OKI ES8473MFP Error Codes list and solutions
– Compatible Printer model: OKI ES8473MFP
– OKI ES8473MFP Error Code description:
- Code: 001
- Display: Inspection is required. 001:Error
- Description: Machine Check Exception hardware fault detection (board failure or poor power supply)
- Causes: Does this error message reappear?
- Troubleshooting Guides: Cycle the power. Replace the CU/PU board.
- Code: 002 … 007
- Display: Power OFF/ON 002:Error xxxxxxxx xxxxxxxx xxxxxxx 003:Error xxxxxxxx xxxxxxxx xxxxxxx 004:Error xxxxxxxx xxxxxxxx xxxxxxx 005:Error xxxxxxxx xxxxxxxx xxxxxxx 006:Error xxxxxxxx xxxxxxxx xxxxxxx 007:Error xxxxxxxx xxxxxxxx xxxxxxx
- Description: Program detects the wrong process
- Causes: Does this error message reappear?
- Troubleshooting Guides: Record the eight figures on the LCD, and cycle the power. Replace the CU/PU board.
- Code: 009, 010, 011
- Display: Power OFF/ON 009:Error Power OFF/ON 010:Error Power OFF/ON 011:Error
- Description: Program detects the wrong process
- Causes:
- Troubleshooting Guides: Record the eight figures on the LCD, and cycle the power.
- Code: 012
- Display: Power OFF/ON 012:Error
- Description: A watchdog timeout occurs due to no system timer interrupt for unknown reasons.
- Causes: Does this error message reappear?
- Troubleshooting Guides: Cycle the power. Replace the CU/ PU board.
- Code: 024
- Display: Power OFF/ON 024:Error
- Description: CU Program detects the error for hash on the DIMM slot
- Causes: Does this error message reappear?
- Troubleshooting Guides: Cycle the power. Replace the CU/ PU board.
- Code: 030
- Display: Inspection is required. 030:Error
- Description: Detect the CU RAM Check error
- Causes: Does this error message reappear?
- Troubleshooting Guides: Re-implement the RAM DIMM and turn on the MFP. Replace the CU/ PU board.
- Code: 040
- Display: Inspection is required. 040:Error
- Description: Detect the CU EEPROM error
- Causes: Does this error message reappear?
- Troubleshooting Guides: Cycle the power. Replace the CU/ PU board.
- Code: 042
- Display: Inspection is required. 042:Error
- Description: Failed to access to the Flash ROM that is directly mounted on the CU/PU board
- Causes: Does this error message reappear?
- Troubleshooting Guides: Cycle the power and format the Flash memory. Replace the CU/ PU board.
- Code: 043
- Display: Inspection is required. 043:Error
- Description: The format varsion of the Flash differs from program supports
- Causes: Does this error message reappear?
- Troubleshooting Guides: Cycle the power and format the Flash memory. Replace the CU/ PU board.
- Code: 045
- Display: Inspection is required. 045:Error
- Description: Failed to fomat the Flash memory
- Causes: Does this error message reappear?
- Troubleshooting Guides: Cycle the power and format the Flash memory. Replace the CU/ PU board.
- Code: 049
- Display: Inspection is required. 049:Error
- Description: Incompatibility between the CU and the engine head type (resolution)
- Causes:
- Troubleshooting Guides: Replace with a head of proper resolution.
- Code: 051
- Display: Inspection is required. 051:Error
- Description: Stopped or unusual movement the CU cooling FAN
- Causes:
- Troubleshooting Guides: Replace the CU cooling FAN.
Solve OKI ES8473MFP Error codes
- Code: 052
- Display: Power OFF/ON 052:Error
- Description: A DMA Abort error was detected with the Image Processor.
- Causes: Does this error message reappear?
- Troubleshooting Guides: Cycle the power. Replace the DIMM.
- Code: 054
- Display: Power OFF/ON 054:Error xxx yyy zzz
- Description: Detect the communication error between the Controller unit and scanner unit
- Causes:
- Troubleshooting Guides: Record the figures on the LCD, and close the error display.
- Code: 055
- Display: Power OFF/ON 055:Error
- Description: Controller unit cannot detect the scanner unit
- Causes: Does this error message reappear?
- Troubleshooting Guides: Record the figures on the LCD, and close the error display and cycle the power. Check the connection between the scanner and printer. Replace the CU/PU board.
- Code: 056
- Display: Inspection is required. 056:Error
- Description: Controller unit cannot detect the hard disk
- Causes:
- Troubleshooting Guides: Power off the MFP and attach the hard disk and power on the MFP.
- Code: 057
- Display: Power OFF/ON 057:Error
- Description: Detect the time out between the Controller unit and scanner unit 01 : No ACK for read beginning command 02 : No ACK for read cancel command 03 : No ACK for SIP cancel command
- Causes:
- Troubleshooting Guides: Record the figures on the lower right side of the LCD, and cycle the power.
- Code: 058
- Display: Power OFF/ON 058:Error
- Description: Detect the error at scanner control section 01 : SIP internal error 02 : S ‚c, a model internal error 03 : SPB internal error
- Causes:
- Troubleshooting Guides: Record the figures on the lower right side of the LCD, and cycle the power.
- Code: 059
- Display: Power OFF/ON 059:Error
- Description: Detect the communication error between the Controller unit and scanner unit
- Causes:
- Troubleshooting Guides: Record the figures on the LCD, and close the error display.
- Code: 067
- Display: Inspection is required. 067:Error
- Description: Detect the communication error with the Sleep Mode interface supervisor program.
- Causes: Does this error recur?
- Troubleshooting Guides: Cycle the power. Replace the CU/PU board.
- Code: 069
- Display: Inspection is required. 069:Error
- Description: Malfunction of the NIC chip was detected
- Causes: Does this error recur?
- Troubleshooting Guides: Cycle the power. Replace the CU/PU board.
- Code: 070
- Display: Power OFF/ON 070:Error
- Description: A PSE firmware error was detected.
- Causes:
- Troubleshooting Guides: If display the address on the LCD, record the figures and close the error display and cycle the power.
- Code: 072
- Display: Power OFF/ON 072:Error
- Description: I/F error between CU and PU
- Causes:
- Troubleshooting Guides: Record the figures on the lower right side of the LCD, and cycle the power.
- Code: 073
- Display: Power OFF/ON 073:Error c/ xxxxxxxx
- Description: Detect the Video circuit over run.
- Causes:
- Troubleshooting Guides: Record the figures on the lower right side of the LCD, and cycle the power.
- Code: 077
- Display: Power OFF/ON 077:Error
- Description: VIC Illegal Decomp Error
- Causes: Does this error recur?
- Troubleshooting Guides: Cycle the power. Replace the CU/PU board.
- Code: 078
- Display: Inspection is required. 078:Error
- Description: Communication Error with Operator Panel Unit
- Causes: Does this error recur?
- Troubleshooting Guides: Cycle the power. Replace the CU/PU board.
- Code: 080
- Display: Power OFF/ON 080:Error
- Description: Failed to access to the parameter storage
- Causes: Does this error recur?
- Troubleshooting Guides: Cycle the power. Replace the CU/PU board.
- Code: 081
- Display: Inspection is required. 081:Error
- Description: Parameter matching check error
- Causes:
- Troubleshooting Guides: Format the EEPROM , Flash and need the initialize.
- Code: 090
- Display: Inspection is required. 090:Error
- Description: Detect the error at stapler unit.
- Causes:
- Troubleshooting Guides: Replace the stapler unit or CU/PU Board,and cycle the power.
- Code: 0xF0C
- Display: Power OFF/ON 0xF0C:Error xxxxxxxx xxxxxxxx xxxxxxx
- Description: CU program error
- Causes:
- Troubleshooting Guides: Record the eight figures on the LCD, and cycle the power.
- Code: 0xFFE
- Display: Power OFF/ON 0xFFE:Error xxxxxxxx xxxxxxxx xxxxxxx
- Description:
- Causes:
- Troubleshooting Guides: Record the eight figures on the LCD, and cycle the power.
- Code: 104
- Display: Inspection is required. 104:Error
- Description: An engine EEPROM read/ write error was detected at power on
- Causes:
- Troubleshooting Guides:
- Code: 105
- Display: Inspection is required. 105:Error
- Description: Not detect the EEPROM at power on
- Causes:
- Troubleshooting Guides:
- Code: 106
- Display: Inspection is required. 106:Error
- Description: Detect the error at engine control logic
- Causes:
- Troubleshooting Guides: Cycle the power.
- Code: 111
- Display: Inspection is required. 111:Error
- Description: A duplex unit for another model was detected
- Causes: Is a duplex unit provided for this model installed?
- Troubleshooting Guides: Install a correct duplex unit.
- Code: 112
- Display: Inspection is required. 112:Error
- Description: A Tray2 for another model was detected
- Causes: Is a Tray2 provided for this model installed?
- Troubleshooting Guides: Install a correct Tray2.
- Code: 113
- Display: Inspection is required. 113:Error
- Description: A Tray3 for another model was detected.
- Causes: Is a Tray3 provided for this model installed?
- Troubleshooting Guides: Install a correct Tray3.
- Code: 114
- Display: Inspection is required. 114:Error
- Description: A Tray4 for another model was detected.
- Causes: Is a Tray4 provided for this model installed?
- Troubleshooting Guides: Install a correct Tray4.
- Code: 120
- Display: Inspection is required. 120:Error
- Description: PU cooling FAN error
- Causes: Is the FAN connector connected correctly?
- Troubleshooting Guides: Check to make sure connection of the FAN connector. Replace the FAN motor.
- Code: 121
- Display: Inspection is required. 121:Error
- Description: High voltage power supply interface error
- Causes: Is the cable connecting the CU board to the high voltage power supply unit connected properly? Is there any defective contact point?
- Troubleshooting Guides: Re-connect them properly. Check for defective contact points of the high voltage system. Replace the high voltage power supply unit.
- Code: 122
- Display: Inspection is required. 122:Error
- Description: Low voltage FAN error
- Causes: Is the FAN of the low voltage power supply block working? Is the FAN connector connected correctly?
- Troubleshooting Guides: Check to make sure connection of the FAN connector. Replace the low voltage power supply unit. Replace the FAN motor. Replace the low voltage power supply unit.
- Code: 123
- Display: Inspection is required. 123:Error
- Description: Abnormal environment humidity or unconnected humidity sensor
- Causes: Does this error recur?
- Troubleshooting Guides: Cycle the power. Replace the Environment sensor board.
- Code: 124
- Display: Inspection is required. 124:Error
- Description: Abnormal environment humidity
- Causes: Does this error recur?
- Troubleshooting Guides: Cycle the power. Replace the Environment sensor board.
- Code: 126
- Display: Inspection is required. 126:Error
- Description: Dew condensation in the printer was detected.
- Causes: This error tends to occur after a printer is carried in from the outsides. Leave the printer for 2 hours to half a day at room temperature, and turn on the power. Does this error recur?
- Troubleshooting Guides: After leaving the printer at room temperature, turn on the power again. Replace the Environment sensor board.
- Code: 127
- Display: Inspection is required. 127:Error
- Description: Fuser FAN error
- Causes: Is the FAN connector connected properly? Does this error recur?
- Troubleshooting Guides: Re-connect it properly. Replace the FAN motor. Replace the CU/PU board.
- Code: 128
- Display: Inspection is required. 128:Error xx
- Description: PU FAN error 04 : Belt Cooling Fan Error 05 : Fuser Side Fan Error 08 : Image Drum Motor Fan Error 0A : Fuser Intake Fan Error 0C : Duplex Fan Error 0D : Fuser Exhaust Fan2 Error
- Causes: Is the FAN connector connected correctly?
- Troubleshooting Guides: Check to make sure connection of the FAN connector. Replace the FAN motor.
- Code: 131 … 134
- Display: Inspection is required. 131:Error Inspection is required. 132:Error Inspection is required. 133:Error Inspection is required. 134:Error
- Description: LED head detection error (131=Y, 132=M, 133=C, 134=K)
- Causes:
- Troubleshooting Guides:
- Code: 142
- Display: Inspection is required. 142:Error
- Description: Cyan Image drum position detection error
- Causes:
- Troubleshooting Guides:
- Code: 154
- Display: Inspection is required. 154:Error
- Description: The belt unit fuse blown out.
- Causes:
- Troubleshooting Guides:
- Code: 155
- Display: Inspection is required. 155:Error
- Description: The fuser unit fuse blown out.
- Causes:
- Troubleshooting Guides:
- Code: 160 … 163
- Display: Inspection is required. 160:Error Inspection is required. 161:Error Inspection is required. 162:Error Inspection is required. 163:Error
- Description: Toner sensor detection error (160=Y, 161=M, 162=C, 163=K) This error does not occur with the factory default settings.
- Causes: Is the toner cartridge installed? Is the lock lever of the toner set? Does this error recur?
- Troubleshooting Guides: Install the toner cartridge. Move the lock lever of toner cartridge to the lock position. Replace the toner sensor assembly.
- Code: 166
- Display: Inspection is required. 166:Error xx
- Description: An abnormality was detected with the power supply temperature thermistor. 01 : The power supply thermistor is detected as shorted. 02 : The power supply thermistor is detected as open. 03 : The power supply thermistor indicates high temperature error. 04 : The power supply thermistor indicates low temperature error.
- Causes: 01, 02: Does this error recur? Does this error recur? Does this error recur? 03: Does this error recur? Does this error recur? Does this error recur? 04: Does this error recur? Does this error recur? Does this error recur?
- Troubleshooting Guides: Cycle the power. Replace the high voltage power supply unit. Replace the CU/PU board. Replace the cable between the high voltage power supply unit and the CU/PU board. Remove anything obstructing the ventilation slots if any and restore the power. Replace the high voltage power supply unit. Replace the CU/PU board. Replace the cable between the high voltage power supply unit and the CU/PU board. Raise the room temperature and restore the power. Replace the high voltage power supply unit. Replace the CU/PU board. Replace the cable between the high voltage power supply unit and the CU/PU board.
- Code: 167
- Display: Inspection is required. 167:Error
- Description: An abnormality was detected with the thermistor.
- Causes: Is the error message displayed? Does this error recur?
- Troubleshooting Guides: Cycle the power. Replace the fuser unit.
- Code: 168
- Display: Inspection is required. 168:Error xx
- Description: An abnormality was detected with the Compensation Thermistor 01 : The compensation thermistor is detected as shorted. 02 : The compensation thermistor is detected as open. 03 : The compensation thermistor indicates high temperature error. 04 : The compensation thermistor indicates low temperature error.
- Causes: Is the error message displayed? Does this error recur?
- Troubleshooting Guides: Cycle the power. Replace the fuser unit.
- Code: 169
- Display: Inspection is required. 169:Error xx
- Description: An abnormality was detected with the Upper side Thermistor 01 : The upper side thermistor is detected as shorted. 02 : The upper side thermistor is detected as open. 03 : The upper side thermistor indicates high temperature error. 04 : The upper side thermistor indicates low temperature error.
- Causes: Is the error message displayed? Does this error recur?
- Troubleshooting Guides: Cycle the power. Replace the fuser unit.
- Code: 170
- Display: Inspection is required. 170:Error
- Description: Short circuit of the heat roller Thermistor was detected.
- Causes: Does this error recur?
- Troubleshooting Guides: Cycle the power. Replace the fuser unit.
- Code: 171
- Display: Inspection is required. 171:Error
- Description: Open circuit of the heat roller Thermistor was detected.
- Causes: Does this error recur?
- Troubleshooting Guides: Cycle the power. Replace the fuser unit.
- Code: 172
- Display: Inspection is required. 172:Error
- Description: Heat roller thermistor detected the hightemperature.
- Causes: Does this error recur?
- Troubleshooting Guides: After leaving the printer, turn on the power again. Replace the fuser unit.
- Code: 173
- Display: Inspection is required. 173:Error
- Description: Heat roller thermistor detected the lowtemperature.
- Causes: Does this error recur?
- Troubleshooting Guides: Cycle the power. Replace the fuser unit.
- Code: 174
- Display: Inspection is required. 174:Error
- Description: Short circuit of the backup roller Thermistor was detected.
- Causes: Does this error recur?
- Troubleshooting Guides: Cycle the power. Replace the fuser unit.
- Code: 175
- Display: Inspection is required. 175:Error
- Description: Open circuit of the backup roller Thermistor was detected.
- Causes: Does this error recur?
- Troubleshooting Guides: Cycle the power. Replace the fuser unit.
- Code: 176
- Display: Inspection is required. 176:Error
- Description: Backup roller thermistor detected the hightemperature.
- Causes: Does this error recur?
- Troubleshooting Guides: Cycle the power. Replace the fuser unit.
- Code: 177
- Display: Inspection is required. 177:Error
- Description: Backup roller thermistor detected the lowtemperature.
- Causes: Does this error recur?
- Troubleshooting Guides: Cycle the power. Replace the fuser unit.
- Code: 181
- Display: Inspection is required. 181:Error
- Description: Duplex unit I/F error
- Causes: Does this error recur?
- Troubleshooting Guides: Cycle the power. Check to make sure the contact points of the connector and replace the Duplex unit.
- Code: 182
- Display: Inspection is required. 182:Error
- Description: Tray2 I/F error
- Causes: Does this error recur?
- Troubleshooting Guides: Cycle the power. Check to make sure the contact points of the connector and replace the Tray unit.
- Code: 183
- Display: Inspection is required. 183:Error
- Description: Tray3 I/F error
- Causes: Does this error recur?
- Troubleshooting Guides: Cycle the power. Check to make sure the contact points of the connector and replace the Tray unit.
- Code: 184
- Display: Inspection is required. 184:Error
- Description: Tray4 I/F error
- Causes: Does this error recur?
- Troubleshooting Guides: Cycle the power. Check to make sure the contact points of the connector and replace the Tray unit.
- Code: 190
- Display: Power OFF/ON 190:Error
- Description: System memory overflow
- Causes:
- Troubleshooting Guides: Cycle the power.
- Code: 203
- Display: Power OFF/ON 203:Error ssssssssssssssss
- Description: CU program error
- Causes:
- Troubleshooting Guides: Record the figures on the lower side of the LCD, and cycle the power.
- Code: 204
- Display: Power OFF/ON 204:Error
- Description:
- Causes:
- Troubleshooting Guides: Cycle the power
- Code: 207
- Display: Power OFF/ON 207:Error
- Description: CU program error
- Causes:
- Troubleshooting Guides: Cycle the power
- Code: 208
- Display: Power OFF/ON 208:Error
- Description: CU program error
- Causes:
- Troubleshooting Guides: Cycle the power
- Code: 209
- Display: Power OFF/ON 209:Error
- Description: Custom Media Type table downloading failed.
- Causes:
- Troubleshooting Guides: Cycle the power
- Code: 213
- Display: Power OFF/ON 213:Error
- Description: CU program error
- Causes:
- Troubleshooting Guides: Cycle the power
- Code: 214
- Display: Power OFF/ON 214:Error
- Description: CU detected PU program error
- Causes:
- Troubleshooting Guides: Cycle the power
- Code: 230
- Display: Inspection is required. 230:Error
- Description: Not detect RFID Reader
- Causes: RFID read device error Does this error recur?
- Troubleshooting Guides: Check the FFC connecting the RFID R/W board and the CU/PU board. Replace the CU/PU board and the RFID R/W unit
- Code: 231
- Display: Inspection is required. 231:Error xx
- Description: An abnormality was detected with the RFID Reader 01 : communication error between the RFID reader and the engine PCB. 02 : the transceiver circuit error of the RFID reader. 03 : communication error between the RFID reader and the Tag chip. 04 : the RFID Tag detection error (more than 4 chips). 05 : K Reader ` Tag Interface connection error. 06 : Y Reader ` Tag Interface connection error. 07 : M Reader ` Tag Interface connection error. 08 : C Reader ` Tag Interface connection error. 11 : K Reader detecting other than K color Tag. 12 : Y Reader detecting other than Y color Tag. 13 : M Reader detecting other than M color Tag. 14 : C Reader detecting other than C color Tag.
- Causes: Does this error recur?
- Troubleshooting Guides: Cycle the power. 01 to 03:Replace the RFID reader board. 04:Remove the extra Tag chip. 05/11:Replace the Black toner cartridge or image drum. 06/12:Replace the Yellow toner cartridge or image drum. 07/13:Replace the Magenta toner cartridge or image drum. 08/14:Replace the Cyan toner cartridge or image drum.
- Code: 232
- Display: Inspection is required. 232:Error
- Description: More than one image drum tag of the same color was detected.
- Causes: Is more than one image drum of the same color installed?
- Troubleshooting Guides: Cycle the power. Replace the image drum.
- Code: 250
- Display: Inspection is required. 250:Error
- Description: Secure File Erasing Error Inspection is required. 251:Error Secure disk
- Causes:
- Troubleshooting Guides:
- Code: 254
- Display: Inspection is required. 254:Error
- Description: An unexpected error occurred during initialization in the Security mode.
- Causes:
- Troubleshooting Guides:
- Code: 257
- Display: Inspection is required. 257:Error
- Description: An unexpected error occurred during initialization of the HDD.
- Causes:
- Troubleshooting Guides:
- Code: 815
- Display: Power OFF/ON 815:Error
- Description: An unexpected error occurred at FAX control.
- Causes:
- Troubleshooting Guides: Cycle the power.
- Code: 901
- Display: Power OFF/ON 901:Error
- Description: Short circuit with the belt thermistor was detected.
- Causes: Is the belt thermistor cable connected properly? Does this error recur after power restoration?
- Troubleshooting Guides: Re-connect the cable properly. Replace the belt thermistor.
- Code: 902
- Display: Power OFF/ON 902:Error
- Description: Open circuit with the belt thermistor was detected.
- Causes: Is the belt thermistor cable connected properly? Does this error recur after power restoration?
- Troubleshooting Guides: Re-connect the cable properly. Replace the belt thermistor.
- Code: 903
- Display: Power OFF/ON 903:Error
- Description: Belt thermistor detected the hightemperature.
- Causes: Is the belt thermistor cable connected properly? Does this error recur?
- Troubleshooting Guides: Re-connect the cable properly and restore the power. Replace the belt thermistor, after a lapse of 30 minutes, turn on the power.
- Code: 904
- Display: Power OFF/ON 904:Error
- Description: Belt thermistor detected the lowtemperature.
- Causes: Is the belt thermistor cable connected properly? Does this error recur?
- Troubleshooting Guides: Re-connect the cable properly and restore the power. Replace the belt thermistor, after a lapse of 30 minutes, turn on the power.
- Code: 915
- Display: Power OFF/ON 915:Error
- Description: Short circuit with the Duplex unit thermistor was detected.
- Causes:
- Troubleshooting Guides: Cycle the power.
- Code: 916
- Display: Power OFF/ON 916:Error
- Description: Open circuit with the Duplex unit thermistor was detected.
- Causes:
- Troubleshooting Guides: Cycle the power.
- Code: 918
- Display: Power OFF/ON 918:Error
- Description: Detect the Duplex Unit Fan- 0
- Causes:
- Troubleshooting Guides:
- Code: 923
- Display: Power OFF/ON 923:Error
- Description: The Black drum is not running normally.
- Causes:
- Troubleshooting Guides:
- Code: 928
- Display: Power OFF/ON 928:Error
- Description: The fuser motor is not running normally.
- Causes:
- Troubleshooting Guides:
- Code: 931
- Display: Power OFF/ON 931:Error
- Description: Duplex unit CPU clock frequency error
- Causes:
- Troubleshooting Guides:
- Code: 933
- Display: Power OFF/ON 933:Error
- Description: Tray 2 CPU clock frequency error
- Causes:
- Troubleshooting Guides:
- Code: 934
- Display: Power OFF/ON 934:Error
- Description: Tray 3 CPU clock frequency error
- Causes:
- Troubleshooting Guides:
- Code: 935
- Display: Power OFF/ON 935:Error
- Description: Tray 4 CPU clock frequency error
- Causes:
- Troubleshooting Guides:
- Code: 941
- Display: Power OFF/ON 941:Error
- Description: A watch dog timer error was detected.
- Causes:
- Troubleshooting Guides: Turn off and on the MFP. When this error occurs again, replace the CU/ PU board.
- Code: 942
- Display: Power OFF/ON 942:Error
- Description: An undefined interruption was detected.
- Causes:
- Troubleshooting Guides: Turn off and on the MFP. When this error occurs again, replace the CU/ PU board.
- Code: 943
- Display: Power OFF/ON 943:Error
- Description: PU CPU ran away out of control due to noise etc.
- Causes:
- Troubleshooting Guides: Turn off and on the MFP. When this error occurs again, replace the CU/ PU board.
- Code: 944
- Display: Power OFF/ON 944:Error
- Description: Dcon circuit access failed.
- Causes:
- Troubleshooting Guides: Turn off and on the MFP. When this error occurs again, replace the CU/ PU board.
- Code: 960
- Display: Inspection is required. 980:Error
- Description: Winds paper to the fuser unit was detected or impossible to recovery error.
- Causes:
- Troubleshooting Guides: Replace the Fuser unit.
- Code: 982
- Display: Inspection is required. 982:Error
- Description: Excessive trays beyond the specifi-cation are installed.
- Causes: Are many trays beyond the specification installed?
- Troubleshooting Guides: Use trays as many as specified.
- Code: 983
- Display: Inspection is required. 983:Error
- Description: More than one toner cartridge tag of the same color was detected.
- Causes: Is more than one toner cartridge of the same color installed?
- Troubleshooting Guides: Replace the correct toner cartridge or image drum.
- Code: 984
- Display: Inspection is required. 984:Error
- Description: A format tag not matching with the K position was detected.
- Causes:
- Troubleshooting Guides: Replace the correct toner cartridge.
- Code: 985
- Display: Inspection is required. 985:Error
- Description: A format tag not matching with the Y position was detected.
- Causes:
- Troubleshooting Guides: Replace the correct toner cartridge.
- Code: 986
- Display: Inspection is required. 986:Error
- Description: A format tag not matching with the M position was detected.
- Causes:
- Troubleshooting Guides: Replace the correct toner cartridge.
- Code: 987
- Display: Inspection is required. 987:Error
- Description: A format tag not matching with the C position was detected.
- Causes:
- Troubleshooting Guides: Replace the correct toner cartridge.
– Get more information about Epson XP 15000 troubleshooting, click here
– Get more error code list with quick guide to fix printer product, click here
– About get help with reseting Epson inkpad or others, click here
Waste Ink Pad Counter Utility Functions:
– Cleaning printhead.
– Ink charge.
– Fix Epson red lights blinking Error
– Fix Epson Service Required Error: A printer’s ink pad at the end of its service life Please contact Epson Support.
– Check the current value of waste ink counters and ink level counters.
– Clear Waste Ink Counters.
– Read and write serial number.
– Read and write USB ID.
– Read and write HEAD ID.
– Make EEPROM dump, backup.
– Paper feed test.
– Nozzle check.
– Color check pattern.
– Initialize (disable) PF deterioration offset.
– Retrieve device information
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