OKI MPS5502mb Error Codes list and solutions

OKI MPS5502mb Error Codes list and solutions

– Compatible Printer model: OKI MPS5502mb
– OKI MPS5502mb Error Code description:

• Code: C020
• Description: Image drum lock error
• Causes: The ID does not rotate normally. Does the error display recur when the power is turned off once and back on?
• Troubleshooting Guides: Check if the ID is installed normally or not. Replace the ID unit. Replace the ID motor.

• Code: C060
• Description: Detect hopping Motor lock error
• Causes: Hopping motor does not rotate nomary.
• Troubleshooting Guides: Power OFF/ON Turn off the Power of the printer and back on.

• Code: C0A1
• Description: Fuser exhaust fan error
• Causes: Is the fan connector connected normally? Does this error recur?
• Troubleshooting Guides: Re-connect it normally. Replace the fan motor. Replace the PU board.

• Code: C0A2
• Description: Low voltage power supply fan error
• Causes: Is the fan (bottom right of the front) of the low voltage power supply block working? Is the fan connector connected normally?
• Troubleshooting Guides: Check for sure connection of the fan connector. Replace the PU board. Replace the fan motor.

• Code: C0A5
• Description: ID cooling fan error
• Causes: Is the fan connector connected normally? Does this error recur?
• Troubleshooting Guides: Re-connect it normally. Replace the fan motor. Replace the PU board.

• Code: C0A6
• Description: Duplex FAN Alarm Caution
• Causes: Fan error inside the Duplex unit. Does the error recur when the power is turned off once and back on? Does the error recur when the power is turned off once and back on?
• Troubleshooting Guides: Check if the Duplex unit is installed normally or not. Check if the fans are installed normally or not. Replace the fan.

• Code: C0A8
• Description: Fan Motor Error8
• Causes:
• Troubleshooting Guides: Turn off the Power of the printer and back on.

• Code: C1DA, C1DB
• Description: LCF unit detect error 1 LCF unit detect error 2
• Causes:
• Troubleshooting Guides: Replace the LCF Unit Board

• Code: C260
• Description: Scanner lamp error
• Causes: Lamp error – Exposure adjustment has failed
• Troubleshooting Guides: Power cycle the unit. If the power cycle does not work to recover from the error, the unit needs repair. The CIS may be damaged.

• Code: C270
• Description: Scanner home position error
• Causes: The home position sensor does not become inactive in the designated period of time – The carriage does not move from the home position in the designated period of time.
• Troubleshooting Guides: Power cycle the unit. If the power cycle does not work to recover from the error, the unit needs repair. The possible cause is the damage of the home position sensor, the belt that moves CIS, or the FB motor.

• Code: C280
• Description: Scanner home position error
• Causes: The home position sensor does not become active in the designated period of time – The carriage does not reach the home position in the designated period of time. The sensor malfunctions.
• Troubleshooting Guides: Power cycle the unit. If the power cycle does not work to recover from the error, the unit needs repair. The possible cause is the damage of the home position sensor, the belt that moves CIS, or the FB motor.

• Code: C291
• Description: Scan position detect error
• Causes: Scan position detect error – The black edge is not detected in scanning.
• Troubleshooting Guides: Power cycle the unit and retry to scan. If the error occurs again in the next scan, the unit needs repair. The calibration sheet may not be installed properly.

Solve OKI MPS5502mb Error codes

• Code: C383
• Description: Toner sensor detection error. (C383=K) This error does not occur with the default settings.
• Causes: Is the toner cartridge installed? Is the lock lever of the toner set? Does this error recur?
• Troubleshooting Guides: Install the toner cartridge. Rotate the lock lever of toner to the lock position. Turn on the power again. Replace the toner sensor assembly.

• Code: C41A, C41B
• Description: Short-circuit or opencircuit of fuser thermistor is detected.
• Causes: Does this error recur?
• Troubleshooting Guides: Turn on the power again. Replace the fuser unit.

• Code: C41C
• Description: The backup roller thermistor is detected of its short-circuit. (At high temperature)
• Causes: Does this error recur?
• Troubleshooting Guides: Turn on the power again. Replace the fuser unit.

• Code: C41D
• Description: The backup roller thermistor is detected of its opencircuit. (At low temperature)
• Causes: Does this error recur?
• Troubleshooting Guides: Turn on the power again. Replace the fuser unit.

• Code: C41E
• Description: Compensation Thermistor Error
• Causes: Is the error message displayed? Does this error recur?
• Troubleshooting Guides: Turn on the power again. After leaving a printer for 30 minutes, turn on the power again.

• Code: C449, C446
• Description: The fuser thermistor has detected an abnormal temperature (high temperature or low temperature.)
• Causes: Does this error recur?
• Troubleshooting Guides: Turn on the power again. Replace the fuser unit. Replace the low voltage power supply unit.

• Code: C44A
• Description: Thermistor Slope Error
• Causes: Is the error message displayed? Does this error recur?
• Troubleshooting Guides: Turn on the power again. After leaving a printer for 30 minutes, turn on the power again.

• Code: C468, C466
• Description: The backup roller thermistor has detected an abnormal temperature (high temperature or low temperature.)
• Causes: Does this error recur?
• Troubleshooting Guides: Turn on the power again. Replace the fuser unit. Replace the low voltage power supply unit.

• Code: C46A, C46B
• Description: Compensation Heater Temp high Compensation Heater Temp Low
• Causes:
• Troubleshooting Guides: Turn on the power,after 30min.

• Code: C46C
• Description: Power Supply Thermistor Short Error. (When temperature is high)
• Causes:
• Troubleshooting Guides: Turn off the Power of the printer and back on.

• Code: C46D
• Description: Power Supply Thermistor Open Error (When temperature is low)
• Causes:
• Troubleshooting Guides: Turn off the Power of the printer and back on.

• Code: C46E
• Description: Power Supply Thermistor Temp High
• Causes:
• Troubleshooting Guides: Turn off the Power of the printer and back on.

• Code: C46F
• Description: Power Supply Thermistor Temp Low
• Causes:
• Troubleshooting Guides: Turn off the Power of the printer and back on.

• Code: C4C0
• Description: The fuse has blown out.
• Causes: Is the fuser unit installed normally? Does this error recur?
• Troubleshooting Guides: After cleaning the connecting connector of the fuser unit, re-install the fuser unit. Turn on the power again. After checking for the sure cable connection, replace the PU or Board IBY.

• Code: C4E3
• Description: Fuser motor lock error
• Causes: Fuser does not rotate normally. Does this error recur?
• Troubleshooting Guides: Check if the fuser is installed normally or not. Replace the fuser. Replace the fuser motor.

• Code: C4FA
• Description: Media wrapped around the fuser error
• Causes: Media has wrapped around the fuser.
• Troubleshooting Guides: Turn off the power. Replace the fuser.

• Code: C56A, C56B, C56C, C56D
• Description: Option unit I/F error (C56A=Duplex Unit, C56B=2nd Tray, C56C=3rd Tray C56D=4th Tray)
• Causes: Does this error recur?
• Troubleshooting Guides: Turn on the power again. Check for sure connection of the connectors. Replace the option unit.

• Code: C56E
• Description: When LCF is setting,Tray2 Unit I/F Error or Tray3 Unit I/F Error is report from PU. Interchange the error to LCF Unit I/F Error by CU. Occur:When communication has dropped off.
• Causes:
• Troubleshooting Guides: Turn on the power again.

• Code: C5A1
• Description: Read/write error of the engine EEPROM is detected.
• Causes: Does this error recur?
• Troubleshooting Guides: Turn off the power of the printer and back on. Replace the PU board.

• Code: C5A2
• Description: Duplex Software Error
• Causes:
• Troubleshooting Guides: Replace the Duplex Unit

• Code: C5A3
• Description: Tray3 Software Error
• Causes:
• Troubleshooting Guides: Change the Tray3 Board

• Code: C5A4
• Description: Tray2 Software Error
• Causes:
• Troubleshooting Guides: Change the Tray2 Board

• Code: C5A5
• Description: Software Error
• Causes:
• Troubleshooting Guides: Change the PU Board

• Code: C5A6
• Description: Tray4 Software Error
• Causes:
• Troubleshooting Guides: Change the Tray4 Board

• Code: C5A7
• Description: When LCF is setting,Tray2 software Error or Tray3 software Error is report from PU. Interchange the error to LCF Software Error by CU. Occur:Detect flash memory software error of Tray.
• Causes:
• Troubleshooting Guides: Undetected flash memory software error of Tray3.

• Code: C5B0
• Description: Duplex Clock Adjust Error
• Causes:
• Troubleshooting Guides: Change the Duplex

• Code: C5B2, C5B3, C5B4
• Description: Tray-2/3/4 CPU clock frequency error
• Causes: C5B2=2nd Tray C5B3=3rd Tray C5B4=4th Tray
• Troubleshooting Guides: Replace the Tray board GOH-12.

• Code: C5B5
• Description: When LCF is setting, Tray2 Clock Adjust Error or Tray3 Clock Adjust Error is report from PU. Interchange the error to LCF Clock Adjust Error by CU.
• Causes:
• Troubleshooting Guides: Replace the Tray board

• Code: C91E
• Description: When separate toner is setting, occur the error in case the ID and TC is same Tag.
• Causes:
• Troubleshooting Guides: Set the correct tag in ID and TC.

• Code: C91F
• Description: Detect to receive the each color. Change the ERR04
• Causes:
• Troubleshooting Guides: Set the correct tag in ID and TC.

• Code: C921
• Description: AC voltage zero-crossing error
• Causes:
• Troubleshooting Guides: Check the AC voltage. Change the Lowvoltage board or PU board.

• Code: C940
• Description: Engine control logic has an error.
• Causes: Does this error recur?
• Troubleshooting Guides: Turn off the power of the printer and back on. Replace the PU board.

• Code: C96A
• Description: High voltage power supply interface error
• Causes: Is the cable connecting the PU board to the high voltage unit connected normally? Have you checked defective contact of contactor points?
• Troubleshooting Guides: Re-connect them normally. Check for defective contact of the high voltage system. Replace the high voltage power supply.

• Code: C9A0
• Description: Offline stapler error
• Causes:
• Troubleshooting Guides: Change the offline stapler

• Code: CE50
• Description: Environment temperature is abnormal.
• Causes: Does this error recur?
• Troubleshooting Guides: Turn off the power of the printer and back on. Replace the Board 8TH.

• Code: CE51
• Description: Environment humidity is abnormal./ Humidity sensor is not connected.
• Causes: Does this error recur?
• Troubleshooting Guides: Turn off the power of the printer and back on. Replace the Board 8TH.

• Code: CE52
• Description: Dew condensation of the printer is detected.
• Causes: This error can easily occur when a printer is brought in to indoor from outdoor. Leave the printer for 2 hours or half day under room temperature, and turn on the power again. Does this error recur?
• Troubleshooting Guides: After leaving a printer under room temperature, turn on the power again. Replace the Board 8TH.

• Code: CE7A
• Description: ID Up/Down position detection error
• Causes: Is the ID unit caught by anything when it is removed and reinstalled? Does this error recur?
• Troubleshooting Guides: Re-install the ID unit. Turn on the power again. Replace the high voltage power supply.

• Code: CE85
• Description: LED head detection error (CE85=K)
• Causes: Is the LED head connected normally? Is the LED HEAD fuse brown? Does this error recur?
• Troubleshooting Guides: Install the LED head unit normally. Check the LED HEAD fuse. After checking fuse Turn on the power again. For the method of checking the LED head unit fuse, refer to section 7.6.

• Code: D108
• Description: When LCF can not Lift up.
• Causes:
• Troubleshooting Guides: Set the Paper of the LCF Tray again.

• Code: D109
• Description: Detect the paper capacity is over.
• Causes:
• Troubleshooting Guides: Set the Paper of the LCF Tray again.

• Code: D216
• Description: Reversal cover is open.
• Causes:
• Troubleshooting Guides: Close the Exit Cover.

• Code: D3F1
• Description: Occur:The drum counter is over the life limit, and detect toner empty.
• Causes:
• Troubleshooting Guides: Push the ONLINE SW when change the new Image Drum.

• Code: D3F2
• Description: Occur:Printing 500 page, after the drum counter is over the life limit, and detect toner empty.
• Causes:
• Troubleshooting Guides: Push the SW when change the new Image Drum and Cover open close.

• Code: D3F4
• Description: Occur:The drum counter is over the life limit, and detect toner empty.
• Causes:
• Troubleshooting Guides: Auto reset when change the new drum.

• Code: D3F5
• Description: Occur:Printing 500 page, after the drum counter is over the life limit, and detect toner empty.
• Causes:
• Troubleshooting Guides: Auto reset when change the new drum.

• Code: D3F6
• Description: The error is detect the Drum is not genuine. It is occur the Self-diagnostic mode of genuine isu warningv orustopv.
• Causes:
• Troubleshooting Guides: Set the correct tag in ID.

• Code: E010, E020, E570
• Description: Indicates that jam has occurred in the paper path. Error E010 : Transport Error E020 : Exit Error E570 : Duplex Entry
• Causes:
• Troubleshooting Guides: Take out the jammed paper.

• Code: E01A
• Description: Occur jam and Paper on the Transport Path
• Causes:
• Troubleshooting Guides: Take out the jammed paper. Change the sensor Lever. Change the PU board.

• Code: E01B
• Description: Occur jam around Fuser Unit
• Causes:
• Troubleshooting Guides: Take out the jammed paper. Change the sensor Lever. Change the PU board.

• Code: E02A
• Description: Occur jam and Paper on the Exit Path
• Causes:
• Troubleshooting Guides: Take out the jammed paper. Change the sensor Lever. Change the PU board.

• Code: E061, E062, E063, E064, E065
• Description: Tray1 check paper size error Tray2 check paper size error Tray3 check paper size error Tray4 check paper size error MP Tray check paper size error
• Causes:
• Troubleshooting Guides: Change the paper size or change the paper in Tray.

• Code: E066
• Description: Occur:Difference between the actual paper size and realization of engine.
• Causes:
• Troubleshooting Guides: Remove the paper and close the cover.

• Code: E090
• Description: Image data time out jam
• Causes:
• Troubleshooting Guides: Take out the jammed paper.

• Code: E110
• Description: Indicates that jam has occurred in the vicinity of Duplex unit. Error E110 : Misfeed from Duplex
• Causes:
• Troubleshooting Guides:

• Code: E120
• Description: Indicates that jam has occurred during feeding paper from the MP tray. Error E120: MP Tray
• Causes:
• Troubleshooting Guides:

• Code: E130
• Description: Occur jam with the Tray1
• Causes:
• Troubleshooting Guides: Take out the jammed paper. Change the sensor Lever. Change the Tray1 board.

• Code: E13A
• Description: Tray1 paper remaining
• Causes:
• Troubleshooting Guides: Take out the jammed paper. Change the sensor Lever. Change the PU board.

• Code: E140
• Description: Occur jam with the Tray2
• Causes:
• Troubleshooting Guides: Take out the jammed paper. Change the sensor Lever. Change the Tray2 board.

• Code: E14A
• Description: Occur jam and Paper on the Tray2
• Causes:
• Troubleshooting Guides: Take out the jammed paper. Change the sensor Lever. Change the Tray2 board.

• Code: E150
• Description: Occur jam with the Tray3
• Causes:
• Troubleshooting Guides: Take out the jammed paper. Change the sensor Lever. Change the Tray3 board.

• Code: E15A
• Description: Occur jam and Paper on the Tray3
• Causes:
• Troubleshooting Guides: Take out the jammed paper. Change the sensor Lever. Change the Tray3 board.

• Code: E16A
• Description: Occur jam and Paper on the Tray4
• Causes:
• Troubleshooting Guides: Take out the jammed paper. Change the sensor Lever. Change the Tray4 board.

• Code: E19A
• Description: Receive paper remain information of Tray2 or Tray3, and notice remain paper by CU when LCF is setting.
• Causes:
• Troubleshooting Guides: Take out the jammed paper.

• Code: E202
• Description: Paper feed jam
• Causes:
• Troubleshooting Guides: Take out the jammed paper. Change the sensor Lever. Change the PU board.

• Code: E20A
• Description: Occur jam and Paper on the Feed Path
• Causes:
• Troubleshooting Guides: Take out the jammed paper. Change the sensor Lever. Change the PU board.

• Code: E400
• Description: Face Up Cover Jam
• Causes:
• Troubleshooting Guides: Change the sensor Lever. Change the cable. Change the relay board or PU board.

• Code: E52A
• Description: Occur Duplex jam and Paper on the Transport Path
• Causes:
• Troubleshooting Guides: Take out the jammed paper. Change the sensor Lever. Change the Duplex board.

• Code: E57A
• Description: Occur Duplex jam and Paper on the Entry Path
• Causes:
• Troubleshooting Guides: Take out the jammed paper. Change the sensor Lever. Change the Duplex board.

• Code: E580, E520
• Description: Indicates that jam has occurred in the vicinity of Duplex unit. Error E580 : Duplex Reversal Error E520 : Duplex Input
• Causes:
• Troubleshooting Guides:

• Code: E58A
• Description: Occur Duplex jam and Paper on the Reversal Path
• Causes:
• Troubleshooting Guides: Take out the jammed paper. Change the sensor Lever. Change the Duplex board.

• Code: E711
• Description: ADF document jam
• Causes: Jam due to non-arrival at the hopping sensor – After paper feeding is started, the hopping sensor does not become active. (Simplex and Duplex)
• Troubleshooting Guides: Open the ADF cover, remove every jammed document from the paper feed path, and close the ADF cover.

• Code: E712
• Description: ADF document jam
• Causes: Jam due to non-arrival at the regist paper sensor – After feeding for a simplex document scan is started, the regist paper sensor does not become active. (Simplex)
• Troubleshooting Guides: Open the ADF cover, remove every jammed document from the paper feed path, and close the ADF cover.

• Code: E713
• Description: ADF document jam
• Causes: Jam due to non-arrival at the reverse paper sensor – After feeding for a duplex document scan is started, the reverse paper sensor does not become active. (Duplex)
• Troubleshooting Guides: Open the ADF cover, remove every jammed document from the paper feed path, and close the ADF cover.

• Code: E714
• Description: ADF document jam
• Causes: Jam due to document removal – In the middle of feeding for a simplex document scan, the document set sensor becomes inactive. (Simplex and Duplex)
• Troubleshooting Guides: Open the ADF cover, remove every jammed document from the paper feed path, and close the ADF cover.

• Code: E715
• Description: ADF document jam
• Causes: Activation of the hopping sensor at document reversal – The hopping sensor becomes active when the reverse paper sensor is inactive. Multifeed of documents is detected. (Duplex)
• Troubleshooting Guides: Open the ADF cover, remove every jammed document from the paper feed path, and close the ADF cover.

• Code: E721
• Description: ADF document jam
• Causes: Jam due to non-arrival at the scan sensor – Although the fed document is transferred to a certain distance, the scan sensor does not become active. (Simplex and Duplex)
• Troubleshooting Guides: Open the ADF cover, remove every jammed document from the paper feed path, and close the ADF cover.

• Code: E722
• Description: ADF document jam
• Causes: Regist paper sensor stuck jam/detection of out-of-spec oversized documents – Once the regist paper sensor becomes active, it does not become inactive when the fed document is transferred to the distance exceeding the maximum page size. (Simplex and Duplex)
• Troubleshooting Guides: Open the ADF cover, remove every jammed document from the paper feed path, and close the ADF cover.

• Code: E723
• Description: ADF document jam
• Causes: Detection of out-of-spec undersized documents – Once the regist paper sensor becomes active, it becomes inactive before the fed document is transferred by the distance equal to the minimum page size. (Simplex and Duplex)
• Troubleshooting Guides: Open the ADF cover, remove every jammed document from the paper feed path, and close the ADF cover.

• Code: E724
• Description: ADF document jam
• Causes: Scan sensor stuck jam – The scan sensor does not become inactive even when the fed document is transferred by 60mm after the regist paper sensor becomes inactive. (Simplex and Duplex)
• Troubleshooting Guides: Open the ADF cover, remove every jammed document from the paper feed path, and close the ADF cover.

• Code: E725
• Description: ADF document jam
• Causes: Detection of a too little space between documents – Before the document is transferred by 31mm after the regist paper sensor becomes inactive, the sensor becomes active. Detection of a too little space between the documents. (Simplex)
• Troubleshooting Guides: Open the ADF cover, remove every jammed document from the paper feed path, and close the ADF cover.

• Code: E726
• Description: ADF document jam
• Causes: Activation of the reverse paper sensor for the documents not to be reversed – Switching to the first separator is not carried out normally causing activation of the reverse paper sensor. (Simplex and Duplex) • The reverse paper sensor becomes active in feeding of a simplex document. • The reverse paper sensor becomes active between reversal to the back and activation of the regist paper sensor.
• Troubleshooting Guides: Open the ADF cover, remove every jammed document from the paper feed path, and close the ADF cover.

• Code: E727
• Description: ADF document jam
• Causes: Activation of a sensor at an unintended timing – The scan sensor, regist paper sensor, hopping sensor or reverse paper sensor becomes active at an unintended timing. (Simplex and Duplex)
• Troubleshooting Guides: Open the ADF cover, remove every jammed document from the paper feed path, and close the ADF cover.

• Code: E728
• Description: ADF document jam
• Causes: Detection of chattering of a sensor – Chattering of a sensor is detected. Once a sensor becomes active, the sensor becomes inactive in 5mm feeding of the document. Then the inactive sensor becomes active in the next 5mm feeding. (Simplex and Duplex)
• Troubleshooting Guides: Open the ADF cover, remove every jammed document from the paper feed path, and close the ADF cover.

• Code: E741
• Description: ADF document jam
• Causes: Reverse paper sensor stuck jam/ detection of out-of-spec oversized documents – The reverse paper sensor does not become inactive when the document is transferred to the distance exceeding the maximum page size. (Duplex)
• Troubleshooting Guides: Open the ADF cover, remove every jammed document from the paper feed path, and close the ADF cover.

• Code: E742
• Description: ADF document jam
• Causes: Detection of out-of-spec undersized documents – The reverse paper sensor becomes inactive before the document is transferred by the distance equal to the minimum page size. (Duplex)
• Troubleshooting Guides: Open the ADF cover, remove every jammed document from the paper feed path, and close the ADF cover.

• Code: E743
• Description: ADF document jam
• Causes: Non-arrival at the regist paper sensor at reversing to the front – After reversing to the front, the regist paper sensor does not become active in a lapse of a certain period of time. (Duplex)
• Troubleshooting Guides: Open the ADF cover, remove every jammed document from the paper feed path, and close the ADF cover.

• Code: E744
• Description: ADF document jam
• Causes: Non-arrival at the regist paper sensor at reversing to the back – When the document is transferred following reversal to the back, the regist paper sensor does not become active. (Duplex)
• Troubleshooting Guides: Open the ADF cover, remove every jammed document from the paper feed path, and close the ADF cover.

• Code: E778
• Description: ADF document jam
• Causes: Remaining document detection at power on – A sensor other than the document set sensor becomes active when the power is turned on or the cover is opened and closed during operation.
• Troubleshooting Guides: Open the ADF cover, remove every jammed document from the paper feed path, and close the ADF cover.

• Code: E779
• Description: ADF document jam
• Causes: Activation of only the document set sensor – Only the document set sensor becomes active at initialization of the ADF stopper gate.
• Troubleshooting Guides: Open the ADF cover, remove every jammed document from the paper feed path, and close the ADF cover.

• Code: E870
• Description: ADF document jam
• Causes: ADF open jam – A document jam is caused by opening of the ADF while the RADF is operating.
• Troubleshooting Guides: Remove every jammed document from the paper feed path, and close the ADF cover.

• Code: F031
• Description: Duplex unit for other model is detected.
• Causes: Is the Duplex unit for that specific model installed?
• Troubleshooting Guides: Install the correct duplex unit.

• Code: F032
• Description: 3rd tray for other model is detected.
• Causes: Is the 3rd tray for that specific model installed?
• Troubleshooting Guides: Install the correct 3rd tray.

• Code: F033
• Description: 2nd tray for other model is detected.
• Causes: Is the 2nd tray for that specific model installed?
• Troubleshooting Guides: Install the correct 2nd tray.

• Code: F034
• Description: Tray4 version error
• Causes:
• Troubleshooting Guides: Change the Tray4 board

• Code: F035
• Description: Notice the Version Error of Tray2 or Tray3 and setting LCF Version Error by CU.
• Causes:
• Troubleshooting Guides: Install the correct LCF Unit.

• Code: F03A
• Description: Detection of an unsupported toner cartridge
• Causes: An unsupported toner cartridge has been detected. F03A:Black toner cartridge position
• Troubleshooting Guides: Replace it with an appropriate toner cartridge.

• Code: F041
• Description: Over than available setting number tray detection error
• Causes: Over than available setting number tray is installed.
• Troubleshooting Guides: Remove the available setting number tray.

• Code: F072
• Description: PU Flash Error
• Causes:
• Troubleshooting Guides: Change the PU board

• Code: F073
• Description: Request to print from incompatible SPECVERSION
• Causes:
• Troubleshooting Guides: Chage the PU board.

• Code: F073
• Description: Request to print from incompatible SPECVERSION
• Causes:
• Troubleshooting Guides:

• Code: F110
• Description: Communication error between system CPU and Scanner CPU
• Causes: System CPU – Scanner CPU communication error
• Troubleshooting Guides: If the error occurs frequently, check for the proper connection between the CU PCB and the SU PCB.

• Code: F111
• Description: Scanner response anomaly
• Causes: Scanner response anomaly
• Troubleshooting Guides: The SU PCB, the scanner or the scanner firmware may have some problems.

• Code: F112
• Description: Controller response anomaly
• Causes: CU-SU communication error detected by the scanner
• Troubleshooting Guides: If the error occurs frequently, check for the proper connection between the CU PCB and the SU PCB.

• Code: F113
• Description: Scanner CPU exception
• Causes: Anomalous program on the scanner side
• Troubleshooting Guides: The SU PCB, the scanner or the scanner firmware may have some problems.

• Code: F114
• Description: Scanner CPU exception
• Causes: CPU exception on the scanner side
• Troubleshooting Guides: The SU PCB, the scanner or the scanner firmware may have some problems.

– Get more information about Epson XP 15000 troubleshooting, click here

– Get more error code list with quick guide to fix printer product, click here
– About get help with reseting Epson inkpad or others, click here

Waste Ink Pad Counter Utility Functions:

– Cleaning printhead.
– Ink charge.
– Fix Epson red lights blinking Error

– Fix Epson Service Required Error: A printer’s ink pad at the end of its service life Please contact Epson Support.

– Check the current value of waste ink counters and ink level counters.
– Clear Waste Ink Counters.
– Read and write serial number.
– Read and write USB ID.
– Read and write HEAD ID.
– Make EEPROM dump, backup.
– Paper feed test.
– Nozzle check.
– Color check pattern.
– Initialize (disable) PF deterioration offset.
– Retrieve device information

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