Epson Stylus Pro 3800C list error codes with quick guides
– Compatible Printer model: Epson Stylus Pro 3800C
– Epson Stylus Pro 3800C Error Codes with quick guides:
- Code: 1101
- Description: CR life error
The CR scan path counter has reached a predetermined level. (The end of life of the Ink Supply Tube) - Troubleshooting Guides: Replace the Ink Supply Tube (INK, SYSTEM, ASSY) and reset the counter using the Adjustment Program. In addition, check the statuses of the CR motor (MOTOR ASSY., CR), the driven pulley, the Carriage Unit, and the Head FFC, if any abnormal noise or wear is found, replace the corresponding part(s) along with the Ink Supply Tube.
- Code: 1120
- Description: CR lock error
The CR encoder failed to read the CR scale during a predetermined time period. The carriage unit does not operate due to a CR motor failure or some reasons. - Troubleshooting Guides: Replace the CR encoder (BOARD ASSY., ENCODER, CR). Replace the CR scale (SCALE, CR).
- Code: 1121
- Description: CR reverse error
An abnormal operation (reveres movement) of the carriage was detected a predetermined number of times. - Troubleshooting Guides: Check the CR scale (SCALE, CR) for incorrect attachment, scratch, dirt, and fix any abnormality. Replace the CR scale (SCALE, CR). Replace the CR encoder (BOARD ASSY., ENCODER, CR).
- Code: 1122
- Description: CR overspeed error
The carriage moved faster than a designated level. - Troubleshooting Guides: Check the CR scale (SCALE, CR) for incorrect attachment, scratch, dirt, and fix any abnormality. Replace the CR encoder (BOARD ASSY., ENCODER, CR). Replace the CR motor (MOTOR ASSY., CR). Replace the main board (BOARD ASSY., MAIN).
- Code: 1123
- Description: Duty over error
An abnormal load is applied to the CR motor. - Troubleshooting Guides: Check the carriage shaft surface for any foreign matters, and remove it if any. Check that the carriage shaft and the contact points between the carriage unit and the main frame are properly lubricated. Replace the CR motor (MOTOR ASSY., CR).
- Code: 1124
- Description: Drive timeover error
One cycle movement cannot be finished during a predetermined time period after power-on. - Troubleshooting Guides: Replace the CR encoder (BOARD ASSY., ENCODER, CR). Replace the CR scale (SCALE, CR). Replace the CR motor (MOTOR ASSY., CR).
- Code: 1125
- Description: CR home position detection error
The carriage home position cannot be detected because the Pump Cap unit does not work to unlock the carriage at power-on. - Troubleshooting Guides: Replace the Pump Cap unit (PUMP, CAP ASSY.) and clear the usage counter using the Adjustment Program.
- Code: 1126
- Description: CR lock release error
The carriage unit cannot be unlocked. - Troubleshooting Guides: Replace the Pump Cap unit (PUMP, CAP ASSY.) and clear the usage counter using the Adjustment Program.
- Code: 1127
- Description: CR lock set error
The printer cannot lock the carriage unit. - Troubleshooting Guides: Replace the Pump Cap unit (PUMP, CAP ASSY.) and clear the usage counter using the Adjustment Program.
- Code: 1130
- Description: Overspeed error (PID-load positioning)
The carriage speed detected by the CR encorder exceeded the limit. - Troubleshooting Guides: Replace the CR motor (MOTOR ASSY., CR). Replace the main board (BOARD ASSY., MAIN).
- Code: 1131
- Description: Drive timeover error (PID-load positioning)
The condition to stop the CR motor is not satisfied when the CR motor has driven for a predetermined time period. - Troubleshooting Guides: Replace the CR encoder (BOARD ASSY., ENCODER, CR). Replace the CR scale (SCALE, CR). Replace the CR motor (MOTOR ASSY., CR).
- Code: 1132
- Description: Out of sync. (PID-load positioning)
The carriage unit position error detected by the CR encoder fell outside the specified limits. - Troubleshooting Guides: Check that the CR timing belt is properly attached. Check the CR timing belt’s tension. Correct it if not proper. Replace the CR motor (MOTOR ASSY., CR).
- Code: 1133
- Description: Positioning time-out (PID-load positioning)
The carriage unit cannot reach the target position. - Troubleshooting Guides: Check that the CR timing belt is properly attached. Check the CR timing belt’s tension. Correct it if not proper. Replace the CR motor (MOTOR ASSY., CR).
- Code: 1134
- Description: Integral term overload (PID-load positioning)
An abnormal load is applied to the CR motor. - Troubleshooting Guides: Check the carriage shaft surface for any foreign matters, and remove it if any. Check that the carriage shaft and the contact points between the carriage unit and the main frame are properly lubricated. Replace the CR motor (MOTOR ASSY., CR).
- Code: 1135
- Description: Encoder test error (PID-load positioning)
Some abnormalities were found in the encoder test result. - Troubleshooting Guides: Check the CR scale (SCALE, CR) for any dirt, and clean it if any dirt is observed. Check the CR encoder (BOARD ASSY., ENCODER, CR) for incorrect attachment, scratch, dirt, and fix any abnormality. Replace the CR encoder (BOARD ASSY., ENCODER, CR).
- Code: 1220
- Description: Overspeed error
The motor speed detected by the PF encorder exceeded the limit. - Troubleshooting Guides: Replace the PF motor (MOTOR, RELEASE, ASSY). Replace the main board (BOARD ASSY., MAIN).
- Code: 1221
- Description: PF measurement error
An abnormal load is applied to the PF motor. - Troubleshooting Guides: Check all the parts that are driven by the PF motor for any abnormal load, and fix any abnormality. Replace the PF motor (MOTOR, RELEASE, ASSY).
- Code: 1222
- Description: Drive timeover error
The condition to stop the PF motor is not satisfied when the PF motor has driven for a predetermined time period. - Troubleshooting Guides: Replace the PF motor (MOTOR, RELEASE, ASSY). Replace the main board (BOARD ASSY., MAIN).
- Code: 1223
- Description: Encoder test error
Some abnormalities were found in the encoder test result. - Troubleshooting Guides: Check the PF scale (SCALE, PF) for any dirt, and clean it if any dirt is observed. Check the PF encoder (BOARD ASSY., ENCODER, PF) for incorrect attachment, scratch, dirt, and fix any abnormality. Replace the PF encoder (BOARD ASSY., ENCODER, PF).
- Code: 1224
- Description: Out of sync.
The positioning error detected by the PF encoder fell outside the specified limits. - Troubleshooting Guides: Check that the PF timing belt is properly attached. Check the PF timing belt’s tension. Correct it if not proper. Replace the PF motor (MOTOR, RELEASE, ASSY).
- Code: 1225
- Description: Positioning time-out
The PF roller cannot be rotated to the specified point. - Troubleshooting Guides: Check that the PF timing belt is properly attached. Check the PF timing belt’s tension. Correct it if not proper. Replace the PF motor (MOTOR, RELEASE, ASSY).
- Code: 1226
- Description: Integral term overload
An abnormal load is applied to the PF motor. - Troubleshooting Guides: Check all the parts that are driven by the PF motor for any abnormal load, and fix any abnormality. Replace the PF motor (MOTOR, RELEASE, ASSY).
- Code: 131B
- Description: Head driver (transmission gate) temp. error
The temperature of the head driver has reached the upper limit. The main board is broken. - Troubleshooting Guides: Check the head FFC for connection status. Reconnect the FFC correctly. Replace the print head. Replace the main board (BOARD ASSY., MAIN).
- Code: 1400
- Description: Pressure motor drive timeover
The target pressure cannot be achieved after the Pressure motor has driven for a predetermined time period (40 seconds). The home position of the Pressure pump cannot be detected because the ridges of the accordion unit are adhered to each other, or the Pressure pump home sensor is broken. - Troubleshooting Guides: Check junction of the ink cartridge and the ink cartridge holder, and remove any obstruction between them if any. Replace the ink cartridge. Replace the pressure pump (PURESSURE, PUMP, ASSY). Replace the pressure pump (PURESSURE, PUMP, ASSY). Replace the main board (BOARD ASSY., MAIN).
- Code: 1401
- Description: Air leaks
The Pressure pump has air leaks. - Troubleshooting Guides: Check that the pressure tube is properly connected. Reconnect the tube correctly if not. Replace the pressure pump (PURESSURE, PUMP, ASSY).
- Code: 1403
- Description: Pressure reducing error
The pressure cannot be reduced. - Troubleshooting Guides: Replace the pressure pump (PURESSURE, PUMP, ASSY).
- Code: 1404
- Description: Pump movement cycle over error
The Pressure pump performed its movement cycle a predetermined number of times (60 cycles), but the pressure does not reach the specified level due to a malfunction of the pump, sensor or motor. Because of air leaks, the specified pressure cannot be obtained. Air is leaking through a gap between the ink cartridge and the ink cartridge holder due to an obstruction between them. - Troubleshooting Guides: Replace the pressure pump (PURESSURE, PUMP, ASSY). Replace the ink cartridge. Check junction of the ink cartridge and the ink cartridge holder, and remove any obstruction between them if any.
- Code: 1410
- Description: Drive time monitor time-out (PUMP)
The Pump motor run away out of control. - Troubleshooting Guides: Turn the printer power On and Off. Replace the main board (BOARD ASSY., MAIN).
- Code: 1425
- Description: CSIC communication time-out
The printer cannot read/write data from/into the CSIC of the ink cartridge or the maintenance cartridge. - Troubleshooting Guides: Check the connection between the CSIC and the main board and fix any abnormality. Replace the ink cartridge or the maintenance cartridge. Replace the main board (BOARD ASSY., MAIN).
- Code: 142D
- Description: Pump cap unit life error
The pump counter has reached its upper limit. - Troubleshooting Guides: Replace the Pump Cap Unit (PUMP, CAP, ASSY), and reset the counter using the Adjustment Program.
- Code: 1430
- Description: Holder ink pad error
The ink cartridge installation/removal counter has reached the specified limit. - Troubleshooting Guides: Replace the ink pad in the holder (POROUS PAD,TRAY,INK EJECT) and reset the counter using the Adjustment Program.
- Code: 1431
- Description: Ink selector error
The number of drives of the Ink Selector has reached the specified limit. - Troubleshooting Guides: Replace the Ink Selector (INK, SYSTEM, ASSY.) and reset the counter using the Adjustment Program.
- Code: 1432
- Description: Ink selector drive timeover
Changing the ink path by the Ink Selector cannot be completed during a predetermined time period due to a malfunction of the Ink Selector (its sensor or motor). - Troubleshooting Guides: Replace the Ink Selector (INK, SYSTEM, ASSY.) and reset the counter using the Adjustment Program.
- Code: 1434
- Description: Ink cover unlock error
The cartridge cover cannot open due to an obstruction on the top of it. The ink cover open sensor is broken and cannot detect an open/ close status of the cover. The ink cover solenoid is broken and cannot unlock the cover. - Troubleshooting Guides: Remove any obstruction on the cover. Replace the ink cover Open sensor. Replace the ink cover solenoid.
- Code: 1501
- Description: Release phase detection error
The release roller position sensor cannot detect the actuator after the release motor has driven a predetermined number of steps. - Troubleshooting Guides: Replace the release motor (MOTOR, RELEASE, ASSY). Replace the release roller position sensor (Release Sensor).
- Code: 1502
- Description: Drive time monitor time-out
The condition to stop the release motor are not satisfied when the release motor has driven for a predetermined time period. - Troubleshooting Guides: Replace the release roller position sensor (Release Sensor). Replace the release motor (MOTOR, RELEASE, ASSY).
- Code: 150C
- Description: PF phase detection error
The APG sensor cannot detect the origin point when the APG motor has driven for a predetermined time period. - Troubleshooting Guides: Replace the APG motor (MOTOR, ASSY, APG). Replace the APG sensor.
- Code: 1511
- Description: Drive time monitor time-out (APG)
The APG motor run away out of control. - Troubleshooting Guides: Turn the printer power On and Off. Replace the main board (BOARD ASSY., MAIN).
- Code: 1520
- Description: Drive time monitor time-out (CR)
The CR motor run away out of control. - Troubleshooting Guides: Turn the printer power On and Off. Replace the main board (BOARD ASSY., MAIN).
- Code: 1531
- Description: ASF phase detection error
A status detected by the ASF sensor does not change when the ASF motor has driven for a predetermined time period. - Troubleshooting Guides: Replace the ASF motor (MOTOR, ASSY, ASF). Replace the ASF sensor.
- Code: 1535
- Description: Pressure pump home detection error
The home position of the Pressure pump cannot be detected at power-on because the ridges of the accordion unit are adhered to each other, or the Pressure pump home sensor is broken. - Troubleshooting Guides: Replace the Pressure Pump (PURESSURE, PUMP, ASSY). Replace the main board (BOARD ASSY., MAIN).
- Code: 1550
- Description: Borderless print ink pad error
The counter for the waste ink used at the bleed-off margins for borderless printing has reached its upper limit. - Troubleshooting Guides: Replace the ink pad for borderless print (POROUS PAD, INK WASTE BOX, RIGHT/LEFT) and reset the counter using the Adjustment Program.
Solve Epson Stylus Pro 3800C Error codes
- Code: 1600
- Description: Paper width sensor obstruction error
A foreign substance on the platen was detected at power-on. - Troubleshooting Guides: Remove any dirt or foreign substances from the plate. Replace the PW sensor (BOARD ASSY., DETECTOR, PW;B). Replace the CR motor (MOTOR, ASSY, CR).
- Code: 1601
- Description: Paper width sensor malfunction
The PW sensor is broken. - Troubleshooting Guides: Replace the PW sensor (BOARD ASSY., DETECTOR, PW;B).
- Code: 1A23
- Description: Invalid RTC data
The various absolute time data stored in the NVRAM is abnormal. - Troubleshooting Guides: Reset the RTC using the Adjustment Program and set the correct date and time.
- Code: 1A26
- Description: RTC communication time-out
The RTC circuit on the main board is malfunctioning. - Troubleshooting Guides: 1. Turn the power Off and remove the lithium battery. 2. After a several seconds, reattach the battery and turn the power back On. 3. If the printer recovers from the error, Reset the RTC using the Adjustment Program and set the correct date and time
- Code: 1A37
- Description: Thermistor sensor error
The head FFC is not correctly connected. The head thermistor detected the head temperature fell outside the specified range. The head thermistor is broken. - Troubleshooting Guides: Check the head FFC, and reconnect it correctly. Replace the print head.
- Code: 1A38
- Description: Transistor ambient temp. error
The transistor is broken. The thermistor detected a temperature outside the specified range. - Troubleshooting Guides: Replace the main board (BOARD ASSY., MAIN).
- Code: 1A40
- Description: IC22 error
The destination setting is wrong. - Troubleshooting Guides: Correct the destination setting.
- Code: 2000
- Description: NVRAM error
An NVRAM erase or write error has occurred. - Troubleshooting Guides: Replace the main board (BOARD ASSY., MAIN).
- Code: 2002
- Description: SDRAM error
An SDRAM read/write error has occurred. - Troubleshooting Guides: Replace the main board (BOARD ASSY., MAIN).
- Code: 2003
- Description: FLASH BOOT SUM CHECK error
Failed to install the firmware. The FlashROM is broken. - Troubleshooting Guides: Reinstall the firmware. Replace the main board (BOARD ASSY., MAIN). Replace the main board (BOARD ASSY., MAIN).
- Code: 2009
- Description: FLASH SUM CHECK error
Failed to install the firmware. The FlashROM is broken. - Troubleshooting Guides: Reinstall the firmware. Replace the main board (BOARD ASSY., MAIN).
- Code: 200A
- Description: Firmware loading error
The SDRAM is broken. - Troubleshooting Guides: Replace the main board (BOARD ASSY., MAIN).
- Code: 200B
- Description: Insufficient internal memory
There is something wrong with the firmware. - Troubleshooting Guides: Install a normal firmware.
- Code: 3000
- Description: AC power line shut-off
The AC power was shut off due to a power failure, unplugged, power supply board failure, or main board failure. - Troubleshooting Guides: Check the power cable (from the power outlet to the socket on the printer) for poor connection or breaks. Replace the power supply board (BOARD ASSY., POWER SUPPLY). Replace the main board (BOARD ASSY., MAIN).
- Code: DXXX
- Description: Error code for debugging
The main board is broken. There is something wrong with the firmware. - Troubleshooting Guides: Replace the main board (BOARD ASSY., MAIN).
- Code: FXXX
- Description: CPU-related error
The main board is broken. There is something wrong with the firmware. - Troubleshooting Guides: Replace the main board (BOARD ASSY., MAIN). Install a normal firmware.
– Get more error code list with quick guide to fix printer product, click here
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