Error Codes list of Riso KS500 model and quick guides
– Compatible Printer model: Riso KS500
– Riso KS500 Error Codes with quick guides:
- Code: C1
- Description: Close Separation fan unit
- Causes: • If the actuator of the Separation base unit safety switch is not depressed.
- Troubleshooting Guides: Close the separation fan unit.
- Code: C2
- Description: Close Master Making Unit
- Causes: • If the actuator of the Master making unit safety switch is not depressed.
- Troubleshooting Guides: Close the Master making unit.
- Code: C3
- Description: Close Master Removal Unit
- Causes: • If the actuator of the Master removal unit safety switch is not depressed.
- Troubleshooting Guides: Close the Master removal unit.
- Code: C4
- Description: Set master disposal box.
- Causes: • If the master disposal box set sensor does not detect.
- Troubleshooting Guides: Set the Master disposal box.
- Code: C5
- Description: Set Ink bottle in Place
- Causes: • If the Ink bottle set sensor does not detect the Ink bottle.
- Troubleshooting Guides: Set the Ink bottle in the Drum.
- Code: C6
- Description: Replace Master Roll
- Causes: • If the black tape attached at the end of the Master roll has been detected by the Master end sensor during master making or confidential operation.
- Troubleshooting Guides: Master making unit safety SW OFF & ON. • Replace the depleted Master roll with a new one.
- Code: C7
- Description: Empty Disposal Box
- Causes: • If the Master removal 5 times.
- Troubleshooting Guides: Master disposal boxl set sensor OFF & 5 seconds later ON. • Empty the disposal box.
- Code: C8
- Description: Replace Ink bottle
- Causes: • If the Ink sensor does not detect ink in the Squeegee unit within 20 seconds after the Inking motor was activated.
• If the Ink sensor does not detect ink in the Squeegee unit within 40 seconds after the Inking motor was activated when the Ink bottle is installed just after replacing empty ink bottle. - Troubleshooting Guides: Ink bottle set sensor OFF & 5 seconds later ON.
- Code: E1
- Description: Main Motor Lock
- Causes: • If excessive current is detected 0.3 seconds consecutively after the Main motor is activated.
• If no Encoder sensor output after Main motor is activated. - Troubleshooting Guides: Turn Power SW OFF & ON.
- Code: E12
- Description: Master removal motor lock
- Causes: • Excessive current to the motor is detected three time consecutively during the current check made every 100 ms.
- Troubleshooting Guides: Turn Power SW OFF & ON.
- Code: E13
- Description: Cutter motor Lock
- Causes: • If the Cutter home position switch is not turned OFF within 500 ms after the Cutter motor is activated.
• If the Cutter end position switch is not pressed within 2000 ms after the Cutter motor is activated. - Troubleshooting Guides: Use test mode.
- Code: E16
- Description: Inking Motor Lock
- Causes: • If excessive current is detected 2.5 seconds consecutively after the Inking motor is activated.
- Troubleshooting Guides: Turn Power SW OFF & ON.
Solve Riso KS500 Error codes
- Code: E19
- Description: TPH pressure error [During TPH Up Positioning]
- Causes: • If the light path of the TPH pressure sensor is not opened within 10 seconds after the Write pulse motor is activated. [During TPH Down Positioning]
• If the light path of the TPH pressure sensor is not blocked within 10 seconds after the Write pulse motor is activated. - Troubleshooting Guides: Turn Power SW OFF & ON.
- Code: E3
- Description: Clamp Motor Lock [During Clamp Motor Initial Positioning]
- Causes: • If the light path of the Clamp senors both C and L are not opened within 10 seconds after after the Clamp motor is activated. [During Master Release from the Clamp Plate]
• If the light path of the Clamp sensor L is not blocked within 10 seconds after the Clamp motor is activated.
• If the light path of the Clamp sensor C is not opened within 10 seconds after the Clamp motor is activated. [When the Clamp Plate opens during Master Clamping]
• If the light path of the Clamp sensor L is not blocked within 10 seconds after the Clamp motor is activated.
• If the light path of the Clamp sensor C is not opened within 10 seconds after the Clamp motor is activated. [When the Clamp Plate closes during Master Clamping]
• If the light path of the Clamp sensor L is not opened within 10 seconds after the Clamp motor is activated. - Troubleshooting Guides: Use test mode.
- Code: E4
- Description: Ink Overflow
- Causes: • If the Overflow sensor detects excessive ink in the Squeegee unit.
- Troubleshooting Guides: Remove excess ink from the Drum.
- Code: E6
- Description: Position-A Sensor Malfunction
- Causes: • If Position-A sensor cannot be detected (or keeps detecting) even though the Main motor encoder sensor signal is making the output after the Main motor is activated.
- Troubleshooting Guides: Turn Power SW OFF & ON.
- Code: J1
- Description: No Master on the Drum
- Causes: • If the Master sensor does not find master on the Drum when the Drum is at 134° during the printing movement.
- Troubleshooting Guides: Press ALL RESET button.
- Code: J10
- Description: Removed Master Jammed at the Master removal area
- Causes: • If the Master removal sensor is detecting the removed master (light path blocked) even though the Drum has returned to the position-A after the master removal process.
- Troubleshooting Guides: Master removal sensor OFF • Remove the jammed master.
- Code: J2
- Description: Paper Jam in the Second Paper Feed Area
- Causes: • If the Paper receiving sensor does not find paper when the Drum is at Position-334° and 104° the printing operation.
- Troubleshooting Guides: Press ALL RESET button. • Remove the jammed paper.
- Code: J3
- Description: Paper Jam in the Paper Receiving Area
- Causes: • If the status of the Paper receiving sensor does not change from detecting paper to not detecting from Drum angle 357° to 280° the printing operation.
- Troubleshooting Guides: Press ALL RESET button. • Remove the jammed paper.
- Code: J4
- Description: Master Loading Error
- Causes: • If the Master sensor does not detect the master (light not reflected) within 5 seconds.
- Troubleshooting Guides: Master making unit safety SW OFF & ON.
- Code: J5
- Description: Master Loading Error (onto the Drum)
- Causes: • If the Master sensor does not detect the master (light not reflected) during the master loading when the Drum is at 134° from the position-A.
- Troubleshooting Guides: Master making unit safety SW OFF & ON.
- Code: J6
- Description: Master Cut Malfunction
- Causes: • If the Master positioning sensor is still detecting the master (light reflected back) when the Drum is at position-A after the cutting.
- Troubleshooting Guides: Master making unit safety SW OFF & ON.
- Code: J7
- Description: Original Jam at Entrance
- Causes: • During the Original scanning, if the Original IN sensor does not detecting within 5 second after the Read pulse motor activates.
- Troubleshooting Guides: Master making unit safety SW OFF & ON.
- Code: J8
- Description: Original Jam
- Causes: • During the Original set movement, if the Original IN sensor still detecting Original (sensor light reflected) the master making movement.
- Troubleshooting Guides: Original IN sensor OFF & ON.
- Code: J9
- Description: Master Removal Error
- Causes: • In case the Master removal sensor does not detect the removed master (light path opened) at Drum 134° from the Position -A during the master removal even though a master was detected on the Drum before the master removal operation.
- Troubleshooting Guides: • Remove the jammed master.
– Get more information about Epson XP 15000 troubleshooting, click here
– Get more error code list with quick guide to fix printer product, click here
– About get help with reseting Epson inkpad or others, click here
Waste Ink Pad Counter Utility Functions:
– Cleaning printhead.
– Ink charge.
– Fix Epson red lights blinking Error
– Fix Epson Service Required Error: A printer’s ink pad at the end of its service life Please contact Epson Support.
– Check the current value of waste ink counters and ink level counters.
– Clear Waste Ink Counters.
– Read and write serial number.
– Read and write USB ID.
– Read and write HEAD ID.
– Make EEPROM dump, backup.
– Paper feed test.
– Nozzle check.
– Color check pattern.
– Initialize (disable) PF deterioration offset.
– Retrieve device information
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