Fixing Kyocera FS3830N Printer Error Codes in details
– Printer model: Kyocera FS3830N
– Fix Error codes on Kyocera FS3830N model and its description:
- Code: 0100
- Description: Engine board EEPROM (socket mount)
Detecting EEPROM communication error. - Causes: Improper installation EEPROM. Defective engine board (KP-1081).
- Code: 0150
- Description: Engine board EEPROM (surface mount) error
Detecting EEPROM communication error. - Causes: Defective EEPROM or engine board (KP- 1081).
- Code: 0420
- Description: Optional paper feeder PF-60 communication error
Communication error between engine board and optional paper feeder PF-60. - Causes: Improper installation between printer and optional paper feeder. Defective optional paper feeder PF- 60. Defective engine board (KP-1081).
- Code: 0440
- Description: Optional sorter SO-60 communication error
Communication error between engine board and optional sorter SO-60. - Causes: Improper installation between printer and optional sorter SO- 60. Defective optional sorter SO-60. Defective engine board (KP-1081).
- Code: 0460
- Description: Optional duplexer DU-61 communication error
Communication error between engine board and optional duplexer DU-61. - Causes: Improper installation between printer and optional duplexer DU-61. Defective optional duplexer DU-61. Defective engine board (KP-1081).
- Code: 0550
- Description: Non-supported duplexer is installed
Non-supported duplexer DU-60 is installede - Causes: DU-60 is installed.
- Code: 0560
- Description: Paper feeder PF-60 [top] with wrong firmware version is installed
The code that identifies the firmware version was out of range. - Causes: Wrong firmware version is used on the main board in paper feeder PF-60.
- Code: 0570
- Description: Paper feeder PF-60 [middle] with wrong firmware version is installed
The code that identifies the firmware version was out of range. Bulk paper feeder PF-8E with wrong firmware version is installed ·The code that identifies the firmware version was out of range. - Causes: Wrong firmware version is used on the main board in paper feeder PF-60 or bulk paper feeder PF-8E.
- Code: 0580
- Description: Paper feeder PF-60 [bottom] with wrong firmware version is installed
The code that identifies the firmware version was out of range. - Causes: Wrong firmware version is used on the main board in paper feeder PF-60.
- Code: 1200
- Description: Optional duplexer DU-61 side registration error
Side registration home position error of optional duplexer DU-61. - Causes: Defective gate array U7 on the engine board (KP-1081). Improper installation between printer and optional duplexer, or each optional unit. Defective harness (S03022) between engine board and optional unit interface connector. Improper connector insertion. Defective optional duplexer DU-61.
- Code: 2000
- Description: Main motor error
The main motor is overloaded - Causes: Overcurrent in the main motor circuitry due to an excessive torque. Connector insertion error. Defective gate array U7 on the engine board (KP- 1081). Defective harness between engine board and engine relay board (KP- 1071). Defective harness between engine relay board (KP- 1071) and main motor.
- Code: 2600
- Description: Optional bulk paper feeder PF-8E motor error
Motor error in the optional bulk paper feeder PF-8E. - Causes: Defective harness (S03022) between engine board and optional unit interface connector. Defective optional bulk paper feeder.
- Code: 2610
- Description: Optional paper feeder PF-60 (Top) paper feed motor error
Paper feed motor error in the top optional paper feederpap - Causes: Defective gate array U7 on the engine board (KP- 1081). Defective harness (S03022) between engine board and optional unit interface connector. Defective paper feeder PF-60.
- Code: 2620
- Description: Optional paper feeder PF-60 (Middle) paper feed motor error
Paper feed motor error in the middle optional paper feeder.D - Causes: Defective gate array U7 on the engine board (KP- 1081). Defective harness (S03022) between engine board and optional unit interface connector. Defective optional paper feeder PF- 60.
- Code: 2630
- Description: Optional paper feeder PF-60 (bottom) paper feed motor error
Paper feed motor error in the bottom optional paper feeder.D - Causes: Defective gate array U7 on the engine board (KP- 1081). Defective harness (S03022) between engine board and optional unit interface connector. Defective paper feeder PF-60.
- Code: 4000
- Description: Laser scanner unit (Polygon motor) error
POLRDY* does not go low within 20 seconds after POLON* goes low (When starting) or within 16 seconds after REGPAP signal goes high (during printing). - Causes: Defective gate array U7 on the engine board. Defective polygon motor. Improper connector insertion. Defective harness between laser scanner unit and engine board.
- Code: 4200
- Description: Laser scanner unit (Pin photo diode sensor) error
Laser beam detection failed. The pin photo diode sensor [board] (KP-1075) does not deliver a horizontal synchronous signal (PD*). - Causes: No laser beam due to the laser diode defect (PD). Soiled or defective pin photo diode sensor. Defective gate array U7 of engine board. Improper connector insertion. Defective harness between engine board and laser scanner unit.
- Code: 5300
- Description: Eraser lamp error
The ERADEAD* signal (delivered from the eraser lamp blown-out detection circuit on the engine board) goes low continuously more than 1 second, while eraser lamp is on. - Causes: Blown-out eraser lamp [board KP- 1067]. Defective CPU U1 on the engine board. Improper connector insertion to the eraser lamp [board KP-1067].
- Code: 6000
- Description: Fuser unit error
HTEMP remains high for longer than 4 seconds since the heater lamp is on. The heater lamp continues to be turn on for longer than 60 seconds - Causes: Blown-out thermistor. Blown-out heater lamp. Defective CPU U1 or comparator U9 on the engine board. Improper connector insertion. Defective power supply unit. Defective harness between fuser unit and power supply unit.
- Code: 6020
- Description: Abnormal high temperature error
HTEMP* remains high for longer than 4 seconds since the heater lamp is on. The heater lamp continues to be turn on for longer than 60 seconds. - Causes: Defective CPU U1 or comparator U9 on the engine board. Defective engine board (KP-1081). Defective thermistor. Defective photo coupler on the power supply unit for the heater lamp.
- Code: 6030
- Description: Thermistor error
The thermistor error signal was detected when the heater lamp was turned on. - Causes: Defective thermistor. Defective harness (S02678). Defective power supply unit. Defective engine board (KP-1081). Defective fuser board (KP-1069).
- Code: 6400
- Description: Zero cross signal error
The ZCROSS signal does not reach the engine board within 3 seconds after power on. - Causes: Defective power supply unit. Defective CPU U1 on the engine board.
- Code: 7001
- Description: Toner motor error
Toner motor is overloaded. TNMOC is detected by sampling every other 100 ms in 2 seconds since the main and toner motors are activated following the Replace toner Clean printer message after the “Toner low” is detected. - Causes: Overcurrent in the toner motor circuitry due to an excessive torque, caused by hardened toner. Defective gate array U7 on the engine board. Improper connector insertion. Defective harness between developer and high voltage unit. Defective harness between high voltage unit and engine board.
- Code: 7350
- Description: Toner refreshing mode error
- Causes: Defective high voltage unit. Defective toner refreshing.
– Kyocera FS3830N printer Error Codes and quick guide to troubleshooting:
- Code: 7400
- Description: The developer unit is not installed or not installed properly
Failed to detect the voltage to identify the developer. - Causes: The developer unit is not installed. The developer connector is not properly inserted in the printer. Defective developer unit. Defective engine board (KP-1081).
- Code: 7410
- Description: The drum unit is not installed or not installed properly
EEPROM communication error or the drum ID was not identified. - Causes: The drum unit is not installed. The drum unit connector is not properly inserted in the printer. Defective drum unit. Defective engine board (KP-1081)
- Code: 8000
- Description: Non-supported device is installed as an optional exit
Serial communication detected that a non-supported bulk paper stacker HS-8E has been installed. - Causes: A non-supported bulk paper stacker HS-8E is installed.
- Code: F0
- Description: Main board or LCD controller board error
Communication is failed between the LCD controller board (KP-1079) and the main board.has - Causes: Defective system DIMM [board KP- 1059*1/893*2*3]. Defective main board (KP-1053/ 1033).
- Code: F010
- Description: System DIMM [board] error
Checksum failed with system DIMM [board KP-1059/893] on the main board. - Causes: LCD controller board (KP-1079). Defective system DIMM [board KP- 1059*1/893*2*3]. Improper system DIMM [board KP- 1059*1/893*2*3] insertion to system DIMM slot on the main board (KP-1053/ 1033
- Code: F020
- Description: Main or expanded memory error
Checksum failed with main memory (RAM) on the main board or expanded memory (DIMM). - Causes: Defective system main memory (RAM) on the main board (KP- 1059*1/893*2*3). Defective main board (KP-1053/ 1033). Defective expanding memory (DIMM) on the main board (KP- 1053/1033)
- Code: F040
- Description: Communication error
Communication between the engine board and the main board is failed. - Causes: Defective gate array (U02) on the main board. Connector failure between the engine board (KP- 1081) and main board (KP-1053/ 1033).
- Code: F070
- Description: Flash ROM error
CPU U1 of engine board could not write data failed to flash ROM U2. Write sequence to flash ROM is not successful. Verify error. (Written data does not match the original data.) - Causes: Overrun in the engine system, deactivating the program flash ROM (U2) on the engine board (KP- 1081). Defective CPU U1 or gate array U7 or flash ROM U2 on the engine board (KP-1081).
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