HP LaserJet M275 Pro error codes with quick guide

HP LaserJet M275 Pro error codes with quick guide

– Compatible Printer model: HP LaserJet M275 Pro
– HP LaserJet M275 Pro Error Codes with instructions guide:
HP LaserJet M275 Pro

• Code: –
• Display: Door open
• Description: One of the product doors is open.
• Remedy: 1. Make sure that the door is completely closed. 2. If the error persists, replace the engine controller.

• Code: –
• Display: Engine comm. Error
• Description: An internal communication error has occurred.
• Remedy: 1. Verify that the connectors on the engine controller are seated firmly. 2. Replace the engine controller.

• Code: –
• Display: Engine error. Press OK to continue.
• Description: An internal error has occurred.
• Remedy: If the error persists, replace the engine controller.

• Code: –
• Display: Jam in <location>
• Description: Paper has jammed in the indicated location. Clear the jam, and then if the error persists, try the following solutions.
• Remedy: 1. Verify the pickup roller and separation roller are working correctly and not damaged. If necessary, replace the rollers. 2. Verify that connector J116 on the engine controller is firmly seated.

• Code: –
• Display: Load paper
• Description: The product does not detect paper in the tray.
• Remedy: 1. Verify that paper is correctly loaded in the tray. 2. Verify that all engine controller connectors are firmly seated.

• Code: –
• Display: Print failure
• Description: The product cannot process the page.
• Remedy: 1. Perform an NVRAM initialization. 2. Update the firmware. 3. Replace the formatter PCA.

• Code: 10.0000
• Display: 10.XXXX Supply memory error
• Description: The memory tag (e-label) on one of the print cartridges or the imaging drum is damaged or missing.
  Black cartridge e-label error
• Remedy: 1. Replace the supply item. 2. Verify that connector J124 on the engine controller is firmly seated. 3. Replace the engine controller.

• Code: 10.0001
• Display: 10.XXXX Supply memory error
• Description: The memory tag (e-label) on one of the print cartridges or the imaging drum is damaged or missing.
  Cyan cartridge e-label error
• Remedy: 1. Replace the supply item. 2. Verify that connector J124 on the engine controller is firmly seated. 3. Replace the engine controller.

• Code: 10.0002
• Display: 10.XXXX Supply memory error
• Description: The memory tag (e-label) on one of the print cartridges or the imaging drum is damaged or missing.
  Magenta cartridge e-label error
• Remedy: 1. Replace the supply item. 2. Verify that connector J124 on the engine controller is firmly seated. 3. Replace the engine controller.

• Code: 10.0003
• Display: 10.XXXX Supply memory error
• Description: The memory tag (e-label) on one of the print cartridges or the imaging drum is damaged or missing.
  Yellow cartridge e-label error
• Remedy: 1. Replace the supply item. 2. Verify that connector J124 on the engine controller is firmly seated. 3. Replace the engine controller.

• Code: 10.0004
• Display: 10.XXXX Supply memory error
• Description: The memory tag (e-label) on one of the print cartridges or the imaging drum is damaged or missing.
  Imaging drum e-label error
• Remedy: 1. Replace the supply item. 2. Verify that connector J124 on the engine controller is firmly seated. 3. Replace the engine controller.

• Code: 10.1000
• Display: 10.XXXX Supply memory error
• Description: The memory tag (e-label) on one of the print cartridges or the imaging drum is damaged or missing.
  Black cartridge e-label missing
• Remedy: 1. Replace the supply item. 2. Verify that connector J124 on the engine controller is firmly seated. 3. Replace the engine controller.

• Code: 10.1001
• Display: 10.XXXX Supply memory error
• Description: The memory tag (e-label) on one of the print cartridges or the imaging drum is damaged or missing.
  Cyan cartridge e-label missing
• Remedy: 1. Replace the supply item. 2. Verify that connector J124 on the engine controller is firmly seated. 3. Replace the engine controller.

• Code: 10.1001
• Display: 10.XXXX Supply memory error
• Description: The memory tag (e-label) on one of the print cartridges or the imaging drum is damaged or missing.
  Cyan cartridge e-label missing
• Remedy: 1. Replace the supply item. 2. Verify that connector J124 on the engine controller is firmly seated. 3. Replace the engine controller.

• Code: 10.1002
• Display: 10.XXXX Supply memory error
• Description: The memory tag (e-label) on one of the print cartridges or the imaging drum is damaged or missing.
  Magenta cartridge e-label missing
• Remedy: 1. Replace the supply item. 2. Verify that connector J124 on the engine controller is firmly seated. 3. Replace the engine controller.

• Code: 10.1002
• Display: 10.XXXX Supply memory error
• Description: The memory tag (e-label) on one of the print cartridges or the imaging drum is damaged or missing.
  Magenta cartridge e-label missing
• Remedy: 1. Replace the supply item. 2. Verify that connector J124 on the engine controller is firmly seated. 3. Replace the engine controller.

• Code: 10.1003
• Display: 10.XXXX Supply memory error
• Description: The memory tag (e-label) on one of the print cartridges or the imaging drum is damaged or missing.
  Yellow cartridge e-label missing
• Remedy: 1. Replace the supply item. 2. Verify that connector J124 on the engine controller is firmly seated. 3. Replace the engine controller.

• Code: 10.1004
• Display: 10.XXXX Supply memory error
• Description: The memory tag (e-label) on one of the print cartridges or the imaging drum is damaged or missing.
  Imaging drum e-label missing
• Remedy: 1. Replace the supply item. 2. Verify that connector J124 on the engine controller is firmly seated. 3. Replace the engine controller.

• Code: 13.0000
• Display:
• Description: Paper jam
• Remedy:

• Code: 20.0000
• Display:
• Description: Memory out
• Remedy:

• Code: 21.0000
• Display:
• Description: Page misfeed or mispick
• Remedy:

• Code: 41.2000
• Display:
• Description: Beam detect malfunction
• Remedy:

• Code: 41.3000
• Display:
• Description: Unexpected size
• Remedy:

• Code: 49
• Display: 49 Error, Turn off then on
• Description: The product experienced an internal error.
• Remedy: 1. Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the product to initialize. 2. If the error persists, replace the formatter.

• Code: 50.1000
• Display:
• Description: Low fuser temperature error
• Remedy:

• Code: 50.2000
• Display:
• Description: Slow fuser error
• Remedy:

• Code: 50.3000
• Display:
• Description: High fuser temperature error
• Remedy:

• Code: 50.4000
• Display:
• Description: Fuser drive circuit error
• Remedy:

• Code: 50.7000
• Display:
• Description: Fuser open error
• Remedy:

• Code: 50.8000
• Display:
• Description: Low subthermistor fuser error
• Remedy:

• Code: 50.9000
• Display:
• Description: High subthermistor fuser error
• Remedy:

• Code: 50.X
• Display: 50.X Fuser Error
• Description: The fuser has experienced a problem.
• Remedy: 1. Verify that connectors J104 and J110 on the engine controller are seated firmly. 2. Replace the fuser. 3. Replace the fuser power supply.

• Code: 51.2000
• Display:
• Description: Black scanner laser error
• Remedy:

• Code: 51.2100
• Display:
• Description: Cyan scanner laser error
• Remedy:

• Code: 51.2200
• Display:
• Description: Magenta scanner laser error
• Remedy:

• Code: 51.2300
• Display:
• Description: Yellow scanner laser error
• Remedy:

• Code: 54.0600
• Display:
• Description: Density sensor error
• Remedy:

• Code: 54.1200
• Display:
• Description: Black density measurement abnormality
• Remedy:

• Code: 54.1201
• Display:
• Description: Cyan density measurement abnormality
• Remedy:

• Code: 54.1202
• Display:
• Description: Magenta density measurement abnormality
• Remedy:

• Code: 54.1203
• Display:
• Description: Yellow density measurement abnormality
• Remedy:

• Code: 54.1400
• Display:
• Description: Color plane registration sensor error
• Remedy:

Solved HP LaserJet M275 Pro Error codes

• Code: 54.1500
• Display:
• Description: Yellow toner level sensor error
• Remedy:

• Code: 54.1501
• Display:
• Description: Cyan CPR pattern can’t be read
• Remedy:

• Code: 54.1502
• Display:
• Description: Magenta CPR pattern can’t be read
• Remedy:

• Code: 54.1503
• Display:
• Description: Yellow CPR pattern can’t be read
• Remedy:

• Code: 54.1599
• Display:
• Description: Black CPR pattern can’t be read
• Remedy:

• Code: 54.1600
• Display:
• Description: Magenta toner level sensor error
• Remedy:

• Code: 54.1700
• Display:
• Description: Cyan toner level sensor error
• Remedy:

• Code: 54.1800
• Display:
• Description: Black toner level sensor error
• Remedy:

• Code: 54.1900
• Display:
• Description: Bad top-of-page (TOP) sensor
• Remedy:

• Code: 54.2100
• Display:
• Description: Beam detect (BD) error
• Remedy:

• Code: 55.0000
• Display:
• Description: Engine internal communication error
• Remedy:

• Code: 55.0601
• Display:
• Description: DC controller NVRAM data error
• Remedy:

• Code: 55.0602
• Display:
• Description: DC controller NVRAM access error
• Remedy:

• Code: 55.1000
• Display:
• Description: DC controller memory error
• Remedy:

• Code: 59.0160
• Display:
• Description: ITB or main motor rotation error (59.A0)
• Remedy:

• Code: 59.0192
• Display:
• Description: Developer motor rotation error (59.C0)
• Remedy:

• Code: 59.0240
• Display:
• Description: Transfer alienation failure (59.F0)
• Remedy:

• Code: 59.3000
• Display:
• Description: Fuser motor startup error
• Remedy:

• Code: 59.4000
• Display:
• Description: Fuser motor error
• Remedy:

• Remedy:

• Remedy:

• Remedy:

• Remedy:

• Code: 59.7000
• Display:
• Description: Black developer motor startup error
• Remedy:

• Code: 59.7300
• Display:
• Description: Yellow developer motor startup error
• Remedy:

• Code: 59.8000
• Display:
• Description: Black developer motor rotation error
• Remedy:

• Code: 59.8300
• Display:
• Description: Yellow developer motor rotation error
• Remedy:

• Code: 59.9000
• Display:
• Description: Main motor start error
• Remedy:

• Code: 79
• Display: 79 Error, Turn off then on
• Description: The product has experienced an internal firmware error.
• Remedy: 1. Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the product to initialize. 2. If a surge protector is being used, remove it. Plug the product directly into the wall socket. Use the power switch to turn the product on. 3. Replace the formatter.

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