HP DesignJet 5500 error codes with quick guide

HP DesignJet 5500 error codes with quick guide

– Compatible Printer model: HP DesignJet 5500
– HP DesignJet 5500 Error Codes with instructions guide:
HP DesignJet 5500

• Code: 010023
• Description: EEROM Test failure.
• Remedy: • Replace the Main PCA  NOTE After replacing the Main PCA, make sure you perform the Backup EEROM , making sure that you select ‘Main PCA’ when prompted.

• Code: 01002D
• Description: The Main PCA cannot communicate with the Carriage.
• Remedy: • Check the Trailing Cable is connected correctly. • Replace the Trailing Cable  • Replace the Carriage Assembly 

• Code: 010040
• Description: Error in Paper-axis Encoder quadrature.
• Remedy: • Check that the Paper-Axis Motor cable is NOT broken or damaged. • Check that the Paper-Axis Motor cable is correctly connected. • Replace the Paper-Axis Motor  • If the Error Code continues, replace the the Main PCA Ë Page 8- 77. WARNING Only replace one component at a time and check if the error has gone before replacing another component. Using this procedure you will be able to determine exactly which component failed.

• Code: 010041
• Description: Error in Scan-axis Encoder quadrature.
• Remedy: • Check that the Encoder Strip is NOT broken or damaged. • Replace the Encoder Strip  • Replace the Carriage Assembly  • If the Error Code continues, replace the Main PCA  WARNING Only replace one component at a time and check if the error has gone before replacing another component. Using this procedure you will be able to determine exactly which component failed.

• Code: 010042
• Description: Error in Service Station-axis Encoder quadrature.
• Remedy: • Check that the Service Station Encoder-Cable is NOT broken or damaged. • Check that the Service Station Encoder-Cable is correctly connected. • Replace the Service Station  • If the Error Code continues, replace the Main PCA  WARNING Only replace one component at a time and check if the error has gone before replacing another component. Using this procedure you will be able to determine exactly which component failed.

• Code: 010090
• Description: Error in Paper-axis Motor Encoder
• Remedy: • Check that the Paper-Axis Motor cable is NOT broken or damaged. • Check that the Paper-Axis Motor cable is correctly connected. • Replace the Paper-Axis Motor  • If the Error Code continues, replace the Main PCA  WARNING Only replace one component at a time and check if the error has gone before replacing another component. Using this procedure you will be able to determine exactly which component failed.

• Code: 010091
• Description: Error in Paper-axis Motor Encoder
• Remedy: • Check that the Paper-Axis Motor cable is NOT broken or damaged. • Check that the Paper-Axis Motor cable is correctly connected. • Replace the Paper-Axis Motor  • If the Error Code continues, replace the Main PCA  WARNING Only replace one component at a time and check if the error has gone before replacing another component. Using this procedure you will be able to determine exactly which component failed.

• Code: 010092
• Description: Mark Encoder position not detected on Drive Roller.
• Remedy: • Replace the Lens Cover  • Clean the Mark Encoder on the Drive Roller using the Turn DRIVE ROLLER Utility 

• Code: 011000
• Description: NIB Crash.
• Remedy: Power the Printer OFF and ON again using the Power Switch at the back of the Printer.

• Code: 050000
• Description: Lens has problems reading the Mark Encoder on the Drive Roller.
• Remedy: • Clean the Mark Encoder on the Drive Roller using the Turn DRIVE ROLLER Utility  • Replace the Lens Cover Assembly 

• Code: 050001
• Description: Lens has problems reading the Mark Encoder on the Drive Roller.
• Remedy: • Clean the Mark Encoder on the Drive Roller using the Turn DRIVE ROLLER Utility  • Replace the Lens Cover Assembly 

• Code: 06030C
• Description: Bad Line Sensor.
• Remedy: • Replace the Carriage Assembly  • Replace the Trailing Cable  • Replace the Main PCA  WARNING Only replace one component at a time and check if the error has gone before replacing another component. Using this procedure you will be able to determine exactly which component failed.

• Code: 0A0000
• Description: APS Failure.
• Remedy: • Check all the cables of the APS and make sure they are correctly connected and are NOT damaged. • Check all the tubes of the APS and Tubes System and make sure they are correctly connected and are NOT pinched or damaged. • Check that the Air Tube from the APS is correctly connected to the Tubes System. • Replace ONE Ink Cartridge at a time, checking if the System Error Code disappears. • Faulty APS. Replace the APS  WARNING Only replace one component at a time and check if the error has gone before replacing another component. Using this procedure you will be able to determine exactly which component failed.

• Code: 0A0010
• Description: APS Failure.
• Remedy: • Check all the cables of the APS and make sure they are correctly connected and are NOT damaged. • Check all the tubes of the APS and Tubes System and make sure they are correctly connected and are NOT pinched or damaged. • Check that the Air Tube from the APS is correctly connected to the Tubes System. • Replace ONE Ink Cartridge at a time, checking if the System Error Code disappears. • Faulty APS. Replace the APS  WARNING Only replace one component at a time and check if the error has gone before replacing another component. Using this procedure you will be able to determine exactly which component failed.

• Code: 0A0030
• Description: Problem in Depressurizing Air System.
• Remedy: • Check the APS for any signs of Ink. Also inspect ALL Ink Cartridges for any signs of leaking (the bottom valve of the Ink Cartridge will contain ink). • If there is ink leakage, replace ALL Ink Cartridges, the APS and the Tubes System. WARNING Only replace one component at a time and check if the error has gone before replacing another component. Using this procedure you will be able to determine exactly which component failed.

• Code: 0A0040
• Description: APS Failure.
• Remedy: • Check all the cables of the APS and make sure they are correctly connected and are NOT damaged. • Check all the tubes of the APS and Tubes System and make sure they are correctly connected and are NOT pinched or damaged. • Replace ONE Ink Cartridge at a time, checking if the System Error Code disappears. • Faulty APS. Replace the complete APS  WARNING Only replace one component at a time and check if the error has gone before replacing another component. Using this procedure you will be able to determine exactly which component failed.

• Code: 0A0050
• Description: The Printer has detected a leak in the Tubes System before the life of the System.
• Remedy: • Check for ink in the Ink Leak Detector and, if present, replace the complete Tubes System  • The Ink Leak Detector could have been trigggered due to condensation in the Printer. Power OFF the Printer and allow the Printer to dry for 15 minutes. Power ON and check if the System Error Code has disappeared. • Replace the ISS PCA  WARNING Only replace one component at a time and check if the error has gone before replacing another component. Using this procedure you will be able to determine exactly which component failed.

• Code: 0A0060
• Description: The Printer has detected a leak in the Tubes System after the life of the System.
• Remedy: • Check for ink in the Ink Leak Detector and, if present, replace the complete Tubes System  • The Ink Leak Detector could have been trigggered due to condensation in the Printer. Power OFF the Printer and allow the Printer to dry for 15 minutes. Power ON and check if the System Error Code has disappeared. • Replace the ISS PCA  WARNING Only replace one component at a time and check if the error has gone before replacing another component. Using this procedure you will be able to determine exactly which component failed.

• Code: 0A0070
• Description: The Backup EEROM contents stored in the Hard Disk Drive are not consistent with the ones required by the firmware.
• Remedy: • Perform Backup EEROM  and ALL calibrations. Perform EEROM Setup  to reconfigure the Printer.

• Code: 0B0000
• Description: Bad Ambient Temperature measured.
• Remedy: • Make sure that the Ambient temperature is within the allowed range (between 0 and 55 Degrees Centigrade). • Replace the Main PCA 

• Code: 0B0001
• Description: Bad Humidity read.
• Remedy: Replace the Main PCA 

• Code: 0B0002
• Description: Bad IDS pressure read.
• Remedy: • Check that the cable from the Ink Supply Station (ISS) PCA to the Ink Supply Station is correctly connected. • Check that the Air Pressurization System Sensor Cable is correctly connected and is NOT damaged. • Check all the tubes of the APS and make sure they are NOT pinched or damaged. • Faulty APS. Replace the APS  • If the error code continues, replace the Main PCA  WARNING Only replace one component at a time and check if the error has gone before replacing another component. Using this procedure you will be able to determine exactly which component failed.

• Code: 0B0003
• Description: ADC0 Internal channels check Failure.
• Remedy: Replace the Main PCA 

• Code: 0B0004
• Description: APS Failure.
• Remedy: • Check that the cable from the Ink Supply Station (ISS) PCA to the Ink Supply Station is correctly connected. • Faulty APS. Replace the APS  • If the error code continues, replace the Main PCA  WARNING Only replace one component at a time and check if the error has gone before replacing another component. Using this procedure you will be able to determine exactly which component failed.

• Code: 0B0005
• Description: APS Failure.
• Remedy: • Check that the cable from the Ink Supply Station (ISS) PCA to the Ink Supply Station is correctly connected. • Faulty APS. Replace the APS  • If the error code continues, replace the Main PCA  WARNING Only replace one component at a time and check if the error has gone before replacing another component. Using this procedure you will be able to determine exactly which component failed.

• Code: 0B0006
• Description: The Trailing Cable has been incorrectly connected.
• Remedy: • Power the Printer OFF disconnect the Trailing Cable. Replace the Trailing Cable if the ends are not flat or are damaged. Reconnect the Trailing Cable correctly, making sure it is pushed in firmly (refer to the instructions on page ). Power ON the Printer and check if the Error Code has disappeared. • If the Error Code continues, replace the Main PCA  taking care when connecting the Trailing Cable.

• Code: 0B0007
• Description: Unable to detect Vacuum Fan.
• Remedy: • Make sure that the Vacuum Fan is connected correctly to the Main PCA. • Turn the Printer OFF and disconnect the Vacuum Fan from the Main PCA. Connect a New Vacuum Fan to the Main PCA and power ON the Printer. If the New Vacuum Fan functions correctly without any Error Codes then remove the Old Vacuum Fan from the Printer and install the New one. • If the New Vacuum Fan does not function correctly either, then replace the Main PCA 

• Code: 0B0008
• Description: Unable to detect Cooling Fan.
• Remedy: • Make sure that both Cooling Fans are correctly connected to the Power Supply Unit. • Replace the Main PCA 

• Code: 0B0009
• Description: Unable to detect Aerosol Fan (in the Right Cover).
• Remedy: • Make sure that the Aerosol Fan is connected correctly to the Main PCA. • Turn the Printer OFF and disconnect the Aerosol Fan from the Main PCA. Connect a New Aerosol Fan (comes with the new Right Cover) to the Main PCA and power ON the Printer. If the New Aerosol Fan functions correctly without any Error Codes then remove the Old Aerosol Fan from the Printer and install the New one. • If the New Aerosol Fan does not function correctly either, then replace the Main PCA 

• Code: 0B000A
• Description: Primer Shutdown Error.
• Remedy: • Check that the Primer Stepper-Motor Cable is NOT broken or damaged and that the Primer Arm moves freely from side to side. • Replace the Service Station  • If the Error Code continues, replace the Main PCA  WARNING Only replace one component at a time and check if the error has gone before replacing another component. Using this procedure you will be able to determine exactly which component failed.

• Code: 0B000B
• Description: APS Failure.
• Remedy: • Check that the cable from the Ink Supply Station (ISS) PCA to the Ink Supply Station is correctly connected. • Check that the Air Pressurization System Sensor Cable is correctly connected and is NOT damaged. • Check all the tubes of the APS and make sure they are NOT pinched or damaged. • Faulty APS. Replace the APS  • If the error code continues, replace the Main PCA  WARNING Only replace one component at a time and check if the error has gone before replacing another component. Using this procedure you will be able to determine exactly which component failed.

• Code: 0B000C
• Description: Serial Device ADC test failure.
• Remedy: Replace the Main PCA

• Code: 0B000D
• Description: 24 V source test failure.
• Remedy: Replace the Main PCA

• Code: 0C0030
• Description: Drop Detector Failure.
• Remedy: • Check that the Drop Detector Cable is NOT broken or damaged. • Check that the Drop Detector cable is correctly connected to the Service Station Cable. • Remove the Drop Detector and make sure that there are no obstacles inside which are blocking the sensor. • Replace the Drop Detector Assembly  • If the System Error Code continues, replace the Main PCA  WARNING Only replace one component at a time and check if the error has gone before replacing another component. Using this procedure you will be able to determine exactly which component failed.

• Code: 0C0032
• Description: Drop Detector not Calibrated for all Printheads.
• Remedy: • Perform the Service Station Calibration  • Replace the Drop Detector Assembly  • If the System Error Code continues, replace the Main PCA  WARNING Only replace one component at a time and check if the error has gone before replacing another component. Using this procedure you will be able to determine exactly which component failed.

• Code: 0C0040
• Description: Error in Printhead Drop Detection.
• Remedy: • Recover the Printheads  • Replace the Drop Detector 

• Code: 0C1001
• Description: Primer Shutdown Error.
• Remedy: • Check that the Primer Stepper-Motor Cable is NOT broken or damaged and that the Primer Arm moves freely from side to side. • Replace the Service Station  • If the Error Code continues, replace the Main PCA  WARNING Only replace one component at a time and check if the error has gone before replacing another component. Using this procedure you will be able to determine exactly which component failed.

• Code: 0D0000
• Description: No Media Profiles Available.
• Remedy: • Download a media profile for the ink type being used.

• Code: 0D0002
• Description: Insufficient Memory to Initialize HPGL2/RTL.
• Remedy: • The minimum memory required is 96 Mbytes so verify memory installed on the printer using the Statistics menu (refer to the User’s Guide).

• Code: 0FXXXX
• Description: A Firmware Error has occurred.
• Remedy: • Power OFF and ON using the Printer Power Switch. • Report the error to the HP Response Center or the nearest HP Support Office. Have the following information ready: • Model and Serial Number of the printer. • Which firmware revision the printer is using (displayed during Printer initialization when powering ON). • The complete error number. • The Service Configuration Print if possible  • The Current configuration sheet. • Which software application the customer is using (name, version, etc.).

Solved HP DesignJet 5500 Error codes

– Get more error code list with quick guide to fix printer product, https://nguyendangnam.com/error-code
– About get help with reseting Epson inkpad or others, https://nguyendangnam.com/reset-epson-inkpad






– Get more information about Epson XP 15000 troubleshooting, https://nguyendangnam.com/troubleshooting
– Buy cheap key of Epson WIC Reset Tool, https://shop.nguyendangnam.com/product-category/wic-reset/
– Key Epson Adjustment Program, https://shop.nguyendangnam.com/product-category/adjustment-program/
https://dnasofts.com/download-epson-xp-6100-driver-firmware-and-manuals/

Contact us to get support with HP DesignJet 5500 Error case

Telegram: https://t.me/hyperaktiv
Facebook: https://www.facebook.com/dngnm/

Source:
https://dnasofts.com
https://shop.nguyendangnam.com/
https://nguyendangnam.me/