Fixing Kyocera ECOSYS M2640idw Printer Error Codes in details

Fixing Kyocera ECOSYS M2640idw Printer Error Codes in details

– Printer model: Kyocera ECOSYS M2640idw
– Fix Error codes on Kyocera ECOSYS M2640idw model and its description:

• Code: 0030
• Description: FAX PWB system error The FAX process cannot be continued due to the malfunction of the FAX PWB.
• Remedy: FAX PWB Replace the FAX PWB

• Code: 0070
• Description: FAX PWB incompatible detection error In the initial communication with the FAX PWB,
• Remedy: FAX PWB Replace the FAX PWB. Main/Engine PWB Replace the main/engine PWB.

• Code: 0100
• Description: Backup memory device error Outputs an abnormal status from the flash memory.
• Remedy: Flash memory Replace the main/engine PWB. Main/Engine PWB Replace the main/engine PWB.

• Code: 0120
• Description: MAC address data error In case MAC address is invalid data
• Remedy: Flash memory Replace the main/engine PWB.

• Code: 0130
• Description: Backup memory Read/write error Read/write to the NAND memory cannot be executed.
• Remedy: Flash memory Replace the main/engine PWB. Main/Engine PWB Replace the main/engine PWB.

• Code: 0140
• Description: Backup memory data error At power up, the data that was read from the NAND memory has been determined to be a error.
• Remedy: Flash memory Replace the main/engine PWB.
  Main/Engine PWB Replace the main/engine PWB.

• Code: 0150
• Description: EEPROM read/write error (Main/ Engine PWB) Mismatch of reading data from two locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively.
• Remedy: EEPROM(YS1) Confirm that the EEPROM has been properly installed and repair if failed.
  Main/Engine PWB Replace the main/engine PWB.
  EEPROM(YS1) Contact the service support.

• Code: 0160
• Description: Backup memory data error Illegal data is detected in the EEPROM Counter data checksum does not match in all buffers
• Remedy: EEPROM(YS1) Check that the EEPROM (YS1) is firmly installed and repair it if failed. Main/Engine PWB Replace the main/engine PWB. EEPROM(YS1) Contact the service support.

• Code: 0170
• Description: Billing counting error Checksum error was detected both in the billing counter and IPU backup memory
• Remedy: Main/Engine PWB Replace the main/engine PWB.
  EEPROM(YS1) Contact the service support.

• Code: 0180
• Description: Machine number mismatch When the power is turned on, the machine number does not match between the main and engine side.
• Remedy: Main/Engine PWB Execute U004 machine number setting
  EEPROM(YS1) Contact the service support.

• Code: 0190
• Description: Backup memory device error Unable to read out data from the EEPROM. The above remains at 3 times of retries
• Remedy: Main/Engine PWB Replace the main/engine PWB.
  EEPROM(YS1) Contact the service support.

• Code: 0500
• Description: Drive lock detection by engine firmware The main motor was left rotating when monitoring it in the regular interval (monitored also during the maintenance mode)
• Remedy: Main/Engine PWB Turn the power switch off and on If not corrected, replace the main/ engine PWB.

• Code: 0510
• Description: High voltage remote control error detection It was detected that the high voltage remote signal (synchronized with the feed motor remote) is on while the drum is not driven
• Remedy: Main/Engine PWB Turn the power switch off and on If not corrected, replace the main/ engine PWB.

• Code: 0530
• Description: Backup task error detection The time for the backup task not being in operation is 30s or more
• Remedy: Main/Engine PWB Turn the power switch off and on If not corrected, replace the main/ engine PWB.

• Code: 0540
• Description: Unexpected engine firmware control detection? (Preventing the solenoid from continuously being on) The solenoid was continuously on for the specified time or more
• Remedy: Main/Engine PWB Turn the power switch off and on If not corrected, replace the main/ engine PWB.

• Code: 0800
• Description: Print sequence error The printing sequence jam (JAM010X) occurred twice consecutively.
• Remedy: Main/Engine PWB Turn the power switch off and on If not corrected, replace the main/ engine PWB.

• Code: 0830
• Description: FAX PWB flash program area checksum error The program stored in the flash memory on the FAX PWB is broken and cannot be executed.
• Remedy: FAX PWB Replace the FAX PWB.

• Code: 0840
• Description: RTC error Communication with the RTC has failed The RTC data mismatch such as dead battery
• Remedy: Battery on the main/engine PWB Check it and repair it if it is faulty.
  Main/Engine PWB Replace the main/engine PWB.

• Code: 0870
• Description: FAX PWB large data transmission error DMA transmission failed between the main/engine PWB and FAX PWB
• Remedy: FAX PWB Reattach the FAX PWB.
  FAX PWB or main/engine PWB Replace the FAX PWB or main/engine PWB.

• Code: 0920
• Description: Fax file system error The backup data is not retained for file system abnormality of the flash memory of the FAX PWB.
• Remedy: FAX PWB Replace the FAX PWB.

• Code: 0970
• Description: 24V power down detect The power shutoff was detected by the controller
• Remedy: Interlock switch Check that the interlock switch is turned on properly by the front cove.
  Low voltage power supply PWB Check if there is defective connection in the connector of the low voltage power supply PWB, and then check the 24V output from the main/engine PWB (YC20-1, 2,3). If not, replace the low voltage power supply PWB.
  Main/Engine PWB Replace the main/engine PWB and check the operation.

• Code: 1810
• Description: Communication error with the paper feeder (1st PF) No paper feeder was detected after the paper feeder connection was detected at power-up
• Remedy: Paper feeder Check the wiring connection status with the main unit, and if necessary, reconnect it.
  PF main PWB 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. PF main PWB – Main/engine PWB (YC17) 2. If the wiring is disconnected, shortcircuited or has a ground fault, replace the wire. 3. Replace the PF main PWB.
  Main/ Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the main/engine PWB.

• Code: 1820
• Description: Communication error with the paper feeder (2nd PF) No paper feeder was detected after the paper feeder connection was detected at power-up
• Remedy: Paper feeder Check the wiring connection status with the main unit, and if necessary, reconnect it.
  PF main PWB 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. PF main PWB and Main/engine PWB (YC47) 2. If the wiring is disconnected, shortcircuited or has a ground fault, replace the wire. 3. Replace the PF main PWB.
  Main/ Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the main/engine PWB.

• Code: 2000
• Description: Main motor steady-state error After the main motor was stabilized, the ready signal was not detected for consecutive 1s.
• Remedy: Wire and connector between the main motor and main/engine PWB (YC9) If the connector is not inserted enough, reinsert it. Or check the wire’s continuity and replace the wire if there is no continuity.
  Main motor drive transmission system Check if each roller and gear rotate smoothly. Apply grease to the bushings and gears if they are faulty. Check each gear if it is damaged and replace it if there is damage.
  Main motor Replace the main motor.
  Main/Engine PWB Replace the main/engine PWB.

– Kyocera ECOSYS M2640idw printer Error Codes and quick guide to troubleshooting:

• Code: 2010
• Description: Main motor start-up error The ready signal was not detected when passing 2s after the main motor is started up.
• Remedy: Wire and connector between the main motor and main/engine PWB (YC9) If the connector is not inserted enough, reinsert it. Or check the wire’s continuity and replace the wire if there is no continuity.
  Main motor drive transmission system Check if each roller and gear rotate smoothly. Apply grease to the bushings and gears if they are faulty. Check each gear if it is damaged and replace it if there is damage.
  Main motor Replace the main motor.
  Main/Engine PWB Replace the main/engine PWB.

• Code: 2600
• Description: PF conveying motor error (Paper feeder) The ready signal is not detected within 2s after the PF conveying motor of the cassette 2 turns on.
• Remedy: Connection of the wire and connector PF conveying motor – PF main PWB If the connector is not inserted enough, reinsert it. Or check the wire’s continuity and replace the wire if there is no continuity.
  PF conveying motor drive transmission system Check if each roller and gear rotate smoothly. Apply grease to the bushings and gears if they are faulty. Check each gear if it is damaged and replace it if there is damage.
  PF conveying motor Replace the PF conveying motor.

• Code: 2610
• Description: PF conveying motor error (Paper feeder) The ready signal is not detected within 2s after the PF conveying motor of the cassette 3 turns on.
• Remedy: Connection of the wire and connector PF conveying motor – PF main PWB If the connector is not inserted enough, reinsert it. Or check the wire’s continuity and replace the wire if there is no continuity.
  PF conveying motor drive transmission system Check if each roller and gear rotate smoothly. Apply grease to the bushings and gears if they are faulty. Check each gear if it is damaged and replace it if there is damage.
  PF conveying motor Replace the PF conveying motor.

• Code: 3100
• Description: Carriage error 1) While the HP sensor is interrupted at the initial drive, it is not released when driven by 66.1mm toward the scanning direction 2) During the initial drive while the HP sensor is released, the HP sensor is not interrupted when driving it by 379.5mm toward the return direction
• Remedy: Scanner motor 1. Move the scanner manually to check if there is too much load. 2. Check that the scanner drive belt is not disengaged. 3. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Scanner motor – Main/engine PWB (YC31) 4. If the wiring is disconnected, shortcircuited or has a ground fault, replace the wire. 5. Replace the scanner motor.
  Home position sensor 1. Check that the sensor is correctly positioned. 2. Confirm that the wiring connector is firmly connected, Insert the connector all the way in. Home position sensor – Main/engine PWB (YC17) 3. Replace the home position sensor.
  CIS Replace the scanner carriage and execute U411.
  Main/ Engine PWB Replace the main/engine PWB.

• Code: 3200
• Description: CIS lamp error The white reference data obtained when the lamp is turned on at the time of initialization is lower than the rated value.
• Remedy: CIS Replace the scanner carriage and execute U411.
  Main/ Engine PWB Replace the main/engine PWB.

• Code: 3210
• Description: DP CIS lamp error The white reference data obtained when the lamp is turned on at the time of initialization is lower than the rated value. (40 ppm model only)
• Remedy: DP CIS 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. DPCIS – Main/Engine PWB(YC509) 2. Replace DPCIS and execute U411.

• Code: 3300
• Description: CIS AGC error An error was detected when processing the front side AGC
• Remedy: CIS 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. CIS – Main/Engine PWB (YC506) 2. If the wiring is disconnected, shortcircuited or has a ground fault, replace the wire. 3. Replace the scanner carriage and execute U411
  Main/Engine PWB Replace the main/engine PWB.

• Code: 3310
• Description: DP CIS AGC error An error was detected when processing the back side AGC (40 ppm model only)
• Remedy: DP CIS 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. DPCIS – Main/Engine PWB(YC509) 2. Replace DPCIS and execute U411.
  Main/Engine PWB Replace the main/engine PWB.

• Code: 3500
• Description: Scanner – ASIC communication error A communication error is detected during communication. (Read-back values are different.)
• Remedy: CIS 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. CIS – Main/Engine PWB (YC506) 2. If the wiring is disconnected, shortcircuited or has a ground fault, replace the wire. 3. Replace the image scanner carriage and execute U411.
  Main/Engine PWB Replace the main/engine PWB.

• Code: 4000
• Description: Polygon motor initial error (LSU) The polygon motor ready signal is not detected when passing 10s after starting up the polygon motor
• Remedy: Laser scanner unit (LSU) 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Polygon motor – Main/engine PWB (YC3) If the wiring is disconnected, short-circuited or has a ground fault, replace the wire. 2. Replace the LSU.
  Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the main/engine PWB.

• Code: 4010
• Description: Polygon motor steady-state error (LSU) The polygon motor ready signal is not for consecutive 1s after the polygon motor is stabilized
• Remedy: Laser scanner unit (LSU) 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Polygon motor – Main/engine PWB (YC3) If the wiring is disconnected, short-circuited or has a ground fault, replace the wire. 2. Replace the LSU.
  Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the main/engine PWB.

• Code: 4201
• Description: BD steady-state error (LSU) BD was not obtained during the steady rotation
• Remedy: Laser scanner unit (LSU) 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. LSU – Main/Engine PWB (YC505) 2. If the wiring is disconnected, shortcircuited or has a ground fault, replace the wire. 3. Replace the LSU.
  Main/Engine PWB Replace the main/engine PWB.

• Code: 6000
• Description: Broken fuser heater wire (main) During warm-up, the temperature detected by the thermopile does not reach 100°C/212 °F when turning the heater on for consecutive 10s During warm up, the temperature detected by the thermopile does not reach the ready temperature when passing 30s after reaching 60°C/ 212°F.
• Remedy: Fuser unit 1. Make sure there is no paper jam. 2. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Fuser unit – Main/Engine PWB(YC19) 3. If the wiring is disconnected, shortcircuited or has a ground fault, replace the wire. 4. If the fuser heater is not turned on (broken thermostat wire), replace the fuser unit.
  Low voltage power supply PWB 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Heater – Low voltage power supply PWB (YC102) Low voltage power supply PWB – Main/ Engine PWB(YC20) 2. Replace the low voltage power supply PWB.
  Main/Engine PWB Replace the main/engine PWB.

• Code: 6020
• Description: Fuser thermopile high temperature error (main) During drive, the thermopile detected 200C/392 °F for 5s The temperature detected by the thermopile rose 18C/65 °F or more when passing 1s or more after the drive is stopped Detected temperature at that time is 200C/392 °or more
• Remedy: Thermopile 1. Reconnect the wire connector Replace the wire if there is no continuity. Thermopile – Main/engine PWB (YC2) 2. Check how the thermopile is attached. If not attached to the holder, correct it 3. Replace the thermopile if not repaired
  Fuser unit 1. Make sure there is no paper jam. 2. If the fuser heater is not turned on (broken thermostat wire), replace the fuser unit.
  Low voltage power supply PWB 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Low voltage power supply PWB – Main/ Engine PWB(YC20) 2. Replace the low voltage power supply PWB.
  Main/Engine PWB Replace the main/engine PWB.

• Code: 6030
• Description: Broken fuser thermopile wire (main) The thermopile detected an abnormal value
• Remedy: Thermopile 1. Reconnect the wire connector Replace the wire if there is no continuity. Thermopile – Main/engine PWB (YC2) 2. Replace the thermopile if not repaired
  Main/Engine PWB Replace the main/engine PWB.

• Code: 6050
• Description: Fuser thermopile low temperature error (main) During printing, the temperature detected by the thermopile is less than 100C/212°F for consecutive 3s
• Remedy: Power supply voltage 1. Check no voltage drop exceeding 10% of the rated during printing. 2. If the power is overloaded, change the AC outlet that supplies power.
  Thermopile 1. Reconnect the wire connector Replace the wire if there is no continuity. Thermopile – Main/engine PWB (YC2) 2. Check how the thermopile is attached. If not attached to the holder, correct it 3. Replace the thermopile if not repaired
  Fuser unit 1. Make sure there is no paper jam. 2. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Fuser unit – Main/Engine PWB(YC19) 3. If the wiring is disconnected, shortcircuited or has a ground fault, replace the wire. 4. If the fuser heater is not turned on (broken thermostat wire), replace the fuser unit.
  Low voltage power supply PWB 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Heater – Low voltage power supply PWB (YC102) Low voltage power supply PWB – Main/ Engine PWB(YC20) 2. Replace the low voltage power supply PWB.
  Main/Engine PWB Replace the main/engine PWB.

• Code: 6200
• Description: Fuser heater error (sub) During warm-up, the temperature detected by the thermistor does not reach 60C/212.0 °F when turning the heater on for consecutive 30s. During warm-up, the temperature detected by the thermistor does not reach the ready temperature when passing 20s after it reaches 60C/ 212°F.
• Remedy: Thermopile 1. Reconnect the wire connector Replace the wire if there is no continuity. Thermopile – Main/engine PWB (YC2) 2. Replace the thermopile if not repaired
  Fuser unit 1. Make sure there is no paper jam. 2. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Fuser unit – Main/Engine PWB(YC19) 3. If the wiring is disconnected, shortcircuited or has a ground fault, replace the wire. 4. If the fuser heater is not turned on (broken thermostat wire), replace the fuser unit.
  Low voltage power supply PWB 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Heater – Low voltage power supply PWB (YC102) Low voltage power supply PWB – Main/ Engine PWB(YC20) 2. Replace the low voltage power supply PWB.
  Main/Engine PWB Replace the main/engine PWB.

• Code: 6220
• Description: Fuser heater high temperature error (sub) The temperature detected by the thermopile is 240°C/464 °F while the drive is stopped The temperature detected by the thermopile is 255°C/491 °F during drive
• Remedy: Thermopile 1. Reconnect the wire connector Replace the wire if there is no continuity. Thermopile – Main/engine PWB (YC2) 2. Check how the thermopile is attached. If not attached to the holder, correct it 3. Replace the thermopile if not repaired
  Fuser unit 1. Make sure there is no paper jam. 2. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Fuser unit – Main/Engine PWB(YC19) 3. If the wiring is disconnected, shortcircuited or has a ground fault, replace the wire. 4. Replace the fuser unit.
  Low voltage power supply PWB 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Low voltage power supply PWB – Main/ Engine PWB(YC20) 2. Replace the low voltage power supply PWB.
  Main/Engine PWB Replace the main/engine PWB.

• Code: 6230
• Description: Fuser thermistor wire break (sub) The thermistor’s AD value was abnormal
• Remedy: Fuser unit 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Fuser unit – Main/Engine PWB(YC19) 2. If the wiring is disconnected, shortcircuited or has a ground fault, replace the wire. 3. If the fuser heater is not turned on (broken thermostat wire), replace the fuser unit.
  Main/Engine PWB Replace the main/engine PWB.

• Code: 6250
• Description: Fuser heater low temperature error (sub) During printing, the temperature detected by the thermistor is less than 60°C/140°F for consecutive 3s
• Remedy: Thermopile 1. Reconnect the wire connector Replace the wire if there is no continuity. Thermopile – Main/engine PWB (YC2) 2. Check how the thermopile is attached. If not attached to the holder, correct it 3. Replace the thermopile if not repaired
  Fuser unit 1. Make sure there is no paper jam. 2. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Fuser unit – Main/Engine PWB(YC19) 3. If the wiring is disconnected, shortcircuited or has a ground fault, replace the wire. 4. Replace the fuser unit.
  Low voltage power supply PWB 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Heater – Low voltage power supply PWB (YC102) Low voltage power supply PWB – Main/ Engine PWB(YC20) 2. Replace the low voltage power supply PWB.
  Main/Engine PWB Replace the main/engine PWB.

• Code: 6400
• Description: Zero-cross signal error During the heater turned on, the zero-cross signal disappears for consecutive 1s
• Remedy: Low voltage power supply PWB Replace the low voltage power supply PWB.
  Main/Engine PWB Replace the main/engine PWB.

• Code: 6600
• Description: Fuser rotation error The fuser roller rotation detection is not input for consecutive 2s while the motor’s steady signal is input
• Remedy: Fuser unit 1. Make sure there is no paper jam. 2. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Fuser unit – Main/Engine PWB(YC19) 3. If the wiring is disconnected, shortcircuited or has a ground fault, replace the wire. 4. Replace the fuser unit.
  Main/Engine PWB Replace the main/engine PWB.

• Code: 6610
• Description: The fuser pressure release error The fuser pressure change is not complete within 10s after the instruction
• Remedy: Fuser unit 1. Make sure there is no paper jam. 2. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Fuser unit – Main/engine PWB (YC19) 3. If the wiring is disconnected, shortcircuited or has a ground fault, replace the wire. 4. Replace the fuser unit.
  Fuser pressure release error 1. Reverse-rotate the fuser gear manually to check if the fuser pressure can be released. 2. When releasing the pressure, check the fuser pressure release sensor is interrupted by the actuator Reattach it if the light is not interrupted 3. Reconnect the wire connector Replace the wire if there is no continuity. Fuser pressure release sensor – Main/ engine PWB (YC19) Fuser pressure release motor – Main/ engine PWB (YC1) 4. Replace the fuser pressure release motor.
  Main/Engine PWB Replace the main/engine PWB.

• Code: 6650
• Description: Fuser thermopile EEPROM error 1. The thermopile EEPROM is not accessed 2. No response from the device at read was detected five time consecutively Data read at two points was unmatched eight times consecutively 3. Thermopile data checksum error
• Remedy: Thermopile 1. Reconnect the wire connector Replace the wire if there is no continuity. 2. Thermopile – Main/engine PWB (YC2) 3. Replace the thermopile if not repaired
  Main/Engine PWB Replace the main/engine PWB.

• Code: 7220
• Description: Broken in-machine thermistor wire The sensor input sampling value is greater than the reference value.
• Remedy: In-machine temperature sensor 1. Confirm that the wiring connector is firmly connected, Insert the connector all the way in. In-machine temperature sensor – Main/engine PWB (YC1) 2. If the wiring is disconnected, shortcircuited or has a ground fault, replace the wire. Replace the in-machine temperature sensor PWB.
  Main/Engine PWB Replace the main/engine PWB.

• Code: 7800
• Description: Broken outer thermistor wire The sensor input sampling value is abnormal. (After detecting an error, it is controlled at 23C/77 °F and 50%RH)
• Remedy: Temperature and humidity Sensor 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Temperature and humidity sensor – Main/engine PWB (YC2) 2. If the wiring is disconnected, shortcircuited or has a ground fault, replace the wire. 3. Replace the Temperature and humidity sensor PWB.
  Main/Engine PWB Replace the main/engine PWB.

• Code: 7990
• Description: Waste toner full The waste toner sensor detected the waste toner reservoir in the drum unit is full
• Remedy: Drum unit Turn the power switch off and on Replace the drum unit if not repaired.
  Waste toner sensor Replace the waste toner sensor.
  Main/Engine PWB Replace the main/engine PWB.

• Code: F000
• Description: Communication error between Main/Engine PWB – Operation panel PWB
• Remedy: Connection of the wires and connectors between the main/engine PWB – the operation panel PWB. If the connector is not inserted enough, reinsert it. Or check the wire’s continuity and replace the wire if there is no continuity.
  Operation panel PWB Replace the operation panel PWB. (TSI: see page 4-138, LCD: see page 4- 141)
  Main/Engine PWB Replace the main/engine PWB.

• Code: F010
• Description: Main/Engine PWB Checksum error
• Remedy: Main/Engine PWB Unplug the power cord from the wall outlet, and wait five seconds. Then plug in the power cord and then turn on the power switch. If not corrected, replace the main/ engine PWB.

• Code: F020
• Description: Main/engine PWB RAM checksum error
• Remedy: Main/engine PWB memory (RAM) Turn the power switch off and on If not corrected, replace the main/ engine PWB.
  Expansion memory (DIMM) Replace the expansion memory (DIMM)

• Code: F040
• Description: Main/engine PWB engine communication error
• Remedy: Main/Engine PWB Turn the power switch off and on If not repaired, replace the EEPROM on the main/engine PWB or main/engine PWB.

• Code: F041
• Description: Main/engine PWB – Scanner PWB communication error
• Remedy: Main/Engine PWB Turn the power switch off and on If not corrected, replace the main/ engine PWB.

• Code: F050
• Description: Main/engine PWB engine checksum error
• Remedy: Main/Engine PWB Download the engine firmware again (TSI: see page 4-138,LCD: see page 4- 141)
  Main/Engine PWB Turn the power switch off and on If not repaired, replace the EEPROM on the main/engine PWB or main/engine PWB.

• Code: F051
• Description: No scan engine main program
• Remedy: Main/Engine PWB Turn the power switch off and on If not corrected, replace the main/ engine PWB.

• Code: F12X
• Description: Abnormality detecting in a Scan control section
• Remedy: (1) Check the harness between Scan/DP<=>Main/Engine PWBs, and the connection state of a connector, and perform an operation check. (2) U021 Controller backup initialization is carried out and an operation check is performed. (3) Exchange a Scan/DP board and perform an operation check. (4) Exchange a Main/Engine PWB and perform an operation check. (5) Get USBLOG and contact service headquarters.

• Code: F14X
• Description: Abnormality detecting in a FAX control part
• Remedy: (1) Check the harness between FAX<=>Main/Engine PWBs, and the connection state of a connector, and perform an operation check. (2) U021 Controller backup initialization is carried out and an operation check is performed. (3) Perform a deed operation check for DIMM Clear by U671. * Notes(Since it disappears when received data remain, cautions are required.) (4) Exchange a FAX board and perform an operation check. (5) Exchange a Main/Engine PWB and perform an operation check. (6) Get USBLOG and contact service headquarters.

• Code: F15X
• Description: Abnormality detecting in an authentication device control section
• Remedy: (1) Check the harness between authentication device <=>Main/ Engine PWBs, and the connection situation of a connector, and perform an operation check. (2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main/Engine PWB and perform an operation check. (4) Get USBLOG and contact service headquarters.

• Code: F18X
• Description: Abnormality detecting in a Video control section
• Remedy: (1) Check the harness between Engine<=>Main/Engine PWBs, and the connection state of a connector, and perform an operation check. (2) U021 Controller backup initialization is carried out and an operation check is performed. (3) Exchange a Main/Engine PWB and perform an operation check. (4) Get USBLOG and contact service headquarters.

• Code: F1DX
• Description: Abnormality detecting of the image memory Management Department
• Remedy: (1) Carry out U021 Main backup initialization and perform an operation check. (2) Exchange a Main/Engine PWB and perform an operation check. (3) Get USBLOG and contact service headquarters.

• Code: F21X, F22X, F23X
• Description: Abnormality detecting in an image-processing part
• Remedy: (1) Check contact of a DDR memory and perform an operation check. (2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main/Engine PWB and perform an operation check. (4) Get USBLOG and contact service headquarters.

• Code: F24X
• Description: Abnormality detecting in the system Management Department
• Remedy: (1) Check contact of a DDR memory and perform an operation check. (2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main/Engine PWB and perform an operation check. (4) Get USBLOG and contact service headquarters.

• Code: F25X
• Description: Abnormality detecting in a network management department
• Remedy: (1) Carry out U021 Main backup initialization and perform an operation check. (2) Exchange a Main/Engine PWB and perform an operation check. (3) Get USBLOG and packet capture and contact service headquarters.

• Code: F26X … F2AX
• Description: Abnormality detecting in the system Management Department
• Remedy: (1) Carry out U021 Main backup initialization and perform an operation check. (2) Exchange a Main/Engine PWB and perform an operation check. (3) Get USBLOG and contact service headquarters.

• Code: F2BX … F32X
• Description: Abnormality detecting in a network control part
• Remedy: (1) Carry out U021 Main backup initialization and perform an operation check. (2) Exchange a Main/Engine PWB and perform an operation check. (3) Get USBLOG and contact service headquarters.(Depending on an analysis result, it is packet capture acquisition)

• Code: F33X
• Description: Abnormality detecting in the Scan Management Department
• Remedy: (1) Check the harness between Scan/DP<=>Main/Engine PWBs, and the connection state of a connector, and perform an operation check. (2) U021 Controller backup initialization is carried out and an operation check is performed. (3) Exchange a Scan/DP board and perform an operation check. (4) Exchange a Main/Engine PWB and perform an operation check. (5) Get USBLOG and contact service headquarters.

• Code: F34X
• Description: Abnormality detecting in the Panel Management Department
• Remedy: (1) Check the harness between Panel<=>Main/Engine PWBs, and the connection state of a connector, and perform an operation check. * Notes (2) U021 Controller backup initialization is carried out and an operation check is performed. (3) Exchange a Panel board and perform an operation check. (4) Exchange a Main/Engine PWB and perform an operation check. (5) Get USBLOG and contact service headquarters.

• Code: F35X
• Description: Abnormality detecting in the printing controlling Management Department
• Remedy: (1) Carry out U021 Main backup initialization and perform an operation check. (2) Exchange a Main/Engine PWB and perform an operation check. (3) Get USBLOG and contact service headquarters.

• Code: F37X
• Description: Abnormality detecting in the FAX Management Department
• Remedy: (1) Carry out U021 Main backup initialization and perform an operation check. (2) Exchange a Main/Engine PWB and perform an operation check. (3) Get USBLOG and contact service headquarters.

• Code: F38X
• Description: Abnormality detecting in the authentication authorized Management Department
• Remedy: (1) Carry out U021 Main backup initialization and perform an operation check. (2) Exchange a Main/Engine PWB and perform an operation check. (3) Get USBLOG and contact service headquarters.

• Code: F3AX … F45X
• Description: Abnormality detecting in the Entity Management Department
• Remedy: (1) Carry out U021 Main backup initialization and perform an operation check. (2) Exchange a Main/Engine PWB and perform an operation check. (3) Get USBLOG and contact service headquarters.

• Code: F46X
• Description: Abnormality detecting of a printer rendering part
• Remedy: (1) Exchange a Main/Engine PWB and perform an operation check. (2) the acquisition wish of USBLOG — carry out (Depending on the (2) case, it is print capture data acquisition)

• Code: F47X, F48X, F49X
• Description: Abnormality detecting of an image editing processing part
• Remedy: (1) Carry out U021 Main backup initialization and perform an operation check. (2) Exchange a Main/Engine PWB and perform an operation check. (3) Get USBLOG and contact service headquarters.

• Code: F4DX, F4EX
• Description: Abnormality detecting in the Entity Management Department
• Remedy: (1) Carry out U021 Main backup initialization and perform an operation check. (2) Exchange a Main/Engine PWB and perform an operation check. (3) Get USBLOG and contact service headquarters.

• Code: F4FX
• Description: Abnormality detecting in the JOB Management Department
• Remedy: (1) Carry out U021 Main backup initialization and perform an operation check. (2) Exchange a Main/Engine PWB and perform an operation check. (3) Get USBLOG and contact service headquarters.

• Code: F50X
• Description: Abnormality detecting in the FAX Management Department
• Remedy: (1) Carry out U021 Main backup initialization and perform an operation check. (2) Exchange a Main/Engine PWB and perform an operation check. (3) Get USBLOG and contact service headquarters.

• Code: F51X … F57X
• Description: Abnormality detecting in a JOB execution part
• Remedy: (1) Carry out U021 Main backup initialization and perform an operation check. (2) Exchange a Main/Engine PWB and perform an operation check. (3) Get USBLOG and contact service headquarters.

• Code: F58X … F5EX
• Description: Abnormality detecting in the various-services Management Department
• Remedy: (1) Carry out U021 Main backup initialization and perform an operation check. (2) Exchange a Main/Engine PWB and perform an operation check. (3) Get USBLOG and contact service headquarters.

• Code: F5FX
• Description: Abnormality detecting in a service execution part
• Remedy: (1) Carry out U021 Main backup initialization and perform an operation check. (2) Exchange a Main/Engine PWB and perform an operation check. (3) Get USBLOG and contact service headquarters.

• Code: F62X
• Description: Abnormality detecting in a service execution part
• Remedy: (1) Carry out U021 Main backup initialization and perform an operation check. (2) Exchange a Main/Engine PWB and perform an operation check. (3) Get USBLOG and contact service headquarters.

• Code: F63X
• Description: Abnormality detecting in a device control section
• Remedy: (1) Carry out U021 Main backup initialization and perform an operation check. (2) Exchange a Main/Engine PWB and perform an operation check. (3) Get USBLOG and contact service headquarters.

• Code: F69X … F6CX
• Description: Abnormality detecting in a HyPAS-E part
• Remedy: (1) Carry out U021 Main backup initialization and perform an operation check. (2) Exchange a Main/Engine PWB and perform an operation check. (3) Get USBLOG and contact service headquarters.

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