Error Codes of Riso CR1610 printer model

Error Codes list of Riso CR1610 model and quick guides

– Compatible Printer model: Riso CR1610
– Riso CR1610 Error Codes with quick guides:

• Code: C21
• Description: Master Loading Error (onto the Drum)
• Causes: • If the Master sensor does not detect the master (light not reflected) during the master loading when the Drum is at 79В° from the position-A.
• Troubleshooting Guides: Master Making Unit Set SW OFF &ON.

• Code: C22
• Description: Master Misfeed
• Causes: • If the Master positioning sensor does not detect the master (light not reflected) within 944 pulses after the Write pulse motor activates. • If the light path of the Master tension plate sensor is blocked (Master tension plate is down) when the master feeding has started.
• Troubleshooting Guides: Master Making Unit Set SW OFF &ON.

• Code: C23
• Description: Master Cut Malfunction
• Causes: • If the Master positioning sensor is still detecting the master (light reflected back) when the Drum is at position-A after the cutting operation and the Master tentioning plate sensor is ON. • If the Master sensor detects the master on the Drum again just after ‘C23’ error is cleared, ‘C23’ will be displayed again. Note: ‘C23’ will be displayed without pressing ‘* ‘ key.
• Troubleshooting Guides: Drum Set Sensor OFF & 5 seconds later ON while Master Positioning Sensor is OFF.

• Code: C25
• Description: Master Removal Error
• Causes: • If the Master removal sensor does not detect the removed master (light path opened) when the Drum rotates to either 70В° or 90В° from the position-A during the master removal, when a master was detected on the Drum.
• Troubleshooting Guides: Drum Set Sensor OFF & 5 seconds later ON.

• Code: C26
• Description: Removed Master Jammed at the Master removal area
• Causes: • If the Master removal sensor is detecting the removed master (light path blocked) even though the Drum has returned to the position-A after the master removal process.
• Troubleshooting Guides: Unblock the light path of the Master removal sensor. • Remove the jammed master.

• Code: C27
• Description: No Master on the Drum
• Causes: • If the Master sensor does not find master on the Drum when the Drum is at 79В° during the printing movement.
• Troubleshooting Guides: Press ALL RESET button.

• Code: C31
• Description: Paper Jam in the Second Paper Feed Area
• Causes: • If the Paper receiving sensor does not find paper when the Drum is at Position-A during the printing operation and the Paper sensor finds a paper at next Drum Position-A.
• Troubleshooting Guides: Press ALL RESET button. • Remove the jammed paper.

• Code: C32
• Description: Paper Jam in the Paper Receiving Area
• Causes: • If the status of the Paper receiving sensor does not change from detecting paper to not detecting from one Drum Position-A to the next during printing.
• Troubleshooting Guides: Press ALL RESET button. • Remove the jammed paper.

• Code: C33
• Description: Paper Jam in the First Paper Feed Area
• Causes: • If the Paper sensor does not detect paper at Drum angle 135В° within three Drum rotations during printing.
• Troubleshooting Guides: Press ALL RESET button.

• Code: C34
• Description: Paper Jam on the Drum
• Causes: • If the Paper receiving sensor does not detect paper at one Drum Position-A and the Paper sensor detects paper at next Drum Position-A.
• Troubleshooting Guides: Drum set sensor OFF & 2 seconds later ON, or press ALL RESET button.

• Code: C37
• Description: Original Jam at Entrance
• Causes: • During the Original set movement, if the Original IN sensor does not detect Original (sensor light not reflected) within 1712 pulses after the Read pulse motor activates. • During the Original set movement, if the Original IN sensor stops detecting the Original before the Read pulse motor activates 347 pulses.
• Troubleshooting Guides: ADF set sensor OFF & ON.

• Code: C38
• Description: Original Jam or Oversize
• Causes: • During the Original scanning, if the Original IN sensor keeps detecting Original (sensor light reflected) and does not stop detecting within 4945 pulses after the Read pulse motor activates.
• Troubleshooting Guides: ADF set sensor OFF & ON.

Solve Riso CR1610 Error codes

• Code: C41
• Description: Replace Ink Cartridge
• Causes: • If the Ink sensor does not detect ink in the Squeegee unit within 20 seconds after the Inking motor was activated. • If the Ink sensor does not detect ink in the Squeegee unit within 80 seconds after the Drum idling has started.
• Troubleshooting Guides: Ink Cartridge set sensor OFF & 5 seconds later ON.

• Code: C42
• Description: Replace Master Roll
• Causes: • If the black tape attached at the end of the Master roll has been detected by the Master end sensor during master making or confidential operation.
• Troubleshooting Guides: Master making unit set SW OFF &ON. • Replace the depleted Master roll with a new one.

• Code: C43
• Description: Empty Disposal Box
• Causes: • If the Master full detection sensor does not detect the Master compress plate during the master compressing process.
• Troubleshooting Guides: Master removal set switch OFF & 5 seconds later ON. • Empty the disposal box.

• Code: C44
• Description: Add Paper
• Causes: • If the light path of the Paper detection sensor is open.
• Troubleshooting Guides: Paper detection sensor ON. • Add paper on the Paper feed tray.

• Code: C49
• Description: Close Master Removal Unit
• Causes: • If the actuator of the Master disposal unit set switch is not depressed.
• Troubleshooting Guides: Close the Master removal unit.

• Code: C51
• Description: Insert Card into Key/Card Counter
• Causes: • If an operator card is not set in the Key/Card counter.
• Troubleshooting Guides: Insert the card.

• Code: C52
• Description: Set Drum in Place
• Causes: • If the Drum set sensor does not detect the Drum.
• Troubleshooting Guides: Set the Drum in the machine.

• Code: C53
• Description: Set Ink Cartridge in Place
• Causes: • If the Ink Cartridge set switches do not detect the Ink Cartridge. • If deferent type of Ink Cartridge is inserted in the Drum.
• Troubleshooting Guides: Set the Ink Cartridge in the Drum.

• Code: C56
• Description: Close ADF Unit
• Causes: • If the ADF unit set sensor does not detect the ADF unit.
• Troubleshooting Guides: Close the ADF unit.

• Code: C58
• Description: Close Master Making Unit
• Causes: • If the actuator of the Master making unit set switch is not depressed.
• Troubleshooting Guides: Close the Master making unit.

• Code: C61
• Description: Drum size error
• Causes: • If Memory switch No.200 is selected to wrong machine model or wrong model Drum is set in the machine.
• Troubleshooting Guides: Set correct Drum in the machine or set Memory switch No.200 to correct machine model setting.

• Code: E01
• Description: Main Motor Lock
• Causes: • If excessive current is detected 0.3 seconds consecutively after the Main motor is activated. • If no Encoder sensor output after Main motor is activated.
• Troubleshooting Guides: Press ALL RESET button.

• Code: E02
• Description: Elevator Motor Lock
• Causes: • When the light path of the Upper limit sensor or the Lower limit sensor is not cut within 10 seconds after the Elevator motor is activated. • If the light path of both the Upper limit and Lower limit sensors are blocked when the Elevator motor is activated. • If excessive current is detected 0.3 seconds consecutively after the Elevator motor is activated.
• Troubleshooting Guides: Press ALL RESET button.

• Code: E03
• Description: Clamp Motor Lock [During Clamp Motor Initial Positioning]
• Causes: • If the light path of the Clamp senors both A and B are not opened within 13 seconds after after the Clamp motor is activated. [During Master Release from the Clamp Plate] • If the light path of the Clamp sensor B is not blocked within 3 seconds after the Clamp motor is activated. • If the light path of the Clamp sensor B is not opened within 12 seconds after the Clamp motor is activated. [When the Clamp Plate opens during Master Clamping] • If the light path of the Clamp sensor B is not blocked within 3 seconds after the Clamp motor is activated. • If the light path of the Clamp sensor A is not opened within 5 seconds after the Clamp motor is activated. [When the Clamp Plate closes during Master Clamping] • If the light path of the Clamp sensor B is not opened within 5 seconds after the Clamp motor is activated.
• Troubleshooting Guides: Press ALL RESET button.

• Code: E04
• Description: Ink Overflow
• Causes: • If the Overflow sensor detects excessive ink in the Squeegee unit.
• Troubleshooting Guides: Remove excess ink from the Drum.

• Code: E05
• Description: Print Positioning Motor Lock
• Causes: • If the Vertical centering sensor status has not been changed from ON to OFF (or OFF to ON) within 3550 ms after the Print positioning motor activated.
• Troubleshooting Guides: Press ALL RESET button.

• Code: E06
• Description: Position-A Sensor Malfunction
• Causes: • If Position-A sensor cannot be detected (or keeps detecting) even though the Main motor encoder sensor signal is making the output after the Main motor is activated.
• Troubleshooting Guides: Press ALL RESET button.

• Code: E07
• Description: Master Compressing Motor Lock
• Causes: [When compressing] • If the light path of the Master compressing sensor is not opened within 10 seconds after the Master compressing motor is activated. [When returning back] • If the light path of the Master compressing sensor is not opened (or closed) within 1 second after the Master compressing motor is activated.
• Troubleshooting Guides: Press ALL RESET button.

• Code: E08
• Description: Communication Error between TR and Interface Accessaries
• Causes: • If a communication error has occurred between the CPU and the interface accessaries.
• Troubleshooting Guides: Turn Power SW OFF & ON.

• Code: E10
• Description: Shading Error
• Causes: • If the Shading compensation is not made.
• Troubleshooting Guides: Turn Power SW OFF & ON.

• Code: E13
• Description: Cutter Motor Lock
• Causes: • If the Cutter position switch is not turned OFF within 75 ms after the Cutter motor is activated. • If the Cutter position switch is not pressed within 450 ms after the Cutter motor is activated.
• Troubleshooting Guides: Drum Set Sensor OFF & ON.

• Code: E14
• Description: Master Removal Motor Lock
• Causes: • If excessive current is detected 0.3 seconds consecutively after the Master removal motor is activated.
• Troubleshooting Guides: Press ALL RESET button.

• Code: E15
• Description: Master Tension Plate Lock
• Causes: • If the light path of the Master tension plate sensor is not blocked within 384 pulse rotation of the Read pulse motor rotated in the reverse direction. • If master loading error is detected at Drum angle 79В° and if the Master tension plate sensor is blocked.
• Troubleshooting Guides: Press ALL RESET button.

• Code: E16
• Description: Inking Motor Lock
• Causes: • If excessive current is detected 0.3 seconds consecutively after the Inking motor is activated.
• Troubleshooting Guides: Press ALL RESET button.

• Code: E20
• Description: Paper Ejection Motor Lock
• Causes: • If excessive current is detected 0.3 seconds consecutively after the Paper ejection motor is activated.
• Troubleshooting Guides: Press ALL RESET button.

• Code: E50
• Description: Connect ‘Copy/Master’ Counter
• Causes: • If the connector of the Counter is not connected.
• Troubleshooting Guides: Connect Counter.

• Code: E78
• Description: Machine Model Selection Error
• Causes: • If Memory switch No.200 is selected to 9~F.
• Troubleshooting Guides: Select to correct setting.

– Get more information about Epson XP 15000 troubleshooting, click here

– Get more error code list with quick guide to fix printer product, click here
– About get help with reseting Epson inkpad or others, click here

Waste Ink Pad Counter Utility Functions:

– Cleaning printhead.
– Ink charge.
– Fix Epson red lights blinking Error

– Fix Epson Service Required Error: A printer’s ink pad at the end of its service life Please contact Epson Support.

– Check the current value of waste ink counters and ink level counters.
– Clear Waste Ink Counters.
– Read and write serial number.
– Read and write USB ID.
– Read and write HEAD ID.
– Make EEPROM dump, backup.
– Paper feed test.
– Nozzle check.
– Color check pattern.
– Initialize (disable) PF deterioration offset.
– Retrieve device information

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