Error Codes of Riso EZ590 printer model

Error Codes list of Riso EZ590 model and quick guides

– Compatible Printer model: Riso EZ590
– Riso EZ590 Error Codes with quick guides:

• Code: A01
• Description: Master feed error
• Causes: 201 The Master positioning sensor does not go ON even after the Write pulse motor is activated during the master-positioning, master-cut, or master-loading operation. 202 The Master positioning sensor does not go OFF even when the Write pulse motor is reversed during the master-positioning or at start of master-making operation. 211 The Master positioning sensor is ON during standby. 214 The Master positioning sensor is ON at the start of master making. 215 Sensor stop position of the Write motor is differ with programmed stop position. 258 Once after the Master end sensor detects the master end mark, the Master end sensor detected the end mark again.
• Troubleshooting Guides: Pull out the Master making unit, rewind the master and reinstall.

• Code: A02
• Description: Master loading error
• Causes: 509 The Master loading sensor was OFF when the master was checked at a specified drum angle during the master loading operation.
• Troubleshooting Guides: 1. Pull out the Print drum and remove the master from the drum. 2. Return the Print drum in place. 3. Press the [START] key.

• Code: A04
• Description: Master detected on print drum error
• Causes: 303 Check Print Drum – Master disposal error / Master disposal jam.
• Troubleshooting Guides: 1. Pull out the Print drum and remove the master from the drum. 2. Return the Print drum in place. 3. Press the [START] key.

• Code: A05
• Description: Master detected in master-disposal area
• Causes: 304 The Master removal sensor was ON at the completion of the master disposal. 312 The Master removal sensor was ON at the start of the master making. 315 The Master removal sensor was ON after the completion of the recovery movement.
• Troubleshooting Guides: Pull out Master disposal box and remove the jammed master, if the error persists, Call Service

• Code: A06
• Description: Check paper-feed tray
• Causes: 403 Either the Upper or Lower safety switch of the Paper feed tray is OFF. Note: This detection is not made when the machine is in low-power-mode (24V OFF).
• Troubleshooting Guides: Check underneath the Standard feed tray (Paper feed tray) and on top of the printing paper for any obstructions. Remove if any exist.

• Code: A07(J)
• Description: Paper-feed error
• Causes: 409 The Paper ejection sensor was OFF when the paper should have arrived, and the Paper sensor was ON when the machine stopped (Paper misfeed). 412 The Paper sensor was OFF three times in succession when a paper misfeed was detected (paper misfeed). 413 The Paper sensor was still ON (detecting paper) when the paper should have went out from the sensor. 418 The Paper sensor was ON at the start of machine operation when the START button was pressed. 429 Paper feed error (recovery error). 432 The Paper sensor was ON when the machine went into paper feed retry movement after a paper misfeed.
• Troubleshooting Guides: 1. Check the paper feed side and remove the jammed paper. 2. Reload printing paper. 3. Press the <RESET> key if error display does not clear. When using special paper, adjust the Paper Feed Pressure Adjustment Lever according to the paper characteristics.

• Code: A08(J)
• Description: Paper jam on print drum
• Causes: 410 The Paper ejection sensor was OFF when paper should have arrived, and the Paper sensor was OFF when the machine stopped (paper jam on the print drum). 430 Paper jam on the Print drum (recovery error).
• Troubleshooting Guides: Pull out the Print Drum. Remove the jammed paper. <Do not touch the separation hook or master removal hook when putting your hand into the unit to remove paper. The sharp tips of the hooks can hurt your hand.>

• Code: A09(J)
• Description: Paper-ejection error
• Causes: 411 The Paper ejection sensor was ON when the paper should have left the Paper ejection sensor. 417 The Paper ejection sensor was ON at the start of machine operation when the START button was pressed. 431 The Paper ejection error (recovery error).
• Troubleshooting Guides: Check for any jammed paper on the paper exit area. When using special paper, adjust the Paper Arranger on the Receiving Tray Paper Guides according to the paper characteristics.

• Code: A10(J)
• Description: AF original feed error
• Causes: 102 The original is pulled out from the AF unit before the scanning is completed. 103 Original jammed at the AF registration sensor. (The AF registration sensor does not go OFF after the AF read sensor goes ON) 105 Original jammed at AF read sensor. (The AF read sensor does not go OFF after the AF registration sensor goes OFF) 106 Original jammed at AF original ejection sensor. (The AF original ejection sensor does not go OFF after the AF read sensor goes OFF) 107 The Original does not arrive to the AF registration sensor. 108 The Original does not arrive to the AF read sensor. 109 The Original does not arrive to the AF original ejection sensor. (The AF original ejection sensor does not go ON after the AF read sensor goes ON) 169 The AF feed cover is opened due to original jam, while originals are present on the tray.
• Troubleshooting Guides: Pull the AF Original Release Lever (Option) to the right, and remove the original. Raise the Platen Cover, turn the AF Original Release Dial and remove the original.

• Code: A16
• Description: Awaiting for the master to be removed from the drum
• Causes: 525 Waiting for the master to be removed from the Print drum.
• Troubleshooting Guides: 1. Pull out the Print drum and remove the master from the drum. 2. Return the Print drum in place. 3. Press the [START] key.

• Code: A17
• Description: Cutter error
• Causes: 209 The Cutter HP switch is OFF when master making starts, when the master material is set in the Master making unit.
• Troubleshooting Guides: Pull out the Master Making Unit and remove master. Closing the Master Making Unit Cover will reset the error. Setup the master again.

• Code: A34
• Description: Requesting for master to be reset
• Causes: 218 Requesting for the master material to be reset into the Master making unit.
• Troubleshooting Guides: Pull out the Master Making Unit and reinstall the master. If the leading edge of the master is wrinkled or torn, cut the edge straight and reinstall.

Solve Riso EZ590 Error codes

• Code: B01
• Description: Keycard counter: No card
• Causes: 730 Keycard counter: No card
• Troubleshooting Guides: Insert card.

• Code: B02
• Description: Sorter: Call service error
• Causes: 702 Serviceman call error command was received from the sorter.
• Troubleshooting Guides: Check the Sorter.

• Code: B03
• Description: Sorter: Jam error
• Causes: 703 Received paper jam error command was received from the sorter.
• Troubleshooting Guides: Remove the jammed paper.

• Code: B04
• Description: Sorter: Door open error
• Causes: 707 Cover open error command was received from the sorter.
• Troubleshooting Guides: Close the Sorter cover.

• Code: B05
• Description: Sorter: Error (other)
• Causes: 709 Other error command was received from the sorter.
• Troubleshooting Guides: Check the Sorter.

• Code: B21
• Description: Hold memory: Read/Write error
• Causes: 714 File name error on the Storage Memory. 715 Access error on the Storage Memory. 716 Other error on the Storage Memory.
• Troubleshooting Guides: Switch OFF the power and then switch ON the power back.

• Code: B22
• Description: Job separator: Power OFF
• Causes: 721 With the [Tape separation] function set ON, no power is supplied to the job separator when start key is pressed. 727 After cluster-A signal turned ON, BUSYsignal stayed [L] more than 7 seconds (power to job separator was turned OFF while the tape is being ejected.
• Troubleshooting Guides: Press the <RESET> Key and check and switch ON the power of Job Separator.

• Code: B23
• Description: Job separator: No tape
• Causes: 722 With the [Tape separation] function set ON, no tape detected in the job separator when the start key is pressed. 723 No tape remains in job separator upon completion of the tape-ejection operation.
• Troubleshooting Guides: Press the <RESET> Key and set paper tape in Job Separator.

• Code: B24
• Description: Job separator: Tape jam
• Causes: 724 Tape jam detected when the start key is pressed with the [Tape separation] function set to ON. 725 The tape-jam detection signal is [H] for more than 1.2 seconds after cluster-A signal turns ON (tape misdeed). 726 Job separator tape-jam detection signal is [L] when the BUSY signal changes from [L] to [H] (or after 7 sec. at [L]) after the cluster-A signal goes ON (tape misfeed).
• Troubleshooting Guides: Press the <RESET> Key and remove the jammed tape.

• Code: B25
• Description: Sorter: Tray full error
• Causes: 704 Sorter tray full.
• Troubleshooting Guides: Remove papers from the Sorter tray.

• Code: B26
• Description: Sorter: Paper remaining on tray error
• Causes: 705 Paper remaining on the Sorter tray.
• Troubleshooting Guides: Remove paper from the Sorter tray.

• Code: B27
• Description: Sorter: Stapler error
• Causes: 706 Stapler error command is received from the sorter.
• Troubleshooting Guides: Check the stapler and correct the stapler problem.

• Code: B28
• Description: Sorter: Size error
• Causes: 708 Paper size error command was received from the Sorter.
• Troubleshooting Guides: Remove paper from the Sorter tray.

• Code: B29
• Description: USB Memory: No compatibility (w/ USB HUB)
• Causes: 926 The USB hub connected to this machine.
• Troubleshooting Guides: Connect the correct corresponding USB Flash Drive.

• Code: B30
• Description: USB Memory: No compatibility
• Causes: 910 Unrecognized USB device connected to this machine.
• Troubleshooting Guides: Connect the correct corresponding USB Flash Drive.

• Code: B31
• Description: Linked printer: Data communication error
• Causes: 916 Network cable is not connected when the machine is powered ON.
• Troubleshooting Guides: Press the <RESET> Key and connect the network cable.

• Code: B32
• Description: Network cable not connected
• Causes: 914 MIB (Management Information Base) request error 915 MIB no reply 917 Communication error on the network. 920 Error detected by NET-D Card – NAK (negative acknowledgement was received).
• Troubleshooting Guides: Press the <RESET> Key, and check the network cable and linked printer.

• Code: B33
• Description: IP address setup error
• Causes: 931 DHCP is ON, but DHCP server is not found.
• Troubleshooting Guides: Press the <RESET> Key, and enter the IP address.

• Code: B34
• Description: Linked printer: error No toner
• Causes: 919 No toner in the linked printer.
• Troubleshooting Guides: Press the <RESET> Key and replace the toner on the linked printer.

• Code: B35
• Description: Linked printer: Call service error
• Causes: 970 Error in the linked printer.
• Troubleshooting Guides: Press the <RESET> Key, and correct the error on the linked printer.

• Code: B38
• Description: USB Memory: Fault create a file
• Causes: 911 Fail to create RISO folder
• Troubleshooting Guides: Press the <RESET> Key, and disconnect USB flash drive.

• Code: B39
• Description: USB Memory: No access
• Causes: 999 Detects device error
• Troubleshooting Guides: Press the <RESET> Key, and disconnect USB flash drive.

• Code: C01
• Description: Replace ink cartridge
• Causes: 512 The Ink sensor did not go ON even when inking was performed for a preset duration. 563 Ink remaining amount is zero from the information on the RF-Tag. 574 Inkless error was detected 5 times consecutively on one same ink cartridge.
• Troubleshooting Guides: Remove the empty ink cartridge and replace with a new one.

• Code: C02
• Description: Replace master roll
• Causes: 200 The master end was detected twice in succession at 10 milliseconds intervals during master transport. 240 Master remaining amount is zero from the RF-Tag information. 253 Master-less error was detected twice consecutively on one same master-roll.
• Troubleshooting Guides: Remove the empty master roll and replace with a new one.

• Code: C03
• Description: Master disposal box full
• Causes: 308 Compression detection position was reached before the master-compressionmotor encoder-sensor count reached the specified level, after the master compression motor turned ON in the compressing direction. 311 Master disposal software counter reached to the defined number.
• Troubleshooting Guides: Remove the Master disposal box from the machine, throw away the disposed master from the Disposal box and return the Disposal box in the machine after an interval of over 5 seconds.

• Code: C04
• Description: No paper on the paper feed tray
• Causes: 402 The Paper detection sensor is OFF (not detecting paper).
• Troubleshooting Guides: Add paper on the standard paper feed tray.

• Code: D01
• Description: Print drum not set
• Causes: 526 The Print drum is not set in the machine (Drum connection signal, the Drum safety switch, and the Print drum lock sensor is OFF). 527 Print drum connection signal is OFF when the Print drum was inserted in the machine. 528 The Drum safety switch is OFF when the Print drum was inserted in the machine. 529 The Print drum lock sensor is OFF when the Print drum was inserted in the machine (time-out: 5 seconds). 530 Print drum connection signal does not go OFF within 5 seconds after the Drum safety switch went OFF when the Print drum was pulled out.
• Troubleshooting Guides: Set the Print drum in the machine.

• Code: D02
• Description: Incorrect print drum
• Causes: 532 Incorrect print drum is used. (Drum code) 580 Incorrect print drum is used. (Drum style)
• Troubleshooting Guides: Set correct print drum in the machine.

• Code: D03
• Description: Ink cartridge not set
• Causes: 533 The Ink bottle set switch is OFF.
• Troubleshooting Guides: Install the Ink cartridge in the Print drum.

• Code: D04
• Description: Incorrect ink cartridge
• Causes: 534 Incorrect ink cartridge is used. 560 The Ink RF-Tag is not detected on the Ink bottle. 561 Ink RF-Tag communication error (communication with the Ink cartridge was interfered by noise). 562 Wrong ink cartridge information on the Ink RF-Tag. 564 Detected a mismatch in the Ink RF-Tag. 575 RF-Tag software error.
• Troubleshooting Guides: Replace with correct ink cartridge.

• Code: D05
• Description: Master not set
• Causes: 210 The Master detection sensor is OFF (not detecting master material).
• Troubleshooting Guides: Insert leading edge of the master material into the master entrance and close the master making unit.

• Code: D07
• Description: Master-disposal box not set
• Causes: 310 The Master disposal box set sensor is OFF
• Troubleshooting Guides: Set the Master disposal box in the machine. (Both the Master disposal safety switch & Master disposal set sensor must become ON.)

• Code: D08
• Description: Master making unit not set
• Causes: 224 The Master making unit is not set (both the Master making unit safety switch and Master unit lock sensor are OFF). 226 The Master making unit safety switch is still OFF when the Master making unit is set in position. 227 The Master making unit lock sensor is still OFF when the Master making unit is set in position (timeout: 5 seconds). 228 The Master making unit lock sensor is still ON even after the Master making unit safety switch went OFF, when the Master making unit was pulled out of the machine.
• Troubleshooting Guides: Insert the Master making unit in the machine.

• Code: D09
• Description: Master making unit cover not closed
• Causes: 212 The Master making unit upper cover set switch is OFF.
• Troubleshooting Guides: Close the Master making unit cover.

• Code: D11
• Description: Front cover not closed
• Causes: 535 The Front cover set sensor is OFF.
• Troubleshooting Guides: Close the Front cover of the machine.

• Code: D13
• Description: Rear cover not closed
• Causes: 009 The Rear cover is opened (The Serviceman safety switch is OFF).
• Troubleshooting Guides: Close the Rear cover of the machine to activate the Rear cover (serviceman safety) switch. [Field serviceman has to close and screw on the Rear cover]

• Code: D17
• Description: Incorrect master roll
• Causes: 236 Incorrect master roll. 237 Master roll RF-Tag not detected. 238 Master roll RF-Tag communication error. (Communication interrupted by noise) 239 Incorrect information on the Master roll RF-Tag. 241 Mismatch in the Master roll RF-Tag information. 256 Master roll RF-Tag software error. Antenna channel selection error. Try to write data in the protection area in the Antenna PCB Rom.
• Troubleshooting Guides: Set a correct master roll in the machine.

• Code: D18
• Description: Print drum is ready for removal
• Causes: 522 The Print drum is unlocked for its removal. (Drum lock Solenoid is ON).
• Troubleshooting Guides: Pull out the Print drum.

• Code: D19
• Description: Master making unit is ready for removal
• Causes: 223 The Master making unit is unlocked for its removal. (Lock Solenoid is ON).
• Troubleshooting Guides: Pull out the Master making unit.

• Code: D22
• Description: Print drum removal command
• Causes: 540 Cannot access to the EEPROM on the Drum PCB. 542 Drum PCB EEPROM data error.
• Troubleshooting Guides: Pull out Print drum from the machine.

• Code: E01
• Description: Replace battery
• Causes: 010 Battery voltage was less than 2.1 V when the power was switched ON (weak battery: time to replace battery). *Make sure to replace the battery during the machine ON.
• Troubleshooting Guides: Touch [Close], or press the <STOP> key or the <RESET> Key.

• Code: E02
• Description: Maintenance call
• Causes: 011 Master counter reached the value set for the maintenance call (value set by test mode). [The message appears when either the power is turned ON, the unit is reset, or when the machine operation ended.] 012 Copy counter reached the value set for the maintenance call (value by set test mode). [The message appears when either the power is turned ON, the unit is reset, or when the machine operation ended.] 022 Maintenance counter inside the Print drum reached the value set for the maintenance call (value set by test mode). [The message appears when either the power is turned ON, the unit is reset, or when the machine operation ended.]
• Troubleshooting Guides: Touch [Close], or press the <STOP> key or the <RESET> Key.

• Code: F01
• Description: No master on print drum
• Causes: 015 There is no master on the Print drum at the start of printing.
• Troubleshooting Guides: Touch [Close].

• Code: F02
• Description: Master image larger than paper size: 1
• Causes: 018 Paper size does not match with the image size on the Print drum at the start of printing. The paper size is smaller than the image size on the master.
• Troubleshooting Guides: When printing from the machine; Touch [Continue], or press the <START> key. When stopping the print job; Touch [Cancel], or press the <STOP> key or the <RESET> key.

• Code: F03
• Description: Multi-up printing – Incorrect paper size
• Causes: 016 Tried to make multi-up printing with incorrect paper size.
• Troubleshooting Guides: Touch [Close], or press the <STOP> key or the <RESET> key.

• Code: F04
• Description: User Control: Reach to copy count limit
• Causes: 905 Master count reached to limit count. 906 Paper count reached to limit count.
• Troubleshooting Guides: Touch [Close], or press the <STOP> key or the <RESET> key.

• Code: F05
• Description: Print quantity less than the minimum print quantity setting
• Causes: 019 In master making or printing, the print quantity selected is less than the minimum print quantity.
• Troubleshooting Guides: Enter print quantity value over the programmed minimum value the press the <START> key.

• Code: F08
• Description: Auto tray selection: Wrong paper size
• Causes: 017 When the Auto-Tray is selected, the original size (scanning ratio) and the printing paper set on the tray (s) did not match.
• Troubleshooting Guides: When changing the ‘size’ setting; Touch [Size Setting]. When stopping the print job; Touch [Cancel], or press the <STOP> key or the <RESET> key.

• Code: F10
• Description: Master image larger than paper size: 2
• Causes: 021 Paper size does not match with the size of image on the print drum when test print is selected and activated.
• Troubleshooting Guides: When printing from the machine; Press the <PROOF> key. When stopping the print job; Touch [Cancel], or press the <STOP> or the <RESET> key.

• Code: F12
• Description: Auto tray selection: Irregular size original
• Causes: 024 Irregular size original was used when Auto-Tray was selected.
• Troubleshooting Guides: To specify the format for saving; Touch [Saving Format]. To cancel scanning; Touch [Cancel], or press the <STOP> key or the <RESET> key.

• Code: F15
• Description: Auto control paper receiving tray: Large paper remaining on the tray
• Causes: 042 With the auto-control-paper-receiving-tray connected, the paper on the Receiving tray is larger than the printing paper.
• Troubleshooting Guides: Touch [Cancel].

• Code: F17
• Description: Incorrect print drum size
• Causes: 027 Different size print drum from the previous is set.
• Troubleshooting Guides: [The message to appear when print drum is inserted.] When changing a settings; In the Confirm Drum Type screen, select the type of Print Drum currently installed and touch [OK]. When installing a different Print Drum; Pull out the Print Drum and replace with the same one as before. [The message to appear when print drum type is selected.] When changing a settings; In the Confirm Drum Type screen, select the type of Print Drum currently installed and touch [OK]. When installing a different Print Drum; Pull out the Print Drum and replace with the correct one.

• Code: F21
• Description: Multi-Up: No original on AF
• Causes: 032 Next original is not set on AF when multiup is selected.
• Troubleshooting Guides: Set original on the AF. Or press the <STOP> key (time-out exists for pressing the <STOP> key).

• Code: F22
• Description: Multi-Up: No original on FB
• Causes: 033 Next Original not placed on FB for Multi- Up scanning.
• Troubleshooting Guides: Set original on the FB and press the <START> key. Or press the <STOP> key (Time-out exists for pressing the <STOP> key)

• Code: F24
• Description: Auto reproduction: Error between original size and paper size
• Causes: 037 The reproduction ratio does not match when the job start under Auto Reproduction Size selection.
• Troubleshooting Guides: When changing the [Size] setting; Touch [Size Setting]. When stopping the print job; Touch [Cancel], or press the <STOP> key or the <RESET> key.

• Code: F31
• Description: Auto control paper receiving tray: Paper guide fence error
• Causes: 836 HP sensor did not go ON when the side fences made initial home position movement. 837 HP sensor did not go OFF when the side fences should have left home position. 838 HP sensor did not go ON when the end fence made initial home position movement. 839 HP sensor did not go OFF when the end fence should have left home position. 868 Even though the End fence pulse motor ended its movement by the sensor detection, the sensor status does not match with the programmed status. 869 Even though the Side fence pulse motor ended its movement by the sensor detection, the sensor status does not match with the programmed status. 870 The End fence pulse motor does not stop either by its pulse count stop nor by sensor detected stop. 871 The Side fence pulse motor does not stop either by its pulse count stop nor by sensor detected stop.
• Troubleshooting Guides: Press the <START> key or the <STOP> key.

• Code: F32
• Description: Storage data: Storage area full
• Causes: 713 The Storage memory card became full while saving data.
• Troubleshooting Guides: Touch [Close], or press the <STOP> key or the <RESET> key.

• Code: F33
• Description: USB Memory: Capacity is full
• Causes: 913 The USB memory became full while saving data.
• Troubleshooting Guides: Touch [Close], or press the <STOP> key or the <RESET> key.

• Code: F37
• Description: Book mode: AF cannot be used
• Causes: 050 Original was set on the AF with book mode selected in master making.
• Troubleshooting Guides: Touch [Close], or press the <STOP> key or the <RESET> key.

• Code: F43
• Description: AF cannot be used in book mode
• Causes: 902 Original size is larger than the paper size when the print data received from the PC.
• Troubleshooting Guides: When resuming the print job; Touch [Continue], or press the <START> key. When stopping the print job; Touch [Cancel], or press the <STOP> key or the <RESET> key.

• Code: F44
• Description: Auto reproduction size: Error between original size and paper size
• Causes: 901 Original size could not be detected (original size out of the specification
• Troubleshooting Guides: When changing the ‘Size’ setting; Touch [Size Setting]. When stopping the print job; Touch [Cancel], or press the <STOP> key or the <RESET> key.

• Code: F45
• Description: Linked printer error
• Causes: 954 Auto-tray or Auto-reproduction size is selected, and master making or print to linked printer is started with original undetected 959 Master making or print to a linked printer is started with original undetected. 981 The original not detected when [NEXT] button was pressed in Multi-Up Wizard display.
• Troubleshooting Guides: Re-position the original to clear the Pop- Up message. When resuming the print job; Touch [Continue], or press the <START> key. When stopping the print job; Touch [Cancel], or press the <STOP> key or the <RESET> key.

• Code: F47
• Description: Linked printer error – No paper
• Causes: 904 Reproduction size from A4 size reduced to card size is selected and the original is placed on the AF unit.
• Troubleshooting Guides: Remove original from AF and set it on the stage glass.

• Code: F48
• Description: Multi-Up: Wrong original size
• Causes: 955 During the multi-up operation, the original size was detected as customs size or out of specification.
• Troubleshooting Guides: When changing the ‘Original Size’ setting; Touch [Original Size]. When resuming the print job; Touch [Continue], or press the <START> key. When stopping the print job; Touch [Cancel], or press the <STOP> key or the <RESET> key.

• Code: F49
• Description: Multi-Up: No original
• Causes: 989 The original was undetected when Multi- Up operation was selected for either one original or multi-original.
• Troubleshooting Guides: Re-position the original to clear the Pop- Up message. When resuming the print job; Touch [Continue], or press the <START> key. When stopping the print job; Touch [Cancel], or press the <STOP> key or the <RESET> key.

• Code: F52
• Description: Linked printer error – Job interrupted
• Causes: 912 Printing from linked printer disabled (Linked printer data not received).
• Troubleshooting Guides: Touch [Close].

• Code: F58
• Description: Book editing not available with AF (NET-C Card Initializing)
• Causes: 927 Printing from Linked Printer disabled (NET-D being initialized).
• Troubleshooting Guides: Touch [Close].

• Code: F58
• Description: Book editing not available with AF (NET-D Card Initializing)
• Causes: 927 Printing from Linked Printer disabled (NET-D being initialized).
• Troubleshooting Guides: Touch [Close].

• Code: F60
• Description: Master-making confirmation when linked printer is selected ( when print quantity = 0)
• Causes: 929 Auto-printer-selection is disabled with print quantity selected as Zero.
• Troubleshooting Guides: Touch [Cancel], or press the <STOP> key or the <RESET> key.

• Code: F61
• Description: Linked printer: Wrong paper size
• Causes: 930 Original size does not match with the paper size set on the linked printer.
• Troubleshooting Guides: Touch [Cancel], or press the <STOP> key or the <RESET> key.

• Code: F62
• Description: Linked printer auto selection: Linked printer error
• Causes: 956 Auto-printer-selection is disabled due to linked printer error.
• Troubleshooting Guides: Touch [Cancel], or press the <STOP> key or the <RESET> key.

• Code: F63
• Description: Linked printer: Auto tray selection not available for irregular size original
• Causes: 971 Auto-Tray-Selection was used in printing from the linked printer using irregular sized original.
• Troubleshooting Guides: Touch [Cancel], or press the <STOP> key or the <RESET> key.

• Code: F64
• Description: Selected function not available while processing print data from PC
• Causes: 964 Scanning, Overlay, Digitizer or Hold function was selected while the printer is receiving data from PC.
• Troubleshooting Guides: Touch [Close].

• Code: F65
• Description: Scan mode: Auto page size selection not available for irregular size original
• Causes: 965 The auto-size (save data) selection at start of scanning is detected as original irregular in size.
• Troubleshooting Guides: Touch [Cancel], or press the <STOP> key or the <RESET> key.

• Code: F66
• Description: Linked printer: Saddle-stitch error
• Causes: 962 Specified tray does not have any A3 (Ledger), B4 (Legal), A4 (Letter) or A4L (Letter-L) when printing from linked printer with saddle stitching selected.
• Troubleshooting Guides: Touch [Cancel], or press the <STOP> key or the <RESET> key.

• Code: F67
• Description: Linked printer: Rotation sort error
• Causes: 963 Specified size papers are not set in horizontal and vertical directions in the linked printer tray, when printing from linked printer with rotation sorting selected.
• Troubleshooting Guides: Touch [Cancel], or press the <STOP> key or the <RESET> key.

• Code: F73
• Description: Linked printer: Auto tray selection not available with selected reproduction ratio
• Causes: 975 In Linked Printer printing, the detected original size does not match with the selected reproduction size.
• Troubleshooting Guides: Touch [Cancel], or press the <STOP> key or the <RESET> key.

• Code: F78
• Description: Editor: Stage cover is opened
• Causes: 731 The stage cover is opened during the digitizer operation.
• Troubleshooting Guides: Close the Stage cover and touch [Close].

• Code: F79
• Description: Editor: No original during re-scanning
• Causes: 732 The original was not detected during rescanning.
• Troubleshooting Guides: Touch [Cancel].

• Code: F85
• Description: External CI: Scanning not possible with external CI not connected
• Causes: 995 Either the PS7R is not connected or improperly connect. 997 Failed to delete the job on the PS7R. 998 Receiving the scanning data by the PS7R.
• Troubleshooting Guides: When resuming the scanning; Press the <START> key. When stopping the scanning; Touch [Close].

• Code: F86
• Description: Auto tray selection: Tray cannot be selected with selected reproduction ratio
• Causes: 864 With the Auto Tray selected, the mastermaking was activated with original size which does not match with the reproduction ratio against the printing paper.
• Troubleshooting Guides: Touch [Cancel], or press the <STOP> key or the <RESET> key.

• Code: F87
• Description: Auto tray selection: Multi-Up not possible
• Causes: 865 Multi-Up was chosen with Auto Tray selected.
• Troubleshooting Guides: Touch [Cancel].

• Code: F88
• Description: Auto tray selection: 2-Up selection error
• Causes: 866 With Auto Tray selected, the 2-UP was selected with printing papers other than A4R or B5R.
• Troubleshooting Guides: Touch [Cancel], or press the <STOP> key or the <RESET> key.

• Code: F89
• Description: Interposer mode: Wrong paper size
• Causes: 867 Interposer mode was selected with interposal paper smaller than the printing paper.
• Troubleshooting Guides: Touch [Close], or press the <STOP> key or the <RESET> key.

• Code: F90
• Description: Stock management (ink)
• Causes: 957 Set quantity of the specified color ink stock quantity is equal to or less than the calculated stock quantity.
• Troubleshooting Guides: Touch [Close], or press the <STOP> key or the <RESET> key.

• Code: F91
• Description: Stock management (master)
• Causes: 958 Set quantity of the specified master roll stock quantity is equal to or less than the calculated stock quantity.
• Troubleshooting Guides: Touch [Close], or press the <STOP> key or the <RESET> key.

• Code: F93
• Description: Reproduction size: Larger than the master-making size
• Causes: 936 Either of the following two causes the reproduction ratio to exceed the printing area. 1) Auto Tray is selected with reproduction ratio neither at 100% nor at AUTO. 2) Paper tray is manually selected and the reproduction ratio is at AUTO.
• Troubleshooting Guides: When resuming the print job; Touch [Continue], or press the <START> key. When stopping the print job; Touch [Cancel], or press the <STOP> key.

• Code: F94
• Description: Protect mode: Discard current master
• Causes: 007 The protect function is active when machine power is turn ON, machine woke up from sleep, or print drum is inserted into the machine.
• Troubleshooting Guides: Press the <START> key.

• Code: F95
• Description: Protect mode: Confirmation
• Causes: 008 The job completes when the protect mode is selected active by the Admin. display.
• Troubleshooting Guides: Press the <START> key or press the <STOP> key.

• Code: F96
• Description: Total Count Volume
• Causes: 918 The set date to count the used volume.
• Troubleshooting Guides: Press <CLOSE> button, <STOP> key or <RESET> key.

• Code: F97
• Description: Count Charge
• Causes: 928 The set date to add the count charge.
• Troubleshooting Guides: Press <CLOSE> button, <STOP> key or <RESET> key.

• Code: H01
• Description: Ink color setting
• Causes: 566 Enter the required parameter value.
• Troubleshooting Guides: Enter the required parameter value (1: Black 2: Color) [INK]

• Code: H02
• Description: Print density fine adjustment
• Causes: 567 Enter the required parameter value.
• Troubleshooting Guides: Enter the required parameter value (1: Light to 5: Dark) [INK]

• Code: H03
• Description: Proof-print density adjustment (ink)
• Causes: 568 Enter the required parameter value.
• Troubleshooting Guides: Enter the required parameter value (1: Light to 5: Dark) [INK]

• Code: H04
• Description: Master-making density
• Causes: 242 Enter the required parameter value.
• Troubleshooting Guides: Enter the required parameter value (1: Light to 10: Dark) [MASTER]

• Code: H05
• Description: Print density fine adjustment
• Causes: 243 Enter the required parameter value.
• Troubleshooting Guides: Enter the required parameter value (1: Light to 5: Dark) [MASTER]

• Code: H06
• Description: Proof-print density adjustment (master)
• Causes: 244 Enter the required parameter value.
• Troubleshooting Guides: Enter the required parameter value (1: Light to 5: Dark) [MASTER]

• Code: T01
• Description: Main motor lock
• Causes: 520 Main motor lock detection due to The Main motor FG sensor count reduced to 50% of the set speed. (The detection is not made for the first 200 milliseconds from the Main motor movement.) 521 The position-B sensor status does not change even after 3,033 pulses after the Main motor activates. 524 The Clamp unit is not at the home position while the Print drum is in operation (except during master disposal). 537 The Print drum failed to stop at position-B. 538 The Print drum is not locked during operation. (Drum lock sensor: OFF)
• Troubleshooting Guides: Press the <RESET> key.

• Code: T02
• Description: Elevator motor lock
• Causes: 400 Both the Upper and Lower limit sensors are ON at the same time. 401 Overload current was detected in the Elevator motor. 404 The Lower limit sensor does not go OFF within 2 seconds after the Elevator motor operates in the raising direction from the lower limit position. 405 The Upper limit sensor does not go ON within 12 seconds after the Elevator motor operates in the raising direction. 406 The Upper limit sensor does not go OFF within 2 seconds after the Elevator motor operates in the lower direction from the upper limit position. The Lower limit sensor does not go ON within 12 seconds after the Elevator motor operates in the lowering direction. 407 The Lower limit sensor does not go ON within 12 seconds after the Elevator motor operates in the lowering direction. 408 The Upper limit sensor is OFF continuously for over 2 seconds during operation of the elevator servo action to raise the Feed tray. 434 Machine tried to print with the Upper limit sensor OFF when special paper feed mode is selected.
• Troubleshooting Guides: Press the <RESET> key.

• Code: T03
• Description: Clamp motor lock
• Causes: 500 The Clamp sensor A is OFF after the completion of the Clamp unit initialization or home positioning movement. 501 The Clamp sensor B does not change within 1 second from the time the Clamp motor operates in the forward direction. 502 The Clamp sensor B does not change within 1 second from the time the Clamp motor operates in the reverse direction. 503 The Clamp sensor A does not go ON within 3 seconds when the Clamp unit makes initialization movement. 504 At the start of the Clamp plate open/close action, the detection sequence of clamp sensors A & B are abnormal. 505 At the start of print drum Position-A compensation movement, the detection sequence of clamp sensors A & B are abnormal. 506 At the start of Clamp unit Home positioning movement, the detection sequence of clamp-sensors A & B are abnormal. 507 The Clamp sensor A is ON after the clamp release action is completed. 508 The Clamp sensor A is ON after the A-position compensating movement is completed. The Clamp unit is not in the home position while the Print drum is in movement (cause due to the Clamp motor).
• Troubleshooting Guides: Press the <RESET> key.

• Code: T04
• Description: Overflow
• Causes: 513 The Overflow sensor is ON for a set number of times in succession during the 10-millisecond-interval overflow-sensor check.
• Troubleshooting Guides: Press the <RESET> key after correcting the ink overflow condition. (No ink on the ink overflow sensor.)

• Code: T05
• Description: Print-positioning pulse-motor lock
• Causes: 603 The Vertical print positioning HP sensor does not switch ON even when the Vertical print positioning pulse motor activated in the image-down direction for regulation time during vertical home positioning movement. 604 The Vertical print positioning HP sensor does not switch OFF even when the Vertical print positioning pulse motor activated in the image-up direction for regulation time during vertical home positioning movement. 605 Even though the Vertical print positioning pulse motor stopped according to the Vertical print positioning sensor detection, the stopping position does not correspond with the programmed position. (GA control error). 612 The Print positioning key is pressed with vertical print position information undefined. 619 The Vertical print positioning pulse motor does not end its operation within the set period during the recovery movement to rotate -98 pulses. 632 The Vertical print positioning pulse motor does not end its operation within the set period in the pulse count stop mode, or in the sensor stop mode after the actuator is detected by the sensor.
• Troubleshooting Guides: Press the <RESET> key. (Overflow sensor must be OFF)

• Code: T08
• Description: Communication error with CI
• Causes: 007 NeoROSA PCB not connected (When printing the System configuration data out put) 951 The file is not a correct RINC data.
• Troubleshooting Guides: Press the <RESET> key. (Overflow sensor must be OFF)

• Code: T09
• Description: Sorter error
• Causes: 003 Sorter communication error. 700 Sorter communication error: The /CTS does not change to LOW even after 3 seconds from power ON. 701 Sorter communication error: The machine status information is not received from the sorter even after 0.2 seconds from the initialization command. 712 Sorter communication error: The retry command was not received. 720 Sorter communication error: The retry command was not received twice consecutively.
• Troubleshooting Guides: Press the <RESET> key to recovery operation (Return to home position)

• Code: T11
• Description: Print pressure pulse motor lock
• Causes: 600 The Pressure HP sensor does not switch ON within 3.9 seconds after the Pressure control pulse motor activated towards higher pressure during home positioning operation. 601 The Pressure HP sensor does not switch OFF within 4.6 seconds after the Pressure control pulse motor activated towards lower pressure during home positioning operation. 602 Even though the Pressure control pulse motor stopped according to the Pressure HP sensor detection, the stopping position does not correspond with the programmed position. (GA control error). 614 The Pressure control pulse motor does not complete its movement even after 1.2 time the set period passed from the print pressure HP movement to move -1000 pulses. 631 The Pressure control pulse motor does not end its operation within the set period in the pulse count stop mode, or in the sensor stop mode after the actuator after the actuator is detected by the sensor.
• Troubleshooting Guides: Press the <RESET> key to recovery operation (Return to home position)

• Code: T12
• Description: Master disposal area motor lock
• Causes: 300 Overload current was detected in the Master removal motor. 301 The Master compression motor lock when moving compression plate up. 305 The Master compression HP sensor does not go ON within 7.5 seconds after the Master compression motor operates in the return direction. 306 The Master compression sensor does not go OFF within 2 seconds after the Master compression motor operates in the compress direction. 307 The Master compression plate maximum position is not detected within 7.5 seconds after the Master compression motor operates in the compress direction. 309 The Compression FG sensor status on the Master compression motor did not change for 50 consecutive times during 10 millisecond polling. 316 The Master removal motor FG sensor count dropped to 50% of the set speed. (The speed check starts 200 milliseconds after the activation of the motor.)
• Troubleshooting Guides: Press the <RESET> key.

• Code: T13
• Description: Cutter motor lock
• Causes: 203 The Cutter HP switch does not go OFF within 100 milliseconds after the Cutter motor is activated. (Rotary cutter only) 204 The Cutter HP switch does not go ON within 300 milliseconds after the Cutter motor is activated. (Rotary cutter only) 205 The Master positioning sensor is ON when the Print drum rotates through the preset angle following master cutting. 221 The Cutter HP switch and the Cutter stop position switch both go ON at same time. (Shuttle cutter only) 222 The Cutter HP switch does not go ON within 450 milliseconds after the cutter home positioning operation started. 231 The Cutter HP switch does not go OFF within 500 milliseconds after the Cutter motor is activated. (Shuttle cutter only) 232 The Cutter stop switch does not go ON within 2 seconds after the Cutter motor is activated. (Shuttle cutter only) 233 The Cutter stop switch does not go OFF within 500 milliseconds after the cutter home positioning operation started from cutter stop position. (Shuttle cutter only) 234 The Cutter HP switch does not go ON within 2 seconds after the cutter home positioning operation started. (Shuttle cutter only)
• Troubleshooting Guides: Press the <RESET> key.

• Code: T14
• Description: Flatbed error
• Causes: 112 The FB/AF HP sensor does not go OFF within given time. 113 The FB/AF HP sensor does not go ON within given time. 114 Incorrect main-unit data. 115 The scanner operation is not completed within the set time. 116 Timeout error for black shading compensation. 117 Timeout error for white shading compensation. 123 Offset adjustment not completed within set time. 124 Gain adjustment not completed within set time. 125 Offset adjustment not completed. 126 Gain adjustment not completed. 135 Malfunction detected during offset adjustment. 136 Malfunction detected during gain adjustment. 137 Malfunction detected during black shading compensation. 138 Malfunction detected during white shading compensation. 170 Even though the FB read pulse motor stopped according to the sensor detection, the stopping position does not correspond with the programmed position. (GA control error).
• Troubleshooting Guides: Press the <RESET> key.

• Code: T15
• Description: AF error
• Causes: 100 The AF read sensor adjustment error. 101 AF-EEPROM error. 110 ABC (auto-base-control) timeout. The original does not move from the ABC scanning position on the AF unit. 111 Operation command was made to the AF unit without 24 volts supplied to the AF unit. 130 Timeout error in receiving reply from the AF unit after command signal was sent from the Riso printer to the AF unit. 131 Riso printer received an undefined command from the AF unit. 132 Riso printer detected communication sequence error from the AF unit. 133 Communication error with AF unit (ACK, NAK, or receiving channel error). 134 Riso printer could not send command to the AF unit within the set time. 161 AF unit not connected.
• Troubleshooting Guides: Turn the power OFF and ON.

• Code: T17
• Description: Solenoid counter not connected
• Causes: 020 The Solenoid counter is not connected.
• Troubleshooting Guides: Connect the Solenoid counter.

• Code: T18
• Description: Drum-lock solenoid lock
• Causes: 531 The Print drum lock sensor is still ON even after 100 milliseconds after the Print drum lock solenoid is activated.
• Troubleshooting Guides: Press the <RESET> key.

• Code: T19
• Description: Thermal-pressure motor lock
• Causes: 207 The Thermal pressure sensor does not go OFF within 2 seconds after the Thermal pressure motor activates in the decompressing direction, or during home positioning operation. 208 The Thermal pressure sensor does not go ON within 2 seconds after the Thermal pressure motor activates in the decompressing direction. 216 The Thermal pressure sensor does not go OFF within 2 seconds after the Thermal pressure motor activates in the compressing direction. 217 The Thermal pressure sensor does not go ON within 2 seconds after the Thermal pressure motor activates in the compressing direction.
• Troubleshooting Guides: Press the <RESET> key.

• Code: T20
• Description: Paper-ejection-section motor lock
• Causes: 414 The paper ejection wing HP sensor status does not change within set time after the Paper ejection wing motor activated for the wing home position movement. 415 The paper ejection wing HP sensor does not change from OFF to ON even though the Paper ejection wing pulse motor is activated for a given time. 416 Overload current was detected in the Paper ejection motor. 437 The Paper ejection motor FG sensor pulse count dropped to 50% of the set speed. (The detection starts 200 milliseconds after the Paper ejection motor is activated.) 442 Though the Paper ejection wing pulse motor stopped correctly at the sensor stop mode, the stopping position does not correspond with the programmed position. 456 The Paper ejection wing pulse motor does not end its operation within the set period in the pulse count stop mode, or in the sensor stop mode after the actuator is detected by the sensor.
• Troubleshooting Guides: Press the <RESET> key.

• Code: T24
• Description: Inking motor lock
• Causes: 539 The Inking motor FG sensor status does not change within 20 milliseconds after the Inking motor is activated.
• Troubleshooting Guides: Press the <RESET> key.

• Code: T25
• Description: No battery error
• Causes: 026 The Battery voltage is too low when the power is turned ON. (Readjust the machine clock after replacing the battery.)
• Troubleshooting Guides: Replace the battery.

• Code: T89
• Description: Master compression plate error
• Causes: 350 The Clamp unit is in the lowered position and the Master compression plate is not in the HP position when the Print drum starts its movement. (This is to protect the machine parts.)
• Troubleshooting Guides: Turn the power OFF and ON.

• Code: T91
• Description: Operation panel EEPROM error
• Causes: 013 Time data from RTC is incorrect 969 Panel EEPROM write error. 976 Panel EEPROM check-sum error. 977 Panel EEPROM verify error.
• Troubleshooting Guides: Press the <RESET> Key.

• Code: T92
• Description: Drum EEPROM write error
• Causes: 570 EEPROM on the Drum PCB is being accessed while the Print drum is in releasing action from the machine.
• Troubleshooting Guides: Press the <RESET> Key.

• Code: T93
• Description: NET-C hardware error
• Causes: 932 No reply from the NET-D network interface card while accessing to the network interface card. 933 No response from NET-D for 90 seconds during NET-D initialization.
• Troubleshooting Guides: Turn the power OFF and ON.

• Code: T93
• Description: NET-D hardware error
• Causes: 932 No reply from the NET-D network interface card while accessing to the network interface card. 933 No response from NET-D for 90 seconds during NET-D initialization.
• Troubleshooting Guides: Turn the power OFF and ON.

• Code: T94
• Description: Call service error: TPH
• Causes: 225 TPH code does not match with the machine code when the power is turned ON with the Master making unit in operating position or when the Master making unit is inserted in operating position while the power is ON.
• Troubleshooting Guides: Turn the power OFF and ON.

• Code: T95
• Description: FRAM error
• Causes: 059 Machine serial-number information sent from NeoROSA PCB does not match with the machine serial number information in the MCTL PCB.
• Troubleshooting Guides: Turn the power OFF and ON.

• Code: T96
• Description: Data not input
• Causes: 171 The TPH resistance value not input. 172 The Scanner adjustment not completed. 433 The Paper width potentiometer setting is not completed. 452 Too small difference between the 105mm and 297mm A/D data of the Paper width potentiometer. 569 Either the Print drum color information or Ink category information is still not input. 613 Print pressure data missing. 972 REv data storage area is not initialized.
• Troubleshooting Guides: Input the parameters using test mode.

• Code: T97
• Description: PC card access error
• Causes: 939 PC card access error: PC card not set. 940 PC card access error: PCMCIA card information error. 941 PC card access error: CF card device error. 942 PC card access error: Fail to create a file (Same file already exists). 943 PC card access error: Not formatted. 944 PC card access error: Media ID error. 945 PC card access error: Media error (cannot access the PC card). 946 PC card access error: Media error (not enough blank space available on CF card). 990 PC card access error: Specified file not found on the selected drive. 991 PC card access error: Accessed to the file not opened. 992 PC card access error: File information folder is already in use. 993 PC card access error: Incorrect setting on the readout address when sending data to the machine. 994 PC card access error: Unsuccessful file deleting.
• Troubleshooting Guides: Press the <RESET> Key.

• Code: T98
• Description: Hardware error
• Causes: 002 No reply from NeoROSA PCB. If the NeoRosa PCB signal is detected at machine power ON, but if the PCB communication terminates and T98-069 error is detected, the error point is rewrote to this T98-002 error message. 005 Hardware error 006 FRAM check-sum error 025 Defective RF PCB (Unsuccessful initial communication with RF PCB). 034 Unable to write on EEPROM on the machine. (Cannot access EEPROM). 035 CRC error on EEPROM on the machine (Defective EEPROM data). 038 Information between the PCB and EEPROM does not match. 039 Incorrect EEPROM. 051 Communication error with the touch-panel controller. 053 Unsuccessful data readout from the Memory setting (program, mode, user paper). 054 Unsuccessful data writing of the Memory setting (program, mode, user paper). 055 Machine code number sent from NeoROSA PCB does not match with that from the Mechanical control PCB. 063 Test mode setting is beyond the adjustable range. 064 Communication error between NeoROSA PCB and MCTL PCB. 065 Communication error between NeoROSA PCB and MCTL PCB (01) – on MCTL PCB side. 067 Communication error between NeoROSA PCB and MCTL PCB (03) – on MCTL PCB side. 068 Communication error between NeoROSA PCB and MCTL PCB (04) – on MCTL PCB side. 069 Communication error between NeoROSA PCB and MCTL PCB (05) – on MCTL PCB side. 070 Communication error between NeoROSA PCB and MCTL PCB (06) – on MCTL PCB side. 071 Communication error between NeoROSA PCB and MCTL PCB (07) – on MCTL PCB side. 072 Communication error between NeoROSA PCB and MCTL PCB (08) – on MCTL PCB side. 073 Communication error between NeoROSA PCB and MCTL PCB (09) – on MCTL PCB side. 074 Communication error between NeoROSA PCB and MCTL PCB (10) – on NeoROSA PCB side. 075 Communication error between NeoROSA PCB and MCTL PCB (11) – on NeoROSA PCB side. 076 Communication error between NeoROSA PCB and MCTL PCB (12) – on NeoROSA PCB side. 077 Communication error between NeoROSA PCB and MCTL PCB (13) – on NeoROSA PCB side. 078 Communication error between NeoROSA PCB and MCTL PCB (14) – on NeoROSA PCB side. 079 Communication error between NeoROSA PCB and MCTL PCB (15) – on NeoROSA PCB side. 080 Communication error between NeoROSA PCB and MCTL PCB (16) – on NeoROSA PCB side. 081 Communication error between NeoROSA PCB and MCTL PCB (17) – on NeoROSA PCB side. 082 Communication error between NeoROSA PCB and MCTL PCB (18) – on NeoROSA PCB side. 083 Communication error between NeoROSA PCB and MCTL PCB (19) – on NeoROSA PCB side. 084 Communication error between NeoROSA PCB and MCTL PCB (20) – on NeoROSA PCB side. 097 Test mode setting in the Print drum memory is beyond the adjustable range. 098 Machine serial number information on EEPROM does not match with that of FRAM. 119 Defective image PCB (memory check error on the image processing IC). 120 Timeout on the scanner serial communication. 129 Defective scanner gate array PCB (memory check error on the gate array). 245 Timeout error on master transfer during master-making (related to Write pulse motor). 246 Timeout error on master transfer during master-making (related to Load pulse motor). 422 The light emittance from the Paper sensor (send) exceeded the maximum allowance during the Automatic Multiple Paper Feed Adjustment [paper sensor sensitivity adjustment] by Test Mode No.705. 423 The light emittance from the Paper sensor (send) exceeded the minimum allowance during the Automatic Multiple Paper Feed Adjustment [paper sensor sensitivity adjustment] by Test Mode No.705. 735 24V-OP does not go ON. (Possible broken Fuse for 24V-P area). 736 Broken fuse on RF-Tag assembly. 921 The USB controller chip is not responding when PC and printer is connected by USB cable. 923 MCTL PCB Flash ROM- Check-sum error 924 Unsuccessful writing on the MCTL PCB flash memory. 925 Unsuccessful readout from the MCTL PCB flash memory. 934 Communication error between MCTL PCB and RF PCB. (on FR PCB side) 935 Communication error between MCTL PCB and RF PCB. (on MCTL PCB side) 937 Undefined serial number. 938 FRAM version down. 947 24V-A does not go ON. (Possible broken Fuse for 24V-A area). 948 24V-A does not go ON. (Possible broken Fuse for 24V-B area). 949 24V-A does not go OFF. 950 24V-B does not go OFF. 952 NeoROSA PCB flash memory check-sum error. 953 Unsuccessful writing on the NeoROSA PCB flash memory. 960 Unsuccessful readout from the NeoROSA PCB flash memory. 961 NeoROSA PCB flash memory unused. 978 Incorrect power ON command from MCTL PCB when machine power turned ON. 979 Abnormal flash memory setting on the NeoROSA PCB. 983 24V-C does not go ON. (Possible broken Fuse for 24V-C area). 984 24V-C does not go OFF.
• Troubleshooting Guides: Turn the power OFF and ON.

• Code: T99
• Description: Software error
• Causes: 181 Timeout on Image processing time.
• Troubleshooting Guides: Turn the power OFF and ON.

– Get more information about Epson XP 15000 troubleshooting, click here

– Get more error code list with quick guide to fix printer product, click here
– About get help with reseting Epson inkpad or others, click here

Waste Ink Pad Counter Utility Functions:

– Cleaning printhead.
– Ink charge.
– Fix Epson red lights blinking Error

– Fix Epson Service Required Error: A printer’s ink pad at the end of its service life Please contact Epson Support.

– Check the current value of waste ink counters and ink level counters.
– Clear Waste Ink Counters.
– Read and write serial number.
– Read and write USB ID.
– Read and write HEAD ID.
– Make EEPROM dump, backup.
– Paper feed test.
– Nozzle check.
– Color check pattern.
– Initialize (disable) PF deterioration offset.
– Retrieve device information

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