Epson SureColor S70670 list error codes with quick guides

Epson SureColor S70670 list error codes with quick guides

– Compatible Printer model: Epson SureColor S70670
– Epson SureColor S70670 Error Codes with quick guides:

• Code: 1101
• Description: Ink Tubes life error
  The Ink Tubes have reached the end of their service life. (CR scan pass counter has reached a predetermined limit.)
• Troubleshooting Guides: Replace the Ink Tubes and reset the counter .

• Code: 1125
• Description: CR HP detection error
  The CR Unit does not respond to the CR HP Sensor, or the sensor failed to detect the home position.
  • CR HP Sensor failure
  • False detection of the home due to paper jam or any other obstacle
  • Misreading of the CR Scale
  • CR Lock is damaged.
• Troubleshooting Guides: 1. Replace the CR Encoder.
  2. Re-install the CR Encoder. If it is faulty, replace it.
  3. Clean the CR Scale using ethanol.
  4. Replace the CR Scale.
  5. Replace the CR Lock .

• Code: 1138
• Description: CR Motor overcurrent error
  1. Connection failure of the CR Motor or the CR Encoder. 2. The number of occurrences of overcurrent to the CR Motor has reached a predetermined limit.
  • Irregular load
  • CR Encoder failure
  • CR Motor failure
• Troubleshooting Guides: 1. Replace the CR Encoder.
  2. Replace the CR Motor.

• Code: 1139
• Description: CR Motor oscillation error
  The control terminal (Vre terminal) of the CR Motor driver has shorted out.
• Troubleshooting Guides: 1. Remove the foreign material.
  2. If the error still occurs, replace the Main Board.

• Code: 113A
• Description: CR Motor overload error
  Overcurrent to the CR Motor was detected.
  • CR Encoder cable is damaged.
  • CR Motor cable is damaged.
  • Irregular load
  • CR Encoder failure
  • CR Motor failure
• Troubleshooting Guides: 1. Re-install the CR Unit.
  2. Replace the CR Encoder.
  3. Replace the CR Motor.

• Code: 113B
• Description: CR Motor over speed error
  The CR Motor was driven at a speed faster than a predetermined one during deceleration.
  • Irregular load
  • CR Encoder failure
  • SUB Board is damaged.
  • CR Motor driver failure
• Troubleshooting Guides: 1. Replace the CR Encoder.
  2. Replace the SUB Board.
  3. Replace the Main Board.

• Code: 113C
• Description: CR Motor reversing error
  The number of occurrences of reversing the CR Motor has reached a predetermined limit.
  • The polarity of CR Encoder cable is opposite.
  • The polarity of CR Motor cable is opposite.
  • Slipping of the teeth of CR Timing Belt
  • CR Encoder failure
• Troubleshooting Guides: 1. Adjust the tension of the CR Timing Belt.
  2. Replace the CR Encoder.

• Code: 113D
• Description: CR Motor driving time-out error
  Abnormally-long driving duration of the CR Motor was detected.
  • Irregular load
  • Firmware becomes out of control
• Troubleshooting Guides: Replace the Main Board.

• Code: 113E
• Description: CR Motor velocity deviation error
  The CR Motor was driven at a speed abnormally faster than a predetermined one during acceleration or deceleration.
  • Irregular load
  • CR Encoder failure
  • CR Motor failure
  • SUB Board is damaged.
  • CR Motor driver failure
• Troubleshooting Guides: 1. Replace the CR Encoder.
  2. Replace the CR Motor.
  3. Replace the SUB Board.
  4. Replace the Main Board.

• Code: 113F
• Description: CR Motor lock error
  The CR Motor was driven at a speed abnormally slower than a predetermined one during operation.
  • CR Encoder cable is damaged.
  • CR Motor cable is damaged.
  • Irregular load
  • CR Encoder failure
  • CR Motor failure
• Troubleshooting Guides: 1. Replace the CR Encoder.
  2. Replace the CR Motor.

• Code: 1229
• Description: PF Motor oscillation error
  The control terminal (Vre terminal) of the PF Motor driver has shorted out.
• Troubleshooting Guides: 1. Remove the foreign material.
  2. If the error still occurs, replace the Main Board.

• Code: 122A
• Description: PF Motor overload error
  Overcurrent to the PF Motor was detected.
  • PF Encoder cable is damaged.
  • PF Motor cable is damaged.
  • Irregular load
  • PF Encoder failure
  • PF Motor failure
• Troubleshooting Guides: 1. Replace the PF Encoder.
  2. Replace the Main Board.

• Code: 122D
• Description: PF Motor driving time-out error
  Abnormally-long driving duration of the PF Motor was detected.
  • Irregular load
  • Firmware becomes out of control.
• Troubleshooting Guides: Replace the Main Board.

• Code: 122E
• Description: PF Motor velocity deviation error
  The PF Motor was driven at a speed abnormally faster than a predetermined one during acceleration or deceleration.
  • Irregular load
  • PF Encoder failure
  • PF Motor failure
  • SUB Board is damaged.
  • PF Motor driver failure
• Troubleshooting Guides: 1. Replace the PF Encoder.
  2. Replace the PF Motor.
  3. Replace the Main Board.

• Code: 122F
• Description: PF Motor lock error
  The PF Motor was driven at a speed abnormally slower than a predetermined one during operation.
  • CR Encoder cable disconnection
  • CR Motor cable disconnection
  • Irregular load
  • PF Encoder failure
  • PF Motor failure
• Troubleshooting Guides: 1. Replace the PF Encoder.
  2. Replace the PF Motor.

• Code: 131B
• Description: Head driver (transmission gate) overheat error
  The temperature of the Head driver rises, and has reached a predetermined limit.
• Troubleshooting Guides: 1. Replace the Head FFC.
  2. Replace the Print Head.

• Code: 1410
• Description: Pump Cap Unit 1 undetectable error
  Pump Cap Unit failure
• Troubleshooting Guides: Replace the Pump Cap Unit.

• Code: 1411
• Description: Pump Cap Unit undetectable error
  Pump Cap Unit failure
• Troubleshooting Guides: Replace the Pump Cap Unit.

• Code: 1418
• Description: Pump Motor overcurrent error
  • Connection failure of the Pump Motor or the Pump Motor encoder.
  • The number of occurrences of overcurrent to the Pump Motor has reached a predetermined limit.
  • Irregular load
  • Pump Motor encoder failure
  • Pump Motor failure
• Troubleshooting Guides: Replace the Pump Motor encoder and Pump Motor .

• Code: 1419
• Description: Pump Motor oscillation error.
  The control terminal (Vre terminal) of the Pump Motor driver has shorted out.
• Troubleshooting Guides: 1. Remove the foreign material.
  2. If the error still occurs, replace the Main Board.

• Code: 141A
• Description: Pump Motor overload error
  Overcurrent to the Pump Motor was detected.
  • Pump Motor encoder cable disconnection
  • Pump Motor cable disconnection
  • Irregular load
  • Pump Motor encoder failure
  • Pump Motor failureor enc
• Troubleshooting Guides: Replace the Pump Motor encoder and Pump Motor .

• Code: 141B
• Description: Pump Motor over speed error
  The Pump Motor was driven at a speed faster than a predetermined one during deceleration.
  • Irregular load
  • Pump Motor encoder failure
  • Pump Motor driver failureer failure
• Troubleshooting Guides: 1. Replace the Pump Motor encoder .
  2. Replace the Main Board.

• Code: 141C
• Description: Pump Motor reversing error
  The number of occurrences of reversing the Pump Motor has reached a predetermined limit.
  • The polarity of Pump Motor encoder cable is opposite.
  • The polarity of Pump Motor cable is opposite.
• Troubleshooting Guides: Replace the Pump Motor encoder .

• Code: 141D
• Description: Pump Motor driving time-out error
  Abnormally-long driving duration of the Pump Motor was detected.
  • Irregular load
  • Firmware becomes out of control.
• Troubleshooting Guides: Replace the Main Board.

• Code: 141E
• Description: Pump Motor velocity deviation error
  The Pump Motor was driven at a speed abnormally faster than a predetermined one during acceleration or deceleration.
  • Irregular load
  • Pump Motor encoder failure
  • Pump Motor failure
  • Pump Motor driver failure
• Troubleshooting Guides: 1. Replace the Pump Motor encoder and Pump Motor .
  2. Replace the Main Board.

• Code: 141F
• Description: Pump Motor lock error
  The PF Motor was driven at a speed abnormally slower than a predetermined one during operation.
  • Irregular load
  • Pump Motor encoder failure
  • Pump Motor failure
• Troubleshooting Guides: Replace the Pump Motor encoder and Pump Motor .

• Code: 1429
• Description: Circulation pump motor oscillation error
  The control terminal (Vre terminal) for the circulation pump motor driver is short-circuited.
• Troubleshooting Guides: 1. Remove the foreign object.
  2. Replace the Main Board.

• Code: 142A
• Description: Circulation pump motor overload error
  Overcurrent to the circulation pump motor was detected.
  • Disconnection of the circulation pump motor cable.
  • Overload
  • Failure of the circulation pump motor encoder
  • Failure of the circulation pump motor
• Troubleshooting Guides: Replace the Circulation Pump Unit.

• Code: 142B
• Description: Circulation pump motor overspeed error
  When the circulation pump motor should slow down, it was driving faster than a predetermined speed.
  • Overload
  • Failure of the circulation pump motor encoder
  • Failure of the circulation pump motor driver
• Troubleshooting Guides: 1. Replace the Circulation Pump Unit.
  2. Replace the Main Board.

• Code: 142C
• Description: Circulation pump motor reversing error
  The number of detections of reverse driving of the circulation pump motor has reached a predetermined limit.
  • Incorrect connection of the circulation pump motor cable
  • Failure of the circulation pump motor
• Troubleshooting Guides: Replace the Circulation Pump Unit.

• Code: 142D
• Description: Circulation pump motor driving time-out error
  The circulation pump motor was driving for an abnormally long time.
  • Overload
  • Firmware runaway
• Troubleshooting Guides: Replace the Main Board.

• Code: 142E
• Description: Circulation pump motor velocity deviation error
  When the circulation pump motor should speed up or slow down, it was driving at an abnormally high speed exceeding a predetermined velocity.
  • Overload
  • Failure of the circulation pump motor encoder
  • Failure of the circulation pump motor
  • Failure of the circulation pump motor driver
• Troubleshooting Guides: 1. Replace the Circulation Pump Unit.
  2. Replace the Main Board.

• Code: 142F
• Description: Circulation pump motor lock error
  • There is something wrong with connection of the circulation pump motor
  • The circulation pump motor was driving at an abnormally slow speed.
  • Overload
  • Failure of the circulation pump motor encoder
  • Failure of the circulation pump motor
• Troubleshooting Guides: Replace the Circulation Pump Unit.

• Code: 1430
• Description: Pump cap unit 1 Suction pump life error
  The Pump Cap Unit has reached the end of its service life. (The total number of revolutions of the Pump Motor has reached a predetermined limit)
• Troubleshooting Guides: Replace the Pump Cap Unit 1 and reset the counter .

• Code: 1431
• Description: Suction pump life error
  The Pump Cap Unit has reached the end of its service life. (The total number of revolutions of the Pump Motor has reached a predetermined limit)
• Troubleshooting Guides: Replace the Pump Cap Unit and reset the counter .

• Code: 1432
• Description: IC Holder life error
  The IC Holder has reached the end of its service life. (The total number of times that the holder was removed from the printer has reached a predetermined limit)
• Troubleshooting Guides: Replace the IC Holder and reset the counter .

• Code: 1433
• Description: IC Holder 2 life error
  The IC Holder 2 has reached the end of its service life. (The total number of times the ink cartridge is removed from the printer has reached a predetermined limit)
• Troubleshooting Guides: Replace the IC Holder 2 and reset the counter .

• Code: 1434
• Description: Self-sealing valve life error
  The Self-sealing valve has reached the end of its service life.
• Troubleshooting Guides: Replace the Self-sealing valve and reset the counter .

• Code: 1435
• Description: Ink Path CR Assy life error
  The Ink Path CR Assy has reached the end of its service life.
• Troubleshooting Guides: Replace the Ink Path CR Assy and reset the counter .

• Code: 1436
• Description: Circulation Pump Unit life error
  The Circulation Pump Unit has reached the end of its service life.
• Troubleshooting Guides: Replace the Circulation Pump Unit and reset the counter .

• Code: 1500
• Description: Pressure roller flag detection count error
  The pressure roller position sensor could not detect the pressure roller.
• Troubleshooting Guides: Correct the height of the pressure roller position sensor. Connect the sensor connector.

• Code: 150C
• Description: PG position undetectable error
  When changing the PG, the PG sensor could not detect the PG position.
• Troubleshooting Guides: 1. Replace the PG Sensor.
  2. Replace the APG Assy.
  3. Remove any obstacles around the CR Unit home position. The printer changes the PG with the CR Unit being at its home position.

Solve Epson SureColor S70670 Error codes

• Code: 1519
• Description: APG Motor oscillation error
  The control terminal (Vre terminal) of the APG Motor driver has shorted out.
• Troubleshooting Guides: 1. Remove the foreign material.
  2. If the error still occurs, replace the Main Board.

• Code: 151A
• Description: APG Motor overload error

  • Connection failure of the APG Motor.
  • Overcurrent to the APG Motor was detected.
  • APG Motor cable is damaged.
  • Irregular load
  • APG encoder failure
  • APG Motor failure

• Troubleshooting Guides: Replace the APG Motor.

• Code: 151B
• Description: APG Motor over speed error
  The APG Motor was driven at a speed faster than a predetermined one during deceleration.
  • Irregular load
  • APG encoder failure
  • APG Motor driver failure
• Troubleshooting Guides: 1. Replace the APG Motor.
  2. Replace the Main Board.

• Code: 151C
• Description: APG Motor reversing error
  The number of occurrences of reversing the APG Motor has reached a predetermined limit.
  • The polarity of APG Motor cable is opposite.
  • APG Motor failure
• Troubleshooting Guides: Replace the APG Motor.

• Code: 151D
• Description: APG Motor driving time-out error
  Abnormally-long driving duration of the APG Motor was detected.
  • Irregular load
  • Firmware becomes out of control.
• Troubleshooting Guides: Replace the Main Board.

• Code: 151E
• Description: APG Motor velocity deviation error
  The APG Motor was driven at a speed abnormally faster than a predetermined one during acceleration or deceleration.
  • Irregular load
  • APG encoder failure
  • APG Motor failure
  • APG Motor driver failure
• Troubleshooting Guides: 1. Replace the APG Motor.
  2. Replace the Main Board.

• Code: 151F
• Description: APG Motor lock error

  • Connection failure of the APG Motor.
  • The APG Motor was driven at a speed abnormally slower than a predetermined one during operation.
  • Irregular load
  • APG encoder failure
  • APG Motor failuree

• Troubleshooting Guides: Replace the APG Motor.

• Code: 1599
• Description: ATC Motor oscillation error
  The control terminal (Vre terminal) of the ATC Motor driver has shorted out.
• Troubleshooting Guides: 1. Remove the foreign material.
  2. If the error still occurs, replace the Main Board.

• Code: 159A
• Description: ATC Motor overload error
  Overcurrent to the ATC Motor was detected.
  • ATC Motor cable disconnection.
  • Irregular load
  • ATC Motor encoder failure
  • ATC Motor failure
• Troubleshooting Guides: Replace the ATC Motor.

• Code: 159B
• Description: ATC Motor over speed error
  The ATC Motor was driven at a speed faster than a predetermined one during deceleration.
  • Irregular load
  • ATC Motor encoder failure
  • Sub-F Board failure
  • APG Motor driver failure
• Troubleshooting Guides: 1. Replace the ATC Motor.
  2. Replace the Sub-F Board.
  3. Replace the Main Board.

• Code: 159C
• Description: ATC Motor reversing error
  The number of occurrences of reversing the ATC Motor has reached a predetermined limit.
  • The polarity of ATC Motor cable is opposite.
  • ATC Motor failure
• Troubleshooting Guides: Replace the ATC Motor.

• Code: 159D
• Description: ATC Motor driving time-out error
  Abnormally-long driving duration of the ATC Motor was detected.
  • Irregular load
  • Firmware becomes out of control
• Troubleshooting Guides: Replace the Main Board.

• Code: 159E
• Description: ATC Motor velocity deviation error
  The APG Motor was driven at a speed abnormally faster than a predetermined one during acceleration or deceleration.
  • Irregular load
  • ATC Motor encoder failure
  • ATC Motor failure
  • Sub-F Board disconnection
  • ATC Motor driver failure
• Troubleshooting Guides: 1. Replace the ATC Motor.
  2. Replace the Sub-F Board.
  3. Replace the Main Board.

• Code: 159F
• Description: ATC Motor lock error

  • Connection failure of the ATC Motor.
  • The ATC Motor was driven at a speed abnormally slower than a predetermined one during operation.
  • Irregular load
  • ATC Motor encoder failure
  • ATC Motor failureP

• Troubleshooting Guides: Replace the ATC Motor.

• Code: 15A9
• Description: Reel Motor oscillation error
  The control terminal (Vre terminal) of the Reel Motor driver has shorted out.
• Troubleshooting Guides: 1. Remove the foreign material.
  2. If the error still occurs, replace the Main Board.

• Code: 15AA
• Description: Reel Motor overload error
  Overcurrent to the Reel Motor was detected.
  • Reel Motor cable disconnection.
  • Irregular load
  • Reel Motor encoder failure
  • Reel Motor failure
• Troubleshooting Guides: Replace the Reel Motor.

• Code: 15AB
• Description: Reel Motor over speed error
  The Reel Motor was driven at a speed faster than a predetermined one during deceleration.
  • Irregular load
  • Reel Motor encoder failure
  • Sub-F Board failure
  • Reel Motor driver failure
• Troubleshooting Guides: 1. Replace the Reel Motor.
  2. Replace the Sub-F Board.
  3. Replace the Main Board.

• Code: 15AC
• Description: Reel Motor reversing error
  The number of occurrences of reversing the Reel Motor has reached a predetermined limit.
  • The polarity of Reel Motor cable is opposite.
  • Reel Motor failure
• Troubleshooting Guides: Replace the Reel Motor.

• Code: 15AD
• Description: Reel Motor driving time-out error
  Abnormally-long driving duration of the Reel Motor was detected.
  • Irregular load
  • Firmware becomes out of control.
• Troubleshooting Guides: Replace the Main Board.

• Code: 15AE
• Description: Reel Motor velocity deviation error
  The Reel Motor was driven at a speed abnormally faster than a predetermined one during acceleration or deceleration.
  • Irregular load
  • Reel Motor encoder failure
  • Reel Motor failure
  • Sub-F Board failure
  • Reel Motor driver failure
• Troubleshooting Guides: 1. Replace the Reel Motor.
  2. Replace the Sub-F Board.
  3. Replace the Main Board.

• Code: 15AF
• Description: Reel Motor lock error

  • Connection failure of the Reel Motor.
  • The Reel Motor was driven at a speed abnormally slower than a predetermined one during operation.
  • Irregular load
  • Reel Motor encoder failure
  • Reel Motor failure

• Troubleshooting Guides: Replace the Reel Motor.

• Code: 1610
• Description: Roll/Reel Units mismatch error
  The combination of the Roll Unit and Reel Unit may be wrong; one of the units may be an optional unit.
• Troubleshooting Guides: Correct the combination of the Roll Unit and Reel Unit to either both are standard or both are optional.

• Code: 1611
• Description: Roll Unit undetectable error
  The Roll Unit could not be detected during mechanism initialization process.
• Troubleshooting Guides: Connect the connector of the Roll Unit.

• Code: 1612
• Description: Roll Unit undetectable error at the start of operation
  When the ATC Motor started to operate, it was detected that the Roll Unit status is different from that detected during mechanism initialization process.
• Troubleshooting Guides: 1. Connect the connector of the Roll Unit.
  2. Turn the printer off and back on.

• Code: 1613
• Description: Roll Unit undetectable error during operation
  The connector of the Roll Unit was disconnected during the ATC Motor was operating.
• Troubleshooting Guides: Connect the connector of the Roll Unit.

• Code: 1614
• Description: Reel Unit undetectable error at the start of operation
  When the Reel Motor started to operate, it was detected that the Reel Unit status is different from that detected during mechanism initialization process.
• Troubleshooting Guides: 1. Connect the connector of the Reel Unit.
  2. Turn the printer off and back on.

• Code: 1615
• Description: Reel Unit undetectable error during operation
  The connector of the Reel Unit was disconnected during the Reel Motor was operating.
• Troubleshooting Guides: Connect the connector of the Reel Unit.

• Code: 1616
• Description: Roll Unit Board failure
  There is a problem with a specific bit on the board, which detects what device is connected to the board.
• Troubleshooting Guides: Replace the Sub-F Board of the Roll Unit.

• Code: 1617
• Description: Reel Unit Board failure
  There is a problem with a specific bit on the board, which detects what device is connected to the board.
• Troubleshooting Guides: Replace the Sub-F Board of the Reel Unit.

• Code: 1618
• Description: Roll/Reel Unit Board failure
  There is a problem with a specific bit on the board, which detects what device is connected to the board.
• Troubleshooting Guides: Replace the Sub-F Board of the Roll Unit and Reel Unit .

– Get more error code list with quick guide to fix printer product, click here
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• Code: 1620
• Description: Pressurizing initialization error
  The initialization process did not complete within a predetermined time period.
• Troubleshooting Guides: 1. Replace the Pressure Unit (IC Holder).
  2. Replace the Main Board.

• Code: 1621
• Description: Pressurizing/Suction switching error
  The pressurizing and suction processes did not complete within a predetermined time period.
• Troubleshooting Guides: 1. Replace the Pressure Unit (IC Holder).
  2. Replace the Main Board.

• Code: 1622
• Description: Operating time-out error
  The switching operation did not complete within a predetermined time period.
• Troubleshooting Guides: 1. Replace the Pressure Unit (IC Holder).
  2. Replace the Main Board.

• Code: 1623
• Description: Continuous revolution error
  The control terminal (Vre terminal) of the Pressure Motor driver has shorted out.
• Troubleshooting Guides: 1. Remove the foreign material.
  2. If the error still occurs, replace the Main Board.

• Code: 1930
• Description: Pre Heater AD abnormal error
  A thermistor temperature out of a predetermined range was detected the predetermined number of times in a row.
• Troubleshooting Guides: 1. Replace the thermistor .
  2. Replace the Main Board.

• Code: 1931
• Description: HTC common elements communication error
  • Connection failure between the Main Board and Sub-E Board such as cable disconnection
  • There is something wrong with the elements on the Sub-E Board.
  • There is something wrong with the communication elements on the Main Board.
• Troubleshooting Guides: 1. Reconnect the cable.
  2. Replace the cable.
  3. Replace the Sub-E Board.
  4. Replace the Main Board.

• Code: 1932
• Description: Pre Heater overheat error
  A heater temperature out of a predetermined range was detected the predetermined number of times in a row.
• Troubleshooting Guides: 1. Replace the thermistor .
  2. Replace the Main Board.

• Code: 1933
• Description: Pre Heater heat deviation error
  The difference between the current temperature and target temperature exceeded a predetermined limit.
• Troubleshooting Guides: 1. Replace the thermistor .
  2. Replace the Main Board.

• Code: 1934
• Description: Pre Heater power supply abnormal error 1
  Cable disconnection, breaking, blowout of a fuse, or heater failure.
• Troubleshooting Guides: 1. Reconnect the cable.
  2. Replace the cable.
  3. Replace the Sub-E Board.
  4. Replace the Pre Heater.

• Code: 1935
• Description: HTC common power supply abnormal error 2
  Abnormal temperature (the heater is not heated).
• Troubleshooting Guides: 1. Reconnect the thermistor.
  2. Replace the Sub-E Board.

• Code: 1940
• Description: Platen Heater AD abnormal error
  A thermistor temperature out of a predetermined range was detected the predetermined number of times in a row.
• Troubleshooting Guides: 1. Replace the thermistor .
  2. Replace the Main Board.

• Code: 1942
• Description: Platen Heater overheat error
  A heater temperature out of a predetermined range was detected the predetermined number of times in a row.
• Troubleshooting Guides: 1. Replace the thermistor .
  2. Replace the Platen Heater.
  3. Replace the Main Board.

• Code: 1943
• Description: Platen Heater heat deviation error
  The difference between the current temperature and target temperature exceeded a predetermined limit.
• Troubleshooting Guides: 1. Replace the thermistor .
  2. Replace the Platen Heater.
  3. Replace the Main Board.

• Code: 1944
• Description: Platen Heater power supply abnormal error 1
  Cable disconnection, breaking, blowout of a fuse, or heater failure.
• Troubleshooting Guides: 1. Reconnect the cable.
  2. Replace the cable.
  3. Replace the Sub-E Board.
  4. Replace the Platen Heater.

• Code: 1945
• Description: Platen Heater power supply abnormal error 2
  Disconnection or break of the cables, blowout of a fuse, or heater failure
• Troubleshooting Guides: 1. Connect the cables correctly.
  2. Replace the cables.
  3. Replace the SUB-E Board.
  4. Replace the Platen Heater.

• Code: 1950
• Description: After Heater AD abnormal error
  A thermistor temperature out of a predetermined range was detected the predetermined number of times in a row.
• Troubleshooting Guides: 1. Replace the thermistor (After Heater).
  2. Replace the Main Board.

• Code: 1952
• Description: After Heater overheat error
  A heater temperature out of a predetermined range was detected the predetermined number of times in a row.
• Troubleshooting Guides: 1. Replace the thermistor (After Heater).
  2. Replace the After Heater.
  3. Replace the Main Board.

• Code: 1953
• Description: After Heater heat deviation error
  The difference between the current temperature and target temperature exceeded a predetermined limit.
• Troubleshooting Guides: 1. Replace the thermistor (After Heater).
  2. Replace the After Heater.
  3. Replace the Main Board.

• Code: 1954
• Description: After Heater power supply abnormal error 1
  • Cable disconnection, breaking, blowout of a fuse, or heater failure.
  • AC cable (for the After Heater) disconnection
• Troubleshooting Guides: 1. Reconnect the cable.
  2. Replace the cable.
  3. Replace the Sub-E Board.
  4. Replace the After Heater.

• Code: 1A23
• Description: RTC data invalid error
  The various absolute time settings stored on the NVRAM are abnormal.
• Troubleshooting Guides: If the error still occurs after resetting the date and time, perform the followings.
  1. Replace the RTC backup battery.
  2. Replace the Main Board.

• Code: 1A26
• Description: RTC Access T/O error
  The RTC circuit on the Main Board malfunctions.
• Troubleshooting Guides: 1. Turn the power off and remove the RTC backup battery.
  2. After several seconds, re-attach the battery and turn the power back on.
  3. Reset the date and time settings of the RTC using the Service Program.

• Code: 1A37
• Description: Thermistor error
  • The Head FFC is not connected correctly.
  • A temperature out of a predetermined range was detected by the Head thermistor.
  • Head thermistor failure
• Troubleshooting Guides: 1. Replace the Head FFC.
  2. Replace the Print Head.

• Code: 1A38
• Description: Transistor environmental temperature error
  • Transistor failure
  • A temperature out of a predetermined range was detected by the Head thermistor.
• Troubleshooting Guides: Replace the Print Head.

• Code: 1A39
• Description: Head error
  • Connection failure of the Head FFC.
  • Electric parts or components are damaged due to improper Head FFC connection such as connecting it at an angle.
  • The drive circuit in the Print Head is damaged.
  • The fuse of the Main Board has blown.
• Troubleshooting Guides: 1. Replace the Head FFC.
  2. Replace the Print Head.
  3. Replace the Main Board.

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