Fixing Kyocera KM1500 Printer Error Codes in details
– Printer model: Kyocera KM1500
– Fix Error codes on Kyocera KM1500 model and its description:
- Code: C0100
- Description: Backup memory read/write problem (main board (KP-5060))
• Read and write data does not match. - Causes: Defective backup RAM or main board (KP-5060).
- Remedy: Replace the main board (KP-5060) and check for correct operation.
- Code: C0110
- Description: Backup memory data problem (main board (KP-5060))
• Data in the specified area of the backup memory does not match the specified values. - Causes: Problem with the backup memory data. Defective backup RAM.
- Remedy: Turn interlock switch off and back on and run maintenance item U020 to set the contents of the backup memory data again. If the C0110 is displayed after re-setting the backup memory contents, replace the backup RAM or main board (KP-5060).
- Code: C0150
- Description: Backup memory read/write problem (engine board (KP-5061))
• Read and write data does not match. - Causes: Defective backup RAM or engine board (KP-5061).
- Remedy: Replace the engine board (KP-5061) and check for correct operation.
- Code: C0160
- Description: Backup memory data problem (engine board (KP-5061))
• Data in the specified area of the backup memory does not match the specified values. - Causes: Problem with the backup memory data. Defective backup RAM.
- Remedy: Turn interlock switch off and back on and run maintenance item U020 to set the contents of the backup memory data again. If the C0160 is displayed after re-setting the backup memory contents, replace the backup RAM or engine board (KP-5061).
- Code: C0170
- Description: Accounting count problem
• When the power is turned on, the total count and the scan count are abnormal both on the main board (KP- 5060) and the engine board (KP-5061). - Causes: Defective main board (KP-5060) or engine board (KP-5061).
- Remedy: Replace the main board (KP-5060) or engine board (KP-5061) and check for correct operation.
- Code: C0180
- Description: Machine number mismatch
• When the power is turned on, the machine number does not match between the main board (KP-5060) and the engine board (KP-5061). - Causes: Defective main board (KP-5060) or engine board (KP-5061).
- Remedy: Replace the main board (KP-5060) or engine board (KP-5061) and check for correct operation.
- Code: C0210
- Description: Communication problem between the main board (KP-5060) and engine board (KP-5061)
• When the power is turned on, the machine does not detect the low level of SBSY and the high level of SDIR for three seconds. - Causes: Poor contact in the connector terminals. Defective main board (KP-5060) or engine board (KP-5061).
- Remedy: Check the connection of connectors YC3 on the main board (KP-5060) and YC3 on the engine board (KP-5061), and the continuity across the connector terminals. Repair or replace if necessary. Replace the main board (KP-5060) or engine board (KP-5061) and check for correct operation.
- Code: C0610
- Description: Bitmap (DIMM) problem
• There is a problem with the data or address bus of the bitmap DRAM. - Causes: Defective main board (KP-5060). DIMM installed incorrectly. Defective DIMM
- Remedy: Replace the main board (KP-5060) and check for correct operation. Check if the DIMM is inserted into the socket on the main board (KP-5060) correctly. Replace the DIMM and check for correct operation.
- Code: C0620
- Description: Memory input interface problem
• Reading-in of an image does not complete within 10 s of the start of image transmission. - Causes: Defective main board
- Remedy: Replace the main board (KP-5060) and check for correct operation.
- Code: C0630
- Description: DMA problem
• DMA transmission of compressed, decompressed, rotated, relocated or blanked-out image data does not complete within the specified period of time. - Causes: Defective main board
- Remedy: Replace the main board (KP-5060) and check for correct operation.
- Code: C0800
- Description: Image processing problem
• JAM05 is detected twice. - Causes: Defective engine board
- Remedy: Replace the engine board (KP-5061) and check for correct operation.
- Code: C2000
- Description: Main motor problem
• LOCK ALM signal remains high for 1 s, 1 s after the main motor has turned on. - Causes: Poor contact in the main motor connector termi-nals. Defective main motor rotation control circuit. Defective drive transmission sys-tem.
- Remedy: Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable. Replace the main motor. Check if the rollers and gears rotate smoothly. If not, grease the bushings and gears. Check for broken gears and replace if any.
- Code: C3100
- Description: Scanner carriage problem
• The home position is not correct when the power is turned on or copy-ing the document placed on the con-tact glass. - Causes: Poor contact of the connector ter-minals. Defective scanner home position sensor. Defective engine board (KP-5061) or scanner board (KP-5063). Defective scanner motor.
- Remedy: Check the connection of connectors YC10, 11 on the engine board (KP-5061) and the continuity across the connector terminals. Repair or replace if necessary. Replace the scanner home position sensor. Replace the engine board (KP-5061) or scanner board (KP-5063) and check for correct operation. Replace the scanner motor.
- Code: C3200
- Description: Exposure lamp problem
• In indicator check before starting copying, the average value in scanning of the shading plate with the CCD is 128 or more. - Causes: Defective scanner board (KP-5063). Defective exposure lamp or inverter board. Incorrect shading position. Poor contact of the connector terminals.
- Remedy: Replace the scanner board (KP-5063) and check for correct operation. Replace the exposure lamp or inverter board. Adjust the position of the contact glass (shading plate). If the problem still occurs, replace the scanner home position sensor. Check the connection of connector YC-6 on the scanner board (KP-5063), and the continuity across the connector terminals. Repair or replace if necessary.
- Code: C3300
- Description: Optical system (AGC) problem
• After AGC, correct input is not obtained at CCD. - Causes: Insufficient exposure lamp luminosity. Defective scanner board (KP-5063). Incorrect shading position.
- Remedy: Replace the exposure lamp or inverter board. Replace the scanner board (KP-5063) and check for correct operation. Adjust the position of the contact glass (shading plate). If the problem still occurs, replace the scanner home position sensor.
- Code: C4000
- Description: Polygon motor synchronization problem • The polygon motor does not reach the stable speed within 15 s of the START signal turning on.
- Causes: Poor contact in the polygon motor connector terminals. Defective polygon motor. Defective engine board (KP-5061).
- Remedy: Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable. Replace the LSU. Replace the engine board (KP-5061) and check for correct operation.
- Code: C4010
- Description: Polygon motor steady-state problem • The polygon motor rotation is not stable for 5 s after the polygon motor rotation has been stabilized.
- Causes: Poor contact in the polygon motor connector terminals. Defective polygon motor. Defective engine board (KP-5061).
- Remedy: Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable. Replace the LSU. Replace the engine board (KP-5061) and check for correct operation.
- Code: C4200
- Description: BD steady-state problem
• The MIC detects a BD error for 600 ms after the polygon motor rotation has been stabilized. - Causes: Defective laser diode. Defective polygon motor. Defective main board (KP-5060).
- Remedy: Replace the LSU. Replace the LSU. Replace the main board (KP-5060) and check for correct operation.
- Code: C6000
- Description: Broken fixing heater wire
• In fixing warm-up, the time to reach 50°C/122 °F exceeds 13.5 s, the time to reach 100°C/212 °F exceeds 10 s, the time to reach the primary stabilization exceeds 10 s or the time to reach the secondary stabilization exceeds 24 s. - Causes: Poor contact in the thermistor connector terminals. Thermistor installed incorrectly. Thermal cutout triggered. Heater lamp installed incorrectly. Broken heater lamp wire.
- Remedy: Check the connection of connector CN4 on the power supply board (KP-5059) and the continuity across the connector terminals. Repair or replace if necessary. Check and reinstall if necessary. Check for continuity. If none, replace the thermal cutout. Check and reinstall if necessary. Check for continuity. If none, replace the heater lamp.
- Code: C6020
- Description: Abnormally high fixing unit thermistor temperature
• The fixing temperature exceeds 230°C/446 °F for 40 ms. - Causes: Shorted thermistor. Broken heater control circuit on the power supply board (KP-5059).
- Remedy: Measure the resistance. If it is 0 Ω, replace the thermistor. Replace the power supply board (KP-5059) and check for correct operation.
- Code: C6050
- Description: Abnormally low fixing unit thermistor temperature
• The fixing temperature remains below 90°C/194°F for 1 s. - Causes: Poor contact in the thermistor connector terminals. Broken thermistor wire. Thermistor installed incorrectly. Thermal cutout triggered. Heater lamp installed incorrectly. Broken heater lamp wire.
- Remedy: Check the connection of connector CN4 on the power supply board (KP-5059) and the continuity across the connector terminals. Repair or replace if necessary. Measure the resistance. If it is ‡ ƒ¶, replace the thermistor. Check and reinstall if necessary. Check for continuity. If none, replace the thermal cutout. Check and reinstall if necessary. Check for continuity. If none, replace the heater lamp.
- Code: C6400
- Description: Zero-crossing signal problem
• The engine board (KP-5061) does not detect the zero-crossing signal for the time specified below. At power-on: 3 s Others: 5 s - Causes: Poor contact in the connector terminals. Defective power supply board (KP5059). Defective engine board (KP-5061).
- Remedy: Check the connection of connectors YC7 on the engine board (KP-5061) and CN2 on the power supply board (KP-5059), and the continuity across the connector terminals. Repair or replace if necessary. Check if the zero-crossing signal is output from CN2-11 on the power supply board (KP-5059). If not, replace the power supply board (KP-5059). Replace the engine board (KP-5061) if C6400 is detected while CN2-11 on the power supply board (KP-5059) outputs the zero-crossing signal.
- Code: C7800
- Description: Broken external temperature thermistor
• The input voltage is 0.5 V or less. - Causes: Poor contact in the operation board connector terminals. Defective external temperature thermistor.
- Remedy: Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable. Replace the operation board and check for correct operation.
- Code: C7810
- Description: Short-circuited external temperature thermistor
• The input voltage is 4.5 V or more. - Causes: Poor contact in the operation board connector terminals. Defective external temperature thermistor.
- Remedy: Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable. Replace the operation board and check for correct operation.
– Kyocera KM1500 printer Error Codes and quick guide to troubleshooting:
- Code: C7980
- Description: Waste toner reservoir overflow probrem (when the total number of copies is less than 100 thousand sheets)
• After E31 is displayed, 1,000 sheets are copied. Or waste toner exceeds 5 g. - Causes: Defective waste toner sensor. Defective engine board (KP-5061).
- Remedy: Replace the waste toner sensor and check for correct operation. Replace the engine board (KP-5061) and check for correct operation.
- Code: C7990
- Description: Waste toner reservoir overflow probrem (when the total number of copies is 100 thousand sheets or more)
• After E31 is displayed, 1,000 sheets are copied. Or waste toner exceeds 5 g. - Causes: Defective waste toner sensor. Defective engine board (KP-5061).
- Remedy: Replace the waste toner sensor and check for correct operation. Replace the engine board (KP-5061) and check for correct operation.
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