HP M225 error codes with quick guide
– Compatible Printer model: HP M225
– HP M225 Error Codes with instructions guide:
HP LaserJet Pro MFP M225
- Code: 13.0000
- Display: 13.0000
- Description: Paper jam
- Remedy:
- Code: 20.0000
- Display: 20.0000
- Description: Memory out
- Remedy:
- Code: 21.0000
- Display: 21.0000
- Description: Page misfeed or mispick
- Remedy:
- Code: 41.2000
- Display: 41.2000
- Description: Beam detect malfunction
- Remedy:
- Code: 41.3000
- Display: 41.3000
- Description: Unexpected size
- Remedy:
- Code: 49
- Display: 49 Error
- Description: The product has experienced a firmware error.
- Remedy: 1. Press the power button to turn the product off. 2. If a surge protector is being used, remove it. Plug the power cord directly into a wall outlet. 3. Wait at least 30 seconds, turn the product on, and then wait for the product to initialize. 4. If the error persists, disconnect and then reconnect the FFCs and the connectors on the formatter PCA. 5. If the error persists, replace the formatter PCA.
- Code: 50.0000
- Display: 50.0000
- Description: Fuser error
- Remedy:
- Code: 50.1000
- Display: 50.1000
- Description: Low fuser temperature error
- Remedy:
- Code: 50.2000
- Display: 50.2000
- Description: Slow fuser error
- Remedy:
- Code: 50.3000
- Display: 50.3000
- Description: High fuser temperature error
- Remedy:
- Code: 50.4000
- Display: 50.4000
- Description: Fuser drive circuit error
- Remedy:
- Code: 50.7000
- Display: 50.7000
- Description: Fuser open error. Low sub-thermistor fuser error. High sub-thermistor fuser error
- Remedy:
- Code: 50.X
- Display: 50.X Fuser Error
- Description: The product has an internal hardware error.
- Remedy: 1. Press the power button to turn the product off.2. If a surge protector is in use, remove it. Connect the power cord directly into a wall outlet.3. Wait at least 25 minutes, turn the product on, and then wait for the product to initialize.4. If the error persists, reconnect J101 and J552 on the engine controller PCA.5. If the error persists, check the power source. Make sure that the power source meets the minimum system requirements (40Hz to 70Hz).6. If the error persists, replace the fuser.7. If the error persists, replace the engine controller PCA.
- Code: 51.0000
- Display: 51.0000
- Description: Beam detect or laser error
- Remedy:
- Code: 51.2000
- Display: 51.2000
- Description: Black scanner laser error (inline devices only)
- Remedy:
- Code: 51.XX
- Display: 51.XX Error
- Description: The printer has experienced an internal hardware error. The product may display the following message: 51.20 Black laser scanner error
- Remedy: Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the printer to initialize. If a surge protector is used, remove it. Plug the printer directly into the wall socket. Use the power switch to turn on the printer. If the message persists, contact HP support.
- Code: 52.0000
- Display: 52.0000
- Description: Engine laser scanner error
- Remedy:
- Code: 54.0100
- Display: 54.0100
- Description: Environmental sensor error
- Remedy: Verify that the DC controller connectors are firmly connected. If the error persists, replace the temperature/humidity sensor. If the error persists, replace the DC controller.
- Code: 54.0600
- Display: 54.0600
- Description: Density sensor error
- Remedy: Verify that the cables between the DC controller is firmly connected.
- Code: 54.1100
- Display: 54.1100
- Description: Black density out of range
- Remedy: If the error persists, replace the color misregistration sensor.
- Code: 54.1200
- Display: 54.1200
- Description: Black density measurement abnormality
- Remedy: If the error persists, replace the DC controller.
- Code: 54.1599
- Display: 54.1599
- Description: Black CPR pattern cannot be read
- Remedy: 1. Turn off the power by using the power switch, and then wait at least 30 seconds.2. Turn on the power and wait for the product to initialize. If the error persists, verify that the cables between the color misregistration sensor and the DC controller are firmly connected. If the error persists, replace the color misregistration sensor. If the error persists, replace the toner cartridge tray. If the error persists, replace the DC controller.
- Code: 54.1800
- Display: 54.1800
- Description: Black toner level sensor error
- Remedy: 1. Turn off the power by using the power switch, and then wait at least 30 seconds.2. Turn on the power and wait for the product to initialize. If the error persists, replace the DC controller.
- Code: 54.2100
- Display: 54.2100
- Description: Beam detect (BD) error
- Remedy: If the error persists, replace the DC controller. If the error persists, replace the product.
- Code: 54.2500
- Display: 54.2500
- Description: Top-of-page sensor error
- Remedy: Verify that the DC controller connectors are firmly connected. If the error persists, replace the DC controller.
- Code: 54.XX
- Display: 54.XX
- Description: The printer has experienced an error with one of the internal sensors. The product may display one of the following messages:• 54.18 Black toner level sensor error• 54.19 TOP sensor error• 54.1200 Black density measurement abnormality• 54.1500 Black CPR pattern cant be read• 54.21 BD errors
- Remedy: Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the printer to initialize. If a surge protector is used, remove it. Plug the printer directly into the wall socket. Use the power switch to turn on the printer. If the message persists, contact HP support.
- Code: 55.3000
- Display: 55.3000
- Description: Engine-formatter communication error
- Remedy:
- Code: 55.4000
- Display: 55.4000
- Description: Engine communication timeout error
- Remedy:
- Code: 55.X
- Display: 55.X Error
- Description: The printer has experienced an internal error. The printer may experience one of the following errors:• 55.0 DC controller communication error• 55.0601 DC controller NVRAM data error• 55.0602 DC controller NVRAM access error• 55.1 DC controller memory errortern ca
- Remedy: Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the printer to initialize. If a surge protector is used, remove it. Plug the printer directly into the wall socket. Use the power switch to turn on the printer.
- Code: 57
- Display: 57 Fan Error
- Description: The product has a general fan error.
- Remedy: 1. Press the power button to turn the product off.2. If a surge protector is in use, remove it. Connect the power cord directly into a wall outlet.3. Wait at least 30 seconds, turn the product on, and then wait for the product to initialize.4. If the error persists, reconnect the J1103 connector on the duplex connector PCA.5. If the error persists, replace the main fan.
- Code: 57.0000
- Display: 57.0000
- Description: Fan motor error
- Remedy:
- Code: 57.0600
- Display: 57.0600
- Description: Fan motor error
- Remedy:
- Remedy: Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the printer to initialize. If a surge protector is used, remove it. Plug the printer directly into the wall socket. Use the power switch to turn on the printer.
- Code: 79
- Display: 79 Error
- Description: The product has experienced a firmware error
- Remedy: error1. Press the power button to turn the product off.2. If a surge protector is in use, remove it. Connect the power cord directly into a wall outlet.3. Wait at least 30 seconds, turn the product on, and then wait for the product to initialize.4. If the error persists, disconnect and then reconnect the FFCs and the connectors on the formatter PCA.5. If the issue persists, replace the formatter PCA.
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