddle switching lever when the Saddle Switching Lever Motor has been driven for 1 second.
Solutions: STAPLE FIN-AA1/BOOKLET FIN-AA1 [Related parts] – Harnesses from the Saddle Switching Lever HP Sensor (PS205) to the Saddle Stitcher Controller PCB – Harnesses from the Saddle Switching Lever Motor (M202) to the Saddle Stitcher Controller PCB – Saddle Switching Lever HP Sensor (PS205) – Saddle Switching Lever Motor (M202) – Saddle Stitcher Controller PCB (PCB201) – Finisher Controller PCB (PCB101) [Points to note at work] When the Swing Guide Safety Switch (SW102) turns on at the detection timing of this error, this error code may be displayed. Accordingly, perform the following work before checking the related parts. 1. Check whether there is not the mulfunction in the swing guide unit. 2. Check whether there is not the mulfunction in the Swing Guide Safety Switch (SW102). [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] When replacing the Finisher Controller PCB, refer to ‘Adjustment> When Replacing the Parts’ in the Service Manual.

Code: 5FA-8001-02
Description: Error in the Saddle Gripper Motor (Finisher-AA1)
Causes: The saddle gripper does not come off the Saddle Gripper HP Sensor when the Saddle Gripper Motor has been driven for 1 second.
Solutions: STAPLE FIN-AA1/BOOKLET FIN-AA1 [Related parts] – Harnesses from the Saddle Gripper HP Sensor (PS209) to the Saddle Stitcher Controller PCB – Harnesses from the Saddle Gripper Motor (M205) to the Saddle Stitcher Controller PCB – Saddle Gripper HP Sensor (PS209) – Saddle Gripper Motor (M205) – Saddle Stitcher Controller PCB (PCB201) – Finisher Controller PCB (PCB101) [Points to note at work] When the Swing Guide Safety Switch (SW102) turns on at the detection timing of this error, this error code may be displayed. Accordingly, perform the following work before checking the related parts. 1. Check whether there is not the mulfunction in the swing guide unit. 2. Check whether there is not the mulfunction in the Swing Guide Safety Switch (SW102). [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] When replacing the Finisher Controller PCB, refer to ‘Adjustment> When Replacing the Parts’ in the Service Manual.

Code: 5FA-8002-02
Description: Error in the Saddle Gripper Motor (Finisher-AA1)
Causes: The Saddle Gripper HP Sensor does not detect the saddle gripper when the Saddle Gripper Motor has been driven for 1 second.
Solutions: STAPLE FIN-AA1/BOOKLET FIN-AA1 [Related parts] – Harnesses from the Saddle Gripper HP Sensor (PS209) to the Saddle Stitcher Controller PCB – Harnesses from the Saddle Gripper Motor (M205) to the Saddle Stitcher Controller PCB – Saddle Gripper HP Sensor (PS209) – Saddle Gripper Motor (M205) – Saddle Stitcher Controller PCB (PCB201) – Finisher Controller PCB (PCB101) [Points to note at work] When the Swing Guide Safety Switch (SW102) turns on at the detection timing of this error, this error code may be displayed. Accordingly, perform the following work before checking the related parts. 1. Check whether there is not the mulfunction in the swing guide unit. 2. Check whether there is not the mulfunction in the Swing Guide Safety Switch (SW102). [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] When replacing the Finisher Controller PCB, refer to ‘Adjustment> When Replacing the Parts’ in the Service Manual.

Code: 602-0001-00
Description: HDD error
Causes: HDD failed to be Ready, or HDD was not formatted. When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
Solutions: [Related parts] R1.00 – Harness between the Main Controller PCB and the HDD – HDD – Main Controller PCB [Solutions] Perform the following in the order while checking whether the error is cleared. 1. Check the related harness/cable and connector. 2. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘0’, and execute ‘HD-CLEAR’. Then, turn OFF and then ON the main power. [Reference] All the partitions that can be deleted are deleted. 3. Enter safe mode using (2+8) startup. Then format the HDD and reinstall the system software using SST or a USB flash drive. 4. Check/replace the related parts.

Code: 602-0101-00
Description: HDD error
Causes: An error was detected in the PDL-related file storage area. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
Solutions: [Related parts] R1.00 – Harness between the Main Controller PCB and the HDD – HDD – Main Controller PCB [Solutions] Perform the following in the order while checking whether the error is cleared. When prioritizing clearing of the error, skip Remedies 2 and 3. Although the error is cleared by ‘HD-CHECK’, it may occur again. Thus, perform Remedies 1 to 4. 1. Check the related harness/cable and connector. 2. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘1’, and execute ‘HD-CHECK’. Then, turn OFF and then ON the main power. 3. Obtain the necessary backup data by referring to the backup data list. [Reference] For backup and restoration, refer to ‘Adjustment> Main Controller System’ and ‘Appendix> Backup Data List’ in the Service Manual. 4. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘1’, and execute ‘HD-CLEAR’. Then, turn OFF and then ON the main power. [Reference] Only the data in the corresponding partitions is deleted. 5. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘0’, and execute ‘HD-CLEAR’. Then, turn OFF and then ON the main power. [Reference] All the partitions that can be deleted are deleted. 6. Enter safe mode using (2+8) startup. Then format the HDD and reinstall the system software using SST or a USB flash drive. 7. Check/replace the related parts.

Code: 602-0111-00
Description: HDD error
Causes: An error was detected in the PDL-related file storage area. (File could not be written in the HDD after startup or I/O error after startup)
Solutions: [Related parts] R1.00 – Harness between the Main Controller PCB and the HDD – HDD – Main Controller PCB [Solutions] Perform the following in the order while checking whether the error is cleared. When prioritizing clearing of the error, skip Remedies 2 and 3. Although the error is cleared by ‘HD-CHECK’, it may occur again. Thus, perform Remedies 1 to 4. 1. Check the related harness/cable and connector. 2. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘1’, and execute ‘HD-CHECK’. Then, turn OFF and then ON the main power. 3. Obtain the necessary backup data by referring to the backup data list. [Reference] For backup and restoration, refer to ‘Adjustment> Main Controller System’ and ‘Appendix> Backup Data List’ in the Service Manual. 4. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘1’, and execute ‘HD-CLEAR’. Then, turn OFF and then ON the main power. [Reference] Only the data in the corresponding partitions is deleted. 5. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘0’, and execute ‘HD-CLEAR’. Then, turn OFF and then ON the main power. [Reference] All the partitions that can be deleted are deleted. 6. Enter safe mode using (2+8) startup. Then format the HDD and reinstall the system software using SST or a USB flash drive. 7. Check/replace the related parts.

Code: 602-0201-00
Description: HDD error
Causes: An error was detected in the storage area of image data after startup. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
Solutions: [Related parts] R1.00 – Harness between the Main Controller PCB and the HDD – HDD – Main Controller PCB [Solutions] Perform the following in the order while checking whether the error is cleared. When prioritizing clearing of the error, skip Remedies 2 and 3. Although the error is cleared by ‘HD-CHECK’, it may occur again. Thus, perform Remedies 1 to 4. 1. Check the related harness/cable and connector. 2. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘2’, and execute ‘HD-CHECK’. Then, turn OFF and then ON the main power. 3. Obtain the necessary backup data by referring to the backup data list. [Reference] For backup and restoration, refer to ‘Adjustment> Main Controller System’ and ‘Appendix> Backup Data List’ in the Service Manual. 4. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘2’, and execute ‘HD-CLEAR’. Then, turn OFF and then ON the main power. [Reference] Only the data in the corresponding partitions is deleted. 5. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘0’, and execute ‘HD-CLEAR’. Then, turn OFF and then ON the main power. [Reference] All the partitions that can be deleted are deleted. 6. Enter safe mode using (2+8) startup. Then format the HDD and reinstall the system software using SST or a USB flash drive. 7. Check/replace the related parts.

Code: 602-0211-00
Description: HDD error
Causes: An error was detected in the storage area of image data after startup. (File could not be written in the HDD after startup or I/O error after startup)
Solutions: [Related parts] R1.00 – Harness between the Main Controller PCB and the HDD – HDD – Main Controller PCB [Solutions] Perform the following in the order while checking whether the error is cleared. When prioritizing clearing of the error, skip Remedies 2 and 3. Although the error is cleared by ‘HD-CHECK’, it may occur again. Thus, perform Remedies 1 to 4. 1. Check the related harness/cable and connector. 2. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘2’, and execute ‘HD-CHECK’. Then, turn OFF and then ON the main power. 3. Obtain the necessary backup data by referring to the backup data list. [Reference] For backup and restoration, refer to ‘Adjustment> Main Controller System’ and ‘Appendix> Backup Data List’ in the Service Manual. 4. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘2’, and execute ‘HD-CLEAR’. Then, turn OFF and then ON the main power. [Reference] Only the data in the corresponding partitions is deleted. 5. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘0’, and execute ‘HD-CLEAR’. Then, turn OFF and then ON the main power. [Reference] All the partitions that can be deleted are deleted. 6. Enter safe mode using (2+8) startup. Then format the HDD and reinstall the system software using SST or a USB flash drive. 7. Check/replace the related parts.

Code: 602-0301-00
Description: HDD error
Causes: An error was detected in the MEAP-related area. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
Solutions: [Related parts] R1.00 – Harness between the Main Controller PCB and the HDD – HDD – Main Controller PCB [Solutions] Perform the following in the order while checking whether the error is cleared. When prioritizing clearing of the error, skip Remedies 2 and 3. Although the error is cleared by ‘HD-CHECK’, it may occur again. Thus, perform Remedies 1 to 4. 1. Check the related harness/cable and connector. 2. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘3’, and execute ‘HD-CHECK’. Then, turn OFF and then ON the main power. 3. Obtain the necessary backup data by referring to the backup data list. [Reference] For backup and restoration, refer to ‘Adjustment> Main Controller System’ and ‘Appendix> Backup Data List’ in the Service Manual. 4. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘3’, and execute ‘HD-CLEAR’. Then, turn OFF and then ON the main power. [Reference] Only the data in the corresponding partitions is deleted. 5. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘0’, and execute ‘HD-CLEAR’. Then, turn OFF and then ON the main power. [Reference] All the partitions that can be deleted are deleted. 6. Enter safe mode using (2+8) startup. Then format the HDD and reinstall the system software using SST or a USB flash drive. 7. Check/replace the related parts.

Code: 602-0311-00
Description: HDD error
Causes: An error was detected in the MEAP-related area. (File could not be written in the HDD after startup or I/O error after startup)
Solutions: [Related parts] R1.00 – Harness between the Main Controller PCB and the HDD – HDD – Main Controller PCB [Solutions] Perform the following in the order while checking whether the error is cleared. When prioritizing clearing of the error, skip Remedies 2 and 3. Although the error is cleared by ‘HD-CHECK’, it may occur again. Thus, perform Remedies 1 to 4. 1. Check the related harness/cable and connector. 2. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘3’, and execute ‘HD-CHECK’. Then, turn OFF and then ON the main power. 3. Obtain the necessary backup data by referring to the backup data list. [Reference] For backup and restoration, refer to ‘Adjustment> Main Controller System’ and ‘Appendix> Backup Data List’ in the Service Manual. 4. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘3’, and execute ‘HD-CLEAR’. Then, turn OFF and then ON the main power. [Reference] Only the data in the corresponding partitions is deleted. 5. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘0’, and execute ‘HD-CLEAR’. Then, turn OFF and then ON the main power. [Reference] All the partitions that can be deleted are deleted. 6. Enter safe mode using (2+8) startup. Then format the HDD and reinstall the system software using SST or a USB flash drive. 7. Check/replace the related parts.

Code: 602-0401-00
Description: HDD error
Causes: Logical partition error was detected. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
Solutions: [Related parts] R1.00 – Harness between the Main Controller PCB and the HDD – HDD – Main Controller PCB [Solutions] Perform the following in the order while checking whether the error is cleared. When prioritizing clearing of the error, skip Remedies 2 and 3. Although the error is cleared by ‘HD-CHECK’, it may occur again. Thus, perform Remedies 1 to 4. 1. Check the related harness/cable and connector. 2. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘4’, and execute ‘HD-CHECK’. Then, turn OFF and then ON the main power. 3. Obtain the necessary backup data by referring to the backup data list. [Reference] For backup and restoration, refer to ‘Adjustment> Main Controller System’ and ‘Appendix> Backup Data List’ in the Service Manual. 4. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘4’, and execute ‘HD-CLEAR’. Then, turn OFF and then ON the main power. [Reference] Only the data in the corresponding partitions is deleted. 5. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘0’, and execute ‘HD-CLEAR’. Then, turn OFF and then ON the main power. [Reference] All the partitions that can be deleted are deleted. 6. Enter safe mode using (2+8) startup. Then format the HDD and reinstall the system software using SST or a USB flash drive. 7. Check/replace the related parts.

Code: 602-0411-00
Description: HDD error
Causes: Logical partition error was detected. (File could not be written in the HDD after startup or I/O error after startup)
Solutions: [Related parts] R1.00 – Harness between the Main Controller PCB and the HDD – HDD – Main Controller PCB [Solutions] Perform the following in the order while checking whether the error is cleared. When prioritizing clearing of the error, skip Remedies 2 and 3. Although the error is cleared by ‘HD-CHECK’, it may occur again. Thus, perform Remedies 1 to 4. 1. Check the related harness/cable and connector. 2. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘4’, and execute ‘HD-CHECK’. Then, turn OFF and then ON the main power. 3. Obtain the necessary backup data by referring to the backup data list. [Reference] For backup and restoration, refer to ‘Adjustment> Main Controller System’ and ‘Appendix> Backup Data List’ in the Service Manual. 4. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘4’, and execute ‘HD-CLEAR’. Then, turn OFF and then ON the main power. [Reference] Only the data in the corresponding partitions is deleted. 5. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘0’, and execute ‘HD-CLEAR’. Then, turn OFF and then ON the main power. [Reference] All the partitions that can be deleted are deleted. 6. Enter safe mode using (2+8) startup. Then format the HDD and reinstall the system software using SST or a USB flash drive. 7. Check/replace the related parts.

Code: 602-0501-00
Description: HDD error
Causes: An error was detected in the storage area of image data after startup. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
Solutions: [Related parts] R1.00 – Harness between the Main Controller PCB and the HDD – HDD – Main Controller PCB [Solutions] Perform the following in the order while checking whether the error is cleared. When prioritizing clearing of the error, skip Remedies 2 and 3. Although the error is cleared by ‘HD-CHECK’, it may occur again. Thus, perform Remedies 1 to 4. 1. Check the related harness/cable and connector. 2. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘5’, and execute ‘HD-CHECK’. Then, turn OFF and then ON the main power. 3. Obtain the necessary backup data by referring to the backup data list. [Reference] For backup and restoration, refer to ‘Adjustment> Main Controller System’ and ‘Appendix> Backup Data List’ in the Service Manual. 4. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘5’, and execute ‘HD-CLEAR’. Then, turn OFF and then ON the main power. [Reference] Only the data in the corresponding partitions is deleted. 5. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘0’, and execute ‘HD-CLEAR’. Then, turn OFF and then ON the main power. [Reference] All the partitions that can be deleted are deleted. 6. Enter safe mode using (2+8) startup. Then format the HDD and reinstall the system software using SST or a USB flash drive. 7. Check/replace the related parts.

Code: 602-0511-00
Description: HDD error
Causes: An error was detected in the storage area of image data after startup. (File could not be written in the HDD after startup or I/O error after startup)
Solutions: [Related parts] R1.00 – Harness between the Main Controller PCB and the HDD – HDD – Main Controller PCB [Solutions] Perform the following in the order while checking whether the error is cleared. When prioritizing clearing of the error, skip Remedies 2 and 3. Although the error is cleared by ‘HD-CHECK’, it may occur again. Thus, perform Remedies 1 to 4. 1. Check the related harness/cable and connector. 2. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘5’, and execute ‘HD-CHECK’. Then, turn OFF and then ON the main power. 3. Obtain the necessary backup data by referring to the backup data list. [Reference] For backup and restoration, refer to ‘Adjustment> Main Controller System’ and ‘Appendix> Backup Data List’ in the Service Manual. 4. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘5’, and execute ‘HD-CLEAR’. Then, turn OFF and then ON the main power. [Reference] Only the data in the corresponding partitions is deleted. 5. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘0’, and execute ‘HD-CLEAR’. Then, turn OFF and then ON the main power. [Reference] All the partitions that can be deleted are deleted. 6. Enter safe mode using (2+8) startup. Then format the HDD and reinstall the system software using SST or a USB flash drive. 7. Check/replace the related parts.

Code: 602-0601-00
Description: HDD error
Causes: An error was detected in the storage area of image data after startup. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
Solutions: [Related parts] R1.00 – Harness between the Main Controller PCB and the HDD – HDD – Main Controller PCB [Solutions] Perform the following in the order while checking whether the error is cleared. When prioritizing clearing of the error, skip Remedies 2 and 3. Although the error is cleared by ‘HD-CHECK’, it may occur again. Thus, perform Remedies 1 to 4. 1. Check the related harness/cable and connector. 2. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘6’, and execute ‘HD-CHECK’. Then, turn OFF and then ON the main power. 3. Obtain the necessary backup data by referring to the backup data list. [Reference] For backup and restoration, refer to ‘Adjustment> Main Controller System’ and ‘Appendix> Backup Data List’ in the Service Manual. 4. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘6’, and execute ‘HD-CLEAR’. Then, turn OFF and then ON the main power. [Reference] Only the data in the corresponding partitions is deleted. 5. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘0’, and execute ‘HD-CLEAR’. Then, turn OFF and then ON the main power. [Reference] All the partitions that can be deleted are deleted. 6. Enter safe mode using (2+8) startup. Then format the HDD and reinstall the system software using SST or a USB flash drive. 7. Check/replace the related parts.

Code: 602-0611-00
Description: HDD error
Causes: An error was detected in the storage area of image data after startup. (File could not be written in the HDD after startup or I/O error after startup)
Solutions: [Related parts] R1.00 – Harness between the Main Controller PCB and the HDD – HDD – Main Controller PCB [Solutions] Perform the following in the order while checking whether the error is cleared. When prioritizing clearing of the error, skip Remedies 2 and 3. Although the error is cleared by ‘HD-CHECK’, it may occur again. Thus, perform Remedies 1 to 4. 1. Check the related harness/cable and connector. 2. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘6’, and execute ‘HD-CHECK’. Then, turn OFF and then ON the main power. 3. Obtain the necessary backup data by referring to the backup data list. [Reference] For backup and restoration, refer to ‘Adjustment> Main Controller System’ and ‘Appendix> Backup Data List’ in the Service Manual. 4. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘6’, and execute ‘HD-CLEAR’. Then, turn OFF and then ON the main power. [Reference] Only the data in the corresponding partitions is deleted. 5. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘0’, and execute ‘HD-CLEAR’. Then, turn OFF and then ON the main power. [Reference] All the partitions that can be deleted are deleted. 6. Enter safe mode using (2+8) startup. Then format the HDD and reinstall the system software using SST or a USB flash drive. 7. Check/replace the related parts.

Code: 602-0701-00
Description: HDD error
Causes: An error was detected in general application temporary area (temporary file). (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
Solutions: [Related parts] R1.00 – Harness between the Main Controller PCB and the HDD – HDD – Main Controller PCB [Solutions] Perform the following in the order while checking whether the error is cleared. When prioritizing clearing of the error, skip Remedies 2 and 3. Although the error is cleared by ‘HD-CHECK’, it may occur again. Thus, perform Remedies 1 to 4. 1. Check the related harness/cable and connector. 2. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘7’, and execute ‘HD-CHECK’. Then, turn OFF and then ON the main power. 3. Obtain the necessary backup data by referring to the backup data list. [Reference] For backup and restoration, refer to ‘Adjustment> Main Controller System’ and ‘Appendix> Backup Data List’ in the Service Manual. 4. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘7’, and execute ‘HD-CLEAR’. Then, turn OFF and then ON the main power. [Reference] Only the data in the corresponding partitions is deleted. 5. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘0’, and execute ‘HD-CLEAR’. Then, turn OFF and then ON the main power. [Reference] All the partitions that can be deleted are deleted. 6. Enter safe mode using (2+8) startup. Then format the HDD and reinstall the system software using SST or a USB flash drive. 7. Check/replace the related parts.

Code: 602-0711-00
Description: HDD error
Causes: An error was detected in general application temporary area (temporary file). (File could not be written in the HDD after startup or I/O error after startup)
Solutions: [Related parts] R1.00 – Harness between the Main Controller PCB and the HDD – HDD – Main Controller PCB [Solutions] Perform the following in the order while checking whether the error is cleared. When prioritizing clearing of the error, skip Remedies 2 and 3. Although the error is cleared by ‘HD-CHECK’, it may occur again. Thus, perform Remedies 1 to 4. 1. Check the related harness/cable and connector. 2. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘7’, and execute ‘HD-CHECK’. Then, turn OFF and then ON the main power. 3. Obtain the necessary backup data by referring to the backup data list. [Reference] For backup and restoration, refer to ‘Adjustment> Main Controller System’ and ‘Appendix> Backup Data List’ in the Service Manual. 4. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘7’, and execute ‘HD-CLEAR’. Then, turn OFF and then ON the main power. [Reference] Only the data in the corresponding partitions is deleted. 5. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘0’, and execute ‘HD-CLEAR’. Then, turn OFF and then ON the main power. [Reference] All the partitions that can be deleted are deleted. 6. Enter safe mode using (2+8) startup. Then format the HDD and reinstall the system software using SST or a USB flash drive. 7. Check/replace the related parts.

Code: 602-0801-00
Description: HDD error
Causes: An error was detected in the general application-related area. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
Solutions: [Related parts] R1.00 – Harness between the Main Controller PCB and the HDD – HDD – Main Controller PCB [Solutions] Perform the following in the order while checking whether the error is cleared. When prioritizing clearing of the error, skip Remedies 2 and 3. Although the error is cleared by ‘HD-CHECK’, it may occur again. Thus, perform Remedies 1 to 4. 1. Check the related harness/cable and connector. 2. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘8’, and execute ‘HD-CHECK’. Then, turn OFF and then ON the main power. 3. Obtain the necessary backup data by referring to the backup data list. [Reference] For backup and restoration, refer to ‘Adjustment> Main Controller System’ and ‘Appendix> Backup Data List’ in the Service Manual. 4. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘8’, and execute ‘HD-CLEAR’. Then, turn OFF and then ON the main power. [Reference] Only the data in the corresponding partitions is deleted. 5. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘0’, and execute ‘HD-CLEAR’. Then, turn OFF and then ON the main power. [Reference] All the partitions that can be deleted are deleted. 6. Enter safe mode using (2+8) startup. Then format the HDD and reinstall the system software using SST or a USB flash drive. 7. Check/replace the related parts.

Code: 602-0811-00
Description: HDD error
Causes: An error was detected in the general application-related area. (File could not be written in the HDD after startup or I/O error after startup)
Solutions: [Related parts] R1.00 – Harness between the Main Controller PCB and the HDD – HDD – Main Controller PCB [Solutions] Perform the following in the order while checking whether the error is cleared. When prioritizing clearing of the error, skip Remedies 2 and 3. Although the error is cleared by ‘HD-CHECK’, it may occur again. Thus, perform Remedies 1 to 4. 1. Check the related harness/cable and connector. 2. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘8’, and execute ‘HD-CHECK’. Then, turn OFF and then ON the main power. 3. Obtain the necessary backup data by referring to the backup data list. [Reference] For backup and restoration, refer to ‘Adjustment> Main Controller System’ and ‘Appendix> Backup Data List’ in the Service Manual. 4. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘8’, and execute ‘HD-CLEAR’. Then, turn OFF and then ON the main power. [Reference] Only the data in the corresponding partitions is deleted. 5. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘0’, and execute ‘HD-CLEAR’. Then, turn OFF and then ON the main power. [Reference] All the partitions that can be deleted are deleted. 6. Enter safe mode using (2+8) startup. Then format the HDD and reinstall the system software using SST or a USB flash drive. 7. Check/replace the related parts.

Code: 602-0901-00
Description: HDD error
Causes: An error was detected in PDL spool data (temporary file). (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
Solutions: [Related parts] R1.00 – Harness between the Main Controller PCB and the HDD – HDD – Main Controller PCB [Solutions] Perform the following in the order while checking whether the error is cleared. When prioritizing clearing of the error, skip Remedies 2 and 3. Although the error is cleared by ‘HD-CHECK’, it may occur again. Thus, perform Remedies 1 to 4. 1. Check the related harness/cable and connector. 2. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘9’, and execute ‘HD-CHECK’. Then, turn OFF and then ON the main power. 3. Obtain the necessary backup data by referring to the backup data list. [Reference] For backup and restoration, refer to ‘Adjustment> Main Controller System’ and ‘Appendix> Backup Data List’ in the Service Manual. 4. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘9’, and execute ‘HD-CLEAR’. Then, turn OFF and then ON the main power. [Reference] Only the data in the corresponding partitions is deleted. 5. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘0’, and execute ‘HD-CLEAR’. Then, turn OFF and then ON the main power. [Reference] All the partitions that can be deleted are deleted. 6. Enter safe mode using (2+8) startup. Then format the HDD and reinstall the system software using SST or a USB flash drive. 7. Check/replace the related parts.

Code: 602-0911-00
Description: HDD error
Causes: An error was detected in PDL spool data (temporary file). (File could not be written in the HDD after startup or I/O error after startup)
Solutions: [Related parts] R1.00 – Harness between the Main Controller PCB and the HDD – HDD – Main Controller PCB [Solutions] Perform the following in the order while checking whether the error is cleared. When prioritizing clearing of the error, skip Remedies 2 and 3. Although the error is cleared by ‘HD-CHECK’, it may occur again. Thus, perform Remedies 1 to 4. 1. Check the related harness/cable and connector. 2. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘9’, and execute ‘HD-CHECK’. Then, turn OFF and then ON the main power. 3. Obtain the necessary backup data by referring to the backup data list. [Reference] For backup and restoration, refer to ‘Adjustment> Main Controller System’ and ‘Appendix> Backup Data List’ in the Service Manual. 4. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘9’, and execute ‘HD-CLEAR’. Then, turn OFF and then ON the main power. [Reference] Only the data in the corresponding partitions is deleted. 5. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘0’, and execute ‘HD-CLEAR’. Then, turn OFF and then ON the main power. [Reference] All the partitions that can be deleted are deleted. 6. Enter safe mode using (2+8) startup. Then format the HDD and reinstall the system software using SST or a USB flash drive. 7. Check/replace the related parts.

Code: 602-1001-00
Description: HDD error
Causes: An error was detected in the SEND-related area. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
Solutions: [Related parts] R1.00 – Harness between the Main Controller PCB and the HDD – HDD – Main Controller PCB [Solutions] Perform the following in the order while checking whether the error is cleared. When prioritizing clearing of the error, skip Remedies 2 and 3. Although the error is cleared by ‘HD-CHECK’, it may occur again. Thus, perform Remedies 1 to 4. 1. Check the related harness/cable and connector. 2. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ’10’, and execute ‘HD-CHECK’. Then, turn OFF and then ON the main power. 3. Obtain the necessary backup data by referring to the backup data list. [Reference] For backup and restoration, refer to ‘Adjustment> Main Controller System’ and ‘Appendix> Backup Data List’ in the Service Manual. 4. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ’10’, and execute ‘HD-CLEAR’. Then, turn OFF and then ON the main power. [Reference] Only the data in the corresponding partitions is deleted. 5. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘0’, and execute ‘HD-CLEAR’. Then, turn OFF and then ON the main power. [Reference] All the partitions that can be deleted are deleted. 6. Enter safe mode using (2+8) startup. Then format the HDD and reinstall the system software using SST or a USB flash drive. 7. Check/replace the related parts.

Code: 602-1011-00
Description: HDD error
Causes: An error was detected in the SEND-related area. (File could not be written in the HDD after startup or I/O error after startup)
Solutions: [Related parts] R1.00 – Harness between the Main Controller PCB and the HDD – HDD – Main Controller PCB [Solutions] Perform the following in the order while checking whether the error is cleared. When prioritizing clearing of the error, skip Remedies 2 and 3. Although the error is cleared by ‘HD-CHECK’, it may occur again. Thus, perform Remedies 1 to 4. 1. Check the related harness/cable and connector. 2. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ’10’, and execute ‘HD-CHECK’. Then, turn OFF and then ON the main power. 3. Obtain the necessary backup data by referring to the backup data list. [Reference] For backup and restoration, refer to ‘Adjustment> Main Controller System’ and ‘Appendix> Backup Data List’ in the Service Manual. 4. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ’10’, and execute ‘HD-CLEAR’. Then, turn OFF and then ON the main power. [Reference] Only the data in the corresponding partitions is deleted. 5. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘0’, and execute ‘HD-CLEAR’. Then, turn OFF and then ON the main power. [Reference] All the partitions that can be deleted are deleted. 6. Enter safe mode using (2+8) startup. Then format the HDD and reinstall the system software using SST or a USB flash drive. 7. Check/replace the related parts.

Code: 602-1101-00
Description: HDD error
Causes: An error was detected in the update-related area. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
Solutions: [Related parts] R1.00 – Harness between the Main Controller PCB and the HDD – HDD – Main Controller PCB [Solutions] Perform the following in the order while checking whether the error is cleared. When prioritizing clearing of the error, skip Remedies 2 and 3. Although the error is cleared by ‘HD-CHECK’, it may occur again. Thus, perform Remedies 1 to 4. 1. Check the related harness/cable and connector. 2. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ’11’, and execute ‘HD-CHECK’. Then, turn OFF and then ON the main power. 3. Obtain the necessary backup data by referring to the backup data list. [Reference] For backup and restoration, refer to ‘Adjustment> Main Controller System’ and ‘Appendix> Backup Data List’ in the Service Manual. 4. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ’11’, and execute ‘HD-CLEAR’. Then, turn OFF and then ON the main power. [Reference] Only the data in the corresponding partitions is deleted. 5. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘0’, and execute ‘HD-CLEAR’. Then, turn OFF and then ON the main power. [Reference] All the partitions that can be deleted are deleted. 6. Enter safe mode using (2+8) startup. Then format the HDD and reinstall the system software using SST or a USB flash drive. 7. Check/replace the related parts.

Code: 602-1111-00
Description: HDD error
Causes: An error was detected in the update-related area. (File could not be written in the HDD after startup or I/O error after startup)
Solutions: [Related parts] R1.00 – Harness between the Main Controller PCB and the HDD – HDD – Main Controller PCB [Solutions] Perform the following in the order while checking whether the error is cleared. When prioritizing clearing of the error, skip Remedies 2 and 3. Although the error is cleared by ‘HD-CHECK’, it may occur again. Thus, perform Remedies 1 to 4. 1. Check the related harness/cable and connector. 2. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ’11’, and execute ‘HD-CHECK’. Then, turn OFF and then ON the main power. 3. Obtain the necessary backup data by referring to the backup data list. [Reference] For backup and restoration, refer to ‘Adjustment> Main Controller System’ and ‘Appendix> Backup Data List’ in the Service Manual. 4. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ’11’, and execute ‘HD-CLEAR’. Then, turn OFF and then ON the main power. [Reference] Only the data in the corresponding partitions is deleted. 5. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘0’, and execute ‘HD-CLEAR’. Then, turn OFF and then ON the main power. [Reference] All the partitions that can be deleted are deleted. 6. Enter safe mode using (2+8) startup. Then format the HDD and reinstall the system software using SST or a USB flash drive. 7. Check/replace the related parts.

Code: 602-1201-00
Description: HDD error
Causes: An error was detected in the license-related area. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
Solutions: [Related parts] R1.00 – Harness between the Main Controller PCB and the HDD – HDD – Main Controller PCB [Solutions] Perform the following in the order while checking whether the error is cleared. Although the error is cleared by ‘HD-CHECK’, it may occur again. Thus, perform Remedies 1 to 5. 1. Check the related harness/cable and connector. 2. Turn OFF and then ON the main power, and check whether the error is cleared. 3. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ’12’, and execute ‘HD-CHECK’. Then, turn OFF and then ON the main power. 4. Obtain the necessary backup data by referring to the backup data list. [Reference] For backup and restoration, refer to ‘Adjustment> Main Controller System’ and ‘Appendix> Backup Data List’ in the Service Manual. 5. Enter safe mode using (2+8) startup. Then format the HDD and reinstall the system software using SST or a USB flash drive. 6. Check/replace the related parts.

Code: 602-1211-00
Description: HDD error
Causes: An error was detected in the license-related area. (File could not be written in the HDD after startup or I/O error after startup)
Solutions: [Related parts] R1.00 – Harness between the Main Controller PCB and the HDD – HDD – Main Controller PCB [Solutions] Perform the following in the order while checking whether the error is cleared. Although the error is cleared by ‘HD-CHECK’, it may occur again. Thus, perform Remedies 1 to 5. 1. Check the related harness/cable and connector. 2. Turn OFF and then ON the main power, and check whether the error is cleared. 3. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ’12’, and execute ‘HD-CHECK’. Then, turn OFF and then ON the main power. 4. Obtain the necessary backup data by referring to the backup data list. [Reference] For backup and restoration, refer to ‘Adjustment> Main Controller System’ and ‘Appendix> Backup Data List’ in the Service Manual. 5. Enter safe mode using (2+8) startup. Then format the HDD and reinstall the system software using SST or a USB flash drive. 6. Check/replace the related parts.

Code: 602-1301-00
Description: HDD error
Causes: An error was detected in the system area. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
Solutions: [Related parts] R1.00 – Harness between the Main Controller PCB and the HDD – HDD – Main Controller PCB [Solutions] Perform the following in the order while checking whether the error is cleared. Although the error is cleared by ‘HD-CHECK’, it may occur again. Thus, perform Remedies 1 to 5. 1. Check the related harness/cable and connector. 2. Turn OFF and then ON the main power, and check whether the error is cleared. 3. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ’13’, and execute ‘HD-CHECK’. Then, turn OFF and then ON the main power. 4. Obtain the necessary backup data by referring to the backup data list. [Reference] For backup and restoration, refer to ‘Adjustment> Main Controller System’ and ‘Appendix> Backup Data List’ in the Service Manual. 5. Enter safe mode using (2+8) startup. Then format the HDD and reinstall the system software using SST or a USB flash drive. 6. Check/replace the related parts.

Code: 602-1311-00
Description: HDD error
Causes: An error was detected in the system area. (File could not be written in the HDD after startup or I/O error after startup)
Solutions: [Related parts] R1.00 – Harness between the Main Controller PCB and the HDD – HDD – Main Controller PCB [Solutions] Perform the following in the order while checking whether the error is cleared. Although the error is cleared by ‘HD-CHECK’, it may occur again. Thus, perform Remedies 1 to 5. 1. Check the related harness/cable and connector. 2. Turn OFF and then ON the main power, and check whether the error is cleared. 3. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ’13’, and execute ‘HD-CHECK’. Then, turn OFF and then ON the main power. 4. Obtain the necessary backup data by referring to the backup data list. [Reference] For backup and restoration, refer to ‘Adjustment> Main Controller System’ and ‘Appendix> Backup Data List’ in the Service Manual. 5. Enter safe mode using (2+8) startup. Then format the HDD and reinstall the system software using SST or a USB flash drive. 6. Check/replace the related parts.

Code: 602-1401-00
Description: HDD error
Causes: An error was detected in SWAP (temporary file/alternative memory area). (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
Solutions: [Related parts] R1.00 – Harness between the Main Controller PCB and the HDD – HDD – Main Controller PCB [Solutions] Perform the following in the order while checking whether the error is cleared. When prioritizing clearing of the error, skip Remedies 2 and 3. Although the error is cleared by ‘HD-CHECK’, it may occur again. Thus, perform Remedies 1 to 4. 1. Check the related harness/cable and connector. 2. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ’14’, and execute ‘HD-CHECK’. Then, turn OFF and then ON the main power. 3. Obtain the necessary backup data by referring to the backup data list. [Reference] For backup and restoration, refer to ‘Adjustment> Main Controller System’ and ‘Appendix> Backup Data List’ in the Service Manual. 4. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ’14’, and execute ‘HD-CLEAR’. Then, turn OFF and then ON the main power. [Reference] Only the data in the corresponding partitions is deleted. 5. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘0’, and execute ‘HD-CLEAR’. Then, turn OFF and then ON the main power. [Reference] All the partitions that can be deleted are deleted. 6. Enter safe mode using (2+8) startup. Then format the HDD and reinstall the system software using SST or a USB flash drive. 7. Check/replace the related parts.

Code: 602-1411-00
Description: HDD error
Causes: An error was detected in SWAP (temporary file/alternative memory area). (File could not be written in the HDD after startup or I/O error after startup)
Solutions: [Related parts] R1.00 – Harness between the Main Controller PCB and the HDD – HDD – Main Controller PCB [Solutions] Perform the following in the order while checking whether the error is cleared. When prioritizing clearing of the error, skip Remedies 2 and 3. Although the error is cleared by ‘HD-CHECK’, it may occur again. Thus, perform Remedies 1 to 4. 1. Check the related harness/cable and connector. 2. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ’14’, and execute ‘HD-CHECK’. Then, turn OFF and then ON the main power. 3. Obtain the necessary backup data by referring to the backup data list. [Reference] For backup and restoration, refer to ‘Adjustment> Main Controller System’ and ‘Appendix> Backup Data List’ in the Service Manual. 4. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ’14’, and execute ‘HD-CLEAR’. Then, turn OFF and then ON the main power. [Reference] Only the data in the corresponding partitions is deleted. 5. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘0’, and execute ‘HD-CLEAR’. Then, turn OFF and then ON the main power. [Reference] All the partitions that can be deleted are deleted. 6. Enter safe mode using (2+8) startup. Then format the HDD and reinstall the system software using SST or a USB flash drive. 7. Check/replace the related parts.

Code: 602-1701-00
Description: HDD error
Causes: An error was detected in the debug log area. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
Solutions: [Related parts] R1.00 – Harness between the Main Controller PCB and the HDD – HDD – Main Controller PCB [Solutions] Perform the following in the order while checking whether the error is cleared. When prioritizing clearing of the error, skip Remedies 2 and 3. Although the error is cleared by ‘HD-CHECK’, it may occur again. Thus, perform Remedies 1 to 4. 1. Check the related harness/cable and connector. 2. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ’17’, and execute ‘HD-CHECK’. Then, turn OFF and then ON the main power. 3. Obtain the necessary backup data by referring to the backup data list. [Reference] For backup and restoration, refer to ‘Adjustment> Main Controller System’ and ‘Appendix> Backup Data List’ in the Service Manual. 4. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ’17’, and execute ‘HD-CLEAR’. Then, turn OFF and then ON the main power. [Reference] Only the data in the corresponding partitions is deleted. 5. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘0’, and execute ‘HD-CLEAR’. Then, turn OFF and then ON the main power. [Reference] All the partitions that can be deleted are deleted. 6. Enter safe mode using (2+8) startup. Then format the HDD and reinstall the system software using SST or a USB flash drive. 7. Check/replace the related parts.

Code: 602-1711-00
Description: HDD error
Causes: An error was detected in the debug log area. (File could not be written in the HDD after startup or I/O error after startup)
Solutions: [Related parts] R1.00 – Harness between the Main Controller PCB and the HDD – HDD – Main Controller PCB [Solutions] Perform the following in the order while checking whether the error is cleared. When prioritizing clearing of the error, skip Remedies 2 and 3. Although the error is cleared by ‘HD-CHECK’, it may occur again. Thus, perform Remedies 1 to 4. 1. Check the related harness/cable and connector. 2. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ’17’, and execute ‘HD-CHECK’. Then, turn OFF and then ON the main power. 3. Obtain the necessary backup data by referring to the backup data list. [Reference] For backup and restoration, refer to ‘Adjustment> Main Controller System’ and ‘Appendix> Backup Data List’ in the Service Manual. 4. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ’17’, and execute ‘HD-CLEAR’. Then, turn OFF and then ON the main power. [Reference] Only the data in the corresponding partitions is deleted. 5. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘0’, and execute ‘HD-CLEAR’. Then, turn OFF and then ON the main power. [Reference] All the partitions that can be deleted are deleted. 6. Enter safe mode using (2+8) startup. Then format the HDD and reinstall the system software using SST or a USB flash drive. 7. Check/replace the related parts.

Code: 602-1801-00
Description: HDD error
Causes: An error was detected in the image data storage area in Advanced Box. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
Solutions: [Related parts] R1.00 – Harness between the Main Controller PCB and the HDD – HDD – Main Controller PCB [Solutions] Perform the following in the order while checking whether the error is cleared. When prioritizing clearing of the error, skip Remedies 2 and 3. Although the error is cleared by ‘HD-CHECK’, it may occur again. Thus, perform Remedies 1 to 4. 1. Check the related harness/cable and connector. 2. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ’18’, and execute ‘HD-CHECK’. Then, turn OFF and then ON the main power. 3. Obtain the necessary backup data by referring to the backup data list. [Reference] For backup and restoration, refer to ‘Adjustment> Main Controller System’ and ‘Appendix> Backup Data List’ in the Service Manual. 4. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ’18’, and execute ‘HD-CLEAR’. Then, turn OFF and then ON the main power. [Reference] Only the data in the corresponding partitions is deleted. 5. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘0’, and execute ‘HD-CLEAR’. Then, turn OFF and then ON the main power. [Reference] All the partitions that can be deleted are deleted. 6. Enter safe mode using (2+8) startup. Then format the HDD and reinstall the system software using SST or a USB flash drive. 7. Check/replace the related parts.

Code: 602-1811-00
Description: HDD error
Causes: An error was detected in the image data storage area in Advanced Box. (File could not be written in the HDD after startup or I/O error after startup)
Solutions: [Related parts] R1.00 – Harness between the Main Controller PCB and the HDD – HDD – Main Controller PCB [Solutions] Perform the following in the order while checking whether the error is cleared. When prioritizing clearing of the error, skip Remedies 2 and 3. Although the error is cleared by ‘HD-CHECK’, it may occur again. Thus, perform Remedies 1 to 4. 1. Check the related harness/cable and connector. 2. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ’18’, and execute ‘HD-CHECK’. Then, turn OFF and then ON the main power. 3. Obtain the necessary backup data by referring to the backup data list. [Reference] For backup and restoration, refer to ‘Adjustment> Main Controller System’ and ‘Appendix> Backup Data List’ in the Service Manual. 4. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ’18’, and execute ‘HD-CLEAR’. Then, turn OFF and then ON the main power. [Reference] Only the data in the corresponding partitions is deleted. 5. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘0’, and execute ‘HD-CLEAR’. Then, turn OFF and then ON the main power. [Reference] All the partitions that can be deleted are deleted. 6. Enter safe mode using (2+8) startup. Then format the HDD and reinstall the system software using SST or a USB flash drive. 7. Check/replace the related parts.

Code: 602-1901-00
Description: HDD error
Causes: An error was detected in the storage area of data for printing. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
Solutions: [Related parts] R1.00 – Harness between the Main Controller PCB and the HDD – HDD – Main Controller PCB [Solutions] Perform the following in the order while checking whether the error is cleared. When prioritizing clearing of the error, skip Remedies 2 and 3. Although the error is cleared by ‘HD-CHECK’, it may occur again. Thus, perform Remedies 1 to 4. 1. Check the related harness/cable and connector. 2. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ’19’, and execute ‘HD-CHECK’. Then, turn OFF and then ON the main power. 3. Obtain the necessary backup data by referring to the backup data list. [Reference] For backup and restoration, refer to ‘Adjustment> Main Controller System’ and ‘Appendix> Backup Data List’ in the Service Manual. 4. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ’19’, and execute ‘HD-CLEAR’. Then, turn OFF and then ON the main power. [Reference] Only the data in the corresponding partitions is deleted. 5. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘0’, and execute ‘HD-CLEAR’. Then, turn OFF and then ON the main power. [Reference] All the partitions that can be deleted are deleted. 6. Enter safe mode using (2+8) startup. Then format the HDD and reinstall the system software using SST or a USB flash drive. 7. Check/replace the related parts.

Code: 602-1911-00
Description: HDD error
Causes: An error was detected in the storage area of data for printing. (File could not be written in the HDD after startup or I/O error after startup)
Solutions: [Related parts] R1.00 – Harness between the Main Controller PCB and the HDD – HDD – Main Controller PCB [Solutions] Perform the following in the order while checking whether the error is cleared. When prioritizing clearing of the error, skip Remedies 2 and 3. Although the error is cleared by ‘HD-CHECK’, it may occur again. Thus, perform Remedies 1 to 4. 1. Check the related harness/cable and connector. 2. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ’19’, and execute ‘HD-CHECK’. Then, turn OFF and then ON the main power. 3. Obtain the necessary backup data by referring to the backup data list. [Reference] For backup and restoration, refer to ‘Adjustment> Main Controller System’ and ‘Appendix> Backup Data List’ in the Service Manual. 4. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ’19’, and execute ‘HD-CLEAR’. Then, turn OFF and then ON the main power. [Reference] Only the data in the corresponding partitions is deleted. 5. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘0’, and execute ‘HD-CLEAR’. Then, turn OFF and then ON the main power. [Reference] All the partitions that can be deleted are deleted. 6. Enter safe mode using (2+8) startup. Then format the HDD and reinstall the system software using SST or a USB flash drive. 7. Check/replace the related parts.

Code: 602-2000-00
Description: HDD error
Causes: I/O error was detected in the file system after startup.
Solutions: Perform the following in the order while checking whether the error is cleared. 1. Check that the HDD optional board is properly installed. 2. Turn ON the main power, and check whether the error is cleared. 3. Execute the key clear using SST (to make an unformatted disk). [CAUTION] E602-0001 will be indicated if activating the machine with the unformatted disk. Therefore, be sure to format the HDD. 4. Enter safe mode using (2+8) startup. Then format the HDD and reinstall the system software using SST or a USB flash drive.

Code: 602-2001-00
Description: HDD error
Causes: Mismatch on HDD optional board operation
Solutions: Perform the following in the order while checking whether the error is cleared. 1. Check that the HDD optional board is properly installed. 2. Turn ON the main power, and check whether the error is cleared. 3. Execute the key clear using SST (to make an unformatted disk). [CAUTION] E602-0001 will be indicated if activating the machine with the unformatted disk. Therefore, be sure to format the HDD. 4. Enter safe mode using (2+8) startup. Then format the HDD and reinstall the system software using SST or a USB flash drive.

Code: 602-2002-00
Description: HDD error
Causes: Failure of HDD optional board and others
Solutions: Perform the following in the order while checking whether the error is cleared. 1. Turn ON the main power, and check whether the error is cleared. 2. Execute the key clear using SST (to make an unformatted disk). [CAUTION] E602-0001 will be indicated if activating the machine with the unformatted disk. Therefore, be sure to format the HDD. 3. Enter safe mode using (2+8) startup. Then format the HDD and reinstall the system software using SST or a USB flash drive. 4. Replace the Main Controller PCB

Code: 602-5001-00
Description: HDD error
Causes: Mistake in the procedure for installing the HDD optional board
Solutions: Perform the following in the order while checking whether the error is cleared. 1. Remove the HDD optional board. Then connect only the HDD and turn ON the power. 2. Execute COPIER> FUNCTION> INSTALL> HD-CRYP. 3. Install the HDD optional board.

Code: 602-5002-00
Description: HDD error
Causes: A non-genuine HDD was detected.
Solutions: 1. Replace the HDD with a genuine one. 2. Format the HDD and reinstall the system software using SST or a USB flash drive.

Code: 602-FF01-00
Description: HDD error
Causes: An unidentified HDD error was detected at startup. When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
Solutions: [Related parts] R1.00 – Harness between the Main Controller PCB and the HDD – HDD – Main Controller PCB [Solutions] Perform the following in the order while checking whether the error is cleared. 1. Check the related harness/cable and connector. 2. Format the HDD and reinstall the system software using SST or a USB flash drive. 3. Check/replace the related parts. [Reference] For backup and restoration, refer to ‘Adjustment> Main Controller System’ and ‘Appendix> Backup Data List’ in the Service Manual.

Code: 602-FF11-00
Description: HDD error
Causes: An unidentified HDD error was detected after startup.
Solutions: [Related parts] R1.00 – Harness between the Main Controller PCB and the HDD – HDD – Main Controller PCB [Solutions] Perform the following in the order while checking whether the error is cleared. 1. Check the related harness/cable and connector. 2. Format the HDD and reinstall the system software using SST or a USB flash drive. 3. Check/replace the related parts. [Reference] For backup and restoration, refer to ‘Adjustment> Main Controller System’ and ‘Appendix> Backup Data List’ in the Service Manual.

Code: 604-1024-00
Description: Faulty/insufficient image memory
Causes: No necessary memory at Main Controller PCB
Solutions: Make the Memory capacity at Main Controller PCB as indicated by 1024.

Code: 604-1536-00
Description: Faulty/insufficient image memory
Causes: No necessary memory at Main Controller PCB
Solutions: Make the Memory capacity at Main Controller PCB as indicated by 1536.

Code: 613-0512-00
Description: Faulty/insufficient image memory
Causes: No necessary memory at Main Controller PCB
Solutions: Make the Memory capacity at Main Controller PC as indicated by 0512.

Code: 613-1024-00
Description: Faulty/insufficient image memory
Causes: No necessary memory at Main Controller PCB
Solutions: Make the Memory capacity at Main Controller PCB as indicated by 1024.

Code: 613-1536-00
Description: Faulty/insufficient image memory
Causes: No necessary memory at Main Controller PCB
Solutions: Make the Memory capacity at Main Controller PCB as indicated by 1536.

Code: 613-2048-00
Description: Memory error
Causes: Memory of the Main Controller PCB is faulty.
Solutions: Make the Memory capacity at Main Controller PCB as indicated by 2048.

Code: 614-0001-00
Description: Flash PCB error
Causes: The Flash PCB could not be recognized, or the Flash PCB was not formatted.
Solutions: [Related parts] R1.00 – Flash PCB – Main Controller PCB [Solutions] Perform the following in the order while checking whether the error is cleared. – Reinstall the necessary application software once the error is cleared. 1. After turning OFF the main power, remove and then install the Flash PCB again to check that it is properly installed. 2. Enter safe mode using (2+8) startup, and execute Flash Format using a USB flash drive. 3. After replacing the Flash PCB, reinstall the system software using SST or a USB flash drive. 4. Replace the Main Controller PCB. [Reference] For backup and restoration, refer to ‘Adjustment> Main Controller System’ and ‘Appendix> Backup Data List’ in the Service Manual.

Code: 614-0002-00
Description: Flash PCB error
Causes: The file system could not be initialized normally at startup. When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
Solutions: [Related parts] R1.00 – Flash PCB – Main Controller PCB [Solutions] Perform the following in the order while checking whether the error is cleared. – Reinstall the necessary application software once the error is cleared. 1. After turning OFF the main power, remove and then install the Flash PCB again to check that it is properly installed. 2. Enter safe mode using (2+8) startup, and execute Flash Format using a USB flash drive. 3. After replacing the Flash PCB, reinstall the system software using SST or a USB flash drive. 4. Replace the Main Controller PCB. [Reference] For backup and restoration, refer to ‘Adjustment> Main Controller System’ and ‘Appendix> Backup Data List’ in the Service Manual.

Code: 614-0006-00
Description: Flash PCB error
Causes: Bootable was not found on the Flash PCB.
Solutions: [Related parts] R1.00 – Flash PCB – Main Controller PCB [Solutions] Perform the following in the order while checking whether the error is cleared. – Reinstall the necessary application software once the error is cleared. 1. After turning OFF the main power, remove and then install the Flash PCB again to check that it is properly installed. 2. Enter safe mode using (2+8) startup, and execute Flash Format using a USB flash drive. 3. After replacing the Flash PCB, reinstall the system software using SST or a USB flash drive. 4. Replace the Main Controller PCB. [Reference] For backup and restoration, refer to ‘Adjustment> Main Controller System’ and ‘Appendix> Backup Data List’ in the Service Manual.

Code: 614-0101-00
Description: Flash PCB error
Causes: An error was detected in the system area. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
Solutions: [Related parts] R1.00 – Flash PCB – Main Controller PCB [Solutions] Perform the following in the order while checking whether the error is cleared. Although the error is cleared by ‘HD-CHECK’, it may occur again. Thus, perform Remedies 1 to 4. 1. Check the related harness/cable and connector. 2. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘0’, and execute ‘HD-CHECK’. Then, turn OFF and then ON the main power. 3. Obtain the necessary backup data by referring to the backup data list. [Reference] For backup and restoration, refer to ‘Adjustment> Main Controller System’ and ‘Appendix> Backup Data List’ in the Service Manual. 4. Enter safe mode using (2+8) startup, and execute Flash Format using a USB flash drive. 5. After replacing the Flash PCB, reinstall the system software using SST or a USB flash drive. 6. Replace the Main Controller PCB.

Code: 614-0111-00
Description: Flash PCB error
Causes: An error was detected in the system area. (File could not be written in the Flash PCB after startup or I/O error after startup)
Solutions: [Related parts] R1.00 – Flash PCB – Main Controller PCB [Solutions] Perform the following in the order while checking whether the error is cleared. Although the error is cleared by ‘HD-CHECK’, it may occur again. Thus, perform Remedies 1 to 4. 1. Check the related harness/cable and connector. 2. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘0’, and execute ‘HD-CHECK’. Then, turn OFF and then ON the main power. 3. Obtain the necessary backup data by referring to the backup data list. [Reference] For backup and restoration, refer to ‘Adjustment> Main Controller System’ and ‘Appendix> Backup Data List’ in the Service Manual. 4. Enter safe mode using (2+8) startup, and execute Flash Format using a USB flash drive. 5. After replacing the Flash PCB, reinstall the system software using SST or a USB flash drive. 6. Replace the Main Controller PCB.

Code: 614-0201-00
Description: Flash PCB error
Causes: An error was detected in the system area. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
Solutions: [Related parts] R1.00 – Flash PCB – Main Controller PCB [Solutions] Perform the following in the order while checking whether the error is cleared. Although the error is cleared by ‘HD-CHECK’, it may occur again. Thus, perform Remedies 1 to 4. 1. Check the related harness/cable and connector. 2. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘0’, and execute ‘HD-CHECK’. Then, turn OFF and then ON the main power. 3. Obtain the necessary backup data by referring to the backup data list. [Reference] For backup and restoration, refer to ‘Adjustment> Main Controller System’ and ‘Appendix> Backup Data List’ in the Service Manual. 4. Enter safe mode using (2+8) startup, and execute Flash Format using a USB flash drive. 5. After replacing the Flash PCB, reinstall the system software using SST or a USB flash drive. 6. Replace the Main Controller PCB.

Code: 614-0211-00
Description: Flash PCB error
Causes: An error was detected in the system area. (File could not be written in the Flash PCB after startup or I/O error after startup)
Solutions: [Related parts] R1.00 – Flash PCB – Main Controller PCB [Solutions] Perform the following in the order while checking whether the error is cleared. Although the error is cleared by ‘HD-CHECK’, it may occur again. Thus, perform Remedies 1 to 4. 1. Check the related harness/cable and connector. 2. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘0’, and execute ‘HD-CHECK’. Then, turn OFF and then ON the main power. 3. Obtain the necessary backup data by referring to the backup data list. [Reference] For backup and restoration, refer to ‘Adjustment> Main Controller System’ and ‘Appendix> Backup Data List’ in the Service Manual. 4. Enter safe mode using (2+8) startup, and execute Flash Format using a USB flash drive. 5. After replacing the Flash PCB, reinstall the system software using SST or a USB flash drive. 6. Replace the Main Controller PCB.

Code: 614-0301-00
Description: Flash PCB error
Causes: An error was detected in the system area. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
Solutions: [Related parts] R1.00 – Flash PCB – Main Controller PCB [Solutions] Perform the following in the order while checking whether the error is cleared. Although the error is cleared by ‘HD-CHECK’, it may occur again. Thus, perform Remedies 1 to 4. 1. Check the related harness/cable and connector. 2. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘0’, and execute ‘HD-CHECK’. Then, turn OFF and then ON the main power. 3. Obtain the necessary backup data by referring to the backup data list. [Reference] For backup and restoration, refer to ‘Adjustment> Main Controller System’ and ‘Appendix> Backup Data List’ in the Service Manual. 4. Enter safe mode using (2+8) startup, and execute Flash Format using a USB flash drive. 5. After replacing the Flash PCB, reinstall the system software using SST or a USB flash drive. 6. Replace the Main Controller PCB.

Code: 614-0311-00
Description: Flash PCB error
Causes: An error was detected in the system area. (File could not be written in the Flash PCB after startup or I/O error after startup)
Solutions: [Related parts] R1.00 – Flash PCB – Main Controller PCB [Solutions] Perform the following in the order while checking whether the error is cleared. Although the error is cleared by ‘HD-CHECK’, it may occur again. Thus, perform Remedies 1 to 4. 1. Check the related harness/cable and connector. 2. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘0’, and execute ‘HD-CHECK’. Then, turn OFF and then ON the main power. 3. Obtain the necessary backup data by referring to the backup data list. [Reference] For backup and restoration, refer to ‘Adjustment> Main Controller System’ and ‘Appendix> Backup Data List’ in the Service Manual. 4. Enter safe mode using (2+8) startup, and execute Flash Format using a USB flash drive. 5. After replacing the Flash PCB, reinstall the system software using SST or a USB flash drive. 6. Replace the Main Controller PCB.

Code: 614-0401-00
Description: Flash PCB error
Causes: Logical partition error was detected. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
Solutions: [Related parts] R1.00 – Flash PCB – Main Controller PCB [Solutions] Perform the following in the order while checking whether the error is cleared. 1. Obtain the necessary backup data by referring to the backup data list. [Reference] For backup and restoration, refer to ‘Adjustment> Main Controller System’ and ‘Appendix> Backup Data List’ in the Service Manual. 2. Enter safe mode using (2+8) startup, and execute Flash Format using a USB flash drive. 3. After replacing the Flash PCB, reinstall the system software using SST or a USB flash drive. 4. Replace the Main Controller PCB.

Code: 614-0411-00
Description: Flash PCB error
Causes: Logical partition error was detected. (File could not be written in the Flash PCB after startup or I/O error after startup)
Solutions: [Related parts] R1.00 – Flash PCB – Main Controller PCB [Solutions] Perform the following in the order while checking whether the error is cleared. 1. Obtain the necessary backup data by referring to the backup data list. [Reference] For backup and restoration, refer to ‘Adjustment> Main Controller System’ and ‘Appendix> Backup Data List’ in the Service Manual. 2. Enter safe mode using (2+8) startup, and execute Flash Format using a USB flash drive. 3. After replacing the Flash PCB, reinstall the system software using SST or a USB flash drive. 4. Replace the Main Controller PCB.

Code: 614-0501-00
Description: Flash PCB error
Causes: An error was detected in the general application-related area. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
Solutions: [Related parts] R1.00 – Flash PCB – Main Controller PCB [Solutions] Perform the following in the order while checking whether the error is cleared. When prioritizing clearing of the error, skip Remedies 2 and 3. Although the error is cleared by ‘HD-CHECK’, it may occur again. Thus, perform Remedies 1 to 4. 1. Check the related harness/cable and connector. 2. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘8’, and execute ‘HD-CHECK’. Then, turn OFF and then ON the main power. 3. Obtain the necessary backup data by referring to the backup data list. [Reference] For backup and restoration, refer to ‘Adjustment> Main Controller System’ and ‘Appendix> Backup Data List’ in the Service Manual. 4. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘8’, and execute ‘HD-CLEAR’. Then, turn OFF and then ON the main power. [Reference] Only the data in the corresponding partitions is deleted. 5. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘0’, and execute ‘HD-CLEAR’. Then, turn OFF and then ON the main power. [Reference] All the partitions that can be deleted are deleted. 6. Enter safe mode using (2+8) startup. Then format the HDD and reinstall the system software using SST or a USB flash drive. 7. Check/replace the related parts.

Code: 614-0511-00
Description: Flash PCB error
Causes: An error was detected in the general application-related area. (File could not be written in the Flash PCB after startup or I/O error after startup)
Solutions: [Related parts] R1.00 – Flash PCB – Main Controller PCB [Solutions] Perform the following in the order while checking whether the error is cleared. When prioritizing clearing of the error, skip Remedies 2 and 3. Although the error is cleared by ‘HD-CHECK’, it may occur again. Thus, perform Remedies 1 to 4. 1. Check the related harness/cable and connector. 2. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘8’, and execute ‘HD-CHECK’. Then, turn OFF and then ON the main power. 3. Obtain the necessary backup data by referring to the backup data list. [Reference] For backup and restoration, refer to ‘Adjustment> Main Controller System’ and ‘Appendix> Backup Data List’ in the Service Manual. 4. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘8’, and execute ‘HD-CLEAR’. Then, turn OFF and then ON the main power. [Reference] Only the data in the corresponding partitions is deleted. 5. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘0’, and execute ‘HD-CLEAR’. Then, turn OFF and then ON the main power. [Reference] All the partitions that can be deleted are deleted. 6. Enter safe mode using (2+8) startup. Then format the HDD and reinstall the system software using SST or a USB flash drive. 7. Check/replace the related parts.

Code: 614-0601-00
Description: Flash PCB error
Causes: An error was detected in the license-related area. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
Solutions: [Related parts] R1.00 – Flash PCB – Main Controller PCB [Solutions] Perform the following in the order while checking whether the error is cleared. 1. Obtain the necessary backup data by referring to the backup data list. [Reference] For backup and restoration, refer to ‘Adjustment> Main Controller System’ and ‘Appendix> Backup Data List’ in the Service Manual. 2. Enter safe mode using (2+8) startup, and execute Flash Format using a USB flash drive. 3. After replacing the Flash PCB, reinstall the system software using SST or a USB flash drive. 4. Replace the Main Controller PCB.

Code: 614-0611-00
Description: Flash PCB error
Causes: An error was detected in the license-related area. (File could not be written in the Flash PCB after startup or I/O error after startup)
Solutions: [Related parts] R1.00 – Flash PCB – Main Controller PCB [Solutions] Perform the following in the order while checking whether the error is cleared. 1. Obtain the necessary backup data by referring to the backup data list. [Reference] For backup and restoration, refer to ‘Adjustment> Main Controller System’ and ‘Appendix> Backup Data List’ in the Service Manual. 2. Enter safe mode using (2+8) startup, and execute Flash Format using a USB flash drive. 3. After replacing the Flash PCB, reinstall the system software using SST or a USB flash drive. 4. Replace the Main Controller PCB.

Code: 614-0701-00
Description: Flash PCB error
Causes: An error was detected in system setting value (service mode, etc.) storage area. (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
Solutions: [Related parts] R1.00 – Flash PCB – Main Controller PCB [Solutions] Perform the following in the order while checking whether the error is cleared. When prioritizing clearing of the error, skip Remedies 2 and 3. Although the error is cleared by ‘HD-CHECK’, it may occur again. Thus, perform Remedies 1 to 4. 1. Check the related harness/cable and connector. 2. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘8’, and execute ‘HD-CHECK’. Then, turn OFF and then ON the main power. 3. Obtain the necessary backup data by referring to the backup data list. [Reference] For backup and restoration, refer to ‘Adjustment> Main Controller System’ and ‘Appendix> Backup Data List’ in the Service Manual. 4. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘8’, and execute ‘HD-CLEAR’. Then, turn OFF and then ON the main power. [Reference] Only the data in the corresponding partitions is deleted. 5. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘0’, and execute ‘HD-CLEAR’. Then, turn OFF and then ON the main power. [Reference] All the partitions that can be deleted are deleted. 6. Enter safe mode using (2+8) startup. Then format the HDD and reinstall the system software using SST or a USB flash drive. 7. Check/replace the related parts.

Code: 614-0711-00
Description: Flash PCB error
Causes: An error was detected in system setting value (service mode, etc.) storage area. (File could not be written in the Flash PCB after startup or I/O error after startup)
Solutions: [Related parts] R1.00 – Flash PCB – Main Controller PCB [Solutions] Perform the following in the order while checking whether the error is cleared. When prioritizing clearing of the error, skip Remedies 2 and 3. Although the error is cleared by ‘HD-CHECK’, it may occur again. Thus, perform Remedies 1 to 4. 1. Check the related harness/cable and connector. 2. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘8’, and execute ‘HD-CHECK’. Then, turn OFF and then ON the main power. 3. Obtain the necessary backup data by referring to the backup data list. [Reference] For backup and restoration, refer to ‘Adjustment> Main Controller System’ and ‘Appendix> Backup Data List’ in the Service Manual. 4. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘8’, and execute ‘HD-CLEAR’. Then, turn OFF and then ON the main power. [Reference] Only the data in the corresponding partitions is deleted. 5. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘0’, and execute ‘HD-CLEAR’. Then, turn OFF and then ON the main power. [Reference] All the partitions that can be deleted are deleted. 6. Enter safe mode using (2+8) startup. Then format the HDD and reinstall the system software using SST or a USB flash drive. 7. Check/replace the related parts.

Code: 614-4000-00
Description: Flash PCB error
Causes: The OS could not be recognized. When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
Solutions: Perform the following in the order while checking whether the error is cleared. 1. After turning OFF the main power, remove and then install the Flash PCB again to check that it is properly installed. 2. Enter safe mode using (2+8) startup, and execute Flash Format using a USB flash drive. 3. After replacing the Flash PCB, reinstall the system software using SST or a USB flash drive.

Code: 614-4001-00
Description: Flash PCB error
Causes: The OS boot file was not found. When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
Solutions: Perform the following in the order while checking whether the error is cleared. 1. After turning OFF the main power, remove and then install the Flash PCB again to check that it is properly installed. 2. Enter safe mode using (2+8) startup, and execute Flash Format using a USB flash drive. 3. After replacing the Flash PCB, reinstall the system software using SST or a USB flash drive.

Code: 614-4002-00
Description: Flash PCB error
Causes: The OS kernel was not found. When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
Solutions: Perform the following in the order while checking whether the error is cleared. 1. After turning OFF the main power, remove and then install the Flash PCB again to check that it is properly installed. 2. Enter safe mode using (2+8) startup, and execute Flash Format using a USB flash drive. 3. After replacing the Flash PCB, reinstall the system software using SST or a USB flash drive.

Code: 614-4003-00
Description: Flash PCB error
Causes: The OS boot loader was not found. When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
Solutions: Perform the following in the order while checking whether the error is cleared. 1. After turning OFF the main power, remove and then install the Flash PCB again to check that it is properly installed. 2. Enter safe mode using (2+8) startup, and execute Flash Format using a USB flash drive. 3. After replacing the Flash PCB, reinstall the system software using SST or a USB flash drive.

Code: 614-4010-00
Description: Flash PCB error
Causes: The OS in safe mode could not be recognized. When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
Solutions: Perform the following in the order while checking whether the error is cleared. 1. After turning OFF the main power, remove and then install the Flash PCB again to check that it is properly installed. 2. Enter safe mode using (2+8) startup, and execute Flash Format using a USB flash drive. 3. After replacing the Flash PCB, reinstall the system software using SST or a USB flash drive.

Code: 614-4011-00
Description: Flash PCB error
Causes: The file for booting the OS in safe mode was not found. When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
Solutions: Perform the following in the order while checking whether the error is cleared. 1. After turning OFF the main power, remove and then install the Flash PCB again to check that it is properly installed. 2. Enter safe mode using (2+8) startup, and execute Flash Format using a USB flash drive. 3. After replacing the Flash PCB, reinstall the system software using SST or a USB flash drive.

Code: 614-4012-00
Description: Flash PCB error
Causes: The kernel in safe mode was not found. When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
Solutions: Perform the following in the order while checking whether the error is cleared. 1. After turning OFF the main power, remove and then install the Flash PCB again to check that it is properly installed. 2. Enter safe mode using (2+8) startup, and execute Flash Format using a USB flash drive. 3. After replacing the Flash PCB, reinstall the system software using SST or a USB flash drive.

Code: 614-9000-00
Description: Flash PCB error
Causes: SRAM device access-related error (at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
Solutions: Perform the following in the order while checking whether the error is cleared. 1. After turning OFF the main power, remove and then install the Flash PCB again to check that it is properly installed. 2. Enter safe mode using (2+8) startup, and execute Flash Format using a USB flash drive. 3. After replacing the Flash PCB, reinstall the system software using SST or a USB flash drive.

Code: 614-9001-00
Description: Flash PCB error
Causes: Error in memory allocation/invalid memory (at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
Solutions: Perform the following in the order while checking whether the error is cleared. 1. After turning OFF the main power, remove and then install the Flash PCB again to check that it is properly installed. 2. Enter safe mode using (2+8) startup, and execute Flash Format using a USB flash drive. 3. After replacing the Flash PCB, reinstall the system software using SST or a USB flash drive.

Code: 614-9002-00
Description: Flash PCB error
Causes: Setting file error was detected at startup. When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
Solutions: Perform the following in the order while checking whether the error is cleared. 1. After turning OFF the main power, remove and then install the Flash PCB again to check that it is properly installed. 2. Enter safe mode using (2+8) startup, and execute Flash Format using a USB flash drive. 3. After replacing the Flash PCB, reinstall the system software using SST or a USB flash drive.

Code: 614-9003-00
Description: Flash PCB error
Causes: Parameter error was detected at startup. When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
Solutions: Perform the following in the order while checking whether the error is cleared. 1. After turning OFF the main power, remove and then install the Flash PCB again to check that it is properly installed. 2. Enter safe mode using (2+8) startup, and execute Flash Format using a USB flash drive. 3. After replacing the Flash PCB, reinstall the system software using SST or a USB flash drive.

Code: 614-9004-00
Description: Flash PCB error
Causes: Startup error was detected. When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
Solutions: Perform the following in the order while checking whether the error is cleared. 1. After turning OFF the main power, remove and then install the Flash PCB again to check that it is properly installed. 2. Enter safe mode using (2+8) startup, and execute Flash Format using a USB flash drive. 3. After replacing the Flash PCB, reinstall the system software using SST or a USB flash drive.

Code: 614-9005-00
Description: Flash PCB error
Causes: Startup error was detected. When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
Solutions: Perform the following in the order while checking whether the error is cleared. 1. After turning OFF the main power, remove and then install the Flash PCB again to check that it is properly installed. 2. Enter safe mode using (2+8) startup, and execute Flash Format using a USB flash drive. 3. After replacing the Flash PCB, reinstall the system software using SST or a USB flash drive.

Code: 614-FF01-00
Description: Flash PCB error
Causes: Flash error (Unidentified) (Initialization failed at startup or I/O error at startup) When this error occurs, the system has not been started normally. Therefore, it may not be recorded in the error log.
Solutions: [Related parts] R1.00 – Flash PCB – Main Controller PCB [Solutions] Perform the following in the order while checking whether the error is cleared. Although the error is cleared by ‘HD-CHECK’, it may occur again. Thus, perform Remedies 1 to 4. 1. Check the related harness/cable and connector. 2. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘0’, and execute ‘HD-CHECK’. Then, turn OFF and then ON the main power. 3. Obtain the necessary backup data by referring to the backup data list. [Reference] For backup and restoration, refer to ‘Adjustment> Main Controller System’ and ‘Appendix> Backup Data List’ in the Service Manual. 4. Enter safe mode using (2+8) startup, and execute Flash Format using a USB flash drive. 5. After replacing the Flash PCB, reinstall the system software using SST or a USB flash drive. 6. Replace the Main Controller PCB.

Code: 614-FF11-00
Description: Flash PCB error
Causes: Flash error (Unidentified) (File could not be written in the Flash PCB after startup or I/O error after startup)
Solutions: [Related parts] R1.00 – Flash PCB – Main Controller PCB [Solutions] Perform the following in the order while checking whether the error is cleared. Although the error is cleared by ‘HD-CHECK’, it may occur again. Thus, perform Remedies 1 to 4. 1. Check the related harness/cable and connector. 2. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> ‘0’, and execute ‘HD-CHECK’. Then, turn OFF and then ON the main power. 3. Obtain the necessary backup data by referring to the backup data list. [Reference] For backup and restoration, refer to ‘Adjustment> Main Controller System’ and ‘Appendix> Backup Data List’ in the Service Manual. 4. Enter safe mode using (2+8) startup, and execute Flash Format using a USB flash drive. 5. After replacing the Flash PCB, reinstall the system software using SST or a USB flash drive. 6. Replace the Main Controller PCB.

Code: 615-0001-00
Description: Error in self-diagnosis of the encryption module
Causes: An error was detected in self-diagnosis of the encryption library.
Solutions: [Solutions] Perform the following in the order while checking whether the error is cleared. – Reinstall the necessary application software and restore the backup data once the error is cleared. 1. After reinstalling the system software using SST or a USB flash drive, turn OFF and then ON the main power. 2. Obtain the necessary backup data by referring to the backup data list. 3. Enter safe mode using (2+8) startup, and execute [4] Clear/Format> [2] Flash Format (Flash format) using a USB flash drive. 4. After replacing the Flash PCB, reinstall the system software using SST or a USB flash drive. [Reference] For backup and restoration, refer to ‘Adjustment> Main Controller System’ and ‘Appendix> Backup Data List’ in the Service Manual.

Code: 713-0010-05
Description: Communication error
Causes: Timeout was detected in communication between the host machine and the finisher.
Solutions: [Related parts] R1.00 a. STAPLE/BOOKLET FINISHER-AA1 – Harness between the DC Controller PCB (UN049/J182) and the Finisher Controller PCB – Harness between the Low Voltage Power Supply PCB (UN01/J306) and the Relay Path Unit (J1186) – DC Controller PCB (UN049) – Relay Path Unit – Finisher Controller PCB – Low Voltage Power Supply PCB (UN01) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES b. INNER FINISHER-K1 – Harness between theDC Controller PCB (UN049/J182) and the Finisher Controller PCB – DC Controller PCB (UN049) – Relay Path Unit – Finisher Controller PCB [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMR

Code: 713-0011-05
Description: Communication error
Causes: Retransmission of NACK was detected consecutively in communication between the host machine and the finisher.
Solutions: [Related parts] R1.00 a. STAPLE/BOOKLET FINISHER-AA1 – Harness between the DC Controller PCB (UN049/J182) and the Finisher Controller PCB – Harness between the Low Voltage Power Supply PCB (UN01/J306) and the Relay Path Unit (J1186) – DC Controller PCB (UN049) – Relay Path Unit – Finisher Controller PCB – Low Voltage Power Supply PCB (UN01) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES b. INNER FINISHER-K1 – Harness between theDC Controller PCB (UN049/J182) and the Finisher Controller PCB – DC Controller PCB (UN049) – Relay Path Unit – Finisher Controller PCB [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

Code: 713-0020-05
Description: Communication error
Causes: Invalid BCC in received data was detected in communication between the host machine and the finisher.
Solutions: [Related parts] R1.00 a. STAPLE/BOOKLET FINISHER-AA1 – Harness between the DC Controller PCB (UN049/J182) and the Finisher Controller PCB – Harness between the Low Voltage Power Supply PCB (UN01/J306) and the Relay Path Unit (J1186) – DC Controller PCB (UN049) – Relay Path Unit – Finisher Controller PCB – Low Voltage Power Supply PCB (UN01) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES b. INNER FINISHER-K1 – Harness between theDC Controller PCB (UN049/J182) and the Finisher Controller PCB – DC Controller PCB (UN049) – Relay Path Unit – Finisher Controller PCB [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

Code: 713-0021-05
Description: Communication error
Causes: Reception incomplete was detected in communication with the finisher.
Solutions: [Related parts] R1.00 a. STAPLE/BOOKLET FINISHER-AA1 – Harness between the DC Controller PCB (UN049/J182) and the Finisher Controller PCB – Harness between the Low Voltage Power Supply PCB (UN01/J306) and the Relay Path Unit (J1186) – DC Controller PCB (UN049) – Relay Path Unit – Finisher Controller PCB – Low Voltage Power Supply PCB (UN01) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES b. INNER FINISHER-K1 – Harness between theDC Controller PCB (UN049/J182) and the Finisher Controller PCB – DC Controller PCB (UN049) – Relay Path Unit – Finisher Controller PCB [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

Code: 713-0022-05
Description: Communication error
Causes: An undefined error was detected in communication with the finisher.
Solutions: [Related parts] R1.00 a. STAPLE/BOOKLET FINISHER-AA1 – Harness between the DC Controller PCB (UN049/J182) and the Finisher Controller PCB – Harness between the Low Voltage Power Supply PCB (UN01/J306) and the Relay Path Unit (J1186) – DC Controller PCB (UN049) – Relay Path Unit – Finisher Controller PCB – Low Voltage Power Supply PCB (UN01) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES b. INNER FINISHER-K1 – Harness between theDC Controller PCB (UN049/J182) and the Finisher Controller PCB – DC Controller PCB (UN049) – Relay Path Unit – Finisher Controller PCB [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

Code: 713-0030-05
Description: Communication error
Causes: An initialization error was detected in communication between the host machine and the finisher.
Solutions: [Related parts] R1.00 a. STAPLE/BOOKLET FINISHER-AA1 – Harness between the DC Controller PCB (UN049/J182) and the Finisher Controller PCB – Harness between the Low Voltage Power Supply PCB (UN01/J306) and the Relay Path Unit (J1186) – DC Controller PCB (UN049) – Relay Path Unit – Finisher Controller PCB – Low Voltage Power Supply PCB (UN01) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES b. INNER FINISHER-K1 – Harness between theDC Controller PCB (UN049/J182) and the Finisher Controller PCB – DC Controller PCB (UN049) – Relay Path Unit – Finisher Controller PCB [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

Code: 719-0001-00
Description: Error in Coin Vendor.
Causes: Error in starting of the CoinVendor – The Coin Vendor, which should have been connected before the power was turned OFF, is not connected when the power is turned ON.
Solutions: Check the connection between charging management equipment and machine, and check that the Cable is not open-circuit. Clear the error while the charging management equipment is connected to operate and when switching to the operation without charging management equipment. (To prevent the misuse by removing the charging management equipment, this error code is displayed.)

Code: 719-0002-00
Description: Error in Coin Vendor.
Causes: Error in IPC when CoinVendor is running. – In the case of disconnection of IPC or an error in which IPC communication failed to be recovered. – When disconnection of the pickup delivery signal is detected. – When illegal connection is detected (short-circuit with Tx and Rx of IPC)
Solutions: Check the connection between charging management equipment and machine, and check that the Cable is not open-circuit. Clear the error while the charging management equipment is connected to operate and when switching to the operation without charging management equipment. (To prevent the misuse by removing the charging management equipment, this error code is displayed.)

Code: 719-0003-00
Description: Error in Coin Vendor.
Causes: – In the case of communication error with the coin vendor while obtaining the unit price at start-up.
Solutions: Check the connection between charging management equipment and machine, and check that the Cable is not open-circuit. Clear the error while the charging management equipment is connected to operate and when switching to the operation without charging management equipment. (To prevent the misuse by removing the charging management equipment, this error code is displayed.)

Code: 719-0004-00
Description: Coin vendor error
Causes: The coin vendor was connected to a model that does not support the coin vendor
Solutions: Cancel the connection of the coin vendor and clear the error.

Code: 719-0031-00
Description: Error in serial communication at the start of the New Card Reader
Causes: Failure in communication with the serial New Card Reader at start-up.
Solutions: – Check if the cable of the serial New Card Reader is disconnected. – Take out the serial New Card Reader. – COPIER > Function > CLEAR > CARD – COPIER > Function > CLEAR > ERR

Code: 719-0032-00
Description: Error in serial communication at the start of the New Card Reader
Causes: Communication failed in the middle of the operation although communication with the serial New Card Reader was successful at start-up.
Solutions: – Check if the cable of the serial New Card Reader is disconnected.

Code: 719-0041-00
Description: Coin vendor error
Causes: Communication with the coin vendor could not be established at startup of the host machine. (Charge mode (COIN = 6) has been set.)
Solutions: 1. If it operates in charge mode (COIN = 6) – Check that it is the supported charging management equipment. – Check the cable to be connected. – Check the power of the charging management equipment. 2. If charge mode is canceled – Select COPIER> OPTION> ACC> COIN> ‘0’, and turn OFF and then ON the main power.

Code: 719-0042-00
Description: Coin vendor error
Causes: Communication with the coin vendor could not be established at startup of the host machine. (Charge mode (COIN = 6) has been set.)
Solutions: 1. If it operates in charge mode (COIN = 6) – Check that it is the supported charging management equipment. – Check the cable to be connected. – Check the power of the charging management equipment. 2. If charge mode is canceled – Select COPIER> OPTION> ACC> COIN> ‘0’, and turn OFF and then ON the main power.

Code: 720-0001-00
Description: Error due to non-compatible Finisher
Causes: Non-compatible Finisher was connected.
Solutions: [Solutions] Connect the finisher (INNER FINISHER-K1, BOOKLET/STAPLE FINISHER-AA1) for this model.

Code: 720-0001-05
Description: Error due to non-compatible Finisher
Causes: Non-compatible Finisher was connected.
Solutions: [Solutions] Connect the finisher (INNER FINISHER-K1, BOOKLET/STAPLE FINISHER-AA1) for this model.

Code: 730-C001-00
Description: Error in HDD access
Causes: An error occurred when accessing the HDD.
Solutions: [Related parts] R1.00 – Harness between the Main Controller PCB and the HDD – HDD – Main Controller PCB [Solutions] Perform the following in the order while checking whether the error is cleared. 1. Format the HDD and reinstall the system software using SST or a USB flash drive. 2. Check/replace the related harness/cable, connector and parts.

Code: 732-0001-04
Description: Communication error
Causes: A communication error between the Reader Controller PCB and the Main Controller PCB was detected.
Solutions: [Related parts] R1.00 – Harness between the Reader Controller PCB and the Main Controller PCB – Reader Controller PCB – Main Controller PCB [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the Reader Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> RSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> RSRAMRES

Code: 732-0010-00
Description: Communication error
Causes: A signal to start image transfer could not be detected at scanning although the specified period of time (120 sec) has passed.
Solutions: [Related parts] R1.00 – Harness between the Reader Controller PCB and the Main Controller PCB – Reader Controller PCB – Main Controller PCB [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the Reader Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> RSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> RSRAMRES

Code: 732-0020-00
Description: Communication error
Causes: A communication error between the Reader Controller PCB and the Main Controller PCB was detected.
Solutions: [Related parts] R1.00 – Harness between the Reader Controller PCB and the Main Controller PCB – Reader Controller PCB – Main Controller PCB [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the Reader Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> RSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> RSRAMRES

Code: 732-0021-00
Description: Communication error
Causes: A communication error between the Reader Controller PCB and the Main Controller PCB was detected.
Solutions: [Related parts] R1.00 – Harness between the Reader Controller PCB and the Main Controller PCB – Reader Controller PCB – Main Controller PCB [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the Reader Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> RSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> RSRAMRES

Code: 732-0022-00
Description: Communication error
Causes: A communication error between the Reader Controller PCB and the Main Controller PCB was detected.
Solutions: [Related parts] R1.00 – Harness between the Reader Controller PCB and the Main Controller PCB – Reader Controller PCB – Main Controller PCB [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the Reader Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> RSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> RSRAMRES

Code: 732-0023-04
Description: Communication error
Causes: A communication error between the Reader Controller PCB and the Main Controller PCB was detected at startup/recovery from sleep.
Solutions: [Related parts] R1.00 – Harness between the Reader Controller PCB and the Main Controller PCB – Reader Controller PCB – Main Controller PCB [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the Reader Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> RSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> RSRAMRES

Code: 732-0F01-04
Description: Communication error
Causes: Communication error that can be recovered by reboot If it is detected again immediately after reboot, E732-0001 is generated.
Solutions: It is not necessary to perform a Solutions because the machine is automatically rebooted after log collection.

Code: 732-0F20-00
Description: Communication error
Causes: Communication error that can be recovered by reboot If it is detected again immediately after reboot, E732-0020 is generated.
Solutions: It is not necessary to perform a Solutions because the machine is automatically rebooted after log collection.

Code: 732-0F21-00
Description: Communication error
Causes: Communication error that can be recovered by reboot If it is detected again immediately after reboot, E732-0021 is generated.
Solutions: It is not necessary to perform a Solutions because the machine is automatically rebooted after log collection.

Code: 732-0F22-00
Description: Communication error
Causes: Communication error that can be recovered by reboot If it is detected again immediately after reboot, E732-0022 is generated.
Solutions: It is not necessary to perform a Solutions because the machine is automatically rebooted after log collection.

Code: 732-0F23-04
Description: Communication error
Causes: Communication error that can be recovered by reboot If it is detected again immediately after reboot, E732-0023 is generated.
Solutions: It is not necessary to perform a Solutions because the machine is automatically rebooted after log collection.

Code: 733-0000-05
Description: Printer communication error
Causes: A communication error between the DC Controller PCB and the Main Controller PCB was detected at startup.
Solutions: [Related parts] R1.00 – Harnesses between the DC Controller PCB (UN049/J110) and the Main Controller PCB (UN05/ J4511) – DC Controller PCB (UN049) – Main Controller PCB (UN05) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

Code: 733-0001-05
Description: Printer communication error
Causes: A communication error between the DC Controller PCB and the Main Controller PCB was detected.
Solutions: [Related parts] R1.00 – Harnesses between the DC Controller PCB (UN049/J110) and the Main Controller PCB (UN05/ J4511) – DC Controller PCB (UN049) – Main Controller PCB (UN05) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

Code: 733-0002-05
Description: Printer communication error
Causes: Signal error was detected after establishment of communication between the DC Controller PCB and the Main Controller PCB.
Solutions: [Related parts] R1.00 – Harnesses between the DC Controller PCB (UN049/J110) and the Main Controller PCB (UN05/ J4511) – DC Controller PCB (UN049) – Main Controller PCB (UN05) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

Code: 733-0F00-05
Description: Printer communication error
Causes: Communication error that can be recovered by reboot If it is detected again immediately after reboot, E733-0000 is generated.
Solutions: It is not necessary to perform a Solutions because the machine is automatically rebooted after log collection.

Code: 733-0F01-05
Description: Printer communication error
Causes: Communication error that can be recovered by reboot If it is detected again immediately after reboot, E733-0001 is generated.
Solutions: It is not necessary to perform a Solutions because the machine is automatically rebooted after log collection.

Code: 733-0F02-05
Description: Printer communication error
Causes: Communication error that can be recovered by reboot If it is detected again immediately after reboot, E733-0002 is generated.
Solutions: It is not necessary to perform a Solutions because the machine is automatically rebooted after log collection.

Code: 733-F000-05
Description: Printer communication error
Causes: Disconnection of a cable between the Main Controller PCB and the DC Controller PCB was detected.
Solutions: [Solutions] Check/replace the harness between the DC Controller PCB and the Main Controller PCB.

Code: 733-F001-05
Description: Printer communication error
Causes: Disconnection of a cable between the Main Controller PCB and the DC Controller PCB was detected.
Solutions: [Solutions] Check/replace the harness between the DC Controller PCB and the Main Controller PCB.

Code: 733-F002-05
Description: Printer communication error
Causes: Disconnection of a cable between the Main Controller PCB and the DC Controller PCB was detected.
Solutions: [Solutions] Check/replace the harness between the DC Controller PCB and the Main Controller PCB.

Code: 743-0000-04
Description: Communication error
Causes: The Reader Controller PCB detected a communication error between the Main Controller PCB and the Reader Controller PCB.
Solutions: [Related parts] R1.00 – Harness between the Reader Controller PCB and the Main Controller PCB – Reader Controller PCB – Main Controller PCB [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the Reader Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> RSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> RSRAMRES

Code: 743-0001-04
Description: DDI communication error
Causes: Software sequence error
Solutions: [Solutions] Turn OFF and then ON the main power.

Code: 744-0001-00
Description: Language file error
Causes: The language file in HDD was not supported by the version of Bootable.
Solutions: Reinstall the correct language file using SST or USB flash drive reinstall the entire software.

Code: 744-0003-00
Description: Language file error
Causes: The language file to be switched to that was described in the Config.txt in HDD was not found.
Solutions: Reinstall the correct language file using SST or USB flash drive reinstall the entire software.

Code: 744-0004-00
Description: Language file error
Causes: Switching to the language file in the HDD failed.
Solutions: Reinstall the correct language file using SST or USB flash drive reinstall the entire software.

Code: 744-2000-00
Description: Controller firmware mismatch
Causes: Invalid controller firmware was detected at startup.
Solutions: Replace the ECO-ID PCB with the one for this model.

Code: 744-4000-05
Description: Error due to the DC Controller PCB not compatible with the model
Causes: The DC Controller PCB which was used with another model was detected.
Solutions: [Solutions] Check/replace the DC Controller PCB (UN049). [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

Code: 744-5000-07
Description: Mismatch of software version for fax
Causes: After the Fax Board (option) has been installed, mismatch of version of software in the Fax Board was detected at transmission and reception.
Solutions: Upgrade the system software version to the latest one.

Code: 746-0021-00
Description: Image Analysis Board error
Causes: Self-check NG of Image Analysis Board
Solutions: Perform the following in the order while checking whether the error is cleared. 1. Remove and then install the Image Analysis Board. 2. If the error is not cleared, replace the Image Analysis Board. 3. After replacing the Image Analysis Board, reinstall the firmware of the Image Analysis Board or the system software which version is supported by this model using SST or a USB flash drive.

Code: 746-0022-00
Description: Image Analysis Board error
Causes: Different version of Image Analysis Board (PCB used for PCAM)
Solutions: Reinstall the firmware of the Image Analysis Board or the system software which version is supported by this model using SST or a USB flash drive.

Code: 746-0023-00
Description: Image Analysis Board error
Causes: No response from Image Analysis Board (PCB used for PCAM)
Solutions: Perform the following in the order while checking whether the error is cleared. 1. Remove and then install the Image Analysis Board. 2. If the error is not cleared, replace the Image Analysis Board. 3. After replacing the Image Analysis Board, reinstall the firmware of the Image Analysis Board or the system software which version is supported by this model using SST or a USB flash drive.

Code: 746-0024-00
Description: Image Analysis Board error
Causes: Failure in behavior of Image Analysis Board (PCB used for PCAM)
Solutions: Perform the following in the order while checking whether the error is cleared. 1. Remove and then install the Image Analysis Board. 2. If the error is not cleared, replace the Image Analysis Board. 3. After replacing the Image Analysis Board, reinstall the firmware of the Image Analysis Board or the system software which version is supported by this model using SST or a USB flash drive.

Code: 746-0031-00
Description: TPM error
Causes: A communication error has occurred between the Main Controller PCB and the TPM PCB at startup.
Solutions: Check/replace the TPM PCB. [Reference] After replacing the TPM PCB, if the TPM key was backed up, restore the key. 1. Connect the USB memory which stores the TPM key. 2. Execute ‘Settings/Registration> Log In> Management Settings> Data Management> TPM Settings> Restore TPM Key’. [CAUTION] Ask the user to enter ‘System Manager ID’ and ‘System Manager PIN’ when logging in. 3. Enter the password set at backup operation. 4. When the restoration completion screen is displayed, click ‘OK’. Remove the USB memory, and turn OFF and then ON the main power.

Code: 746-0032-00
Description: TPM error
Causes: Mismatch of the TPM key was detected.
Solutions: Perform the following in the order while checking whether the error is cleared. 1. Format the HDD and reinstall the system software using SST or a USB flash drive. 2. Replace the TPM PCB. [Reference] After replacing the TPM PCB, if the TPM key was backed up, restore the key. 1. Connect the USB memory which stores the TPM key. 2. Execute ‘Settings/Registration> Log In> Management Settings> Data Management> TPM Settings> Restore TPM Key’. [CAUTION] Ask the user to enter ‘System Manager ID’ and ‘System Manager PIN’ when logging in. 3. Enter the password set at backup operation. 4. When the restoration completion screen is displayed, click ‘OK’. Remove the USB memory, and turn OFF and then ON the main power.

Code: 746-0033-00
Description: TPM error
Causes: It was detected that data in TPM was inconsistent.
Solutions: If the TPM key was backed up, – Restore the TPM key. 1. Connect the USB memory which stores the TPM key. 2. Execute ‘Settings/Registration> Log In> Management Settings> Data Management> TPM Settings> Restore TPM Key’. [CAUTION] Ask the user to enter ‘System Manager ID’ and ‘System Manager PIN’ when logging in. 3. Enter the password set at backup operation. 4. When the restoration completion screen is displayed, click ‘OK’. Remove the USB memory, and turn OFF and then ON the main power. If the TPM key was not backed up, – Format the HDD and reinstall the system software using SST or a USB flash drive.

Code: 746-0034-00
Description: TPM auto recovery error
Causes: The error occurred when clearing HDD while TPM setting was ON.
Solutions: It is recovered by turning OFF and then ON the power. If the error is not cleared, format the HDD and reinstall the system software using SST or a USB flash drive.

Code: 746-0035-00
Description: TPM version error
Causes: TPM PCB which cannot be used in this machine was installed.
Solutions: Install the TPM PCB for this model.

Code: 748-2000-00
Description: Main Controller PCB access error
Causes: Main Controller PCB Chip access error.
Solutions: Check/replace the Main Controller PCB

Code: 748-2001-00
Description: Main Controller PCB access error
Causes: Main Controller PCB memory access error.
Solutions: Check/replace the Main Controller PCB

Code: 748-2010-00
Description: Flash PCB error / HDD error
Causes: IPL (startup program) was not found, or the HDD could not be recognized.
Solutions: [Related parts] R1.00 – Harness between the Main Controller PCB and the HDD – HDD – Flash PCB – Main Controller PCB [Solutions] Perform the following in the order while checking whether the error is cleared. – Disconnect the cable between the Main Controller PCB and the HDD, and turn ON the main power. a. When the error code has not been changed: 1. Obtain the necessary backup data by referring to the backup data list. 2. Enter safe mode using (2+8) startup, and execute [4] Clear/Format> [2] Flash Format (Flash format) using a USB flash drive. 3. After replacing the Flash PCB, reinstall the system software using SST or a USB flash drive. 4. Restore the backup data. b. When the error code has been changed to another one, see the Solutions for the corresponding code. [Reference] For backup and restoration, refer to ‘Adjustment> Main Controller System’ and ‘Appendix> Backup Data List’ in the Service Manual.

Code: 748-2011-00
Description: Flash PCB error
Causes: OS was not found at startup.
Solutions: After replacing the Flash PCB, reinstall the system software using SST or a USB flash drive.

Code: 748-2012-00
Description: Flash PCB error
Causes: Cannot mount the OS in safe mode startup or No OS startup script
Solutions: After replacing the Flash PCB, reinstall the system software using SST or a USB flash drive.

Code: 748-2021-00 … 748-4910-00
Description: Main Controller PCB access error
Causes: Main controller board access errors
Solutions: Check/replace the Main Controller PCB

Code: 748-9000-00
Description: System error
Causes: System error
Solutions: Contact to the sales company.

Code: 749-0008-00
Description: Error due to the DC Controller not compatible with the model
Causes: The DC Controller PCB or the Main Controller PCB which was used with another model was detected.
Solutions: It is not necessary to perform a Solutions because the machine is automatically rebooted after log collection.

Code: 753-0001-00
Description: Download Error
Causes: Update of the system software failed.
Solutions: Perform the following in the order while checking whether the error is cleared. 1. Turn OFF and then ON the main power. 2. Reinstall the system software using SST or a USB flash drive. 3. Replace the FLASH PCB, and reinstall the system software. 4. Collect debug log and contact the sales company.

Code: 760-0001-00
Description: Main Controller PCB internal error
Causes: An error was detected in the Main Controller PCB.
Solutions: Check/replace the Main Controller PCB

Code: 804-0000-00
Description: Power Supply Cooling Fan error
Causes: It was detected that the Power Supply Cooling Fan was locked.
Solutions: [Related parts] R1.00 – Harness between the Low-voltage Power Supply PCB (UN01/J323) and the Power Supply Cooling Fan (FM02/J1008) – Power Supply Cooling Fan (FM02) – Low-voltage Power Supply PCB (UN01) [Solutions] Check/replace the related harness/cable, connector and parts.

Code: 806-0100-05
Description: Front Fan error
Causes: Unlocked state was detected 2 consecutive times in 3 sec when the Front Fan was driven.
Solutions: [Related parts] R1.00 – Harness between the DC Controller PCB (UN049/J133) and the Front Fan (FM01/J1260) – DC Controller PCB (UN049/J133) – Front Fan (FM01) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

Code: 806-0101-05
Description: Front Fan error
Causes: A state of caught cable was detected within 15 sec when the Front Fan was driven.
Solutions: [Related parts] R1.00 – Harness between the DC Controller PCB (UN049/J133) and the Front Fan (FM01/J1260) – DC Controller PCB (UN049/J133) – Front Fan (FM01) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMR

Code: 806-0200-05
Description: Motor Fan error
Causes: Unlocked state was detected 2 consecutive times in 3 sec when the Motor Fan was driven.
Solutions: [Related parts] R1.00 – Harness between the DC Controller PCB (UN049/J124) and the Motor Fan (FM03/J1342) – DC Controller PCB (UN049) – Motor Fan (FM03) [Solutions] Check/replace the related harness/cable, connector and parts.

Code: 806-0201-05
Description: Motor Fan error
Causes: A state of caught cable was detected within 15 sec when the Motor Fan was driven.
Solutions: [Related parts] R1.00 – Harness between the DC Controller PCB (UN049/J124) and the Motor Fan (FM03/J1342) – DC Controller PCB (UN049) – Motor Fan (FM03) [Solutions] Check/replace the related harness/cable, connector and parts.

Code: 808-0001-05
Description: Zero cross signal detection error
Causes: After the start of the zero cross signal detection, the frequency between 43 Hz and 67 Hz could not be detected for 0.5 consecutive sec.
Solutions: [Related parts] R1.00 – Harness between the DC Controller PCB (UN049/J115) and the Low Voltage Power Supply PCB (UN01/J322) – Low Voltage Power Supply PCB (UN01) – DC Controller PCB (UN049) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

Code: 808-0002-05
Description: Zero cross signal detection error
Causes: Error due to disconnection of the fixing loopback signal After the frequency of zero cross signal fell into the specified frequency band, the frequency between 43 Hz and 67 Hz could not be detected for 0.5 consecutive sec.
Solutions: [Related parts] R1.00 – Harness between the DC Controller PCB (UN049/J115) and the Low Voltage Power Supply PCB (UN01/J322) – Harness between the DC Controller PCB (UN049/J121) and the Fixing Drawer (J1001) – Low Voltage Power Supply PCB (UN01) – DC Controller PCB (UN049) – Fixing Unit [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

Code: 811-0000-05
Description: Fuse in the Fixing Fuse PCB blowout error
Causes: The fuse in the Fixing Fuse PCB was not blown out at power-on.
Solutions: [Related parts] R1.00 – Harness between the DC Controller PCB (UN049/J121) and the Fixing Fuse PCB (UN31/J1195) – Fixing Fuse PCB (UN31) – Fixing Unit – DC Controller PCB (UN049) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

Code: 880-0001-00
Description: Controller Fan error
Causes: It was detected that the Controller Fan was locked.
Solutions: [Related parts] R1.00 – Controller Cooling Fan – Main Controller PCB [Solutions] Check/replace the related harness/cable, connector and parts.

Code: 880-0003-00
Description: Controller Fan error
Causes: It was detected that the Controller Fan was locked.
Solutions: [Related parts] R1.00 – Controller Cooling Fan – Main Controller PCB [Solutions] Check/replace the related harness/cable, connector and parts.

Code: 880-0005-00
Description: Error in Controller Fan
Causes: Fan lock of the HDD Cooling Fan was detected
Solutions: Check if the connector is connected. It the connection is OK, replace the HDD Cooling Fan.

Code: 881-0001-00
Description: Board over heat error
Causes: Abnormal temperature of the Main Controller CPU was detected.
Solutions: [Solutions] Perform the following in the order while checking whether the error is cleared. a. If the error occurred during a service visit and then occurred again, replace the Main Controller PCB. b. If the error does not occur during a service visit but is found in the log: 1. Clean the inlet on the side where the fan is installed and remove dust. 2. Remove dust from the Controller fan. 3. If the space on the side where the fan is installed is less than 10 cm, ask the user to secure enough space.

Code: 882-0001-05
Description: Main Power Supply Switch error
Causes: The main power was not turned OFF due to the solenoid in the Main Power Switch not working.
Solutions: [Related parts] R1.00 – Harness between the Main Controller PCB (UN05/J4513) and the Main Power Switch (SW04/ J1006, J1007) – Main Power Switch (SW04) – Main Controller PCB (UN05) [Solutions] Check/replace the related harness/cable, connector and parts.

Code: 890-0001-05
Description: Temperature detection error
Causes: The Environment Sensor did not detect change in temperature.
Solutions: [Related parts] R1.00 – Harness between the DC Controller PCB (UN049/J133) and the Environment Sensor Unit (UN27/ J1107) – Environment Sensor Unit (UN27) – DC Controller PCB (UN049) [Solutions] Check/replace the related harness/cable, connector and parts. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. – Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP – Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES

Code: 890-0002-05
Description: Temperature detection error
Causes: The thermistor in the Laser Scanner Unit consecutively detected a temperature outside of the specified range.
Solutions: [Related parts] R1.00 – Harness between the Y/M Laser Driver PCB (UN08/J204) and the Thermistor in the Laser Scanner Unit (TH04) – Thermistor (TH04) – Y/M Laser Driver PCB (UN08) [Solutions] Check/replace the related harness/cable, connector and parts. After replacement of the Laser Driver PCB, execute ‘Settings/Registration> Adjustment/ Maintenance> Adjust Image Quality> Auto Correct Color Mismatch’.

Code: 890-0003-05
Description: Temperature detection error
Causes: The thermistor in the Laser Driver PCB consecutively detected a temperature outside of the specified range.
Solutions: [Related parts] R1.00 – Flat Cable between the Y/M Laser Driver PCB (UN08/J203) and the C/Bk Laser Driver PCB (UN09/J801) – Y/M Laser Driver PCB (UN08) – C/Bk Laser Driver PCB (UN09) [Solutions] Check/replace the related harness/cable, connector and parts. After replacement of the Laser Driver PCB, execute ‘Settings/Registration> Adjustment/ Maintenance> Adjust Image Quality> Auto Correct Color Mismatch’.

Code: 996-0071-04
Description: Error for collecting sequence jam log (ADF)
Causes: Error for collecting jam log (ADF)
Solutions: [Solutions] Collect debug log and contact to the sales company. [Reference] By setting ‘COPIER (LEVEL2)> OPTION> FNC-SW> JM-ERR-R’ to ‘1’, it is handled as an error instead of a jam from the first occurrence.

Code: 996-0CA1-05
Description: Error for collecting sequence jam log (Printer)
Causes: Error for collecting jam log (Printer) Continuous 0CA1 jam was detected.
Solutions: [Solutions] Collect debug log and contact to the sales company. [Reference] By setting ‘COPIER (LEVEL2)> OPTION> FNC-SW> JM-ERR-D’ to ‘1’, it is handled as an error instead of a jam from the first occurrence.

Code: 996-0CA2-05
Description: Error for collecting sequence jam log (Printer)
Causes: Error for collecting jam log (Printer) Continuous 0CA2 jam was detected.
Solutions: [Solutions] Collect debug log and contact to the sales company. [Reference] By setting ‘COPIER (LEVEL2)> OPTION> FNC-SW> JM-ERR-D’ to ‘1’, it is handled as an error instead of a jam from the first occurrence.

Code: 996-0CA3-05
Description: Error for collecting sequence jam log (Printer)
Causes: Error for collecting jam log (Printer) Continuous 0CA3 jam was detected.
Solutions: [Solutions] Collect debug log and contact to the sales company. [Reference] By setting ‘COPIER (LEVEL2)> OPTION> FNC-SW> JM-ERR-D’ to ‘1’, it is handled as an error instead of a jam from the first occurrence.

Code: 996-0CA4-05
Description: Error for collecting sequence jam log (Printer)
Causes: Error for collecting jam log (Printer) Continuous 0CA4 jam was detected.
Solutions: [Solutions] Collect debug log and contact to the sales company. [Reference] By setting ‘COPIER (LEVEL2)> OPTION> FNC-SW> JM-ERR-D’ to ‘1’, it is handled as an error instead of a jam from the first occurrence.

Code: 996-0CA5-05
Description: Error for collecting sequence jam log (Printer)
Causes: Error for collecting jam log (Printer) Continuous 0CA5 jam was detected.
Solutions: [Solutions] Collect debug log and contact to the sales company. [Reference] By setting ‘COPIER (LEVEL2)> OPTION> FNC-SW> JM-ERR-D’ to ‘1’, it is handled as an error instead of a jam from the first occurrence.

Code: 996-0CA6-05
Description: Error for collecting log (Printer)
Causes: Error for collecting log (Printer)
Solutions: [Solutions] Collect debug log and contact to the sales company.

Code: 996-0CA7-05
Description: Error for collecting sequence jam log (Printer)
Causes: Error for collecting jam log (Printer) Continuous 0CA7 jam was detected.
Solutions: [Solutions] Collect debug log and contact to the sales company. [Reference] By setting ‘COPIER (LEVEL2)> OPTION> FNC-SW> JM-ERR-D’ to ‘1’, it is handled as an error instead of a jam from the first occurrence.

Code: 996-0CA8-05
Description: Error for collecting sequence jam log (Printer)
Causes: Error for collecting jam log (Printer) Continuous 0CA8 jam was detected.
Solutions: [Solutions] Collect debug log and contact to the sales company. [Reference] By setting ‘COPIER (LEVEL2)> OPTION> FNC-SW> JM-ERR-D’ to ‘1’, it is handled as an error instead of a jam from the first occurrence.

Code: 996-0CA9-05
Description: Error for collecting sequence jam log (Printer)
Causes: Error for collecting jam log (Printer) Continuous 0CF0 jam was detected.
Solutions: [Solutions] Collect debug log and contact to the sales company. [Reference] By setting ‘COPIER (LEVEL2)> OPTION> FNC-SW> JM-ERR-D’ to ‘1’, it is handled as an error instead of a jam from the first occurrence.

Code: 996-0CAA-05
Description: Error for collecting sequence jam log (Printer)
Causes: Error for collecting jam log (Printer) Continuous 0CF3 jam was detected.
Solutions: [Solutions] Collect debug log and contact to the sales company. [Reference] By setting ‘COPIER (LEVEL2)> OPTION> FNC-SW> JM-ERR-D’ to ‘1’, it is handled as an error instead of a jam from the first occurrence.

Code: 996-0CAB-05
Description: Error for collecting sequence jam log (Printer)
Causes: Error for collecting jam log (Printer) Continuous 0CF4 jam was detected.
Solutions: [Solutions] Collect debug log and contact to the sales company. [Reference] By setting ‘COPIER (LEVEL2)> OPTION> FNC-SW> JM-ERR-D’ to ‘1’, it is handled as an error instead of a jam from the first occurrence.

Code: 996-0CAC-05
Description: Error for collecting sequence jam log (Printer)
Causes: Error for collecting jam log (Printer) Continuous 0CF5 jam was detected.
Solutions: [Solutions] Collect debug log and contact to the sales company. [Reference] By setting ‘COPIER (LEVEL2)> OPTION> FNC-SW> JM-ERR-D’ to ‘1’, it is handled as an error instead of a jam from the first occurrence.

Code: 996-0CAE-05
Description: Error for collecting sequence jam log (Printer)
Causes: Error for collecting jam log (Printer) Continuous 0CAE jam was detected.
Solutions: [Solutions] Collect debug log and contact to the sales company. [Reference] By setting ‘COPIER (LEVEL2)> OPTION> FNC-SW> JM-ERR-D’ to ‘1’, it is handled as an error instead of a jam from the first occurrence.

Code: 996-0CAF-05
Description: Error for collecting sequence jam log (Finisher)
Causes: Error for collecting jam log (Finisher) Continuous 0CAF jam was detected.
Solutions: [Solutions] Collect debug log and contact to the sales company. [Reference] By setting ‘COPIER (LEVEL2)> OPTION> FNC-SW> JM-ERR-D’ to ‘1’, it is handled as an error instead of a jam from the first occurrence.

Code: 996-0CB0-05
Description: Error for collecting sequence jam log (Printer)
Causes: Error for collecting jam log (Printer) Continuous 0CB0 jam was detected.
Solutions: [Solutions] Collect debug log and contact to the sales company. [Reference] By setting ‘COPIER (LEVEL2)> OPTION> FNC-SW> JM-ERR-D’ to ‘1’, it is handled as an error instead of a jam from the first occurrence.

Code: 996-0CB3-05
Description: Error for collecting sequence jam log (Printer)
Causes: Error for collecting jam log (Printer) Continuous 0CB3 jam was detected.
Solutions: [Solutions] Collect debug log and contact to the sales company. [Reference] By setting ‘COPIER (LEVEL2)> OPTION> FNC-SW> JM-ERR-D’ to ‘1’, it is handled as an error instead of a jam from the first occurrence.

Code: 996-0CB4-05
Description: Error for collecting sequence jam log (Printer)
Causes: Error for collecting jam log (Printer) Continuous 0CB4 jam was detected.
Solutions: [Solutions] Collect debug log and contact to the sales company. [Reference] By setting ‘COPIER (LEVEL2)> OPTION> FNC-SW> JM-ERR-D’ to ‘1’, it is handled as an error instead of a jam from the first occurrence.

Code: 996-0CB6-05
Description: Error for collecting log (Printer)
Causes: Error for collecting log (Printer)
Solutions: [Solutions] Collect debug log and contact to the sales company.

Code: 996-0CB7-05
Description: Error for collecting sequence jam log (Printer)
Causes: Error for collecting jam log (Printer) Continuous 0CB7 jam was detected.
Solutions: [Solutions] Collect debug log and contact to the sales company. [Reference] By setting ‘COPIER (LEVEL2)> OPTION> FNC-SW> JM-ERR-D’ to ‘1’, it is handled as an error instead of a jam from the first occurrence.

Code: 996-0CB8-05
Description: Error for collecting sequence jam log (Printer)
Causes: Error for collecting jam log (Printer) Continuous 0CB8 jam was detected.
Solutions: [Solutions] Collect debug log and contact to the sales company. [Reference] By setting ‘COPIER (LEVEL2)> OPTION> FNC-SW> JM-ERR-D’ to ‘1’, it is handled as an error instead of a jam from the first occurrence.

About Canon Servie Tool V5610

– Canon Service Tool V5610 is a tool used to perform maintenance on Canon printers and reset Canon printers after replacement of parts such as replacing ink absorbents, print heads, printer mainboard, and others. Based on the many cases we have encountered, the Service Tool is most often used to reset ink absorber counter value when the waste ink absorber is full.
– The ink absorber is going to be full of box, it has to be replaced or cleaned the waste ink absorber. Also, replaceing or cleaning the waste ink absorber, you need to repair or reset the waste ink counter value, cause those parts are concerned to each others.
– So using Canon Service Tool V5610 to reset the waste ink counter value becomes effective when the ink absorber is replaced or cleaned.

– Canon Service Tool V5610 can use to fix error code 5B00, 5B02, 5B04, 5B14, 1701, 1702, 1700 on your printer. You must enter Service Mode on your printer to use this Canon Service Tool.
– If the printer can not enter Service Mode, you can not reset it by Canon ST V5610. In this case, change EEPROM on the logic board.

Canon Service Tool V5610 Functions

– Fix Canon printer 7 times/ 8 times red light blinking:

– Fix Canon printer error code: 5B00, 5B01, 1700, 1701

Enter Service Mode on Canon Printer

1. Turn off a printer.
2. Press and hold the Resume/Cancel/Stop button.
3. Press and hold the ON button (do not release both buttons).
4. Release the Resume/Cancel/Stop button (do not release the ON button).
5. While holding the ON button, press the Resume/Cancel/Stop button 5 times, then release both the ON and Resume/Cancel/Stop buttons together.
– Canon printer in service mode: computer detects new hardware, led on printer goes green light.

– Download Canon driver and firmware in specific model: https://dnasofts.com/canon-bjc-250-printer-driver-firmware-and-user-manual-free-download/
– Download Epson driver and firmware in specific model: https://dnasofts.com/download-epson-cx11nf-driver-firmware-and-manuals/

Source:
https://chiplessprinter.com/canon-service-tool-v5610.html
https://dnasofts.com
https://shop.nguyendangnam.com/
https://nguyendangnam.me/
https://chiplessprinter.com/reset-epson-waste-ink-pad-counter.html

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Repair Canon iR C3530i Printer Error Codes Canon Servie Tool