Repair Canon iR C2025H Printer Error Codes Canon Servie Tool

Repair Canon iR C2025H Printer Error Codes Canon Servie Tool

– Printer model: Canon iR C2025H
– Error codes on Canon iR C2025H model and its description:

– Canon iR C2025H printer Error Codes and quick guide to troubleshooting:

• Code: E001-0001
• Description: Main Thermistor high temperature detection
  Main Thermistor 2 detected a temperature of 230 deg C or higher for 0.1 sec or longer.
• Solutions: Fixing Assembly error, Fixing temperature detection error 1. Check failure between the DC Controller PCB (UN09/J12) and the Fixing Assembly (UN37/J123,UN13/J13) (trapped cable, open circuit, connector disconnection). -> Replace the part in the case of trapped cable/open circuit 2. Disconnect the connector of DC Controller PCB (UN09/J12) and start the host machine to check the reading value of the following: service mode > COPIER > DISPLAY > ANALOG > FIX-C => When the value is 40 deg C or higher 3-1. Replace the DC Controller PCB (UN09) => When the value is lower than 40 deg C 3-2. Replace the Fixing Assembly NOTE: After performing the above Solutions work, go through the following to clear the error: COPIER > FUNCTION > CLEAR > ERR

• Code: E001-0002
• Description: Center Thermistor high temperature detection
  Main Thermistor 1 detected a temperature of 283 deg C or higher for 0.1 sec or longer.
• Solutions: Fixing Assembly error, Fixing temperature detection error 1. Check failure between the DC Controller PCB (UN09/ J12) and the Fixing Assembly (UN37/ J123, UN13/ J13) (trapped cable, open circuit, connector disconnection). -> Replace the part in the case of trapped cable/open circuit 2. Disconnect the connector of DC Controller PCB (UN09/ J12) and start the host machine to check the reading value of the following: service mode > COPIER > DISPLAY > ANALOG > FIX-E => When the value is 40 deg C or higher 3-1. Replace the DC Controller PCB (UN09) => When the value is lower than 40 deg C 3-2. Replace the Fixing Assembly NOTE: After performing the above Solutions work, go through the following to clear the error: COPIER > FUNCTION > CLEAR > ERR

• Code: E001-0003
• Description: Edge Thermistor high temperature detection
  Sub Thermistor 1 detected a temperature of 283 deg C or higher for 0.1 sec or longer.
• Solutions: Fixing Assembly error, Fixing temperature detection error 1. Check failure between the DC Controller PCB (UN09/ J12) and the Fixing Assembly (UN37/ J123, UN13/ J13) (trapped cable, open circuit, connector disconnection). -> Replace the part in the case of trapped cable/open circuit 2. Disconnect the connector of DC Controller PCB (UN09/ J12) and start the host machine to check the reading value of the following: service mode > COPIER > DISPLAY > ANALOG > FIX-E2 => When the value is 40 deg C or higher 3-1. Replace the DC Controller PCB (UN09) => When the value is lower than 40 deg C 3-2. Replace the Fixing Assembly NOTE: After performing the above Solutions work, go through the following to clear the error: COPIER > FUNCTION > CLEAR > ERR

• Code: E001-0004
• Description: Edge Thermistor high temperature detection
  Sub Thermistor 2 detected a temperature of 283 deg C or higher for 0.1 sec or longer.
• Solutions: Fixing Assembly error, Fixing temperature detection error 1. Check failure between the DC Controller PCB (UN09/ J12) and the Fixing Assembly (UN37/ J123, UN13/ J13) (trapped cable, open circuit, connector disconnection). -> Replace the part in the case of trapped cable/open circuit 2. Disconnect the connector of DC Controller PCB (UN09/ J12) and start the host machine to check the reading value of the following: service mode > COPIER > DISPLAY > ANALOG > FIX-E3 => When the value is 40 deg C or higher 3-1. Replace the DC Controller PCB (UN09) => When the value is lower than 40 deg C 3-2. Replace the Fixing Assembly NOTE: After performing the above Solutions work, go through the following to clear the error: COPIER > FUNCTION > CLEAR > ERR

• Code: E001-0005
• Description: Center Thermistor high temperature detection
  Main Thermistor 1 hardware signal is continued for 1 sec or longer.
• Solutions: Fixing Assembly error, Fixing temperature detection error 1. Check failure between the DC Controller PCB (UN09/ J12) and the Fixing Assembly (UN37/ J123, UN13/ J13) (trapped cable, open circuit, connector disconnection). -> Replace the part in the case of trapped cable/open circuit 2. Disconnect the connector of DC Controller PCB (UN09/ J12) and start the host machine to check the reading value of the following: service mode > COPIER > DISPLAY > ANALOG > FIX-E => When the value is 40 deg C or higher 3-1. Replace the DC Controller PCB (UN09) => When the value is lower than 40 deg C 3-2. Replace the Fixing Assembly NOTE: After performing the above Solutions work, go through the following to clear the error: COPIER > FUNCTION > CLEAR > ERR

• Code: E001-0006
• Description: Edge Thermistor high temperature detection
  Sub Thermistor 1 hardware error detection signal is continued for 1 sec or longer.
• Solutions: Fixing Assembly error, Fixing temperature detection error 1. Check failure between the DC Controller PCB (UN09/ J12) and the Fixing Assembly (UN37/ J123, UN13/ J13) (trapped cable, open circuit, connector disconnection). -> Replace the part in the case of trapped cable/open circuit 2. Disconnect the connector of DC Controller PCB (UN09/ J12) and start the host machine to check the reading value of the following: service mode > COPIER > DISPLAY > ANALOG > FIX-E2 => When the value is 40 deg C or higher 3-1. Replace the DC Controller PCB (UN09) => When the value is lower than 40 deg C 3-2. Replace the Fixing Assembly NOTE: After performing the above Solutions work, go through the following to clear the error: COPIER > FUNCTION > CLEAR > ERR

• Code: E001-0007
• Description: Edge Thermistor high temperature detection
  Sub Thermistor 2 hardware error detection signal is continued for 1 sec or longer.
• Solutions: Fixing Assembly error, Fixing temperature detection error 1. Check failure between the DC Controller PCB (UN09/ J12) and the Fixing Assembly (UN37/ J123, UN13/ J13) (trapped cable, open circuit, connector disconnection). -> Replace the part in the case of trapped cable/open circuit 2. Disconnect the connector of DC Controller PCB (UN09/ J12) and start the host machine to check the reading value of the following: service mode > COPIER > DISPLAY > ANALOG > FIX-C Check the reading value of the following: service mode > COPIER > DISPLAY > ANALOG > FIX-E3 => When the value is 40 deg C or higher 3-1. Replace the DC Controller PCB (UN09) => When the value is lower than 40 deg C 3-2. Replace the Fixing Assembly NOTE: After performing the above Solutions work, go through the following to clear the error: COPIER > FUNCTION > CLEAR > ERR

• Code: E001-0008
• Description: Displacement detection
  The temperature difference between the Sub Thermistor 1 (TH3) and the Sub Thermistor 2 (TH4) remained 45 deg C or more for 1 second or more.
• Solutions: Fixing Assembly error, Fixing temperature detection error 1. Check failure between the DC Controller PCB (UN09/ J12) and the Fixing Assembly (UN37/ J123, UN13/ J13) (trapped cable, open circuit, connector disconnection). -> Replace the part in the case of trapped cable/open circuit 2. Disconnect the connector of DC Controller PCB (UN09/ J12) and start the host machine to check the reading value of the following: service mode > COPIER > DISPLAY > ANALOG > FIX-E2,FIX-E3 => When the value of either one is 40 deg C or higher 3-1. Replace the DC Controller PCB (UN09) => When the both values are lower than 40 deg C 3-2. Replace the Fixing Assembly NOTE: After performing the above Solutions work, go through the following to clear the error: COPIER > FUNCTION > CLEAR > ERR

• Code: E002-0006
• Description: Detection of abnormal temperature increase
  Fixing Assembly error, Fixing temperature detection error
• Solutions: 1. Check the location for voltage of the Fixing Assembly -> Replace with a correct Fixing Assembly for the location in the case of mismatching. 2. Check the location for voltage of the AC Driver PCB (UN14) -> Replace with a correct AC Driver PCB (UN14) for the location in the case of mismatching. 3. Check failure between the AC Driver PCB (UN14/J103) and the Fixing Assembly (UN37/J123, UN13/J13). (trapped cable, open circuit, connector disconnection) -> Replace the part in the case of trapped cable/open circuit 4. Replace the AC Driver PCB (UN14) 5. Replace the Fixing Assembly 6. Replace the DC Controller PCB (UN09) NOTE: After performing the above Solutions work, go through the following to clear the error: COPIER > FUNCTION > CLEAR > ERR

• Code: E003-0001
• Description: Thermistor open circuit detection
  In the period from initial rotation to printing, Main Thermistor 1 detected a temperature of 22 deg C or lower for more than 5 seconds.
• Solutions: Fixing Assembly error, Fixing temperature detection error 1. Check failure between the DC Controller PCB (UN09/ J12) and the Fixing Assembly (UN37/ J123, UN13/ J13) (trapped cable, open circuit, connector disconnection). -> Replace the part in the case of trapped cable/open circuit 2. Replace the Fixing Assembly 3. Replace the DC Controller PCB (UN09) NOTE: After performing the above Solutions work, go through the following to clear the error: COPIER > FUNCTION > CLEAR > ERR

• Code: E003-0002
• Description: Thermistor open circuit detection
  In the period from initial rotation to printing, Main Thermistor 2 detected a temperature of 40 deg C or lower for more than 3 seconds.
• Solutions: Fixing Assembly error, Fixing temperature detection error 1. Check failure between the DC Controller PCB (UN09/ J12) and the Fixing Assembly (UN37/ J123, UN13/ J13) (trapped cable, open circuit, connector disconnection). -> Replace the part in the case of trapped cable/open circuit 2. Replace the Fixing Assembly 3. Replace the DC Controller PCB (UN09) NOTE: After performing the above Solutions work, go through the following to clear the error: COPIER > FUNCTION > CLEAR > ERR

• Code: E003-0003
• Description: Thermistor open circuit detection
  In the period from initial rotation to printing, Sub Thermistor 1 detected a temperature of 40 deg C or lower for more than 3 seconds.
• Solutions: Fixing Assembly error, Fixing temperature detection error 1. Check failure between the DC Controller PCB (UN09/ J12) and the Fixing Assembly (UN37/ J123, UN13/ J13) (trapped cable, open circuit, connector disconnection). -> Replace the part in the case of trapped cable/open circuit 2. Replace the Fixing Assembly 3. Replace the DC Controller PCB (UN09) NOTE: After performing the above Solutions work, go through the following to clear the error: COPIER > FUNCTION > CLEAR > ERR

• Code: E003-0004
• Description: Thermistor open circuit detection
  In the period from initial rotation to printing, Sub Thermistor 2 detected a temperature of 40 deg C or lower for more than 3 seconds.
• Solutions: Fixing Assembly error, Fixing temperature detection error 1. Check failure between the DC Controller PCB (UN09/ J12) and the Fixing Assembly (UN37/ J123, UN13/ J13) (trapped cable, open circuit, connector disconnection). -> Replace the part in the case of trapped cable/open circuit 2. Replace the Fixing Assembly 3. Replace the DC Controller PCB (UN09) NOTE: After performing the above Solutions work, go through the following to clear the error: COPIER > FUNCTION > CLEAR > ERR

• Code: E003-0005
• Description: Main Thermistor 2 low temperature detection at printing
  In the period from printing to last rotation, Main Thermistor 1 detected a temperature of 70 deg C or lower for more than 5 seconds.
• Solutions: Fixing Assembly error, Fixing temperature detection error 1. Check failure between the DC Controller PCB (UN09/ J12) and the Fixing Assembly (UN37/ J123, UN13/ J13) (trapped cable, open circuit, connector disconnection). -> Replace the part in the case of trapped cable/open circuit 2. Replace the Fixing Assembly 3. Replace the DC Controller PCB (UN09) NOTE: After performing the above Solutions work, go through the following to clear the error: COPIER > FUNCTION > CLEAR > ERR

• Code: E003-0006
• Description: Center Thermistor low temperature detection at printing
  In the period from printing to last rotation, Main Thermistor 2 detected a temperature of 80 deg C or lower for more than 1 second.
• Solutions: Fixing Assembly error, Fixing temperature detection error 1. Check failure between the DC Controller PCB (UN09/ J12) and the Fixing Assembly (UN37/ J123, UN13/ J13) (trapped cable, open circuit, connector disconnection). -> Replace the part in the case of trapped cable/open circuit 2. Replace the Fixing Assembly 3. Replace the DC Controller PCB (UN09) NOTE: After performing the above Solutions work, go through the following to clear the error: COPIER > FUNCTION > CLEAR > ERR

• Code: E003-0007
• Description: Edge Thermistor low temperature detection at printing
  In the period from printing to last rotation, Sub Thermistor 1 detected a temperature of 80 deg C or lower for more than 1 second.
• Solutions: Fixing Assembly error, Fixing temperature detection error 1. Check failure between the DC Controller PCB (UN09/ J12) and the Fixing Assembly (UN37/ J123, UN13/ J13) (trapped cable, open circuit, connector disconnection). -> Replace the part in the case of trapped cable/open circuit 2. Replace the Fixing Assembly 3. Replace the DC Controller PCB (UN09) NOTE: After performing the above Solutions work, go through the following to clear the error: COPIER > FUNCTION > CLEAR > ERR

• Code: E003-0008
• Description: Edge Thermistor low temperature detection at printing
  In the period from printing to last rotation, Sub Thermistor 2 detected a temperature of 80 deg C or lower for more than 1 second.
• Solutions: Fixing Assembly error, Fixing temperature detection error 1. Check failure between the DC Controller PCB (UN09/ J12) and the Fixing Assembly (UN37/ J123, UN13/ J13) (trapped cable, open circuit, connector disconnection). -> Replace the part in the case of trapped cable/open circuit 2. Replace the Fixing Assembly 3. Replace the DC Controller PCB (UN09) NOTE: After performing the above Solutions work, go through the following to clear the error: COPIER > FUNCTION > CLEAR > ERR

• Code: E004-0001
• Description: Fixing Relay PCB welding detection error
  Zero cross interruption although relay is not ON.
• Solutions: Electrical trouble with abnormal fixing safety circuit relay Replace the AC Driver PCB (UN14)

• Code: E004-0005
• Description: Failure in electrical current detection circuit (abnormal small current)
  Failure in electrical current detection circuit (Less than the specified range of current value)
• Solutions: Electrical trouble with abnormal fixing current detection circuit 1. Check failure between the AC Driver PCB (UN14/ J122) and the DC Controller PCB (UN09/ J10). (trapped cable, open circuit, connector disconnection) -> Replace the part in the case of trapped cable/open circuit 2. Replace the AC Driver PCB (UN14) 3. Replace the DC Controller PCB (UN09)

• Code: E004-0006
• Description: Failure in electrical current detection circuit (abnormal large current)
  Failure in electrical current detection circuit (More than the specified range of current value)
• Solutions: Electrical trouble with abnormal fixing current detection circuit 1. Check failure between the AC Driver PCB (UN14/ J122) and the DC Controller PCB (UN09/ J10). (trapped cable, open circuit, connector disconnection) -> Replace the part in the case of trapped cable/open circuit 2. Replace the AC Driver PCB (UN14) 3. Replace the DC Controller PCB (UN09)

• Code: E009-0000
• Description: Fixing Film Unit engagement / disengagement error
  There is no change in the result of detection by the Fixing Pressure Release Sensor even after five seconds elapsed after counterclockwise rotation of the Fixing Motor started.
• Solutions: Possible cause is overload or rotation failure of the motor due to an electrical trouble 1. Check if the Fixing Assembly is installed. 2. Remove and reinstall the Fixing Assembly 3. Check the gear 4. Replace the Fixing Assembly 5. Check the harness/connector between the DC Controller PCB (UN09/ J210) and the Fixing Motor (M17). 6. Check the harness/connector between the DC Controller PCB (UN09/ J12) and the Fixing Pressure Release Sensor (PS24) 6. Check conduction of FU1153 in the AC Driver PCB (UN14) => Replace the AC Driver PCB (UN14) in the case of disconnection. 7. Replace the Fixing Motor (M17) 8. Replace the DC Controller PCB (UN09)

• Code: E010-0001
• Description: ITB Motor startup error
  Within a specified period of time from the startup, the speed fails to be OK.
• Solutions: Possible cause is overload or rotation failure of the motor due to an electrical trouble 1. Check the Main Drive Unit (turn the unit by hand to see if it rotates) Replace the Main Drive Unit when the unit failed to rotate When the unit rotates 2. Check failure of the harness between the ITB Motor (M02/ J6027) and the DC Controller PCB (UN09/ J210W) (trapped cable, open circuit, connector disconnection) 3. Check conduction of the fuse (FU4) in the DC Controller PCB (UN09) When the fuse is not blown out 4-1. Replace the ITB Motor (M02) 5-1. Replace the DC Controller PCB (UN09) 6-1. Replace the Main Drive Unit When the fuse is blown out 4-2. Replace the DC Controller PCB (UN09)

• Code: E010-0002
• Description: ITB Motor speed error
• Solutions: Possible cause is overload or rotation failure of the motor due to an electrical trouble 1. Check the Main Drive Unit (turn the unit by hand to see if it rotates) Replace the Main Drive Unit when the unit failed to rotate When the unit rotates 2. Check failure of the harness between the ITB Motor (M02/ J6027) and the DC Controller PCB (UN09/ J210W) (trapped cable, open circuit, connector disconnection) 3. Check conduction of the fuse (FU4) in the DC Controller PCB (UN09) When the fuse is not blown out 4-1. Replace the ITB Motor (M02) 5-1. Replace the DC Controller PCB (UN09) 6-1. Replace the Main Drive Unit When the fuse is blown out 4-2. Replace the DC Controller PCB (UN09)

• Code: E010-0003
• Description: ITB Motor lock detection
  Within a specified period of time from the startup, signal is not received.
• Solutions: Possible cause is overload or rotation failure of the motor due to an electrical trouble 1. Check the Main Drive Unit (turn the unit by hand to see if it rotates) Replace the Main Drive Unit when the unit failed to rotate When the unit rotates 2. Check failure of the harness between the ITB Motor (M02/ J6027) and the DC Controller PCB (UN09/ J210W) (trapped cable, open circuit, connector disconnection) 3. Check conduction of the fuse (FU4) in the DC Controller PCB (UN09) When the fuse is not blown out 4-1. Replace the ITB Motor (M02) 5-1. Replace the DC Controller PCB (UN09) 6-1. Replace the Main Drive Unit When the fuse is blown out 4-2. Replace the DC Controller PCB (UN09)

• Code: E012-0001
• Description: CL Drum Motor speed error
  Within a specified period of time from the startup, the speed fails to be OK.
• Solutions: Possible cause is overload or rotation failure of the motor due to an electrical trouble 1. Check the Main Drive Unit (turn the unit by hand to see if it rotates) Replace the Main Drive Unit when the unit failed to rotate When the unit rotates 2. Check failure of the harness between the Motor (M04/ J6025) and the DC Controller PCB (UN09/ J210W) (trapped cable, open circuit, connector disconnection) 3. Check conduction of the fuse (FU7) in the DC Controller PCB (UN09) When the fuse is not blown out 4-1. Replace the Drum Motor (M04) 5-1. Replace the DC Controller PCB (UN09) When the fuse is blown out 4-2. Replace the DC Controller PCB (UN09)

• Code: E012-0002
• Description: CL Drum Motor speed error
• Solutions: Possible cause is overload or rotation failure of the motor due to an electrical trouble 1. Check the Main Drive Unit (turn the unit by hand to see if it rotates) Replace the Main Drive Unit when the unit failed to rotate When the unit rotates 2. Check failure of the harness between the Motor (M04/ J6025) and the DC Controller PCB (UN09/ J210W) (trapped cable, open circuit, connector disconnection) 3. Check conduction of the fuse (FU7) in the DC Controller PCB (UN09) When the fuse is not blown out 4-1. Replace the Drum Motor (M04) 5-1. Replace the DC Controller PCB (UN09) When the fuse is blown out 4-2. Replace the DC Controller PCB (UN09)

• Code: E012-0003
• Description: CL Drum Motor lock detection
  Within a specified period of time from the startup, the speed fails to be OK.
• Solutions: Possible cause is overload or rotation failure of the motor due to an electrical trouble 1. Check the Main Drive Unit (turn the unit by hand to see if it rotates) Replace the Main Drive Unit when the unit failed to rotate When the unit rotates 2. Check failure of the harness between the Motor (M04/ J6025) and the DC Controller PCB (UN09/ J210W) (trapped cable, open circuit, connector disconnection) 3. Check conduction of the fuse (FU7) in the DC Controller PCB (UN09) When the fuse is not blown out 4-1. Replace the Drum Motor (M04) 5-1. Replace the DC Controller PCB (UN09) When the fuse is blown out 4-2. Replace the DC Controller PCB (UN09)

• Code: E014-0001
• Description: Fixing Motor startup error
  Within a specified period of time from the startup, the speed fails to be OK.
• Solutions: Possible cause is overload or rotation failure of the motor due to an electrical trouble 1. Check if the Fixing Assembly is installed. 2. Remove and reinstall the Fixing Assembly 3. Check the gear 4. Replace the Fixing Assembly 5. Check the harness/connector between the DC Controller PCB (UN09/ J210) and the Fixing Motor (M17). 6. Check conduction of FU1153 in the AC Driver PCB (UN14) =>Replace the AC Driver when the fuse is blown out 7. Replace the Fixing Motor (M17) 8. Replace the DC Controller PCB (UN09)

• Code: E014-0002
• Description: Fixing Motor speed errorond.
• Solutions: Possible cause is overload or rotation failure of the motor due to an electrical trouble 1. Check if the Fixing Assembly is installed. 2. Remove and reinstall the Fixing Assembly 3. Check the gear 4. Replace the Fixing Assembly 5. Check the harness/connector between the DC Controller PCB (UN09/ J210) and the Fixing Motor (M17). 6. Check conduction of FU1153 in the AC Driver PCB (UN14) =>Replace the AC Driver when the fuse is blown out 7. Replace the Fixing Motor (M17) 8. Replace the DC Controller PCB (UN09)

• Code: E014-0003
• Description: Fixing Motor lock detection.
  Within a specified period of time from the startup, signal is not received.
• Solutions: Possible cause is overload or rotation failure of the motor due to an electrical trouble 1. Check if the Fixing Assembly is installed. 2. Remove and reinstall the Fixing Assembly 3. Check the gear 4. Replace the Fixing Assembly 5. Check the harness/connector between the DC Controller PCB (UN09/ J210) and the Fixing Motor (M17). 6. Check conduction of FU1153 in the AC Driver PCB (UN14) =>Replace the AC Driver when the fuse is blown out 7. Replace the Fixing Motor (M17) 8. Replace the DC Controller PCB (UN09)

• Code: E020-0020
• Description: ATR Sensor (Y) error or toner supply error
  Error in detected TD ratio. The average of ATR reference value is the specified value or lower at the time of ATR Sensor (Y) initialization.
• Solutions: 1. Check if the Drum Unit (Y) is installed. 2. Check the Drum Unit Relay PCB (Y) (UN26) 3. Check the Drum Unit Memory PCB (Y) (UN30) 4. Check the harness/connector between the DC Controller PCB (UN09/ J25) and the Drum Unit Relay PCB (Y) (UN26). 5. Replace the Drum Unit (Y). 6. Replace the DC Controller PCB (UN09)

• Code: E020-0030
• Description: ATR Sensor (Y) error or toner supply error
  Error in detected TD ratio. The average of ATR reference value is the specified value or higher at the time of ATR Sensor (Y) initialization.
• Solutions: 1. Check if the Drum Unit (Y) is installed. 2. Check the Drum Unit Relay PCB (Y) (UN26) 3. Check the Drum Unit Memory PCB (Y) (UN30) 4. Check the harness/connector between the DC Controller PCB (UN09/ J25) and the Drum Unit Relay PCB (Y) (UN26). 5. Replace the Drum Unit (Y). 6. Replace the DC Controller PCB (UN09)

• Code: E020-0040
• Description: ATR Sensor (Y) error or toner supply error
  Unable to adjust the control voltage at the time of ATR Sensor (Y) initialization.
• Solutions: 1. Check if the Drum Unit (Y) is installed. 2. Check the Drum Unit Relay PCB (Y) (UN26) 3. Check the Drum Unit Memory PCB (Y) (UN30) 4. Check the harness/connector between the DC Controller PCB (UN09/ J25) and the Drum Unit Relay PCB (Y) (UN26). 5. Replace the Drum Unit (Y). 6. Replace the DC Controller PCB (UN09)

• Code: E020-0041
• Description: ATR Sensor (Y) error or toner supply error
  Unable to adjust the control voltage at the time of ATR Sensor (Y) initialization.
• Solutions: 1. Check if the Drum Unit (Y) is installed. 2. Check the Drum Unit Relay PCB (Y) (UN26) 3. Check the Drum Unit Memory PCB (Y) (UN30) 4. Check the harness/connector between the DC Controller PCB (UN09/ J25) and the Drum Unit Relay PCB (Y) (UN26). 5. Replace the Drum Unit (Y). 6. Replace the DC Controller PCB (UN09)

• Code: E020-0050
• Description: ATR patch failed to be created correctly or Patch Sensor error
  High density for the target at patch detection
• Solutions: 1. Clean the scanner’s window. 2. Use your hand to check if the shutter of the Registration Patch Sensor Unit can be open. 3. Check if the window of the Patch Sensor (UN43/ UN44) is soiled. 4. Check scar on the ITB. 5. Check movement of the Registration Shutter Solenoid (SL02). COPIER > FUNCTION > PART-CHK > SL to move SL02 6. Check the harness/connector between the DC Controller PCB (UN09/J12) and the Patch Sensors (UN43/J4007, UN44, J4006). 7.Replace the Drum Unit (Y) 8.Replace the Registration Patch Sensor Unit 9 Replace the ITB Unit. 10. Check conduction of the fuses (FU5, FU8) in the DC Controller PCB (UN09). 11. Replace the Primary Transfer High Voltage PCB (UN04) 12. Replace the Developing High Voltage PCB (UN07) 13. Replace the Primary Charging High Voltage PCB (UN06) 14. Replace the Auxiliary High Voltage PCB (UN08) 15. Replace the Replace the DC Controller PCB (UN09)

• Code: E020-0060
• Description: ATR patch failed to be created correctly or Patch Sensor error
  High density for the target at patch detection
• Solutions: 1. Check the patch shape. 2. Clean the high voltage contact point with dry wiping or air blower. 3. Check the harness/connector between the DC Controller (UN09) and the High Voltage PCB. Between the DC Controller PCB (UN09/ J21) and the Primary Charging High Voltage PCB (UN06/ J441, J442) Between the DC Controller PCB (UN09/ J21, J22) and the Developing High Voltage PCB (UN07/ J451, J452) Between the DC Controller PCB (UN09/ J19) and the Auxiliary High Voltage PCB (UN08/J461, J462) Between the DC Controller PCB (J205) and the Primary Transfer High Voltage PCB (UN04/J1001) 4. Replace the Drum Unit (Y) 5. Replace the Registration Patch Sensor Unit 6. Replace the ITB Unit. 7. Check conduction of the fuses (FU5, FU8) in the DC Controller PCB (UN09). 8. Replace the Primary Transfer High Voltage PCB (UN04) 9. Replace the Developing High Voltage PCB (UN07) 10. Replace the Primary Charging High Voltage PCB (UN06) 11. Replace the Auxiliary High Voltage PCB (UN08) 12. Replace the DC Controller PCB (UN09)

• Code: E020-0070
• Description: Patch Sensor error
  The Patch Sensor could not read a patch properly. (Patch error due to software or the ITB Unit)
• Solutions: 1.Turn OFF and then ON the power. 2.Replace the ITB Unit.

• Code: E020-0090
• Description: ATR Sensor (Y) error or toner supply error
  The average of ATR Sensor (Y) detection value is the specified value or lower.
• Solutions: 1. Check if the Drum Unit (Y) is installed. 2. Check the Drum Unit Relay PCB (Y) (UN26) 3. Check the Drum Unit Memory PCB (Y) (UN30) 4. Check the harness/connector between the DC Controller PCB (UN09/ J25) and the Drum Unit Relay PCB (Y) (UN26). 5. Replace the Drum Unit (Y). 6. Replace the DC Controller PCB (UN09)

• Code: E020-0091
• Description: ATR Sensor (Y) error or toner supply error
  The average of ATR Sensor (Y) detection value is the specified value or higher.
• Solutions: 1. Check if the Drum Unit (Y) is installed. 2. Check the Drum Unit Relay PCB (Y) (UN26) 3. Check the Drum Unit Memory PCB (Y) (UN30) 4. Check the harness/connector between the DC Controller PCB (UN09/ J25) and the Drum Unit Relay PCB (Y) (UN26). 5. Replace the Drum Unit (Y). 6. Replace the DC Controller PCB (UN09)

• Code: E020-00B0
• Description: ATR Sensor (Y) error or toner supply error
  T/D ratio detected by the ATR Sensor (Y) (UN39) is equal to or higher than the specified value (high density)
• Solutions: 1. Check if the Drum Unit (Y) is installed. 2. Check the Drum Unit Relay PCB (Y) (UN26) 3. Check the Drum Unit Memory PCB (Y) (UN30) 4. Check the harness/connector between the DC Controller PCB (UN09/ J25) and the Drum Unit Relay PCB (Y) (UN26). 5. Replace the Drum Unit (Y). 6. Replace the DC Controller PCB (UN09)

• Code: E020-00B1
• Description: ATR Sensor (Y) error or toner supply error
  Error in detected delta T/D ratio T/D ratio detected by the ATR Sensor (Y) (UN39) is equal to or lower than the specified value (light density)
• Solutions: Possible cause: overload with the motor or motor failure 1. Check conduction with FU2 on the DC Controller PCB (UN09) 2. Check the harness/connector between the DC Controller PCB (UN09/ J23) and PS06. 3. Replace the DC Controller PCB (UN09) 4. Check the Hopper Unit (Y) 5. Replace the Hopper Unit (Y).

• Code: E020-0120
• Description: ATR Sensor (M) error or toner supply error
  Error in detected TD ratio. The average of ATR reference value is the specified value or lower at the time of ATR Sensor (M) initialization.
• Solutions: 1. Check if the Drum Unit (M) is installed. 2. Check the Drum Unit Relay PCB (M) (UN27). 3. Check the Drum Unit Memory PCB (M) (UN31). 4. Check the harness/connector between the DC Controller PCB (UN09/ J25) and the Drum Unit Relay PCB (M) (UN27). 5. Replace the Drum Unit (M). 6. Replace the DC Controller PCB (UN09)

• Code: E020-0130
• Description: ATR Sensor (M) error or toner supply error
  Error in detected TD ratio. The average of ATR reference value is the specified value or higher at the time of ATR Sensor (M) initialization.
• Solutions: 1. Check if the Drum Unit (M) is installed. 2. Check the Drum Unit Relay PCB (M) (UN27). 3. Check the Drum Unit Memory PCB (M) (UN31). 4. Check the harness/connector between the DC Controller PCB (UN09/ J25) and the Drum Unit Relay PCB (M) (UN27). 5. Replace the Drum Unit (M). 6. Replace the DC Controller PCB (UN09)

• Code: E020-0140
• Description: ATR Sensor (M) error or toner supply error
  Unable to adjust the control voltage at the time of ATR Sensor (M) initialization
• Solutions: 1. Check if the Drum Unit (M) is installed. 2. Check the Drum Unit Relay PCB (M) (UN27). 3. Check the Drum Unit Memory PCB (M) (UN31). 4. Check the harness/connector between the DC Controller PCB (UN09/ J25) and the Drum Unit Relay PCB (M) (UN27). 5. Replace the Drum Unit (M). 6. Replace the DC Controller PCB (UN09)

• Code: E020-0141
• Description: ATR Sensor (M) error or toner supply error
  Unable to adjust the control voltage at the time of ATR Sensor (M) initialization.
• Solutions: 1. Check if the Drum Unit (M) is installed. 2. Check the Drum Unit Relay PCB (M) (UN27). 3. Check the Drum Unit Memory PCB (M) (UN31). 4. Check the harness/connector between the DC Controller PCB (UN09/ J25) and the Drum Unit Relay PCB (M) (UN27). 5. Replace the Drum Unit (M). 6. Replace the DC Controller PCB (UN09)

• Code: E020-0150
• Description: ATR patch failed to be created correctly or Patch Sensor error
  High density for the target at patch detection
• Solutions: 1. Clean the scanner’s window. 2. Use your hand to check if the shutter of the Registration Patch Sensor Unit can be open. 3. Check if the window of the Patch Sensor (UN43/ UN44) is soiled. 4. Check scar on the ITB. 5. Check movement of the Registration Shutter Solenoid (SL02). COPIER > FUNCTION > PART-CHK > SL to move SL02 6. Check the harness/connector between the DC Controller PCB (UN09/J12) and the Patch Sensors (UN43/J4007, UN44, J4006). 7.Replace the Drum Unit (M) 8.Replace the Registration Patch Sensor Unit 9 Replace the ITB Unit. 10. Check conduction of the fuses (FU5, FU8) in the DC Controller PCB (UN09). 11. Replace the Primary Transfer High Voltage PCB (UN04) 12. Replace the Developing High Voltage PCB (UN07) 13. Replace the Primary Charging High Voltage PCB (UN06) 14. Replace the Auxiliary High Voltage PCB (UN08) 15. Replace the Replace the DC Controller PCB (UN09)

• Code: E020-0160
• Description: ATR patch failed to be created correctly or Patch Sensor error
  High density for the target at patch detection
• Solutions: 1. Check the patch shape. 2. Clean the high voltage contact point with dry wiping or air blower. 3. Check the harness/connector between the DC Controller (UN09) and the High Voltage PCB. Between the DC Controller PCB (UN09/ J21) and the Primary Charging High Voltage PCB (UN06/ J441, J442) Between the DC Controller PCB (UN09/ J21, J22) and the Developing High Voltage PCB (UN07/ J451, J452) Between the DC Controller PCB (UN09/ J19) and the Auxiliary High Voltage PCB (UN08/J461, J462) Between the DC Controller PCB (J205) and the Primary Transfer High Voltage PCB (UN04/J1001) 4. Replace the Drum Unit (M) 5. Replace the Registration Patch Sensor Unit 6. Replace the ITB Unit. 7. Check conduction of the fuses (FU5, FU8) in the DC Controller PCB (UN09). 8. Replace the Primary Transfer High Voltage PCB (UN04) 9. Replace the Developing High Voltage PCB (UN07) 10. Replace the Primary Charging High Voltage PCB (UN06) 11. Replace the Auxiliary High Voltage PCB (UN08) 12. Replace the DC Controller PCB (UN09)

• Code: E020-0170
• Description: Patch Sensor error
  The Patch Sensor could not read a patch properly. (Patch error due to software or the ITB Unit)
• Solutions: 1.Turn OFF and then ON the power. 2.Replace the ITB Unit.

• Code: E020-0190
• Description: ATR Sensor (M) error or toner supply error
  The average of ATR Sensor (M) detection value is the specified value or lower.
• Solutions: 1. Check if the Drum Unit (M) is installed. 2. Check the Drum Unit Relay PCB (M) (UN27). 3. Check the Drum Unit Memory PCB (M) (UN31). 4. Check the harness/connector between the DC Controller PCB (UN09/ J25) and the Drum Unit Relay PCB (M) (UN27). 5. Replace the Drum Unit (M). 6. Replace the DC Controller PCB (UN09)

• Code: E020-0191
• Description: ATR Sensor (M) error or toner supply error
  The average of ATR Sensor (M) detection value is the specified value or higher.
• Solutions: 1. Check if the Drum Unit (M) is installed. 2. Check the Drum Unit Relay PCB (M) (UN27). 3. Check the Drum Unit Memory PCB (M) (UN31). 4. Check the harness/connector between the DC Controller PCB (UN09/ J25) and the Drum Unit Relay PCB (M) (UN27). 5. Replace the Drum Unit (M). 6. Replace the DC Controller PCB (UN09)

• Code: E020-01B0
• Description: ATR Sensor (M) error or toner supply error
  The T/D ratio detected by the ATR Sensor (M) (UN40) is equal to or higher than the specified value (high density)
• Solutions: 1. Check if the Drum Unit (M) is installed. 2. Check the Drum Unit Relay PCB (M) (UN27). 3. Check the Drum Unit Memory PCB (M) (UN31). 4. Check the harness/connector between the DC Controller PCB (UN09/ J25) and the Drum Unit Relay PCB (M) (UN27). 5. Replace the Drum Unit (M). 6. Replace the DC Controller PCB (UN09)

• Code: E020-01B1
• Description: ATR Sensor (M) error or toner supply error
  Error in detected delta T/D ratio The T/D ratio detected by the ATR Sensor (M) (UN40) is equal to or lower than the specified value (light density)
• Solutions: Overload of the motor or motor failure 1. Check conduction with FU2 on the DC Controller PCB (UN09) 2. Check the harness/connector between the DC Controller PCB (UN09/J24) and PS07. 3. Replace the DC Controller PCB (UN09) 4. Check the Hopper Unit (M) 5. Replace the Hopper Unit (M).

• Code: E020-0220
• Description: ATR Sensor (C) error or toner supply error
  Error in detected TD ratio. The average of ATR reference value is the specified value or lower at the time of ATR Sensor (C) initialization.
• Solutions: 1. Check if the Drum Unit (C) is installed. 2. Check the Drum Unit Relay PCB (C) (UN28) 3. Check the Drum Unit Memory PCB (C) (UN32) 4. Check the harness/connector between the DC Controller PCB (UN09/ J25) and the Drum Unit Relay PCB (C) (UN28). 5. Replace the Drum Unit (C). 6. Replace the DC Controller PCB (UN09)

• Code: E020-0230
• Description: ATR Sensor (C) error or toner supply error
  Error in detected TD ratio. The average of ATR reference value is the specified value or higher at the time of ATR Sensor (C) initialization.
• Solutions: 1. Check if the Drum Unit (C) is installed. 2. Check the Drum Unit Relay PCB (C) (UN28) 3. Check the Drum Unit Memory PCB (C) (UN32) 4. Check the harness/connector between the DC Controller PCB (UN09/ J25) and the Drum Unit Relay PCB (C) (UN28). 5. Replace the Drum Unit (C). 6. Replace the DC Controller PCB (UN09)

• Code: E020-0240
• Description: ATR Sensor (C) error or toner supply error
  Unable to adjust the control voltage at the time of ATR Sensor (C) initialization.
• Solutions: 1. Check if the Drum Unit (C) is installed. 2. Check the Drum Unit Relay PCB (C) (UN28) 3. Check the Drum Unit Memory PCB (C) (UN32) 4. Check the harness/connector between the DC Controller PCB (UN09/ J25) and the Drum Unit Relay PCB (C) (UN28). 5. Replace the Drum Unit (C). 6. Replace the DC Controller PCB (UN09)

• Code: E020-0241
• Description: ATR Sensor (C) error or toner supply error
  Unable to adjust the control voltage at the time of ATR Sensor (C) initialization.
• Solutions: 1. Check if the Drum Unit (C) is installed. 2. Check the Drum Unit Relay PCB (C) (UN28) 3. Check the Drum Unit Memory PCB (C) (UN32) 4. Check the harness/connector between the DC Controller PCB (UN09/ J25) and the Drum Unit Relay PCB (C) (UN28). 5. Replace the Drum Unit (C). 6. Replace the DC Controller PCB (UN09)

• Code: E020-0250
• Description: ATR patch failed to be created correctly or Patch Sensor error
  High density for the target at patch detection
• Solutions: 1. Clean the scanner’s window. 2. Use your hand to check if the shutter of the Registration Patch Sensor Unit can be open. 3. Check if the window of the Patch Sensor (UN43/ UN44) is soiled. 4. Check scar on the ITB. 5. Check movement of the Registration Shutter Solenoid (SL02). COPIER > FUNCTION > PART-CHK > SL to move SL02 6. Check the harness/connector between the DC Controller PCB (UN09/J12) and the Patch Sensors (UN43/J4007, UN44, J4006). 7.Replace the Drum Unit (C) 8.Replace the Registration Patch Sensor Unit 9 Replace the ITB Unit. 10. Check conduction of the fuses (FU5, FU8) in the DC Controller PCB (UN09). 11. Replace the Primary Transfer High Voltage PCB (UN04) 12. Replace the Developing High Voltage PCB (UN07) 13. Replace the Primary Charging High Voltage PCB (UN06) 14. Replace the Auxiliary High Voltage PCB (UN08) 15. Replace the Replace the DC Controller PCB (UN09)

• Code: E020-0260
• Description: ATR patch failed to be created correctly or Patch Sensor error
  High density for the target at patch detection
• Solutions: 1. Check the patch shape. 2. Clean the high voltage contact point with dry wiping or air blower. 3. Check the harness/connector between the DC Controller (UN09) and the High Voltage PCB. Between the DC Controller PCB (UN09/ J21) and the Primary Charging High Voltage PCB (UN06/ J441, J442) Between the DC Controller PCB (UN09/ J21, J22) and the Developing High Voltage PCB (UN07/ J451, J452) Between the DC Controller PCB (UN09/ J19) and the Auxiliary High Voltage PCB (UN08/J461, J462) Between the DC Controller PCB (J205) and the Primary Transfer High Voltage PCB (UN04/J1001) 4. Replace the Drum Unit (C) 5. Replace the Registration Patch Sensor Unit 6. Replace the ITB Unit. 7. Check conduction of the fuses (FU5, FU8) in the DC Controller PCB (UN09). 8. Replace the Primary Transfer High Voltage PCB (UN04) 9. Replace the Developing High Voltage PCB (UN07) 10. Replace the Primary Charging High Voltage PCB (UN06) 11. Replace the Auxiliary High Voltage PCB (UN08) 12. Replace the DC Controller PCB (UN09)

• Code: E020-0290
• Description: ATR Sensor (C) error or toner supply error
  The average of ATR Sensor (C) detection value is the specified value or lower.
• Solutions: 1. Check if the Drum Unit (C) is installed. 2. Check the Drum Unit Relay PCB (C) (UN28) 3. Check the Drum Unit Memory PCB (C) (UN32) 4. Check the harness/connector between the DC Controller PCB (UN09/ J25) and the Drum Unit Relay PCB (C) (UN28). 5. Replace the Drum Unit (C). 6. Replace the DC Controller PCB (UN09)

• Code: E020-0291
• Description: ATR Sensor (C) error or toner supply error
  The average of ATR Sensor (C) detection value is the specified value or higher.
• Solutions: 1. Check if the Drum Unit (C) is installed. 2. Check the Drum Unit Relay PCB (C) (UN28) 3. Check the Drum Unit Memory PCB (C) (UN32) 4. Check the harness/connector between the DC Controller PCB (UN09/ J25) and the Drum Unit Relay PCB (C) (UN28). 5. Replace the Drum Unit (C). 6. Replace the DC Controller PCB (UN09)

• Code: E020-02B0
• Description: ATR Sensor (C) error or toner supply error
  The T/D ratio detected by the ATR Sensor (C) (UN41) is equal to or higher than the specified value (high density)
• Solutions: 1. Check if the Drum Unit (C) is installed. 2. Check the Drum Unit Relay PCB (C) (UN28) 3. Check the Drum Unit Memory PCB (C) (UN32) 4. Check the harness/connector between the DC Controller PCB (UN09/ J25) and the Drum Unit Relay PCB (C) (UN28). 5. Replace the Drum Unit (C). 6. Replace the DC Controller PCB (UN09)

• Code: E020-02B1
• Description: ATR Sensor (C) error or toner supply error
  Error in detected delta T/D ratio The T/D ratio detected by the ATR Sensor (C) (UN41) is equal to or lower than the specified value (light density)
• Solutions: Overload of the motor or motor failure 1. Check conduction of FU9 on the DC Controller PCB (UN09). 2. Check the harness/connector between the DC Controller PCB (UN09/J24) and PS08. 3. Replace the DC Controller PCB (UN09) 4. Check the Hopper Unit (C). 5. Replace the Hopper Unit (C).

• Code: E020-0320
• Description: ATR Sensor (Bk) error or toner supply error
  Error in detected TD ratio. The average of ATR reference value is the specified value or lower at the time of ATR Sensor (Bk) initialization.
• Solutions: 1. Check if the Drum Unit (Bk) is installed. 2. Check the Drum Unit Relay PCB (Bk) (UN29) 3. Check the Drum Unit Memory PCB (Bk) (UN33) 4. Check the harness/connector between the DC Controller PCB (UN09/ J25) and the Drum Unit Relay PCB (Bk) (UN29). 5. Replace the Drum Unit (Bk). 6. Replace the DC Controller PCB (UN09)

• Code: E020-0330
• Description: ATR Sensor (Bk) error or toner supply error
  Error in detected TD ratio. The average of ATR reference value is the specified value or higher at the time of ATR Sensor (Bk) initialization.
• Solutions: 1. Check if the Drum Unit (Bk) is installed. 2. Check the Drum Unit Relay PCB (Bk) (UN29) 3. Check the Drum Unit Memory PCB (Bk) (UN33) 4. Check the harness/connector between the DC Controller PCB (UN09/ J25) and the Drum Unit Relay PCB (Bk) (UN29). 5. Replace the Drum Unit (Bk). 6. Replace the DC Controller PCB (UN09)

• Code: E020-0340
• Description: ATR Sensor (Bk) error or toner supply error
  Unable to adjust the control voltage at the time of ATR Sensor (Bk) initialization.
• Solutions: 1. Check if the Drum Unit (Bk) is installed. 2. Check the Drum Unit Relay PCB (Bk) (UN29) 3. Check the Drum Unit Memory PCB (Bk) (UN33) 4. Check the harness/connector between the DC Controller PCB (UN09/ J25) and the Drum Unit Relay PCB (Bk) (UN29). 5. Replace the Drum Unit (Bk). 6. Replace the DC Controller PCB (UN09)

• Code: E020-0341
• Description: ATR Sensor (Bk) error or toner supply error
  Unable to adjust the control voltage at the time of ATR Sensor (Bk) initialization.
• Solutions: 1. Check if the Drum Unit (Bk) is installed. 2. Check the Drum Unit Relay PCB (Bk) (UN29) 3. Check the Drum Unit Memory PCB (Bk) (UN33) 4. Check the harness/connector between the DC Controller PCB (UN09/ J25) and the Drum Unit Relay PCB (Bk) (UN29). 5. Replace the Drum Unit (Bk). 6. Replace the DC Controller PCB (UN09)

• Code: E020-0350
• Description: ATR patch failed to be created correctly or Patch Sensor error
  High density for the target at patch detection
• Solutions: 1. Clean the scanner’s window. 2. Use your hand to check if the shutter of the Registration Patch Sensor Unit can be open. 3. Check if the window of the Patch Sensor (UN43/ UN44) is soiled. 4. Check scar on the ITB. 5. Check movement of the Registration Shutter Solenoid (SL02). COPIER > FUNCTION > PART-CHK > SL to move SL02 6. Check the harness/connector between the DC Controller PCB (UN09/J12) and the Patch Sensors (UN43/J4007, UN44, J4006). 7.Replace the Drum Unit (Bk) 8.Replace the Registration Patch Sensor Unit 9 Replace the ITB Unit. 10. Check conduction of the fuses (FU5, FU8) in the DC Controller PCB (UN09). 11. Replace the Primary Transfer High Voltage PCB (UN04) 12. Replace the Developing High Voltage PCB (UN07) 13. Replace the Primary Charging High Voltage PCB (UN06) 14. Replace the Auxiliary High Voltage PCB (UN08) 15. Replace the Replace the DC Controller PCB (UN09)

• Code: E020-0360
• Description: ATR patch failed to be created correctly or Patch Sensor error
  High density for the target at patch detection
• Solutions: 1. Check the patch shape. 2. Clean the high voltage contact point with dry wiping or air blower. 3. Check the harness/connector between the DC Controller (UN09) and the High Voltage PCB. Between the DC Controller PCB (UN09/ J21) and the Primary Charging High Voltage PCB (UN06/ J441, J442) Between the DC Controller PCB (UN09/ J21, J22) and the Developing High Voltage PCB (UN07/ J451, J452) Between the DC Controller PCB (UN09/ J19) and the Auxiliary High Voltage PCB (UN08/J461, J462) Between the DC Controller PCB (J205) and the Primary Transfer High Voltage PCB (UN04/J1001) 4. Replace the Drum Unit (Bk) 5. Replace the Registration Patch Sensor Unit 6. Replace the ITB Unit. 7. Check conduction of the fuses (FU5, FU8) in the DC Controller PCB (UN09). 8. Replace the Primary Transfer High Voltage PCB (UN04) 9. Replace the Developing High Voltage PCB (UN07) 10. Replace the Primary Charging High Voltage PCB (UN06) 11. Replace the Auxiliary High Voltage PCB (UN08) 12. Replace the DC Controller PCB (UN09)

• Code: E020-0390
• Description: ATR Sensor (Bk) error or toner supply error
  The average of ATR Sensor (Bk) detection value is the specified value or lower.
• Solutions: 1. Check if the Drum Unit (Bk) is installed. 2. Check the Drum Unit Relay PCB (Bk) (UN29) 3. Check the Drum Unit Memory PCB (Bk) (UN33) 4. Check the harness/connector between the DC Controller PCB (UN09/ J25) and the Drum Unit Relay PCB (Bk) (UN29). 5. Replace the Drum Unit (Bk). 6. Replace the DC Controller PCB (UN09)

• Code: E020-0391
• Description: ATR Sensor (Bk) error or toner supply error
  The average of ATR Sensor (Bk) detection value is the specified value or higher.
• Solutions: 1. Check if the Drum Unit (Bk) is installed. 2. Check the Drum Unit Relay PCB (Bk) (UN29) 3. Check the Drum Unit Memory PCB (Bk) (UN33) 4. Check the harness/connector between the DC Controller PCB (UN09/ J25) and the Drum Unit Relay PCB (Bk) (UN29). 5. Replace the Drum Unit (Bk). 6. Replace the DC Controller PCB (UN09)

• Code: E020-03B0
• Description: ATR Sensor (Bk) error or toner supply error
  The T/D ratio detected by the ATR Sensor (Bk) (UN42) is equal to or higher than the specified value (high density)
• Solutions: 1. Check if the Drum Unit (Bk) is installed. 2. Check the Drum Unit Relay PCB (Bk) (UN29) 3. Check the Drum Unit Memory PCB (Bk) (UN33) 4. Check the harness/connector between the DC Controller PCB (UN09/ J25) and the Drum Unit Relay PCB (Bk) (UN29). 5. Replace the Drum Unit (Bk). 6. Replace the DC Controller PCB (UN09)

• Code: E020-03B1
• Description: ATR Sensor (Bk) error or toner supply error
  Error in detected delta T/D ratio The T/D ratio detected by the ATR Sensor (Bk) (UN42) is equal to or lower than the specified value (light density)
• Solutions: Overload of the motor or motor failure 1. Check conduction of FU9 on the DC Controller PCB (UN09). 2. Check the harness/connector between the DC Controller PCB (UN09/J26) and PS09 3. Replace the DC Controller PCB (UN09) 4. Check the Hopper Unit (Bk). 5. Replace the Hopper Unit (Bk).

• Code: E020-1050
• Description: Abnormal Y color patch reading value
  Dark patch although setting 0 for the patch level
• Solutions: 1. Clean the scanner’s window. 2. Use your hand to check if the shutter of the Registration Patch Sensor Unit can be open. 3. Check if the window of the Patch Sensor (UN43/ UN44) is soiled. 4. Check scar on the ITB. 5. Check movement of the Registration Shutter Solenoid (SL02). COPIER > FUNCTION > PART-CHK > SL to move SL02 6. Check the harness/connector between the DC Controller PCB (UN09/J12) and the Patch Sensors (UN43/J4007, UN44, J4006). 7.Replace the Drum Unit (Y) 8.Replace the Registration Patch Sensor Unit 9 Replace the ITB Unit. 10. Check conduction of the fuses (FU5, FU8) in the DC Controller PCB (UN09). 11. Replace the Primary Transfer High Voltage PCB (UN04) 12. Replace the Developing High Voltage PCB (UN07) 13. Replace the Primary Charging High Voltage PCB (UN06) 14. Replace the Auxiliary High Voltage PCB (UN08) 15. Replace the Replace the DC Controller PCB (UN09)

• Code: E020-1060
• Description: Abnormal Y color patch reading value
  Light patch although setting 7 for patch level
• Solutions: 1. Check the patch shape. 2. Clean the high voltage contact point with dry wiping or air blower. 3. Check the harness/connector between the DC Controller (UN09) and the High Voltage PCB. Between the DC Controller PCB (UN09/ J21) and the Primary Charging High Voltage PCB (UN06/ J441, J442) Between the DC Controller PCB (UN09/ J21, J22) and the Developing High Voltage PCB (UN07/ J451, J452) Between the DC Controller PCB (UN09/ J19) and the Auxiliary High Voltage PCB (UN08/J461, J462) Between the DC Controller PCB (J205) and the Primary Transfer High Voltage PCB (UN04/J1001) 4. Replace the Drum Unit (Y) 5. Replace the Registration Patch Sensor Unit 6. Replace the ITB Unit. 7. Check conduction of the fuses (FU5, FU8) in the DC Controller PCB (UN09). 8. Replace the Primary Transfer High Voltage PCB (UN04) 9. Replace the Developing High Voltage PCB (UN07) 10. Replace the Primary Charging High Voltage PCB (UN06) 11. Replace the Auxiliary High Voltage PCB (UN08) 12. Replace the DC Controller PCB (UN09)

• Code: E020-1150
• Description: Abnormal M color patch reading value
  Dark patch although setting 0 for the patch level
• Solutions: 1. Clean the scanner’s window. 2. Use your hand to check if the shutter of the Registration Patch Sensor Unit can be open. 3. Check if the window of the Patch Sensor (UN43/ UN44) is soiled. 4. Check scar on the ITB. 5. Check movement of the Registration Shutter Solenoid (SL02). COPIER > FUNCTION > PART-CHK > SL to move SL02 6. Check the harness/connector between the DC Controller PCB (UN09/J12) and the Patch Sensors (UN43/J4007, UN44, J4006). 7.Replace the Drum Unit (M) 8.Replace the Registration Patch Sensor Unit 9 Replace the ITB Unit. 10. Check conduction of the fuses (FU5, FU8) in the DC Controller PCB (UN09). 11. Replace the Primary Transfer High Voltage PCB (UN04) 12. Replace the Developing High Voltage PCB (UN07) 13. Replace the Primary Charging High Voltage PCB (UN06) 14. Replace the Auxiliary High Voltage PCB (UN08) 15. Replace the Replace the DC Controller PCB (UN09)

• Code: E020-1160
• Description: Abnormal M color patch reading value
  Light patch although setting 7 for patch level (unable to fit in the target between 550 and 640)
• Solutions: 1. Check the patch shape. 2. Clean the high voltage contact point with dry wiping or air blower. 3. Check the harness/connector between the DC Controller (UN09) and the High Voltage PCB. Between the DC Controller PCB (UN09/ J21) and the Primary Charging High Voltage PCB (UN06/ J441, J442) Between the DC Controller PCB (UN09/ J21, J22) and the Developing High Voltage PCB (UN07/ J451, J452) Between the DC Controller PCB (UN09/ J19) and the Auxiliary High Voltage PCB (UN08/J461, J462) Between the DC Controller PCB (J205) and the Primary Transfer High Voltage PCB (UN04/J1001) 4. Replace the Drum Unit (M) 5. Replace the Registration Patch Sensor Unit 6. Replace the ITB Unit. 7. Check conduction of the fuses (FU5, FU8) in the DC Controller PCB (UN09). 8. Replace the Primary Transfer High Voltage PCB (UN04) 9. Replace the Developing High Voltage PCB (UN07) 10. Replace the Primary Charging High Voltage PCB (UN06) 11. Replace the Auxiliary High Voltage PCB (UN08) 12. Replace the DC Controller PCB (UN09)

• Code: E020-1250
• Description: Abnormal C color patch reading value
  Dark patch although setting 0 for the patch level
• Solutions: 1. Clean the scanner’s window. 2. Use your hand to check if the shutter of the Registration Patch Sensor Unit can be open. 3. Check if the window of the Patch Sensor (UN43/ UN44) is soiled. 4. Check scar on the ITB. 5. Check movement of the Registration Shutter Solenoid (SL02). COPIER > FUNCTION > PART-CHK > SL to move SL02 6. Check the harness/connector between the DC Controller PCB (UN09/J12) and the Patch Sensors (UN43/J4007, UN44, J4006). 7.Replace the Drum Unit (C) 8.Replace the Registration Patch Sensor Unit 9 Replace the ITB Unit. 10. Check conduction of the fuses (FU5, FU8) in the DC Controller PCB (UN09). 11. Replace the Primary Transfer High Voltage PCB (UN04) 12. Replace the Developing High Voltage PCB (UN07) 13. Replace the Primary Charging High Voltage PCB (UN06) 14. Replace the Auxiliary High Voltage PCB (UN08) 15. Replace the Replace the DC Controller PCB (UN09)

• Code: E020-1260
• Description: Abnormal C color patch reading value
  Light patch although setting 7 for patch level (unable to fit in the target between 550 and 640)
• Solutions: 1. Check the patch shape. 2. Clean the high voltage contact point with dry wiping or air blower. 3. Check the harness/connector between the DC Controller (UN09) and the High Voltage PCB. Between the DC Controller PCB (UN09/ J21) and the Primary Charging High Voltage PCB (UN06/ J441, J442) Between the DC Controller PCB (UN09/ J21, J22) and the Developing High Voltage PCB (UN07/ J451, J452) Between the DC Controller PCB (UN09/ J19) and the Auxiliary High Voltage PCB (UN08/J461, J462) Between the DC Controller PCB (J205) and the Primary Transfer High Voltage PCB (UN04/J1001) 4. Replace the Drum Unit (C) 5. Replace the Registration Patch Sensor Unit 6. Replace the ITB Unit. 7. Check conduction of the fuses (FU5, FU8) in the DC Controller PCB (UN09). 8. Replace the Primary Transfer High Voltage PCB (UN04) 9. Replace the Developing High Voltage PCB (UN07) 10. Replace the Primary Charging High Voltage PCB (UN06) 11. Replace the Auxiliary High Voltage PCB (UN08) 12. Replace the DC Controller PCB (UN09)

• Code: E020-1350
• Description: Abnormal Bk color patch reading value
  Dark patch although setting 0 for the patch level
• Solutions: 1. Clean the scanner’s window. 2. Use your hand to check if the shutter of the Registration Patch Sensor Unit can be open. 3. Check if the window of the Patch Sensor (UN43/ UN44) is soiled. 4. Check scar on the ITB. 5. Check movement of the Registration Shutter Solenoid (SL02). COPIER > FUNCTION > PART-CHK > SL to move SL02 6. Check the harness/connector between the DC Controller PCB (UN09/J12) and the Patch Sensors (UN43/J4007, UN44, J4006). 7.Replace the Drum Unit (Bk) 8.Replace the Registration Patch Sensor Unit 9 Replace the ITB Unit. 10. Check conduction of the fuses (FU5, FU8) in the DC Controller PCB (UN09). 11. Replace the Primary Transfer High Voltage PCB (UN04) 12. Replace the Developing High Voltage PCB (UN07) 13. Replace the Primary Charging High Voltage PCB (UN06) 14. Replace the Auxiliary High Voltage PCB (UN08) 15. Replace the Replace the DC Controller PCB (UN09)

• Code: E020-1360
• Description: Abnormal Bk color patch reading value
  Light patch although setting 7 for patch level
• Solutions: 1. Check the patch shape. 2. Clean the high voltage contact point with dry wiping or air blower. 3. Check the harness/connector between the DC Controller (UN09) and the High Voltage PCB. Between the DC Controller PCB (UN09/ J21) and the Primary Charging High Voltage PCB (UN06/ J441, J442) Between the DC Controller PCB (UN09/ J21, J22) and the Developing High Voltage PCB (UN07/ J451, J452) Between the DC Controller PCB (UN09/ J19) and the Auxiliary High Voltage PCB (UN08/J461, J462) Between the DC Controller PCB (J205) and the Primary Transfer High Voltage PCB (UN04/J1001) 4. Replace the Drum Unit (Bk) 5. Replace the Registration Patch Sensor Unit 6. Replace the ITB Unit. 7. Check conduction of the fuses (FU5, FU8) in the DC Controller PCB (UN09). 8. Replace the Primary Transfer High Voltage PCB (UN04) 9. Replace the Developing High Voltage PCB (UN07) 10. Replace the Primary Charging High Voltage PCB (UN06) 11. Replace the Auxiliary High Voltage PCB (UN08) 12. Replace the DC Controller PCB (UN09)

• Code: E021-0001
• Description: CL Developing Motor startup error
  After 700 msec since the startup, the speed failed to be OK for 500 consecutive msec.
• Solutions: Possible cause is overload or rotation failure of the motor due to an electrical trouble 1. Check the Main Drive Unit (turn the unit by hand to see if it rotates) Replace the Main Drive Unit when the unit failed to rotate When the unit rotates 2. Check failure of the harness between the Developing Motor (M03/J6026) and the DC Controller PCB (UN09/J210W) (trapped cable, open circuit, connector disconnection) 3. Check conduction of the fuse (FU7) in the DC Controller PCB (UN09) When the fuse is not blown out 4-1. Replace the Developing Motor (M03) 5-1. Replace the DC Controller PCB (UN09). When the fuse is blown out 4-2. Replace the DC Controller PCB (UN09).

• Code: E021-0003
• Description: CL Developing Motor lock detection
  Since the startup, the FG signal failed to be turned ON for 300msec.
• Solutions: Possible cause is overload or rotation failure of the motor due to an electrical trouble 1. Check the Main Drive Unit (turn the unit by hand to see if it rotates) Replace the Main Drive Unit when the unit failed to rotate When the unit rotates 2. Check failure of the harness between the Developing Motor (M03/J6026) and the DC Controller PCB (UN09/J210W) (trapped cable, open circuit, connector disconnection) 3. Check conduction of the fuse (FU7) in the DC Controller PCB (UN09) When the fuse is not blown out 4-1. Replace the Developing Motor (M03) 5-1. Replace the DC Controller PCB (UN09). When the fuse is blown out 4-2. Replace the DC Controller PCB (UN09).

• Code: E021-0020
• Description: Developing screw rotation detection
  Error in the difference between the maximum and the minimum of ATR Sensor (Y) detection value.
• Solutions: Possible cause: The screw is not rotating due to failure in the coupling between the main body and the Developing Assembly, or the value of ATR Sensor (Y) (UN39) failed to be read due to an electrical trouble. 1. Remove the Drum Unit (Y) and check no damage. (Replace the Drum Unit (Y) if defective) 2. Lift the pressure lever after the Drum Unit (Y) is pushed all the way in. 3. Check failure of the harness between the Drum Unit (Y) and the DC Controller PCB (UN09/J25) (trapped cable, open circuit, connector disconnection) 4.Check the Drum Unit Relay PCB (Y) (UN26) (Soil/ deformation/ damage) 5. Check the Drum Unit Memory PCB (M) (UN30) (Soil/ damage) 6.Replace the Drum Unit (Y) 7. Replace the DC Controller PCB (UN09). 8. Replace the Main Drive Unit

• Code: E021-0120
• Description: Developing screw rotation detection
  Error in the difference between the maximum and the minimum of ATR Sensor (M) detection value.
• Solutions: Possible cause: The screw is not rotating due to failure in the coupling between the main body and the Developing Assembly, or the value of ATR Sensor (M) (UN40) failed to be read due to an electrical trouble. 1. Remove the Drum Unit (M) and check no damage. (Replace the Drum Unit (M) if defective) 2. Lift the pressure lever after the Drum Unit (M) is pushed all the way in. 3. Check failure of the harness between the Drum Unit (M) and the DC Controller PCB (UN09/J25) (trapped cable, open circuit, connector disconnection) 4.Check the Drum Unit Relay PCB (M) (UN27) (Soil/ deformation/ damage) 5. Check the Drum Unit Memory PCB (M) (UN31) (Soil/ damage) 6.Replace the Drum Unit (M) 7. Replace the DC Controller PCB (UN09). 8. Replace the Main Drive Unit

• Code: E021-0220
• Description: Developing screw rotation detection
  Error in the difference between the maximum and the minimum of ATR Sensor (C) detection value.
• Solutions: Possible cause: The screw is not rotating due to failure in the coupling between the main body and the Developing Assembly, or the value of ATR Sensor (C)(UN41) failed to be read due to an electrical trouble. 1. Remove the Drum Unit (C) and check no damage. (Replace the Drum Unit (C) if defective) 2. Lift the pressure lever after the Drum Unit (C) is pushed all the way in. 3.Check failure of the harness between the Drum Unit (C) and the DC Controller PCB (UN09/J25) (trapped cable, open circuit, connector disconnection) 4.Check the Drum Unit Relay PCB (C) (UN28) (Soil/ deformation/ damage) 5.Check the Drum Unit Memory PCB (C) (UN32) (Soil/ damage) 6.Replace the Drum Unit (C). 7. Replace the DC Controller PCB (UN09). 8. Replace the Main Drive Unit

• Code: E021-0320
• Description: Developing screw rotation detection
  Error in the difference between the maximum and the minimum of ATR Sensor (Bk) detection value.
• Solutions: Possible cause: The screw is not rotating due to failure in the coupling between the main body and the Developing Assembly, or the value of ATR Sensor (Bk) (UN42) failed to be read due to an electrical trouble 1. Remove the Drum Unit (Bk) and check no damage. (Replace the Drum Unit (Bk) if defective) 2. Lift the pressure lever after the Drum Unit (Bk) is pushed all the way in. 3. Check failure of the harness between the Drum Unit (Bk) and the DC Controller PCB (UN09/J25) (trapped cable, open circuit, connector disconnection) 4.Check the Drum Unit Relay PCB (Bk) (UN29) (Soil/ deformation/ damage) 5. Check the Drum Unit Memory PCB (Bk) (UN33) (Soil/ damage) 6.Replace the Drum Unit (Bk). 7. Replace the DC Controller PCB (UN09). 8. Replace the Main Drive Unit

• Code: E022-0000
• Description: Error in detection of abnormal opening/closing of the Laser Shutter
  At the Dustproof Shutter open/close control, the sensor fails to detect although the specified time has passed.
• Solutions: Error in the Shutter Motor or the Laser Shutter Sensor 1.COPIER > FUNCTION > PART-CHK > MTR; move M05 When it works 2-1. Check the harness between the DC Controller (UN09/ J11) and the Laser Shutter Sensor (PS05) 3-1. Check condition of the Laser Shutter 4-1. Check the Laser Shutter Sensor (PS05) in the Main Drive 5-1. Replace the Main Drive When it does not work 2-2. Check the harness between the DC Controller (UN09/ J31) and the Developing Disengagement Motor (M05) 3-2. Check conduction of the fuse (FU6) in the DC Controller (UN09) 4-2. Replace the Laser Shutter Motor (M05) 5-2. Replace the Main Drive

• Code: E025-0000
• Description: Toner Supply Motor (Y) lock detection
  Failed to detect rotation after turning ON the motor.
• Solutions: Possible cause: overload with the motor or motor failure 1. Check conduction with FU2 on the DC Controller PCB (UN09) 2. Check the harness/connector between the DC Controller PCB (UN09/ J23) and PS06. 3. Replace the DC Controller PCB (UN09) Check the harness toward the sensor 4. Check the Hopper Unit (Y) 5. Replace the Hopper Unit (Y).

• Code: E025-0010
• Description: Toner Container Motor (Y) lock detection
  Error in the current value after turning ON the motor.
• Solutions: Overload of the motor or motor failure 1. Check if the Toner Bottle (Y) is installed 2. Check the harness/connector between the DC Controller PCB (UN09) and the Toner Container Motor (Y) (M07) 3. Check conduction of FU1 in the DC Controller PCB (UN09) 4. Replace the DC Controller PCB (UN09) 5. Replace the Hopper Unit (Y)

• Code: E025-0020
• Description: Detection of short-circuit with Toner Container Motor (Y)FET
  Error in element in the DC Controller PCB Error in the current value after turning OFF the motor.
• Solutions: 1.Replace the DC Controller PCB (UN09)

• Code: E025-0030
• Description: Detection of short-circuit with Toner Container Motor (Y) GND
  After turning ON the motor, the current value is a certain value or lower.
• Solutions: Short-circuit failure of the Toner Bottle Motor or error in element in the DC Controller PCB 1. Check the harness between the DC Controller (UN09/J23) and the Toner Container Motor (Y) (M07) 2. Replace the DC Controller PCB (UN09) 3. Replace the Hopper Unit (Y)

• Code: E025-0100
• Description: Toner Supply Motor (M) lock detection
  The Rotation Sensor does not detect rotation although 5 sec has passed since the motor was turned ON
• Solutions: Overload of the motor or motor failure 1. Check conduction with FU2 on the DC Controller PCB (UN09) 2. Check the harness/connector between the DC Controller PCB (UN09/J24) and PS07. 3. Replace the DC Controller PCB (UN09) 4. Check the Hopper Unit (M). 5. Replace the Hopper Unit (M).

• Code: E025-0110
• Description: Toner Container Motor (M) lock detection
  Error in the current value after turning ON the motor.
• Solutions: Overload of the motor or motor failure 1. Check if the Toner Bottle (M) is installed 2. Check the harness/connector between the DC Controller PCB (UN09) and the Toner Container Motor (M) (M09) 3. Check conduction of FU1 in the DC Controller PCB (UN09) 4. Replace the DC Controller PCB (UN09) 5. Replace the Hopper Unit (M)

• Code: E025-0120
• Description: Detection of short-circuit with Toner Container Motor (M)FET
  Error in element in the DC Controller PCB Error in the current value after turning OFF the motor.
• Solutions: Error in element in the DC Controller PCB 1.Replace the DC Controller PCB (UN09)

• Code: E025-0130
• Description: Detection of short-circuit with Toner Container Motor (M) GND
  After turning ON the motor, the current value is a certain value or lower.
• Solutions: Short-circuit failure of the Toner Bottle Motor or error in element in the DC Controller PCB 1. Check the harness between the DC Controller (UN09/J24) and the Toner Container Motor (M) (M09) 2. Replace the DC Controller PCB (UN09) 3. Replace the Hopper Unit (M)

• Code: E025-0200
• Description: Toner Supply Motor (C) lock detection
  After turning ON the motor, the rotation sensor does not detect although a specified period of time has passed.
• Solutions: Overload of the motor or motor failure 1. Check conduction of FU9 on the DC Controller PCB (UN09). 2. Check the harness/connector between the DC Controller PCB (UN09/J24) and PS08. 3. Replace the DC Controller PCB (UN09) 4. Check the Hopper Unit (C). 5. Replace the Hopper Unit (C).

• Code: E025-0210
• Description: Toner Container Motor (C) lock detection
  Error in the current value after turning ON the motor.
• Solutions: Overload of the motor or motor failure 1. Check if the Toner Bottle (C) is installed 2. Check the harness/connector between the DC Controller PCB (UN09) and the Toner Container Motor (C) (M11) 3. Check conduction of FU3 in the DC Controller PCB (UN09) 4. Replace the DC Controller PCB (UN09) 5. Replace the Hopper Unit (C)

• Code: E025-0220
• Description: Detection of short-circuit with Toner Container Motor (C)FET
  Error in element in the DC Controller PCB Error in the current value after turning OFF the motor.
• Solutions: Error in element in the DC Controller PCB 1.Replace the DC Controller PCB (UN09)

• Code: E025-0230
• Description: Detection of short-circuit with Toner Container Motor (C) GND
  After turning ON the motor, the current value is a certain value or lower.
• Solutions: Short-circuit failure of the Toner Bottle Motor or error in element in the DC Controller PCB 1. Check the harness between the DC Controller (UN09/J24) and the Toner Container Motor (C) (M11) 2. Replace the DC Controller PCB (UN09) 3. Replace the Hopper Unit (C)

• Code: E025-0300
• Description: Toner Supply Motor (Bk) lock detection
  The Rotation Sensor does not detect rotation although 5 sec has passed since the motor was turned ON
• Solutions: Overload of the motor or motor failure 1. Check conduction of FU9 on the DC Controller PCB (UN09). 2. Check the harness/connector between the DC Controller PCB (UN09/J26) and PS09 3. Replace the DC Controller PCB (UN09) 4. Check the Hopper Unit (Bk). 5. Replace the Hopper Unit (Bk).

• Code: E025-0310
• Description: Toner Container Motor (Bk) lock detection
  Error in the current value after turning ON the motor.
• Solutions: Overload of the motor or motor failure 1. Check if the Toner Bottle (Bk) is installed 2. Check the harness/connector between the DC Controller PCB (UN09) and the B Toner Container Motor (Bk)(M13) 3. Check conduction of FU3 in the DC Controller PCB (UN09) 4. Replace the DC Controller PCB (UN09) 5. Replace the Hopper Unit (Bk)

• Code: E025-0320
• Description: Detection of short-circuit with Toner Container Motor (Bk)FET
  Error in element in the DC Controller PCB Error in the current value after turning OFF the motor.
• Solutions: Error in element in the DC Controller PCB 1.Replace the DC Controller PCB (UN09)

• Code: E025-0330
• Description: Detection of short-circuit with Toner Container Motor (Bk) GND
  After turning ON the motor, the current value is a certain value or lower
• Solutions: Short-circuit failure of the Toner Bottle Motor or error in element in the DC Controller PCB 1. Check the harness between the DC Controller (UN09/J26) and the Toner Container Motor (Bk) (M13) 2. Replace the DC Controller PCB (UN09) 3. Replace the Hopper Unit (Bk)

• Code: E032-0001
• Description: ASSIST Counter failed to work
  Detection of short-circuit with the Count Pulse Signal
• Solutions: Check the cable (to see if it’s disconnected)

• Code: E040-0002
• Description: Cassette 1 Lifter error
  Unable to detect the lift-up completion position within 4.5 sec after lift-up was started
• Solutions: Error in Lift Motor or Lifter Sensor 1. While Cassette 1 is removed, turn ON the power and then insert Cassette 1. When there is operation sound of the motor 1-1. Check the harness/connector between the DC Controller (UN09/J13) and the Cassette 1 Lifter Sensor (PS12) 2-1. Check if the Cassette 1 Lifter Sensor (PS12) is installed. 3-1. Extend the Sensor Flag of the Cassette 1 Lifter Sensor (PS12) by approx. 1.5 mm with Plastic Film, etc. 4-1. Check the condition of the gear at the host machine side (to see if there is missing or swing with the gear) 5-1. Replace the Cassette 1 Lifter Sensor (PS12) 6-1. Replace the DC Controller PCB (UN09) When there is no operation sound of the motor 1-2. Check the harness/connector between the DC Controller (UN09/J13) and the Cassette 1 Lifter Motor (M14) 2-2. Check conduction of the fuse (FU2) of the DC Controller (UN09) 3-2. Check the condition of the gear at the host machine side (to see if there is something missing or swing with the gear) 4-2. Check the Cassette 1 Lifter Motor (M14) 5-2. Replace the DC Controller (UN09)

• Code: E065-0000
• Description: Error in detection of abnormal Y charging AC current value
  During the paper interval simple discharge current control, a current value that is higher than the target of 500[uA] is detected
• Solutions: Error in output of charging high voltage, Drum Unit error or environment control error 1. COPIER > DISPLAY > ANALOG; check if the TEMP value and the HUM value are matched with the environment temperature. When the values are dramatically mismatched (Lager than 15degrees Celsius) 2-1. Check the harness and connector between the DC Controller (UN09/ J206) and the Environment Sensor (UN45) 3-1. Replace the Environment Sensor (UN45) 4-1. Replace the DC Controller (UN09) When the values are matched 2-2. Check the state of the charging high voltage contact point 3-2. Replace the Drum Unit (Y) 4-2. Check the harness and connector between the DC Controller PCB (UN09/ J21) and the Primary Charging High Voltage PCB (UN06/ J441, J442) 5-2. Replace the Primary Charging High Voltage PCB (UN06) 6-2. Replace the DC Controller PCB (UN09)

• Code: E065-0000
• Description: Error in detection of abnormal Y charging AC current value
  During the paper interval simple discharge current control, a current value that is higher than the target of 500[uA] is detected
• Solutions: Error in output of charging high voltage, Drum Unit error or environment control error 1. COPIER > DISPLAY > ANALOG; check if the TEMP value and the HUM value are matched with the environment temperature. When the values are dramatically mismatched (Lager than 15degrees Celsius) 2-1. Check the harness and connector between the DC Controller (UN09/ J206) and the Environment Sensor (UN45) 3-1. Replace the Environment Sensor (UN45) 4-1. Replace the DC Controller (UN09) When the values are matched 2-2. Check the state of the charging high voltage contact point 3-2. Replace the Drum Unit (Y) 4-2. Check the harness and connector between the DC Controller PCB (UN09/ J21) and the Primary Charging High Voltage PCB (UN06/ J441, J442) 5-2. Replace the Primary Charging High Voltage PCB (UN06) 6-2. Replace the DC Controller PCB (UN09)

• Code: E065-0001
• Description: Error in detection of abnormal M charging AC current value
  During the paper interval simple discharge current control, a current value that is higher than the target of 500[uA] is detected
• Solutions: Error in output of charging high voltage, Drum Unit error or environment control error 1. COPIER > DISPLAY > ANALOG; check if the TEMP value and the HUM value are matched with the environment temperature. When the values are dramatically mismatched (Lager than 15degrees Celsius) 2-1. Check the harness and connector between the DC Controller (UN09/ J206) and the Environment Sensor (UN45) 3-1. Replace the Environment Sensor (UN45) 4-1. Replace the DC Controller (UN9) When the values are matched 2-2. Check the state of the charging high voltage contact point 3-2. Replace the Drum Unit (M) 4-2. Check the harness and connector between the DC Controller PCB (UN09/ J21) and the Primary Charging High Voltage PCB (UN06/ J441, J442) 5-2. Replace the Primary Charging High Voltage PCB (UN06) 6-2. Replace the DC Controller PCB (UN09)

• Code: E065-0001
• Description: Error in detection of abnormal M charging AC current value
  During the paper interval simple discharge current control, a current value that is higher than the target of 500[uA] is detected
• Solutions: Error in output of charging high voltage, Drum Unit error or environment control error 1. COPIER > DISPLAY > ANALOG; check if the TEMP value and the HUM value are matched with the environment temperature. When the values are dramatically mismatched (Lager than 15degrees Celsius) 2-1. Check the harness and connector between the DC Controller (UN09/ J206) and the Environment Sensor (UN45) 3-1. Replace the Environment Sensor (UN45) 4-1. Replace the DC Controller (UN9) When the values are matched 2-2. Check the state of the charging high voltage contact point 3-2. Replace the Drum Unit (M) 4-2. Check the harness and connector between the DC Controller PCB (UN09/ J21) and the Primary Charging High Voltage PCB (UN06/ J441, J442) 5-2. Replace the Primary Charging High Voltage PCB (UN06) 6-2. Replace the DC Controller PCB (UN09)

• Code: E065-0002
• Description: Error in detection of abnormal C charging AC current value
  During the paper interval simple discharge current control, a current value that is higher than the target of 500[uA] is detected
• Solutions: Error in output of charging high voltage, Drum Unit error or environment control error 1. COPIER > DISPLAY > ANALOG; check if the TEMP value and the HUM value are matched with the environment temperature. When the values are dramatically mismatched (Lager than 15degrees Celsius) 2-1. Check the harness and connector between the DC Controller (UN09/ J206) and the Environment Sensor (UN45) 3-1. Replace the Environment Sensor (UN45) 4-1. Replace the DC Controller (UN9) When the values are matched 2-2. Check the state of the charging high voltage contact point 3-2. Replace the Drum Unit (C) 4-2. Check the harness and connector between the DC Controller PCB (UN09/ J21) and the Primary Charging High Voltage PCB (UN06/ J441, J442) 5-2. Replace the Primary Charging High Voltage PCB (UN06) 6-2. Replace the DC Controller PCB (UN09)

• Code: E065-0002
• Description: Error in detection of abnormal C charging AC current value
  During the paper interval simple discharge current control, a current value that is higher than the target of 500[uA] is detected
• Solutions: Error in output of charging high voltage, Drum Unit error or environment control error 1. COPIER > DISPLAY > ANALOG; check if the TEMP value and the HUM value are matched with the environment temperature. When the values are dramatically mismatched (Lager than 15degrees Celsius) 2-1. Check the harness and connector between the DC Controller (UN09/ J206) and the Environment Sensor (UN45) 3-1. Replace the Environment Sensor (UN45) 4-1. Replace the DC Controller (UN9) When the values are matched 2-2. Check the state of the charging high voltage contact point 3-2. Replace the Drum Unit (C) 4-2. Check the harness and connector between the DC Controller PCB (UN09/ J21) and the Primary Charging High Voltage PCB (UN06/ J441, J442) 5-2. Replace the Primary Charging High Voltage PCB (UN06) 6-2. Replace the DC Controller PCB (UN09)

• Code: E065-0003
• Description: Error in detection of abnormal Bk charging AC current value
  During the paper interval simple discharge current control, a current value that is higher than the target of 500[uA] is detected
• Solutions: Error in output of charging high voltage, Drum Unit error or environment control error 1. COPIER > DISPLAY > ANALOG; check if the TEMP value and the HUM value are matched with the environment temperature. When the values are dramatically mismatched (Lager than 15degrees Celsius) 2-1. Check the harness and connector between the DC Controller (UN09/ J206) and the Environment Sensor (UN45) 3-1. Replace the Environment Sensor (UN45) 4-1. Replace the DC Controller (UN9) When the values are matched 2-2. Check the state of the charging high voltage contact point 3-2. Replace the Drum Unit (Bk). 4-2. Check the harness and connector between the DC Controller PCB (UN09/ J21) and the Primary Charging High Voltage PCB (UN06/ J441, J442) 5-2. Replace the Primary Charging High Voltage PCB (UN06) 6-2. Replace the DC Controller PCB (UN09)

• Code: E065-0003
• Description: Error in detection of abnormal Bk charging AC current value
  During the paper interval simple discharge current control, a current value that is higher than the target of 500[uA] is detected
• Solutions: Error in output of charging high voltage, Drum Unit error or environment control error 1. COPIER > DISPLAY > ANALOG; check if the TEMP value and the HUM value are matched with the environment temperature. When the values are dramatically mismatched (Lager than 15degrees Celsius) 2-1. Check the harness and connector between the DC Controller (UN09/ J206) and the Environment Sensor (UN45) 3-1. Replace the Environment Sensor (UN45) 4-1. Replace the DC Controller (UN9) When the values are matched 2-2. Check the state of the charging high voltage contact point 3-2. Replace the Drum Unit (Bk). 4-2. Check the harness and connector between the DC Controller PCB (UN09/ J21) and the Primary Charging High Voltage PCB (UN06/ J441, J442) 5-2. Replace the Primary Charging High Voltage PCB (UN06) 6-2. Replace the DC Controller PCB (UN09)

• Code: E067-0001
• Description: Error in M primary transfer abnormal detection
  When trying to apply the specified voltage of 1500 [V] or higher
• Solutions: Error in the Primary Transfer High Voltage PCB, Error in the Primary Transfer Roller (ITB Unit) 1. Check failure of the harness between the Primary Transfer High Voltage PCB (UN04/J1001) and the DC Controller PCB (UN09/J205) (open circuit, trapped cable, connector disconnection). -> Replace the harness if it is faulty 2. Check connection failure between the Primary Transfer High Voltage PCB (UN04/J31) and the Primary Transfer Roller (Check that the connection is free from open circuit or GND contact) 3. Replace the Primary Transfer High Voltage PCB (UN04) 4. Replace the ITB Unit 5. Replace the DC Controller PCB (UN09). 6. Replace the Primary Transfer Power Supply Unit

• Code: E067-0002
• Description: Error in C primary transfer abnormal detection
  When trying to apply the specified voltage of 1500 [V] or higher
• Solutions: Error in the Primary Transfer High Voltage PCB, Error in the Primary Transfer Roller (ITB Unit) 1. Check failure of the harness between the Primary Transfer High Voltage PCB (UN04/J1001) and the DC Controller PCB (UN09/J205) (open circuit, trapped cable, connector disconnection). -> Replace the harness if it is faulty 2. Check connection failure between the Primary Transfer High Voltage PCB (UN04/J21) and the Primary Transfer Roller (Check that the connection is free from open circuit or GND contact) 3. Replace the Primary Transfer High Voltage PCB (UN04) 4. Replace the ITB Unit 5. Replace the DC Controller PCB (UN09). 6. Replace the Primary Transfer Power Supply Unit

• Code: E067-0003
• Description: Error in Bk primary transfer abnormal detection
  When trying to apply the specified voltage of 1500 [V] or higher
• Solutions: Error in the Primary Transfer High Voltage PCB, Error in the Primary Transfer Roller (ITB Unit) 1.Check failure of the harness between the Primary Transfer High Voltage PCB (UN04/J1001) and the DC Controller PCB (UN09/J205) (open circuit, trapped cable, connector disconnection). -> Replace the harness if it is faulty 2. Check connection failure between the Primary Transfer High Voltage PCB (UN04/J11) and the Primary Transfer Roller (Check that the connection is free from open circuit or GND contact) 3. Replace the Primary Transfer High Voltage PCB (UN04) 4. Replace the ITB Unit 5. Replace the DC Controller PCB (UN09) 6. Replace the Primary Transfer Power Supply Unit

• Code: E069-0001
• Description: Abnormal current is detected at the secondary transfer
  When 5 [uA] or smaller is detected at the secondary transfer
• Solutions: Error in the Secondary Transfer High Voltage PCB, Error in the Secondary Transfer Roller 1. Check failure of the harness between the Secondary Transfer High Voltage PCB (UN05/J201) and the DC Controller PCB (UN09/J10) (open circuit, trapped cable, connector disconnection). -> Replace the harness if it is faulty 2.Check connection failure between the Secondary Transfer High Voltage PCB (UN05/T1201) and the Secondary Transfer Outer Roller (Check that the connection is free from open circuit or GND contact) 3. Replace the Secondary Transfer High Voltage PCB (UN05) 4. Replace the Secondary Transfer Outer Roller 5. Replace the ITB Unit 6. Replace the DC Controller PCB (UN09) 7. Replace the Secondary Transfer Power Supply Unit

• Code: E069-0002
• Description: Abnormal current is detected at the secondary transfer
  When 100 [uA] or larger is detected at the secondary transfer
• Solutions: Error in the Secondary Transfer High Voltage PCB, Error in the Secondary Transfer Roller 1. Check failure of the harness between the Secondary Transfer High Voltage PCB (UN05/J201) and the DC Controller PCB (UN09/J10) (open circuit, trapped cable, connector disconnection). -> Replace the harness if it is faulty 2. Check connection failure between the Secondary Transfer High Voltage PCB (UN05/T1201) and the Secondary Transfer Outer Roller (Check that the connection is free from open circuit or GND contact) -> Replace the connection wire if it is faulty 3. Replace the Secondary Transfer High Voltage PCB (UN05) 4. Replace the Secondary Transfer Outer Roller 5. Replace the ITB Unit 6. Replace the DC Controller PCB (UN09).

• Code: E074-0000
• Description: Error in the primary transfer disengagement control
  At the primary transfer disengagement control, the sensor fails to detect although the specified time has passed.
• Solutions: Error in the Primary Transfer Disengagement Solenoid, Error in the Primary Transfer Disengagement Switch, or the ITB Guide Rail error 1. Replace the ITB Unit 2. Check the harness/connector between the DC Controller PCB (UN09/J11) and the Primary Transfer Disengagement Switch (SW01) 3. Check the harness/connector between the DC Controller PCB (UN09/J11) and the Primary Transfer Disengagement Solenoid (SL01) 4. Check conduction of FU6 on the DC Controller PCB (UN09) 5. Replace the ITB Guide Rail 6. Replace the Main Drive 7. Replace the Fixing Drive 8. Replace the DC Controller PCB (UN09)

• Code: E074-FFFF
• Description: ITB rotation detection error
  The sensor fails to detect although it passes through the mark on the ITB for the specified time (ITB is detected as not rotating)
• Solutions: The HP mark is at undetectable state, ITB Top Sensor error, or error in the coupling between the ITB Unit and the ITB Drive 1. Check if the ITB is driven. When the ITB is driven 2-1. Check soil of the HP mark on the ITB Belt 3-1. Check if there is a scar at the edge of the ITB 4-1. Use your hand to check if the shutter of the Registration Patch Sensor Unit can be open 5-1. Check for soil on the window of the Patch Sensor (UN43/ UN44) 6-1. Check movement of the Registration Shutter Solenoid (SL02) COPIER > FUNCTION > PART-CHK > SL to move SL02 7-1. Check the harness/connector between the DC Controller PCB (UN09/J12) and the Patch Sensor (UN43/J4007, UN44/ J4006) 8-1.Replace the Registration Patch Sensor Unit 9-1 Replace the ITB Unit. 10-1. Replace the DCON When the ITB is not driven 2-2. Remove and then install the ITB Unit 3-2 Replace the ITB Unit. 4-2. Replace the Main Drive

• Code: E100-0001
• Description: BD error
  BD fails to be ready in 5 sec
• Solutions: Scanner Motor movement error or BD signal error 1.COPIER > FUNCTION > PART-CHK > MTR; and move M01 When the Scanner Motor (M01) moves 2-1. Check the flexible cable/connector between the DC Controller PCB (UN09) and the Laser Scanner Unit 3-1. Replace the Laser Scanner Unit 4-1. Replace the DC Controller PCB (UN09) When the Scanner Motor (M01) does not move 2-2. Check the harness/connector between the DC Controller PCB (UN09) and the Laser Scanner Unit 3-2. Replace the Laser Scanner Unit 4-2. Replace the DC Controller PCB (UN09)

• Code: E100-0002
• Description: BD error
  Unable to complete in 5 sec since the facet correction was started
• Solutions: Polygon Motor error 1. Replace the Laser Scanner Unit

• Code: E100-0003
• Description: BD error
  During the drive at the constant speed, the BD cycle is mismatched by -/+ 0.5% for 500 continuous msec
• Solutions: Scanner Motor movement error or BD signal error 1.COPIER > FUNCTION > PART-CHK > MTR; and move M01 When the Scanner Motor (M01) moves 2-1. Check the flexible cable/connector between the DC Controller PCB (UN09) and the Laser Scanner Unit 3-1. Replace the Laser Scanner Unit 4-1. Replace the DC Controller PCB (UN09) When the Scanner Motor (M01) does not move 2-2. Check the harness/connector between the DC Controller PCB (UN09) and the Laser Scanner Unit 3-2. Replace the Laser Scanner Unit 4-2. Replace the DC Controller PCB (UN09)

• Code: E110-0001
• Description: Scanner Motor error
  Scanner Motor movement error or motor control error
• Solutions: Scanner Motor movement error or motor control error 1.Check the harness/connector between the DC Controller PCB (UN09) and the Laser Scanner Unit 2.Check the flexible cable/connector between the DC Controller PCB (UN09) and the Laser Scanner Unit 3. Replace the Laser Scanner Unit 4. Replace the DC Controller PCB (UN09)

• Code: E110-0002
• Description: Scanner Motor error
  Scanner Motor movement error or motor control error
• Solutions: Scanner Motor movement error or motor control error 1.Check the harness/connector between the DC Controller PCB (UN09) and the Laser Scanner Unit 2.Check the flexible cable/connector between the DC Controller PCB (UN09) and the Laser Scanner Unit 3. Replace the Laser Scanner Unit 4. Replace the DC Controller PCB (UN09)

• Code: E110-0003
• Description: Scanner Motor error
  The signal fails to be 1 at laser sequence enable check
• Solutions: Error in control with the Laser Scanner Unit 1. Replace the Laser Scanner Unit

• Code: E194-0000
• Description: Registration detection error
  When the number of reading patterns fails to be the specified value
• Solutions: The patch by the registration detection is not correctly created, or registration patch sensor error 1. Clean the dustproof glass. 2. Check density on the image visually. When the image density is light 3-1. Clean the high voltage contact point with dry wiping or air blower. 4-1. Replace the Drum Unit (If the color showing abnormality can be identified from the image, replace the Drum Unit for that color. otherwise, replace from the Drum Unit (Y) in order) 5-1.Check the harness/connector between the DC Controller PCB (UN09) and the High Voltage PCB 6-1.Replace the High Voltage PCB. Primary Charging High Voltage PCB (UN06), Developing High Voltage PCB (UN07), Auxiliary High Voltage PCB (UN08), Primary Transfer High Voltage PCB (UN04) 7-1 Replace the DCON When the image density is not light 3-2. Use your hand to check that the shutter of the Registration Patch Sensor Unit can be open 4-2. Check for soil on the window of the Patch Sensor (UN43, UN44) 5-2.Check scar on the ITB. 6-2. Check movement of the Registration Shutter Solenoid COPIER > FUNCTION > PART-CHK > SL to move SL02 7-2.Check the harness/connector between the DC Controller PCB (UN09/J12) and the Patch Sensor (UN43/J4007, UN44/ J4006) 8-2. Replace the Registration Patch Sensor Unit 9-2 Replace the ITB Unit.

• Code: E194-0001
• Description: Registration detection error
  When there is an image gap of 3.25[mm] or larger.
• Solutions: The last registration detection was not properly executed 1. Clear the registration detection data COPIER>FUNCTION>CLEAR>REG-CLR 2. Clean the window of the scanner 3. Check density on the image visually. When the image density is light 4-1. Clean the high voltage contact point with dry wiping or air blower. 5-1. Replace the Drum Unit (If the color showing abnormality can be identified from the image, replace the Drum Unit for that color. otherwise, replace from the Drum Unit (Y) in order) 6-1. Check the harness/connector between the DCON and the High Voltage PCB 7-1.Replace the High Voltage PCB. Primary Charging High Voltage PCB (UN06), Developing High Voltage PCB (UN07), Auxiliary High Voltage PCB (UN08), Primary Transfer High Voltage PCB (UN04) 8-1 Replace the DCON When the image density is not light 4-2.Use your hand to check that the shutter of the Registration Patch Sensor Unit can be open 5-2. Check for soil on the window of the Patch Sensor (UN43, UN44) 6-2.Check scar on the ITB. 7-2. Check movement of the Registration Shutter Solenoid COPIER > FUNCTION > PART-CHK > SL to move SL02 8-2. Check the harness/connector between the DC Controller PCB (UN09) and the Patch Sensor (UN43/J4007, UN44/J4006) 9-2. Replace the Registration Patch Sensor Unit 10-2 Replace the ITB Unit.

• Code: E194-FFFF
• Description: Registration detection error
  There has been no command from CONT although 1 min has passed since the start of retry operation
• Solutions: Connection failure between the DC Controller PCB (UN09) and the CB Controller PCB (UN11), error in the DC Controller PCB (UN09), or error in the Controller PCB 1.Disconnect and then connect FFC (FFC 07) that is connected to the DC Controller PCB (UN09) and Main Controller PCB 2 (UN12) 2. Replace Main Controller PCB 2 (UN12) 3. Replace the DC Controller PCB (UN09)

• Code: E196-0001
• Description: E2PROM communication error
  I2C communication error
• Solutions: Error in access to EEPROM mounted on the Laser Scanner. 1. Disconnect and then connect the connector and Flat Cable of the Laser Scanner Unit. 2. Replace the Laser Scanner Unit.

• Code: E196-0002
• Description: E2PROM data retrieval timeout
  Within 10 sec since the power was turned ON, the E2PROM data cannot be developed to RAM
• Solutions: EEPROM communication error in the DCON or the Drum Unit 1. Check the harness/connector between the DC Controller PCB (UN09/J25) and the Drum Unit Relay PCB (UN26/4011, UN27/J4014, UN28/J4017, UN29/J4020) 2. Check the contact surface on the Drum Unit Relay PCB and the Drum Unit Memory PCB (soil, damage, contact pressure) Y:UN26/UN30 M:UN27/UN31 C:UN28/UN32 Bk UN29/UN33 3. From Y Drum Unit, install each Drum Unit accordingly at a time to identify error ROM 4. Replace the DC Controller PCB (UN09)

• Code: E196-0003
• Description: E2PROM bus possession error
  The operation of the Drum Unit Memory PCB is faulty and cannot be recovered
• Solutions: EEPROM communication error of the Drum Unit 1.Check the harness/connector between the DC Controller PCB (UN09/J25) and the Drum Unit Relay PCB (UN26/4011, UN27/ J4014, UN28/J4017, UN29/J4020) 2.Check the contact surface on the Drum Unit Relay PCB and the Drum Unit Memory PCB (soil, damage, contact pressure) Y:UN26/UN30 M:UN27/UN31 C:UN28/UN32 Bk UN29/UN33 3. From Y Drum Unit, install each Drum Unit accordingly at a time to identify error ROM 4. Replace the DC Controller PCB (UN09)

• Code: E196-1B00
• Description: E2PROM communication error
  Command error
• Solutions: Turn OFF and then ON the main power

• Code: E196-1B01
• Description: E2PROM communication error
  Command error
• Solutions: Turn OFF and then ON the main power

• Code: E196-1B02
• Description: E2PROM communication error
  Command error
• Solutions: Turn OFF and then ON the main power

• Code: E196-1B03
• Description: E2PROM communication error
  Command error
• Solutions: Turn OFF and then ON the main power

• Code: E196-1B04
• Description: E2PROM communication error
  Command error
• Solutions: Turn OFF and then ON the main power

• Code: E196-1BFF
• Description: E2PROM communication error
  Command error
• Solutions: Turn OFF and then ON the main power

• Code: E197-0000
• Description: HOB communication error
• Solutions: High Voltage contact point error or DC Controller PCB error When this symptom occurs regularly 1-1. Replace the DC Controller PCB (UN09) When this symptom occurs incidentally 1-2. Check the high voltage contact point and clean the Primary Transfer Roller Shaft Support 2-2. Replace the DC Controller PCB (UN09)

• Code: E197-0050
• Description: HOB communication error
• Solutions: High Voltage contact point error or DC Controller PCB error When this symptom occurs regularly 1-1. Replace the DC Controller PCB (UN09) When this symptom occurs incidentally 1-2. Check the high voltage contact point and clean the Primary Transfer Roller Shaft Support 2-2. Replace the DC Controller PCB (UN09)

• Code: E202-0001
• Description: There is an error in the detection of the Scanner Unit home position.
  The attempt to detect the home position fails when the Scanner Unit is moved forward.
• Solutions: 1.Disconnect and then connect the flexible cable(Relay PCB(PCB1)-Main Controller2 PCB(UN12)64Pin). 2.Replace the flexible cable. 3.Replace the Scanner Unit HP sensor(SR1). 4.Replace the Scanner Motor(M1). 5.Replace the Relay PCB(PCB1). 6.Replace the Main Controller2 PCB(UN12)

• Code: E202-0002
• Description: There is an error in the detection of the Scanner Unit home position.
  The attempt to detect the home position fails when the Scanner Unit is moved back.
• Solutions: 1.Disconnect and then connect the flexible cable(Relay PCB(PCB1)-Main Controller2 PCB(UN12)64Pin). 2.Replace the flexible cable. 3.Replace the Scanner Unit HP sensor(SR1). 4.Replace the Scanner Motor(M1). 5.Replace the Relay PCB(PCB1). 6.Replace the Main Controller2 PCB(UN12)

• Code: E225-0001
• Description: The light intensity of the Scanner Unit is faulty.
  The light intensity of the Scanner Unit during shading is under the specified level.
• Solutions: 1.Disconnect and then connect the flexible cable. 2.Replace the flexible cable. 3.Replace the Scanner Unit. 4.Replace the Relay PCB(PCB1). 5.Replace the Main Controller2 PCB(UN12).

• Code: E227-0001
• Description: The reader unit power supply (24V) is faulty.
  At time of power-on, the 24V port is off.
• Solutions: 1.Disconnect and then connect the power supply harness connector. 2.Replace the Power Supply PCB(UN1).

• Code: E227-0002
• Description: The reader unit power supply (24V) is faulty.
  At the start of a job, the 24V port is off.
• Solutions: 1.Disconnect and then connect the power supply harness connector. 2.Replace the Power Supply PCB(UN1).

• Code: E227-0003
• Description: At the end of a job, the 24V port is off.
• Solutions: 1.Disconnect and then connect the power supply harness connector. 2.Replace the Power Supply PCB(UN1).

• Code: E227-0004
• Description: The reader unit power supply (24V) is faulty.
  When a load is being driven, the 24V port is off.
• Solutions: 1.Disconnect and then connect the power supply harness connector. 2.Replace the Power Supply PCB(UN1).

• Code: E240-0000
• Description: Communication data error
  Connection error between the DC Controller PCB and Main Controller PCB 2, or error in Main Controller PCB 2.
• Solutions: 1. Disconnect and then connect the FFC (FFC07) that is connected to the DC Controller PCB (UN09) and Main Controller PCB 2 (UN12) 2. Replace Main Controller PCB 2 (UN12) 3. Replace the DC Controller PCB (UN09)

• Code: E240-0001
• Description: Communication data error
  60 sec while waiting for a pickup request
• Solutions: 1. Disconnect and then connect the FFC (FFC07) that is connected to the DC Controller PCB (UN09) and Main Controller PCB 2 (UN12) 2. Replace Main Controller PCB 2 (UN12) 3. Replace the DC Controller PCB (UN09)

• Code: E240-0002
• Description: Communication data error
  60 sec while waiting for an image output request
• Solutions: 1. Disconnect and then connect the FFC (FFC07) that is connected to the DC Controller PCB (UN09) and Main Controller PCB 2 (UN12) 2. Replace Main Controller PCB 2 (UN12) 3. Replace the DC Controller PCB (UN09)

• Code: E240-0003
• Description: Communication data error
  After a paper jam, 60 sec has passed without stopping
• Solutions: 1. Disconnect and then connect the FFC (FFC07) that is connected to the DC Controller PCB (UN09) and Main Controller PCB 2 (UN12) 2. Replace Main Controller PCB 2 (UN12) 3. Replace the DC Controller PCB (UN09)

• Code: E240-0004
• Description: Communication data error
  60 sec has passed while waiting for completion of the initial rotation
• Solutions: 1. Disconnect and then connect the FFC (FFC07) that is connected to the DC Controller PCB (UN09) and Main Controller PCB 2 (UN12) 2. Replace Main Controller PCB 2 (UN12) 3. Replace the DC Controller PCB (UN09)

• Code: E240-0005
• Description: Communication data error
  60 sec has passed while waiting for the start of auto adjustment at warm-up rotation
• Solutions: 1. Disconnect and then connect the FFC (FFC07) that is connected to the DC Controller PCB (UN09) and Main Controller PCB 2 (UN12) 2. Replace Main Controller PCB 2 (UN12) 3. Replace the DC Controller PCB (UN09)

• Code: E240-0006
• Description: Communication data error
  Data access error
• Solutions: 1. Disconnect and then connect the FFC (FFC07) that is connected to the DC Controller PCB (UN09) and Main Controller PCB 2 (UN12) 2. Replace Main Controller PCB 2 (UN12) 3. Replace the DC Controller PCB (UN09)

• Code: E240-0007
• Description: Communication data error
  Time notification error
• Solutions: 1. Disconnect and then connect the FFC (FFC07) that is connected to the DC Controller PCB (UN09) and Main Controller PCB 2 (UN12) 2. Replace Main Controller PCB 2 (UN12) 3. Replace the DC Controller PCB (UN09)

• Code: E246
• Description: System error
• Solutions: Contact the service company office

• Code: E247
• Description: System error
• Solutions: Contact the service company office

• Code: E248-0001
• Description: EEPROM error (Scanner Unit)
  An error has occurred at power-on.
• Solutions: 1.Disconnect and then connedt the flexible cable(Relay PCB(PCB1)-Main Controller2 PCB(UN12)50pin). 2.Disconnect and then connect the flexible cable(Scanner Unit- Relay PCB(PCB1)). 3.Disconnect and then connect the power supply harness connector. 4.Replace the flexible cable. 5.Replace the Scanner Unit. 6.Replace the Relay PCB(PCB1) 7.Replace the Power Supply PCB(PCB1). 8.Replace the Main Controller2 PCB(UN12).

• Code: E248-0002
• Description: EEPROM error (Scanner Unit)
  An error has occurred during write operation.
• Solutions: 1.Disconnect and then connedt the flexible cable(Relay PCB(PCB1)-Main Controller2 PCB(UN12)50pin). 2.Disconnect and then connect the flexible cable(Scanner Unit- Relay PCB(PCB1)). 3.Disconnect and then connect the power supply harness connector. 4.Replace the flexible cable. 5.Replace the Scanner Unit. 6.Replace the Relay PCB(PCB1) 7.Replace the Power Supply PCB(PCB1). 8.Replace the Main Controller2 PCB(UN12).

• Code: E248-0003
• Description: EEPROM error (Scanner Unit)
  An error has occurred during read operation following write operation.
• Solutions: 1.Disconnect and then connedt the flexible cable(Relay PCB(PCB1)-Main Controller2 PCB(UN12)50pin). 2.Disconnect and then connect the flexible cable(Scanner Unit- Relay PCB(PCB1)). 3.Disconnect and then connect the power supply harness connector. 4.Replace the flexible cable. 5.Replace the Scanner Unit. 6.Replace the Relay PCB(PCB1) 7.Replace the Power Supply PCB(PCB1). 8.Replace the Main Controller2 PCB(UN12).

• Code: E270-0001
• Description: Scanner Unit VSYNC signal error
  Due to the VSYNC error in the Scanner Unit which communicates with Reader Relay PCB, VSYNC signal is not sent appropriately, so the image error occurs or the operation stops abnormally.
• Solutions: 1. Turn OFF and then ON the power. 2. Check the connection between Reader Relay PCB and Scanner Unit, and check that the Cable is not open-circuit. 3. Check the connection between Reader and Printer, and check that the Cable is not open-circuit. 4. Replace the Reader Relay PCB. 5. Replace the Scanner Unit.

• Code: E270-0002
• Description: DDI HSYNC error
  Due to the DDI hardware HSYNC signal error, VSYNC signal is not sent appropriately, so the image error occurs or the operation stops abnormally.
• Solutions: 1. Turn OFF and then ON the power. 2. Check the connection between Reader and Printer, and check that the Cable is not open-circuit. 3. Replace the DDI-S Cable between Reader and Printer. 4. Replace the Reader Relay PCB.

• Code: E280-0001
• Description: Communication error between Reader Relay PCB and Scanner Unit
  Within specified time, communication between Reader Relay PCB and Scanner Unit cannot be made.
• Solutions: 1. Turn OFF and then ON the power. 2. Check the connection between Reader Relay PCB and Scanner Unit, and check that the Cable is not open-circuit. 3. Check the connection between Reader and Printer, and check that the Cable is not open-circuit. 4. Replace the Reader Relay PCB. 5. Replace the Scanner Unit.

• Code: E280-0002
• Description: Communication error between Reader Relay PCB and Scanner Unit
  Disconnection of the cable between the Reader Relay PCB and the Scanner Unit was detected.
• Solutions: 1. Check the connection between Reader Relay PCB and Scanner Unit, and check that the Cable is not open-circuit. 2. Check the connection between Reader and Printer, and check that the Cable is not open-circuit.

• Code: E280-0003
• Description: Readingunit communication error
  Communication error at J507 and J508 conectors of the Reader Relay PBC(PCB1).
• Solutions: 1.Disconnect and then connect the flexible cable(Reader Relay PCB(PCB1)-Main Controller PCB(UN12) 50pin). 2.Cisconnect and then connect the flexible cable(Scanner Unit- Reader Relay PCB(PCB1)). 3.Replace the flexible cable. 4.Replace the Reader Relay PCB(PCB1). 5.Replace the Main Controller2 PCB(UN12).

• Code: E280-0004
• Description: Readingunit communication error
  Communication error at J512 conector of the Reader Relay PBC(PCB1).
• Solutions: 1.Disconnect and then connect the flexible cable(Reader Relay PCB(PCB1)-Main Controller PCB(UN12) 50pin). 2.Replace the flexible cable. 3.Replace the Reader Relay PCB(PCB1). 4.Replace the Main Controller2 PCB(UN12).

• Code: E301-0001
• Description: Reading light intensity error
  The light intensity was at the reference level or below at paper front shading.
• Solutions: 1. Execute the service mode (COPIER > FUNCTION > MISC-R > SCANLAMP) and check that the LED of the Scanner Unit (Paper Front) is lit. 2. Check the connection between Scanner Unit (Paper Front) and LED, and check that the Cable is not open-circuit. 3. Check the connection between Reader Controller PCB and Scanner Unit (Paper Front), and check that the Cable is not open-circuit.

• Code: E301-0002
• Description: Reading light intensity error
  The light intensity was at the reference level or below at paper back shading.
• Solutions: 1. Check that the LED of the Scanner Unit (Paper Back) is lit. 2. Check the connection between Scanner Unit (Paper Back) and LED, and check that the Cable is not open-circuit. 3. Check the connection between Reader Controller PCB and Scanner Unit (Paper Back), and check that the Cable is not open-circuit.

• Code: E302-0001
• Description: Error in paper front white shading
  Error in shading RAM access The shading value is out of the specified range.
• Solutions: 1. Check that the LED of the Scanner Unit (Paper Front) is lit. 2. Check the connection between Scanner Unit (Paper Front) and LED, and check that the Cable is not open-circuit. 3. Check the connection between Reader Controller PCB and Scanner Unit (Paper Front), and check that the Cable is not open-circuit. 4. Check the condition of Shading White Plate of the Stream Read Glass (Paper Front) (scratches, dust, soil, etc.). 5. Check if Scanner Unit (Paper Front) detects HP correctly. (If it does not detect correctly, the Scanner Unit reaches to the end when DF is opened.) 6. Replace the Scanner Unit (Paper Front). 7. Replace the Reader Controller PCB.

• Code: E302-0002
• Description: Error in paper front black shading
  Error in shading RAM access The shading value is out of the specified range.
• Solutions: 1. Check that the LED of the Scanner Unit (Paper Front) is lit. 2. Check the connection between Scanner Unit (Paper Front) and LED, and check that the Cable is not open-circuit. 3. Check the condition of Shading White Plate of the Stream Read Glass (Paper Front) (scratches, dust, soil, etc.). 4. Check if Scanner Unit (Paper Front) detects HP correctly. (If it does not detect correctly, the Scanner Unit reaches to the end when DF is opened.) 5. Replace the Scanner Unit (Paper Front). 6. Replace the Reader Controller PCB.

• Code: E315-0007
• Description: Image process device error
  JBIG encode error
• Solutions: 1. Turn OFF and then ON the main power 2. Check connection of Main Controller PCB 2 3. Replace Main Controller PCB 2

• Code: E315-000d
• Description: Image process device error
  JBIG decode error
• Solutions: 1. Delete the current job 2. Turn OFF and then ON the main power 3. Check connection of Main Controller PCB 2 4. Replace the DDR-SDRAM, the HDD and Main Controller PCB 2 at the same time

• Code: E315-000e
• Description: Image process device error
  Error at software decoding
• Solutions: 1. Delete the current job 2. Turn OFF and then ON the main power 3. Check connection of Main Controller PCB 2 4. Replace the DDR-SDRAM, the HDD and Main Controller PCB 2 at the same time

• Code: E315-000f
• Description: Image process device error
  Error at MemoryCopy
• Solutions: 1. Turn OFF and then ON the main power 2. Check connection of Main Controller PCB 2 3. Replace Main Controller PCB 2

• Code: E315-0027
• Description: Image process device error
  ROTU timeout error
• Solutions: 1. Turn OFF and then ON the main power 2. Check connection of Main Controller PCB 2 3. Replace Main Controller PCB 2

• Code: E315-0035
• Description: Image process device error
  MemFill timeout error
• Solutions: 1. Turn OFF and then ON the main power 2. Check connection of Main Controller PCB 2 3. Replace Main Controller PCB 2

• Code: E315-0100
• Description: Image process device error
  PRIO overrun
• Solutions: 1. Turn OFF and then ON the main power 2. Check connection of Main Controller PCB 2 3. Replace Main Controller PCB 2

• Code: E315-0500
• Description: Device timeout
  An image synchronous signal from the Main Controller PCB 2 to the Reader is not received within 30 seconds.
• Solutions: 1. Turn OFF and then ON the main power. 2. Check the connection of the Main Controller PCB 2 (including the flat cable). 3. Replace the flat cable. 4. Replace the Main Controller PCB 2.

• Code: E315-0501
• Description: Device abnormal completion
  An abnormal signal from the Main Controller PCB 2 to the Reader is detected.
• Solutions: 1. Turn OFF and then ON the main power. 2. Check the connection of the Main Controller PCB 2 (including the flat cable). 3. Replace the flat cable. 4. Replace the Main Controller PCB 2.

• Code: E315-0510
• Description: Device timeout
  An image synchronous signal from the Main Controller PCB 2 to the Reader is not received within 30 seconds.
• Solutions: 1. Turn OFF and then ON the main power. 2. Check the connection of the Main Controller PCB 2 (including the flat cable). 3. Replace the flat cable. 4. Replace the Main Controller PCB 2.

• Code: E315-0511
• Description: Device abnormal completion
  An abnormal signal from the Main Controller PCB 2 to the Reader is detected.
• Solutions: 1. Turn OFF and then ON the main power. 2. Check the connection of the Main Controller PCB 2 (including the flat cable). 3. Replace the flat cable. 4. Replace the Main Controller PCB 2.

• Code: E315-0520
• Description: Device timeout
  An image synchronous signal from the Main Controller PCB 2 to the Reader is not received within 30 seconds.
• Solutions: 1. Turn OFF and then ON the main power. 2. Check the connection of the Main Controller PCB 2 (including the flat cable). 3. Replace the flat cable. 4. Replace the Main Controller PCB 2.

• Code: E315-0521
• Description: Device abnormal completion
  An abnormal signal from the Main Controller PCB 2 to the Reader is detected.
• Solutions: 1. Turn OFF and then ON the main power. 2. Check the connection of the Main Controller PCB 2 (including the flat cable). 3. Replace the flat cable. 4. Replace the Main Controller PCB 2.

• Code: E315-0530
• Description: Device timeout
  An image synchronous signal from the Main Controller PCB 2 to the Reader is not received within 30 seconds.
• Solutions: 1. Turn OFF and then ON the main power. 2. Check the connection of the Main Controller PCB 2 (including the flat cable). 3. Replace the flat cable. 4. Replace the Main Controller PCB 2.

• Code: E315-0531
• Description: Device abnormal completion
  An abnormal signal from the Main Controller PCB 2 to the Reader is detected.
• Solutions: 1. Turn OFF and then ON the main power. 2. Check the connection of the Main Controller PCB 2 (including the flat cable). 3. Replace the flat cable. 4. Replace the Main Controller PCB 2.

• Code: E315-0540
• Description: Device timeout
  An image synchronous signal from the Main Controller PCB 2 to the Reader is not received within 30 seconds.
• Solutions: 1. Turn OFF and then ON the main power. 2. Check the connection of the Main Controller PCB 2 (including the flat cable). 3. Replace the flat cable. 4. Replace the Main Controller PCB 2.

• Code: E315-0541
• Description: Device abnormal completion
  An abnormal signal from the Main Controller PCB 2 to the Reader is detected.
• Solutions: 1. Turn OFF and then ON the main power. 2. Check the connection of the Main Controller PCB 2 (including the flat cable). 3. Replace the flat cable. 4. Replace the Main Controller PCB 2.

• Code: E315-0550
• Description: Device timeout
  An image synchronous signal from the Main Controller PCB 2 to the Reader is not received within 30 seconds.
• Solutions: 1. Turn OFF and then ON the main power. 2. Check the connection of the Main Controller PCB 2 (including the flat cable). 3. Replace the flat cable. 4. Replace the Main Controller PCB 2.

• Code: E315-0551
• Description: Device abnormal completion
  An abnormal signal from the Main Controller PCB 2 to the Reader is detected.
• Solutions: 1. Turn OFF and then ON the main power. 2. Check the connection of the Main Controller PCB 2 (including the flat cable). 3. Replace the flat cable. 4. Replace the Main Controller PCB 2.

• Code: E350
• Description: System error
• Solutions: Contact the service company office

• Code: E351-0000
• Description: Main Controller PCB 2 communication error
• Solutions: 1. Turn OFF and then ON the main power 2. Disconnect and then connect the connector of the Main Controller PCB 2. 3. Replace the Main Controller PCB 2.

• Code: E354
• Description: System error
• Solutions: Contact the service company office

• Code: E355
• Description: System error
• Solutions: Contact the service company office

• Code: E400-0001
• Description: Communication error between Reader Controller PCB and DF Unit
  Communication checksum error between Reader Controller PCB and DF Unit
• Solutions: 1. Turn OFF and then ON the power. 2. Check the connection between Reader Controller PCB and DF Driver PCB (Signal Cable and Power Supply Cable), and check that the Cables are not open-circuit. 3. Replace the Cable between Reader Controller PCB and DF Driver PCB. 4. Replace the Reader Controller PCB. 5. Replace the DF Driver PCB.

• Code: E400-0002
• Description: Communication error between Reader Controller PCB and DF Unit
• Solutions: 1. Turn OFF and then ON the power. 2. Check the connection between Reader Controller PCB and DF Driver PCB (Signal Cable and Power Supply Cable), and check that the Cables are not open-circuit. 3. Replace the Cable between Reader Controller PCB and DF Driver PCB. 4. Replace the Reader Controller PCB. 5. Replace the DF Driver PCB.

• Code: E400-0003
• Description: Disconnection of the Flat Cable between the Reader Controller PCB and DF Driver PCB
  Connection of the Flat Cable between the Reader Controller PCB and DF Driver PCB could not be detected.
• Solutions: 1. Turn OFF and then ON the power. 2. Check the connection between Reader Controller PCB and DF Driver PCB (Signal Cable and Power Supply Cable), and check that the Cables are not open-circuit. 3. Replace the cable between Reader Controller PCB and DF Driver PCB. 4. Replace the Reader Controller PCB. 5. Replace the DF PCB.

• Code: E413-0001
• Description: Release Motor error
  Release motor HP sensor open.
• Solutions: 1.Replace the Release Motor HP sensor(SR11). 2.Replace the Release Motor(M2). 3.Replace the ADF Driver PCB(PCB1).

• Code: E413-0002
• Description: Release Motor error
  Release motor HP sensor close.
• Solutions: 1.Replace the Release Motor HP sensor(SR11). 2.Replace the Release Motor(M2). 3.Replace the ADF Driver PCB(PCB1).

• Code: E500-0000
• Description: Communication error
  The communication with the host machine is interrupted.
• Solutions: 1. Replace the finisher controller PCB. 2. Replace the host machine DC Controller PCB.

• Code: E503-0002
• Description: Communication error
  Communication between the Saddle Controller and the Finisher Controller is suspended.
• Solutions: 1. The wiring between the finisher controller PCB and saddle controller PCB is faulty. 2. The finisher controller PCB is faulty. 3. The saddle stitcher controller PCB is faulty.

• Code: E505-0001
• Description: EEPROM error
  The checksum for the EEPROM data has an error.
• Solutions: Replace the finisher controller PCB.

• Code: E514-8001
• Description: Rear end assist home position error
  The stapler does not leave the rear end assist home position when the rear end assist motor has been driven for 3 seconds.
• Solutions: 1. The rear end assist home position sensor (PI109) is faulty. 2. The wiring between the finisher controller PCB and rear end assist motor is faulty. 3. The end assist mechanism is faulty. 4. The rear end assist motor (M109) is faulty. 5. The finisher controller PCB is faulty.

• Code: E514-8002
• Description: Rear end assist home position error
  The stapler does not return to the rear end assist home position when the rear end assist motor has been driven for 3 seconds.
• Solutions: 1. The rear end assist home position sensor (PI109) is faulty. 2. The wiring between the finisher controller PCB and rear end assist motor is faulty. 3. The end assist mechanism is faulty. 4. The rear end assist motor (M109) is faulty. 5. The finisher controller PCB is faulty.

• Code: E517-0001
• Description: Decurler HP detection error (at intrusion amount control)
  The HP was not detected within the specified period of time (2 seconds) since the start of the decurler HP detection.
• Solutions: 1. Check that the cam of the Decurler Roller is installed properly. 2. Replace the Decurler Motor. 3. Replace the Buffer Driver PCB. 4. Replace the DC Controller PCB.

• Code: E519-0002
• Description: Gear change home position error
  The gear change home position sensor does not turn ON when the gear change motor has been driven for 387 pulses.
• Solutions: 1. The gear change home position sensor (PI117) is faulty. 2. The wiring between the finisher controller PCB and gear change motor is faulty. 3. The gear change mechanism is faulty. 4. The gear change motor (M110) is faulty. 5. The finisher controller PCB is faulty.

• Code: E519-8001
• Description: Gear change home position error
  The gear change home position sensor does not turn OFF when the gear change motor has been driven for 387 pulses.
• Solutions: 1. The gear change home position sensor (PI117) is faulty. 2. The wiring between the finisher controller PCB and gear change motor is faulty. 3. The gear change mechanism is faulty. 4. The gear change motor (M110) is faulty. 5. The finisher controller PCB is faulty.

• Code: E520-0001
• Description: Shift Motor fails to move from HP
  At initial rotation, when the Motor rotates for specified period of time and cannot move from HP, it is detected as an error if the same symptom occurs again after the first retry
• Solutions: 1. Check if the Motor (M4) Connector is physically removed. 2. Replace the Motor. 3. Check if the Shift Roller HP Sensor (S2) Connector is physically removed. 4. Replace the Shift Roller HP Sensor (S2).

• Code: E520-0002
• Description: Shift Motor fails to return to HP
  At initial rotation, when the Motor rotates for specified period of time and cannot return to HP, it is detected as an error if the same symptom occurs again after the first retry.
• Solutions: 1. Check if the Motor (M4) Connector is physically removed. 2. Replace the Motor. 3. Check if the Shift Roller HP Sensor (S2) Connector is physically removed. 4. Replace the Shift Roller HP Sensor (S2).

• Code: E530-8001
• Description: Front aligning plate home position error
  The aligning plate does not leave the aligningplate front home position sensor when thealignment plate front motor has been driven for 4 seconds.
• Solutions: 1. The front aligning plate home position sensor (PI106) is faulty. 2. The wiring between the finisher controller PCB and front aligning plate motor is faulty. 3. The front aligning plate is faulty. 4. The front aligning plate motor (M103) is faulty. 5. The finisher controller PCB is faulty.

• Code: E530-8002
• Description: Front aligning plate home position error
  The aligning plate does not return to aligning plate front home position sensor when the alignment plate front motor has been driven for 4 seconds.
• Solutions: 1. The front aligning plate home position sensor (PI106) is faulty. 2. The wiring between the finisher controller PCB and front aligning plate motor is faulty. 3. The front aligning plate is faulty. 4. The front aligning plate motor (M103) is faulty. 5. The finisher controller PCB is faulty.

• Code: E531-8001
• Description: Stapler Motor fails to move from HP
  At initial rotation, when the Motor rotates for specified period of time and cannot move from HP, it is detected as an error if the same symptom occurs again after the first retry.
• Solutions: 1. Check if the Motor (M10) Connector is physically removed. 2. Replace the Motor. 3. Check if the Stapler HP Sensor (S18) Connector is physically removed. 4. Replace the Stapler HP Sensor (S18).

• Code: E531-8002
• Description: Stapler Motor fails to return to HP
  At initial rotation, when the Motor rotates for specified period of time and cannot return to HP, it is detected as an error if the same symptom occurs again after the first retry.
• Solutions: 1. Check if the Motor (M10) Connector is physically removed. 2. Replace the Motor. 3. Check if the Stapler HP Sensor (S18) Connector is physically removed. 4. Replace the Stapler HP Sensor (S18).

• Code: E532-0001
• Description: STP Move Motor fails to move from HP
  At initial rotation, when the Motor rotates for specified period of time and cannot move from HP, it is detected as an error if the same symptom occurs again after the first retry.
• Solutions: 1. Check if the Motor (M1) Connector is physically removed. 2. Replace the Motor. 3. Check if the Stapler Move HP Sensor (S10) Connector is physically removed. 4. Replace the Stapler Move HP Sensor (S10).

• Code: E532-0002
• Description: STP Move Motor fails to return to HP
  At initial rotation, when the Motor rotates for specified period of time and cannot return to HP, it is detected as an error if the same symptom occurs again after the first retry.
• Solutions: 1. Check if the Motor (M1) Connector is physically removed. 2. Replace the Motor. 3. Check if the Stapler Move HP Sensor (S10) Connector is physically removed. 4. Replace the Stapler Move HP Sensor (S10).

• Code: E532-8001
• Description: Stapler shift home position error
  The stapler does not leave the stapler shifthome position when the stapler shift motor hasbeen driven for 5 seconds.
• Solutions: 1. The stapler drive home position sensor (PI110) is faulty. 2. The wiring between the finisher controller PCB and stapler shift motor is faulty. 3. The stapler shift base is faulty. 4. The stapler shift motor (M105) is faulty. 5. The finisher controller PCB is faulty.

• Code: E532-8002
• Description: Stapler shift home position error
  The stapler does not return to the stapler shift home position when the stapler shift motor has been driven for 20 seconds.
• Solutions: 1. The stapler drive home position sensor (PI110) is faulty. 2. The wiring between the finisher controller PCB and stapler shift motor is faulty. 3. The stapler shift base is faulty. 4. The stapler shift motor (M105) is faulty. 5. The finisher controller PCB is faulty.

• Code: E535-8001
• Description: Swing home position error
  The stapler does not leave the swing home position when the swing motor has been driven for 3 seconds.
• Solutions: 1. The swing home position sensor (PI105) is faulty. 2. The wiring between the finisher controller PCB and swing motor is faulty. 3. The swing mechanism is faulty. 4. The swing motor (M106) is faulty. 5. The finisher controller PCB is faulty.

• Code: E535-8002
• Description: Swing home position error
  The stapler does not return to the swing home position when the swing motor has bee driven for 3 seconds.
• Solutions: 1. The swing home position sensor (PI105) is faulty. 2. The wiring between the finisher controller PCB and swing motor is faulty. 3. The swing mechanism is faulty. 4. The swing motor (M106) is faulty. 5. The finisher controller PCB is faulty.

• Code: E537-8001
• Description: Rear aligning plate home position error
  The aligning plate does not leave the aligning plate rear home position sensor when the alignment plate rear motor has been driven for 4 seconds.
• Solutions: 1. The aligning plate rear home position sensor (PI107) is faulty. 2. The wiring between the finisher controller PCB and aligning plate rear motor is faulty. 3. The rear aligning plate is faulty. 4. The rear aligning plate motor (M104) is faulty. 5. The finisher controller PCB is faulty.

• Code: E537-8002
• Description: Rear aligning plate home position error
  The aligning plate does not return to aligning plate rear home position sensor when the alignment plate rear motor has been driven for 4 seconds.
• Solutions: 1. The aligning plate rear home position sensor (PI107) is faulty. 2. The wiring between the finisher controller PCB and aligning plate rear motor is faulty. 3. The rear aligning plate is faulty. 4. The rear aligning plate motor (M104) is faulty. 5. The finisher controller PCB is faulty.

• Code: E540-0001
• Description: Tray Lift Motor timeout error
  Unable to complete the operation even after the specified period of time during initial rotation. When the Motor remains in the same area for the specified period of time and the same symptom occurs again after the first retry, it is detected as an error.
• Solutions: 1. Check if the Motor (M11) Connector is physically removed. 2. Replace the Motor failure occurs. 3. Check if the Stack Tray Clock Sensor (S14) Connector is physically removed. 4. Replace the Stack Tray Clock Sensor (S14).

• Code: E540-0005
• Description: Tray Lift Motor clock errornds.
  At initial rotation, when the Tray Lift Motor rotates and clock input is not detected within the specified period of time, it is detected as an error if the same symptom occurs again after the first retry.
• Solutions: 1. Check if the Motor (M11) Connector is physically removed. 2. Replace the Motor. 3. Check if the Stack Tray Clock Sensor (S14) Connector is physically removed. 4. Replace the Stack Tray Clock Sensor (S14).

• Code: E540-8001
• Description: Tray 1 time out error
  If the tray does not return to home position when the tray 1 shift motor is driven for 25 seconds. If the tray does not move to other area when tray 1 shift motor is driven for 5 seconds.
• Solutions: 1. The tray 1 shift area sensor PCB is faulty. 2. The wiring between the finisher controller PCB and tray 1 shift motor is faulty. 3. The tray up/down mechanism is faulty. 4. The tray 1 shift motor (M107) is faulty. 5. The finisher controller PCB is faulty.

• Code: E540-8002
• Description: Tray 1 shift area error
  The dangerous area is reached before the tray 1 paper surface sensor detects paper surface during the paper surface detection operation. A discontinuous area is detected during tray operation.
• Solutions: 1. The tray 1 shift area sensor PCB is faulty. 2. The wiring between the finisher controller PCB and tray 1 shift motor is faulty. 3. The tray up/down mechanism is faulty. 4. The tray 1 shift motor (M107) is faulty. 5. The finisher controller PCB is faulty.

• Code: E540-8003
• Description: Swing guide switch/Staple safety switch error
  The swing guide switch or staple safety switch is activated while the tray is operating.
• Solutions: 1. The tray 1 shift area sensor PCB is faulty. 2. The wiring between the finisher controller PCB and tray 1 shift motor is faulty. 3. The tray up/down mechanism is faulty. 4. The tray 1 shift motor (M107) is faulty. 5. The finisher controller PCB is faulty.

• Code: E540-8004
• Description: The tray 1 shift motor clock error
  The FG input cannot be detected when the tray 1 shift motor has been driven for 0.2 second.
• Solutions: 1. The tray 1 shift area sensor PCB is faulty. 2. The wiring between the finisher controller PCB and tray 1 shift motor is faulty. 3. The tray up/down mechanism is faulty. 4. The tray 1 shift motor (M107) is faulty. 5. The finisher controller PCB is faulty.

• Code: E540-8005
• Description: The tray 1 shift motor speed error
  The lock detection signal turns OFF 150 ms after the lock detection signal turned ON.
• Solutions: 1. The tray 1 shift area sensor PCB is faulty. 2. The wiring between the finisher controller PCB and tray 1 shift motor is faulty. 3. The tray up/down mechanism is faulty. 4. The tray 1 shift motor (M107) is faulty. 5. The finisher controller PCB is faulty.

• Code: E540-8006
• Description: The tray 1 shift motor acceleration error
  The lock detection signal does not turn ON when the tray 1 shift motor has been driven for 1 second.
• Solutions: 1. The tray 1 shift area sensor PCB is faulty. 2. The wiring between the finisher controller PCB and tray 1 shift motor is faulty. 3. The tray up/down mechanism is faulty. 4. The tray 1 shift motor (M107) is faulty. 5. The finisher controller PCB is faulty.

• Code: E540-8007
• Description: The tray 1 shift motor error
  The lock detection signal does not turn OFF when the tray 1 shift motor is at a stop.
• Solutions: 1. The tray 1 shift area sensor PCB is faulty. 2. The wiring between the finisher controller PCB and tray 1 shift motor is faulty. 3. The tray up/down mechanism is faulty. 4. The tray 1 shift motor (M107) is faulty. 5. The finisher controller PCB is faulty.

• Code: E542-0001
• Description: Additional Tray Lift Motor timeout error
  Unable to complete the operation even after the specified period of time during initial rotation. When the Motor remains in the same area for the specified period of time and the same symptom occurs again after the first retry, it is detected as an error.
• Solutions: 1. Check if the Motor (M12) Connector is physically removed. 2. Replace the Motor. 3. Check if the Additional Tray Clock Sensor (S23) Connector is physically removed. 4. Replace the Additional Tray Clock Sensor (S23).

• Code: E542-0005
• Description: Additional Tray Lift Motor clock error
  At initial rotation, when the Tray Lift Motor rotates and clock signal is not detected within the specified period of time, it is detected as an error if the same symptom occurs again after the first retry.
• Solutions: 1. Check if the Motor (M12) Connector is physically removed. 2. Replace the Motor. 3. Check if the Additional Tray Clock Sensor (S23) Connector is physically removed. 4. Replace the Additional Tray Clock Sensor (S23).

• Code: E542-8001
• Description: Tray 2 time out error
  If the tray does not return to home position when the tray 1 shift motor is driven for 25 seconds. If the tray does not move to other area when tray 2 shift motor is driven for 5 seconds.
• Solutions: 1. The Tray 2 shift area sensor PCB is faulty. 2. The wiring between the finisher controller PCB and tray 2 shift motor is faulty. 3. The tray up/down mechanism is faulty. 4. The Tray 2 shift motor (M105) is faulty. 5. The finisher controller PCB is faulty.

• Code: E542-8002
• Description: Tray 2 shift area error
  The upper limit area is reached before the tray 2 paper surface sensor 1 detects the paper surface during paper surface detection operation. A discontinuous area is detected during tray operation. During evacuation operation, arrival at the area beyond the tray 2 paper surface sensor 2 is detected before this sensor detects paper surface.
• Solutions: 1. The tray 2 shift area sensor PCB is faulty. 2. The wiring between the finisher controller PCB and tray 2 shift motor is faulty. 3. The tray up/down mechanism is faulty. 4. The tray 2 shift motor (M105) is faulty. 5. The finisher controller PCB is faulty.

• Code: E542-8003
• Description: Tray 2 shift area error
• Solutions: 1. The tray 2 shift area sensor PCB is faulty. 2. The wiring between the finisher controller PCB and tray 2 shift motor is faulty. 3. The tray up/down mechanism is faulty. 4. The tray 2 shift motor (M105) is faulty. 5. The finisher controller PCB is faulty.

• Code: E542-8004
• Description: The tray 2 shift motor clock error
  The FG input cannot be detected when the tray 2 shift motor has been driven for 0.2 second.
• Solutions: 1. The Tray 2 shift area sensor PCB is faulty. 2. The wiring between the finisher controller PCB and tray 2 shift motor is faulty. 3. The tray up/down mechanism is faulty. 4. The Tray 2 shift motor (M105) is faulty. 5. The finisher controller PCB is faulty.

• Code: E542-8005
• Description: The tray 2 shift motor speed error
  The lock detection signal turns OFF 150 ms after the lock detection signal turned ON.
• Solutions: 1. The tray 2 shift area sensor PCB is faulty. 2. The wiring between the finisher controller PCB and tray 2 shift motor is faulty. 3. The tray up/down mechanism is faulty. 4. The tray 2 shift motor (M105) is faulty. 5. The finisher controller PCB is faulty.

• Code: E542-8006
• Description: The tray 2 shift motor acceleration error
  The lock detection signal does not turn ON when the tray 2 shift motor has been driven for 1 second.
• Solutions: 1. The tray 2 shift area sensor PCB is faulty. 2. The wiring between the finisher controller PCB and tray 2 shift motor is faulty. 3. The tray up/down mechanism is faulty. 4. The tray 2 shift motor (M105) is faulty. 5. The finisher controller PCB is faulty.

• Code: E542-8007
• Description: The tray 2 shift motor error
  The lock detection signal does not turn OFF when the tray 2 shift motor is at a stop.
• Solutions: 1. The tray 2 shift area sensor PCB is faulty. 2. The wiring between the finisher controller PCB and tray 2 shift motor is faulty. 3. The tray up/down mechanism is faulty. 4. The tray 2 shift motor (M105) is faulty. 5. The finisher controller PCB is faulty.

• Code: E551-8001
• Description: Front Fan lock error
  While the front fan is rotating, this machine stops the front fan after detecting the lock signal. Then this machine retries to rotate the front fan, but lock signal is detected again, this machine displays the error.
• Solutions: 1. Check the Fan (M8). 2. Replace the finisher controller PCB.

• Code: E551-8002
• Description: Rear Fan lock error
  While the rear fan is rotating, this machine stops the front fan after detecting the lock signal. Then this machine retries to rotate the rear fan, but lock signal is detected again, this machine displays the error.
• Solutions: 1. Check the Fan (M9). 2. Replace the finisher controller PCB.

• Code: E567-0001
• Description: Shift Roller Release Motor fails to move from HP
  At initial rotation, when the Motor rotates for specified period of time and cannot move from HP, it is detected as an error if the same symptom occurs again after the first retry
• Solutions: 1. Check if the Motor (M5) Connector is physically removed. 2. Replace the Motor. 3. Check if the Shift Roller Release Sensor (S3) Connector is physically removed. 4. Replace the Shift Roller Release Sensor (S3).

• Code: E567-0002
• Description: Shift Roller Release Motor fails to return to HP
  At initial rotation, when the Motor rotates for specified period of time and cannot return to HP, it is detected as an error if the same symptom occurs again after the first retry.
• Solutions: 1. Check if the Motor (M5) Connector is physically removed. 2. Replace the Motor. 3. Check if the Shift Roller Release Sensor (S3) Connector is physically removed. 4. Replace the Shift Roller Release Sensor (S3).

• Code: E56F-
• Description: Entrance Roller Release/Stopper HP Motor fails to return to HP
  At initial rotation, when the Motor rotates for specified period of time and cannot return to HP, it is detected as an error if the same symptom occurs again after the first retry.
• Solutions: 1. Check if the Motor (M6) Connector is physically removed. 2. Replace the Motor. 3. Check if the Entrance Roller Release/Stopper HP Sensor (S5) Connector is physically removed. 4. Replace the Entrance Roller Release/Stopper HP Sensor (S5).

• Code: E56F-0001
• Description: Entrance Roller Release/Stopper HP Motor fails to move from HP
  At initial rotation, when the Motor rotates for specified period of time and cannot move from HP, it is detected as an error if the same symptom occurs again after the first retry.
• Solutions: 1. Check if the Motor (M6) Connector is physically removed. 2. Replace the Motor. 3. Check if the Entrance Roller Release/Stopper HP Sensor (S5) Connector is physically removed. 4. Replace the Entrance Roller Release/Stopper HP Sensor (S5

• Code: E571-0001
• Description: Gripper Open/Close Motor fails to move from HP
  At initial rotation, when the Motor rotates for specified period of time and cannot move from HP, it is detected as an error if the same symptom occurs again after the first retry.
• Solutions: 1. Check if the Motor (M7) Connector is physically removed. 2. Replace the Motor. 3. Check if the Gripper Arm HP Sensor (S13) Connector is physically removed. 4. Replace the Gripper Unit HP Sensor (S13).

• Code: E571-0002
• Description: Gripper Open/Close Motor fails to return to HP
  At initial rotation, when the Motor rotates for specified period of time and cannot return to HP, it is detected as an error if the same symptom occurs again after the first retry.
• Solutions: 1. Check if the Motor (M7) Connector is physically removed. 2. Replace the Motor. 3. Check if the Gripper Arm HP Sensor (S13) Connector is physically removed. 4. Replace the Gripper Unit HP Sensor (S7).

• Code: E575-0001
• Description: Gripper Unit Move Motor fails to move from HP
  At initial rotation, when the Motor rotates for specified period of time and cannot move from HP, it is detected as an error if the same symptom occurs again after the first retry.
• Solutions: 1. Check if the Motor (M2) Connector is physically removed. 2. Replaec the Motor. 3. Check if the Gripper Unit HP Sensor (S7) Connector is physically removed. 4. Replace the Gripper Unit HP Sensor (S7).

• Code: E575-0002
• Description: Gripper Unit Move Motor fails to return to HP
  At initial rotation, when the Motor rotates for specified period of time and cannot return to HP, it is detected as an error if the same symptom occurs again after the first retry.
• Solutions: 1. Check if the Motor (M2) Connector is physically removed. 2. Replace the Motor. 3. Check if the Gripper Unit HP Sensor (S7) Connector is physically removed. 4. Replace the Gripper Unit HP Sensor (S7).

• Code: E584-0002
• Description: Shutter home position error
  The stapler does not return to the shutter home position when the stack ejection motor has been driven for 3 seconds.
• Solutions: 1. The shutter home position sensor (PI113) is faulty. 2. The shutter mechanism is faulty. 3. The stack ejection motor (M102), shutter clutch (CL101), ang stack ejection lower roller clutch (CL102) is faulty. 4. The finisher controller PCB is faulty.

• Code: E584-8001
• Description: Shutter home position error
  The stapler does not leave the shutter home position when the stack ejection motor has been driven for 30 seconds.
• Solutions: 1. The shutter home position sensor (PI113) is faulty. 2. The wiring between the finisher controller PCB and stack ejection motor, and between the finisher controller PCB and shutter clutch is faulty. 3. The shutter mechanism is faulty. 4. The stack ejection motor (M102), shutter clutch (CL101), ang stack ejection lower roller clutch (CL102) is faulty. 5. The finisher controller PCB is faulty.

• Code: E5F0-8001
• Description: Paper positioning plate home position error
  The paper positioning plate home positio sensor does not turn ON when the paper positioning plate motor has been driven for 1500 pulses.
• Solutions: 1. The paper positioning plate home position sensor (PI7) is faulty. 2. The positioning plate drive mechanism is faulty. 3. The paper positioning plate motor (M4) is faulty. 4. The saddle stitcher controller PCB is faulty.

• Code: E5F0-8002
• Description: Paper positioning plate home position error
  The paper positioning plate home position sensor does not turn OFF when the paper positioning plate motor has been driven for 300 pulses.
• Solutions: 1. The paper positioning plate home position sensor (PI7) is faulty. 2. Open circuit of the Harness between Finisher Controller PCB and Stack Delivery Motor & between Finisher Controller PCB and Shutter Open/Close Clutch 3. The positioning plate drive mechanism is faulty. 4. The paper positioning plate motor (M4) is faulty. 5. The saddle stitcher controller PCB is faulty.

• Code: E5F1-8001
• Description: Paper folding motor lock error
  The feed speed of the paper fold roller reaches 5 mm/sec or less.
• Solutions: 1. The paper folding motor clock sensor (PI4) and paper folding home position sensor (PI21) is faulty. 2. The paper folding roller drive mechanism is faulty. 3. The paper folding motor (M2) is faulty. 4. The saddle stitcher controller PCB is faulty.

• Code: E5F1-8002
• Description: Paper positioning plate home position error
  The status of Paper Fold Home Position Sensor does not change although the Paper Fold Motor is driven for a specified period of time.
• Solutions: 1. The paper folding motor clock sensor (PI4) and paper folding home position sensor (PI21) is faulty. 2. The paper folding roller drive mechanism is faulty. 3. The paper folding motor (M2) is faulty. 4. The saddle stitcher controller PCB is faulty.

• Code: E5F2-8001
• Description: Guide home position error
  The guide home position sensor does not turn ON when the guide motor has been driven for 700 pulses.
• Solutions: 1. The guide home position sensor (PI13) is faulty. 2. The guide plate drive mechanism is faulty. 3. The guide Motor (M3) is faulty. 4. The saddle stitcher controller PCB is faulty.

• Code: E5F2-8002
• Description: Guide home position error
  The guide home position sensor does not turn OFF when the guide motor has been driven for 50 pulses.
• Solutions: 1. The guide home position sensor (PI13) is faulty. 2. The guide plate drive mechanism is faulty. 3. The guide Motor (M3) is faulty. 4. The saddle stitcher controller PCB is faulty.

• Code: E5F3-8001
• Description: Aligning plate home position error
  The aligning plate home position sensor does not turn ON when the aligning plate motor has been driven for 500 pulses.
• Solutions: 1. The aligning plate home position sensor (PI5) is faulty. 2. The aligning plate drive mechanism is faulty. 3. The aligning motor (M5) is faulty. 4. The saddle stitcher controller PCB is faulty.

• Code: E5F3-8002
• Description: Aligning plate home position error
  The aligning plate home position sensor does not turn OFF when the aligning plate motor has been driven for 50 pulses.
• Solutions: 1. The aligning plate home position sensor (PI5) is faulty. 2. The aligning plate drive mechanism is faulty. 3. The aligning motor (M5) is faulty. 4. The saddle stitcher controller PCB is faulty.

• Code: E5F4-8001
• Description: Stitcher (rear) home position error
  The stitching home position sensor does not turn ON when the stitch motor (rear) has been driven backward for 0.5 sec.
• Solutions: 1. The stitcher home position sensor (rear) (SW5) is faulty. 2. The stitcher (rear) is faulty. 3. The saddle stitcher controller PCB is faulty.

• Code: E5F4-8002
• Description: Stitcher (rear) home position error
  The stitching home position sensor does not turn OFF when the stitch motor (rear) has been driven forward for 0.5 sec.
• Solutions: 1. The stitcher home position sensor (rear) (SW5) is faulty. 2. The stitcher (rear) is faulty. 3. The saddle stitcher controller PCB is faulty.

• Code: E5F5-8001
• Description: Stitcher (front) home position error
  The stitching home position sensor does not turn ON when the stitch motor (front) has been driven forward for 0.5 sec.
• Solutions: 1. The stitcher home position sensor (front) (SW7) is faulty. 2. The stitcher (front) is faulty. 3. The saddle stitcher controller PCB is faulty.

• Code: E5F5-8002
• Description: Stitcher (front) home position error
  The stitching home position sensor does not turn OFF when the stitch motor (front) has been driven backward for 0.5 sec.
• Solutions: 1. The stitcher home position sensor (front) (SW7) is faulty. 2. The stitcher (front) is faulty. 3. The saddle stitcher controller PCB is faulty.

• Code: E5F6-8001
• Description: Paper pushing plate home position error
  The paper pushing plate home position sensor does not turn ON when the paper pushing plate motor has been driven for 0.5 sec.
• Solutions: 1. The paper pushing plate home position sensor (PI14), paper pushing plate top position sensor (PI15), and paper pushing plate motor clock sensor (PI1) is faulty. 2. The paper pushing plate drive mechanism is faulty. 3. The paper pushing plate motor (M8) is faulty. 4. The saddle stitcher controller PCB is faulty.

• Code: E5F6-8002
• Description: Paper pushing plate home position error
  The paper pushing plate home position sensor does not turn OFF when the paper pushing plate motor has been driven for 150 ms.
• Solutions: 1. The paper pushing plate home position sensor (PI14), paper pushing plate top position sensor (PI15), and paper pushing plate motor clock sensor (PI1) is faulty. 2. The paper pushing plate drive mechanism is faulty. 3. The paper pushing plate motor (M8) is faulty. 4. The saddle stitcher controller PCB is faulty.

• Code: E5F6-8003
• Description: Paper pushing plate motor clock error
  The number of pulses detected by the paper pushing plate motor clock sensor is 6 pulses or less.
• Solutions: 1. The paper pushing plate home position sensor (PI14), paper pushing plate top position sensor (PI15), and paper pushing plate motor clock sensor (PI1) is faulty. 2. The paper pushing plate drive mechanism is faulty. 3. The paper pushing plate motor (M8) is faulty. 4. The saddle stitcher controller PCB is faulty.

• Code: E5F6-8004
• Description: Pushing position error
  The paper pushing plate leading edge position sensor does not turn ON when the paper pushing plate motor has been driven for 0.1 sec.
• Solutions: 1. The paper pushing plate home position sensor (PI14), paper pushing plate top position sensor (PI15), and paper pushing plate motor clock sensor (PI1) is faulty. 2. The paper pushing plate drive mechanism is faulty. 3. The paper pushing plate motor (M8) is faulty. 4. The saddle stitcher controller PCB is faulty.

• Code: E5F6-8005
• Description: Pushing position error
  The paper pushing plate leading edge position sensor does not turn OFF when the paper pushing plate motor has been driven for 0.5 sec.
• Solutions: 1. The paper pushing plate home position sensor (PI14), paper pushing plate top position sensor (PI15), and paper pushing plate motor clock sensor (PI1) is faulty. 2. The paper pushing plate drive mechanism is faulty. 3. The paper pushing plate motor (M8) is faulty. 4. The saddle stitcher controller PCB is faulty.

• Code: E602
• Description: HDD detection error
• Solutions:

• Code: E604-0512
• Description: Image memory is faulty or insufficient
  0512MB memory needs to be installed (insufficient memory for the model)
• Solutions: 1. Install a 0512MB or larger main memory

• Code: E604-1024
• Description: Image memory is faulty or insufficient
  1024MB memory needs to be installed (insufficient memory for the model)
• Solutions: 1. Install a 1024MB or larger main memory

• Code: E604-1536
• Description: Image memory is faulty or insufficient
  1536MB memory needs to be installed (insufficient memory for the model)
• Solutions: 1. Install a 1536MB or larger main memory

• Code: E611-0000
• Description: An error code to prevent repeated resend due to power shutdown during FAX transmission
  Repeated rebooting and resending in a short period of time
• Solutions: 1. Clear the FAX job information Execute the following: COPIER > FUNCTION > CLEAR > FXTX-CLR 2. Turn OFF and ON the main power.

• Code: E613-0512
• Description: Image memory is faulty or insufficient
  No necessary memory at Main Controller PCB 2 side
• Solutions: Make a 512MB memory at Main Controller PCB 2 side

• Code: E613-1024
• Description: Image memory is faulty or insufficient
  No necessary memory at Main Controller PCB 2 side
• Solutions: Make a 1024MB memory at Main Controller PCB 2 side

• Code: E613-1536
• Description: Image memory is faulty or insufficient
  No necessary memory at Main Controller PCB 2 side
• Solutions: Make a 1536MB memory at Main Controller PCB 2 side

• Code: E614
• Description: Flash PCB detection error
• Solutions:

• Code: E615-0001
• Description: Error in self-diagnosis of the encryption module
  An error was found in self-diagnosis of the encryption library.
• Solutions: 1. Reinstall the system software. 2. Replace the HDD.

• Code: E674-0001
• Description: FAX Board communication error
  The specified number of errors was detected with FAX Board communication
• Solutions: Note: Note: For the part described as the Main Control PCB, it indicates Main Controller PCB 2 when the FAX Board is for 1 line, and Main Controller PCB 1 when the FAX Board is for 2 lines. 1. Check wire connection between the FAX Board and the Main Controller PCB 2. Replace the FAX Board 3. Replace the Main Controller PCB

• Code: E674-0004
• Description: FAX Board communication error
  Error in access of the modem IC used by FAX
• Solutions: Note: Note: For the part described as the Main Control PCB, it indicates Main Controller PCB 2 when the FAX Board is for 1 line, and Main Controller PCB 1 when the FAX Board is for 2 lines. 1. Check wire connection between the FAX Board and the Main Controller PCB 2. Replace the FAX Board 3. Replace the Main Controller PCB

• Code: E674-0008
• Description: FAX Board communication error
  Error in access of the port IC used by OnBoardFax
• Solutions: Note: Note: For the part described as the Main Control PCB, it indicates Main Controller PCB 2 when the FAX Board is for 1 line, and Main Controller PCB 1 when the FAX Board is for 2 lines. 1. Check wire connection between the FAX Board and the Main Controller PCB 2. Replace the FAX Board 3. Replace the Main Controller PCB

• Code: E674-000C
• Description: FAX Board communication error
  An error was detected in access of the modem IC or port IC used by Fax
• Solutions: Note: Note: For the part described as the Main Control PCB, it indicates Main Controller PCB 2 when the FAX Board is for 1 line, and Main Controller PCB 1 when the FAX Board is for 2 lines. 1. Check wire connection between the FAX Board and the Main Controller PCB 2. Replace the FAX Board 3. Replace the Main Controller PCB

• Code: E674-0010
• Description: FAX Board communication error
  Error in timer device to be used by FAX at activation
• Solutions: Note: For the part described as the Main Control PCB, it indicates Main Controller PCB 2 when the FAX Board is for 1 line, and Main Controller PCB 1 when the FAX Board is for 2 lines. Replace the Main Controller PCB

• Code: E674-0011
• Description: FAX Board communication error
  Error when the timer device to be used by FAX is started
• Solutions: Note: For the part described as the Main Control PCB, it indicates Main Controller PCB 2 when the FAX Board is for 1 line, and Main Controller PCB 1 when the FAX Board is for 2 lines. Replace the Main Controller PCB

• Code: E674-0030
• Description: FAX Board communication error
  Checksum error of USB-FAX MAINROM
• Solutions: When the power is turned ON, get in the download mode from service mode to execute downloading of USBFAX MAINROM

• Code: E677-0003
• Description: Print server error
  Error is detected by checking of the mother board at startup of the print server
• Solutions: 1. Check cable connection and turn ON the power again 2. Reinstall the printer server

• Code: E710-0001
• Description: IPC initialization error
  Unable to be ready within 3 sec after IPC chip was started
• Solutions: Check the connection cable between the DC Controller PCB and the Finisher

• Code: E711-0001
• Description: IPC register error
  4 or more errors are set to the error register of the IPC chip in 1.5 sec
• Solutions: Check the connection cable between the DC Controller PCB and the Finisher

• Code: E713-0001
• Description: Finisher communication error 1
  Continuous interruption to RX communication from the Finisher (Finisher down is detected)
• Solutions: Turn OFF and then ON the main power

• Code: E713-0002
• Description: Finisher communication error 2
  A large amount of data from the Finisher causes data overflow
• Solutions: Turn OFF and then ON the main power

• Code: E713-0003
• Description: Finisher communication error 3
  A large amount of data from the Finisher causes the reception buffer overflow
• Solutions: Turn OFF and then ON the main power ?a

• Code: E713-0004
• Description: Finisher communication error 4
  OFF detection of detect signal
• Solutions: Turn OFF and then ON the main power

• Code: E713-0005
• Description: Finisher communication error 5
  The DC Controller sent a command to the Finisher three times, but no response was received.
• Solutions: 1. Check cable connection between the Finisher and the host machine. 2. Turn OFF and then ON the main power.

• Code: E713-0006
• Description: Finisher communication error 6
  Error signal was received for 3 times in a row
• Solutions: Turn OFF and then ON the main power

• Code: E713-0007
• Description: Finisher communication error 7
  Overflow of driver buffer due to many requests from the upper task before the process of the driver
• Solutions: Turn OFF and then ON the main power

• Code: E713-0008
• Description: Removing the Finisher
  Removal of the Finisher from the host machine was detected.
• Solutions: Turn OFF and then ON the main power.

• Code: E719-0001
• Description: Coin vendor error
  Error when the coin vendor is started – The Coin Vendor, which must have been connected before the power was turned OFF, is not connected when the power is turned ON
• Solutions: Check cable connection between the charging management equipment and the host machine While the charging management equipment is connected for operation, clear the error in the case of switching to the operation without the charging management equipment (To prevent a misuse by removing the charging management equipment, this error code is displayed)

• Code: E719-0002
• Description: Coin vendor error
  IPC error at coin vendor operation – Open circuit of IPC, unable to recover the IPC communication – When open circuit of the pickup/delivery signal cable is detected – Invalid connection is detected
• Solutions: Check cable connection between the charging management equipment and the host machine While the charging management equipment is connected for operation, clear the error in the case of switching to the operation without the charging management equipment (To prevent a misuse by removing the charging management equipment, this error code is displayed)

• Code: E719-0003
• Description: Coin vendor erro
  r- Communication error with the coin manager occurs during unit price acquisition at startup.
• Solutions: Check cable connection between the charging management equipment and the host machine While the charging management equipment is connected for operation, clear the error in the case of switching to the operation without the charging management equipment (To prevent a misuse by removing the charging management equipment, this error code is displayed)

• Code: E719-0004
• Description: Coin vendor error
  The coin vendor was connected to a model that does not support the coin vendor
• Solutions: 1. Disconnect the coin vendor

• Code: E719-0011
• Description: Coin vendor error
  Error when the NewCardReader is started – The NewCardReader, which must have been connected before the power was turned OFF, is not connected when the power is turned ON)
• Solutions: Check cable connection between the charging management equipment and the host machine While the charging management equipment is connected for operation, clear the error in the case of switching to the operation without the charging management equipment (To prevent a misuse by removing the charging management equipment, this error code is displayed)

• Code: E719-0012
• Description: Coin vendor error
  IPC error at NewCardReader operation Open circuit of IPC, unable to recover the IPC communication
• Solutions: Check cable connection between the charging management equipment and the host machine While the charging management equipment is connected for operation, clear the error in the case of switching to the operation without the charging management equipment (To prevent a misuse by removing the charging management equipment, this error code is displayed)

• Code: E719-0031
• Description: Serial communication error when the NewCardReader is started
  Unable to start communication with the Serial NewCardReader at startup
• Solutions: 1. Check if the cable of Serial NewCardReader is open circuit 2. Remove the Serial NewCardReader COPIER > Function > CLEAR > CARD COPIER > Function > CLEAR > ERR

• Code: E719-0032
• Description: Serial communication error after the NewCardReader was started
  Although communication with the Card Reader was possible at startup, it became unavailable in the middle of communication
• Solutions: Check if the NewCardReader cable is open circuit

• Code: E730-1001
• Description: PDL software error
  Initialization error
• Solutions: 1. PDL reset processing (user mode > function settings > printer > printer settings > utility > Reset Printer) 2. Turn OFF and then ON the power

• Code: E730-100A
• Description: PDL software error
  Systematic fatal error occurs
• Solutions: 1. PDL reset processing (user mode > function settings > printer > printer settings > utility > Reset Printer) 2. Turn OFF and then ON the power

• Code: E730-A006
• Description: PDL communication error
  No reply from PDL. No reply from PDL due to failure or absence of the controller firmware
• Solutions: 1. PDL reset processing (user mode > function settings > printer > printer settings > utility > Reset Printer) 2. Turn OFF and then ON the power 3. Check connection of Main Controller PCB 2 4. Reinstall the controller firmware 5. Replace Main Controller PCB 1

• Code: E730-A007
• Description: Mismatched PDL version
  Mismatch in version of the control software between the host machine and the PDL
• Solutions: System all format and installation

• Code: E730-B013
• Description: PDL embedded font error
  Broken font data
• Solutions: 1. Turn OFF and then ON the power 2. Reinstall the system using SST or USB 3. System all format and reinstall the system using SST or USB

• Code: E730-C000
• Description: Initialization error
  An error, such as failure in memory retrieval at startup, occurs
• Solutions: System all format and installation Replace Main Controller PCB 1

• Code: E730-C001
• Description: HDD access error
  An error occurs when accessing to the HDD
• Solutions: 1. Start in safe mode to format the HDD (all the data in the HDD is erased) 2. Replace the HDD 3. Replace Main Controller PCB 2 4. Replace Main Controller PCB 1

• Code: E731-3000
• Description: Error in Main Controller PCB 2
  Unable to recognize the Surf board
• Solutions: 1. Check connection of Main Controller PCB 2 2. Replace Main Controller PCB 2 3. Replace Main Controller PCB 1

• Code: E731-3001
• Description: Error in Main Controller PCB 2
  Failure in Surf initialization
• Solutions: 1. Check connection of Main Controller PCB 2 2. Replace Main Controller PCB 2 3. Replace Main Controller PCB 1

• Code: E731-3002
• Description: Error in Main Controller PCB 2
  Failure in Surf initialization
• Solutions: 1. Check connection of Main Controller PCB 2 2. Replace Main Controller PCB 2 3. Replace Main Controller PCB 1

• Code: E731-3015
• Description: Error in Main Controller PCB 2
  Although it works normally at the software side, there is no video data into CL1-G
• Solutions: 1. Check connection of Main Controller PCB 2 2. Replace Main Controller PCB 2 3. Replace Main Controller PCB 1

• Code: E732-0001
• Description: Scanner communication error
  DDI-S communication error
• Solutions: 1. Check the connector connection with the scanner 2. Check the power of the scanner > Is initialization executed at startup? 3. Replace the Reader Relay PCB, the Scanner PCB or Main Controller PCB 2

• Code: E732-9999
• Description: Scanner communication error
  When a scanner is detected from the printer model for the first time (It is recorded in the history, but “Turn OFF and then ON the power again” is displayed on the UI.)
• Solutions: Turn OFF and then ON the power

• Code: E732-FFFF
• Description: Scanner communication error
  A network communication error in a development environment is detected.
• Solutions: 1.Checking network connection 2.Turn OFF and then ON the main power.

• Code: E733-0000
• Description: Printer communication error
  A communication error between the DC Controller PCB and the Main Controller PCB 2 is detected at startup.
• Solutions: 1. Turn OFF and then ON the main power. 2. Check the connection of the Flexible Cable between the DC Controller PCB (UN9) and the Main Controller PCB 2. 3. Replace the Flexible Cable. 4. Check the power of the DC Controller PCB (UN9). (Check if the initialization operation is executed at startup.) 5. Replace the DC Controller PCB (UN9). 6. Replace the Main Controller PCB 2.

• Code: E733-0001
• Description: Printer communication error
  A communication error between the DC Controller PCB and the Main Controller PCB 2 is detected at startup.
• Solutions: 1. Turn OFF and then ON the main power. 2. Check the connection of the Flexible Cable between the DC Controller PCB (UN9) and the Main Controller PCB 2. 3. Replace the Flexible Cable. 4. Check the power of the DC Controller PCB (UN9). (Check if the initialization operation is executed at startup.) 5. Replace the DC Controller PCB (UN9). 6. Replace the Main Controller PCB 2.

• Code: E733-0005
• Description: Printer communication error
  A communication error between the DC Controller PCB and the Main Controller PCB 2 is detected at startup.
• Solutions: 1. Turn OFF and then ON the main power. 2. Check the connection of the Flexible Cable between the DC Controller PCB (UN9) and the Main Controller PCB 2. 3. Replace the Flexible Cable. 4. Check the power of the DC Controller PCB (UN9). (Check if the initialization operation is executed at startup.) 5. Replace the DC Controller PCB (UN9). 6. Replace the Main Controller PCB 2.

• Code: E733-0006
• Description: Printer communication error
  A communication error between the DC Controller PCB and the Main Controller PCB 2 is detected at startup.
• Solutions: 1. Turn OFF and then ON the main power. 2. Check the connection of the Flexible Cable between the DC Controller PCB (UN9) and the Main Controller PCB 2. 3. Replace the Flexible Cable. 4. Check the power of the DC Controller PCB (UN9). (Check if the initialization operation is executed at startup.) 5. Replace the DC Controller PCB (UN9). 6. Replace the Main Controller PCB 2.

• Code: E733-9999
• Description: Printer communication error
  The Finisher connection information differs between the Main Controller PCB 2 and the DC Controller PCB. The information on the Main Controller PCB 2 side is overwritten by turning OFF and then ON the power.
• Solutions: 1. Turn OFF and then ON the power

• Code: E733-F000
• Description: Printer communication error
  A communication error between the DC Controller PCB and the Main Controller PCB 2 is detected at startup.
• Solutions: 1. Turn OFF and then ON the main power. 2. Check the connection of the Flexible Cable between the DC Controller PCB (UN9) and the Main Controller PCB 2. 3. Replace the Flexible Cable

• Code: E740-0002
• Description: Ethernet Board error
  Invalid MAC address
• Solutions: 1. Replace the LAN card

• Code: E740-0003
• Description: Ethernet Board error
  Invalid MAC address
• Solutions: 1. Replace the LAN card

• Code: E743-0000
• Description: DDI communication error
  SCI error, reception data NG, reception timeout, SEQ timeout error
• Solutions: 1. Turn OFF and then ON the power 2. Check connection of the cable between the Reader and the Controller 3. Check voltage (+24V and +12V) on the Reader Relay PCB 4. Replace the DDI-S cable 5. Replace the Reader Relay PCB 6. Replace Main Controller PCB 2

• Code: E744
• Description: Language file error
• Solutions:

• Code: E746-0021
• Description: Engine ID error
  Self-check error of Image Analysis Board (HW board used for PCAM)
• Solutions: 1. Replace the Image Analysis Board (HW board used for PCAM) 2. As a temporary measure, remove the Image Analysis Board and get in service mode: COPIER > OPTION > LCNS-TR > ST-JBLK (Lv2); set STJBLK from 1 to 0, and turn OFF and then ON the power

• Code: E746-0022
• Description: Engine ID error
  Wrong version of Image Analysis Board
• Solutions: 1. Update the firmware of the Image Analysis Board 2. As a temporary measure, remove the Image Analysis Board and get in service mode: COPIER > OPTION > LCNS-TR > ST-JBLK (Lv2); set STJBLK from 1 to 0, and turn OFF and then ON the power

• Code: E746-0023
• Description: Engine ID error
  No reply from the Image Analysis Board
• Solutions: 1. Check if the Image Analysis Board is correctly installed 2. Turn OFF and then ON the power 3. If the problem is not fixed, replace the Option Board. 4. As a temporary measure, remove the Image Analysis Board and get in service mode: COPIER > OPTION > LCNS-TR > ST-JBLK (Lv2); set STJBLK from 1 to 0, and turn OFF and then ON the power

• Code: E746-0024
• Description: Engine ID error
  Operation error of the Image Analysis Board
• Solutions: 1. Turn OFF and then ON the power 2. If the problem is not fixed, replace the Image Analysis Board. 3. As a temporary measure, remove the Image Analysis Board and get in service mode: (Lv2) COPIER > OPTION > LCNS-TR > ST-JBLK ; set STJBLK from 1 to 0, and turn OFF and then ON the power

• Code: E746-0031
• Description: Engine ID error
• Solutions: 1. Turn OFF and then ON the power 2. Replace the TPM PCB

• Code: E746-0032
• Description: Engine ID error
  TPM key mismatch
• Solutions: Format the system Use SST or USB memory to format the HDD, and then execute downloading of the system software. See Chapter 6 Upgrading for details. For reference, the method using USB memory is shown below: 1. Prepare USB memory in which the system software was registered

• Code: E746-0033
• Description: Engine ID error
  Mismatched data in the TPM
• Solutions: Recovery is available if backup of the TPM has been executed 1. Connect the USB memory in which the TPM key is saved 2. Management Settings > Data Management > TPM Settings; click [Restore TPM key] 3. Enter the password that was specified at the time of backup work 4. Once the restore completion screen is displayed, click [OK] and remove the USB memory, and then turn OFF and ON the main power switch. When backup of the TPM key is not executed System format is necessary Use SST or USB memory to format the HDD, and then download the system software

• Code: E746-0034
• Description: TPM auto recovery error
  An error occurs when clearing the HDD while the TPM setting is ON
• Solutions: The symptom is recovered by turning OFF and then ON the power

• Code: E746-0035
• Description: TPM version error
  TPM which cannot be used in this machine was installed.
• Solutions: Install the supported TPM.

• Code: E747-1201
• Description: PDL rendering error
  Image processing IC error
• Solutions: 1. Turn OFF and then ON the power (send the data to Inc because running the data which generated an error code causes another error code) 2. Replace Main Controller PCB 2

• Code: E748-2010
• Description: Flash PCB error
  Unable to find IPL (startup program)
• Solutions: Replace the Flash PCB and install the system using SST or USB

• Code: E748-2021
• Description: Main Controller PCB 2 access error
  Necessary H/W on Main Controller PCB 2 is not detected
• Solutions: 1. Clean the terminal of Main Controller PCB 2, and remove and then install Main Controller PCB 2 2. Clean the terminal of Main Controller PCB 1, and remove and then install Main Controller PCB 1 3. Replace Main Controller PCB 2

• Code: E748-2023
• Description: Main Controller PCB 2 access error
  Unable to initialize memory DDR2-SDRAM at the Main Controller PCB 2 side
• Solutions: 1. Clean the terminal of DDR2-SDRAM, and remove and then install the DDR2-SDRAM 2. Replace the DDR2-SDRAM

• Code: E748-2024
• Description: Main Controller PCB 2 access error
  The CPU at the Main Controller PCB 2 side failed to complete initialization
• Solutions: 1. Clean the terminal of DDR2-SDRAM, and remove and then install the DDR2-SDRAM 2. Check power state of Main Controller PCB 2 and check around the connector 3. Replace Main Controller PCB 2 4. Replace Main Controller PCB 1

• Code: E748-9000
• Description: System error
• Solutions: Contact the service company office

• Code: E749-0002
• Description: Rebooting instruction due to change of MEAP configuration
  There is a change in configuration that requires turning OFF and then ON the power
• Solutions: The symptom is recovered by turning OFF and then ON the power

• Code: E749-0003
• Description: Booting instruction due to change in mAccele configuration
  There is a change in configuration that requires turning OFF and then ON the power
• Solutions: The symptom is recovered by turning OFF and then ON the power

• Code: E749-0005
• Description: Booting instruction due to change in hardware configuration
  There is a change in configuration that requires turning OFF and then ON the power
• Solutions: The symptom is recovered by turning OFF and then ON the power

• Code: E749-0006
• Description: Restart direction due to configuration change.
  The option such as the Finisher and ADF was installed or removed when all of following conditions were met and the machine configuration is changed when the main power switch is turned ON. – Settings/Registration > Preferences > Timer/Energy Settings > Quick Startup at Power-on > ON – The Main Power Switch is turned OFF – The power plug of the machine is connected to the output.
• Solutions: It is recovered by turning OFF and then ON the main power. CAUTION This machine provides power to some PCBs even when in the main power OFF status. The power supply is not completely OFF by just turning OFF the main power switch and therefore, the machine is unable to detect a configuration change. When disconnecting and then connecting a connector, always disconnect the power plug. Refer to the Service Manual > Chapter 2 > External and Controls > Quick Startup for details

• Code: E750-0013
• Description: Mismatch between the DC Controller PCB and the Driver PCB
  Error in combination of the software of the DC Controller PCB with the electrical circuit
• Solutions: This symptom occurs when updating the software that does not match with the DC Controller PCB 1. Check the downloaded software and then execute downloading again 2. Replace the DC Controller PCB (UN09)

• Code: E753-0001
• Description: Downloading error
  Firmware update error This symptom occurs when trying to update the firmware of an option that is not installed
• Solutions: 1. Check the log to identify the location of the download error Check if the target option is installed When the target option is not installed: -> The symptom is recovered by turning OFF and then ON the power (because there is nothing to update) When the target option is installed: -> Check if the target option is properly installed and see if the software to download is for the correct target option, and then execute downloading again.

• Code: E804-0000
• Description: Power Supply Cooling Fan error
  Lock of the Power Supply Cooling Fan is detected
• Solutions: 1. Check power supply to the Power Supply Cooling Fan (FM1) 2.Replace the Power Supply Cooling Fan

• Code: E806-0001
• Description: Error detection of 3 Way Unit Cooling Fan
  When lock of the 3 Way Unit Cooling Fan was detected out for 15 sec
• Solutions: The Fan is physically locked or failed, or electrical trouble 1. COPIER > FUNCTION > PART-CHK > FAN; and then move FM04 When the 3 Way Unit Cooling Fan (FM04) works 2-1. Check the harness/connector between the DC Controller PCB (UN09) and the 3 Way Unit Cooling Fan (FM04) 3-1. Replace the 3 Way Unit Cooling Fan (FM04) 4-1. Replace the DC Controller PCB (UN09) When the 3 Way Unit Cooling Fan (FM04) does not work 2-2. Turn the 3 Way Unit Cooling Fan (FM04) with your hand to check for rotation of the fan 3-2. Check the harness/connector between the DC Controller PCB (UN09) and the 3 Way Unit Cooling Fan (FM04) 2. Check conduction of FU11 in the DC Controller PCB (UN09) When the fuse is blown out 5-2-1. Replace the DC Controller PCB (UN09) When the fuse is not blown out 5-2-2. Replace the 3 Way Unit Cooling Fan (FM04) 6-2-2. Replace the DC Controller PCB (UN09)

• Code: E807-0001
• Description: Error detection of Drum Unit Cooling Fan
  Lock of the Drum Unit Cooling Fan was detected out for 15 sec
• Solutions: The Fan is physically locked or failed, or electrical trouble 1.COPIER > FUNCTION > PART-CHK > FAN; and then move FM07 When the Drum Unit Cooling Fan (FM07) works 2-1. Check the harness/connector between the DC Controller PCB (UN09) and the Drum Unit Cooling Fan (FM07) 3-1. Replace the Drum Unit Cooling Fan (FM07) 4-1. Replace the DC Controller PCB (UN09) When the Drum Unit Cooling Fan (FM07) does not work 2-2. Turn the Drum Unit Cooling Fan (FM07) with your hand to check for rotation of the fan 3-2. Check the harness/connector between the DC Controller PCB (UN09) and the Drum Unit Cooling Fan (FM07) 4-2. Check conduction of FU9 in the DC Controller PCB (UN09) When the fuse is blown out 5-2-1. Replace the DC Controller PCB (UN09) When the fuse is not blown out 5-2-2. Replace the Drum Unit Cooling Fan (FM07) 6-2-2. Replace the DC Controller PCB (UN09)

• Code: E808-0001
• Description: Zero cross signal detection error
  Unable to detect 43 to 57Hz for 5000 msec or longer at the start of zero cross detection
• Solutions: Electrical trouble with failed zero cross signal 1. Check failure between the AC Driver PCB (UN14/ J122) and the DC Controller PCB (UN09/ J10). (trapped cable, open circuit, connector disconnection) -> Replace the part in the case of trapped cable/open circuit 2. Replace the AC Driver PCB (UN14) 3. Replace the DC Controller PCB (UN09) 4. Check the power supply condition at the customer site. When it is below 43 to 57Hz, ask for a construction work.

• Code: E808-0002
• Description: Zero cross signal detection error
  Unable to detect 43 to 57Hz for 500 msec or longer after confirmation of a zero cross cycle
• Solutions: Electrical trouble with failed zero cross signal 1. Check failure between the AC Driver PCB (UN14/ J122) and the DC Controller PCB (UN09/ J10). (trapped cable, open circuit, connector disconnection) -> Replace the part in the case of trapped cable/open circuit 2. Replace the AC Driver PCB (UN14) 3. Replace the DC Controller PCB (UN09) 4. Check the power supply condition at the customer site. When it is below 43 to 57Hz, ask for a construction work.

• Code: E880-0001
• Description: Controller Fan error
  Lock of Controller Fan is detected
• Solutions: Check if the connector is connected If the connector is OK, replace Controller Fan (FM3)

• Code: E996-0071
• Description: Frequent error avoidance jam (ADF)
• Solutions: Depending on the setting of JM-ERR-R in service mode, “010071” jam is displayed as an error. Collect log and contact to the sales companies. To cancel the setting, select COPIER> OPTION> FNC-SW> J M-ERR-R, and set JM-ERR-R to 0.

• Code: E996-0CA1
• Description: Frequent error avoidance jam (PRINTER)
• Solutions: Make “000CA1” jam to be displayed as an error by setting M-ERR-D in service mode. Collect log and contact to the sales companies. To cancel the setting, select COPIER> OPTION> FNC-SW> J M-ERR-D, and set JM-ERR-D to 0.

• Code: E996-0CA2
• Description: Frequent error avoidance jam (PRINTER)
• Solutions: Make “000CA2” jam to be displayed as an error by setting M-ERR-D in service mode. Collect log and contact to the sales companies. To cancel the setting, select COPIER> OPTION> FNC-SW> J M-ERR-D, and set JM-ERR-D to 0.

• Code: E996-0CA3
• Description: Frequent error avoidance jam (PRINTER)
• Solutions: Make “000CA3” jam to be displayed as an error by setting M-ERR-D in service mode. Collect log and contact to the sales companies. To cancel the setting, select COPIER> OPTION> FNC-SW> J M-ERR-D, and set JM-ERR-D to 0.

• Code: E996-0CF1
• Description: Frequent error avoidance jam (PRINTER)
• Solutions: Make “000CF1” jam to be displayed as an error by setting M-ERR-D in service mode. Collect log and contact to the sales companies. To cancel the setting, select COPIER> OPTION> FNC-SW> J M-ERR-D, and set JM-ERR-D to 0.

About Canon Servie Tool V5610

– Canon Service Tool V5610 is a tool used to perform maintenance on Canon printers and reset Canon printers after replacement of parts such as replacing ink absorbents, print heads, printer mainboard, and others. Based on the many cases we have encountered, the Service Tool is most often used to reset ink absorber counter value when the waste ink absorber is full.
– The ink absorber is going to be full of box, it has to be replaced or cleaned the waste ink absorber. Also, replaceing or cleaning the waste ink absorber, you need to repair or reset the waste ink counter value, cause those parts are concerned to each others.
– So using Canon Service Tool V5610 to reset the waste ink counter value becomes effective when the ink absorber is replaced or cleaned.

– Canon Service Tool V5610 can use to fix error code 5B00, 5B02, 5B04, 5B14, 1701, 1702, 1700 on your printer. You must enter Service Mode on your printer to use this Canon Service Tool.
– If the printer can not enter Service Mode, you can not reset it by Canon ST V5610. In this case, change EEPROM on the logic board.

Canon Service Tool V5610 Functions

– Fix Canon printer 7 times/ 8 times red light blinking:

– Fix Canon printer error code: 5B00, 5B01, 1700, 1701

Enter Service Mode on Canon Printer

1. Turn off a printer.
2. Press and hold the Resume/Cancel/Stop button.
3. Press and hold the ON button (do not release both buttons).
4. Release the Resume/Cancel/Stop button (do not release the ON button).
5. While holding the ON button, press the Resume/Cancel/Stop button 5 times, then release both the ON and Resume/Cancel/Stop buttons together.
– Canon printer in service mode: computer detects new hardware, led on printer goes green light.

– Download Canon driver and firmware in specific model: https://dnasofts.com/canon-c6010-printer-driver-firmware-and-user-manual-free-download/
– Download Epson driver and firmware in specific model: https://dnasofts.com/download-epson-c68-driver-firmware-and-manuals/

Source:
https://chiplessprinter.com/canon-service-tool-v5610.html
https://dnasofts.com
https://shop.nguyendangnam.com/
https://nguyendangnam.me/
https://chiplessprinter.com/reset-epson-waste-ink-pad-counter.html

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