Epson AcuLaser C4000 list error codes with quick guides

Epson AcuLaser C4000 list error codes with quick guides

– Compatible Printer model: Epson AcuLaser C4000
– Epson AcuLaser C4000 Error Codes with quick guides:

• Code: 0017 … 0800
• Description: 0017 CPU error (Interrupt exception) 0088 CPU error (System call exception) 0089 CPU error (Break point exception) 0091 CPU error (Disabled floating-point exception) 0300 CPU error (Reserved (undefined) exception) 0301 CPU error (Machine check exception) 0302 CPU error (Data access exception) 0303 CPU error (Instruction access exception) 0304 CPU error (Alignment exception) 0305 CPU error (Program exception) 0306 CPU error (Trace exception) 0307 CPU error (Performance monitor exception) 0308 CPU error (System administration interrupt exception) 0309 CPU error (Temperature management interrupt exception) 0800 IPL error (Controller defective)
• Troubleshooting Guides: 1 Initial setting: • Remove all the optional units and modules related to the electrical system and bring the printer back to the standard status. • Check if all connectors are properly connected to the CONTROLLER PWB. • Reinsert the DIMM. Replace or reinstall the relevant part. Go to step 2. 2 Improving the CONTROLLER PWB Environment: • Update the program to the latest one in the DIMM.ÅB Replace or reinstall the relevant part. Go to step 3. 3 Replacing the CONTROLLER PWB and Performing Checks: Does the problem still occur after replacing the MCU PWB with a normal one? – Problem solved.

• Code: 0998, 0999
• Description: 0998 Engine communication error (Only when powering on) 0999 No Engine Flash ROM program data
• Troubleshooting Guides: 1 Turn off the power and turn on the power. Does the problem occur? Go to step 2. Problem solved, or if an error occurs again, go to step 2. 2 PWBA MCU & HVPS 1. Replace the PWBA MCU & HVPS with a new part. (Refer to Ch4-4.2.18.1) 2. Turn On the power. Does the problem still occur? Go to FIP-Noise . Problem solved

• Code: 100
• Description: ROS failure
• Troubleshooting Guides: 1 Harness Assy ROS continuity check 1. Disconnect the P/J151 connector from the ROS Assy. (Refer to Ch4-4.2.14.1) 2. Disconnect the P/J15 connector from the PWBA MCU & HVPS. (Refer to Ch4-4.2.18.1) 3. Check the continuity in all lines between J15 <=>J151. Is the continuity normal between J15 <=> P151? Go to step 2. Replace the Harness Assy SOS . 2 PHD Assy 1. Install the new PHD Assy. 2. Turn On the power. Does the problem still occur? Go to step 3. Problem solved. 3 LD 5V DC circuit continuity (1) 1. Disconnect the P/J140 connector from the PWBA MCU & HVPS . 2. Check the continuity between P15-6 <=> P140-1. Is there continuity between P15-6 <=> P140-1? Go to step 4. Replace the PWBA MCU & HVPS. (Refer to Ch4-4.2.18.1) 4 Harness Assy EEPROM , Harness Assy CRUM continuity Check the continuity for the following lines. J140-1 <=> P71-6/J71-1 <=> J710-6 J140-6 <=> P71-1/J71-6 <=> J710-1 Is there continuity in all lines? Go to step 5. Replace the harness with no continuity. 5 Power supply to 5V DC/24V DC 1. Remove the PHD Assy . 2. Measure the voltages at each terminal of the PWB Drive . P/J41-24 <=> P/J41-21/22 (5V DC) P/J41-17/18 <=> P/J41-19/20 (24V DC when interlock switch is on) Are the voltages between all terminals at the standard values? Go to step 6. Go to step 8. 6 Harness Assy DRV1 continuity 1. Disconnect the P/J41 connector from the PWB Drive . 2. Disconnect the P/J11 connector from the PWBA MCU & HVPS . 3. Check the continuity for the following lines. J41-17/18 <=> J11-24/23 J41-19/20 <=> J11-22/21 J41-24 <=> J11-17 J41-23 <=> J11-18 J41-21/22 <=> J11-20/19 Is there continuity in all lines? Go to step 7. Replace the Harness Assy DRV1 . 7 PWBA MCU & HVPS continuity 1. Disconnect the P/J15 and P/J140 connector from the PWBA MCU & HVPS. 2. Check the continuity for the following lines. P11-23/24 <=> P15-4 P11-17 <=> P15-7 <=> P140-6 P/J15-6 <=> P/J1401 Is there continuity in all circuits? Go to step 10. Replace the PWBA MCU & HVPS. (Refer to Ch4-4.2.18.1) 8 PWB Drive continuity 1. Disconnect the P/J60 and P/J61 connector from the PWB Drive. 2. Check the continuity for the following lines. P60-1 <=> P41-17/18 (Press the interlock switch) P61-8 <=> P41-24 Is there continuity in all circuits? Go to step 9. Replace the PWB Drive. (Refer to Ch4-4.2.18.5) 9 Harness Assy 24V , Harness Assy LVNC continuity 1. Disconnect the P/J163 and P/J165 connector from the LVPS . 2. Check the continuity for the following lines. J163-1 <=> J60-1 J165-1 <=> J61-8 Is there continuity in all lines? Go to FIP-DC . Replace the harness with no continuity.

• Code: 1002
• Description: Standard RAM error (When the standard size is not determined, etc.)
• Troubleshooting Guides: 1 Initial setting: • Remove all the optional units and modules related to the electrical system and bring the printer back to the standard status. • Check if all connectors are properly connected to the CONTROLLER PWB. Replace or reinstall the relevant part. Go to step 2. 2 Checking the SD-RAM: • Remove all SD-RAMs from the RAM slots and then reinsert them in the RAM slots. Be sure to insert the SD-RAMs one by one (S0 and S1) in order so that the SD-RAM error can be identified. Every time you insert an SD-RAM, follow the procedures below and repeat it for each one. 1. Turn the power off. 2. Add the SD-RAM. 3. Turn the power on. • Insert the SD-RAM in the socket until it is locked securely. NOTE: Since the SD-RAM has the right direction to insert, be sure to insert it in the correct direction. Replace or reinstall the relevant part. Problem solved.

• Code: 101
• Description: Fuser error
• Troubleshooting Guides: 1 Initial setting Do the following checks show a problem? • Fuser Assy installation Reinstall applicable parts. Go to step 2. 2 Fuser Assy and Harness Assy FSR2 connector check 1. Remove the Fuser Assy. (Refer to Ch4-4.2.12.1) 2. Check if there are any broken or bent terminals in the Fuser Assy and Harness Assy FSR2. Are any of the terminals in the Fuser Assy and Harness Assy FSR2 connectors bent or broken? Go to step 3. Replace the applicable parts. 3 Fuser Assy 1. Replace the Fuser Assy. (Refer to Ch4-4.2.12.1) 2. Turn On the power. Does the error still occur? Go to step 4. End of procedure 4 Harness Assy FSR 2 continuity 1. Remove the Fuser Assy. (Refer to Ch4-4.2.12.1) 2. Disconnect the P/J138 relay connector between the Harness Assy Front 1 and the Harness Assy FSR2. 3. Disconnect the P/J162 connector from the LVPS . 4. Check the continuity for the following lines. J232-A2 <=> P138-4 J232-A1 <=> P138-5 J232-3 <=> J162-2 J232-1 <=> J162-1 Is there continuity in all lines? Go to step 5. Replace the Harness Assy FSR2 . 5 Harness Assy Front 1 continuity 1. Disconnect the P/J13 connector from the PWBA MCU & HVPS . 2. Check the continuity6 Harness Assy LVNC continuity 1. Disconnect the P/J61 connector from the PWB Drive . 2. Disconnect the P/J165 connector from the LVPS . 3. Check the continuity between J61-4 <=> J165-5. Is there continuity between J61-4 <=> J165-5? Go to step 7. Replace the Harness Assy LVNC . 7 Harness Assy DRV 2 continuity 1. Disconnect the P/J12 connector from the PWBA MCU & HVPS. (Refer to Ch4-4.2.18.1) 2. Disconnect the P/J42 connector from the PWB Drive . 3. Check the continuity between J12-20 <=> J42-11. Is there continuity between J12-20 <=> J42-11? Go to step 8. Replace the Harness Assy DRV 2 . 8 PWB Drive continuity Check the continuity between P42-11 <=> P61-4 of the PWB Drive. Is there continuity between P42-11 <=> P61-4? Go to step 9. Replace the PWB Drive. (Refer to Ch4-4.2.18.5) 9 LVPS 1. Replace the LVPS with a new part. (Refer to Ch4-4.2.18.3) 2. Turn On the power. Does the problem still occur? Replace the PWBA MCU & HVPS. (Refer to Ch4-4.2.18.1) Problem solved. for the following lines. J138-5 <=> J13-17 J138-4 <=> J13-18 Is there continuity in all lines? Go to step 6. Replace the Harness Assy Front 1 .

• Code: 1010
• Description: Verify error
• Troubleshooting Guides: 1 Initial setting: • Remove all the optional units and modules related to the electrical system and bring the printer back to the standard status. • Check if all connectors are properly connected to the CONTROLLER PWB. • Reinsert the DIMM. Replace or reinstall the relevant part. Go to step 2. 2 Checking the DIMM: • After formatting the DIMM, load the control program to the DIMM. • Insert the DIMM in the socket P until it locks securely. NOTE: Since the DIMM has the right direction to insert, be sure to insert it in the correct direction. Replace or reinstall the relevant part. Problem solved.

• Code: 102
• Description: NV-RAM error
• Troubleshooting Guides: 1 Turn off the power and turn on the power. Does the problem occur? Go to step 2. Problem solved, or if an error occurs again, go to step 2. 2 PWBA MCU & HVPS 1. Replace the PWBA MCU & HVPS with a new part. (Refer to Ch4-4.2.18.1) 2. Turn On the power. Does the problem still occur? Go to FIP-Noise . Problem solved.

• Code: 1020, 1021
• Description: 1020 RAM error (Slot 0) 1021 RAM error (Slot 1)
• Troubleshooting Guides: 1 Initial setting: • Remove all the optional units and modules related to the electrical system and bring the printer back to the standard status. • Check if all connectors are properly connected to the CONTROLLER PWB. Replace or reinstall the relevant part. Go to step 2. 2 Checking the SD-RAM: • Remove all SD-RAMs from the RAM slots and then reinsert them in the RAM slots. Be sure to insert the SD-RAMs one by one (S0 and S1) in order so that the SD-RAM error can be identified. Every time you insert an SD-RAM, follow the procedures below and repeat it for each one. 1. Turn the power off. 2. Add the SD-RAM. 3. Turn the power on. • Insert the SD-RAM in the socket until it is locked securely. NOTE: Since the SD-RAM has the right direction to insert, be sure to insert it in the correct direction. Replace or reinstall the relevant part. Problem solved.

• Code: 103
• Description: CTD sensor error
• Troubleshooting Guides: 1 Initial setting Do the following checks show a problem? • Sensor Assy ADC installation Reinstall applicable parts. Go to step 2. 2 BTR Assy check 1. Replace the BTR Assy. (Refer to Ch4-4.2.12.2) 2. Turn On the power. Does an error occur even when a new BTR Assy is installed? Go to step 3. End of procedure 3 PHD Assy check 1. Replace the PHD Assy. 2. Turn On the power. Does an error occur even when a new PHD Assy is installed? Go to step 4. End of procedure 4 Harness Assy CTD continuity check 1. Remove the Sensor Assy ADC. (Refer to Ch4-4.2.9.2) 2. Disconnect the P/J1361 replay connector from the Harness Assy Front 1 and the Harness Assy CTD. 3. Check the continuity for the following lines. J136-1 <=> J1361-5 J136-2 <=> J1361-4 J136-3 <=> J1361-3 J136-4 <=> J1361-2 J136-5 <=> J1361-1 Is the continuity between J136 <=> J1361 normal? Go to step 5. Replace the Harness Assy CTD . 5 Harness Assy Front 1 continuity check 1. Remove the P/J13 connector from the PWBA MCU & HVPS. (Refer to Ch4-4.2.18.1) 2. Check the continuity for the following lines. J13-12 <=> P1361-5 J13-13 <=> P1361-4 J13-14 <=> P1361-3 J13-15 <=> P1361-2 J13-16 <=> P1361-1 Is the continuity between J13 <=> P1361 normal? Go to step 6. Replace the Harness Assy Front 1 . 6 Replace the Sensor Assy ADC (Refer to Ch4-4.2.9.2) 1. Replace the Sensor Assy ADC. (Refer to Ch4-4.2.9.2) 2. Turn On the power. Does the error still occur? Go to step 7. End of procedure 7 5V DC power supply 1. Disconnect the P/J41 connector from the PWB Drive . 2. Measure the voltage between P41-24 <=> P41-21/22. Is there 5V DC between P41-24 <=> P41-21/22? Go to step 8. Go to step 10. 8 Harness Assy DRV 1 continuity 1. Disconnect the P/J11 connector from the PWBA MCU & HVPS. (Refer to Ch4-4.2.18.1) 2. Check the continuity between J41-24 <=> J11-17. Is the continuity normal between J41-24 <=> J11-17 normal? Go to step 9. Replace the Harness Assy DRV 1 . 9 Sensor Assy ADC 1. Replace the Sensor Assy ADC. (Refer to Ch4-4.2.9.2) 2. Turn On the power. Does an error occur even when a new Sensor Assy ADC is installed? Replace the PWBA MCU & HVPS. (Refer to Ch4-4.2.18.1) End of procedure 10 PWB Drive continuity 1. Disconnect the P/J61 connector from the PWB Drive. 2. Measure the voltage between J61-8 <=> J61-7. Is there 5V DC between J61-8 <=> J61-7. Replace the PWB Drive. (Refer to Ch4-4.2.18.5) Go to step 11. 11 Harness Assy LVNC continuity 1. Disconnect the P/J165 connector from the LVPS . 2. Measure the voltage between P165-1 <=> P165-2. Is there 5V DC between P165-1 <=> P165-2. Replace the Harness Assy LVNC . Go to FIP-DC .

• Code: 104
• Description: Fan motor error
• Troubleshooting Guides: 1 Initial setting Do the following checks show a problem? • Fan Fuser installation • Fan Rear installation Reinstall applicable parts. Go to step 2. 2 Fan Rear Fail signal Measure the following voltages at the PWB Drive connector. P/J42-29 <=> P/J42-14/15 Is there 3.3V DC between P/J42-29 <=> P/J42-14/15? Go to step 3. Go to step 5. 3 Power supply to Fan Rear Measure the voltage between connectors P/J166-1 <=> P/J166-3 of the LVPS . Is the voltage 15V DC or 24V DC between P/J166-1 <=> P/J166-3? Go to step 4. Replace the LVPS. (Refer to Ch4-4.2.18.3) 4 Fan Rear 1. Replace the Fan Rear. (Refer to Ch4-4.2.18.2) 2. Turn On the power. Does the problem still occur? Replace the PWBA MCU & HVPS. Problem solved. 5 Fan Fuser Fail signal Measure the following voltages at the PWB Drive connector. P/J42-27 <=> P/J42-14/15 Is there 3.3V DC between P/J42-27 <=> P/J42-14/15? Go to step 6. Replace the PWBA MCU & HVPS. 6 Power supply to Fan Fuser Measure the following voltages at the PWB Drive connector. P/J50-7 <=> P/J50-9 Is there 24V DC between P/J50-7 <=> P/J50-9? Go to step 7. Replace the PWB Drive. (Refer to Ch4-4.2.18.5) 7 Fan Fuser 1. Replace the Fan Fuser. (Refer to Ch4-4.2.4.3) 2. Turn On the power. Does the problem still occur? Replace the PWBA MCU & HVPS. (Refer to Ch4-4.2.18.1) Problem solved.

• Code: 105
• Description: Low density error
• Troubleshooting Guides: 1 Initial setting Do the following checks show a problem? • BTR Assy installation • Sensor Assy ADC installation • PHD Assy installation • Remaining Toner Reinstall applicable parts. Go to step 2. 2 BTR Assy check 1. Replace the BTR Assy. (Refer to Ch4-4.2.12.2) 2. Turn On the power. Does an error occur even when a new BTR Assy is installed? Go to step 3. End of procedure 3 PHD Assy check 1. Replace the PHD Assy. 2. Turn On the power. Does an error occur even when a new PHD Assy is installed? Go to step 4. End of procedure 4 Harness Assy CTD connection check Check the P/J136 connector of the Harness Assy CTD and sensor Assy ADC . (Refer to Ch4-4.2.9.2) Is the Harness Assy CTD connected correctly to the Sensor Assy ADC? Go to step 5. Reinstall applicable parts. 5 Harness Assy CTD continuity check 1. Disconnect the P/J136 connector from the Sensor Assy ADC . 2. Disconnect the P/J1361 relay connector between the Harness Assy CTD and the Harness Assy Front 1 . 3. Check the continuity for the following lines. J136-1 <=> J1361-5 J136-2 <=> J1361-4 J136-3 <=> J1361-3 J136-4 <=> J1361-2 J136-5 <=> J1361-1 Is the continuity between J136 <=> J1361 normal? Go to step 6. Replace the Harness Assy CTD . 6 Harness Assy Front 1 continuity check 1. Disconnect the P/J13 connector from the PWBA MCU & HVPS. (Refer to Ch4-4.2.18.1) 2. Check the continuity for the following lines. P1361-1 <=> J13-16 P1361-2 <=> J13-15 P1361-3 <=> J13-14 P1361-4 <=> J13-13 P1361-5 <=> J13-12 Is the continuity between P1361 <=> J13 normal? Go to step 7. Replace the Harness Assy Front 1 . 7 5V DC power supply 1. Disconnect the P/J41 connector from the PWB Drive . 2. Measure the voltage between P41-24 <=> P41-21/22. Is there 5V DC between P41-24 <=> P41-21/22? Go to step 8. Go to step 10. 8 Harness Assy DRV 1 continuity 1. Disconnect the P/J11 connector from the PWBA MCU & HVPS. (Refer to Ch4-4.2.18.1) 2. Check the continuity between J41-24 <=> J11-17. Is the continuity normal between J41-24 <=> J11-17 normal? Go to step 9. Replace the Harness Assy DRV 1 . 9 Sensor Assy ADC 1. Replace the Sensor Assy ADC. (Refer to Ch4-4.2.9.2) 2. Turn On the power. Does an error occur even when a new Sensor Assy ADC is installed? Replace the PWBA MCU & HVPS. (Refer to Ch4-4.2.18.1) End of procedure 10 PWB Drive continuity 1. Disconnect the P/J61 connector from the PWB Drive. 2. Measure the voltage between J61-8 <=> J61-7. Is there 5V DC between J61-8 <=> J61-7. Replace the PWB Drive. (Refer to Ch4-4.2.18.5) Go to step 11. 11 Harness Assy LVNC continuity 1. Disconnect the P/J165 connector from the LVPS . 2. Measure the voltage between P165-1 <=> P165-2. Is there 5V DC between P165-1 <=> P165-2. Replace the Harness Assy LVNC . Go to FIP-DC .

• Code: 106
• Description: Firmware error
• Troubleshooting Guides: 1 Does the error occur even when the power is turned Off and back On? Go to step 2. See if the problem recurs; if it does, go to step 2. 2 Harness Assy EEPROM connection check Check the connection of the P/J144 connector of the PWB EEPROM . Is P/J144 correctly connected? Go to step 3. Connect P/J144 correctly. 3 3.3V DC power supply to PWB EEPROM 1. Disconnect the P/J144 connector from the PWB EEPROM. 2. Measure the voltage between J144-2 <=> J144-1. Is there 3.3V DC between J144-2 <=> J144-1? Go to step 7. Go to step 4. 4 3.3V DC power supply to PWB Drive 1. Disconnect the P/J61 connector from the PWB Drive. 2. Measure the voltage between J61-6 <=> J61-5. Is there 3.3V DC between J61-6 <=> J61-5? Go to step 5. Go to FIP-DC . 5 Harness Assy EEPROM connection 1. Remove the PWBA MCU & HVPS. (Refer to Ch4-4.2.18.1) 2. Check the connection of the P/J140 connector of the PWBA MCU & HVPS . Is P/J140 correctly connected? Go to step 6. Connect P/J140 correctly. 6 Harness Assy EEPROM continuity 1. Remove the PWBA MCU & HVPS. (Refer to Ch4-4.2.18.1) 2. Disconnect the P/J140 connector from the PWBA MCU & HVPS . 3. Check the continuity for the following lines. J140-9 <=> J144-2 J140-10 <=> J144-1 Is there continuity in all lines between J140 <=> J144? Replace the PWBA MCU & HVPS. (Refer to Ch4-4.2.18.1) Replace the Harness Assy EEPROM . 7 PWB EE8 Harness Assy EEPROM connection 1. Remove the PWBA MCU & HVPS. (Refer to Ch4-4.2.18.1) 2. Check the connection of the P/J140 connector of the PWBA MCU & HVPS . Is P/J140 correctly connected? Go to step 9. Connect P/J140 correctly. 9 Harness Assy EEPROM continuity 1. Remove the PWBA MCU & HVPS. (Refer to Ch4-4.2.18.1) 2. Disconnect the P/J140 connector from the PWBA MCU & HVPS . 3. Check the continuity for the following lines. J140-7 <=> J144-4 J140-8 <=> J144-3 Is there continuity in all lines between J140 <=> J144? Go to step 10. Replace the Harness Assy EEPROM . 10 PWBA MCU & HVPS 1. Replace the PWBA MCU & HVPS with a new part. (Refer to Ch4-4.2.18.1) 2. Turn On the power. Does the problem still occur? Go to FIP-Noise . Problem solved.PROM 1. Replace the PWB EEPROM. (Refer to Ch4-4.2.15.8) 2. Turn On the power. Does the error code still appear? Go to step 8. Problem solved.

• Code: 107
• Description: Environment sensor error
• Troubleshooting Guides: 1 Initial setting Do the following checks show a problem? • Sensor Hum Temp installation Reinstall applicable parts. Go to step 2. 2 Connector connections 1. Remove the Housing Assy Elec. (Refer to Ch4-4.2.13.1) 2. Check the connection of the P/J24 connector of the PWBA MCU & HVPS . 3. Remove the Cover Side L. (Refer to Ch4-4.2.4.14) 4. Check the connection of the P/J2361 relay connector between the Harness Assy TMPB and the Harness Assy TMPA . 5. Check the connection P/J231 connector of the Sensor Assy ADC . Are the connectors connected correctly? Go to step 3. Reconnect the connector or replace the parts. 3 Sensor Hum Temp signal check Measure the voltage at the P/J2361 relay connector between the Harness Assy TMPB and the Harness Assy TMPA . P/J2361-1 <=> P/J2361-2 (3V DC or 0.1V DC or less) P/J2361-3 <=> P/J2361-2 (2.5V DC or more) Are the voltages between P/J2361 <=> P/J2361 within the ranges? Go to step 5. Go to step 4. 4 Sensor Hum Temp signal check 1. Remove the Sensor Hum Temp. (Refer to Ch4-4.2.7.5) 2. Connect the P/J231 connector of the Sensor Hum Temp. 3. Measure the voltages between the following terminals. P/J231-4 <=> P/J231-3 (3V DC or 0.1V DC or less) P/J231-2 <=> P/J231-3 (2.5V DC or more) Are the voltages between P/J231 <=> P/J231 within the ranges? Replace the Harness Assy TMPA . Go to step 5. 5 Power supply to Sensor Hum Temp Measure the vo6 Harness Assy TMPA , Harness Assy TMPB continuity Check the continuity for the following lines. J24-1 <=> P2361-4/J2361-1 <=> J231-4 J24-2 <=> P2361-3/J2361-2 <=> J231-3 J24-3 <=> P2361-2/J2361-3 <=> J231-2 J24-4 <=> P2361-1/J2361-4 <=> J231-1 Is there continuity in all lines? Go to step 7. Replace the harness with no continuity. 7 PWBA MCU & HVPS continuity 1. Disconnect the P/J11 and P/J24 connector from the PWBA MCU & HVPS. (Refer to Ch4- 4.2.18.1) 2. Check the continuity between P11-17 <=> P24-4. Is the continuity normal between P11-17 <=> P24-4 normal? Replace the PWBA MCU & HVPS. (Refer to Ch4-4.2.18.1) Go to step 8. 8 Harness Assy DRV 1 continuity 1. Disconnect the P/J41 connector from the PWB Drive . 2. Measure the voltage between connectors P41-24 <=> P42-14/15 of the PWB Drive. Is there 5V DC between P41-24 <=> P42-14/15. Replace the Harness Assy DRV 1 . Go to step 9. 9 PWB Drive continuity 1. Disconnect the P/J61 connector from the PWB Drive. 2. Measure the voltage between J61-8 <=> J61-7. Is there 5V DC between J61-8 <=> J61-7. Replace the PWB Drive. (Refer to Ch4-4.2.18.5) Go to step 10. 10 Harness Assy LVNC continuity 1. Disconnect the P/J165 connector from the LVPS . 2. Measure the voltage between P165-1 <=> P165-2. Is there 5V DC between P165-1 <=> P165-2. Replace the Harness Assy LVNC . Go to FIP-DC .ltage between P231-1 <=> P231-3. Is there +5V DC between P/J231-1 <=> P/J231-3? Replace the Sensor Hum Temp. (Refer to Ch4-4.2.7.5) Go to step 6.

• Code: 1100, 1101
• Description: 1100 ROM checksum error (bit 0 ~ 15) (Font) 1101 ROM checksum error (bit 16 ~31) (Font)
• Troubleshooting Guides: 1 Initial setting: • Remove all the optional units and modules related to the electrical system and bring the printer back to the standard status. • Check if all connectors are properly connected to the CONTROLLER PWB. Replace or reinstall the relevant part. Go to step 2. 2 Replace the CODE ROM-DIMM (C309PROG): • Replace the mounted CODE ROM-DIMM. Does the problem still occur? Replace the CONTROLLER PWB. Problem solved.

• Code: 1120 … 1123
• Description: 1120 ROM checksum error (bit 0 ~ 7) (Program) 1121 ROM checksum error (bit 8 ~ 15) (Program) 1122 ROM checksum error (bit 16 ~ 23) (Program) 1123 ROM checksum error (bit 24 ~ 31) (Program)
• Troubleshooting Guides: 1 Initial setting: • Remove all the optional units and modules related to the electrical system and bring the printer back to the standard status. • Check if all connectors are properly connected to the CONTROLLER PWB. Replace or reinstall the relevant part. Go to step 2. 2 Replace the CODE ROM-DIMM (C309PROG): • Replace the mounted CODE ROM-DIMM. Does the problem still occur? Replace the CONTROLLER PWB. Problem solved.

• Code: 1180, 1185
• Description: 1185 Unsupported ROM module 1200 EEPROM write error
• Troubleshooting Guides: 1 Initial setting: • Remove all the optional units and modules related to the electrical system and bring the printer back to the standard status. • Check if all connectors are properly connected to the CONTROLLER PWB. Replace or reinstall the relevant part. Go to step 2. 2 Checking the DIMM: • Insert the DIMM in the socket until it is locked securely. NOTE: Since the DIMM has the right direction and location for insertion, be sure to insert it in the correct direction and location. • Check if the DIMM is available for this printer, AcuLaser C4000. In cases other than above, replace the CONTROLLER PWB. Replace or reinstall the relevant part. Problem solved.

• Code: 1200, 1210
• Description: 1200 EEPROM write error 1210 EEPROM write count limit
• Troubleshooting Guides: 1 Initial setting: • Remove all the optional units and modules related to the electrical system and bring the printer back to the standard status. • Check if all connectors are properly connected to the CONTROLLER PWB. Replace or reinstall the relevant part. Go to step 2. 2 Checking the EEPROM: • “Error C1200”… Execute “SelecType Init” in the Panel Setting, or replace EEPROM. • “Error C1210”…Replace EEPROM. In cases other than above, replace the CONTROLLER PWB. Replace or reinstall the relevant part. Problem solved.

• Code: 1400
• Description: Engine initialization malfunction
• Troubleshooting Guides: 1 Initial setting: • Remove all the optional units and modules related to the electrical system and bring the printer back to the standard status. • Check if all connectors are properly connected to the CONTROLLER PWB. Replace or reinstall the relevant part. • With the tool: Go to step 2. • Without the tool: Go to step3. 2 Initializing the MCU PWB: • By using the DIAG command, execute “Slave Initialize”. Turn the power off once and on again. Does the printer operate normally? Problem solved. Go to step 3. 3 Replacing the relevant unit: • Replace the CONTROLLER PWB. Replace or reinstall the relevant part. Problem solved.

• Code: 1500
• Description: CCNV hardware error
• Troubleshooting Guides: 1 Initial setting: • Remove all the optional units and modules related to the electrical system and bring the printer back to the standard status. • Check if all connectors are properly connected to the CONTROLLER PWB. Replace or reinstall the relevant part. Go to step 2. 2 Replacing the IC concerned: • Replace IC601 (VIP2: E05B93BA). • Replace IC600 (PWM). In cases other than above, replace the CONTROLLER PWB. Replace or reinstall the relevant part. Problem solved.

• Code: 1550
• Description: Compression SRAM initialization hardware error
• Troubleshooting Guides: 1 Initial setting: • Remove all the optional units and modules related to the electrical system and bring the printer back to the standard status. • Check if all connectors are properly connected to the CONTROLLER PWB. Replace or reinstall the relevant part. Go to step 2. 2 Checking the SD-RAM: • Remove all SD-RAMs from the RAM slots and then reinsert them in the RAM slots. Be sure to insert the SD-RAMs one by one (S0 and S1) in order so that the SD-RAM error can be identified. Every time you insert an SD-RAM, follow the procedures below and repeat it for each one. 1. Turn the power off. 2. Add the SD-RAM. 3. Turn the power on. • Insert the SD-RAM in the socket until it is locked securely. NOTE: Since the SD-RAM has the right direction to insert, be sure to insert it in the correct direction. Replace or reinstall the relevant part. Go to step 3. 3 Replacing the IC concerned: • Replace IC601 (VIP2: E05B93BA). • Replace IC600 (PWM). In cases other than above, replace the CONTROLLER PWB. Replace or reinstall the relevant part. Problem solved.

• Code: 1600
• Description: Video related hardware error (including PWM IC calibration error)
• Troubleshooting Guides: 1 Initial setting: • Remove all the optional units and modules related to the electrical system and bring the printer back to the standard status. • Check if all connectors are properly connected to the CONTROLLER PWB. Replace or reinstall the relevant part. Go to step 2 2 Replacing the IC concerned: • Replace IC601 (VIP2: E05B93BA). • Replace IC600 (PWM). In cases other than above, replace the CONTROLLER PWB. Replace or reinstall the relevant part. Problem solved.

• Code: 1700
• Description: Built-in network hardware error
• Troubleshooting Guides: 1 Initial setting: • Remove all the optional units and modules related to the electrical system and bring the printer back to the standard status. • Check if all connectors are properly connected to the CONTROLLER PWB. Replace or reinstall the relevant part. Go to step 2. 2 Checking the network setting • Check if the existing network is operating normally. • Print the network status sheet to check if the every setting is correct. • Check if the network environment of the client side is correct. Problem solved. Go to step 3. 3 Replacing the relevant unit: Replacing the CONTROLLER PWB. Replace or reinstall the relevant part. Problem solved.

• Code: 1800
• Description: DIMM SPD error
• Troubleshooting Guides: 1 Initial setting: • Remove all the optional units and modules related to the electrical system and bring the printer back to the standard status. • Check if all connectors are properly connected to the CONTROLLER PWB. Replace or reinstall the relevant part. Go to step 2. 2 Replacing CODE ROM (C309PROG): • Replace the mounted CODE ROM with another one for checking. Replace the CONTROLLER PWB. Problem solved.

• Code: 1999
• Description: Other hardware error
• Troubleshooting Guides: 1 Initial setting: • Remove all the optional units and modules related to the electrical system and bring the printer back to the standard status. • Check if all connectors are properly connected to the CONTROLLER PWB. Replace or reinstall the relevant part. • With the tool: Go to step 2. • Without the tool: Go to step3. 2 Initializing the MCU PWB: • By using the DIAG command, execute “Slave Initialize”. Turn the power off once and on again. Does the printer operate normally? Problem solved. Go to step 3. 3 Replacing the relevant unit: • Replace the CONTROLLER PWB. Replace or reinstall the relevant part. Problem solved.

• Code: 2000
• Description: Software error
• Troubleshooting Guides: 1 Initial setting: • Remove all the optional units and modules related to the electrical system and bring the printer back to the standard status. • Check if all connectors are properly connected to the CONTROLLER PWB. Replace or reinstall the relevant part. • With the tool: Go to step 2. • Without the tool: Go to step3. 2 Initializing the MCU PWB: • By using the DIAG command, execute “Slave Initialize”. Turn the power off once and on again. Does the printer operate normally? Problem solved. Go to step 3. 3 Replacing the relevant unit: • Replace the CONTROLLER PWB. Replace or reinstall the relevant part. Problem solved.

• Code: 998
• Description: Engine communication error
• Troubleshooting Guides: 1 Initial setting: • Remove all the optional units and modules related to the electrical system and bring the printer back to the standard status. • Check if all connectors are properly connected to the CONTROLLER PWB. • Reinsert the DIMM. Replace or reinstall the relevant part. Go to step 2. 2 Improving the CONTROLLER PWB Environment: • Update the program to the latest one in the DIMM.ÅB Replace or reinstall the relevant part. Go to step 3. 3 Replacing the CONTROLLER PWB and Performing Checks: Does the problem still occur after replacing the MCU PWB with a normal one? – Problem solved.

Solve Epson AcuLaser C4000 Error codes

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