Panasonic DP2500 Error Codes list and fixing solutions

Panasonic DP2500 Error Codes list and fixing solutions

– Compatible Printer model: Panasonic DP2500
– Panasonic DP2500 Error Code List and description errors:

• Code: E1-20
• Description: Laser Unit Horizontal Synchronization
• Causes: 1. LPC3 PCB connector(s) is disconnected. 2. LPC3 PCB is defective. 3. LSU is defective. 4. LVPS connector is disconnected. 5. LVPS is defective. 6. LPC3/SC PCB connector is disconnected. 7. SC/LPC3 PCB is defective.

• Code: E1-22
• Description: Polygon Motor Synchronization
• Causes: 1. LPC3 PCB connector is disconnected. 2. LPC3 PCB is defective. 3. Laser Unit is defective. 4. LVPS connectors is disconnected. 5. LVPS is defective. 6. LPC3/SC PCB connector is disconnected. 7. SC PCB is defective.

• Code: E2
• Description: Lift DC Motor Error
• Causes:

• Code: E3-01
• Description: Toner Bottle Motor Rotation
• Causes: 1. Toner Bottle Motor connector is disconnected. 2. Toner Bottle Motor drive mechanism is defective. 3. Toner Bottle Motor is defective. 4. Toner Bottle Motor Home Position Sensor connector is disconnected. 5. LVPS connector is disconnected. 6. LVPS is defective. 7. LPC3 PCB connector(s) is disconnected. 8. LPC3 PCB is defective.

• Code: E3-20
• Description: Printer Motor (DC Motor) Rotation
• Causes: 1. Printer motor connector is disconnected. 2. Printer motor is defected. 3. LVPS connector is disconnected. 4. LVPS is defective. 5. LPC3 PCB connector is disconnected. 6. LPC3 PCB is defective.

• Code: E4-01
• Description: Fuser Warm-up Temperature
• Causes: 1. Fuser Thermistor is dirty. 2. Thermistor position is incorrect. 3. Fuser temperature is low. (Adjust F6-31) 4. Thermistor is defective. 5. Fuser Lamp connector is disconnected. 6. Fuser Thermostat is defective. 7. Fuser Lamp is defective. 8. HTC PCB connector is disconnected. 9. HTC PCB is defective.

• Code: E4-02
• Description: Paper Jam
• Causes: 1. Paper Jam in Fuser Unit.

• Code: E4-10
• Description: Exhaust Fan Motor Rotation (Fuser Unit Side)
• Causes: 1. Exhaust Fan connector is disconnected. 2. Exhaust Fan is defective. 3. LVPS connector is disconnected. 4. LVPS is defective. 5. LPC3 PCB is defective.

• Code: E5-11
• Description: Thermistor, Toner Sensor
• Causes: 1. SC/LPC3 PCB connector is disconnected. 2. SC/LPC3 PCB is defective.

• Code: E5-12
• Description: Main CPU/LPC Interface Error
• Causes: 1. SC/LPC3 PCB connector is disconnected. 2. SC/LPC3 PCB is defective.

• Code: E5-13
• Description: LPC System Error
• Causes: 1. SC/LPC3 PCB connector is disconnected. 2. SC/LPC3 PCB is defective.

• Code: E5-14
• Description: Option Installation Error
• Causes: 1. SC/LPC3 PCB connector is disconnected. 2. SC/LPC3 PCB is defective.

• Code: E5-15
• Description: Mechanical Total Counter Not Installed
• Causes: 1. SC/LPC3 PCB connector is disconnected. 2. SC/LPC3 PCB is defective.

• Code: E5-22
• Description: Finisher Communication
• Causes: 1. SC/LPC3 PCB connector is disconnected. 2. SC/LPC3 PCB is defective.

• Code: E7-10
• Description: Sub CPU System Error
• Causes: SC PCB is defective.

• Code: E7-11
• Description: Abnormal Platen Glass Scanning
• Causes: SC PCB is defective.

• Code: E7-12
• Description: Scanner Lamp is disconnected
• Causes: SC PCB is defective.

• Code: J00
• Description: The Registration Sensor did not detect paper within a predetermined time after paper started feeding. (Sheet Bypass)
• Causes:

• Code: J01
• Description: The Registration Sensor did not detect paper within a predetermined time after the Paper Feed Roller started rotating. (1st Feeder Unit)
• Causes:

• Code: J02
• Description: The 2nd Registration Sensor does not detect paper within a predetermined time after the Paper Feed Roller started rotating. (2nd Feeder Unit)
• Causes:

• Code: J03
• Description: The 3rd Registration Sensor does not detect paper within a predetermined time after the Paper Feed Roller started rotating. (3rd Feeder Unit)
• Causes:

• Code: J04
• Description: The 4th Registration Sensor does not detect paper within a predetermined time after the Paper Feed Roller started rotating. (4th Feeder Unit)
• Causes:

• Code: J07
• Description: The Registration Sensor did not detect paper within a predetermined time after paper feed from 2nd Feeder Unit. (2/3/4 Feeder Unit)
• Causes:

• Code: J08
• Description: The Registration Sensor did not detect paper within a predetermined time after the Paper Feed Roller started rotating on the 3rd Feeder Unit. (3/4 Feeder Unit)
• Causes:

– Panasonic DP2500 Error codes and solution steps to fix:

• Code: J09
• Description: The Registration Sensor did not detect paper within a predetermined time after the Paper Feed Roller started rotating on the 4th Feeder Unit. (4th Feeder Unit)
• Causes:

• Code: J12
• Description: The 2nd Registration Sensor did not detect paper within a predetermined time after the Paper Feed Roller started rotating.
• Causes:

• Code: J22
• Description: The 2nd Registration Sensor detect paper at the time of the initials.
• Causes:

• Code: J23
• Description: The 3rd Registration Sensor detect paper at the time of the initials.
• Causes:

• Code: J24
• Description: The 4th Registration Sensor detect paper at the time of the initials.
• Causes:

• Code: J30
• Description: The Registration Sensor did not detect no paper within a predetermined time.
• Causes:

• Code: J33
• Description: The Registration Sensor detect paper at the time of the initials.
• Causes:

• Code: J34
• Description: The Registration Sensor did not detect paper within a predetermined time after Sensor 4 of Automatic Duplex Unit is ON.
• Causes:

• Code: J40
• Description: The eject paper Sensor does not detect paper within a predetermined time after Registration Sensor is ON.
• Causes:

• Code: J41
• Description: The eject paper Sensor does not detect no paper within a predetermined time after eject paper Sensor is ON.
• Causes:

• Code: J42
• Description: The Paper Exit Sensor detects paper when machine is standby.
• Causes:

• Code: J45
• Description: The Paper Exit Sensor of dual-path exit guide unit does not detect paper within a predetermined time after Registration Sensor is ON.
• Causes:

• Code: J46
• Description: The Paper Exit Sensor of dual-path exit guide unit is not OFF within a predetermined time.
• Causes:

• Code: J47
• Description: The Paper Exit Sensor of dual-path exit guide unit detects paper when machine is standby.
• Causes:

• Code: J50
• Description: The Paper Transport Unit Sensor 1 does not detect paper within a predetermined time after eject paper Sensor of dual-path exit guide unit is ON.
• Causes:

• Code: J51
• Description: The Paper Transport Unit Sensor 2 does not detect paper within a predetermined time after eject paper Sensor of dual-path exit guide unit is ON.
• Causes:

• Code: J52
• Description: The Paper Transport Unit Sensor 3 does not detect paper within a predetermined time after eject paper Sensor of dual-path exit guide unit is ON.
• Causes:

• Code: J53
• Description: The Paper Transport Unit Sensor 4 does not detect paper within a predetermined time after eject paper Sensor of dual-path exit guide unit is ON.
• Causes:

• Code: J55
• Description: The Paper Transport Unit Sensor 1 is not OFF within a predetermined time.
• Causes:

• Code: J56
• Description: The Paper Transport Unit Sensor 2 is not OFF within a predetermined time.
• Causes:

• Code: J57
• Description: The Paper Transport Unit Sensor 3 is not OFF within a predetermined time.
• Causes:

• Code: J58
• Description: The Paper Transport Unit Sensor 4 is not OFF within a predetermined time.
• Causes:

• Code: J59
• Description: The Paper Transport Unit Sensor detects paper when machine is standby.
• Causes:

• Code: J70
• Description: Read Point Sensor does not go ON within 10 seconds after the original starts feeding. (Information Code 030 is printed on the Transaction Journal instead.)
• Causes:

• Code: J71
• Description: Original was longer than 78.7 in (2m). (Information Code 031 or 032 is printed on the Transaction Journal instead.)
• Causes:

• Code: J80
• Description: The Automatic Duplex Unit Sensor 1 does not detect paper within a predetermined time.
• Causes:

• Code: J81
• Description: The Automatic Duplex Unit Sensor 2 does not detect paper within a predetermined time after Automatic Duplex Unit Sensor 1 is ON.
• Causes:

• Code: J82
• Description: The Automatic Duplex Unit Sensor 3 does not detect paper within a predetermined time after Automatic Duplex Unit Sensor 2 is ON.
• Causes:

• Code: J83
• Description: The Automatic Duplex Unit Sensor 4 does not detect paper within a predetermined time after Automatic Duplex Unit Sensor 3 is ON.
• Causes:

• Code: J84
• Description: The Automatic Duplex Unit Sensor 1 detects no paper within a predetermined time after Automatic Duplex Unit Sensor 1 is ON.
• Causes:

• Code: J85
• Description: The Automatic Duplex Unit Sensor 2 detects no paper within a predetermined time after Automatic Duplex Unit Sensor 2 is ON.
• Causes:

• Code: J86
• Description: The Automatic Duplex Unit Sensor 3 detects no paper within a predetermined time after Automatic Duplex Unit Sensor 3 is ON.
• Causes:

• Code: J87
• Description: The Automatic Duplex Unit Sensor 4 detects no paper within a predetermined time after Automatic Duplex Unit Sensor 4 is ON.
• Causes:

• Code: J88
• Description: The Automatic Duplex Unit Sensor 1 detects paper when machine is standby.
• Causes:

• Code: J89
• Description: The Automatic Duplex Unit Sensor 2, 3 or 4 detects paper when machine is standby.
• Causes:

• Code: J90
• Description: A PRINT signal is not received within 1 minute after the FEED signal is received.
• Causes:

• Code: J91
• Description: A Paper Tray is pulled out when feeding a paper.
• Causes:

• Code: J92
• Description: A Front Door Cover is opened when feeding a paper.
• Causes:

• Code: U01
• Description: CLOSE FRONT/RIGHT COVER
• Causes: 1. Front/Right Cover is open. 2. Front Cover Sensor is disconnected. 3. Front Cover Sensor is defective. 4. LVPS connector is disconnected. 5. LVPS is defective. 6. LPC3 PCB connector is disconnected. 7. LPC3 PCB is defective.

• Code: U07
• Description: CLOSE FEED COVER
• Causes: 1. Feed Cover is open. 2. Feeder Unit is incorrectly installed. 3. Feeder Unit connector is disconnected. 4. Feeder Unit Sensor is disconnected. 5. Feeder Unit Sensor is defective. 6. LVPS connector is disconnected. 7. LVPS is defective. 8. CST4 PCB connector are disconnected. 9. CST4 PCB is defective.

• Code: U13
• Description: ADD TONER NO TONER WASTE CONTAINER
• Causes: 1. Toner Bottle is incorrectly installed. 2. Low Toner. 3. Toner Sensor is disconnected. 4. Toner Sensor is defective. 5. LVPS connector is disconnected. 6. LVPS is defective. 7. LPC3 PCB connector is disconnected. 8. LPC3 PCB is defective.

• Code: U14
• Description: TONER WASTE CONTAINER IS FULL
• Causes: 1. Toner Waste Container is incorrectly installed. 2. Toner Waste Container is full of toner. 3. Toner Waste Container Sensor connector is disconnected. 4. Toner Waste Container Sensor is defective. 5. LVPS connector is disconnected. 6. LVPS is defective. 7. LPC3 PCB connector is disconnected. 8. LPC3 PCB is defective. 9. SC PCB is defective.

• Code: U16
• Description: NO TONER WASTE CONTAINER
• Causes: 1. No Developer Unit. 2. No Toner Waste Container.

• Code: U20
• Description: CLOSE ADF COVER
• Causes: 1. ADF Cover is open. 2. ADF is not installed correctly. 3. ADF Cover Sensor is disconnected. 4. ADF Cover Sensor is defective. 5. LVPS connector is disconnected. 6. LVPS is defective.

• Code: U21
• Description: CLOSE PLATEN COVER
• Causes: While the copier is initializing, the ADF Cover was opened. (Optional ADF installed)

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