Epson SL-D700 list error codes with quick guides

Epson SL-D700 list error codes with quick guides

– Compatible Printer model: Epson SL-D700
– Epson SL-D700 Error Codes with quick guides:

• Code: 0001
• Description: NMI occurred
• Causes: Board is damaged.
• Troubleshooting Guides: Replace the Main Board with a new one.

• Code: 1000
• Description: LVS setting error
• Causes: PW Sensor cannot detect the threshold value for the paper presence.
• Troubleshooting Guides: • Check if paper remains on the platen.
  • Check if the PW Sensor is broken.
  • Remove the paper.
  • Error reoccurs • Replace the CR Unit with a new one. • Replace the Main Board with a new one.

• Code: 1001
• Description: IF adjustment error
• Causes: IF adjustment for the PW Sensor cannot be performed.
• Troubleshooting Guides: • Check if paper is fed normally.
  • Check if the PW Sensor is broken.
  • Eject the paper.
  • Error reoccurs • Replace the CR Unit with a new one. • Replace the Main Board with a new one.

• Code: 1002
• Description: Firmware update error
• Causes: • The firmware update file is broken.
  • The firmware update file is falsified.
• Troubleshooting Guides: • Re-install the Printer Driver.
  • Re-install the Service Program.

• Code: 1003
• Description: CUT Speed lowered error
• Causes: The speed of the Cutter Unit drops lower than the threshold value.
  • Foreign objects exist in the path.
  • Deformation of the Cutter Unit.
  • Motor failure
• Troubleshooting Guides: • Check if there is some foreign material on the roll.
  • Check if the Cutter Unit is not distorted.
  • Take away the foreign objects on the roll.
  • Error reoccurs • Replace the Cutter Unit with a new one.

• Code: 1004
• Description: 5V controller FAN lock error
• Causes: Cooling Fan (+5V) is not rotating.
• Troubleshooting Guides: 1. Check the connection between the Cooling Fan (+5V) and Main Board (CN26).
  2. Check if the Cooling Fan (+5V) is not distorted.
  1. Connect the Cooling Fan (+5V) again.
  2. Replace the Cooling Fan (+5V) with a new one.

• Code: 1005
• Description: 24V controller FAN lock error
• Causes: Cooling Fan (+24V) is not rotating.
• Troubleshooting Guides: 1. Check the connection between the Cooling Fan (+24V) and Main Board (CN24).
  2. Check if the Cooling Fan (+24V) is not distorted.
  1. Connect the Cooling Fan (+24V) again.
  2. Replace the Cooling Fan (+24V) with a new one.

• Code: 1102
• Description: Tube maintenance error
  The maintenance counter of the Ink Supply Tube exceeds the threshold value. (CR Unit drive path count exceeds the specified value (21 million passes).)
• Causes:
• Troubleshooting Guides: Replace the Printer with a new one.

• Code: 1125
• Description: CR HP detection error
• Causes: The CR Unit cannot track the Home position to set the CR origin.
  • False origin detection due to paper jam or the like
  • Misreading of CR Scale
  • CR Lock failure
• Troubleshooting Guides: 1. Check if the paper is jammed.
  2. Check if the CR Scale is read out properly. • Check if the CR Scale is damaged or contaminated.
  3. Check if the CR Lock functions normally.
  1. Re-install the CR Unit.
  2. Clean the CR Scale with ethanol.
  3. Replace the CR Scale with a new one.
  4. Replace the Capping Unit with a new one.

• Code: 1126
• Description: CR lock set error
  CR lock set release error
• Causes: Capping Unit operation in abnormal.
  • Motor failure
  • Cable is damaged.
  • Board is damaged.
  • Capping Unit failure
• Troubleshooting Guides: 1. Check the connection between the Capping Unit and Main Board (CN203).
  2. Unlock the CR Lock and check if the CR Lock functions normally.
  1. Replace the Capping Unit with a new one.
  2. Replace the Main Board with a new one.

• Code: 1127
• Description: Overcurrent error
• Causes: The electric current flowing in the CR Unit exceeds the expected amount.
  • Irregular load due to paper jam.
  • Motor Lock
  • Motor driver failure
  • Encoder sensor failure
• Troubleshooting Guides: Check if there are any foreign objects in the path of the CR Unit.
  • Remove the foreign objects in the path if any.
  • Error reoccurs • Replace the CR Motor with a new one. • Replace the Main Board with a new one. • Replace the CR Unit with a new one.

• Code: 1138
• Description: CR Motor over current error
• Causes: 1. Connection failure of the CR Motor or the CR encoder sensor.
  2. Detects accumulatively more than the specified number of times that the electric current which flows when driving the CR Motor is irregularly large. • Irregular load • Sensor failure
• Troubleshooting Guides: 1. Check the connection between the CR encoder sensor and Main Board (CN100).
  2. Check the connection between the CR Motor and Main Board (CN200).
  1. Replace the CR Unit with a new one.
  2. Replace the CR Motor with a new one.
  3. Replace the Printer with a new one.

• Code: 1139
• Description: Oscillation error
• Causes: The direction of the electric current flowing in the CR Motor repeats reversing in the set frequency.
  • Motor driver failure
  • Encoder sensor failure
  • Motor failure
• Troubleshooting Guides: • Check if there are any foreign objects (such as a clip) that may cause a short circuit around the motor driver on the Main Board.
  • Check if the CR encoder sensor is broken.
  • Remove the foreign objects on the board if any.
  • Error reoccurs • Replace the Main Board with a new one. • Replace the CR Unit with a new one. • Replace the CR Motor with a new one.

• Code: 113A
• Description: CR Motor overload error
• Causes: The electric current flowing when driving the CR Motor is irregularly large.
  • FFC of the sensor was failure
  • CR Motor cable is damaged.
  • Irregular load
  • Encoder sensor failure
  • Motor failure
• Troubleshooting Guides: 1. Check if the CR Unit is installed correctly.
  2. Check if there are any foreign objects on the drive section of the CR Unit.
  3. Check the connection between the CR encoder sensor and Main Board (CN100).
  4. Check the connection between the CR Motor and Main Board (CN200).
  5. Carry out “Motor Measurement Adjustment” to check if the CR Motor functions normally.
  1. Reinstall the CR Unit.
  2. Replace the CR Unit with a new one.
  3. Replace the CR Motor with a new one.

• Code: 113B
• Description: CR Motor over speed error
• Causes: Detects that it is being driven at an irregularly faster speed than the specified value just before stopping.
  • Irregular load
  • Sensor failure
  • Motor driver failure
• Troubleshooting Guides: 1. Replace the CR Unit with a new one.
  2. Replace the Main Board with a new one.

• Code: 113C
• Description: CR Motor reversing error
• Causes: Detects accumulatively more than the specified number of times that it is being driven in the opposite direction to the specified driving direction.
  • The polarity of sensor FFC is opposite.
  • The polarity of CR Motor cable is opposite.
  • Slipping of the teeth of CR Timing Belt.
  • CR encoder sensor failure
• Troubleshooting Guides: 1. Check the connection between the CR encoder sensor and Main Board (CN100).
  2. Check the connection between the CR Motor and Main Board (CN200).
  3. Check if the tension of the CR Timing Belt is proper.
  1. Adjust the tension of the CR Timing Belt.
  2. Replace the CR Unit with a new one.

• Code: 113D
• Description: CR Motor driving timeout error
• Causes: Detects that the driving period is irregularly long.
  • Irregular load
  • The firmware has a defect.
• Troubleshooting Guides: Replace the Main Board with a new one.

• Code: 113E
• Description: CR Motor velocity deviation error
• Causes: Detects accumulatively more than the specified number of times that it is being driven in the opposite direction to the specified driving direction.
  • Irregular load
  • CR encoder sensor failure
  • CR Motor failure
  • CR Motor driver failure
• Troubleshooting Guides: 1. Carry out “Motor Measurement Adjustment” to check if the CR Motor functions normally.
  1. Replace the CR Unit with a new one.
  2. Replace the CR Motor with a new one.
  3. Replace the Main Board with a new one.

• Code: 113F
• Description: CR Motor lock error
• Causes: Detects that it is being driven at an irregularly slower speed than the specified value.
  • FFC of the CR encoder sensor is damaged.
  • CR Motor cable is damaged.
  • Irregular load
  • CR encoder sensor failure
  • CR Motor failure
• Troubleshooting Guides: 1. Check the connection between the CR encoder sensor and Main Board (CN100).
  2. Check the connection between the CR Motor and Main Board (CN200).
  3. Carry out “Motor Measurement Adjustment” to check if the CR Motor functions normally.
  1. Replace the CR Unit with a new one.
  2. Replace the CR Motor with a new one.

• Code: 1229
• Description: Oscillation error
• Causes: The direction of the electric current flowing in the PF Motor repeats reversing in the set frequency.
  • Motor driver failure
  • Encoder sensor failure
  • Motor failure
• Troubleshooting Guides: • Check if there are any foreign objects (such as a clip) that may cause a short circuit around the motor driver on the Main Board.
  • Check if the PF encoder sensor is broken.
  • Remove the foreign objects on the board if any.
  • Error reoccurs • Replace the Main Board with a new one. • Replace the PF Encoder Sensor with a new one. • Replace the PF Motor with a new one.

• Code: 122A
• Description: PF Motor overload error
• Causes: The electric current flowing when driving the motor is irregularly large.
  • FFC of the PF Encoder Sensor is damaged.
  • PF Motor cable is damaged.
  • Irregular load
  • PF Encoder Sensor failure
  • PF Motor failure
• Troubleshooting Guides: 1. Check the connection between the PF Encoder Sensor and Main Board (CN110).
  2. Check the connection between the PF Motor and Main Board (CN204).
  3. Carry out “Motor Measurement Adjustment” to check if the PF Motor functions normally.
  1. Replace the PF Encoder Sensor with a new one.
  2. Replace the PF Motor with a new one.
  3. Replace the Printer with a new one.

• Code: 122B
• Description: PF Motor over speed error
• Causes: Detects that it is being driven at an irregularly faster speed than the specified value just before stopping.
  • Irregular load
  • PF Encoder Sensor failure
  • Motor driver failure
• Troubleshooting Guides: 1. Replace the PF Encoder Sensor with a new one.
  2. Replace the Main Board with a new one.

• Code: 122C
• Description: PF Motor reversing error
• Causes: Detects accumulatively more than the specified number of times that it is being driven in the opposite direction to the specified driving direction.
  • The polarity of PF Encoder Sensor FFC is opposite.
  • The polarity of PF Motor cable is opposite.
  • Slipping of the teeth of PF Timing Belt.
  • PF Encoder Sensor failure
• Troubleshooting Guides: 1. Check the connection between the PF Encoder Sensor and Main Board (CN110).
  2. Check the connection between the PF Motor and Main Board (CN204).
  3. Check if the tension of the PF Timing Belt is proper.
  1. Adjust the tension of the PF Timing Belt.
  2. Replace the PF Encoder Sensor with a new one.

• Code: 122D
• Description: PF Motor driving time-out error
• Causes: Detects that the driving period is irregularly long.
  • Irregular load
  • The firmware has a defect.
• Troubleshooting Guides: Replace the Main Board with a new one.

• Code: 122E
• Description: PF Motor velocity deviation error
• Causes: Detects, when accelerating/decelerating the motor, that it is being driven at an irregularly faster speed than the specified value.
  • Irregular load
  • PF Encoder Sensor failure
  • Motor failure
  • Motor driver failure
• Troubleshooting Guides: 1. Carry out “Motor Measurement Adjustment” to check if the PF Motor functions normally.
  1. Replace the PF Encoder Sensor with a new one.
  2. Replace the PF Motor with a new one.
  3. Replace the Main Board with a new one.

• Code: 122F
• Description: PF Motor lock error
• Causes: 1. The PF Motor or the PF Encoder Sensor is not connected correctly.
  2. Detects that it is being driven at an irregularly slower speed than the specified value. • Irregular load • PF Encoder Sensor failure • Motor failure
• Troubleshooting Guides: 1. Check the connection between the PF Encoder Sensor and Main Board (CN110).
  2. Check the connection between the PF Motor and Main Board (CN204).
  3. Carry out “Motor Measurement Adjustment” to check if the PF Motor functions normally.
  1. Replace the PF Encoder Sensor with a new one.
  2. Replace the PF Motor with a new one.

• Code: 131B
• Description: Head driver (transmission gate) overheat error
• Causes: The temperature of the Head driver rises, and reaches the specified level.
• Troubleshooting Guides: 1. Turn the power off and then on again to check if the printer recovers from the error.
  2. Check the connection of the Head FFC. • Any slant connection or a similar abnormality?
  1. Replace the Head FFC with a new one.
  2. Replace the Print Head with a new one.

• Code: 1412
• Description: IS Motor life error
• Causes: The number of pump operation counter of the Capping Unit reached the specified upper limit.
• Troubleshooting Guides: Operating life of the printer

• Code: 1432
• Description: Passage Pump life error
• Causes: Operations of the diaphragm in the Ink Cartridge Holder exceeded the specified value.
• Troubleshooting Guides: Operating life of the printer

• Code: 143D
• Description: Driving time-out error
• Causes: Detects that the driving period of the Capping Unit is irregularly long.
  • Irregular load
  • The firmware has a defect.
• Troubleshooting Guides: • Check if any foreign objects are stuck in the capping motor.
  • Check if something is caught at the motor.
  • Error reoccurs • Replace the Main Board with a new one. • Replace the Capping Unit with a new one.

• Code: 150C
• Description: PG origin detection error
• Causes: 1. Connection failure of the APG position sensor.
  2. When PG is being adjusted, the APG position sensor cannot detect its origin. • APG position sensor failure • APG Motor failure
  3. UR Unit is not moved to the PG adjustment position. • FFC connection failure
• Troubleshooting Guides: 1. Check the connection between the APG position sensor and Main Board (CN118).
  2. Check the attachment status of Head FFC, tubes, and clamps.
  Replace the APG Unit with a new one.

• Code: 1521
• Description: Roll lock paper detection error
• Causes: 1. Connection failure of the roll lock sensor.
  2. Roll lock operation cannot be detected.
  • Roll lock sensor failure
  • Roll paper feed motor failure
• Troubleshooting Guides: 1. Check the connection between the roll lock sensor and Main Board (CN112).
  2. Carry out “Sensor Check” to check if the roll lock sensor functions normally.
  Replace the Roll with a new one.

• Code: 1522
• Description: Roll paper feed detection error
• Causes: 1. Connection failure of the roll paper feed sensor.
  2. Roll lock operation cannot be detected.
  • Roll paper feed sensor failure
  • Roll paper feed motor failure
• Troubleshooting Guides: 1. Check the connection between the roll paper feed sensor and Main Board (CN112).
  2. Carry out “Sensor Check” to check if the roll paper feed sensor functions normally.
  Replace the Roll with a new one.

• Code: 1525
• Description: Roll motor slacking error
• Causes: Slack Sensor cannot detect a slack when slacking the roll paper during PF cooperative normal rotation.
  • Slack Sensor Unit failure
  • Sensor failure
  • Sensor cable is damaged.
  • Main Board failure
• Troubleshooting Guides: 1. Check the connection between the Slack Sensor and Main Board (CN202).
  2. Carry out “Sensor Check” to check if the Slack sensor functions normally.
  1. Replace the Slack Sensor Unit with a new one.
  2. Replace the Main Board with a new one.

• Code: 1529
• Description: Oscillation error
• Causes: The direction of the electric current flowing in the Roll Motor repeats reversing in the set frequency.
  • Motor driver failure
  • Encoder failure
  • Motor failure
• Troubleshooting Guides: • Check if there are any foreign objects (such as a clip) that cause a short circuit around the motor driver on the board.
  • Check if the Roll motor Encoder is broken.
  • Remove the foreign objects on the board if any.
  • Error reoccurs • Replace the Main Board with a new one. • Replace the Roll motor with a new one.

• Code: 152A
• Description: Roll motor overload error
• Causes: The electric current flowing when driving the motor is irregularly large.
  • Motor cable failure
  • Irregular load
  • Encoder failure
  • Motor failure
• Troubleshooting Guides: 1. Check the connection between the Roll motor and Main Board (CN116, CN206).
  • Take away the foreign objects.
  • Error reoccurs • Replace the Main Board with a new one. • Replace the Roll motor with a new one.

• Code: 152B
• Description: Roll motor over speed error
• Causes: Detects that it is being driven at an irregularly faster speed than the specified value just before stopping.
  • Irregular load
  • Encoder failure
  • Motor driver failure
• Troubleshooting Guides: • Take away the foreign objects.
  • Error reoccurs • Replace the Main Board with a new one. • Replace the Roll motor with a new one.

• Code: 152C
• Description: Roll motor reversing error
• Causes: Detects accumulatively more than the specified number of times that it is being driven in the opposite direction to the specified driving direction
  • The polarity of Roll motor cable is opposite.
  • Encoder failure
• Troubleshooting Guides: 1. Check the connection between the Roll motor and Main Board (CN116, CN206).
  • Take away the foreign objects.
  • Error reoccurs • Replace the Main Board with a new one. • Replace the Roll motor with a new one.

• Code: 152D
• Description: Roll motor driving time-out error
• Causes: Detects that the driving period is irregularly long.
  • Irregular load
  • The firmware has a defect.
• Troubleshooting Guides: • Take away the foreign objects.
  • Error reoccurs • Replace the Main Board with a new one. • Replace the Roll motor with a new one.

• Code: 152E
• Description: Roll motor velocity deviation error
• Causes: Detects, when accelerating/decelerating the motor, that it is being driven at an irregularly faster speed than the specified value.
  • Irregular load
  • Encoder failure
  • Motor failure
  • Motor driver failure
• Troubleshooting Guides: • Take away the foreign objects.
  • Error reoccurs • Replace the Main Board with a new one. • Replace the Roll motor with a new one.

• Code: 152F
• Description: Roll motor lock error
• Causes: 1. Connection failure of the Roll motor.
  2. Detects that it is being driven at an irregularly slower speed than the specified value.
  • Irregular load
  • Encoder failure
  • Motor failure
• Troubleshooting Guides: 1. Check the connection between the Roll motor and Main Board (CN116, CN206).
  • Take away the foreign objects.
  • Error reoccurs • Replace the Main Board with a new one. • Replace the Roll motor with a new one.

• Code: 1540
• Description: The home position of the cutter is not detected
• Causes: The home position of the cutter home sensor is not detected.
  • Operation failure due to paper jam.
  • Sensor failure
  • Motor failure
• Troubleshooting Guides: 1. Check if the paper is jammed around the Cutter Unit.
  2. Check the connection between the Cutter Unit and Main Board (CN117, CN207).
  3. Carry out “Sensor Check” to check if the cutter home sensor functions normally.
  • Take away the foreign objects.
  • Error reoccurs • Replace the Main Board with a new one. • Replace the Cutter Unit with a new one.

Solve Epson SL-D700 Error codes

• Code: 1541
• Description: Cutter return error
• Causes: The Cutter cannot return to its home position.
  • Slipping of the teeth of the Cutter Timing Belt.
  • Sensor failure
• Troubleshooting Guides: 1. Check if the tension of the Cutter Timing Belt is proper.
  2. Carry out “Sensor Check” to check if the cutter home sensor functions normally.
  • Take away the foreign objects.
  • Error reoccurs • Replace the Main Board with a new one. • Replace the Cutter Unit with a new one.

• Code: 1542
• Description: Oscillation error
• Causes: The direction of the electric current flowing in the Cutter motor repeats reversing in the set frequency.
  • Motor driver failure
  • Encoder failure
  • Motor failure
• Troubleshooting Guides: • Check if there are any foreign objects (such as a clip) that may cause a short circuit around the motor driver on the Main Board.
  • Check if the Cutter motor / encoder is in a normal state.
  • Take away the foreign objects.
  • Error reoccurs • Replace the Main Board with a new one. • Replace the Cutter Unit with a new one.

• Code: 1549
• Description: Cutter motor disconnection error
• Causes: The direction of the electric current flowing in the Cutter motor repeats reversing in the set frequency.
  • Motor driver failure
  • Encoder failure
  • Motor failure
• Troubleshooting Guides: 1. Check the connection between the Cutter Unit and Main Board (CN117, CN207).
  • Take away the foreign objects.
  • Error reoccurs • Replace the Main Board with a new one. • Replace the Cutter Unit with a new one.

• Code: 154A
• Description: Cutter motor overload error
• Causes: The direction of the electric current flowing in the Cutter motor repeats reversing in the set frequency.
  • Motor driver failure
  • Encoder failure
  • Motor failure
• Troubleshooting Guides: 1. Check the connection between the cutter home sensor and Main Board (CN117).
  2. Check if there is an abnormal load on the Cutter Unit.
  3. Check the connection between the Cutter motor and Main Board (CN207).
  4. Carry out “Sensor Check” to check if the cutter home sensor functions normally.
  • Take away the foreign objects.
  • Error reoccurs • Replace the Main Board with a new one. • Replace the Cutter Unit with a new one.

• Code: 154B
• Description: Cutter motor over speed error
• Causes: The direction of the electric current flowing in the Cutter motor repeats reversing in the set frequency.
  • Motor driver failure
  • Encoder failure
  • Motor failure
• Troubleshooting Guides: 1. Check if the tension of the Cutter Timing Belt is proper.
  • Take away the foreign objects.
  • Error reoccurs • Replace the Main Board with a new one. • Replace the Cutter Unit with a new one.

• Code: 154C
• Description: Cutter motor reversing error
• Causes: The direction of the electric current flowing in the Cutter motor repeats reversing in the set frequency.
  • Motor driver failure
  • Encoder failure
  • Motor failure
• Troubleshooting Guides: 1. Check the connection between the cutter motor and Main Board (CN207).
  • Take away the foreign objects.
  • Error reoccurs • Replace the Main Board with a new one. • Replace the Cutter Unit with a new one.

• Code: 154D
• Description: Cutter motor driving time-out error
• Causes: The direction of the electric current flowing in the Cutter motor repeats reversing in the set frequency.
  • Motor driver failure
  • Encoder failure
  • Motor failure
• Troubleshooting Guides: • Take away the foreign objects.
  • Error reoccurs • Replace the Main Board with a new one. • Replace the Cutter Unit with a new one.

• Code: 154E
• Description: Cutter motor velocity deviation error
• Causes: The direction of the electric current flowing in the Cutter motor repeats reversing in the set frequency. • Motor driver failure • Encoder failure • Motor failure
• Troubleshooting Guides: 1. Check if the tension of the Cutter Timing Belt is proper.
  • Take away the foreign objects.
  • Error reoccurs • Replace the Main Board with a new one. • Replace the Cutter Unit with a new one.

• Code: 154F
• Description: Cutter motor lock error
• Causes: The direction of the electric current flowing in the Cutter motor repeats reversing in the set frequency.
  • Motor driver failure
  • Encoder failure
  • Motor failure
• Troubleshooting Guides: 1. Check the connection between the cutter motor and Main Board (CN207).
  • Take away the foreign objects.
  • Error reoccurs • Replace the Main Board with a new one. • Replace the Cutter Unit with a new one.

• Code: 1552
• Description: Decompression pump maintenance error
• Causes: The direction of the electric current flowing in the Decompression pump motor repeats reversing in the set frequency.
  • Motor driver failure
  • Encoder failure
  • Motor failure
• Troubleshooting Guides: • Take away the foreign objects.
  • Error reoccurs • Replace the Main Board with a new one. • Replace the Decompression Pump Unit with a new one.

• Code: 1559
• Description: Oscillation error
• Causes: The direction of the electric current flowing in the Decompression pump motor repeats reversing in the set frequency.
  • Motor driver failure
  • Encoder failure
  • Motor failure
• Troubleshooting Guides: • Check if there are any foreign objects (such as a clip) that may cause a short circuit around the motor driver on the board.
  • Check if the Decompression pump motor/encoder is in a normal state
  • Take away the foreign objects.
  • Error reoccurs • Replace the Main Board with a new one. • Replace the Decompression Pump Unit with a new one.

• Code: 155A
• Description: Decompression pump motor overload error
• Causes: The electric current flowing when driving the motor is irregularly large.
  • Decompression Pump Unit cable is damaged.
  • Irregular load
  • Decompression Pump Unit encoder failure
  • Decompression Pump Unit failure
• Troubleshooting Guides: 1. Check the connection between the Decompression Pump Unit and Main Board (CN115, CN202).
  Replace the Decompression Pump Unit with a new one.

• Code: 155B
• Description: Decompression pump motor over speed error
• Causes: Detects that it is being driven at an irregularly faster speed than the specified value just before stopping.
  • Irregular load
  • Encoder failure
  • Motor driver failure
• Troubleshooting Guides: 1. Replace the Decompression Pump Unit with a new one.
  2. Replace the Main Board with a new one.

• Code: 155C
• Description: Decompression pump motor reversing error
• Causes: Detects accumulatively more than the specified number of times that it is being driven in the opposite direction to the specified driving direction.
  • The polarity of Decompression pump motor cable is opposite.
  • Encoder failure
• Troubleshooting Guides: 1. Check the connection between the Decompression Pump Unit and Main Board (CN115, CN202).
  Replace the Decompression Pump Unit with a new one.

• Code: 155D
• Description: Decompression pump motor driving time-out error
• Causes: Detects that the driving period is irregularly long.
  • Irregular load
  • The firmware has a defect.
• Troubleshooting Guides: Replace the Main Board with a new one.

• Code: 155E
• Description: Decompression pump motor velocity deviation error
• Causes: Detects, when accelerating/decelerating the motor, that it is being driven at an irregularly faster speed than the specified value.
  • Irregular load
  • Encoder failure
  • Motor failure
  • Motor driver failure
• Troubleshooting Guides: 1. Replace the Decompression Pump Unit with a new one.
  2. Replace the Main Board with a new one.

• Code: 155F
• Description: Decompression pump motor lock error
• Causes: 1. Connection failure of the Decompression pump motor.
  2. Detects that it is being driven at an irregularly slower speed than the specified value.
  • Irregular load
  • Encoder failure
  • Motor failure
• Troubleshooting Guides: 1. Check the connection between the Decompression Pump Unit and Main Board (CN115, CN202).
  Replace the Decompression Pump Unit with a new one.

• Code: 1801
• Description: AID communication error
• Causes: An error occurs during AID communication check.
  • Connection failure of the AID Board.
  • AID Board failure
• Troubleshooting Guides: 1. Turn the power off and then on again to check if the printer recovers from the error.
  2. Check the connection between the AID Unit (CN1) and Main Board (CN101).
  3. Carry out “AID Inspection” to check if the AID Unit functions normally.
  Replace the AID Unit with a new one.

• Code: 1930
• Description: Heater thermistor open error
• Causes: The heater thermistor becomes open.
  • Connection failure
  • Defective parts
• Troubleshooting Guides: 1. Check the connection between the Heater thermistor and Heater Board (CN3).
  2. Check if the Heater thermistor is broken.
  Replace the Heater Unit with a new one.

• Code: 1931
• Description: Heater thermistor short error
• Causes: The heater thermistor becomes short-circuited.
  • Connection failure
  • Defective parts
• Troubleshooting Guides: 1. Check the connection between the Heater thermistor and Heater Board (CN3).
  2. Check if the Heater thermistor is broken.
  Replace the Heater Unit with a new one.

• Code: 1932
• Description: Heater abnormal high temperature error
• Causes: The Heater ON/OFF circuit is abnormal.
• Troubleshooting Guides: Turn the power off once and turn it back on to check if the printer recovers from the error. (Ignore it if the error does not occur again).
  Replace the Heater Board with a new one.

• Code: 1933
• Description: Heater abnormal low temperature error
• Causes: The temperature of the Heater Unit decreases abnormally during operation.
  • Thermistor installation failure
  • Harness failure
  • Thermostat has worked (breaking).
  • Heater Unit failure
  • Board failure (including blowout of the fuse)
• Troubleshooting Guides: 1. Turn the power off once and turn it back on to check if the printer recovers from the error. (Ignore it if the error does not occur again)
  2. Check the connection between the Heater Unit and Heater Board (CN2, CN3, CN4, CN7).
  3. Check if the fuse is blown out.
  1. Replace the Heater Unit with a new one.
  2. Replace the fuse of Heater Board with a new one.
  3. Replace the Heater Board with a new one.

• Code: 1934
• Description: Heater warming up low temperature error
• Causes: The Heater Unit cannot be warmed up within the specified time.
  • Thermistor installation failure
  • Heater Unit failure
  • Breaking or disconnection of the harness
  • Thermostat has worked (breaking).
  • Board failure
• Troubleshooting Guides: 1. Turn the power off once and turn it back on to check if the printer recovers from the error. (Ignore it if the error does not occur again)
  2. Check the connection between the Heater Unit and Heater Board (CN2, CN3, CN4, CN7).
  3. Check if the fuse is blown out.
  1. Replace the Heater Unit with a new one.
  2. Replace the fuse of Heater Board with a new one.
  3. Replace the Heater Board with a new one.

• Code: 1935
• Description: Heater AC error
• Causes: Cannot make AC detection of the Heater Unit.
  • Heater Unit failure
  • Breaking or disconnection of the harness
  • Board failure
• Troubleshooting Guides: 1. Turn the power off once and turn it back on to check if the printer recovers from the error. (Ignore it if the error does not occur again)
  2. Check the connection between the Heater Unit and Heater Board (CN2, CN3, CN4, CN7).
  3. Check if the fuse is blown out.
  1. Replace the Heater Unit with a new one.
  2. Replace the fuse of Heater Board with a new one.
  3. Replace the Heater Board with a new one.

• Code: 1936
• Description: Heater UART communication time out error
• Causes: No reply in the UART communication, no UART communication for a certain period.
  • Harness failure
  • Board failure
• Troubleshooting Guides: 1. Turn the power off once and turn it back on to check if the printer recovers from the error. (Ignore it if the error does not occur again)
  2. Check the connection between the Heater Board (CN8) and Heater Board (CN8).
  1. Replace the harness with a new one.
  2. Replace the Heater Board with a new one.
  3. Replace the Main Board with a new one.

• Code: 1937
• Description: UART communication error
• Causes: UART communication is failed.
  • Harness failure
  • Board failure
• Troubleshooting Guides: 1. Turn the power off once and turn it back on to check if the printer recovers from the error. (Ignore it if the error does not occur again)
  2. Check the connection between the Heater Board (CN8) and Heater Board (CN8).
  1. Replace the harness with a new one.
  2. Replace the Heater Board with a new one.
  3. Replace the Main Board with a new one.

• Code: 1939
• Description: Anti-condensation fan lock error (Home)
• Causes: The Anti-condensation fan (Home side) does not rotate. (due to connection failure or defective parts)
• Troubleshooting Guides: 1. Check the connection between the Anti-condensation fan (Home) and Heater Board (CN4).
  2. Check if the Anti-condensation fan (Home side) is broken.
  1. Connect the cable again.
  2. Replace the Heater Unit with a new one.

• Code: 1940
• Description: Anti-condensation fan lock error (Full)
• Causes: The Anti-condensation fan (Full side) does not rotate. (due to connection failure or defective parts)
• Troubleshooting Guides: 1. Check the connection between the Anti-condensation fan (Full) and Heater Board (CN7).
  2. Check if the Anti-condensation fan (Full side) is broken.

• Code: 1A37
• Description: Thermistor error
• Causes: 1. The Head FFC is not connected correctly.
  2. The thermistor detects a temperature out of the specification.
  3. Head thermistor failure
• Troubleshooting Guides: Check the connecting part of Head FFC if there is any loose or slant connection, or ripped terminals or the breaking of the FFC.
  1. Replace the Head FFC with a new one.
  2. Replace the Print Head with a new one.

• Code: 1A38
• Description: Transistor temperature error
• Causes: 1. Transistor failure
  2. The thermistor detects a temperature out of the specification.
• Troubleshooting Guides: Replace the Print Head with a new one.

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• Code: 1A39
• Description: Head error
• Causes: 1. Connection failure of the Head FFC.
  2. The head is damaged due to a slant connection FFC or the like.
  • The drive circuit in the Print Head is damaged.
  • The fuse of the Main Board has blown.
• Troubleshooting Guides: Check the connecting part of Head FFC if there is any loose or slant connection, or ripped terminals or the breaking of the FFC.
  1. Replace the Head FFC with a new one.
  2. Replace the Print Head with a new one.
  3. If the printer does not recover from the error after trying 1 and 2, replace the Main Board.

• Code: 1A41
• Description: Head rank ID input error
• Causes: The information of the Head rank ID is wrong.
• Troubleshooting Guides: Carry out “Head ID Check & Input” to check the current ID.
  Configure the Head rank ID again.

• Code: 1A50
• Description: I2C communication error (Between elements on ASIC and MAIN)
• Causes: The I2C communication error has occurred in the Main Board.
• Troubleshooting Guides: Replace the Main Board with a new one.

• Code: 1F80
• Description: VHV fuse blowout error (42V system)
• Causes: IES (Ink End Sensor) control error has occurred. • The fuse of the Main Board has blown.
• Troubleshooting Guides: Replace the Main Board with a new one.

• Code: 1F81
• Description: EPC_API failure
• Causes: The Main Board is broken.
• Troubleshooting Guides: Turn the power off once and turn it back on to check if the printer recovers from the error.
  Replace the Main Board with a new one.

• Code: 1F82
• Description: CSIC wrong destination error
• Causes: The destination is the default value or a destination not for this printer is set.
• Troubleshooting Guides: Replace the Main Board with a new one.

• Code: 1F83
• Description: ASIC COO error
• Causes: CRCM Board control error has occurred.
  • Failure of the FFC which connects the Main Board and CRCM board
  • CRCM Board failure
• Troubleshooting Guides: Check if the FFC is connected at a slant.
  1. Replace the FFC (CN400, CN401) between the Main Board and CRCM Board.
  2. Replace the Ink Cartridge Holder with a new one.
  3. Replace the Main Board with a new one.

• Code: 1F84
• Description: Data writing error 1
• Causes: Temporary error of the firmware or the Main Board. However, it may occur due to unexpected reasons such as external noises.
• Troubleshooting Guides: Turn the power off once and turn it back on to check if the printer recovers from the error. (Ignore it if the error does not occur again)
  1. Re-install the firmware.
  2. Replace the Main Board with a new one.

• Code: 1F85
• Description: Data writing error 2
• Causes: Temporary error of the firmware or the Main Board. However, it may occur due to unexpected reasons such as external noises.
• Troubleshooting Guides: Turn the power off once and turn it back on to check if the printer recovers from the error. (Ignore it if the error does not occur again)
  1. Re-install the firmware.
  2. Replace the Main Board with a new one.

• Code: 1F86
• Description: CSIC error
• Causes: CSIC control error has occurred.
  • Main Board failure
• Troubleshooting Guides: Replace the Main Board with a new one.

• Code: 1FB8
• Description: ASIC access error
• Causes: IES (Ink End Sensor) control error has occurred.
  • CRCM Board failure
  • Main Board failure
• Troubleshooting Guides: 1. Replace the Ink Cartridge Holder. (Check both right/left ones respectively)
  2. Replace the Main Board with a new one.

• Code: 1FB9
• Description: CSIC error (1)
• Causes: CSIC control error has occurred.
  • Main Board failure
• Troubleshooting Guides: Replace the Main Board with a new one.

• Code: 1FBE
• Description: CSIC error (2)
• Causes: CSIC control error has occurred.
  • CRCM Board failure
  • Main Board failure
• Troubleshooting Guides: 1. Replace the Ink Cartridge Holder. (Check both right/left ones respectively)
  2. Replace the Main Board with a new one.

• Code: 1FBF
• Description: CSIC error (3)
• Causes: CSIC control error has occurred.
  • CRCM Board failure
  • Main Board failure
• Troubleshooting Guides: 1. Replace the Ink Cartridge Holder. (Check both right/left ones respectively)
  2. Replace the Main Board with a new one.

• Code: 1FC0
• Description: CSIC error (4)
• Causes: Communication failure between the Cartridge Holder and Main Board.
  • Connection failure of the FFC.
  • CRCM Board failure
  • Main Board failure
• Troubleshooting Guides: • Check the connection between the Left Ink Cartridge Holder and the Main Board if there is any loose or slant connection, or ripped terminals or the breaking of the FFC (CN401).
  • Check the connection between the Right Ink Cartridge Holder and the Main Board if there is any loose or slant connection, or ripped terminals or the breaking of the FFC (CN400).
  1. Replace the FFC (CN400, CN401) between the Cartridge Holder and Main Board. (Check both right/left ones respectively.)
  2. Replace the Ink Cartridge Holder. (Check both right/left ones respectively)
  3. Replace the Main Board with a new one.

• Code: 1FC1
• Description: CSIC error (5)
• Causes: CSIC control error has occurred.
  • CRCM Board failure
  • Main Board failure
• Troubleshooting Guides: 1. Replace the Ink Cartridge Holder with a new one. (Check both right/left ones respectively)
  2. Replace the Main Board with a new one.

• Code: 1FC4, 1FC5
• Description: IES error
• Causes: IES control error has occurred.
  • The fuse of the Main Board has blown.
• Troubleshooting Guides: Replace the Main Board with a new one.

• Code: 1FC6 … 1FC9
• Description: IES error
• Causes: IES control error has occurred.
  • CRCM Board failure
  • Main Board failure
• Troubleshooting Guides: 1. Replace the Ink Cartridge Holder with a new one. (Check both right/left ones respectively)
  2. Replace the Main Board with a new one.

• Code: 2000
• Description: NVRAM error
• Causes: NVRAM erase or write error has occurred.
• Troubleshooting Guides: Replace the Main Board with a new one.

• Code: 2002
• Description: SDRAM error
• Causes: Any value cannot be input when accessing SDRAM to write the value.
• Troubleshooting Guides: Replace the Main Board with a new one.

• Code: 2003
• Description: FLASH BOOT SUM CHECK error
• Causes: 1. Installation of the firmware has been failed.
  2. The Flash ROM is damaged
• Troubleshooting Guides: 1. Re-install the firmware.
  2. Replace the Main Board with a new one.

• Code: 200A
• Description: F/W load error
• Causes: Reading/decompressing the firmware has been failed.
• Troubleshooting Guides: 1. Re-install the firmware.
  2. Replace the Main Board with a new one.

• Code: 200D
• Description: System interrupt watchdog time-out error
• Causes: A system failure such as CPU failure, defective cash or the like has occurred.
• Troubleshooting Guides: Replace the Main Board with a new one.

• Code: 3000
• Description: AC shut-off
• Causes: The AC power has been shut off due to a power failure, unplugged, Power Supply Board failure, or Main Board failure or the like.
• Troubleshooting Guides: Check if the Power cable is correctly connected.
  1. Replace the Power Supply Board with a new one.
  2. Replace the Main Board with a new one.

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