HP Color LaserJet CM1312 MFP error codes with quick guide

HP Color LaserJet CM1312 MFP error codes with quick guide

– Compatible Printer model: HP Color LaserJet CM1312 MFP
– HP Color LaserJet CM1312 MFP Error Codes with instructions guide:
HP Color LaserJet CM1312 MFP

• Code: 10.000X
• Display: 10.000X Supply Memory Error
• Description: A specific print cartridge has an e-label error. ‘X’ indicates the cartridge: 0=black, 1=cyan, 2=magenta, 3=yellow.
• Remedy: Remove and reinstall the print cartridge. Turn off and then turn on the product. If the problem is not solved, replace the cartridge

• Code: 10.100X
• Display: 10.100X Supply Memory Error
• Description: A specific print cartridge has a faulty or missing e-label. ‘X’ indicates the cartridge: 0=black, 1=cyan, 2=magenta, 3=yellow.
• Remedy: Check the e-label. If it is broken or damaged, replace the cartridge. Verify that the cartridge is installed in the correct location. Reinstall the print cartridge. Turn off and then turn on the product. If the error is with a color cartridge, try swapping it with a different color cartridge in the tray. If the same message appears, then there is an engine problem. If a different 10.100X message appears, replace the cartridge. If the error persists, verify that the connectors in DC controller connectors J108 and J124 are firmly seated. If the problem is not solved, replace the printcartridge drawer. If the error persists, replace the DC controller.

• Code: 13.0000
• Display: 13.0000
• Description: Paper jam
• Remedy:

• Code: 20.0000
• Display: 20.0000
• Description: Memory out
• Remedy:

• Code: 21.0000
• Display: 21.0000
• Description: Page misfeed or mispick
• Remedy:

• Code: 41.2000
• Display: 41.2000
• Description: Beam detect malfunction
• Remedy:

• Code: 41.3000
• Display: 41.3000
• Description: Unexpected size
• Remedy:

• Code: 49
• Display: 49 Error
• Description: The product has experienced an embedded firmware error. Under most conditions, the product will power cycle automatically.
• Remedy: Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the product to initialize. If the error persists, perform an NVRAM initialization. If the error persists, update the firmware. If the error persists, replace the formatter.

• Code: 50.1000
• Display: 50.1000
• Description: Low fuser temperature error
• Remedy:

• Code: 50.2000
• Display: 50.2000
• Description: Slow fuser error
• Remedy:

• Code: 50.3000
• Display: 50.3000
• Description: High fuser temperature error
• Remedy:

• Code: 50.4000
• Display: 50.4000
• Description: Fuser drive circuit error
• Remedy:

• Code: 50.7000
• Display: 50.7000
• Description: Fuser open error
• Remedy:

• Code: 50.8000
• Display: 50.8000
• Description: Low subthermistor fuser error
• Remedy:

• Code: 50.9000
• Display: 50.9000
• Description: High subthermistor fuser error
• Remedy:

• Code: 50.x
• Display: 50.x Fuser Error
• Description: The product has experienced an internal hardware error.
• Remedy: 1. Turn off the power by using the power switch, and then wait at least 30 seconds. 2. Turn on the power and wait for the product to initialize. If the error persists, verify that the connectors in DC controller connectors J104 and J110 are seated firmly. If the error persists, replace the fuser. If the error persists, replace the fuser power supply.

• Code: 51.2000
• Display: 51.2000
• Description: Black scanner laser error (inline devices only)
• Remedy:

• Code: 51.2100
• Display: 51.2100
• Description: Cyan scanner laser error (inline devices only)
• Remedy:

• Code: 51.2200
• Display: 51.2200
• Description: Magenta scanner laser error (inline devices only)
• Remedy:

• Code: 51.2300
• Display: 51.2300
• Description: Yellow scanner laser error (inline devices only)
• Remedy:

• Code: 52
• Display: 52 Scanner Error
• Description: The product has experienced an internal hardware error.
• Remedy: Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the product to initialize. If the error persists, replace the DC controller. If the error persists, replace the product.

• Code: 54.0600
• Display: 54.0600
• Description: Density sensor error
• Remedy:

• Code: 54.1200
• Display: 54.1200
• Description: Black density measurement abnormality
• Remedy:

• Code: 54.1201
• Display: 54.1201
• Description: Cyan density measurement abnormality
• Remedy:

• Code: 54.1202
• Display: 54.1202
• Description: Magenta density measurement abnormality
• Remedy:

• Code: 54.1203
• Display: 54.1203
• Description: Yellow density measurement abnormality
• Remedy:

• Code: 54.1400
• Display: 54.1400
• Description: Color plane registration sensor error (inline devices only)
• Remedy:

• Code: 54.1500
• Display: 54.1500
• Description: Yellow toner level sensor error
• Remedy:

• Code: 54.1501
• Display: 54.1501
• Description: Cyan CPR pattern can’t be read
• Remedy:

• Code: 54.1502
• Display: 54.1502
• Description: Magenta CPR pattern can’t be read
• Remedy:

• Code: 54.1503
• Display: 54.1503
• Description: Yellow CPR pattern can’t be read
• Remedy:

• Code: 54.1599
• Display: 54.1599
• Description: Black CPR pattern can’t be read
• Remedy:

• Code: 54.1600
• Display: 54.1600
• Description: Magenta toner level sensor error
• Remedy:

• Code: 54.1700
• Display: 54.1700
• Description: Cyan toner level sensor error
• Remedy:

• Code: 54.1800
• Display: 54.1800
• Description: Black toner level sensor error
• Remedy:

• Code: 54.1900
• Display: 54.1900
• Description: Bad top-of-page (TOP) sensor
• Remedy:

• Code: 54.2100
• Display: 54.2100
• Description: Beam detect (BD) error
• Remedy:

• Code: 55.0000
• Display: 55.0000
• Description: Engine internal communication error
• Remedy:

• Code: 55.0601
• Display: 55.0601
• Description: DC controller NVRAM data error
• Remedy:

• Code: 55.0602
• Display: 55.0602
• Description: DC controller NVRAM access error
• Remedy:

• Code: 55.1000
• Display: 55.1000
• Description: DC controller memory error
• Remedy:

• Code: 57.0100
• Display: 57.0100
• Description: Fan motor error
• Remedy:

Solved HP Color LaserJet CM1312 MFP Error codes

• Code: 57.0600
• Display: 57.0600
• Description: Fan motor error
• Remedy:

• Code: 59.0160
• Display: 59.0160
• Description: ITB or main motor rotation error (59.A0)
• Remedy:

• Code: 59.0192
• Display: 59.0192
• Description: Developer motor rotation error (59.C0)
• Remedy:

• Code: 59.0240
• Display: 59.0240
• Description: Transfer alienation failure (59.F0)
• Remedy:

• Code: 59.3000
• Display: 59.3000
• Description: Fuser motor startup error
• Remedy:

• Remedy:

• Remedy:

• Remedy:

• Remedy:

• Code: 59.7000
• Display: 59.7000
• Description: Black developer motor startup error
• Remedy:

• Code: 59.7300
• Display: 59.7300
• Description: Yellow developer motor startup error
• Remedy:

• Code: 59.8000
• Display: 59.8000
• Description: Black developer motor rotation error
• Remedy:

• Code: 59.8300
• Display: 59.8300
• Description: Yellow developer motor rotation error
• Remedy:

• Code: 59.9000
• Display: 59.9000
• Description: ITB motor start error5
• Remedy:

• Code: 79
• Display: 79 Error
• Description: The product has experienced an internal firmware error. Under most conditions, the product will power cycle automatically.
• Remedy: Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the product to initialize. If the error persists, perform an NVRAM initialization. If the error persists, update the firmware. If the error persists, replace the formatter.

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