OKI proColor 810 Error Codes list and solutions

OKI proColor 810 Error Codes list and solutions

– Compatible Printer model: OKI proColor 810
– OKI proColor 810 Error Code description:

• Code: –
• Display: WDT ERROR R14=xxxx
• Description: PU firmware runaway
• Troubleshooting Guides: Does this error recur? Yes Turn on the power again. Replace the PU board.

• Code: –
• Display: ASIC ERROR
• Description: CU board (CU) DCON access error * DCON clock output abnormity
• Troubleshooting Guides: Does this error recur? Turn on the power again. Replace the CU board. Replace the PU board.

• Code: –
• Display: SDRAM ERROR
• Description: CU board (CU) DCON access error * RAMRD/WR abnormity for VIDEO
• Troubleshooting Guides: Does this error recur? Turn on the power again. Replace the CU board. Replace the PU board.

• Code: –
• Display: ABORT xxx = xxxxxxxx
• Description: PU firmware runaway
• Troubleshooting Guides: Does this error recur? Yes Turn on the power again. Replace the PU board.

• Code: –
• Display: IRQXX_IPT
• Description: PU firmware runaway
• Troubleshooting Guides: Does this error recur? Yes Turn on the power again. Replace the PU board.

• Code: 001
• Display: Contact the Service center. 001: Error
• Description: Machine Check Exception
• Troubleshooting Guides: Replace CU board

• Code: 002 … 007
• Display: Reboot the printer. 002: Error ~ 007: Error
• Description: CPU Exception
• Troubleshooting Guides: Does the error display recur? If the RAM DIMM is installed, remove it and turn off the power of the printer and back on. Replace the CU board. Re-install the RAM DIMM. Replace the RAM DIMM.

• Code: 020
• Display: Contact the Service center. 020: Error
• Description: CU ROM Hash Check Error
• Troubleshooting Guides: Does the error display recur? Yes Turn off the power of the printer and back on. Replace the CU

• Code: 024 … 025
• Display: Contact the Service center. 024: Error 025: Error
• Description: CU Font ROM Hash Check Error
• Troubleshooting Guides: Does the error display recur? Yes Turn off the power of the printer and back on. Replace the CU

• Code: 030
• Display: Contact the Service center. 030: Error
• Description: CU RAM Check Error
• Troubleshooting Guides: Does the error display recur? Yes Turn off the power of the printer and back on. Replace the CU board.

• Code: 031
• Display: Contact the Service center. 031: Error
• Description: CU Optional RAM Check Error
• Troubleshooting Guides: Is installation of the RAM DIMM normal? Does the printer recover from the error when the RAM DIMM is replaced?
  Re-install the RAM DIMM. Replace the RAM DIMM. Replace the CU board.

• Code: 036
• Display: Contact the Service center. 036: Error
• Description: Slot1 RAM Spec Error
• Troubleshooting Guides: Is installation of the RAM DIMM normal? Does the printer recover from the error when the RAM DIMM is replaced?
  Re-install the RAM DIMM. Replace the RAM DIMM. Replace the CU board.

Solve OKI proColor 810 Error codes

• Code: 040
• Display: Contact the Service center. 040: Error
• Description: CU EEPROM Error
• Troubleshooting Guides: Does the error display recur? Yes Turn off the power of the printer and back on. Replace the CU board.

• Code: 041
• Display: Contact the Service center. 041: Error
• Description: CU Flash Error. Flash ROM Error on the CU/PU board
• Troubleshooting Guides: Does the error display recur? Yes Turn off the power of the printer and back on. Replace the CU board.

• Code: 042, 043, 045
• Display: Contact the Service center. 042: Error~ 043: Error 045: Error
• Description: Flash File System Error
• Troubleshooting Guides: Failed to access to the Flash ROM that is directly soldered to the CU board. Turn off the power of the printer and back on. Replace the CU board.

• Code: 051
• Display: Contact the Service center. 051: Error
• Description: CU Fan Error
• Troubleshooting Guides:

• Code: 052
• Display: Reboot the printer. 052: Error
• Description: Image Processor Driver Error
• Troubleshooting Guides: Turn the printer power off and then back on. If the error symptom remains unchanged, replace the CU board.

• Code: 070
• Display: Reboot the printer. 070: Error
• Description: PostScript Internal Error
• Troubleshooting Guides: Turn power to OFF/ON.

• Code: 072
• Display: Reboot the printer. 072: Error. Xx
• Description: Engine I/F Error. I/F error between PU and CU
• Troubleshooting Guides: Is the CU assembly installed normally? Does the printer recover from the error when the CU board is replaced?
  Re-install the CU assembly normally. Replace the CU board. Replace the PU Board.

• Code: 073
• Display: Reboot the printer. 073: Error xxxxxxxx
• Description: Video Error Error is detected when expanding the video data. (Illegal data is received.)
• Troubleshooting Guides: Is the CU assembly installed normally? Does this error recur?
  Re-install the CU assembly normally. Change the PC with another PC having high specifications, or alternately reduce resolution power and execute the print again. Replace the CU board. Replace the interface cable. Re-install the PC Printer driver.
  Is the CU assembly installed normally? Does this error recur? Does the error depend on print Data?
  Re-install the CU assembly normally. Execute the print again. Print any other data. Replace the CU board. Send the data to design division and request analysis of the data.

• Code: 074, 075
• Display: Reboot the printer. 074: Error xxxxxxxx 075: Error xxxxxxxx
• Description: Video Error Error is detected when expanding the video data.
• Troubleshooting Guides: Is the CU assembly installed correctly?
  Re-install the CU assembly normally. Replace the CU board.

• Code: 081
• Display: Contact the Service center. 081: Error
• Description: Parameter integrity check
• Troubleshooting Guides: Either EEPROM or Flash ROM cannot read/write normally. Turn the printer power off and then back on. If the error symptom remains unchanged, replace the CU board.

• Code: 104
• Display: Contact the Service center. 104: Error
• Description: Read/write error of the engine EEPROM is detected.
• Troubleshooting Guides: Does this error recur? Yes Turn off the power of the printer and back on. Replace the PU Board.

• Code: 106
• Display: Contact the Service center. 106: Error
• Description: Engine control logic has an error.
• Troubleshooting Guides: Does this error recur? Yes Turn off the power of the printer and back on. Replace the PU board.

• Code: 111
• Display: Contact the Service center. 111: Error
• Description: Duplex unit for other model is detected.
• Troubleshooting Guides: Is the duplex unit for that specific model installed? No Install the correct duplex unit.

• Code: 112, 113
• Display: Contact the Service center. 112: Error 113: Error
• Description: Optional tray for other model is detected.
• Troubleshooting Guides: Is the optional tray for that specific Model installed? No Install the correct optional tray.

• Code: 121
• Display: Contact the Service center. 121: Error
• Description: High voltage power supply interface error
• Troubleshooting Guides: Is the cable connecting the PU board to the high voltage unit connected normally? Have you checked defective contact of contactor points?
  Re-connect them normally. Check for defective contact of the high voltage system. Replace the high voltage power supply.

• Code: 122
• Display: Contact the Service center. 122: Error
• Description: Low voltage power supply fan error
• Troubleshooting Guides: Is the fan (bottom right of the front) of the low voltage power supply block working? Is the fan connector connected correctly?
  Check for sure connection of the fan connector. Replace the PU board. Replace the fan motor. Replace the PU board.

• Code: 123
• Display: Contact the Service center. 123: Error
• Description: Environment humidity is abnormal./ Humidity sensor is not connected.
• Troubleshooting Guides: Does this error recur? Yes Turn off the power of the printer and back on. Replace the control panel board.

• Code: 124
• Display: Contact the Service center. 124: Error
• Description: Environment temperature is abnormal.
• Troubleshooting Guides: Does this error recur? Yes Turn off the power of the printer and back on. Replace the control panel board.

• Code: 126
• Display: Shut off the electric power and wait for a while. 126: The printer is condensing.
• Description: Dew condensation of the printer is detected.
• Troubleshooting Guides: This error can easily occur when a printer is brought in to indoor from outdoor. Leave the printer for 2 hours or half day under room temperature, and turn on the power again. After leaving a printer under room temperature, turn on the power again.

• Code: 127
• Display: Contact the Service center. 127: Error
• Description: Fuser exhaust fan error
• Troubleshooting Guides: Is the fan connector connected normally? Does this error recur?
  Re-connect it normally. Replace the fan motor. Replace the PU board.

• Code: 128
• Display: Contact the Service center. 128: Error
• Description: ID cooling fan error
• Troubleshooting Guides: Is the fan connector connected normally? Does this error recur?
  Re-connect it normally. Replace the fan motor. Replace the PU board.

• Code: 131 … 134
• Display: Contact the Service center. 131: Error – 134: Error
• Description: LED head detection error (131=Y, 132=M, 133=C, 134=K)
• Troubleshooting Guides: Is the LED head connected normally? Is the LED HEAD fuse brown? Does this error recur?
  Install the LED head unit normally. Check the LED HEAD fuse. After checking fuse Turn on the power again. For the method of checking the LED head unit fuse

• Code: 142
• Display: Contact the Service center. 142: Error
• Description: ID Up/Down position detection error
• Troubleshooting Guides: Is the ID unit caught by anything when it is removed and re-installed? Does this error recur?
  Re-install the ID unit. Turn on the power again. Replace the ID UP/ DOWN sensor.

• Code: 150 … 153
• Display: Contact the Service center. 150: Error – 153: Error
• Description: The ID unit fuse has blown out. (150=Y, 151=M, 152=C, 153=K)
• Troubleshooting Guides: Is the ID unit installed normally? Does this error recur? Does the printer recover from the error when the PU/PRZ board is replaced?
  Re-install the ID unit. Turn on the power again. After checking for the sure connection of the cable between PRZ board and PU board, replace the PRZ board. Replace the PU board.

• Code: 154
• Display: Contact the Service center. 154: Error
• Description: The belt unit fuse has blown out
• Troubleshooting Guides: Is the belt unit connected normally? Does this error recur?
  Re-install the belt unit. Turn on the power again. After checking for the sure cable connection, replace the PU board.

• Code: 155
• Display: Contact the Service center. 155: Error
• Description: The fuser unit fuse has blown out.
• Troubleshooting Guides: Is the fuser unit installed normally? Does this error recur?
  After cleaning the connecting connector of the fuser unit, re-install the fuser unit. Turn on the power again. After checking for the sure cable connection, replace the PU

• Code: 160 … 163
• Display: Contact the Service center. 160: Error – 163: Error
• Description: Toner sensor detection error. (160=Y, 161=M, 162=C, 163=K) This error does not occur with the default settings.
• Troubleshooting Guides: Is the toner cartridge installed? Is the lock lever of the toner set? Does this error recur?
  Install the toner cartridge. Rotate the lock lever of toner to the lock position. Turn on the power again. Replace the toner sensor assembly.

• Code: 167
• Display: Contact the Service center. 167: Error
• Description: Thermistor Slope Error
• Troubleshooting Guides: Is the error message displayed? Does this error recur?
  Turn on the power again. After leaving the printer for 30 minutes, turn on the power again.

• Code: 168
• Display: Contact the Service center. 168: Error Note)
• Description: Compensation Thermistor Error
• Troubleshooting Guides: Is the error message displayed? Does this error recur?
  Turn on the power again. After leaving the printer for 30 minutes, turn on the power again.

• Code: 169
• Display: Contact the Service center. 169: Error Note)
• Description: Upper side Thermistor Error
• Troubleshooting Guides: Is the error message displayed? Does this error recur?
  Turn on the power again. After leaving the printer for 30 minutes, turn on the power again.

• Code: 170, 171
• Display: Contact the Service center. 170: Error 171: Error Note)
• Description: Short-circuit or open-circuit of fuser thermistor is detected.
• Troubleshooting Guides: Does this error recur?
  Turn on the power again. Replace the fuser unit.

• Code: 172, 173
• Display: Contact the Service center. 172: Error 173: Error
• Description: The fuser thermistor has detected an abnormal temperature (high temperature or low temperature.)
• Troubleshooting Guides: Turn on the power again. Does this error recur?
  Replace the fuser unit. Replace the low voltage power supply unit.

• Code: 174
• Display: Contact the Service center. 174: Error
• Description: The backup roller thermistor is detected of its short-circuit. (At high temperature)
• Troubleshooting Guides: Does this error recur? Yes Turn on the power again. Replace the fuser unit.

• Code: 175
• Display: Contact the Service center. 175: Error Note)
• Description: The backup roller thermistor is detected of its opencircuit. (At low temperature)
• Troubleshooting Guides: Does this error recur? Yes Turn on the power again. Replace the fuser unit.

• Code: 176, 177
• Display: Contact the Service center. 176: Error 177: Error
• Description: The backup roller thermistor has detected an abnormal temperature (high temperature or low temperature.)
• Troubleshooting Guides: Does this error recur? Turn on the power again. Replace the fuser unit. Replace the low voltage power supply unit.

• Code: 181, 182, 183
• Display: Contact the Service center. 181: Error 182: Error 183: Error
• Description: Option unit I/F error (181=Duplex Unit, 182=2nd Tray, 183=3rd Tray)
• Troubleshooting Guides: Does this error recur? Turn on the power again. Check for sure connection of the connectors. Replace the option unit.

• Code: 190
• Display: Reboot the printer. 190: Error
• Description: System memory overflow
• Troubleshooting Guides: Does this error recur? Yes Turn on the power again. Increase the add-on RAM DIMM.

• Code: 200, 201, 202
• Display: Contact the Service center. 200: Error – 202: Error
• Description: PU Firmware Download Error
• Troubleshooting Guides: Error has occurred during rewriting of the PU firmware. After turning on the power again, perform downloading again. (This error does not occur during the normal operation because this processing is not carried out.)

• Code: 203, 204, 207, 208, 214, F0C, FFF
• Display: Reboot the printer.
  203: Error
  204: Error
  207: Error
  208: Error
  214: Error
  FOC: Error
  FFF: Error
• Description: CU program error (The error numbers 203 through 214 do not occur under the normal operation.)
  Illegal processing is executed by the CU program.
• Troubleshooting Guides: Illegal processing is executed by the CU program. After turning off the power, check the normal connection between CU board and PU board. Then, turn on the power again.

• Code: 209
• Display: Reboot the printer. 209: Download Error
• Description: Custom Media Type table downloading has failed.
• Troubleshooting Guides: Custom Media Type table downloading has failed. After turning on the power again, perform downloading again. (This error does not occur during the normal operation because this processing is not carried out.)

• Code: 230
• Display: Contact the Service center. 230: Error
• Description: RFID Reader not Installed
• Troubleshooting Guides: RFID read device error Does this error recur?
  Check the normal connection of RFID R/W board. Replace the RFID R/W board. Replace the P6X board.

• Code: 231
• Display: Contact the Service center. 231: Error
• Description: RFID reader I/F error
  Interface error with the RFID reader is detected.
  01: Communication error between the RFID reader and the engine circuit boards.
  02: Error in the wireless circuit of the RF ID reader
  03: Communication error between the RFID reader and the tag chip.
  04: Error is detected in the RFID tag chip. (In more than 4 chips)
• Troubleshooting Guides: 01: Same as the error no. 230 02: Replace the RFID R/W board. 03: Check for normal connection of the antenna cable. 04: Check if quantity of the RFID Tag is correct or not.

• Code: 250
• Display: Reboot the printer. 250: Error
• Description: The erasing error of encrypted file has been detected.
• Troubleshooting Guides: Has the User known that HDD ERASE is performed? Yes Inform the User that it is necessary to perform Disk ERASE and revert the HDD as the purchasing status in order to delete the encrypted file. (ADMIN MENU HDD ERASE)

• Code: 251
• Display: Contact the Service center. 251: Error
• Description: Secure Disk Erasing Error
  Error has been detected in the Disk ERASE.
• Troubleshooting Guides: Error has been detected in the Disk ERASE. Does the error display recur? Yes
  Electrical power OFF/ON Replace HDD

• Code: 252, 253
• Display: Contact the Service center. 252: Error 253: Error
• Description: Disk Security Mode Error
• Troubleshooting Guides: Install hard disk that has been connected while introducing the security kit.

• Code: 254
• Display: Contact the Service center. 254: Error
• Description: Disk Security Mode Error
• Troubleshooting Guides: Does the error display recur? Turn the power OFF/ON. Regenerate the encrypting mode. If it still does not improve the situation, change the CU board and encrypted hard disk.

• Code: 255
• Display: Contact the Service center. 255: Error
• Description: Disk Security Mode Error
• Troubleshooting Guides: Only change the encrypted board.

• Code: 256
• Display: Contact the Service center. 256: Error
• Description: Disk Security Mode Error
• Troubleshooting Guides: Install genuine hard disk.

• Code: 257
• Display: Contact the Service center. 257: Error
• Description: Disk Security Mode Error
• Troubleshooting Guides: Turn the power OFF/ON. Execute the re-formation of hard disk. If it still does not improve the situation, change the hard disk.

• Code: 901 … 904
• Display: Reboot the printer. 901: Error – 904: Error Note)
• Description: Abnormal temperature of belt 901: Shortcircuit 902: Open circuit 903: High temperature 904: Low temperature
• Troubleshooting Guides: Is the cable from belt thermistor to the high voltage board connected normally? Does this error recur?
  Re-connect the cables normally. Turn on the power again. Replace the belt thermistsor.

• Code: 918
• Display: Reboot the printer. 918: Error
• Description: Duplex FAN Alarm Caution
• Troubleshooting Guides: Fan error inside the duplex unit. Does the error recur when the power is turned off once and back on? Does the error recur when the power is turned off once and back on?
  Check if the Duplex unit is installed normally or not. Check if the fans are installed normally or not. Replace the fan.

• Code: 923
• Display: Reboot the printer. 923: Error
• Description: Black image drum lock error
  The K ID does not rotate normally
• Troubleshooting Guides: The K ID does not rotate normally. Does the error display recur when the power is turned off once and back on?
  Check if the KID is installed normally or not. Replace the K ID unit. Replace the K ID motor.

• Code: 928
• Display: Contact the Service center. 928: Error
• Description: Fuser motor lock error
  Fuser does not rotate normally.
• Troubleshooting Guides: Fuser does not rotate normally. Does this error recur? Does this error recur?
  Check if the fuser is installed normally or not. Replace the fuser. Replace the fuser motor.

• Code: 980
• Display: Contact the Service center. 980: Error
• Description: Media wrapped around the fuser error
• Troubleshooting Guides: Media has wrapped around the fuser. Turn off the power. Replace the fuser.

• Code: 983
• Display: Contact the Service center. 983: Error
• Description: Error due to detection of the toner cartridges of the same color
  Two or more toner cartridges of the same color are detected.
• Troubleshooting Guides: Two or more toner cartridges of the same color are detected. Install the cartridge of the specified in the specified position.

• Code: 984 … 987
• Display: Contact the Service center. 984: Error – 987: Error
• Description: Detection of an unsupported toner cartridge
  An unsupported toner cartridge has been detected.
  984:Black toner cartridge position
  985:Yellow toner cartridge position
  986:Magenta toner cartridge position
  987:Cyan toner cartridge position
• Troubleshooting Guides: Unsupported toner cartridge has been detected. Change to correct toner cartridge.

– Get more information about Epson XP 15000 troubleshooting, click here

– Get more error code list with quick guide to fix printer product, click here
– About get help with reseting Epson inkpad or others, click here

Waste Ink Pad Counter Utility Functions:

– Cleaning printhead.
– Ink charge.
– Fix Epson red lights blinking Error

– Fix Epson Service Required Error: A printer’s ink pad at the end of its service life Please contact Epson Support.

– Check the current value of waste ink counters and ink level counters.
– Clear Waste Ink Counters.
– Read and write serial number.
– Read and write USB ID.
– Read and write HEAD ID.
– Make EEPROM dump, backup.
– Paper feed test.
– Nozzle check.
– Color check pattern.
– Initialize (disable) PF deterioration offset.
– Retrieve device information

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