Repair Canon iR 6265i Printer Error Codes Canon Servie Tool

Repair Canon iR 6265i Printer Error Codes Canon Servie Tool

– Printer model: Canon iR 6265i
– Error codes on Canon iR 6265i model and its description:

– Canon iR 6265i printer Error Codes and quick guide to troubleshooting:

• Code: E000-0001
• Description: Fixing Assembly low temperature error
  Temperature of the Fixing Main Thermistor (THM1) does not reach 70 degC although 20 seconds have passed after starting the Fixing Roller temperature control.
• Solutions: 1. Check the connection of the Fixing Assembly. (Connection error of the Drawer, connector disconnection, open circuit) -> Replace the Heater Assembly. 2. Check the connection between the Main Driver PCB (PCB2) and the Fixing Power Supply PCB (PCB10) (connector disconnection, open circuit, the caught cable). 3. Replace the Fixing Power Supply PCB (PCB10). 4. Replace the Main Driver PCB (PCB2). 5. Replace the DC Controller PCB (PCB1).

• Code: E000-0002
• Description: Fixing Assembly low temperature error
  Temperature of the Fixing Main Thermistor (THM1) does not reach 10 degC although 20 seconds have passed after starting the Fixing Roller temperature control.
• Solutions: 1. Check the connection of the Fixing Assembly. (Connection error of the Drawer, connector disconnection, open circuit) -> Replace the Heater Assembly. 2. Check the connection between the Main Driver PCB (PCB2) and the Fixing Power Supply PCB (PCB10) (connector disconnection, open circuit, the caught cable). 3. Replace the Fixing Power Supply PCB (PCB10). 4. Replace the Main Driver PCB (PCB2). 5. Replace the DC Controller PCB (PCB1).

• Code: E000-0010
• Description: Fixing Assembly low temperature error
  Turning OFF and then ON the power without clearing the error.
• Solutions: Clear the error.

• Code: E001-0002
• Description: Fixing Assembly high temperature error (software detection)
  • The Fixing Main Thermistor (THM1) detects 230 degC or higher. • The Fixing Sub Thermistor 1 (THM2)/Fixing Sub Thermistor 2 (THM3) detects 230 degC or higher for 2 consecutive seconds.
• Solutions: 1. Check if the cable of the Thermistor is caught. -> Replace the Thermistors. -> Replace the Fixing Upper Unit. 2. IH control error. -> Replace the Fixing Power Supply PCB (PCB10), the DC Controller PCB (PCB1), or the Main Driver PCB (PCB2).

• Code: E001-0003
• Description: Fixing Assembly high temperature error (hardware detection)
  • The Fixing Main Thermistor (THM1) detects hardware overheating. • The Fixing Sub Thermistor 1 (THM2)/Fixing Sub Thermistor 2 (THM3) detects hardware overheating.
• Solutions: 1. Check if the cable of the Thermistor is caught. -> Replace the Thermistors. -> Replace the Fixing Upper Unit. 2. Replace the Main Driver PCB (PCB2). 3. Replace the DC Controller PCB (PCB1).

• Code: E001-0004
• Description: Fixing Assembly high temperature error (hardware detection)
  Abnormal temperature difference among the Thermistors was detected.
• Solutions: 1. Check if the cable of the Thermistor is caught or is open circuit. -> Replace the Thermistors. -> Replace the Fixing Upper Unit. 2. Replace the Main Driver PCB (PCB2). 3. Replace the DC Controller PCB (PCB1). 4. Check if the Fixing Shutter operates. -> Replace the Fixing Assembly.

• Code: E001-0010
• Description: Fixing Assembly high temperature error
  Turning OFF and then ON the power without clearing the error.
• Solutions: Clear the error.

• Code: E002-0001
• Description: Fixing Assembly temperature rise error
  • Temperature of the Fixing Main Thermistor (THM1) does not reach 100 degC although 12 seconds have passed since it reached above 70 degC after starting the Fixing Roller temperature control. • Temperature of the Fixing Main Thermistor does not reach 130 degC although 12 seconds have passed since it reached above 100 degC after starting the Fixing Roller temperature control. • Temperature of the Fixing Main Thermistor does not reach 150 degC although 20 seconds have passed since it reached above 130 degC after starting the Fixing Roller temperature conrtol.
• Solutions: 1. Check the connection of the Fixing Main Thermistor (THM1). -> Replace the Fixing Main Thermistor Unit. 2. Check the installation of the Fixing Main Thermistor. -> Replace the Fixing Upper Unit. 3. Replace the Fixing Power Supply PCB (PCB10). 4. Replace the Main Driver PCB (PCB2). 5. Replace the DC Controller PCB (PCB1). 6. Replace the Relay PCB (PCB5).

• Code: E002-0010
• Description: Fixing Assembly temperature rise error
  Turning OFF and then ON the power without clearing the error.
• Solutions: Clear the error.

• Code: E003-0000
• Description: Fixing Assembly temperature decrease error
  The Fixing Main Thermistor (THM1) detects 70 degC or lower for 2 seconds or longer although the temperature reached above 100 degC after starting the Fixing Roller temperature control.
• Solutions: 1. Check the connection of the Fixing Main Thermistor (THM1). -> Replace the Fixing Main Thermistor Unit. 2. Check the installation of the Fixing Main Thermistor. -> Replace the Fixing Upper Unit. 3. Replace the Fixing Power Supply PCB (PCB10). 4. Replace the Main Driver PCB (PCB2). 5. Replace the DC Controller PCB (PCB1). 6. Replace the Relay PCB (PCB5).

• Code: E003-0010
• Description: Fixing Assembly temperature decrease error
  Turning OFF and then ON the power without clearing the error.
• Solutions: Clear the error.

• Code: E004-0010
• Description: Fixing Power Supply error
  Turning OFF and then ON the power without clearing the error.
• Solutions: Clear the error.

• Code: E004-0205
• Description: Fixing Power Supply error
  Detect that the Fixing Main Thermistor Unit is not connected.
• Solutions: 1. Check the harness of the Fixing Main Thermistor (THM1) in the Fixing Assembly. 2. Check the connection of the harness of the Fixing Assembly on the host machine side. 3. Replace the Main Driver PCB (PCB2).

• Code: E005-0000
• Description: Fixing Cleaning Web absent error
  After noticing the Fixing Cleaning Web absent, the web was pulled out 2000 times.
• Solutions: 1. Replace the Fixing Cleaning Web. 2. Replace the Fixing Cleaning Web Level Sensor (PS45). 3. Replace the DC Controller PCB (PCB1). After executing the measures, clear the Fixing Cleaning Web counter (COPIER > COUNTER > MISC > FIXWEB).

• Code: E005-0001
• Description: Error in Fixing Cleaning Web Drive Solenoid connection
  Connection of the Fixing Cleaning Web Drive Solenoid (SL9) is not detected when the power is turned ON.
• Solutions: 1. Check the connection of the Connector. 2. Replace the Fixing Cleaning Web Drive Solenoid (SL9).

• Code: E005-0010
• Description: Fixing Cleaning Web errort error
  Turning OFF and then ON the power without clearing the error.
• Solutions: Clear the error.

• Code: E012-0001
• Description: Drum Motor (M1) error
  Lock error of the Drum Motor (M1).
• Solutions: 1. Check the connection of the Main Driver PCB (PCB2) and the Drum Motor (M1). Motor side: J2138, PCB side: J109 2. Check the voltage of the Drum Motor (M1) J2151. If voltage is 0V, check the connection of the Relay PCB J520. 3. Replace the Drum Motor (M1). 4. Check the gear of the Drum Drive Shaft. If the load is too much, replace the Process Unit and the Drum Drive Unit (Shaft). 5. Replace the Main Driver PCB (PCB2). 6. Replace the DC Controller PCB (PCB1).

• Code: E013-0001
• Description: Error in Waste Toner Lock Detection Connector disconnection
  The Waste Toner Lock Detection Switch (SW5) detects locked state 3 times for 200 msec at power-on.
• Solutions: Check the connection of the Waste Toner Lock Detection Switch (SW5) and the Main Driver PCB (PCB2). Switch side: J3050, PCB side: J103

• Code: E013-0002
• Description: Error in Waste Toner Feed Screw Lock detection
  The Waste Toner Lock Detection Switch detects locked state 3 times for 200 msec while the Developing Assembly is driven.
• Solutions: 1. Check the Waste Toner Container and the Waste Toner Container Pipe. If toner overflowed from the Waste Toner Container clogs the outlet of the Waste Toner Pipe, remove the clogged toner. After removing it, check that the screw can be seen from the outlet of the pipe. 2. Check the connection of the Waste Toner Lock Detection Switch (SW5) and the Main Driver PCB (PCB2). 3. Check the connection of the Main Driver PCB (PCB2) and the DC Controller PCB (PCB1). Main Controller side: J3050, DC Controller side: J103 4. Replace the Waste Toner Lock Detection Switch (SW5). 5. Replace the Waste Toner Feed Unit. 6. Replace the Main Driver PCB (PCB2). 7. Replace the DC Controller PCB (PCB1). (When the error is still displayed after replacing the Waste Toner Feed Unit and the Main Driver PCB (PCB2).)

• Code: E014-0001
• Description: Fixing Motor error
  Lock error of the Fixing Motor (M3).
• Solutions: 1. Check the gear of the Fixing Drive Unit. -> Replace the gear. 2. Replace the Fixing Motor (M3). 3. Check the connection drawer between the Fixing Assembly and the host machine. 4. Replace the Main Driver PCB (PCB2).

• Code: E017-0001
• Description: ETB disengagement error
  Disengagement of the ETB is not completed within the specified period of time.
• Solutions: 1. Check the connection of the ETB Disengage Sensor (PS56). Sensor side: J2101, J3270, PCB side: J343 (Duplex Driver PCB (PCB4)) 2. Check the connection of the Duplex Feed Left Motor (M19). Motor side: J2107, J3044 (relay), PCB side: J330 (Duplex Driver PCB (PCB4)) 3. Replace the ETB Disengage Sensor (PS56). 4. Replace the Duplex Feed Left Motor (M19). 5. Replace the Duplex Driver PCB (PCB4). 6. Replace the DC Controller PCB (PCB1). NOTE: Check if the Disengagement Cam is stained. If necessary, clean it. Check if the drive system (gear, Motor, one-way) is failed. If necessary, replace it. Check if the link with the Fixing Feed Handle is failed. If necessary, replace it.

• Code: E017-0002
• Description: ETB engagement error
  Engagement of the ETB is not completed within the specified period of time.
• Solutions: 1. Check the connection of the ETB Disengage Sensor (PS55). Sensor side: J2100, J3270, PCB side: J343 (Duplex Driver PCB (PCB4)) 2. Check the connection of the Duplex Feed Left Motor (M19). Motor side: J2107, J3044 (relay), PCB side: J330 (Duplex Driver PCB (PCB4)) 3. Replace the ETB Engage Sensor (PS55). 4. Replace the Duplex Feed Left Motor (M19). 5. Replace the Duplex Driver PCB (PCB4). 6. Replace the DC Controller PCB (PCB1). NOTE: Check if the Disengagement Cam is stained. If necessary, clean it. Check if the drive system (gear, Motor, one-way) is failed. If necessary, replace it. Check if the link with the Fixing Feed Handle is failed. If necessary, replace it.

• Code: E017-0003
• Description: ETB HP error
  Engagement of the ETB was not completed at initialization.
• Solutions: If this error occurs at installation, the ETB Disengage Member (Transfer Frame Stopper) may be left unremoved. Refer to the troubleshooting ‘Solutions to be implemented when the ETB Disengage Member (Transfer Frame Stopper) is left unremoved’ in the Service Manual, and check whether the ETB Disengage Member is left unremoved or not and implement appropriate procedure. If this error occurs at times other than installation, follow the following steps to implement check and Solutions. 1. Check the connection of the ETB Disengage Sensor (PS56). Sensor side: J2101, J3270, PCB side: J343 (Duplex Driver PCB (PCB4)) 2. Check the connection of the Duplex Feed Left Motor (M19). Motor side: J2107, J3044 (relay), PCB side: J330 (Duplex Driver PCB (PCB4)) 3. Replace the ETB Disengage Sensor (PS56). 4. Replace the Duplex Feed Left Motor (M19). 5. Replace the Duplex Driver PCB (PCB4). 6. Replace the DC Controller PCB (PCB1). NOTE: Check if the Disengagement Cam is stained. If necessary, clean it. Check if the drive system (gear, Motor, one-way) is failed. If necessary, replace it. Check if the link with the Fixing Feed Handle is failed. If necessary, replace it.

• Code: E020-0000
• Description: Developing Assembly toner absent error
  Toner in the Developing Assembly was empty for 2 minutes.
• Solutions: 1. Check the connection of the Developing Toner Sensor (TS1). Sensor side: J2133, J3089 (relay), PCB side: J3088 (relay), J114 (Main Driver PCB (PCB2)) 2. Check the connection of the Magnet Roller Clutch (CL5). Sensor side: J2036, J3124 (relay), J3090 (relay) PCB side: J3091(relay), J115 (Main Driver PCB (PCB2)) 3. Check the connection of the Toner Feed Motor (M28). Motor side: J2035, J3124 (relay), J3090 (relay) PCB side: J3091(relay), J115 (Main Driver PCB (PCB2)) 4. Check the connection of the Buffer Toner Sensor (TS3). Sensor side: J2039, J3124 (relay), J3090 (relay) PCB side: J3091(relay), J115 (Main Driver PCB (PCB2)) 5. Replace the Developing Toner Sensor (TS1). 6. Replace the Magnet Roller Clutch (CL5). 7. Replace the Toner Feed Motor (M28). 8. Replace the Buffer Toner Sensor (TS3). 9. Replace the Main Driver PCB (PCB2). 10. Replace the DC Controller PCB (PCB1).

• Code: E020-0001
• Description: Error in Developing Toner Sensor connection detection
  The connection detection port was OFF at power-on.
• Solutions: 1. Check the connection of the Developing Toner Sensor (TS1). Sensor side: J2133, J3089 (relay), PCB side: J3088 (relay), J114 (Main Driver PCB (PCB2)) 2. Replace the Developing Toner Sensor (TS1). 3. Replace the Main Driver PCB (PCB2). 4. Replace the DC Controller PCB (PCB1).

• Code: E020-0002
• Description: Error in Buffer Toner Sensor connection detection
  The connection detection port was OFF at power-on.
• Solutions: 1. Check the connection of the Buffer Toner Sensor (TS3). Sensor side: J2039, J3124 (relay), J3090 (relay) PCB side: J3091(relay), J115 (Main Driver PCB (PCB2)) 2. Replace the Buffer Toner Sensor (TS3). 3. Replace the Main Driver PCB (PCB2). 4. Replace the DC Controller PCB (PCB1).

• Code: E020-0003
• Description: Error in the Toner Excess Supply Sensor connection detection
  The connection detection port was OFF at power-on.
• Solutions: 1. Check the connection of the Toner Excess Supply Sensor (TS2). Sensor side: J2038, J3124 (relay), J3090 (relay) PCB side: J3091(relay), J115 (Main Driver PCB (PCB2)) 2. Replace the Toner Excess Supply Sensor (TS2). 3. Replace the Main Driver PCB (PCB2). 4. Replace the DC Controller PCB (PCB1).

• Code: E020-0004
• Description: Error in Magnet Roller Clutch connection detection
  The connection detection port was OFF at power-on.
• Solutions: 1. Check the connection of the Magnet Roller Clutch (CL5). Sensor side: J2036, J3124 (relay), J3090 (relay) PCB side: J3091(relay), J115 (Main Driver PCB (PCB2)) 2. Replace the Magnet Roller Clutch (CL5). 3. Replace the Main Driver PCB (PCB2). 4. Replace the DC Controller PCB (PCB1).

• Code: E020-0021
• Description: Error in Developing Assembly Toner Sensor Cleaning Scraper displacement
  State with toner was detected continuously.
• Solutions: 1. Turn OFF the main power. 2. Replace the Developing Assembly. 3. Turn ON the main power.

• Code: E023-0001
• Description: Developing Motor error
  Lock error of the Developing Motor (M2).
• Solutions: 1. Check the connection of the Connector. Motor side: J2319, Main Driver PCB (PCB2) side: J109 2. Check the voltage of the Developing Motor (M2) J2152. If voltage is 0V, check the connection of the Relay PCB J520. 3. Check the load of the Developing Motor (M2). Manually turn the Developing Motor (M2) located at the rear of the host machine to check it. 4. Replace the Developing Motor (M2). 5. Replace the Developing Clutch (CL1). (When an error occurs while the Developing Clutch is ON.) 6. Replace the Main Driver PCB (PCB2). 7. Replace the DC Controller PCB (PCB1).

• Code: E023-0002
• Description: Error in Magnet Roller Clutch connection detection
  Connection of the Magnet Roller Clutch (CL5) cannot be detected 5 times with 20 msec time interval.
• Solutions: 1. Check the connection of the Magnet Roller Clutch (CL5). Sensor side: J2006, Main Driver PCB (PCB2) side: J109 2. Replace the Magnet Roller Clutch (CL5). 3. Replace the Main Driver PCB (PCB2). 4. Replace the DC Controller PCB (PCB1).

• Code: E025-0001
• Description: Toner Feed Motor error
  Overcurrent of the Toner Feed Motor (M28) was detected.
• Solutions: 1. Check the connection of the Connector. Motor side: J2036, Buffer Unit relay: J3124, Front side relay: J3090, Rear side relay: J3091, Main Driver PCB (PCB2) side: J115 2. Replace the Toner Feed Motor (M28). 3. Check if toner is clogged inside of the Buffer. Turn the Drive Shaft of the Motor with your hand to check it. If the load is too much, inside of the Buffer may be clogged, so clean inside of it. 4. Replace the Main Driver PCB (PCB2). 5. Replace the DC Controller PCB (PCB1).

• Code: E027-0001
• Description: Toner Supply Motor error
  Lock error of the Toner Supply Motor (M10).
• Solutions: 1. Check the connection of the Connector. Motor side: J2037, Front side relay: J3080, Rear side relay: J3063, Main Driver PCB (PCB2) side: J117 2. Remove the Toner Container, and check if an error occurs. If an error does not occur, reinstall the Toner Container and check again. If an error occurs, check the driving area of connection point of the container. If an error occurs, go on to 3. 3. Replace the Toner Supply Motor (M10). 4. Replace the Main Driver PCB (PCB2). 5. Replace the DC Controller PCB (PCB1).

• Code: E032-0001
• Description: Failure of NE Controller Counter
  Detection of open circuit of count pulse signal.
• Solutions: Disconnection of cable.

• Code: E041-0001
• Description: Right Deck Lifter Motor error
  Overcurrent of the Right Deck Lifter Motor was detected.
• Solutions: 1. Check for displacement of the Lifter Wire of the Right Deck. 2. Check for hindrance to smooth movement of the Deck Base Plate of the Right Deck.

• Code: E041-0002
• Description: Left Deck Lifter Motor error
  Overcurrent of the Leftt Deck Lifter Motor was detected.
• Solutions: 1. Check for displacement of the Lifter Wire of the Left Deck. 2. Check for hindrance to smooth movement of the Deck Base Plate of the Left Deck.

• Code: E041-0003
• Description: Cassette 3 Lifter Motor error
  Overcurrent of the Cassette 3 Lifter Motor was detected.
• Solutions: 1. Check for error around the Lifter of the Cassette 3. 2. Check for hindrance to smooth movement of the Cassette Base Plate of the Cassette 3.

• Code: E041-0004
• Description: Cassette 4 Lifter Motor error
  Overcurrent of the Cassette 4 Lifter Motor was detected.
• Solutions: 1. Check for error around the Lifter of the Cassette 4. 2. Check for hindrance to smooth movement of the Cassette Base Plate of the Cassette 4.

• Code: E053-0001
• Description: Error in Reverse Upper Flapper Solenoid connection detection
  Connection of the Reverse Upper Flapper Solenoid (SL5) cannot be detected 5 times with 20 msec time interval.
• Solutions: 1. Check the connection of the Reverse Upper Flapper Solenoid (SL5). Solenoid side: J2115, Duplex Driver PCB side: J340 2. Replace the Reverse Upper Flapper Solenoid (SL5). 3. Replace the Duplex Driver PCB (PCB4). 4. Replace the DC Controller PCB (PCB1).

• Code: E060-0001
• Description: Primary Charging Shutter HP open error
  The Primary Charging Shutter Sensor (PS94) detects that the shutter is opened although it is moved to the close position.
• Solutions: 1. Check the position of the Primary Charging Shutter and the Cleaning Pad. 1-A. In the case that the Primary Charging Shutter and the Cleaning Pad fail to operate (stopped at HP at front side) 1-A-1. Check the connection of the Primary Charging Wire Cleaning Motor (M6). Motor side: J3017, J3060 (iR-ADV 8xxx)/J3160 (iRADV 6xxx) (relay), PCB side: J3177 (relay), J107 (Main Driver PCB (PCB2)) 1-A-2. Replace the Primary Charging Wire Cleaning Motor (M6). 1-B. In the case that the Primary Charging Shutter and the Cleaning Pad are stopped at rear side (close operation position) 1-B-1. Check the connection of the Primary Charging Shutter Sensor (PS94). Sensor side: J2029, J3089 (relay), PCB side: J3088 (relay), J114 (Main Driver PCB (PCB2)) 1-B-2. Replace the Primary Charging Shutter Sensor (PS94). 1-C. In the case that the Primary Charging Shutter and the Cleaning Pad are stopped along the way 1-C-1. Check the loosening of screw on the Slider Pin and abrasion of the pin. Tighten the screw or replace the Slider Pin. 1-C-2. Replace the Primary Charging Assembly. 1-D. In the case that the Primary Charging Shutter stops at front side and the Cleaning Pad moves to rear side 1-D-1. Check if the Shutter Mounting Plate is deformed. If so, replace the Shutter Unit. 1-D-2. Check the loosening of screw on the Slider Pin and abrasion of the pin. Tighten the screw or replace the Slider Pin. 1-D-3. Replace the Primary Charging Assembly. 2. Replace the Main Driver PCB (PCB2). 3. Replace the DC Controller PCB (PCB1).

• Code: E060-0002
• Description: Primary Charging Shutter HP close error
  The Primary Charging Shutter Sensor (PS94) detects that the shutter is closed although it is moved to the open position.
• Solutions: 1. Check the position of the Primary Charging Shutter and the Cleaning Pad. 1-A. In the case that the Primary Charging Shutter and the Cleaning Pad fail to operate (stopped at HP at front side) 1-A-1. Check the connection of the Primary Charging Wire Cleaning Motor (M6). Motor side: J3017, J3060 (iR-ADV 8xxx)/J3160 (iRADV 6xxx) (relay), PCB side: J3177 (relay), J107 (Main Driver PCB (PCB2)) 1-A-2. Replace the Primary Charging Wire Cleaning Motor (M6). 1-B. In the case that the Primary Charging Shutter and the Cleaning Pad are stopped at rear side (close operation position) 1-B-1. Check the connection of the Primary Charging Shutter Sensor (PS94). Sensor side: J2029, J3089 (relay), PCB side: J3088 (relay), J114 (Main Driver PCB (PCB2)) 1-B-2. Replace the Primary Charging Shutter Sensor (PS94). 1-C. In the case that the Primary Charging Shutter and the Cleaning Pad are stopped along the way 1-C-1. Check the loosening of screw on the Slider Pin and abrasion of the pin. Tighten the screw or replace the Slider Pin. 1-C-2. Replace the Primary Charging Assembly. 2. Replace the Main Driver PCB (PCB2). 3. Replace the DC Controller PCB (PCB1).

• Code: E061-0001
• Description: Potential control error (VL)
  The measured value in the dark area (VL) differs +/-30V or higher than the target potential at potential control. NOTE: If the difference is somewhere between +/-10V and less than 30V, alarm is indicated.
• Solutions: 1. Check the connection of the Pre-exposure LED (connector connection, open circuit, the caught cable). 2. Check the installation of the Primary Charging Assembly (connector connection, open circuit, the caught cable). 3. Check the fixation state of the Drum and the Drum Shaft. (Check if the drum fixation cylinder is properly installed.) 4. Check if the Dustproof Glass is soiled. If necessary, clean it. 5. Check the installation of the Laser Scanner Unit (connector connection, open circuit, the caught cable). 6. Check the installation of the Primary Charging High Voltage PCB (PCB11), and its connection (connector connection, open circuit, the caught cable). 7. Check the installation of the Potential Sensor (connector connection, open circuit, the caught cable). 8. Check the installation of the Drum Motor (M1), and its connection (connector connection, open circuit, the caught cable). 9. Replace the parts. • Primary Charging Assembly • Laser Scanner Unit • Potential Sensor • Primary Charging High Voltage PCB (PCB11) • Drum Motor (M1) • Main Driver PCB (PCB2) • DC Controller PCB (PCB1)

• Code: E061-0101
• Description: Potential control error (VD)
  Potential in the dark area did not fall within the range (target value +/-10V) although retry was executed 8 times at VD potential control.
• Solutions: 1. Check the connection of the Pre-exposure LED (connector connection, open circuit, the caught cable). 2. If the current value of the Primary Charging Roller (COPIER > DISPLAY > DPOT > PRIM-C) is 1550 micro A or higher, execute 2-1 to 3. 2-1. Increase the grid voltage of the Primary Charging Assembly by 100V (COPIER > ADJUST > HV-PRI > PRI-GRID). 2-2. Execute the potential control (COPIER > FUNCTION > DPC > DPC). 2-3. Turn OFF and then ON the power. 3. Check the installation of the Primary Charging Assembly (connector connection, open circuit, the caught cable). 4. Check the installation of the Primary Charging High Voltage PCB (PCB11), and its connection (connector connection, open circuit, the caught cable). 5. Check the installation of the Drum Motor (M1), and its connection (connector connection, open circuit, the caught cable). 6. Replace the parts. • Primary Charging Assembly • Primary Charging High Voltage PCB • Drum Motor (M1) • Main Driver PCB (PCB2) • DC Controller PCB (PCB1)

• Code: E064-00FF
• Description: High voltage setting error
  With the state in which the developing AC is output, 600V or higher developing DC output was detected. (Basically, this error is not detected. However, to detect that the image formation-related backup data is corrupted or to protect the hardware in case of 600V or higher developing DC output, this is to be an error.)
• Solutions: 1. Turn OFF and then ON the main power. 2. Replace the DCON PCB.

• Code: E065-0001
• Description: Primary charging/grid high voltage output leak error
  The leak detection signal was detected 5 times in a row for every 20 msec.
• Solutions: 1. Check the connection between the Main Driver PCB (PCB2) and the High Voltage Unit. Main Driver side: J111, High Voltage Unit side: J3097 2. Check the connection between the Relay PCB (PCB5) and the High Voltage Unit. Relay side: J519, High Voltage Unit side: J3099 3. Replace the Primary Charging Assembly. 4. Check the connection inside of the High Voltage Unit. High Voltage Unit Relay (J3097) and Primary Charging High Voltage PCB (PCB11) (J3501) High Voltage Unit relay (J3099) and Pre-transfer Charging PCB (PCB26) (J3545, J3500) 5. Replace the Main Driver PCB (PCB2). 6. Replace the Primary Grid High Voltage Connector (FM4- 1006).

• Code: E066-0001
• Description: Pre-transfer Charging Shutter HP open error
  The Pre-transfer Charging Shutter Sensor (PS95) detects that the shutter is opened although it is moved to the close position.
• Solutions: 1. Check the position of the Pre-transfer Charging Shutter. 1-A. In the case that the Pre-transfer Charging Shutter fails to operate (stopped at HP at front side) Check the connection of the Pre-transfer Charging Wire Cleaning Motor (M7). Sensor side: J3108, J3089 (relay), PCB side: J3088 (relay), J114 (Main Driver PCB (PCB2)) 1-B. In the case that the Pre-transfer Charging Shutter is stopped at rear side (close operation position) 1-B-1. Check that the Primary Fan Duct is closed. Close the Primary Fan Duct. 1-B-2. Check movement of the pin to push the Pre-transfer Charging Shutter Sensor (PS95). Replace the Pin. 1-B-3. Check movement of the flag on the Pre-transfer Charging Shutter Sensor (PS95). Replace the flag/ spring. 1-B-4. Check the connection of the Pre-transfer Charging Shutter Sensor (PS95). Sensor side: J2114, J3215 (relay), J3067 (relay) PCB side: J3066 (relay), J130 (Main Driver PCB (PCB2)) 1-C. In the case that the Pre-transfer Charging Shutter is stopped along the way 1-C-1. Check abrasion of the Slider Pin. Replace the Slider Pin. 1-C-2. Replace the Pre-transfer Charging Assembly. 2. Replace the DC Controller PCB (PCB1).

• Code: E066-0002
• Description: Pre-transfer Charging Shutter HP close error.
  The Pre-transfer Charging Shutter Sensor (PS95) detects that the shutter is closed although it is moved to the open position.
• Solutions: 1. Check the position of the Pre-transfer Charging Shutter. 1-A. In the case that the Pre-transfer Charging Shutter fails to operate (stopped at HP at front side) Check the connection of the Pre-transfer Charging Wire Cleaning Motor (M7). Sensor side: J3108, J3089 (relay), PCB side: J3088 (relay), J114 (Main Driver PCB (PCB2)) 1-B. In the case that the Pre-transfer Charging Shutter is stopped at rear side (close operation position) 1-B-1. Check that the Primary Fan Duct is closed. Close the Primary Fan Duct. 1-B-2. Check movement of the pin to push the Pre-transfer Charging Shutter Sensor (PS95). Replace the Pin. 1-B-3. Check movement of the flag on the Pre-transfer Charging Shutter Sensor (PS95). Replace the flag/ spring. 1-B-4. Check the connection of the Pre-transfer Charging Shutter Sensor (PS95). Sensor side: J2114, J3215 (relay), J3067 (relay) PCB side: J3066 (relay), J130 (Main Driver PCB (PCB2)) 1-C. In the case that the Pre-transfer Charging Shutter is stopped along the way 1-C-1. Check abrasion of the Slider Pin. Replace the Slider Pin. 1-C-2. Replace the Pre-transfer Charging Assembly. 2. Replace the DC Controller PCB (PCB1).

• Code: E067-0001
• Description: Developing high voltage output leak error
  The leak detection signal was detected 5 times in a row for every 20 msec.
• Solutions: 1. Check the connection between the Main Driver PCB (PCB2) and the High Voltage Unit. Main Driver side: J112, High Voltage Unit side: J3098 2. Check the connection between the Relay PCB (PCB5) and the High Voltage Unit. Relay side: J519, High Voltage Unit side: J3099 3. Replace the Developing Assembly. 4. Check the connection point of the Developing Assembly. If it is soiled, clean it. 5. Check the connection inside of the High Voltage Unit. Check the connection of the High Voltage Unit Relay (J3097) and the Developing High Voltage PCB (J3511). High Voltage Unit Relay (J3099) and Pre-transfer Charging PCB (J3545, J3500, J3510) 6. Replace the Main Driver PCB (PCB2).

• Code: E068-0001
• Description: Pre-transfer charging high voltage output leak error
  The leak detection signal was detected 5 times in a row for every 20 msec.
• Solutions: 1. Check the connection between the Main Driver PCB (PCB2) and the High Voltage Unit. Main Driver side: J112, High Voltage Unit side: J3098 2. Check the connection between the Relay PCB (PCB5) and the High Voltage Unit. Relay side: J519, High Voltage Unit side: J3099 3. Replace the Pre-transfer Charging Assembly. 4. Check the connection inside of the High Voltage Unit. Check the connection of the High Voltage Unit Relay (J3098) and the Transfer High Voltage PCB (J3544). Check the connection of the High Voltage Unit Relay (J3099) and the Pre-transfer Charging PCB (J3545, J3500) 5. Replace the Main Driver PCB (PCB2). 6. Replace the Pre-transfer High Voltage Connector (FM4- 1007). 7. Replace the Pre-transfer Transformer (Post Charging Trance) of the High Voltage Unit.

• Code: E069-0001
• Description: Transfer high voltage output leak error
  The leak detection signal was detected 5 times in a row for every 20 msec
• Solutions: 1. Check the connection between the Duplex Driver PCB (PCB4) and the High Voltage Unit. Check the connection at Duplex Driver side (J343) and the Transfer High Voltage side (J3066). Check the connection at Duplex Driver side (J311) and the Transfer High Voltage side (J3061). (In addition, check that 24V is output.) 2. Check the connection of the Transfer High Voltage PCB (J3306). 3. Replace the ETB Unit. 4. Replace the Duplex Driver PCB (PCB4).

• Code: E100-11xx
• Description: BD unlock error
  Locked state was not detected within the specified period of time at start-up.
• Solutions: 1. Check if the door is opened. Close the door. 2. Check the connection between the DC Controller PCB (PCB1) and the Laser Driver PCB (PCB35). DC Controller side: J471, J472, Laser Driver side: J5100, J5101, Relay Harness connection to Polygon Motor and BD PCB: J3011 3. Replace the Laser Scanner Unit. 4. Replace the Laser Driver PCB (PCB35). 5. Replace the DC Controller PCB (PCB1). NOTE: When condensation occurs inside of the machine or the Laser Scanner Unit, this error also occurs. When condensation occurs, leave the machine or the unit as it is until condensation disappears. (Use the machine or the unit in an environment where condensation does not occur.)

• Code: E100-12xx
• Description: BD unlock error
  After the BD range was specified, lock was unlocked for 1 second or longer.
• Solutions: 1. Check if the door is opened. Close the door. 2. Check the connection between the DC Controller PCB (PCB1) and the Laser Driver PCB (PCB35). DC Controller side: J471, J472, Laser Driver side: J5100, J5101, Relay Harness connection to Polygon Motor and BD PCB: J3011 3. Replace the Laser Scanner Unit. 4. Replace the Laser Driver PCB (PCB35). 5. Replace the DC Controller PCB (PCB1). NOTE: When condensation occurs inside of the machine or the Laser Scanner Unit, this error also occurs. When condensation occurs, leave the machine or the unit as it is until condensation disappears. (Use the machine or the unit in an environment where condensation does not occur.)

• Code: E100-13xx
• Description: Polygon Motor BD unlock error (Laser diode is not lit up/ failure of the BD PCB/power supply error, or condensation)
  During the Polygon speed change, lock was unlocked for 1 second or longer. (Laser diode is not lit up/failure of the BD PCB/power supply error, or condensation)
• Solutions: 1. Check if the door is opened. Close the door. 2. Check the connection between the DC Controller PCB (PCB1) and the Laser Driver PCB (PCB35). DC Controller side: J471, J472, Laser Driver side: J5100, J5101, Relay Harness connection to Polygon Motor and BD PCB: J3011 3. Replace the Laser Scanner Unit. 4. Replace the Laser Driver PCB (PCB35). 5. Replace the DC Controller PCB (PCB1). NOTE: When condensation occurs inside of the machine or the Laser Scanner Unit, this error also occurs. When condensation occurs, leave the machine or the unit as it is until condensation disappears. (Use the machine or the unit in an environment where condensation does not occur.)

• Code: E100-FFFF
• Description: Polygon Motor BD unlock error
  Failed to get the Detailed Code (communication error, power supply error, PCB failure, etc.).
• Solutions: 1. Check if the door is opened. Close the door. 2. Check the connector connection, open circuit, and the caught cable of the DC Controller PCB (PCB1) and the Laser Driver PCB (PCB35). DC Controller side: J471, J472, Laser Driver side: J5100, J5101, Relay Harness connection to Polygon Motor (M44) and BD Sensor: J3011 3. Replace the Laser Scanner Unit. 4. Replace the Laser Driver PCB (PCB35). 5. Replace the DC Controller PCB (PCB1).

• Code: E102-0001
• Description: EEPROM writing error.
  Failed to write to EEPROM (Power is not supplied/EEPROM failure).
• Solutions: 1. Check if the door is opened. Close the door. 2. Check the connector connection, open circuit, and the caught cable of the DC Controller PCB (PCB1) and the Laser Driver PCB (PCB35). DC Controller side: J471, J472, Laser Driver side: J5100, J5101, Relay Harness connection to Polygon Motor (M44) and BD Sensor: J3011 3. Replace the Laser Scanner Unit. 4. Replace the Laser Driver PCB (PCB35). 5. Replace the DC Controller PCB (PCB1).

• Code: E103-0001
• Description: Different Laser Scanner Unit model error
  The scanner for 6075/6065/6055 models was installed to the imageRUNNER ADVANCE 8105/8095/8085 models, and vice versa.
• Solutions: Replace the Laser Scanner Unit with the one for the correct model.

• Code: E110-11xx
• Description: Polygon Motor FG unlock error
  Locked state was not detected within the specified period of time at start-up. (Power is not supplied/Polygon Motor signal error)
• Solutions: 1. Check if the door is opened. Close the door. 2. Check the connector connection, open circuit, and the caught cable of the DC Controller PCB (PCB1) and the Laser Driver PCB (PCB35). DC Controller side: J471, J472, Laser Driver side: J5100, J5101, Relay Harness connection to Polygon Motor (M44) and BD Sensor: J3011 3. Replace the Laser Scanner Unit. 4. Replace the Laser Driver PCB (PCB35). 5. Replace the DC Controller PCB (PCB1).

• Code: E110-12xx
• Description: Polygon Motor FG unlock error
  After the BD range was specified, lock was unlocked for 1 second or longer. (Power is not supplied/Polygon Motor signal error)
• Solutions: 1. Check if the door is opened. Close the door. 2. Check the connector connection, open circuit, and the caught cable of the DC Controller PCB (PCB1) and the Laser Driver PCB (PCB35). DC Controller side: J471, J472, Laser Driver side: J5100, J5101, Relay Harness connection to Polygon Motor (M44) and BD Sensor: J3011 3. Replace the Laser Scanner Unit. 4. Replace the Laser Driver PCB (PCB35). 5. Replace the DC Controller PCB (PCB1).

• Code: E110-13xx
• Description: Polygon Motor FG unlock error
  During the Polygon speed change, lock was unlocked for 1 second or longer. (Power is not supplied/Polygon Motor signal error)
• Solutions: 1. Check if the door is opened. Close the door. 2. Check the connector connection, open circuit, and the caught cable of the DC Controller PCB (PCB1) and the Laser Driver PCB (PCB35). DC Controller side: J471, J472, Laser Driver side: J5100, J5101, Relay Harness connection to Polygon Motor (M44) and BD Sensor: J3011 3. Replace the Laser Scanner Unit. 4. Replace the Laser Driver PCB (PCB35). 5. Replace the DC Controller PCB (PCB1).

• Code: E110-FFFF
• Description: Polygon Motor FG unlock error
  Failed to get the Detailed Code (communication error, power supply error, PCB failure).
• Solutions: 1. Check if the door is opened. Close the door. 2. Check the connector connection, open circuit, and the caught cable of the DC Controller PCB (PCB1) and the Laser Driver PCB (PCB35). DC Controller side: J471, J472, Laser Driver side: J5100, J5101, Relay Harness connection to Polygon Motor (M44) and BD Sensor: J3011 3. Replace the Laser Scanner Unit. 4. Replace the Laser Driver PCB (PCB35). 5. Replace the DC Controller PCB (PCB1).

• Code: E121-0001
• Description: Laser Scanner Cooling Fan error.
  The Fan stop signal is detected for 5 seconds or longer and retry is failed 4 times in a row although the Laser Scanner Cooling Fan (FM16) is turned ON.
• Solutions: 1. Check the connection of the Connector. 2. Replace the Laser Scanner Cooling Fan (FM16).

• Code: E197-0001
• Description: Error in Main Driver PCB connection detection
  Failed to establish a communication between the DC Controller PCB (PCB1) and the Main Driver PCB (PCB2).
• Solutions: 1. Check the connection of the DC Controller PCB (PCB1) and the Main Driver PCB (PCB2). DC Controller side: J411, J412, Main Driver side: J125, J126 2. Check the Main Driver PCB (PCB2) power supply connection. Check the connection at the Main Driver side (J128) and the DC Controller side (J414), and check the voltage. 3. Replace the Main Driver PCB (PCB2). 4. Replace the DC Controller PCB (PCB1).

• Code: E197-0002
• Description: Error in Feed Driver PCB connection detection
  Failed to establish a communication between the DC Controller PCB (PCB1) and the Feed Driver Pub (PCB3).
• Solutions: 1. Check the connection of the DC Controller PCB (PCB1) and the Feed Driver PCB (PCB3). DC Controller side: J421, Feed Driver side: J204 2. Check the connection of the Feed Driver PCB (PCB3) and the DC-DC Converter PCB. Check the connection at the Feed Driver side (J218) and the DC-DC Converter side (J9033). 3. Check the power supply of the Feed Driver PCB (PCB3). Check if appropriate voltages are applied to the Feed Driver side (12V to 1pin, 5V to 3pin, 3.3V to 4pin). -> If not, replace the DC-DC Converter PCB. 4. Replace the Feed Driver PCB (PCB3). 5. Replace the DC Controller PCB (PCB1).

• Code: E197-0003
• Description: Error in Duplex Driver PCB connection detection
  Failed to establish a communication between the DC Controller PCB (PCB1) and the Duplex Driver PCB (PCB4).
• Solutions: 1. Check the connection between the DC Controller PCB (PCB1) and the Fixing Feed Drawer. DC Controller side: J431, J432, Fixing Feed Drawer (host machine side): J3002D Fixing Feed Drawer (Fixing Feed side): J3002L, Duplex Driver side: J300, J301 2. Check the connection of the Duplex Driver PCB (PCB4) and the DC-DC Converter PCB. Check the connection at the Duplex Driver side (J311) and the DC-DC Converter side (J9034). 3. Check the power supply of the Duplex Driver PCB (PCB4). Check if appropriate voltages are applied to the Duplex Driver side (12V to 1pin, 5V to 3pin, 3.3V to 4pin). -> If not, replace the DC-DC Converter PCB. 4. Replace the Duplex Driver PCB (PCB4). 5. Replace the DC Controller PCB (PCB1).

• Code: E197-0004
• Description: Error in Relay PCB connection detection
  Connection between the DC Controller PCB (PCB1) and the Relay PCB (PCB5) is disconnected.
• Solutions: 1. Check the connection of the DC Controller PCB (PCB1) and the Relay PCB (PCB5). DC Controller side: J451, Relay side: J514 2. Replace the Relay PCB (PCB5). 3. Replace the DC Controller PCB (PCB1).

• Code: E197-0005
• Description: Error in Main Driver PCB Analog Connector connection detection
  Connection between the DC Controller PCB (PCB1) and the Main Driver PCB (PCB2) is disconnected.
• Solutions: 1. Check the connection of the DC Controller PCB (PCB1) and the Main Driver PCB (PCB2). DC Controller side: J413, Main Driver side: J124 2. Replace the Main Driver PCB (PCB2). 3. Replace the DC Controller PCB (PCB1).

• Code: E197-0006
• Description: Error in Feed Driver PCB Drawer Connector connection detection
  Connection between the DC Controller PCB (PCB1) and the Feed Driver PCB (PCB3) is disconnected.
• Solutions: 1. Check the connection between the DC Controller PCB (PCB1) and the Fixing Feed Drawer. DC Controller side: J431, J432, Fixing Feed Drawer (host machine side): J3002D Fixing Feed Drawer (Fixing Feed side): J3002L, Feed Driver side: J300, J301 2. Replace the Feed Driver PCB (PCB3). 3. Replace the DC Controller PCB (PCB1).

• Code: E197-0008
• Description: Error in Fixing Drawer Connector connection detection
  Connection between the DC Controller PCB (PCB1) and the Main Driver PCB (PCB2) is disconnected.
• Solutions: 1. Check the connection between the Main Driver PCB (PCB2) and the Fixing Drawer. Main Driver side: J105, Fixing Drawer (host machine side): J3001D Check the Harness of the Fixing Drawer (Fixing side) (J3001L). 2. Replace the Main Driver PCB (PCB2).

• Code: E197-0009
• Description: Error in the Process Unit connection detection
  Connection between the Main Driver PCB (PCB2) and the Process Unit is disconnected.
• Solutions: 1. Check the connection between the Main Driver PCB (PCB2) and the Process Unit. PCB side: J107, Process Unit side: J3060 2. Replace the Process Unit.

• Code: E197-0010
• Description: Error in Primary Charging High Voltage PCB connection detection
  Connection between the Main Driver PCB (PCB2) and the Primary Charging High Voltage PCB (PCB11) is disconnected.
• Solutions: 1. Check the connection between the Main Driver PCB (PCB2) and the Primary Charging High Voltage PCB (PCB11). Main Driver side: J111, Primary Charging High Voltage side: J3501 2. Replace the Primary Charging High Voltage PCB (PCB11).

• Code: E197-0011
• Description: Error in Developing High Voltage PCB connection detection
  Connection between the Main Driver PCB (PCB2) and the Developing High Voltage PCB (PCB12) is disconnected.
• Solutions: 1. Check the connection between the Main Driver PCB (PCB2) and the Developing High Voltage PCB (PCB12). Main Driver side: J112, Developing High Voltage side: J3511 2. Replace the Developing High Voltage PCB (PCB12).

• Code: E197-0012
• Description: Error in Transfer High Voltage PCB connection detection
  Connection between the Duplex Driver PCB (PCB4) and the Transfer High Voltage PCB (PCB13) is disconnected.
• Solutions: 1. Check the connection between the Duplex Driver PCB (PCB4) and the Transfer High Voltage PCB (PCB13). Duplex Driver side: J343, Transfer High Voltage side: J3062 2. Replace the Transfer High Voltage PCB (PCB13).

• Code: E197-0181
• Description: Serial communication error
  Failure of reception from the video signal control ASIC. Data reception was failed 5 times in a row when reading data from the video signal control ASIC (at FG lock detection, BD lock detection).
• Solutions: Replace the DC Controller PCB (PCB1).

• Code: E202-0001
• Description: Scanner HP error
  An error occurs during the Scanner Unit (Paper Front) HP detection operation (outward).
• Solutions: 1. Connector disconnection/open circuit of the Scanner HP Sensor (SR2). 2. Failure of the Scanner HP Sensor (SR2). 3. Failure of the Scanner Motor (M1). 4. Failure of the Reader Controller PCB (PCB1).

• Code: E202-0002
• Description: Scanner HP error
  An error occurs during the Scanner Unit (Paper Front) HP detection operation (homeward).
• Solutions: 1. Connector disconnection/open circuit of the Scanner HP Sensor (SR2). 2. Failure of the Scanner HP Sensor (SR2). 3. Failure of the Scanner Motor (M1). 4. Failure of the Reader Controller PCB (PCB1).

• Code: E202-0101
• Description: Glass HP error
  An error occurs during the Glass HP detection operation (outward).
• Solutions: 1. Connector disconnection/open circuit of the Glass Shift HP Sensor (SR11). 2. Failure of the Glass Shift HP Sensor (SR11). 3. Failure of the Glass Shift Motor (M9). 4. Failure of the DADF Driver PCB (PCB1).

• Code: E202-0102
• Description: Glass HP error
  An error occurs during the Glass HP detection operation (homeward).
• Solutions: 1. Connector disconnection/open circuit of the Glass Shift HP Sensor (SR11). 2. Failure of the Glass Shift HP Sensor (SR11). 3. Failure of the Glass Shift Motor (M9). 4. Failure of the DADF Driver PCB (PCB1).

• Code: E227-0001
• Description: Power supply (24V) error
  24V port is OFF when the power is turned ON.B
• Solutions: 1. Connector disconnection/open circuit of the Reader Power Supply. 2. Failure of power supply.

• Code: E227-0002
• Description: Power supply (24V) error
  24V port is OFF when a job is started.
• Solutions: 1. Connector disconnection/open circuit of the Reader Power Supply. 2. Failure of power supply.

• Code: E227-0003
• Description: Power supply (24V) error
  24V port is OFF when a job is ended.
• Solutions: 1. Connector disconnection/open circuit of the Reader Power Supply. 2. Failure of power supply

• Code: E227-0004
• Description: Power supply (24V) error
  24V port is OFF when loading.
• Solutions: 1. Connector disconnection/open circuit of the Reader Power Supply. 2. Failure of power supply.

• Code: E227-0101
• Description: Power supply (24V) error
  24V port is OFF when the power of DADF is turned ON.
• Solutions: 1. Connection error between the DADF Driver PCB (PCB1) and the Reader Controller PCB (PCB1). 2. Connector disconnection/open circuit of the Reader Power Supply. 3. Failure of power supply.

• Code: E227-0102
• Description: Power supply (24V) error
  24V port is OFF when a job is started in the DADF.
• Solutions: 1. Connection error between the DADF Driver PCB (PCB1) and the Reader Controller PCB (PCB1). 2. Connector disconnection/open circuit of the Reader Power Supply. 3. Failure of power supply.

• Code: E227-0103
• Description: Power supply (24V) error
  24V port is OFF when a job is ended in the DADF.
• Solutions: 1. Connection error between the DADF Driver PCB (PCB1) and the Reader Controller PCB (PCB1). 2. Connector disconnection/open circuit of the Reader Power Supply. 3. Failure of power supply.

• Code: E240-0000
• Description: Communication error between Main Controller and DC Controller
  Communication error occurs between the CPU of the Main Controller PCB and the DC Controller PCB (PCB1).
• Solutions: 1. Check the connection of the Main Controller PCB and the DC Controller PCB (PCB1). Main Controller side: J712, DC Controller side: J442 2. Replace the DC Controller PCB (PCB1). 3. Replace the Main Controller PCB.

• Code: E240-0001
• Description: 3 minutes passed with pickup request waiting status
  It was detected that 3 minutes passed with pickup request waiting status.
• Solutions: 1. Check the connection of the Connector. 2. Check the connection of the Sub PCB in the Main Controller PCB 1 Box. 3. Check the connections of the DC Controller PCB and the Main Controller PCB 1. Replace the PCB(s) if necessary.

• Code: E240-0002
• Description: 3 minutes passed with image output request waiting status
  It was detected that 3 minutes passed with image output request waiting status.
• Solutions: 1. Check the connection of the Connector. 2. Check the connection of the Sub PCB in the Main Controller PCB 1 Box. 3. Check the connections of the DC Controller PCB and the Main Controller PCB 1. Replace the PCB(s) if necessary.

• Code: E240-0003
• Description: Software sequence error after the jam
  A software sequence error (engine bug) was detected after the jam.?
• Solutions: 1. Check the connection of the Connector. 2. Check the connection of the Sub PCB in the Main Controller PCB 1 Box. 3. Check the connections of the DC Controller PCB and the Main Controller PCB 1. Replace the PCB(s) if necessary.

• Code: E246
• Description: System error
• Solutions: Contact to the sales companies.

• Code: E247
• Description: System error
• Solutions: Contact to the sales companies.

• Code: E248-0000
• Description: SRAM error
  SRAM check error when the power is turned ON.
• Solutions: Main Controller PCB 2.

• Code: E248-0001
• Description: EEPROM error
  An error when EEPROM power for the Reader Controller PCB (PCB1) is turned ON.
• Solutions: Failure of the Reader Controller PCB (PCB1).

• Code: E248-0002
• Description: EEPROM error
  EEPROM writing error for the Reader Controller PCB (PCB1).
• Solutions: Failure of the Reader Controller PCB (PCB1).

• Code: E248-0003
• Description: EEPROM error
  Reading error after writing to EEPROM for the Reader Controller PCB (PCB1).
• Solutions: Failure of the Reader Controller PCB (PCB1).

• Code: E263-0000
• Description: Error in Current Sensor reference voltage generation
  The reference voltage is not within the range of reference value.
• Solutions: 1. Check the connection between the AC Driver PCB and the Main Driver PCB (connector disconnection, open circuit, short circuit of harness). AC Driver side: J615, Main Driver side: J103 2. Replace the AC Driver PCB. 3. Replace the Main Driver PCB (PCB2).

• Code: E263-0001
• Description: Current Sensor error
  An error is detected in the value of the Current Sensor (SE601) (the value remains at the upper limit).
• Solutions: 1. Check the connection between the AC Driver PCB and the Main Driver PCB (connector disconnection, open circuit, short circuit of harness). AC Driver side: J615, Main Driver side: J103 2. Replace the AC Driver PCB. 3. Replace the Main Driver PCB (PCB2).

• Code: E263-0002
• Description: Current Sensor error
  An error is detected in the value of the Current Sensor (SE601) (the value remains at the lower limit).
• Solutions: 1. Check the connection between the AC Driver PCB and the Main Driver PCB (connector disconnection, open circuit, short circuit of harness). AC Driver side: J615, Main Driver side: J103 2. Replace the AC Driver PCB. 3. Replace the Main Driver PCB (PCB2).

• Code: E263-0003
• Description: Error in Current Sensor accuracy
  The value of the Current Sensor (SE601) is not within the range of reference value.
• Solutions: 1. Check the connection between the AC Driver PCB and the Main Driver PCB (connector disconnection, open circuit, short circuit of harness). AC Driver side: J615, Main Driver side: J103 2. Replace the AC Driver PCB. 3. Replace the Main Driver PCB (PCB2).

• Code: E270-0001
• Description: Error in paper front vertical scanning synchronous signal
  Vertical scanning synchronous signal (VSYNC) is not sent appropriately from the CMOS PCB (Scanner Unit (Paper Front)), so the image error occurs or the operation stops abnormally.
• Solutions: 1. Connector disconnection/open circuit of the Scanner Unit (Reader). 2. Connector disconnection/open circuit of the Reader Controller PCB (PCB1). 3. Failure of the Scanner Unit (Reader). 4. Failure of the Reader Controller PCB (PCB1).

• Code: E270-0002
• Description: Error in horizontal scanning/vertical scanning synchronous signal
  Due to the horizontal scanning synchronous signal (HSYNC) error, the vertical scanning synchronous signal (VSYNC) is not sent, so the image error occurs or the operation stops abnormally.
• Solutions: 1. Connector disconnection/open circuit of the Scanner Unit (Reader/DADF). 2. Connector disconnection/open circuit of the Reader Controller PCB (PCB1). 3. Failure of the Scanner Unit (Reader/DADF). 4. Failure of the Reader Controller PCB (PCB1).

• Code: E270-0101
• Description: Error in paper back vertical scanning synchronous signal
  Vertical scanning synchronous signal (VSYNC) is not sent appropriately from the CMOS PCB (Scanner Unit (Paper Back)), so the image error occurs or the operation stops abnormally.
• Solutions: 1. Connector disconnection/open circuit of the Scanner Unit (DADF). 2. Connector disconnection/open circuit of the Reader Controller PCB (PCB1). 3. Failure of the Scanner Unit (DADF). 4. Failure of the Reader Controller PCB (PCB1).

• Code: E280-0001
• Description: Communication error between Reader Controller PCB (PCB1) and Scanner Unit (Reader)
  Within the specified period of time, communication between the Reader Controller PCB and Scanner Unit (Paper Front) is not started.
• Solutions: 1. Connector disconnection/open circuit of the Scanner Unit (Reader). 2. Connector disconnection/open circuit of the Reader Controller PCB (PCB1). 3. Failure of the Scanner Unit (Reader). 4. Failure of the Reader Controller PCB (PCB1).

• Code: E280-0101
• Description: Communication error between Reader Controller PCB (PCB1) and Scanner Unit (DADF)
  Within the specified period of time, communication between the Reader Controller PCB and Scanner Unit (Paper Back) is not started.
• Solutions: 1. Connector disconnection/open circuit of the Scanner Unit (DADF). 2. Connector disconnection/open circuit of the Reader Controller PCB (PCB1). 3. Failure of the Scanner Unit (DADF). 4. Failure of the Reader Controller PCB (PCB1).

• Code: E301-0001
• Description: Paper front light intensity NG
  Light intensity is below the reference level at paper front shading.
• Solutions: Failure of the Scanner Unit (Reader).

• Code: E301-0101
• Description: Paper back light intensity NG
  Light intensity is below the reference level at paper back shading.
• Solutions: Failure of the Scanner Unit (DADF).

• Code: E302-0001
• Description: Error in paper front shading.
  Error in shading RAM access, or the shading value is either below or higher than the reference level.
• Solutions: 1. Connector disconnection/open circuit of the Scanner Unit (Reader). 2. Connector disconnection/open circuit of the Reader Controller PCB (PCB1). 3. Failure of the Scanner Unit (Reader). 4. Failure of the Reader Controller PCB (PCB1).

• Code: E302-0101
• Description: Error in paper back shading
  Error in shading RAM access, or the shading value is either below or higher than the reference level.
• Solutions: 1. Connector disconnection/open circuit of the Scanner Unit (DADF). 2. Connector disconnection/open circuit of the Reader Controller PCB (PCB1). 3. Operation error of the Glass Shift Motor (M9). 4. Failure of the Scanner Unit (DADF). 5. Failure of the Reader Controller PCB (PCB1).

• Code: E315
• Description: Codec error
• Solutions:

• Code: E350
• Description: System error
• Solutions: Contact to the sales companies.

• Code: E351-0000
• Description: Main Controller PCB 2 communication error
  Main Controller PCB 2 communication error.
• Solutions: 1. Disconnect and then connect the connector of the Main Controller PCB 2. 2. Replace the Main Controller PCB 2.

• Code: E354
• Description: System error
• Solutions: Contact to the sales companies.

• Code: E355
• Description: System error
• Solutions: Contact to the sales companies.

• Code: E400-0001
• Description: Communication error between Reader Controller PCB (PCB1) and DADF
  Reception error occurs at the time of communication between the Reader Controller PCB and the DADF
• Solutions: 1. Connection error between the DADF Driver PCB (PCB1) and the Reader Controller PCB (PCB1). 2. Failure of the DADF Driver PCB (PCB1). 3. Failure of the Reader Controller PCB (PCB1).

• Code: E400-0002
• Description: Communication error between Reader Controller PCB (PCB1) and DADF
  Reception error occurs at the time of communication between the Reader Controller PCB and the DADF.
• Solutions: 1. Connection error between the DADF Driver PCB (PCB1) and the Reader Controller PCB (PCB1). 2. Failure of the DADF Driver PCB (PCB1). 3. Failure of the Reader Controller PCB (PCB1).

• Code: E401-0001
• Description: Pickup Roller Unit lifting error
  The level of the Pickup Roller Unit Lifter HP Sensor (SR12) does not change within the specified period of time although the Pickup Roller Unit Lifter Motor (M10) is driven.
• Solutions: 1. Connector disconnection/open circuit of the Pickup Roller Unit Lifter HP Sensor (SR12). 2. Connector disconnection/open circuit of the Pickup Roller Unit Lifter Motor (M10). 3. Failure of the Pickup Roller Unit Lifter HP Sensor (SR12). 4. Failure of the Pickup Roller Unit Lifter Motor (M10).

• Code: E401-0002
• Description: Pickup Roller Unit lifting error
  The level of the Pickup Roller Unit Lifter HP Sensor (SR12) does not change within the specified period of time although the Pickup Roller Unit Lifter Motor (M10) is driven.
• Solutions: 1. Connector disconnection/open circuit of the Pickup Roller Unit Lifter HP Sensor (SR12). 2. Connector disconnection/open circuit of the Pickup Roller Unit Lifter Motor (M10). 3. Failure of the Pickup Roller Unit Lifter HP Sensor (SR12). 4. Failure of the Pickup Roller Unit Lifter Motor (M10).

• Code: E407-0001
• Description: Tray Lifter Motor (M8) error
  The Tray HP Sensor (SR13) is not turned ON or OFF within the specified period of time although the Tray Lifter Motor (M8) is driven.
• Solutions: 1. Connector disconnection/open circuit of the Tray HP Sensor (SR13). 2. Connector disconnection/open circuit of the Tray Lifter Motor (M8). 3. Failure of the Tray HP Sensor (SR13). 4. Failure of the Tray Lifter Motor (M8).

• Code: E407-0002
• Description: Tray Lifter Motor (M8) error
  The Paper Surface Sensor (SR6) is not turned ON within the specified period of time although the Tray Lifter Motor (M8) is driven.
• Solutions: 1. Connector disconnection/open circuit of the Paper Surface Sensor (SR6). 2. Connector disconnection/open circuit of the Tray Lifter Motor (M8). 3. Failure of the Paper Face Sensor (SR6). 4. Failure of the Tray Lifter Motor (M8).

• Code: E413-0001
• Description: DADF Disengagement Motor 1 (M6) error
  The DADF Disengagement HP Sensor 1 (SR15) is not turned ON within the specified period of time although the DADF Disengagement Motor 1 (M6) is driven.
• Solutions: 1. Connector disconnection/open circuit of the Disengagement HP Sensor 1 (SR15). 2. Connector disconnection/open circuit of the Disengagement Motor 1 (M6). 3. Failure of the Disengagement HP Sensor 1 (SR15). 4. Failure of the Disengagement Motor 1 (M6). 5. Failure of the DADF Driver PCB (PCB1).

• Code: E413-0002
• Description: DADF Disengagement Motor 1 (M6) error
  The DADF Disengagement HP Sensor 1 (SR15) is not turned OFF within the specified period of time although the DADF Disengagement Motor 1 (M6) is driven.
• Solutions: 1. Connector disconnection/open circuit of the Disengagement HP Sensor 1 (SR15). 2. Connector disconnection/open circuit of the Disengagement Motor 1 (M6). 3. Failure of the Disengagement HP Sensor 1 (SR15). 4. Failure of the Disengagement Motor 1 (M6). 5. Failure of the DADF Driver PCB (PCB1).

• Code: E413-0011
• Description: DADF Disengagement Motor 2 (M7) error
  The DADF Disengagement HP Sensor 2 (SR16) is not turned ON within the specified period of time although the DADF Disengagement Motor 2 (M7) is driven.
• Solutions: 1. Connector disconnection/open circuit of the Disengagement HP Sensor 2 (SR16). 2. Connector disconnection/open circuit of the Disengagement Motor 2 (M7). 3. Failure of the Disengagement HP Sensor 2 (SR16). 4. Failure of the Disengagement Motor 2 (M7). 5. Failure of the DADF Driver PCB (PCB1).

• Code: E413-0012
• Description: DADF Disengagement Motor 2 (M7) error
  The DADF Disengagement HP Sensor 2 (SR16) is not turned OFF within the specified period of time although the DADF Disengagement Motor 2 (M7) is driven.
• Solutions: 1. Connector disconnection/open circuit of the Disengagement HP Sensor 2 (SR16). 2. Connector disconnection/open circuit of the Disengagement Motor 2 (M7). 3. Failure of the Disengagement HP Sensor 2 (SR16). 4. Failure of the Disengagement Motor 2 (M7). 5. Failure of the DADF Driver PCB (PCB1).

• Code: E423-0001
• Description: DADF SDRAM error
  SDRAM access error.
• Solutions: Error in SDRAM (video image memory) on the Reader Controller PCB (PCB1).

• Code: E423-0002
• Description: DADF SDRAM erroror.
  SDRAM Verify error.
• Solutions: Error in SDRAM (video image memory) on the Reader Controller PCB (PCB1).

• Code: E490-0001
• Description: Different DADF model error
  Not proper DADF is installed.
• Solutions: 1. Installed DADF is a different model. 2. Failure of the Reader Controller PCB (PCB1). 3. Failure of the DC Controller PCB. 4. Failure of the Main Controller PCB.

• Code: E500-0000
• Description: Communication error (Finisher-E1)
  The communication with the host machine is interrupted.
• Solutions: 1. The Finisher Controller PCB is faulty. 2. The host machine DC Controller PCB is faulty.

• Code: E503-0002
• Description: Communication error (Finisher-E1)
  The communication with the Saddle Stitcher is interrupted.
• Solutions: 1. The wiring between the Finisher Controller PCB and Saddle Controller PCB is faulty. 2. The Finisher Controller PCB is faulty. 3. The Saddle Stitcher Controller PCB is faulty.

• Code: E503-0003
• Description: Communication error (Finisher-E1/External 2 Hole Puncher)
  The communication with the Puncher unit is interrupted.
• Solutions: 1. The wiring between the Finisher Controller PCB and host machine DC Controller PCB is faulty. 2. The Punch Controller PCB is faulty. 3. The Finisher Controller PCB is faulty. 4. The host machine DC Controller PCB is faulty.

• Code: E503-0004
• Description: A. Communication error (Finisher-E1) B. Communication error with Insertion Unit (Document Insertion Unit-L1) C. Communication error with Insertion Unit (Document Insertion/Folding Unit-H1)
  A. The communication with the Inserter or the Paper Folding Unit is interrupted. B. Failed communication for 3 consecutive times. C. Failed communication for 3 consecutive times.
• Solutions: A-1. The wiring between the Finisher Controller PCB and host machine Controller PCB is faulty. A-2. The Finisher Controller PCB is faulty. A-3. The host machine Controller PCB is faulty. B-1. Inserter Controller PCB is faulty. B-2. Disconnection of communication cable B-3. Connector on the Inserter Controller PCB is disconnected. C-1. Folder Controller PCB is faulty. C-2. Disconnection of communication cable C-3. Connector on the DC Controller PCB is disconnected.

• Code: E505-0001
• Description: Finisher back-up RAM (EEPROM) error (Finisher-D1/E1)
  The checksum for the EEPROM data has an error. (The value written in EEPROM and the value extracted from EEPROM doesn’t conform.)
• Solutions: The Finisher Controller PCB is faulty.

• Code: E505-0002
• Description: EEPROM error (External 2 Hole Puncher)
  The checksum for the EEPROM data has an error.
• Solutions: The Punch Controller PCB is faulty.

• Code: E505-0003
• Description: A. EEPROM error with the Insertion Unit (failed data reading/ writing) (Document Insertion Unit-L1) B. EEPROM error with the Insertion Unit (failed data reading/ writing) (Document Insertion/Folding Unit-H1)
  A. The checksum for the EEPROM data has an error. B. Data failed to be read properly.
• Solutions: A. The Insertion Unit Controller PCB is faulty. B. Folder Controller PCB is faulty.

• Code: E514-8001
• Description: Rear end assist home position error (Finisher-E1)
  The stapler does not leave the rear end assist home position when the Rear Eend Assist Motor has been driven for 3 seconds.
• Solutions: 1. The Rear End Assist Home Position Sensor (PI109) is faulty. 2. The wiring between the Finisher Controller PCB and Rear End Assist Motor is faulty. 3. The end assist mechanism is faulty. 4. The Rear End Assist Motor (M109) is faulty. 5. The Finisher Controller PCB is faulty.

• Code: E514-8002
• Description: Rear end assist home position error (Finisher-E1)
  The stapler does not return to the rear end assist home position when the Rear End Assist Motor has been driven for 3 seconds.m.)
• Solutions: 1. The Rear End Assist Home Pposition Sensor (PI109) is faulty. 2. The wiring between the Finisher Controller PCB and Rear End Assist Motor is faulty. 3. The end assist mechanism is faulty. 4. The Rear End Assist Motor (M109) is faulty. 5. The Finisher Controller PCB is faulty.

• Code: E518-8001
• Description: Error in Folding Feed Motor lock (Document Insertion/Folding Unit-H1)
  The Folding Feed Motor (M5) lock signal has been detected for more than the specified time.
• Solutions: 1. Connector of the Folding Feed Motor (M5) is disconnected. 2. Folding Feed Motor (M5) is faulty.

• Code: E519-0002
• Description: Gear change home position error (Finisher-E1)
  The Gear Change Hhome Position Sensor does not turn ON when the Gear Change Motor has been driven for 387 pulses.
• Solutions: 1. The Gear Change Home Position Sensor (PI117) is faulty. 2. The wiring between the Finisher Controller PCB and Gear Change Motor is faulty. 3. The gear change mechanism is faulty. 4. The Gear Change Motor (M110) is faulty. 5. The Finisher Controller PCB is faulty.

• Code: E519-8001
• Description: Gear change home position error (Finisher-E1)
  The Gear Change Home Position Sensor does not turn OFF when the Gear Change Motor has been driven for 387 pulses.
• Solutions: 1. The Gear Change Home Position Sensor (PI117) is faulty. 2. The wiring between the Finisher Controller PCB and Gear Change Motor is faulty. 3. The gear change mechanism is faulty. 4. The Gear Change Motor (M110) is faulty. 5. The Finisher Controller PCB is faulty.

• Code: E530-8001
• Description: Front aligning plate home position error (Finisher-E1)
  The aligning plate does not leave the Aligning Plate Front Home Position Sensor when the Alignment Plate Front Motor has been driven for 4 seconds.
• Solutions: 1. The Front Aligning Plate Home Position Sensor (PI106) is faulty. 2. The wiring between the Finisher Controller PCB and Front Aligning Plate Motor is faulty. 3. The front aligning plate is faulty. 4. The Front Aligning Plate Motor (M103) is faulty. 5. The Finisher Controller PCB is faulty.

• Code: E530-8002
• Description: Front aligning plate home position error (Finisher-E1)
  The aligning plate does not return to aligning plate front home position Sensor when the alignment plate front Motor has been driven for 4 seconds.
• Solutions: 1. The front Aligning Plate Home Position Sensor (PI106) is faulty. 2. The wiring between the Finisher Controller PCB and front aligning plate Motor is faulty. 3. The front aligning plate is faulty. 4. The front aligning plate Motor (M103) is faulty. 5. The Finisher Controller PCB is faulty.

• Code: E531-8001
• Description: Staple home position error (Finisher-E1)
  The Stapler does not leave the staple home position when the Staple Motor has been driven for 0.4 sec.
• Solutions: 1. The wiring between the Finisher Controller PCB and Stapler is faulty. 2. The Stapler is faulty. 3. The Finisher Controller PCB is faulty.

• Code: E531-8002
• Description: Staple home position error (Finisher-E1)
  The Stapler does not return to the staple home position when the Staple Motor has been driven for 0.4 sec.
• Solutions: 1. The wiring between the Finisher Controller PCB and Stapler is faulty. 2. The Stapler is faulty. 3. The Finisher Controller PCB is faulty.

• Code: E532-8001
• Description: Stapler shift home position error (Finisher-E1)
  The Stapler does not leave the stapler shift home pposition when the Stapler Shift Motor hasbeen driven for 5 seconds.
• Solutions: 1. The Stapler Drive Home Position Sensor (PI110) is faulty. 2. The wiring between the Finisher Controller PCB and Stapler Shift Motor is faulty. 3. The stapler shift base is faulty. 4. The Stapler Shift Motor (M105) is faulty. 5. The Finisher Controller PCB is faulty.

• Code: E532-8002
• Description: Stapler shift home position error (Finisher-E1)
  The Stapler does not return to the stapler shift home position when the Stapler Shift Motor has been driven for 20 seconds.
• Solutions: 1. The Stapler Drive Home Position Sensor (PI110) is faulty. 2. The wiring between the Finisher Controller PCB and Stapler Shift Motor is faulty. 3. The stapler shift base is faulty. 4. The Stapler Shift Motor (M105) is faulty. 5. The Finisher Controller PCB is faulty.

• Code: E535-8001
• Description: Swing home position error (Finisher-E1)
  The Stapler does not leave the swing home position when the Swing Motor has been driven for 3 seconds.
• Solutions: 1. The Swing Home Position Sensor (PI105) is faulty. 2. The wiring between the Finisher Controller PCB and Swing Motor is faulty. 3. The swing mechanism is faulty. 4. The Swing Motor (M106) is faulty. 5. The Finisher Controller PCB is faulty.

• Code: E535-8002
• Description: Swing home position error (Finisher-E1)
  The Stapler does not return to the swing home position when the Swing Motor has bee driven for 3 seconds.
• Solutions: 1. The Swing Home Position Sensor (PI105) is faulty. 2. The wiring between the Finisher Controller PCB and Swing Motor is faulty. 3. The swing mechanism is faulty. 4. The Swing Motor (M106) is faulty. 5. The Finisher Controller PCB is faulty.

• Code: E537-8001
• Description: Rear aligning plate home position error (Finisher-E1)
  The aligning plate does not leave the Aligning Plate Rear Home Position Sensor when the Alignment Plate Rear Motor has been driven for 4 seconds.
• Solutions: 1. The Aligning Plate Rear Home Position Sensor (PI107) is faulty. 2. The wiring between the Finisher Controller PCB and Aligning Plate Rear Motor is faulty. 3. The rear aligning plate is faulty. 4. The Rear Aligning Plate Motor (M104) is faulty. 5. The Finisher Controller PCB is faulty.

• Code: E537-8002
• Description: Rear aligning plate home position error (Finisher-E1)
  The aligning plate does not return to Aligning Plate Rear Home Position Sensor when the Alignment Plate Rear Motor has been driven for 4 seconds.
• Solutions: 1. The Aligning Plate Rear Home Position Sensor (PI107) is faulty. 2. The wiring between the Finisher Controller PCB and Aligning Plate Rear Motor is faulty. 3. The rear aligning plate is faulty. 4. The Rear Aligning Plate Motor (M104) is faulty. 5. The Finisher Controller PCB is faulty.

• Code: E540-8001
• Description: Tray 1 time out error (Finisher-E1)
  1. If the tray does not return to home position when the Tray 1 Shift Motor is driven for 25 seconds. 2. If the tray does not move to other area when Tray 1 Shift Motor is driven for 5 seconds.
• Solutions: 1. The Tray 1 Shift Area Sensor PCB is faulty. 2. The wiring between the Finisher Controller PCB and Tray 1 Shift Motor is faulty. 3. The tray up/down mechanism is faulty. 4. The Tray 1 Shift Motor (M107) is faulty. 5. The Finisher Controller PCB is faulty.

• Code: E540-8002
• Description: Tray 1 shift area error (Finisher-E1)
  1. The dangerous area is reached before the Tray 1 Paper Surface Sensor detects paper surface during the paper surface detection operation. 2. A discontinuous area is detected during tray operation.
• Solutions: 1. The Tray 1 Shift Area Sensor PCB is faulty. 2. The wiring between the Finisher Controller PCB and Tray 1 Shift Motor is faulty. 3. The tray up/down mechanism is faulty. 4. The Tray 1 Shift Motor (M107) is faulty. 5. The Finisher Controller PCB is faulty.

• Code: E540-8003
• Description: Swing Guide Switch/Staple Safety Switch error (Finisher-E1)
  The swing guide switch or staple safety switch is activated while the tray is operating.
• Solutions: 1. The Tray 1 Shift Area Sensor PCB is faulty. 2. The wiring between the Finisher Controller PCB and Tray 1 Shift Motor is faulty. 3. The tray up/down mechanism is faulty. 4. The Tray 1 Shift Motor (M107) is faulty. 5. The Finisher Controller PCB is faulty.

• Code: E540-8004
• Description: The Tray 1 Shift Motor clock error (Finisher-E1)
  The FG input cannot be detected when the Tray 1 Shift Motor has been driven for 0.2 second.
• Solutions: 1. The Tray 1 Shift Area Sensor PCB is faulty. 2. The wiring between the Finisher Controller PCB and Tray 1 Shift Motor is faulty. 3. The tray up/down mechanism is faulty. 4. The Tray 1 Shift Motor (M107) is faulty. 5. The Finisher Controller PCB is faulty

• Code: E540-8005
• Description: The Tray 1 Shift Motor speed error (Finisher-E1)
  The lock detection signal turns OFF 150 msec after the lock detection signal turned ON.
• Solutions: 1. The Tray 1 Shift Area Sensor PCB is faulty. 2. The wiring between the Finisher Controller PCB and Tray 1 Shift Motor is faulty. 3. The tray up/down mechanism is faulty. 4. The Tray 1 Shift Motor (M107) is faulty. 5. The Finisher Controller PCB is faulty.

• Code: E540-8006
• Description: The Tray 1 Shift Motor acceleration error (Finisher-E1)
  The lock detection signal does not turn ON when the Tray 1 Shift Motor has been driven for 1 second.
• Solutions: 1. The Tray 1 Shift Area Sensor PCB is faulty. 2. The wiring between the Finisher Controller PCB and Tray 1 Shift Motor is faulty. 3. The tray up/down mechanism is faulty. 4. The Tray 1 Shift Motor (M107) is faulty. 5. The Finisher Controller PCB is faulty.

• Code: E540-8007
• Description: The Tray 1 Shift Motor error (Finisher-E1)
  The lock detection signal does not turn OFF when the Tray 1 Shift Motor is at a stop.
• Solutions: 1. The Tray 1 Shift Area Sensor PCB is faulty. 2. The wiring between the Finisher Controller PCB and Tray 1 Shift Motor is faulty. 3. The tray up/down mechanism is faulty. 4. The Tray 1 Shift Motor (M107) is faulty. 5. The Finisher Controller PCB is faulty.

• Code: E542-8001
• Description: Tray 1 time out error (Finisher-E1)
  1. If the tray does not return to home position when the Tray 1 Shift Motor is driven for 25 seconds. 2. If the tray does not move to other area when Tray 2 Shift Motor is driven for 5 seconds.
• Solutions: 1. The Tray 2 shift area Sensor PCB is faulty. 2. The wiring between the Finisher Controller PCB and Tray 2 Shift Motor is faulty. 3. The tray up/down mechanism is faulty. 4. The Tray 2 shift Motor (M105) is faulty. 5. The Finisher Controller PCB is faulty.

• Code: E542-8002
• Description: Tray 2 shift area error (Finisher-E1)
  1. The upper limit area is reached before the Tray 2 Paper Surface Sensor 1 detects the paper surface during paper surface detection operation. 2. A discontinuous area is detected during tray operation. 3. During evacuation operation, arrival at the area beyond the Tray 2 Paper Surface Sensor 2 is detected before this Sensor detects paper surface.
• Solutions: 1. The Tray 2 Shift Area Sensor PCB is faulty. 2. The wiring between the Finisher Controller PCB and Tray 2 Shift Motor is faulty. 3. The tray up/down mechanism is faulty. 4. The Tray 2 Shift Motor (M105) is faulty. 5. The Finisher Controller PCB is faulty.

• Code: E542-8004
• Description: The Tray 2 Shift Motor clock error (Finisher-E1)
  The FG input cannot be detected when the Tray 2 Shift Motor has been driven for 0.2 second.
• Solutions: 1. The Tray 2 Shift Area Sensor PCB is faulty. 2. The wiring between the Finisher Controller PCB and Tray 2 Shift Motor is faulty. 3. The tray up/down mechanism is faulty. 4. The Tray 2 Shift Motor (M105) is faulty. 5. The Finisher Controller PCB is faulty.

• Code: E542-8005
• Description: The Tray 2 Shift Motor speed error (Finisher-E1)
  The lock detection signal turns OFF 150 msec after the lock detection signal turned ON.
• Solutions: 1. The Tray 2 Shift Area Sensor PCB is faulty. 2. The wiring between the Finisher Controller PCB and Tray 2 Shift Motor is faulty. 3. The tray up/down mechanism is faulty. 4. The Tray 2 Shift Motor (M105) is faulty. 5. The Finisher Controller PCB is faulty.

• Code: E542-8006
• Description: The Tray 2 Shift Motor acceleration error (Finisher-E1)
  The lock detection signal does not turn ON when the Tray 2 Shift Motor has been driven for 1 second.
• Solutions: 1. The Tray 2 Shift Area Sensor PCB is faulty. 2. The wiring between the Finisher Controller PCB and Tray 2 Shift Motor is faulty. 3. The tray up/down mechanism is faulty. 4. The Tray 2 Shift Motor (M105) is faulty. 5. The Finisher Controller PCB is faulty.

• Code: E542-8007
• Description: The Tray 2 Shift Motor error (Finisher-E1)
  The lock detection signal does not turn OFF when the Tray 2 Shift Motor is at a stop.
• Solutions: 1. The Tray 2 Shift Area Sensor PCB is faulty. 2. The wiring between the Finisher Controller PCB and Tray 2 Shift Motor is faulty. 3. The tray up/down mechanism is faulty. 4. The Tray 2 Shift Motor (M105) is faulty. 5. The Finisher Controller PCB is faulty.

• Code: E551-0011
• Description: Error in the Power Supply Fan of the Insertion Unit
  The loch signal is detected for the specified times while the fan operates.
• Solutions: 1. The connector of the Fan (F1) is disconnected. 2. The wiring of the Fan (F1) is faulty. 3. The Fan (F1) is faulty. 4. The Insertion Unit Controller PCB is faulty.

• Code: E551-0021
• Description: Error in the Power Supply Fan of the Paper Folding Unit
  The loch signal is detected for the specified times while the fan operates.
• Solutions: 1. The connector of the Fan (F1) is disconnected. 2. The wiring of the Fan (F1) is faulty. 3. The Fan (F1) is faulty. 4. The Paper Folding Unit Controller PCB is faulty.

• Code: E562-8001
• Description: Error in Slowing Timing Sensor (Document Insertion/Folding Unit-H1)
  The receiving-light intensity failed to be within the threshold although the emitting-light intensity is adjusted to be within the threshold when adjusting the Sensor.
• Solutions: 1. Connector of the Slowing Timing Sensor (S24) is disconnected. 2. Slowing Timing Sensor (S24) is faulty.

• Code: E562-8002
• Description: Error in Disengagement Timing Sensor (Document Insertion/ Folding Unit-H1).
  The receiving-light intensity failed to be within the threshold although the emitting-light intensity is adjusted to be within the threshold when adjusting the Sensor.
• Solutions: 1. Connector of the Disengagement Timing Sensor (S21) is disconnected. 2. Disengagement Timing Sensor (S21) is faulty.

• Code: E562-8003
• Description: Error in Folding Position Accuracy Sensor (Document Insertion/Folding Unit-H1)
  The receiving-light intensity failed to be within the threshold although the emitting-light intensity is adjusted to be within the threshold when adjusting the Sensor.
• Solutions: 1. Connector of the Folding Position Accuracy Sensor (S23) is disconnected. 2. Folding Position Accuracy Sensor (S23) is faulty.

• Code: E562-8004
• Description: Error in the Upper Stopper HP Sensor (Document Insertion/ Folding Unit-H1)
  1. Connector of the Upper Stopper HP Sensor (S16) is disconnected. 2. Upper Stopper HP Sensor (S16) is faulty.
• Solutions: The receiving-light intensity failed to be within the threshold although the emitting-light intensity is adjusted to be within the threshold when adjusting the Sensor.

• Code: E569-8001
• Description: Upper Stopper Motor of Paper Folding Unit failed to go through HP (Document Insertion/Folding Unit-H1)
  The Upper Stopper HP Sensor failed to be OFF despite the drive of specified pulse in the case that the Upper Stopper Motor started to be driven while the Upper Stopper HP Sensor was ON.
• Solutions: 1. Connector of the Upper Stopper Motor (M7) is disconnected. 2. Upper Stopper Motor (M7) is faulty. 3. Connector of the Upper Stopper HP Sensor (S16) is disconnected. 4. Upper Stopper HP Sensor (S16) is faulty.

• Code: E569-8002
• Description: Upper Stopper Motor of Paper Folding Unit failed to return to HP (Document Insertion/Folding Unit-H1)
  The Upper Stopper HP Sensor failed to be ON despite the drive of specified pulse in the case that the Upper Stopper Motor started to be driven while the Upper Stopper HP Sensor was OFF.
• Solutions: 1. Connector of the Upper Stopper Motor (M7) is disconnected. 2. Upper Stopper Motor (M7) is faulty. 3. Connector of the Upper Stopper HP Sensor (S16) is disconnected. 4. Upper Stopper HP Sensor (S16) is faulty.

• Code: E56A-8001
• Description: C-fold Stopper Motor of Paper Folding Unit failed to go through HP (Document Insertion/Folding Unit-H1)
  The C-fold Stopper Motor HP Sensor failed to be OFF despite the drive of specified pulse in the case that the C-fold Stopper Motor started to be driven while the C-fold Stopper Motor HP Sensor was ON.
• Solutions: 1. Connector of the C-fold Stopper Motor (M8) is disconnected. 2. C-fold Stopper Motor (M8) is faulty. 3. Connector of the C-fold Stopper HP Sensor (S17) is disconnected. 4. C-fold Stopper HP Sensor (S17) is faulty.

• Code: E56A-8002
• Description: C-fold Stopper Motor of Paper Folding Unit failed to return to HP (Document Insertion/Folding Unit-H1)
  The C-fold Stopper Motor HP Sensor failed to be ON despite the drive of specified pulse in the case that the C-fold Stopper Motor started to be driven while the C-fold Stopper Motor HP Sensor was OFF.
• Solutions: 1. Connector of the C-fold Stopper Motor (M8) is disconnected. 2. C-fold Stopper Motor (M8) is faulty. 3. Connector of the C-fold Stopper HP Sensor (S17) is disconnected. 4. C-fold Stopper HP Sensor (S17) is faulty.

• Code: E56B-8001
• Description: C-fold Tray Motor of Paper Folding Unit failed to go through HP (Document Insertion/Folding Unit-H1)
  The C-fold Tray Motor Sensor failed to be OFF despite the drive of specified pulse in the case that the C-fold Tray Motor started to be driven while the C-fold Tray Motor Sensor was ON.
• Solutions: 1. Connector of the C-fold Tray Motor (M6) is disconnected 2. C-fold Tray Motor (M6) is faulty 3. Connector of the C-fold Tray Motor Sensor (S19) is disconnected 4. C-fold Tray Motor Sensor (S19) is faulty

• Code: E56B-8002
• Description: Folding Tray Motor of Paper Folding Unit failed to return to HP (Document Insertion/Folding Unit-H1)
  The C-fold Tray Motor Sensor failed to be ON despite the drive of specified pulse in the case that the C-fold Tray Motor started to be driven while the C-fold Tray Motor Sensor was OFF.enso
• Solutions: 1. Connector of the C-fold Tray Motor (M6) is disconnected. 2. C-fold Tray Motor (M6) is faulty. 3. Connector of the C-fold Tray Motor Sensor (S19) is disconnected. 4. C-fold Tray Motor Sensor (S19) is faulty.

• Code: E584-0002
• Description: Shutter home position error (Finisher-E1)
  The stapler does not return to the shutter home position when the Stack Ejection Motor has been driven for 3 seconds.
• Solutions: 1. The Shutter Home Position Sensor (PI113) is faulty. 2. The wiring between the Finisher Controller PCB and Stack Ejection Motor, and between the Finisher Controller PCB and Shutter Clutch is faulty. 3. The shutter mechanism is faulty. 4. The Stack Ejection Motor (M102), Shutter Clutch (CL101), ang Stack Ejection Lower Roller Clutch (CL102) is faulty. 5. The Finisher Controller PCB is faulty.

• Code: E584-8001
• Description: Shutter home position error (Finisher-E1)
  The stapler does not leave the shutter home position when the Stack Ejection Motor has been driven for 3 seconds.
• Solutions: 1. The Shutter Home Position Sensor (PI113) is faulty. 2. The wiring between the Finisher Controller PCB and Stack Ejection Motor, and between the Finisher Controller PCB and Shutter Clutch is faulty. 3. The shutter mechanism is faulty. 4. The Stack Ejection Motor (M102), Shutter Clutch (CL101), ang Stack Ejection Lower Roller Clutch (CL102) is faulty. 5. The Finisher Controller PCB is faulty.

• Code: E590-8001
• Description: Punch home position error (External 2 Hole Puncher)
  The Puncher does not detect the Punch Home Position Sensor when the Puncher Motor has been driven for 200 msec.
• Solutions: 1. The Punch Home Position Sensor (PI63) and Punch Motor Clock Sensor (PI62) is faulty. 2. The wiring between the Punch Controller PCB and Sensor is faulty. 3. The punch mechanism is faulty. 4. The punch motor (M61) is faulty. 5. The Punch Controller PCB is faulty. 6. The Finisher Controller PCB is faulty.

• Code: E590-8002
• Description: Punch home position error (External 2 Hole Puncher)
  After the Motor has been stopped at time of Punch Motor initialization, the Puncher does not detect Punch Home Position Sensor.
• Solutions: 1. The Punch Home Position Sensor (PI63) and Punch Motor Clock Sensor (PI62) is faulty. 2. The wiring between the Punch Controller PCB and Sensor is faulty. 3. The punch mechanism is faulty. 4. The punch motor (M61) is faulty. 5. The Punch Controller PCB is faulty. 6. The Finisher Controller PCB is faulty.

• Code: E591-8001
• Description: Scrap full detection error (External 2 Hole Puncher)
  The voltage of the light received is 3.0 V or less even when the light emitting duty of the Scrap Full Detector Sensor has been increased to 66% or more.
• Solutions: 1. The wiring between the Scrap Full Detector PCB and Punch Controller PCB is faulty. 2. The Scrap Full Detector PCB is faulty. 3. The Punch Controller PCB is faulty. 4. The Finisher Controller PCB is faulty.

• Code: E591-8002
• Description: Scrap full detection error (External 2 Hole Puncher)
  The voltage of the light received is 2.0 V or more even when the light emitting duty of the Scrap Full Detector Sensor has been decreased to 0%.
• Solutions: 1. The Scrap Full Detector PCB is faulty. 2. The Punch Controller PCB is faulty. 3. The Finisher Controller PCB is faulty.

• Code: E592-8001
• Description: Trailing Edge Sensor error (External 2 Hole Puncher)
  The voltage of the light received is 2.5 V or less even when the light emitting duty of the Trailing Edge Sensor (LED5, PTR5) has been increased to 66% or more.
• Solutions: 1. The wiring between the LED PCB/Photosensor PCB and Punch Controller PCB is faulty. 2. The LED PCB and Photosensor PCB is faulty. 3. The Punch Controller PCB is faulty. 4. The Finisher Controller PCB is faulty.

• Code: E592-8002
• Description: Trailing Edge Sensor error (External 2 Hole Puncher)
  The voltage of the light received is 2.0 V or more even when the light emitting duty of the Trailing Edge Sensor has been decreased to 0%.
• Solutions: 1. The LED PCB and Photosensor PCB is faulty. 2. The Punch Controller PCB is faulty. 3. The Finisher Controller PCB is faulty.

• Code: E592-8003
• Description: Horizontal Registration Sensor 1 error (External 2 Hole Puncher)
  The voltage of the light received is 2.5 V or less even when the light emitting duty of the Horizontal Registration Sensor 1 (LED1, PTR1) has been increased to 66% or more.
• Solutions: 1. The wiring between the LED PCB/Photosensor PCB and Punch Controller PCB is faulty. 2. The LED PCB and Photosensor PCB is faulty. 3. The Punch Controller PCB is faulty. 4. The Finisher Controller PCB is faulty.

• Code: E592-8004
• Description: Horizontal Registration Sensor 1 error (External 2 Hole Puncher)
  The voltage of the light received is 2.0 V or more even when the light emitting duty of the Horizontal Registration Sensor 1 (LED1, PTR1) has been decreased to 0%.
• Solutions: 1. The LED PCB and Photosensor PCB is faulty. 2. The Punch Controller PCB is faulty. 3. The Finisher Controller PCB is faulty.

• Code: E592-8005
• Description: Horizontal Registration Sensor 2 error (External 2 Hole Puncher)
  The voltage of the light received is 2.5 V or less even when the light emitting duty of the Horizontal Registration Sensor 2 (LED2, PTR2) has been increased to 66% or more.
• Solutions: 1. The wiring between the LED PCB/Photosensor PCB and Punch Controller PCB is faulty. 2. The LED PCB and Photosensor PCB is faulty. 3. The Punch Controller PCB is faulty. 4. The Finisher Controller PCB is faulty.

• Code: E592-8006
• Description: Horizontal Registration Sensor 2 error (External 2 Hole Puncher)
  The voltage of the light received is 2.0 V or more even when the light emitting duty of the Horizontal Registration Sensor 2 (LED2, PTR2) has been decreased to 0%.
• Solutions: 1. The LED PCB and Photosensor PCB is faulty. 2. The Punch Controller PCB is faulty. 3. The Finisher Controller PCB is faulty.

• Code: E592-8007
• Description: Horizontal Registration Sensor 3 error (External 2 Hole Puncher)
  The voltage of the light received is 2.5 V or less even when the light emitting duty of the Horizontal Registration Sensor 3 (LED3, PTR3) has been increased to 66% or more.
• Solutions: 1. The wiring between the LED PCB/Photosensor PCB and Punch Controller PCB is faulty. 2. The LED PCB and Photosensor PCB is faulty. 3. The Punch Controller PCB is faulty. 4. The Finisher Controller PCB is faulty

• Code: E592-8008
• Description: Horizontal Registration Sensor 3 error (External 2 Hole Puncher)
  The voltage of the light received is 2.0 V or more even when the light emitting duty of the Horizontal Registration Sensor 3 (LED3, PTR3) has been decreased to 0%.
• Solutions: 1. The LED PCB and Photosensor PCB is faulty. 2. The Punch Controller PCB is faulty. 3. The Finisher Controller PCB is faulty.

• Code: E592-8009
• Description: Horizontal Registration Sensor 4 error (External 2 Hole Puncher)
  The voltage of the light received is 2.5 V or less even when the light emitting duty of the Horizontal Registration Sensor 4 (LED4, PTR4) has been increased to 66% or more.
• Solutions: 1. The wiring between the LED PCB/Photosensor PCB and Punch Controller PCB is faulty. 2. The LED PCB and Photosensor PCB is faulty. 3. The Punch Controller PCB is faulty. 4. The Finisher Controller PCB is faulty.

• Code: E592-800A
• Description: Horizontal Registration Sensor 4 error (External 2 Hole Puncher)
  The voltage of the light received is 2.0 V or more even when the light emitting duty of the Horizontal Registration Sensor 4 (LED4, PTR4) has been decreased to 0%.
• Solutions: 1. The LED PCB and Photosensor PCB is faulty. 2. The Punch Controller PCB is faulty. 3. The Finisher Controller PCB is faulty.

• Code: E593-8001
• Description: Horizontal registration home position error (External 2 Hole Puncher)
  At time of Horizontal Registration Motor initialization, the punch slide unit does not leave the Horizontal Home Position Sensor even when it has been driven for 9 mm.
• Solutions: 1. The Horizontal Registration Home Position Sensor (PI61) is faulty. 2. The wiring between the Punch Controller PCB and Sensor is faulty. 3. The horizontal registration mechanism is faulty. 4. The Horizontal Registration Motor (M62) is faulty. 5. The Punch Controller PCB is faulty. 6. The Finisher Controller PCB is faulty.

• Code: E593-8002
• Description: Horizontal registration home position error (External 2 Hole Puncher)
  At time of Horizontal Registration Motor initialization, the punch slide unit does not return to the Horizontal Registration Home Position Sensor even when the unit has been driven for 37 mm.
• Solutions: 1. The Horizontal Registration Home Position Sensor (PI61) is faulty. 2. The wiring between the Punch Controller PCB and Sensor is faulty. 3. The horizontal registration mechanism is faulty. 4. The Horizontal Registration Motor (M62) is faulty. 5. The Punch Controller PCB is faulty. 6. The Finisher Controller PCB is faulty.

• Code: E5E1-0001
• Description: Tray Lift Motor of Paper Folding Unit failed to go through HP (Document Insertion Unit-L1)
  The Paper Feed Sensor (S3) did not turned ON when the Inserter paper feed tray moved up.
• Solutions: 1. Connector of the Tray Lift Motor (M2) is disconnected 2. Tray Lift Motor (M2) is faulty 3. Connector of the Paper Feed Sensor (S3) is disconnected 4. Paper Feed Sensor is faulty

• Code: E5E1-0002
• Description: Tray Lift Motor of Paper Folding Unit failed to return to HP (Document Insertion Unit-L1)
  During initialization or lowering of the Inserter paper feed tray, the Tray Lower Limit Sensor (S5) has not turned ON within the specified time.
• Solutions: 1. Connector of the Tray Lift Motor (M2) is disconnected 2. Tray Lift Motor (M2) is faulty 3. Connector of the Tray Lower Limit Sensor (S5) is disconnected 4. Tray Lower Limit Sensor (S5) is faulty

• Code: E5E1-8001
• Description: Tray Lift Motor of Paper Folding Unit failed to go through HP (Document Insertion/Folding Unit-H1)
  The Paper Feed Sensor (S3) did not turned ON when the Inserter paper feed tray moved up.
• Solutions: 1. Connector of the Tray Lift Motor (M2) is disconnected 2. Tray Lift Motor (M2) is faulty 3. Connector of the Paper Feed Sensor (S3) is disconnected 4. Paper Feed Sensor (S3) is faulty

• Code: E5E1-8002
• Description: Tray Lift Motor of Paper Folding Unit failed to return to HP (Document Insertion/Folding Unit-H1)
  During initialization or lowering of the Inserter paper feed tray, the Tray Lower Limit Sensor (S5) has not turned ON within the specified time.
• Solutions: 1. Connector of the Tray Lift Motor (M2) is disconnected 2. Tray Lift Motor (M2) is faulty 3. Connector of the Tray Lower Limit Sensor (S5) is disconnected 4. Tray Lower Limit Sensor (S5) is faulty

• Code: E5F0-8001
• Description: Paper positioning plate home position error (Finisher-E1)
  The paper positioning plate home positio Sensor does not turn ON when the Paper Positioning Plate Motor has been driven for 1500 pulses.
• Solutions: 1. The Paper Positioning Plate Home Position Sensor (PI7) is faulty. 2. The positioning plate drive mechanism is faulty. 3. The Paper Positioning Plate Motor (M4) is faulty. 4. The Saddle Stitcher Controller PCB is faulty.

• Code: E5F0-8002
• Description: Paper positioning plate home position error (Finisher-E1)
• Solutions: 1. The Paper Positioning Plate Home Position Sensor (PI7) is faulty. 2. The wiring between the Finisher Controller PCB and Stack Ejection Motor, and between the Finisher Controller PCB and Shutter Clutch is faulty. 3. The positioning plate drive mechanism is faulty. 4. The Paper Positioning Plate Motor (M4) is faulty. 5. The Saddle Stitcher Controller PCB is faulty.

• Code: E5F1-8001
• Description: Paper Ffolding Motor lock error (Finisher-E1)
  The feed speed of the paper fold roller reaches 5 mm/sec or less.
• Solutions: 1. The Paper Folding Motor Clock Sensor (PI4) and Paper Ffolding Home Position Sensor (PI21) is faulty. 2. The paper folding roller drive mechanism is faulty. 3. The Paper Folding Motor (M2) is faulty. 4. The Saddle Stitcher Controller PCB is faulty.

• Code: E5F1-8002
• Description: Paper positioning plate home position error (Finisher-E1)
  The status of the Paper Fold Home Position Sensor does not change when the paper fold Motor has been driven for 3 seconds.
• Solutions: 1. The Paper Folding Motor Clock Sensor (PI4) and Paper Ffolding Home Position Sensor (PI21) is faulty. 2. The paper folding roller drive mechanism is faulty. 3. The Paper Folding Motor (M2) is faulty. 4. The Saddle Stitcher Controller PCB is faulty.

• Code: E5F2-8001
• Description: Guide home position error (Finisher-E1)
  The Guide Home Position Sensor does not turn ON when the Guide Motor has been driven for 700 pulses.
• Solutions: 1. The Guide Home Position Sensor (PI13) is faulty. 2. The guide plate drive mechanism is faulty. 3. The Guide Motor (M3) is faulty. 4. The Saddle Stitcher Controller PCB is faulty.

• Code: E5F2-8002
• Description: Guide home position error (Finisher-E1)
  The Guide Home Position Sensor does not turn OFF when the Guide Motor has been driven for 50 pulses.
• Solutions: 1. The Guide Home Position Sensor (PI13) is faulty. 2. The guide plate drive mechanism is faulty. 3. The Guide Motor (M3) is faulty. 4. The Saddle Stitcher Controller PCB is faulty.

• Code: E5F3-8001
• Description: Aligning plate home position error (Finisher-E1)
  The Aligning Plate Home Position Sensor does not turn ON when the Aligning Motor has been driven for 500 pulses.
• Solutions: 1. The Aligning Plate Home Position Sensor (PI5) is faulty. 2. The aligning plate drive mechanism is faulty. 3. The Aligning Motor (M5) is faulty. 4. The Saddle Stitcher Controller PCB is faulty.

• Code: E5F3-8002
• Description: Aligning plate home position error (Finisher-E1)
  The Aligning Plate Home Position Sensor does not turn OFF when the Aligning Motor has been driven for 50 pulses.
• Solutions: 1. The Aligning Plate Home Position Sensor (PI5) is faulty. 2. The aligning plate drive mechanism is faulty. 3. The Aligning Motor (M5) is faulty. 4. The Saddle Stitcher Controller PCB is faulty.

• Code: E5F4-8001
• Description: Stitcher (rear) home position error (Finisher-E1)
  The Stitcher Home Position Sensor does not turn ON when the Stitch Motor (rear) has been driven backward for 0.5 sec.
• Solutions: 1. The Stitcher Home Position Sensor (rear) (SW5) is faulty. 2. The Stitcher (rear) is faulty. 3. The Saddle Stitcher Controller PCB is faulty.

• Code: E5F4-8002
• Description: Stitcher (rear) home position error (Finisher-E1)
  The stitching home position Sensor does not turn OFF when the Stitch Motor (rear) has been driven forward for 0.5 sec.
• Solutions: 1. The Stitcher Home Position Sensor (rear) (SW5) is faulty. 2. The Stitcher (rear) is faulty. 3. The Saddle Stitcher Controller PCB is faulty.

• Code: E5F5-8001
• Description: Stitcher (front) home position error (Finisher-E1)
  The Stitcher Home Position Sensor does not turn ON when the Stitch Motor (front) has been driven forward for 0.5 sec.
• Solutions: 1. The Stitcher Home Position Sensor (front) (SW7) is faulty. 2. The Stitcher (front) is faulty. 3. The Saddle Stitcher Controller PCB is faulty.

• Code: E5F5-8002
• Description: Stitcher (front) home position error (Finisher-E1)
  The Stitcher Home Position Sensor does not turn OFF when the Stitch Motor (front) has been driven backward for 0.5 sec.
• Solutions: 1. The Stitcher Home Position Sensor (front) (SW7) is faulty. 2. The Stitcher (front) is faulty. 3. The Saddle Stitcher Controller PCB is faulty.

• Code: E5F6-8001
• Description: Paper pushing plate home position error (Finisher-E1)
  The Paper Pushing Plate Home Position Sensor does not turn ON when the Paper Pushing Plate Motor has been driven for 0.5 sec.
• Solutions: 1. The Paper Pushing Plate Home Position Sensor (PI14), Paper Pushing Plate Top Position Sensor (PI15), and Paper Pushing Plate Motor Clock Sensor (PI1) is faulty. 2. The paper pushing plate drive mechanism is faulty. 3. The Paper Pushing Plate Motor (M8) is faulty. 4. The Saddle Stitcher Controller PCB is faulty.

• Code: E5F6-8002
• Description: Paper pushing plate home position error (Finisher-E1)
  The Paper Pushing Plate Home Position Sensor does not turn OFF when the Paper Pushing Plate Motor has been driven for 150 msec.
• Solutions: 1. The Paper Pushing Plate Home Position Sensor (PI14), Paper Pushing Plate Top Position Sensor (PI15), and Paper Pushing Plate Motor Clock Sensor (PI1) is faulty. 2. The paper pushing plate drive mechanism is faulty. 3. The Paper Pushing Plate Motor (M8) is faulty. 4. The Saddle Stitcher Controller PCB is faulty.

• Code: E5F6-8003
• Description: Paper Pushing Plate Motor clock error (Finisher-E1)
  The number of pulses detected by the Paper Pushing Plate Motor Clock Sensor is 6 pulses or less.
• Solutions: 1. The Paper Pushing Plate Home Position Sensor (PI14), Paper Pushing Plate Top Position Sensor (PI15), and Paper Pushing Plate Motor Clock Sensor (PI1) is faulty. 2. The paper pushing plate drive mechanism is faulty. 3. The Paper Pushing Plate Motor (M8) is faulty. 4. The Saddle Stitcher Controller PCB is faulty.

• Code: E5F6-8004
• Description: Pushing position error (Finisher-E1)
  The Paper Pushing Plate Leading Edge Position Sensor does not turn ON when the Paper Pushing Plate Motor has been driven for 0.1 sec.
• Solutions: 1. The Paper Pushing Plate Home Position Sensor (PI14), Paper Pushing Plate Top Position Sensor (PI15), and Paper Pushing Plate Motor Clock Sensor (PI1) is faulty. 2. The paper pushing plate drive mechanism is faulty. 3. The Paper Pushing Plate Motor (M8) is faulty. 4. The Saddle Stitcher Controller PCB is faulty.

• Code: E5F6-8005
• Description: Pushing position error (Finisher-E1)
  The Paper Pushing Plate Leading Edge Position Sensor does not turn OFF when the Paper Pushing Plate Motor has been driven for 0.5 sec.
• Solutions: 1. The Paper Pushing Plate Home Position Sensor (PI14), Paper Pushing Plate Top Position Sensor (PI15), and Paper Pushing Plate Motor Clock Sensor (PI1) is faulty. 2. The paper pushing plate drive mechanism is faulty. 3. The Paper Pushing Plate Motor (M8) is faulty. 4. The Saddle Stitcher Controller PCB is faulty.

• Code: E602
• Description: Hard disk error
• Solutions: See Service manual

• Code: E604-1024
• Description: Insufficient memory
  Insufficient memory (require 1024 MB).
• Solutions: DDR2-SDRAM

• Code: E609-0008
• Description: Hard disk error
  Temperature of the HDD does not rise to the specified temperature within the specified period of time at the time of startup.
• Solutions: HDD.

• Code: E609-0009
• Description: Hard disk error
  At the time of recovery from sleep, it does not reach to the specified temperature.
• Solutions: HDD.

• Code: E610-0001
• Description: Failure of the HDD encryption key (hardware configuration error/initialization error/encryption key error/encryption processing error)
  The Encryption Board does not exist.
• Solutions: Check the hardware configuration.

• Code: E610-0002
• Description: Failure of the HDD encryption key (hardware configuration error/initialization error/encryption key error/encryption processing error)
  Not meeting the memory configuration to execute encryption operation.
• Solutions: Check the hardware configuration.

• Code: E610-0101
• Description: Failure of the HDD encryption key (hardware configuration error/initialization error/encryption key error/encryption processing error)
  Failed to initialize the memory of key storage area.
• Solutions: Turn OFF and then ON the power.

• Code: E610-0102
• Description: Failure of the HDD encryption key (hardware configuration error/initialization error/encryption key error/encryption processing error)
  Failed to initialize the encryption processing part.
• Solutions: Turn OFF and then ON the power.

• Code: E610-0201
• Description: Failure of the HDD encryption key (hardware configuration error/initialization error/encryption key error/encryption processing error)
  Error in the encryption processing part.
• Solutions: Turn OFF and then ON the power.

• Code: E610-0202
• Description: Failure of the HDD encryption key (hardware configuration error/initialization error/encryption key error/encryption processing error)
  Error in the encryption processing part.
• Solutions: Turn OFF and then ON the power.

• Code: E610-0301
• Description: Failure of the HDD encryption key (hardware configuration error/initialization error/encryption key error/encryption processing error)
  Failed to create the encryption key.
• Solutions: Turn OFF and then ON the power.

• Code: E610-0302
• Description: Failure of the HDD encryption key (hardware configuration error/initialization error/encryption key error/encryption processing error)
• Solutions: Turn OFF and then ON the power. Due to this error, HDD content is initialized.

• Code: E610-0303
• Description: Failure of the HDD encryption key (hardware configuration error/initialization error/encryption key error/encryption processing error)
  Failure of the encryption key is detected.
• Solutions: Turn OFF and then ON the power. Due to this error, HDD content is initialized.

• Code: E610-0401
• Description: Failure of the HDD encryption key (hardware configuration error/initialization error/encryption key error/encryption processing error)
  Error is detected during encryption.
• Solutions: Turn OFF and then ON the power.

• Code: E610-0402
• Description: Failure of the HDD encryption key (hardware configuration error/initialization error/encryption key error/encryption processing error)
  Error is detected during decryption.
• Solutions: Turn OFF and then ON the power.

• Code: E610-0501
• Description: Failure of the HDD encryption key (hardware configuration error/initialization error/encryption key error/encryption processing error)
  Error in document management information on /FSTDEV.
• Solutions: Turn OFF and then ON the power.

• Code: E611-0000
• Description: Rebooting due to SRAM corruption when executing a transmission job that secures disconnection of the power
  In the case that reboot is repeated at recovery from power down because SRAM information is corrupted and the job information saved on SRAM cannot be read, the phenomenon that the communication is repeated occurs.
• Solutions: Clear SRAM to erase the job that secures disconnection of the power.

• Code: E674
• Description: FAX error
• Solutions:

• Code: E677
• Description: Print server error
• Solutions:

• Code: E710-0001
• Description: Printer IPC error
  Error is detected by IPC communication IC of the printer engine at power ON.
• Solutions: Disconnection of cable.

• Code: E711-0001
• Description: IPC communication error
  Occurrence of error was set for 4 times or more for 1.5 seconds to the error register of the IPC Chip.
• Solutions: Check the Cable.

• Code: E711-0001
• Description: IPC communication error (retransmission request reception error)
  Communication between the host machine and the Finisher was lost.
• Solutions: 1. Check the cable connection. Check the connection between DCON side (J462) and Finisher Lattice side (J9043) Finisher Cable 2. Replace the DC Controller PCB.

• Code: E711-0002
• Description: IPC communication error (reception timeout)
  Communication between the host machine and the Finisher was lost.
• Solutions: 1. Check the cable connection. Check the connection between DCON side (J462) and Finisher Lattice side (J9043) Finisher Cable 2. Replace the DC Controller PCB

• Code: E711-0004
• Description: IPC communication error (checksum error)
  Communication between the host machine and the Finisher was lost.
• Solutions: 1. Check the cable connection. Check the connection between DCON side (J462) and Finisher Lattice side (J9043) Finisher Cable 2. Replace the DC Controller PCB.

• Code: E711-0020
• Description: IPC communication error (recovery error)
  Communication between the host machine and the Finisher was lost.
• Solutions: 1. Check the cable connection. Check the connection between DCON side (J462) and Finisher Lattice side (J9043) Finisher Cable 2. Replace the DC Controller PCB.

• Code: E711-0040
• Description: IPC communication error (serial error)
  Communication between the host machine and the Finisher was lost.
• Solutions: 1. Check the cable connection. Check the connection between DCON side (J462) and Finisher Lattice side (J9043) Finisher Cable 2. Replace the DC Controller PCB.

• Code: E713-0001
• Description: Finisher IPC communication error (retransmission request reception error)
  Communication between the host machine and the Finisher was lost.
• Solutions: 1. Check the cable connection of the Finisher. DC Controller side: J462, Finisher Lattice side: J9043 2. Replace the Finisher Controller PCB.

• Code: E713-0002
• Description: Finisher IPC communication error (reception timeout)
  Communication between the host machine and the Finisher was lost.
• Solutions: 1. Check the cable connection of the Finisher. DC Controller side: J462, Finisher Lattice side: J9043 2. Replace the Finisher Controller PCB.

• Code: E713-0004
• Description: Finisher IPC communication error (checksum error)
  Communication between the host machine and the Finisher was lost.
• Solutions: 1. Check the cable connection of the Finisher. DC Controller side: J462, Finisher Lattice side: J9043 2. Replace the Finisher Controller PCB.

• Code: E713-0020
• Description: Finisher IPC communication error (recovery error)
  Communication between the host machine and the Finisher was lost.
• Solutions: 1. Check the cable connection of the Finisher. DC Controller side: J462, Finisher Lattice side: J9043 2. Replace the Finisher Controller PCB.

• Code: E713-0040
• Description: Finisher IPC communication error (serial error)
  Communication between the host machine and the Finisher was lost.
• Solutions: 1. Check the cable connection of the Finisher. DC Controller side: J462, Finisher Lattice side: J9043 2. Replace the Finisher Controller PCB.

• Code: E717-0001
• Description: Communication error with the NE Controller
  Error when the NE Controller is started. The NE Controller which was connected before turning OFF the power is not connected at power-on.
• Solutions: Check the cable, and then go through the following to clear the error: Service Mode > COPIER > FUNCTION > CLEAR > ERR.

• Code: E717-0002
• Description: Communication error with the NE Controller
  IPC error at NE Controller operation. Open circuit of IPC, unable to recover the IPC communication.
• Solutions: Check the cable, and then go through the following to clear the error: Service Mode > COPIER > FUNCTION > CLEAR > ERR.

• Code: E719-0001
• Description: Error in coin manager
  Error when the coin manager is started. The coin manager which was connected before turning OFF the power is not connected at power-on.
• Solutions: Check the cable, and then go through the following to clear the error: Service Mode > COPIER > FUNCTION > CLEAR > ERR.

• Code: E719-0002
• Description: Error in coin manager
  IPC error at coin manager operation. Open circuit of IPC, unable to recover the IPC communication. When open circuit of the pickup/delivery signal cable is detected. Invalid connection is detected.
• Solutions: Check the cable, and then go through the following to clear the error: Service Mode > COPIER > FUNCTION > CLEAR > ERR.

• Code: E719-0003
• Description: Error in coin manager
  Communication error with the coin manager occurs during unit price acquisition at startup.
• Solutions: Check the cable, and then go through the following to clear the error: Service Mode > COPIER > FUNCTION > CLEAR > ERR.

• Code: E719-0011
• Description: Error when the Card Reader is started
  The Card Reader which was connected before turning OFF the power is not connected at power-on.
• Solutions: Check the cable, and then go through the following to clear the error: Service Mode > COPIER > FUNCTION > CLEAR > ERR.

• Code: E719-0012
• Description: IPC error at Card Reader operation
  Open circuit of IPC, unable to recover the IPC communication.
• Solutions: Check the cable, and then go through the following to clear the error: Service Mode > COPIER > FUNCTION > CLEAR > ERR.

• Code: E719-0031
• Description: Communication error when the Card Reader (serial) is started
  Unable to start communication with the Card Reader at startup.
• Solutions: 1. Check the cable connection of the Card Reader (connector connection error, open circuit), and then go through the following to clear the error: Service Mode > COPIER > FUNCTION > CLEAR > ERR. 2. After removing the Card Reader, execute the following service mode, and then reinstall the Card Reader. • COPIER>FUNCTION>CLEAR>CARD • COPIER>FUNCTION>CLEAR>ERR

• Code: E719-0032
• Description: Communication error after the Card Reader (serial) is started
  Although communication with the Card Reader was possible at startup, it became unavailable in the middle of it.
• Solutions: Check the cable connection of the Card Reader (connector connection error, open circuit), and then go through the following to clear the error: Service Mode > COPIER > FUNCTION > CLEAR > ERR.

• Code: E720-0001
• Description: Different model error
  Not proper Finisher is connected.
• Solutions: Check the configuration of options.

• Code: E720-0002
• Description: Different model error
  Not proper Option Deck is connected.
• Solutions: Check the configuration of options.

• Code: E730-1001
• Description: PDL software error
  Initialization error.
• Solutions: 1. PDL reset processing. 2. Turn OFF and then ON the power.

• Code: E730-100A
• Description: PDL software error
  Systematic fatal error, such as initialization failure, occurs.
• Solutions: 1. PDL reset processing. 2. Turn OFF and then ON the power.

• Code: E730-9004
• Description: Third party PDL communication error
  Communication error with the print server.
• Solutions: 1. Turn OFF and then ON the power. 2. Check the cable connection. 3. Replace the Open I/F PCB, F Link PCB (Main/Sub). 4. Replace the Main Controller PCB.

• Code: E730-9005
• Description: Third party PDL communication error
  Error in video cable connection with the print server.
• Solutions: 1. Turn OFF and then ON the power. 2. Check the cable connection. 3. Replace the Open I/F PCB, F Link PCB (Main/Sub). 4. Replace the Main Controller PCB.

• Code: E730-A006
• Description: PDL communication error
  No reply from PDL. Due to failure of Subbootable, or no existence, there is no reply from PDL.
• Solutions: 1. PDL reset processing. 2. Turn OFF and then ON the power. 3. Check the connection of the Main Controller PCB. 4. Reinstall the firmware. 5. Replace the Main Controller PCB.

• Code: E730-A007
• Description: Mismatched PDL version
  Version of the host machine control software and version of PDL control software are different.
• Solutions: 1. PDL reset processing. 2. Turn OFF and then ON the power. 3. System All Format and installation.

• Code: E730-B013
• Description: PDL embedded font error
  Font data is corrupted.
• Solutions: 1. Turn OFF and then ON the power. 2. Reinstall the system. 3. System All Format and installation.

• Code: E732-0000
• Description: Reader communication error
  Negotiation failure.
• Solutions: 1. Check the connection of the Connector with the Reader. 2. Check the power of the Reader (check if the initialization operation is executed at startup). 3. Replace the Reader Controller PCB and the Main Controller PCB.

• Code: E732-0001
• Description: Reader communication error
  Communication error.
• Solutions: 1. Check the connection of the Connector with the Reader. 2. Check the power of the Reader (check if the initialization operation is executed at startup). 3. Replace the Reader Controller PCB and the Main Controller PCB.

• Code: E732-0010
• Description: Reader communication error
  Unable to detect Vsync from the Reader Controller although 2 minutes have passed after the completion of register setting of the Main Controller.
• Solutions: 1. Check the connection of the Connector with the Reader. 2. Check the power of the Reader (check if the initialization operation is executed at startup). 3. Replace the Reader Controller PCB and the Main Controller PCB.

• Code: E732-8888
• Description: Reader type error
  When a scanner of another model was detected during communication with the Reader.
• Solutions: Replace the Reader with the correct one.

• Code: E732-9999
• Description: Detection of Reader
  The Reader is detected for the first time with the printer model. (On the user screen, only the message’Turn OFF and then ON the power again’, instead of an error code, is displayed. It is recorded as an error log in Service Mode > DISPLAY > ERR.)
• Solutions:

• Code: E733-0000
• Description: Printer communication error
  Communication error between the Main Controller PCB 2 and the DC Controller PCB.
• Solutions: 1. Check the cable connection (connector connection error/ open circuit). DC Controller PCB: J441, J442, Main Controller PCB 2: J21, J22 2. Replace the DC Controller PCB/Main Controller PCB 2.

• Code: E733-0001
• Description: Printer communication error
  Communication error between the Main Controller PCB 2 and the DC Controller PCB.
• Solutions: 1. Check the cable connection (connector connection error/ open circuit). DC Controller PCB: J441, J442, Main Controller PCB 2: J21, J22 2. Replace the DC Controller PCB/Main Controller PCB 2.

• Code: E733-0002
• Description: Printer communication error
  Communication error between the Main Controller PCB 2 and the DC Controller PCB.
• Solutions: 1. Check the cable connection (connector connection error/ open circuit). DC Controller PCB: J441, J442, Main Controller PCB 2: J21, J22 2. Replace the DC Controller PCB/Main Controller PCB 2.

• Code: E733-0010
• Description: Printer communication error
  Communication error between the Main Controller PCB 2 and the DC Controller PCB.
• Solutions: 1. Check the cable connection (connector connection error/ open circuit). DC Controller PCB: J441, J442, Main Controller PCB 2: J21, J22 2. Replace the DC Controller PCB/Main Controller PCB 2.

• Code: E740-0002
• Description: Network Controller error
• Solutions: 1. Check the connection of the LAN Connector. 2. Check the connection of the Main Controller PCB 1. 3. Replacement of the Main Controller PCB 1.

• Code: E743-0000
• Description: DDI communication error
  The Reader Controller PCB detected the communication error between the Main Controller PCB and the Reader Controller PCB.
• Solutions: 1. Connection error between the Main Controller PCB and the Reader Controller PCB. 2. Failure of the Reader Controller PCB (PCB1). 3. Failure of the Main Controller PCB.

• Code: E743-0003
• Description: DDI communication error
  The Reader Controller PCB detected the communication error between the Main Controller PCB and the Reader Controller PCB.
• Solutions: 1. Connection error between the Main Controller PCB and the Reader Controller PCB. 2. Failure of the Reader Controller PCB (PCB1). 3. Failure of the Main Controller PCB.

• Code: E743-0004
• Description: DDI communication error
  The Reader Controller PCB detected the communication error between the Main Controller PCB and the Reader Controller PCB.
• Solutions: 1. Connection error between the Main Controller PCB and the Reader Controller PCB. 2. Failure of the Reader Controller PCB (PCB1). 3. Failure of the Main Controller PCB.

• Code: E744
• Description: Error in language file/BootROM
• Solutions: Download the correct version of the language file.

• Code: E746-0003
• Description: Different Image Analysis PCB model
  Different Image Analysis PCB model.
• Solutions: 1. Check the connection of the Image Analysis PCB. 2. Replace the Image Analysis PCB.

• Code: E746-0021
• Description: Image Analysis PCB self-check error detection
  Image Analysis PCB self-check error detection.
• Solutions: 1. Check the connection of the Image Analysis PCB. 2. Replace the Image Analysis PCB.

• Code: E746-0022
• Description: Invalid Image Analysis PCB version
• Solutions: 1. Upgrade the Image Analysis PCB software. 2. Replace the Image Analysis PCB.

• Code: E746-0023
• Description: No reply from Image Analysis PCB
  No reply from Image Analysis PCB.
• Solutions: 1. Check the connection of the Image Analysis PCB. 2. Replace the Image Analysis PCB.

• Code: E746-0024
• Description: Image Analysis PCB operation error
  Image Analysis PCB operation error.
• Solutions: 1. Check the connection of the Image Analysis PCB. 2. Replace the Image Analysis PCB.

• Code: E746-0031
• Description: Hardware error (TPM)
• Solutions: The TPM PCB is not installed, the TPM PCB for other model is installed, or failure of TPM Chip.

• Code: E746-0032
• Description: Error which the system recovery is not possible occurs (TPM)
• Solutions: Location of security information in HDD/SRAM is unknown. Execute’Initialize All Data/Settings’.

• Code: E746-0033
• Description: Error occurs, but system recovery is possible (TPM)
• Solutions: Mismatch of key. Execute restoration of the TPM key.

• Code: E746-0034
• Description: Error occurs, but auto recovery of system is possible (TPM)
• Solutions: Mismatch of key occurs. However, recovery by restart is possible. Turn OFF and then ON the power.

• Code: E748-2000
• Description: Main Controller PCB access error
  Main Controller PCB Chip access error.
• Solutions: Replace the Main Controller PCB 1/2.

• Code: E748-2001
• Description: Main Controller PCB access error
  Main Controller PCB memory access error.
• Solutions: 1. Remove and then reinstall the DDR2-SDRAM(M0/M1/P). 2. Replace the Main Controller PCB 1/2.

• Code: E748-2010
• Description: Flash board error
• Solutions: Contact to the sales companies

• Code: E748-2011
• Description: Flash board error
• Solutions: Contact to the sales companies

• Code: E748-2012
• Description: Flash board error
• Solutions: Contact to the sales companies

• Code: E748-2021
• Description: Main controller board 2 access errors
• Solutions: Main controller board 1/2 removing and inserting, replacement

• Code: E748-2023
• Description: Main controller board 2 access errors
• Solutions: DDR2-SDRAM (M0/M1/P) removing and inserting, replacement

• Code: E748-2024
• Description: Main controller board 2 access errors
• Solutions: Main controller board 1/2 removing and inserting, replacement

• Code: E748-4910
• Description: Main Controller PCB 2 error
• Solutions: Replace the Main Controller PCB 2.

• Code: E748-9000
• Description: System error
• Solutions: Contact to the sales companies

• Code: E753-0001
• Description: Download error
  Firmware update error.
• Solutions: Turn OFF and then ON the power.

• Code: E753-0001
• Description: Download Error
  System Software Update Error Error occurs when updating system software of uninstalled options
• Solutions: Check the log to find where the download error has been occurred. FIN_E1 Staple Finisher-E1/Booklet Finisher-E1 G3CCB Super G3 FAX Board-AF1/Super G3 2nd Line Fax Board-AF1/Super G3 3rd/4th Line Fax Board-AE1 G3CCM Super G3 FAX Board-AF1/Super G3 2nd Line Fax Board-AF1/Super G3 3rd/4th Line Fax Board-AE1 When any of the above system software is displayed, check if the target option has been installed. When the target option has not been installed: Turn OFF and then ON the main power supply to restore (since there is no system software to be updated.). When the target option has been installed: Check if the accessory is correctly installed and if the target system software to be downloaded is for the installed option. Then download the appropriate system software again.

• Code: E804-0000
• Description: Power Supply Cooling Fan 1/2 error
  The Fan stop signal is detected for 5 seconds or longer and retry is failed 4 times in a row although the Power Supply Cooling Fan 1 (FM14)/Power Supply Cooling Fan 2 (FM15) is turned ON. The error detection signal cable is shared with the Fans, and it is not detected with which Fan the error occurs.
• Solutions: 1. Check the connection of the Connector. 2. Replace the Power Supply Cooling Fan 1 (FM14)/Power Supply Cooling Fan 2 (FM15).

• Code: E804-0001
• Description: Fixing Power Supply Cooling Fan error
  The Fan stop signal is detected for 1.5 seconds or longer and retry is failed 4 times in a row although the Fixing Power Supply Cooling Fan (FM7) is turned ON.
• Solutions: 1. Check the connection of the Connector. 2. Replace the Fixing Power Supply Cooling Fan (FM7).

• Code: E806-0000
• Description: Making Image Exhaust Fan error
  The Fan stop signal is detected for 5 seconds or longer and retry is failed 4 times in a row although the Making Image Exhaust Fan (FM3) is turned ON.
• Solutions: 1. Check the connection of the Connector. 2. Replace the Making Image Exhaust Fan (FM3).

• Code: E808-0001
• Description: Fixing Power Supply error
  Detected 145V (100V/120V model)/290V (230V model) or higher inlet voltage at power-on.
• Solutions: 1. Check the outlet voltage. -> Connect to the correct outlet. 2. Check the connection between the Main Driver PCB (PCB2) and the Fixing Power Supply PCB (PCB10). 3. Replace the Fixing Power Supply PCB (PCB10). 4. Replace the Main Driver PCB (PCB2).

• Code: E808-0002
• Description: Fixing Power Supply error
  Detected 75 V (100V/120V model)/150 V (230V model) or higher inlet voltage at power-on.
• Solutions: 1. Check the outlet voltage. -> Connect to the correct outlet. 2. Check the connection between the Main Driver PCB (PCB2) and the Fixing Power Supply PCB (PCB10). 3. Replace the Fixing Power Supply PCB (PCB10). 4. Replace the Main Driver PCB (PCB2).

• Code: E808-0003
• Description: Fixing Power Supply error
  Inlet current is 1A or lower for 1 second or longer although the maximum voltage is output.
• Solutions: 1. Check the clogging of the Fixing Power Supply Cooling Fan (FM7). 2. Check the clogging of the Louver on right side of the host machine (Multi-purpose Tray side). 3. Check the connection of the Fixing Power Supply PCB (PCB10) Output Connector. 4. Replace the Fixing Power Supply PCB (PCB10).

• Code: E808-0004
• Description: Fixing Power Supply error
  Detected OFF with 12V of the Main Driver PCB (PCB2) output.
• Solutions: Replace the Main Driver PCB (PCB2).

• Code: E808-0005
• Description: 12V OFF detection when relay is turned ON
  Detected OFF with 12V of the Fixing Power Supply output after IH relay is turned ON.
• Solutions: 1. Check the conduction of the Fixing Thermal Switch 1/2 (TP1/2). 2. Check the drawer between the Fixing Assembly and the host machine. 3. Check the connection between the Main Driver PCB (PCB2) and the Fixing Power Supply PCB (PCB10). 4. Replace the Fixing Power Supply Unit. 5. Replace the Main Driver PCB (PCB2).

• Code: E808-0006
• Description: ASIC error
• Solutions: Replace the DC Controller PCB (PCB1).

• Code: E808-0007
• Description: Fixing Power Supply error
  Inlet voltage and the IH Power Supply ID are not matched.
• Solutions: Check the connection between the Main Driver PCB (PCB2) and the Fixing Power Supply PCB (PCB10). Replace the Fixing Power Supply PCB with the one for the correct location (voltage).

• Code: E808-0008
• Description: Fixing Power Supply error
  Current fluctuation error.
• Solutions: 1. Check the connection between the Main Driver PCB (PCB2) and the Fixing Power Supply PCB (PCB10). 2. Check the connection between the Fixing Power Supply PCB (PCB10) and the Heater Unit. 3. Replace the Fixing Roller and Heater Unit. 4. Replace the Fixing Power Supply PCB (PCB10). 5. Replace the Main Driver PCB (PCB2).

• Code: E808-0009
• Description: Fixing Power Supply error
  Unable to clear the error flag at power-on.
• Solutions: Replace the DC Controller PCB (PCB1).

• Code: E820-0000
• Description: Developer Lower Cooling Fan error power-on.
  The Fan stop signal is detected for 5 seconds or longer and retry is failed 4 times in a row although the Developer Lower Cooling Fan (FM30) is turned ON.
• Solutions: 1. Check the connection of the Connector. 2. Replace the Developer Lower Cooling Fan (FM30).

• Code: E820-0001
• Description: Developer Upper Cooling Fan error
  The Fan stop signal is detected for 5 seconds or longer and retry is failed 4 times in a row although the Developer Upper Cooling Fan (FM31) is turned ON.
• Solutions: 1. Check the connection of the Connector. 2. Replace the Developer Upper Cooling Fan (FM31).

• Code: E820-0002
• Description: Duplex Driver Cooling Fan error
  The Fan stop signal is detected for 5 seconds or longer and retry is failed 4 times in a row although the Duplex Driver Cooling Fan (FM41) is turned ON.
• Solutions: 1. Check the connection of the Connector. 2. Replace the Duplex Driver Cooling Fan (FM41).

• Code: E824-0000
• Description: Primary Charging Air Supply Fan error
  The Fan stop signal is detected for 5 seconds or longer and retry is failed 4 times in a row although the Primary Charging Air Supply Fan (FM2) is turned ON.
• Solutions: 1. Check the connection of the Connector. 2. Replace the Primary Charging Air Supply Fan (FM2).

• Code: E840-0001
• Description: Fixing Shutter Motor error
  The Fixing Shutter HP Sensor (PS53) failed the detection at the Fixing Shutter operation.
• Solutions: 1. Check the operation of the Fixing Shutter Gear (overload, etc.). 2. Check the operation of the Fixing Shutter Motor (M15) at the initialization operation of the Fixing Shutter. 3. Check the detection of the Fixing Shutter HP Sensor (PS53) (if the Sensor operates normally). 4. Check the drawer of the Fixing Assembly and the host machine. 5. Replace the Fixing Upper Unit and the Fixing Drawer Harness Unit. 6. Replace the Main Driver PCB (PCB2) (check the fuse (FU11)).

• Code: E880-0001
• Description: Controller Fan error
  Error in the Main Controller Cooling Fan (FM4) is detected.
• Solutions: Connector disconnection, failure of Fan.

• Code: E880-0005
• Description: Controller Fan error
  Connector disconnection, failure of Fan.
• Solutions: Error in the HDD Cooling Fan (FM) is detected.

• Code: E905-0001
• Description: POD Deck Air Assist Fan error
  [POD Deck Lite] When the Air Assist Swing Motor fails to return to the HP although a specified period of time has passed
• Solutions: 1. Check connector disconnection/improper connection. => Disconnect and then connect the connector. Target connector: Deck Lite Controller J04, J05 BoxDriver J51, J52, J57 2. Replace the Swing Motor (M3) and the Air Assist Fan (FM1, FM2, FM3). 3. Replace the Deck Lite Controller PCB. 4. Replace the BoxDriver PCB.

• Code: E905-0002
• Description: POD Deck Air Assist Fan error
  [POD Deck Lite] When the Pickup Motor Cooling Fan is not locked
• Solutions: 1. Check connector disconnection/improper connection. => Disconnect and then connect the connector. Target connector: Deck Lite Controller J30 2. Replace the Motor Cooling Fan (FM4). 3. Replace the Deck Lite Controller PCB.

• Code: E905-0003
• Description: POD Deck Air Assist Fan error
  [POD Deck Lite] When the Pickup Motor Cooling Fan is not unlocked
• Solutions: 1. Check connector disconnection/improper connection. => Disconnect and then connect the connector. Target connector: Deck Lite Controller J30 2. Replace the Motor Cooling Fan (FM4). 3. Replace the Deck Lite Controller PCB.

• Code: E906-0001
• Description: POD Deck Air Heater error[
  POD Deck Lite] Air Heater high temperature error When 120 deg C or higher temperature is detected for 1 second consecutively
• Solutions: 1. Check connector disconnection/improper connection. – > Disconnect and then connect the connector. Target connector: Deck Lite Controller J03, J05 BoxDriver J52, J54, J58, J59 2. Replace the Air Heater. 3. Replace the Deck Lite Controller PCB

• Code: E906-0002
• Description: POD Deck Air Heater errorr high.
  [POD Deck Lite] Air Heater low temperature error When the heater does not become Ready although a specified period of time has passed.
• Solutions: 1. Check connector disconnection/improper connection. – > Disconnect and then connect the connector. Target connector: Deck Lite Controller J03, J05 BoxDriver J52, J54, J58, J59 2. Replace the Air Heater. 3. Replace the Deck Lite Controller PCB.

• Code: E996-xxxx
• Description: Timeout error
  The DC Controller is not stopped. The Detailed Code varies according to the state transition of the software.
• Solutions: Turn OFF and then ON the main power.

About Canon Servie Tool V5610

– Canon Service Tool V5610 is a tool used to perform maintenance on Canon printers and reset Canon printers after replacement of parts such as replacing ink absorbents, print heads, printer mainboard, and others. Based on the many cases we have encountered, the Service Tool is most often used to reset ink absorber counter value when the waste ink absorber is full.
– The ink absorber is going to be full of box, it has to be replaced or cleaned the waste ink absorber. Also, replaceing or cleaning the waste ink absorber, you need to repair or reset the waste ink counter value, cause those parts are concerned to each others.
– So using Canon Service Tool V5610 to reset the waste ink counter value becomes effective when the ink absorber is replaced or cleaned.

– Canon Service Tool V5610 can use to fix error code 5B00, 5B02, 5B04, 5B14, 1701, 1702, 1700 on your printer. You must enter Service Mode on your printer to use this Canon Service Tool.
– If the printer can not enter Service Mode, you can not reset it by Canon ST V5610. In this case, change EEPROM on the logic board.

Canon Service Tool V5610 Functions

– Fix Canon printer 7 times/ 8 times red light blinking:

– Fix Canon printer error code: 5B00, 5B01, 1700, 1701

Enter Service Mode on Canon Printer

1. Turn off a printer.
2. Press and hold the Resume/Cancel/Stop button.
3. Press and hold the ON button (do not release both buttons).
4. Release the Resume/Cancel/Stop button (do not release the ON button).
5. While holding the ON button, press the Resume/Cancel/Stop button 5 times, then release both the ON and Resume/Cancel/Stop buttons together.
– Canon printer in service mode: computer detects new hardware, led on printer goes green light.

– Download Canon driver and firmware in specific model: https://dnasofts.com/canon-l6000-printer-driver-firmware-and-user-manual-free-download/
– Download Epson driver and firmware in specific model: https://dnasofts.com/download-epson-wf-m5194-driver-firmware-and-manuals/

Source:
https://chiplessprinter.com/canon-service-tool-v5610.html
https://dnasofts.com
https://shop.nguyendangnam.com/
https://nguyendangnam.me/
https://chiplessprinter.com/reset-epson-waste-ink-pad-counter.html

Contact us to get support with Canon iR 6265i Error case

Telegram: https://t.me/hyperaktiv
Facebook: https://www.facebook.com/dngnm/