Epson WorkForce WF500 list error codes with quick guides

Epson WorkForce WF500 list error codes with quick guides

– Compatible Printer model: Epson WorkForce WF500
– Epson WorkForce WF500 Error Codes with quick guides:

• Code: 01
• Display: A printer error has occurred. Turn off the printer, then press On button to turn on. See your documentation.
• Description: Fatal error (System)
• Causes: RAM trouble occurs. System trouble occurs.
• Troubleshooting Guides: 1. Connect the Scanner Motor cable to CN10 on the Main Board. 2. Replace the Scanner Motor with a new one.

• Code: 02
• Display: A printer error has occurred. Turn off the printer, then press On button to turn on. See your documentation.
• Description: Fatal error (printer mechanism)
• Causes: Mechanical trouble occurs.
• Troubleshooting Guides: 1. Connect the Scanner Motor cable to CN10 on the Main Board. 2. Replace the Scanner Motor with a new one.

• Code: 03
• Display: A scanner error has occurred. See your documentation.
• Description: Fatal error (Scanner)
• Causes: Scanner error occurs.
• Troubleshooting Guides: 1. Connect the Scanner Motor cable to CN10 on the Main Board. 2. Replace the Scanner Motor with a new one.

• Code: 04
• Display: Waste ink pad in the printer is saturated. Contact your dealer to replace it.
• Description: Maintenance request (waste ink over flow)
• Causes: The waste ink counter exceeds to capacity.
• Troubleshooting Guides: 1. Change the Waste Ink Pads and initialize the Waste Ink Pad Counter.

• Code: 05
• Display: Paper jam. Open the scanner unit and remove the paper. Press the Start button to eject the paper inside. See your documentation.
• Description: Paper jam error
• Causes: Paper stays in the paper path after paper ejection.
• Troubleshooting Guides: 1. Install the ASF Unit properly. 2. Set the Extension Spring 6.45 between the ASF Frame and the Paper Back Lever. 1. Set the Extension Spring Retard between the Retard Roller Unit and the ASF Frame.

• Code: 06
• Display: Press the OK button to replace ink cartridges.
• Description: Ink end error
• Causes: Ink is out in some I/C.
• Troubleshooting Guides: 1. Install the Ink Cartridge properly. 2. Replace the Ink Cartridge with a new one. 1. Connect the Head FFC to connector on the CSIC Board. 2. Replace the CSIC Board with a new one. 1. Replace the CSIC Board with a new one.

• Code: 07
• Display: Ink cartridges cannot be recognized.
• Description: No ink cartridge error
• Causes: No I/C is set.
• Troubleshooting Guides: 1. Install the Ink Cartridge properly. 2. Replace the Ink Cartridge with a new one. 1. Connect the Head FFC to connector on the CSIC Board. 2. Replace the CSIC Board with a new one. 1. Replace the CSIC Board with a new one.

• Code: 08
• Display: Cannot recognize ink cartridges.
• Description: Incorrect ink cartridge
• Causes: Incorrect I/C is set.
• Troubleshooting Guides: 1. Install the Ink Cartridge properly. 2. Replace the Ink Cartridge with a new one. 1. Connect the Head FFC to connector on the CSIC Board. 2. Replace the CSIC Board with a new one. 1. Replace the CSIC Board with a new one.

• Code: 09
• Display: Ink cartridge cover is open. Open the scanner unit and close the ink cartridge cover.
• Description: Ink cartridge cover open error
• Causes: Ink replacement was attempted with the Ink Cartridge Cover open.
• Troubleshooting Guides: 1. Close the Ink Cartridge Cover.

• Code: 10
• Display: Paper out. Load paper and press the Start button.
• Description: Paper out error
• Causes: Failure to load paper to print.
• Troubleshooting Guides: 1. Set a cleaning sheet in the ASF Unit up side down. Then holding the top edge, try to load the paper from the Printer driver. The micro pearl on the LD Roller surface is removed. To remove severe smear, staple a cloth moistened with alcohol to a post card and clean the roller in the same manner. *If the problem is not solved, replace the ASF unit with new one. 1. Reassemble the Compression Spring 1.94 between the Base Frame and the Hopper.

• Code: 11
• Display: Replace ink cartridge before cleaning print head.
• Description: Head cleaning (Ink low error)
• Causes: Head cleaning was attempted in the Ink low status.
• Troubleshooting Guides: 1. Replace the Ink Cartridge with a new one.

• Code: 12
• Display: Cannot recognize the device.
• Description: DSC Direct error
• Causes: A device not supported is connected to the port for the connection of external memory devices. The DSC demands the current larger than mechanical limit
• Troubleshooting Guides: 1. Replace the USB Cable with a new one. 2. Replace the digital camera with a compatible one

• Code: 13
• Display: Cannot recognize the memory card or disk.
• Description: Memory card error
• Causes: That memory card is not available with this unit. Or no image can be found in that card when memory card print is started.
• Troubleshooting Guides: 1. Replace the Memory Card with a compatible one. 2. Replace the Memory Card with a new one. 1. Replace the Main Board Unit with a new one.

• Code: 14
• Display: There is no index sheet or it is not positioned correctly. Check it and try again.
• Description: Index sheet error 1 (No index sheet)
• Causes: The direction of order sheet is opposite. No index sheet is recognized correctly.
• Troubleshooting Guides: 1. Close the Document Cover. 1. Set the Index Sheet correctly. 2. Reprint the Index Sheet. 1. Clean the Document Glass.

• Code: 15
• Display: Photos are not selected or the ovals are marked incorrectly. Please correct and try again.
• Description: Index sheet error 2 (Incorrect marking)
• Causes: When there is a mismatch in the content of the order sheet (When it is not marked though the selection is necessary.)
• Troubleshooting Guides: 1. Mark it out properly.

• Code: 16
• Display: No photos could be recognized. Make sure the photos are positioned correctly. For details, see your manual.
• Description: Pre-scanning error (photo)
• Causes: Photos cannot be recognized.
• Troubleshooting Guides: 1. Set the photo correctly.

• Code: 17
• Display: Multi-page feed error. Remove and reload the paper, then press the Start button.
• Description: Double feed error
• Causes: Double feed during double sided printing.
• Troubleshooting Guides: 1. Set the Extension Spring Retard between the Retard Roller Unit and the ASF Frame. 2. Set the Extension Spring 6.45 between the ASF Frame and the Paper Back Lever.

• Code: 18
• Display: –
• Description: Communication error
• Causes: The printer cannot communicate with the PC properly.
• Troubleshooting Guides: 1.Check if the Panel FFC is connected to CN1 on the Panel Board. 1. Connect the Panel FFC to CN1 on the Panel Board. 2.Check if the Panel FFC is not damaged. 2. Replace the Panel FFC with new one. 3.Check if the Panel Board is not damaged. 3. Replace the Panel Board with new one. 1.Check if the Power Supply Unit Cable is connected to CN1 on the Main Board. 1. Connect the Power Supply Unit Cable to CN1 on the Main Board. 2.Check if the Power Supply Unit Cable/Power Supply Unit is not damaged. 2. Replace the Power Supply Unit with a new one. *If the problem is not solved, replace the Main Board with new one. 1.Check if the USB Cable is connected between the printer and the PC. 1. Connect the USB Cable to the printer and the PC. 1.Check if an correct model name is stored into the address of the EEPROM on the Main Board. 1. Use the Adjustment Program to write the correct value to the EEPROM address. 2.Check if the Panel FFC is connected to CN12 on the Main Board. 2. Connect the Panel FFC to CN12 on the Main Board

• Code: 19
• Display: Remove the paper from the automatic document feeder.
• Description: ADF paper jam error
• Causes: The power was turned on with the document cover opened. Or paper jammed in the document feeder.
• Troubleshooting Guides: 1.Check if the ADF Cover Assy is opened. 1. Close the ADF Cover Assy. 1.Check if the ADF Sensor Cable is connected to CN25 on the Main Board. 1. Connect the ADF Sensor Cable to CN25 on the Main Board. 2.Check if the ADF Sensor Cable is damaged. 2. Replace the ADF Frame Assy with a new one. 1.Check if the ADF PE Sensor Lever is deformed or damaged. 1. Replace the ADF Frame Assy with a new one. 1.Check if the Spur Gear 10 is correctly attached to the ADF PF Roller. 1. Attach the Spur Gear 10 correctly.

• Code: 20
• Display: –
• Description: FAX error
• Causes: FAX error occurs.
• Troubleshooting Guides:

Solve Epson WorkForce WF500 Error codes

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