OKI C5400 Error Codes list and solutions

OKI C5400 Error Codes list and solutions

– Compatible Printer model: OKI C5400
– OKI C5400 Error Code description:

• Code: –
• Display: Loader V. xx.xx PW-LSI ERROR
• Description: A high-voltage power unit interface error at initialization.
• Troubleshooting Guides: Is the cable between the PU board and the high-voltage power unit connected properly? Is there poor contact?
  Connect the cable properly. Check the high-voltage system for poor contact. Replace the highvoltage power unit.

• Code: –
• Display: Loader V. xx.xx S-RAM ERROR
• Description: A PU board SRAM error.
• Troubleshooting Guides: Does error reoccur? Turn on the printer again. Replace the PU board (PRN).

• Code: –
• Display: XXXX CRC CHECK ERR
• Description: A PU download data CRC check error.
• Troubleshooting Guides: After PU data (PU firmware, custom media data and LED head adjustment data) downloading, a CRC check error was detected. Turn on the printer again and redownload the data (during usual printer operation, the downloading is not performed and the error does not occur).

• Code: –
• Display: XXXX PU DOWNLOAD MODE
• Description: A PU board flash ROM hash check error.
• Troubleshooting Guides: Does error reoccur? Turn on the printer again. Replace the PU board (PRN).

• Code: –
• Display: XXXX FLASH TOGGLE ERR
• Description: A PU board flash ROM writing error.
• Troubleshooting Guides: A flash ROM writing error was detected during the downloading of PU data. Does error reoccur? Turn on the printer again and redownload the data (during usual printer operation, the downloading is not performed and the error does not occur). Replace the PU board (PRN).

• Code: –
• Display: XXX ERR PU-DCON BUSY
• Description: An error in communication with the ASIC on the CU board.
• Troubleshooting Guides: Is the CU assy installed properly? Does the printer recover from the error?
  Reinstall the assy properly. Replace the ARC/SPA board. Replace the PU board (PRN).

• Code: –
• Display: OPECODE TRAP ERR
• Description: PU firmware went haywire
• Troubleshooting Guides: Does error reoccur? Turn on the printer again. Replace the PU board (PRN).

• Code: –
• Display: BRK INST EXECUTE
• Description: PU firmware went haywire.
• Troubleshooting Guides: Does error reoccur? Turn on the printer again. Replace the PU board (PRN).

• Code: –
• Display: WDT ERROR
• Description: PU firmware went haywire.
• Troubleshooting Guides: Does error reoccur? Turn on the printer again. Replace the PU board (PRN).

• Code: –
• Display: COMMUNICATION ERROR
• Description: An error in a PUCU interface.
• Troubleshooting Guides: Is the CU assy installed properly? Does the printer recover from the error by replacing the ARC/ SPA board.
  Reinstall the assy properly. Replace the ARC/SPA board. Replace the PU board (PRN).

• Code: 001
• Display: Service call 001:Error(C5400 only)
• Description: Machine Check Exception Hardware fault detected. (Board defectiveness or Shortage of power supply volume)
• Troubleshooting Guides: Replace SPA board

• Code: 002, 006, 007
• Display: Power off/on 002:Error ~ 006:Error 007:Error(C5400 only)
• Description: CPU Exception
• Troubleshooting Guides: Does error display reappear? Power OFF/ON Replace ARC/SPA board.

Solve OKI C5400 Error codes

• Code: 020
• Display: service 020:Error
• Description: CU ROM Hash Check Error
• Troubleshooting Guides: Does error display reappear? (the case of a device which program ROM is attached to board directly.) Power OFF/ON Replace ARC/SPA board.

• Code: 020
• Display: Service call 020:Error(C5400 only)
• Description: CU Program ROM Hash Check Error
• Troubleshooting Guides: Is program ROM DIMM set properly? Is error recovered by replacing program ROM DIMM? (the case of a device which program ROM is set to DIMM Slot.)
  Reset ROM DIMM Replace program ROM DIMM. Replace SPA board.

• Code: 023
• Display: Service call 023:Error(C5400 only)
• Description: CU Font ROM Hash Check Error
• Troubleshooting Guides: Does error display reappear? Power OFF/ON Replace SPA board.

• Code: 030
• Display: Service call 030:Error
• Description: CU RAM Check Error
• Troubleshooting Guides: Does error display reappear? Power OFF/ON Replace ARC/SPA board.

• Code: 031
• Display: Service call 031:Error
• Description: CU Optional RAM Check Error
• Troubleshooting Guides: Is RAM DIMM set properly? Is error recovered by replacing RAM DIMM?
  Reset RAM DIMM. Replace RAM DIMM. Replace ARC/SPA board.

• Code: 035
• Display: Service call 035:Error(C5400 only)
• Description: CU Optional RAM Spec Error CU RAM DIMM is not adjust to the specification.
• Troubleshooting Guides: Is RAM DIMM genuin? Is RAM DIMM set properly? Is error recovered by replacing RAM DIMM?
  Use genuine RAM DIMM. Reset RAM DIMM. Replace RAM DIMM. Replace SPA board.

• Code: 040
• Display: Service call 040:Error
• Description: CU EEPROM Error
• Troubleshooting Guides: Does error display reappear? Power OFF/ON Replace ARC/SPA board.

• Code: 041
• Display: Service call 041:Error
• Description: CU Flash Error Flash ROM Error on the CU board.
• Troubleshooting Guides: Does error display reappear? Power OFF/ON Replace ARC/SPA board

• Code: 042 … 044
• Display: Service call 042:Error ~ 044:Error
• Description: Flash File System Error
  Failed access to Flash set directly on CU board.
• Troubleshooting Guides: Failed access to Flash set directly on CU board. Run forced initialization of Flash.(Note that NICF/ W and Mac address is deleted. After the initialization, it is need to download NIC-F/W and/or Mac address by Maintenance utility.) In the case of before CU-F/W G1.26/X1.26, Press “+”, “-”, “CANCEL” to turn power ON. And after CU-F/W G1.27/X1.27, execute FLASH FORMAT of MAINTENANCE MENU of SYSTEM MAINTENANCE MENU. Release buttons when [FLASH FORMAT] appears, wait until [ONLINE] (2min) and Replace ARC/SPA board if symptom does not change.

• Code: 051
• Display: Service call 051:Error(C5400 only)
• Description: CU Fan Error Abnormal CPU cooling fan on CU board.
• Troubleshooting Guides: Is CU Fan connector set properly? Is error recovered by replacing fan?
  Connect properly. Replace fan. Replace SPA board.

• Code: 051
• Display: Service call 051:Error(C5400 only)
• Description: DMA Abort Error detected in Image processor.
• Troubleshooting Guides: Does error reoccur? Power OFF/ON. Replace SPA board.

• Code: 070
• Display: Power off/on 070:Error(C5400 only)
• Description: PSE firmware fault detected.
• Troubleshooting Guides: Does error reoccur? Power OFF/ON. Replace SPA board.

• Code: 072
• Display: Power off/on 072:Error xx
• Description: Engine I/F Error I/F error between PU-CU.
• Troubleshooting Guides: Is CU assembly set properly? Is error recovered by replacing ARC/SPA board?
  Set properly. Replace ARC/SPA board. Replace PU board (PRN)

• Code: 073
• Display: Power off/on 073:Error xxxxxxxx
• Description: Video Error Fault detected when image data is extended.
• Troubleshooting Guides: [C5200] Is CU assembly set properly? Fault again?
  Set properly. Replace to highperformance PC or drop resolution of data and print again. Replace ARC board
  [C5400] Is CU assembly set properly? Set properly. Replace SPA board.

• Code: 074
• Display: Power off/on 074:Error xxxxxxxx
  075:Error xxxxxxxx
• Description: Video Error Fault detected when image data is extended.
• Troubleshooting Guides: Is CU assembly set properly? Set properly. Replace ARC/SPA board.

• Code: 104
• Display: Service call 104:Error
• Description: Engine EEPROM setting check is OK when power ON. Then detect read/ write error.
• Troubleshooting Guides: Does error reoccur? Power OFF/ON Replace PU board (PRN)

• Code: 105
• Display: Service call 105:Error
• Description: An error detected by checking, at printer’s power-om, EEPROM installation.
• Troubleshooting Guides: Does error reoccur? Power OFF/ON Replace PU board (PRN)

• Code: 106
• Display: Service call 106:Error
• Description: Abnormal engine control logic.
• Troubleshooting Guides: Does error reoccur? Power OFF/ON Replace PU board (PRN)

• Code: 121
• Display: Service call 121:Error
• Description: High-voltage power supply I/F error.
• Troubleshooting Guides: Is cable between PU board and high-voltage power unit connected properly? Is there no improperly connections?
  Connect properly. Check improper connections for high-voltage. Replace high-voltage power supply.

• Code: 122
• Display: Service call 122:Error
• Description: Low-voltage power supply fan error. Low-voltage power supply temperature error.
• Troubleshooting Guides: Is fan in low-voltage power supply unit operating? Is fan connector connected properly?
  Check connections for connector of fan. Replace low-voltage power supply. Replace fan motor. Replace low-voltage power supply.

• Code: 123
• Display: Service call 123:Error
• Description: Abnormal environment humidty / Not connected humidity sensor.
• Troubleshooting Guides: Does error reoccur? Power OFF/ON Replace the operator panel board (PRP)

• Code: 124
• Display: Service call 124:Error
• Description: Abnormal environment temperature.
• Troubleshooting Guides: Does error reoccur? Power OFF/ON Replace the operator panel board (PRN)

• Code: 126
• Display: Service call 126:Error
• Description: Condensation in the printer was detected.
• Troubleshooting Guides: Condensation iss likely to occur in printers carried from the outside. Turn on the printer again after it is exposed to room temperature for two hours to half a day. Does the error reoccur?
  Turn on the printer again after it is left alone. Replace the operator panel board (PRP)

• Code: 127
• Display: Service call 127:Error
• Description: Error detected at the fuser unit cooling fan.
• Troubleshooting Guides: Is fan connector connected properly? Does error reoccur?
  Connect properly again. Replace fan motor Replace PU board (PRN)

• Code: 131 … 134
• Display: Service call 131:Error ~ 134:Error
• Description: LED head fault detected. (131 = Y, 132 = M, 133 = C, 134 = K)
• Troubleshooting Guides: Is LED head properly set? Does error reoccur?
  Set properly for LED head unit. Turn power ON again. Replace LED head unit

• Code: 142
• Display: Service call 142:Error
• Description: Error detented at ID position of Up/ Down
• Troubleshooting Guides: Is ID unit set properly? Does error reoccur?
  Reset ID unit. Turn power ON again. Replace ID Up/Down sensor.

• Code: 150 … 153
• Display: Service call 150:Error ~ 153:Error
• Description: ID unit fuse cannot be disconnected. (150 = Y, 151 = M, 152 = C, 153 = K)
• Troubleshooting Guides: Is ID unit setting proper? Does error reoccur? Is error recovered by replacing PRT board?
  Reset ID unit. Turn power ON again. After check connections of cable between PRT board and PU board, replace PRT board. Replace PU board (PRN)

• Code: 154
• Display: Service call 154:Error
• Description: Belt unit fuse cannot be disconnected.
• Troubleshooting Guides: Is belt unit setting proper? Does error reoccur?
  Reset belt unit. Turn power ON again. Check cable connections and, replace PU board(PRN)

• Code: 155
• Display: Service call 155:Error
• Description: Fuser unit fuse cannot be disconnected.
• Troubleshooting Guides: Is fuser unit set properly? Does error reoccur?
  After cleaning for fuser connector, reset. Turn power ON again. Check cable connections and replace PU board (PRN)

• Code: 160 … 163
• Display: Service call 160:Error ~ 163:Error
• Description: Error detected by toner sensor. (160 = Y, 161 = M, 162 = C, 163 = K) It does not occure in factory default setting.
• Troubleshooting Guides: Is toner cartridge setting? Is toner lock lever setting? Does error reoccur?
  Set toner cartridge. Turn a lock lever of toner to a fixed position. Replace toner sensor or assembly.

• Code: 170 … 171
• Display: Service call 170:Error 171:Error
• Description: Short circuit in fuser thermistor or open detected.
• Troubleshooting Guides: Does error reoccur? Turn power ON again. Replace fuser unit.

• Code: 172, 173 … 177
• Display: Service call 172:Error 173:Error 177:Error
• Description: Abnormal temperature detected by fuser thermistor (high-temp or low temp.)
• Troubleshooting Guides: Does error reoccur? Turn power ON again. Replace fuser unit.

• Code: 174
• Display: Service call 174:Error
• Description: Short circuit in back up roller thermistor detected (at high temperature).
• Troubleshooting Guides: Does error reoccur? Turn power ON again. Replace fuser unit.

• Code: 175
• Display: Service call 175:Error
• Description: Open of back up roller thermistor detected (at low temperature).
• Troubleshooting Guides: Does error reoccur? Turn power ON again. Replace fuser unit.

• Code: 176
• Display: Service call 176:Error
• Description: Abnormal (high) temperature of back up roller thermistor detected.
• Troubleshooting Guides: Does error reoccur? Turn power ON again. Replace fuser unit.

• Code: 181, 182
• Display: Service call 181:Error 182:Error
• Description: Option unit I/F error. (181 = Duplex Unit, 182 = Option Tray)
• Troubleshooting Guides: Does error reoccur? Turn power ON again. After checking connection parts of connector, replace option unit.

• Code: 190
• Display: Power off/on 190:Error
• Description: System Memory Overflow.
• Troubleshooting Guides: Does error reoccur? Turn power ON again. Add option RAM DIMM.

• Code: 200, 202
• Display: Service call 200:Error ~ 202:Error
• Description: PU Firmware download Error.
• Troubleshooting Guides: Error occurered while writing over the PU firmware. Turn the printer OFF/ ON, and retry to download the PU firmware again. (Usually, the procedure (PU firmware download) which isn’t done, so this is not occur.)

• Code: 203, 204, 210, 214
• Display: Power off/on 203:Error
  204:Error 207:Error
  208:Error 210:Error ~ 214:Error
  F0C:Error F0D:Error(C5400 only)
  FFE:Error(C5400 only) FFF:Error
• Description: An error was detected of the CU program. (203~214 is not occure in usual operating.)
• Troubleshooting Guides: Reinstall the CU board. Is the error message displayed again? After turn power OFF, check connections between CU board and PU board. Then turn power ON again.

• Code: 209
• Display: Power off/on 209:Download Error
• Description: Media Table download Error.
  Downloading Media Table to PU has failure.(Related to Custom Media Type)
• Troubleshooting Guides: Downloading Media Table to PU has failure.(Related to Custom Media Type)
  Turn the printer OFF/ ON, and retry to download the PU firmware, again. (Usually, the procedure isn’t done, so this is not occur.)

• Code: 220
• Display: Service call 220:Error
• Description: False setting of a record medium detected by a print statistics.
• Troubleshooting Guides: Take off the HDD or replaced? Reset original HDD.

• Code: 901, 902
• Display: Power off/on 901:Error 902:Error
• Description: Short or open in belt thermistor detected.
• Troubleshooting Guides: Is belt thermistor cable setting proper? Does error reoccur?
  Connect cable set properly again. Turn power ON again. Replace belt thermistor.

• Code: 903, 904
• Display: Power off/on 903:Error 904:Error
• Description: Abnormal temperature detected by belt thermistor (high-temp or low temp.)
• Troubleshooting Guides: Is belt thermistor cable setting proper? Does error reoccur?
  Connect cable set properly again. Turn power ON again. Replace belt thermistor and leave aside for 30 min. Then turn power ON again.

• Code: 905
• Display: Service call 905:Error
• Description: An open error of frame thermistor (defective thermistor or improper connection) detected.
• Troubleshooting Guides: Does error reoccur? Turn power ON again. Replace the fuser unit.

• Code: 906
• Display: Service call 906:Error
• Description: A short circuit error of frame thermistor (defective improper) detected.
• Troubleshooting Guides: Does error reoccur? Turn power ON again. Replace the fuser unit.

• Code: 907
• Display: Service call 907:Error
• Description: A high temperature error (over 150°C) of frame thermistor detected.
• Troubleshooting Guides: Does error reoccur? Turn power ON again. Replace the fuser unit.

• Code: 908
• Display: Service call 908:Error
• Description: A low temperature error (below [environmental temperature minus 10]°C) of frame thermistor detected.
• Troubleshooting Guides: Does error reoccur? Turn power ON again. Replace the fuser unit.

• Code: FOC, F0D, FFE, FFF
• Display: Power off/on 203:Error
  204:Error 207:Error
  208:Error 210:Error ~ 214:Error
  F0C:Error F0D:Error(C5400 only)
  FFE:Error(C5400 only) FFF:Error
• Description: An error was detected of the CU program. (203~214 is not occure in usual operating.)
• Troubleshooting Guides: Reinstall the CU board. Is the error message displayed again? After turn power OFF, check connections between CU board and PU board. Then turn power ON again.

– Get more information about Epson XP 15000 troubleshooting, click here

– Get more error code list with quick guide to fix printer product, click here
– About get help with reseting Epson inkpad or others, click here

Waste Ink Pad Counter Utility Functions:

– Cleaning printhead.
– Ink charge.
– Fix Epson red lights blinking Error

– Fix Epson Service Required Error: A printer’s ink pad at the end of its service life Please contact Epson Support.

– Check the current value of waste ink counters and ink level counters.
– Clear Waste Ink Counters.
– Read and write serial number.
– Read and write USB ID.
– Read and write HEAD ID.
– Make EEPROM dump, backup.
– Paper feed test.
– Nozzle check.
– Color check pattern.
– Initialize (disable) PF deterioration offset.
– Retrieve device information

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