Epson Stylus Pro 10000CF list error codes with quick guides
– Compatible Printer model: Epson Stylus Pro 10000CF
– Epson Stylus Pro 10000CF Error Codes with quick guides:
- Code: 00,010,015
- Display: SERVICE CALL 00,010,015: INK SURFACE SENSOR (K) OVERFLOW
- Description: Surface of a liquid sensor defective or I/C valve solenoid defective it is (on condition).
- Troubleshooting Guides: • I/C valve solenoid exchange • C362DRV board exchange • Surface of a liquid sensor exchanger
- Code: 00,010,016
- Display: SERVICE CALL 00,010,016: INK SURFACE SENSOR (C) OVERFLOW
- Description: Surface of a liquid sensor defective or I/C valve solenoid defective it is (on condition).
- Troubleshooting Guides: • I/C valve solenoid exchange • C362DRV board exchange • Surface of a liquid sensor exchanger
- Code: 00,010,017
- Display: SERVICE CALL 00,010,017: INK SURFACE SENSOR (M) OVERFLOW
- Description: Surface of a liquid sensor defective or I/C valve solenoid defective it is (on condition).
- Troubleshooting Guides: • I/C valve solenoid exchange • C362DRV board exchange • Surface of a liquid sensor exchanger
- Code: 00,010,018
- Display: SERVICE CALL 00,010,018: INK SURFACE SENSOR (LC) OVERFLOW
- Description: Surface of a liquid sensor defective or I/C valve solenoid defective it is (on condition).
- Troubleshooting Guides: • I/C valve solenoid exchange • C362DRV board exchange • Surface of a liquid sensor exchanger
- Code: 00,010,019
- Display: SERVICE CALL 00,010,019: INK SURFACE SENSOR (LM) OVERFLOW
- Description: Surface of a liquid sensor defective or I/C valve solenoid defective it is (on condition).
- Troubleshooting Guides: • I/C valve solenoid exchange • C362DRV board exchange • Surface of a liquid sensor exchanger
- Code: 00000100
- Display: SERVICE CALL 00000100:Waste ink tank full
- Description: The waste ink pads are completely full, causing a fatal error. The printer stops printing.
- Troubleshooting Guides: It is similar as ‘Maintenance call 0100’.
- Code: 00000101
- Display: SERVICE CALL 00000101: CR motor life (Even Ink tube life)
- Description: The carriage drive system reached the life.
- Troubleshooting Guides: The following confirmation and also part exchange and CR motor initialization • Whether there is not ink leakage from the ink supply tube and also coupling department, is confirmed. • It confirms whether there are not dirt and abrasion in the slowing-down gear that was attached to the CR timing belt, PF roller axis. • The CR timing belt tension confirms whether or not it is normal. • Exchange the CR motor and ink tube. After the above part are exchanged, ‘CR motor Initialization’ of maintenance mode 2 is run.
- Code: 00000102
- Display: SERVICE CALL 00000102 :Waste ink box on the right side full
- Description: It is ’00,000,100’ and time in the detailed that displayed it to the LCD panel and be not fatal error.
- Troubleshooting Guides: Not necessary (‘Waste ink Initialization’ of maintenance mode 2 is run.)
- Code: 00000103
- Display: SERVICE CALL 00000103 : Waste ink box on the left side full
- Description: It is ’00,000,100’ and time in the detailed that displayed it to the LCD panel and be not fatal error.
- Troubleshooting Guides: Not necessary (‘Waste ink Initialization’ of maintenance mode 2 is run.)
- Code: 00010000
- Display: SERVICE CALL 00010000: PF ENCODER CHECK ERROR
- Description: PF motor encoder check error The PF motor makes small revolutions clockwise and counter-clockwise. When it turns, the printer checks the rotary encoder (inside the motor) output signals to make sure the motor is turning at the correct speed/distance. If the encoder sends an incorrect signal, an error occurs.
- Troubleshooting Guides: Make sure there is nothing blocking the grid rollers. If that does not solve the problem, check the PF motor encoder connection. If there still is a problem, carry out the tension adjustment or phenol-formaldehyde motor exchange of the phenol-formaldehyde timing belt. If there is not a problem, carry out the following items. • Confirming whether the dirt and dust are not adhering to the PF loop scale and PF encoder. • The cable connector joint of the PF encoder and C362DRV board (CN8) are confirmed. • The PF timing belt tension confirmation/adjustment. In the case that there is not abnormality with above checking I gradually exchange the next part. • PF encoder • PF timing belt • PF loop scale • PF encoder extension cable • C362DRV board
- Code: 00010001
- Display: SERVICE CALL 00010001: PF MOTOR STEP-OUT
- Description: PF motor out of step – the length of the PF motor internal encoder’s pulse is too long or too short compared to the regular pulse.
- Troubleshooting Guides: Make sure there is nothing blocking the grid rollers. If that does not solve the problem, check the PF motor encoder connection. If there still is a problem, try the following. • PF timing belt exchange • PF motor exchange • PF motor extension cable exchange • C362DRV board exchange.
- Code: 00010002
- Display: SERVICE CALL 00010002: PF MOTOR OVER CURRENT
- Description: PF motor overcurrent – Feedback from the PF motor (IC35) driver’s 10-pin output (sensor signal) indicates that the PF motor’s current is irregular.
- Troubleshooting Guides: • The coil resistance value (6.7Ohm) the measurement of the PF motor. • PF motor extension cable exchange. • C362DRV board exchange.
- Code: 00010003
- Display: SERVICE CALL 00010003: PF MOTOR IN POSITION TIME OUT
- Description: When be it locateds stable at the time of halt processing with the PF motor control, (the in position time) the position control inside period did not improve.
- Troubleshooting Guides: • PF motor exchange • PF encoder exchange • PF timing belt exchange • C362DRV board exchange
- Code: 00010004
- Display: SERVICE CALL 00010004: CR ENCODER CHECKING ERROR
- Description: CR motor encoder check error The CR motor makes small revolutions clockwise and counter-clockwise.When it turns, the printer checks the encoder output signals to make sure the motor is turning at the correct speed/distance. If the encoder doesn’t send the correct signal or output data, an error occurs.
- Troubleshooting Guides: It confirms whether there is not abnormal load etc. at the time of carriage migration and be abnormal no and do the checking of the CR encoder, in the case that the error is not canceled. In the case that there is abnormality : Carry out the tension of the steel belt adjustment or CR motor exchange. In the case that there is not abnormality : Confirm whether there are not dirt and damage in the CR encoder. The cable connector joint to the CR encoder and head Assy board CN15 are confirmed. Encoder pulse detection for T fence (scale 180a) of it comes off/whether or not there is not the contact with a CR encoder • Confirmation of the dirt/paper powder/damage of the confirmation T fence (scale 180a) the top • CR encoder exchange • CR motor exchange • C362DRV board exchange
- Code: 00010005
- Display: SERVICE CALL 00010005: CR MOTOR STEP-OUT
- Description: The rotational speed of the CR motor abnormal. (it is long/short period at the time of prescription ).
- Troubleshooting Guides: It confirms whether there is not abnormal load etc. at the time of carriage migration and be abnormal no and do the checking of the CR encoder, in the case that the error is not canceled. In the case that there is abnormality: • Encoder pulse detection for T fence (scale 180a) of it comes off/whether or not there is not the contact with a CR encoder • Tension adjustment of the confirmation steel belt • Confirmation of the dirt / paper powder / damage of the T fence (scale 180a) the top • CR encoder exchange • CR motor exchange • C362DRV board exchange
- Code: 00010006
- Display: SERVICE CALL 00010006: CR MOTOR OVER CURRENT
- Description: CR motor overcurrent – Feedback from the CR motor (IC33) driver’s 10-pin output (Sense signal) indicates that the CR motor’s current is irregular.
- Troubleshooting Guides: • He resistance value (5.56 ) the measurement of the n CR motor. In the case that the CR motor exchange motor coil is short condition if there is abnormality exchange.C362DRV board exchange even the C362DRV board • C362DRV board exchange
- Code: 00010007
- Display: SERVICE CALL 00010007: CR MOTOR IN POSITION TIME OUT
- Description: When be it locateds stable at the time of halt processing with the CR motor control, (the in position time) the position control inside period did not improve.
- Troubleshooting Guides: • Tension adjustment of the n steel belt • CR encoder exchange • CR motor exchange • C362DRV board exchange.
- Code: 00010008
- Display: SERVICE CALL 00010008: SERVO INTERRUPTION WATCH DOG TIME OUT ERROR
- Description: System abnormal
- Troubleshooting Guides: • C362DRV board exchange • C362MAIN board exchange
- Code: 00010009
- Display: SERVICE CALL 00010009: SYSTEM INTERRUPTION WATCH DOG TIME OUT ERROR
- Description: System abnormal
- Troubleshooting Guides: • C362DRV board exchange • C362MAIN board exchange
- Code: 0001000A
- Display: SERVICE CALL 0001000A: CR HOME POSITION DETECTION ERROR
- Description: The carriage (CR_) HP detection sensor is abnormal.
- Troubleshooting Guides: • Cleaning of the CR_HP detection sensor • Whether or not CR_HP detection sensor cable is jointed to the C362DRV board (CN43) confirmation CR_HP detection sensor exchange • CR_HP sensor exchange • C362DRV board exchange
- Code: 0001000C
- Display: SERVICE CALL 0001000C: HEAD SLIDE HOME POSITION DETECTION ERROR
- Description: Head SLID starting point sensor failure
- Troubleshooting Guides: It confirms whether the detection actuation such as the adhesion, dirt of ink are prevented in the sensor surface and be abnormal no and check the SLID starting point sensor, in the case that the error is not canceled. In the case that there is abnormality: • Cleaning of the SLID starting point detection sensor • Head SLID starting point detection sensor cable be confirmation whether or not it is jointed to the C362DRV board (CN52). • Head SLID starting point detection sensor exchange • C362DRV board exchangeg
- Code: 0001000D
- Display: SERVICE CALL 0001000D: COVER OPEN SENSOR ERROR (00)
- Description: COVER OPEN SENSOR ERROR (00)
- Troubleshooting Guides: The sensor attachment location of the 2 pieces of right and left are confirmed. In the case that the error is not canceled in spite of proper location the cover opening detection sensor is checked. In the case that there is abnormality: • It confirms whether n cover sensor cable is jointed to the C362DRV board (CN4/ 5). • Cover sensor exchange • C362DRV board exchange
- Code: 0001000E
- Display: SERVICE CALL 0001000E: COVER OPEN SENSOR ERROR (01)
- Description: COVER OPEN SENSOR ERROR (01)
- Troubleshooting Guides: The sensor attachment location of the 2 pieces of right and left are confirmed. In the case that the error is not canceled in spite of proper location the cover opening detection sensor is checked. In the case that there is abnormality: • It confirms whether n cover sensor cable is jointed to the C362DRV board (CN4/ 5). • Cover sensor exchange • C362DRV board exchange
- Code: 0001000F
- Display: SERVICE CALL 0001000F: CRMOTOR OVER HEAT (PWMOUTPUT MALFUNCTION)
- Description: Load continues to be linked to the CR motor/PWM output abnormal
- Troubleshooting Guides: • It confirms whether there are not a damage and dirt in the run on cursor, CR subordinate movement pulley, CR rail of n head Assy. • Steel belt tension confirmation/adjustment • CR motor exchange • C362DRV board exchange
- Code: 00010010
- Display: SERVICE CALL 00010010: PF MOTOR OVER HEAT (PWM OUTPUT MALFUNCTION)
- Description: Load continues to be linked to the PF motor/PWM output abnormal
- Troubleshooting Guides: • PF timing belt tension confirmation/adjustment • PF roller and PF roller subordinate movement. • PF timing belt exchange • PF motor exchange • C362DRV board exchange
- Code: 00010012
- Display: SERVICE CALL 00010012: CAP HOME POSITION ERROR
- Description: Starting point detection error or cap starting point sensor defective treatment by cap motor step-out
- Troubleshooting Guides: • Cable splicing confirmation between the cap starting point sensor and CSCI board • Cleaning of the cap starting point sensor • Cleaning unit exchange
- Code: 00010013
- Display: SERVICE CALL 00010013: SUPPLY SYSTEM (INK PUMP) HOME POSITION ERROR
- Description: It is defective the starting point detection error or supply system starting point sensor by the motor step-out of ink pump Assy.
- Troubleshooting Guides: • Supply system motor exchange • Supply system starting point sensor exchange • C362DRV board exchange
- Code: 00010014
- Display: SERVICE CALL 00010014: PRESSURE DEFECTIVE ERROR
- Description: It is defective the pressure detection error or pressure sensor by supply system motor step-out.
- Troubleshooting Guides: • Regulator valve solenoid exchange • Supply system motor exchange • Sensor exchange • C362DRV board exchange
- Code: 0001001A
- Display: OVERFLOW SERVICE CALL 0001001A: INK SURFACE SENSOR (Y) OVERFLOW
- Description: Surface of a liquid sensor defective or I/C valve solenoid defective it is (on condition).
- Troubleshooting Guides: • I/C valve solenoid exchange • C362DRV board exchange • Surface of a liquid sensor exchanger
- Code: 0001001B
- Display: SERVICE CALL 0001001B: HEAD DRIVER (TG) TEMPERATURE ERROR
- Description: Head failure or head cable splicing defective/breaking of wire
- Troubleshooting Guides: • Head cable joint • Head Assy exchange
- Code: 0001001C
- Display: SERVICE CALL 0001001C: SUCTION FAN HOME POSITION ERROR
- Description: Starting point detection error or shutter starting point sensor defective o treatment by shutter motor step-out.
- Troubleshooting Guides: • Adsorption fan shutter motor exchange • C362DRV board exchange • Shutter starting point sensor exchange
- Code: 0001001D
- Display: SERVICE CALL 0001001D: CR SERVO PARAMETER ERROR
- Description: Load continues to be linked to the CR motor. /CR motor defective.
- Troubleshooting Guides: • Do the same correspondence as service call 00010004.
- Code: 0001001E
- Display: SERVICE CALL 0001001E: PF SERVO PARAMETER ERROR
- Description: Load continues to be linked to the PF motor. / PF motor defective
- Troubleshooting Guides: • Do the same correspondence as service call 00010000.
- Code: 00010020
- Display: SERVICE CALL 00010020: CSIC READ INFORMATION ERROR
- Description: The information of CSIC (the ink cartridge) is not correct.
- Troubleshooting Guides: • Ink cartridge is installed/ exchange
- Code: 00010021
- Display: SERVICE CALL 00010021: STARTER CARTRIDGE ERROR
- Description: When it is neutral ink seed I led it. The CSIC information of liquid crystal ink cartridge is not correct.
- Troubleshooting Guides: • Ink cartridge is installed / exchange
- Code: 00010022
- Display: SERVICE CALL 00010022: INK TYPE ERROR
- Description: It is the binding other than dye/pigment. ‘Without being related to binding’ CSIC detection: off it is to’ ‘ink seed neutral.
- Troubleshooting Guides: • Correct ink cartridge is fixed. The ink seed is bound with the maintenance mode while the lever is canceled.
- Code: 00020000
- Display: SERVICE CALL:00020000 (NVRAM ERROR)
- Description: Abnormal detection in a corresponding element
- Troubleshooting Guides: • Staying the error code that occurred n it confirms whether the error reclosing same the power supply occurs once again. In the case that there is reproducibility I exchange the C362DRV board.
- Code: 00020001
- Display: SERVICE CALL: 00020001 (INTERNALSUM ERROR)
- Description: Abnormal detection in a corresponding element
- Troubleshooting Guides: • Staying the error code that occurred n it confirms whether the error reclosing same the power supply occurs once again. In the case that there is reproducibility I exchange the C362DRV board.
- Code: 00020002
- Display: SERVICE CALL: 00020002 (SDRAM ERROR)
- Description: Abnormal detection in a corresponding element
- Troubleshooting Guides: • Staying the error code that occurred n it confirms whether the error reclosing same the power supply occurs once again. In the case that there is reproducibility I exchange the C362DRV board.
- Code: 00020003
- Display: SERVICE CALL:00020003 (FLASH MEMORY SUM ERROR)
- Description: Abnormal detection in a corresponding element
- Troubleshooting Guides: • Staying the error code that occurred n it confirms whether the error reclosing same the power supply occurs once again. In the case that there is reproducibility I exchange the C362DRV board.
- Code: 00020004
- Display: SERVICE CALL 00020004: ASIC INJUSTICE VERSION ERROR
- Description: The ASIC version on the C362DRV board is not correct.
- Troubleshooting Guides: • C362DRV board exchange
- Code: 00020005
- Display: SERVICE CALL 00020005: FIRMWARE ASIC MISMATCHING
- Description: ASIC and firmware on the C362DRV board are not corresponding.
- Troubleshooting Guides: • Exchange the C362DRV board, whether or not n correct firmware is installed.
Solve Epson Stylus Pro 10000CF Error codes
- Code: 00020006
- Display: SERVICE CALL 00020006: FIRMWARE BSIC MISMATCHING
- Description: ASIC and firmware on the C362DRV board are not corresponding.
- Troubleshooting Guides: • Exchange the C362DRV board, whether or not n correct firmware is installed.
- Code: 0002000B
- Display: SERVICE CALL 0002000B: MEMORY INSUFFICIENT ERROR
- Description: Faulty of the program
- Troubleshooting Guides: • Program retouch necessary
- Code: 0002000C
- Display: SERVICE CALL 0002000C: REVIEW ERROR
- Description: The Dip-SWbinding on the C362DRV board is not in accord with a program version.
- Troubleshooting Guides: • Dip-SWbinding modification or correct program are installed.
- Code: 00030015
- Display: SERVICE CALL 00030015: INK SUPPLY DEFECTIVE (K)
- Description: Even if Isupply it ink the surface of a liquid sensor does not become full. It does not become defective (on I/C valve solenoid) or the surface of a liquid sensor defective
- Troubleshooting Guides: • I/C valve solenoid exchange • C362DRV board exchange • Surface of a liquid sensor exchange
- Code: 00030016
- Display: SERVICE CALL 00030016: INK SUPPLY DEFECTIVE (C)
- Description: Even if Isupply it ink the surface of a liquid sensor does not become full. It does not become defective (on I/C valve solenoid) or the surface of a liquid sensor defective
- Troubleshooting Guides: • I/C valve solenoid exchange • C362DRV board exchange • Surface of a liquid sensor exchange
- Code: 00030017
- Display: SERVICE CALL 00030017: INK SUPPLY DEFECTIVE (M)
- Description: Even if Isupply it ink the surface of a liquid sensor does not become full. It does not become defective (on I/C valve solenoid) or the surface of a liquid sensor defective
- Troubleshooting Guides: • I/C valve solenoid exchange • C362DRV board exchange • Surface of a liquid sensor exchange
- Code: 00030018
- Display: SERVICE CALL 00030018: INK SUPPLY DEFECTIVE (LC)
- Description: Even if Isupply it ink the surface of a liquid sensor does not become full. It does not become defective (on I/C valve solenoid) or the surface of a liquid sensor defective
- Troubleshooting Guides: • I/C valve solenoid exchange • C362DRV board exchange • Surface of a liquid sensor exchange
- Code: 00030019
- Display: SERVICE CALL 00030019: INK SUPPLY DEFECTIVE (LM)
- Description: Even if Isupply it ink the surface of a liquid sensor does not become full. It does not become defective (on I/C valve solenoid) or the surface of a liquid sensor defective
- Troubleshooting Guides: • I/C valve solenoid exchange • C362DRV board exchange • Surface of a liquid sensor exchange
- Code: 0003001A
- Display: SERVICE CALL 0003001A: INK SUPPLY DEFECTIVE (Y)
- Description: Even if Isupply it ink the surface of a liquid sensor does not become full. It does not become defective (on I/C valve solenoid) or the surface of a liquid sensor defective
- Troubleshooting Guides: • I/C valve solenoid exchange • C362DRV board exchange • Surface of a liquid sensor exchange
- Code: 0003001B
- Display: SERVICE CALL 0003001B:GAP ADJUSTMENT RANGE ERROR
- Description: It is the adjustment value that is not able to adjust it to a hard target.
- Troubleshooting Guides: • Gap (Bi-D, Uni-D) adjustment is done over again.
- Code: 0003XXXX
- Display: SERVICE CALL 0003XXXX: THE PROGRAM ERROR
- Description: The error (the program error) that is not anticipating it.
- Troubleshooting Guides: • Program retouch
- Code: 0100
- Display: MAINTENANCE CALL 0100
- Description: The waste ink pads are almost full, causing a warning error. The printer can continue printing, but this messages overrides status messages such as Ready or Printing
- Troubleshooting Guides: Replace the following parts and reset the counters as described below: Waste Ink Pads, Dot missing detector, Cleaning unit. After the above part are exchanged, ‘Waste ink Initialization’ of maintenance mode 2 is run. NOTE: As for the above 3 parts the supply is possible as a regular part kit ‘Maintenance Kit Stylus Pro 10000/10000CF (No TBD)’.
- Code: 0101
- Display: MAINTENANCE CALL 0101
- Description: The CR motor reached the life.
- Troubleshooting Guides: Replace the following parts: CR motor, Ink tube. After the above part are exchanged, ‘CR motor Initialization’ of maintenance mode 2 is run.
- Code: 0102
- Display: MAINTENANCE CALL 0102
- Description: There are dot missing on the print head. The next cause is conceivable. • The defectiveness of the print head. • Failure of the dot missing detector. • Offset value adjustment of the dot missing detector defective.
- Troubleshooting Guides: Carry out the head nozzle checking in reference to 5.3.4.4.In the case that there are dot missing, the print head exchange.There are not dot missing, refer to 5.3.4.5 clause and carry out the offset adjustment. Exchanging the dot missing detector in the case that it does not release it even if it does the above correspondence,and carry out dot missing offset adjustment.
- Code: 0103
- Display: MAINTENANCE CALL 0103
- Description: The lithium battery on the C362DRV board reached the life. (Usually about 8 years the life)
- Troubleshooting Guides: Replace the lithium battery (BAT1).
- Code: 100000E0
- Display: SERVICE CALL 100000E0 : CPU ADDRESS ERROR
- Description: Faulty of board defective or program
- Troubleshooting Guides: • It confirms whether stand once again and raise the n power supply and reproduce. In the case that it reproduces it is C362MAIN or C362DRV board exchange.
- Code: 10000100
- Display: SERVICE CALL 10000100 : CPU ADDRESS ERROR
- Description: Faulty of board defective or program
- Troubleshooting Guides: • It confirms whether stand once again and raise the n power supply and reproduce. In the case that it reproduces it is C362MAIN or C362DRV board exchange.
- Code: 10000180
- Display: SERVICE CALL 10000180 : CPU RESERVATION INSTRUCTION CODE EXCEPTION ERROR
- Description: Faulty of board defective or program
- Troubleshooting Guides: • It confirms whether stand once again and raise the n power supply and reproduce. In the case that it reproduces it is C362MAIN or C362DRV board exchange.
- Code: 100001A0
- Display: SERVICE CALL 100001A0 : CPU SLOT UNFAIR COMMAND EXCEPTION ERROR
- Description: Faulty of board defective or program
- Troubleshooting Guides: • It confirms whether stand once again and raise the n power supply and reproduce. In the case that it reproduces it is C362MAIN or C362DRV board exchange.
- Code: 100005C0
- Display: SERVICE CALL 100005C0 : CPU DMA ADDRESS ERROR
- Description: Faulty of board defective or program
- Troubleshooting Guides: • It confirms whether stand once again and raise the n power supply and reproduce. In the case that it reproduces it is C362MAIN or C362DRV board exchange.
- Code: 10000XXX
- Display: SERVICE CALL 10000XXX : CPU ERROR
- Description: Faulty of board defective or program
- Troubleshooting Guides: • It confirms whether stand once again and raise the n power supply and reproduce. In the case that it reproduces it is C362MAIN or C362DRV board exchange.
- Code: D0090000
- Display: SERVICE CALL D0090000: CSIC READ-WRITE ERROR
- Description: It failed to the read-write of CSIC (the ink cartridge.)
- Troubleshooting Guides: • Ink cartridge exchange • C362DRV board exchangeidge.
- Code: D0110013
- Display: SERVICE CALL D0110013: MODULAR COMMUNICATION ERROR
- Description: Communication error between C362MAIN/C362DRV and also P3 board
- Troubleshooting Guides: • Connector joint confirmation between the n board • Gradually exchange the n board
- Code: D0XXXXXX
- Display: SERVICE CALL D0XXXXXX: THE PROGRAM ERROR
- Description: The error (the program error) that is not anticipating it.
- Troubleshooting Guides: • Program retouch
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