Epson SureColor B6000 list error codes with quick guides
– Compatible Printer model: Epson SureColor B6000
– Epson SureColor B6000 Error Codes with quick guides:
- Code: 0001
- Description: NMI error
CPU detects NMI - Troubleshooting Guides: Replace the MAIN BOARD.
- Code: 0002
- Description: System error
- Troubleshooting Guides: Replace the MAIN BOARD.
- Code: 1101
- Description: CR life error
CR scan pass counter has reached the specified value. (which means the INK TUBES have reached the end of their service life.) - Troubleshooting Guides: Replace the INK TUBES and reset the counter of the INK TUBE .
- Code: 1125
- Description: CR HP detection error
The CR HP SENSOR cannot detect the CR UNIT. Or the CR UNIT cannot detect the touching surface for the home position setting, so the home position cannot be set.
• CR HP SENSOR failure
• False detection of the home due to paper jam or any other obstacle
• Misreading of CR SCALE
• CR Lock is damaged. - Troubleshooting Guides: 1. Replace the CR HP SENSOR.
2. Re-install the CR ENCODER. If it is faulty, replace it.
3. Clean the CR SCALE using ethanol.
4. Replace the CR SCALE.
5. Replace the CR Lock .
- Code: 1138
- Description: Over current error
Connection failure of the CR MOTOR or the CR ENCODER.
• The number of occurrences of overcurrent to the CR MOTOR has reached a predetermined limit.
• Irregular load
• CR ENCODER failure
• CR MOTOR failure - Troubleshooting Guides: 1. Replace the CR ENCODER.
2. Replace the CR MOTOR.
- Code: 1139
- Description: Oscillation error
The control terminal (Vre terminal) of the CR MOTOR driver has shorted out. - Troubleshooting Guides: 1. Remove the foreign material.
2. If the error still occurs, replace the MAIN BOARD.
- Code: 113A
- Description: Overload error
Overcurrent to the CR MOTOR was detected.
• CR ENCODER cable is damaged.
• CR MOTOR cable is damaged.
• Irregular load
• CR ENCODER failure
• CR MOTOR failure - Troubleshooting Guides: 1. Re-install the CR UNIT.
2. Replace the CR ENCODER.
3. Replace the CR MOTOR.
- Code: 113B
- Description: Over speed error
The CR MOTOR was driven at a speed faster than a predetermined one during deceleration.
• Irregular load
• CR ENCODER failure
• SUB BOARD is damaged.
• CR MOTOR driver failure - Troubleshooting Guides: 1. Replace the CR ENCODER.
2. Replace the SUB BOARD.
3. Replace the MAIN BOARD.
- Code: 113C
- Description: Reversing error
The number of occurrences of reversing the CR MOTOR has reached a predetermined limit.
• The polarity of CR ENCODER cable is opposite.• The polarity of CR MOTOR cable is opposite.
• Slipping of the teeth of CR TIMING BELT
• CR ENCODER failure - Troubleshooting Guides: 1. Adjust the tension of the CR TIMING BELT.
2. Replace the CR ENCODER.
- Code: 113D
- Description: Driving time-out error
Abnormally-long driving duration of the CR MOTOR was detected.
• Irregular load
• Firmware becomes out of control. - Troubleshooting Guides: Replace the MAIN BOARD.
- Code: 113E
- Description: Velocity deviation error
The CR MOTOR was driven at a speed abnormally faster than a predetermined one during acceleration or deceleration.• Irregular load
• CR ENCODER failure
• CR MOTOR failure
• SUB BOARD is damaged.
• CR MOTOR driver failure - Troubleshooting Guides: 1. Replace the CR ENCODER.
2. Replace the CR MOTOR.
3. Replace the SUB BOARD.
4. Replace the MAIN BOARD.
- Code: 113F
- Description: Lock error
The CR MOTOR was driven at a speed abnormally slower than a predetermined one during operation.
• CR ENCODER cable is damaged.
• CR MOTOR cable is damaged.
• Irregular load
• CR ENCODER failure
• CR MOTOR failure - Troubleshooting Guides: 1. Replace the CR ENCODER.
2. Replace the CR MOTOR.
- Code: 1219
- Description: Oscillation error
The control terminal (Vre terminal) of the PF MOTOR driver has shorted out. - Troubleshooting Guides: 1. Remove the foreign material. 2. If the error still occurs, replace the MAIN BOARD.
- Code: 122A
- Description: Overload error
Overcurrent to the PF MOTOR was detected.
•PF ENCODER cable is damaged.
• PF MOTOR cable is damaged.
• Irregular load
• PF ENCODER failure
• PF MOTOR failure - Troubleshooting Guides: 1. Replace the PF ENCODER.
2. Replace the MAIN BOARD.
- Code: 122B
- Description: Over speed error
The PF MOTOR was driven at a speed faster than a predetermined one during deceleration.
• PF irregular load
• PF ENCODER failure
• SUB-B BOARD is damaged.
• PF MOTOR driver failure - Troubleshooting Guides: 1. Replace the PF ENCODER.
2. Replace the SUB-B BOARD.
3. Replace the MAIN BOARD.
- Code: 122C
- Description: Reversing error
The number of occurrences of reversing the PF MOTOR has reached a predetermined limit.
• The polarity of PF ENCODER cable is opposite.
• The polarity of PF MOTOR cable is opposite.
• Slipping of the teeth of PF TIMING BELT
• PF ENCODER failure - Troubleshooting Guides: 1. Adjust the tension of the PF TIMING BELT.
2. Replace the PF ENCODER.
- Code: 122D
- Description: Driving time-out error
Abnormally-long driving duration of the PF MOTOR was detected.
• Irregular load
• Firmware becomes out of control. - Troubleshooting Guides: Replace the MAIN BOARD.
- Code: 122E
- Description: Velocity deviation error
The PF MOTOR was driven at a speed abnormally faster than a predetermined one during acceleration or deceleration.
• Irregular load
• PF ENCODER failure
• PF MOTOR failure
• SUB BOARD is damaged.
• PF MOTOR driver failure - Troubleshooting Guides: 1. Replace the PF ENCODER.
2. Replace the PF MOTOR.
3. Replace the MAIN BOARD.
- Code: 122F
- Description: Lock error
The PF MOTOR was driven at a speed abnormally slower than a predetermined one during operation.
• PF ENCODER cable disconnection
• PF MOTOR cable disconnection
• Irregular load
• PF ENCODER failure
• PF MOTOR failure - Troubleshooting Guides: 1. Replace the PF ENCODER.
2. Replace the PF MOTOR.
- Code: 131B
- Description: Head driver (transmission gate) overheat error
The temperature of the Head driver rises, and has reached a predetermined limit. - Troubleshooting Guides: 1. Replace the HEAD FFC.
2. Replace the PRINT HEAD.
- Code: 1412
- Description: Pump life error
The number of PUMP CAP UNIT operation has reached the specified limit. (The rotation of the pump motor has reached the specified limit.) - Troubleshooting Guides: Replace the PUMP CAP UNIT , and reset its counter .
- Code: 1416
- Description: Undetermined position error
PUMP CAP UNIT failure - Troubleshooting Guides: Replace the PUMP CAP UNIT .
- Code: 1418
- Description: Overcurrent error
Connection failure of the pump motor or the pump motor encoder.
• The number of occurrences of overcurrent to the pump motor has reached a predetermined limit.
• Irregular load
• pump motor encoder failure
• pump motor failure - Troubleshooting Guides: Replace the pump motor encoder and pump motor .
- Code: 1419
- Description: Oscillation error
The control terminal (Vre terminal) of the pump motor driver has shorted out. - Troubleshooting Guides: 1. Remove the foreign material.
2. If the error still occurs, replace the MAIN BOARD.
- Code: 141A
- Description: Overload error
Overcurrent to the pump motor was detected.
• Pump motor encoder cable disconnection
• Pump motor cable disconnection
• Irregular load
• Pump motor encoder failure
• Pump motor failure - Troubleshooting Guides: Replace the pump motor encoder and pump motor .
- Code: 141B
- Description: Over speed error
The pump motor was driven at a speed faster than a predetermined one during deceleration.
• Irregular load
• Pump motor encoder failure
• Pump motor driver failure - Troubleshooting Guides: 1. Replace the pump motor encoder .
2. Replace the MAIN BOARD.
- Code: 141C
- Description: Reversing error
The number of occurrences of reversing the pump motor has reached a predetermined limit.
• The polarity of pump motor encoder cable is opposite.
• The polarity of pump motor cable is opposite. - Troubleshooting Guides: Replace the pump motor encoder .
- Code: 141D
- Description: Driving time-out error
Abnormally-long driving duration of the pump motor was detected.
• Irregular load
• Firmware becomes out of control. - Troubleshooting Guides: Replace the MAIN BOARD. the
- Code: 141E
- Description: Velocity deviation error
The pump motor was driven at a speed abnormally faster than a predetermined one during acceleration or deceleration.
• Irregular load
• Pump motor encoder failure
• Pump motor failure
• Pump motor driver failure - Troubleshooting Guides: 1. Replace the pump motor encoder and pump motor .
2. Replace the MAIN BOARD.
- Code: 141F
- Description: Lock error
The pump motor was driven at a speed abnormally slower than a predetermined one during operation.
• Irregular load
• Pump motor encoder failure
• Pump motor failure - Troubleshooting Guides: Replace the pump motor encoder and pump motor .
- Code: 14B0
- Description: Life of the pump in the ink path (IC HOLDER life error)
The IC HOLDER has reached its end of specified life. (The number of detaching ink cartridges has reached a predetermined limit.) - Troubleshooting Guides: Replace the IC HOLDER. and reset its counter .
- Code: 14C0
- Description: DAMPER KIT error
The DAMPER KIT has reached its end of specified life - Troubleshooting Guides: Replace the DAMPER KIT and reset its counter .
- Code: 150C
- Description: PG position undetectable error
When changing the PG, the PG SENSOR could not detect the PG position. - Troubleshooting Guides: 1. Replace the PG SENSOR.
2. Replace the APG UNIT.
3. Remove any obstacles around the CR UNIT home position. The printer changes the PG with the CR UNIT being at its home position.
- Code: 1519
- Description: Oscillation error
The control terminal (Vre terminal) of the APG motor driver has shorted out. - Troubleshooting Guides: 1. Remove the foreign material.
2. If the error still occurs, replace the MAIN BOARD.
- Code: 151A
- Description: Overload error
Connection failure of the APG motor.
• Overcurrent to the APG motor was detected.
• APG motor cable is damaged.
• Irregular load
• APG encoder failure
• APG motor failure - Troubleshooting Guides: Replace the APG UNIT.
- Code: 151B
- Description: Over speed error
The APG motor was driven at a speed faster than a predetermined one during deceleration.
• Irregular load
• APG encoder failure
• APG motor driver failure - Troubleshooting Guides: 1. Replace APG UNIT.
2. Replace the MAIN BOARD.
- Code: 151C
- Description: Reversing error
The number of occurrences of reversing the APG motor has reached a predetermined limit.
• The polarity of APG motor cable is opposite.
• APG motor failure - Troubleshooting Guides: Replace APG UNIT.
- Code: 151D
- Description: Driving time-out error
Detects that the driving period is irregularly long.
• Irregular load
• Firmware becomes out of control. - Troubleshooting Guides: Replace the MAIN BOARD.
- Code: 151E
- Description: Velocity deviation error
The APG motor was driven at a speed abnormally faster than a predetermined one during acceleration or deceleration.
• Irregular load
• APG encoder failure
• APG motor failure
• APG motor driver failure - Troubleshooting Guides: 1. Replace APG UNIT.
2. Replace the MAIN BOARD.
- Code: 151F
- Description: Lock error
Connection failure of the APG motor.
• The APG motor was driven at a speed abnormally slower than a predetermined one during operation.
• Irregular load
• APG encoder failure
• APG motor failure - Troubleshooting Guides: Replace APG UNIT.
- Code: 1523
- Description: Roll sensor error
- Troubleshooting Guides: TBD
- Code: 1530
- Description: Driven roller HP detection error
- Troubleshooting Guides: TBD
Solve Epson SureColor B6000 Error codes
- Code: 1539
- Description: Oscillation error
The control terminal (Vre terminal) of the PRESSURE ROLLER MOTOR driver has shorted out. - Troubleshooting Guides: 1. Remove the foreign material.
2. If the error still occurs, replace the MAIN BOARD.
- Code: 153A
- Description: Overload error
Overcurrent to the PRESSURE ROLLER MOTOR was detected.
• PRESSURE ROLLER SENSOR cable is damaged.
• PRESSURE ROLLER MOTOR cable is damaged.
• Irregular load
• PRESSURE ROLLER MOTOR encoder failure
• PRESSURE ROLLER MOTOR failure - Troubleshooting Guides: Replace the PRESSURE ROLLER MOTOR.
- Code: 153B
- Description: Over speed error
The PRESSURE ROLLER MOTOR was driven at a speed faster than a predetermined one during deceleration.
• Irregular load
• PRESSURE ROLLER SENSOR failure
• PRESSURE ROLLER MOTOR driver failure - Troubleshooting Guides: 1. Replace the PRESSURE ROLLER SENSOR.
2. Replace the MAIN BOARD.
- Code: 153C
- Description: Reversing error
The number of occurrences of reversing the PRESSURE ROLLER MOTOR has reached a predetermined limit.
• The polarity of PRESSURE ROLLER MOTOR encoder cable is opposite.
• The polarity of PRESSURE ROLLER MOTOR cable is opposite. - Troubleshooting Guides: Replace the PRESSURE ROLLER MOTOR encoder cable/ PRESSURE ROLLER MOTOR.
- Code: 153D
- Description: Driving time-out error
Abnormally-long driving duration of the PRESSURE ROLLER MOTOR was detected.
• Irregular load
• Firmware becomes out of control. - Troubleshooting Guides: Replace the MAIN BOARD.
- Code: 153E
- Description: Velocity deviation error
The PRESSURE ROLLER MOTOR was driven at a speed abnormally faster than a predetermined one during acceleration or deceleration.
• Irregular load
• PRESSURE ROLLER MOTOR encoder failure
• PRESSURE ROLLER MOTOR failure
• PRESSURE ROLLER MOTOR driver failure - Troubleshooting Guides: 1. Replace the PRESSURE ROLLER MOTOR encoder cable/PRESSURE ROLLER MOTOR. 2. Replace the MAIN BOARD.
- Code: 153F
- Description: Lock error
The PRESSURE ROLLER MOTOR was driven at a speed abnormally slower than a predetermined one during operation.
• Irregular load
• PRESSURE ROLLER MOTOR encoder failure
• PRESSURE ROLLER MOTOR failure - Troubleshooting Guides: Replace the PRESSURE ROLLER MOTOR encoder cable/ PRESSURE ROLLER MOTOR.
- Code: 1540
- Description: Cutter HP detection error
- Troubleshooting Guides: TBD
- Code: 1541
- Description: Cutter return error
- Troubleshooting Guides: TBD
- Code: 1548
- Description: Oscillation error
The control terminal (Vre terminal) of the cutter motor driver has shorted out. - Troubleshooting Guides: 1. Remove the foreign material.
2. If the error still occurs, replace the MAIN BOARD.
- Code: 1549
- Description: Motor disconnection error
- Troubleshooting Guides: TBD
- Code: 154A
- Description: Overload error
Overcurrent to the cutter motor was detected.
• Cutter motor encoder cable is damaged.
• Cutter motor cable is damaged.
• Irregular load
• Cutter motor encoder failure
• Cutter motor failure - Troubleshooting Guides: Replace the cutter motor/cutter motor encoder (CUTTER UNIT).
- Code: 154B
- Description: Over speed error
The cutter motor was driven at a speed faster than a predetermined one during deceleration.
• Irregular load
• Cutter motor encoder failure
• Cutter motor driver failure - Troubleshooting Guides: 1. Replace the cutter motor encoder (CUTTER UNIT).
2. Replace the SUB-B BOARD. 3. Replace the MAIN BOARD.
- Code: 154C
- Description: Reversing error
The number of occurrences of reversing the cutter motor has reached a predetermined limit.
• The polarity of cutter motor encoder cable is opposite.
• The polarity of cutter motor cable is opposite. - Troubleshooting Guides: Replace the cutter motor/cutter motor encoder (CUTTER UNIT).
- Code: 154D
- Description: Driving time-out error
Abnormally-long driving duration of the cutter motor was detected.
• Irregular load
• Firmware becomes out of control. - Troubleshooting Guides: Replace the MAIN BOARD.
- Code: 154E
- Description: Velocity deviation error
The cutter motor was driven at a speed abnormally faster than a predetermined one during acceleration or deceleration.
• Irregular load
• Cutter motor encoder failure
• Cutter motor failure
• Cutter motor driver failure - Troubleshooting Guides: 1. Replace the cutter motor encoder (CUTTER UNIT).
2. Replace the SUB-B BOARD. 3. Replace the MAIN BOARD.
- Code: 154F
- Description: Lock error
The cutter motor was driven at a speed abnormally slower than a predetermined one during operation.
• Irregular load
• Cutter motor encoder failure
• Cutter motor failure - Troubleshooting Guides: Replace the cutter motor/cutter motor encoder (CUTTER UNIT).
- Code: 1551
- Description: Paper Thickness Sensor error
- Troubleshooting Guides: TBD
- Code: 1561
- Description: Paper thickness at power-on error
- Troubleshooting Guides: TBD
- Code: 1599
- Description: Oscillation error
The control terminal (Vre terminal) of the ATC MOTOR driver has shorted out. - Troubleshooting Guides: 1. Remove the foreign material. 2. If the error still occurs, replace the MAIN BOARD.
- Code: 159A
- Description: Overload error
Overcurrent to the ATC MOTOR was detected.
• ATC MOTOR cable disconnection.
• Irregular load
• ATC MOTOR encoder failure
• ATC MOTOR failure - Troubleshooting Guides: Replace the ATC MOTOR.
- Code: 159B
- Description: Over speed error
The ATC Motor was driven at a speed faster than a predetermined one during deceleration.
• Irregular load
• ATC MOTOR encoder failure
• APG MOTOR driver failure - Troubleshooting Guides: 1. Replace the ATC MOTOR.
2. Replace the MAIN BOARD.
- Code: 159C
- Description: Reversing error
The number of occurrences of reversing the ATC Motor has reached a predetermined limit.
• The polarity of ATC MOTOR cable is opposite.
• ATC MOTOR failure - Troubleshooting Guides: Replace the ATC MOTOR.
- Code: 159D
- Description: Driving time-out error
Abnormally-long driving duration of the ATC MOTOR was detected.
• Irregular load
• Firmware becomes out of control. - Troubleshooting Guides: Replace the MAIN BOARD.
- Code: 159E
- Description: Velocity deviation error
The ATC MOTOR was driven at a speed abnormally faster than a predetermined one during acceleration or deceleration.
• Irregular load
• ATC MOTOR encoder failure
• ATC MOTOR failure
• ATC MOTOR driver failure - Troubleshooting Guides: 1. Replace the ATC MOTOR.
2. Replace the MAIN BOARD.
- Code: 159F
- Description: Lock error
Connection failure of the ATC MOTOR.
• The ATC MOTOR was driven at a speed abnormally slower than a predetermined one during operation.
• Irregular load
• ATC MOTOR encoder failure
• ATC MOTOR failure - Troubleshooting Guides: Replace the ATC MOTOR.
- Code: 1620
- Description: Pressurizing initialization error
The initialization process did not complete within a predetermined time period. - Troubleshooting Guides: 1. Replace the pressure unit (IC HOLDER).
2. If the error still occurs, replace the MAIN BOARD.
- Code: 1621
- Description: Pressurizing/Suction switching error
The pressurizing and suction processes did not complete within a predetermined time period. - Troubleshooting Guides: 1. Replace the pressure unit (IC HOLDER).
2. If the error still occurs, replace the MAIN BOARD.
- Code: 1622
- Description: Operating time-out error
The switching operation did not complete within a predetermined time period. - Troubleshooting Guides: 1. Replace the pressure unit (IC HOLDER).
2. If the error still occurs, replace the MAIN BOARD.
- Code: 1623
- Description: Continuous revolution error
The control terminal (Vre terminal) of the pressure motor driver has shorted out. - Troubleshooting Guides: 1. Remove the foreign materials.
2. If the error still occurs, replace the MAIN BOARD.
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- Code: 1900
- Description: In-process life error
- Troubleshooting Guides: TBD
- Code: 1A23
- Description: Incorrect RTC data error
The various absolute time settings stored on the NVRAM are abnormal. - Troubleshooting Guides: If the error still occurs after resetting the date and time, perform the followings.
1. Replace the RTC backup battery.
2. Replace the MAIN BOARD.
- Code: 1A26
- Description: RTC Access T/O error
The RTC circuit on the MAIN BOARD malfunctions - Troubleshooting Guides: 1. Turn the power off and remove the RTC backup battery.
2. After several seconds, re-attach the battery and turn the power back on.
3. Reset the date and time settings of the RTC using the Service Program.
- Code: 1A37
- Description: Thermistor error
The HEAD FFC is not connected correctly.
• A temperature out of a predetermined range was detected by the Head thermistor.
• Head thermistor failure - Troubleshooting Guides: 1. Replace the HEAD FFC.
2. Replace the PRINT HEAD.
- Code: 1A38
- Description: Transistor environmental temperature error
Transistor failure
• A temperature out of a predetermined range was detected by the Head thermistor. - Troubleshooting Guides: Replace the PRINT HEAD.
- Code: 1A39
- Description: Head error
Connection failure of the HEAD FFC.
• Electric parts or components are damaged due to improper HEAD FFC connection such as connecting it at an angle.
• The drive circuit in the PRINT HEAD is damaged.
• The fuse of the MAIN BOARD has blown. - Troubleshooting Guides: 1. Replace the HEAD FFC.
2. Replace the PRINT HEAD.
3. Replace the MAIN BOARD.
- Code: 1A41
- Description: Head rank ID input error
An invalid Head rank ID was written to the NVRAM. - Troubleshooting Guides: Rewrite the Head rank ID with a correct one.
- Code: 1A50
- Description: I2C communication error (Between elements on ASIC and MAIN)
An I2C communication error has occurred in the MAIN BOARD - Troubleshooting Guides: Replace the MAIN BOARD.
- Code: 1A51
- Description: I2C communication error (Between elements on ASIC and SUB)
An I2C communication error between the MAIN BOARD and SUB BOARD has occurred. - Troubleshooting Guides: 1. Replace the FFC between the MAIN BOARD and SUB BOARD.
2. Replace the SUB BOARD.
3. Replace the MAIN BOARD.
- Code: 1A70
- Description: MAIN-to-MAIN-B BOARD communication error
- Troubleshooting Guides: TBD
- Code: 1A71
- Description: MAIN-B BOARD system error (Core0)
- Troubleshooting Guides: TBD
- Code: 1A72
- Description: MAIN-B BOARD system error (Core1)
- Troubleshooting Guides: TBD
- Code: 1F11
- Description: Maintenance 2 (for safety standard)
- Troubleshooting Guides: TBD
- Code: 1F80 … 1FC3
- Description: CSIC error
- Troubleshooting Guides: 1. Replace the IC HOLDER. 2. Replace the MAIN BOARD.
- Code: 1FE0
- Description: Controlled domain full error
- Troubleshooting Guides: TBD
- Code: 1FE1
- Description: Invalid lock
- Troubleshooting Guides: TBD
- Code: 1FE2
- Description: Device access error
- Troubleshooting Guides: TBD
- Code: 1FE3
- Description: Missing device
- Troubleshooting Guides: TBD
- Code: 2000
- Description: NVRAM error
NVRAM erase or write error has occurred. - Troubleshooting Guides: Replace the MAIN BOARD.
- Code: 2002
- Description: SDRAM error
Writing to the SDRAM was attempted, but nothing could be written to it. - Troubleshooting Guides: Replace the MAIN BOARD.
- Code: 2003
- Description: FLASH BOOT SUM CHECK error
Installing the firmware has failed.
• The Flash ROM is out of order. - Troubleshooting Guides: 1. Re-install the firmware. 2. Replace the MAIN BOARD.
- Code: 2008
- Description: Wrong FLASH device error
- Troubleshooting Guides: TBD
- Code: 200A
- Description: F/W load error
Reading/decompressing the firmware has failed. - Troubleshooting Guides: 1. Re-install the firmware.
2. Replace the MAIN BOARD.
- Code: 200D
- Description: System interrupt watchdog time-out error
A system failure such as CPU failure, or defective cash has occurred. - Troubleshooting Guides: Replace the MAIN BOARD.
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