HP LaserJet M425 Pro 400 MFP error codes with quick guide

HP LaserJet M425 Pro 400 MFP error codes with quick guide

– Compatible Printer model: HP LaserJet M425 Pro 400 MFP
– HP LaserJet M425 Pro 400 MFP Error Codes with instructions guide:
HP LaserJet M425 Pro 400 MFP

• Code: 10.x000
• Display: 10.x000 Supply Errorrror
• Description: The toner cartridge memory chip cannot be read or is missing. • 10.0000 = memory chip error • 10.1000 = memory chip is missing
• Remedy: Reinstall the toner cartridge. Turn the product off and then on. If the message persists, replace the toner cartridge.

• Code: 13.0000
• Display: 13.0000
• Description: Paper jam
• Remedy:

• Code: 20.0000
• Display: 20.0000
• Description: Memory out
• Remedy:

• Code: 21.0000
• Display: 21.0000
• Description: Page misfeed or mispick
• Remedy:

• Code: 41.2000
• Display: 41.2000
• Description: Beam detect malfunction
• Remedy:

• Code: 41.3000
• Display: 41.3000
• Description: Unexpected size
• Remedy:

• Code: 49
• Display: 49 Error
• Description: The product experienced an internal error.
• Remedy: Turn the product off, wait at least 30 seconds, and then turn the product on and wait for it to initialize. If you are using a surge protector, remove it. Plug the product directly into the wall socket. Turn the product power on.

• Code: 50.0000
• Display: 50.0000
• Description: Fuser error
• Remedy:

• Code: 50.1000
• Display: 50.1000
• Description: Low fuser temperature error
• Remedy:

• Code: 50.2000
• Display: 50.2000
• Description: Slow fuser error
• Remedy:

• Code: 50.3000
• Display: 50.3000
• Description: High fuser temperature error
• Remedy:

• Code: 50.4000
• Display: 50.4000
• Description: Fuser drive circuit error
• Remedy:

• Code: 50.7000
• Display: 50.7000
• Description: Fuser open error. Low subthermistor fuser error. High subthermistor fuser error
• Remedy:

• Code: 50.x
• Display: 50.x Fuser Error
• Description: The product has experienced an error with the fuser.
• Remedy: Turn the product power off, wait at least 30 seconds, and then turn the product power on and wait for it to initialize. Turn off the product, wait at least 25 minutes, and then turn on the product. If you are using a surge protector, remove it. Plug the product directly into the wall socket. Turn the product power on.

• Code: 51.0000
• Display: 51.0000
• Description: Beam detect or laser error
• Remedy:

• Code: 51.2000
• Display: 51.2000
• Description: Black scanner laser error (inline devices only)
• Remedy:

• Code: 51.XX
• Display: 51.XX Error
• Description: The product has experienced an internal hardware error.
• Remedy: Turn the product power off, wait at least 30 seconds, and then turn the product power on and wait for it to initialize. If you are using a surge protector, remove it. Plug the product directly into the wall socket. Turn the product on.

• Code: 52.0000
• Display: 52.0000
• Description: Engine laser scanner error
• Remedy:

• Code: 54.0100
• Display: 54.0100
• Description: Environmental sensor error
• Remedy: Verify that the DC controller connectors are firmly connected. If the error persists, replace the temperature/humidity sensor. If the error persists, replace the DC controller.

• Code: 54.0600
• Display: 54.0600
• Description: Density sensor error
• Remedy: Verify that the cables between the DC controller is firmly connected. If the error persists, replace the color misregistration sensor. If the error persists, replace the DC controller.

• Code: 54.1100
• Display: 54.1100
• Description: Black density out of range
• Remedy: Verify that the cables between the DC controller is firmly connected. If the error persists, replace the color misregistration sensor. If the error persists, replace the DC controller.

• Code: 54.1200
• Display: 54.1200
• Description: Black density measurement abnormality
• Remedy: Verify that the cables between the DC controller is firmly connected. If the error persists, replace the color misregistration sensor. If the error persists, replace the DC controller.

• Code: 54.1400
• Display: 54.1400
• Description: Color plane registration sensor error (inline devices only)
• Remedy: 1. Turn off the power by using the power switch, and then wait at least 30 seconds. 2. Turn on the power and wait for the product to initialize. If the error persists, verify that the cables between the color misregistration sensor and the DC controller are firmly connected. If the error persists, replace the color misregistration sensor. If the error persists, replace the toner cartridge tray. If the error persists, replace the DC controller.

• Code: 54.1501
• Display: 54.1501
• Description: Cyan CPR pattern cannot be read
• Remedy: 1. Turn off the power by using the power switch, and then wait at least 30 seconds. 2. Turn on the power and wait for the product to initialize. If the error persists, verify that the cables between the color misregistration sensor and the DC controller are firmly connected. If the error persists, replace the color misregistration sensor. If the error persists, replace the toner cartridge tray. If the error persists, replace the DC controller.

• Code: 54.1502
• Display: 54.1502
• Description: Magenta CPR pattern cannot be read
• Remedy: 1. Turn off the power by using the power switch, and then wait at least 30 seconds. 2. Turn on the power and wait for the product to initialize. If the error persists, verify that the cables between the color misregistration sensor and the DC controller are firmly connected. If the error persists, replace the color misregistration sensor. If the error persists, replace the toner cartridge tray. If the error persists, replace the DC controller.

• Code: 54.1503
• Display: 54.1503
• Description: Yellow CPR pattern cannot be read
• Remedy: 1. Turn off the power by using the power switch, and then wait at least 30 seconds. 2. Turn on the power and wait for the product to initialize. If the error persists, verify that the cables between the color misregistration sensor and the DC controller are firmly connected. If the error persists, replace the color misregistration sensor. If the error persists, replace the toner cartridge tray. If the error persists, replace the DC controller.

• Code: 54.1599
• Display: 54.1599
• Description: Black CPR pattern cannot be read
• Remedy: 1. Turn off the power by using the power switch, and then wait at least 30 seconds. 2. Turn on the power and wait for the product to initialize. If the error persists, verify that the cables between the color misregistration sensor and the DC controller are firmly connected. If the error persists, replace the color misregistration sensor. If the error persists, replace the toner cartridge tray. If the error persists, replace the DC controller.

• Code: 54.1800
• Display: 54.1800
• Description: Black toner level sensor error
• Remedy: 1. Turn off the power by using the power switch, and then wait at least 30 seconds. 2. Turn on the power and wait for the product to initialize. If the error persists, replace the DC controller.

• Code: 54.2100
• Display: 54.2100
• Description: Beam detect (BD) error
• Remedy: If the error persists, replace the DC controller. If the error persists, replace the product.

• Code: 54.2500
• Display: 54.2500
• Description: Top-of-page sensor error
• Remedy: Verify that the DC controller connectors are firmly connected. If the error persists, replace the DC controller.

• Code: 54.XX
• Display: 54.XX Error
• Description: The product has experienced an error with one of the internal sensors.
• Remedy: Turn the product power off, wait at least 30 seconds, and then turn the product power on and wait for it to initialize. If you are using a surge protector, remove it. Plug the product directly into the wall socket. Turn the product power on.

• Code: 55.3000
• Display: 55.3000
• Description: Engine-formatter communication error
• Remedy:

• Code: 55.4000
• Display: 55.4000
• Description: Engine communication timeout error
• Remedy:

• Code: 55.X
• Display: 55.X Error
• Description: The product has experienced an internal error.
• Remedy: Turn the product power off, wait at least 30 seconds, and then turn the product power on and wait for it to initialize. If you are using a surge protector, remove it. Plug the product directly into the wall socket. Turn the product power on.

• Code: 57
• Display: 57 Fan Error
• Description: The product has experienced a problem with its internal fan.
• Remedy: Turn the product power off, wait at least 30 seconds, and then turn the product power on and wait for it to initialize. If you are using a surge protector, remove it. Plug the product directly into the wall socket. Turn the product power on.

• Code: 57.0000
• Display: 57.0000
• Description: Fan motor error
• Remedy:

• Code: 57.0600
• Display: 57.0600
• Description: Fan motor error
• Remedy:

• Code: 59.X
• Display: 59.X Error
• Description: The product has experienced a problem with one of the motors.
• Remedy: Turn the product power off, wait at least 30 seconds, and then turn the product power on and wait for it to initialize. If you are using a surge protector, remove it. Plug the product directly into the wall socket. Turn the product power on.

• Code: 79
• Display: 79 Error
• Description: The product has experienced an internal firmware error.
• Remedy: Turn the product power off, wait at least 30 seconds, and then turn the product power on and wait for it to initialize. If you are using a surge protector, remove it. Plug the product directly into the wall socket. Turn the product power on.

• Code: 79
• Display: 79 Service error
• Description: An incompatible DIMM is installed.
• Remedy: 1. Turn the product power off. 2. Install a DIMM that the product supports. 3. Turn the product on. If the message persists, contact HP support. For a list of supported DIMMs, see the user guide.

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