KIP 870 Error Codes list and fixing solutions
– Compatible Printer model: KIP 870
– KIP 870 Error Code List and description errors:
- Code: E-0001, E-1
- Description: Paper Deck1 Paper Feed Motor Error
- Causes: The signal from FPGA on PW13555 (00413: Deck 1 Motor Status) shows “H” for longer than 1 second. (“H”= abnormal condition is detected on motor driver IC).
- Remedy: Error Mask Mode No. 00400 Deck1 Motor Error Output Check Mode No. 00400 Deck1 Motor Check if “Paper Deck1 Paper Feed Motor” is possible to operate in Output Check Mode.
1. In case the Item is Inoperative.1 The operation “Main Switch Off/On on10 minutes later” recovers the error condition. Yes Go to Case 2 Wiring Harness 2 Unplugging J565 on PW13555 recovers the error condition. Yes Check the motor harness damage. Motor (M1-1) 3 Replacing Deck1 Motor (M1-1) recovers the error condition. Yes OK PW13555 4 Replacing PW13555 PCB recovers the error condition. Yes OK Main Control PCB (PW13520) 5 Replacing PW13520 PCB recovers the error condition. Yes OK
2. In case the Item is Operative. 1 Several test prints reproduces the error again No OK Motor (M1-1) 2 Replacing Deck1 Motor (M1-1) recovers the error condition. Yes OK PW13555 3 Replacing PW13555 PCB recovers the error condition. Yes OK Main Control PCB (PW13520) 4 Replacing PW13520 PCB recovers the error condition. Yes OK
- Code: E-0002, E-2
- Description: Paper Deck2 Paper Feed Motor Error
- Causes: The signal from FPGA on PW13555 (00414: Deck 2 Motor Status) shows “H” for longer than 1 second. (“H”= abnormal condition is detected on motor driver IC)
- Remedy: Error Mask Mode No. 00401 Deck2 Motor Error Output Check Mode No. 00401 Deck2 Motor Check if “Paper Deck2 Paper Feed Motor” is possible to operate in Output Check Mode.
1. In case the Item is Inoperative. 1 The operation “Main Switch Off/On on10 minutes later” recovers the error condition. Yes Go to Case 2 Wiring Harness 2 Unplugging J565 on PW13555 recovers the error condition. Yes Check the motor harness damage. Motor (M1-2) 3 Replacing Deck2 Motor (M1-2) recovers the error condition. Yes OK PW13555 4 Replacing PW13555 PCB recovers the error condition. Yes OK Main Control PCB (PW13520) 5 Replacing PW13520 PCB recovers the error condition. Yes OK
2. In case the Item is Operative. 1 Several test prints reproduces the error again No OK Motor (M1-2) 2 Replacing Deck2 Motor (M1-2) recovers the error condition. Yes OK PW13555 3 Replacing PW13555 PCB recovers the error condition. Yes OK Main Control PCB (PW13520) 4 Replacing PW13520 PCB recovers the error condition. Yes OK
- Code: E-0101, E-257
- Description: Cutter Error
- Causes: While operating the Cutter Motor (00515: Cutter Motor) from the Output Check, CPU detects the error conditions as below. 1. Cutter Home Position Sensor Signal (00514: Cutter HP-L) or (00515: Cutter HP-R) stays “H” (“H”= Home Position) for longer than 0.1 Second since the Cutter Motor has been activated. 2. While operating the Cutter Motor, the opposite side Home Position Sensor dose not detect “H” (“H”= reached to Home Position) within 1 second since the original side Home Position Sensor has detected “L” (“L”= moved away from Home Position). <NOTE> While printing, FPGA in PW13555 controls the cut functions and detects the error conditions by itself.
- Remedy: Error Mask Mode No. 00700 Cutter Error Output Check Mode No. 00515 Cutter Motor Input Check Mode No. 00514 Cutter HP-L, No. 00515 Cutter HP-R (“H” = Home Position) Check if “Cutter Motor” is possible to operate in Output Check Mode.
1. In case the Item is Inoperative. Wiring Harness 1 J565 on PW13555 or J405 in Cutter Unit is unplugged. Yes Plug the Connector. Cutter Unit 2 Replacing Cutter Unit recovers the error condition. Yes OK Flat Cable 3 Flat Cable between PW13520 (J214) and PW13555 (J567) is unplugged. Yes Plug the Flat Cable. PW13555 4 Replacing PW13555 PCB recovers the error condition. Yes OK Main Control PCB (PW13520) 5 Replacing PW13520 PCB recovers the error condition. Yes OK
2. In case the Item is Operative. Wiring Harness 1 J565 on PW13555 or J405 in Cutter Unit is surely connected. No Plug the Connector. Cutter Unit 2 Cutter Home Position Sensor Signals are detected correctly. No Replace the Cutter Unit. Flat Cable 3 Flat Cable between PW13520 (J214) and PW13555 (J567) is surely connected. No Plug the Flat Cable. PW13555 4 Replacing PW13555 PCB recovers the error condition. Yes OK Main Control PCB (PW13520) 5 Replacing PW13520 PCB recovers the error condition. Yes OK
- Code: E-0202, E-514
- Description: Waste Toner Motor Error
- Causes: 1. The signal from FPGA on PW13555 (00701: W Toner Motor Status) does not change the status (no H/L Pulse) for longer than 4 seconds while activating the Waste Toner Motor (00700: Waste Toner Motor). 2. The signal from FPGA on PW13555 (Waste Toner Motor Status) shows ‘H’ for longer than 1 second. (“H”= abnormal condition is detected on motor driver IC)
- Remedy: Error Mask Mode No. 00717 Waste Toner Motor Error Output Check Mode No. 00700 Waste Toner Motor Input Check Mode No. 00701 W Toner Motor Status (“H/L Pulse” = Operating) Check if “Waste Toner Motor” is possible to operate in Output Check Mode.
1. In case the Item is Inoperative. Wiring Harness 1 J576 on PW13555 or J407 on Waste Toner Motor is unplugged. Yes Plug the Connector. 2 The operation “Main Switch Off/On on10 minutes later” recovers the error condition. Yes Go to Case 2 Waste Toner Motor (M12) 3 Replacing Waste Toner Motor recovers the error condition. Yes OK Flat Cable 4 Flat Cable between PW13520 (J214) and PW13555 (J567) is unplugged. Yes Plug the Flat Cable. PW13555 5 Replacing PW13555 PCB recovers the error condition. Yes OK Main Control PCB (PW13520) 6 Replacing PW13520 PCB recovers the error condition. Yes OK
2. In case the Item is Operative. Wiring Harness 1 J576 on PW13555 or J422 on Waste Toner Motor Sensor (PH87) is surely connected. No Plug the Connector. Waste Toner Motor Sensor (PH87) 2 Waste Toner Motor Sensor (PH87) Signals are detected correctly. No Replace the Waste Toner Motor Sensor. 3 Several test prints reproduces the error again No OK Waste Toner Motor (M12) 4 Replacing Waste Toner Motor recovers the error condition. Yes OK Flat Cable 5 Flat Cable between PW13520 (J214) and PW13555 (J567) is surely connected. No Plug the Flat Cable. PW13555 6 Replacing PW13555 PCB recovers the error condition. Yes OK Main Control PCB (PW13520) 7 Replacing PW13520 PCB recovers the error condition. Yes OK
- Code: E-0300, E-768
- Description: Process 1 Developer Motor Error
- Causes: 1. The signal from FPGA on PW13520 (00017: Dev Motor Status:K) shows ‘H’ for longer than 1 second. (“H”= abnormal condition is detected on motor driver IC) 2. Failed to receive Done Status from FPGA on PW13520 within 5 seconds since the “Developer Motor Slow Mode” Reverse Direction Command have been sent to the FPGA.
- Remedy: Error Mask Mode No. 00000 Dev Motor Error K Error Mask Mode No. 00100 Dev Motor Error C Error Mask Mode No. 00200 Dev Motor Error M Error Mask Mode No. 00300 Dev Motor Error Y Output Check Mode No. 00004 Dev Motor K Output Check Mode No. 00104 Dev Motor C Output Check Mode No. 00204 Dev Motor M Output Check Mode No. 00304 Dev Motor Y Check if relevant “Dev Motor” is possible to operate in Output Check Mode.
1. In case the Item is Inoperative. 1 The operation “Main Switch Off/On on10 minutes later” recovers the error condition. Yes Go to Case 2 Wiring Harness 2 Unplugging J209 on PW13520 recovers the error condition. Yes Check the motor harness damage. DevMotor K (M9-1) DevMotor C (M9-2) DevMotor M (M9-3) DevMotor Y (M9-4) 3 Replacing Dev Motor (M9-x) recovers the error condition. Yes OK PW13522 4 Replacing PW13522 PCB recovers the error condition. Yes OK Main Control PCB (PW13520) 5 Replacing PW13520 PCB recovers the error condition. Yes OK
2. In case the Item is Operative. 1 Several test prints reproduces the error again No OK Motor (M1-1) 2 Replacing Deck1 Motor (M1-1) recovers the error condition. Yes OK PW13522 3 Replacing PW13522 PCB recovers the error condition. Yes OK Main Control PCB (PW13520) 4 Replacing PW13520 PCB recovers the error condition. Yes OK <Note> See also “E-0310/E-784 Out of Process 1 Developer Error” for the absence of “Dev Roller Pulse Sensor” signal Error.
- Code: E-0301, E-769
- Description: Process 1 Developer Set Motor Error
- Causes: The Developer Position Status that is detected by (00005: Dev HP Sensor1:K) and (00006: Dev HP Sensor2:K) sensors does not change to the opposite position status (Developing Position or Released Position) within 10.7 seconds since the Developer Press Motor (K) (00007: Dev Separate Motor K) has been activated. Sensor 1/2 – Separate :L/L – Press :L/H
- Remedy: Error Mask Mode No. 00001 Dev Set MT Error K Error Mask Mode No. 00101 Dev Set MT Error C Error Mask Mode No. 00201 Dev Set MT Error M Error Mask Mode No. 00301 Dev Set MT Error Y Output Check Mode No. 00007 Dev Separate Motor K Output Check Mode No. 00107 Dev Separate Motor C Output Check Mode No. 00207 Dev Separate Motor M Output Check Mode No. 00307 Dev Separate Motor Y Input Check Mode No. 00005 Dev HP Sensor 1: K, No. 00006 Dev HP Sensor 2: K Input Check Mode No. 00105 Dev HP Sensor 1: C, No. 00106 Dev HP Sensor 2: C Input Check Mode No. 00205 Dev HP Sensor 1: M, No. 00206 Dev HP Sensor 2: M Input Check Mode No. 00305 Dev HP Sensor 1: Y, No. 00306 Dev HP Sensor 2: Y Check if relevant “Developer Set Motor” is possible to operate in Output Check Mode.
1. In case the Item is Inoperative. Wiring Harness for Motors 1 Any of following connectors is unplugged. J208 on PW13520, J281 on Set Motor K, J282 on Set Motor C, J283 on Set Motor M, J284 on Set Motor Y. Yes Plug the Connector. SetMotor K (M10-1) SetMotor C (M10-2) SetMotor M (M10-3) SetMotor Y (M10-4) 2 Replacing relevant Developer Set Motor (M10-x) recovers the error condition. Yes OK Main Control PCB (PW13520) 3 Replacing PW13520 PCB recovers the error condition. Yes OK
2. In case the Item is Operative. Wiring Harness for Sensors 1 All of the following connectors are surely connected. J202 on PW13520, Link-up Connectors J257 J260 J263 J266, J258 S1-K, J259- S2K, J261 S1-C, J262 S2-C, J264 S1-M, J265 S2-M, J267 S1-Y, J268 S2-Y No Plug the Connector. Dev Set Sensors SEN1-K (PH1) SEN2-K (PH2) SEN1-C (PH3) SEN2-C (PH4) SEN1-M (PH5) SEN2-M (PH6) SEN1-Y (PH7) SEN2-Y (PH8) 2 Developer Set Sensor Signals are detected correctly. Sensor 1/2 Status – Separate :L/L – Press :L/H No Replace the relevant Developer Set Sensor. Main Control PCB (PW13520) 3 Replacing PW13520 PCB recovers the error condition. Yes OK
- Code: E-0302, E-770
- Description: Process 1 Drum Motor Error
- Causes: 1. The signal from FPGA on PW13520 (00016: Drum Motor Status (K)) shows ‘H’ for longer than 1 second. (“H”= abnormal condition is detected on motor driver IC) 2. Failed to receive Done Status from FPGA on PW13520 within 5 seconds since the “Drum Motor Slow Mode” Reverse Direction Command have been sent to the FPGA. 3. Failed to receive Done Status from FPGA on PW13520 within 15 seconds since the “Drum Motor Slow Mode” Forward Direction Command have been sent to the FPGA.
- Remedy: Error Mask Mode No. 00002 Drum Motor Error K Error Mask Mode No. 00102 Drum Motor Error C Error Mask Mode No. 00202 Drum Motor Error M Error Mask Mode No. 00302 Drum Motor Error Y Output Check Mode No. 00003 Drum Motor K Output Check Mode No. 00103 Drum Motor C Output Check Mode No. 00203 Drum Motor M Output Check Mode No. 00303 Drum Motor Y Check if relevant “Drum Motor” is possible to operate in Output Check Mode.
1. In case the Item is Inoperative. 1 The operation “Main Switch Off/On on10 minutes later” recovers the error condition. Yes Go to Case 2 Wiring Harness 2 Unplugging J207 (Drum Motor-K) J206 (Drum Motor-C) J205 (Drum Motor-M) J204 (Drum Motor-Y) on PW13520 recovers the error condition. Yes Check the motor harness damage. D Motor K (M2-1) D Motor C (M2-2) D Motor M (M2-3) D Motor Y (M2-4) 3 Replacing Drum Motor recovers the error condition. Yes OK Main Control PCB (PW13520) 4 Replacing PW13520 PCB recovers the error condition. Yes OK
2. In case the Item is Operative. 1 Several test prints reproduces the error again No OK D Motor K (M2-1) D Motor C (M2-2) D Motor M (M2-3) D Motor Y (M2-4) 2 Replacing Drum Motor recovers the error condition. Yes OK Main Control PCB (PW13520) 3 Replacing PW13520 PCB recovers the error condition. Yes OK
- Code: E-0304, E-772
- Description: Process 1 Transfer Roller Set Motor Error
- Causes: The signal (00507: Tr1 RollerSet Sen:K) does not show set status (H to L) or released status (L to H) within 10 seconds since (00508: Tr1 SeparateMotor K) starts operating.
- Remedy: Error Mask Mode No. 00010 Tr1 Set MT Error K Error Mask Mode No. 00110 Tr1 Set MT Error C Error Mask Mode No. 00210 Tr1 Set MT Error M Error Mask Mode No. 00310 Tr1 Set MT Error Y Output Check Mode No. 00508 Tr1 Separate Motor K Output Check Mode No. 00509 Tr1 Separate Motor C Output Check Mode No. 00510 Tr1 Separate Motor M Output Check Mode No. 00511 Tr1 Separate Motor Y Input Check Mode No. 00507 Tr1 RollerSet Sen:K Input Check Mode No. 00508 Tr1 RollerSet Sen:C Input Check Mode No. 00509 Tr1 RollerSet Sen:M Input Check Mode No. 00510 Tr1 RollerSet Sen:Y Check if relevant “Transfer Roller Set Motor” is possible to operate in Output Check Mode.
1. In case the Item is Inoperative. Wiring Harness for Motors 1 Any of following connectors is unplugged. J568 on PW13555, J1009 on Belt Unit, J1011 on Set Motor K, J1012 on Set Motor C, J1017 on Set Motor M, J1018 on Set Motor Y. Yes Plug the Connector. 1Tr Set Motor SetMotor 1 (M7-1) SetMotor 2 (M7-2) SetMotor 3 (M7-3) SetMotor 4 (M7-4) 2 Replacing relevant Tr1 Set Motor (M7-x) recovers the error condition. Yes OK PW13555 3 Replacing PW13555 PCB recovers the error condition. Yes OK Main Control PCB (PW13520) 4 Replacing PW13520 PCB recovers the error condition. Yes OK
2. In case the Item is Operative. Wiring Harness for Sensors 1 All of the following connectors are surely connected. J568 on PW13555, J1009 on Belt Unit, J1015 (K), J1016 (C), J1019 (M), J1020 (Y) No Plug the Connector. Transfer Roller Set Sensors Set Sen-K (PH59) Set Sen-C (PH60) Set Sen-M (PH85) Set Sen-Y (PH86) 2 Transfer Roller Set Sensor Signals are detected correctly. Sensor Status -Set status (H to L) -Released status (L to H) No Replace relevant Transfer Roller Set Sensor. PW13555 3 Replacing PW13555 PCB recovers the error condition. Yes OK Main Control PCB (PW13520) 4 Replacing PW13520 PCB recovers the error condition. Yes OK
- Code: E-0305, E-773
- Description: Process 1 LED 1 Focus Adjustment Motor Error
- Causes: 1. Failed to receive Succeeded Status from FPGA on PW13520 for relevant Focus Motor within 8 seconds since the “LED Focus Motor” Search Home Position Command has been sent to the FPGA. 2. Failed to receive Done Status from FPGA on PW13520 for relevant Focus Motor within 8 seconds since the “LED Focus Motor” Step Function Command has been sent to the FPGA.
- Remedy: Error Mask Mode No. 00011 LED FocusMT Err(K)L Error Mask Mode No. 00012 LED FocusMT Err(K)C Error Mask Mode No. 00013 LED FocusMT Err(K)R Error Mask Mode No. 00111 LED FocusMT Err(C)L Error Mask Mode No. 00112 LED FocusMT Err(C)C Error Mask Mode No. 00113 LED FocusMT Err(C)R Error Mask Mode No. 00211 LED FocusMT Err(M)L Error Mask Mode No. 00212 LED FocusMT Err(M)C Error Mask Mode No. 00213 LED FocusMT Err(M)R Error Mask Mode No. 00311 LED FocusMT Err(Y)L Error Mask Mode No. 00312 LED FocusMT Err(Y)C Error Mask Mode No. 00313 LED FocusMT Err(Y)R Analog Check Mode No. 00805 Focus Home Position Output Check Mode No. 00008 to No. 00013 LED Motor (K) L/C/R – L/R Output Check Mode No. 00108 to No. 00113 LED Motor (C) L/C/R – L/R Output Check Mode No. 00208 to No. 00213 LED Motor (M) L/C/R – L/R Output Check Mode No. 00308 to No. 00313 LED Motor (Y) L/C/R – L/R Input Check Mode No. 00010 to No. 00015 LED-HP (K) L/C/R – L/R Input Check Mode No. 00110 to No. 00115 LED-HP (C) L/C/R – L/R Input Check Mode No. 00210 to No. 00215 LED-HP (M) L/C/R – L/R Input Check Mode No. 00310 to No. 00315 LED-HP (Y) L/C/R – L/R Backup Data Mode No. 01265 Focus Adjust On/Off
Reset by Machine Power Off/On 1 The operation “Main Switch Off/On” recovers the error condition. Yes OK Home Position 2 The operation “No. 00805 Focus Home Position” in Analog Check Mode reproduces the Error condition. No OK To reset focus condition, operate “Main Switch Off/On”. Wiring Harness for Sensors and Motors 3 Rerating Wiring Harnesses are surely connected. No Plug the Connector. LED Motor 4 The relevant Home Position Slit is moved to different position after operating “Focus Home Position” in Analog Check Mode. No Replace relevant LED Motor. Sensor Check 5 Turn Off Focus Adjust Mode temporally from Backup Data No. 01265. Try to face Relevant Home Position Slit to the Sensor detecting point manually then verify that the Sensor Status is showing “H =Home Position”. No Replace relevant HP Sensor. PW13522 or PW13523 6 Replacing PW13522 or PW13523 recovers the error condition. Yes OK Main Control PCB (PW13520) 7 Can the problem be fixed by replacing the Main Control PCB? Yes OK
- Code: E-0306, E-774
- Description: Process 1 LED 2 Focus Adjustment Motor Error
- Causes: 1. Failed to receive Succeeded Status from FPGA on PW13520 for relevant Focus Motor within 8 seconds since the “LED Focus Motor” Search Home Position Command has been sent to the FPGA. 2. Failed to receive Done Status from FPGA on PW13520 for relevant Focus Motor within 8 seconds since the “LED Focus Motor” Step Function Command has been sent to the FPGA.
- Remedy: Error Mask Mode No. 00011 LED FocusMT Err(K)L Error Mask Mode No. 00012 LED FocusMT Err(K)C Error Mask Mode No. 00013 LED FocusMT Err(K)R Error Mask Mode No. 00111 LED FocusMT Err(C)L Error Mask Mode No. 00112 LED FocusMT Err(C)C Error Mask Mode No. 00113 LED FocusMT Err(C)R Error Mask Mode No. 00211 LED FocusMT Err(M)L Error Mask Mode No. 00212 LED FocusMT Err(M)C Error Mask Mode No. 00213 LED FocusMT Err(M)R Error Mask Mode No. 00311 LED FocusMT Err(Y)L Error Mask Mode No. 00312 LED FocusMT Err(Y)C Error Mask Mode No. 00313 LED FocusMT Err(Y)R Analog Check Mode No. 00805 Focus Home Position Output Check Mode No. 00008 to No. 00013 LED Motor (K) L/C/R – L/R Output Check Mode No. 00108 to No. 00113 LED Motor (C) L/C/R – L/R Output Check Mode No. 00208 to No. 00213 LED Motor (M) L/C/R – L/R Output Check Mode No. 00308 to No. 00313 LED Motor (Y) L/C/R – L/R Input Check Mode No. 00010 to No. 00015 LED-HP (K) L/C/R – L/R Input Check Mode No. 00110 to No. 00115 LED-HP (C) L/C/R – L/R Input Check Mode No. 00210 to No. 00215 LED-HP (M) L/C/R – L/R Input Check Mode No. 00310 to No. 00315 LED-HP (Y) L/C/R – L/R Backup Data Mode No. 01265 Focus Adjust On/Off
Reset by Machine Power Off/On 1 The operation “Main Switch Off/On” recovers the error condition. Yes OK Home Position 2 The operation “No. 00805 Focus Home Position” in Analog Check Mode reproduces the Error condition. No OK To reset focus condition, operate “Main Switch Off/On”. Wiring Harness for Sensors and Motors 3 Rerating Wiring Harnesses are surely connected. No Plug the Connector. LED Motor 4 The relevant Home Position Slit is moved to different position after operating “Focus Home Position” in Analog Check Mode. No Replace relevant LED Motor. Sensor Check 5 Turn Off Focus Adjust Mode temporally from Backup Data No. 01265. Try to face Relevant Home Position Slit to the Sensor detecting point manually then verify that the Sensor Status is showing “H =Home Position”. No Replace relevant HP Sensor. PW13522 or PW13523 6 Replacing PW13522 or PW13523 recovers the error condition. Yes OK Main Control PCB (PW13520) 7 Can the problem be fixed by replacing the Main Control PCB? Yes OK
- Code: E-0307, E-775
- Description: Process 1 LED 3 Focus Adjustment Motor Error
- Causes: 1. Failed to receive Succeeded Status from FPGA on PW13520 for relevant Focus Motor within 8 seconds since the “LED Focus Motor” Search Home Position Command has been sent to the FPGA. 2. Failed to receive Done Status from FPGA on PW13520 for relevant Focus Motor within 8 seconds since the “LED Focus Motor” Step Function Command has been sent to the FPGA.
- Remedy: Error Mask Mode No. 00011 LED FocusMT Err(K)L Error Mask Mode No. 00012 LED FocusMT Err(K)C Error Mask Mode No. 00013 LED FocusMT Err(K)R Error Mask Mode No. 00111 LED FocusMT Err(C)L Error Mask Mode No. 00112 LED FocusMT Err(C)C Error Mask Mode No. 00113 LED FocusMT Err(C)R Error Mask Mode No. 00211 LED FocusMT Err(M)L Error Mask Mode No. 00212 LED FocusMT Err(M)C Error Mask Mode No. 00213 LED FocusMT Err(M)R Error Mask Mode No. 00311 LED FocusMT Err(Y)L Error Mask Mode No. 00312 LED FocusMT Err(Y)C Error Mask Mode No. 00313 LED FocusMT Err(Y)R Analog Check Mode No. 00805 Focus Home Position Output Check Mode No. 00008 to No. 00013 LED Motor (K) L/C/R – L/R Output Check Mode No. 00108 to No. 00113 LED Motor (C) L/C/R – L/R Output Check Mode No. 00208 to No. 00213 LED Motor (M) L/C/R – L/R Output Check Mode No. 00308 to No. 00313 LED Motor (Y) L/C/R – L/R Input Check Mode No. 00010 to No. 00015 LED-HP (K) L/C/R – L/R Input Check Mode No. 00110 to No. 00115 LED-HP (C) L/C/R – L/R Input Check Mode No. 00210 to No. 00215 LED-HP (M) L/C/R – L/R Input Check Mode No. 00310 to No. 00315 LED-HP (Y) L/C/R – L/R Backup Data Mode No. 01265 Focus Adjust On/Off
Reset by Machine Power Off/On 1 The operation “Main Switch Off/On” recovers the error condition. Yes OK Home Position 2 The operation “No. 00805 Focus Home Position” in Analog Check Mode reproduces the Error condition. No OK To reset focus condition, operate “Main Switch Off/On”. Wiring Harness for Sensors and Motors 3 Rerating Wiring Harnesses are surely connected. No Plug the Connector. LED Motor 4 The relevant Home Position Slit is moved to different position after operating “Focus Home Position” in Analog Check Mode. No Replace relevant LED Motor. Sensor Check 5 Turn Off Focus Adjust Mode temporally from Backup Data No. 01265. Try to face Relevant Home Position Slit to the Sensor detecting point manually then verify that the Sensor Status is showing “H =Home Position”. No Replace relevant HP Sensor. PW13522 or PW13523 6 Replacing PW13522 or PW13523 recovers the error condition. Yes OK Main Control PCB (PW13520) 7 Can the problem be fixed by replacing the Main Control PCB? Yes OK
- Code: E-0310, E-784
- Description: Out of Process 1 Developer Error
- Causes: 1. Developer Version Information from FPGA on PW13520 (Information 00003: Developer Ver K) shows “0” for longer than 1 second. 2. The signal from FPGA on PW13520 (00020: Dev Roller Status:K) does not change the status (no H/L Pulse) for longer than 3.24 seconds while activating the Developer Motor (00004: Dev Motor K).
- Remedy: Error Mask Mode No. 00003 Out Of Dev Error K Error Mask Mode No. 00103 Out Of Dev Error C Error Mask Mode No. 00203 Out Of Dev Error M Error Mask Mode No. 00303 Out Of Dev Error Y Output Check Mode No. 00004 Dev Motor K Output Check Mode No. 00104 Dev Motor C Output Check Mode No. 00204 Dev Motor M Output Check Mode No. 00304 Dev Motor Y Input Check Mode No. 00020 Dev Roller Status:K Input Check Mode No. 00120 Dev Roller Status:C Input Check Mode No. 00220 Dev Roller Status:M Input Check Mode No. 00320 Dev Roller Status:Y Check if relevant “Dev Motor” is possible to operate in Output Check Mode.
1. In case the Item is Inoperative. Wiring Harness for Motors 1 Any of following connectors is unplugged. J209 on PW13520, J335 on LED HEAD UNIT, J240 on PW13522, J320 on Dev Unit, J322 on Dev Motor. Yes Plug the Connector. Developer Motor DevMotor K (M9-1) DevMotor C (M9-2) DevMotor M (M9-3) DevMotor Y (M9-4) 2 Replacing relevant Dev Motor (M9-x) recovers the error condition. Yes OK PW13522 3 Replacing PW13522 PCB recovers the error condition. Yes OK Main Control PCB (PW13520) 4 Replacing PW13520 PCB recovers the error condition. Yes OK
2. In case the Item is Operative. Version Information 1 The Developer Ver Status in Information Mode shows “3”. Information Mode No. 00003 Developer Ver K No. 00004 Developer Ver C No. 00005 Developer Ver M No. 00006 Developer Ver Y No Check J286 on Process Unit. Wiring Harness for Sensors 2 All of the following connectors are surely connected. J240 on PW13522, J320 on Dev Unit, J245/J246 between PW13522 and PW13523, J230 on PW13523, J286 on Process Unit, J211 on PW13520. No Plug the Connector. Dev Roller Pulse Sensor DevRoll-K (PH93) DevRoll -C (PH94) DevRoll -M (PH95) DevRoll -Y (PH96) 3 Developer Roller Pulse Sensor detects pulse signals while Developer Motor is rotating. No Replace relevant Developer Roller Pulse Sensor. PW13522 4 Replacing PW13522 PCB recovers the error condition. Yes OK Main Control PCB (PW13520) 5 Replacing PW13520 PCB recovers the error condition. Yes OK
– KIP 870 Error codes and solution steps to fix:
- Code: E-0320, E-800
- Description: Abnormal Output of Process 1 1st Charger
- Causes: The signal (00000: 1st Output Detect: K) shows ‘H’ for longer than 20msec while activating the 1st charger (image corona) (00000: 1st DC K).
- Remedy: Error Mask Mode No. 00004 1st Charger Error K Error Mask Mode No. 00104 1st Charger Error C Error Mask Mode No. 00204 1st Charger Error M Error Mask Mode No. 00304 1st Charger Error Y <Note> Check 1st Charger functionality while Test Print as 1st Charger operation manually from Output Check Mode may create unrecoverable affect to image quality.
Corona Wire 1 Is Corona Wire cut? Yes Clean and replace the wire. Corona Wire 2 Is Corona Wire Tension loosened? Yes Clean and replace the wire. High Voltage Lead 3 Is high voltage lead damaged? Yes Replace. HV Power Supply 4 Correct value is monitored on the HVPS Check Point. CP-11 to CP-12, CP-21 to CP-22. No Replace High Voltage Power Supply. PW13555 5 Replacing PW13555 PCB recovers the error condition. Yes OK Main Control PCB (PW13520) 6 Replacing PW13520 PCB recovers the error condition. Yes OK
- Code: E-0321, E-801
- Description: Abnormal Output of Process 1 Transfer Charger
- Causes: The signal from FPGA on PW13555 (00001: 1st Transfer Current Detect (K)) shows ‘H’ for longer than 20msec while activating the 1st transfer (00001: TR1 K).
- Remedy: Error Mask Mode No. 00005 Tr1 Charger Error K Error Mask Mode No. 00105 Tr1 Charger Error C Error Mask Mode No. 00206 Tr1 Charger Error M Error Mask Mode No. 00306 Tr1 Charger Error Y <Note> Check Tr1 Charger functionality while Test Print as Tr1 Charger operation manually from Output Check Mode may create unrecoverable affect to image quality.
Short-Circuit 1 Unplugging “TB 1Tr” Tub Connector recovers the Error condition. Yes Check Short-Circuit behind the Tub Connector. (Roller side) 2 Is anything like a spring of developer bias drops on the Belt and causing shortcircuit? Yes Remove it. (In case of the dropping of spring, relocate it correctly.) PW13555 3 Replacing PW13555 recovers the Error. Yes OK Main Control PCB (PW13520) 4 Replacing PW13520 PCB recovers the error condition. Yes OK
- Code: E-0322, E-802
- Description: Abnormal Output of Process 1 Separation Charger
- Causes: The signal from FPGA on PW13555 (00528: Separation Current Detect) which is made from (J573-24: SEP_DUTY) Signal shows ‘H’ for longer than 20msec while activating the 2Tr Separation Charger (00514: Tr2 Sep AC).
- Remedy: Error Mask Mode No. 00702 Sep Charger Error <Note> Check Separation Charger functionality while Test Print as Separation Charger operation manually from Output Check Mode may create unrecoverable affect to image quality.
Short-Circuit 1 Unplugging “TB SEP” Tub Connector recovers the Error condition. Yes Check Short-Circuit behind the Tub Connector. (Charger side) PW13556 2 Replacing PW13556 recovers the Error. Yes OK PW13556 3 Replacing PW13555 recovers the Error. Yes OK Main Control PCB (PW13520) 5 Can the problem be fixed by replacing the Main Control PCB? Yes OK
- Code: E-0323, E-803
- Description: Abnormal Output of Process 1 Developer Bias
- Causes: The signal from FPGA on PW13555 (00002: DevBias Out Detect:K) shows ‘H’ for longer than 20msec while activating the Developer Bias (00002: Dev Bias K).
- Remedy: Error Mask Mode No. 00006 Dev Bias Error K Error Mask Mode No. 00106 Dev Bias Error C Error Mask Mode No. 00206 Dev Bias Error M Error Mask Mode No. 00306 Dev Bias Error Y <Note> Check Developer Bias functionality while Test Print as Sequence of Print Process controls Developer Bias properly.
Short-Circuit 1 Unplugging “TB D” Tub Connector recovers the Error condition. Yes Check Short-Circuit behind the Tub Connector. (Roller side) PW13555 2 Replacing PW13555 recovers the Error. Yes OK Main Control PCB (PW13520) 3 Replacing PW13520 PCB recovers the error condition. Yes OK
- Code: E-0324, E-804
- Description: Abnormal Output of Process 1 Supply Bias
- Causes: The signal from FPGA on PW13555 (00003: SupBias Out Detect:K) shows ‘H’ for longer than 20msec while activating the Developer Bias (00002: Dev Bias K).
- Remedy: Error Mask Mode No. 00007 Sup Bias Error K Error Mask Mode No. 00107 Sup Bias Error C Error Mask Mode No. 00207 Sup Bias Error M Error Mask Mode No. 00307 Sup Bias Error Y <Note> Check Supply Bias functionality while Test Print as Sequence of Print Process controls Supply Bias properly.
Short-Circuit 1 Unplugging “TB S” Tub Connector recovers the Error condition. Yes Check Short-Circuit behind the Tub Connector. (Roller side) PW13555 2 Replacing PW13555 recovers the Error. Yes OK Main Control PCB (PW13520) 3 Replacing PW13520 PCB recovers the error condition. Yes OK
- Code: E-0325, E-805
- Description: Abnormal Output of Process 1 Blade Bias
- Causes: The signal from FPGA on PW13555 (00004: RegBias Out Detect:K) shows ‘H’ for longer than 20msec while activating the Developer Bias (00002: Dev Bias K).
- Remedy: Error Mask Mode No. 00008 Reg Bias Error K Error Mask Mode No. 00108 Reg Bias Error C Error Mask Mode No. 00208 Reg Bias Error M Error Mask Mode No. 00308 Reg Bias Error Y <Note> Check Blade (Registration) Bias functionality while Test Print as Sequence of Print Process controls Blade (Registration) Bias properly.
Short-Circuit 1 Unplugging “TB B” Tub Connector recovers the Error condition. Yes Check Short-Circuit behind the Tub Connector. (Roller side) PW13555 2 Replacing PW13555 recovers the Error. Yes OK Main Control PCB (PW13520) 3 Replacing PW13520 PCB recovers the error condition. Yes OK
- Code: E-0336, E-822
- Description: Process 1 Density Compensation Error
- Causes: The Density Adjustment failed to reach to the Target Density even when the density compensation is attempted 6 times.
- Remedy: Automatic Density Control Backup Data Mode No. 00720 Density Adjustment No. 01785 Auto Density Adjust “Disabled” Setting No. 00720 “0”, No. 01785 “0” “Enabled” Setting No. 00720 “1”, No. 01785 “0” Density Compensation is performed only when “Manual Density Adjust” in Auto Adjustment Mode is executed. “Enabled” Setting No. 00720 “1”, No. 01785 “1” Density Compensation is performed automatically and when “Manual Density Adjust” is executed. There is no corresponding item in Error Mask Mode. It is possible to disable Density Compensation by changing Backup Data.
Density Sensors 1 Cleaning density sensors recovers the error condition. Yes OK LED Print Head 2 Cleaning LED Print Head recovers the error condition. Yes OK Wiring Harness for Sensors 3 All of the following connectors are surely connected. J570 on PW13555, J1000 on Belt Unit, J1021 for hookup, J1001 J1002 J1003 J1004 J1006 for sensors. No Plug the Connector. Density Sensors 4 Replacing density sensor recovers the error condition. Yes OK PW13555 5 Replacing PW13555 recovers the error condition. Yes OK Main Control PCB (PW13520) 6 Replacing PW13520 PCB recovers the error condition. Yes OK
- Code: E-0337, E-823
- Description: Process 1 Standard Current Adjustment of 1st Transfer Error
- Causes: Reference voltage for 1st Transfer Current detection is failed to adjust to target voltage on PW13555
- Remedy: Error Mask Mode No. 00009 Tr1 Adjust Error K Error Mask Mode No. 00109 Tr1 Adjust Error C Error Mask Mode No. 00209 Tr1 Adjust Error M Error Mask Mode No. 00309 Tr1 Adjust Error Y Backup Data Mode No. 00717 Tr1 Auto Adjustment
PW13555 1 Replacing PW13555 recovers the error condition. Yes OK Main Control PCB (PW13520) 2 Replacing PW13520 PCB recovers the error condition. Yes OK
- Code: E-0340, E-832
- Description: Process 1 Wire Cleaning Error
- Causes: The signal from PW13522 (00019: CleaningMotor Lock:K) does not show locked status “H” within 120 seconds since the Wire Cleaning Motor (00014: Wire Cleaning K) has been activated.
- Remedy: Error Mask Mode No. 00020 Wire Cleaning Err K Error Mask Mode No. 00120 Wire Cleaning Err C Error Mask Mode No. 00220 Wire Cleaning Err M Error Mask Mode No. 00320 Wire Cleaning Err Y Output Check Mode No. 00014 Wire Cleaning K Output Check Mode No. 00114 Wire Cleaning C Output Check Mode No. 00214 Wire Cleaning M Output Check Mode No. 00314 Wire Cleaning Y Input Check Mode No. 00019 Cleaning Motor Lock: K Input Check Mode No. 00119 Cleaning Motor Lock: C Input Check Mode No. 00219 Cleaning Motor Lock: M Input Check Mode No. 00319 Cleaning Motor Lock: Y Check if relevant “Wire Cleaning Motor” is possible to operate in Output Check Mode.
1. In case the Item is Inoperative (Not Rotating). Motor rotation 1 It is hard to check the motor rotation by functioning sound for this WC Motor. Turn Off the machine in several seconds after activating the motor from Output Check Mode and check if cleaning pad position is moved from Home Position. Cleaning pad position is moved. Yes Go to Case 2 Wiring Harness for Motors 2 All of the following connectors are surely connected. J256 on PW13522, J335 for hookup to 1st Corona, J332 on Cleaning Motor C, J245/J246 between PW13522 and PW13523, J230 on PW13523, J286 on Process Unit, J211 on PW13520. No Plug the Connector. WCMotor K(M18-1) WCMotor C(M18-2) WCMotor M(M18-3) WCMotor Y(M18-4) 3 Replacing relevant Wire Cleaning Motor (M18-x) recovers the error condition. Yes OK PW13522 4 Replacing PW13522 recovers the error condition. Yes OK PW13523 5 Replacing PW13523 recovers the error condition. Yes OK Main Control PCB (PW13520) 6 Replacing PW13520 PCB recovers the error condition. Yes OK
2. In case the Item is Operative. Pad Cable 1 When Cleaning Pad is ended up to Home Position, increasing Motor current is detected as Motor Lock Signal. Cleaning Pad Cable tension is tight enough to lock the motor.(Not Slipping) No Replace Pad Cable. Wiring Harness All of the following connectors are surely connected. J256 on PW13522, J335 for hookup to 1st Corona, J332 on Cleaning Motor C, J245/J246 between PW13522 and PW13523, J230 on PW13523, J286 on Process Unit, J211 on PW13520. No Plug the Connector. WCMotor K(M18-1) WCMotor C(M18-2) WCMotor M(M18-3) WCMotor Y(M18-4) 3 Replacing relevant Wire Cleaning Motor (M18-x) recovers the error condition. Yes OK PW13522 or PW13523 4 Replacing PW13522 or PW13523recovers the error condition. Yes OK Main Control PCB (PW13520) 3 Replacing PW13520 PCB recovers the error condition. Yes OK
- Code: E-0350, E-848
- Description: Process 1 Printhead 1 LED LC Data Checksum Error
- Causes: The Checksum value on the Calibration Data read from “Process 1 LED Print Head 1” is mismatched. (Calibration Data is not loaded correctly.)
- Remedy: Error Mask Mode No. 00014 LED CheckSum Err(K)L Error Mask Mode No. 00015 LED CheckSum Err(K)C Error Mask Mode No. 00016 LED CheckSum Err(K)R Error Mask Mode No. 00114 LED CheckSum Err(C)L Error Mask Mode No. 00115 LED CheckSum Err(C)C Error Mask Mode No. 00116 LED CheckSum Err(C)R Error Mask Mode No. 00214 LED CheckSum Err(M)L Error Mask Mode No. 00215 LED CheckSum Err(M)C Error Mask Mode No. 00216 LED CheckSum Err(M)R Error Mask Mode No. 00314 LED CheckSum Err(Y)L Error Mask Mode No. 00315 LED CheckSum Err(Y)C Error Mask Mode No. 00316 LED CheckSum Err(Y)R
Wiring Harness 1 All of the following connectors are surely connected. J231 on PW13522, J232 J233 on PW13523, J245/J246 between PW13522 and PW13523, J230 on PW13523, J286 on Process Unit, J211 on PW13520. No Plug the Connector. LED Printhead LED K-1 K-2 K-3 LED C-1 C-2 C-3 LED M-1 M-2 M-3 LED Y-1 Y-2 Y-3 2 Replacing relevant LED Printhead recovers the error condition. Yes OK PW13522 3 Replacing PW13522 recovers the error condition. Yes OK PW13523 4 Replacing PW13523 recovers the error condition. Yes OK Main Control PCB (PW13520) 5 Can the problem be fixed by replacing the Main Control PCB? Yes OK
- Code: E-0351, E-849
- Description: Process 1 Printhead 2 LED LC Data Checksum Error
- Causes: The Checksum value on the Calibration Data read from “Process 1 LED Print Head 2” is mismatched. (Calibration Data is not loaded correctly.)
- Remedy: Error Mask Mode No. 00014 LED CheckSum Err(K)L Error Mask Mode No. 00015 LED CheckSum Err(K)C Error Mask Mode No. 00016 LED CheckSum Err(K)R Error Mask Mode No. 00114 LED CheckSum Err(C)L Error Mask Mode No. 00115 LED CheckSum Err(C)C Error Mask Mode No. 00116 LED CheckSum Err(C)R Error Mask Mode No. 00214 LED CheckSum Err(M)L Error Mask Mode No. 00215 LED CheckSum Err(M)C Error Mask Mode No. 00216 LED CheckSum Err(M)R Error Mask Mode No. 00314 LED CheckSum Err(Y)L Error Mask Mode No. 00315 LED CheckSum Err(Y)C Error Mask Mode No. 00316 LED CheckSum Err(Y)R
Wiring Harness 1 All of the following connectors are surely connected. J231 on PW13522, J232 J233 on PW13523, J245/J246 between PW13522 and PW13523, J230 on PW13523, J286 on Process Unit, J211 on PW13520. No Plug the Connector. LED Printhead LED K-1 K-2 K-3 LED C-1 C-2 C-3 LED M-1 M-2 M-3 LED Y-1 Y-2 Y-3 2 Replacing relevant LED Printhead recovers the error condition. Yes OK PW13522 3 Replacing PW13522 recovers the error condition. Yes OK PW13523 4 Replacing PW13523 recovers the error condition. Yes OK Main Control PCB (PW13520) 5 Can the problem be fixed by replacing the Main Control PCB? Yes OK
- Code: E-0352, E-850
- Description: Process 1 Printhead 3 LED LC Data Checksum Error
- Causes: The Checksum value on the Calibration Data read from “Process 1 LED Print Head 3” is mismatched. (Calibration Data is not loaded correctly.)
- Remedy: Error Mask Mode No. 00014 LED CheckSum Err(K)L Error Mask Mode No. 00015 LED CheckSum Err(K)C Error Mask Mode No. 00016 LED CheckSum Err(K)R Error Mask Mode No. 00114 LED CheckSum Err(C)L Error Mask Mode No. 00115 LED CheckSum Err(C)C Error Mask Mode No. 00116 LED CheckSum Err(C)R Error Mask Mode No. 00214 LED CheckSum Err(M)L Error Mask Mode No. 00215 LED CheckSum Err(M)C Error Mask Mode No. 00216 LED CheckSum Err(M)R Error Mask Mode No. 00314 LED CheckSum Err(Y)L Error Mask Mode No. 00315 LED CheckSum Err(Y)C Error Mask Mode No. 00316 LED CheckSum Err(Y)R
Wiring Harness 1 All of the following connectors are surely connected. J231 on PW13522, J232 J233 on PW13523, J245/J246 between PW13522 and PW13523, J230 on PW13523, J286 on Process Unit, J211 on PW13520. No Plug the Connector. LED Printhead LED K-1 K-2 K-3 LED C-1 C-2 C-3 LED M-1 M-2 M-3 LED Y-1 Y-2 Y-3 2 Replacing relevant LED Printhead recovers the error condition. Yes OK PW13522 3 Replacing PW13522 recovers the error condition. Yes OK PW13523 4 Replacing PW13523 recovers the error condition. Yes OK Main Control PCB (PW13520) 5 Can the problem be fixed by replacing the Main Control PCB? Yes OK
- Code: E-0353, E-851
- Description: Process 1 Printhead 1 LED LC Data R/W Error
- Causes: Failed to receive Completed Status from FPGA on PW13520 for “Process 1 LED Print Head 1” after Calibration Data Read or Write Command has been sent to the FPGA.
- Remedy: Error Mask Mode No. 00017 LED R/W Err(K)L
Error Mask Mode No. 00018 LED R/W Err(K)C
Error Mask Mode No. 00019 LED R/W Err(K)R
Error Mask Mode No. 00117 LED R/W Err(C)L
Error Mask Mode No. 00118 LED R/W Err(C)C
Error Mask Mode No. 00119 LED R/W Err(C)R
Error Mask Mode No. 00217 LED R/W Err(M)L
Error Mask Mode No. 00218 LED R/W Err(M)C
Error Mask Mode No. 00219 LED R/W Err(M)R
Error Mask Mode No. 00317 LED R/W Err(Y)L
Error Mask Mode No. 00318 LED R/W Err(Y)C
Error Mask Mode No. 00319 LED R/W Err(Y)R
Wiring Harness 1 All of the following connectors are surely connected. J231 on PW13522, J232 J233 on PW13523, J245/J246 between PW13522 and PW13523, J230 on PW13523, J286 on Process Unit, J211 on PW13520. No Plug the Connector. LED Printhead LED K-1 K-2 K-3 LED C-1 C-2 C-3 LED M-1 M-2 M-3 LED Y-1 Y-2 Y-3 2 Replacing relevant LED Printhead recovers the error condition. Yes OK PW13522 3 Replacing PW13522 recovers the error condition. Yes OK PW13523 4 Replacing PW13523 recovers the error condition. Yes OK Main Control PCB (PW13520) 5 Can the problem be fixed by replacing the Main Control PCB? Yes OK
- Code: E-0354, E-852
- Description: Process 1 Printhead 2 LED LC Data R/W Error
- Causes: Failed to receive Completed Status from FPGA on PW13520 for “Process 1 LED Print Head 2” after Calibration Data Read or Write Command has been sent to the FPGA.
- Remedy: Error Mask Mode No. 00017 LED R/W Err(K)L
Error Mask Mode No. 00018 LED R/W Err(K)C
Error Mask Mode No. 00019 LED R/W Err(K)R
Error Mask Mode No. 00117 LED R/W Err(C)L
Error Mask Mode No. 00118 LED R/W Err(C)C
Error Mask Mode No. 00119 LED R/W Err(C)R
Error Mask Mode No. 00217 LED R/W Err(M)L
Error Mask Mode No. 00218 LED R/W Err(M)C
Error Mask Mode No. 00219 LED R/W Err(M)R
Error Mask Mode No. 00317 LED R/W Err(Y)L
Error Mask Mode No. 00318 LED R/W Err(Y)C
Error Mask Mode No. 00319 LED R/W Err(Y)R
Wiring Harness 1 All of the following connectors are surely connected. J231 on PW13522, J232 J233 on PW13523, J245/J246 between PW13522 and PW13523, J230 on PW13523, J286 on Process Unit, J211 on PW13520. No Plug the Connector. LED Printhead LED K-1 K-2 K-3 LED C-1 C-2 C-3 LED M-1 M-2 M-3 LED Y-1 Y-2 Y-3 2 Replacing relevant LED Printhead recovers the error condition. Yes OK PW13522 3 Replacing PW13522 recovers the error condition. Yes OK PW13523 4 Replacing PW13523 recovers the error condition. Yes OK Main Control PCB (PW13520) 5 Can the problem be fixed by replacing the Main Control PCB? Yes OK
- Code: E-0355, E-853
- Description: Process 1 Printhead 3 LED LC Data R/W Error
- Causes: Failed to receive Completed Status from FPGA on PW13520 for “Process 1 LED Print Head 3” after Calibration Data Read or Write Command has been sent to the FPGA.
- Remedy: Error Mask Mode No. 00017 LED R/W Err(K)L
Error Mask Mode No. 00018 LED R/W Err(K)C
Error Mask Mode No. 00019 LED R/W Err(K)R
Error Mask Mode No. 00117 LED R/W Err(C)L
Error Mask Mode No. 00118 LED R/W Err(C)C
Error Mask Mode No. 00119 LED R/W Err(C)R
Error Mask Mode No. 00217 LED R/W Err(M)L
Error Mask Mode No. 00218 LED R/W Err(M)C
Error Mask Mode No. 00219 LED R/W Err(M)R
Error Mask Mode No. 00317 LED R/W Err(Y)L
Error Mask Mode No. 00318 LED R/W Err(Y)C
Error Mask Mode No. 00319 LED R/W Err(Y)R
Wiring Harness 1 All of the following connectors are surely connected. J231 on PW13522, J232 J233 on PW13523, J245/J246 between PW13522 and PW13523, J230 on PW13523, J286 on Process Unit, J211 on PW13520. No Plug the Connector. LED Printhead LED K-1 K-2 K-3 LED C-1 C-2 C-3 LED M-1 M-2 M-3 LED Y-1 Y-2 Y-3 2 Replacing relevant LED Printhead recovers the error condition. Yes OK PW13522 3 Replacing PW13522 recovers the error condition. Yes OK PW13523 4 Replacing PW13523 recovers the error condition. Yes OK Main Control PCB (PW13520) 5 Can the problem be fixed by replacing the Main Control PCB? Yes OK
- Code: E-0400, E-1024
- Description: Process 2 Developer Motor Error
- Causes: 1. The signal from FPGA on PW13520 (00117: Dev Motor Status:C) shows ‘H’ for longer than 1 second. (“H”= abnormal condition is detected on motor driver IC) 2. Failed to receive Done Status from FPGA on PW13520 within 5 seconds since the “Developer Motor Slow Mode” Reverse Direction Command have been sent to the FPGA.
- Remedy: Error Mask Mode No. 00000 Dev Motor Error K Error Mask Mode No. 00100 Dev Motor Error C Error Mask Mode No. 00200 Dev Motor Error M Error Mask Mode No. 00300 Dev Motor Error Y Output Check Mode No. 00004 Dev Motor K Output Check Mode No. 00104 Dev Motor C Output Check Mode No. 00204 Dev Motor M Output Check Mode No. 00304 Dev Motor Y Check if relevant “Dev Motor” is possible to operate in Output Check Mode.
1. In case the Item is Inoperative. 1 The operation “Main Switch Off/On on10 minutes later” recovers the error condition. Yes Go to Case 2 Wiring Harness 2 Unplugging J209 on PW13520 recovers the error condition. Yes Check the motor harness damage. DevMotor K (M9-1) DevMotor C (M9-2) DevMotor M (M9-3) DevMotor Y (M9-4) 3 Replacing Dev Motor (M9-x) recovers the error condition. Yes OK PW13522 4 Replacing PW13522 PCB recovers the error condition. Yes OK Main Control PCB (PW13520) 5 Replacing PW13520 PCB recovers the error condition. Yes OK
2. In case the Item is Operative. 1 Several test prints reproduces the error again No OK Motor (M1-1) 2 Replacing Deck1 Motor (M1-1) recovers the error condition. Yes OK PW13522 3 Replacing PW13522 PCB recovers the error condition. Yes OK Main Control PCB (PW13520) 4 Replacing PW13520 PCB recovers the error condition. Yes OK <Note> See also “E-0310/E-784 Out of Process 1 Developer Error” for the absence of “Dev Roller Pulse Sensor” signal Error.
- Code: E-0401, E-1025
- Description: Process 2 Developer Set Motor Error
- Causes: The Developer Position Status that is detected by (00105: Dev HP Sensor1:C) and (00106: Dev HP Sensor2:C) sensors does not change to the opposite position status (Developing Position or Released Position) within 10.7 seconds since the Developer Press Motor (C) (00107: Dev Separate Motor C) has been activated. Sensor 1/2 – Separate :L/L – Press :L/H
- Remedy: Error Mask Mode No. 00001 Dev Set MT Error K Error Mask Mode No. 00101 Dev Set MT Error C Error Mask Mode No. 00201 Dev Set MT Error M Error Mask Mode No. 00301 Dev Set MT Error Y Output Check Mode No. 00007 Dev Separate Motor K Output Check Mode No. 00107 Dev Separate Motor C Output Check Mode No. 00207 Dev Separate Motor M Output Check Mode No. 00307 Dev Separate Motor Y Input Check Mode No. 00005 Dev HP Sensor 1: K, No. 00006 Dev HP Sensor 2: K Input Check Mode No. 00105 Dev HP Sensor 1: C, No. 00106 Dev HP Sensor 2: C Input Check Mode No. 00205 Dev HP Sensor 1: M, No. 00206 Dev HP Sensor 2: M Input Check Mode No. 00305 Dev HP Sensor 1: Y, No. 00306 Dev HP Sensor 2: Y Check if relevant “Developer Set Motor” is possible to operate in Output Check Mode.
1. In case the Item is Inoperative. Wiring Harness for Motors 1 Any of following connectors is unplugged. J208 on PW13520, J281 on Set Motor K, J282 on Set Motor C, J283 on Set Motor M, J284 on Set Motor Y. Yes Plug the Connector. SetMotor K (M10-1) SetMotor C (M10-2) SetMotor M (M10-3) SetMotor Y (M10-4) 2 Replacing relevant Developer Set Motor (M10-x) recovers the error condition. Yes OK Main Control PCB (PW13520) 3 Replacing PW13520 PCB recovers the error condition. Yes OK
2. In case the Item is Operative. Wiring Harness for Sensors 1 All of the following connectors are surely connected. J202 on PW13520, Link-up Connectors J257 J260 J263 J266, J258 S1-K, J259- S2K, J261 S1-C, J262 S2-C, J264 S1-M, J265 S2-M, J267 S1-Y, J268 S2-Y No Plug the Connector. Dev Set Sensors SEN1-K (PH1) SEN2-K (PH2) SEN1-C (PH3) SEN2-C (PH4) SEN1-M (PH5) SEN2-M (PH6) SEN1-Y (PH7) SEN2-Y (PH8) 2 Developer Set Sensor Signals are detected correctly. Sensor 1/2 Status – Separate :L/L – Press :L/H No Replace the relevant Developer Set Sensor. Main Control PCB (PW13520) 3 Replacing PW13520 PCB recovers the error condition. Yes OK
- Code: E-0402, E-1026
- Description: Process 2 Drum Motor Error
- Causes: 1. The signal from FPGA on PW13520 (00116: Drum Motor Status (C)) shows ‘H’ for longer than 1 second. (“H”= abnormal condition is detected on motor driver IC) 2. Failed to receive Done Status from FPGA on PW13520 within 5 seconds since the “Drum Motor Slow Mode” Reverse Direction Command have been sent to the FPGA. 3. Failed to receive Done Status from FPGA on PW13520 within 15 seconds since the “Drum Motor Slow Mode” Forward Direction Command have been sent to the FPGA.
- Remedy: Error Mask Mode No. 00002 Drum Motor Error K Error Mask Mode No. 00102 Drum Motor Error C Error Mask Mode No. 00202 Drum Motor Error M Error Mask Mode No. 00302 Drum Motor Error Y Output Check Mode No. 00003 Drum Motor K Output Check Mode No. 00103 Drum Motor C Output Check Mode No. 00203 Drum Motor M Output Check Mode No. 00303 Drum Motor Y Check if relevant “Drum Motor” is possible to operate in Output Check Mode.
1. In case the Item is Inoperative. 1 The operation “Main Switch Off/On on10 minutes later” recovers the error condition. Yes Go to Case 2 Wiring Harness 2 Unplugging J207 (Drum Motor-K) J206 (Drum Motor-C) J205 (Drum Motor-M) J204 (Drum Motor-Y) on PW13520 recovers the error condition. Yes Check the motor harness damage. D Motor K (M2-1) D Motor C (M2-2) D Motor M (M2-3) D Motor Y (M2-4) 3 Replacing Drum Motor recovers the error condition. Yes OK Main Control PCB (PW13520) 4 Replacing PW13520 PCB recovers the error condition. Yes OK
2. In case the Item is Operative. 1 Several test prints reproduces the error again No OK D Motor K (M2-1) D Motor C (M2-2) D Motor M (M2-3) D Motor Y (M2-4) 2 Replacing Drum Motor recovers the error condition. Yes OK Main Control PCB (PW13520) 3 Replacing PW13520 PCB recovers the error condition. Yes OK
- Code: E-0404, E-1028
- Description: Process 2 Transfer Roller Set Motor Error
- Causes: The signal (00508: Tr1 RollerSet Sen:C) does not show set status (H to L) or released status (L to H) within 10 seconds since (00509: Tr1 SeparateMotor C) starts operating.
- Remedy: Error Mask Mode No. 00010 Tr1 Set MT Error K Error Mask Mode No. 00110 Tr1 Set MT Error C Error Mask Mode No. 00210 Tr1 Set MT Error M Error Mask Mode No. 00310 Tr1 Set MT Error Y Output Check Mode No. 00508 Tr1 Separate Motor K Output Check Mode No. 00509 Tr1 Separate Motor C Output Check Mode No. 00510 Tr1 Separate Motor M Output Check Mode No. 00511 Tr1 Separate Motor Y Input Check Mode No. 00507 Tr1 RollerSet Sen:K Input Check Mode No. 00508 Tr1 RollerSet Sen:C Input Check Mode No. 00509 Tr1 RollerSet Sen:M Input Check Mode No. 00510 Tr1 RollerSet Sen:Y Check if relevant “Transfer Roller Set Motor” is possible to operate in Output Check Mode.
1. In case the Item is Inoperative. Wiring Harness for Motors 1 Any of following connectors is unplugged. J568 on PW13555, J1009 on Belt Unit, J1011 on Set Motor K, J1012 on Set Motor C, J1017 on Set Motor M, J1018 on Set Motor Y. Yes Plug the Connector. 1Tr Set Motor SetMotor 1 (M7-1) SetMotor 2 (M7-2) SetMotor 3 (M7-3) SetMotor 4 (M7-4) 2 Replacing relevant Tr1 Set Motor (M7-x) recovers the error condition. Yes OK PW13555 3 Replacing PW13555 PCB recovers the error condition. Yes OK Main Control PCB (PW13520) 4 Replacing PW13520 PCB recovers the error condition. Yes OK
2. In case the Item is Operative. Wiring Harness for Sensors 1 All of the following connectors are surely connected. J568 on PW13555, J1009 on Belt Unit, J1015 (K), J1016 (C), J1019 (M), J1020 (Y) No Plug the Connector. Transfer Roller Set Sensors Set Sen-K (PH59) Set Sen-C (PH60) Set Sen-M (PH85) Set Sen-Y (PH86) 2 Transfer Roller Set Sensor Signals are detected correctly. Sensor Status -Set status (H to L) -Released status (L to H) No Replace relevant Transfer Roller Set Sensor. PW13555 3 Replacing PW13555 PCB recovers the error condition. Yes OK Main Control PCB (PW13520) 4 Replacing PW13520 PCB recovers the error condition. Yes OK
- Code: E-0405, E-1029
- Description: Process 2 LED 1 Focus Adjustment Motor Error
- Causes: 1. Failed to receive Succeeded Status from FPGA on PW13520 for relevant Focus Motor within 8 seconds since the “LED Focus Motor” Search Home Position Command has been sent to the FPGA. 2. Failed to receive Done Status from FPGA on PW13520 for relevant Focus Motor within 8 seconds since the “LED Focus Motor” Step Function Command has been sent to the FPGA.
- Remedy: Error Mask Mode No. 00011 LED FocusMT Err(K)L Error Mask Mode No. 00012 LED FocusMT Err(K)C Error Mask Mode No. 00013 LED FocusMT Err(K)R Error Mask Mode No. 00111 LED FocusMT Err(C)L Error Mask Mode No. 00112 LED FocusMT Err(C)C Error Mask Mode No. 00113 LED FocusMT Err(C)R Error Mask Mode No. 00211 LED FocusMT Err(M)L Error Mask Mode No. 00212 LED FocusMT Err(M)C Error Mask Mode No. 00213 LED FocusMT Err(M)R Error Mask Mode No. 00311 LED FocusMT Err(Y)L Error Mask Mode No. 00312 LED FocusMT Err(Y)C Error Mask Mode No. 00313 LED FocusMT Err(Y)R Analog Check Mode No. 00805 Focus Home Position Output Check Mode No. 00008 to No. 00013 LED Motor (K) L/C/R – L/R Output Check Mode No. 00108 to No. 00113 LED Motor (C) L/C/R – L/R Output Check Mode No. 00208 to No. 00213 LED Motor (M) L/C/R – L/R Output Check Mode No. 00308 to No. 00313 LED Motor (Y) L/C/R – L/R Input Check Mode No. 00010 to No. 00015 LED-HP (K) L/C/R – L/R Input Check Mode No. 00110 to No. 00115 LED-HP (C) L/C/R – L/R Input Check Mode No. 00210 to No. 00215 LED-HP (M) L/C/R – L/R Input Check Mode No. 00310 to No. 00315 LED-HP (Y) L/C/R – L/R Backup Data Mode No. 01265 Focus Adjust On/Off
Reset by Machine Power Off/On 1 The operation “Main Switch Off/On” recovers the error condition. Yes OK Home Position 2 The operation “No. 00805 Focus Home Position” in Analog Check Mode reproduces the Error condition. No OK To reset focus condition, operate “Main Switch Off/On”. Wiring Harness for Sensors and Motors 3 Rerating Wiring Harnesses are surely connected. No Plug the Connector. LED Motor 4 The relevant Home Position Slit is moved to different position after operating “Focus Home Position” in Analog Check Mode. No Replace relevant LED Motor. Sensor Check 5 Turn Off Focus Adjust Mode temporally from Backup Data No. 01265. Try to face Relevant Home Position Slit to the Sensor detecting point manually then verify that the Sensor Status is showing “H =Home Position”. No Replace relevant HP Sensor. PW13522 or PW13523 6 Replacing PW13522 or PW13523 recovers the error condition. Yes OK Main Control PCB (PW13520) 7 Can the problem be fixed by replacing the Main Control PCB? Yes OK
- Code: E-0406, E-1030
- Description: Process 2 LED 2 Focus Adjustment Motor Error
- Causes: 1. Failed to receive Succeeded Status from FPGA on PW13520 for relevant Focus Motor within 8 seconds since the “LED Focus Motor” Search Home Position Command has been sent to the FPGA. 2. Failed to receive Done Status from FPGA on PW13520 for relevant Focus Motor within 8 seconds since the “LED Focus Motor” Step Function Command has been sent to the FPGA.
- Remedy: Error Mask Mode No. 00011 LED FocusMT Err(K)L Error Mask Mode No. 00012 LED FocusMT Err(K)C Error Mask Mode No. 00013 LED FocusMT Err(K)R Error Mask Mode No. 00111 LED FocusMT Err(C)L Error Mask Mode No. 00112 LED FocusMT Err(C)C Error Mask Mode No. 00113 LED FocusMT Err(C)R Error Mask Mode No. 00211 LED FocusMT Err(M)L Error Mask Mode No. 00212 LED FocusMT Err(M)C Error Mask Mode No. 00213 LED FocusMT Err(M)R Error Mask Mode No. 00311 LED FocusMT Err(Y)L Error Mask Mode No. 00312 LED FocusMT Err(Y)C Error Mask Mode No. 00313 LED FocusMT Err(Y)R Analog Check Mode No. 00805 Focus Home Position Output Check Mode No. 00008 to No. 00013 LED Motor (K) L/C/R – L/R Output Check Mode No. 00108 to No. 00113 LED Motor (C) L/C/R – L/R Output Check Mode No. 00208 to No. 00213 LED Motor (M) L/C/R – L/R Output Check Mode No. 00308 to No. 00313 LED Motor (Y) L/C/R – L/R Input Check Mode No. 00010 to No. 00015 LED-HP (K) L/C/R – L/R Input Check Mode No. 00110 to No. 00115 LED-HP (C) L/C/R – L/R Input Check Mode No. 00210 to No. 00215 LED-HP (M) L/C/R – L/R Input Check Mode No. 00310 to No. 00315 LED-HP (Y) L/C/R – L/R Backup Data Mode No. 01265 Focus Adjust On/Off
Reset by Machine Power Off/On 1 The operation “Main Switch Off/On” recovers the error condition. Yes OK Home Position 2 The operation “No. 00805 Focus Home Position” in Analog Check Mode reproduces the Error condition. No OK To reset focus condition, operate “Main Switch Off/On”. Wiring Harness for Sensors and Motors 3 Rerating Wiring Harnesses are surely connected. No Plug the Connector. LED Motor 4 The relevant Home Position Slit is moved to different position after operating “Focus Home Position” in Analog Check Mode. No Replace relevant LED Motor. Sensor Check 5 Turn Off Focus Adjust Mode temporally from Backup Data No. 01265. Try to face Relevant Home Position Slit to the Sensor detecting point manually then verify that the Sensor Status is showing “H =Home Position”. No Replace relevant HP Sensor. PW13522 or PW13523 6 Replacing PW13522 or PW13523 recovers the error condition. Yes OK Main Control PCB (PW13520) 7 Can the problem be fixed by replacing the Main Control PCB? Yes OK
- Code: E-0407, E-1031
- Description: Process 2 LED 3 Focus Adjustment Motor Error
- Causes: 1. Failed to receive Succeeded Status from FPGA on PW13520 for relevant Focus Motor within 8 seconds since the “LED Focus Motor” Search Home Position Command has been sent to the FPGA. 2. Failed to receive Done Status from FPGA on PW13520 for relevant Focus Motor within 8 seconds since the “LED Focus Motor” Step Function Command has been sent to the FPGA.
- Remedy: Error Mask Mode No. 00011 LED FocusMT Err(K)L Error Mask Mode No. 00012 LED FocusMT Err(K)C Error Mask Mode No. 00013 LED FocusMT Err(K)R Error Mask Mode No. 00111 LED FocusMT Err(C)L Error Mask Mode No. 00112 LED FocusMT Err(C)C Error Mask Mode No. 00113 LED FocusMT Err(C)R Error Mask Mode No. 00211 LED FocusMT Err(M)L Error Mask Mode No. 00212 LED FocusMT Err(M)C Error Mask Mode No. 00213 LED FocusMT Err(M)R Error Mask Mode No. 00311 LED FocusMT Err(Y)L Error Mask Mode No. 00312 LED FocusMT Err(Y)C Error Mask Mode No. 00313 LED FocusMT Err(Y)R Analog Check Mode No. 00805 Focus Home Position Output Check Mode No. 00008 to No. 00013 LED Motor (K) L/C/R – L/R Output Check Mode No. 00108 to No. 00113 LED Motor (C) L/C/R – L/R Output Check Mode No. 00208 to No. 00213 LED Motor (M) L/C/R – L/R Output Check Mode No. 00308 to No. 00313 LED Motor (Y) L/C/R – L/R Input Check Mode No. 00010 to No. 00015 LED-HP (K) L/C/R – L/R Input Check Mode No. 00110 to No. 00115 LED-HP (C) L/C/R – L/R Input Check Mode No. 00210 to No. 00215 LED-HP (M) L/C/R – L/R Input Check Mode No. 00310 to No. 00315 LED-HP (Y) L/C/R – L/R Backup Data Mode No. 01265 Focus Adjust On/Off
Reset by Machine Power Off/On 1 The operation “Main Switch Off/On” recovers the error condition. Yes OK Home Position 2 The operation “No. 00805 Focus Home Position” in Analog Check Mode reproduces the Error condition. No OK To reset focus condition, operate “Main Switch Off/On”. Wiring Harness for Sensors and Motors 3 Rerating Wiring Harnesses are surely connected. No Plug the Connector. LED Motor 4 The relevant Home Position Slit is moved to different position after operating “Focus Home Position” in Analog Check Mode. No Replace relevant LED Motor. Sensor Check 5 Turn Off Focus Adjust Mode temporally from Backup Data No. 01265. Try to face Relevant Home Position Slit to the Sensor detecting point manually then verify that the Sensor Status is showing “H =Home Position”. No Replace relevant HP Sensor. PW13522 or PW13523 6 Replacing PW13522 or PW13523 recovers the error condition. Yes OK Main Control PCB (PW13520) 7 Can the problem be fixed by replacing the Main Control PCB? Yes OK
- Code: E-0410, E-1040
- Description: Out of Process 2 Developer Error
- Causes: 1. Developer Version Information from FPGA on PW13520 (Information 00103: Developer Ver C) shows “0” for longer than 1 second. 2. The signal from FPGA on PW13520 (00120: Dev Roller Status:C) does not change the status (no H/L Pulse) for longer than 3.24 seconds while activating the Developer Motor (00104: Dev Motor C).
- Remedy: Error Mask Mode No. 00003 Out Of Dev Error K Error Mask Mode No. 00103 Out Of Dev Error C Error Mask Mode No. 00203 Out Of Dev Error M Error Mask Mode No. 00303 Out Of Dev Error Y Output Check Mode No. 00004 Dev Motor K Output Check Mode No. 00104 Dev Motor C Output Check Mode No. 00204 Dev Motor M Output Check Mode No. 00304 Dev Motor Y Input Check Mode No. 00020 Dev Roller Status:K Input Check Mode No. 00120 Dev Roller Status:C Input Check Mode No. 00220 Dev Roller Status:M Input Check Mode No. 00320 Dev Roller Status:Y Check if relevant “Dev Motor” is possible to operate in Output Check Mode.
1. In case the Item is Inoperative. Wiring Harness for Motors 1 Any of following connectors is unplugged. J209 on PW13520, J335 on LED HEAD UNIT, J240 on PW13522, J320 on Dev Unit, J322 on Dev Motor. Yes Plug the Connector. Developer Motor DevMotor K (M9-1) DevMotor C (M9-2) DevMotor M (M9-3) DevMotor Y (M9-4) 2 Replacing relevant Dev Motor (M9-x) recovers the error condition. Yes OK PW13522 3 Replacing PW13522 PCB recovers the error condition. Yes OK Main Control PCB (PW13520) 4 Replacing PW13520 PCB recovers the error condition. Yes OK
2. In case the Item is Operative. Version Information 1 The Developer Ver Status in Information Mode shows “3”. Information Mode No. 00003 Developer Ver K No. 00004 Developer Ver C No. 00005 Developer Ver M No. 00006 Developer Ver Y No Check J286 on Process Unit. Wiring Harness for Sensors 2 All of the following connectors are surely connected. J240 on PW13522, J320 on Dev Unit, J245/J246 between PW13522 and PW13523, J230 on PW13523, J286 on Process Unit, J211 on PW13520. No Plug the Connector. Dev Roller Pulse Sensor DevRoll-K (PH93) DevRoll -C (PH94) DevRoll -M (PH95) DevRoll -Y (PH96) 3 Developer Roller Pulse Sensor detects pulse signals while Developer Motor is rotating. No Replace relevant Developer Roller Pulse Sensor. PW13522 4 Replacing PW13522 PCB recovers the error condition. Yes OK Main Control PCB (PW13520) 5 Replacing PW13520 PCB recovers the error condition. Yes OK
- Code: E-0420, E-1056
- Description: Abnormal Output of Process 2 1st Charger
- Causes: The signal (00100: 1st Output Detect: C) shows ‘H’ for longer than 20msec while activating the 1st charger (image corona) (00100: 1 st DC C).
- Remedy: Error Mask Mode No. 00004 1st Charger Error K Error Mask Mode No. 00104 1st Charger Error C Error Mask Mode No. 00204 1st Charger Error M Error Mask Mode No. 00304 1st Charger Error Y <Note> Check 1st Charger functionality while Test Print as 1st Charger operation manually from Output Check Mode may create unrecoverable affect to image quality.
Corona Wire 1 Is Corona Wire cut? Yes Clean and replace the wire. Corona Wire 2 Is Corona Wire Tension loosened? Yes Clean and replace the wire. High Voltage Lead 3 Is high voltage lead damaged? Yes Replace. HV Power Supply 4 Correct value is monitored on the HVPS Check Point. CP-11 to CP-12, CP-21 to CP-22. No Replace High Voltage Power Supply. PW13555 5 Replacing PW13555 PCB recovers the error condition. Yes OK Main Control PCB (PW13520) 6 Replacing PW13520 PCB recovers the error condition. Yes OK
- Code: E-0421, E-1057
- Description: Abnormal Output of Process 2 Transfer Charger
- Causes: The signal from FPGA on PW13555 (00101: 1st Transfer Current Detect (C)) shows ‘H’ for longer than 20msec while activating the 1st transfer (00101: TR1 C).
- Remedy: Error Mask Mode No. 00005 Tr1 Charger Error K Error Mask Mode No. 00105 Tr1 Charger Error C Error Mask Mode No. 00206 Tr1 Charger Error M Error Mask Mode No. 00306 Tr1 Charger Error Y <Note> Check Tr1 Charger functionality while Test Print as Tr1 Charger operation manually from Output Check Mode may create unrecoverable affect to image quality.
Short-Circuit 1 Unplugging “TB 1Tr” Tub Connector recovers the Error condition. Yes Check Short-Circuit behind the Tub Connector. (Roller side) 2 Is anything like a spring of developer bias drops on the Belt and causing shortcircuit? Yes Remove it. (In case of the dropping of spring, relocate it correctly.) PW13555 3 Replacing PW13555 recovers the Error. Yes OK Main Control PCB (PW13520) 4 Replacing PW13520 PCB recovers the error condition. Yes OK
- Code: E-0423, E-1059
- Description: Abnormal Output of Process 2 Developer Bias
- Causes: The signal from FPGA on PW13555 (00102: DevBias Out Detect:C) shows ‘H’ for longer than 20msec while activating the Developer Bias (00102: Dev Bias C).
- Remedy: Error Mask Mode No. 00006 Dev Bias Error K Error Mask Mode No. 00106 Dev Bias Error C Error Mask Mode No. 00206 Dev Bias Error M Error Mask Mode No. 00306 Dev Bias Error Y <Note> Check Developer Bias functionality while Test Print as Sequence of Print Process controls Developer Bias properly.
Short-Circuit 1 Unplugging “TB D” Tub Connector recovers the Error condition. Yes Check Short-Circuit behind the Tub Connector. (Roller side) PW13555 2 Replacing PW13555 recovers the Error. Yes OK Main Control PCB (PW13520) 3 Replacing PW13520 PCB recovers the error condition. Yes OK
- Code: E-0424, E-1060
- Description: Abnormal Output of Process 2 Supply Bias
- Causes: The signal from FPGA on PW13555 (00103: SupBias Out Detect:C) shows ‘H’ for longer than 20msec while activating the Developer Bias (00102: Dev Bias C).
- Remedy: Error Mask Mode No. 00007 Sup Bias Error K Error Mask Mode No. 00107 Sup Bias Error C Error Mask Mode No. 00207 Sup Bias Error M Error Mask Mode No. 00307 Sup Bias Error Y <Note> Check Supply Bias functionality while Test Print as Sequence of Print Process controls Supply Bias properly.
Short-Circuit 1 Unplugging “TB S” Tub Connector recovers the Error condition. Yes Check Short-Circuit behind the Tub Connector. (Roller side) PW13555 2 Replacing PW13555 recovers the Error. Yes OK Main Control PCB (PW13520) 3 Replacing PW13520 PCB recovers the error condition. Yes OK
- Code: E-0425, E-1061
- Description: Abnormal Output of Process 2 Blade Bias
- Causes: The signal from FPGA on PW13555 (00104: RegBias Out Detect:C) shows ‘H’ for longer than 20msec while activating the Developer Bias (00102: Dev Bias C).
- Remedy: Error Mask Mode No. 00008 Reg Bias Error K Error Mask Mode No. 00108 Reg Bias Error C Error Mask Mode No. 00208 Reg Bias Error M Error Mask Mode No. 00308 Reg Bias Error Y <Note> Check Blade (Registration) Bias functionality while Test Print as Sequence of Print Process controls Blade (Registration) Bias properly.
Short-Circuit 1 Unplugging “TB B” Tub Connector recovers the Error condition. Yes Check Short-Circuit behind the Tub Connector. (Roller side) PW13555 2 Replacing PW13555 recovers the Error. Yes OK Main Control PCB (PW13520) 3 Replacing PW13520 PCB recovers the error condition. Yes OK
- Code: E-0436, E-1078
- Description: Process 2 Density Compensation Error
- Causes: The Density Adjustment failed to reach to the Target Density even when the density compensation is attempted 6 times.
- Remedy: Automatic Density Control Backup Data Mode No. 00720 Density Adjustment No. 01785 Auto Density Adjust “Disabled” Setting No. 00720 “0”, No. 01785 “0” “Enabled” Setting No. 00720 “1”, No. 01785 “0” Density Compensation is performed only when “Manual Density Adjust” in Auto Adjustment Mode is executed. “Enabled” Setting No. 00720 “1”, No. 01785 “1” Density Compensation is performed automatically and when “Manual Density Adjust” is executed. There is no corresponding item in Error Mask Mode. It is possible to disable Density Compensation by changing Backup Data.
Density Sensors 1 Cleaning density sensors recovers the error condition. Yes OK LED Print Head 2 Cleaning LED Print Head recovers the error condition. Yes OK Wiring Harness for Sensors 3 All of the following connectors are surely connected. J570 on PW13555, J1000 on Belt Unit, J1021 for hookup, J1001 J1002 J1003 J1004 J1006 for sensors. No Plug the Connector. Density Sensors 4 Replacing density sensor recovers the error condition. Yes OK PW13555 5 Replacing PW13555 recovers the error condition. Yes OK Main Control PCB (PW13520) 6 Replacing PW13520 PCB recovers the error condition. Yes OK
- Code: E-0437, E-1079
- Description: Process 2 Standard Current Adjustment of 1st Transfer Error
- Causes: Reference voltage for 1st Transfer Current detection is failed to adjust to target voltage on PW13555
- Remedy: Error Mask Mode No. 00009 Tr1 Adjust Error K Error Mask Mode No. 00109 Tr1 Adjust Error C Error Mask Mode No. 00209 Tr1 Adjust Error M Error Mask Mode No. 00309 Tr1 Adjust Error Y Backup Data Mode No. 00717 Tr1 Auto Adjustment
PW13555 1 Replacing PW13555 recovers the error condition. Yes OK Main Control PCB (PW13520) 2 Replacing PW13520 PCB recovers the error condition. Yes OK
- Code: E-0440, E-1088
- Description: Process 2 Wire Cleaning Error
- Causes: The signal from PW13522 (00119: CleaningMotor Lock:C) does not show locked status “H” within 120 seconds since the Wire Cleaning Motor (00114: Wire Cleaning C) has been activated.
- Remedy: Error Mask Mode No. 00020 Wire Cleaning Err K Error Mask Mode No. 00120 Wire Cleaning Err C Error Mask Mode No. 00220 Wire Cleaning Err M Error Mask Mode No. 00320 Wire Cleaning Err Y Output Check Mode No. 00014 Wire Cleaning K Output Check Mode No. 00114 Wire Cleaning C Output Check Mode No. 00214 Wire Cleaning M Output Check Mode No. 00314 Wire Cleaning Y Input Check Mode No. 00019 Cleaning Motor Lock: K Input Check Mode No. 00119 Cleaning Motor Lock: C Input Check Mode No. 00219 Cleaning Motor Lock: M Input Check Mode No. 00319 Cleaning Motor Lock: Y Check if relevant “Wire Cleaning Motor” is possible to operate in Output Check Mode.
1. In case the Item is Inoperative (Not Rotating). Motor rotation 1 It is hard to check the motor rotation by functioning sound for this WC Motor. Turn Off the machine in several seconds after activating the motor from Output Check Mode and check if cleaning pad position is moved from Home Position. Cleaning pad position is moved. Yes Go to Case 2 Wiring Harness for Motors 2 All of the following connectors are surely connected. J256 on PW13522, J335 for hookup to 1st Corona, J332 on Cleaning Motor C, J245/J246 between PW13522 and PW13523, J230 on PW13523, J286 on Process Unit, J211 on PW13520. No Plug the Connector. WCMotor K(M18-1) WCMotor C(M18-2) WCMotor M(M18-3) WCMotor Y(M18-4) 3 Replacing relevant Wire Cleaning Motor (M18-x) recovers the error condition. Yes OK PW13522 4 Replacing PW13522 recovers the error condition. Yes OK PW13523 5 Replacing PW13523 recovers the error condition. Yes OK Main Control PCB (PW13520) 6 Replacing PW13520 PCB recovers the error condition. Yes OK
2. In case the Item is Operative. Pad Cable 1 When Cleaning Pad is ended up to Home Position, increasing Motor current is detected as Motor Lock Signal. Cleaning Pad Cable tension is tight enough to lock the motor.(Not Slipping) No Replace Pad Cable. Wiring Harness All of the following connectors are surely connected. J256 on PW13522, J335 for hookup to 1st Corona, J332 on Cleaning Motor C, J245/J246 between PW13522 and PW13523, J230 on PW13523, J286 on Process Unit, J211 on PW13520. No Plug the Connector. WCMotor K(M18-1) WCMotor C(M18-2) WCMotor M(M18-3) WCMotor Y(M18-4) 3 Replacing relevant Wire Cleaning Motor (M18-x) recovers the error condition. Yes OK PW13522 or PW13523 4 Replacing PW13522 or PW13523recovers the error condition. Yes OK Main Control PCB (PW13520) 3 Replacing PW13520 PCB recovers the error condition. Yes OK
- Code: E-0450, E-1104
- Description: Process 2 Printhead 1 LED LC Data Checksum Error
- Causes: The Checksum value on the Calibration Data read from “Process 2 LED Print Head 1” is mismatched. (Calibration Data is not loaded correctly.)
- Remedy: Error Mask Mode No. 00014 LED CheckSum Err(K)L Error Mask Mode No. 00015 LED CheckSum Err(K)C Error Mask Mode No. 00016 LED CheckSum Err(K)R Error Mask Mode No. 00114 LED CheckSum Err(C)L Error Mask Mode No. 00115 LED CheckSum Err(C)C Error Mask Mode No. 00116 LED CheckSum Err(C)R Error Mask Mode No. 00214 LED CheckSum Err(M)L Error Mask Mode No. 00215 LED CheckSum Err(M)C Error Mask Mode No. 00216 LED CheckSum Err(M)R Error Mask Mode No. 00314 LED CheckSum Err(Y)L Error Mask Mode No. 00315 LED CheckSum Err(Y)C Error Mask Mode No. 00316 LED CheckSum Err(Y)R
Wiring Harness 1 All of the following connectors are surely connected. J231 on PW13522, J232 J233 on PW13523, J245/J246 between PW13522 and PW13523, J230 on PW13523, J286 on Process Unit, J211 on PW13520. No Plug the Connector. LED Printhead LED K-1 K-2 K-3 LED C-1 C-2 C-3 LED M-1 M-2 M-3 LED Y-1 Y-2 Y-3 2 Replacing relevant LED Printhead recovers the error condition. Yes OK PW13522 3 Replacing PW13522 recovers the error condition. Yes OK PW13523 4 Replacing PW13523 recovers the error condition. Yes OK Main Control PCB (PW13520) 5 Can the problem be fixed by replacing the Main Control PCB? Yes OK
- Code: E-0451, E-1105
- Description: Process 2 Printhead 2 LED LC Data Checksum Error
- Causes: The Checksum value on the Calibration Data read from “Process 2 LED Print Head 2” is mismatched. (Calibration Data is not loaded correctly.)
- Remedy: Error Mask Mode No. 00014 LED CheckSum Err(K)L Error Mask Mode No. 00015 LED CheckSum Err(K)C Error Mask Mode No. 00016 LED CheckSum Err(K)R Error Mask Mode No. 00114 LED CheckSum Err(C)L Error Mask Mode No. 00115 LED CheckSum Err(C)C Error Mask Mode No. 00116 LED CheckSum Err(C)R Error Mask Mode No. 00214 LED CheckSum Err(M)L Error Mask Mode No. 00215 LED CheckSum Err(M)C Error Mask Mode No. 00216 LED CheckSum Err(M)R Error Mask Mode No. 00314 LED CheckSum Err(Y)L Error Mask Mode No. 00315 LED CheckSum Err(Y)C Error Mask Mode No. 00316 LED CheckSum Err(Y)R
Wiring Harness 1 All of the following connectors are surely connected. J231 on PW13522, J232 J233 on PW13523, J245/J246 between PW13522 and PW13523, J230 on PW13523, J286 on Process Unit, J211 on PW13520. No Plug the Connector. LED Printhead LED K-1 K-2 K-3 LED C-1 C-2 C-3 LED M-1 M-2 M-3 LED Y-1 Y-2 Y-3 2 Replacing relevant LED Printhead recovers the error condition. Yes OK PW13522 3 Replacing PW13522 recovers the error condition. Yes OK PW13523 4 Replacing PW13523 recovers the error condition. Yes OK Main Control PCB (PW13520) 5 Can the problem be fixed by replacing the Main Control PCB? Yes OK
- Code: E-0452, E-1106
- Description: Process 2 Printhead 3 LED LC Data Checksum Error
- Causes: The Checksum value on the Calibration Data read from “Process 2 LED Print Head 3” is mismatched. (Calibration Data is not loaded correctly.)
- Remedy: Error Mask Mode No. 00014 LED CheckSum Err(K)L Error Mask Mode No. 00015 LED CheckSum Err(K)C Error Mask Mode No. 00016 LED CheckSum Err(K)R Error Mask Mode No. 00114 LED CheckSum Err(C)L Error Mask Mode No. 00115 LED CheckSum Err(C)C Error Mask Mode No. 00116 LED CheckSum Err(C)R Error Mask Mode No. 00214 LED CheckSum Err(M)L Error Mask Mode No. 00215 LED CheckSum Err(M)C Error Mask Mode No. 00216 LED CheckSum Err(M)R Error Mask Mode No. 00314 LED CheckSum Err(Y)L Error Mask Mode No. 00315 LED CheckSum Err(Y)C Error Mask Mode No. 00316 LED CheckSum Err(Y)R
Wiring Harness 1 All of the following connectors are surely connected. J231 on PW13522, J232 J233 on PW13523, J245/J246 between PW13522 and PW13523, J230 on PW13523, J286 on Process Unit, J211 on PW13520. No Plug the Connector. LED Printhead LED K-1 K-2 K-3 LED C-1 C-2 C-3 LED M-1 M-2 M-3 LED Y-1 Y-2 Y-3 2 Replacing relevant LED Printhead recovers the error condition. Yes OK PW13522 3 Replacing PW13522 recovers the error condition. Yes OK PW13523 4 Replacing PW13523 recovers the error condition. Yes OK Main Control PCB (PW13520) 5 Can the problem be fixed by replacing the Main Control PCB? Yes OK
- Code: E-0453, E-1107
- Description: Process 2 Printhead 1 LED LC Data R/W Error
- Causes: Failed to receive Completed Status from FPGA on PW13520 for “Process 2 LED Print Head 1” after Calibration Data Read or Write Command has been sent to the FPGA.
- Remedy: Error Mask Mode No. 00017 LED R/W Err(K)L
Error Mask Mode No. 00018 LED R/W Err(K)C
Error Mask Mode No. 00019 LED R/W Err(K)R
Error Mask Mode No. 00117 LED R/W Err(C)L
Error Mask Mode No. 00118 LED R/W Err(C)C
Error Mask Mode No. 00119 LED R/W Err(C)R
Error Mask Mode No. 00217 LED R/W Err(M)L
Error Mask Mode No. 00218 LED R/W Err(M)C
Error Mask Mode No. 00219 LED R/W Err(M)R
Error Mask Mode No. 00317 LED R/W Err(Y)L
Error Mask Mode No. 00318 LED R/W Err(Y)C
Error Mask Mode No. 00319 LED R/W Err(Y)R
Wiring Harness 1 All of the following connectors are surely connected. J231 on PW13522, J232 J233 on PW13523, J245/J246 between PW13522 and PW13523, J230 on PW13523, J286 on Process Unit, J211 on PW13520. No Plug the Connector. LED Printhead LED K-1 K-2 K-3 LED C-1 C-2 C-3 LED M-1 M-2 M-3 LED Y-1 Y-2 Y-3 2 Replacing relevant LED Printhead recovers the error condition. Yes OK PW13522 3 Replacing PW13522 recovers the error condition. Yes OK PW13523 4 Replacing PW13523 recovers the error condition. Yes OK Main Control PCB (PW13520) 5 Can the problem be fixed by replacing the Main Control PCB? Yes OK
- Code: E-0454, E-1108
- Description: Process 2 Printhead 2 LED LC Data R/W Error
- Causes: Failed to receive Completed Status from FPGA on PW13520 for “Process 2 LED Print Head 2” after Calibration Data Read or Write Command has been sent to the FPGA.
- Remedy: Error Mask Mode No. 00017 LED R/W Err(K)L
Error Mask Mode No. 00018 LED R/W Err(K)C
Error Mask Mode No. 00019 LED R/W Err(K)R
Error Mask Mode No. 00117 LED R/W Err(C)L
Error Mask Mode No. 00118 LED R/W Err(C)C
Error Mask Mode No. 00119 LED R/W Err(C)R
Error Mask Mode No. 00217 LED R/W Err(M)L
Error Mask Mode No. 00218 LED R/W Err(M)C
Error Mask Mode No. 00219 LED R/W Err(M)R
Error Mask Mode No. 00317 LED R/W Err(Y)L
Error Mask Mode No. 00318 LED R/W Err(Y)C
Error Mask Mode No. 00319 LED R/W Err(Y)R
Wiring Harness 1 All of the following connectors are surely connected. J231 on PW13522, J232 J233 on PW13523, J245/J246 between PW13522 and PW13523, J230 on PW13523, J286 on Process Unit, J211 on PW13520. No Plug the Connector. LED Printhead LED K-1 K-2 K-3 LED C-1 C-2 C-3 LED M-1 M-2 M-3 LED Y-1 Y-2 Y-3 2 Replacing relevant LED Printhead recovers the error condition. Yes OK PW13522 3 Replacing PW13522 recovers the error condition. Yes OK PW13523 4 Replacing PW13523 recovers the error condition. Yes OK Main Control PCB (PW13520) 5 Can the problem be fixed by replacing the Main Control PCB? Yes OK
- Code: E-0455, E-1109
- Description: Process 2 Printhead 3 LED LC Data R/W Error
- Causes: Failed to receive Completed Status from FPGA on PW13520 for “Process 2 LED Print Head 3” after Calibration Data Read or Write Command has been sent to the FPGA.
- Remedy: Error Mask Mode No. 00017 LED R/W Err(K)L
Error Mask Mode No. 00018 LED R/W Err(K)C
Error Mask Mode No. 00019 LED R/W Err(K)R
Error Mask Mode No. 00117 LED R/W Err(C)L
Error Mask Mode No. 00118 LED R/W Err(C)C
Error Mask Mode No. 00119 LED R/W Err(C)R
Error Mask Mode No. 00217 LED R/W Err(M)L
Error Mask Mode No. 00218 LED R/W Err(M)C
Error Mask Mode No. 00219 LED R/W Err(M)R
Error Mask Mode No. 00317 LED R/W Err(Y)L
Error Mask Mode No. 00318 LED R/W Err(Y)C
Error Mask Mode No. 00319 LED R/W Err(Y)R
Wiring Harness 1 All of the following connectors are surely connected. J231 on PW13522, J232 J233 on PW13523, J245/J246 between PW13522 and PW13523, J230 on PW13523, J286 on Process Unit, J211 on PW13520. No Plug the Connector. LED Printhead LED K-1 K-2 K-3 LED C-1 C-2 C-3 LED M-1 M-2 M-3 LED Y-1 Y-2 Y-3 2 Replacing relevant LED Printhead recovers the error condition. Yes OK PW13522 3 Replacing PW13522 recovers the error condition. Yes OK PW13523 4 Replacing PW13523 recovers the error condition. Yes OK Main Control PCB (PW13520) 5 Can the problem be fixed by replacing the Main Control PCB? Yes OK
- Code: E-0500, E-1280
- Description: Process 3 Developer Motor Error
- Causes: 1. The signal from FPGA on PW13520 (00217: Dev Motor Status:M) shows ‘H’ for longer than 1 second. (“H”= abnormal condition is detected on motor driver IC) 2. Failed to receive Done Status from FPGA on PW13520 within 5 seconds since the “Developer Motor Slow Mode” Reverse Direction Command have been sent to the FPGA.
- Remedy: Error Mask Mode No. 00000 Dev Motor Error K Error Mask Mode No. 00100 Dev Motor Error C Error Mask Mode No. 00200 Dev Motor Error M Error Mask Mode No. 00300 Dev Motor Error Y Output Check Mode No. 00004 Dev Motor K Output Check Mode No. 00104 Dev Motor C Output Check Mode No. 00204 Dev Motor M Output Check Mode No. 00304 Dev Motor Y Check if relevant “Dev Motor” is possible to operate in Output Check Mode.
1. In case the Item is Inoperative. 1 The operation “Main Switch Off/On on10 minutes later” recovers the error condition. Yes Go to Case 2 Wiring Harness 2 Unplugging J209 on PW13520 recovers the error condition. Yes Check the motor harness damage. DevMotor K (M9-1) DevMotor C (M9-2) DevMotor M (M9-3) DevMotor Y (M9-4) 3 Replacing Dev Motor (M9-x) recovers the error condition. Yes OK PW13522 4 Replacing PW13522 PCB recovers the error condition. Yes OK Main Control PCB (PW13520) 5 Replacing PW13520 PCB recovers the error condition. Yes OK
2. In case the Item is Operative. 1 Several test prints reproduces the error again No OK Motor (M1-1) 2 Replacing Deck1 Motor (M1-1) recovers the error condition. Yes OK PW13522 3 Replacing PW13522 PCB recovers the error condition. Yes OK Main Control PCB (PW13520) 4 Replacing PW13520 PCB recovers the error condition. Yes OK <Note> See also “E-0310/E-784 Out of Process 1 Developer Error” for the absence of “Dev Roller Pulse Sensor” signal Error.
- Code: E-0501, E-1281
- Description: Process 3 Developer Set Motor Error
- Causes: The Developer Position Status that is detected by (00205: Dev HP Sensor1:M) and (00206: Dev HP Sensor2:M) sensors does not change to the opposite position status (Developing Position or Released Position) within 10.7 seconds since the Developer Press Motor (M) (00207: Dev Separate Motor M) has been activated. Sensor 1/2 – Separate :L/L – Press :L/H
- Remedy: Error Mask Mode No. 00001 Dev Set MT Error K Error Mask Mode No. 00101 Dev Set MT Error C Error Mask Mode No. 00201 Dev Set MT Error M Error Mask Mode No. 00301 Dev Set MT Error Y Output Check Mode No. 00007 Dev Separate Motor K Output Check Mode No. 00107 Dev Separate Motor C Output Check Mode No. 00207 Dev Separate Motor M Output Check Mode No. 00307 Dev Separate Motor Y Input Check Mode No. 00005 Dev HP Sensor 1: K, No. 00006 Dev HP Sensor 2: K Input Check Mode No. 00105 Dev HP Sensor 1: C, No. 00106 Dev HP Sensor 2: C Input Check Mode No. 00205 Dev HP Sensor 1: M, No. 00206 Dev HP Sensor 2: M Input Check Mode No. 00305 Dev HP Sensor 1: Y, No. 00306 Dev HP Sensor 2: Y Check if relevant “Developer Set Motor” is possible to operate in Output Check Mode.
1. In case the Item is Inoperative. Wiring Harness for Motors 1 Any of following connectors is unplugged. J208 on PW13520, J281 on Set Motor K, J282 on Set Motor C, J283 on Set Motor M, J284 on Set Motor Y. Yes Plug the Connector. SetMotor K (M10-1) SetMotor C (M10-2) SetMotor M (M10-3) SetMotor Y (M10-4) 2 Replacing relevant Developer Set Motor (M10-x) recovers the error condition. Yes OK Main Control PCB (PW13520) 3 Replacing PW13520 PCB recovers the error condition. Yes OK
2. In case the Item is Operative. Wiring Harness for Sensors 1 All of the following connectors are surely connected. J202 on PW13520, Link-up Connectors J257 J260 J263 J266, J258 S1-K, J259- S2K, J261 S1-C, J262 S2-C, J264 S1-M, J265 S2-M, J267 S1-Y, J268 S2-Y No Plug the Connector. Dev Set Sensors SEN1-K (PH1) SEN2-K (PH2) SEN1-C (PH3) SEN2-C (PH4) SEN1-M (PH5) SEN2-M (PH6) SEN1-Y (PH7) SEN2-Y (PH8) 2 Developer Set Sensor Signals are detected correctly. Sensor 1/2 Status – Separate :L/L – Press :L/H No Replace the relevant Developer Set Sensor. Main Control PCB (PW13520) 3 Replacing PW13520 PCB recovers the error condition. Yes OK
- Code: E-0502, E-1282
- Description: Process 3 Drum Motor Error
- Causes: 1. The signal from FPGA on PW13520 (00216: Drum Motor Status (M)) shows ‘H’ for longer than 1 second. (“H”= abnormal condition is detected on motor driver IC) 2. Failed to receive Done Status from FPGA on PW13520 within 5 seconds since the “Drum Motor Slow Mode” Reverse Direction Command have been sent to the FPGA. 3. Failed to receive Done Status from FPGA on PW13520 within 15 seconds since the “Drum Motor Slow Mode” Forward Direction Command have been sent to the FPGA.
- Remedy: Error Mask Mode No. 00002 Drum Motor Error K Error Mask Mode No. 00102 Drum Motor Error C Error Mask Mode No. 00202 Drum Motor Error M Error Mask Mode No. 00302 Drum Motor Error Y Output Check Mode No. 00003 Drum Motor K Output Check Mode No. 00103 Drum Motor C Output Check Mode No. 00203 Drum Motor M Output Check Mode No. 00303 Drum Motor Y Check if relevant “Drum Motor” is possible to operate in Output Check Mode.
1. In case the Item is Inoperative. 1 The operation “Main Switch Off/On on10 minutes later” recovers the error condition. Yes Go to Case 2 Wiring Harness 2 Unplugging J207 (Drum Motor-K) J206 (Drum Motor-C) J205 (Drum Motor-M) J204 (Drum Motor-Y) on PW13520 recovers the error condition. Yes Check the motor harness damage. D Motor K (M2-1) D Motor C (M2-2) D Motor M (M2-3) D Motor Y (M2-4) 3 Replacing Drum Motor recovers the error condition. Yes OK Main Control PCB (PW13520) 4 Replacing PW13520 PCB recovers the error condition. Yes OK
2. In case the Item is Operative. 1 Several test prints reproduces the error again No OK D Motor K (M2-1) D Motor C (M2-2) D Motor M (M2-3) D Motor Y (M2-4) 2 Replacing Drum Motor recovers the error condition. Yes OK Main Control PCB (PW13520) 3 Replacing PW13520 PCB recovers the error condition. Yes OK
- Code: E-0504, E-1284
- Description: Process 3 Transfer Roller Set Motor Error
- Causes: The signal (00509: Tr1 RollerSet Sen:M) does not show set status (H to L) or released status (L to H) within 10 seconds since (00510: Tr1 SeparateMotor M) starts operating.
- Remedy: Error Mask Mode No. 00010 Tr1 Set MT Error K Error Mask Mode No. 00110 Tr1 Set MT Error C Error Mask Mode No. 00210 Tr1 Set MT Error M Error Mask Mode No. 00310 Tr1 Set MT Error Y Output Check Mode No. 00508 Tr1 Separate Motor K Output Check Mode No. 00509 Tr1 Separate Motor C Output Check Mode No. 00510 Tr1 Separate Motor M Output Check Mode No. 00511 Tr1 Separate Motor Y Input Check Mode No. 00507 Tr1 RollerSet Sen:K Input Check Mode No. 00508 Tr1 RollerSet Sen:C Input Check Mode No. 00509 Tr1 RollerSet Sen:M Input Check Mode No. 00510 Tr1 RollerSet Sen:Y Check if relevant “Transfer Roller Set Motor” is possible to operate in Output Check Mode.
1. In case the Item is Inoperative. Wiring Harness for Motors 1 Any of following connectors is unplugged. J568 on PW13555, J1009 on Belt Unit, J1011 on Set Motor K, J1012 on Set Motor C, J1017 on Set Motor M, J1018 on Set Motor Y. Yes Plug the Connector. 1Tr Set Motor SetMotor 1 (M7-1) SetMotor 2 (M7-2) SetMotor 3 (M7-3) SetMotor 4 (M7-4) 2 Replacing relevant Tr1 Set Motor (M7-x) recovers the error condition. Yes OK PW13555 3 Replacing PW13555 PCB recovers the error condition. Yes OK Main Control PCB (PW13520) 4 Replacing PW13520 PCB recovers the error condition. Yes OK
2. In case the Item is Operative. Wiring Harness for Sensors 1 All of the following connectors are surely connected. J568 on PW13555, J1009 on Belt Unit, J1015 (K), J1016 (C), J1019 (M), J1020 (Y) No Plug the Connector. Transfer Roller Set Sensors Set Sen-K (PH59) Set Sen-C (PH60) Set Sen-M (PH85) Set Sen-Y (PH86) 2 Transfer Roller Set Sensor Signals are detected correctly. Sensor Status -Set status (H to L) -Released status (L to H) No Replace relevant Transfer Roller Set Sensor. PW13555 3 Replacing PW13555 PCB recovers the error condition. Yes OK Main Control PCB (PW13520) 4 Replacing PW13520 PCB recovers the error condition. Yes OK
- Code: E-0505, E-1285
- Description: Process 3 LED 1 Focus Adjustment Motor Error
- Causes: 1. Failed to receive Succeeded Status from FPGA on PW13520 for relevant Focus Motor within 8 seconds since the “LED Focus Motor” Search Home Position Command has been sent to the FPGA. 2. Failed to receive Done Status from FPGA on PW13520 for relevant Focus Motor within 8 seconds since the “LED Focus Motor” Step Function Command has been sent to the FPGA.
- Remedy: Error Mask Mode No. 00011 LED FocusMT Err(K)L Error Mask Mode No. 00012 LED FocusMT Err(K)C Error Mask Mode No. 00013 LED FocusMT Err(K)R Error Mask Mode No. 00111 LED FocusMT Err(C)L Error Mask Mode No. 00112 LED FocusMT Err(C)C Error Mask Mode No. 00113 LED FocusMT Err(C)R Error Mask Mode No. 00211 LED FocusMT Err(M)L Error Mask Mode No. 00212 LED FocusMT Err(M)C Error Mask Mode No. 00213 LED FocusMT Err(M)R Error Mask Mode No. 00311 LED FocusMT Err(Y)L Error Mask Mode No. 00312 LED FocusMT Err(Y)C Error Mask Mode No. 00313 LED FocusMT Err(Y)R Analog Check Mode No. 00805 Focus Home Position Output Check Mode No. 00008 to No. 00013 LED Motor (K) L/C/R – L/R Output Check Mode No. 00108 to No. 00113 LED Motor (C) L/C/R – L/R Output Check Mode No. 00208 to No. 00213 LED Motor (M) L/C/R – L/R Output Check Mode No. 00308 to No. 00313 LED Motor (Y) L/C/R – L/R Input Check Mode No. 00010 to No. 00015 LED-HP (K) L/C/R – L/R Input Check Mode No. 00110 to No. 00115 LED-HP (C) L/C/R – L/R Input Check Mode No. 00210 to No. 00215 LED-HP (M) L/C/R – L/R Input Check Mode No. 00310 to No. 00315 LED-HP (Y) L/C/R – L/R Backup Data Mode No. 01265 Focus Adjust On/Off
Reset by Machine Power Off/On 1 The operation “Main Switch Off/On” recovers the error condition. Yes OK Home Position 2 The operation “No. 00805 Focus Home Position” in Analog Check Mode reproduces the Error condition. No OK To reset focus condition, operate “Main Switch Off/On”. Wiring Harness for Sensors and Motors 3 Rerating Wiring Harnesses are surely connected. No Plug the Connector. LED Motor 4 The relevant Home Position Slit is moved to different position after operating “Focus Home Position” in Analog Check Mode. No Replace relevant LED Motor. Sensor Check 5 Turn Off Focus Adjust Mode temporally from Backup Data No. 01265. Try to face Relevant Home Position Slit to the Sensor detecting point manually then verify that the Sensor Status is showing “H =Home Position”. No Replace relevant HP Sensor. PW13522 or PW13523 6 Replacing PW13522 or PW13523 recovers the error condition. Yes OK Main Control PCB (PW13520) 7 Can the problem be fixed by replacing the Main Control PCB? Yes OK
- Code: E-0506, E-1286
- Description: Process 3 LED 2 Focus Adjustment Motor Error
- Causes: 1. Failed to receive Succeeded Status from FPGA on PW13520 for relevant Focus Motor within 8 seconds since the “LED Focus Motor” Search Home Position Command has been sent to the FPGA. 2. Failed to receive Done Status from FPGA on PW13520 for relevant Focus Motor within 8 seconds since the “LED Focus Motor” Step Function Command has been sent to the FPGA.
- Remedy: Error Mask Mode No. 00011 LED FocusMT Err(K)L Error Mask Mode No. 00012 LED FocusMT Err(K)C Error Mask Mode No. 00013 LED FocusMT Err(K)R Error Mask Mode No. 00111 LED FocusMT Err(C)L Error Mask Mode No. 00112 LED FocusMT Err(C)C Error Mask Mode No. 00113 LED FocusMT Err(C)R Error Mask Mode No. 00211 LED FocusMT Err(M)L Error Mask Mode No. 00212 LED FocusMT Err(M)C Error Mask Mode No. 00213 LED FocusMT Err(M)R Error Mask Mode No. 00311 LED FocusMT Err(Y)L Error Mask Mode No. 00312 LED FocusMT Err(Y)C Error Mask Mode No. 00313 LED FocusMT Err(Y)R Analog Check Mode No. 00805 Focus Home Position Output Check Mode No. 00008 to No. 00013 LED Motor (K) L/C/R – L/R Output Check Mode No. 00108 to No. 00113 LED Motor (C) L/C/R – L/R Output Check Mode No. 00208 to No. 00213 LED Motor (M) L/C/R – L/R Output Check Mode No. 00308 to No. 00313 LED Motor (Y) L/C/R – L/R Input Check Mode No. 00010 to No. 00015 LED-HP (K) L/C/R – L/R Input Check Mode No. 00110 to No. 00115 LED-HP (C) L/C/R – L/R Input Check Mode No. 00210 to No. 00215 LED-HP (M) L/C/R – L/R Input Check Mode No. 00310 to No. 00315 LED-HP (Y) L/C/R – L/R Backup Data Mode No. 01265 Focus Adjust On/Off
Reset by Machine Power Off/On 1 The operation “Main Switch Off/On” recovers the error condition. Yes OK Home Position 2 The operation “No. 00805 Focus Home Position” in Analog Check Mode reproduces the Error condition. No OK To reset focus condition, operate “Main Switch Off/On”. Wiring Harness for Sensors and Motors 3 Rerating Wiring Harnesses are surely connected. No Plug the Connector. LED Motor 4 The relevant Home Position Slit is moved to different position after operating “Focus Home Position” in Analog Check Mode. No Replace relevant LED Motor. Sensor Check 5 Turn Off Focus Adjust Mode temporally from Backup Data No. 01265. Try to face Relevant Home Position Slit to the Sensor detecting point manually then verify that the Sensor Status is showing “H =Home Position”. No Replace relevant HP Sensor. PW13522 or PW13523 6 Replacing PW13522 or PW13523 recovers the error condition. Yes OK Main Control PCB (PW13520) 7 Can the problem be fixed by replacing the Main Control PCB? Yes OK
- Code: E-0507, E-1287
- Description: Process 3 LED 3 Focus Adjustment Motor Error
- Causes: 1. Failed to receive Succeeded Status from FPGA on PW13520 for relevant Focus Motor within 8 seconds since the “LED Focus Motor” Search Home Position Command has been sent to the FPGA. 2. Failed to receive Done Status from FPGA on PW13520 for relevant Focus Motor within 8 seconds since the “LED Focus Motor” Step Function Command has been sent to the FPGA.
- Remedy: Error Mask Mode No. 00011 LED FocusMT Err(K)L Error Mask Mode No. 00012 LED FocusMT Err(K)C Error Mask Mode No. 00013 LED FocusMT Err(K)R Error Mask Mode No. 00111 LED FocusMT Err(C)L Error Mask Mode No. 00112 LED FocusMT Err(C)C Error Mask Mode No. 00113 LED FocusMT Err(C)R Error Mask Mode No. 00211 LED FocusMT Err(M)L Error Mask Mode No. 00212 LED FocusMT Err(M)C Error Mask Mode No. 00213 LED FocusMT Err(M)R Error Mask Mode No. 00311 LED FocusMT Err(Y)L Error Mask Mode No. 00312 LED FocusMT Err(Y)C Error Mask Mode No. 00313 LED FocusMT Err(Y)R Analog Check Mode No. 00805 Focus Home Position Output Check Mode No. 00008 to No. 00013 LED Motor (K) L/C/R – L/R Output Check Mode No. 00108 to No. 00113 LED Motor (C) L/C/R – L/R Output Check Mode No. 00208 to No. 00213 LED Motor (M) L/C/R – L/R Output Check Mode No. 00308 to No. 00313 LED Motor (Y) L/C/R – L/R Input Check Mode No. 00010 to No. 00015 LED-HP (K) L/C/R – L/R Input Check Mode No. 00110 to No. 00115 LED-HP (C) L/C/R – L/R Input Check Mode No. 00210 to No. 00215 LED-HP (M) L/C/R – L/R Input Check Mode No. 00310 to No. 00315 LED-HP (Y) L/C/R – L/R Backup Data Mode No. 01265 Focus Adjust On/Off
Reset by Machine Power Off/On 1 The operation “Main Switch Off/On” recovers the error condition. Yes OK Home Position 2 The operation “No. 00805 Focus Home Position” in Analog Check Mode reproduces the Error condition. No OK To reset focus condition, operate “Main Switch Off/On”. Wiring Harness for Sensors and Motors 3 Rerating Wiring Harnesses are surely connected. No Plug the Connector. LED Motor 4 The relevant Home Position Slit is moved to different position after operating “Focus Home Position” in Analog Check Mode. No Replace relevant LED Motor. Sensor Check 5 Turn Off Focus Adjust Mode temporally from Backup Data No. 01265. Try to face Relevant Home Position Slit to the Sensor detecting point manually then verify that the Sensor Status is showing “H =Home Position”. No Replace relevant HP Sensor. PW13522 or PW13523 6 Replacing PW13522 or PW13523 recovers the error condition. Yes OK Main Control PCB (PW13520) 7 Can the problem be fixed by replacing the Main Control PCB? Yes OK
- Code: E-0510, E-1296
- Description: Out of Process 3 Developer Error
- Causes: 1. Developer Version Information from FPGA on PW13520 (Information 00203: Developer Ver M) shows “0” for longer than 1 second. 2. The signal from FPGA on PW13520 (00220: Dev Roller Status:M) does not change the status (no H/L Pulse) for longer than 3.24 seconds while activating the Developer Motor (00204: Dev Motor M).
- Remedy: Error Mask Mode No. 00003 Out Of Dev Error K Error Mask Mode No. 00103 Out Of Dev Error C Error Mask Mode No. 00203 Out Of Dev Error M Error Mask Mode No. 00303 Out Of Dev Error Y Output Check Mode No. 00004 Dev Motor K Output Check Mode No. 00104 Dev Motor C Output Check Mode No. 00204 Dev Motor M Output Check Mode No. 00304 Dev Motor Y Input Check Mode No. 00020 Dev Roller Status:K Input Check Mode No. 00120 Dev Roller Status:C Input Check Mode No. 00220 Dev Roller Status:M Input Check Mode No. 00320 Dev Roller Status:Y Check if relevant “Dev Motor” is possible to operate in Output Check Mode.
1. In case the Item is Inoperative. Wiring Harness for Motors 1 Any of following connectors is unplugged. J209 on PW13520, J335 on LED HEAD UNIT, J240 on PW13522, J320 on Dev Unit, J322 on Dev Motor. Yes Plug the Connector. Developer Motor DevMotor K (M9-1) DevMotor C (M9-2) DevMotor M (M9-3) DevMotor Y (M9-4) 2 Replacing relevant Dev Motor (M9-x) recovers the error condition. Yes OK PW13522 3 Replacing PW13522 PCB recovers the error condition. Yes OK Main Control PCB (PW13520) 4 Replacing PW13520 PCB recovers the error condition. Yes OK
2. In case the Item is Operative. Version Information 1 The Developer Ver Status in Information Mode shows “3”. Information Mode No. 00003 Developer Ver K No. 00004 Developer Ver C No. 00005 Developer Ver M No. 00006 Developer Ver Y No Check J286 on Process Unit. Wiring Harness for Sensors 2 All of the following connectors are surely connected. J240 on PW13522, J320 on Dev Unit, J245/J246 between PW13522 and PW13523, J230 on PW13523, J286 on Process Unit, J211 on PW13520. No Plug the Connector. Dev Roller Pulse Sensor DevRoll-K (PH93) DevRoll -C (PH94) DevRoll -M (PH95) DevRoll -Y (PH96) 3 Developer Roller Pulse Sensor detects pulse signals while Developer Motor is rotating. No Replace relevant Developer Roller Pulse Sensor. PW13522 4 Replacing PW13522 PCB recovers the error condition. Yes OK Main Control PCB (PW13520) 5 Replacing PW13520 PCB recovers the error condition. Yes OK
- Code: E-0520, E-1312
- Description: Abnormal Output of Process 3 1st Charger
- Causes: The signal (00200: 1st Output Detect: M) shows ‘H’ for longer than 20msec while activating the 1st charger (image corona) (00200: 1 st DC M).
- Remedy: Error Mask Mode No. 00004 1st Charger Error K Error Mask Mode No. 00104 1st Charger Error C Error Mask Mode No. 00204 1st Charger Error M Error Mask Mode No. 00304 1st Charger Error Y <Note> Check 1st Charger functionality while Test Print as 1st Charger operation manually from Output Check Mode may create unrecoverable affect to image quality.
Corona Wire 1 Is Corona Wire cut? Yes Clean and replace the wire. Corona Wire 2 Is Corona Wire Tension loosened? Yes Clean and replace the wire. High Voltage Lead 3 Is high voltage lead damaged? Yes Replace. HV Power Supply 4 Correct value is monitored on the HVPS Check Point. CP-11 to CP-12, CP-21 to CP-22. No Replace High Voltage Power Supply. PW13555 5 Replacing PW13555 PCB recovers the error condition. Yes OK Main Control PCB (PW13520) 6 Replacing PW13520 PCB recovers the error condition. Yes OK
- Code: E-0521, E-1313
- Description: Abnormal Output of Process 3 Transfer Charger
- Causes: The signal from FPGA on PW13555 (00201: 1st Transfer Current Detect (M)) shows ‘H’ for longer than 20msec while activating the 1st transfer (00201: TR1 M).
- Remedy: Error Mask Mode No. 00005 Tr1 Charger Error K Error Mask Mode No. 00105 Tr1 Charger Error C Error Mask Mode No. 00206 Tr1 Charger Error M Error Mask Mode No. 00306 Tr1 Charger Error Y <Note> Check Tr1 Charger functionality while Test Print as Tr1 Charger operation manually from Output Check Mode may create unrecoverable affect to image quality.
Short-Circuit 1 Unplugging “TB 1Tr” Tub Connector recovers the Error condition. Yes Check Short-Circuit behind the Tub Connector. (Roller side) 2 Is anything like a spring of developer bias drops on the Belt and causing shortcircuit? Yes Remove it. (In case of the dropping of spring, relocate it correctly.) PW13555 3 Replacing PW13555 recovers the Error. Yes OK Main Control PCB (PW13520) 4 Replacing PW13520 PCB recovers the error condition. Yes OK
- Code: E-0523, E-1315
- Description: Abnormal Output of Process 3 Developer Bias
- Causes: The signal from FPGA on PW13555 (00202: DevBias Out Detect:M) shows ‘H’ for longer than 20msec while activating the Developer Bias (00202: Dev Bias M).
- Remedy: Error Mask Mode No. 00006 Dev Bias Error K Error Mask Mode No. 00106 Dev Bias Error C Error Mask Mode No. 00206 Dev Bias Error M Error Mask Mode No. 00306 Dev Bias Error Y <Note> Check Developer Bias functionality while Test Print as Sequence of Print Process controls Developer Bias properly.
Short-Circuit 1 Unplugging “TB D” Tub Connector recovers the Error condition. Yes Check Short-Circuit behind the Tub Connector. (Roller side) PW13555 2 Replacing PW13555 recovers the Error. Yes OK Main Control PCB (PW13520) 3 Replacing PW13520 PCB recovers the error condition. Yes OK
- Code: E-0524, E-1316
- Description: Abnormal Output of Process 3 Supply Bias
- Causes: The signal from FPGA on PW13555 (00103: SupBias Out Detect:C) shows ‘H’ for longer than 20msec while activating the Developer Bias (00102: Dev Bias C).
- Remedy: Error Mask Mode No. 00007 Sup Bias Error K Error Mask Mode No. 00107 Sup Bias Error C Error Mask Mode No. 00207 Sup Bias Error M Error Mask Mode No. 00307 Sup Bias Error Y <Note> Check Supply Bias functionality while Test Print as Sequence of Print Process controls Supply Bias properly.
Short-Circuit 1 Unplugging “TB S” Tub Connector recovers the Error condition. Yes Check Short-Circuit behind the Tub Connector. (Roller side) PW13555 2 Replacing PW13555 recovers the Error. Yes OK Main Control PCB (PW13520) 3 Replacing PW13520 PCB recovers the error condition. Yes OK
- Code: E-0525, E-1317
- Description: Abnormal Output of Process 3 Blade Bias
- Causes: The signal from FPGA on PW13555 (00204: RegBias Out Detect:M) shows ‘H’ for longer than 20msec while activating the Developer Bias (00202: Dev Bias M).
- Remedy: Error Mask Mode No. 00008 Reg Bias Error K Error Mask Mode No. 00108 Reg Bias Error C Error Mask Mode No. 00208 Reg Bias Error M Error Mask Mode No. 00308 Reg Bias Error Y <Note> Check Blade (Registration) Bias functionality while Test Print as Sequence of Print Process controls Blade (Registration) Bias properly.
Short-Circuit 1 Unplugging “TB B” Tub Connector recovers the Error condition. Yes Check Short-Circuit behind the Tub Connector. (Roller side) PW13555 2 Replacing PW13555 recovers the Error. Yes OK Main Control PCB (PW13520) 3 Replacing PW13520 PCB recovers the error condition. Yes OK
- Code: E-0536, E-1334
- Description: Process 3 Density Compensation Error
- Causes: The Density Adjustment failed to reach to the Target Density even when the density compensation is attempted 6 times.
- Remedy: Automatic Density Control Backup Data Mode No. 00720 Density Adjustment No. 01785 Auto Density Adjust “Disabled” Setting No. 00720 “0”, No. 01785 “0” “Enabled” Setting No. 00720 “1”, No. 01785 “0” Density Compensation is performed only when “Manual Density Adjust” in Auto Adjustment Mode is executed. “Enabled” Setting No. 00720 “1”, No. 01785 “1” Density Compensation is performed automatically and when “Manual Density Adjust” is executed. There is no corresponding item in Error Mask Mode. It is possible to disable Density Compensation by changing Backup Data.
Density Sensors 1 Cleaning density sensors recovers the error condition. Yes OK LED Print Head 2 Cleaning LED Print Head recovers the error condition. Yes OK Wiring Harness for Sensors 3 All of the following connectors are surely connected. J570 on PW13555, J1000 on Belt Unit, J1021 for hookup, J1001 J1002 J1003 J1004 J1006 for sensors. No Plug the Connector. Density Sensors 4 Replacing density sensor recovers the error condition. Yes OK PW13555 5 Replacing PW13555 recovers the error condition. Yes OK Main Control PCB (PW13520) 6 Replacing PW13520 PCB recovers the error condition. Yes OK
- Code: E-0537, E-1335
- Description: Process 3 Standard Current Adjustment of 1st Transfer Error
- Causes: Reference voltage for 1st Transfer Current detection is failed to adjust to target voltage on PW13555
- Remedy: Error Mask Mode No. 00009 Tr1 Adjust Error K Error Mask Mode No. 00109 Tr1 Adjust Error C Error Mask Mode No. 00209 Tr1 Adjust Error M Error Mask Mode No. 00309 Tr1 Adjust Error Y Backup Data Mode No. 00717 Tr1 Auto Adjustment
PW13555 1 Replacing PW13555 recovers the error condition. Yes OK Main Control PCB (PW13520) 2 Replacing PW13520 PCB recovers the error condition. Yes OK
- Code: E-0540, E-1344
- Description: Process 3 Wire Cleaning Error
- Causes: The signal from PW13522 (00219: CleaningMotor Lock:M) does not show locked status “H” within 120 seconds since the Wire Cleaning Motor (00214: Wire Cleaning M) has been activated.
- Remedy: Error Mask Mode No. 00020 Wire Cleaning Err K Error Mask Mode No. 00120 Wire Cleaning Err C Error Mask Mode No. 00220 Wire Cleaning Err M Error Mask Mode No. 00320 Wire Cleaning Err Y Output Check Mode No. 00014 Wire Cleaning K Output Check Mode No. 00114 Wire Cleaning C Output Check Mode No. 00214 Wire Cleaning M Output Check Mode No. 00314 Wire Cleaning Y Input Check Mode No. 00019 Cleaning Motor Lock: K Input Check Mode No. 00119 Cleaning Motor Lock: C Input Check Mode No. 00219 Cleaning Motor Lock: M Input Check Mode No. 00319 Cleaning Motor Lock: Y Check if relevant “Wire Cleaning Motor” is possible to operate in Output Check Mode.
1. In case the Item is Inoperative (Not Rotating). Motor rotation 1 It is hard to check the motor rotation by functioning sound for this WC Motor. Turn Off the machine in several seconds after activating the motor from Output Check Mode and check if cleaning pad position is moved from Home Position. Cleaning pad position is moved. Yes Go to Case 2 Wiring Harness for Motors 2 All of the following connectors are surely connected. J256 on PW13522, J335 for hookup to 1st Corona, J332 on Cleaning Motor C, J245/J246 between PW13522 and PW13523, J230 on PW13523, J286 on Process Unit, J211 on PW13520. No Plug the Connector. WCMotor K(M18-1) WCMotor C(M18-2) WCMotor M(M18-3) WCMotor Y(M18-4) 3 Replacing relevant Wire Cleaning Motor (M18-x) recovers the error condition. Yes OK PW13522 4 Replacing PW13522 recovers the error condition. Yes OK PW13523 5 Replacing PW13523 recovers the error condition. Yes OK Main Control PCB (PW13520) 6 Replacing PW13520 PCB recovers the error condition. Yes OK
2. In case the Item is Operative. Pad Cable 1 When Cleaning Pad is ended up to Home Position, increasing Motor current is detected as Motor Lock Signal. Cleaning Pad Cable tension is tight enough to lock the motor.(Not Slipping) No Replace Pad Cable. Wiring Harness All of the following connectors are surely connected. J256 on PW13522, J335 for hookup to 1st Corona, J332 on Cleaning Motor C, J245/J246 between PW13522 and PW13523, J230 on PW13523, J286 on Process Unit, J211 on PW13520. No Plug the Connector. WCMotor K(M18-1) WCMotor C(M18-2) WCMotor M(M18-3) WCMotor Y(M18-4) 3 Replacing relevant Wire Cleaning Motor (M18-x) recovers the error condition. Yes OK PW13522 or PW13523 4 Replacing PW13522 or PW13523recovers the error condition. Yes OK Main Control PCB (PW13520) 3 Replacing PW13520 PCB recovers the error condition. Yes OK
- Code: E-0550, E-1360
- Description: Process 3 Printhead 1 LED LC Data Checksum Error
- Causes: The Checksum value on the Calibration Data read from “Process 3 LED Print Head 1” is mismatched. (Calibration Data is not loaded correctly.)
- Remedy: Error Mask Mode No. 00014 LED CheckSum Err(K)L Error Mask Mode No. 00015 LED CheckSum Err(K)C Error Mask Mode No. 00016 LED CheckSum Err(K)R Error Mask Mode No. 00114 LED CheckSum Err(C)L Error Mask Mode No. 00115 LED CheckSum Err(C)C Error Mask Mode No. 00116 LED CheckSum Err(C)R Error Mask Mode No. 00214 LED CheckSum Err(M)L Error Mask Mode No. 00215 LED CheckSum Err(M)C Error Mask Mode No. 00216 LED CheckSum Err(M)R Error Mask Mode No. 00314 LED CheckSum Err(Y)L Error Mask Mode No. 00315 LED CheckSum Err(Y)C Error Mask Mode No. 00316 LED CheckSum Err(Y)R
Wiring Harness 1 All of the following connectors are surely connected. J231 on PW13522, J232 J233 on PW13523, J245/J246 between PW13522 and PW13523, J230 on PW13523, J286 on Process Unit, J211 on PW13520. No Plug the Connector. LED Printhead LED K-1 K-2 K-3 LED C-1 C-2 C-3 LED M-1 M-2 M-3 LED Y-1 Y-2 Y-3 2 Replacing relevant LED Printhead recovers the error condition. Yes OK PW13522 3 Replacing PW13522 recovers the error condition. Yes OK PW13523 4 Replacing PW13523 recovers the error condition. Yes OK Main Control PCB (PW13520) 5 Can the problem be fixed by replacing the Main Control PCB? Yes OK
- Code: E-0551, E-1361
- Description: Process 3 Printhead 2 LED LC Data Checksum Error
- Causes: The Checksum value on the Calibration Data read from “Process 3 LED Print Head 2” is mismatched. (Calibration Data is not loaded correctly.)
- Remedy: Error Mask Mode No. 00014 LED CheckSum Err(K)L Error Mask Mode No. 00015 LED CheckSum Err(K)C Error Mask Mode No. 00016 LED CheckSum Err(K)R Error Mask Mode No. 00114 LED CheckSum Err(C)L Error Mask Mode No. 00115 LED CheckSum Err(C)C Error Mask Mode No. 00116 LED CheckSum Err(C)R Error Mask Mode No. 00214 LED CheckSum Err(M)L Error Mask Mode No. 00215 LED CheckSum Err(M)C Error Mask Mode No. 00216 LED CheckSum Err(M)R Error Mask Mode No. 00314 LED CheckSum Err(Y)L Error Mask Mode No. 00315 LED CheckSum Err(Y)C Error Mask Mode No. 00316 LED CheckSum Err(Y)R
Wiring Harness 1 All of the following connectors are surely connected. J231 on PW13522, J232 J233 on PW13523, J245/J246 between PW13522 and PW13523, J230 on PW13523, J286 on Process Unit, J211 on PW13520. No Plug the Connector. LED Printhead LED K-1 K-2 K-3 LED C-1 C-2 C-3 LED M-1 M-2 M-3 LED Y-1 Y-2 Y-3 2 Replacing relevant LED Printhead recovers the error condition. Yes OK PW13522 3 Replacing PW13522 recovers the error condition. Yes OK PW13523 4 Replacing PW13523 recovers the error condition. Yes OK Main Control PCB (PW13520) 5 Can the problem be fixed by replacing the Main Control PCB? Yes OK
- Code: E-0552, E-1362
- Description: Process 3 Printhead 3 LED LC Data Checksum Error
- Causes: The Checksum value on the Calibration Data read from “Process 3 LED Print Head 3” is mismatched. (Calibration Data is not loaded correctly.)
- Remedy: Error Mask Mode No. 00014 LED CheckSum Err(K)L Error Mask Mode No. 00015 LED CheckSum Err(K)C Error Mask Mode No. 00016 LED CheckSum Err(K)R Error Mask Mode No. 00114 LED CheckSum Err(C)L Error Mask Mode No. 00115 LED CheckSum Err(C)C Error Mask Mode No. 00116 LED CheckSum Err(C)R Error Mask Mode No. 00214 LED CheckSum Err(M)L Error Mask Mode No. 00215 LED CheckSum Err(M)C Error Mask Mode No. 00216 LED CheckSum Err(M)R Error Mask Mode No. 00314 LED CheckSum Err(Y)L Error Mask Mode No. 00315 LED CheckSum Err(Y)C Error Mask Mode No. 00316 LED CheckSum Err(Y)R
Wiring Harness 1 All of the following connectors are surely connected. J231 on PW13522, J232 J233 on PW13523, J245/J246 between PW13522 and PW13523, J230 on PW13523, J286 on Process Unit, J211 on PW13520. No Plug the Connector. LED Printhead LED K-1 K-2 K-3 LED C-1 C-2 C-3 LED M-1 M-2 M-3 LED Y-1 Y-2 Y-3 2 Replacing relevant LED Printhead recovers the error condition. Yes OK PW13522 3 Replacing PW13522 recovers the error condition. Yes OK PW13523 4 Replacing PW13523 recovers the error condition. Yes OK Main Control PCB (PW13520) 5 Can the problem be fixed by replacing the Main Control PCB? Yes OK
- Code: E-0553, E-1363
- Description: Process 3 Printhead 1 LED LC Data R/W Error
- Causes: Failed to receive Completed Status from FPGA on PW13520 for “Process 3 LED Print Head 1” after Calibration Data Read or Write Command has been sent to the FPGA.
- Remedy: Error Mask Mode No. 00017 LED R/W Err(K)L
Error Mask Mode No. 00018 LED R/W Err(K)C
Error Mask Mode No. 00019 LED R/W Err(K)R
Error Mask Mode No. 00117 LED R/W Err(C)L
Error Mask Mode No. 00118 LED R/W Err(C)C
Error Mask Mode No. 00119 LED R/W Err(C)R
Error Mask Mode No. 00217 LED R/W Err(M)L
Error Mask Mode No. 00218 LED R/W Err(M)C
Error Mask Mode No. 00219 LED R/W Err(M)R
Error Mask Mode No. 00317 LED R/W Err(Y)L
Error Mask Mode No. 00318 LED R/W Err(Y)C
Error Mask Mode No. 00319 LED R/W Err(Y)R
Wiring Harness 1 All of the following connectors are surely connected. J231 on PW13522, J232 J233 on PW13523, J245/J246 between PW13522 and PW13523, J230 on PW13523, J286 on Process Unit, J211 on PW13520. No Plug the Connector. LED Printhead LED K-1 K-2 K-3 LED C-1 C-2 C-3 LED M-1 M-2 M-3 LED Y-1 Y-2 Y-3 2 Replacing relevant LED Printhead recovers the error condition. Yes OK PW13522 3 Replacing PW13522 recovers the error condition. Yes OK PW13523 4 Replacing PW13523 recovers the error condition. Yes OK Main Control PCB (PW13520) 5 Can the problem be fixed by replacing the Main Control PCB? Yes OK
- Code: E-0554, E-1364
- Description: Process 3 Printhead 2 LED LC Data R/W Error
- Causes: Failed to receive Completed Status from FPGA on PW13520 for “Process 3 LED Print Head 2” after Calibration Data Read or Write Command has been sent to the FPGA.
- Remedy: Error Mask Mode No. 00017 LED R/W Err(K)L
Error Mask Mode No. 00018 LED R/W Err(K)C
Error Mask Mode No. 00019 LED R/W Err(K)R
Error Mask Mode No. 00117 LED R/W Err(C)L
Error Mask Mode No. 00118 LED R/W Err(C)C
Error Mask Mode No. 00119 LED R/W Err(C)R
Error Mask Mode No. 00217 LED R/W Err(M)L
Error Mask Mode No. 00218 LED R/W Err(M)C
Error Mask Mode No. 00219 LED R/W Err(M)R
Error Mask Mode No. 00317 LED R/W Err(Y)L
Error Mask Mode No. 00318 LED R/W Err(Y)C
Error Mask Mode No. 00319 LED R/W Err(Y)R
Wiring Harness 1 All of the following connectors are surely connected. J231 on PW13522, J232 J233 on PW13523, J245/J246 between PW13522 and PW13523, J230 on PW13523, J286 on Process Unit, J211 on PW13520. No Plug the Connector. LED Printhead LED K-1 K-2 K-3 LED C-1 C-2 C-3 LED M-1 M-2 M-3 LED Y-1 Y-2 Y-3 2 Replacing relevant LED Printhead recovers the error condition. Yes OK PW13522 3 Replacing PW13522 recovers the error condition. Yes OK PW13523 4 Replacing PW13523 recovers the error condition. Yes OK Main Control PCB (PW13520) 5 Can the problem be fixed by replacing the Main Control PCB? Yes OK
- Code: E-0555, E-1365
- Description: Process 3 Printhead 3 LED LC Data R/W Error
- Causes: Failed to receive Completed Status from FPGA on PW13520 for “Process 3 LED Print Head 3” after Calibration Data Read or Write Command has been sent to the FPGA.
- Remedy: Error Mask Mode No. 00017 LED R/W Err(K)L
Error Mask Mode No. 00018 LED R/W Err(K)C
Error Mask Mode No. 00019 LED R/W Err(K)R
Error Mask Mode No. 00117 LED R/W Err(C)L
Error Mask Mode No. 00118 LED R/W Err(C)C
Error Mask Mode No. 00119 LED R/W Err(C)R
Error Mask Mode No. 00217 LED R/W Err(M)L
Error Mask Mode No. 00218 LED R/W Err(M)C
Error Mask Mode No. 00219 LED R/W Err(M)R
Error Mask Mode No. 00317 LED R/W Err(Y)L
Error Mask Mode No. 00318 LED R/W Err(Y)C
Error Mask Mode No. 00319 LED R/W Err(Y)R
Wiring Harness 1 All of the following connectors are surely connected. J231 on PW13522, J232 J233 on PW13523, J245/J246 between PW13522 and PW13523, J230 on PW13523, J286 on Process Unit, J211 on PW13520. No Plug the Connector. LED Printhead LED K-1 K-2 K-3 LED C-1 C-2 C-3 LED M-1 M-2 M-3 LED Y-1 Y-2 Y-3 2 Replacing relevant LED Printhead recovers the error condition. Yes OK PW13522 3 Replacing PW13522 recovers the error condition. Yes OK PW13523 4 Replacing PW13523 recovers the error condition. Yes OK Main Control PCB (PW13520) 5 Can the problem be fixed by replacing the Main Control PCB? Yes OK
- Code: E-0600, E-1536
- Description: Process 4 Developer Motor Error
- Causes: 1. The signal from FPGA on PW13520 (00317: Dev Motor Status:Y) shows ‘H’ for longer than 1 second. (“H”= abnormal condition is detected on motor driver IC) 2. Failed to receive Done Status from FPGA on PW13520 within 5 seconds since the “Developer Motor Slow Mode” Reverse Direction Command have been sent to the FPGA.
- Remedy: Error Mask Mode No. 00000 Dev Motor Error K Error Mask Mode No. 00100 Dev Motor Error C Error Mask Mode No. 00200 Dev Motor Error M Error Mask Mode No. 00300 Dev Motor Error Y Output Check Mode No. 00004 Dev Motor K Output Check Mode No. 00104 Dev Motor C Output Check Mode No. 00204 Dev Motor M Output Check Mode No. 00304 Dev Motor Y Check if relevant “Dev Motor” is possible to operate in Output Check Mode.
1. In case the Item is Inoperative. 1 The operation “Main Switch Off/On on10 minutes later” recovers the error condition. Yes Go to Case 2 Wiring Harness 2 Unplugging J209 on PW13520 recovers the error condition. Yes Check the motor harness damage. DevMotor K (M9-1) DevMotor C (M9-2) DevMotor M (M9-3) DevMotor Y (M9-4) 3 Replacing Dev Motor (M9-x) recovers the error condition. Yes OK PW13522 4 Replacing PW13522 PCB recovers the error condition. Yes OK Main Control PCB (PW13520) 5 Replacing PW13520 PCB recovers the error condition. Yes OK
2. In case the Item is Operative. 1 Several test prints reproduces the error again No OK Motor (M1-1) 2 Replacing Deck1 Motor (M1-1) recovers the error condition. Yes OK PW13522 3 Replacing PW13522 PCB recovers the error condition. Yes OK Main Control PCB (PW13520) 4 Replacing PW13520 PCB recovers the error condition. Yes OK <Note> See also “E-0310/E-784 Out of Process 1 Developer Error” for the absence of “Dev Roller Pulse Sensor” signal Error.
- Code: E-0601, E-1537
- Description: Process 4 Developer Set Motor Error
- Causes: The Developer Position Status that is detected by (00305: Dev HP Sensor1:Y) and (00306: Dev HP Sensor2:Y) sensors does not change to the opposite position status (Developing Position or Released Position) within 10.7 seconds since the Developer Press Motor (Y) (00307: Dev Separate Motor Y) has been activated. Sensor 1/2 – Separate :L/L – Press :L/H
- Remedy: Error Mask Mode No. 00001 Dev Set MT Error K Error Mask Mode No. 00101 Dev Set MT Error C Error Mask Mode No. 00201 Dev Set MT Error M Error Mask Mode No. 00301 Dev Set MT Error Y Output Check Mode No. 00007 Dev Separate Motor K Output Check Mode No. 00107 Dev Separate Motor C Output Check Mode No. 00207 Dev Separate Motor M Output Check Mode No. 00307 Dev Separate Motor Y Input Check Mode No. 00005 Dev HP Sensor 1: K, No. 00006 Dev HP Sensor 2: K Input Check Mode No. 00105 Dev HP Sensor 1: C, No. 00106 Dev HP Sensor 2: C Input Check Mode No. 00205 Dev HP Sensor 1: M, No. 00206 Dev HP Sensor 2: M Input Check Mode No. 00305 Dev HP Sensor 1: Y, No. 00306 Dev HP Sensor 2: Y Check if relevant “Developer Set Motor” is possible to operate in Output Check Mode.
1. In case the Item is Inoperative. Wiring Harness for Motors 1 Any of following connectors is unplugged. J208 on PW13520, J281 on Set Motor K, J282 on Set Motor C, J283 on Set Motor M, J284 on Set Motor Y. Yes Plug the Connector. SetMotor K (M10-1) SetMotor C (M10-2) SetMotor M (M10-3) SetMotor Y (M10-4) 2 Replacing relevant Developer Set Motor (M10-x) recovers the error condition. Yes OK Main Control PCB (PW13520) 3 Replacing PW13520 PCB recovers the error condition. Yes OK
2. In case the Item is Operative. Wiring Harness for Sensors 1 All of the following connectors are surely connected. J202 on PW13520, Link-up Connectors J257 J260 J263 J266, J258 S1-K, J259- S2K, J261 S1-C, J262 S2-C, J264 S1-M, J265 S2-M, J267 S1-Y, J268 S2-Y No Plug the Connector. Dev Set Sensors SEN1-K (PH1) SEN2-K (PH2) SEN1-C (PH3) SEN2-C (PH4) SEN1-M (PH5) SEN2-M (PH6) SEN1-Y (PH7) SEN2-Y (PH8) 2 Developer Set Sensor Signals are detected correctly. Sensor 1/2 Status – Separate :L/L – Press :L/H No Replace the relevant Developer Set Sensor. Main Control PCB (PW13520) 3 Replacing PW13520 PCB recovers the error condition. Yes OK
- Code: E-0602, E-1538
- Description: Process 4 Drum Motor Errorr
- Causes: 1. The signal from FPGA on PW13520 (00316: Drum Motor Status (Y)) shows ‘H’ for longer than 1 second. (“H”= abnormal condition is detected on motor driver IC) 2. Failed to receive Done Status from FPGA on PW13520 within 5 seconds since the “Drum Motor Slow Mode” Reverse Direction Command have been sent to the FPGA. 3. Failed to receive Done Status from FPGA on PW13520 within 15 seconds since the “Drum Motor Slow Mode” Forward Direction Command have been sent to the FPGA.
- Remedy: Error Mask Mode No. 00002 Drum Motor Error K Error Mask Mode No. 00102 Drum Motor Error C Error Mask Mode No. 00202 Drum Motor Error M Error Mask Mode No. 00302 Drum Motor Error Y Output Check Mode No. 00003 Drum Motor K Output Check Mode No. 00103 Drum Motor C Output Check Mode No. 00203 Drum Motor M Output Check Mode No. 00303 Drum Motor Y Check if relevant “Drum Motor” is possible to operate in Output Check Mode.
1. In case the Item is Inoperative. 1 The operation “Main Switch Off/On on10 minutes later” recovers the error condition. Yes Go to Case 2 Wiring Harness 2 Unplugging J207 (Drum Motor-K) J206 (Drum Motor-C) J205 (Drum Motor-M) J204 (Drum Motor-Y) on PW13520 recovers the error condition. Yes Check the motor harness damage. D Motor K (M2-1) D Motor C (M2-2) D Motor M (M2-3) D Motor Y (M2-4) 3 Replacing Drum Motor recovers the error condition. Yes OK Main Control PCB (PW13520) 4 Replacing PW13520 PCB recovers the error condition. Yes OK
2. In case the Item is Operative. 1 Several test prints reproduces the error again No OK D Motor K (M2-1) D Motor C (M2-2) D Motor M (M2-3) D Motor Y (M2-4) 2 Replacing Drum Motor recovers the error condition. Yes OK Main Control PCB (PW13520) 3 Replacing PW13520 PCB recovers the error condition. Yes OK
- Code: E-0604, E-1540
- Description: Process 4 Transfer Roller Set Motor Error
- Causes: The signal (00510: Tr1 RollerSet Sen:Y) does not show set status (H to L) or released status (L to H) within 10 seconds since (00511: Tr1 SeparateMotor Y) starts operating.
- Remedy: Error Mask Mode No. 00010 Tr1 Set MT Error K Error Mask Mode No. 00110 Tr1 Set MT Error C Error Mask Mode No. 00210 Tr1 Set MT Error M Error Mask Mode No. 00310 Tr1 Set MT Error Y Output Check Mode No. 00508 Tr1 Separate Motor K Output Check Mode No. 00509 Tr1 Separate Motor C Output Check Mode No. 00510 Tr1 Separate Motor M Output Check Mode No. 00511 Tr1 Separate Motor Y Input Check Mode No. 00507 Tr1 RollerSet Sen:K Input Check Mode No. 00508 Tr1 RollerSet Sen:C Input Check Mode No. 00509 Tr1 RollerSet Sen:M Input Check Mode No. 00510 Tr1 RollerSet Sen:Y Check if relevant “Transfer Roller Set Motor” is possible to operate in Output Check Mode.
1. In case the Item is Inoperative. Wiring Harness for Motors 1 Any of following connectors is unplugged. J568 on PW13555, J1009 on Belt Unit, J1011 on Set Motor K, J1012 on Set Motor C, J1017 on Set Motor M, J1018 on Set Motor Y. Yes Plug the Connector. 1Tr Set Motor SetMotor 1 (M7-1) SetMotor 2 (M7-2) SetMotor 3 (M7-3) SetMotor 4 (M7-4) 2 Replacing relevant Tr1 Set Motor (M7-x) recovers the error condition. Yes OK PW13555 3 Replacing PW13555 PCB recovers the error condition. Yes OK Main Control PCB (PW13520) 4 Replacing PW13520 PCB recovers the error condition. Yes OK
2. In case the Item is Operative. Wiring Harness for Sensors 1 All of the following connectors are surely connected. J568 on PW13555, J1009 on Belt Unit, J1015 (K), J1016 (C), J1019 (M), J1020 (Y) No Plug the Connector. Transfer Roller Set Sensors Set Sen-K (PH59) Set Sen-C (PH60) Set Sen-M (PH85) Set Sen-Y (PH86) 2 Transfer Roller Set Sensor Signals are detected correctly. Sensor Status -Set status (H to L) -Released status (L to H) No Replace relevant Transfer Roller Set Sensor. PW13555 3 Replacing PW13555 PCB recovers the error condition. Yes OK Main Control PCB (PW13520) 4 Replacing PW13520 PCB recovers the error condition. Yes OK
- Code: E-0605, E-1541
- Description: Process 4 LED 1 Focus Adjustment Motor Error
- Causes: 1. Failed to receive Succeeded Status from FPGA on PW13520 for relevant Focus Motor within 8 seconds since the “LED Focus Motor” Search Home Position Command has been sent to the FPGA. 2. Failed to receive Done Status from FPGA on PW13520 for relevant Focus Motor within 8 seconds since the “LED Focus Motor” Step Function Command has been sent to the FPGA.
- Remedy: Error Mask Mode No. 00011 LED FocusMT Err(K)L Error Mask Mode No. 00012 LED FocusMT Err(K)C Error Mask Mode No. 00013 LED FocusMT Err(K)R Error Mask Mode No. 00111 LED FocusMT Err(C)L Error Mask Mode No. 00112 LED FocusMT Err(C)C Error Mask Mode No. 00113 LED FocusMT Err(C)R Error Mask Mode No. 00211 LED FocusMT Err(M)L Error Mask Mode No. 00212 LED FocusMT Err(M)C Error Mask Mode No. 00213 LED FocusMT Err(M)R Error Mask Mode No. 00311 LED FocusMT Err(Y)L Error Mask Mode No. 00312 LED FocusMT Err(Y)C Error Mask Mode No. 00313 LED FocusMT Err(Y)R Analog Check Mode No. 00805 Focus Home Position Output Check Mode No. 00008 to No. 00013 LED Motor (K) L/C/R – L/R Output Check Mode No. 00108 to No. 00113 LED Motor (C) L/C/R – L/R Output Check Mode No. 00208 to No. 00213 LED Motor (M) L/C/R – L/R Output Check Mode No. 00308 to No. 00313 LED Motor (Y) L/C/R – L/R Input Check Mode No. 00010 to No. 00015 LED-HP (K) L/C/R – L/R Input Check Mode No. 00110 to No. 00115 LED-HP (C) L/C/R – L/R Input Check Mode No. 00210 to No. 00215 LED-HP (M) L/C/R – L/R Input Check Mode No. 00310 to No. 00315 LED-HP (Y) L/C/R – L/R Backup Data Mode No. 01265 Focus Adjust On/Off
Reset by Machine Power Off/On 1 The operation “Main Switch Off/On” recovers the error condition. Yes OK Home Position 2 The operation “No. 00805 Focus Home Position” in Analog Check Mode reproduces the Error condition. No OK To reset focus condition, operate “Main Switch Off/On”. Wiring Harness for Sensors and Motors 3 Rerating Wiring Harnesses are surely connected. No Plug the Connector. LED Motor 4 The relevant Home Position Slit is moved to different position after operating “Focus Home Position” in Analog Check Mode. No Replace relevant LED Motor. Sensor Check 5 Turn Off Focus Adjust Mode temporally from Backup Data No. 01265. Try to face Relevant Home Position Slit to the Sensor detecting point manually then verify that the Sensor Status is showing “H =Home Position”. No Replace relevant HP Sensor. PW13522 or PW13523 6 Replacing PW13522 or PW13523 recovers the error condition. Yes OK Main Control PCB (PW13520) 7 Can the problem be fixed by replacing the Main Control PCB? Yes OK
- Code: E-0606, E-1542
- Description: Process 4 LED 2 Focus Adjustment Motor Error
- Causes: 1. Failed to receive Succeeded Status from FPGA on PW13520 for relevant Focus Motor within 8 seconds since the “LED Focus Motor” Search Home Position Command has been sent to the FPGA. 2. Failed to receive Done Status from FPGA on PW13520 for relevant Focus Motor within 8 seconds since the “LED Focus Motor” Step Function Command has been sent to the FPGA.
- Remedy: Error Mask Mode No. 00011 LED FocusMT Err(K)L Error Mask Mode No. 00012 LED FocusMT Err(K)C Error Mask Mode No. 00013 LED FocusMT Err(K)R Error Mask Mode No. 00111 LED FocusMT Err(C)L Error Mask Mode No. 00112 LED FocusMT Err(C)C Error Mask Mode No. 00113 LED FocusMT Err(C)R Error Mask Mode No. 00211 LED FocusMT Err(M)L Error Mask Mode No. 00212 LED FocusMT Err(M)C Error Mask Mode No. 00213 LED FocusMT Err(M)R Error Mask Mode No. 00311 LED FocusMT Err(Y)L Error Mask Mode No. 00312 LED FocusMT Err(Y)C Error Mask Mode No. 00313 LED FocusMT Err(Y)R Analog Check Mode No. 00805 Focus Home Position Output Check Mode No. 00008 to No. 00013 LED Motor (K) L/C/R – L/R Output Check Mode No. 00108 to No. 00113 LED Motor (C) L/C/R – L/R Output Check Mode No. 00208 to No. 00213 LED Motor (M) L/C/R – L/R Output Check Mode No. 00308 to No. 00313 LED Motor (Y) L/C/R – L/R Input Check Mode No. 00010 to No. 00015 LED-HP (K) L/C/R – L/R Input Check Mode No. 00110 to No. 00115 LED-HP (C) L/C/R – L/R Input Check Mode No. 00210 to No. 00215 LED-HP (M) L/C/R – L/R Input Check Mode No. 00310 to No. 00315 LED-HP (Y) L/C/R – L/R Backup Data Mode No. 01265 Focus Adjust On/Off
Reset by Machine Power Off/On 1 The operation “Main Switch Off/On” recovers the error condition. Yes OK Home Position 2 The operation “No. 00805 Focus Home Position” in Analog Check Mode reproduces the Error condition. No OK To reset focus condition, operate “Main Switch Off/On”. Wiring Harness for Sensors and Motors 3 Rerating Wiring Harnesses are surely connected. No Plug the Connector. LED Motor 4 The relevant Home Position Slit is moved to different position after operating “Focus Home Position” in Analog Check Mode. No Replace relevant LED Motor. Sensor Check 5 Turn Off Focus Adjust Mode temporally from Backup Data No. 01265. Try to face Relevant Home Position Slit to the Sensor detecting point manually then verify that the Sensor Status is showing “H =Home Position”. No Replace relevant HP Sensor. PW13522 or PW13523 6 Replacing PW13522 or PW13523 recovers the error condition. Yes OK Main Control PCB (PW13520) 7 Can the problem be fixed by replacing the Main Control PCB? Yes OK
- Code: E-0607, E-1543
- Description: Process 4 LED 3 Focus Adjustment Motor Error
- Causes: 1. Failed to receive Succeeded Status from FPGA on PW13520 for relevant Focus Motor within 8 seconds since the “LED Focus Motor” Search Home Position Command has been sent to the FPGA. 2. Failed to receive Done Status from FPGA on PW13520 for relevant Focus Motor within 8 seconds since the “LED Focus Motor” Step Function Command has been sent to the FPGA.
- Remedy: Error Mask Mode No. 00011 LED FocusMT Err(K)L Error Mask Mode No. 00012 LED FocusMT Err(K)C Error Mask Mode No. 00013 LED FocusMT Err(K)R Error Mask Mode No. 00111 LED FocusMT Err(C)L Error Mask Mode No. 00112 LED FocusMT Err(C)C Error Mask Mode No. 00113 LED FocusMT Err(C)R Error Mask Mode No. 00211 LED FocusMT Err(M)L Error Mask Mode No. 00212 LED FocusMT Err(M)C Error Mask Mode No. 00213 LED FocusMT Err(M)R Error Mask Mode No. 00311 LED FocusMT Err(Y)L Error Mask Mode No. 00312 LED FocusMT Err(Y)C Error Mask Mode No. 00313 LED FocusMT Err(Y)R Analog Check Mode No. 00805 Focus Home Position Output Check Mode No. 00008 to No. 00013 LED Motor (K) L/C/R – L/R Output Check Mode No. 00108 to No. 00113 LED Motor (C) L/C/R – L/R Output Check Mode No. 00208 to No. 00213 LED Motor (M) L/C/R – L/R Output Check Mode No. 00308 to No. 00313 LED Motor (Y) L/C/R – L/R Input Check Mode No. 00010 to No. 00015 LED-HP (K) L/C/R – L/R Input Check Mode No. 00110 to No. 00115 LED-HP (C) L/C/R – L/R Input Check Mode No. 00210 to No. 00215 LED-HP (M) L/C/R – L/R Input Check Mode No. 00310 to No. 00315 LED-HP (Y) L/C/R – L/R Backup Data Mode No. 01265 Focus Adjust On/Off
Reset by Machine Power Off/On 1 The operation “Main Switch Off/On” recovers the error condition. Yes OK Home Position 2 The operation “No. 00805 Focus Home Position” in Analog Check Mode reproduces the Error condition. No OK To reset focus condition, operate “Main Switch Off/On”. Wiring Harness for Sensors and Motors 3 Rerating Wiring Harnesses are surely connected. No Plug the Connector. LED Motor 4 The relevant Home Position Slit is moved to different position after operating “Focus Home Position” in Analog Check Mode. No Replace relevant LED Motor. Sensor Check 5 Turn Off Focus Adjust Mode temporally from Backup Data No. 01265. Try to face Relevant Home Position Slit to the Sensor detecting point manually then verify that the Sensor Status is showing “H =Home Position”. No Replace relevant HP Sensor. PW13522 or PW13523 6 Replacing PW13522 or PW13523 recovers the error condition. Yes OK Main Control PCB (PW13520) 7 Can the problem be fixed by replacing the Main Control PCB? Yes OK
- Code: E-0610, E-1552
- Description: Out of Process 4 Developer Error
- Causes: 1. Developer Version Information from FPGA on PW13520 (Information 00303: Developer Ver Y) shows “0” for longer than 1 second. 2. The signal from FPGA on PW13520 (00320: Dev Roller Status:Y) does not change the status (no H/L Pulse) for longer than 3.24 seconds while activating the Developer Motor (00304: Dev Motor Y).
- Remedy: Error Mask Mode No. 00003 Out Of Dev Error K Error Mask Mode No. 00103 Out Of Dev Error C Error Mask Mode No. 00203 Out Of Dev Error M Error Mask Mode No. 00303 Out Of Dev Error Y Output Check Mode No. 00004 Dev Motor K Output Check Mode No. 00104 Dev Motor C Output Check Mode No. 00204 Dev Motor M Output Check Mode No. 00304 Dev Motor Y Input Check Mode No. 00020 Dev Roller Status:K Input Check Mode No. 00120 Dev Roller Status:C Input Check Mode No. 00220 Dev Roller Status:M Input Check Mode No. 00320 Dev Roller Status:Y Check if relevant “Dev Motor” is possible to operate in Output Check Mode.
1. In case the Item is Inoperative. Wiring Harness for Motors 1 Any of following connectors is unplugged. J209 on PW13520, J335 on LED HEAD UNIT, J240 on PW13522, J320 on Dev Unit, J322 on Dev Motor. Yes Plug the Connector. Developer Motor DevMotor K (M9-1) DevMotor C (M9-2) DevMotor M (M9-3) DevMotor Y (M9-4) 2 Replacing relevant Dev Motor (M9-x) recovers the error condition. Yes OK PW13522 3 Replacing PW13522 PCB recovers the error condition. Yes OK Main Control PCB (PW13520) 4 Replacing PW13520 PCB recovers the error condition. Yes OK
2. In case the Item is Operative. Version Information 1 The Developer Ver Status in Information Mode shows “3”. Information Mode No. 00003 Developer Ver K No. 00004 Developer Ver C No. 00005 Developer Ver M No. 00006 Developer Ver Y No Check J286 on Process Unit. Wiring Harness for Sensors 2 All of the following connectors are surely connected. J240 on PW13522, J320 on Dev Unit, J245/J246 between PW13522 and PW13523, J230 on PW13523, J286 on Process Unit, J211 on PW13520. No Plug the Connector. Dev Roller Pulse Sensor DevRoll-K (PH93) DevRoll -C (PH94) DevRoll -M (PH95) DevRoll -Y (PH96) 3 Developer Roller Pulse Sensor detects pulse signals while Developer Motor is rotating. No Replace relevant Developer Roller Pulse Sensor. PW13522 4 Replacing PW13522 PCB recovers the error condition. Yes OK Main Control PCB (PW13520) 5 Replacing PW13520 PCB recovers the error condition. Yes OK
- Code: E-0620, E-1568
- Description: Abnormal Output of Process 4 1st Charger
- Causes: The signal (00300: 1st Output Detect: Y) shows ‘H’ for longer than 20msec while activating the 1st charger (image corona) (00300: 1 st DC Y).
- Remedy: Error Mask Mode No. 00004 1st Charger Error K Error Mask Mode No. 00104 1st Charger Error C Error Mask Mode No. 00204 1st Charger Error M Error Mask Mode No. 00304 1st Charger Error Y <Note> Check 1st Charger functionality while Test Print as 1st Charger operation manually from Output Check Mode may create unrecoverable affect to image quality.
Corona Wire 1 Is Corona Wire cut? Yes Clean and replace the wire. Corona Wire 2 Is Corona Wire Tension loosened? Yes Clean and replace the wire. High Voltage Lead 3 Is high voltage lead damaged? Yes Replace. HV Power Supply 4 Correct value is monitored on the HVPS Check Point. CP-11 to CP-12, CP-21 to CP-22. No Replace High Voltage Power Supply. PW13555 5 Replacing PW13555 PCB recovers the error condition. Yes OK Main Control PCB (PW13520) 6 Replacing PW13520 PCB recovers the error condition. Yes OK
- Code: E-0621, E-1569
- Description: Abnormal Output of Process 4 Transfer Charger
- Causes: The signal from FPGA on PW13555 (00301: 1st Transfer Current Detect (Y)) shows ‘H’ for longer than 20msec while activating the 1st transfer (00301: TR1 Y).
- Remedy: Error Mask Mode No. 00005 Tr1 Charger Error K Error Mask Mode No. 00105 Tr1 Charger Error C Error Mask Mode No. 00206 Tr1 Charger Error M Error Mask Mode No. 00306 Tr1 Charger Error Y <Note> Check Tr1 Charger functionality while Test Print as Tr1 Charger operation manually from Output Check Mode may create unrecoverable affect to image quality.
Short-Circuit 1 Unplugging “TB 1Tr” Tub Connector recovers the Error condition. Yes Check Short-Circuit behind the Tub Connector. (Roller side) 2 Is anything like a spring of developer bias drops on the Belt and causing shortcircuit? Yes Remove it. (In case of the dropping of spring, relocate it correctly.) PW13555 3 Replacing PW13555 recovers the Error. Yes OK Main Control PCB (PW13520) 4 Replacing PW13520 PCB recovers the error condition. Yes OK
- Code: E-0623, E-1571
- Description: Abnormal Output of Process 4 Developer Bias
- Causes: The signal from FPGA on PW13555 (00302: DevBias Out Detect:Y) shows ‘H’ for longer than 20msec while activating the Developer Bias (00302: Dev Bias Y).
- Remedy: Error Mask Mode No. 00006 Dev Bias Error K Error Mask Mode No. 00106 Dev Bias Error C Error Mask Mode No. 00206 Dev Bias Error M Error Mask Mode No. 00306 Dev Bias Error Y <Note> Check Developer Bias functionality while Test Print as Sequence of Print Process controls Developer Bias properly.
Short-Circuit 1 Unplugging “TB D” Tub Connector recovers the Error condition. Yes Check Short-Circuit behind the Tub Connector. (Roller side) PW13555 2 Replacing PW13555 recovers the Error. Yes OK Main Control PCB (PW13520) 3 Replacing PW13520 PCB recovers the error condition. Yes OK
- Code: E-0624, E-1572
- Description: Abnormal Output of Process 4 Supply Bias
- Causes: The signal from FPGA on PW13555 (00303: SupBias Out Detect:Y) shows ‘H’ for longer than 20msec while activating the Developer Bias (00302: Dev Bias Y).
- Remedy: Error Mask Mode No. 00007 Sup Bias Error K Error Mask Mode No. 00107 Sup Bias Error C Error Mask Mode No. 00207 Sup Bias Error M Error Mask Mode No. 00307 Sup Bias Error Y <Note> Check Supply Bias functionality while Test Print as Sequence of Print Process controls Supply Bias properly.
Short-Circuit 1 Unplugging “TB S” Tub Connector recovers the Error condition. Yes Check Short-Circuit behind the Tub Connector. (Roller side) PW13555 2 Replacing PW13555 recovers the Error. Yes OK Main Control PCB (PW13520) 3 Replacing PW13520 PCB recovers the error condition. Yes OK
- Code: E-0625, E-1573
- Description: Abnormal Output of Process 4 Blade Bias
- Causes: The signal from FPGA on PW13555 (00304: RegBias Out Detect:Y) shows ‘H’ for longer than 20msec while activating the Developer Bias (00302: Dev Bias Y).
- Remedy: Error Mask Mode No. 00008 Reg Bias Error K Error Mask Mode No. 00108 Reg Bias Error C Error Mask Mode No. 00208 Reg Bias Error M Error Mask Mode No. 00308 Reg Bias Error Y <Note> Check Blade (Registration) Bias functionality while Test Print as Sequence of Print Process controls Blade (Registration) Bias properly.
Short-Circuit 1 Unplugging “TB B” Tub Connector recovers the Error condition. Yes Check Short-Circuit behind the Tub Connector. (Roller side) PW13555 2 Replacing PW13555 recovers the Error. Yes OK Main Control PCB (PW13520) 3 Replacing PW13520 PCB recovers the error condition. Yes OK
- Code: E-0636, E-1590
- Description: Process 4 Density Compensation Error
- Causes: The Density Adjustment failed to reach to the Target Density even when the density compensation is attempted 6 times.
- Remedy: Automatic Density Control Backup Data Mode No. 00720 Density Adjustment No. 01785 Auto Density Adjust “Disabled” Setting No. 00720 “0”, No. 01785 “0” “Enabled” Setting No. 00720 “1”, No. 01785 “0” Density Compensation is performed only when “Manual Density Adjust” in Auto Adjustment Mode is executed. “Enabled” Setting No. 00720 “1”, No. 01785 “1” Density Compensation is performed automatically and when “Manual Density Adjust” is executed. There is no corresponding item in Error Mask Mode. It is possible to disable Density Compensation by changing Backup Data.
Density Sensors 1 Cleaning density sensors recovers the error condition. Yes OK LED Print Head 2 Cleaning LED Print Head recovers the error condition. Yes OK Wiring Harness for Sensors 3 All of the following connectors are surely connected. J570 on PW13555, J1000 on Belt Unit, J1021 for hookup, J1001 J1002 J1003 J1004 J1006 for sensors. No Plug the Connector. Density Sensors 4 Replacing density sensor recovers the error condition. Yes OK PW13555 5 Replacing PW13555 recovers the error condition. Yes OK Main Control PCB (PW13520) 6 Replacing PW13520 PCB recovers the error condition. Yes OK
- Code: E-0637, E-1591
- Description: Process 4 Standard Current Adjustment of 1st Transfer Error
- Causes: Reference voltage for 1st Transfer Current detection is failed to adjust to target voltage on PW13555
- Remedy: Error Mask Mode No. 00009 Tr1 Adjust Error K Error Mask Mode No. 00109 Tr1 Adjust Error C Error Mask Mode No. 00209 Tr1 Adjust Error M Error Mask Mode No. 00309 Tr1 Adjust Error Y Backup Data Mode No. 00717 Tr1 Auto Adjustment
PW13555 1 Replacing PW13555 recovers the error condition. Yes OK Main Control PCB (PW13520) 2 Replacing PW13520 PCB recovers the error condition. Yes OK
- Code: E-0640, E-1600
- Description: Process 4 Wire Cleaning Error
- Causes: The signal from PW13522 (00319: CleaningMotor Lock:Y) does not show locked status “H” within 120 seconds since the Wire Cleaning Motor (00314: Wire Cleaning Y) has been activated.
- Remedy: Error Mask Mode No. 00020 Wire Cleaning Err K Error Mask Mode No. 00120 Wire Cleaning Err C Error Mask Mode No. 00220 Wire Cleaning Err M Error Mask Mode No. 00320 Wire Cleaning Err Y Output Check Mode No. 00014 Wire Cleaning K Output Check Mode No. 00114 Wire Cleaning C Output Check Mode No. 00214 Wire Cleaning M Output Check Mode No. 00314 Wire Cleaning Y Input Check Mode No. 00019 Cleaning Motor Lock: K Input Check Mode No. 00119 Cleaning Motor Lock: C Input Check Mode No. 00219 Cleaning Motor Lock: M Input Check Mode No. 00319 Cleaning Motor Lock: Y Check if relevant “Wire Cleaning Motor” is possible to operate in Output Check Mode.
1. In case the Item is Inoperative (Not Rotating). Motor rotation 1 It is hard to check the motor rotation by functioning sound for this WC Motor. Turn Off the machine in several seconds after activating the motor from Output Check Mode and check if cleaning pad position is moved from Home Position. Cleaning pad position is moved. Yes Go to Case 2 Wiring Harness for Motors 2 All of the following connectors are surely connected. J256 on PW13522, J335 for hookup to 1st Corona, J332 on Cleaning Motor C, J245/J246 between PW13522 and PW13523, J230 on PW13523, J286 on Process Unit, J211 on PW13520. No Plug the Connector. WCMotor K(M18-1) WCMotor C(M18-2) WCMotor M(M18-3) WCMotor Y(M18-4) 3 Replacing relevant Wire Cleaning Motor (M18-x) recovers the error condition. Yes OK PW13522 4 Replacing PW13522 recovers the error condition. Yes OK PW13523 5 Replacing PW13523 recovers the error condition. Yes OK Main Control PCB (PW13520) 6 Replacing PW13520 PCB recovers the error condition. Yes OK
2. In case the Item is Operative. Pad Cable 1 When Cleaning Pad is ended up to Home Position, increasing Motor current is detected as Motor Lock Signal. Cleaning Pad Cable tension is tight enough to lock the motor.(Not Slipping) No Replace Pad Cable. Wiring Harness All of the following connectors are surely connected. J256 on PW13522, J335 for hookup to 1st Corona, J332 on Cleaning Motor C, J245/J246 between PW13522 and PW13523, J230 on PW13523, J286 on Process Unit, J211 on PW13520. No Plug the Connector. WCMotor K(M18-1) WCMotor C(M18-2) WCMotor M(M18-3) WCMotor Y(M18-4) 3 Replacing relevant Wire Cleaning Motor (M18-x) recovers the error condition. Yes OK PW13522 or PW13523 4 Replacing PW13522 or PW13523recovers the error condition. Yes OK Main Control PCB (PW13520) 3 Replacing PW13520 PCB recovers the error condition. Yes OK
- Code: E-0650, E-1616
- Description: Process 4 Printhead 1 LED LC Data Checksum Error
- Causes: The Checksum value on the Calibration Data read from “Process 4 LED Print Head 1” is mismatched. (Calibration Data is not loaded correctly.)
- Remedy: Error Mask Mode No. 00014 LED CheckSum Err(K)L Error Mask Mode No. 00015 LED CheckSum Err(K)C Error Mask Mode No. 00016 LED CheckSum Err(K)R Error Mask Mode No. 00114 LED CheckSum Err(C)L Error Mask Mode No. 00115 LED CheckSum Err(C)C Error Mask Mode No. 00116 LED CheckSum Err(C)R Error Mask Mode No. 00214 LED CheckSum Err(M)L Error Mask Mode No. 00215 LED CheckSum Err(M)C Error Mask Mode No. 00216 LED CheckSum Err(M)R Error Mask Mode No. 00314 LED CheckSum Err(Y)L Error Mask Mode No. 00315 LED CheckSum Err(Y)C Error Mask Mode No. 00316 LED CheckSum Err(Y)R
Wiring Harness 1 All of the following connectors are surely connected. J231 on PW13522, J232 J233 on PW13523, J245/J246 between PW13522 and PW13523, J230 on PW13523, J286 on Process Unit, J211 on PW13520. No Plug the Connector. LED Printhead LED K-1 K-2 K-3 LED C-1 C-2 C-3 LED M-1 M-2 M-3 LED Y-1 Y-2 Y-3 2 Replacing relevant LED Printhead recovers the error condition. Yes OK PW13522 3 Replacing PW13522 recovers the error condition. Yes OK PW13523 4 Replacing PW13523 recovers the error condition. Yes OK Main Control PCB (PW13520) 5 Can the problem be fixed by replacing the Main Control PCB? Yes OK
- Code: E-0651, E-1617
- Description: Process 4 Printhead 2 LED LC Data Checksum Error
- Causes: The Checksum value on the Calibration Data read from “Process 4 LED Print Head 2” is mismatched. (Calibration Data is not loaded correctly.)
- Remedy: Error Mask Mode No. 00014 LED CheckSum Err(K)L Error Mask Mode No. 00015 LED CheckSum Err(K)C Error Mask Mode No. 00016 LED CheckSum Err(K)R Error Mask Mode No. 00114 LED CheckSum Err(C)L Error Mask Mode No. 00115 LED CheckSum Err(C)C Error Mask Mode No. 00116 LED CheckSum Err(C)R Error Mask Mode No. 00214 LED CheckSum Err(M)L Error Mask Mode No. 00215 LED CheckSum Err(M)C Error Mask Mode No. 00216 LED CheckSum Err(M)R Error Mask Mode No. 00314 LED CheckSum Err(Y)L Error Mask Mode No. 00315 LED CheckSum Err(Y)C Error Mask Mode No. 00316 LED CheckSum Err(Y)R
Wiring Harness 1 All of the following connectors are surely connected. J231 on PW13522, J232 J233 on PW13523, J245/J246 between PW13522 and PW13523, J230 on PW13523, J286 on Process Unit, J211 on PW13520. No Plug the Connector. LED Printhead LED K-1 K-2 K-3 LED C-1 C-2 C-3 LED M-1 M-2 M-3 LED Y-1 Y-2 Y-3 2 Replacing relevant LED Printhead recovers the error condition. Yes OK PW13522 3 Replacing PW13522 recovers the error condition. Yes OK PW13523 4 Replacing PW13523 recovers the error condition. Yes OK Main Control PCB (PW13520) 5 Can the problem be fixed by replacing the Main Control PCB? Yes OK
- Code: E-0652, E-1618
- Description: Process 4 Printhead 3 LED LC Data Checksum Error
- Causes: The Checksum value on the Calibration Data read from “Process 4 LED Print Head 3” is mismatched. (Calibration Data is not loaded correctly.)
- Remedy: Error Mask Mode No. 00014 LED CheckSum Err(K)L Error Mask Mode No. 00015 LED CheckSum Err(K)C Error Mask Mode No. 00016 LED CheckSum Err(K)R Error Mask Mode No. 00114 LED CheckSum Err(C)L Error Mask Mode No. 00115 LED CheckSum Err(C)C Error Mask Mode No. 00116 LED CheckSum Err(C)R Error Mask Mode No. 00214 LED CheckSum Err(M)L Error Mask Mode No. 00215 LED CheckSum Err(M)C Error Mask Mode No. 00216 LED CheckSum Err(M)R Error Mask Mode No. 00314 LED CheckSum Err(Y)L Error Mask Mode No. 00315 LED CheckSum Err(Y)C Error Mask Mode No. 00316 LED CheckSum Err(Y)R
Wiring Harness 1 All of the following connectors are surely connected. J231 on PW13522, J232 J233 on PW13523, J245/J246 between PW13522 and PW13523, J230 on PW13523, J286 on Process Unit, J211 on PW13520. No Plug the Connector. LED Printhead LED K-1 K-2 K-3 LED C-1 C-2 C-3 LED M-1 M-2 M-3 LED Y-1 Y-2 Y-3 2 Replacing relevant LED Printhead recovers the error condition. Yes OK PW13522 3 Replacing PW13522 recovers the error condition. Yes OK PW13523 4 Replacing PW13523 recovers the error condition. Yes OK Main Control PCB (PW13520) 5 Can the problem be fixed by replacing the Main Control PCB? Yes OK
- Code: E-0653, E-1619
- Description: Process 4 Printhead 1 LED LC Data R/W Error
- Causes: Failed to receive Completed Status from FPGA on PW13520 for “Process 4 LED Print Head 1” after Calibration Data Read or Write Command has been sent to the FPGA.
- Remedy: Error Mask Mode No. 00017 LED R/W Err(K)L
Error Mask Mode No. 00018 LED R/W Err(K)C
Error Mask Mode No. 00019 LED R/W Err(K)R
Error Mask Mode No. 00117 LED R/W Err(C)L
Error Mask Mode No. 00118 LED R/W Err(C)C
Error Mask Mode No. 00119 LED R/W Err(C)R
Error Mask Mode No. 00217 LED R/W Err(M)L
Error Mask Mode No. 00218 LED R/W Err(M)C
Error Mask Mode No. 00219 LED R/W Err(M)R
Error Mask Mode No. 00317 LED R/W Err(Y)L
Error Mask Mode No. 00318 LED R/W Err(Y)C
Error Mask Mode No. 00319 LED R/W Err(Y)R
Wiring Harness 1 All of the following connectors are surely connected. J231 on PW13522, J232 J233 on PW13523, J245/J246 between PW13522 and PW13523, J230 on PW13523, J286 on Process Unit, J211 on PW13520. No Plug the Connector. LED Printhead LED K-1 K-2 K-3 LED C-1 C-2 C-3 LED M-1 M-2 M-3 LED Y-1 Y-2 Y-3 2 Replacing relevant LED Printhead recovers the error condition. Yes OK PW13522 3 Replacing PW13522 recovers the error condition. Yes OK PW13523 4 Replacing PW13523 recovers the error condition. Yes OK Main Control PCB (PW13520) 5 Can the problem be fixed by replacing the Main Control PCB? Yes OK
- Code: E-0654, E-1620
- Description: Process 4 Printhead 2 LED LC Data R/W Error
- Causes: Failed to receive Completed Status from FPGA on PW13520 for “Process 4 LED Print Head 2” after Calibration Data Read or Write Command has been sent to the FPGA.
- Remedy: Error Mask Mode No. 00017 LED R/W Err(K)L
Error Mask Mode No. 00018 LED R/W Err(K)C
Error Mask Mode No. 00019 LED R/W Err(K)R
Error Mask Mode No. 00117 LED R/W Err(C)L
Error Mask Mode No. 00118 LED R/W Err(C)C
Error Mask Mode No. 00119 LED R/W Err(C)R
Error Mask Mode No. 00217 LED R/W Err(M)L
Error Mask Mode No. 00218 LED R/W Err(M)C
Error Mask Mode No. 00219 LED R/W Err(M)R
Error Mask Mode No. 00317 LED R/W Err(Y)L
Error Mask Mode No. 00318 LED R/W Err(Y)C
Error Mask Mode No. 00319 LED R/W Err(Y)R
Wiring Harness 1 All of the following connectors are surely connected. J231 on PW13522, J232 J233 on PW13523, J245/J246 between PW13522 and PW13523, J230 on PW13523, J286 on Process Unit, J211 on PW13520. No Plug the Connector. LED Printhead LED K-1 K-2 K-3 LED C-1 C-2 C-3 LED M-1 M-2 M-3 LED Y-1 Y-2 Y-3 2 Replacing relevant LED Printhead recovers the error condition. Yes OK PW13522 3 Replacing PW13522 recovers the error condition. Yes OK PW13523 4 Replacing PW13523 recovers the error condition. Yes OK Main Control PCB (PW13520) 5 Can the problem be fixed by replacing the Main Control PCB? Yes OK
- Code: E-0655, E-1621
- Description: Process 4 Printhead 3 LED LC Data R/W Error
- Causes: Failed to receive Completed Status from FPGA on PW13520 for “Process 4 LED Print Head 3” after Calibration Data Read or Write Command has been sent to the FPGA.
- Remedy: Error Mask Mode No. 00017 LED R/W Err(K)L
Error Mask Mode No. 00018 LED R/W Err(K)C
Error Mask Mode No. 00019 LED R/W Err(K)R
Error Mask Mode No. 00117 LED R/W Err(C)L
Error Mask Mode No. 00118 LED R/W Err(C)C
Error Mask Mode No. 00119 LED R/W Err(C)R
Error Mask Mode No. 00217 LED R/W Err(M)L
Error Mask Mode No. 00218 LED R/W Err(M)C
Error Mask Mode No. 00219 LED R/W Err(M)R
Error Mask Mode No. 00317 LED R/W Err(Y)L
Error Mask Mode No. 00318 LED R/W Err(Y)C
Error Mask Mode No. 00319 LED R/W Err(Y)R
Wiring Harness 1 All of the following connectors are surely connected. J231 on PW13522, J232 J233 on PW13523, J245/J246 between PW13522 and PW13523, J230 on PW13523, J286 on Process Unit, J211 on PW13520. No Plug the Connector. LED Printhead LED K-1 K-2 K-3 LED C-1 C-2 C-3 LED M-1 M-2 M-3 LED Y-1 Y-2 Y-3 2 Replacing relevant LED Printhead recovers the error condition. Yes OK PW13522 3 Replacing PW13522 recovers the error condition. Yes OK PW13523 4 Replacing PW13523 recovers the error condition. Yes OK Main Control PCB (PW13520) 5 Can the problem be fixed by replacing the Main Control PCB? Yes OK
- Code: E-0700, E-1792
- Description: Paper Feed Motor Error
- Causes: The signal from FPGA on PW13555 (00519: Paper Feed Motor Status) shows ‘H’ for longer than 1 second. (“H”= abnormal condition is detected on motor driver IC)
- Remedy: Error Mask Mode No. 00504 Feed Motor Error Output Check Mode No. 00507 Feed Motor Check if “Paper Feed Motor” is possible to operate in Output Check Mode.
1. In case the Item is Inoperative. 1 The operation “Main Switch Off/On on10 minutes later” recovers the error condition. Yes Go to Case 2 Wiring Harness 2 Unplugging J575 on PW13555 recovers the error condition. Yes Check the motor harness damage. PF4 Motor (M4-4) 3 Replacing PF4 Motor (M4-4) recovers the error condition. Yes OK PW13555 4 Replacing PW13555 PCB recovers the error condition. Yes OK Main Control PCB (PW13520) 5 Replacing PW13520 PCB recovers the error condition. Yes OK
2. In case the Item is Operative. 1 Several test prints reproduces the error again No OK PF4 Motor (M4-4) 2 Replacing PF4 Motor (M4-4) recovers the error condition. Yes OK PW13555 3 Replacing PW13555 PCB recovers the error condition. Yes OK Main Control PCB (PW13520) 4 Replacing PW13520 PCB recovers the error condition. Yes OK
- Code: E-0702, E-1794
- Description: Belt 1 Motor Error
- Causes: The signal from FPGA on PW13555 (00523: Belt Motor Status) shows ‘H’ for longer than 1 second. (“H”= abnormal condition is detected on motor driver IC)
- Remedy: Error Mask Mode No. 00503 Belt Motor Error Output Check Mode No. 00506 Belt Motor Check if “Belt Motor” is possible to operate in Output Check Mode.
1. In case the Item is Inoperative. 1 The operation “Main Switch Off/On on10 minutes later” recovers the error condition. Yes Go to Case 2 Wiring Harness 2 Unplugging J568 on PW13555 recovers the error condition. Yes Check the motor harness damage. Belt Motor (M6) 3 Replacing Belt Motor (M6) recovers the error condition. Yes OK PW13555 4 Replacing PW13555 PCB recovers the error condition. Yes OK Main Control PCB (PW13520) 5 Replacing PW13520 PCB recovers the error condition. Yes OK
2. In case the Item is Operative. 1 Several test prints reproduces the error again No OK Belt Motor (M6) 2 Replacing Belt Motor (M6) recovers the error condition. Yes OK PW13555 3 Replacing PW13555 PCB recovers the error condition. Yes OK Main Control PCB (PW13520) 4 Replacing PW13520 PCB recovers the error condition. Yes OK
- Code: E-0705, E-1797
- Description: Registration Motor 1 Error
- Causes: The signal from FPGA on PW13555 (00520: Registration Motor1 Status) shows ‘H’ for longer than 1 second. (“H”= abnormal condition is detected on motor driver IC)
- Remedy: Error Mask Mode No. 00500 Regist Motor1 Error Error Mask Mode No. 00501 Regist Motor2 Error Error Mask Mode No. 00502 Regist Motor3 Error Output Check Mode No. 00500 Regist Motor1 Output Check Mode No. 00501 Regist Motor2 Output Check Mode No. 00502 Regist Motor3 Check if “Regist Motor” is possible to operate in Output Check Mode.
1. In case the Item is Inoperative. 1 The operation “Main Switch Off/On on10 minutes later” recovers the error condition. Yes Go to Case 2 Wiring Harness 2 Unplugging J563 on PW13555 recovers the error condition. Yes Check the motor harness damage. Regist Motor PF1 MTR (M4-1) PF2 MTR (M4-2) PF3 MTR (M4-3) 3 Replacing Regist Motor (M4-x) recovers the error condition. Yes OK PW13555 4 Replacing PW13555 PCB recovers the error condition. Yes OK Main Control PCB (PW13520) 5 Replacing PW13520 PCB recovers the error condition. Yes OK
2. In case the Item is Operative. 1 Several test prints reproduces the error again No OK Regist Motor PF1 MTR (M4-1) PF2 MTR (M4-2) PF3 MTR (M4-3) 2 Replacing Regist Motor (M4-x) recovers the error condition. Yes OK PW13555 3 Replacing PW13555 PCB recovers the error condition. Yes OK Main Control PCB (PW13520) 4 Replacing PW13520 PCB recovers the error condition. Yes OK
- Code: E-0706, E-1798
- Description: Registration Motor 2 Error
- Causes: The signal from FPGA on PW13555 (00521: Registration Motor2 Status) shows ‘H’ for longer than 1 second. (“H”= abnormal condition is detected on motor driver IC)
- Remedy: Error Mask Mode No. 00500 Regist Motor1 Error Error Mask Mode No. 00501 Regist Motor2 Error Error Mask Mode No. 00502 Regist Motor3 Error Output Check Mode No. 00500 Regist Motor1 Output Check Mode No. 00501 Regist Motor2 Output Check Mode No. 00502 Regist Motor3 Check if “Regist Motor” is possible to operate in Output Check Mode.
1. In case the Item is Inoperative. 1 The operation “Main Switch Off/On on10 minutes later” recovers the error condition. Yes Go to Case 2 Wiring Harness 2 Unplugging J563 on PW13555 recovers the error condition. Yes Check the motor harness damage. Regist Motor PF1 MTR (M4-1) PF2 MTR (M4-2) PF3 MTR (M4-3) 3 Replacing Regist Motor (M4-x) recovers the error condition. Yes OK PW13555 4 Replacing PW13555 PCB recovers the error condition. Yes OK Main Control PCB (PW13520) 5 Replacing PW13520 PCB recovers the error condition. Yes OK
2. In case the Item is Operative. 1 Several test prints reproduces the error again No OK Regist Motor PF1 MTR (M4-1) PF2 MTR (M4-2) PF3 MTR (M4-3) 2 Replacing Regist Motor (M4-x) recovers the error condition. Yes OK PW13555 3 Replacing PW13555 PCB recovers the error condition. Yes OK Main Control PCB (PW13520) 4 Replacing PW13520 PCB recovers the error condition. Yes OK
- Code: E-0707, E-1799
- Description: Registration Motor 3 Error
- Causes: The signal from FPGA on PW13555 (00522: Registration Motor3 Status) shows ‘H’ for longer than 1 second. (“H”= abnormal condition is detected on motor driver IC)
- Remedy: Error Mask Mode No. 00500 Regist Motor1 Error Error Mask Mode No. 00501 Regist Motor2 Error Error Mask Mode No. 00502 Regist Motor3 Error Output Check Mode No. 00500 Regist Motor1 Output Check Mode No. 00501 Regist Motor2 Output Check Mode No. 00502 Regist Motor3 Check if “Regist Motor” is possible to operate in Output Check Mode.
1. In case the Item is Inoperative. 1 The operation “Main Switch Off/On on10 minutes later” recovers the error condition. Yes Go to Case 2 Wiring Harness 2 Unplugging J563 on PW13555 recovers the error condition. Yes Check the motor harness damage. Regist Motor PF1 MTR (M4-1) PF2 MTR (M4-2) PF3 MTR (M4-3) 3 Replacing Regist Motor (M4-x) recovers the error condition. Yes OK PW13555 4 Replacing PW13555 PCB recovers the error condition. Yes OK Main Control PCB (PW13520) 5 Replacing PW13520 PCB recovers the error condition. Yes OK
2. In case the Item is Operative. 1 Several test prints reproduces the error again No OK Regist Motor PF1 MTR (M4-1) PF2 MTR (M4-2) PF3 MTR (M4-3) 2 Replacing Regist Motor (M4-x) recovers the error condition. Yes OK PW13555 3 Replacing PW13555 PCB recovers the error condition. Yes OK Main Control PCB (PW13520) 4 Replacing PW13520 PCB recovers the error condition. Yes OK
- Code: E-0712, E-1810
- Description: Transfer Roller set Motor 2 Error
- Causes: The signal from PW13555 (00511: Tr2 RollerSet Sen) does not show Set Status (H to L) or Released Status (L to H) within 10 seconds since (00512: Tr2 SeparateMotor) starts operating.
- Remedy: Error Mask Mode No. 00505 Tr2 Set MT Error Output Check Mode No. 00512 Tr2 Separate Motor Input Check Mode No. 00511 Tr2 RollerSet Sen Check if relevant “Transfer Roller Set Motor” is possible to operate in Output Check Mode.
1. In case the Item is Inoperative. Wiring Harness for Motors 1 Any of following connectors is unplugged. J563 on PW13555, J1900 on Paper Feed Unit, J901 on 2TR SET MOTOR. Yes Plug the Connector. 2Tr Set Motor (M5) 2 Replacing Tr2 Set Motor (M5) recovers the error condition. Yes OK PW13555 3 Replacing PW13555 PCB recovers the error condition. Yes OK Main Control PCB (PW13520) 4 Replacing PW13520 PCB recovers the error condition. Yes OK
2. In case the Item is Operative. Wiring Harness for Sensors 1 All of the following connectors are surely connected. J563 on PW13555, J1900 on Paper Feed Unit, J902 on 2TR SET SENSOR No Plug the Connector. Tr2 Roller Set Sensor (PH61) 2 Transfer Roller Set Sensor Signals are detected correctly. Sensor Status -Set status (H to L) -Released status (L to H) No Replace relevant Tr2 Roller Set Sensor. PW13555 3 Replacing PW13555 PCB recovers the error condition. Yes OK Main Control PCB (PW13520) 4 Replacing PW13520 PCB recovers the error condition. Yes OK
- Code: E-0721, E-1825
- Description: KTS Belt Skew Error (Left Side)
- Causes: The signal from FPGA on PW13555 (00512: Belt Skew Sensor L) shows ‘H’ for longer than 100msec.
- Remedy: Error Mask Mode No. 00506 Belt Skew Error (L) Error Mask Mode No. 00507 Belt Skew Error (R) Input Check Mode No. 00512 Belt Skew Sensor L Input Check Mode No. 00513 Belt Skew Sensor R
1. In case the Sensor works correctly. Belt Position 1 Relevant Sensor is detecting side edge of KTS Belt. Yes No Fix the Belt Position. Go to Case 2. Skew Adjustment 2 Several test prints reproduces the error condition again. Yes No Need mechanical Skew Adjustment. OK
2. In case the Sensor works incorrectly. Sensor malfunction 1 Cleaning sensor detecting point recovers the error condition. Yes OK Wiring Harness for Sensors 2 All of the following connectors are surely connected. J568 on PW13555, J1009 on Belt Unit, J1013 J1014 on Belt Skew Sensors. No Plug the Connector. KTS Belt Skew Sensor (PH57 PH58) 3 KTS Belt Skew Sensor detects correct status. “H” = Abnormal. No Replace Skew Sensor. PW13555 4 Replacing PW13555 PCB recovers the error condition. Yes OK Main Control PCB (PW13520) 5 Replacing PW13520 PCB recovers the error condition. Yes OK
- Code: E-0722, E-1826
- Description: KTS Belt Skew Error (Right Side)
- Causes: The signal from FPGA on PW13555 (00513: Belt Skew Sensor R) shows ‘H’ for longer than 100msec.
- Remedy: Error Mask Mode No. 00506 Belt Skew Error (L) Error Mask Mode No. 00507 Belt Skew Error (R) Input Check Mode No. 00512 Belt Skew Sensor L Input Check Mode No. 00513 Belt Skew Sensor R
1. In case the Sensor works correctly. Belt Position 1 Relevant Sensor is detecting side edge of KTS Belt. Yes No Fix the Belt Position. Go to Case 2. Skew Adjustment 2 Several test prints reproduces the error condition again. Yes No Need mechanical Skew Adjustment. OK
2. In case the Sensor works incorrectly. Sensor malfunction 1 Cleaning sensor detecting point recovers the error condition. Yes OK Wiring Harness for Sensors 2 All of the following connectors are surely connected. J568 on PW13555, J1009 on Belt Unit, J1013 J1014 on Belt Skew Sensors. No Plug the Connector. KTS Belt Skew Sensor (PH57 PH58) 3 KTS Belt Skew Sensor detects correct status. “H” = Abnormal. No Replace Skew Sensor. PW13555 4 Replacing PW13555 PCB recovers the error condition. Yes OK Main Control PCB (PW13520) 5 Replacing PW13520 PCB recovers the error condition. Yes OK
- Code: E-0731, E-1841
- Description: Abnormal Output of Separation Minus Charge at 2nd Transfer
- Causes: The signal from FPGA on PW13555 (00524: 2Tr Separation St(-)) shows ‘H’ for longer than 20msec.
- Remedy: Error Mask Mode No. 00703 Tr2 Sep Minus Error Error Mask Mode No. 00704 Tr2 Sep Plus Error
PW13556 1 Replacing PW13556 recovers the error condition. Yes OK
PW13555 2 Replacing PW13555 recovers the error condition. Yes OK Main Control PCB (PW13520) 3 Replacing PW13520 PCB recovers the error condition. Yes OK
- Code: E-0732, E-1842
- Description: Abnormal Output of Separation Plus Charger at 2nd Transfer
- Causes: The signal from FPGA on PW13555 (00525: 2Tr Separation St(+)) shows ‘H’ for longer than 20msec.
- Remedy: Error Mask Mode No. 00703 Tr2 Sep Minus Error Error Mask Mode No. 00704 Tr2 Sep Plus Error
PW13556 1 Replacing PW13556 recovers the error condition. Yes OK
PW13555 2 Replacing PW13555 recovers the error condition. Yes OK Main Control PCB (PW13520) 3 Replacing PW13520 PCB recovers the error condition. Yes OK
- Code: E-0733, E-1843
- Description: Standard Current Adjustment of 2nd Transfer Error
- Causes: Reference voltage for 2nd Transfer Current detection is failed to adjust to target voltage on PW13555.
- Remedy: Error Mask Mode No. 00705 Tr2 Adjust Error Backup Data Mode No. 00718 Tr2 Auto Adjustment
PW13556 1 Replacing PW13556 recovers the error condition. Yes OK PW13555 2 Replacing PW13555 recovers the error condition. Yes OK Main Control PCB (PW13520) 3 Replacing PW13520 PCB recovers the error condition. Yes OK
- Code: E-0735
- Description: Abnormal Output of Separation Charger
- Causes: Internal detection circuit for the HV of Separation Needles detects some abnormality
- Remedy: Electric continuity 1 Using a multi-meter check the electric continuity between TB_SEP (on PW13556_02) and GND. Is there an electric continuity? Yes As the high voltage seems to be leaking, check the harness, Separation Discharge Needles, and concerning parts and find the point of leaking, No Go to 2. TB_SEP connector 2 Turn off the printer, plug out the TB_SEP connector on the PW13556_02, and turn the printer back on. Does the E-0735 error appear again? Yes If the E-0735 error still appears, go to 3. No In case the E-0735 error does not appear but any other high voltage error appears, go to the troubleshooting section of indicated error. PW15556_02 Secondary Transfer PCB Assy 3 Does the error disappears if you replace the PW15556_02 PCB with another one? Yes OK No Go to 4. Other factors 4 If the E-0735 error still appears, plug out the connector TB_SEP (on PW13556_02), and print out the test pattern No.18 from the Maintenance GUI. Does the printout have any abnormal image? Yes Any high voltage has some abnormality such as leaking and causing the abnormal image. Check all high voltage items and find the abnormality. No Check the Separation Discharge Needle as it may be having some abnormality such as deformation and etc. Also please try to replace the Separation Discharge Needle with another one. And just in case, check the HV harness to the Separation Discharge Needle.
- Code: E-0900, E-2304
- Description: Fuser Low-Temp Error
- Causes: 1. The fuser temperature failed to reach 50 deg C within 6 minutes in case the fuser temperature at power on was below 50 deg C. 2. The fuser temperature failed to reach Idling Temperature (Backup Data 02000: Idle Temp) within 6 minutes since it has passed 50 deg C. 3. The fuser temperatures (Fuser Temp 1 and Fuser Temp 2) failed to reach Ready Temperature (Backup Data 02001: Ready Temp 1 / 02002: Ready Temp 2 respectively) within 6 minutes since those have passed the Idling Temperature. 4. The fuser temperature failed to fall to Ready Temperature within 6 minutes in case the fuser temperature at power on was above the Ready Temperature. 5. The fuser temperature fell down below 100 deg C while printer status is Stand By. 6. The fuser temperature fell down below 70 deg C while printer status is Warm Sleep.
- Remedy: Output Check Mode No. 00600 SSR1 (H1: Center) Output Check Mode No. 00601 SSR2 (H2: Side) Information Mode No. 00013 Detection Temp1 Information Mode No. 00014 Detection Temp2 Check if relevant “IR Lamp” is possible to operate in Output Check Mode.
1. In case the Item is Inoperative. Wiring Harness 1 Any of following connectors is unplugged. J224 on PW13520, TB1 to TB4 on SSR1/SSR2, TB101 to TB108 on AC Terminal PW14210, TB0 to TB8 on RY2. Yes Plug the Connector. Inter Lock Circuit 2 Voltage between RY2-0 and RY2-1 is 10 to 12V DC. (RY2-0 and Frame GND is 10 to 12V DC, RY2-1 and Frame GND is 0V DC) No Check Output of each DC Power Supply is OK. Check Inter Lock circuit is OK or replace PW13555 RY2 3 Voltage between RY2-4 and RY2-8 is 200V AC. No Replace RY2 IR Lamp (H1 H2) 4 Unplug the machine. Unplug IR Lamp. Read resistance between IR Lamp side by side connectors. There is readable resistance read by Multi Meter. No Replace IR Lamp. SSR1 5 Run Output Check No. 00600 SSR1. IR Lamp (H1: Center) is lighting while voltage between SSR1-3 and SSR1-4 is 24V DC. (SSR1-3 and F-GND is 24V DC, SSR1-4 and F-GND is 0V DC) No In Case SSR1-3 and SSR1-4 is 24V DC, replace SSR1. In Case SSR1-3 and F-GND is not 24V DC check DCP. In Case SSR1-4 and F-GND is not 0V DC replace PW13520. SSR2 6 Run Output Check No. 00601 SSR2. IR Lamp (H2: Side) is lighting while voltage between SSR2-3 and SSR2-4 is 24V DC. (SSR2-3 and F-GND is 24V DC, SSR2-4 and F-GND is 0V DC) No In Case SSR2-3 and SSR2-4 is 24V DC, replace SSR2. In Case SSR2-3 and F-GND is not 24V DC check DCP. In Case SSR2-4 and F-GND is not 0V DC replace PW13520. PW13555 7 Replacing PW13555 PCB recovers the error condition. Yes OK Main Control PCB (PW13520) 8 Replacing PW13520 PCB recovers the error condition. Yes OK
2. In case the Item is Operative. Wiring Harness 1 All of the following connectors are surely connected. J559 on PW13555, J700 on Fuser Unit, J707 J708 on Thermistor No Plug the Connector. Thermistor (TH1 TH2) 2 Check the detecting temperature from Information Mode No. 00013 and No. 00014. It is possible to observe the temperature rise up while IR Lamp light. No Check Thermistor mounting conditions. Or replace relevant Thermistor. PW13555 3 Replacing PW13555 PCB recovers the error condition. Yes OK Main Control PCB (PW13520) 4 Replacing PW13520 PCB recovers the error condition. Yes OK
- Code: E-0902, E-2306
- Description: Out of Web Error
- Causes: 1500 liner meter media is printed since Web Near End has been detected.
- Remedy: Information Mode No. 00607 Web End Sensor (“H” = Web End)
Sensor Detection 1 Web End Sensor is detecting “H” = Web End condition. Yes To make Web End Sensor detecting Web Remaining condition (status “L”) change and remount a new Web correctly. Sensor Actuator 2 Sensor is still detecting “H” Yes Verify the actuator for Web End Sensor is cutting Web End Sensor when assembling Web Unit correctly. (should be detecting “L” with correctly assembling condition) Wiring Harness 3 Verify Web End Sensor detects “H” while disassembling Web Unit. No Check J558 on PW13555, J700 on Fuser Unit and J709 on Web End Sensor are surely connected. Web End Sensor (PH68) 4 Sensor is still detecting “L” while disassembling Web Unit. Yes Replace Web End Sensor. (should be detecting “H” with disassembling condition) Clear / Reset 5 Clearing No. 0003 Clear Web Info in Clear/Reset Mode recovers the Error condition. Yes OK PW13555 6 Replacing PW13555 PCB recovers the error condition. Yes OK Main Control PCB (PW13520) 7 Replacing PW13520 PCB recovers the error condition. Yes OK
- Code: E-0904, E-2308
- Description: Fuser Over-Temp at Thermistor 1 Error
- Causes: 1. Thermistor 1 detects that the Fuser Temperature is over 200 deg C. 2. The signal from FPGA on PW13555 (Fuser Thermistor 1 High-temperature Abnormality) shows ‘H’ for longer than 1 second.
- Remedy: Output Check Mode No. 00600 SSR1 (H1: Center) Output Check Mode No. 00601 SSR2 (H2: Side) Information Mode No. 00013 Detection Temp1 Information Mode No. 00014 Detection Temp2 Check if relevant “IR Lamp” is possible to operate in Output Check Mode.
1. In case the Item is Inoperative. (IR Lamp lights but not turn OFF) Wiring Harness 1 Following connectors and wires are OK. J224 on PW13520, TB1 to TB4 on SSR1/SSR2, TB101 to TB108 on AC Terminal PW14210, TB0 to TB8 on RY2. No Correct SSR1 2 If IR Lamp (H1: Center) is lighting while Output Check No. 00600 SSR1 status is “Inactive”. Please check voltage between SSR1-3 and SSR1-4. (Also between SSR1-4 and F-GND.) Yes In Case SSR1-3 and SSR1-4 is 0V DC, replace SSR1. In Case SSR1-4 and F-GND is 0V DC replace PW13520 or check the wiring. SSR2 3 If IR Lamp (H2: Center) is lighting while Output Check No. 00601 SSR2 status is “Inactive”. Please check voltage between SSR2-3 and SSR2-4. (Also between SSR2-4 and F-GND.) No In Case SSR2-3 and SSR2-4 is 0V DC, replace SSR2. In Case SSR2-4 and F-GND is 0V DC replace PW13520 or check the wiring. PW13555 4 Replacing PW13555 PCB recovers the error condition. Yes OK Main Control PCB (PW13520) 5 Replacing PW13520 PCB recovers the error condition. Yes OK
2. In case the Item is Operative. Wiring Harness 1 All of the following connectors are surely connected. J559 on PW13555, J700 on Fuser Unit, J707 J708 on Thermistor No Plug the Connector. Thermistor (TH1 TH2) 2 Check the detecting temperature from Information Mode No. 00013 and No. 00014. It is possible to observe the temperature rise up while IR Lamp light. No Check Thermistor mounting conditions. Or replace relevant Thermistor. PW13555 3 Replacing PW13555 PCB recovers the error condition. Yes OK Main Control PCB (PW13520) 4 Replacing PW13520 PCB recovers the error condition. Yes OK
- Code: E-0905, E-2309
- Description: Fuser Over-Temp at Thermistor 2 Error
- Causes: 1. Thermistor 2 detects that the Fuser Temperature is over 200 deg C. 2. The signal from FPGA on PW13555 (Fuser Thermistor 2 High-temperature Abnormality) shows ‘H’ for longer than 1 second.
- Remedy: Output Check Mode No. 00600 SSR1 (H1: Center) Output Check Mode No. 00601 SSR2 (H2: Side) Information Mode No. 00013 Detection Temp1 Information Mode No. 00014 Detection Temp2 Check if relevant “IR Lamp” is possible to operate in Output Check Mode.
1. In case the Item is Inoperative. (IR Lamp lights but not turn OFF) Wiring Harness 1 Following connectors and wires are OK. J224 on PW13520, TB1 to TB4 on SSR1/SSR2, TB101 to TB108 on AC Terminal PW14210, TB0 to TB8 on RY2. No Correct SSR1 2 If IR Lamp (H1: Center) is lighting while Output Check No. 00600 SSR1 status is “Inactive”. Please check voltage between SSR1-3 and SSR1-4. (Also between SSR1-4 and F-GND.) Yes In Case SSR1-3 and SSR1-4 is 0V DC, replace SSR1. In Case SSR1-4 and F-GND is 0V DC replace PW13520 or check the wiring. SSR2 3 If IR Lamp (H2: Center) is lighting while Output Check No. 00601 SSR2 status is “Inactive”. Please check voltage between SSR2-3 and SSR2-4. (Also between SSR2-4 and F-GND.) No In Case SSR2-3 and SSR2-4 is 0V DC, replace SSR2. In Case SSR2-4 and F-GND is 0V DC replace PW13520 or check the wiring. PW13555 4 Replacing PW13555 PCB recovers the error condition. Yes OK Main Control PCB (PW13520) 5 Replacing PW13520 PCB recovers the error condition. Yes OK
2. In case the Item is Operative. Wiring Harness 1 All of the following connectors are surely connected. J559 on PW13555, J700 on Fuser Unit, J707 J708 on Thermistor No Plug the Connector. Thermistor (TH1 TH2) 2 Check the detecting temperature from Information Mode No. 00013 and No. 00014. It is possible to observe the temperature rise up while IR Lamp light. No Check Thermistor mounting conditions. Or replace relevant Thermistor. PW13555 3 Replacing PW13555 PCB recovers the error condition. Yes OK Main Control PCB (PW13520) 4 Replacing PW13520 PCB recovers the error condition. Yes OK
- Code: E-0906, E-2310
- Description: Fuser Thermostat 1 Error
- Causes: The signal from FPGA on PW13555 (00616: Thermostat 1 Status) shows ‘H’ for longer than 1 second. (Thermostat 1 Open)
- Remedy: Input Check Mode No. 00616 Thermostat Status-L (“H” = Open) Input Check Mode No. 00617 Thermostat Status-L (“H” = Open) First remove any cause(s) for Overheat (E-0904/E-2308 / E-0905/E-2304)
Wiring Harness 1 All of the following connectors are surely connected. J552 on PW13555, J700 on Fuser Unit, TBs to Thermostats. No Plug the Connector. Thermostat1 (TS1) Thermostat2 (TS2) 2 Continuity of Thermostat is OK. No Replace Thermostat. F550 on PW13555 3 J552-1 and J552-4 on PW13555 is 10 to 12V DC. No Check continuity of F555 on PW13555. PW13555 4 Replacing PW13555 PCB recovers the error condition. Yes OK Main Control PCB (PW13520) 5 Replacing PW13520 PCB recovers the error condition. Yes OK
- Code: E-0907, E-2311
- Description: Fuser Thermostat 2 Error
- Causes: The signal from FPGA on PW13555 (00617: Thermostat 2 Status) shows ‘H’ for longer than 1 second. (Thermostat 2 Open)
- Remedy: nput Check Mode No. 00616 Thermostat Status-L (“H” = Open) Input Check Mode No. 00617 Thermostat Status-L (“H” = Open) First remove any cause(s) for Overheat (E-0904/E-2308 / E-0905/E-2304)
Wiring Harness 1 All of the following connectors are surely connected. J552 on PW13555, J700 on Fuser Unit, TBs to Thermostats. No Plug the Connector. Thermostat1 (TS1) Thermostat2 (TS2) 2 Continuity of Thermostat is OK. No Replace Thermostat. F550 on PW13555 3 J552-1 and J552-4 on PW13555 is 10 to 12V DC. No Check continuity of F555 on PW13555. PW13555 4 Replacing PW13555 PCB recovers the error condition. Yes OK Main Control PCB (PW13520) 5 Replacing PW13520 PCB recovers the error condition. Yes OK
- Code: E-0920, E-2336
- Description: Fuser Motor Error
- Causes: The signal from FPGA on PW13555 (00613: Fuser Motor Status) shows ‘H’ for longer than 1 second. (“H”= abnormal condition is detected on motor driver IC)
- Remedy: Error Mask Mode No. 00602 Fuser Motor Error Output Check Mode No. 00602 Fuser Motor Check if “Fuser Motor” is possible to operate in Output Check Mode.
1. In case the Item is Inoperative. 1 The operation “Main Switch Off/On on10 minutes later” recovers the error condition. Yes Go to Case 2 Wiring Harness 2 Unplugging J557 on PW13555 recovers the error condition. Yes Check the motor harness damage. Fuser Motor (M3) 3 Replacing Fuser Motor (M3) recovers the error condition. Yes OK PW13555 4 Replacing PW13555 PCB recovers the error condition. Yes OK Main Control PCB (PW13520) 5 Replacing PW13520 PCB recovers the error condition. Yes OK
2. In case the Item is Operative. 1 Several test prints reproduces the error again No OK Fuser Motor (M3) 2 Replacing Fuser Motor (M3) recovers the error condition. Yes OK PW13555 3 Replacing PW13555 PCB recovers the error condition. Yes OK Main Control PCB (PW13520) 4 Replacing PW13520 PCB recovers the error condition. Yes OK
- Code: E-0930, E-2352
- Description: Fuser Paper Feed Tension Error
- Causes: The signal from FPGA on PW13555 (00618: Fuser Tension Error) shows ‘H’ for longer than 1 second.
- Remedy: Error Mask Mode No. 00604 Tension Error Input Check Mode No. 00618 Tension Error Status
Wiring Harness 1 All of the following connectors are surely connected. J559 on PW13555, J700 on Fuser Unit, J704 on Load Cell. No Plug the Connector. Load Cell 2 Replacing PW13555 PCB recovers the error condition. Yes OK PW13555 3 Replacing PW13555 PCB recovers the error condition. Yes OK Main Control PCB (PW13520) 4 Replacing PW13520 PCB recovers the error condition. Yes OK
- Code: E-0A03, E-2563
- Description: Flash Memory Error
- Causes: Failed to write a data to the flash memory on PW13520.
- Remedy: Error Mask Mode No. 00701 Flash Memory Error
Main Control PCB (PW13520) 1 Replacing PW13520 PCB recovers the error condition. Yes OK
- Code: E-0A04, E-2564
- Description: High Voltage Board 1 Communication Error
- Causes: Failed to receive Completed Status from FPGA on PW13555 after “High Voltage Control Data” Read or Write Command has been sent to the “High Voltage Section on PW13555”.
- Remedy: Error Mask Mode No. 00706 HV Bord1 Error
Wiring Harness 1 Following connectors are surely connected. J214 on PW13520 and J567 on PW13555 No Plug the Connector. PW13555 2 Replacing PW13555 PCB recovers the error condition. Yes OK Main Control PCB (PW13520) 3 Replacing PW13520 PCB recovers the error condition. Yes OK
- Code: E-0A05, E-2565
- Description: High Voltage Board 2 Communication Error
- Causes: Failed to receive Completed Status from FPGA on PW13555 after “High Voltage Control Data” Read or Write Command has been sent to “PW13556 High Voltage Board 2”.
- Remedy: Error Mask Mode No. 00707 HV Bord2 Error
Wiring Harness 1 Following connectors are surely connected. J573 on PW13555, J561 on PW13556, J214 on PW13520 and J567 on PW13555 No Plug the Connector. PW13556 2 Replacing PW13556 PCB recovers the error condition. Yes OK PW13555 3 Replacing PW13555 PCB recovers the error condition. Yes OK Main Control PCB (PW13520) 4 Replacing PW13520 PCB recovers the error condition. Yes OK
- Code: E-0A41, E-2625
- Description: KNC1 Error
- Causes: KNC1 Error occurs.
- Remedy: Wiring Harness 1 Following connectors are surely connected. J267 on PW13551 and J215 on PW13520 No Plug the Connector. PW13551 2 Replacing PW13551 PCB recovers the error condition. Yes OK Main Control PCB (PW13520) 3 Replacing PW13520 PCB recovers the error condition. Yes OK
- Code: E-0A42, E-2626
- Description: KNC2 Error
- Causes: KNC2 Error occurs.
- Remedy: Wiring Harness 1 Following connectors are surely connected. J267 on PW13551 and J215 on PW13520 No Plug the Connector. PW13551 2 Replacing PW13551 PCB recovers the error condition. Yes OK Main Control PCB (PW13520) 3 Replacing PW13520 PCB recovers the error condition. Yes OK
- Code: E-0A43, E-2627
- Description: KNC3 Error
- Causes: KNC3 Error occurs.
- Remedy: Wiring Harness 1 Following connectors are surely connected. J267 on PW13551 and J215 on PW13520 No Plug the Connector. PW13551 2 Replacing PW13551 PCB recovers the error condition. Yes OK Main Control PCB (PW13520) 3 Replacing PW13520 PCB recovers the error condition. Yes OK
- Code: E-0A44, E-2628
- Description: KNC4 Error
- Causes: KNC4 Error occurs.
- Remedy: Wiring Harness 1 Following connectors are surely connected. J267 on PW13551 and J215 on PW13520 No Plug the Connector. PW13551 2 Replacing PW13551 PCB recovers the error condition. Yes OK Main Control PCB (PW13520) 3 Replacing PW13520 PCB recovers the error condition. Yes OK
- Code: E-0A51, E-2641
- Description: High Voltage Board Error (Abnormal Transformer 1)
- Causes: The signal from FPGA on PW13555 (00706: Transformer 1 on PW13555 Abnormal ) shows ‘H’ for longer than 20msec.
- Remedy: Error Mask Mode No. 00708 Tranceformer1 Error Error Mask Mode No. 00709 Tranceformer2 Error
Wiring Harness 1 Following connectors are surely connected. J214 on PW13520 and J567 on PW13555 No Plug the Connector. PW13555 2 Replacing PW13555 PCB recovers the error condition. Yes OK Main Control PCB (PW13520) 3 Replacing PW13520 PCB recovers the error condition. Yes OK
- Code: E-0A52, E-2642
- Description: High Voltage Board Error (Abnormal Transformer 2)
- Causes: The signal from FPGA on PW13555 (00707: Transformer 2 on PW13555 Abnormal ) shows ‘H’ for longer than 20msec.
- Remedy: Error Mask Mode No. 00708 Tranceformer1 Error Error Mask Mode No. 00709 Tranceformer2 Error
Wiring Harness 1 Following connectors are surely connected. J214 on PW13520 and J567 on PW13555 No Plug the Connector. PW13555 2 Replacing PW13555 PCB recovers the error condition. Yes OK Main Control PCB (PW13520) 3 Replacing PW13520 PCB recovers the error condition. Yes OK
- Code: E-0C01, E-3073
- Description: Density Sensor 1 Adjustment Error
- Causes: The Density Sensor Calibration for Focus detection or Density detection failed to reach to the Target Sensor Value even after Density Sensor Current adjustment is attempted 6 times.
- Remedy: Error Mask Mode No. 00710 DensitySensor1 Error Error Mask Mode No. 00711 DensitySensor2 Error Error Mask Mode No. 00712 DensitySensor3 Error Error Mask Mode No. 00713 DensitySensor4 Error Error Mask Mode No. 00714 DensitySensor5 Error
Density Sensors 1 Cleaning density sensors recovers the error condition. Yes OK Wiring Harness for Sensors 2 All of the following connectors are surely connected. J570 on PW13555, J1000 on Belt Unit, J1021 for hookup, J1001 J1002 J1003 J1004 J1006 for sensors. No Plug the Connector. Density Sensors 3 Replacing density sensor recovers the error condition. Yes OK PW13555 4 Replacing PW13555 recovers the error condition. Yes OK Main Control PCB (PW13520) 5 Replacing PW13520 PCB recovers the error condition. Yes OK
- Code: E-0C02, E-3074
- Description: Density Sensor 2 Adjustment Error
- Causes: The Density Sensor Calibration for Focus detection or Density detection failed to reach to the Target Sensor Value even after Density Sensor Current adjustment is attempted 6 times.
- Remedy: Error Mask Mode No. 00710 DensitySensor1 Error Error Mask Mode No. 00711 DensitySensor2 Error Error Mask Mode No. 00712 DensitySensor3 Error Error Mask Mode No. 00713 DensitySensor4 Error Error Mask Mode No. 00714 DensitySensor5 Error
Density Sensors 1 Cleaning density sensors recovers the error condition. Yes OK Wiring Harness for Sensors 2 All of the following connectors are surely connected. J570 on PW13555, J1000 on Belt Unit, J1021 for hookup, J1001 J1002 J1003 J1004 J1006 for sensors. No Plug the Connector. Density Sensors 3 Replacing density sensor recovers the error condition. Yes OK PW13555 4 Replacing PW13555 recovers the error condition. Yes OK Main Control PCB (PW13520) 5 Replacing PW13520 PCB recovers the error condition. Yes OK
- Code: E-0C03, E-3075
- Description: Density Sensor 3 Adjustment Error
- Causes: The Density Sensor Calibration for Focus detection or Density detection failed to reach to the Target Sensor Value even after Density Sensor Current adjustment is attempted 6 times.
- Remedy: Error Mask Mode No. 00710 DensitySensor1 Error Error Mask Mode No. 00711 DensitySensor2 Error Error Mask Mode No. 00712 DensitySensor3 Error Error Mask Mode No. 00713 DensitySensor4 Error Error Mask Mode No. 00714 DensitySensor5 Error
Density Sensors 1 Cleaning density sensors recovers the error condition. Yes OK Wiring Harness for Sensors 2 All of the following connectors are surely connected. J570 on PW13555, J1000 on Belt Unit, J1021 for hookup, J1001 J1002 J1003 J1004 J1006 for sensors. No Plug the Connector. Density Sensors 3 Replacing density sensor recovers the error condition. Yes OK PW13555 4 Replacing PW13555 recovers the error condition. Yes OK Main Control PCB (PW13520) 5 Replacing PW13520 PCB recovers the error condition. Yes OK
- Code: E-0C04, E-3076
- Description: Density Sensor 4 Adjustment Error
- Causes: The Density Sensor Calibration for Focus detection or Density detection failed to reach to the Target Sensor Value even after Density Sensor Current adjustment is attempted 6 times.
- Remedy: Error Mask Mode No. 00710 DensitySensor1 Error Error Mask Mode No. 00711 DensitySensor2 Error Error Mask Mode No. 00712 DensitySensor3 Error Error Mask Mode No. 00713 DensitySensor4 Error Error Mask Mode No. 00714 DensitySensor5 Error
Density Sensors 1 Cleaning density sensors recovers the error condition. Yes OK Wiring Harness for Sensors 2 All of the following connectors are surely connected. J570 on PW13555, J1000 on Belt Unit, J1021 for hookup, J1001 J1002 J1003 J1004 J1006 for sensors. No Plug the Connector. Density Sensors 3 Replacing density sensor recovers the error condition. Yes OK PW13555 4 Replacing PW13555 recovers the error condition. Yes OK Main Control PCB (PW13520) 5 Replacing PW13520 PCB recovers the error condition. Yes OK
- Code: E-0C05, E-3077
- Description: Density Sensor 5 Adjustment Error
- Causes: The Density Sensor Calibration for Focus detection or Density detection failed to reach to the Target Sensor Value even after Density Sensor Current adjustment is attempted 6 times.
- Remedy: Error Mask Mode No. 00710 DensitySensor1 Error Error Mask Mode No. 00711 DensitySensor2 Error Error Mask Mode No. 00712 DensitySensor3 Error Error Mask Mode No. 00713 DensitySensor4 Error Error Mask Mode No. 00714 DensitySensor5 Error
Density Sensors 1 Cleaning density sensors recovers the error condition. Yes OK Wiring Harness for Sensors 2 All of the following connectors are surely connected. J570 on PW13555, J1000 on Belt Unit, J1021 for hookup, J1001 J1002 J1003 J1004 J1006 for sensors. No Plug the Connector. Density Sensors 3 Replacing density sensor recovers the error condition. Yes OK PW13555 4 Replacing PW13555 recovers the error condition. Yes OK Main Control PCB (PW13520) 5 Replacing PW13520 PCB recovers the error condition. Yes OK
- Code: E-0D01, E-3329
- Description: Cooling Fan 1 Error
- Causes: The signal from FPGA on PW13555 (00530: Cooling Fan1 Status) does not change the status (no H/L Pulse) for longer than 1second while activating the Left Door Cooling Fan (00517: Cooling Fan 1).
- Remedy: Error Mask Mode No. 00509 Cooling Fan 1 Error Output Check Mode No. 00517 Cooling Fan 1 Input Check Mode No. 00530 Cooling Fan 1 Status (“H/L Pulse” = Operating) Check if “Cooling Fan 1” is possible to operate in Output Check Mode.
1. In case the Item is Inoperative. Wiring Harness 1 Following connectors are surely connected. J576 on PW13555, J492 J428 on Left Door FAN8 FAN9 FAN10 FAN11 FAN12 to Left Door FAN. No Plug the Connector. Left Door FAN (FM8-1 FM8-2 FM8-3 FM8-4 FM8-5) 2 Replacing Left Door FAN recovers the error condition. Yes OK Flat Cable 3 Flat Cable between PW13520 (J214) and PW13555 (J567) is unplugged. Yes Plug the Flat Cable. PW13555 4 Replacing PW13555 PCB recovers the error condition. Yes OK Main Control PCB (PW13520) 5 Replacing PW13520 PCB recovers the error condition. Yes OK
2. In case the Item is Operative. Wiring Harness 1 Following connectors are surely connected. J576 on PW13555, J492 J428 on Left Door FAN8 FAN9 FAN10 FAN11 FAN12 to Left Door FAN. No Plug the Connector. Left Door FAN (FM8-1 FM8-2 FM8-3 FM8-4 FM8-5) 2 Replacing Left Door FAN recovers the error condition. Yes OK Flat Cable 3 Flat Cable between PW13520 (J214) and PW13555 (J567) is surely connected. No Plug the Flat Cable. PW13555 4 Replacing PW13555 PCB recovers the error condition. Yes OK Main Control PCB (PW13520) 5 Replacing PW13520 PCB recovers the error condition. Yes OK
- Code: E-0D05, E-3333
- Description: DCP Cooling Fan 1 Error
- Causes: The signal from FPGA on PW13555 (DCP Cooling Fan Status) does not change the status (no H/L Pulse) for longer than 1second.
- Remedy: Error Mask Mode No. 00718 DCP Cooling Fan Error
Wiring Harness 1 Following connectors are surely connected. J578 on PW13555, J421 J420 on DCP Cooling FAN. No Plug the Connector. DCP Cooling FAN (FM5) 2 Replacing DCP Cooling FAN recovers the error condition. Yes OK Flat Cable 3 Flat Cable between PW13520 (J214) and PW13555 (J567) is unplugged. Yes Plug the Flat Cable. PW13555 4 Replacing PW13555 PCB recovers the error condition. Yes OK Main Control PCB (PW13520) 5 Replacing PW13520 PCB recovers the error condition. Yes OK
- Code: E-0D09, E-3337
- Description: Fuser Blower 1 Error
- Causes: The signal from FPGA onPW13555 (00614: Fuser Fan Status) does not change the status (no H/L Pulse) for longer than 1 second while activating the Fuser Cooling Fan (00606: Fuser Cooling Fan).
- Remedy: Error Mask Mode No. 00603 Fuser Fan Error1 Output Check Mode No. 00606 Fuser Cooling Fan Input Check Mode No. 00614 Fuser Fan Status (“H/L Pulse” = Operating)
Wiring Harness 1 Following connectors are surely connected. J557 on PW13555, J701 on Fuser Unit J711 on Fuser Fan 1 No Plug the Connector. Fuser Fan 1 (FM1) 2 Replacing Fuser Fan 1 recovers the error condition. Yes OK Flat Cable 3 Flat Cable between PW13520 (J214) and PW13555 (J567) is unplugged. Yes Plug the Flat Cable. PW13555 4 Replacing PW13555 PCB recovers the error condition. Yes OK Main Control PCB (PW13520) 5 Replacing PW13520 PCB recovers the error condition. Yes OK
- Code: E-0D0B, E-3339
- Description: Paper Adsorption Fan Error
- Causes: The signal from FPGA (00702: Adsorption Fan Status) does not change the status (no H/L Pulse) for longer than 1 second while activating the Paper Adsorption Fan (00516: Adsorption Fan).
- Remedy: Error Mask Mode No. 00715 Adsorption Fan Error Output Check Mode No. 00516 Adsorption Fan Input Check Mode No. 00702 Adsorption Fan Status (“H/L Pulse” = Operating)
Wiring Harness 1 Following connectors are surely connected. J556 on PW13555, FAN5 on 2TR FAN No Plug the Connector. 2TR FAN (FM3) 2 Replacing 2TR FAN recovers the error condition. Yes OK Flat Cable 3 Flat Cable between PW13520 (J214) and PW13555 (J567) is unplugged. Yes Plug the Flat Cable. PW13555 4 Replacing PW13555 PCB recovers the error condition. Yes OK Main Control PCB (PW13520) 5 Replacing PW13520 PCB recovers the error condition. Yes OK
- Code: J-00000002, J-00000004
- Description: J-00000002 Jam at Paper Deck 1 J-00000004 Jam at Paper Deck 2 J-00000008 Jam at Paper Deck 3 J-00000010 Jam at Paper Deck 4
- Causes: Input Check Mode No. 00400 Roll1 Pickup Sensor (“H” = Detected) Input Check Mode No. 00401 Roll2 Pickup Sensor (“H” = Detected) Input Check Mode No. 00402 Roll3 Pickup Sensor (“H” = Detected) Input Check Mode No. 00403 Roll4 Pickup Sensor (“H” = Detected)
- Remedy: 1 Have you removed all jammed sheets in the media path? No Clear the media path. Status 2 Sensor status is detected correctly. “H” = Paper Detected “L” =Paper Absence Yes OK Sensor 3 Replacing relevant sensor recovers Jam Status. Deck1 Roll1 Set Sensor (PH74) Deck1 Roll2 Set Sensor (PH75) Deck2 Roll1 Set Sensor (PH80) Deck2 Roll2 Set Sensor (PH81) Yes OK PW13555 4 Replacing PW13555 recovers Jam Status. Yes OK Main Control PCB (PW13520) 5 Replacing PW13520 PCB recovers Jam Status. Yes OK
- Code: J-00000008, J-00000010
- Description: J-00000002 Jam at Paper Deck 1 J-00000004 Jam at Paper Deck 2 J-00000008 Jam at Paper Deck 3 J-00000010 Jam at Paper Deck 4
- Causes: Input Check Mode No. 00400 Roll1 Pickup Sensor (“H” = Detected) Input Check Mode No. 00401 Roll2 Pickup Sensor (“H” = Detected) Input Check Mode No. 00402 Roll3 Pickup Sensor (“H” = Detected) Input Check Mode No. 00403 Roll4 Pickup Sensor (“H” = Detected)
- Remedy: 1 Have you removed all jammed sheets in the media path? No Clear the media path. Status 2 Sensor status is detected correctly. “H” = Paper Detected “L” =Paper Absence Yes OK Sensor 3 Replacing relevant sensor recovers Jam Status. Deck1 Roll1 Set Sensor (PH74) Deck1 Roll2 Set Sensor (PH75) Deck2 Roll1 Set Sensor (PH80) Deck2 Roll2 Set Sensor (PH81) Yes OK PW13555 4 Replacing PW13555 recovers Jam Status. Yes OK Main Control PCB (PW13520) 5 Replacing PW13520 PCB recovers Jam Status. Yes OK
- Code: J-00000200
- Description: Registration Part Jam
- Causes: Input Check Mode No. 00503 Regist Sensor 1 (“H” = Detected) Input Check Mode No. 00504 Regist Sensor 2 (“H” = Detected) Input Check Mode No. 00505 Regist Sensor 3 (“H” = Detected)
- Remedy: 1 Have you removed all jammed sheets in the media path? No Clear the media path. Status 2 Sensor status is detected correctly. “H” = Paper Detected “L” =Paper Absence Yes OK Sensor 3 Replacing relevant sensor recovers Jam Status. Regist 1 Sensor (PH63) Regist 2 Sensor (PH64) Regist 3 Sensor (PH65) Yes OK PW13555 4 Replacing PW13555 recovers Jam Status. Yes OK Main Control PCB (PW13520) 5 Replacing PW13520 PCB recovers Jam Status. Yes OK
- Code: J-00000400
- Description: Separation Part (Unit) Jam
- Causes: Input Check Mode No. 00506 Separation Sensor (“H” = Detected)
- Remedy: 1 Have you removed all jammed sheets in the media path? No Clear the media path. Status 2 Sensor status is detected correctly. “H” = Paper Detected “L” =Paper Absence Yes OK Sensor 3 Replacing relevant sensor recovers Jam Status. 2TR Sep Sensor (PH72) Yes OK PW13555 4 Replacing PW13555 recovers Jam Status. Yes OK Main Control PCB (PW13520) 5 Replacing PW13520 PCB recovers Jam Status. Yes OK
- Code: J-01000000
- Description: Fuser Unit – Exit Part (Lower Rear) Jam
- Causes:
- Remedy: 1 Have you removed all jammed sheets in the media path? No Clear the media path. Encoder 2 Insert a sheet into the media path. Does the pulse encoder wheel for Exit Pulse Sensor (PH88) rotate with the sheet’s surface? No Check the wheel’s smooth motion. Sensor 3 Replacing relevant sensor recovers Jam Status. Exit Pulse Sensor (PH88) Yes OK PW13555 4 Replacing PW13555 recovers Jam Status. Yes OK Main Control PCB (PW13520) 5 Replacing PW13520 PCB recovers Jam Status. Yes OK
- Code: J-02000000
- Description: Fuser Unit – Exit Part Jam
- Causes: Input Check Mode No. 00600 Exit Sensor 1 (“H” = Detected)
- Remedy: 1 Have you removed all jammed sheets in the media path? No Clear the media path. Status 2 Sensor status is detected correctly. “H” = Paper Detected “L” =Paper Absence Yes OK No Check the actuator’s smooth motion. Sensor 3 Replacing relevant sensor recovers Jam Status. Exit Sensor (PH67) Yes OK PW13555 4 Replacing PW13555 recovers Jam Status. Yes OK Main Control PCB (PW13520) 5 Replacing PW13520 PCB recovers Jam Status. Yes OK
- Code: J-04000000
- Description: Exit Part (Top Front) Jam
- Causes: Input Check Mode No. 00603 Upper Exit Encoder (“H” = Detected)
- Remedy: 1 Have you removed all jammed sheets in the media path? No Clear the media path. Status 2 Sensor status is detected correctly. “H” = Paper Detected “L” =Paper Absence Yes OK Sensor 3 Replacing relevant sensor recovers Jam Status. Upper Exit Pulse Sensor (PH89) Yes OK PW13555 4 Replacing PW13555 recovers Jam Status. Yes OK Main Control PCB (PW13520) 5 Replacing PW13520 PCB recovers Jam Status. Yes OK
- Code: J-08000000
- Description: Exit Part (Upper Rear) Jam
- Causes: Input Check Mode No. 00601 Exit Sensor 2 (“H” = Detected)
- Remedy: 1 Have you removed all jammed sheets in the media path? No Clear the media path. Status 2 Sensor status is detected correctly. “H” = Paper Detected “L” =Paper Absence Yes OK No Check the actuator’s smooth motion. Sensor 3 Replacing relevant sensor recovers Jam Status. Upper Exit Sensor (PH91) Yes OK PW13555 4 Replacing PW13555 recovers Jam Status. Yes OK Main Control PCB (PW13520) 5 Replacing PW13520 PCB recovers Jam Status. Yes OK
- Code: n01
- Description: Toner Empty
- Causes: Input Check Mode No. 00008 Dev Toner Sensor:K (“H” = Detected “L” = No Toner) Input Check Mode No. 00108 Dev Toner Sensor:C (“H” = Detected “L” = No Toner) Input Check Mode No. 00208 Dev Toner Sensor:M (“H” = Detected “L” = No Toner) Input Check Mode No. 00308 Dev Toner Sensor:Y (“H” = Detected “L” = No Toner) Input Check Mode No. 00009 Bottle Toner Sensor:K (“H” = Detected “L” = No Toner) Input Check Mode No. 00109 Bottle Toner Sensor:C (“H” = Detected “L” = No Toner) Input Check Mode No. 00209 Bottle Toner Sensor:M (“H” = Detected “L” = No Toner) Input Check Mode No. 00309 Bottle Toner Sensor:Y (“H” = Detected “L” = No Toner)
- Remedy: Toner Cartridge 1 Is the seal on the Toner Cartridge removed? Does the supply hole on the Toner Cartridge come downward? No Remove the seal. Turn the bottle down properly. Main Control PCB (PW13520) 2 Can the problem be fixed by replacing the Main Control PCB? Yes OK
- Code: n02
- Description: Roll Empty
- Causes: Input Check Mode No. 00404 Roll1 Remain Sensor (“Pulse” = Disc is Moving) Input Check Mode No. 00405 Roll2 Remain Sensor (“Pulse” = Disc is Moving) Input Check Mode No. 00406 Roll3 Remain Sensor (“Pulse” = Disc is Moving) Input Check Mode No. 00407 Roll4 Remain Sensor (“Pulse” = Disc is Moving)
- Remedy: Roll Media Spool 1 Is the roll media set on the spool correctly? Is the spool loaded to the machine correctly? No Set it correctly. Main Control PCB (PW13520) 2 Can the problem be fixed by replacing the Main Control PCB? Yes OK
- Code: n03
- Description: Waste Toner Full
- Causes: Input Check Mode No. 00700 Waste Toner Full (“H” = Toner Full)
- Remedy: Waste Toner Box 1 Is the Waste Toner Box filled with the toner? Is it set correctly? Yes Replace Waste Toner Box. Reseat it. Main Control PCB (PW13520) 2 Can the problem be fixed by replacing the Main Control PCB? Yes OK
- Code: U-00000002
- Description: Deck 1 Open
- Causes: Input Check Mode No. 00411 Deck1 Status (“H” = Open
- Remedy: Status 1 Deck1 Status is detected correctly. “H” = Deck Open / “L” = Deck Closed Yes OK Deck Switch Upper SW10-1 2 Voltage between SW10-1 Tub1 and Frame-GND is 5V DC when Deck is Opened. Voltage between SW10-1 Tub1 and Frame-GND is 0V DC when Deck is Closed. Voltage between SW10-1 Tub3 and Frame-GND is always 0V DC. No In Case Status detection is still incorrect replace SW10-1. PW13555 3 Voltage between J565-25 and Frame- GND is 5V DC when Deck is Opened. Voltage between J565-25 and Frame- GND is 0V DC when Deck is Closed. Voltage between J565-26 and Frame- GND is always 0V DC. Yes In Case Status detection is still incorrect replace PW13555 PW13555 4 Replacing PW13555 PCB recovers the error condition. Yes OK Main Control PCB (PW13520) 5 Replacing PW13520 PCB recovers the error condition. Yes OK
- Code: U-00000004
- Description: Deck 2 Open
- Causes: Input Check Mode No. 00412 Deck1 Status (“H” = Open)
- Remedy: Status 1 Deck2 Status is detected correctly. “H” = Deck Open / “L” = Deck Closed Yes OK Deck Switch Upper SW10-2 2 Voltage between SW10-2 Tub1 and Frame-GND is 5V DC when Deck is Opened. Voltage between SW10-2 Tub1 and Frame-GND is 0V DC when Deck is Closed. Voltage between SW10-2 Tub3 and Frame-GND is always 0V DC. No In Case Status detection is still incorrect replace SW10-2. PW13555 3 Voltage between J565-27 and Frame- GND is 5V DC when Deck is Opened. Voltage between J565-27 and Frame- GND is 0V DC when Deck is Closed. Voltage between J565-28 and Frame- GND is always 0V DC. Yes In Case Status detection is still incorrect replace PW13555 PW13555 4 Replacing PW13555 PCB recovers Door Status. Yes OK Main Control PCB (PW13520) 5 Replacing PW13520 PCB recovers Door Status. Yes OK
- Code: U-00000400
- Description: Fuser Cover Open
- Causes: Input Check Mode No. 00609 Fuser Cover STS-R (“H” = Open) Input Check Mode No. 00612 Fuser Left Cover (“H” = Open)
- Remedy: Status 1 Fuser Cover Status is detected correctly. “H” = Cover Open / “L” = Cover Closed Yes OK Fuser Exit Switch (L) SW2 Fuser Exit Switch (R) SW3 2 Replacing SW2 or SW3 recovers door status. Yes OK PW13555 3 Replacing PW13555 recovers Door Status. Yes OK Main Control PCB (PW13520) 4 Replacing PW13520 PCB recovers Door Status. Yes OK
- Code: U-00000800
- Description: Paper Exit Door Open
- Causes: Input Check Mode No. 00610 Upper Exit Status1 (“H” = Open) Input Check Mode No. 00611 Upper Exit Status2 (“H” = Open)
- Remedy: Status 1 Paper Exit Door Status is detected correctly. “H” = Door Open / “L” = Door Closed Yes OK Upper Exit Switch (L) SW7 Upper Exit Switch (R) SW8 2 Replacing SW7 or SW8 recovers door status. Yes OK PW13555 3 Replacing PW13555 recovers Door Status. Yes OK Main Control PCB (PW13520) 4 Replacing PW13520 PCB recovers Door Status. Yes OK
- Code: U-00002000
- Description: Left Side Cover Open
- Causes: Input Check Mode No. 00518 Left Cover Status (“H” = Open)
- Remedy: Status 1 Left Cover Status is detected correctly. “H” = Cover Open / “L” = Cover Closed Yes OK Left Door Switch SW5 2 Replacing SW5 recovers door status. Yes OK PW13555 3 Replacing PW13555 recovers Door Status. Yes OK Main Control PCB (PW13520) 4 Replacing PW13520 PCB recovers Door Status. Yes OK
- Code: U-00020000
- Description: Cutter Cover Open
- Causes: Input Check Mode No. 00516 Cutter Cover L (“H” = Open)
- Remedy: Status 1 Cutter Cover L Status is detected correctly. “H” = Cover Open / “L” = Cover Closed Yes OK Cutter Cover SW6 2 Replacing SW6 recovers door status. Yes OK PW13555 3 Replacing PW13555 recovers Door Status. Yes OK Main Control PCB (PW13520) 4 Replacing PW13520 PCB recovers Door Status. Yes OK
- Code: U-01000000, U-02000000
- Description: U-01000000 Process Unit 1 Open U-02000000 Process Unit 2 Open U-04000000 Process Unit 3 Open U-08000000 Process Unit 4 Open
- Causes: Input Check Mode No. 00018 Process Unit Status:K (“H” = Open) Input Check Mode No. 00118 Process Unit Status:C (“H” = Open) Input Check Mode No. 00218 Process Unit Status:M (“H” = Open) Input Check Mode No. 00318 Process Unit Status:Y (“H” = Open)
- Remedy: Process Unit Unlock 1 This Status is indicated when Process Unit is Unlocked (Process Unit is pulled out) while other conditions are normal. Closing and Locking Process unit by screws recovers Unit Open Status. Yes OK <Note> When following Connectors were unplugged E-0310 Out of Process 1 Developer Error will be indicated. J286A, J230A, J240A, J320A. E-0310 Out of Process 1 Developer Error (J286A, J230A, J240A, J320A) E-0410 Out of Process 2 Developer Error (J286B, J230B, J240B, J320B) E-0510 Out of Process 3 Developer Error (J286C, J230C, J240C, J320C) E-0610 Out of Process 4 Developer Error (J286D, J230D, J240D, J320D)
- Code: U-04000000, U-08000000
- Description: U-01000000 Process Unit 1 Open U-02000000 Process Unit 2 Open U-04000000 Process Unit 3 Open U-08000000 Process Unit 4 Open
- Causes: Input Check Mode No. 00018 Process Unit Status:K (“H” = Open) Input Check Mode No. 00118 Process Unit Status:C (“H” = Open) Input Check Mode No. 00218 Process Unit Status:M (“H” = Open) Input Check Mode No. 00318 Process Unit Status:Y (“H” = Open)
- Remedy: Process Unit Unlock 1 This Status is indicated when Process Unit is Unlocked (Process Unit is pulled out) while other conditions are normal. Closing and Locking Process unit by screws recovers Unit Open Status. Yes OK <Note> When following Connectors were unplugged E-0310 Out of Process 1 Developer Error will be indicated. J286A, J230A, J240A, J320A. E-0310 Out of Process 1 Developer Error (J286A, J230A, J240A, J320A) E-0410 Out of Process 2 Developer Error (J286B, J230B, J240B, J320B) E-0510 Out of Process 3 Developer Error (J286C, J230C, J240C, J320C) E-0610 Out of Process 4 Developer Error (J286D, J230D, J240D, J320D)
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