HP DesignJet 3500CP error codes with quick guide
– Compatible Printer model: HP DesignJet 3500CP
– HP DesignJet 3500CP Error Codes with instructions guide:
HP DesignJet 3500CP
- Code: 0000D8
- Description: Library Error.
- Code: 010020
- Description: The Checksum read on the Flash SIMM is incorrect.
- Code: 010021
- Description: The baseDRAM or theRAM SIMM tests failed.
- Code: 010022
- Description: The SWATH RAM test failed.
- Code: 010023
- Description: A fuse on the Main PCA has blown.
- Code: 010024
- Description: Problem initializingthe encoder pulse generator.
- Code: 010030
- Description: One of the two interconnect boards not detected.
- Code: 010031
- Description: The Printhead Primitive Driver ASIC Test Failed.
- Code: 010032
- Description: Fan Test Failed -Current not detected in one or bothfans. Error data (XX):
1 -Electronics Module fan not running. 2 -Service station fan not running. 3 -Bothfans not running. 10 -Electronics Module fan is short-circuited. 20 -Service Station fan is short-circuited. 30 -Bothfans are short-circuited. 12 -Service Station fan is not running and the Electronics Module fan is short-circuited. 21 -Electronics Module fan is not running and the Service Station fan is short-circuited.
- Code: 010033
- Description: The DC Motor Driver ASIC Test Failed.
- Code: 010034
- Description: One of the DC Motors has failed. Error data: 00010000 -Y-axis Motor Failed. 00020000 -X-axis Motor Failed. 00030000 -Both DC Motors Failed.
- Code: 010035
- Description: One of the Stepper Motors has failed. Error data (oXABCDEF): If the value of each letter is o, then the component is OK. If the value of each letter is different from 0 then the component has failed. X -Electronics signal failed (ignore other values). A -Elevator Stepper Motor Failed. B -Refill Stepper Motor Failed. C -Primer Stepper Motor Failed. D -Service station (Z-axis) Stepper Motor Failed. E -Service station (X-axis) Stepper Motor Failed. F -Bail Stepper Motor Failed.
- Code: 010036
- Description: ADC Test Failure in the Main PCA A short circuit in the Y/X-axis or ANY stepper motor. This short circuit is causing some of the fuses in the Electronics Module to burn. Error data: 00000800 -Problem with the Y-axis. 00001000 -Problem with the X-axis.
- Code: 010037
- Description: ADC Test Failure in the Carriage PCA.
- Code: 010038
- Description: A Printhead voltage could not be set -Main PCA Failure.
- Code: 010039
- Description: A Printhead voltage could not be set -Carriage PCA Failure
- Code: 010040
- Description: The Ambient Temperature measured is out of the normal range.
- Code: 010042
- Description: The status of one of the opticalsensors is not stable when it should be. Error data (X): 0 -Problem with the Media Sensor. 1 -Problem with the Pinch-arm Sensor. 2 -Problem with the Refill Assembly Sensor. 3 -Problem with the Elevator Sensor. 4 -Problem with the Service Station Sensor. 5 -Problem with the Primer Sensor.
- Code: 010043
- Description: Problem with theCarriageBoard.
- Code: 010100
- Description: Error reading the EEROM.
- Code: 010101
- Description: An action outside the EEROM limits has been performed.
- Code: 010102
- Description: Physical EEROM write and/or write operations failed. The EEROM data that is written does not match the data that is read.
- Code: 010110
- Description: The content of the permanent configuration area of theEEROM is not valid when theprinter is initialized in Service Mode.
- Code: 010111
- Description: The content of the User configuration area of the EEROM is not valid when the printer is initialized.
- Code: 010120
- Description: The content of the permanent configuration area of the EEROM is not valid when the printer is initialized in Normal Mode.
- Code: 010121
- Description: One of the banks of the user area was corrupted while writing or reading in that area.
- Code: 020000
- Description: Error in finding the Primer home position.
- Code: 020001
- Description: Error in finding the Elevator home position.
- Code: 020002
- Description: Error in finding the Refill Arm home position.
- Code: 020003
- Description: Error in finding the Refill Stepper Motor home position.
- Code: 020004
- Description: Error in finding the Service Station home position.
- Code: 020005
- Description: Elevator has problem reaching a desired position.
- Code: 020006
- Description: The refill position in the Y-axis is not calibrated.
- Code: 020010
- Description: Problem with fine movement of the Y-axis motor.
- Code: 020011
- Description: Error during initialization of the Y-axis.
- Code: 040601
- Description: The MIO card does not support the MIO 6 protocol. Cards with version 5 or below can not be used with this plotter. Version 5.1 cards behave as expected but do not support PML instructions. Install the latest version.
- Code: 040xxx
- Description: MIO Card Error
- Code: 050000
- Description: The Line Sensor has problems finding the Mark Encoder.
- Code: 060000
- Description: The Line Sensor is not functioning properly because there is too much ambient light.
- Code: 060100
- Description: Incorrect Line Sensor type in the EEROM.
- Code: 060200
- Description: Incompatible Firmware and Carriage PCA.
- Code: 060300
- Description: Incompatible Firmware and Line Sensor.
Solved HP DesignJet 3500CP Error codes
- Code: 060400
- Description: Incompatible Carriage PCA and Line Sensor OR Line Sensor not calibrated after replacing Carriage Assembly.
- Code: 060500
- Description: Line Sensor not calibrated.
- Code: 07xxxx
- Description: Firmware Error.
- Code: 080001
- Description: Hard Disk Drive installed without PostScript.
- Code: 08xxxx
- Description: PostScript Error.
- Code: 090004
- Description: PostScript installed without the Hard Disk Drive.
- Code: 09xxxx
- Description: Hard Disk Drive Error.
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